Decisions

90 decisions for you: 37 on a named class, 53 unclassified; 84 on trading, 6 on support. Everything else the desk does and logs; it is counted below.

• Overdue
• UnclassifiedTradingAUD 101,381 owed to us4 days overdueAl Bakrawe: disputed invoices (1038095A+B and others) on Today or not?Unclassified question; the record names no class.We recommend: Keep them off Today until Fri 16 Oct, because the AUD 101,381 transfer they say is ready names and closes each one; put them back on Today if it has not arrived by then.James. Waiting since: date not held.

  Dated facts

  • 1 Oct 2026: Irfan wrote that the payment is "ready to be transferred"; it has not arrived. (Gmail thread 1a04200aa1aacc71)
  • 5 Oct 2026: Obsidian chased Irfan for the payment and the remittance at 15:59. (desk message 1a10a6edcc0447d9)
  • 5 Oct 2026: Xero: 1037889 AUD 22,464; 1038095A+B AUD 162,864; 1038158 AUD 13,370; 1038045 AUD 292.50 owing. (desk copy of Xero; ready-for-James list, 5 Oct (https://drive.google.com/file/d/1GIvNjtPJTfZVOP5wNMpgVf7pcZjUY4I-/view))
  • 5 Oct 2026: The email naming each invoice in the AUD 101,381 transfer is waiting on this page. (desk approval queue)
  • Wed 18 Mar: sales invoice 1038095A+B: AUD 174,553 in total, AUD 0 owing, due Thu 30 Apr (the sales invoice 1038095A+B, raised Wed 18 Mar, in the desk's copy of Xero)
  • Wed 18 Mar: grower bill 1038095: AUD 10,368 in total, AUD 0 owing, due Wed 18 Mar (the grower bill 1038095, raised Wed 18 Mar, in the desk's copy of Xero)
  • Wed 1 Apr: credit note 1038095: AUD 38.40 in total, AUD 0 owing (the credit note 1038095, raised Wed 1 Apr, in the desk's copy of Xero)
  • Fri 28 Aug: credit note CN-1038320: AUD 11,689 in total, AUD 0 owing (the credit note CN-1038320, raised Fri 28 Aug, in the desk's copy of Xero)

  Options

  Yes, off Today until 16 OctNoShow them on Today nowNone of the above: see my note

  Other: tell the deskSend to Desk

  Owner

  James

  Waiting

  Waiting since: date not held. Due Tue 6 Oct.

  If it waits

  Cost of delay not held

  Trade 1038095
• PriceTradingAUD 30,951 SALE3 days overdueBarakat Honey Gold: invoice at AUD 62?We recommend: Confirm the AUD 62 price so the desk can invoice the 2 Jan Honey Gold sale.Quenton. Waiting since: date not held.

  Opening.

• UnclassifiedTrading1 day overdueMajestic, Dorrian, Daintree, Orenji: answers for PriorityUnclassified question; the record names no class.We recommend: Answer Priority on all four, so the quantities and prices for each are settled this week.James. Waiting since: date not held.

  Opening.

• UnclassifiedTrading1 day overduePremier Fresh orders: open as trades or not?Unclassified question; the record names no class.We recommend: Decide whether MR26270, PF 1, PF 2 and CAB26222 become trades; the desk opens them and files the papers once you say yes.James. Waiting since: date not held.

  Opening.

• UnclassifiedTradingAUD 28,769.621 day overduePer-invoice reminders: switch them on?Unclassified question; the record names no class.We recommend: Decide the switch; the first reminder would go to Eastern Green on 1038315 (AUD 28,769.62), and the Anusaya reminder is recommended held.James. Waiting since: date not held.

  Opening.

• UnclassifiedTradingAUD 4,050 BUY1 day overdueFrutulip watermelons that never flew: recover or credit?Unclassified question; the record names no class.We recommend: Recover or credit the AUD 4,050 paid to the supplier, and instruct Obsidian; separately QC25008 (AUD 31,744) is not invoiced.Quenton. Waiting since: date not held.

  Opening.

• UnclassifiedTrading1 day overdueGrower Connect label instruction: approve wording?Unclassified question; the record names no class.We recommend: Approve the wording; the held message names the buyer to the grower, and the address is corrected to Clayfield.Quenton. Waiting since: date not held.

  Opening.

• Today
• UnclassifiedTradingTodayRetire four duplicate cards the desk cannotUnclassified question; the record names no class.We recommend: retiring these four cardsJames. Waiting since Fri 9 Oct, 1 day.

  Opening.

• SettlementTradingTodayNaidu asks for credit notes to settleWe recommend: decide whether to issue credit notes on the terms of the 2 Oct offer, then reply to NadanJames. Waiting since Thu 8 Oct, 2 days.

  Opening.

• Charge not on a sheetTradingAUD 1,764.70 FREIGHTTodayEastern Green Marketing, 1,898 Murcott to SIN, sailed 2 Sep: Vision billed a higher freight weight (1038315)We recommend: Dispute the AUD 1,764.70 on bill 00242089 with Vision before paying: James struck the reconciliation and the weight exceeds our build.James. Waiting since: date not held.

  Opening.

• Charge not on a sheetTradingAUD 1,257.44 FREIGHT over the cardTodayTotal Fresh, 760 trays Hass avocados to SIN, flew 6 Aug: Vision freight queried above the rate card (1038294)We recommend: Get the rate card before disputing Vision's AUD 1,257.44: bill 00241380 is already paid in full and no card is on file.James. Waiting since: date not held.

  Opening.

• Charge not on a sheetTradingAUD 1,180.20 FREIGHTTodayVision International, freight bill on 192 trays Strawberries to KUL (1038335)We recommend: Hold payment on bill 00243182 pending Quenton's weights and charges query: the overcharge against Nathan's rate card is unresolved.James. Waiting since: date not held.

  Opening.

• Charge not on a sheetTradingAUD 1,000 FREIGHTTodayVision International: freight bill weight overcharge, B L Naidu pears sailed 15 Jul (1038246)We recommend: Raise the AUD 1,000 weight overcharge with Vision as a credit claim, folded into Quenton's 9 Oct weights query: both freight bills are already paid in full.James. Waiting since: date not held.

  Opening.

• Charge not on a sheetTradingAUD 1,000 overcharge, already paidTodayVision International, freight on B L Naidu & Sons pears to LTK, sailed 30 Jul: billed weight AUD 1,000 above our build (1038285)We recommend: Claim the AUD 1,000 back from Vision on bill 00241063: it is already paid, so add it to the open weights query, not a pre-payment check.James. Waiting since: date not held.

  Opening.

• Charge not on a sheetTradingAUD 866.50 FREIGHTTodayPrime Orchards, Hong Kong: 1,520 trays avocados, flew 7 Aug (1038301)We recommend: Query the AUD 866.50 weight gap on bill 00241787 with Vision before paying it in full: our build weight is lower than theirs.James. Waiting since: date not held.

  Opening.

• Charge not on a sheetTradingAUD 4,021 FREIGHT, overcharge in disputeTodayEastern Green Marketing, Singapore: 384 trays Strawberries, flew 5 Oct, Vision freight overcharge (1038334)We recommend: Hold bill 00243180 until Liam gives the JAS weight: our own figures for the overcharge disagree, AUD 406 or AUD 500.James. Waiting since: date not held.

  Opening.

• Charge not on a sheetTradingAUD 376.80 FREIGHTTodayVision International: freight bill on Total Fresh's 420 trays Hass avocados to Singapore, flew 6 Aug, over the rate card (1038307)We recommend: Query the AUD 376.80 overcharge on bill 00241784 with Vision before paying: it sits above the rate card and is unresolved.James. Waiting since: date not held.

  Opening.

• Charge not on a sheetTradingAUD 105 FREIGHT disputedTodayVision International, Eastern Green strawberries to SIN, flew 24 Sep: freight bill 00242942 (1038332)We recommend: Withhold the disputed AUD 105 on bill 00242942 until Quenton's weights and charges query is answered; deduct Liam's confirmed AUD 15 fee.James. Waiting since: date not held.

  Opening.

• Charge not on a sheetTradingAUD 97.50 FREIGHT disputedTodayVision International: 125 kg top-up freight on Total Fresh's avocados, flown 12 Sep (1038326)We recommend: Hold bill 00243082's AUD 225 and query the AUD 97.50 difference with Vision: no rate card for the top-up is on file.James. Waiting since: date not held.

  Opening.

• Charge not on a sheetTradingAUD 1,815 FREIGHTTodayVision International, Perth to Singapore strawberries, flew 20 Sep: bill 00242941 queried AUD 87 over card (1038330)We recommend: Pay Vision bill 00242941 AUD 1,815 in full: the AUD 87 is the AKE 1,000 kg minimum, confirmed by Vision and our own cost stack.James. Waiting since: date not held.

  Opening.

• Charge not on a sheetTradingAUD 2,292.68 FREIGHTTodayVision International: freight on Total Fresh's 214 Hass avocados to SIN, flew 19 Aug (1038316)We recommend: Pay bill 00241800 in full at AUD 2,292.68: James has struck reconciliation disputes of this size, and this bill is not among Quenton's named weights queries.James. Waiting since: date not held.

  Opening.

• This week
• Claim or disputeTradingAUD 80–135k a yearMon 12 OctClaims allowance per product on every quoteWe recommend: Set the allowance from our own claims history (watermelon 10%, avocado 9%, grapes 11%, mango 7%, stonefruit 4%, citrus 0–15% by mode), so every quote carries its claims line.James and Quenton. Waiting since: date not held.

  Opening.

• UnclassifiedTradingc. AUD 70k a yearMon 12 OctFinance rate used in quotesUnclassified question; the record names no class.We recommend: Set 10% a year on the buyer's own median days to pay, because c. AUD 70k a year of payment days is carried unpriced today.James. Waiting since: date not held.

  Opening.

• CreditTradingAUD 150–250k a yearMon 12 OctNew-buyer credit rule: three prepaid trades, then termsWe recommend: Approve it: the first three trades with any new buyer prepaid or under a letter of credit, then open terms with a written limit, because four first-year buyers were credited AUD 737,407 on AUD 1.15m of sales.James and Quenton. Waiting since: date not held.

  Opening.

• UnclassifiedTradingAUD 1.0–1.6m of salesTue 13 OctSea citrus to Singapore and Malaysia, Apr–Oct 2027: packer and volumesUnclassified question; the record names no class.We recommend: Ask Eastern Green Marketing for its 2027 volumes now and choose the packer on the 13–17 Oct Riverland and Sunraysia trip, because FY27 sea Murcotts made 8.4%, 20.8% and 23.6% and Eastern Green pays in 21 days.James and Quenton. Waiting since: date not held.

  Opening.

• Later
• UnclassifiedTradingAUD 60–100k a yearMon 19 OctLane stop list: stop or reprice the losing lanesUnclassified question; the record names no class.We recommend: Approve the rule now (a lane that loses two quarters running is quoted only above a floor, or stopped) and rule each lane when the scoreboard lists them, because the bottom five lanes lost c. AUD 90k a year.James. Waiting since: date not held.

  Opening.

• UnclassifiedTradingc. AUD 60k gross a yearMon 19 OctVegetables: re-enter or not, and from which supplyUnclassified question; the record names no class.We recommend: Re-enter on one trial load for Eliseo Group, who is asking now, because vegetables were our lowest-claims product (2.1%) at a 7.0% margin and the buyers paid in 5–40 days.James and Quenton. Waiting since: date not held.

  Opening.

• SettlementTradingB L Naidu & Sons: settle at AUD 39,500 with or without the AUD 2,200? (1038246, 1038285R)We recommend: unchangedJames. Waiting since Thu 8 Oct, 2 days.

  Opening.

• UnclassifiedTradingVision unconfirmed: Eastern Green strawberries Mon 12 OctUnclassified question; the record names no class.We recommend: Eastern Green, 384 trays strawberries (AUD 16,800.00 sale), Perth to Singapore, Monday 12 OctJames. Waiting since Sat 10 Oct, 0 days.

  Opening.

• SettlementTradingMurray Bros: AUD 10,598.40 full and finalWe recommend: No deadlineJames. Waiting since Mon 5 Oct, 5 days.

  Opening.

• UnclassifiedTradingNew order: MK Fruits 1 AKE strawberries KULUnclassified question; the record names no class.We recommend: MK Fruits Store Plt via ZaynCo (Stefan Zayn)James. Waiting since Sat 10 Oct, 0 days.

  Opening.

• TermTradingHeld: ZaynCo: how broker trades work, and the MK Fruits marginWe recommend: The senior check held this before it leftJames. Waiting since Mon 5 Oct, 5 days.

  Opening.

• PriceTradingCorrect buy price on PO 1038332We recommend: correct our PO and trade costing for 1038332James. Waiting since Thu 8 Oct, 2 days.

  Opening.

• UnclassifiedTradingAsk Grower Connect the agreed price for 1038332Unclassified question; the record names no class.We recommend: retire this card and send nothing to Grower ConnectJames. Waiting since Fri 9 Oct, 1 day.

  Opening.

• UnclassifiedTradingIdentify supplier and load for bill 00243011Unclassified question; the record names no class.We recommend: hold payment of bill 00243011 (AUD 4,368.10, received by email 2 Oct 2026, already in Xero) until whoever entered it in Xero names the supplier and the loadJames. Waiting since Fri 9 Oct, 1 day.

  Opening.

• UnclassifiedTradingIdentify supplier and load for invoice 00243182Unclassified question; the record names no class.We recommend: don't pay invoice 00243182 (AUD 2,923.20) until we know who sent it and which load it coversJames. Waiting since Fri 9 Oct, 1 day.

  Opening.

• UnclassifiedTradingName the supplier on invoice 00242942Unclassified question; the record names no class.We recommend: tell us who issued invoice 00242942 (AUD 1,815.00, received by mail 30 Sep 2026, already held in Xero)James. Waiting since Fri 9 Oct, 1 day.

  Opening.

• UnclassifiedTradingName supplier and load for invoice 00242941Unclassified question; the record names no class.We recommend: hold payment of invoice 00242941 (AUD 1,815.00, emailed 5 Oct 2026) until you or Obsidian name the supplier and the loadJames. Waiting since Fri 9 Oct, 1 day.

  Opening.

• UnclassifiedTradingAUD 676.97Which buyers and volumes for February 2027, bookedUnclassified question; the record names no class.We recommend: Which buyers and volumes for February 2027, booked: Gross on the run-up months (January and February) in the markets it lifts: past years' sales of each product, lowest year to highest, at its margin. Left out,…Quenton. Waiting since: date not held.

  Opening.

• New commitmentTradingVision's new rate card: review and repriceWe recommend: review Vision's sheet, then send the drafted acknowledgementJames. Waiting since Sat 10 Oct, 0 days.

  Opening.

• UnclassifiedTradingName supplier and load for bill 00242976Unclassified question; the record names no class.We recommend: do not pay bill 00242976 (AUD 275.00) until we know who sent it and what it coversJames. Waiting since Fri 9 Oct, 1 day.

  Opening.

• UnclassifiedTradingName the supplier and load for invoice 00243082Unclassified question; the record names no class.We recommend: don't approve invoice 00243082 (AUD 225.00) for payment until someone names the supplier and the load it coversJames. Waiting since Fri 9 Oct, 1 day.

  Opening.

• UnclassifiedTradingName supplier and load for bill 00242975Unclassified question; the record names no class.We recommend: hold payment of bill 00242975 (AUD 125.00) until the supplier and the load are knownJames. Waiting since Fri 9 Oct, 1 day.

  Opening.

• UnclassifiedTradingAUD 108.59Which products, markets and volumes for February 2027,Unclassified question; the record names no class.We recommend: Which products, markets and volumes for February 2027,: Gross on January and February in the markets the festivals lift: past years' sales of each paying product, lowest year to highest, at its margin. Left out, as…Quenton. Waiting since: date not held.

  Opening.

• New commitmentTradingChase grower for Stefan's Lovebites orderWe recommend: chase the grower today and tell Stefan yes or noJames. Waiting since Sat 10 Oct, 0 days.

  Opening.

• New commitmentTradingNew order: MK Fruits 1 AKE strawberries KULWe recommend: New order 10 OctJames. Waiting since Sat 10 Oct, 0 days.

  Opening.

• PriceTradingAnswer Stefan: strawberries MK, 2 AKE, AUD48.50 CNFWe recommend: James or Quenton answer Stefan Zayn (ZaynCo, broker for MK Fruits, Malaysia) on WhatsApp todayJames. Waiting since Fri 9 Oct, 1 day.

  Opening.

• New commitmentTradingTell Stefan: 2 AKE strawberries to KUL on or offWe recommend: answer Stefan (ZaynCo, for MK Fruits) from your own phone within 30 minutes of 19:56 AEDTJames. Waiting since Fri 9 Oct, 1 day.

  Opening.

• UnclassifiedTradingSet 2027 volume target on the 2026 baseUnclassified question; the record names no class.We recommend: DecisionJames. Waiting since Wed 7 Oct, 3 days.

  Opening.

• New commitmentTradingnew counterparty, no figure yetSafa Marwah (M) Sdn. Bhd., Kuala Lumpur: new buyer onboardingWe recommend: Chase Usman Ahmad for the onboarding form and ask Atul to open the Xero contact: both remain outstanding, nothing can be invoiced until then.James. Waiting since: date not held.

  Opening.

• UnclassifiedTradingPREMIER Freshmart Singapore PTE LTD's air trade: which incoterm (1037797)?Unclassified question; the record names no class.We recommend: Yes: CPT, the usual term for air. Nothing we hold states it for this trade. Until you answer, no customer or forwarder mail is drafted on it.James. Waiting since: date not held.

  Opening.

• UnclassifiedTradingSky Fresh-Fruits Import & Exp.'s sea trade: which incoterm (1037812)?Unclassified question; the record names no class.We recommend: Yes: CFR, the usual term for sea. Nothing we hold states it for this trade. Until you answer, no customer or forwarder mail is drafted on it.James. Waiting since: date not held.

  Opening.

• UnclassifiedTradingPriority Produce's trade: which incoterm (1037833)?Unclassified question; the record names no class.We recommend: Yes: CPT, the usual term for air. Nothing we hold states it for this trade. Until you answer, no customer or forwarder mail is drafted on it.James. Waiting since: date not held.

  Opening.

• UnclassifiedTradingPriority Produce's trade: which incoterm (1037928)?Unclassified question; the record names no class.We recommend: Yes: CPT, the usual term for air. Nothing we hold states it for this trade. Until you answer, no customer or forwarder mail is drafted on it.James. Waiting since: date not held.

  Opening.

• UnclassifiedTradingFrutulip General Trading's air trade: which incoterm (1038162)?Unclassified question; the record names no class.We recommend: Yes: CPT, the usual term for air. Nothing we hold states it for this trade. Until you answer, no customer or forwarder mail is drafted on it.James. Waiting since: date not held.

  Opening.

• UnclassifiedTradingThis customer's trade: which incoterm (1038320)?Unclassified question; the record names no class.We recommend: Yes: FOB. One paper states it loosely. Until you answer, no customer or forwarder mail is drafted on this trade.James. Waiting since: date not held.

  Opening.

• UnclassifiedTradingBoon Kee Supply Sdn Bhd's sea trade: which incoterm (1038328)?Unclassified question; the record names no class.We recommend: Yes: CFR, the usual term for sea. Nothing we hold states it for this trade. Until you answer, no customer or forwarder mail is drafted on it.James. Waiting since: date not held.

  Opening.

• UnclassifiedTradingAl Bakrawe General Trading LLC's sea trade: which incoterm (1038329)?Unclassified question; the record names no class.We recommend: Yes: CFR, the usual term for sea. Nothing we hold states it for this trade. Until you answer, no customer or forwarder mail is drafted on it.James. Waiting since: date not held.

  Opening.

• UnclassifiedTradingAl Bakrawe General Trading LLC: which incoterm do its 29 earlier trades carry?Unclassified question; the record names no class.We recommend: Yes: CPT, the term their other trades state. No paper we hold states it for 1037823, 1037841, 1037850, 1037857, 1037866, 1037871, 1037878, 1037884 and 21 more.James. Waiting since: date not held.

  Opening.

• UnclassifiedTradingSky Fresh-Fruits Import & Exp.: which incoterm do its 30 earlier trades carry?Unclassified question; the record names no class.We recommend: Yes: CPT, the term their other trades state. No paper we hold states it for 1037719, 1037785, 1037801, 1037827, 1037856, 1037869, 1037880, 1037940 and 22 more.James. Waiting since: date not held.

  Opening.

• UnclassifiedTrading(no customer on record): which incoterm do its 24 earlier trades carry?Unclassified question; the record names no class.We recommend: Yes: CPT, the usual term. No paper we hold states it for 1037943, 1037944, 1037945, 1037947, 1037948, 1037949, 1037950, 1037956 and 16 more.James. Waiting since: date not held.

  Opening.

• UnclassifiedTradingKibsons International LLC: which incoterm do its 10 earlier trades carry?Unclassified question; the record names no class.We recommend: Yes: CPT, the usual term. No paper we hold states it for 1037825, 1037839, 1037863, 1037885, 1037896, 1037931, 1037953, 1038002 and 2 more.James. Waiting since: date not held.

  Opening.

• UnclassifiedTradingEastern Green Marketing: which incoterm do its 28 earlier trades carry?Unclassified question; the record names no class.We recommend: Yes: CPT, the term their other trades state. No paper we hold states it for 1037811, 1037821, 1037822, 1037834, 1037838, 1037852, 1037859, 1037860 and 20 more.James. Waiting since: date not held.

  Opening.

• UnclassifiedTradingBarakat Vegetables & Fruits Col.L.C: which incoterm do its 25 earlier trades carry?Unclassified question; the record names no class.We recommend: Yes: CPT, the term their other trades state. No paper we hold states it for 1037835, 1037875, 1037890, 1037891, 1037923, 1037924, 1037936, 1037937 and 17 more.James. Waiting since: date not held.

  Opening.

• UnclassifiedTradingFreco International Company Limited: which incoterm do its 4 earlier trades carry?Unclassified question; the record names no class.We recommend: Yes: FOB, the term their other trades state. No paper we hold states it for 1037766, 1037905, 1037911, 1038107.James. Waiting since: date not held.

  Opening.

• UnclassifiedTradingSam - Banfresh Marketing Pte Ltd: which incoterm do its 7 earlier trades carry?Unclassified question; the record names no class.We recommend: Yes: CPT, the term their other trades state. No paper we hold states it for 1037820, 1037941, 1038113, 1038117, 1038130, 1038132, 1038136.James. Waiting since: date not held.

  Opening.

• UnclassifiedTradingHeng Wan Fruit Enterprise: which incoterm do its 7 earlier trades carry?Unclassified question; the record names no class.We recommend: Yes: CFR, the term their other trades state. No paper we hold states it for 1037796, 1037809, 1037870, 1038022, 1038033, 1038046, 1038102.James. Waiting since: date not held.

  Opening.

• UnclassifiedTradingFrutulip General Trading: which incoterm do its 42 earlier trades carry?Unclassified question; the record names no class.We recommend: Yes: CFR, the term their other trades state. No paper we hold states it for 1037842, 1037843, 1037872, 1037876, 1037888, 1037897, 1037899, 1037917 and 34 more.James. Waiting since: date not held.

  Opening.

• UnclassifiedTradingDo we quote DAP or DDP at all?Unclassified question; the record names no class.We recommend: No: do not quote them. No trade has run on either, we have no rate source for destination charges or duty, and the pricing engine says not to send without sign-off (2(c)6).James. Waiting since: date not held.

  Opening.

• Claim or disputeTradingOn FOB, do we refer transit claims to the buyer?We recommend: Yes: refer the buyer to its carrier and insurer. We have run few FOB trades and none with a transit-loss claim on record (2(c)1).James. Waiting since: date not held.

  Opening.

• UnclassifiedTradingOn FOB, do we tell the buyer departed and arrived?Unclassified question; the record names no class.We recommend: Yes: tell the buyer what its own booking document says. Our papers do not say whether an FOB buyer is sent departed and arrived notes when its own carrier owns those events (2(c)1).James. Waiting since: date not held.

  Opening.

• PriceTradingStrawberry to KUL: quote with no cost stack (Q1006B)We recommend: Get the grower's cost stack for Line 1 before pricing: Q1006B cannot be priced without it.Quenton. Waiting since: date not held.

  Opening.

• UnclassifiedTradingWhich of these buyers to open, and withUnclassified question; the record names no class.We recommend: Which of these buyers to open, and with: No figure: these markets carry no measured estimate.Quenton. Waiting since: date not held.

  Opening.

• PriceTradingStrawberries, Singapore: quote held by 2 buyers, no answer (Q1004A)We recommend: Have Quenton chase both buyers for an answer: no price or date is recorded and nothing else is known.Quenton. Waiting since: date not held.

  Opening.

• PriceTradingStrawberry, Singapore: quote with 1 buyer, no answer (Q1005B)We recommend: Chase the buyer for a decision: the quote has had no reply and nothing has been booked or billed.Quenton. Waiting since: date not held.

  Opening.

• UnclassifiedTradingDecide: replicate RASID crop-visibility service?Unclassified question; the record names no class.We recommend: no build nowJames. Waiting since Thu 8 Oct, 2 days.

  Opening.

• UnclassifiedTradingStop auto-copying Quenton when James drops himUnclassified question; the record names no class.We recommend: make a reply to a principal keep exactly the recipients of his latest emailJames. Waiting since Thu 8 Oct, 2 days.

  Opening.

• New commitmentTradingAnswer Stefan: can supplier meet ETAs?We recommend: Quenton answers from his own phoneJames. Waiting since Sat 10 Oct, 0 days.

  Opening.

• TermTradingAtradius: buyer check on Safa Marwah (Malaysia)We recommend: No deadlineJames. Waiting since Mon 5 Oct, 5 days.

  Opening.

• New commitmentTradingPinnacle Fresh: introduction to Daniel, send 19 OctWe recommend: Send Mon 19 Oct around 10:00 (Daniel is at the IFPA show in Orlando 14 to 16 Oct)James. Waiting since Mon 5 Oct, 5 days.

  Opening.

• TermTradingSend terms letter: MK Fruits Store PLTWe recommend: Terms-of-trade rolloutJames. Waiting since Wed 7 Oct, 3 days.

  Opening.

• TermTradingSend terms note: Atradius (Nova)We recommend: Terms-of-trade rolloutJames. Waiting since Wed 7 Oct, 3 days.

  Opening.

• New commitmentTradingSign Bank of Sydney Business Saver applicationWe recommend: complete and sign the attached form (BOS0535 Existing Customer Account Application) and return it to Karen QianJames. Waiting since Thu 8 Oct, 2 days.

  Opening.

• New commitmentTradingAnswer Steritech: treated with them before?We recommend: sending the draftJames. Waiting since Thu 8 Oct, 2 days.

  Opening.

• Support decisions (6)
• Later
• UnclassifiedSupportOn CIF and CIP, who issues the insurance certificate?Unclassified question; the record names no class.We recommend: Yes: James arranges it with the broker, as he does the cover. The cover is ours and unpriced, and nothing says who issues the certificate to the customer (2(c)3, 2(c)5).James. Waiting since: date not held.

  Opening.

• UnclassifiedSupportAUD 45,282.07 shown unpaidCHEP Australia, Department of Agriculture and Centra Networks: 50 unpaid bills paid by direct debitUnclassified question; the record names no class.We recommend: Have Atul match the 50 bills to bank direct debits in Xero: none is matched and the forecast omits them.James. Waiting since: date not held.

  Opening.

• UnclassifiedSupportWhen to hold the Sam's Club call, onUnclassified question; the record names no class.We recommend: When to hold the Sam's Club call, on: A status card: no figure is put on it.Quenton. Waiting since: date not held.

  Opening.

• UnclassifiedSupportFix table layout in desk price emailsUnclassified question; the record names no class.We recommend: build fix so cost stacks and price grids go out as real HTML tables, plus a render check before sendJames. Waiting since Thu 8 Oct, 2 days.

  Opening.

• UnclassifiedSupportRead email from james@carterandassoc.com.auUnclassified question; the record names no class.We recommend: The read of james@carterandassoc.com.au's email could not be finished (It put 251256 tokens through the model without finishing, over the 250000 limit for one run.)James. Waiting since Sat 10 Oct, 0 days.

  Opening.

• UnclassifiedSupportRead Quenton's Eastern Greens emailUnclassified question; the record names no class.We recommend: confirm with Quenton what he wants doneJames. Waiting since Sat 10 Oct, 0 days.

  Opening.

Support