264 cartons Rockmelons, AUD 12,804.00 (1038159)
not placedWhere it stands
- Where the goods are: no shipment in flight (no booking, departure or arrival held)
- What the customer has been told: nothing yet
- Receivable: nothing yet; no invoice is raised
- What happens next: On hold: 2 questions only Quenton Carter or James McNamara can answer are open on this trade. It is on the desk regardless; the questions are under "What is waiting, and on whom".. It is being finished by hand, off the desk; nothing is sent on it from here. The folder still needs a purchase order, a commercial invoice and a packing list.
What the customer has been told
| Booked | Not reached yet |
| Received by the forwarder | Not reached yet |
| Departed | Not reached yet |
| Arrived | Not reached yet |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
| product | quantity | sell | buy |
|---|---|---|---|
| Rockmelons, 14.5 kg carton | 264 cartons | sell AUD 48.50 per carton Declared at AUD 48.50 by Quenton Carter, 18 May 2026, via email. Source: Quenton's trade request form 1038159, email 18 May 2026 09:20 AEST: SELL PRICE PER PACK 48.5. Cancelled by Quenton before it flew. |
buy not stated landed or ex farm is not recorded |
The ledger
| document | counterparty | amount | state |
|---|---|---|---|
| bill INV-11973 / 1038159 |
Phyto Services Pty Ltd linked by named on the document |
AUD 275.00 paid AUD 0.00, outstanding AUD 165.00, 133 days past due no instalment is recorded against this document |
Unpaid due 29 May 2026 no term printed on it |
| credit note INV-11973 / 1038159 |
Phyto Services Pty Ltd linked by named on the document |
AUD 110.00 paid not stated, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due not stated no term printed on it |
Invoiced not stated, and the ledger carries nothing outstanding against it. Billed to us AUD 275.00, of which AUD 165.00 is outstanding.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
No result has been struck for this trade yet. 4 cost lines are held against its cost stack so far. The desk strikes one for itself once the actual cost stack is complete — nothing here waits on a person to press it.
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | nothing in this folder is named as one |
| commercial invoice | nothing in this folder is named as one |
| packing list | nothing in this folder is named as one |
This trade cannot show a purchase order, a commercial invoice and a packing list to anybody who asks for them. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
0 files sit in this trade's folder, of which 0 files are typed as a document and 0 files could not be typed from what they print.
Dates
Its calendar
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
3 things are missing, behind 3 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.
| what is missing | what it stops | who settles it |
|---|---|---|
| the customer | The customer is not evidenced outside the old book (1038159) | James McNamara open 16 days no by-when set |
| growing region | The growing region is unrecorded, or only a city or phyto place of origin, on the trades listed: what region stands for each? (the trade also: Brisbane or Sydney origin, cartons or bins? the trade: the accredited orchard and AA number for Korea.) (1038159, 1038317) | Quenton Carter open 15 days no by-when set |
| phyto services | Phyto Services: the AUD 2,162.50 you disputed on 12 Aug is under final demand, payable 30 Sep. Pay it, settle on their offers (e.g. AUD 150.00 on INV-11973), or let it run? | James McNamara open 15 days no by-when set |
Freight
The freight
No shipment is recorded on this trade.
Freight cost not known: no forwarder bill is linked to this trade in our copy of Xero, and none is in its folder. The rate card is a list rate and is a quoting figure, never a cost. Liam Fraser can supply the invoice. Owner: James McNamara.
No departure or arrival date, carrier, vessel or weight is recorded on this shipment yet: each is read off the forwarder's own document, and prints as a gap until then.
Market
Market
- melon: 4 of 6 production regions have adverse weather in the next 7 days (rain, heat). Supply tight, price bias up (Bureau of Meteorology, state precis forecast, read 9 Oct)
Commodity outlook. Feeds last read 9 Oct, 04:30 pm.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | not named on this trade | |
| Billed us | Phyto Services Pty Ltd | a bill in the ledger |
| Grower | not named on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| Phyto Services Pty Ltd | accounts@phytosanitaryservices.com.au | unproved |
Writing to us on this trade: Phytosanitary Exports exports@phytosanitaryservices.com.au; VIF Export bneexport@vision.com.au.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. No consignment stage on this trade is evidenced at all.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached nothing on this trade evidences it yet. |
no evidence |
| TRADE OPENED needs our word |
not reached nothing on this trade evidences it yet. |
no evidence |
| BOOKED needs counterparty word |
not reached nothing on this trade evidences it yet. |
no evidence |
| DEPARTED needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| ARRIVED needs counterparty word |
not reached nothing on this trade evidences it yet. |
no evidence |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| PAID IN needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| PAID OUT needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
Showing changes only. Show everything.
a press James McNamara
raise a claim
and 12 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press Quenton Carter
record_a_price
- product Rockmelons, Premium, 6 count, 14.5 kg carton, quantity 264 cartons a commercial figure, sell price AUD 48.50 per carton a commercial figure
and 9 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
withdraw evidence from a stage
- stage reached delivered →
and 9 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a question James McNamara
Was the trade cancelled, or did it run? Quenton told Phyto and Vision on 19 May it was active again, while Phyto and Vision say Quenton cancelled it (1038159).
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: Cancelled. James's own 12 Aug 2026 formal dispute letter to Phyto states "INV-11973 is for trade 1038159, cancelled per PSS's own log"; Phyto's 26 Jun 2026 outcome table records "Vision said Quenton cancelled order" against CRN 11973/PO 1038159. No Xero invoice, no transport document, and no delivery/dispatch message exists anywhere for 1038159. Quenton's 19 May 2026 "active again" note was not followed by any invoice, completed PO, or shipment evidence in the record — nothing shows the order actually proceeding after that note. [Gmail (mail_C 1038159) James's 12 Aug 2026 dispute letter; Phyto 26 Jun 2026 outcome table; Xero (no ACCREC invoice referencing 1038159)].
a question James McNamara
Did anything ever fly on this trade, and does waybill 081-62415695 belong to the trade or to another trade? (1038159)
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: Nothing flew. No Xero invoice and no transport document exist for 1038159, and no message anywhere in the record (Gmail sweep or WhatsApp) names AWB 081-62415695 at all — it is not held in any source searched. [Xero (no invoice or bill referencing 081-62415695); Gmail (mail_C 1038159, no message naming the AWB); d1_side wa thread messages (no match)].
a question James McNamara
Is Eastern Green Marketing in Singapore the buyer, or should the customer stay empty? (1038159)
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: Customer should stay empty. No invoice, message, or correspondence ties Eastern Green Marketing to 1038159; they appear elsewhere in the record (e.g. a payment applied to 1038267) but never against 1038159. [Gmail (mail_C 1038153/1038156, Eastern Green payment applied to 1038267); Xero (no invoice for Eastern Green Marketing referencing 1038159)].
a question James McNamara
Was the AUD 110.00 Phyto shows applied to INV-11973 ever paid or credited by us?
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: No. Xero shows bill INV-11973/1038159 with AmountPaid 0.00, AmountCredited 0.00, AmountDue AUD 275.00 (the full amount still due). The desk's own check on 12 Aug 2026 confirmed "Xero shows no payments or credit notes on INV-11973." [Xero ACCPAY bill 662da0ae-f9e9-40c6-a7d2-4338945e1dba (INV-11973/1038159), AmountPaid 0.00, AmountCredited 0.00, AmountDue 275.00; Gmail (mail_C 1038159) desk confirmation 12 Aug 2026].
a question James McNamara
Should the hold on this trade stay in place, given its release condition refers to disagreements that were never opened?
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: No — the hold no longer keeps a trade off the desk. Per the master builder brief (24 Sep 2026 06:20), every trade goes on the desk with its open questions riding on it; the fact that the hold's stated release condition refers to disagreements that were never opened does not gate that. [master builder brief 24 Sep 2026 06:20: every trade goes on the desk; questions ride on the trade].
Show all 10 lines — 2 older lines not printed.
4 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 13:48 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 16:58 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 16:58 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 16:58 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 16:58 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 15:43 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 14:51 AEDT; trade states at 9 Oct 2026 16:47 AEDT; WhatsApp messages at 9 Oct 2026 16:57 AEDT; WhatsApp pictures at 9 Oct 2026 16:53 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At ORDER
What is owed while a trade sits here: the grower's supply confirmation or a trader's attestation of a verbal one, and the allocation cross-check. Late here means: a purchase order or a booking is about to leave with supply unconfirmed.
Documents
| document | produced | it prints | |
|---|---|---|---|
| credit note | not stated | no total on it | recorded with no file on this machine |
| phytosanitary certificate | not stated | no total on it | recorded with no file on this machine |
| purchase order | not stated | no total on it | recorded with no file on this machine |
| statement | not stated | no total on it | recorded with no file on this machine |
Send
Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.
What takes it forward
TRADE OPENED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.
Move it on
It is at ORDER. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.
Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.