Frutulip General Trading, invoiced 2 Jan 2026, AUD 49,538.50 (1037932)
10 PAID OUTWhere it stands
- Where the goods are: booked with the carrier, not yet departed (the shipment record)
- What the customer has been told: nothing yet; not yet told the freight was booked
- Receivable: nothing; the invoice is paid
- What happens next: It is being finished by hand, off the desk; nothing is sent on it from here. The folder still needs a purchase order, a commercial invoice and a packing list.
What the customer has been told
| Booked | Not told yet |
| Received by the forwarder | Not reached yet |
| Departed | Not reached yet |
| Arrived | Not reached yet |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
This trade carries no line at all, so there is nothing to price. Owner: Quenton.
The ledger
| document | counterparty | amount | state |
|---|---|---|---|
| bill 1505574 |
ROMEO'S MARKETING (QLD)PTY LTD linked by purchase order match |
AUD 17,856.00 paid AUD 17,856.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 11 Jan 2026 no term printed on it |
| credit note CN-1038164 |
FRUTULIP GENERAL TRADING LLC (TRN 104145581500003) linked by named on the document |
AUD 4,890.00 paid not stated, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due not stated no term printed on it |
| invoice 1037932 |
FRUTULIP GENERAL TRADING LLC (TRN 104145581500003) linked by named on the document |
AUD 15,682.50 paid AUD 15,682.50, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 28 Feb 2026 no term printed on it |
| invoice 1037932-A |
FRUTULIP GENERAL TRADING LLC (TRN 104145581500003) linked by named on the document |
AUD 33,856.00 paid AUD 28,966.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 28 Feb 2026 no term printed on it |
Invoiced AUD 49,538.50, and the ledger carries nothing outstanding against it. Billed to us AUD 17,856.00, and the ledger carries nothing outstanding against it.
Deposit and release
Release is standard. Our copy of Xero is too old to say what is paid today; payment is chased on its own invoice.
No instalment is recorded on this invoice, so the whole invoice is due before release.
No release has been recorded on this desk for this trade.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Open invoices for Frutulip General Trading, each with its state
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
| Trade P&L | total |
|---|---|
| Revenue | AUD 44,648.50 |
| Cost of goods so far | AUD 17,856.00 |
| Gross profit | Incomplete: freight bill not in |
| Gross margin (% of revenue) | Incomplete: freight bill not in |
| Markup (% on cost) | Incomplete: freight bill not in |
After the trade: quoted against billed
Not compared. The bills the desk has linked to this trade are not enough to compare: only the Xero lines the trace tied to it are held, and there is no quote stack to set them against.
This trade is closed. Reviewed 9 Oct 2026.
What it cost
From the Xero bill lines the trace tied to the trade (x_cost_lines).
| Billed | Lines | |
|---|---|---|
| Other charges | AUD 250.00 | SHIPMENT MANAGEMENT / DOCUMENT FEE DUBAI AIR FREIGHT (Phyto Services Pty Ltd bill INV-10202) |
| Produce | AUD 27,456.00 | MANGO R2E2 TRAY (ROMEO'S MARKETING (QLD)PTY LTD bill 1505574); MANGO R2E2 TRAY (ROMEO'S MARKETING (QLD)PTY LTD bill 1505811); MANGO R2E2 TRAY (ROMEO'S MARKETING (QLD)PTY LTD bill 1506158) |
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | nothing in this folder is named as one |
| commercial invoice | nothing in this folder is named as one |
| packing list | nothing in this folder is named as one |
This trade cannot show a purchase order, a commercial invoice and a packing list to anybody who asks for them. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
0 files sit in this trade's folder, of which 0 files are typed as a document and 0 files could not be typed from what they print.
Dates
Its calendar
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
Nothing is open on this trade.
Freight
The freight
| mode and carrier | document | dates | weights |
|---|---|---|---|
| air carrier not recorded, vessel or flight not recorded |
transport document 157-08563855 | departed not stated arrived not stated |
gross weight not recorded chargeable weight not recorded |
Freight cost not known: no forwarder bill is linked to this trade in our copy of Xero, and none is in its folder. The rate card is a list rate and is a quoting figure, never a cost. Liam Fraser can supply the invoice. Owner: James McNamara.
No departure or arrival date, carrier, vessel or weight is recorded on this shipment yet: each is read off the forwarder's own document, and prints as a gap until then.
Market
Market
- Australia's fruit and nut exports to the UAE: AUD 15.3m in 2026-06 to 2026-08, +30% on the same three months a year earlier. More Australian fruit chasing the same buyers (ABS International Trade in Goods, merchandise exports (SITC, country), read 7 Oct)
- Brent: UNVERIFIED, so no price direction is drawn. the second source differs by 20.3%, more than 15%. Futures USD 104.26 (Thu 8 Oct); US EIA Brent SPOT price (Europe) via FRED USD 125.44 (Tue 6 Oct) (Brent front-month futures (BZ=F), ICE via Yahoo Finance chart endpoint, read 8 Oct)
- the UAE: Ramadan 8 Feb to 9 Mar (approximate; moon sighting): a month of evening fruit demand across the Gulf and Malaysia, with shortened working hours at ports and customs. Sea freight to land before it should leave by c. 18 Jan; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- the UAE: Eid al-Fitr (Hari Raya Puasa) 9 Mar to 12 Mar (approximate; moon sighting): public holidays of several days in the Gulf, Malaysia and Singapore; customs closed; a demand peak just before. Sea freight to land before it should leave by c. 16 Feb; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- Import duty into the UAE: not held. The trade carries no product line the tariff register can match, so no rate is read for it. (the desk, read 9 Oct)
Commodity outlook. Feeds last read 9 Oct, 09:52 am.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | FRUTULIP GENERAL TRADING LLC | the counterparty record |
| Billed us | ROMEO'S MARKETING (QLD)PTY LTD | a bill in the ledger |
| Grower | not named on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| FRUTULIP GENERAL TRADING LLC | Jayabalan S accounts@frutulip.com | proved |
| FRUTULIP GENERAL TRADING LLC | Mohammed Afil ap@frutulip.com | proved |
| FRUTULIP GENERAL TRADING LLC | Mohamed Basil import@frutulip.com | proved |
| FRUTULIP GENERAL TRADING LLC | KARTIK | FRUTULIP | DXB kartik@frutulip.com | proved |
| FRUTULIP GENERAL TRADING LLC | MUHAMMED MINHAJ | FRUTULIP | DXB minhaj@frutulip.com | proved |
| FRUTULIP GENERAL TRADING LLC | mohamed@frutulip.com | proved |
| FRUTULIP GENERAL TRADING LLC | qc@frutulip.com | proved |
| FRUTULIP GENERAL TRADING LLC | +97143332257 | unproved |
| FRUTULIP GENERAL TRADING LLC | Mohamed Basil +971529631007 | unproved |
| FRUTULIP GENERAL TRADING LLC | Muhammed Minhaj +971562199018 | unproved |
| FRUTULIP GENERAL TRADING LLC | accounts@frutulip.com, import@frutulip.com, qc@frutulip.com | unproved |
| ROMEO'S MARKETING (QLD)PTY LTD | admin@rmqld.com.au | unproved |
| ROMEO'S MARKETING (QLD)PTY LTD | Alex Young alex@rmqld.com.au | unproved |
| FRUTULIP GENERAL TRADING LLC | ar@frutulip.com | unproved |
| ROMEO'S MARKETING (QLD)PTY LTD | Debbie debbie@rmqld.com.au | unproved |
| FRUTULIP GENERAL TRADING LLC | Habil habil@frutulip.com | unproved |
| FRUTULIP GENERAL TRADING LLC | import@frutulip.com, qc@frutulip.com, accounts@frutulip.com | unproved |
| FRUTULIP GENERAL TRADING LLC | info@frutulip.com | unproved |
| ROMEO'S MARKETING (QLD)PTY LTD | John john@rmqld.com.au | unproved |
| FRUTULIP GENERAL TRADING LLC | mansi@frutulip.com | unproved |
| ROMEO'S MARKETING (QLD)PTY LTD | Phil Lange phillange@rmqld.com.au | unproved |
Writing to us on this trade: ACCOUNTS | FRUTULIP | DXB accounts@frutulip.com; Carter & Associates Finance carterandassoc@obsidianadvisory.com.au; QC | FRUTULIP | DXB qc@frutulip.com; Nensy Nirmal nensy@obsidianadvisory.com.au; Phytosanitary Exports exports@phytosanitaryservices.com.au; Amy Gordon amy@phytosanitaryservices.com.au; AP | FRUTULIP | DXB ap@frutulip.com; VIF Export bneexport@vision.com.au; Liam Fraser liam.fraser@vision.com.au; Angela Lim angela.lim@ctfreight.com; Dannielle White dannielle@phytosanitaryservices.com.au.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at PAID OUT.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached nothing on this trade evidences it yet. |
no evidence |
| TRADE OPENED needs our word |
not reached nothing on this trade evidences it yet. |
no evidence |
| BOOKED needs counterparty word |
not reached nothing on this trade evidences it yet. |
no evidence |
| DEPARTED needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| ARRIVED needs counterparty word |
not reached nothing on this trade evidences it yet. |
no evidence |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| PAID IN needs document |
reached dated 29 Apr 2026, with no grade recorded disputed, two readings, both shown, neither chosen.
|
no evidence |
| PAID OUT needs document |
reached dated 3 Feb 2026, with no grade recorded |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything the record holds on this trade โ what was said, what was produced, what moved, what was paid, what was pressed and what was asked โ on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
a press James McNamara
strike the reconciliation
and 155 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
strike the reconciliation
- raised costed against billed: Departmental permit and tonnage, for James McNamara
- raised costed against billed: International Freight, for James McNamara
- raised costed against billed: produce, for James McNamara
- raised invoiced against paid: Invoice 1037932-A, for James McNamara
and 194 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a payment FRUTULIP GENERAL TRADING LLC (TRN 104145581500003)
received AUD 15,682.50 · 1037932
against the invoice and not a named instalment.
a payment FRUTULIP GENERAL TRADING LLC (TRN 104145581500003)
received AUD 28,966.00 · 1037932-A
against the invoice and not a named instalment.
what was said Quenton Carter · out · email
Fwd: FRUTULIP - PAYMENT INTIMATION
---------- Forwarded message --------- From: Quenton Carter <quenton@carterandassoc.com.au> Date: Tue, 28 Apr 2026 at 18:46 Subject: Re: FRUTULIP - PAYMENT INTIMATION To: ACCOUNTS | FRUTULIP | DXB <accounts@frutulip.com> Cc: carterandassoc@obsidianadvisory.com.au < carterandassoc@obsidianadvisory.com.au>, james@carterandassoc.com.au < james@carterandassoc.com.au>, QC | FRUTULIP | DXB <qc@frutulip. [only the opening of this message is held]
what was said Quenton Carter · out · email · 2 of our mailboxes hold it
Re: FRUTULIP - PAYMENT INTIMATION
Many Thanks Have you also action the request for the Charter Flight?
image001.png not captured, image002.png not captured
what was said ACCOUNTS | FRUTULIP | DXB · in · email · 2 of our mailboxes hold it
FRUTULIP - PAYMENT INTIMATION
Dear Supplier, I trust this email finds you well. We are pleased to confirm that we have successfully processed the payment for the following invoices. Supplier Ref. No. Date Total Payment 1037932 03.01.26 15,682.50 1037942 05.01.26 15,682.50 1037932-A 06.01.26 33,856.00 1037933 07.01.26 16,344.90 1037934 08.01.26 16,325.40 7950669765 10.01.26 -315.9 1037951 10.01.26 41,820.00 1037935 10.01.26 16,
image001.png not captured, image002.png not captured, TT QC FRESH.jpeg not captured
what was said Carter & Associates Finance · in · email · 3 of our mailboxes hold it
RE: Pending Claims - January - March 2026
Hi Frutulip, Hope you are well. Please see attached CNs. AWB Number Claim Value ($) Survey Charges ($) Total Value ($) Xero CN/Claim - Issued Variance of CN Xero Invoice 15744169672 4,890.00 - 4,890.00 4,890.00 0.00 1037932-A 15748578386 3,804.38 243.18 3802.20 3,802.20 0.00 1038036-A 15769950451 5,329.50 243.18 5572.68 5,572.68 0.00 1038041 17625660622 551.25 - 551.25 551.25 0.00 1038077 17625660
image002.png not captured, image003.png not captured, image004.jpg not captured, image005.png not captured, image006.png not captured, Credit Note CN-1038217 1038081 AWB 17625660600.pdf not captured, Credit Note CN-1038192 1038077 AWB 17625660622.pdf not captured, Credit Note CN-1038187 1038036-A AWB 15748578386.pdf not captured, Credit Note CN-1038218 1038036-A AWB 15748578386.pdf not captured, Credit Note CN-1038164 1037932-A AWB 15744169672.pdf not captured, Credit Note CN-1038220 1038041 AWB 1576950451.pdf not captured, Credit Note CN-1038186 1038041 AWB 1576950451.pdf not captured
what was said Carter & Associates Finance · in · email · 2 of our mailboxes hold it
RE: Pending Claims - January - March 2026
Hi James, Hope you are well. Sure, will reply to the email thread. All good with the commercial invoice of AWB 1576990451, I asked PSS on this one. This is noted, moving forward. Thank you! Pauline Casilla Accountant
image001.png not captured, image002.png not captured, image003.jpg not captured, image004.png not captured, image005.png not captured
what was said QC | FRUTULIP | DXB · in · email · 3 of our mailboxes hold it
RE: Pending Claims - January - March 2026
Dear Carter and Associates Team, Gentle reminder regarding the below pending claims. Please note that are team is awaiting the credit notes to process the payments for the corresponding invoices.
image001.png not captured
what was said James McNamara · out · email · 2 of our mailboxes hold it
Re: Pending Claims - January - March 2026
Hi Pauline, Could you please respond to the original chain on this to communicate with them what you have already closed out from Xero? Please provide further information on what you need with AWB 1576990451? Also, can you please note that in all claim emails received, we request that your reply to the customer requesting that they cite our invoice ("job") number so that reconciliation and executi
image001.png not captured, image002.png not captured, image003.jpg not captured, image004.png not captured, image005.png not captured
what was said Carter & Associates Finance · in · email · 2 of our mailboxes hold it
RE: Pending Claims - January - March 2026
Hi Q, I have processed the CN for AWB 17625660600 (INV1038081) and the survey charges for AWB 15748578386 (INV1038036-A). However, we havenโt received the commercial invoice for AWB 15769950451. Once received, we will issue the CN. Thank you. Pauline Casilla Accountant
image001.png not captured, image002.png not captured, image003.jpg not captured, image004.png not captured, image005.png not captured, Credit Note CN-1038217.pdf not captured, Credit Note CN-1038218.pdf not captured
what was said Quenton Carter · out · email
Fwd: Pending Claims - January - March 2026
please process these 2 claims ---------- Forwarded message --------- From: Carter & Associates Finance <carterandassoc@obsidianadvisory.com.au> Date: Mon, 30 Mar 2026 at 10:12 am Subject: RE: Pending Claims - January - March 2026 To: Carter & Associates <quenton@carterandassoc.com.au>, James McNamara < james@carterandassoc.com.au> Cc: Lovely Joaquin <lovely@obsidianadvisory.com.au> Hi Q and James, [only the opening of this message is held]
what was said Carter & Associates Finance · in · email · 2 of our mailboxes hold it
RE: Pending Claims - January - March 2026
Hi Q and James, Please see email from Frutulip. For your approval to issue CN on AWB No. 17625660600. Re: AWB 15769950451 - we still don't have invoice on this one. AWB Number Claim Value ($) Survey Charges ($) Total Value ($) Xero CN/Claim Variance of CN Xero Invoice 15744169672 4,890.00 - 4,890.00 4,890.00 - 1037932-A 15748578386 3,804.38 243.18 4,047.56 3,802.20 245.36 1038036-A 15769950451 5,3
image002.png not captured, image003.png not captured, image004.jpg not captured, image005.png not captured, image006.png not captured
what was said QC | FRUTULIP | DXB · in · email · 3 of our mailboxes hold it
Pending Claims - January - March 2026
Dear Quenton, Greetings of the Day. This is a gentle reminder regarding the pending credit notes requested, with some pending since January 6th 2026: AWB Number Claim Value ($) Survey Charges ($) Total Value ($) 15744169672 4890 0 4890 15748578386 3804.38 243.18 4047.56 15769950451 5329.50 243.18 5572.68 17625660622 551.25 0 551.25 17625660600 2259 0 2259 These claims have been pending since Janua
image001.png not captured, INVOICE NO. 2219.pdf not captured, INVOICE NO. 2224.pdf not captured
what was said Quenton Carter · out · email
RE: Pending Claims - January 2026
How did we go with closing these out today?
image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.jpg not captured, image007.png not captured, image008.png not captured
what was said Carter & Associates Finance · in · email
RE: Pending Claims - January 2026
Hi Team, Those credit note was issued and sent to Frutulip. Thank you Lovely Joy Joaquin Accountant
image002.png not captured, image003.png not captured, image004.jpg not captured, image005.png not captured, image006.png not captured, image007.png not captured
what was said Nensy Nirmal · in · email
Re: Pending Claims - January 2026
Thanks James for clarifying. @Carter & Associates Finance<mailto:carterandassoc@obsidianadvisory.com.au> please update the process document and share it with Phyto as well. Kindly issue the CN and loop phyto to ensure that they are aware of this. Should you have any questions, do not hesitate to reach out. Thank you &
image001.png not captured, Outlook-ugukz3o0.png not captured, Outlook-u2pkgahs.png not captured, Outlook-sbrq1yoh.png not captured, Outlook-g3srjukj.png not captured, Outlook-5c452oau.png not captured, Outlook-fvkuu2oa.png not captured, Outlook-5abishwy.png not captured, Outlook-j53sh0cf.png not captured, Outlook-nqfq2zkc not captured, Outlook-qexdwkfi not captured
what was said James McNamara · out · email
Re: Pending Claims - January 2026
Hi Nensy, Per the below, all claims are approved. The credit notes can be issued directly from Xero as they have in the past. I am trying to simplify the process, and Phyto can be copied but nothing is required of them. Thanks, James McNamara General Manager | james@carterandassoc.com.au<mailto:james@carterandassoc.com.au> ________________
image001.png not captured, Outlook-ugukz3o0.png not captured, Outlook-u2pkgahs.png not captured, Outlook-sbrq1yoh.png not captured, Outlook-nqfq2zkc not captured, Outlook-g3srjukj.png not captured, Outlook-5c452oau.png not captured
what was said Nensy Nirmal · in · email
Re: Pending Claims - January 2026
Thanks James. Upon my Checking with Lovely, Phyto is still waiting your approval on the credit note. Once approval is provided, Phyto will issue the Credit Note directly via email to the customer, and at that time we will promptly record it in Xero. Should you have any questions, do not hesitate to reach out. Thank you &
image001.png not captured, Outlook-ugukz3o0.png not captured, Outlook-u2pkgahs.png not captured, Outlook-sbrq1yoh.png not captured, Outlook-nqfq2zkc not captured, Outlook-g3srjukj.png not captured
what was said Quenton Carter · out · email
RE: Pending Claims - January 2026
Thank you Kind regards, Quenton Carter | quenton@carterandassoc.com.au<mailto:quenton@carterandassoc.com.au> | <https://www.carterandassoc.com.au/>
image001.png not captured, image002.jpg not captured, image003.jpg not captured, image004.png not captured
what was said Phytosanitary Exports · in · email
RE: Pending Claims - January 2026
15744169672 1037932-A / QC2500? 07950702492 1037935 17620445876 1037959 07950714694 1037974 from stock 1037970 Ive linked the below AWB no. to their job numbers above ๐
image002.jpg not captured, image003.jpg not captured, image004.png not captured
what was said James McNamara · out · email
Fw: Pending Claims - January 2026
Hi Nensy, Lovely has been unresponsive on this and a number of other important matters. Please work with her to close these out today so that the customer's significant trade debt can be closed - all claims are approved. We simply need credit notes issued and the trade log spreadsheet updated, this is an Obsidian task as it needs to be run through Xero. Apart from approvals from Quenton or me, no
image001.png not captured, Outlook-ugukz3o0.png not captured
what was said QC | FRUTULIP | DXB · in · email
RE: Pending Claims - January 2026
Dear Quenton, This is a gentle reminder regarding the below claims, which have been pending since January 2026. All requested supporting evidence has already been submitted by us however, the corresponding credit notes are still awaiting your issuance. AWB Number Claim Value ($) 15744169672 4890 07950702492 1864.20 17620445876 1116 07950714694 1951.30 We kindly request your assistance in issuing t
image001.png not captured
what was said Amy Gordon · in · email
FW: SENT - 1037932-A
Hi Q, This one belongs to one of the jobs that C&A did without us. Please complete the credit request form and sent back to me with the relevant info. We don't have a lot of details on this airfreight. Please try to keep all details together on one email per credit to avoid confusion. [only the opening of this message is held]
what was said Quenton Carter · out · email
RE: Pending Claims - January 2026
Thank you, Phoebe and Amy,
image001.png not captured, image002.png not captured, image003.png not captured
what was said Quenton Carter · out · email
FW: Pending Claims - January 2026
Hi Phoebe, See below I would like to progress CN today for the obvious commercial reasons of the payment cycle. Would you be able to allocate the job numbers so that I will be able to look into each job package. Many thanks
image001.png not captured, image002.png not captured
what was said QC | FRUTULIP | DXB · in · email
RE: Pending Claims - January 2026
Dear Quenton, Good Day... We kindly request for an update regarding the below pending claims for the month of January 2026. Kindly request for your team to issue the below claims to ensure our team process and close the pending invoices.
image001.png not captured
a payment ROMEO'S MARKETING (QLD)PTY LTD
paid out AUD 17,856.00 · 1505574
what was said QC | FRUTULIP | DXB · in · email
Pending Claims - January 2026
Dear Valued Supplier, We would like to bring to your attention the following pending claims, which have been finalized from our end within the agreed time frame but are still awaiting the issuance of the corresponding credit notes from your side. AWB Number Claim Value ($) 67950669710 2317.50 15744169672 4890 07950702492 1864.20 17620445876 1116 07950714694 1951.30 We kindly request that you issue
image001.png not captured
what was said Exports · out · email
1037932 - RFP 10700124
Hi Team, Can you please forward a copy of the COMP RFP #10700124 or a copy showing the PIH number ๐
image001.png not captured
what was said Quenton Carter · out · email · 2 of our mailboxes hold it
RE: Final Claim- Mango R2E2 (Australia) Supplied by QC FRESH - AWB No: 15744169672 - 07/01/2026
Good Day, these are late season mangoes; I supplied this brand at the time to the market in Dubai with out claim. The grower does not accept claims In fact, I recommended to move to Honey Gold. Your office chose to stay with R2. Your team is highly experienced from working in the Industry within the Dubai Marketplace. I cannot accept claim. This fruit is setting in Australia hand over fist into th
image002.png not captured, image003.png not captured
what was said James McNamara · out · email
Fw: Final Claim- Mango R2E2 (Australia) Supplied by QC FRESH - AWB No: 15744169672 - 07/01/2026
Do you want to negotiate on this? It's a negative margin trade at the current rate. Begs the question of whether you continue to try to make it work with Fruittulip. James McNamara General Manager | james@carterandassoc.com.au<mailto:james@carterandassoc.com.au> ________________________________ From: Exports <exports@carterandassoc.com.au>
image001.png not captured, image002.png not captured, Outlook-wvp204ri.png not captured
what was said Exports · out · email
FW: Final Claim- Mango R2E2 (Australia) Supplied by QC FRESH - AWB No: 15744169672 - 07/01/2026
Hi Quenton and James, Please advise if we are ok to proceed with issuing credit for the below - 1037932-A / QC2500?
image001.png not captured, image002.png not captured
what was said Exports · out · email
FW: Final Claim- Mango R2E2 (Australia) Supplied by QC FRESH - AWB No: 15744169672 - 07/01/2026
Hi Quenton and James, Please advise if we are ok to proceed with issuing credit for the below - 1037932-A / QC2500?
image001.png not captured, image002.png not captured
what was said QC | FRUTULIP | DXB · in · email · 2 of our mailboxes hold it
RE: Final Claim- Mango R2E2 (Australia) Supplied by QC FRESH - AWB No: 15744169672 - 07/01/2026
Dear Valued Supplier, Please fine below spoilage quantity for the subject shipment after sorting for your reference: Produce Spoilage Quantity (Box) Unit Price ($) Total Value ($) Mango R2E2- 8ct 7 58 406 Mango R2E2- 9ct 76 59 4,484 Kindly share credit note for the total amount of $ 4,890 at your earliest convenience.
image001.png not captured
what was said Exports · out · email
RE: 1037974: 12 BINS SWM - FRUTULIP - SYD TO DUBAI
Hi Angela, On the CIV, PL and COO is the below address we have provided each time (previous AWBโs below). It appears we havenโt noticed the Phyto has been showing differently.. Is it too late to change the address on the Phyto for this to the above?
image001.png not captured, image002.png not captured, image003.jpg not captured, image004.png not captured, image005.png not captured, image006.png not captured
what was said Exports · out · email · 2 of our mailboxes hold it
RE: Requesting for revised invoice
Hi Team, Apologies for the oversight Please find attached updated invoice and packing list
image003.png not captured, image004.png not captured, image005.png not captured, 1037932-A Commercial Invoice.pdf not captured, 1037932-A Packing List.pdf not captured
what was said Exports · out · email
RE: Requesting for revised invoice
Hi Team, Apologies for the oversight Please find attached updated invoice and packing list
image003.png not captured, image004.png not captured, image005.png not captured, 1037932-A Commercial Invoice.pdf not captured, 1037932-A Packing List.pdf not captured
what was said AP | FRUTULIP | DXB · in · email · 3 of our mailboxes hold it
Requesting for revised invoice
Hi, Good Day Kindly issue a revised invoice as the date mentioned is the invoice no โ 1037932-A (AWB ) is incorrect. Please do the need full at your earliest convenience. Thanks &
image001.png not captured, image002.png not captured, QC Fresh INV AWB -15744169672.pdf not captured
what was said VIF Export · in · email
RE: FRUTULIP - Dubai - 576 x R2E2 MANGOES - 1037932-A - ETD for Dubai: 05/01/26
Hi Amy Please see attached. Adam Downing Export Operations Vision International Logistics [mobilePhone] | [emailAddress] adam.downing@vision.com.au<mailto:adam.downing@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Australia [Australian Trusted
image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image011.png not captured, image012.png not captured, QC1037932-A DXB RFP 10700879.pdf
what was said Exports · out · email
RE: FRUTULIP - Dubai - 576 x R2E2 MANGOES - 1037932-A - ETD for Dubai: 05/01/26
Hi Team, Please forward a copy of the COMP RFP for this.
image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured
what was said Exports · out · email
RE: FRUTULIP - Dubai - 576 x R2E2 MANGOES - 1037932-A - ETD for Dubai: 05/01/26
Thanks Adam Greatly appreciated
image009.png not captured, image011.png not captured, image012.png not captured, image013.png not captured, image014.png not captured, image015.png not captured, image016.png not captured, image017.png not captured, image018.png not captured, image019.png not captured
what was said Exports · out · email
RE: 1037932-A - FRUTULIP - QR899/05 - QR1006/06 - ETA DUBAI: 06/01/26 10:25 am - AWB: 157-4416 9672
Hi Team, Please find attached completed documents for 1037932-A [only the opening of this message is held]
what was said Exports · out · email
RE: 1037932-A - FRUTULIP - QR899/05 - QR1006/06 - ETA DUBAI: 06/01/26 10:25 am - AWB: 157-4416 9672
Hi Team, Please find attached completed documents for 1037932-A
image001.png not captured, 1037932-A PHYTO.pdf not captured, 1037932-A INVOICE & PACKING LIST & COO CERT.pdf not captured, Email Copy - 157-44169672.PDF not captured
what was said VIF Export · in · email
RE: FRUTULIP - Dubai - 576 x R2E2 MANGOES - 1037932-A - ETD for Dubai: 05/01/26
Hi All Please see attached amended AWB. Adam Downing Export Operations Vision International Logistics [mobilePhone] | [emailAddress] adam.downing@vision.com.au<mailto:adam.downing@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Australia [Austra
image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, Email Copy - 157-44169672.PDF
what was said Exports · out · email
1037932-A - FRUTULIP - QR899/05 - QR1006/06 - ETA DUBAI: 06/01/26 10:25 am - AWB: 157-4416 9672
Hi Team, Please find attached Invoice, Packing List, COO and Phyto for tonight air freight. AWB to follow as soon as we get it. Please don't hesitate to contact us if you have any questions. Thanks in advance. [only the opening of this message is held]
what was said Exports · out · email
1037932-A - FRUTULIP - QR899/05 - QR1006/06 - ETA DUBAI: 06/01/26 10:25 am - AWB: 157-4416 9672
Hi Team, Please find attached Invoice, Packing List, COO and Phyto for tonight air freight. AWB to follow as soon as we get it. Please don't hesitate to contact us if you have any questions. Thanks in advance.
image001.png not captured, 1037932-A INVOICE & PACKING LIST & COO CERT.pdf not captured, 1037932-A PHYTO.pdf not captured
what was said VIF Export · in · email
RE: FRUTULIP - Dubai - 576 x R2E2 MANGOES - 1037932-A - ETD for Dubai: 05/01/26
Hi All Please see attached AWB, stamped docs and Phyto. Adam Downing Export Operations Vision International Logistics [mobilePhone] | [emailAddress] adam.downing@vision.com.au<mailto:adam.downing@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, A
image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image010.png not captured, image011.png not captured, image012.png not captured, image013.png not captured, image014.png not captured, Email Copy - 157-44169672.PDF, 0476_001.pdf, 0477_001.pdf
what was said Quenton Carter · out · email
RE: FRUTULIP - Dubai - 576 x R2E2 MANGOES - 1037932-A - ETD for Dubai: 05/01/26
I have the stamp here with me.
image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured
what was said Exports · out · email
RE: FRUTULIP - Dubai - 576 x R2E2 MANGOES - 1037932-A - ETD for Dubai: 05/01/26
Dear Liam and team, Is any update for stamped docs, AWB and Phyto. Thanks in advance.
image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured
what was said Exports · out · email
RE: FRUTULIP - Dubai - 576 x R2E2 MANGOES - 1037932-A - ETD for Dubai: 05/01/26
Hi Liam, Thank you for the COO. Please send through the stamped docs, AWB and Phyto.
image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured
what was said Liam Fraser · in · email
Re: FRUTULIP - Dubai - 576 x R2E2 MANGOES - 1037932-A - ETD for Dubai: 05/01/26
Hey team, COO attached ๐ Liam Fraser Sales Manager Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Australia [Australian Trusted Trader - South Australia Roadshow] [
image009.png not captured, image010.png not captured, image011.png not captured, image012.png not captured, image013.png not captured, image014.png not captured, image015.png not captured, image016.png not captured, image017.png not captured, Outlook-4qhtlwrx.png not captured, Outlook-mobilePhon.png not captured, Outlook-emailAddre.png not captured, Outlook-website.png not captured, Outlook-address.png not captured, Outlook-Australian.png not captured, Outlook-Accreditat.png not captured, Outlook-General Ne.png not captured, NON.WH2XOSYQ8.pdf
what was said Exports · out · email
RE: FRUTULIP - Dubai - 576 x R2E2 MANGOES - 1037932-A - ETD for Dubai: 05/01/26
Hey Adam, You guys do the COO ๐
image009.png not captured, image010.png not captured, image011.png not captured, image012.png not captured, image013.png not captured, image014.png not captured, image015.png not captured, image016.png not captured, image017.png not captured
what was said VIF Export · in · email
RE: FRUTULIP - Dubai - 576 x R2E2 MANGOES - 1037932-A - ETD for Dubai: 05/01/26
Thanks Clark Please see through the COO when ready. Adam Downing Export Operations Vision International Logistics [mobilePhone] | [emailAddress] adam.downing@vision.com.au<mailto:adam.downing@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Austr
image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured
what was said Liam Fraser · in · email
Automatic reply: FRUTULIP - Dubai - 576 x R2E2 MANGOES - 1037932-A - ETD for Dubai: 05/01/26
Dear Sender, I am currently on sick leave, my emails are being intermittently checked. Export enquries - bneexport@vision.com.au Contact number for the office - If your matter is urgent please try to contact me on or via Whatsapp, I will return your call ASAP, thank you.
what was said Exports · out · email
RE: FRUTULIP - Dubai - 576 x R2E2 MANGOES - 1037932-A - ETD for Dubai: 05/01/26
Dear team, Invoice and Packing List as attached. Thanks in advance.
image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, 1037932-A Commercial Invoice.pdf not captured, 1037932-A Packing List.pdf not captured
what was said VIF Export · in · email
RE: FRUTULIP - Dubai - 576 x R2E2 MANGOES - 1037932-A - ETD for Dubai: 05/01/26
Hi All Inspection passed. Please send through docs. Adam Downing Export Operations Vision International Logistics [mobilePhone] | [emailAddress] adam.downing@vision.com.au<mailto:adam.downing@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Austr
image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured
what was said Liam Fraser · in · email
Re: FRUTULIP - Dubai - 576 x R2E2 MANGOES - 1037932-A - ETD for Dubai: 05/01/26
Good morning team, Flight details are below :) BNE-DXB 157-44169672 QR899 - QR1006 ETD: 05/01 2140 ETA 06/01 1140
image001.png not captured
what was said Exports · out · email
FRUTULIP - Dubai - 576 x R2E2 MANGOES - 1037932-A - ETD for Dubai: 05/01/26
Hi Liam and Team, Please see start of email chain for this consignment - 1037932-A Coming into you from Steve at priority 1. R2E2 SIZE 8 (Class: PREM) - 128 TRAYS - Weights: Net 7 KG | Gross 8 KG 2. R2E2 (Class: PREM) - 448.00 trays - Weights: Net 7 KG | Gross 8 KG - Please request space and advise once available. Preliminary documents to follow
image001.png not captured
what was said Exports · out · email
Carter & Associates - Purchase Order - 1037932-A - R2E2 Mangoes - 576 Trays
Hello, Please find attached Purchase Order for 1037932-a - Priority Produce (Steve) to deliver to Vision for export airfreight. ** Please ensure this Purchase Order number is reflected in all references, such as invoices. Failure to assign this number may delay our reconciliation process and impact timely payment ** [only the opening of this message is held]
what was said Exports · out · email
Carter & Associates - Purchase Order - 1037932-A - R2E2 Mangoes - 576 Trays
Hello, Please find attached Purchase Order for 1037932-a - Priority Produce (Steve) to deliver to Vision for export airfreight. ** Please ensure this Purchase Order number is reflected in all references, such as invoices. Failure to assign this number may delay our reconciliation process and impact timely payment **
image001.png not captured, 1037932-A PURCHASE ORDER - ROMEO.pdf not captured
what was said Exports · out · email
Read: FRUIT TULIP BRIS MANGOES 1037932 QC 03/01/2026 FRUITULIP ROMEO BRIS MANGO
Your message To: Exports Subject: FRUIT TULIP BRIS MANGOES 1037932 QC 03/01/2026 FRUITULIP ROMEO BRIS MANGO Sent: Saturday, January 3, 2026 6:19:29 PM (UTC+10:00) Brisbane was read on Saturday, January 3, 2026 8:20:44 PM (UTC+10:00) Brisbane. [only the opening of this message is held]
what was said Quenton Carter · out · email · 3 of our mailboxes hold it
FRUIT TULIP BRIS MANGOES 1037932 QC 03/01/2026 FRUITULIP ROMEO BRIS MANGO
TRADE APPROVAL REQUEST -------------------------------------------------- **GM REVIEW - PROFIT SUMMARY** Est. Gross Profit (AUD): $15,430.00 Est. Gross Profit (%): 45.58% -------------------------------------------------- **A. TRADE FUNDAMENTALS** Trader: Quenton Trade Type: Standard Order (Per Unit Buy/Sell) Customer Code: FRUIT TULIP Primary Supplier Code: BML Total Est. Units: 576.00 **B. PRICI
image001.png not captured
what was said Exports · out · email
1037932 DOCUMENTS โ FRUTULIP โ VA001/03 - QR1006/04 โ ETA: 04/12/25 10:25 am - AWB: 157-0856 3855
Hi Team, Please find attached documents for 1037932 Please donโt hesitate to contact me should you have any queries. [only the opening of this message is held]
what was said Exports · out · email
1037932 DOCUMENTS โ FRUTULIP โ VA001/03 - QR1006/04 โ ETA: 04/12/25 10:25 am - AWB: 157-0856 3855
Hi Team, Please find attached documents for 1037932 Please donโt hesitate to contact me should you have any queries.
image001.png not captured, QC25103-FT1-PHYTO.pdf not captured, 157-0856 3855-CIV & PKL.pdf not captured, 1037932 coo.pdf not captured, Original 3 - (for Shipper) - 157-08563855[2].pdf not captured
what was said Angela Lim · in · email
RE: COMMERCIAL INVOICE / PACK LIST / COO for 157-0856 3855
HI Dannielle, Please see attached. Thank you. [only the opening of this message is held]
what was said Dannielle White · in · email
COMMERCIAL INVOICE / PACK LIST / COO for 157-0856 3855
Hi Angela, Please find attached original documents for Please stamp original stamp at the top of the invoice and pack list and sign through the seal with a pen and return to me so we can email out Appreciate your help on this Please give me a call if there are any issues ๐ [only the opening of this message is held]
what was said Quenton Carter · out · email
FW: Pre Alert - FRUTULIP - 1 // VA001 / 03 JAN / MAWB : 157-08563855
I need an invoice for Fruit tulip [only the opening of this message is held]
what was said Angela Lim · in · email
Pre Alert - FRUTULIP - 1 // VA001 / 03 JAN / MAWB : 157-08563855
Hi Quenton, Please see attached docs. As discussed, please email the DXB customer directly with the attached documents. NET Weight : 4182Kg Gross Weight : 4490Kg MAWB : 157-08563855 Flight : VA001/03 JAN * MAWB * PHYTO ETA : 03-JAN-26 10:25 am [only the opening of this message is held]
a document this platform · made here
certificate of origin
held by FRUTULIP GENERAL TRADING LLC, Triumph Accounting Pty Ltd T/A Obsidian Advisory, VISION INTERNATIONAL.
a document this platform · made here
commercial invoice
held by FRUTULIP GENERAL TRADING LLC, Triumph Accounting Pty Ltd T/A Obsidian Advisory, VISION INTERNATIONAL.
a document this platform · made here
packing list
held by FRUTULIP GENERAL TRADING LLC, Triumph Accounting Pty Ltd T/A Obsidian Advisory, VISION INTERNATIONAL.
a document this platform · made here
phytosanitary certificate
held by FRUTULIP GENERAL TRADING LLC, Triumph Accounting Pty Ltd T/A Obsidian Advisory.
a document this platform · made here
purchase order
held by Triumph Accounting Pty Ltd T/A Obsidian Advisory, Priority Produce, ROMEO'S MARKETING (QLD)PTY LTD.
a document this platform · made here
transport document
held by CT FREIGHT PTY LTD, FRUTULIP GENERAL TRADING LLC, Triumph Accounting Pty Ltd T/A Obsidian Advisory, VISION INTERNATIONAL.
6 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 08:19 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 12:46 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 12:46 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 12:46 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 12:46 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 12:06 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 06:44 AEDT; trade states at 9 Oct 2026 12:35 AEDT; WhatsApp messages at 9 Oct 2026 12:46 AEDT; WhatsApp pictures at 9 Oct 2026 12:44 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At ORDER
What is owed while a trade sits here: the grower's supply confirmation or a trader's attestation of a verbal one, and the allocation cross-check. Late here means: a purchase order or a booking is about to leave with supply unconfirmed.
Documents
| document | produced | it prints | |
|---|---|---|---|
| certificate of origin | not stated | no total on it | recorded with no file on this machine |
| commercial invoice | not stated | no total on it | recorded with no file on this machine |
| packing list | not stated | no total on it | recorded with no file on this machine |
| phytosanitary certificate | not stated | no total on it | recorded with no file on this machine |
| purchase order | not stated | no total on it | recorded with no file on this machine |
| transport document | not stated | no total on it | recorded with no file on this machine |
Send
Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.
What takes it forward
TRADE OPENED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.
Move it on
It is at ORDER. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.
Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.