Sky Fresh-Fruits Import & Exp, 192 Avocado to SIN, flew 22 Mar 2026, AUD 7,584.00 (1038104)
9 PAID INWhere it stands
- Where the goods are: landed at destination, since 22 Mar 2026 12:00 AEDT (Vision International)
- What the customer has been told: nothing yet; not yet told the freight was booked, it left and it arrived
- Receivable: nothing; the invoice is paid
- What happens next: On hold: 1 question only Quenton Carter can answer is open on this trade. It is on the desk regardless; the questions are under "What is waiting, and on whom".. It is being finished by hand, off the desk; nothing is sent on it from here. The folder still needs a purchase order, a commercial invoice and a packing list.
- Not certain: That it left is taken from the ETD held; no word from the forwarder or the carrier says so.
Where this trade really stands
Sky Fresh's trade 1038104 (192 Shepard avocados, BNE to SIN, QF053) landed 22 Mar 2026 and the sale invoice of AUD 7,584 is paid in full, but the Vision freight bill, the grower source and the RFP/PIH are still open.
What is blocking it: Nothing is owed by the customer on this trade. What is open is on our side: no international freight cost is matched in the forecast, no grower or Rocky Creek Orchards stock docket is on the record, and Phyto Services bill INV-11413 (AUD 275) is unpaid. Liam Fraser's 3 Oct reply ("Already provided") has no matching document in the thread, although a shipper docket was attached on 5 Oct.
Sources that disagree
- The 5 Oct attachment is the shipper AWB copy, not a stock-release docket, so the Rocky Creek Orchards question is not answered.
3 Oct 2026, Gmail, exports@: Liam Fraser: "Already provided" the Rocky Creek Orchards stock information.
4 Oct 2026, Gmail, exports@: Our reply says we could not find the earlier reply and asked for the docket again.
| Date | What the record says | Source |
|---|---|---|
| 21 Mar 2026 | Quenton sent the new order to Vision; Liam Fraser confirmed booking AWB 081-61076875, QF053, ETD 22 Mar, and sent the AWB to Phytosanitary Services, Quenton and Obsidian. | Gmail, exports@ |
| 21 Mar 2026 | Invoice 1038104 issued to Sky Fresh for AUD 7,584, due 4 Apr; now paid in full. | Xero |
| 22 Mar 2026 | Flight QF053 ETD and ETA both 22 Mar; Vision International states it arrived. | desk record |
| 25 Mar 2026 | Vision bill 00236152 for AUD 118,357.25 is paid in full; the record does not say what part of it is this trade's freight. | Xero |
| 13 May 2026 | Phytosanitary Services asked Vision a third time for the RFP with PIH number for 1038104 (earlier asks 23 Mar and 29 Apr); no Vision reply is in the thread. | Gmail, exports@ |
| 26 May 2026 | Phyto Services bill INV-11413 for AUD 275 issued, due 2 Jun, unpaid. | Xero |
| 3 Oct 2026 | We asked Liam Fraser which Rocky Creek Orchards dispatch was loaded; he replied "Already provided". | Gmail, exports@ |
| 5 Oct 2026 | Liam Fraser sent "Original 3 - (for Shipper) - 081-61076875.pdf" with no text answering the Rocky Creek Orchards question. | Gmail, exports@ |
Not known: Which Rocky Creek Orchards dispatch or grower supplied the fruit, and at what buy price The international freight cost of this trade within Vision bill 00236152 Whether Vision ever issued the RFP with PIH number Whether the 5 Oct attachment was meant as the stock-release docket
Risk: The sale invoice is paid, so there is no receivable exposure on this trade. Credit insurance cover is not on the record and is not needed here.
Also: Ask Liam for Rocky Creek Orchards dispatch and freight, Quenton, Mon 12 Oct
Draft, not sent. To liam.fraser@vision.com.au: Liam, the attachment received 5 Oct is the shipper AWB copy for 081-61076875. It does not show which Rocky Creek Orchards dispatch was loaded. Please send the Rocky Creek Orchards number or con note, and the international freight charge for 1038104 within bill 00236152. CARTER & ASSOCIATES
Excellence in Fresh Produce
M: +61 472 666 378 (WhatsApp)
E: exports@carterandassoc.com.au
W: carterandassoc.com.au Carter & Associates is the trading name of QC-Fresh Pty Ltd | ABN 92 095 191 816
Next: Approve the queued Vision freight and RFP/PIH ask, James, Fri 9 Oct
Read on 9 Oct from the invoices, payments, documents and messages held.
What the customer has been told
| Booked | Not told yet (this step was reached 3 Oct 2026 21:41 AEST) |
| Received by the forwarder | No word held; it has left |
| Departed | Not told yet (this step was reached 22 Mar 2026 06:00 AEDT) |
| Arrived | Not told yet (this step was reached 22 Mar 2026 12:00 AEDT) |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
| product | quantity | sell | buy |
|---|---|---|---|
| Shepard avocados | 192 | sell AUD 39.50, the unit it is per is not stated ledger invoice |
buy not stated landed or ex farm is not recorded |
The ledger
| document | counterparty | amount | state |
|---|---|---|---|
| bill 00236152 |
VISION INTERNATIONAL linked by named on the document This document is also linked to 1038091, 1038054, 1037992, 1037996, 1037997, 1037998, 1038003, 1038009, 1038010, 1038017, 1038021, 1038039, 1038049, 1038052, 1038056, 1038058, 1038059, 1038066, 1038067, 1038068, 1038071, 1038075, 1038079, 1038090, 1038094, 1038107. Its own number names one trade, so the other link is a mis-link to be corrected at its source. Owner: Obsidian Advisory. |
AUD 118,357.25 paid AUD 118,357.25, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 25 Mar 2026 no term printed on it |
| bill INV-11413 / 1038104 |
Phyto Services Pty Ltd linked by named on the document |
AUD 275.00 paid AUD 0.00, outstanding AUD 275.00, 129 days past due no instalment is recorded against this document |
Unpaid due 2 Jun 2026 no term printed on it |
| invoice 1038104 |
SKY FRESH-FRUITS IMPORT & EXP. linked by named on the document |
AUD 7,584.00 paid AUD 7,584.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 4 Apr 2026 Payment terms and trade limits as per signed agreement between Companies unless otherwise specified. |
Invoiced AUD 7,584.00, and the ledger carries nothing outstanding against it. Billed to us AUD 2,675.36, of which AUD 275.00 is outstanding.
Deposit and release
Release is standard. Our copy of Xero is too old to say what is paid today; payment is chased on its own invoice.
No instalment is recorded on this invoice, so the whole invoice is due before release.
No release has been recorded on this desk for this trade.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Open invoices for Sky Fresh-Fruits Import & Exp, each with its state
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
Vision International's bills against the rate card
Nothing is billed above the card.
- Bill 00236152: not compared. the record does not hold the gross weight (looked for on the shipment row, the shipped lines, the waybill, packing list and commercial invoice as printed, the weigh sheets, our own commercial invoice and packing list as sent, the trade's lines), and the bill charges by the kilogram
| Trade P&L | total |
|---|---|
| Revenue | AUD 7,584.00 |
| Cost of goods so far | AUD 2,675.36 |
| Gross profit | Incomplete: grower bill not in |
| Gross margin (% of revenue) | Incomplete: grower bill not in |
| Markup (% on cost) | Incomplete: grower bill not in |
After the trade: quoted against billed
Not compared. The desk holds no quote stack for this trade (it was quoted before the desk priced quotes, or the stack was never written), so there is no quoted cost to set against the bills. The quote is a document in the trade folder and a quote of record is filed on Drive; its prices are not in the record as cost lines.
This trade is open, with its bills in. Reviewed 9 Oct 2026.
What it cost
From the Vision bills linked to the trade in the ledger.
| Billed | Lines | |
|---|---|---|
| Other charges | AUD 442.60 | Electronic Processing Fee Handling (Terminal) Handling (Vision) RFP Temperature Recorder (Vision bill 00236152) |
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | nothing in this folder is named as one |
| commercial invoice | nothing in this folder is named as one |
| packing list | nothing in this folder is named as one |
This trade cannot show a purchase order, a commercial invoice and a packing list to anybody who asks for them. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
0 files sit in this trade's folder, of which 0 files are typed as a document and 0 files could not be typed from what they print.
Dates
Its calendar
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
1 message came in on this trade with nothing going out after it. The oldest is Liam Fraser on 5 Oct 2026 12:33 AEDT, 4 days ago: RE: Sky Fresh, 192 Shepard avocados BNE–SIN 22 Mar 2026, which RCO stock was loaded (1038104). The last thing that went out from us on this trade was 4 Oct 2026 15:06 AEDT.
4 things are missing, behind 7 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.
| what is missing | what it stops | who settles it |
|---|---|---|
| Not held | The assistant did not answer a question on this trade: could not answer | James McNamara open 15 days by 24 Sep 2026 |
| Two sources disagree | costed against billed: International Freight | James McNamara open 3 days no by-when set |
| To be done | Escalate the outstanding RFP/PIH request to Vision (1038104). | Quenton Carter open 15 days no by-when set |
| growers unrecorded | No grower bill is on the record for the trades listed: for each, who supplied the fruit and at what buy price, so the bill can be matched or raised? | Quenton Carter open 15 days no by-when set |
Freight
The freight
| mode and carrier | document | dates | weights |
|---|---|---|---|
| air carrier not recorded, QF053 |
AWB 08161076875 | departed 22 Mar 2026 arrived 22 Mar 2026 stated by Vision International |
gross weight not recorded chargeable weight not recorded |
Freight cost from the forwarder's bill in our copy of Xero: Vision International bill 00236152, AUD 118,357.25 (shared with another trade).
The dates, carrier, vessel and weights above are as recorded on the shipment; where one is missing, it prints as a gap and the forwarder's own document settles it.
Market
Market
This consignment has landed; the market can no longer change how it arrives.
Commodity outlook. Feeds last read 9 Oct, 04:30 pm.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | SKY FRESH-FRUITS IMPORT & EXP. | the counterparty record |
| Billed us | VISION INTERNATIONAL | a bill in the ledger |
| Billed us | Phyto Services Pty Ltd | a bill in the ledger |
| Grower | not named on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| VISION INTERNATIONAL | Adam Downing adam.downing@vision.com.au | proved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Accounts bneaccounts@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Export bneexport@vision.com.au | proved |
| VISION INTERNATIONAL | Gauresh Patel gauresh@vision.com.au | proved |
| VISION INTERNATIONAL | Hugh Philip hugh.philip@vision.com.au | proved |
| VISION INTERNATIONAL | Kaumil Patel kaumil.patel@vision.com.au | proved |
| VISION INTERNATIONAL | leanne.james@vision.com.au | proved |
| VISION INTERNATIONAL | Leigh Gadsby leigh@vision.com.au | proved |
| VISION INTERNATIONAL | Liam Fraser liam.fraser@vision.com.au | proved |
| VISION INTERNATIONAL | Mandy Collins mandy.collins@vision.com.au | proved |
| VISION INTERNATIONAL | Michael Thirgood mic@vision.com.au | proved |
| VISION INTERNATIONAL | nathan.graham@vision.com.au | proved |
| VISION INTERNATIONAL | Romer Tortoza romer.tortoza@vision.com.au | proved |
| VISION INTERNATIONAL | Sean McGrory sean.mcgrory@vision.com.au | proved |
| VISION INTERNATIONAL | Tennille Green tennille.green@vision.com.au | proved |
| VISION INTERNATIONAL | +61416229659 | unproved |
| SKY FRESH-FRUITS IMPORT & EXP. | +61478828849 | unproved |
| SKY FRESH-FRUITS IMPORT & EXP. | Brandon +6583385833 | unproved |
| SKY FRESH-FRUITS IMPORT & EXP. | +6585181293 | unproved |
| Phyto Services Pty Ltd | accounts@phytosanitaryservices.com.au | unproved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au, liam.fraser@vision.com.au, sean.mcgrory@vision.com.au, bneexport@vision.com.au | unproved |
| VISION INTERNATIONAL | bneexport@vision.com.au, liam.fraser@vision.com.au | unproved |
| SKY FRESH-FRUITS IMPORT & EXP. | Brandon Lim brandon.skyfresh@gmail.com | unproved |
| VISION INTERNATIONAL | Greg Firth greg.firth@vision.com.au | unproved |
| VISION INTERNATIONAL | liam.fraser@vision.com.au, bneexport@vision.com.au | unproved |
| VISION INTERNATIONAL | Pricing pricing@vision.com.au | unproved |
| SKY FRESH-FRUITS IMPORT & EXP. | skyfresh23@gmail.com | unproved |
Writing to us on this trade: Liam Fraser liam.fraser@vision.com.au; Phytosanitary Exports exports@phytosanitaryservices.com.au.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at PAID IN.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| TRADE OPENED needs our word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| BOOKED needs counterparty word |
reached dated 27 Sep 2026, on a document, said by Liam Fraser on email disputed, two readings, both shown, neither chosen.
disputed, two readings, both shown, neither chosen.
|
2 pieces of evidence. Each move is a line on the timeline below. |
| DEPARTED needs document |
reached dated 22 Mar 2026, on a document |
1 piece of evidence. Each move is a line on the timeline below. |
| ARRIVED needs counterparty word |
reached dated 22 Mar 2026, on a document |
1 piece of evidence. Each move is a line on the timeline below. |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
reached dated 21 Mar 2026, on a document |
2 pieces of evidence. Each move is a line on the timeline below. |
| PAID IN needs document |
reached dated not stated, with no grade recorded |
no evidence |
| PAID OUT needs document |
part dated not stated, with no grade recorded. Part settled: what was invoiced and what has been received both print below. |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
a press James McNamara
strike the reconciliation
and 271 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
strike the reconciliation
- raised costed against billed: as billed, for James McNamara
and 285 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
strike the reconciliation
and 269 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
what was said Liam Fraser · in · email
RE: Sky Fresh, 192 Shepard avocados BNE–SIN 22 Mar 2026, which RCO stock was loaded (1038104)
Liam Fraser Director - Sales Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Australia [Australian Trusted Trader - South Australia Roadsh
image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, RE: 1038104: Booking confirmed, 081-61076875, QF053/23.eml not captured, image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.jpg not captured, image010.jpg not captured, Original 3 - (for Shipper) - 081-61076875.pdf not captured
a press James McNamara
strike the reconciliation
and 282 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a question Liam Fraser · email
Liam Fraser asked and has had no answer — the trade (1038104)
On Sat 3 Oct in quenton@carterandassoc.com.au: "Is this the same one we’ve been discussing? Already provided Liam Fraser 0434614616 Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008". Nothing has left from us in that thread since. It names trade 1038104.
Answered 8 Oct 2026 22:04 AEDT: Answered: our email "Re: Sky Fresh, 192 Shepard avocados BNE–SIN 22 Mar 2026, which RCO stock was loaded (1038104)" to liam.fraser@vision.com.au of Sun 4 Oct (email to the asker, same subject; the mailbox). Closed by close_on_evidence..
what was said Carter & Associates · out · email
Re: Sky Fresh, 192 Shepard avocados BNE–SIN 22 Mar 2026, which RCO stock was loaded (1038104)
Thanks Liam. We could not find the earlier reply on our side, so we are checking our records now. If you can resend the stock-release or outwards docket for AWB 081-61076875 (QF053, 22 March 2026), that closes it. If it was already sent, tell us the date and we will locate it. CARTER & ASSOCIATES Excellence in Fresh Produce
a press James McNamara
send an email
and 17 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a question Liam Fraser · email
Liam Fraser asked and has had no answer — the trade (1038104)
On Sat 3 Oct in quenton@carterandassoc.com.au: "Is this the same one we’ve been discussing? Already provided Liam Fraser 0434614616 Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008". Nothing has left from us in that thread since. It names trade 1038104.
Answered 4 Oct 2026 15:06 AEDT: Closed by the operator: 4 Oct 2026: replied to Liam asking him to resend the docket or give the date it was sent..
what was said Liam Fraser · in · email · 2 of our mailboxes hold it
Re: Sky Fresh, 192 Shepard avocados BNE–SIN 22 Mar 2026, which RCO stock was loaded (1038104)
Is this the same one we’ve been discussing? Already provided Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946 ________________________________ [only the opening of this message is held]
a shipment update the journey
Booked
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
Sky Fresh, 192 Shepard avocados BNE–SIN 22 Mar 2026, which RCO stock was loaded (1038104)
Hi Liam, For AWB 081-61076875 (QF053, 22 March 2026), which Rocky Creek Orchards dispatch (RCO number or con note) did you release from stock for the 192 × 10 kg Shepard Large? A copy of the stock-release or outwards docket is all we need. CARTER & ASSOCIATES Excellence in Fresh Produce [only the opening of this message is held]
a press James McNamara
send an email
and 17 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
record_a_stage_change
- stage reached invoiced
and 9 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a stage move who is not recorded · document
booked
Vision's own message: "Booking confirmed, 081-61076875, QF053/23", 21 Mar 2026 10:16 AEDT, read by the desk.
a press James McNamara
record the booking confirmation
- stage reached booked
and 27 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a stage move who is not recorded · document
booked
Vision's own message: "Booking confirmed, 081-61076875, QF053/23", 21 Mar 2026 10:16 AEDT, read by the desk.
a press James McNamara
record the booking confirmation
- stage reached booked
and 26 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
strike the reconciliation
- raised costed against billed: Departmental permit and tonnage, for James McNamara
- raised costed against billed: International Freight, for James McNamara
- raised costed against billed: compliance, for James McNamara
- raised costed against billed: produce, for James McNamara
- raised invoiced against paid: Invoice 1038104, for James McNamara
and 309 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
correct a fact
and 1 other column the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
correct a fact
and 1 other column the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
correct a fact
and 1 other column the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
correct a fact
and 1 other column the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
correct a fact
and 1 other column the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
record_a_stage_change
- stage reached arrived
and 9 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
record_a_stage_change
- stage reached departed
and 9 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
record an outside fact
and 12 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a question James McNamara
Is 192 on the description 'a92 SHEPP AVO' a carton count or an avocado size count? (Reword as needed: is 192 cartons, or the size?)
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: 192 is the carton count, not a size grade. Xero invoice 1038104's only line reads 'AVOCADO (SHEPPARD - LARGE) Class:1', Quantity 192, UnitAmount AUD 39.50, LineAmount AUD 7,584.00 — exactly the invoice total. [Xero Invoice 1038104 line items (Quantity 192, UnitAmount 39.50, LineAmount 7,584.00 = Total).].
a question James McNamara
Was the Sky Fresh invoice of AUD 7,584.00 actually received, and against which remittance or bank line — the statements of 16 and 24 April and Quenton's chasers suggest it may not have been settled when marked PAID?
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: Yes, paid. Xero shows one payment of AUD 7,584.00 against invoice 1038104, dated 5 May 2026, Status PAID, AmountDue AUD 0.00. This postdates Quenton's 19 and 27 Apr 2026 chasers to Sky Fresh, so the chasers were simply followed by payment — not evidence the PAID status is wrong. [Xero Invoice 1038104 Payments (AUD 7,584.00, 5 May 2026, Status PAID, AmountDue 0.00).].
a question James McNamara
Is the missing RFP / PIH number from Vision still wanted, and should a question be opened against Vision for it?
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: Still outstanding. Phytosanitary Services asked Vision for the RFP/PIH number three times (23 Mar, 29 Apr, 13 May 2026) with no reply on record. [Gmail 19d181cded90bca8 (23 Mar 2026), 19dd7ec6a3829fb4 (29 Apr 2026), 19e1f53ad8936703 (13 May 2026) — all PSS to Vision, no reply found in the thread.].
a question James McNamara
Should the category be changed from not yet settled, and which of the findings above do you want opened as disagreements on the record?
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: Per standing rule, the old book's unsupported claims (the 'grower bill' label, the DELIVERED status) don't stand on their own — the record shows what the evidence shows. The category value (AUD 275.00 genuinely open) doesn't need to change, only its reason (see #1 and #5 above). [handover rule, James 22 Sep 2026: the old book is a claimant.].
a question Quenton Carter
No grower bill is on the record for the trades listed: for each, who supplied the fruit and at what buy price, so the bill can be matched or raised?
No amount turns on it alone. The same question stands on 1037833, 1037928, 1038069, 1038135, 1038140, 1038158, 1038292, 1038294, 1038301, 1038303, 1038304, 1038307, 1038309, 1038310, 1038312, 1038314, 1038316. The review asked: "Which grower supplied the Shepard avocados on 1038104, and was there ever a purchase order for them?". Raised by the agents' review, run.
Still open. Nothing has come back on this.
what was said pauline@obsidianadvisory.com.au · in · email
Trade records clean-up, coordinated worklist
Pauline (Obsidian): "All good also on 1 and 2" (uninvoiced sales and Frutulip allocation); nothing said on item 6 claims.
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what was said amy@phytosanitaryservices.com.au · in · email
Trade records clean-up, coordinated worklist
PSS (Amy): invoice values added to log; PSS removed from claims process so no notes on item 6 (claims list incl. 1038135).
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what was said quenton@carterandassoc.com.au · out · email
Trade records clean-up, coordinated worklist
Quenton to James: "very concise, good catch up" (quotes worklist incl. 1038135).
what was said james@carterandassoc.com.au · out · email
Trade records clean-up, coordinated worklist
James worklist item 6: 49 trades, including 1038135, carry a customer credit note in the accounts (about $103,296 total) but no claim recorded in the Trade Log; asks PSS to log claims and Obsidian to reconcile the Claims Log to Xero.
what was said carterandassoc@obsidianadvisory.com.au · in · email
RE: Various requests - Sky fresh
Pauline sends Sky Fresh statement as at 13 May 2026.
Statement for SKY FRESH-FRUITS IMPORT EXP. As At 13May2026.pdf not captured
what was said james@carterandassoc.com.au · out · email
RE: Various requests - Sky fresh
James: current SOA (not activity) please, ASAP.
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what was said exports@phytosanitaryservices.com.au · in · email
1038104: Booking confirmed, 081-61076875, QF053/23
PSS asks Vision again: 'forward the RFP with PIH number for 1038104'. No Vision reply in thread.
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what was said Phytosanitary Exports · in · email
RE: 1038104: Booking confirmed, 081-61076875, QF053/23
Hi Team, Could you please forward the RFP with PIH number for 1038104 please. Thank you. [only the opening of this message is held]
what was said carterandassoc@obsidianadvisory.com.au · in · email
RE: Various requests - Sky fresh
Pauline sends Sky Fresh activity statement and INV1038145 with credit request. Quoted James 13 May: Sky Fresh CNs and adjusted SOA needed; 'They expect these this morning to make payment'.
Activity Statement for SKY FRESH-FRUITS IMPORT EXP. 01Feb2026-13May2026.pdf not captured, Invoice 1038145 Credit Note CN-1038265.pdf not captured, Invoice 1038145.pdf not captured
what was said exports@phytosanitaryservices.com.au · in · email
1038104: Booking confirmed, 081-61076875, QF053/23
PSS asks Vision again: 'forward the COMP RFP for 1038104'.
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what was said Phytosanitary Exports · in · email
RE: 1038104: Booking confirmed, 081-61076875, QF053/23
Hi Team, Could you please forward the COMP RFP for 1038104. Thank you. [only the opening of this message is held]
what was said quenton@carterandassoc.com.au · out · email
Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Quenton to Brandon (Sky Fresh): please share the TT confirmation.
what was said messaging-service@post.xero.com · in · email
Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Xero statement to Sky Fresh as at 24 Apr 2026: balance AUD 217,090.00, overdue 159,042.00. 1038126 only in attached PDF.
Statement for SKY FRESH-FRUITS IMPORT EXP. As At 24Apr2026.pdf not captured
a payment VISION INTERNATIONAL
paid out AUD 50,000.00 · 00236152
a payment VISION INTERNATIONAL
paid out AUD 68,357.25 · 00236152
what was said quenton@carterandassoc.com.au · out · email
Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Quenton asks Sky Fresh for the dates and values of their payment transfers.
what was said messaging-service@post.xero.com · in · email
Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Xero statement to Sky Fresh as at 16 Apr 2026: balance AUD 174,210.00, overdue 129,730.00. 1038104 matched in attachment only.
Statement for SKY FRESH-FRUITS IMPORT EXP. As At 16Apr2026.pdf not captured
what was said liam.fraser@vision.com.au · in · email
FW: TAX INVOICE - 00236152 - QCFRESBNE (25-Mar-26)
Liam (Vision) asks James for direction; process was changed to assist trade-finance reconciliation.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
FW: TAX INVOICE - 00236152 - QCFRESBNE (25-Mar-26)
Obsidian: individual invoice please.
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what was said leanne.james@vision.com.au · in · email
FW: TAX INVOICE - 00236152 - QCFRESBNE (25-Mar-26)
Vision: system can only do one; please choose.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
FW: TAX INVOICE - 00236152 - QCFRESBNE (25-Mar-26)
Obsidian (Lovely): wants individual invoices first, then consolidated monthly invoice at payment.
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what was said leanne.james@vision.com.au · in · email
FW: TAX INVOICE - 00236152 - QCFRESBNE (25-Mar-26)
Vision: changed to one monthly invoice from 1 March at C&A's request; system can do one or the other.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
FW: TAX INVOICE - 00236152 - QCFRESBNE (25-Mar-26)
Obsidian: needs individual invoices as they track per invoice.
Vision_International_Forwarding_2026-02-24_4294.90.PDF not captured
what was said leanne.james@vision.com.au · in · email
FW: TAX INVOICE - 00236152 - QCFRESBNE (25-Mar-26)
Vision: second pages summarise by shipment.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
FW: TAX INVOICE - 00236152 - QCFRESBNE (25-Mar-26)
Obsidian asks Vision to separate the invoice per shipment job.
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what was said leanne.james@vision.com.au · in · email
FW: TAX INVOICE - 00236152 - QCFRESBNE (25-Mar-26)
Vision sends March 2026 consolidated invoice 00236152; notes $9,458.53 still unpaid from February and asks when to expect payment. 1038104 not in body (search hit via attachment).
TAX INVOICE - 00236152 - QCFRESBNE (25-Mar-26).PDF not captured
what was said exports@phytosanitaryservices.com.au · in · email
1038104: Booking confirmed, 081-61076875, QF053/23
PSS (Heidi) asks Vision for the COMP RFP.
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what was said Phytosanitary Exports · in · email
RE: 1038104: Booking confirmed, 081-61076875, QF053/23
Hi Team, Could you please send through the COMP RFP when you can 😊 [only the opening of this message is held]
a stage move who is not recorded · document
arrived
AWB 081-61076875, QF053, Brisbane to Singapore: departed 22 Mar 2026 16:13, arrived 22 Mar 2026 23:58 Sydney time (C00202087, Vision shipment list, QC last 12 months, sent by Liam Fraser (Vision) 24 Sep 2026, Gmail 1a0d26845a9e2cf9; REPORTS/vision/Vision_shipments_last_12_months_2026-09-24.xlsx). Recorded as a transport document because it is the forwarder's own record of its waybills and their actual departure and arrival (James, 24 Sep 2026 19:27: the forwarder's shipment list is the source for what shipped).
a stage move who is not recorded · document
departed
AWB 081-61076875, QF053, Brisbane to Singapore: departed 22 Mar 2026 16:13, arrived 22 Mar 2026 23:58 Sydney time (C00202087, Vision shipment list, QC last 12 months, sent by Liam Fraser (Vision) 24 Sep 2026, Gmail 1a0d26845a9e2cf9; REPORTS/vision/Vision_shipments_last_12_months_2026-09-24.xlsx). Recorded as a transport document because it is the forwarder's own record of its waybills and their actual departure and arrival (James, 24 Sep 2026 19:27: the forwarder's shipment list is the source for what shipped).
a shipment update the journey
Arrived
what was said Quenton Carter · out · email
Re: 1038104 – DOCUMENTS - SKY FRESH - AVOCADOS - FLIGHT DETAILS: QF053/22 ETD: 15:10 ETA 21:10 - AWB: 081-6107 6875
Thank you All, [only the opening of this message is held]
what was said Phytosanitary Exports · in · email
1038104 – DOCUMENTS - SKY FRESH - AVOCADOS - FLIGHT DETAILS: QF053/22 ETD: 15:10 ETA 21:10 - AWB: 081-6107 6875
Hi Team, Please find the attached final documents for your upcoming airfreight to Singapore. Please don’t hesitate to contact me should you have any queries. Thanks in advance. [only the opening of this message is held]
what was said exports@phytosanitaryservices.com.au · in · email
1038104: Booking confirmed, 081-61076875, QF053/23
PSS acknowledges AWB receipt.
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what was said Phytosanitary Exports · in · email
RE: 1038104: Booking confirmed, 081-61076875, QF053/23
Dear Liam, Well received with many thanks. [only the opening of this message is held]
what was said liam.fraser@vision.com.au · in · email
1038104: Booking confirmed, 081-61076875, QF053/23
Liam Fraser (Vision) sends AWB 081-61076875 for 1038104.
Original 3 - (for Shipper) - 081-61076875.pdf not captured
what was said Liam Fraser · in · email
RE: 1038104: Booking confirmed, 081-61076875, QF053/23
Hey mate, Please see attached AWB 😊 Liam Fraser Sales Manager Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Australia [Australian Trust [only the opening of this message is held]
what was said exports@phytosanitaryservices.com.au · in · email
1038104: Booking confirmed, 081-61076875, QF053/23
PSS (Clark Qiu) sends Vision the 1038104 commercial invoice and packing list for booking AWB 081-61076875 QF053; asks for AWB.
1038104 Commercial Invoice.pdf not captured, 1038104 Packing List.pdf not captured
a stage move who is not recorded · document
invoiced
commercial invoice "1038104 Commercial Invoice.pdf" for 1038104, attached to the message from exports@phytosanitaryservices.com.au of 21 Mar 2026 13:39 AEDT ("1038104: Booking confirmed, 081-61076875, QF053/23", email:19d0e42f653e407a). Read by the desk from the mail: the file name names this trade.
what was said Phytosanitary Exports · in · email
1038104: Booking confirmed, 081-61076875, QF053/23
Dear Liam, Invoice and Packing List as attached. Please kindly send through AWB when it is available. Thanks in advance. [only the opening of this message is held]
what was said quenton@carterandassoc.com.au · out · email
Booking confirmed, 081-61076875, QF053/23
Quenton: 'Hi New Order'.
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what was said Quenton Carter · out · email
Re: Booking confirmed, 081-61076875, QF053/23
Hi New Order [only the opening of this message is held]
a stage move who is not recorded · document
invoiced
invoice 1038104 for SKY FRESH-FRUITS IMPORT & EXP., AUD 7584, status PAID
what was said liam.fraser@vision.com.au · in · email
Booking confirmed, 081-61076875, QF053/23
Vision booking confirmed BNE to SIN, AWB 081-61076875, QF053, ETD 22/03 1510, ETA 22/03 2110; asks what is loading from SOH. (Same AWB as 1038104; number not in body.)
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what was said Liam Fraser · in · email
Booking confirmed, 081-61076875, QF053/23
Hey team, Booking confirmed as per below, please let me know ASAP what exactly we are loading from SOH 😊 BNE-->SIN 081-61076875 QF053 ETD: 22/03 1510 ETA: 22/03 2110 Liam Fraser Sales Manager Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vi [only the opening of this message is held]
a document this platform · made here
booking request
held by Triumph Accounting Pty Ltd T/A Obsidian Advisory, VISION INTERNATIONAL.
a document this platform · made here
credit note
held by Triumph Accounting Pty Ltd T/A Obsidian Advisory.
a document this platform · made here
statement
held by Triumph Accounting Pty Ltd T/A Obsidian Advisory, SKY FRESH-FRUITS IMPORT & EXP..
3 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 19:17 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 19:23 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 19:23 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 19:23 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 19:23 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 19:17 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 17:04 AEDT; trade states at 9 Oct 2026 19:17 AEDT; WhatsApp messages at 9 Oct 2026 19:23 AEDT; WhatsApp pictures at 9 Oct 2026 19:12 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At ARRIVED
What is owed while a trade sits here: the customer advised, and the named consignee advised where he is not the customer. Late here means: the stated arrival date has passed with no notice from anyone.
Documents
| document | produced | it prints | |
|---|---|---|---|
| booking request | not stated | no total on it | recorded with no file on this machine |
| credit note | not stated | no total on it | recorded with no file on this machine |
| statement | not stated | no total on it | recorded with no file on this machine |
Received by email
| file | from | arrived | where it is |
|---|---|---|---|
| RE: 1038104: Booking confirmed, 081-61076875, QF053/23.eml | Liam Fraser | 5 Oct 2026 12:33 AEDT | in trade 1038104's 05_Freight |
| Original 3 - (for Shipper) - 081-61076875.pdf | Liam Fraser | 5 Oct 2026 12:33 AEDT | in trade 1038104's 05_Freight |
Send
Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.
| what | pressed by | what became of it |
|---|---|---|
| Re: Sky Fresh, 192 Shepard avocados BNE–SIN 22 Mar 2026, which RCO stock was loaded (1038104) to liam.fraser@vision.com.au; cc bneexport@vision.com.au |
James McNamara 4 Oct 2026 15:06 AEDT |
Sent at 4 Oct 2026 15:06 AEDT. Handed to Gmail. None of our own mailboxes was on it, so there is no delivered copy this desk can read back; a bounce would still show here. |
| Sky Fresh, 192 Shepard avocados BNE–SIN 22 Mar 2026, which RCO stock was loaded (1038104) to liam.fraser@vision.com.au; cc bneexport@vision.com.au, quenton@carterandassoc.com.au |
James McNamara 3 Oct 2026 21:08 AEST |
Delivered, and damaged on the way: read back from quenton@carterandassoc.com.au, 1 thing a recipient needs did not survive the journey. |
What takes it forward
DELIVERED is reached by pressing one of its own acts, and PAID OUT is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.
Move it on
It is at ARRIVED. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.
Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.