Buyer, SG
On the record from the sources this desk reads (the CRM, Xero, the mailboxes). Nobody added them by hand here.
Where the account stands: what they owe us
AUD 95,084.40. Sky Fresh-Fruits Import & Exp. owes AUD 95,084.40 on four invoices: 1038091 (AUD 38,686.40) and 1038157 (AUD 19,714) are accepted but unpaid, 1037812 (AUD 14,028) is chased, and 1038148 (AUD 22,656) is to be credited in full.
Why it is not paid: Brandon Lim has acknowledged that 1038091 and 1038157 are due, but no payment has arrived; his 25 May payment advice was images only and named no invoices. The AUD 14,028 left on 1037812 has been queried since Aug with no customer reply on record. James ruled on 2 Oct to credit 1038148 in full, as the fruit never flew, so Xero still shows it open.
| Currency | Invoiced | Cash paid, not yet allocated | Owed after that cash | Of it disputed | Not disputed |
|---|---|---|---|---|---|
| AUD | AUD 95,084.40 | AUD 95,084.40 | AUD 14,028.00 | AUD 81,056.40 |
| Invoice | Due | Unpaid | Held for |
|---|---|---|---|
| Invoice 1037812 | 28 Oct 2025 346 days late | AUD 14,028.00 | Disputed AUD 14,028 balance still queried by us; no customer reply in the thread, and Atul's 20 Aug email reallocated that payment to invoice 1037827 |
| Invoice 1038091 | 31 Mar 192 days late | AUD 38,686.40 | |
| Invoice 1038148 | 21 May 141 days late | AUD 22,656.00 | |
| Invoice 1038157 | 30 May 132 days late | AUD 19,714.00 |
Sources that disagree
- Our own correction and the ledger disagree on where the AUD 14,028 sits; Obsidian can settle it from the books.
20 Aug, Gmail, quenton@: Atul's email says the AUD 14,028 payment was reallocated to invoice 1037827 and that invoice closed.
7 Oct, Xero: Xero shows 1037812 with AUD 14,028 still unpaid.
| Date | What the record says | Source |
|---|---|---|
| 14 Oct 2025 | Invoice 1037812, Afourer mandarins, AUD 43,550; AUD 29,522 paid, AUD 14,028 unpaid, due 28 Oct 2025. | Xero |
| 17 Mar | Invoice 1038091, AUD 43,832, due 31 Mar; credit note CN1038091 of AUD 5,145.60 accepted on 7 Jul leaves AUD 38,686.40 unpaid. | Xero |
| 7 May | Invoice 1038148, 384 cartons of Hass avocados, AUD 22,656, unpaid; the fruit never left Brisbane. | Xero and decision page |
| 16 May | Invoice 1038157, AUD 19,714, flew on QF51 on 20 May per Vision International; unpaid, due 30 May. | Xero and trade folder |
| 25 May | Brandon sent payment advice as images only; the body named no invoices. | Gmail, james@ |
| 23 Sep | Statement sent to Sky Fresh showing the open invoices: 1037812 (AUD 14,028), 1038091 (AUD 38,686.40), 1038148 (AUD 22,656) and 1038157 (AUD 19,714); the statement gave the total as AUD 95,084.40. | Gmail, quenton@ |
| 2 Oct | James ruled to take what they accept now, 1038091 (AUD 38,686.40) and 1038157 (AUD 19,714), keep chasing 1037812 (AUD 14,028), and credit 1038148 in full. | decision page |
| 3 Oct | Quenton asked Brandon to pay 1038091 (AUD 38,686.40) and 1038157 (AUD 19,714) now, each named on the remittance. | Gmail, quenton@ |
Not known: Whether Brandon has paid or scheduled payment on 1038091 and 1038157 since 3 Oct What the unnamed payment advice images of 25 May cover Atradius cover and the outcome of the claim lodgements Whether the credit on 1038148 has been issued in Xero
Risk: All four invoices are 131 to past due. Atradius claim lodgements are on the mail with deadlines shown as passed, but cover and any claim outcome are not on the record.
Read on 8 Oct from the invoices, payments, documents and messages held.
Open invoices for Sky Fresh-Fruits Import & Exp, each with its state
Billed per invoice: each invoice is paid and chased on its own; a prepaid customer pays a proforma for each order; no statement of account is sent; a dispute holds only its own invoice. (James McNamara, 22 and 29 Sep 2026; CANON/PER_INVOICE_BILLING.md)
How we reach them
| how | where | who | proved | from |
|---|---|---|---|---|
| brandon.skyfresh@gmail.com | Brandon Lim Management/Owner | unproved | , direction=OUTBOUND, mailbox=james@carterandassoc.com.au, Tue 4 Aug, 23:14 | (xero_statement_2026-05-08, confidence 0.95) | (crm-person-merge, confidence 1) | CRM backfill 7 Oct 2026: name "Brandon Lim" from the name on their own emails to us; role category Management/Owner from old CRM role PRINCIPAL | |
| skyfresh23@gmail.com | unproved | (xero_statement_2026-05-08, confidence 0.95) | ||
| +61478828849 | unproved | CRM backfill 7 Oct 2026: number from old CRM person 817 (whatsapp profile) | ||
| +6583385833 | Brandon | unproved | , direction=in, chat=Q&A - Skyfresh, Thu 13 Aug, 18:29 |, direction=in, chat=Q&A - Skyfresh, Thu 13 Aug, 18:29 |, direction=in, chat=Q&A - Skyfresh, Thu 13 Aug, 18:30 | |
| +6585181293 | unproved | CRM backfill 7 Oct 2026: number from old CRM person 818 (whatsapp profile) |
2 of these are not theirs: +61478828849 (no evidence it belongs to SKY FRESH-FRUITS IMPORT & EXP.; it appears nowhere else on the record); +6585181293 (no evidence it belongs to SKY FRESH-FRUITS IMPORT & EXP.; it appears nowhere else on the record).
Their onboarding form
A one-time link to the customer form. They fill it in themselves. It takes one submission and lasts fourteen days. Copy the link and send it in your own words. Read every word of the customer form first.