Heng Wan Fruit Enterprise (1037809)
10 PAID OUTWhere it stands
- Where the goods are: no shipment in flight (no booking, departure or arrival held)
- What the customer has been told: nothing yet
- Receivable: nothing yet; no invoice is raised
- What happens next: It is being finished by hand, off the desk; nothing is sent on it from here. The folder still needs a purchase order, a commercial invoice and a packing list.
What the customer has been told
| Booked | Not reached yet |
| Received by the forwarder | Not reached yet |
| Departed | Not reached yet |
| Arrived | Not reached yet |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
This trade carries no line at all, so there is nothing to price. Owner: Quenton.
The ledger
| document | counterparty | amount | state |
|---|---|---|---|
| bill INV-10237 |
Phyto Services Pty Ltd linked by document number match |
AUD 275.00 paid AUD 275.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 16 Jan 2026 no term printed on it |
Invoiced not stated, and the ledger carries nothing outstanding against it. Billed to us AUD 275.00, and the ledger carries nothing outstanding against it.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Open invoices for Heng Wan Fruit Enterprise, each with its state
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
No gross profit is published for this trade. no revenue is held on the record at all
This is no sell: no revenue can be struck: no revenue is held on the record at all.
After the trade: quoted against billed
Not compared. No forwarder or supplier bill is linked to this trade in the ledger or in the Xero lines the trace tied to it, so there is no actual cost to show.
This trade is closed. Reviewed 9 Oct 2026.
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | nothing in this folder is named as one |
| commercial invoice | nothing in this folder is named as one |
| packing list | nothing in this folder is named as one |
This trade cannot show a purchase order, a commercial invoice and a packing list to anybody who asks for them. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
0 files sit in this trade's folder, of which 0 files are typed as a document and 0 files could not be typed from what they print.
Dates
Its calendar
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
2 messages came in on this trade with nothing going out after them. The oldest is Carter & Associates Finance on 5 Feb 2026 17:22 AEDT, 246 days ago: RE: Statement from Carter & Associates for HENG WAN FRUIT ENTERPRISE. The last thing that went out from us on this trade was 5 Feb 2026 16:57 AEDT.
2 things are missing, behind 6 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.
| what is missing | what it stops | who settles it |
|---|---|---|
| Two sources disagree | costed against billed: Departmental permit and tonnage | James McNamara open 3 days no by-when set |
| Not held | The commercial invoice of Fri 17 Oct 2025 went to EASTERN GREEN MARKETING PTE. LTD., not the trade's own customer or grower (1037809) | james open 13 hours no by-when set |
Freight
The freight
No shipment is recorded on this trade.
Freight cost not known: no forwarder bill is linked to this trade in our copy of Xero, and none is in its folder. The rate card is a list rate and is a quoting figure, never a cost. Liam Fraser can supply the invoice. Owner: James McNamara.
No departure or arrival date, carrier, vessel or weight is recorded on this shipment yet: each is read off the forwarder's own document, and prints as a gap until then.
Market
Market
Nothing in the feeds bears on this trade today.
Commodity outlook. Feeds last read 9 Oct, 04:30 pm.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | HENG WAN FRUIT ENTERPRISE | the counterparty record |
| Billed us | Phyto Services Pty Ltd | a bill in the ledger |
| Grower | not named on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| Phyto Services Pty Ltd | accounts@phytosanitaryservices.com.au | unproved |
| HENG WAN FRUIT ENTERPRISE | hengwan@hengwanfruit.com | unproved |
Writing to us on this trade: Carter & Associates Finance carterandassoc@obsidianadvisory.com.au; Carter & Associates messaging-service@post.xero.com; Lovely Joaquin lovely@obsidianadvisory.com.au; Kathy kathy@alamanda.com.sg; Yong Ming yongming@easterngreen.com.sg; Amanda Metcalf ametcalf@sscitrus.com.au; Dannielle White dannielle@phytosanitaryservices.com.au; Jenny jenny@easterngreen.com.sg; Liljana Fedcesen liljanaf@modelogistics.com.au; Emily Sherlock emilys@modelogistics.com.au; Brittni Doohan brittnid@modelogistics.com.au; Angelo Mallia angelom@modelogistics.com.au.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at PAID OUT.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached nothing on this trade evidences it yet. |
no evidence |
| TRADE OPENED needs our word |
not reached nothing on this trade evidences it yet. |
no evidence |
| BOOKED needs counterparty word |
not reached nothing on this trade evidences it yet. |
no evidence |
| DEPARTED needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| ARRIVED needs counterparty word |
not reached nothing on this trade evidences it yet. |
no evidence |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| PAID IN needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| PAID OUT needs document |
reached dated 6 Feb 2026, with no grade recorded |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
a press James McNamara
strike the reconciliation
- raised costed against billed: Departmental permit and tonnage, for James McNamara
- raised costed against billed: International Freight, for James McNamara
- raised costed against billed: compliance, for James McNamara
- raised costed against billed: produce, for James McNamara
and 154 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a payment Phyto Services Pty Ltd
paid out AUD 275.00 · INV-10237
what was said Carter & Associates Finance · in · email · 2 of our mailboxes hold it
RE: Statement from Carter & Associates for HENG WAN FRUIT ENTERPRISE
Hi Quenton, The invoice in question relates to goods received by Eastern Green, which were subsequently received by Heng Wan. Accordingly, we invoiced Heng Wan for this transaction. The last payment by Heng Wan, made on 29 October, was reconciled and applied to invoice 1037809. I had previously confirmed this with you during our WhatsApp call, at which time you advised that the invoice was valid.
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what was said Quenton Carter · out · email · 2 of our mailboxes hold it
RE: Statement from Carter & Associates for HENG WAN FRUIT ENTERPRISE
Lovely Not sure if you replied to be but Heng Wan believes he has paid in full. I asked if this could be reconciled.. Joy, what needs to be done?
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what was said Carter & Associates · in · email · 2 of our mailboxes hold it
Statement from Carter & Associates for HENG WAN FRUIT ENTERPRISE
Dear HENG WAN FRUIT ENTERPRISE, This is a reminder that you have an overdue account with an outstanding total of $59,220.00. We note that you have a total of $59,220.00 that is more than 30 days beyond agreed terms of trade, which are 10 days ETA. Please find the attached Statement of Account detailing your outstanding balance. Please note that any pending claims on the invoices sent that are requ
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what was said Exports · out · email
RE: 1037809
Hi Team, After speaking with Quenton, below are the details for shipment 1037809 Cargo is ultimately for eastern green Heng wang cleared the cargo due to cargo incorrectly being consigned to them Heng wang have invoiced Eastern green Eastern green have paid Heng Wang Heng wang is responsible for paying this invoice to Carter Hope this clears up any questions and can put this to rest Please find at
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what was said Exports · out · email
RE: 1037809
Hi Team, After speaking with Quenton, below are the details for shipment 1037809 Cargo is ultimately for eastern green Heng wang cleared the cargo due to cargo incorrectly being consigned to them Heng wang have invoiced Eastern green Eastern green have paid Heng Wang Heng wang is responsible for paying this invoice to Carter Hope this clears up any questions and can put this to rest Please find at
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what was said James McNamara · out · email
RE: 1037809
Thanks and understood on this one. We are moving to Google Workspace, which provided significant benefits to standardising workflow, so long as the base documents and file structures are able to be interpreted. For this reason, as well as the recent mistakes on SOAs, credits/claims, etc. I believe we all require the SOP I requested in September. James McNamara General Manager | jam
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what was said James McNamara · out · email
RE: 1037809
Thanks and understood on this one. We are moving to Google Workspace, which provided significant benefits to standardising workflow, so long as the base documents and file structures are able to be interpreted. For this reason, as well as the recent mistakes on SOAs, credits/claims, etc. I believe we all require the SOP I requested in September. James McNamara General Manager | jam
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what was said Exports · out · email
RE: 1037809
Hi James Completely agree and this is the normal format we would follow This one was absolutely abnormal and was cleaning up a messy handover situation where the cargo was sent to the wrong importer To this day I am still unsure of the final arrangement on this one I believe Amy has sought clarification on this again today to be able to finally put this one to bed.....
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what was said Exports · out · email
RE: 1037809
Hi James Completely agree and this is the normal format we would follow This one was absolutely abnormal and was cleaning up a messy handover situation where the cargo was sent to the wrong importer To this day I am still unsure of the final arrangement on this one I believe Amy has sought clarification on this again today to be able to finally put this one to bed.....
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what was said James McNamara · out · email
RE: 1037809
Just an observation on filename format etc. We cannot have two invoices in the same folder marked "Update..." We need a 'redundant', 'historical' or 'archive' folder within each whenever a document is passed over, it should be parked there. The file names should reflect why there is a change, as should the trade log, e.g. 'Commercial Invoice_CN adjustment'. We need an SOA as we are three companies
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what was said James McNamara · out · email
RE: 1037809
Just an observation on filename format etc. We cannot have two invoices in the same folder marked "Update..." We need a 'redundant', 'historical' or 'archive' folder within each whenever a document is passed over, it should be parked there. The file names should reflect why there is a change, as should the trade log, e.g. 'Commercial Invoice_CN adjustment'. We need an SOA as we are three companies
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what was said Exports · out · email
RE: 1037809
Hi Quenton, Can you please advise Lovely of the outcome of this? This is the job Mode incorrectly issued Heng Wan / Eastern Green. We are unsure of the final arrangements of who cleared it in Singapore Vs who should be paying C&A.
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what was said Exports · out · email
RE: 1037809
Hi Quenton, Can you please advise Lovely of the outcome of this? This is the job Mode incorrectly issued Heng Wan / Eastern Green. We are unsure of the final arrangements of who cleared it in Singapore Vs who should be paying C&A.
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what was said Lovely Joaquin · in · email · 2 of our mailboxes hold it
1037809
Hi Team, Can please confirm on this which customer need to pay on this invoice? On the shared driver is said Eastern but they said is for Heng Wan Thank you Lovely Joy Joaquin Accountant
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what was said Lovely Joaquin · in · email
Re: 1037809 CREDIT NOTE
Hi Kathy, I hope you are well. Please see attached signed file. Thank you. Lovely Joy Joaquin Accountant [only the opening of this message is held]
what was said Kathy · in · email
RE: 1037809 CREDIT NOTE
You don't often get email from kathy@alamanda.com.sg. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> Resend x 2 Hi, Attached Tax Invoice for your reference. Please chop sign and email back the tax invoice. [only the opening of this message is held]
what was said Kathy · in · email
RE: 1037809 CREDIT NOTE
You don't often get email from kathy@alamanda.com.sg. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> Resend x 1 Hi, Attached Tax Invoice for your reference. Please chop sign and email back the tax invoice. [only the opening of this message is held]
what was said Kathy · in · email
RE: 1037809 CREDIT NOTE
Hi, Attached Tax Invoice for your reference. Please chop sign and email back the tax invoice. [only the opening of this message is held]
what was said Lovely Joaquin · in · email
RE: 1037809 CREDIT NOTE
Hi Ming, Thank you for this. I will wait for the Tax invoice. Thank you. Lovely Joy Joaquin Accountant [only the opening of this message is held]
what was said Lovely Joaquin · in · email
RE: 1037809 CREDIT NOTE
Thanks Heidi, I'm still waiting for their invoice. Lovely Joy Joaquin Accountant
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what was said Exports · out · email
RE: 1037809 CREDIT NOTE
Hi Lovely, Please find attached amended commercial invoice with credit note being voided. I believe you should receive an invoice from Eastern Green for $1423.75 subject to 9% GST?
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what was said Quenton Carter · out · email
RE: 1037809 CREDIT NOTE
Dear Ming I do agree Its shall be sorted Many Thanks [only the opening of this message is held]
what was said Lovely Joaquin · in · email
FW: 1037809 CREDIT NOTE
Hi Dannielle, Can I please ask help on this one? Thank you Lovely Joy Joaquin Accountant
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what was said Yong Ming · in · email
1037809 CREDIT NOTE
Hi Quenton, We are unable to process the credit note as attached as we did not import and declare import permit for this container TTNU8196705 Instead we were being billed by HENG WAN ENTERPRISE. Please see attached invoice from HENGWAN enterprise We have to void your credit note, and we will issue a tax invoice to CARTER & ASSOCIATES (in this case QC-FRESH) IMPORT AND DOCUMENTATIONS : SGD1023.75 [only the opening of this message is held]
what was said Lovely Joaquin · in · email · 2 of our mailboxes hold it
RE: 1037809 Clarification
Hi Dannielle, Thank you for the information. However, the invoices under 1037809 were issued to Heng Wan and have already been paid by them. @Quenton Carter<mailto:quenton@carterandassoc.com.au> could you please confirm and clarify this? Based on our records, Heng Wan has two outstanding invoices, but only paid one invoice yesterday. Thank you. Lovely Joy Joaquin Accountant
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what was said Exports · out · email
RE: 1037809 Clarification
Hi Lovely, From my understanding this was meant to be for eastern green There was miscommunication (before I started) with mode and they sent it to Heng wan @Quenton<mailto:quenton@carterandassoc.com.au> will need to advise who actually took final delivery and control of the container, as I believe Heng wan cleared the container.... But I don't know if Eastern green took control of the stock after [only the opening of this message is held]
what was said Exports · out · email
RE: 1037809 Clarification
Hi Lovely, From my understanding this was meant to be for eastern green There was miscommunication (before I started) with mode and they sent it to Heng wan @Quenton<mailto:quenton@carterandassoc.com.au> will need to advise who actually took final delivery and control of the container, as I believe Heng wan cleared the container.... But I don't know if Eastern green took control of the stock after
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what was said Lovely Joaquin · in · email · 2 of our mailboxes hold it
1037809 Clarification
Hi Dannielle and Quenton, Could you please clarify which customer should be listed for Invoice 1037809? My records and the Trade Log show it as Heng Wang, but the invoice in the folder indicates Eastern Green. Could you please confirm which one is correct? Thank you. Lovely Joy Joaquin Ac
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what was said Carter & Associates Finance · in · email · 2 of our mailboxes hold it
RE: OUTSTANDING PAYMENT
Hi Amanda, I hope you are well. Can I please confirm the total amount for 28726 and 28738? We have received the invoice, the total is: 28738 - $39,690 ($19,845 half) 28726 - $33,600 ($16,800 half) Thank you. Lovely Joy Joaquin Accountant
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what was said Lovely Joaquin · in · email
RE: OUTSTANDING PAYMENT
Sure, I will send it now Lovely Joy Joaquin Accountant [only the opening of this message is held]
what was said Quenton Carter · out · email · 2 of our mailboxes hold it
RE: OUTSTANDING PAYMENT
Ok would you mind sending him another gentle reminder please
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what was said Lovely Joaquin · in · email · 2 of our mailboxes hold it
RE: OUTSTANDING PAYMENT
Hi Quenton, 28738 is for Heng Wan invoice 1037809, which is still not yet paid. And for the rest customer already been paid their invoices. Thank you. Lovely Joy Joaquin Accountant
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what was said Quenton Carter · out · email · 2 of our mailboxes hold it
Fw: OUTSTANDING PAYMENT
Who has not paid their deposits and balance if due for their containers Quenton AE Carter Chairman QC-Fresh Pty Ltd T/ Carter and Associates quenton@carterandassoc.com.au ________________________________
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what was said Amanda Metcalf · in · email · 2 of our mailboxes hold it
OUTSTANDING PAYMENT
Me again everyone, There si still a lot outstanding and more by the end of the week. 28578 $19656 2nd 50% was due 26/10/2025 28603 $21546 2nd 50% is due 31/10/2025 28609 $22050 2nd 50% is due 31/10/2025 28726 $19440 1st 50% is due 30/9/2025 28738 $22221 1st 50% is due 2/10/2025 By this Friday there will be a total of $104913.00 OUTSTANDING. Can someone please email back with an answer on when we c
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what was said Ian McLeod · out · email · 2 of our mailboxes hold it
Re: New Standard Operating Procedure (SOP) for Export Trade Execution
Hi James, See below: 1. Sales plan. You need to be generating $6,000 per week in gross profit to move from cost centre to profit centre. For example, your efforts on packaging Japanese melons - we do don't know whether this is tied to orders, or just an attempt to value add and hope for the best, therefore it cannot be managed in terms of other opportunities no being progressed. Can you reply with
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what was said James McNamara · out · email · 2 of our mailboxes hold it
Re: New Standard Operating Procedure (SOP) for Export Trade Execution
Ian, Coming back to the three items you were tasked with completing when we spoke early last week. 1. Sales plan. You need to be generating $6,000 per week in gross profit to move from cost centre to profit centre. For example, your efforts on packaging Japanese melons - we do don't know whether this is tied to orders, or just an attempt to value add and hope for the best, therefore it cannot be m
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what was said Dannielle White · in · email · 3 of our mailboxes hold it
RE: New Standard Operating Procedure (SOP) for Export Trade Execution
Hi James We will be focusing on catching this up in the next couple of days (hopefully completed tomorrow) I have been focusing on ensuring the importers have clear and smooth documents to ensure this chain of the business is happy and with the issues recently with delays / quality issues these have taken some time with along with getting the flow of how each party works Can you please let me know
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what was said Quenton Carter · out · email
Re: New Standard Operating Procedure (SOP) for Export Trade Execution
Ian Just a friendly note Use only exports@carterandassoc.com.au Leave Danielle off emails Also she is logistic admin Not part of management so leave off this type of message Many thanks Quenton AE Carter Chairman QC-Fresh Pty Ltd T/ Carter and Associates quenton@carterandassoc.com.au ________________________________ [only the opening of this message is held]
what was said Ian McLeod · out · email · 3 of our mailboxes hold it
Re: New Standard Operating Procedure (SOP) for Export Trade Execution
Pacific rates just arrived. How do you want to turn attached email quotes into a CNF quote for a 40'Reefer? West Australia avocado will start quoting in November. Newton and Arcella. Getting all the certificates we need to trade with retail in Asia. Stonefruit, talking with growers about the crop. Trying to understand the customers needs and the growers expectations/forecasts. Am I focusing on pro
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what was said James McNamara · out · email · 3 of our mailboxes hold it
Re: New Standard Operating Procedure (SOP) for Export Trade Execution
Following this up. Still no trades input in the trade log. James McNamara General Manager | james@carterandassoc.com.au<mailto:james@carterandassoc.com.au> ________________________________
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what was said Carter & Associates Finance · in · email · 2 of our mailboxes hold it
RE: Cargo Wise
Hi Quenton, As per checking, yes, all of them have already been invoiced. Thank you. Lovely Joy Joaquin Accountant
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what was said Quenton Carter · out · email · 2 of our mailboxes hold it
FW: Cargo Wise
Good Day, According to this Cargo Wise report sent by Lily at Mode all shipments have arrived in Singapore of SS-Citrus shipment 1037808 I am trying to locate. Lovely are all the shipments been invoiced to each customer? Dannielle – the details for the Chislett Afourer to Skyfresh have you got all the actual costing for land and sea. Lovely has this been invoiced?
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what was said James McNamara · out · email · 2 of our mailboxes hold it
Re: New Standard Operating Procedure (SOP) for Export Trade Execution
Not sure what you mean here. You've sent an excel doc which has no "85" and minimal info - not sure what you want OA, PS or me to do with it? The $85 is 'stuck' in the calculator because it's a fixed financing cost. If you don't want to use trade finance you just take 85 off the total. James McNamara General Manager | james@carterandassoc.com.au<mailto:james@carterandassoc.com.au>
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what was said Quenton Carter · out · email · 3 of our mailboxes hold it
RE: New Standard Operating Procedure (SOP) for Export Trade Execution
Seems to have the 85.00 stuck in the doc. I cannot delete to start any new Jobs
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what was said Quenton Carter · out · email · 3 of our mailboxes hold it
RE: New Standard Operating Procedure (SOP) for Export Trade Execution
James Export Trade Request Is there a new formatted ETR Version as well?
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what was said James McNamara · out · email · 3 of our mailboxes hold it
Re: New Standard Operating Procedure (SOP) for Export Trade Execution
Morning, I have updated the trade request form again following further updates. Please attend to the trade log in the same folder, I can see no current trades input. Thanks, James McNamara General Manager | james@carterandassoc.com.au<mailto:james@carterandassoc.com.au> ________________________________ From: James McNamara <james@carterand
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what was said Jenny · in · email · 2 of our mailboxes hold it
RE: Cargo Wise
Dear All, As per checked with shipping line, this shipment already done NOA payment and trucked out by HENG WAN FRUIT ENTERPRISE and it is not really possible to change the consignee. Thank you
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what was said Yong Ming · in · email · 2 of our mailboxes hold it
RE: Cargo Wise
@Exports<mailto:exports@carterandassoc.com.au> Are they changing the consignee to EASTERN GREEN? We also need the Notice Of Arrival to be sent to us so we can declare the import permit @Jenny<mailto:jenny@easterngreen.com.sg> Can you help to call up the line to check with all these given information.
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what was said Exports · out · email · 2 of our mailboxes hold it
RE: Cargo Wise
Hi Team, Please find attached documents as requested Please note as per Whatsapp message the SWB is currently incorrect with consignee details Please don’t hesitate to contact me should you have any queries
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what was said Quenton Carter · out · email · 2 of our mailboxes hold it
FW: Cargo Wise
Morning Can you expediate this for Ming Please
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what was said Yong Ming · in · email · 2 of our mailboxes hold it
RE: Cargo Wise
Hi Quenton, We do not have any information to start the checks. Can you please provide the documents such as 1) Invoice 2) Packing List 3) SWB (Regardless right or wrong) so I can have @Jenny<mailto:jenny@easterngreen.com.sg> to call up the shipping line to check. Please attend to this urgently as demurrage charges should start kicking in today. From: Quenton Carter <quenton@carterandassoc.com.au>
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what was said Quenton Carter · out · email · 2 of our mailboxes hold it
Cargo Wise
Good Morning All, due to a mix up by the loaders this has become apparent that a incorrect assignment has occurred with your Container. Would it be possible to update me on this today Please?
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what was said Liljana Fedcesen · in · email · 2 of our mailboxes hold it
RE: Cargo Wise
Hi All, I can see that cargo for 6431226700 has already arrived and been collected from terminal. As for booking 6431378340, I can see this arrived on 14/10 and is yet to be picked up – assuming this is the order that needs to be amended to Eastern Green. As this vessel has already arrived, if we request amendment to SWB with SL they will likely reject our request as the inbound process is already
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what was said Exports · out · email · 2 of our mailboxes hold it
RE: Cargo Wise
Hi Lil, I believe it should be the below for the change of documents to Eastern Green SGSIN QCFRESBNE HENWANSGSIN 30-Sep-25 15:30 6431378340 12-Oct-25 14:00 OOCL CHICAGO 113N 1037809 Citrus 22,656.00 KG 50.00
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what was said Quenton Carter · out · email · 2 of our mailboxes hold it
FW: Cargo Wise
Hi Lil, sorry for the delay on this urgent matter. JDE STMS25013384 CTMS25345852 WRK SEA FCL AUMEL SGSIN QCFRESBNE HENWANSGSIN1 26-Sep-25 08:32 6431226700 13-Oct-25 00:00 OOCL HOUSTON This is the Container that If we can move to Eastern Green not Heng Wang
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what was said Exports · out · email · 2 of our mailboxes hold it
Re: EASTERN GREEN - MODE
Hi Quenton, I sent this on WhatsApp yesterday for you Below are the details 1037809 is the container that went to heng wan that should have been eastern green Sent from my iPhone
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what was said Quenton Carter · out · email · 2 of our mailboxes hold it
EASTERN GREEN - MODE
Hi Dannielle, I don't have the details as yet with regard to the incorrectly assigned container. Di you send or Amy stil come thru
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what was said Quenton Carter · out · email · 2 of our mailboxes hold it
RE: New Standard Operating Procedure (SOP) for Export Trade Execution
I have totalled the logistic to cover Priority PSS and FF charge
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what was said Quenton Carter · out · email · 2 of our mailboxes hold it
RE: New Standard Operating Procedure (SOP) for Export Trade Execution
Need to have the freight forwarder nominated
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what was said Quenton Carter · out · email · 2 of our mailboxes hold it
RE: New Standard Operating Procedure (SOP) for Export Trade Execution
Feed Back Progressive Multi Product Format Supplier Code needs to be formatted for each product as it likely to be a different supplier possibly with a different land transport factoring are you able to input any formulas or do calculations long hand? otherwise each product has a window for the manually calculated gross freight weight need separate windows for On Farm, Freight included to FF or Lo
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what was said Quenton Carter · out · email · 2 of our mailboxes hold it
RE: New Standard Operating Procedure (SOP) for Export Trade Execution
James show it to me on Teams where it is. As for where I am looking there is no multi or single they them doc
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what was said James McNamara · out · email · 2 of our mailboxes hold it
Re: New Standard Operating Procedure (SOP) for Export Trade Execution
We don't need the old one. The updated one is both single and multi. See below. James McNamara General Manager | james@carterandassoc.com.au<mailto:james@carterandassoc.com.au> ________________________________
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what was said Quenton Carter · out · email · 2 of our mailboxes hold it
RE: New Standard Operating Procedure (SOP) for Export Trade Execution
Ok I will but there is no multi in there Trade Request Form - Single Product, I saved this into here yesterday All I need is a workable multi then I am off
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what was said James McNamara · out · email · 2 of our mailboxes hold it
Re: New Standard Operating Procedure (SOP) for Export Trade Execution
Don't use that. Use the updated one saved where it all is / trading hub / trade management Sent from Outlook for Android<https://aka.ms/AAb9ysg> ________________________________
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what was said Quenton Carter · out · email · 2 of our mailboxes hold it
FW: New Standard Operating Procedure (SOP) for Export Trade Execution
The first attachment is the original form for single product orders that's not how the multi looks like in trade management that I shared in whatsapp Obviously, I need assistance as I need to start securing supply etc for the orders that have more than one product for the customer
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what was said Exports · out · email · 3 of our mailboxes hold it
1037809 - Heng Wan - Commercial Invoice - OOCL Chicago 113N - TTNU8196705 - ETA Sing: 14/10/2025
Hi Team, Please find attached commercial invoice for 1037809 Please don't hesitate to contact me should you have any queries
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what was said Dannielle White · in · email · 3 of our mailboxes hold it
RE: New Standard Operating Procedure (SOP) for Export Trade Execution
Hi James 3:30pm is fine to meet 😊 @Exports<mailto:exports@carterandassoc.com.au> is working and I have raised some commercial invoices over the weekend I am still missing some information to raise 1037809 Quenton has sent through 1037809 for the navels only (which I have found is on the following vessel arriving on the 14th October) Can you also please advise the sell price for this sailing – thi
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what was said Quenton Carter · out · email · 3 of our mailboxes hold it
Re: New Standard Operating Procedure (SOP) for Export Trade Execution
I have just advised CTF that the Sydney stock is detailed a day due road closure between Darwin Quenton AE Carter Chairman QC-Fresh Pty Ltd T/ Carter and Associates quenton@carterandassoc.com.au ________________________________
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what was said James McNamara · out · email · 2 of our mailboxes hold it
Fw: New Standard Operating Procedure (SOP) for Export Trade Execution
Suggest we stay on after this meeting with OA and Phyto. We need to address the various balls in the air. @Ian McLeod<mailto:Ian@carterandassoc.com.au> you need to close out the ENE issue by replying to the thread with Lovely as asked on Friday. We also need to discuss the pathway you see to trading in the very short term. Quenton directed you to pick up the Island orders and emailed in details bu
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what was said Quenton Carter · out · email · 3 of our mailboxes hold it
Re: New Standard Operating Procedure (SOP) for Export Trade Execution
Morning All James a very good document to work with as discussed this morning. Update on receivable. SWM for Middle East, have not materialised as grower changed strains. Mangoes except for Sydney CTF will be a day later due road closure between Darwin and Adelaide Mandarin container details po, booking for Sky Fresh need to be finalised. I’ll be out of after 7am gym then market Cheer Quenton AE C
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what was said James McNamara · out · email · 3 of our mailboxes hold it
Re: New Standard Operating Procedure (SOP) for Export Trade Execution
Morning all, Quenton has been using this and I am updating the trade form with his feedback. @Ian McLeod<mailto:Ian@carterandassoc.com.au>, any questions on this process? @Exports<mailto:exports@carterandassoc.com.au> - does it meet your requirements? Please note that I have saved the Commercial Invoice and PO templates in the Trade Management folder, so you should have everything needed in that f
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what was said Quenton Carter · out · email
RE: Purchase Order 1037809
😊thank goodness I think we will have 2 happy campers in Singapore [only the opening of this message is held]
what was said Dannielle White · in · email
Re: Purchase Order 1037809
Yes, I can open it :) Sent from my iPhone [only the opening of this message is held]
what was said Quenton Carter · out · email
FW: Purchase Order 1037809
Hi Dannille and James this as you can see is1037809 Maybe James can or yourself Dannielle are able to open. I cannot [only the opening of this message is held]
what was said Quenton Carter · out · email · 3 of our mailboxes hold it
RE: New Standard Operating Procedure (SOP) for Export Trade Execution
James Do you fill in this is after you approve?
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what was said Quenton Carter · out · email · 3 of our mailboxes hold it
RE: New Standard Operating Procedure (SOP) for Export Trade Execution
Deen this for Sea there are more cogs
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what was said James McNamara · out · email · 2 of our mailboxes hold it
New Standard Operating Procedure (SOP) for Export Trade Execution
Dear all, We are launching a revised Standard Operating Procedure (SOP) to formalize our export trade workflow and clearly define responsibilities based on our strategic goals: * The Trading Team focuses exclusively on sourcing products, calculating prices, customer engagement, and generating sales. * The Logistics & Administration Team executes the trade, manages all documentation, and liaises wi
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what was said James McNamara · out · email
New Standard Operating Procedure (SOP) for Export Trade Execution
Dear all, We are launching a revised Standard Operating Procedure (SOP) to formalize our export trade workflow and clearly define responsibilities based on our strategic goals: * The Trading Team focuses exclusively on sourcing products, calculating prices, customer engagement, and generating sales. * The Logistics & Administration Team executes the trade, manages all documentation, and liaises wi
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what was said Quenton Carter · out · email
FW: Cargo Wise
Kind regards, Quenton Carter | quenton@carterandassoc.com.au<mailto:quenton@carterandassoc.com.au> | <https://www.carterandassoc.com.au/> [only the opening of this message is held]
what was said Quenton Carter · out · email · 2 of our mailboxes hold it
Re: Purchase Order 1037809
1037809 is reference number
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what was said Quenton Carter · out · email · 2 of our mailboxes hold it
Fw: Purchase Order 1037809
This should belong to Eastern Green but I believe HENG WANG has been notified It is oranges and mandarin Mandarin were from Costa Bris at 45.00
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what was said Quenton Carter · out · email · 2 of our mailboxes hold it
RE: Outstanding to be invoiced
Lovely See below RED
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what was said Quenton Carter · out · email · 2 of our mailboxes hold it
Outstanding to be invoiced
SS - CITRUS do you have their invoices 1037809 - HENG 1037808 - Eastern Green 1037803 - Heng Wang MAIN FREIGHT LOADING Customer Eastern Green Ending 811 & 812 Costa Murcot mandarin 2 1200 18kg count 60s @ $55.00 BARAKAT 1037810 Seedless water Melons pretty sure Pyhto Sanitary got that away
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what was said Emily Sherlock · in · email · 2 of our mailboxes hold it
AUS | TAX INVOICE# TMS250019112 - QC FRESH PTY LTD (T/A CARTER & ASSOCIATES) | STMS25013400 |MBL#6431378340 | Order Refs # 1037809
Some people who received this message don't often get email from emilys@modelogistics.com.au. Learn why this is important Please see the attached documents. MODE LOGISTICS TULLAMARINE EXPORT SEA WAREHOUSE 1, 70-74 SKY ROAD MELBOURNE AIRPORT VIC 3045 Phone: Emily Sherlock Seafreight Billing/Operations Email:
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what was said Quenton Carter · out · email
Fw: 1037809
Quenton AE Carter Chairman QC-Fresh Pty Ltd T/ Carter and Associates quenton@carterandassoc.com.au ________________________________ [only the opening of this message is held]
what was said Quenton Carter · out · email
Fw: 1037809
Quenton AE Carter Chairman QC-Fresh Pty Ltd T/ Carter and Associates quenton@carterandassoc.com.au ________________________________ [only the opening of this message is held]
what was said Liljana Fedcesen · in · email
RE: Cargo Wise
Hi Quenton, As we have no dealings with Phytosanitary Solutions, you’ll need to pass these reports on directly to them. [only the opening of this message is held]
what was said Quenton Carter · out · email
Fw: Cargo Wise
These are the loadings to Singapore from Mode Melbourne Quenton AE Carter Chairman QC-Fresh Pty Ltd T/ Carter and Associates quenton@carterandassoc.com.au ________________________________ [only the opening of this message is held]
what was said Liljana Fedcesen · in · email · 2 of our mailboxes hold it
RE: DOCUMENTS – QC FRESH – SGSIN – ETA 11/10 – 6431378340 - 1037809 – 10614555 – STMS-13400
Hi Quenton, Please find final SWB and RFP attached.
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what was said Quenton Carter · out · email
Re: Cargo Wise
Hi Lily Please include the emails plus the Quenton AE Carter Chairman QC-Fresh Pty Ltd T/ Carter and Associates quenton@carterandassoc.com.au ________________________________ [only the opening of this message is held]
what was said Liljana Fedcesen · in · email
RE: Cargo Wise
No worries! Kind Regards, Liljana Fedcesen Seafreight Operations [only the opening of this message is held]
what was said Quenton Carter · out · email
Re: Cargo Wise
Thank you for not forgetting me Quenton AE Carter Chairman QC-Fresh Pty Ltd T/ Carter and Associates quenton@carterandassoc.com.au ________________________________ [only the opening of this message is held]
what was said Liljana Fedcesen · in · email
RE: Cargo Wise
Hi Quenton, Thanks for your patience, please find report attached 😊 [only the opening of this message is held]
what was said Quenton Carter · out · email
Re: Cargo Wise
Many thanks May it be done by customer Quenton AE Carter Chairman QC-Fresh Pty Ltd T/ Carter and Associates quenton@carterandassoc.com.au ________________________________ [only the opening of this message is held]
what was said Liljana Fedcesen · in · email
RE: Cargo Wise
Hi Quenton, Apologies for the very delayed response; unfortunately, I don’t have access to generating reports like Kiara has actioned previously. I’ll look into this on Monday to try and find an alternative, if not Monday it will be sent though on Tuesday once Kiara is back from her AL. Thank you 😊 [only the opening of this message is held]
what was said Liljana Fedcesen · in · email · 2 of our mailboxes hold it
RE: DOCUMENTS – QC FRESH – SGSIN – ETA 11/10 – 6431378340 - 1037809 – 10614555 – STMS-13400
Hi Quenton, Noted on both approvals, will do 😊
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what was said Quenton Carter · out · email · 2 of our mailboxes hold it
Re: DOCUMENTS – QC FRESH – SGSIN – ETA 11/10 – 6431378340 - 1037809 – 10614555 – STMS-13400
Please finalise Quenton AE Carter Chairman QC-Fresh Pty Ltd T/ Carter and Associates quenton@carterandassoc.com.au ________________________________
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what was said Liljana Fedcesen · in · email · 2 of our mailboxes hold it
DOCUMENTS – QC FRESH – SGSIN – ETA 11/10 – 6431378340 - 1037809 – 10614555 – STMS-13400
Hi All, Please see attached draft SWB. Kindly confirm if okay to finalise. Thank you
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what was said Quenton Carter · out · email
Cargo Wise
Hi Lily and Team, Will it be possible to update this cargo wise report to include these latest shipments 1037802 1037803 1037807 Should there be others available to be added please do? [only the opening of this message is held]
what was said Brittni Doohan · in · email · 2 of our mailboxes hold it
RE: Booking Confirmation - 6431378340 - Singapore - QC Fresh - Cosco - 1037809
Good morning, PRA attached.
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what was said Liljana Fedcesen · in · email · 2 of our mailboxes hold it
RE: Booking Confirmation - 6431378340 - Singapore - QC Fresh - Cosco - 1037809
Thanks Ange, @Quenton Carter<mailto:quenton@carterandassoc.com.au> I've added your invoice/order number into this email subject for easy reference. Please find COMP RFP attached.
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what was said Angelo Mallia · in · email · 2 of our mailboxes hold it
RE: Booking Confirmation - 6431378340 - Singapore - QC Fresh - Cosco
Yes you are correct and RFP looks fantastic
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what was said Liljana Fedcesen · in · email · 2 of our mailboxes hold it
RE: Booking Confirmation - 6431378340 - Singapore - QC Fresh - Cosco
Hi All, I thought it was agreed yesterday with Ange that 1037809 was for this shipment going on OOCL CHICAGO - please confirm? RFP raised at ORDR attached. Thank You
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what was said Quenton Carter · out · email
RE: 1037809
Hi All, thank you Kind regards, Quenton Carter | quenton@carterandassoc.com.au<mailto:quenton@carterandassoc.com.au> | <https://www.carterandassoc.com.au/> [only the opening of this message is held]
what was said Quenton Carter · out · email · 2 of our mailboxes hold it
RE: Booking Confirmation - 6431378340 - Singapore - QC Fresh - Cosco
Thank you Lauren Kind regards, Quenton Carter | quenton@carterandassoc.com.au<mailto:quenton@carterandassoc.com.au> | <https://www.carterandassoc.com.au/>
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what was said Lauren Zahra · in · email · 2 of our mailboxes hold it
RE: Booking Confirmation - 6431378340 - Singapore - QC Fresh - Cosco
Hi All, Any luck with this?
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what was said Shannon Mowat · in · email · 2 of our mailboxes hold it
RE: Purchase Order 1037809
Kind Regards, Shannon Mowat Administration Ph: [colour 300dpi] https://www.facebook.com/SS-Citrus-Supply-105292795500588 IMPORTANT NOTICE: The information in this email is confidential and may also be privileged. If you are not the intended recipient, any use or dissemination of the information and any disclosure or copying of this email is unauthorised and strictly prohibited. If y
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what was said Angelo Mallia · in · email
RE: 1037809
Correct Best Regards, Angelo MALLIA Seafreight Warehouse Manager [only the opening of this message is held]
what was said Quenton Carter · out · email
Re: 1037809
To be sure this is for PO 1037809 on the Chicago A mandarin and navel mix [only the opening of this message is held]
what was said Lauren Zahra · in · email · 2 of our mailboxes hold it
RE: Booking Confirmation - 6431378340 - Singapore - QC Fresh - Cosco
HI @quenton@carterandassoc.com.au<mailto:quenton@carterandassoc.com.au>, Can you please send RFP details for this order, need RFP raised.
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what was said Quenton Carter · out · email
Purchase Order 1037809
Good Morning would you mind sending space to today There was a miscalculation on the order. Thank you [only the opening of this message is held]
what was said Angelo Mallia · in · email
RE: Booking Confirmation - 6431185410 - QC Fresh - Singapore - COSCO - 1037809
Hi lil This RFP is not correct as I said the invoice he sent will be for the Chicago That will be 1071 oranges and 211 mandarins The Houston is 1260 oranges please delete this one until we get the booking [only the opening of this message is held]
what was said Christine Nguyen · in · email · 2 of our mailboxes hold it
Booking Confirmation - 6431378340 - Singapore - QC Fresh - Cosco
Please see the attached documents. MODE LOGISTICS TULLAMARINE EXPORT SEA WAREHOUSE 1, 70-74 SKY ROAD MELBOURNE AIRPORT VIC 3045 Phone: Christine Nguyen Seafreight Trade Coordinator Email: christinen@modelogistics.com.au Scanned by Barracuda Essentials Service
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what was said Liljana Fedcesen · in · email
RE: Booking Confirmation - 6431185410 - QC Fresh - Singapore - COSCO - 1037809
Hi All, Please find RFP attached. [only the opening of this message is held]
what was said Liljana Fedcesen · in · email
RE: Booking Confirmation - 6431185410 - QC Fresh - Singapore - COSCO - 1037809
Hi All, Please note EDN is AFFF6Y4KP. @Quenton Carter<mailto:quenton@carterandassoc.com.au> your RFP details do not show any consignee or notify party details. Please send through ASAP. [only the opening of this message is held]
what was said Quenton Carter · out · email
PO 1037809
Corrected Kind regards, Quenton Carter | quenton@carterandassoc.com.au<mailto:quenton@carterandassoc.com.au> | <https://www.carterandassoc.com.au/> [only the opening of this message is held]
what was said Christine Nguyen · in · email
RE: 1037809
No worries, will make a new one [only the opening of this message is held]
what was said Sabina Fus · in · email
RE: 1037809
Hi Christine Please don't roil this is a new booking separate Sabina FUS Business Development/ Account Manager [only the opening of this message is held]
what was said Christine Nguyen · in · email
RE: 1037809
Hi Angelo, Working on rolling 6431185410 to the OOCL Chicago, as per Liljana's email. [only the opening of this message is held]
what was said Angelo Mallia · in · email
RE: 1037809
Hi Lil On his attached should be above order not 808 [only the opening of this message is held]
what was said Angelo Mallia · in · email
RE: 1037809
Hi guys The invoice Quenton has sent is for above order 1071 oranges and there will also be 211 cartons of mandarins. Could you please make a booking on the OOCL Chicago for above order [only the opening of this message is held]
what was said Quenton Carter · out · email
RE: 1037809
I prefer it to sail on Chicargo. [only the opening of this message is held]
what was said Liljana Fedcesen · in · email
RE: 1037809
HI Quenton, Is this going on the OOCL CHICAGO or the OOCL HOUSTON? Our booking awaiting RFP details is for the HOUSTON. Please urgently confirm [only the opening of this message is held]
what was said Quenton Carter · out · email
Re: 1037809
1037809 is the number Quenton AE Carter Chairman QC-Fresh Pty Ltd T/ Carter and Associates quenton@carterandassoc.com.au ________________________________ [only the opening of this message is held]
what was said Amanda Metcalf · in · email
Re: 1037809
Please confirm order number as it is listed differently twice Get Outlook for Android<https://aka.ms/AAb9ysg> ________________________________ [only the opening of this message is held]
what was said Quenton Carter · out · email
1037809
Hi All, please note split load OOCL Chicago 113N [only the opening of this message is held]
a document this platform · made here
booking request
held by MODE LOGISTICS, Triumph Accounting Pty Ltd T/A Obsidian Advisory.
a document this platform · made here
claim quality report
held by Triumph Accounting Pty Ltd T/A Obsidian Advisory.
a document this platform · made here
commercial invoice
held by EASTERN GREEN MARKETING PTE. LTD., HENG WAN FRUIT ENTERPRISE, Triumph Accounting Pty Ltd T/A Obsidian Advisory.
a document this platform · made here
credit note
held by EASTERN GREEN MARKETING PTE. LTD., Triumph Accounting Pty Ltd T/A Obsidian Advisory.
a document this platform · made here
packing list
held by EASTERN GREEN MARKETING PTE. LTD..
a document this platform · made here
price quote
held by Triumph Accounting Pty Ltd T/A Obsidian Advisory.
a document this platform · made here
purchase order
held by MODE LOGISTICS, Triumph Accounting Pty Ltd T/A Obsidian Advisory.
a document this platform · made here
statement
held by Triumph Accounting Pty Ltd T/A Obsidian Advisory.
8 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 13:48 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 18:24 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 18:24 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 18:24 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 18:24 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 17:53 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 17:04 AEDT; trade states at 9 Oct 2026 18:17 AEDT; WhatsApp messages at 9 Oct 2026 18:21 AEDT; WhatsApp pictures at 9 Oct 2026 18:13 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At ORDER
What is owed while a trade sits here: the grower's supply confirmation or a trader's attestation of a verbal one, and the allocation cross-check. Late here means: a purchase order or a booking is about to leave with supply unconfirmed.
Documents
| document | produced | it prints | |
|---|---|---|---|
| booking request | not stated | no total on it | recorded with no file on this machine |
| claim quality report | not stated | no total on it | recorded with no file on this machine |
| commercial invoice | not stated | no total on it | recorded with no file on this machine |
| credit note | not stated | no total on it | recorded with no file on this machine |
| packing list | not stated | no total on it | recorded with no file on this machine |
| price quote | not stated | no total on it | recorded with no file on this machine |
| purchase order | not stated | no total on it | recorded with no file on this machine |
| statement | not stated | no total on it | recorded with no file on this machine |
Send
Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.
What takes it forward
TRADE OPENED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.
Move it on
It is at ORDER. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.
Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.