Freshmart Singapore, 416 Angelino plums - 48mm premium to SIN, flew 22 May 2026, AUD 16,432.00 (1038156)
9 PAID INWhere it stands
- Where the goods are: landed at destination, since 22 May 2026 12:00 AEST (Vision International)
- What the customer has been told: nothing yet; not yet told the freight was booked, it left and it arrived
- Receivable: nothing; the invoice is paid
- What happens next: It is being finished by hand, off the desk; nothing is sent on it from here. The folder still needs a purchase order, a commercial invoice and a packing list.
- Not certain: That it left is taken from the ETD held; no word from the forwarder or the carrier says so.
What the customer has been told
| Booked | Not told yet (this step was reached 8 Jul 2026 12:58 AEST) |
| Received by the forwarder | No word held; it has left |
| Departed | Not told yet (this step was reached 22 May 2026 06:00 AEST) |
| Arrived | Not told yet (this step was reached 22 May 2026 12:00 AEST) |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
| product | quantity | sell | buy |
|---|---|---|---|
| Angelino plums | 416 | sell AUD 39.50, the unit it is per is not stated ledger invoice |
buy not stated landed or ex farm is not recorded |
The ledger
| document | counterparty | amount | state |
|---|---|---|---|
| bill 47608 |
Prima Fresh Orchards linked by purchase order match |
AUD 8,320.00 paid AUD 8,320.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 18 Jun 2026 no term printed on it |
| bill INV-11962 / 1038156 |
Phyto Services Pty Ltd linked by named on the document |
AUD 275.00 paid AUD 0.00, outstanding AUD 275.00, 133 days past due no instalment is recorded against this document |
Unpaid due 29 May 2026 no term printed on it |
| bill 00238793 |
VISION INTERNATIONAL linked by named on the document This document is also linked to 1038154, 1038162, 1038160, 1038158, 1038157, 1038153, 1038161. Its own number names one trade, so the other link is a mis-link to be corrected at its source. Owner: Obsidian Advisory. |
AUD 276,458.52 paid AUD 276,458.52, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 27 May 2026 no term printed on it |
| invoice 1038284 |
FRESHMART SINGAPORE PTE LTD linked by named on the document |
AUD 16,432.00 paid AUD 0.00, outstanding AUD 0.00 no instalment is recorded against this document |
Deleted due 5 Jun 2026 Payment terms and trade limits as per signed agreement between Companies unless otherwise specified. |
| invoice 1038156 |
FRESHMART SINGAPORE PTE LTD linked by named on the document |
AUD 16,432.00 paid AUD 16,432.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 5 Jun 2026 Payment terms and trade limits as per signed agreement between Companies unless otherwise specified. |
Invoiced AUD 16,432.00, and the ledger carries nothing outstanding against it. Billed to us AUD 16,292.31, of which AUD 275.00 is outstanding.
Deposit and release
Release is standard. Our copy of Xero is too old to say what is paid today; payment is chased on its own invoice.
No instalment is recorded on this invoice, so the whole invoice is due before release.
No release has been recorded on this desk for this trade.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Open invoices for Freshmart Singapore, each with its state
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
Vision International's bills against the rate card
Nothing is billed above the card.
- Bill 00238793: not compared. the record does not hold the gross weight (looked for on the shipment row, the shipped lines, the waybill, packing list and commercial invoice as printed, the weigh sheets, our own commercial invoice and packing list as sent, the trade's lines), and the bill charges by the kilogram
| Trade P&L | total |
|---|---|
| Revenue | AUD 16,432.00 |
| Cost of goods | AUD 16,292.31 |
| Gross profit | AUD 139.69 |
| Gross margin (% of revenue) | 0.9% |
| Markup (% on cost) | 0.9% |
After the trade: quoted against billed
Not compared. The desk holds no quote stack for this trade (it was quoted before the desk priced quotes, or the stack was never written), so there is no quoted cost to set against the bills. The quote is a document in the trade folder and a quote of record is filed on Drive; its prices are not in the record as cost lines.
This trade is open, with its bills in. Reviewed 9 Oct 2026.
What it cost
From the Vision bills linked to the trade in the ledger.
| Billed | Lines | |
|---|---|---|
| Other charges | AUD 540.00 | Documentation (Vision bill 00238793) |
| Other charges | AUD 1,736.92 | Export Security Screening (Vision bill 00238793); Electronic Processing Fee Handling (Terminal) Handling (Vision) RFP Temperature Recorder (Vision bill 00238793) |
| Freight | AUD 5,409.60 | Fuel Surcharge (Vision bill 00238793); International Freight (Vision bill 00238793) |
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | nothing in this folder is named as one |
| commercial invoice | nothing in this folder is named as one |
| packing list | nothing in this folder is named as one |
This trade cannot show a purchase order, a commercial invoice and a packing list to anybody who asks for them. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
0 files sit in this trade's folder, of which 0 files are typed as a document and 0 files could not be typed from what they print.
Dates
Its calendar
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
2 messages came in on this trade with nothing going out after them. The oldest is email on 18 Aug 2026 18:49 AEST, 51 days ago: AP/AR Report 17/08/2026. The last thing that went out from us on this trade was 17 Aug 2026 19:22 AEST.
4 things are missing, behind 4 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.
| what is missing | what it stops | who settles it |
|---|---|---|
| Two sources disagree | costed against billed: International Freight | James McNamara open 12 days no by-when set |
| vision freight overcharge 4941 | Log an open claim/cost-dispute line against Vision for the (unapportioned) share of the AUD 4,941.60 credit request (1038156). | Obsidian Advisory open 15 days no by-when set |
| To be done | Attach Prima Fresh Orchards (grower) and Vision International (forwarder) as counterparties on the record (1038156). | Obsidian Advisory open 15 days no by-when set |
| Not held | The credit note of Wed 12 Aug went to Phyto Services Pty Ltd, not the trade's own customer or grower (1038156) | james open 14 hours no by-when set |
Freight
The freight
| mode and carrier | document | dates | weights |
|---|---|---|---|
| air carrier not recorded, QF35 |
AWB 08162415614 | departed 22 May 2026 arrived 22 May 2026 stated by Vision International |
gross weight not recorded chargeable weight not recorded |
Freight cost from the forwarder's bill in our copy of Xero: Vision International bill 00238793, AUD 276,458.52 (shared with another trade).
The dates, carrier, vessel and weights above are as recorded on the shipment; where one is missing, it prints as a gap and the forwarder's own document settles it.
Market
Market
This consignment has landed; the market can no longer change how it arrives.
Commodity outlook. Feeds last read 9 Oct, 04:30 pm.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | FRESHMART SINGAPORE PTE LTD | the counterparty record |
| Billed us | Prima Fresh Orchards | a bill in the ledger |
| Billed us | Phyto Services Pty Ltd | a bill in the ledger |
| Billed us | VISION INTERNATIONAL | a bill in the ledger |
| Grower | not named on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| VISION INTERNATIONAL | Adam Downing adam.downing@vision.com.au | proved |
| Prima Fresh Orchards | Prima Admin admin@primafreshfruit.com.au | proved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Accounts bneaccounts@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Export bneexport@vision.com.au | proved |
| Prima Fresh Orchards | Prima Despatch despatch@primafreshfruit.com.au | proved |
| VISION INTERNATIONAL | Gauresh Patel gauresh@vision.com.au | proved |
| Prima Fresh Orchards | Gerard Alampi gerard@primafreshfruit.com.au | proved |
| VISION INTERNATIONAL | Hugh Philip hugh.philip@vision.com.au | proved |
| Prima Fresh Orchards | info@primafreshfruit.com.au | proved |
| Prima Fresh Orchards | Jackson Bennett jackson@primafreshfruit.com.au | proved |
| Prima Fresh Orchards | Kat Heimbach kat@primafreshfruit.com.au | proved |
| VISION INTERNATIONAL | Kaumil Patel kaumil.patel@vision.com.au | proved |
| VISION INTERNATIONAL | leanne.james@vision.com.au | proved |
| VISION INTERNATIONAL | Leigh Gadsby leigh@vision.com.au | proved |
| VISION INTERNATIONAL | Liam Fraser liam.fraser@vision.com.au | proved |
| VISION INTERNATIONAL | Mandy Collins mandy.collins@vision.com.au | proved |
| VISION INTERNATIONAL | Michael Thirgood mic@vision.com.au | proved |
| VISION INTERNATIONAL | nathan.graham@vision.com.au | proved |
| VISION INTERNATIONAL | Romer Tortoza romer.tortoza@vision.com.au | proved |
| VISION INTERNATIONAL | Sean McGrory sean.mcgrory@vision.com.au | proved |
| Prima Fresh Orchards | Shane Chen shane@primafreshfruit.com.au | proved |
| VISION INTERNATIONAL | Tennille Green tennille.green@vision.com.au | proved |
| VISION INTERNATIONAL | +61416229659 | unproved |
| Prima Fresh Orchards | Kat Heimbach +61419173867 | unproved |
| FRESHMART SINGAPORE PTE LTD | +6567797111 | unproved |
| FRESHMART SINGAPORE PTE LTD | Acct FM account@fmart.com.sg | unproved |
| Phyto Services Pty Ltd | accounts@phytosanitaryservices.com.au | unproved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au, liam.fraser@vision.com.au, sean.mcgrory@vision.com.au, bneexport@vision.com.au | unproved |
| VISION INTERNATIONAL | bneexport@vision.com.au, liam.fraser@vision.com.au | unproved |
| FRESHMART SINGAPORE PTE LTD | Desmond desmond@fmart.com.sg | unproved |
| FRESHMART SINGAPORE PTE LTD | Fely fely@fmart.com.sg | unproved |
| VISION INTERNATIONAL | Greg Firth greg.firth@vision.com.au | unproved |
| Prima Fresh Orchards | jackson@primafreshfruit.com.au, info@primafreshfruit.com.au | unproved |
| VISION INTERNATIONAL | liam.fraser@vision.com.au, bneexport@vision.com.au | unproved |
| FRESHMART SINGAPORE PTE LTD | Peter peter@fmart.com.sg | unproved |
| VISION INTERNATIONAL | Pricing pricing@vision.com.au | unproved |
| FRESHMART SINGAPORE PTE LTD | WeiMin weimin@fmart.com.sg | unproved |
| FRESHMART SINGAPORE PTE LTD | Wei Xia weixia@fmart.com.sg | unproved |
Writing to us on this trade: Phytosanitary Exports exports@phytosanitaryservices.com.au; Wei Xia weixia@fmart.com.sg; VIF Export bneexport@vision.com.au; Liam Fraser liam.fraser@vision.com.au.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at PAID IN.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| TRADE OPENED needs our word |
reached dated 15 May 2026, on a document |
1 piece of evidence. Each move is a line on the timeline below. |
| BOOKED needs counterparty word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| DEPARTED needs document |
reached dated 22 May 2026, on a document disputed, two readings, both shown, neither chosen.
|
1 piece of evidence. Each move is a line on the timeline below. |
| ARRIVED needs counterparty word |
reached dated 22 May 2026, on a document |
1 piece of evidence. Each move is a line on the timeline below. |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
part dated 15 May 2026, on a document. This stage needs BOTH the commercial invoice as a document on the trade AND a matching sales invoice in the ledger. The invoice document on the trade is the half that is missing. Owner: Obsidian Advisory. |
1 piece of evidence. Each move is a line on the timeline below. |
| PAID IN needs document |
reached dated 29 Jun 2026, with no grade recorded |
no evidence |
| PAID OUT needs document |
part dated not stated, with no grade recorded. Part settled: what was invoiced and what has been received both print below. |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
Showing mail only. Show everything.
what was said amy@phytosanitaryservices.com.au · in · email
URGENT: OVERDUE ACCOUNT – REMINDER 4 – PAYMENT DEMAND
PSS places demand on hold during discussion but rejects shortfall claim and full-and-final settlement. Only INV-11973 (trade 1038159) and INV-12014 (trade 1038163) factually disputed; other eight invoices ~$1,722.50 not alleged incorrect. Asks reply by 11/09/26.
Response to dispute schedule.pdf not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 17/08/2026
(no specific reference to 1038310 in this message) Atul: Eastern Green 50% payment of $33,333 received 12/08/2026, applied to Invoice No. 1038267 (total $64,875), AR balance outstanding $31,542. FRESH MART payment received 29/06/2026, allocated to Invoice Nos. 1038156 and 1038153 (screenshot). None…
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what was said quenton@carterandassoc.com.au · out · email
AP/AR Report 17/08/2026
(no specific reference to 1038310 in this message) Quenton says Eastern Green Singapore paid 50% of its invoice for the mandarins but the payment is not shown as accounted for; asks Obsidian to show where FRESH MART Singapore paid. No trade number named.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 17/08/2026
(no specific reference to 1038310 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 17/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, QC Fresh - AP Run 17.08.2026.xlsx not captured, 17082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured
what was said james@carterandassoc.com.au · out · email
URGENT: OVERDUE ACCOUNT – REMINDER 4 – PAYMENT DEMAND
James formally disputes $2,162.50: paid $70,492.50 of $74,250 fees; unperformed work on paid fees $4,400-$13,640. Says INV-11973 is for trade 1038159, cancelled per PSS own log; proposes PSS credit the balance in full and final settlement.
PSS_Reconciliation_Schedule.docx not captured
what was said amy@phytosanitaryservices.com.au · in · email
URGENT: OVERDUE ACCOUNT – REMINDER 4 – PAYMENT DEMAND
Phyto Services (Amy Gordon) Reminder 4: outstanding debt $2,162.50; demands full payment by COB Thu 13/08/2026 or referral to debt collection agency with interest/fees and credit default. Quotes earlier reminders and Atul 30 Jun CN allocation.
Statement for QC - FRESH PTY LTD As At 06Aug2026.pdf not captured
what was said quenton@carterandassoc.com.au · out · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Quenton forwards the thread to James.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Atul: contact name updated, 'FRESHMART SINGAPORE PTE LTD' replaced with 'SKY FRESH-FRUITS IMPORT & EXP.'
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what was said quenton@carterandassoc.com.au · out · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Quenton: "credit fresh mart and book sky fresh today".
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what was said carterandassoc@obsidianadvisory.com.au · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Atul follows up on the 1038148 customer-name question.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Atul asks Quenton/James whether to move 1038148 to the customer named by FreshMart.
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what was said desmond@fmart.com.sg · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
FreshMart (Desmond): invoice 1038148 belongs to SKY FRESH; reverse it; "we have already settled all outstanding invoices with Carter & Associates." Quoted June SOA lists 1038156 $16,432.00.
RE: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD.eml not captured, Invoice 1038148.pdf not captured
what was said quenton@carterandassoc.com.au · out · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Quenton forwards invoice 1038148 to Atul/James: "Needs to be resolved".
Invoice 1038148.pdf not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Atul sends Invoice 1038148 to FreshMart.
Invoice 1038148.pdf not captured
what was said weimin@fmart.com.sg · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
FreshMart (Lim Wei Min): no such invoice or outstanding in their system; asks for the invoice.
what was said messaging-service@post.xero.com · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Automated Xero statement to FreshMart: outstanding total $22656.00 AUD, more than 30 days beyond terms (30 days EOM).
Statement for FRESHMART SINGAPORE PTE LTD As At 09Jul2026.pdf not captured
what was said leanne.james@vision.com.au · in · email
RE: Carter & Associates account - FY26 invoice reconciliation and credit requests
Vision acknowledges; quoted C&A request (8 Jul): invoices 00237533/00238793 trades 1038126, 1038153, 1038154, 1038156 billed freight AUD 1.00/kg vs card 0.80+0.20, fuel twice, screening 0.12 vs 0.08; second AUD 265.00 doc fee on 1038154 and 1038156; AUD 4,941.60.
what was said leanne.james@vision.com.au · in · email
FW: Payment has been made by Carter & Associates for VISION INTERNATIONAL for AUD 150,000.00
Vision (Leanne James) wants it settled before financial year end.
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what was said quenton@carterandassoc.com.au · out · email
FW: Payment has been made by Carter & Associates for VISION INTERNATIONAL for AUD 150,000.00
Quenton reply to Vision with quoted text only; no new content.
what was said quenton@carterandassoc.com.au · out · email
FW: Payment has been made by Carter & Associates for VISION INTERNATIONAL for AUD 150,000.00
Quenton forwards: "This not paid".
00238793.pdf not captured, QC SOA.pdf not captured
what was said kaumil.patel@vision.com.au · in · email
FW: Payment has been made by Carter & Associates for VISION INTERNATIONAL for AUD 150,000.00
Vision sends invoice 00238793 and SOA; invoice partially paid.
00238793.pdf not captured, QC SOA.pdf not captured
what was said james@carterandassoc.com.au · out · email
FW: Payment has been made by Carter & Associates for VISION INTERNATIONAL for AUD 150,000.00
James asks Vision for SOA itemised against C&A trade/commercial invoice numbers; says payment will be made today for the outstanding balance.
what was said kaumil.patel@vision.com.au · in · email
FW: Payment has been made by Carter & Associates for VISION INTERNATIONAL for AUD 150,000.00
Vision chases update on payment plan.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Pauline sends FreshMart statement as at 18 Jun 2026 to James.
Statement for FRESHMART SINGAPORE PTE LTD As At 18Jun2026.pdf not captured
what was said james@carterandassoc.com.au · out · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
James to Pauline: please provide FreshMart statement before 3pm meeting.
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what was said desmond@fmart.com.sg · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
FreshMart (Desmond) asks for the latest Statement of Account.
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what was said kaumil.patel@vision.com.au · in · email
FW: Payment has been made by Carter & Associates for VISION INTERNATIONAL for AUD 150,000.00
Vision received partial payment (AUD 150,000.00) for May invoice; asks for payment plan for remainder.
Remittance Advice from Carter Associates 05Jun2026.pdf not captured
what was said desmond@fmart.com.sg · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
FreshMart (Desmond): after reconciling SOA, invoice 1038148 does not belong to FreshMart, should be SKY FRESH; asks SOA amended. Quoted SOA lists 1038156 due 5 Jun 2026, 16,432.00 balance 16,432.00.
081-6241-5463.eml not captured, FW: 1038148 - FRESHMART - QF53/09 - ETA SINGAPORE: 09/05/26 21:35 - (081-6241 5463).eml not captured, Original 3 - (for Shipper) - 081-62415463.PDF not captured
what was said messaging-service@post.xero.com · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Automated Xero statement to FreshMart: overdue account, outstanding total $46,810.00 AUD (statement lines per quoted copies: 1038148 $22,656.00, 1038153 $7,722.00, 1038156 $16,432.00).
Statement for FRESHMART SINGAPORE PTE LTD As At 09Jun2026.pdf not captured
what was said leanne.james@vision.com.au · in · email
FW: TAX INVOICE - 00238793 - QCFRESBNE (27-May-26)
Vision final invoice 00238793 for May 2026 shipments; expects payment Friday per agreed terms. (1038156 is on this invoice per C&A 8 Jul reconciliation.)
TAX INVOICE - 00238793 - QCFRESBNE (27-May-26).PDF not captured
what was said Phytosanitary Exports · in · email
RE: 1038156 - FRESH MART - QF35/22 - ETA SINGAPORE: 22/05/26 18:15 - (081- 6241 5614)
Hello Wei, Apologies, please find attached updated CIV. [only the opening of this message is held]
what was said Wei Xia · in · email
RE: 1038156 - FRESH MART - QF35/22 - ETA SINGAPORE: 22/05/26 18:15 - (081- 6241 5614)
Dear Heidi, The invoice total is incorrect. Kindly assist to amend. Thank you. [only the opening of this message is held]
what was said VIF Export · in · email · 2 of our mailboxes hold it
RE: 1038156 - FRESH MART - SINGAPORE - 416 x PLUMS - EX MODE MELB
Hi Heidi, Please find COMP RFP also attached.
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what was said Phytosanitary Exports · in · email
RE: 1038156 - FRESH MART - QF35/22 - ETA SINGAPORE: 22/05/26 18:15 - (081- 6241 5614)
Hello, Please find attached the final documents for your airfreight to Singapore. [only the opening of this message is held]
what was said Phytosanitary Exports · in · email · 2 of our mailboxes hold it
RE: 1038156 - FRESH MART - SINGAPORE - 416 x PLUMS - EX MODE MELB
Thanks Liam 😊 Best Regards, Heidi McLaughlin Phone: ON BEHALF OF [A black background with green text AI-generated content may be incorrect.]<https://www.carterandassoc.com.au/>
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what was said Liam Fraser · in · email · 2 of our mailboxes hold it
Re: 1038156 - FRESH MART - SINGAPORE - 416 x PLUMS - EX MODE MELB
Sorry team attached now Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946 ________________________________
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what was said Phytosanitary Exports · in · email · 2 of our mailboxes hold it
RE: 1038156 - FRESH MART - SINGAPORE - 416 x PLUMS - EX MODE MELB
Hi Team, Can you please forward the AWB and COMP RFP once available. Thanks 😊
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what was said Phytosanitary Exports · in · email
1038156 - FRESH MART - QF35/22 - ETA SINGAPORE: 22/05/26 18:15 - (081- 6241 5614)
Hello, Please note above flight details for your airfreight to Singapore. We will forward through final documents closer to the departure date. [only the opening of this message is held]
what was said info@primafreshfruit.com.au · in · email · 2 of our mailboxes hold it
Emailing Delivery_Docket.pdf 1038156
Please find attached Delivery_Docket.pdf
Delivery_Docket.pdf
what was said VIF Export · in · email · 2 of our mailboxes hold it
RE: 1038156 - FRESH MART - SINGAPORE - 416 x PLUMS - EX MODE MELB
Hi Heidi, Yes, flights need to move as cuts off early morning. Please find revised below, thanks Booking: AWB 081-62415614 1 x PMC ETD MEL: QF35/22.05 @ 12:05 ETA SIN: 22.05 @ 18:15
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what was said Phytosanitary Exports · in · email · 2 of our mailboxes hold it
RE: 1038156 - FRESH MART - SINGAPORE - 416 x PLUMS - EX MODE MELB
Hi Angela, Quenton has confirmed the plums are now ETA tomorrow (Thursday). Let me know if you need to change the flights for these at all.
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what was said VIF Export · in · email · 2 of our mailboxes hold it
RE: 1038156 - FRESH MART - SINGAPORE - 416 x PLUMS - EX MODE MELB
Hi Heidi, MODE have advised that these plums have not arrived yet. Could you please update regarding ETA today? Thank you
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what was said Phytosanitary Exports · in · email · 2 of our mailboxes hold it
RE: 1038156 - FRESH MART - SINGAPORE - 416 x PLUMS - EX MODE MELB
Hi Angela, Thank you 😊 Awaiting AWB, RFP and GW from you once available.
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what was said VIF Export · in · email · 2 of our mailboxes hold it
RE: 1038156 - FRESH MART - SINGAPORE - 416 x PLUMS - EX MODE MELB
Hi Heidi, Thanks and please note booking details below; AWB 081- 62415614 1 x PMC ETD MEL: QF35/21.05 @ 12:05 ETA SIN: 21.05 @ 18:15
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what was said Phytosanitary Exports · in · email · 2 of our mailboxes hold it
1038156 - FRESH MART - SINGAPORE - 416 x PLUMS - EX MODE MELB
Hi Team, Please see start of email chain for 1038156 Preliminary documents are attached. Please advise flight details once known (QF is preferred please). 416 X 10KG ANGELINO PLUMS BULK PACK - PREMIUM 48MM - GROSS 11KG – coming from PRIMA - TO DELIVER 20/05 WED MODE MELB
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what was said exports@phytosanitaryservices.com.au · in · email
Purchase Order - 1038156 - 416 x Plums - PRIMA FRESH
Phyto (for C&A) sends Prima Fresh purchase order for 1038156, 416 x plums, delivered to MODE Melbourne c/o Vision International for export airfreight.
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what was said Phytosanitary Exports · in · email
Purchase Order - 1038156 - 416 x Plums - PRIMA FRESH
Hello, Please find attached Purchase Order for 1038156 to be delivered to MODE Melbourne - C/o Vision International for Export Airfreight. [only the opening of this message is held]
3 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 19:17 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 19:33 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 19:33 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 19:33 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 19:33 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 19:17 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 19:17 AEDT; trade states at 9 Oct 2026 19:17 AEDT; WhatsApp messages at 9 Oct 2026 19:30 AEDT; WhatsApp pictures at 9 Oct 2026 19:26 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At ARRIVED
What is owed while a trade sits here: the customer advised, and the named consignee advised where he is not the customer. Late here means: the stated arrival date has passed with no notice from anyone.
Documents
| document | produced | it prints | |
|---|---|---|---|
| commercial invoice | not stated | no total on it | recorded with no file on this machine |
| credit note | not stated | no total on it | recorded with no file on this machine |
| statement | not stated | no total on it | recorded with no file on this machine |
Received by email
| file | from | arrived | where it is |
|---|---|---|---|
| RFP 10819695.pdf | VIF Export | 22 May 2026 11:37 AEST | in trade 1038156's 04_Compliance |
| Original 3 - (for Shipper) - 081-62415614[2].pdf | Liam Fraser | 22 May 2026 11:16 AEST | in trade 1038156's 05_Freight |
| Delivery_Docket.pdf | info@primafreshfruit.com.au | 20 May 2026 13:12 AEST | in trade 1038156's 10_Correspondence |
Send
Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.
What takes it forward
DELIVERED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.
Move it on
It is at ARRIVED. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.
Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.