Buyer, SG
On the record from the sources this desk reads (the CRM, Xero, the mailboxes). Nobody added them by hand here.
Open invoices for Satoyu Trading, each with its state
Billed per invoice: each invoice is paid and chased on its own; a prepaid customer pays a proforma for each order; no statement of account is sent; a dispute holds only its own invoice. (James McNamara, 22 and 29 Sep 2026; CANON/PER_INVOICE_BILLING.md)
How we reach them
| how | where | who | proved | from |
|---|---|---|---|---|
| doreen@satoyu.om | Doreen | unproved | CRM backfill 7 Oct 2026: name "Doreen" from old CRM person 137 (email signature extract); address from Xero contact 36eb1007-ce25-46a8-841f-71091204a8cb (read 7 Oct 2026) | |
| eagleffm@gmail.com | Eagle FFM (via DTAY) Sales/Buying | unproved | CRM backfill 7 Oct 2026: name "Eagle FFM (via DTAY)" from old CRM person 627 (email signature extract); role category Sales/Buying from old CRM role BROKER_LIAISON; address from old CRM person 627 (email signature extract) | |
| shipping@satoyu.com | Operations/Logistics | unproved | , direction=OUTBOUND, mailbox=james@carterandassoc.com.au, Tue 4 Aug, 23:14 | CRM backfill 7 Oct 2026: role category Operations/Logistics from the address shipping@ |
Their onboarding form
A one-time link to the customer form. They fill it in themselves. It takes one submission and lasts fourteen days. Copy the link and send it in your own words. Read every word of the customer form first.