Buyer, MY
On the record from the sources this desk reads (the CRM, Xero, the mailboxes). Nobody added them by hand here.
Open invoices for Spanish Gourmet, each with its state
Billed per invoice: each invoice is paid and chased on its own; a prepaid customer pays a proforma for each order; no statement of account is sent; a dispute holds only its own invoice. (James McNamara, 22 and 29 Sep 2026; CANON/PER_INVOICE_BILLING.md)
How we reach them
| how | where | who | proved | from |
|---|---|---|---|---|
| jmmarzal@hotmail.com | juan miguel marzal Management/Owner | unproved | , direction=OUTBOUND, mailbox=james@carterandassoc.com.au, Tue 4 Aug, 23:14 | CRM backfill 7 Oct 2026: name "juan miguel marzal" from the name on their own emails to us; role category Management/Owner from old CRM role PRINCIPAL | |
| juanmiguel@spanishgourmet.com.my | Juan Miguel Management/Owner | unproved | , direction=OUTBOUND, mailbox=james@carterandassoc.com.au, Tue 4 Aug, 23:14 | CRM backfill 7 Oct 2026: name "Juan Miguel" from old CRM person 628 (email signature extract); role category Management/Owner from old CRM role PRINCIPAL; address from Xero contact 8aac4540-18d7-459d-b75f-8ab1058279a0 (read 7 Oct 2026) |
Their onboarding form
A one-time link to the customer form. They fill it in themselves. It takes one submission and lasts fourteen days. Copy the link and send it in your own words. Read every word of the customer form first.