Frutulip General Trading, invoiced 5 May 2026, AUD 25,377.60 (1038146)
10 PAID OUTWhere it stands
- Where the goods are: booked with the carrier, not yet departed (the shipment record)
- What the customer has been told: nothing yet; not yet told the freight was booked
- Receivable: nothing; the invoice is paid
- What happens next: It is being finished by hand, off the desk; nothing is sent on it from here. The folder still needs a purchase order, a commercial invoice and a packing list.
What the customer has been told
| Booked | Not told yet |
| Received by the forwarder | Not reached yet |
| Departed | Not reached yet |
| Arrived | Not reached yet |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
This trade carries no line at all, so there is nothing to price. Owner: Quenton.
The ledger
| document | counterparty | amount | state |
|---|---|---|---|
| bill INV-11918 |
Phyto Services Pty Ltd linked by document number match |
AUD 275.00 paid AUD 275.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 19 May 2026 no term printed on it |
| bill INV-11917 |
Phyto Services Pty Ltd linked by document number match |
AUD 275.00 paid AUD 275.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 19 May 2026 no term printed on it |
| bill INV-11867 |
Phyto Services Pty Ltd linked by document number match |
AUD 192.50 paid AUD 192.50, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 19 May 2026 no term printed on it |
| bill INV-11925 |
Phyto Services Pty Ltd linked by document number match |
AUD 275.00 paid AUD 275.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 19 May 2026 no term printed on it |
| bill 1789065 |
H E HEATHER & CO linked by document number match |
AUD 4,000.00 paid AUD 4,000.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 19 May 2026 no term printed on it |
| bill INV-11851 |
Phyto Services Pty Ltd linked by document number match |
AUD 275.00 paid AUD 0.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 19 May 2026 no term printed on it |
| bill INV-11864 |
Phyto Services Pty Ltd linked by document number match |
AUD 275.00 paid AUD 0.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 19 May 2026 no term printed on it |
| bill INV-11865 |
Phyto Services Pty Ltd linked by document number match |
AUD 275.00 paid AUD 0.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 19 May 2026 no term printed on it |
| invoice 1038146 |
FRUTULIP GENERAL TRADING LLC (TRN 104145581500003) linked by named on the document |
AUD 25,377.60 paid AUD 25,377.60, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 4 Jun 2026 no term printed on it |
Invoiced AUD 25,377.60, and the ledger carries nothing outstanding against it. Billed to us AUD 5,842.50, and the ledger carries nothing outstanding against it.
Deposit and release
Release is standard. Our copy of Xero is too old to say what is paid today; payment is chased on its own invoice.
No instalment is recorded on this invoice, so the whole invoice is due before release.
No release has been recorded on this desk for this trade.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Open invoices for Frutulip General Trading, each with its state
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
| Trade P&L | total |
|---|---|
| Revenue | AUD 25,377.60 |
| Cost of goods so far | AUD 4,275.00 |
| Gross profit | Incomplete: freight bill not in |
| Gross margin (% of revenue) | Incomplete: freight bill not in |
| Markup (% on cost) | Incomplete: freight bill not in |
After the trade: quoted against billed
Not compared. The bills the desk has linked to this trade are not enough to compare: only the Xero lines the trace tied to it are held, and there is no quote stack to set them against.
This trade is closed. Reviewed 9 Oct 2026.
What it cost
From the Xero bill lines the trace tied to the trade (x_cost_lines).
| Billed | Lines | |
|---|---|---|
| Freight | AUD 16,135.00 | 1038146 Documentation (VISION INTERNATIONAL bill 00238793); 1038146 International Freight (VISION INTERNATIONAL bill 00238793) |
| Other charges | AUD 1,646.60 | MANAGEMENT OF STOCK PURCHASE ORDER (Phyto Services Pty Ltd bill INV-11867); 1038146 AO Inspection (VISION INTERNATIONAL bill 00238793); 1038146 Export Security Screening (VISION INTERNATIONAL bill 00238793); 1038146 Cert. Origin Electronic Processing Fee Handling (Terminal) Handling (Vision) RFP (VISION INTERNATIONAL bill 00238793); SHIPMENT MANAGEMENT / DOCUMENT FEE DUBAI AIR FREIGHT (Phyto Services Pty Ltd bill INV-11917) |
| Produce | AUD 4,000.00 | watermelon Seedless KG (H E HEATHER & CO bill 1789065) |
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | nothing in this folder is named as one |
| commercial invoice | nothing in this folder is named as one |
| packing list | nothing in this folder is named as one |
This trade cannot show a purchase order, a commercial invoice and a packing list to anybody who asks for them. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
0 files sit in this trade's folder, of which 0 files are typed as a document and 0 files could not be typed from what they print.
Dates
Its calendar
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
Nothing is open on this trade.
Freight
The freight
| mode and carrier | document | dates | weights |
|---|---|---|---|
| air carrier not recorded, vessel or flight not recorded |
transport document 157-69950683 | departed not stated arrived not stated |
gross weight not recorded chargeable weight not recorded |
Freight cost not known: no forwarder bill is linked to this trade in our copy of Xero, and none is in its folder. The rate card is a list rate and is a quoting figure, never a cost. Liam Fraser can supply the invoice. Owner: James McNamara.
No departure or arrival date, carrier, vessel or weight is recorded on this shipment yet: each is read off the forwarder's own document, and prints as a gap until then.
Market
Market
- Australia's fruit and nut exports to the UAE: AUD 15.3m in 2026-06 to 2026-08, +30% on the same three months a year earlier. More Australian fruit chasing the same buyers (ABS International Trade in Goods, merchandise exports (SITC, country), read 7 Oct)
- Brent: UNVERIFIED, so no price direction is drawn. the second source differs by 21.8%, more than 15%. Futures USD 102.96 (Fri 9 Oct); US EIA Brent SPOT price (Europe) via FRED USD 125.44 (Tue 6 Oct) (Brent front-month futures (BZ=F), ICE via Yahoo Finance chart endpoint, read 9 Oct)
- the UAE: Ramadan 8 Feb to 9 Mar (approximate; moon sighting): a month of evening fruit demand across the Gulf and Malaysia, with shortened working hours at ports and customs. Sea freight to land before it should leave by c. 18 Jan; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- the UAE: Eid al-Fitr (Hari Raya Puasa) 9 Mar to 12 Mar (approximate; moon sighting): public holidays of several days in the Gulf, Malaysia and Singapore; customs closed; a demand peak just before. Sea freight to land before it should leave by c. 16 Feb; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- Import duty into the UAE: not held. The trade carries no product line the tariff register can match, so no rate is read for it. (the desk, read 9 Oct)
Commodity outlook. Feeds last read 9 Oct, 04:30 pm.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | FRUTULIP GENERAL TRADING LLC | the counterparty record |
| Billed us | Phyto Services Pty Ltd | a bill in the ledger |
| Billed us | Phyto Services Pty Ltd | a bill in the ledger |
| Billed us | Phyto Services Pty Ltd | a bill in the ledger |
| Billed us | Phyto Services Pty Ltd | a bill in the ledger |
| Billed us | H E HEATHER & CO | a bill in the ledger |
| Billed us | Phyto Services Pty Ltd | a bill in the ledger |
| Billed us | Phyto Services Pty Ltd | a bill in the ledger |
| Billed us | Phyto Services Pty Ltd | a bill in the ledger |
| Grower | not named on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| FRUTULIP GENERAL TRADING LLC | Jayabalan S accounts@frutulip.com | proved |
| FRUTULIP GENERAL TRADING LLC | Mohammed Afil ap@frutulip.com | proved |
| FRUTULIP GENERAL TRADING LLC | Mohamed Basil import@frutulip.com | proved |
| FRUTULIP GENERAL TRADING LLC | KARTIK | FRUTULIP | DXB kartik@frutulip.com | proved |
| FRUTULIP GENERAL TRADING LLC | MUHAMMED MINHAJ | FRUTULIP | DXB minhaj@frutulip.com | proved |
| FRUTULIP GENERAL TRADING LLC | mohamed@frutulip.com | proved |
| H E HEATHER & CO | Peter Gosling petergosling@heheather.com.au | proved |
| FRUTULIP GENERAL TRADING LLC | qc@frutulip.com | proved |
| H E HEATHER & CO | Rosemarie Ira rosemarie@heheather.com.au | proved |
| H E HEATHER & CO | Warehouse Manager warehousemanager@heheather.com.au | proved |
| H E HEATHER & CO | Peter Gosling +61458005044 | unproved |
| FRUTULIP GENERAL TRADING LLC | +97143332257 | unproved |
| FRUTULIP GENERAL TRADING LLC | Mohamed Basil +971529631007 | unproved |
| FRUTULIP GENERAL TRADING LLC | Muhammed Minhaj +971562199018 | unproved |
| FRUTULIP GENERAL TRADING LLC | accounts@frutulip.com, import@frutulip.com, qc@frutulip.com | unproved |
| Phyto Services Pty Ltd | accounts@phytosanitaryservices.com.au | unproved |
| H E HEATHER & CO | administration@heheather.com.au | unproved |
| FRUTULIP GENERAL TRADING LLC | ar@frutulip.com | unproved |
| H E HEATHER & CO | davidgrasso@heheather.com.au | unproved |
| FRUTULIP GENERAL TRADING LLC | Habil habil@frutulip.com | unproved |
| FRUTULIP GENERAL TRADING LLC | import@frutulip.com, qc@frutulip.com, accounts@frutulip.com | unproved |
| FRUTULIP GENERAL TRADING LLC | info@frutulip.com | unproved |
| H E HEATHER & CO | joe@raykghalloub.com.au | unproved |
| H E HEATHER & CO | joe@reddirtmelons.com.au | unproved |
| FRUTULIP GENERAL TRADING LLC | mansi@frutulip.com | unproved |
| H E HEATHER & CO | patrickhoare@heheather.com.au | unproved |
| H E HEATHER & CO | robert@raykghalloub.com.au | unproved |
Writing to us on this trade: Carter & Associates Finance carterandassoc@obsidianadvisory.com.au; QC | FRUTULIP | DXB qc@frutulip.com; Rosemarie Ira rosemarie@heheather.com.au; Liam Fraser liam.fraser@vision.com.au; Phytosanitary Exports exports@phytosanitaryservices.com.au; VIF Export bneexport@vision.com.au; Dannielle White dannielle@phytosanitaryservices.com.au.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at PAID OUT.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached nothing on this trade evidences it yet. |
no evidence |
| TRADE OPENED needs our word |
not reached nothing on this trade evidences it yet. |
no evidence |
| BOOKED needs counterparty word |
not reached nothing on this trade evidences it yet. |
no evidence |
| DEPARTED needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| ARRIVED needs counterparty word |
not reached nothing on this trade evidences it yet. |
no evidence |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| PAID IN needs document |
reached dated 11 Aug 2026, with no grade recorded disputed, two readings, both shown, neither chosen.
|
no evidence |
| PAID OUT needs document |
reached dated not stated, with no grade recorded |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
Showing mail only. Show everything.
what was said Carter & Associates · out · email
[ARCH] Intervention #1010 — FIX — AR decision auto-applied: QC Fresh → chase (mined from gmail
Architect intervention logged Mon 3 Aug, 19:00 ID: 1010 Category: FIX Logged by: ar decision miner Summary: AR decision auto-applied: QC Fresh → chase (mined from gmail) What changed: chase status row 926 set decision='chase' for customer 'QC Fresh'. Quote from pauline: "we are unable to process Credit Note Requests No.15769950694 and 15769950683, as these claims relate solely to weight di
what was said Carter & Associates · out · email
[ARCH] Intervention #1005 — FIX — AR decision auto-applied: QC Fresh → write off (mined from g
Architect intervention logged Mon 3 Aug, 18:30 ID: 1005 Category: FIX Logged by: ar decision miner Summary: AR decision auto-applied: QC Fresh → write off (mined from gmail) What changed: chase status row 921 set decision='write off' for customer 'QC Fresh'. Quote from pauline: "we are unable to process Credit Note Requests No.15769950694 and 15769950683, as these claims relate solely to w
what was said Carter & Associates · out · email
[ARCH] Intervention #983 — FIX — AR decision auto-applied: QC Fresh → chase (mined from gmail
Architect intervention logged Mon 3 Aug, 16:15 ID: 983 Category: FIX Logged by: ar decision miner Summary: AR decision auto-applied: QC Fresh → chase (mined from gmail) What changed: chase status row 899 set decision='chase' for customer 'QC Fresh'. Quote from pauline: "we are unable to process Credit Note Requests No.15769950694 and 15769950683, as these claims relate solely to weight dis
what was said carterandassoc@obsidianadvisory.com.au · in · email
Claims pending credit note issuance
no content on 1038302 (Frutulip claims thread). Bookkeeper tells Frutulip weight claims refused; quality claim approved and credit note issued; attaches revised Invoice 1038162.pdf.
image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image.png not captured, Invoice 1038162.pdf not captured
what was said Carter & Associates Finance · in · email · 2 of our mailboxes hold it
Re: Claims pending credit note issuance
Hi Team, Hope you are all well today. We would like to highlight that, as discussed between Kartik and QC Fresh, credit notes will not be issued for weight discrepancies under any circumstances. Therefore, we are unable to process Credit Note Requests No.15769950694 and 15769950683, as these claims relate solely to weight discrepancies. Invoice No. Reference Amount Due Date Days Overdue Issue 1038
image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image.png not captured, image.png not captured, image.png not captured, image.png not captured, Invoice 1038162.pdf not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
Claims pending credit note issuance
no content on 1038302 (Frutulip claims thread). Bookkeeper (Atul) asks Frutulip for claim support for invoices 1038147/1038146/1038162 and payment of overdue 1038108 ($38,340); expects full payment without deductions meanwhile.
image001.png not captured, image.png not captured
what was said Carter & Associates Finance · in · email · 2 of our mailboxes hold it
Re: Claims pending credit note issuance
Hi Team, Thank you for your email. Could you please provide the supporting details for the credit notes requested below so that we can review and approve them? Invoice No. Reference Amount Due Date Days Overdue 1038147 AWB: 15769950694 $25,540 5/05/2026 55 1038146 AWB: 15769950683 $25,378 5/05/2026 55 1038162 AWB: 17622305404 $90,720 21/05/2026 29 Also, please process payment for the invoice below
image001.png not captured, image.png not captured, image.png not captured, image.png not captured, image.png not captured
what was said Carter & Associates · out · email
Atradius claim lodgement — FRUIT TULIP / FRUTULIP GENERAL TRADING (1038146) — AUD 50918.40
Graham, We are lodging an Atradius claim on FRUIT TULIP / FRUTULIP GENERAL TRADING for AUD 50918.40 (consolidated across invoices 1038146 + 1038147, 1038111, 1038112). Primary invoice: 1038146 Customer total exposure: AUD 50918.40 90-day lodgement deadline: Mon 3 Aug Days remaining: 7 A claim-pack folder has been set up for this matter at the linked location. We are gathering the supporting docum
what was said Carter & Associates · out · email
Atradius claim lodgement — FRUIT TULIP (1038146) — AUD 50918.40
Graham, We are lodging an Atradius claim on FRUIT TULIP for AUD 50918.40 (consolidated across invoices 1038146 + 1038147). Primary invoice: 1038146 Customer total exposure: AUD 50918.40 90-day lodgement deadline: Mon 3 Aug Days remaining: 11 A claim-pack folder has been set up for this matter at the linked location. We are gathering the supporting documents (invoices, AR aging, dispute correspond
what was said Carter & Associates · out · email
Atradius claim lodgement — FRUIT TULIP (1038146) — AUD 50918.40
Graham, We are lodging an Atradius claim on FRUIT TULIP for AUD 50918.40 (consolidated across invoices 1038146 + 1038147). Primary invoice: 1038146 Customer total exposure: AUD 50918.40 90-day lodgement deadline: Mon 3 Aug Days remaining: 12 A claim-pack folder has been set up for this matter at the linked location. We are gathering the supporting documents (invoices, AR aging, dispute correspond
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
Decision needed — Re: Statement from Carter & Associates for FRUTULIP GENERAL TRADING LLC (TRN 104145581500003)
Ahead of tomorrow's catch-up with Atul on claims handling: the Xero overdue reminder for FRUTULIP quoted $99,414, but their full live balance is $319,567 (current plus overdue combined), against an Atradius insurance limit of only $150,000. That leaves roughly $137,000 of this customer's exposure with no insurance cover. Sitting inside that balance is one open quality claim, invoice 1038146 for $2
what was said qc@frutulip.com · in · email
Claims pending credit note issuance
no content on 1038302 (Frutulip claims thread). Frutulip QC requests credit notes for claims: AWB 15769950683 AUD 1064.20; AWB 15769950694 AUD 921.40; AWB 17622305404 AUD 31430.
image001.png not captured
what was said QC | FRUTULIP | DXB · in · email · 2 of our mailboxes hold it
Claims pending credit note issuance
Dear Carter and Associates Team, We kindly request the issuance of credit notes for the below claims pending since May 2026: AWB Number Total Claim Value (AUD) 15769950683 1064.20 15769950694 921.40 17622305404 31430 We kindly request the issuance of the same, so our team can process the payments and close the related invoices.
image001.png not captured
what was said Carter & Associates Finance · in · email
Re: QCFR - Unpaid Invoices - Follow Up Please
Hi Rosemarie, Thank you for your email. Please find attached the credit note, which has been adjusted against Invoice No. 1788133. Kindly let me know if you require any further details. Thanks, Pauline Accountant [only the opening of this message is held]
what was said Rosemarie Ira · in · email
RE: QCFR - Unpaid Invoices - Follow Up Please
Morning Pauline, Thanks for getting back, are you able to let me know what was the claim for INV 1788133? Can you please advise when to received payments. [only the opening of this message is held]
what was said Carter & Associates Finance · in · email
Re: QCFR - Unpaid Invoices - Follow Up Please
Hi Rosemarie, Hope you are doing well! Thank you for your email. Please see our comments as below. Invoice No - 1788133 - credit note adjusted. Invoice No - 1788134 - unpaid Invoice No - 1788702 - unpaid Invoice No - 1789065 - unpaid Please let me know if you have any questions. Thanks, Pauline Accountant [only the opening of this message is held]
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
[NOTIFY] MAJOR Quality Claim: Frutulip - Seeds in Seedless Watermelon (Trade 1038146, AWB 157-69950683) (Trade 1038146)
Frutulip (Dubai) has raised a MAJOR quality claim on trade 1038146 (seedless watermelon, received 12 May 2026, AWB 157-69950683). Issue: Product labelled 'Seedless Watermelon' contained developed black seeds. Customer reports multiple end-customer complaints, market rejections, and adverse impact on sales performance and consumer confidence. Frutulip requests detailed CAPA plan including root caus
what was said Carter & Associates · out · email
[NOTIFY] MAJOR Quality Claim: Frutulip - Seeds in Seedless Watermelon (Trade 1038146, AWB 157-69950683) (Trade 1038146)
Frutulip (Dubai) has raised a MAJOR quality claim on trade 1038146 (seedless watermelon, received 12 May 2026, AWB 157-69950683). Issue: Product labelled 'Seedless Watermelon' contained developed black seeds. Customer reports multiple end-customer complaints, market rejections, and adverse impact on sales performance and consumer confidence. Frutulip requests detailed CAPA plan including root caus
what was said QC | FRUTULIP | DXB · in · email · 3 of our mailboxes hold it
Seed Presence in Seedless Watermelon - Supplier: QC Fresh - Origin: Australia - AWB No.: 157-69950683 - Received: 12.05.2026
Dear Quenton Please note that we have had several customer complaints from the recent shipment of Seedless Watermelon originating from Australia received under AWB No. 157-69950683 on May 12, 2026. During inspection and subsequent distribution, it was identified that multiple fruits labelled as “Seedless Watermelon” contained developed black seeds within the flesh. This is considered a significant
image001.png not captured, image002.png not captured, image003.png not captured
what was said Quenton Carter · out · email
Re:
Hi All, Please Note Third party weighs the parcel of melons before leaving the Freight Forward to travel to the Airport When received it is weighed in this case by Qantas for the weight for purchase of jet fuel by the airline. Once they fly, honestly my Company has no access to the order. The long and the short, I cannot accept any weight claims. Please talk to transport both air and land. Best re [only the opening of this message is held]
what was said QC | FRUTULIP | DXB · in · email
RE:
We received 12 bins from this shipment. [only the opening of this message is held]
what was said Quenton Carter · out · email
(no subject)
HI how many bins did you receive? Quenton Dear Carter & Associates Team, This is to bring to your attention the *weight discrepancy* observed with the recent *Watermelon* shipment origin from *Australia* under *AWB No.: 157-69950683* received at *FRUTULIP* *General Trading LLC, Dubai* on May 12, 2026. During receiving and inspection of the shipment our team observed weight discrepancy as mentioned [only the opening of this message is held]
what was said Quenton Carter · out · email
Re: Weight Discrepancy - Watermelon Seedless (Australia) - AWB number 157-69950683 - Received on 12/05/2026
I fear that it is kasmiri wool
image001.png not captured
what was said Liam Fraser · in · email
Re: Weight Discrepancy - Watermelon Seedless (Australia) - AWB number 157-69950683 - Received on 12/05/2026
Need photos on scales, we have the airline check in confirming the weight on departure, either it’s dehydration or they’re pulling the wool Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946 ________________________________
image001.png not captured
what was said Quenton Carter · out · email
Fwd: Weight Discrepancy - Watermelon Seedless (Australia) - AWB number 157-69950683 - Received on 12/05/2026
another discrepency on the weight? Why is it so? ---------- Forwarded message --------- From: QC | FRUTULIP | DXB <qc@frutulip.com> Date: Tue, 12 May 2026 at 19:13 Subject: Weight Discrepancy - Watermelon Seedless (Australia) - AWB number 157-69950683 - Received on 12/05/2026 To: Exports <exports@carterandassoc.com.au>, James McNamara < james@carterandassoc.com.au>, Quenton Carter <quenton@cartera
image001.png not captured
what was said QC | FRUTULIP | DXB · in · email · 2 of our mailboxes hold it
Weight Discrepancy - Watermelon Seedless (Australia) - AWB number 157-69950683 - Received on 12/05/2026
Dear Carter & Associates Team, This is to bring to your attention the weight discrepancy observed with the recent Watermelon shipment origin from Australia under AWB No.: 157-69950683 received at FRUTULIP General Trading LLC, Dubai on May 12, 2026. During receiving and inspection of the shipment our team observed weight discrepancy as mentioned below: Empty Pallet and bin weight = 22.5 Total Palle
image001.png not captured
what was said Phytosanitary Exports · in · email · 2 of our mailboxes hold it
RE: 1038146 - FRUTULIP - DUBAI - SWM - 157-6995 0683
Thank you 😊 Best Regards, Heidi McLaughlin Phone: ON BEHALF OF [A black background with green text AI-generated content may be incorrect.]<https://www.carterandassoc.com.au/>
image001.jpg not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.png not captured, image012.png not captured, image013.jpg not captured, image014.png not captured, image015.jpg not captured
what was said VIF Export · in · email · 2 of our mailboxes hold it
RE: 1038146 - FRUTULIP - DUBAI - SWM - 157-6995 0683
Hi Heidi, My apology, as I meant to send that through yesterday. Please find attached.
image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image015.png not captured, image016.png not captured, image017.png not captured, image018.jpg not captured, image019.png not captured, image020.png not captured, image021.png not captured, image022.jpg not captured, image023.png not captured, image024.jpg not captured, RFP 10806959 COMP.pdf not captured
what was said Phytosanitary Exports · in · email · 2 of our mailboxes hold it
RE: 1038146 - FRUTULIP - DUBAI - SWM - 157-6995 0683
Hi Team, Could you please forward RFP with PIH number for 1038146 once available. Thank you.
image001.jpg not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.png not captured, image012.jpg not captured, image013.png not captured, image014.jpg not captured, image015.png not captured
what was said Dannielle White · in · email
1038146 - FRUTULIP - SQ256/10 - QR947/11 - QR1014/11 - ETA DUBAI: 11/05/26 22:15 - (157-6995 0683) - 11917
Hello, Please find attached the final documents for your airfreight to Dubai. [only the opening of this message is held]
what was said Dannielle White · in · email
1038146 - FRUTULIP - SQ256/10 - QR947/11 - QR1014/11 - ETA DUBAI: 11/05/26 22:15 - (157-6995 0683) - 11917
Hello, Please find attached the final documents for your airfreight to Dubai. [only the opening of this message is held]
what was said Liam Fraser · in · email · 2 of our mailboxes hold it
Re: c - FRUTULIP - DUBAI - SWM - 157-6995 0683
Updated COO attached Liam Fraser Sales Manager Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Australia [Australian Trusted Trader - South Australia Roadshow] [Accre
image011.png not captured, image012.jpg not captured, image013.png not captured, image014.jpg not captured, image015.png not captured, image016.png not captured, image017.png not captured, image018.png not captured, image019.png not captured, image020.png not captured, image021.png not captured, image022.png not captured, image023.jpg not captured, image024.png not captured, Outlook-bzin0jc2.png not captured, Outlook-mobilePhon.png not captured, Outlook-emailAddre.png not captured, Outlook-website.png not captured, Outlook-address.png not captured, Outlook-Australian.png not captured, Outlook-Accreditat.png not captured, Outlook-General Ne.png not captured, NON.C0H2K6QK9.pdf not captured
what was said VIF Export · in · email · 2 of our mailboxes hold it
RE: c - FRUTULIP - DUBAI - SWM - 157-6995 0683
Good afternoon team, Please see attached stamped originals for this shipment.
image001.png not captured, image002.jpg not captured, image003.png not captured, image004.jpg not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.png not captured, image012.png not captured, image013.jpg not captured, image014.png not captured, QC 1038146 CIPL.pdf not captured
what was said Liam Fraser · in · email · 2 of our mailboxes hold it
Re: c - FRUTULIP - DUBAI - SWM - 157-6995 0683
Liam Fraser Sales Manager Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Australia [Australian Trusted Trader - South Australia Roadshow] [Accreditation & Policies]
image011.png not captured, image012.jpg not captured, image013.png not captured, image014.jpg not captured, image015.png not captured, image016.png not captured, image017.png not captured, image018.png not captured, image019.png not captured, image020.png not captured, image021.png not captured, image022.png not captured, image023.jpg not captured, image024.png not captured, Outlook-wixkvuno.png not captured, Outlook-mobilePhon.png not captured, Outlook-emailAddre.png not captured, Outlook-website.png not captured, Outlook-address.png not captured, Outlook-Australian.png not captured, Outlook-Accreditat.png not captured, Outlook-General Ne.png not captured, RE: 1038146 - FRUTULIP - DUBAI - SWM - 157-6995 0683.eml not captured, image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.jpg not captured, image010.png not captured, NON-DUBBORAN1-NONFTA-APPROVED.pdf not captured, Original 3 - (for Shipper) - 157-69950683.PDF not captured
what was said Liam Fraser · in · email · 2 of our mailboxes hold it
Re: c - FRUTULIP - DUBAI - SWM - 157-6995 0683
Other pre-alert attached ?? Liam Fraser Sales Manager Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Australia [Australian Trusted Trader - South Australia Roadshow]
image011.png not captured, image012.jpg not captured, image013.png not captured, image014.jpg not captured, image015.png not captured, image016.png not captured, image017.png not captured, image018.png not captured, image019.png not captured, image020.png not captured, image021.png not captured, image022.png not captured, image023.jpg not captured, image024.png not captured, Outlook-lnq0ipvc.png not captured, Outlook-mobilePhon.png not captured, Outlook-emailAddre.png not captured, Outlook-website.png not captured, Outlook-address.png not captured, Outlook-Australian.png not captured, Outlook-Accreditat.png not captured, Outlook-General Ne.png not captured
what was said VIF Export · in · email · 2 of our mailboxes hold it
RE: c - FRUTULIP - DUBAI - SWM - 157-6995 0683
Hi team, Apologies for the delay, please see attached phyto for this shipment.
image011.png not captured, image012.jpg not captured, image013.png not captured, image014.jpg not captured, image015.png not captured, image016.png not captured, image017.png not captured, image018.png not captured, image019.png not captured, image020.png not captured, image021.png not captured, image022.png not captured, image023.jpg not captured, image024.png not captured, QC 1038146 HC.pdf not captured
what was said Phytosanitary Exports · in · email · 2 of our mailboxes hold it
RE: 1038146 - FRUTULIP - DUBAI - SWM - 157-6995 0683
Hi Angela, Please find the attached updated documents. Please don't hesitate to contact me should you have any queries.
image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.jpg not captured, image010.png not captured, 1038146 Commercial Invoice.pdf not captured, 1038146 Packing List.pdf not captured
what was said VIF Export · in · email · 2 of our mailboxes hold it
RE: 1038146 - FRUTULIP - DUBAI - SWM - 157-6995 0683
Hi Quenton and Heidi/Phoebe, Further to discussion with Danielle earlier, we will update this RFP with net 3732kg, gross 3965kg and approx. bin weight 311kg. I will request warehouse to apply these labels to each bin. Please email through your docs for stamping tomorrow as early as possible. Our warehouse will be printing the Phyto once authorised and printing/stamping your commercial docs. I will
image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.jpg not captured, image010.png not captured, NON-DUBBORAN1-NONFTA-APPROVED.pdf not captured, Original 3 - (for Shipper) - 157-69950683.PDF not captured
what was said VIF Export · in · email · 2 of our mailboxes hold it
RE: 1038146 - FRUTULIP - DUBAI - SWM - 157-6995 0683
Hi Heidi, As net weight is close to 310kg per bin, will you be going with this instead for your docs = 3720KG, gross weight ? Also I have drafted labels as per attached in order to try and get this sorted asap, please confirm if ok and I will request warehouse to label before this is sent.
image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.jpg not captured, image010.png not captured, QC FRESH WATERMELON LABELS DXB.docx not captured
what was said VIF Export · in · email · 2 of our mailboxes hold it
RE: 1038146 - FRUTULIP - DUBAI - SWM - 157-6995 0683
Hi Heidi and Quenton, Please note gross weight is 3965kg per attached. I have updated net weight as 3725kg in RFP (minus pallet weight 20kg ea) with sell rate as $6.80 / kg per below. Please advise asap if any different. Can you please send updated docs as soon as possible, we need to update the RFP prior to inspection and prepare job for warehouse for the weekend. Also the Inspector has already c
image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.jpg not captured, image010.png not captured, 4236_001.pdf not captured
what was said Quenton Carter · out · email · 2 of our mailboxes hold it
Re: 1038146 - FRUTULIP - DUBAI - SWM - 157-6995 0683
Please Note that the invoiced price for this shipment is $6.80
image001.jpg not captured, image002.png not captured
what was said Phytosanitary Exports · in · email · 2 of our mailboxes hold it
RE: 1038146 - FRUTULIP - DUBAI - SWM - 157-6995 0683
Hello, ** Apologies, resending with correct attachments (PO number corrected) ** Please find attached preliminary documents for job 1038146 12 BINS SWM PREMIUM 6-9KG - NET 350KG / GROSS 370KG – coming from HE Heathers vis Steve (Priority Produce) Friday 08/05/26 Please advise Gross Weight once available and we will update documents and send through to you for stamping.
image001.jpg not captured, image002.png not captured, 1038146 Commercial Invoice.docx not captured, 1038146 Packing List.docx not captured
what was said Quenton Carter · out · email
1038146
TRADE REQUEST 1 REQUEST PER PURCHASE ORDER TO BE RAISED (SEPARATE BY USING ALPHA CHARACTER AT THE END) REQUESTED BY QUENTON TRADE # 1038146 DOMESTIC PURCHASE DETAILS GROWER / SUPPLIER HEATHER DELIVER TO: DELVER to PRIORITY REQUESTED DELIVERY DATE: 08/08/26 TRANSPORT (LOCAL): PRIORITY PRODUCT: MELONS MELONS VARIETY SEEDLESS WATER MELONS SWM Stock on HAND GRADE / CLASS PREMIUM QTY 3300 700kg SIZE 6 [only the opening of this message is held]
what was said Quenton Carter · out · email · 2 of our mailboxes hold it
Please find the update for 1038146
TRADE REQUEST 1 REQUEST PER PURCHASE ORDER TO BE RAISED (SEPARATE BY USING ALPHA CHARACTER AT THE END) REQUESTED BY QUENTON TRADE # 1038146 DOMESTIC PURCHASE DETAILS GROWER / SUPPLIER HEATHER DELIVER TO: DELVER to PRIORITY REQUESTED DELIVERY DATE: 08/08/26 TRANSPORT (LOCAL): PRIORITY PRODUCT: MELONS VARIETY SEEDLESS WATER MELONS GRADE / CLASS PREMIUM QTY 4000 SIZE 6 to 9kg CLASS Premium PACK TYPE
what was said Phytosanitary Exports · in · email · 2 of our mailboxes hold it
RE: 1038146 - FRUTULIP - DUBAI - SWM - 157-6995 0683
Hello, Please find attached preliminary documents for job 1038146 12 BINS SWM PREMIUM 6-9KG - NET 350KG / GROSS 370KG – coming from HE Heathers vis Steve (Priority Produce) Friday 08/05/26 Please advise Gross Weight once available and we will update documents and send through to you for stamping.
image001.jpg not captured, image002.png not captured, 1038146 Commercial Invoice.docx not captured, 1038146 Packing List.docx not captured
what was said Phytosanitary Exports · in · email
Purchase Order - 1038146 - 12 Bins Watermelons - HE HEATHERS
Hello, Please find attached Purchase Order for 1038146 to be delivered to Vision International via Steve (Priority Produce) for Export Airfreight. [only the opening of this message is held]
what was said Quenton Carter · out · email · 2 of our mailboxes hold it
new order 1038146
TRADE REQUEST 1 REQUEST PER PURCHASE ORDER TO BE RAISED (SEPARATE BY USING ALPHA CHARACTER AT THE END) REQUESTED BY QUENTON TRADE # 1038146 DOMESTIC PURCHASE DETAILS GROWER / SUPPLIER HEATHER DELIVER TO: DELVER to PRIORITY REQUESTED DELIVERY DATE: 08/08/26 TRANSPORT (LOCAL): PRIORITY PRODUCT: MELONS VARIETY SEEDLESS WATER MELONS GRADE / CLASS PREMIUM QTY 7300 SIZE 6 to 9kg CLASS Premium PACK TYPE
2 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 19:17 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 19:25 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 19:25 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 19:25 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 19:25 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 19:17 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 17:04 AEDT; trade states at 9 Oct 2026 19:17 AEDT; WhatsApp messages at 9 Oct 2026 19:23 AEDT; WhatsApp pictures at 9 Oct 2026 19:12 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At ORDER
What is owed while a trade sits here: the grower's supply confirmation or a trader's attestation of a verbal one, and the allocation cross-check. Late here means: a purchase order or a booking is about to leave with supply unconfirmed.
Documents
| document | produced | it prints | |
|---|---|---|---|
| purchase order | not stated | no total on it | recorded with no file on this machine |
| transport document | not stated | no total on it | recorded with no file on this machine |
Send
Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.
What takes it forward
TRADE OPENED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.
Move it on
It is at ORDER. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.
Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.