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Satoyu Trading Pte Ltd — 256 R2E2 mangoes, Class 1 — BNE to SINTrade 1037922

Satoyu Trading, 256 R2E2 Mangoes to SIN, flew 16 Dec 2025, AUD 9,088.00 (1037922)

9 PAID IN
1 QUOTE2 ORDER3 TRADE OPENED4 BOOKED5 DEPARTED6 ARRIVED7 DELIVERED8 INVOICED9 PAID IN10 PAID OUT11 RECONCILED
Customer
Satoyu Trading Pte Ltd
Product
R2E2 mangoes, Class 1
Quantity
256
From
BNE
To
SIN
Air or sea
air
Incoterm
CPT
Payment term
Not held
Invoiced
AUD 9,088.00
Outstanding
Not held
Air waybill or bill of lading
61848062442
Carrier
Not held
Folder
1037922 · SATOYU TRADING PTE LTD · R2E2 mangoes · Singapore
Wanted by
Not held

Where it stands

  • Where the goods are: landed at destination, since 17 Dec 2025 12:00 AEDT (Vision International)
  • What the customer has been told: nothing yet; not yet told the freight was booked, it left and it arrived
  • Receivable: nothing; the invoice is paid
  • What happens next: On hold: 1 question only James McNamara can answer is open on this trade. It is on the desk regardless; the questions are under "What is waiting, and on whom".. It is being finished by hand, off the desk; nothing is sent on it from here. The folder still needs a purchase order, a commercial invoice and a packing list.
  • Not certain: That it left is taken from the ETD held; no word from the forwarder or the carrier says so.

What the customer has been told

BookedNot told yet
Received by the forwarderNo word held; it has left
DepartedNot told yet (this step was reached 16 Dec 2025 06:00 AEDT)
ArrivedNot told yet (this step was reached 17 Dec 2025 12:00 AEDT)
Sold, bought and P&L

Sold and bought, invoiced and billed

The lines

productquantitysellbuy
R2E2 mangoes, Class 1 59 sell AUD 35.50, the unit it is per is not stated
ledger invoice
buy not stated
landed or ex farm is not recorded
R2E2 mangoes, Class 1 85 sell AUD 35.50, the unit it is per is not stated
ledger invoice
buy not stated
landed or ex farm is not recorded
R2E2 mangoes, Class 1 20 sell AUD 35.50, the unit it is per is not stated
ledger invoice
buy not stated
landed or ex farm is not recorded
R2E2 mangoes, Class 1 63 sell AUD 35.50, the unit it is per is not stated
ledger invoice
buy not stated
landed or ex farm is not recorded
R2E2 mangoes, Class 1 29 sell AUD 35.50, the unit it is per is not stated
ledger invoice
buy not stated
landed or ex farm is not recorded

The ledger

documentcounterpartyamountstate
bill
2748635 / 1037922
MURRAY BROS
linked by named on the document
AUD 6,144.00
paid AUD 0.00, outstanding AUD 6,144.00, 267 days past due
instalment 1: 100% AUD 6,144.00 due 15 Jan 2026, 30 days from delivery (delivery taken as departure, 16 Dec 2025), 267 days past due, from 30 days from delivery (James, 24 Sep 2026 23:59)
Unpaid
due 15 Jan 2026, Xero says 13 Jan 2026
no term printed on it
credit note
CN-1038237
SATOYU TRADING PTE LTD
linked by named on the document
AUD 896.00
paid not stated, outstanding AUD 0.00
no instalment is recorded against this document
Paid
due not stated
no term printed on it
invoice
1037922
SATOYU TRADING PTE LTD
linked by named on the document
AUD 9,088.00
paid AUD 8,192.00, outstanding AUD 0.00
no instalment is recorded against this document
Paid
due 27 Dec 2025
no term printed on it

Invoiced AUD 9,088.00, and the ledger carries nothing outstanding against it. Billed to us AUD 6,144.00, of which AUD 6,144.00 is outstanding.

Deposit and release

Release is standard. Our copy of Xero is too old to say what is paid today; payment is chased on its own invoice.

No instalment is recorded on this invoice, so the whole invoice is due before release.

No release has been recorded on this desk for this trade.

Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.

Open invoices for Satoyu Trading, each with its state

Changes in Xero

Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.

Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice

What this trade made

No gross profit is published for this trade. 2 charges are on the actual stack with no figure. A profit over an incomplete cost reads as a fact and is not one, so a ceiling is published instead.

This is no sell: no revenue can be struck: no revenue is held on the record at all.

After the trade: quoted against billed

Not compared. The desk holds no quote stack for this trade (it was quoted before the desk priced quotes, or the stack was never written), so there is no quoted cost to set against the bills. The quote is a document in the trade folder and a quote of record is filed on Drive; its prices are not in the record as cost lines.

This trade is open, with its bills in. Reviewed 9 Oct 2026.

What it cost

From the Xero bill lines the trace tied to the trade (x_cost_lines).

BilledLines
Other chargesAUD 250.00SHIPMENT MANAGEMENT / DOCUMENT FEE SINGAPORE AIR FREIGHT (Phyto Services Pty Ltd bill INV-10179)
ProduceAUD 13,008.00PEACH WHITE green CARTON 10K (MURRAY BROS bill 2746528); PEACH WHITE green sharp CARTON 10K (MURRAY BROS bill 2746528); PEACH WHITE green sharp CARTON 10K (MURRAY BROS bill 2746528); MANGO R2E2 11C R2E2 TRAY 7KG (MURRAY BROS bill 2748635 / 1037922); MANGO R2E2 14C R2E2 TRAY 7KG (MURRAY BROS bill 2748635 / 1037922); MANGO R2E2 9C R2E2 TRAY 7KG (MURRAY BROS bill 2748635 / 1037922) and 2 more
Documents

The documents

The three a trade must be able to show

documentis it in the folder
purchase ordernothing in this folder is named as one
commercial invoicenothing in this folder is named as one
packing listnothing in this folder is named as one

This trade cannot show a purchase order, a commercial invoice and a packing list to anybody who asks for them. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.

Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.

0 files sit in this trade's folder, of which 0 files are typed as a document and 0 files could not be typed from what they print.

Dates

Its calendar

16 Dec 2025 Departure: on the transport document done
17 Dec 2025 Arrival: stated by the party holding the carriage done
27 Dec 2025 Receivable: 1037922 AUD 0.00 done
13 Jan 2026 Payable: 2748635 / 1037922 AUD 6,144.00 269 days past due

A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.

What is waiting

What is waiting, and on whom

6 messages came in on this trade with nothing going out after them. The oldest is email on 26 May 2026 14:05 AEST, 135 days ago: Trade records clean-up, coordinated worklist. The last thing that went out from us on this trade was 25 May 2026 16:24 AEST.

5 things are missing, behind 8 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.

what is missingwhat it stopswho settles it
Two sources disagree costed against billed: Departmental permit and tonnage James McNamara
open 12 days
no by-when set
To be done Attach Murray Bros as supplier and bill 2748635 (AUD 6,144.00) as the grower bill (1037922). Obsidian Advisory
open 15 days
no by-when set
Not held The assistant did not answer a question on this trade: could not answer James McNamara
open 15 days
by 24 Sep 2026
Not held Instalment 1 has no due date: it falls due on the grower delivering to the forwarder or cold store the order names, which has not happened yet. James McNamara
open 14 days
no by-when set
unexplained credits Three credit notes carry no recorded reason: CN-1038237 AUD 896.00 to Satoyu (the trade), CN-1038199 AUD 960.00 to Sky Fresh (the trade), CN1038091 AUD 5,145.60 (the trade, "as per Quenton email 07.07.2026", no such email held). What was each for, and is any of it recoverable from the grower? (1037922, 1037992, 1038091) James McNamara
open 15 days
no by-when set
Freight

The freight

mode and carrierdocumentdatesweights
air
carrier not recorded, SQ266
AWB 61848062442 departed 16 Dec 2025
arrived 17 Dec 2025 stated by Vision International
gross weight not recorded
chargeable weight not recorded

Freight cost not known: no forwarder bill is linked to this trade in our copy of Xero, and none is in its folder. The rate card is a list rate and is a quoting figure, never a cost. Liam Fraser can supply the invoice. Owner: James McNamara.

The dates, carrier, vessel and weights above are as recorded on the shipment; where one is missing, it prints as a gap and the forwarder's own document settles it.

Market

Market

This consignment has landed; the market can no longer change how it arrives.

Commodity outlook. Feeds last read 9 Oct, 09:52 am.

Who is on it

The parties

rolewhowhere that came from
CustomerSATOYU TRADING PTE LTDthe counterparty record
Billed usMURRAY BROSa bill in the ledger
Growernot named on this trade

Addresses and their state

counterpartyaddressstate
MURRAY BROSAdminstration admin@murraybros.com.au proved
MURRAY BROSElliott Carter elliott@murraybros.com.au proved
MURRAY BROSJoel Richardson joel@murraybros.com.au proved
MURRAY BROSRachel Chant rachel@murraybros.com.au proved
MURRAY BROSStephen Aistrope saistrope@murraybros.com.au proved
MURRAY BROSSusan Lewis susan@murraybros.com.au proved
MURRAY BROS +61738758100 unproved
SATOYU TRADING PTE LTDDoreen doreen@satoyu.om unproved
SATOYU TRADING PTE LTDEagle FFM (via DTAY) eagleffm@gmail.com unproved
MURRAY BROS logistics@murraybros.com.au unproved
MURRAY BROS packing@murraybros.com.au unproved
MURRAY BROSRodney rodney@murraybros.com.au unproved
SATOYU TRADING PTE LTD shipping@satoyu.com unproved

Writing to us on this trade: Frespro-International frespro-intl@eagleffm.com; VIF Export bneexport@vision.com.au; Liam Fraser liam.fraser@vision.com.au.

All eleven steps

The eleven stages

A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at PAID IN.

stagestate, and what the evidence saysevidence
QUOTE
needs our word
not reached
no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent.
no evidence
ORDER
needs our word
not reached
not evidenced, and the trade is past it. This is a hole.
no evidence
TRADE OPENED
needs our word
reached
dated 24 Jun 2026, on a document
1 piece of evidence. Each move is a line on the timeline below.
BOOKED
needs counterparty word
not reached
not evidenced, and the trade is past it. This is a hole.
no evidence
DEPARTED
needs document
reached
dated 16 Dec 2025, on a document

disputed, two readings, both shown, neither chosen.
DEPARTED: AWB 618-48062442, SQ266, Brisbane to Singapore: departed 16 Dec 2025 19:12, arrived 17 Dec 2025 03:04 Sydney time (C00199654, Vision shipment list, QC last 12 months, sent by Liam Fraser (Vision) 24 Sep 2026, Gmail 1a0d26845a9e2cf9; REPORTS/vision/Vision_shipments_last_12_months_2026-09-24.xlsx). Recorded as a transport document because it is the forwarder's own record of its waybills and their actual departure and arrival (James, 24 Sep 2026 19:27: the forwarder's shipment list is the source for what shipped). (gmail email:1a0d26845a9e2cf9 attachment row C00199654)
BOOKED: nothing on this trade evidences it (the record)
Owner James McNamara, raised 9 Oct 2026 13:50 AEDT. While this stands, the acts that depend on this stage are held.

1 piece of evidence. Each move is a line on the timeline below.
ARRIVED
needs counterparty word
reached
dated 17 Dec 2025, on a document
1 piece of evidence. Each move is a line on the timeline below.
DELIVERED
needs our word
not reached
the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored.
no evidence
INVOICED
needs document
part
dated 13 Dec 2025, on a document. This stage needs BOTH the commercial invoice as a document on the trade AND a matching sales invoice in the ledger. The invoice document on the trade is the half that is missing. Owner: Obsidian Advisory.
1 piece of evidence. Each move is a line on the timeline below.
PAID IN
needs document
reached
dated not stated, with no grade recorded
no evidence
PAID OUT
needs document
not reached
nothing on this trade evidences it yet.
no evidence
RECONCILED
needs document
not reached
the cost stack has not been built yet, so there is nothing to strike a result against
no evidence

This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.

What disagrees with the old record

Nothing the old record says about this trade disagrees with the evidence this record holds.

Messages

What has happened, in one order

Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.

Showing mail only. Show everything.

24 Jun 2026 18:11 AEST

what was said susan@murraybros.com.au · in · email

Fw: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

See attached. Regards, Susan Lewis Murray Bros

1037922 PURCHASE ORDER - MURRAY BROS.pdf not captured

24 Jun 2026 15:01 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

Fw: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

Hi Susan, Thank you for your email. We have sent the remittance for Invoice No. 2742764 for $500.00. Could you also please provide the PO number for Invoice No. 2748635, which is attached to this email? Please let me know if you have any questions. Thanks,

MB-Tax-Invoice-2748635.pdf not captured

22 Jun 2026 09:48 AEST

what was said susan@murraybros.com.au · in · email

Fw: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

Hi Quenton, I have discussed this matter with Elliott. Firstly, submitting a claim four months after the sale is not acceptable. We have both photographic evidence and confirmation from your team that the fruit in question was received "hard as an apple" upon arrival. It is disappointing that it has

MB-Tax-Invoice-2742764.pdf not captured, MB-Tax-Invoice-2748635.pdf not captured

19 Jun 2026 11:55 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

Fw: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

Hi Murray Bros, Hope you are well. May we request a claim for these White Flat Peaches for the whole quantity and amount of this Purchase Order. 288 Qty @ 20.00 amounting to $5,760.00 AUD. Please see the attached files for documentation. Thanks

1038054 Purchase Order - MURRAY BROS.pdf not captured, WhatsApp Image Fri 19 Jun at 9.01.36 AM (1).jpeg not captured, WhatsApp Image Fri 19 Jun at 9.01.36 AM.jpeg not captured

26 May 2026 15:32 AEST

what was said pauline@obsidianadvisory.com.au · in · email

Trade records clean-up, coordinated worklist

Pauline (Obsidian): "All good also on 1 and 2" (uninvoiced sales and Frutulip allocation); nothing said on item 6 claims.

image002.png not captured, image003.png not captured, image004.jpg not captured, image005.png not captured, image006.png not captured

26 May 2026 14:05 AEST

what was said amy@phytosanitaryservices.com.au · in · email

Trade records clean-up, coordinated worklist

PSS (Amy): invoice values added to log; PSS removed from claims process so no notes on item 6 (claims list incl. 1038135).

image001.png not captured

25 May 2026 16:24 AEST

what was said quenton@carterandassoc.com.au · out · email

Trade records clean-up, coordinated worklist

Quenton to James: "very concise, good catch up" (quotes worklist incl. 1038135).

25 May 2026 16:05 AEST

what was said james@carterandassoc.com.au · out · email

Trade records clean-up, coordinated worklist

James worklist item 6: 49 trades, including 1038135, carry a customer credit note in the accounts (about $103,296 total) but no claim recorded in the Trade Log; asks PSS to log claims and Obsidian to reconcile the Claims Log to Xero.

Show all 50 lines — 42 older lines not printed.

6 lines carry no time at all and sit at the end.

Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 13:48 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 14:27 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 14:27 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 14:27 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 14:26 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 13:50 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 13:48 AEDT; trade states at 9 Oct 2026 14:14 AEDT; WhatsApp messages at 9 Oct 2026 14:26 AEDT; WhatsApp pictures at 9 Oct 2026 14:07 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.

Actions on this trade

The acts

James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.

At ARRIVED

What is owed while a trade sits here: the customer advised, and the named consignee advised where he is not the customer. Late here means: the stated arrival date has passed with no notice from anyone.

Documents

documentproducedit prints
commercial invoice not stated no total on it recorded with no file on this machine
credit note not stated no total on it recorded with no file on this machine
packing list not stated no total on it recorded with no file on this machine
purchase order not stated no total on it recorded with no file on this machine
statement not stated no total on it recorded with no file on this machine
transport document not stated no total on it recorded with no file on this machine

Received by email

filefromarrivedwhere it is
Email Copy - 618-48062442.PDFVIF Export17 Dec 2025 09:24 AEDT in trade 1037922's 05_Freight
Original 3 - (for Shipper) - 618-48062442.pdfLiam Fraser16 Dec 2025 11:10 AEDT in trade 1037922's 05_Freight

Send

Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.

What takes it forward

DELIVERED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.

Move it on

It is at ARRIVED. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.

Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.

At any stage