Buyer, MY
Proposed, not yet confirmed. Added by the WhatsApp watcher on the WhatsApp group C&A - SAFAMARWAH, 2 Oct 2026 15:53 AEST. They can be quoted against; no document goes to them until they are confirmed.
Open invoices for Safa Marwah, each with its state
Billed per invoice: each invoice is paid and chased on its own; a prepaid customer pays a proforma for each order; no statement of account is sent; a dispute holds only its own invoice. (James McNamara, 22 and 29 Sep 2026; CANON/PER_INVOICE_BILLING.md)
Onboarding: 3 of 7 steps done
A new buyer, first seen in the WhatsApp group C&A - SAFAMARWAH, Fri 2 Oct 15:53. Malaysia; discharge: Kuala Lumpur International Airport; products: Strawberries; volume: Needs 4 Pallets per shipment; Two shipments per week; they said: “We are ready for 100% Advance. But need good quality...”. The process, step by step: CANON/ONBOARDING.md. Each step informs; James or Quenton decide.
| step | done | missing | evidence |
|---|---|---|---|
| Onboarding form Waiting on them |
A form link was made Fri 2 Oct 17:52; it works until Fri 16 Oct 18:52. |
Their answers: the form has not come back. |
|
| Sanctions and company register Missing |
Screen Safa Marwah and Usman Ahmad against both lists, and look the company up on the register; record the result and the date here. Their legal name comes from the form. |
DFAT Consolidated List (Australian sanctions) UN Security Council Consolidated List Malaysia: SSM e-Info (Companies Commission of Malaysia) | |
| Terms Done |
Prepaid: 100% before shipment, against a proforma for each order. We told them so in the group on 2 Oct 11:40 ("the company will send a preformer for your attention To be paid prior to our shipping"); Usman Ahmad answered at 13:23: "We are ready for 100% Advance." Incoterm and currency are per quote. |
Recorded by Carter and associates, in the group, 2 Oct 2026 11:40, Fri 2 Oct 17:03 We wrote, Fri 2 Oct 11:40: “Noted I’ll send you the rates per 1 order As it is our first with you, the company will send a preformer for your attention To be paid prior to our shipping” Usman Ahmad wrote, Fri 2 Oct 13:23: “We are ready for 100% Advance. But need good quality...” Per quote: Strawberries, trays of 15 × 250 g punnets: AUD 62.75 a tray, 192 trays: CPT Kuala Lumpur, AUD Per quote: Strawberries, 8 × 500 g punnets: AUD 64.50: CPT Kuala Lumpur, AUD Customer terms of trade, by incoterm, paid per invoice (2 Oct 2026) | |
| Atradius credit limit Not needed |
Not insured, prepaid: they pay 100% before shipment, so no credit limit is needed while those terms stand. |
Broker: Graham Crozier, Nova Credit Risk, graham@novacreditrisk.com.au (the mail on the desk); policy 1365727-1 Applied before: Anusaya Fresh India: James asked Graham, 30 Jun 2026; AUD 100,000 applied for and approved the same day Applied before: Prime Orchards (China): Johan sent Graham the company name and address, 13 Apr 2025; AUD 100,000 asked for | |
| Finance set-up Missing |
Payment instructions: the proforma and the invoice print our AUD account on the record (QC-Fresh Pty Ltd (T/a Carter & Associates), Bank of Sydney). Currency: per quote; quoted so far in AUD. Billed per invoice: every invoice is paid and chased on its own, and no statement of account goes to them. |
A Xero contact. The desk cannot write to Xero, so it is drafted below for the bookkeeper. |
CANON/PER_INVOICE_BILLING.md |
| Quotes and proforma Waiting on them |
Quoted: Strawberries, trays of 15 × 250 g punnets: AUD 62.75 a tray, 192 trays (CPT Kuala Lumpur, AUD), quoted in the group 2 Oct 13:41; CPT Kuala Lumpur and AUD per James McNamara, 2 Oct 2026 14:31. Quoted: Strawberries, 8 × 500 g punnets: AUD 64.50 (CPT Kuala Lumpur, AUD), quoted in the group 2 Oct 13:45; CPT Kuala Lumpur and AUD per James McNamara, 2 Oct 2026 14:31. |
Their acceptance, then the proforma for the first order, made from the accepted quote. |
We wrote, Fri 2 Oct 13:41: “62.75 for 250 grams x 192 trays” We wrote, Fri 2 Oct 13:45: “500 grams 8 punnets 64.50” Usman Ahmad wrote, Fri 2 Oct 14:21: “AUD.” |
| Drive folder Done |
Folder: Safa Marwah, under COUNTERPARTIES on the shared drive, with Onboarding and screening, Credit insurance, and Quotes and proformas. |
Their folder |
Asks from the group, held in this case
- Issue Usman Ahmad proforma for 100% advance
- Source larger berries for Usman Ahmad
- Send Usman Ahmad opened-punnet photos Monday
- Source bigger berries for Usman Ahmad
- Confirm Usman Ahmad meeting time with Stefan
Drafted messages
Exact words to read and send yourself. Nothing on this page sends anything.
Onboarding form: WhatsApp, to send the link in the group
Hello Usman, To set Safa Marwah up with us properly, please fill in our onboarding form here: [the link] It asks for your company details and registration, your import licence or permit, the consignee and notify party, your contacts for purchasing, accounts and documents, your ports, products, volumes and frequency, your document and label requirements, and how you pay. It takes about ten minutes on a phone, needs no sign-in, works once, and stays open for 14 days. Thank you, Carter & Associates
Onboarding form: Email, where they prefer it
To: (their email, once we hold one) From: exports@carterandassoc.com.au Subject: Safa Marwah: account set-up with Carter & Associates Hello Usman, Thank you for your interest in trading with us. To set Safa Marwah up as a customer, please complete our onboarding form: [the link] The form asks for your company details and registration, your import licence or permit, the consignee and notify party, your contacts for purchasing, accounts and documents, your ports, products, volumes and frequency, your document and label requirements, and how you pay. It needs no sign-in, takes one submission and stays open for 14 days. What you enter goes straight onto our records, so nothing needs to be sent twice. Kind regards, Carter & Associates exports@carterandassoc.com.au
Finance set-up: Email to Obsidian Advisory
To: carterandassoc@obsidianadvisory.com.au From: exports@carterandassoc.com.au Subject: New Xero contact: Safa Marwah Hi Atul, Please create a customer contact in Xero: Contact name: Safa Marwah Trading name: not known yet Registration number: not known yet Address: not known yet Accounts contact: not known yet Invoices to: not known yet Currency: per quote (AUD) This customer is billed per invoice: each invoice is paid and chased on its own. Please leave statements and automatic reminders switched off for this contact. Kind regards, Carter & Associates exports@carterandassoc.com.au
Record a step
Confirm them
One press. It records you, the channel you confirmed it on, and the time.
How we reach them
| how | where | who | proved | from |
|---|---|---|---|---|
| usman.ahmed@safamarwahfruits.my | Usman Ahmed | unproved | CRM backfill 7 Oct 2026: address and name from their emails to us ("Safa Marwah (M) Sdn. Bhd.: account set-up with Carter & Associates"); the same person posts in the WhatsApp group "C&A - SAFAMARWAH" as Usman Ahmad | |
| Phone | +601168292982 | General | unproved | CRM backfill 7 Oct 2026: number from their website safamarwahfruits.my, read 7 Oct 2026 |
| Phone | +601168348742 | Usman Ahmad | unproved | a member of the WhatsApp group C&A - SAFAMARWAH; their messages arrive from this number |
| +601168348742 | Usman Ahmad | unproved | a member of the WhatsApp group C&A - SAFAMARWAH; their messages arrive from this number |
1 of these is not theirs: +601168292982 (no evidence it belongs to Safa Marwah; it appears nowhere else on the record).
Their onboarding form
A one-time link to the customer form. They fill it in themselves. It takes one submission and lasts fourteen days. Copy the link and send it in your own words. Read every word of the customer form first.
| form | made | where it stands |
|---|---|---|
| customer form | made by James McNamara, 2 Oct 2026 17:52 AEST | waiting on them; works until 16 Oct 2026 18:52 AEDT |