320 trays Hass avocados, AUD 10,560.00 (1038155)
not placedWhere it stands
- Where the goods are: booked with the carrier, not yet departed, since 8 Oct 2026 17:28 AEDT (email:exports@carterandassoc.com.au|1a11a331937b86e3)
- What the customer has been told: nothing yet; not yet told the freight was booked
- Receivable: nothing yet; no invoice is raised
- What happens next: On hold: 1 question only James McNamara can answer is open on this trade. It is on the desk regardless; the questions are under "What is waiting, and on whom".. It is being finished by hand, off the desk; nothing is sent on it from here. The folder still needs a purchase order, a commercial invoice and a packing list.
What the customer has been told
| Booked | Not told yet (this step was reached 8 Oct 2026 17:28 AEDT) |
| Received by the forwarder | Not reached yet |
| Departed | Not reached yet |
| Arrived | Not reached yet |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
| product | quantity | sell | buy |
|---|---|---|---|
| Hass avocados, Class 1, 20, 5 kg tray | 320 trays | sell AUD 33.00 per tray Declared at AUD 33.00 by Quenton Carter, 13 May 2026, via email. Source: Quenton's trade request 1038155, email 13 May 2026 16:54 AEST (buy $23/pack, sell $33/pack AUD); costing sheet in 07_Finance invoices 320 trays at AUD 10,560.00 on 14 May. Cancelled 15 May, replaced by 1038157. |
buy not stated landed or ex farm is not recorded |
The ledger
| document | counterparty | amount | state |
|---|---|---|---|
| bill INV-11958 / 1038155 |
Phyto Services Pty Ltd linked by named on the document |
AUD 275.00 paid AUD 0.00, outstanding AUD 275.00, 137 days past due no instalment is recorded against this document |
Unpaid due 25 May 2026 no term printed on it |
Invoiced not stated, and the ledger carries nothing outstanding against it. Billed to us AUD 275.00, of which AUD 275.00 is outstanding.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
No result has been struck for this trade yet. 4 cost lines are held against its cost stack so far. The desk strikes one for itself once the actual cost stack is complete — nothing here waits on a person to press it.
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | nothing in this folder is named as one |
| commercial invoice | nothing in this folder is named as one |
| packing list | nothing in this folder is named as one |
This trade cannot show a purchase order, a commercial invoice and a packing list to anybody who asks for them. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
0 files sit in this trade's folder, of which 0 files are typed as a document and 0 files could not be typed from what they print.
Dates
Its calendar
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
3 messages came in on this trade with nothing going out after them. The oldest is Liam Fraser on 8 Oct 2026 17:30 AEDT, 23 hours ago: Fw: 1038155 - SKY FRESH - 320 x HASS AVOCADOS - SINGAPORE. The last thing that went out from us on this trade was 8 Oct 2026 14:46 AEDT.
4 things are missing, behind 7 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.
| what is missing | what it stops | who settles it |
|---|---|---|
| Not held | The assistant did not answer a question on this trade: could not answer | James McNamara open 15 days by 24 Sep 2026 |
| To be done | File the 15 May draft AWB, COMP RFP and amended PO with the trade in Drive (1038155, 1038157) | Quenton Carter open 15 days no by-when set |
| the customer | The customer is not evidenced outside the old book (1038155) | James McNamara open 16 days no by-when set |
| phyto services | Phyto Services: the AUD 2,162.50 you disputed on 12 Aug is under final demand, payable 30 Sep. Pay it, settle on their offers (e.g. AUD 150.00 on INV-11973), or let it run? | James McNamara open 15 days no by-when set |
Freight
The freight
No shipment is recorded on this trade.
Freight cost not known: no forwarder bill is linked to this trade in our copy of Xero, and none is in its folder. The rate card is a list rate and is a quoting figure, never a cost. Liam Fraser can supply the invoice. Owner: James McNamara.
No departure or arrival date, carrier, vessel or weight is recorded on this shipment yet: each is read off the forwarder's own document, and prints as a gap until then.
Market
Market
- avocado: 1 of 5 production regions have adverse weather in the next 7 days. Supply normal on weather alone (Bureau of Meteorology, state precis forecast, read 9 Oct)
Commodity outlook. Feeds last read 9 Oct, 04:30 pm.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | not named on this trade | |
| Billed us | Phyto Services Pty Ltd | a bill in the ledger |
| Grower | not named on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| Phyto Services Pty Ltd | accounts@phytosanitaryservices.com.au | unproved |
Writing to us on this trade: Liam Fraser liam.fraser@vision.com.au; VIF Export bneexport@vision.com.au; Phytosanitary Exports exports@phytosanitaryservices.com.au.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. No consignment stage on this trade is evidenced at all.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached nothing on this trade evidences it yet. |
no evidence |
| TRADE OPENED needs our word |
not reached nothing on this trade evidences it yet. |
no evidence |
| BOOKED needs counterparty word |
not reached nothing on this trade evidences it yet. |
no evidence |
| DEPARTED needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| ARRIVED needs counterparty word |
not reached nothing on this trade evidences it yet. |
no evidence |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| PAID IN needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| PAID OUT needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
Showing mail only. Show everything.
what was said Liam Fraser · in · email · 2 of our mailboxes hold it
Fw: 1038148, 1038155 & 1038157
Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946 [only the opening of this message is held]
what was said Liam Fraser · in · email
Fw: 1038155 - SKY FRESH - 320 x HASS AVOCADOS - SINGAPORE
Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946 ________________________________
image001.jpg not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured
what was saidWhatsApp James · out
(no subject)
https://desk-4jqvijfjva-ts.a.run.app/
what was saidWhatsApp Quenton · out
(no subject)
500Gram
what was saidWhatsApp Quenton · out · 2 of our mailboxes hold it
(no subject)
[media attached: image — not captured]
what was saidWhatsApp Carter & Associates (agent) · out
(no subject)
*URGENT — Estate health: inbound off* The estate is NOT reading email — inbound processing is switched off. No incoming email is being seen or actioned.
what was saidWhatsApp Carter & Associates (agent) · out
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Google Workspace <googleworkspace-noreply@google.com> Subject: Reach new customers with up to $1800 in Google Ads credit Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
what was saidWhatsApp Carter & Associates (agent) · out
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: The Google Workspace Team <workspace-noreply@google.com> Subject: Regarding your account: Upgrade today Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
Show all 380 lines — 372 older lines not printed.
5 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 13:48 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 17:00 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 17:00 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 17:00 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 17:00 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 15:43 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 14:51 AEDT; trade states at 9 Oct 2026 16:47 AEDT; WhatsApp messages at 9 Oct 2026 17:00 AEDT; WhatsApp pictures at 9 Oct 2026 16:53 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At ORDER
What is owed while a trade sits here: the grower's supply confirmation or a trader's attestation of a verbal one, and the allocation cross-check. Late here means: a purchase order or a booking is about to leave with supply unconfirmed.
Documents
| document | produced | it prints | |
|---|---|---|---|
| claim quality report | not stated | no total on it | recorded with no file on this machine |
| credit note | not stated | no total on it | recorded with no file on this machine |
| phytosanitary certificate | not stated | no total on it | recorded with no file on this machine |
| purchase order | not stated | no total on it | recorded with no file on this machine |
| statement | not stated | no total on it | recorded with no file on this machine |
Send
Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.
What takes it forward
TRADE OPENED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.
Move it on
It is at ORDER. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.
Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.