Freshmart Singapore (1037824)
not placedWhere it stands
- Where the goods are: booked with the carrier, not yet departed (the shipment record)
- What the customer has been told: nothing yet; not yet told the freight was booked
- Receivable: nothing yet; no invoice is raised
- What happens next: It is being finished by hand, off the desk; nothing is sent on it from here. The trade needs its folder.
What the customer has been told
| Booked | Not told yet |
| Received by the forwarder | Not reached yet |
| Departed | Not reached yet |
| Arrived | Not reached yet |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
This trade carries no line at all, so there is nothing to price. Owner: Quenton.
The ledger
Nothing in the ledger is linked to this trade. A ledger document with no link is a gap owned by Obsidian Advisory, not a guess.
Invoiced not stated, and the ledger carries nothing outstanding against it. Billed to us not stated, and the ledger carries nothing outstanding against it.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Open invoices for Freshmart Singapore, each with its state
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
No result has been struck for this trade yet. 0 cost lines are held against its cost stack so far. The desk strikes one for itself once the actual cost stack is complete ā nothing here waits on a person to press it.
After the trade: quoted against billed
Not compared. The bills the desk has linked to this trade are not enough to compare: only the Xero lines the trace tied to it are held, and there is no quote stack to set them against.
This trade is closed. Reviewed 9 Oct 2026.
What it cost
From the Xero bill lines the trace tied to the trade (x_cost_lines).
| Billed | Lines | |
|---|---|---|
| Other charges | AUD 250.00 | SHIPMENT MANAGEMENT / DOCUMENT FEE SINGAPORE AIR FREIGHT (Phyto Services Pty Ltd bill INV-10041) |
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | there is no folder to look in |
| commercial invoice | there is no folder to look in |
| packing list | there is no folder to look in |
This trade cannot show a purchase order, a commercial invoice and a packing list to anybody who asks for them. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
0 files sit in this trade's folder, of which 0 files are typed as a document and 0 files could not be typed from what they print.
Dates
Its calendar
No dated event on this trade at all. No departure, no arrival, no due date and nothing owed by a date. A trade with no date on it is a trade nothing can chase.
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
1 message came in on this trade with nothing going out after it. The oldest is Phytosanitary Exports on 8 May 2026 09:42 AEST, 154 days ago: RE: QC REPORT FOR AWB# 615-6166-1810 (AUST R2E2 MANGO). The last thing that went out from us on this trade was 8 May 2026 09:28 AEST.
Nothing is open on this trade.
Freight
The freight
| mode and carrier | document | dates | weights |
|---|---|---|---|
| air carrier not recorded, vessel or flight not recorded |
transport document 615-61661810 | departed not stated arrived not stated |
gross weight not recorded chargeable weight not recorded |
Freight cost not known: no forwarder bill is linked to this trade in our copy of Xero, and none is in its folder. The rate card is a list rate and is a quoting figure, never a cost. Liam Fraser can supply the invoice. Owner: James McNamara.
No departure or arrival date, carrier, vessel or weight is recorded on this shipment yet: each is read off the forwarder's own document, and prints as a gap until then.
Market
Market
- Australia's fruit and nut exports to Singapore: AUD 25.4m in 2026-06 to 2026-08, +8% on the same three months a year earlier. Domestic competition for the same buyers (ABS International Trade in Goods, merchandise exports (SITC, country), read 7 Oct)
- Singapore: no import duty on fresh fruit, 0% for us and for every rival origin (no duty gap). Singapore levies customs duty only on intoxicating liquors, tobacco, motor vehicles and petroleum; fruit pays GST and no duty, from every origin (Singapore Customs, duties and taxes, read 7 Oct)
- Brent: UNVERIFIED, so no price direction is drawn. the second source differs by 20.3%, more than 15%. Futures USD 104.26 (Thu 8 Oct); US EIA Brent SPOT price (Europe) via FRED USD 125.44 (Tue 6 Oct) (Brent front-month futures (BZ=F), ICE via Yahoo Finance chart endpoint, read 8 Oct)
- Singapore: Deepavali (Diwali) 8 Nov: a gifting and fruit demand peak in the Indian-diaspora and Indian trade; a public holiday. Sea freight to land before it should leave by c. 18 Oct; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- Singapore: Christmas Day 25 Dec to 26 Dec: public holiday; a retail peak in the weeks before. Sea freight to land before it should leave by c. 4 Dec; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- Singapore: Chinese New Year 6 Feb to 12 Feb: the largest fruit gifting season in the region (mandarins, grapes, pears); customs and ports close or slow for several days. Sea freight to land before it should leave by c. 16 Jan; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- Singapore: Ramadan 8 Feb to 9 Mar (approximate; moon sighting): a month of evening fruit demand across the Gulf and Malaysia, with shortened working hours at ports and customs. Sea freight to land before it should leave by c. 18 Jan; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
Commodity outlook. Feeds last read 9 Oct, 09:52 am.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | FRESHMART SINGAPORE PTE LTD | the counterparty record |
| Grower | not named on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| FRESHMART SINGAPORE PTE LTD | +6567797111 | unproved |
| FRESHMART SINGAPORE PTE LTD | Acct FM account@fmart.com.sg | unproved |
| FRESHMART SINGAPORE PTE LTD | Desmond desmond@fmart.com.sg | unproved |
| FRESHMART SINGAPORE PTE LTD | Fely fely@fmart.com.sg | unproved |
| FRESHMART SINGAPORE PTE LTD | Peter peter@fmart.com.sg | unproved |
| FRESHMART SINGAPORE PTE LTD | WeiMin weimin@fmart.com.sg | unproved |
| FRESHMART SINGAPORE PTE LTD | Wei Xia weixia@fmart.com.sg | unproved |
Writing to us on this trade: Phytosanitary Exports exports@phytosanitaryservices.com.au; Carter & Associates Finance carterandassoc@obsidianadvisory.com.au; Desmond desmond@fmart.com.sg; Carter & Associates messaging-service@post.xero.com; Wei Xia weixia@fmart.com.sg; Lovely Joaquin lovely@obsidianadvisory.com.au.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. No consignment stage on this trade is evidenced at all.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached nothing on this trade evidences it yet. |
no evidence |
| TRADE OPENED needs our word |
not reached nothing on this trade evidences it yet. |
no evidence |
| BOOKED needs counterparty word |
not reached nothing on this trade evidences it yet. |
no evidence |
| DEPARTED needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| ARRIVED needs counterparty word |
not reached nothing on this trade evidences it yet. |
no evidence |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| PAID IN needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| PAID OUT needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything the record holds on this trade ā what was said, what was produced, what moved, what was paid, what was pressed and what was asked ā on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
what was said Phytosanitary Exports · in · email
RE: QC REPORT FOR AWB# 615-6166-1810 (AUST R2E2 MANGO)
Thanks Quenton š Kind regards, Heidi McLaughlin [only the opening of this message is held]
what was said Quenton Carter · out · email
Fwd: QC REPORT FOR AWB# 615-6166-1810 (AUST R2E2 MANGO)
All of fresh marts emails are in this thread ---------- Forwarded message --------- From: Exports <exports@carterandassoc.com.au> Date: Wed, 12 Nov 2025 at 10:30 pm Subject: RE: QC REPORT FOR AWB# (AUST R2E2 MANGO) To: Wei Xia <weixia@fmart.com.sg>, Quenton Carter < quenton@carterandassoc.com.au> Cc: James McNamara <james@carterandassoc.com.au>, Peter <peter@fmart.com.sg>, Fely <fely [only the opening of this message is held]
what was said James McNamara · out · email
FW: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
James McNamara General Manager | james@carterandassoc.com.au<mailto:james@carterandassoc.com.au> [only the opening of this message is held]
what was said James McNamara · out · email
FW: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
James McNamara General Manager | james@carterandassoc.com.au<mailto:james@carterandassoc.com.au>
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what was said Exports · out · email · 2 of our mailboxes hold it
RE: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Hi Lovely, Is this what you need - see attached.
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what was said Exports · out · email
RE: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Hi Lovely, Is this what you need - see attached.
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what was said Carter & Associates Finance · in · email · 3 of our mailboxes hold it
RE: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Hi James, I did not receive the revised invoice. Please see the email regarding 1037824. @Exports<mailto:exports@carterandassoc.com.au> can I please have the updated invoice? Thank you. Lovely Joy Joaquin Accountant
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what was said James McNamara · out · email · 2 of our mailboxes hold it
FW: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Hi Lovely, Can you please let us all know what the situation and status is with this account? Thanks, James McNamara General Manager | james@carterandassoc.com.au<mailto:james@carterandassoc.com.au>
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what was said James McNamara · out · email
FW: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Hi Lovely, Can you please let us all know what the situation and status is with this account? Thanks, James McNamara General Manager | james@carterandassoc.com.au<mailto:james@carterandassoc.com.au>
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what was said Desmond · in · email · 2 of our mailboxes hold it
RE: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Hi Carter & Associates Finance, As mentioned in the earlier email, the Revised Invoice #1037824 was received and has already been paid accordingly. Could you please check on your side? There is no outstanding balance.
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what was said Carter & Associates · in · email · 2 of our mailboxes hold it
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Dear FRESHMART SINGAPORE PTE LTD, This is a reminder that you have an overdue account with an outstanding total of $3,160.80. We note that you have a total of $3,160.80 that is more than 30 days beyond agreed terms of trade, which are 21 Days ETA. Please find the attached Statement of Account detailing your outstanding balance. Please note that any pending claims on the invoices sent that are requ
Statement for FRESHMART SINGAPORE PTE LTD As At 09Jan2026.pdf not captured
what was said Exports · out · email · 2 of our mailboxes hold it
RE: QC REPORT FOR AWB# 615-6166-1810 (AUST R2E2 MANGO)
Dear Wei, Please find attached updated commercial invoice to reflect claim amount included.
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what was said Exports · out · email
RE: QC REPORT FOR AWB# 615-6166-1810 (AUST R2E2 MANGO)
Dear Wei, Please find attached updated commercial invoice to reflect claim amount included.
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what was said Quenton Carter · out · email · 2 of our mailboxes hold it
Fw: QC REPORT FOR AWB# 615-6166-1810 (AUST R2E2 MANGO)
Quenton AE Carter Chairman QC-Fresh Pty Ltd T/ Carter and Associates quenton@carterandassoc.com.au ________________________________
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what was said Wei Xia · in · email · 3 of our mailboxes hold it
RE: QC REPORT FOR AWB# 615-6166-1810 (AUST R2E2 MANGO)
Dear Quenton, Kindly assist to forward the CN required so that we can process the payment. Thank you!
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what was said Exports · out · email · 2 of our mailboxes hold it
1037824 - Clean Up
Hi Team, We are working on the clean up for the 1037824 job. Job details:- Mangoes 128 trays of 12CT Buy $ 30 Sell $41.00 256 trays of 14CT Buy $30 Sell $41.00 Supplier: Profruit Customer: Freshmart Airfreight via CT Freight to Singapore ETA Singapore 17/10/25 Can you please advise if a PO was raised? If not, did you need us to raise one and send to supplier or are you happy to leave it with no PO
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what was said Exports · out · email
1037824 - Clean Up
Hi Team, We are working on the clean up for the 1037824 job. Job details:- Mangoes 128 trays of 12CT Buy $ 30 Sell $41.00 256 trays of 14CT Buy $30 Sell $41.00 Supplier: Profruit Customer: Freshmart Airfreight via CT Freight to Singapore ETA Singapore 17/10/25 Can you please advise if a PO was raised? If not, did you need us to raise one and send to supplier or are you happy to leave it with no PO
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what was said Exports · out · email
1037824
Hi Lovely, Please find attached the commercial invoice for 1037824. Iām trying to get further details to raise the PO to clean this one up š
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what was said Lovely Joaquin · in · email
RE: QC REPORT FOR AWB# 615-6166-1810 (AUST R2E2 MANGO)
Hi Quenton, Can I please ask for the credit note file? Could Dannielle create it so she can also aware and have a copy? Thank you. Lovely Joy Joaquin Accountant [only the opening of this message is held]
what was said Quenton Carter · out · email
FW: QC REPORT FOR AWB# 615-6166-1810 (AUST R2E2 MANGO)
Hi Lovely please process the 20% claim [only the opening of this message is held]
what was said Quenton Carter · out · email · 3 of our mailboxes hold it
RE: QC REPORT FOR AWB# 615-6166-1810 (AUST R2E2 MANGO)
Sure many thanks for note, Wei Xia
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what was said Wei Xia · in · email · 3 of our mailboxes hold it
RE: QC REPORT FOR AWB# 615-6166-1810 (AUST R2E2 MANGO)
Some people who received this message don't often get email from weixia@fmart.com.sg. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> Dear Quenton, We will be claiming 20% of the total bill. Kindly assist with the CN required. Thank you.
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what was said Quenton Carter · out · email · 3 of our mailboxes hold it
RE: QC REPORT FOR AWB# 615-6166-1810 (AUST R2E2 MANGO)
Thank you for your QC Report Wei Xia Ang very compelling
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what was said Wei Xia · in · email · 3 of our mailboxes hold it
FW: QC REPORT FOR AWB# 615-6166-1810 (AUST R2E2 MANGO)
Dear Dannielle, Kindly see attached QC report. There are some quality issues with the Mangoes. Peter will advise if there are any claims. Thank you.
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what was said Exports · out · email · 3 of our mailboxes hold it
1037824 DOCUMENTS - FRESHMART - 1 X PMC - SQ7439/16 - ETA: 17/10/25 03:40AM AWB: 615-6166 1810
Hi Team, Please find attached documents for 1037824. Please don't hesitate to contact me should you have any queries
image001.png not captured, 1037824 COMMERCIAL INVOICE.pdf not captured, 1037824 AWB.pdf not captured
a document this platform · made here
claim quality report
held by FRESHMART SINGAPORE PTE LTD, Triumph Accounting Pty Ltd T/A Obsidian Advisory.
a document this platform · made here
commercial invoice
held by FRESHMART SINGAPORE PTE LTD, Triumph Accounting Pty Ltd T/A Obsidian Advisory.
a document this platform · made here
statement
held by Triumph Accounting Pty Ltd T/A Obsidian Advisory.
a document this platform · made here
transport document
held by FRESHMART SINGAPORE PTE LTD, Triumph Accounting Pty Ltd T/A Obsidian Advisory.
4 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 08:19 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 12:45 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 12:45 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 12:45 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 12:45 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 12:06 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 06:44 AEDT; trade states at 9 Oct 2026 12:35 AEDT; WhatsApp messages at 9 Oct 2026 12:43 AEDT; WhatsApp pictures at 9 Oct 2026 12:44 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At ORDER
What is owed while a trade sits here: the grower's supply confirmation or a trader's attestation of a verbal one, and the allocation cross-check. Late here means: a purchase order or a booking is about to leave with supply unconfirmed.
Documents
| document | produced | it prints | |
|---|---|---|---|
| claim quality report | not stated | no total on it | recorded with no file on this machine |
| commercial invoice | not stated | no total on it | recorded with no file on this machine |
| statement | not stated | no total on it | recorded with no file on this machine |
| transport document | not stated | no total on it | recorded with no file on this machine |
Send
Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.
What takes it forward
TRADE OPENED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.
Move it on
It is at ORDER. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.
Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.