‹ Back

B L Naidu & Sons Pte Ltd — 629 Beurre Bosc pears, 18 kg carton — SYD to NANTrade 1038246

B L Naidu & Sons, 629 Beurre Bosc Pears Premium True to NAN, sailed 15 Jul 2026, AUD 20,128.00 (1038246)

8 INVOICED
1 QUOTE2 ORDER3 TRADE OPENED4 BOOKED5 DEPARTED6 ARRIVED7 DELIVERED8 INVOICED9 PAID IN10 PAID OUT11 RECONCILED
Customer
B L Naidu & Sons Pte Ltd
Product
Beurre Bosc pears, 18 kg carton
Quantity
629
From
SYD
To
NAN
Air or sea
sea
Incoterm
FOB SYDNEY
Payment term
50% of the invoice value is due on presentation of shipping documents; the balance and trade limits as per the agreement between the companies unless otherwise specified.
Invoiced
AUD 20,128.00
Outstanding
AUD 20,128.00
Air waybill or bill of lading
AU04144100
Carrier
Not held
Folder
1038246 · B L NAIDU & SONS LTD · Beurre Bosc pears · Nadi
Wanted by
Not held

Where it stands

  • Where the goods are: landed at destination, since 22 Jul 2026 16:48 AEST (the mailbox2026-07|19f88957c94a8698)
  • What the customer has been told: they book their own freight, so the journey updates are theirs; not yet told it arrived
  • Receivable: invoice 1038246 AUD 20,128.00 still due, 49 days overdue; the reminder not chased: answered "Not chased: settled under James's ruling"
  • What happens next: On hold: 1 question only James McNamara can answer is open on this trade. It is on the desk regardless; the questions are under "What is waiting, and on whom".. It is being finished by hand, off the desk; nothing is sent on it from here.

Where this trade really stands

B L Naidu & Sons owe AUD 20,128 on invoice 1038246, due 21 Aug; the pears landed 25 Jul and Nadan Reddy will pay only once credit notes are issued, which waits on James's AUD 39,500 settlement decision.

What is blocking it: Nadan Reddy wrote on 30 Sep "Kindly solve this issue so we can pay the balance" and on 8 Oct "Kindly issue credit notes for us to settle the account". His claim is for quality, not damage or temperature (25 Sep). James replied on 25 Sep that these were FOB trades and told him to take it to his insurer or shipping line. James's 2 Oct ruling approved an AUD 39,500 full-and-final offer.

Sources that disagree

  • Our records settle it: the bills stand against us. The AUD 2,200 recharge to Naidu stays open in James's settlement item.
    3 Oct, Gmail, exports@: We asked Vision to invoice Naidu the AUD 2,200 origin charges, as Naidu booked and paid its own freight.
    4 Oct, Gmail, bneexport@vision.com.au: Vision's export desk says it was asked to pay the local terminal charges and bill QC Fresh; we withdrew the request the same day.
DateWhat the record saysSource
15 JulVessel NPDL TAHITI V.2616 departed Sydney under bill of lading AU04144100, 629 cartons Beurre Bosc pears, FOB Sydney.trade folder
25 JulGoods landed at Fiji destination.Gmail, exports@
7 AugInvoice 1038246 issued for AUD 20,128, due 21 Aug; unpaid.Xero
25 SepJames told Nadan the claim on the first shipment had been addressed and that these were FOB trades; asked for immediate payment.Gmail, James to Nadan
2 OctJames approved offering AUD 39,500 full and final on both containers, paid by 8 Oct.decision page
4 OctVision confirmed Naidu booked the freight but Vision was asked to pay local terminal charges and bill QC Fresh; we withdrew our request that Vision invoice Naidu for AUD 2,200.Gmail, exports@
6 OctWe sent Nadan a holding reply: we have his 30 Sep message and will come back shortly.Gmail, exports@
8 OctNadan asked James to issue credit notes so the account can be settled.Gmail, Nadan Reddy

Not known: Whether James will settle at AUD 39,500 with or without the AUD 2,200 recharge. Whether Naidu has received or accepted the 2 Oct AUD 39,500 offer; the record shows no reply to it. Whether Atradius cover applies to this invoice.

Risk: Cover not on the record. Invoice is overdue since 21 Aug and the customer is responsive, writing on 25 Sep, 30 Sep and 8 Oct, but is withholding payment until credit notes issue.}

Also: Send Nadan a note that we have his 8 Oct request, James, Fri 9 Oct
Draft, not sent. To nadan.reddy@bln.com.fj: Hi Nadan, We have your note of 8 October and will come back to you. CARTER & ASSOCIATES Excellence in Fresh Produce M: +61 472 666 378 (WhatsApp) E: exports@carterandassoc.com.au W: carterandassoc.com.au Carter & Associates is the trading name of QC-Fresh Pty Ltd | ABN 92 095 191 816

Next: Decide the AUD 39,500 settlement item, James, Fri 9 Oct

Read on 9 Oct from the invoices, payments, documents and messages held.

What the customer has been told

BookedThe buyer books the freight
Received by the forwarderThe buyer books the freight
DepartedTold 3 Aug 2026 18:09 AEST (Vision's email to them (bneexport@vision.com.au))
ChangesTold 4 Aug 2026 11:19 AEST
ArrivedNot told yet (this step was reached 22 Jul 2026 16:48 AEST)
Sold, bought and P&L

Sold and bought, invoiced and billed

The lines

productquantitysellbuy
Beurre Bosc pears, 18 kg carton 629 sell AUD 32.00, the unit it is per is not stated
ledger invoice
buy not stated
landed or ex farm is not recorded

The ledger

documentcounterpartyamountstate
bill
INV-10250
Phyto Services Pty Ltd
linked by document number match
AUD 330.00
paid AUD 330.00, outstanding AUD 0.00
no instalment is recorded against this document
Paid
due 20 Jan 2026
no term printed on it
bill
INV-10858
Phyto Services Pty Ltd
linked by document number match
AUD 275.00
paid AUD 275.00, outstanding AUD 0.00
no instalment is recorded against this document
Paid
due 11 Mar 2026
no term printed on it
bill
INV-11209
Phyto Services Pty Ltd
linked by document number match
AUD 192.50
paid AUD 192.50, outstanding AUD 0.00
no instalment is recorded against this document
Paid
due 19 Mar 2026
no term printed on it
bill
INV 7145 / 1038246
TEMHEM PTY LTD
linked by named on the document
AUD 15,360.00
paid AUD 0.00, outstanding AUD 15,090.42, 55 days past due
instalment 1: 100% AUD 15,360.00 due 15 Aug 2026, 30 days from delivery (delivery taken as departure, 16 Jul 2026), 55 days past due, from 30 days from delivery (James, 24 Sep 2026 23:59)
Unpaid
due 15 Aug 2026, Xero says 9 Aug 2026
no term printed on it
bill
00240610 / 1038246
VISION INTERNATIONAL
linked by named on the document
AUD 3,446.50
paid AUD 3,446.50, outstanding AUD 0.00
no instalment is recorded against this document
Paid
due 22 Jul 2026
no term printed on it
bill
00241062 / 1038246
VISION INTERNATIONAL
linked by named on the document
AUD 1,100.00
paid AUD 1,100.00, outstanding AUD 0.00
no instalment is recorded against this document
Paid
due 4 Aug 2026
no term printed on it
credit note
INV 7145
TEMHEM PTY LTD
linked by named on the document
AUD 269.58
paid not stated, outstanding AUD 0.00
no instalment is recorded against this document
Paid
due not stated
no term printed on it
invoice
1038246
B L Naidu & Sons Pte Ltd
linked by named on the document
AUD 20,128.00
paid AUD 0.00, outstanding AUD 20,128.00
instalment 1: 50% AUD 10,064.00 due on documents, which has not happened, from 50% of the invoice value is due on presentation of shipping documents; the balance and trade limits as per the agreement between the companies unless otherwise specified.
Unpaid
due not stated, Xero says 21 Aug 2026
50% of the invoice value is due on presentation of shipping documents; the balance and trade limits as per the agreement between the companies unless otherwise specified.

Invoiced AUD 20,128.00, of which AUD 20,128.00 is outstanding. Billed to us AUD 20,704.00, of which AUD 15,090.42 is outstanding.

Deposit and release

Release is standard. On the invoice terms AUD 20,128.00 falls due before release; received AUD 0.00; still to come AUD 20,128.00, chased on its own invoice. The documents go to the customer as normal.

Due before release: the instalment due on presentation of the documents and the balance, which the terms give no due event, as the invoice's own terms print them. What falls due on or after arrival is credit, and is not.

No release has been recorded on this desk for this trade.

Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.

Open invoices for B L Naidu & Sons, each with its state

Changes in Xero

Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.

Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice

What this trade made

Supplier bills against our purchase orders

  • Temhem Pty Ltd bill INV 7145 / 1038246, AUD 15,360.00: Differs from the PO
    Differs from the purchase order (the PO governs): quantity on Beurre Bosc Pears Premium True Comp 120-165 count : billed 640, ordered 629, AUD 264.00 over.

Vision International's bills against the rate card

Nothing is billed above the card. Billed on charges the card carries no rate for: AUD 1,000.00, not compared.

  • Bill 00240610 / 1038246: not compared. no card in force on Wed 15 Jul prices this sea shipment: no Vision International Logistics card is loaded that was in force on Wed 15 Jul, which says nothing about whether the forwarder carries the lane: it says this store has not been given a card for that date.
  • Bill 00241062 / 1038246: nothing over the card.
    Origin handling, buyer books the freight is billed AUD 1,000.00 (line 1 "Origin Handling") and the card in force carries no rate for it, so it is recorded and not compared.
Trade P&Ltotal
RevenueAUD 20,128.00
Cost of goods so farAUD 16,382.92
Customer's claimAUD 269.58
Gross profitIncomplete: origin costs not priced
Gross margin (% of revenue)Incomplete: origin costs not priced
Markup (% on cost)Incomplete: origin costs not priced
After the trade: quoted against billed

Not compared. The desk holds no quote stack for this trade (it was quoted before the desk priced quotes, or the stack was never written), so there is no quoted cost to set against the bills. The quote is a document in the trade folder and a quote of record is filed on Drive; its prices are not in the record as cost lines. The bill checker could not price it on the card: no card in force on Wed 15 Jul prices this sea shipment: no Vision International Logistics card is loaded that was in force on Wed 15 Jul, which says nothing about whether the forwarder carries the lane: it says this store has not been given a card for that date.

This trade is open, with its bills in. Reviewed 9 Oct 2026.

What it cost

From the Vision bills linked to the trade in the ledger.

BilledLines
Other chargesAUD 1,450.00Agency (Vision bill 00240610); Temperature Recorder (Vision bill 00240610); International Courier - DHL 2100951786 (Vision bill 00240610); Electronic Processing Fee (Vision bill 00240610); RFP (Vision bill 00240610); Origin Handling (Vision bill 00241062)
Other chargesAUD 165.00Export Inspection Fee (Vision bill 00240610)
Other chargesAUD 2,650.00Locals (Loading & Cartage) (Vision bill 00240610)
Documents

The documents

The three a trade must be able to show

documentis it in the folder
purchase order22 files in the folder are named as one
commercial invoice8 files in the folder are named as one
packing list7 files in the folder are named as one

Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.

291 files sit in this trade's folder, of which 96 files are typed as a document and 93 files could not be typed from what they print.

Dates

Its calendar

20 Jan 2026 Payable: INV-10250 AUD 0.00 done
11 Mar 2026 Payable: INV-10858 AUD 0.00 done
19 Mar 2026 Payable: INV-11209 AUD 0.00 done
15 Jul 2026 Departure: on the transport document done
22 Jul 2026 Payable: 00240610 / 1038246 AUD 0.00 done
4 Aug 2026 Payable: 00241062 / 1038246 AUD 0.00 done
9 Aug 2026 Payable: INV 7145 / 1038246 AUD 15,090.42 61 days past due
21 Aug 2026 Receivable: 1038246 AUD 20,128.00 49 days past due
5 Oct 2026 Owed by us: A captured message may affect trade 1038246: An automatic out-of-office reply from a freight forwarderJames McNamara settles it 4 days past due
5 Oct 2026 Owed by us: A captured message may affect trade 1038246: A dispute from the freight forwarder about who should bear the origin charges.James McNamara settles it 4 days past due
5 Oct 2026 Owed by us: A captured message may affect trade 1038246: A freight forwarder's position statement on invoice billing responsibilityJames McNamara settles it 4 days past due
5 Oct 2026 Owed by us: A captured message may affect trade 1038246: A forwarder's clarification on billing responsibility for freight chargesJames McNamara settles it 4 days past due
5 Oct 2026 Owed by us: A captured message may affect trade 1038246: Automatic reply (out-of-office notification) from a freight forwarderJames McNamara settles it 4 days past due
5 Oct 2026 Owed by us: A captured message may affect trade 1038246: automatic out-of-office replyJames McNamara settles it 4 days past due
5 Oct 2026 Owed by us: A captured message may affect trade 1038246: A freight forwarder's explanation of charges for two shipments, with supporting documentation attached.James McNamara settles it 4 days past due
5 Oct 2026 Owed by us: A captured message may affect trade 1038246: A forwarder's explanation of billing responsibility for freight charges.James McNamara settles it 4 days past due
5 Oct 2026 Owed by us: A captured message may affect trade 1038246: A clarification from the freight forwarder on the handling of origin charges on two related shipmentsJames McNamara settles it 4 days past due
6 Oct 2026 Owed by us: B L Naidu & Sons: settle at AUD 39,500 with or without the AUD 2,200? (1038246, 1038285R)James McNamara settles it 3 days past due
8 Oct 2026 Owed by us: A captured message may affect trade 1038246: Customer requesting credit notes for settlement of disputed invoicesJames McNamara settles it 1 day past due
8 Oct 2026 Owed by us: A captured message may affect trade 1038246: A customer request for issuance of credit notes to settle an accountJames McNamara settles it 1 day past due
8 Oct 2026 Owed by us: A captured message may affect trade 1038246: A desk supervisor's approval request listing pending drafts and decisions across multiple trades and operational mattersJames McNamara settles it 1 day past due
8 Oct 2026 Owed by us: A captured message may affect trade 1038246: A bulk approval notification from desk supervisor listing drafts awaiting authorization across multiple tradesJames McNamara settles it 1 day past due
9 Oct 2026 Owed by us: A captured message may affect trade 1038246: A freight forwarder's reply to a remittance advice, confirming receipt of payment but requesting written confirmation of the payment date.James McNamara settles it due today

A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.

What is waiting

What is waiting, and on whom

1 message came in on this trade with nothing going out after it. The oldest is VIF Accounts on 9 Oct 2026 13:48 AEDT, 4 hours ago: RE: Remittance advice: AUD 58,678.93 paid 17 September 2026. The last thing that went out from us on this trade was 8 Oct 2026 18:26 AEDT.

7 things are missing, behind 22 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.

what is missingwhat it stopswho settles it
Not held The assistant did not answer a question on this trade: could not answer James McNamara
open 15 days
by 24 Sep 2026
An open question B L Naidu & Sons: settle at AUD 39,500 with or without the AUD 2,200? (the trade, 1038285R) (1038246) James McNamara
open 3 days
by 6 Oct 2026
Two sources disagree costed against billed: International Freight James McNamara
open 12 days
no by-when set
Not held Instalment 1 has no due date: it falls due on the grower delivering to the forwarder or cold store the order names, which has not happened yet. James McNamara
open 14 days
no by-when set
Not held TEMHEM PTY LTD has not confirmed supply of Beurre Bosc Pears Premium True Comp 120-165 count - 18kg net ctn - CAPITAINE TUPAIA 2616N, BL AU04144100, and a purchase order has gone. James McNamara
open 12 days
no by-when set
Not held Check GST keying on Vision International bill 00241062 / the trade (1038246) James McNamara
open 4 days
no by-when set
naidu B L Naidu: accept, contest or settle their claim of AUD 21,203.22 on 361 cartons (BL AU04211600); and do we recharge them the AUD 4,546.50 origin terminal fees we paid Vision on their freight-collect bill? (1038285, 1038246) James McNamara
open 15 days
no by-when set
Freight

The freight

mode and carrierdocumentdatesweights
sea
carrier not recorded, NPDL TAHITI V.2616
BL AU04144100 departed 15 Jul 2026
arrived not stated
12,174 kg gross
chargeable weight not recorded

Freight cost from the forwarder's bills in our copy of Xero: Vision International bill 00240610, AUD 3,446.50; Vision International bill 00241062, AUD 1,100.00.

The dates, carrier, vessel and weights above are as recorded on the shipment; where one is missing, it prints as a gap and the forwarder's own document settles it.

Market

Market

Duty
Grower weather
  • TEMHEM PTY LTD (Goulburn Valley (Shepparton)): up to 15 mm forecast, Mon 12 Oct. No ready date is held for this grower. 2 claims on TEMHEM PTY LTD's fruit to date, the latest on trade 1038285 (Tue 18 Aug). (Bureau of Meteorology, state precis forecast, read 9 Oct)
Rival supply
Supply outlook
  • pear: 1 of 2 production regions have adverse weather in the next 7 days. Supply normal on weather alone (Bureau of Meteorology, state precis forecast, read 9 Oct)
Fuel
Calendar

Commodity outlook. Feeds last read 9 Oct, 04:30 pm.

Who is on it

The parties

rolewhowhere that came from
CustomerB L NAIDU & SONS LTDthe counterparty record
Billed usPhyto Services Pty Ltda bill in the ledger
Billed usPhyto Services Pty Ltda bill in the ledger
Billed usPhyto Services Pty Ltda bill in the ledger
Billed usTEMHEM PTY LTDa bill in the ledger
Billed usVISION INTERNATIONALa bill in the ledger
Billed usVISION INTERNATIONALa bill in the ledger
GrowerTEMHEM PTY LTDthe purchase orders on this trade

Addresses and their state

counterpartyaddressstate
TEMHEM PTY LTD accounts@temhem.com.au proved
VISION INTERNATIONALAdam Downing adam.downing@vision.com.au proved
VISION INTERNATIONAL angela.thompson@vision.com.au proved
B L NAIDU & SONS LTDBala Naidu balakrishna@bln.com.fj proved
VISION INTERNATIONALVIF Accounts bneaccounts@vision.com.au proved
VISION INTERNATIONALVIF Export bneexport@vision.com.au proved
TEMHEM PTY LTD fruit@temhem.com.au proved
VISION INTERNATIONALGauresh Patel gauresh@vision.com.au proved
VISION INTERNATIONALHugh Philip hugh.philip@vision.com.au proved
VISION INTERNATIONALKaumil Patel kaumil.patel@vision.com.au proved
VISION INTERNATIONAL leanne.james@vision.com.au proved
VISION INTERNATIONALLeigh Gadsby leigh@vision.com.au proved
VISION INTERNATIONALLiam Fraser liam.fraser@vision.com.au proved
VISION INTERNATIONALMandy Collins mandy.collins@vision.com.au proved
VISION INTERNATIONALMichael Thirgood mic@vision.com.au proved
B L NAIDU & SONS LTDNadan Reddy nadan.reddy@bln.com.fj proved
VISION INTERNATIONAL nathan.graham@vision.com.au proved
VISION INTERNATIONALRomer Tortoza romer.tortoza@vision.com.au proved
VISION INTERNATIONALSean McGrory sean.mcgrory@vision.com.au proved
TEMHEM PTY LTDShannan Mehmet shannan@temhem.com.au proved
VISION INTERNATIONALTennille Green tennille.green@vision.com.au proved
TEMHEM PTY LTD +61358299385 unproved
VISION INTERNATIONAL +61416229659 unproved
B L NAIDU & SONS LTDNadan Reddy +6797073178 unproved
Phyto Services Pty Ltd accounts@phytosanitaryservices.com.au unproved
TEMHEM PTY LTD accounts@temhem.com.au, fruit@temhem.com.au unproved
VISION INTERNATIONAL angela.thompson@vision.com.au, liam.fraser@vision.com.au, sean.mcgrory@vision.com.au, bneexport@vision.com.au unproved
B L NAIDU & SONS LTDBala Krishna balakrishna@connect.com.fj unproved
VISION INTERNATIONAL bneexport@vision.com.au, liam.fraser@vision.com.au unproved
TEMHEM PTY LTD fruit@temhem.com.au, accounts@temhem.com.au, shannan@temhem.com.au unproved
TEMHEM PTY LTD fruit@temhem.com.au, shannan@temhem.com.au unproved
VISION INTERNATIONALGreg Firth greg.firth@vision.com.au unproved
VISION INTERNATIONAL liam.fraser@vision.com.au, bneexport@vision.com.au unproved
B L NAIDU & SONS LTD manager.lautokadc@bln.com.fj unproved
TEMHEM PTY LTDCarter & Associates messaging-service@post.xero.com unproved
B L NAIDU & SONS LTD nadan.reddy@bln.com.fj, balakrishna@connect.com.fj unproved
B L NAIDU & SONS LTD nadan.reddy@bln.com.fj, nadan@blnaidu.com.fj, balakrishna@connect.com.fj unproved
B L NAIDU & SONS LTDNadan nadan@blnaidu.com.fj unproved
VISION INTERNATIONALPricing pricing@vision.com.au unproved

Writing to us on this trade: VIF Accounts bneaccounts@vision.com.au; Nadan Reddy nadan.reddy@bln.com.fj; VIF Export bneexport@vision.com.au; Liam Fraser liam.fraser@vision.com.au; Postmaster postmaster@connect.com.fj; Carter & Associates messaging-service@post.xero.com; Carter & Associates Finance carterandassoc@obsidianadvisory.com.au; Mail Delivery Subsystem mailer-daemon@googlemail.com; Swire Shipping Exports AU exportdocs@swireshipping.com; Shirley Shi shirley.shi@swireshipping.com.

All eleven steps

The eleven stages

A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at INVOICED.

stagestate, and what the evidence saysevidence
QUOTE
needs our word
not reached
no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent.
no evidence
ORDER
needs our word
not reached
not evidenced, and the trade is past it. This is a hole.
no evidence
TRADE OPENED
needs our word
reached
dated not stated, on a document, said by Carter & Associates on email
40 pieces of evidence. Each move is a line on the timeline below.
BOOKED
needs counterparty word
reached
dated 27 Sep 2026, on a document, said by VIF Export on email

disputed, two readings, both shown, neither chosen.
DEPARTED on Thu 16 Jul (drive folder TRADES/1038246 B L Naidu & Sons Beurre Bosc pears, Premium NAN/10_Correspondence/2026-07-16_exportdocs_Re Draft Bill of Lading AU04144100 AU04144100 2nd Request - FI Required CATU 261.md)
BOOKED on Sun 27 Sep (gmail the mailbox)
Owner James McNamara, raised 9 Oct 2026 16:30 AEDT. While this stands, the acts that depend on this stage are held.

13 pieces of evidence. Each move is a line on the timeline below.
DEPARTED
needs document
reached
dated 16 Jul 2026, on a document
44 pieces of evidence. Each move is a line on the timeline below.
ARRIVED
needs counterparty word
not reached
nothing on this trade evidences it yet.
no evidence
DELIVERED
needs our word
not reached
the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored.
no evidence
INVOICED
needs document
reached
dated 7 Aug 2026, on a document
9 pieces of evidence. Each move is a line on the timeline below.
PAID IN
needs document
not reached
nothing on this trade evidences it yet.
no evidence
PAID OUT
needs document
part
dated not stated, with no grade recorded. Part settled: what was invoiced and what has been received both print below.
no evidence
RECONCILED
needs document
not reached
the cost stack has not been built yet, so there is nothing to strike a result against
no evidence

This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.

What disagrees with the old record

Nothing the old record says about this trade disagrees with the evidence this record holds.

Messages

What has happened, in one order

Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.

Showing mail only. Show everything.

9 Oct 2026 13:48 AEDT

what was said VIF Accounts · in · email

RE: Remittance advice: AUD 58,678.93 paid 17 September 2026

Hey Team, The payment mentioned below was already received and matched in our system, Can you check attached reminder letter and updated me with the payment date ASAP? The invoices are well overdue now. Thanks

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, QCFRESBNE A.pdf

8 Oct 2026 18:26 AEDT

what was said James · out

(no subject)

No, you need to check if the fruit supplier was paid. It seems Quenton cancelled via WhatsApp. That's why the new system needs to be accurate always, so when a trade changes, we use the desk and formal, clear and accurate emails are provided to stakeholders in a timely manner. Quenton causes chaos in WhatsApp with freight.

8 Oct 2026 16:41 AEDT

what was said the desk supervisor · out

(no subject)

18 new drafts need your yes: B L Naidu & Sons settlement (AUD 39,500, with or without the AUD 2,200) and credit notes (1038246, 1038285), ATO payment plan in arrears, buy price on Eastern Green PO 1038332, and 13 more. In all on Approve: 34 decisions, 33 drafts to approve, 56 outreach drafts. https://desk-4jqvijfjva-ts.a.run.app/approve

8 Oct 2026 16:41 AEDT

what was said the desk supervisor · out

(no subject)

18 new drafts need your yes: B L Naidu & Sons settlement (AUD 39,500, with or without the AUD 2,200) and credit notes (1038246, 1038285), ATO payment plan in arrears, buy price on Eastern Green PO 1038332, and 13 more. In all on Approve: 34 decisions, 33 drafts to approve, 56 outreach drafts. https://desk-4jqvijfjva-ts.a.run.app/approve

8 Oct 2026 14:46 AEDT

what was said James · out

(no subject)

https://desk-4jqvijfjva-ts.a.run.app/

8 Oct 2026 14:46 AEDT

what was said James · out

(no subject)

https://desk-4jqvijfjva-ts.a.run.app/

8 Oct 2026 09:06 AEDT

what was said Nadan Reddy · in · email · 2 of our mailboxes hold it

RE: [External - Sender]Re: [External - Sender]Statement from Carter & Associates for B L Naidu & Sons Pte Ltd

Dear Mr James, Kindly issue credit notes for us to settle the account. Nadan Reddy Manager Imports [only the opening of this message is held]

8 Oct 2026 08:16 AEDT

what was said the desk supervisor · out

(no subject)

Your Approve queue is waiting: 27 decisions, 65 drafts to approve and 60 outreach drafts. Please work through them when you can today. https://desk.-159.sslip.io/approve

8 Oct 2026 08:16 AEDT

what was said the desk supervisor · out

(no subject)

Your Approve queue is waiting: 27 decisions, 65 drafts to approve and 60 outreach drafts. Please work through them when you can today. https://desk.-159.sslip.io/approve

6 Oct 2026 17:14 AEDT

what was said James · out

(no subject)

[media attached: image — not captured]

6 Oct 2026 16:30 AEDT

what was said James · out

(no subject)

Came thru Wednesday [media attached: image — not captured]

6 Oct 2026 16:30 AEDT

what was said James · out

(no subject)

This is from Grower Connect 02/10/2026 [media attached: image — not captured]

6 Oct 2026 13:05 AEDT

what was said the desk supervisor · out

(no subject)

98 drafts are waiting for your yes on the desk. No alert has gone to you in the last day. Please work through the queue today, starting with the oldest customer-facing items. https://desk.-159.sslip.io/operator

6 Oct 2026 13:05 AEDT

what was said the desk supervisor · out

(no subject)

98 drafts are waiting for your yes on the desk. No alert has gone to you in the last day. Please work through the queue today, starting with the oldest customer-facing items. https://desk.-159.sslip.io/operator

4 Oct 2026 23:04 AEDT

what was said James · out

(no subject)

Stays set aside???? No it does not.

4 Oct 2026 20:10 AEDT

what was said Carter & Associates · out · email · 3 of our mailboxes hold it

Re: B L Naidu, Fiji, pears July 2026: Swire origin charges to be invoiced to Naidu, AUD 2,200 (1038246, 1038285)

Please disregard our 3 October request on bills 00241062 and 00241063: on these FOB shipments the origin charges are ours, and the bills stand. CARTER & ASSOCIATES Excellence in Fresh Produce

4 Oct 2026 11:31 AEDT

what was said VIF Export · in · email · 3 of our mailboxes hold it

RE: B L Naidu, Fiji, pears July 2026: Swire origin charges to be invoiced to Naidu, AUD 2,200 (1038246, 1038285)

Hi Quenton, Please refer to the attached. Your consignee organised the bookings on their account, however as discussed with Liam in attached we were asked to assist to pay the local terminal charges and bill to QC Fresh.

27 attachments on this message and the record holds none of them not at all.

4 Oct 2026 11:27 AEDT

what was said Liam Fraser · in · email

Automatic reply: B L Naidu, Fiji, pears July 2026: Swire origin charges to be invoiced to Naidu, AUD 2,200 (1038246, 1038285)

Dear Sender, I am currently travelling internationally, my emails will be monitored intermittently. For export inquiries please contact bneexport@vision.com.au For Sales enquiries please contact teneille.mehrtens@vision.com.au For urgent enquiries please call my Whatsapp , thanks! [only the opening of this message is held]

4 Oct 2026 11:27 AEDT

what was said VIF Export · in · email

Automatic reply: B L Naidu, Fiji, pears July 2026: Swire origin charges to be invoiced to Naidu, AUD 2,200 (1038246, 1038285)

Thank you for your email. Please note that Monday 05/10/26 is a public holiday in Queensland (King's Birthday) Our team will resume normal operations on Tuesday 06/10/26 [only the opening of this message is held]

4 Oct 2026 11:27 AEDT

what was said Quenton Carter · out · email · 3 of our mailboxes hold it

Re: B L Naidu, Fiji, pears July 2026: Swire origin charges to be invoiced to Naidu, AUD 2,200 (1038246, 1038285)

Hi Liam, They have an account with Swire and organise their own freight to Fiji. Did they arrange or did you

3 Oct 2026 21:35 AEST

what was said Liam Fraser · in · email · 3 of our mailboxes hold it

Re: B L Naidu, Fiji, pears July 2026: Swire origin charges to be invoiced to Naidu, AUD 2,200 (1038246, 1038285)

We can’t charge a customer we don’t have an account with, when you sell FOB local charges that we are billed are billed to you, you in turn bill your customer Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946 ________________________________

3 Oct 2026 21:08 AEST

what was said VIF Export · in · email

Automatic reply: B L Naidu, Fiji, pears July 2026: Swire origin charges to be invoiced to Naidu, AUD 2,200 (1038246, 1038285)

Thank you for your email. Please note that Monday 05/10/26 is a public holiday in Queensland (King's Birthday) Our team will resume normal operations on Tuesday 06/10/26

3 Oct 2026 21:07 AEST

what was said Carter & Associates · out · email · 3 of our mailboxes hold it

B L Naidu, Fiji, pears July 2026: Swire origin charges to be invoiced to Naidu, AUD 2,200 (1038246, 1038285)

Hi Liam, and the export team, Our two pear containers to B L Naidu & Sons in Fiji in July were sold FOB. Naidu booked and paid its own freight with Swire, as Angela confirmed on 7 August. On 4 and 5 August we asked you three times to confirm that the charges on Naidu's freight-collect booking would not be billed to us. We did not hear back, and two bills for those charges came to us dated 4 August

2 Oct 2026 10:48 AEST

what was said Quenton · out

(no subject)

500Gram

2 Oct 2026 10:48 AEST

what was said Quenton · out · 2 of our mailboxes hold it

(no subject)

[media attached: image — not captured]

30 Sep 2026 15:47 AEST

what was said Quenton Carter · out · email

Fwd: [External - Sender]Re: [External - Sender]Statement from Carter & Associates for B L Naidu & Sons Pte Ltd

---------- Forwarded message --------- From: Nadan Reddy <nadan.reddy@bln.com.fj> Date: Wed, 30 Sept 2026 at 08:44 Subject: RE: [External - Sender]Re: [External - Sender]Statement from Carter & Associates for B L Naidu & Sons Pte Ltd To: James McNamara <james@carterandassoc.com.au> Cc: carterandassoc@obsidianadvisory.com.au < carterandassoc@obsidianadvisory.com.au>, balakrishna@connect.com.fj < ba [only the opening of this message is held]

30 Sep 2026 08:44 AEST

what was said Nadan Reddy · in · email · 2 of our mailboxes hold it

RE: [External - Sender]Re: [External - Sender]Statement from Carter & Associates for B L Naidu & Sons Pte Ltd

Dear James, Any update. Kindly solve this issue so we can pay the balance. Nadan Reddy Manager Imports

4 attachments on this message and the record holds none of them not at all.

25 Sep 2026 07:50 AEST

what was said Nadan Reddy · in · email · 2 of our mailboxes hold it

RE: [External - Sender]Re: [External - Sender]Statement from Carter & Associates for B L Naidu & Sons Pte Ltd

Hello James, The claim is for quality issue and not the issue of damaged container or any temperature problem. I suggested if your team wants to engage a surveyor and I was told not to. Is this our fault. Please note the freight component is shared by the number of cartons. So the freight component is taken into account on the number of cartons disposed. We have absorbed the labor, disposal, and t

image001.png not captured, image002.png not captured, image003.png not captured, image004.jpg not captured

25 Sep 2026 07:08 AEST

what was said Postmaster · in · email

Rejected: Re: [External - Sender]Statement from Carter & Associates for B L? Naidu & So...

Your message to <balakrishna@connect.com.fj> was automatically rejected: Quota exceeded (mailbox for user is full)

25 Sep 2026 07:08 AEST

what was said James McNamara · out · email · 2 of our mailboxes hold it

Re: [External - Sender]Statement from Carter & Associates for B L Naidu & Sons Pte Ltd

Hi Nadan, We addressed your claim on the first shipment previously. The claim on the second shipment even includes freight costs. These were FOB trades. You will need to take the issues up with your insurer and/or shipping line. Please arrange immediate payment.

~WRD0000.jpg not captured, image001.png not captured, image002.png not captured, image003.png not captured

25 Sep 2026 06:59 AEST

what was said Nadan Reddy · in · email · 2 of our mailboxes hold it

RE: [External - Sender]Statement from Carter & Associates for B L Naidu & Sons Pte Ltd

Please work on the credit notes and we will settle all dues. Nadan Reddy Manager Imports

~WRD0000.jpg not captured, image001.png not captured, image002.png not captured, image003.png not captured, Statement for B L Naidu Sons Pte Ltd As At 24Sep2026.pdf not captured

24 Sep 2026 20:56 AEST

what was said Carter & Associates · in · email · 2 of our mailboxes hold it

Statement from Carter & Associates for B L Naidu & Sons Pte Ltd

Dear B L Naidu & Sons Pte Ltd, This is a reminder that you have an overdue account with an outstanding total of $43567.00 AUD. We note that you have a total of $43567.00 that is more than 30 days beyond agreed terms of trade, which are 30 days EOM. Please find the attached Statement of Account detailing your outstanding balance. Please note that any pending claims on the invoices sent that are req

Statement for B L Naidu Sons Pte Ltd As At 24Sep2026.pdf not captured

22 Sep 2026 15:18 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 22/09/2026

(no specific reference to 1038331 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 22/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, QC Fresh - AP Run 22.09.2026.xlsx not captured, 22092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

22 Sep 2026 13:39 AEST

what was said james@carterandassoc.com.au · out · email

Invoices 1038246 and 1038285 – Beurre Bosc pears, Capitaine Tupaia 2616N and Takutai Chief 2617N

1038285: James to Quenton, for his call with the owner: Nadan replied 23 min after the 9 Sep email; a formal claim on the second container (1038285) arrived 21 Sep: 361 cartons, AUD 21,203.22. Forwards the 9 Sep position.

22 Sep 2026 13:39 AEST

what was said James McNamara · out · email

Fwd: Invoices 1038246 and 1038285 – Beurre Bosc pears, Capitaine Tupaia 2616N and Takutai Chief 2617N

Quenton, The position I sent Nadan on 9 September, for your call with the owner. Two things that have moved since: Nadan replied to this 23 minutes after I sent it (he leans on you declining the surveyor, and says they can't carry freight cost on bad pears), and a formal claim on the second container landed yesterday morning - 361 cartons, AUD 21,203.22. James ---------- Forwarded message -------- [only the opening of this message is held]

22 Sep 2026 09:04 AEST

what was said messaging-service@post.xero.com · in · email

Statement from Temhem Pty Ltd ATF The Mehmet Family Trust for Carter & Associates

Supplier Temhem Pty Ltd (grower) Xero statement to Carter & Associates as at 22 Sep 2026; body has no amounts and does not name 1038246/1038285 (trade refs presumably in the attached PDF, not read).

Statement for Carter Associates As At 22Sep2026.pdf not captured

21 Sep 2026 16:15 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 21/09/2026

(no specific reference to 1038331 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 21/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, 21092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 21.09.2026.xlsx not captured

18 Sep 2026 18:08 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 18/09/2026

(no specific reference to 1038331 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 18/09/2026; figures only in linked sheets/attachments, body names no trade. Notes AR report not included (though AR link given) because Export team emailed about AR adjustments; …

Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, QC Fresh - AP Run 18.09.2026.xlsx not captured, 18092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

17 Sep 2026 10:01 AEST

what was said Carter & Associates (agent) · out

(no subject)

*URGENT — Estate health: inbound off* The estate is NOT reading email — inbound processing is switched off. No incoming email is being seen or actioned.

17 Sep 2026 09:16 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Google Workspace <googleworkspace-noreply@google.com> Subject: Reach new customers with up to $1800 in Google Ads credit Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

17 Sep 2026 07:30 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: The Google Workspace Team <workspace-noreply@google.com> Subject: Regarding your account: Upgrade today Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

17 Sep 2026 07:00 AEST

what was said Carter & Associates (agent) · out

(no subject)

*URGENT — Estate health: inbound off* The estate is NOT reading email — inbound processing is switched off. No incoming email is being seen or actioned.

17 Sep 2026 06:00 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Mohamad Knakri <mknakri@albakrawe.ae> Subject: RE: Re: Al Bakrawe account — payment of the undisputed balance Arrived: 10h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

17 Sep 2026 06:00 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Bilal Khalid <bkhalid@albakrawe.ae> Subject: Re: Re: Al Bakrawe account — payment of the undisputed balance Arrived: 8h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

17 Sep 2026 06:00 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Irfan Haider <ihaider@albakrawe.ae> Subject: Re: Re: Al Bakrawe account — payment of the undisputed balance Arrived: 6h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

17 Sep 2026 03:45 AEST

what was said Carter & Associates (agent) · out

(no subject)

*URGENT — Estate health: inbound off* The estate is NOT reading email — inbound processing is switched off. No incoming email is being seen or actioned.

17 Sep 2026 00:30 AEST

what was said Carter & Associates (agent) · out

(no subject)

*URGENT — Estate health: inbound off* The estate is NOT reading email — inbound processing is switched off. No incoming email is being seen or actioned.

16 Sep 2026 21:15 AEST

what was said Carter & Associates (agent) · out

(no subject)

*URGENT — Estate health: inbound off* The estate is NOT reading email — inbound processing is switched off. No incoming email is being seen or actioned.

16 Sep 2026 20:36 AEST

what was said james@carterandassoc.com.au · out · email

Open accounts - book corrections after today's reconciliation

(no specific reference to 1038326 in this message) Reply from james@ to Atul: 'Investigate the void advice. Everything else is correct' — approving the Export team's corrections other than the void items.

image.png not captured

16 Sep 2026 18:26 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

Open accounts - book corrections after today's reconciliation

(no specific reference to 1038326 in this message) Atul re-sends (16 Sep) the same request asking whether to proceed with the Export team's AR corrections in Xero.

image.png not captured

16 Sep 2026 18:15 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: "Carter & Associates Finance" <carterandassoc@obsidianadvisory.com.au> Subject: Re: Re: Al Bakrawe account — payment of the undisputed balance Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced

16 Sep 2026 17:00 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Mohamad Knakri <mknakri@albakrawe.ae> Subject: RE: Re: Al Bakrawe account — payment of the undisputed balance Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

16 Sep 2026 16:42 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

VISION Payment Approval Required – Bills List Attached

Bookkeeper (Atul Sangvekar, Obsidian) asks Quenton to authorise a draft batch payment to VISION; bills list attached as image/PDF. Email body names no trade numbers or amounts; any reference to 1038246/1038267/1038285/1038291/1038293 is only in the attachments (not read).

image.png not captured, Batch Payment Summary_Carter Associates_17Sep2026.pdf not captured, 20260917.ABA not captured

16 Sep 2026 16:00 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Jenny Hudgson <JennyH@favcoqld.com.au> Subject: Outstanding Payments Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

16 Sep 2026 15:45 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Jackson Bennett <jackson@primafreshfruit.com.au> Subject: Re: Statement & Pricing Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

16 Sep 2026 14:00 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Prima Admin <admin@primafreshfruit.com.au> Subject: Statement & Pricing Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

15 Sep 2026 17:01 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 15/09/2026

(no specific reference to 1038326 in this message) AP report cover note from Obsidian Advisory (Atul Sangvekar); figures only in linked Google sheet/attached xlsx, body names no trade. AR report not included because the Export team emailed about AR adjustments; updated AR report to follow once adju…

Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, QC Fresh - AP Run 15.09.2026.xlsx not captured

15 Sep 2026 08:17 AEST

what was said messaging-service@post.xero.com · in · email

Statement from Temhem Pty Ltd ATF The Mehmet Family Trust for Carter & Associates

Supplier Temhem Pty Ltd ATF The Mehmet Family Trust sends Carter its Xero statement as at 15 Sep 2026 (PDF). Body gives no figures; 1038246/1038285 references only in the attached statement, not readable here.

Statement for Carter Associates As At 15Sep2026.pdf not captured

15 Sep 2026 06:45 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: "Carter & Associates Finance" <carterandassoc@obsidianadvisory.com.au> Subject: Re: Updated invoice and Statement of Account Arrived: 7d ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

14 Sep 2026 15:53 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 14/09/2026

(no specific reference to 1038326 in this message) AP report cover note from Obsidian Advisory (Atul Sangvekar); figures only in linked Google sheet/attached xlsx, body names no trade. AR report not included because the Export team emailed about AR adjustments; updated AR report to follow once adju…

Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, QC Fresh - AP Run 14.09.2026.xlsx not captured

14 Sep 2026 06:30 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: "Carter & Associates Finance" <carterandassoc@obsidianadvisory.com.au> Subject: Re: Updated invoice and Statement of Account Arrived: 6d ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

13 Sep 2026 06:15 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: "Carter & Associates Finance" <carterandassoc@obsidianadvisory.com.au> Subject: Re: Updated invoice and Statement of Account Arrived: 5d ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

12 Sep 2026 06:01 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: "Carter & Associates Finance" <carterandassoc@obsidianadvisory.com.au> Subject: Re: Updated invoice and Statement of Account Arrived: 4d ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

11 Sep 2026 19:34 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 11/09/2026

(no specific reference to 1038324 in this message) AP report cover note from Obsidian Advisory (Atul Sangvekar); figures only in linked Google sheet/attached xlsx, body names no trade. AR report not included because the Export team emailed about AR adjustments; updated AR report to follow once adju…

Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, QC Fresh - AP Run 11.09.2026.xlsx not captured

10 Sep 2026 21:00 AEST

what was said Carter & Associates · out · email

Trade 1038246 — Import permit valid through the arrival date

Hello, We are following up on trade 1038246. The following remains outstanding and is now overdue by 71d 11h: Import permit valid through the arrival date Sharpest flag. Fiji import permit BAF SUV-20450/26 (issued 17-Apr-26, ~3-month apparent validity, importer B.L.Naidu, covers pears, multiple entry). A late-July arrival is likely OUTSIDE the apparent window — the importer (Naidu) must renew or c

10 Sep 2026 16:17 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

Open accounts - book corrections after today's reconciliation

(no specific reference to 1038326 in this message) Atul follows up to James: asks again whether to proceed with the changes in Xero outlined in the Export team's email.

Outlook-apj11vux.png not captured, Outlook-npeqxg14.png not captured, Outlook-hytxynmt.png not captured, Outlook-o2hzeh4m.png not captured, Outlook-ypzfouxk.png not captured, Outlook-b1mghcxc.png not captured, Outlook-5iyhbry0.png not captured, Outlook-lj3pefig.png not captured

10 Sep 2026 16:14 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 10/09/2026

(no specific reference to 1038324 in this message) AP report cover note from Obsidian Advisory (Atul Sangvekar); figures only in linked Google sheet/attached xlsx, body names no trade. AR report withheld pending AR adjustments requested by Export team. Asks whether AP payment should be processed to…

Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, QC Fresh - AP Run 10.09.2026.xlsx not captured

10 Sep 2026 12:17 AEST

what was said Carter & Associates (agent) · out

(no subject)

Understood, Quenton — leaving that one with James to sort directly since he's got the image and the trade detail in hand. On the group side, nothing new needs a joint decision right now. Trades in flight are moving normally, no fresh complaints in the last day. On money: collectable AR sits around 581k. The one live chase item is Sky Fresh-Fruits Import & Export, 95k outstanding at 317 days — that

10 Sep 2026 12:15 AEST

what was said Quenton · out

(no subject)

James is able to provide

10 Sep 2026 12:14 AEST

what was said Carter & Associates (agent) · out

(no subject)

Quenton — the image isn't coming through on my end again, just the text around it, so I can't read what's on it. Can you tell me which trade or customer this is for, and I'll pull the exact total straight away? If it's a general "what's going out tomorrow" question rather than one specific invoice, let me know and I'll check what's scheduled for dispatch and give you the totals across those trades

10 Sep 2026 12:12 AEST

what was said Quenton · out

(no subject)

Hi Total for tomorrow delivery [media attached: image — not captured]

9 Sep 2026 21:08 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

Open accounts - book corrections after today's reconciliation

(no specific reference to 1038326 in this message) Atul asks James and Quenton whether to proceed with the Export team's AR corrections (voids, credit notes, adjustments) in Xero, as this is the first time Export has sent AR instructions directly.

image.png not captured

9 Sep 2026 18:30 AEST

what was said james@carterandassoc.com.au · out · email

Your book — Wednesday 9 September

Duplicate strawberry number, cancelled; 1038324 is the live one.

9 Sep 2026 18:13 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 09/09/2026

(no specific reference to 1038326 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 09/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, QC Fresh - AP Run 09.09.2026.xlsx not captured, 09092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

9 Sep 2026 17:57 AEST

what was said exports@carterandassoc.com.au · out · email

Open accounts - book corrections after today's reconciliation

(no specific reference to 1038326 in this message) Exports desk to Atul: 23 AR book corrections (Sky Fresh, Freco void QC25004 AUD 8,960.00 duplicate, Barakat, Anusaya, Naidu, Total Fresh, Eastern Green, Eastern Wealth, Priority Produce, credit balances, Kibsons). CN-1038322 and CN-1038323 to CN-10…

9 Sep 2026 12:54 AEST

what was said nadan.reddy@bln.com.fj · in · email

Invoices 1038246 and 1038285 – Beurre Bosc pears, Capitaine Tupaia 2616N and Takutai Chief 2617N

Nadan (B L Naidu): says Quenton said no need for a surveyor on container 1; container 1 claim was FJD cost converted to AUD; 'we cannot bare the cost of freight for bad pears'. Container 2 (1038285) stock still held; variance to come after cleaning.

image001.png not captured, image002.png not captured, image003.png not captured

9 Sep 2026 12:54 AEST

what was said Nadan Reddy · in · email · 2 of our mailboxes hold it

RE: [External - Sender]Invoices 1038246 and 1038285 – Beurre Bosc pears, Capitaine Tupaia 2616N and Takutai Chief 2617N

Dear James, As soon as we received the container and we checked it. I informed Quenton and requested if he wants us to engage the surveyor and he said no need. I could not give you the figures at that time as all pears were inside the container. We cleaned the pears as per the orders were received from customers. I have mentioned this to Quenton. As for second container we are still holding the st

image001.png not captured, image002.png not captured, image003.png not captured

9 Sep 2026 12:37 AEST

what was said james@carterandassoc.com.au · out · email

Invoices 1038246 and 1038285 – Beurre Bosc pears, Capitaine Tupaia 2616N and Takutai Chief 2617N

1038246/1038285: James to bookkeeper Atul: no credit accepted; keep 1038246 (AUD 20,128) and 1038285 (AUD 23,439) at full value in receivables, AUD 43,567 total; advise exports@ when funds arrive. nadan@blnaidu.com.fj is dead; use nadan.reddy@bln.com.fj.

9 Sep 2026 12:37 AEST

what was said James McNamara · out · email · 2 of our mailboxes hold it

Fwd: Invoices 1038246 and 1038285 – Beurre Bosc pears, Capitaine Tupaia 2616N and Takutai Chief 2617N

Hi Atul, For your records, the position sent to B L Naidu this afternoon on invoices 1038246 (AUD 20,128) and 1038285 (AUD 23,439). No credit is accepted against either invoice and both remain payable in full, AUD 43,567 in total. Please keep both at full value in the receivables and let exports@ know when funds arrive or if Nadan sends anything further to you on the claim. Note that nadan@blnaidu

9 Sep 2026 12:31 AEST

what was said mailer-daemon@googlemail.com · in · email

Invoices 1038246 and 1038285 – Beurre Bosc pears, Capitaine Tupaia 2616N and Takutai Chief 2617N

Bounce: delivery to nadan@blnaidu.com.fj failed (550 5.4.1 address rejected). No content on 1038246/1038285.

icon.png not captured, warning_triangle.png not captured

9 Sep 2026 12:31 AEST

what was said james@carterandassoc.com.au · out · email

Invoices 1038246 and 1038285 – Beurre Bosc pears, Capitaine Tupaia 2616N and Takutai Chief 2617N

1038246: SZLU2001267, Capitaine Tupaia 2616N, BL AU04144100, inv AUD 20,128 (corrected 7 Aug); 1038285: TRIU6618745, Takutai Chief 2617N, 601 ctns @ AUD 39.00 = AUD 23,439. FOB Sydney; James rejects any credit, nothing paid, demands AUD 43,567.

9 Sep 2026 12:31 AEST

what was said James McNamara · out · email · 2 of our mailboxes hold it

Invoices 1038246 and 1038285 – Beurre Bosc pears, Capitaine Tupaia 2616N and Takutai Chief 2617N

Hi Nadan, We have reviewed the two containers together with Quenton. Both sales were FOB Sydney, on bookings you made directly with Swire. The timelines below are from our correspondence. *Container one – SZLU2001267, Capitaine Tupaia 2616N, invoice 1038246 (AUD 20,128)* - 11 June: 640 cartons ordered from the packhouse for delivery to the wharf on 15 June. - 12 June: you confirmed the booking as

9 Sep 2026 06:32 AEST

what was said Carter & Associates (agent) · out

(no subject)

Quenton — just to make sure I don't misfire on this, can you tell me which of these "more information" is about? 1) The sea freight invoice policy question we left open — whether "invoices to the purchasing customer" is a blanket rule for every sea shipment or just specific trades/customers, or 2) Something else entirely — a trade, a customer enquiry, or one of the links/photos that didn't come th

9 Sep 2026 06:30 AEST

what was said Quenton · out

(no subject)

more information

8 Sep 2026 22:55 AEST

what was said james@carterandassoc.com.au · out · email

Live trades tonight, 8 Sep — and three decisions only you can give

Was a second entry of the strawberry order and is cancelled.

8 Sep 2026 14:41 AEST

what was said Carter & Associates (agent) · out

(no subject)

Understood — noting that as standing policy: sea freight documentation invoices go direct to the purchasing customer on each trade, not to a third party or just filed internally. I'll apply this going forward across our sea trades. To make sure it's actioned properly, one thing I need from whoever's setting this: is this a blanket rule for every customer on every sea shipment, or specific to a par

8 Sep 2026 14:38 AEST

what was said Quenton · out

(no subject)

All sea freight doc invoices need to be sent to the purchasing customer

8 Sep 2026 13:07 AEST

what was said messaging-service@post.xero.com · in · email

Statement from Temhem Pty Ltd ATF The Mehmet Family Trust for Carter & Associates

1038246/1038285: Xero supplier statement from Temhem Pty Ltd ATF The Mehmet Family Trust (supplier) to Carter & Associates as at 8 Sep 2026. Body names no trades or amounts; trade numbers presumably appear only in the attached PDF (not read).

Statement for Carter Associates As At 08Sep2026.pdf not captured

7 Sep 2026 15:35 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 04/09/2026

(no specific reference to 1038322 in this message) Further AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) sent 07/09/2026 in same thread with new AR and AP Google Sheets links (no xlsx attached); figures only in linked sheets; body names no trade.

image.png not captured

5 Sep 2026 11:54 AEST

what was said Carter & Associates (agent) · out

(no subject)

Got it — that's an enquiry for Brisbane to Singapore, sea, 1,260 cartons, buy price AUD 19 each. Good news: we do hold current sea rates for that run, several carriers (ANL, Cosco, PIL, ANL/OOCL/PIL combos) across 20ft and 40ft reefers, 7 to 10 day transit. To turn that into an actual sell price I'm missing two things the system needs: what's the commodity, and what's the gross weight per carton?

5 Sep 2026 11:51 AEST

what was said Quenton · out

(no subject)

https://carter-associates-agents-prod.james-c71.workers.dev/enquiry/trade?o=BNE&d=SIN&mode=sea&unit=CTN&qty=1260&each=19

4 Sep 2026 15:49 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 04/09/2026

(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 04/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, QC Fresh - AP Run 04.09.2026.xlsx not captured, 04092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

3 Sep 2026 17:43 AEST

what was said Carter & Associates · out · email

1038246 — Commercial invoice

Good afternoon, The commercial invoice for trade 1038246 is attached. Please come back to us if anything on it needs correcting. CARTER & ASSOCIATES Excellence in Fresh Produce

1038246_Commercial_Invoice_v9.pdf not captured

3 Sep 2026 17:43 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 03/09/2026

(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 03/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, QC Fresh - AP Run 03.09.2026.xlsx not captured, 03092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

3 Sep 2026 17:39 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

FW: [External - Sender]Fw: Brown pear report

1038246/1038285: Bookkeeper says SZLU2001267 relates to Invoice 1038246 (rate AUD 32.00 per carton) not 1038285; claim is AUD 47.85 per carton, asks why. 1038285 is TRIU6618745 at AUD 39.00 per carton. Asks Nadan to reconfirm which invoice.

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image.png not captured

3 Sep 2026 17:39 AEST

what was said Carter & Associates Finance · in · email · 2 of our mailboxes hold it

Re: [External - Sender]Re: [External - Sender]Re: FW: [External - Sender]Fw: Brown pear report

Hi Nadan, I hope you are doing well! The information you provided for AWB SZLU2001267 relates to Invoice No. 1038246, not Invoice No. 1038285. However, the rate stated on Invoice No. 1038246 is AUD 32.00 per carton, whereas the amount being claimed is AUD 47.85 per carton. Could you please provide an explanation for this difference? For Invoice No. 1038285, the AWB is TRIU6618745, and the invoice

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image.png not captured, image.png not captured, image.png not captured, image.png not captured

3 Sep 2026 08:34 AEST

what was said nadan.reddy@bln.com.fj · in · email

FW: [External - Sender]Fw: Brown pear report

Nadan: 'For Inv No 1038285- SZLU2001267- TUPAIA V 2616 / 101 ctn of pears were disposed @ (FJD76.55) AUD47.85 $4832.22'. Says he will advise on the second container next week.

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured

2 Sep 2026 18:06 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 02/09/2026

(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 02/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, QC Fresh - AP Run 02.09.2026.xlsx not captured, 02092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

2 Sep 2026 17:35 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

FW: [External - Sender]Fw: Brown pear report

Bookkeeper (Atul Sangvekar, Obsidian) asks Nadan for claim details and credit note request: invoice number, claim amount and reason. No figures.

image001.png not captured, image002.png not captured, image003.png not captured, image.png not captured

2 Sep 2026 17:35 AEST

what was said Carter & Associates Finance · in · email · 2 of our mailboxes hold it

Re: [External - Sender]Re: FW: [External - Sender]Fw: Brown pear report

Hi Nadan, I hope you are doing well! Could you please provide the details of the claim and the related credit note request? Once we receive the information, we will review it and take the necessary action accordingly. We would appreciate it if you could include the invoice number, claim amount, and the reason for the claim to help us process your request promptly. Thank you, and we look forward to

image001.png not captured, image002.png not captured, image003.png not captured, image.png not captured, image.png not captured, image.png not captured, image.png not captured

2 Sep 2026 12:41 AEST

what was said Carter & Associates (agent) · out

(no subject)

James — same as the last link you sent, that's an internal enquiry desk URL and it needs your own login session to open, I can't pull anything off it from here. If this is about pricing a freight quote on an enquiry, just tell me the lane, product and buy price and I'll run the numbers properly with the live rate card rather than guessing off a link I can't see. If it's the same enquiry thread as

2 Sep 2026 12:40 AEST

what was said James · out

(no subject)

https://carter-associates-agents-prod.james-c71.workers.dev/enquiry/t/2dbec0fc93e9cab2f666cafd537e42a7172f765a5bd0d4fa/freight

2 Sep 2026 10:55 AEST

what was said Carter & Associates (agent) · out

(no subject)

That's just an Instagram reel link, Quenton — nothing I can pull business content out of on my end, and no context on what you wanted done with it. If it's something relevant to a customer, supplier or a product idea (a competitor promo, a packing style, a market trend), tell me in a line or two what caught your eye and I'll look into whether it's worth acting on. On the trades and money side, not

2 Sep 2026 10:54 AEST

what was said Quenton · out

(no subject)

https://www.instagram.com/reel/DcuA2vCTAEW/?igsi=cHRhMWFtYWp1cGUx

1 Sep 2026 17:22 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 01/09/2026

(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 01/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, QC Fresh - AP Run 01.09.2026.xlsx not captured, 01092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

31 Aug 2026 16:50 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 31/08/2026

(no specific reference to 1038320 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 31/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, 31082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 31.08.2026.xlsx not captured

28 Aug 2026 19:04 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 28/08/2026

(no specific reference to 1038320 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 28/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, 28082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 28.08.2026.xlsx not captured

28 Aug 2026 08:04 AEST

what was said messaging-service@post.xero.com · in · email

Statement from Temhem Pty Ltd ATF The Mehmet Family Trust for Carter & Associates

1038246 / 1038285: Xero statement from supplier Temhem Pty Ltd ATF The Mehmet Family Trust as at 28Aug2026, body only "Can this be paid asap". Trade numbers not in body (presumably in attached statement PDF, not read); no amounts in body.

Statement for Carter Associates As At 28Aug2026.pdf not captured

27 Aug 2026 13:13 AEST

what was said nadan.reddy@bln.com.fj · in · email

FW: [External - Sender]Fw: Brown pear report

1038285: Nadan says claim value can only be advised when the stock is finished; they clean the pears as orders come in.

image001.png not captured, image002.png not captured, image003.png not captured

27 Aug 2026 13:13 AEST

what was said Nadan Reddy · in · email · 2 of our mailboxes hold it

RE: [External - Sender]Re: FW: [External - Sender]Fw: Brown pear report

We can only let you know when the stock is finished. We clean the pears as and when the order is on hand. We don’t touch pears anyhow. Nadan Reddy Manager Imports

image001.png not captured, image002.png not captured, image003.png not captured

27 Aug 2026 13:09 AEST

what was said quenton@carterandassoc.com.au · out · email

FW: [External - Sender]Fw: Brown pear report

1038285: Quenton replies 'No need to have a survey completed' and asks for the claim value as soon as possible.

image001.png not captured, image002.png not captured, image003.png not captured

27 Aug 2026 13:05 AEST

what was said nadan.reddy@bln.com.fj · in · email

FW: [External - Sender]Fw: Brown pear report

1038285: B L Naidu (Nadan Reddy) forwards 'Brown pear report' photos to Quenton, citing 'Invoice: 1038285, Vessel: Takutai Chief v 2617'; asks whether Carter wants to engage a surveyor.

image001.png not captured, image002.png not captured, image003.png not captured, 1000026878.jpg not captured, 1000026897.jpg not captured, 1000026898.jpg not captured, 1000026892.jpg not captured, 1000026896.jpg not captured, 1000026894.jpg not captured, 1000026893.jpg not captured, 1000026889.jpg not captured, 1000026872.jpg not captured, 1000026887.jpg not captured, pro-gGutMOAQ.jpeg not captured

26 Aug 2026 20:18 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 26/08/2026

(no specific reference to 1038316 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 26/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, 26082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 26.08.2026.xlsx not captured

26 Aug 2026 09:45 AEST

what was said Carter & Associates · out · email

Trade 1038246 — CHEP pallet account number for the PO

Hello, We are following up on trade 1038246. The following remains outstanding and is now overdue by 53d 24h: CHEP pallet account number for the PO The JAS Mascot receival CHEP account number is still pending. When it lands: one PO amendment () puts the CHEP number on the PO face, then a fresh lodgeable email to Quenton. The CHEP-pending state is why the final PO send is still held. Could you pl

25 Aug 2026 16:08 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 25/08/2026

(no specific reference to 1038316 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 25/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, QC Fresh - AP Run 25.08.2026.xlsx not captured, 25082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

24 Aug 2026 18:22 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 24/08/2026

(no specific reference to 1038316 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 24/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, 24082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 24.08.2026.xlsx not captured

24 Aug 2026 13:36 AEST

what was said Carter & Associates (agent) · out

(no subject)

Quenton — happy to help, but I need to know exactly what you're looking at. Is it that enquiry desk link James posted, an email that landed in your inbox, a document in one of the trade folders, or something else on screen? If you can just tell me what it is (or forward/paste the actual text or a screenshot), I'll work out what it wants from us and either action it or explain it in plain terms. On

24 Aug 2026 13:34 AEST

what was said Quenton · out

(no subject)

Not sure even after reading what it’s asking me to do

22 Aug 2026 21:29 AEST

what was said Carter & Associates (agent) · out

(no subject)

James, that image hasn't come through again on my end — WhatsApp media isn't landing in what I can read, only the text around it. Can you resend it as a normal photo (not forwarded/compressed) or, if it's quick, just tell me what it is — invoice, rate card, claim photo, PO — and I'll action it straight away. On the trades in flight nothing new to flag since the last update. Quick money picture whi

22 Aug 2026 21:27 AEST

what was said James · out

(no subject)

[media attached: image — not captured]

21 Aug 2026 16:26 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 21/08/2026

(no specific reference to 1038316 in this message) Atul Sangvekar says draft supplier payments were created in the BOS and CBA bank accounts per the AP report, with details only in embedded images; asks Quenton to review and approve in the bank. Body names no trade, supplier or amount.

image.png not captured

21 Aug 2026 15:27 AEST

what was said quenton@carterandassoc.com.au · out · email

AP/AR Report 21/08/2026

(no specific reference to 1038316 in this message) Quenton Carter instructs Atul and team to process the AP payments (per the 21/08/2026 AP report). No trade named.

image.png not captured

21 Aug 2026 14:16 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 21/08/2026

(no specific reference to 1038316 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 21/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, QC Fresh - AP Run 21.08.2026.xlsx not captured, 21082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

20 Aug 2026 20:35 AEST

what was said exports@carterandassoc.com.au · out · email

RE: AP/AR Report

(no specific reference to 1038310 in this message) Desk tells James the firm format instruction to Atul was never actually sent (only the soft 'if it would help' version went out on 20 Aug); desk now sending firm requirement (CSV or Google Sheets-native only) to Obsidian mailbox; filing path /Finan…

20 Aug 2026 20:34 AEST

what was said James McNamara · out · email

Re: AP/AR Report

Why am I getting these useless email summaries again? I thought they were dealt with the second time I called them out

20 Aug 2026 19:19 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

RE: AP/AR Report

(no specific reference to 1038310 in this message) Atul replies with attached AP and AR report (xlsx: 20082026 Aged Receivables Detail and AP Run 20.08.2026); figures only in attachments, body names no trade.

image.png not captured, 20082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 20.08.2026.xlsx not captured

20 Aug 2026 18:14 AEST

what was said exports@carterandassoc.com.au · out · email

RE: AP/AR Report

(no specific reference to 1038310 in this message) Desk plan: require Atul to send CSV (separate AP and AR) or Google Sheets-native, never xlsx; file under /Finance/Obsidian_AP_AR_Reports/[YYYY-MM]/; prior reports (11, 14, 17, 19 Aug) filed only as xlsx. No trade named.

20 Aug 2026 18:13 AEST

what was said james@carterandassoc.com.au · out · email

RE: AP/AR Report

(no specific reference to 1038310 in this message) James says the report must be readable by the estate; instructs desk to tell Atul exactly what format to distribute and ensure reports are saved in the filing system. No trade named.

20 Aug 2026 18:08 AEST

what was said exports@carterandassoc.com.au · out · email

RE: AP/AR Report

(no specific reference to 1038310 in this message) Exports desk tells Atul the AP/AR report was received but its automated tool cannot read the linked xlsx sheets (as with several prior weekly reports); James and Quenton to review AP sheet to decide on payment run; suggests CSV or Google Sheets-nat…

19 Aug 2026 19:36 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 19/08/2026

(no specific reference to 1038310 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 19/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, QC Fresh - AP Run 19.08.2026.xlsx not captured, 19082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

18 Aug 2026 18:49 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 17/08/2026

(no specific reference to 1038310 in this message) Atul: Eastern Green 50% payment of $33,333 received 12/08/2026, applied to Invoice No. 1038267 (total $64,875), AR balance outstanding $31,542. FRESH MART payment received 29/06/2026, allocated to Invoice Nos. 1038156 and 1038153 (screenshot). None…

image.png not captured

18 Aug 2026 11:29 AEST

what was said messaging-service@post.xero.com · in · email

Statement from Temhem Pty Ltd ATF The Mehmet Family Trust for Carter & Associates

1038246/1038285: Supplier Temhem Pty Ltd (Xero) sends Carter its statement as at 18 Aug 2026. Body names no trades or amounts; the trade numbers are presumably in the attached PDF, which was not read.

Statement for Carter Associates As At 18Aug2026.pdf not captured

17 Aug 2026 19:22 AEST

what was said quenton@carterandassoc.com.au · out · email

AP/AR Report 17/08/2026

(no specific reference to 1038310 in this message) Quenton says Eastern Green Singapore paid 50% of its invoice for the mandarins but the payment is not shown as accounted for; asks Obsidian to show where FRESH MART Singapore paid. No trade number named.

image.png not captured

17 Aug 2026 17:09 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 17/08/2026

(no specific reference to 1038310 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 17/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, QC Fresh - AP Run 17.08.2026.xlsx not captured, 17082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

17 Aug 2026 15:53 AEST

what was said Carter & Associates (agent) · out

(no subject)

Noted — no AO (authority/permit line) required on the Singapore and Hong Kong runs. That directly answers the query Vision's Liam Fraser raised this morning on the air rate card — whether the Brisbane to Hong Kong and Singapore rows should exclude AO and the certificate of origin charge. I'll get a reply back to Liam confirming both lanes are AO-free so he can finalise those rows on the card corre

17 Aug 2026 15:52 AEST

what was said Quenton · out

(no subject)

No AO required for Singapore and HongKong

16 Aug 2026 16:50 AEST

what was said exports@carterandassoc.com.au · out · email

Correction - we do hold Sydney rates, and the CT Freight statement was wrong

Desk correction on Sydney rates: lists 1038246 and 1038285 as two consignments already shipped BY SEA out of Sydney, both B L Naidu, Beurre Bosc pears; forwarder on 1038285 is Vision and the trade record refers to cartons held at JAS Sydney.

15 Aug 2026 09:46 AEST

what was said Carter & Associates · out · email

Trade 1038246 — Booking confirmation document + container release from the buyer

Hello, We are following up on trade 1038246. The following remains outstanding and is now overdue by 42d 24h: Booking confirmation document + container release from the buyer FOB — the buyer arranges the ocean booking. We need Naidu's Swire booking confirmation document (it settles the vessel-name conflict: buyer says NPDL TAHITI V2616, the carrier schedule shows CAPITAINE TUPAIA v2616N — voyage 2

13 Aug 2026 19:15 AEST

what was said Carter & Associates · out · email

Trade 1038246 — Published wharf receival date from Vision/JAS

Hello, We are following up on trade 1038246. The following remains outstanding and is now overdue by 36d 9h: Published wharf receival date from Vision/JAS Receivals are not published until closer to departure. Vision (Angela, via bneexport@) estimates, if ETD holds 15-16 July, wharf receivals approx Fri 10 - Tue 14 July, product delivered at latest Monday 13 July morning. The confirmed-date PO reg

12 Aug 2026 08:12 AEST

what was said Carter & Associates (agent) · out

(no subject)

This is just a link to the internal enquiry desk James pasted in — I can't fetch anything useful off that URL on my end (it needs your login session, not something I can action from here). If it's a specific enquiry or quote you want actioned, tell me which trade or customer it relates to and what you need done — priced, drafted, sent — and I'll get straight into it. If you were just sharing it fo

12 Aug 2026 08:10 AEST

what was said James · out

(no subject)

https://carter-associates-agents-prod.james-c71.workers.dev/enquiry/t/2dbec0fc93e9cab2f666cafd537e42a7172f765a5bd0d4fa/desk

11 Aug 2026 15:57 AEST

what was said Carter & Associates (agent) · out

(no subject)

Pricing — on the desk as QR-20260811-4BDA68. UNKNOWN_SUPPLIER AVOCADO TRAY × 1520 @ 8 AUD/unit (caller override): AUD 12,160.00 (AUD 8.00/tray) Airline freight Cathay Pacific (CX) PMC 1.1/kg × 8664kg chargeable (2…: AUD 9,530.40 (AUD 6.27/tray) Handling 0.16/kg × 8664kg: AUD 1,386.24 (AUD 0.91/tray) Screening 0.08/kg × 8664kg: AUD 693.12 (AUD 0.46/tray) Documentation × 1 (Vision card): AUD 275.00

11 Aug 2026 15:55 AEST

what was said James · out

(no subject)

FRECO ETD WEDNESDAY AVOCADOES HASS CLASS 1 16 - 1,040 23c - 320 trays 25c - 160 trays 1520 trays 2 PMC Cost 8c $8.00 25 & 23 $8.00 Sell Price 18.00 2 PMC 1 AWB BRISBANE HONG KONG PRIORITY TPT ROCK RIDGE - COSTA HONG KONG

10 Aug 2026 18:38 AEST

what was said Carter & Associates (agent) · out

(no subject)

The tool I've got reads documents (PDFs, Drive files, emails) and images, but there's no video/audio transcription in my kit right now. If you can tell me what's in it, I'll action it straight away. Or if it's something already sitting in a trade folder or inbox as a document, point me at which trade/thread and I'll pull the actual text myself rather than asking you to relay it.

10 Aug 2026 18:35 AEST

what was said James · out · 2 of our mailboxes hold it

(no subject)

[media attached: video — too large, not captured]

8 Aug 2026 00:24 AEST

what was said exports@carterandassoc.com.au · out · email

Naidu invoices are IN XERO as drafts - map the account and approve, nothing to re-key

Desk to bookkeeper: conflated invoice 1038285 (AUD 24,531.00) VOIDED, not credited. 1038246: DRAFT inv 629 ctns @ AUD 32.00 = AUD 20,128.00, BL AU04144100 - SZLU2001267. 1038285: DRAFT 1038285R 601 ctns @ AUD 39.00 = AUD 23,439.00, BL AU04211600 - TRIU6618745.

7 Aug 2026 23:21 AEST

what was said exports@carterandassoc.com.au · out · email

Both Commercial Invoices issued - raise 1038246 at 20,128.00 and 1038285 at 23,439.00, credit the old one

1038246: CAPITAINE TUPAIA 2616N, BL AU04144100, cont SZLU2001267, 629 ctn @ AUD 32.00 = AUD 20,128.00, never in Xero, raise it; 1038285: TAKUTAI CHIEF 2617N, BL AU04211600, 601 ctn @ AUD 39.00 = AUD 23,439.00; credit old 1038285 AUD 24,531.00 (629 ctn) in full; AR AUD 43,567.00 unpaid.

7 Aug 2026 23:21 AEST

what was said Carter & Associates · out · email

Both Commercial Invoices issued - raise 1038246 at 20,128.00 and 1038285 at 23,439.00, credit the old one

Good evening Both Commercial Invoices are now issued and have gone to the customer. You have what you need to align Xero, and you can release the hold I asked for earlier. The two shipments are separate and always were - different vessels, different containers, different seals, different carton counts. 1038246 - CAPITAINE TUPAIA 2616N Bill of lading AU04144100, container SZLU2001267, seal MTL30512

7 Aug 2026 23:19 AEST

what was said Mail Delivery Subsystem · in · email

Delivery Status Notification (Failure)

** Address not found ** Your message wasn't delivered to nadan@blnaidu.com.fj because the address couldn't be found or is unable to receive email. Learn more here: https://aka.ms/EXOSmtpErrors (Warning: This link will take you to a third-party site) The response from the remote server was: 550 5.4.1 Recipient address rejected: Access denied. For more information see https://aka.ms/EXOSmtpErrors [S

icon.png not captured, warning_triangle.png not captured

7 Aug 2026 23:19 AEST

what was said exports@carterandassoc.com.au · out · email

Trade 1038246 — FINAL Commercial Invoice () — 629 CTN Beurre Bosc

1038246: desk sends B L Naidu the FINAL Commercial Invoice for 629 CTN Beurre Bosc, superseding the preliminary version. Booking: "AWB" AU04144100, "flight" CAPITAINE TUPAIA 2616N, Sydney to Lautoka, ETD Thu 16 Jul, ETA Mon 27 Jul. No price in body.

1038246_Commercial_Invoice_v9.pdf not captured

7 Aug 2026 23:19 AEST

what was said Carter & Associates · out · email

Trade 1038246 — FINAL Commercial Invoice () — 629 CTN Beurre Bosc

Good evening, Please find attached the final Commercial Invoice for trade 1038246, superseding the preliminary version previously issued. Booking: AWB AU04144100, flight CAPITAINE TUPAIA 2616N, SYDNEY to LAUTOKA, ETD Thu 16 Jul, ETA Mon 27 Jul Please confirm receipt. Any queries on quantity, specification or delivery, reply to this email.

1038246_Commercial_Invoice_v9.pdf not captured

7 Aug 2026 23:19 AEST

what was said Carter & Associates · out · email

Trade 1038246 — FINAL commercial documents () — B L NAIDU & SONS LTD / SYD → NAN

Good evening, Please find attached the FINAL Commercial Invoice and Packing List for trade 1038246, superseding the preliminary documents previously issued. Booking: AWB AU04144100, flight CAPITAINE TUPAIA 2616N, SYDNEY to LAUTOKA, ETD Thu 16 Jul, ETA Mon 27 Jul A reminder under our standard trading conditions: please return the certified dispatch weight (net and gross) to exports@carterandassoc.c

1038246_Commercial_Invoice_v9.pdf not captured, 1038246_Packing_List_v9.pdf not captured

7 Aug 2026 22:04 AEST

what was said exports@carterandassoc.com.au · out · email

Your 28 July instruction - invoice corrected to AUD 32.00 per carton, AUD 20,128.00

1038246: desk tells B L Naidu their 28 Jul instruction was right; invoice AUD 24,531.00 (629 ctn at AUD 39.00) wrong; 629 ctn CAPITAINE TUPAIA, BL AU04144100 at AUD 32.00 = AUD 20,128.00 (AUD 4,403.00 less); corrected invoice + credit to follow; disregard reminder; photos with Quenton.

7 Aug 2026 22:04 AEST

what was said exports@carterandassoc.com.au · out · email

Xero correction - 1038246 at AUD 20,128.00, and credit the 1038285 invoice that carries its cargo

1038246: Desk says Xero inv 1038285 (629 ctn x AUD 39.00 = AUD 24,531.00) is really 1038246 cargo (Swire BL AU04144100, CAPITAINE TUPAIA 2616N, 629 ctns, 11,951 kg); raise 629 x AUD 32.00 = AUD 20,128.00. 1038285: credit that invoice in full; hold new 1038285 invoice (BL AU04211600): 641 vs 601.

7 Aug 2026 22:04 AEST

what was said Carter & Associates · out · email

Xero correction - 1038246 at AUD 20,128.00, and credit the 1038285 invoice that carries its cargo

Good evening A correction that should have been made on 28 July and was not. Ours, not yours - you were never sent the revised Commercial Invoice to work from. THE ERROR. Xero invoice 1038285 bills 629 cartons at AUD 39.00 = AUD 24,531.00. Those 629 cartons are not the 1038285 cargo. They are the CAPITAINE TUPAIA consignment, our trade 1038246, and its agreed price is AUD 32.00. The proof is the c

7 Aug 2026 20:42 AEST

what was said Carter & Associates (agent) · out

(no subject)

Got it — noting Prime Orchards Limited, 10/F Bangkok Bank Building, 490-492 Nathan Road, Kowloon, HK as Kam's consignee address. Just so I put it on the right paperwork — which trade or document does this go on? We've got live business with Prime Orchards (Hass and Shepard avocado trades), but nothing in front of me flags a "Kam" contact or a document currently needing a consignee update. Give me

7 Aug 2026 20:39 AEST

what was said Quenton · out · 2 of our mailboxes hold it

(no subject)

consignee Prime Orchards Limited 10/F, Bangkok Bank Building, 490-492 Nathan Road, Kowloon, HK Tel: Email: shipping@primeorchards.com

5 Aug 2026 11:32 AEST

what was said Quenton · out

(no subject)

Send this in reply: WITHOUT PREJUDICE Noted. However as it was an FOB trade, you should not have paid the freight, you should have sought to claim the forwarder and/or the shipping line. We have no recourse with either of those counterparties as you took the product and freight on loading at port of dispatch. That is standard practice under INCOTERMS for an FOB trade - Carter & Associates cannot b

5 Aug 2026 10:01 AEST

what was said exportdocs@swireshipping.com · in · email

Re: Final Copy Bill and Tax Invoice AU04144100 AU04144100 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

1038246: Swire (Erin Wen) sends 'Express Release Notice for AU04144100' (attached).

Express Release Notice for AU04144100.pdf not captured

5 Aug 2026 10:01 AEST

what was said Swire Shipping Exports AU · in · email

Re: Final Copy Bill and Tax Invoice AU04144100 AU04144100 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

##- Please type your reply above this line -## ---------------------------------------------- Erin Wen, Aug 5, 2026, 08:01 GMT+8 Hi Team, Please find attached Express Release Notice for AU04144100. Thanks &

Express Release Notice for AU04144100.pdf

5 Aug 2026 08:43 AEST

what was said Carter & Associates · out · email

Trade 1038246 (Swire AU04144100 / invoice AU1INV2614098) — payment now confirmed received by Swire; please confirm no recharge to Carter & Associates / QC Fresh

Hi Liam, Following on from our two messages on 3 August restating our position on this invoice: Swire (Shirley Shi, AR) has now confirmed in writing that payment of AUD 1,025.00 against invoice AU1INV2614098 (booking AU04144100, Capitaine Tupaia v2616N) was received 4 August 2026. To restate clearly for the file: trade 1038246 is sold FOB Sydney on B L Naidu & Sons' own collect Swire account. The

5 Aug 2026 08:41 AEST

what was said shirley.shi@swireshipping.com · in · email

Re: Final Copy Bill and Tax Invoice AU04144100 AU04144100 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

1038246: Swire AR confirms 'Payment received for the subject shipment': AUD 1,025.00, INV AU1INV2614098, dated 4/08/2026.

image.png not captured

5 Aug 2026 08:41 AEST

what was said Shirley Shi · in · email

Re: Final Copy Bill and Tax Invoice AU04144100 AU04144100 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

Moring all, Payment received for the subject shipment. Pls refer below. Thanks. AUD 1,025.00 INV AU1INV2614098 3526918 WBC OLP 0646394 4/08/2026

image.png not captured, image.png not captured

4 Aug 2026 22:52 AEST

what was said Carter & Associates (agent) · out

(no subject)

Can you resend it as a normal photo, or if it's quick, just describe what it is in text (invoice, PO, rate card, claim doc etc.) and I'll action it straight away. Nothing else material to flag right now on the trades in flight — happy to keep working if you can get that image across in another form.

4 Aug 2026 22:50 AEST

what was said James · out

(no subject)

[media attached: image — not captured]

4 Aug 2026 22:11 AEST

what was said exports@carterandassoc.com.au · out · email

Re: Invitation: Introductory Meeting: Claims @ Wed Aug 5, 2026 1pm - 2pm (GMT+10) (Export Management)

Desk agenda for 5 Aug claims meeting. 1038246: B.L. Naidu & Sons, 'a disputed/rejected invoice tied to a specific vessel shipment, only 2 days old', no amount. 1038285: Beurre Bosc pears, data problem - tagged to Naidu & Sons but correspondence is from Prima Fresh Fruit.

4 Aug 2026 15:27 AEST

what was said james@carterandassoc.com.au · out · email

Port Klang, and what is still outstanding on the rate sheet

1038286: James says the 40RF max payload / skid-fit question was asked on 1038286, never answered. 1038285/1038246: running item '1038285, CATU 2616N, AU04144100' - telex release and origin terminal fees; Vision said invoice went for urgent EFT; asks remittance so Nadan can close it out.

4 Aug 2026 13:04 AEST

what was said shirley.shi@swireshipping.com · in · email

Re: Final Copy Bill and Tax Invoice AU04144100 AU04144100 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

1038246: Swire AR (Shirley Shi): payment not yet received; will update when funds arrive.

image.png not captured

4 Aug 2026 13:04 AEST

what was said Shirley Shi · in · email

Re: Final Copy Bill and Tax Invoice AU04144100 AU04144100 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

Hi Christie, Not yet received. I’ll keep everyone updated once the funds have been received. Thanks.

image.png not captured

4 Aug 2026 13:03 AEST

what was said Carter & Associates · out · email

RE: Final Copy Bill and Tax Invoice AU04144100 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

Hi Liam, Following on from our messages to you and Nadan earlier today on this same booking: trade 1038246 (Swire booking AU04144100, Capitaine Tupaia v2616N) is sold FOB Sydney, and this is B L Naidu & Sons' own collect Swire account. Under those terms the origin/terminal charges on this Swire invoice are for the buyer to settle directly, and we asked specifically that you not arrange payment of

4 Aug 2026 13:01 AEST

what was said Carter & Associates · out · email

Trade 1038246 (Swire AU04144100) — please confirm this EFT will NOT be recharged to Carter & Associates / QC Fresh

Hi Liam, Following on from your message overnight confirming you've put through an urgent EFT payment against Swire invoice AU04144100 — to restate our position clearly, in writing, for the file: Trade 1038246 (booking AU04144100, Capitaine Tupaia v2616N) is sold FOB Sydney. That booking sits on B L Naidu & Sons' own (collect) Swire account, and under those terms the origin/terminal charges on thi

4 Aug 2026 12:58 AEST

what was said exportdocs@swireshipping.com · in · email

Re: Final Copy Bill and Tax Invoice AU04144100 AU04144100 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

1038246: Swire (Christie Gao) asks Swire AR (Shirley Shi) to check whether the payment for BL AU04144100 has been received.

image.png not captured

4 Aug 2026 12:58 AEST

what was said Swire Shipping Exports AU · in · email

Re: Final Copy Bill and Tax Invoice AU04144100 AU04144100 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

##- Please type your reply above this line -## ---------------------------------------------- Christie Gao, Aug 4, 2026, 10:58 GMT+8 @shirley.shi@swireshipping.com Please assist to check and adv if you have received below payment ![](https://swirecnco.zendesk.com/attachments/token/iZKTagXpaT8iuFWwarDyHMlub/?name=image.png)

image.png not captured

4 Aug 2026 11:39 AEST

what was said Liam Fraser · in · email

RE: [External - Sender]Re: RE: Swire Shipping Invoice - BL AU04144100 - CAPITAINE TUPAIA 2616N

Hey mate, remittance attached Liam Fraser Director - Sales Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Australia [Australian Trusted T

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.png not captured, image012.jpg not captured, RE: [External - Sender]Re: Final Copy Bill and Tax Invoice AU04144100 AU04144100 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**.eml, image012.gif not captured, image013.gif not captured, image014.png not captured, image015.png not captured, image016.png not captured, image017.png not captured, image018.png not captured, image019.png not captured, image020.png not captured, image021.png not captured, image022.png not captured, image023.png not captured, image024.png not captured, image025.jpg not captured

4 Aug 2026 11:19 AEST

what was said Liam Fraser · in · email

RE: [External - Sender]Re: RE: Swire Shipping Invoice - BL AU04144100 - CAPITAINE TUPAIA 2616N

Hey mate, I am still waiting on my accounts team to pay - if you want in the future we can control the freight and the rate matched or beaten by Swire, that way these kinds of delays don't happen, this is going to cost you more than our freight management fee would have costed if we controlled the shipment. Liam Fraser Director - Sales Vision International Logi

image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.png not captured, image012.png not captured, image013.png not captured, image014.png not captured, image015.jpg not captured

4 Aug 2026 09:48 AEST

what was said Carter & Associates · out · email

RE: [External - Sender]Re: RE: Swire Shipping Invoice - BL AU04144100 - CAPITAINE TUPAIA 2616N

Hi Liam, Nadan, Following on from our earlier messages today on this same booking: trade 1038246 (Swire booking AU04144100, Capitaine Tupaia v2616N) is sold FOB Sydney, and this is B L Naidu & Sons' own collect Swire account. Under those terms the origin/terminal charges on this Swire invoice are for the buyer to settle directly — either paid by B L Naidu & Sons directly to Swire, or invoiced by S

4 Aug 2026 09:45 AEST

what was said Nadan Reddy · in · email

FW: [External - Sender]Re: RE: Swire Shipping Invoice - BL AU04144100 - CAPITAINE TUPAIA 2616N

Dear Liam, Please pay at your earliest as there will be plugging charges. Below from Shipping Line. Nadan Reddy Manager Imports

~WRD0558.jpg not captured, image001.png not captured, image002.png not captured, image003.png not captured

4 Aug 2026 09:21 AEST

what was said exportdocs@swireshipping.com · in · email

FW: [External - Sender]Re: Final Copy Bill and Tax Invoice AU04211600 AU04211600 FINAL CALL DOWN - TAKUTAI CHIEF V.2617N EX AUSYD - B.L. NAIDU & SONS LIMITED

1038285: Swire (Cristina Worobec) sends Nadan copy of express release for AU04211600 (BL surrendered for cargo release at POD). Quoted: Liam Fraser (Vision) 3 Aug "All paid"; Nadan 4 Aug asked why release held up, attaching AU04144100.pdf (1038246 BL), asking if load port charges paid.

Bill of Lading Surrendered for Cargo Release at POD – BL AU04211600 – TAKUTAI CHIEF 2617N.msg not captured

4 Aug 2026 08:18 AEST

what was said liam.fraser@vision.com.au · in · email

Re: Final Copy Bill and Tax Invoice AU04144100 AU04144100 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

1038246: Liam Fraser (Vision International Logistics) says it has not been paid as this is the first invoice they received; put in for urgent EFT payment this morning, will send remittance.

~WRD0003.jpg not captured, image001.png not captured, image002.png not captured, image003.png not captured

4 Aug 2026 08:18 AEST

what was said Liam Fraser · in · email

Re: [External - Sender]Re: Final Copy Bill and Tax Invoice AU04144100 AU04144100 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

Hey mate, It hasn’t been as this is the first invoice we have received, I have put it in for urgent EFT payment this morning, will send remittance asap Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946 ________________________________

~WRD0003.jpg not captured, image001.png not captured, image002.png not captured, image003.png not captured

4 Aug 2026 08:03 AEST

what was said nadan.reddy@bln.com.fj · in · email

Re: Final Copy Bill and Tax Invoice AU04144100 AU04144100 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

1038246: Nadan Reddy (BLN Fiji) asks Liam (Vision) to check and confirm whether Swire's tax invoice for BL AU04144100 was paid.

~WRD0003.jpg not captured, image001.png not captured, image002.png not captured, image003.png not captured, AU1INV2614098.pdf not captured, AU04144100.pdf not captured

4 Aug 2026 08:03 AEST

what was said Nadan Reddy · in · email

RE: [External - Sender]Re: Final Copy Bill and Tax Invoice AU04144100 AU04144100 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

Dear Liam, Please check and confirm if this was paid. Nadan Reddy Manager Imports

~WRD0003.jpg not captured, image001.png not captured, image002.png not captured, image003.png not captured, AU1INV2614098.pdf not captured, AU04144100.pdf not captured

4 Aug 2026 06:48 AEST

what was said nadan.reddy@bln.com.fj · in · email

telex release

1038246: Nadan Reddy (BLN) asks Swire why release is held for attached B/L AU04144100 and whether load port charges paid. 1038285 (quoted): BL AU04211600 TAKUTAI CHIEF V.2617N ex AUSYD to FJLTK, 1x20RF 15560 kg; freight collect, origin charges billed to shipper Carter & Associates.

~WRD0001.jpg not captured, image001.png not captured, image002.png not captured, image003.png not captured, AU04144100.pdf not captured

3 Aug 2026 18:12 AEST

what was said Carter & Associates · out · email

RE: [External - Sender]RE: 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

Hi Angela, Nadan, Thank you for this. On trade 1038246 (booking AU04144100, Capitaine Tupaia v2616N): as set out in our message earlier today, this shipment is FOB Sydney and the origin terminal fees on this collect BOL sit with the buyer (B L Naidu & Sons) under those terms. Nadan, could you please confirm directly with Swire (copying us) whether you'll pay them directly or have Swire invoice B L

3 Aug 2026 18:09 AEST

what was said bneexport@vision.com.au · in · email

RE: [External - Sender]Re: 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

1038285: Angela Thompson (Vision): Liam arranged EFT payment to Swire today of attached invoice for 1038285, Takutai Chief v2617N departed 30/07, BL AU04211600. 1038246: asks if another invoice to pay for 1038246, CAPITAINE TUPAIA v 2616N departed 16/07, BL AU04144100.

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image012.png not captured, image013.jpg not captured, image014.png not captured, image015.png not captured, image016.png not captured, image017.jpg not captured, AU1INV2615459.pdf not captured, AU04211600.pdf not captured

3 Aug 2026 13:44 AEST

what was said quenton@carterandassoc.com.au · out · email

RE: [External - Sender]Re: 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

1038285: Quenton forwards to James Nadan's 'Please at ASAP' with AU1INV2615459.pdf and AU04211600.pdf. No new comment.

image012.png not captured, image009.png not captured, image019.png not captured, image018.png not captured, image013.png not captured, image015.png not captured, image011.png not captured, image014.png not captured, image016.png not captured, image017.png not captured, ~WRD0252.jpg not captured, image010.png not captured, AU1INV2615459.pdf not captured, AU04211600.pdf not captured

3 Aug 2026 13:36 AEST

what was said nadan.reddy@bln.com.fj · in · email

RE: [External - Sender]Re: 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

1038285: Nadan replies 'Please at ASAP.' attaching Swire invoice AU1INV2615459.pdf and AU04211600.pdf (BL for 1038285).

~WRD0252.jpg not captured, image009.png not captured, image010.png not captured, image011.png not captured, image012.png not captured, image013.png not captured, image014.png not captured, image015.png not captured, image016.png not captured, image017.png not captured, image018.png not captured, image019.png not captured, AU1INV2615459.pdf not captured, AU04211600.pdf not captured

3 Aug 2026 13:36 AEST

what was said Nadan Reddy · in · email

RE: [External - Sender]RE: 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

Please at ASAP. Nadan Reddy Manager Imports

~WRD0252.jpg not captured, image009.png not captured, image010.png not captured, image011.png not captured, image012.png not captured, image013.png not captured, image014.png not captured, image015.png not captured, image016.png not captured, image017.png not captured, image018.png not captured, image019.png not captured, AU1INV2615459.pdf, AU04211600.pdf

3 Aug 2026 13:32 AEST

what was said liam.fraser@vision.com.au · in · email

RE: [External - Sender]Re: 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

1038246/1038285: Liam Fraser tells Nadan that as it is B L Naidu's collect BOL, Nadan must instruct who pays origin terminal fees: pay Swire directly, or Swire bills Vision and Vision bills QC Fresh.

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured

3 Aug 2026 13:32 AEST

what was said Liam Fraser · in · email

RE: 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

Hi Nadan, As this is your collect BOL you need to give the instruction on who the origin terminal fees need to go to - you can pay them directly to SWIRE or you can let Swire know to bill Vision and we will then bill QC Fresh. Liam Fraser Director - Sales Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@v

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured

3 Aug 2026 13:23 AEST

what was said nadan.reddy@bln.com.fj · in · email

FW: [External - Sender]Re: Final Copy Bill and Tax Invoice AU04211600 AU04211600 FINAL CALL DOWN - TAKUTAI CHIEF V.2617N EX AUSYD - B.L. NAIDU & SONS LIMITED

1038285: Nadan to Valleypack, Quenton, James: "Please pay load port charges to get the release." (BL AU04211600, Swire invoice AU1INV2615459 attached). Rest is quoted history.

~WRD0000.jpg not captured, image001.png not captured, image002.png not captured, image003.png not captured, AU1INV2615459.pdf not captured, AU04211600.pdf not captured

3 Aug 2026 10:18 AEST

what was said Quenton · out

(no subject)

[media attached: image — not captured]

3 Aug 2026 10:18 AEST

what was said Quenton · out

(no subject)

Hi Hanns and Team, offer this week on Murcots OPAL premium 18kg pre order 52.50 09kg $26.00 FRESH brand for 9kg $17.50 Thank you

3 Aug 2026 09:20 AEST

what was said nadan.reddy@bln.com.fj · in · email

FW: [External - Sender]RE: RE: Swire Shipping Invoice - BL AU04144100 - CAPITAINE TUPAIA 2616N

1038246: B L Naidu (Nadan Reddy) to Carter: 'Kindly surrender B/L. URGENT'. Forwarded chain: Swire invoice for BL AU04144100 CAPITAINE TUPAIA 2616N (28 Jul); Swire Fiji says OBL still required to release shipment (31 Jul, 3 Aug); Core Logistics (broker) asks Naidu to surrender OBL.

~WRD2102.jpg not captured, image001.png not captured, image002.gif not captured, image003.png not captured, image004.png not captured, image005.png not captured, CRO C25436.pdf not captured

3 Aug 2026 09:20 AEST

what was said Nadan Reddy · in · email

FW: [External - Sender]RE: RE: Swire Shipping Invoice - BL AU04144100 - CAPITAINE TUPAIA 2616N

Kindly surrender B/L. URGENT Nadan Reddy Manager Imports

~WRD2102.jpg not captured, image001.png not captured, image002.gif not captured, image003.png not captured, image004.png not captured, image005.png not captured, CRO C25436.pdf

3 Aug 2026 07:11 AEST

what was said nadan.reddy@bln.com.fj · in · email

FW: [External - Sender]Re: Final Copy Bill and Tax Invoice AU04211600 AU04211600 FINAL CALL DOWN - TAKUTAI CHIEF V.2617N EX AUSYD - B.L. NAIDU & SONS LIMITED

1038285: Nadan forwards Swire Final BL + Tax Invoice AU1INV2615459 for AU04211600, TAKUTAI CHIEF V.2617N SYD-Lautoka, 1x20RF, gross 15560; Swire: freight collect, origin charges billed to Shipper (CARTER & ASSOCIATES). 1038246: quoted history shows Nadan sent Swire AU04144100.pdf 29 Jul.

~WRD0000.jpg not captured, image001.png not captured, image002.png not captured, image003.png not captured, AU1INV2615459.pdf not captured, AU04211600.pdf not captured

29 Jul 2026 12:31 AEST

what was said nadan.reddy@bln.com.fj · in · email

FW: [External - Sender]Re: Draft Bill of Lading AU04211600 AU04211600 FINAL CALL DOWN - TAKUTAI CHIEF V.2617N EX AUSYD - B.L. NAIDU & SONS LIMITED

1038285: Nadan (B L Naidu) fwds Swire draft BL AU04211600, TAKUTAI CHIEF V.2617N, AUSYD-FJLTK, 1 x 20RF, 15560 gross; freight collect, origin charges billed to shipper Carter & Associates. 1038246: in the quoted chain Nadan sent Swire copy BL AU04144100.pdf as reference.

~WRD0680.jpg not captured, image001.png not captured, image002.png not captured, image003.png not captured, AU1DFTINV2609875.pdf not captured, AU04211600.pdf not captured

28 Jul 2026 13:37 AEST

what was said nadan.reddy@bln.com.fj · in · email

Trade 1038285 - revised Commercial Invoice - 629 CTN Beurre Bosc pears - FOB Sydney to Lautoka

Nadan Reddy (B L Naidu) replying to the 1038285 revised CI: 'PLEASE AMEND INVOICE TO $32.00 / $39.00 IS FOR Takutai Chief 2617'. No other content.

image001.png not captured, image002.png not captured, image003.png not captured, 1038285_Commercial_Invoice_v2.docx not captured

26 Jul 2026 12:54 AEST

what was said Carter & Associates (agent) · out

(no subject)

Got it James — noted on the cards, and glad Cyd's card got the payment through in the meantime. That's a personal banking matter so nothing for the group here, best sorted with NAB and Amex tomorrow as you said. On the profit-estimate-on-each-job-request feature Quenton asked about — understood it's not built yet and until it is we're working off gross margin times invoice amount by hand. I'd trea

26 Jul 2026 12:54 AEST

what was said James · out

(no subject)

or 1. plus margin times cogs

26 Jul 2026 12:54 AEST

what was said James · out

(no subject)

Until that design change is ccmplete, it's just GP margin times invoice amount

26 Jul 2026 12:52 AEST

what was said James · out

(no subject)

There is but nothing on Claude has been working. I've just paid using Cyd's card as all of mine are blocked which I can't resolved until tomorrow by calling NAB and AMEX.

26 Jul 2026 11:20 AEST

what was said Quenton · out

(no subject)

James Is way of having the $profit estimate shown by Claude on each job request - Fiji pears Nadi - ⁠mandarin EGRN Quotes to Vani

25 Jul 2026 12:40 AEST

what was said Quenton · out

(no subject)

Payment made to Amex Ref DH9H5

25 Jul 2026 08:21 AEST

what was said bneexport@vision.com.au · in · email

RE: 1038285 - B L NAIDU - LAUTOKA - 629 CTN BEURRE BOSC PEARS - EX SYD

1038285: Vision (Angela) asks whether loading priority changed (they told JAS: 11 ctn left from last, Prima Fresh, Vig, Temhem); confirms 310 cartons pears (Temhem) arrived, check-in attached; Swire empty release now working; inspection depends on stock arrival and cold treatment declarations.

[Untitled].pdf not captured

24 Jul 2026 22:02 AEST

what was said exports@carterandassoc.com.au · out · email

Trade 1038285 - revised Commercial Invoice - 629 CTN Beurre Bosc pears - FOB Sydney to Lautoka

1038285: revised CI at AUD 39.00/ctn = AUD 24,531.00 for 629 ctns, replacing 22 Jul invoice 'issued at the wrong price'; booking AU04211600, ETD 30 Jul Takutai Chief 2617N, ETA Lautoka 15 Aug. 1038246: attaches Capitaine Tupaia 2616N BL AU04144100 + Swire charges invoice.

1038285_Commercial_Invoice_v2.docx not captured, 1038285_Packing_List_v1.docx not captured, AU04144100.pdf not captured, AU1DFTINV2609195.pdf not captured

24 Jul 2026 22:01 AEST

what was said exports@carterandassoc.com.au · out · email

RE: 1038285 - B L NAIDU - LAUTOKA - 629 CTN BEURRE BOSC PEARS - EX SYD

1038285: desk to Vision: 3 grower POs attached; handload, export skids 56/skid; cold storage 0C/14 days. Fill 629 cartons: 11 held at JAS from 1038246; Temhem 310; Prima Fresh 168; Vig 140 = 11,951 kg gross vs 12,500 kg booking AU04211600. 1038246: 11 ctn carried over.

1038285_PO_Temhem_Orchards_v1.docx not captured, 1038285_PO_Prima_Fresh_Orchards_v2.docx not captured, 1038285_PO_Vig_Orchards_v2.docx not captured

24 Jul 2026 10:54 AEST

what was said Quenton · out

(no subject)

Good o

24 Jul 2026 10:52 AEST

what was said James · out

(no subject)

Use the form

24 Jul 2026 10:52 AEST

what was said James · out

(no subject)

I'm just back on whatsapp

24 Jul 2026 10:45 AEST

what was said bneexport@vision.com.au · in · email

RE: 1038285 - B L NAIDU - LAUTOKA - 629 CTN BEURRE BOSC PEARS - EX SYD

1038285: Vision chases James for product, pallet and delivery-time updates (same list: 11 leftover, Prima Fresh 168, Vig x, Tenham 310) and cold disinfestation declarations.

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.jpg not captured, image011.jpg not captured

24 Jul 2026 10:11 AEST

what was said Quenton · out

(no subject)

😢🤦‍♂️

24 Jul 2026 10:09 AEST

what was said Carter & Associates (agent) · out

(no subject)

Pricing — on the desk as QR-20260724-F6701A. UNKNOWN_SUPPLIER UNKNOWN CTN × 42 @ 15 AUD/unit (caller override): 630.00 DAFF phyto certificate fee (default — legacy path): 75.00 Customs broker fee at origin (default — legacy path): 120.00 Total cost: 825.00 (= 19.64/ctn) Margin 13.5% on total cost: 111.38 Sell: 936.38 = 22.29/ctn AIR PER->SIN Same stack for 5 customers on this lane — per-customer s

24 Jul 2026 10:07 AEST

what was said Quenton · out

(no subject)

40 FCL From Bris To Singapore 20 spaces Carrots carton 20kg net 21kg gross $15 Mediums farm $16.00 large 10 skid spaces Wombok - 22kg net 24kg gross 20.00 farm 2 spaces 42 cartons per space Cauliflower- 8kg net 10kg net 2 spaces 24.00 Farm 60 cartons per space Broccoli 6 skid spaces 56 per skid 13kg net 14kg gross 24.00 on farm What would the CPT price point be on ANL

24 Jul 2026 09:55 AEST

what was said Quenton · out

(no subject)

? James What does this mean

23 Jul 2026 14:07 AEST

what was said Carter & Associates (agent) · out

(no subject)

Confirmed, Quenton — Nadi Fiji Beurre Bosc pears order locked at FOB 39.00 per carton for the 620-carton run through B L Naidu & Sons. That's the number that'll go on the purchase order, commercial invoice and packing list once we've got the grower split (Vig Orchards vs Prima) and the Naidu delivery details finalised — no further changes needed on price from here. Nothing else urgent needs your j

23 Jul 2026 14:06 AEST

what was said Quenton · out

(no subject)

Lock it in at 39.00 Thank you

23 Jul 2026 13:55 AEST

what was said Carter & Associates (agent) · out

(no subject)

Got it — noted, Quenton. The Nadi Fiji Beurre Bosc pears order will be corrected to FOB 39.00 per carton (not 40) — I'll make sure the invoice, packing list and any PO paperwork we prepare reflect 39.00 as the agreed price before anything goes out. I'll flag this to whoever is drafting the commercial invoice and packing list for this trade so the number that goes to Naidu in Fiji is right the firs

23 Jul 2026 13:53 AEST

what was said Quenton · out

(no subject)

Claude The FOB invoice should be 39.00 not 40 For Nadi Fiji Beurre Bosc order

23 Jul 2026 13:43 AEST

what was said nadan.reddy@bln.com.fj · in · email

RE: [External - Sender]Re: 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

1038246: Nadan to James (23 Jul): 'Please send docs for Capt Tupaia v 2616.'

image002.png not captured, image003.png not captured, image004.png not captured, image005.jpg not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.png not captured, image012.png not captured, image013.png not captured, image014.png not captured, image015.jpg not captured, image016.jpg not captured

23 Jul 2026 13:43 AEST

what was said Nadan Reddy · in · email

RE: [External - Sender]RE: [External - Sender]Re: 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

DEAR James, Please send docs for Capt Tupaia v 2616. Nadan Reddy Manager Imports

image002.png not captured, image003.png not captured, image004.png not captured, image005.jpg not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.png not captured, image012.png not captured, image013.png not captured, image014.png not captured, image015.jpg not captured, image016.jpg not captured

23 Jul 2026 10:59 AEST

what was said bneexport@vision.com.au · in · email

RE: 1038285 - B L NAIDU - LAUTOKA - 629 CTN BEURRE BOSC PEARS - EX SYD

1038285: Vision after call with James lists load priority: 11 ctns leftover at JAS from previous pack; Prima Fresh 168 ctn, 3 export pallets; Vig Orchards x ctn; Tenham 310 ctn delivery Fri 24/07. Inspection/pack Mon afternoon, wharf next morning. Max 10 export skids.

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.jpg not captured, image012.jpg not captured

23 Jul 2026 09:09 AEST

what was said bneexport@vision.com.au · in · email

RE: 1038285 - B L NAIDU - LAUTOKA - 629 CTN BEURRE BOSC PEARS - EX SYD

1038285: Vision (Angela) says some growers delivering on CHEP pallets (not exportable); asks whether to procure export pallets or hand-load, and whether all product cold disinfestation treated.

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.jpg not captured

22 Jul 2026 18:37 AEST

what was said exports@carterandassoc.com.au · out · email

RE: 1038285 - B L NAIDU - LAUTOKA - 629 CTN BEURRE BOSC PEARS - EX SYD

1038285: Desk to Vision: receival JAS Mascot Mon 27 Jul; 3 growers, Beurre Bosc 18 kg ctn; Prima Fresh 3 plt, Vig 2 plt, Temhem 310 ctn. Load 641 ctns incl. 11 held ex 1038246; residual stays in JAS stock. 1038246: 11 ctns leftover held at JAS.

22 Jul 2026 16:48 AEST

what was said bneexport@vision.com.au · in · email

1038285 - B L NAIDU - LAUTOKA - 629 CTN BEURRE BOSC PEARS - EX SYD

1038285: Vision (Angela): JAS receival by early Mon 27/07; on last shipment only 10 of 12 export pallets fitted, rest hand-stacked = 629 cartons loaded; asks if new deliveries on export pallets, same carton size, and whether to hand-load more.

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.jpg not captured

22 Jul 2026 15:50 AEST

what was said exports@carterandassoc.com.au · out · email

1038285 - B L NAIDU - LAUTOKA - 629 CTN BEURRE BOSC PEARS - EX SYD

1038285: desk sends CI+PL for 629 CTN Beurre Bosc, FOB SYDNEY, Swire AU04211600 TAKUTAI CHIEF 2617N ETD 30 Jul ETA Lautoka 15 Aug. Inbound 310 Temhem +192 Prima Fresh +128 Vig + 11 ctns held at JAS from 1038246 = 641 vs 629 fitted last time; gross 12,179 kg.

1038285_Commercial_Invoice_v1.pdf not captured, 1038285_Packing_List_v1.pdf not captured

22 Jul 2026 15:43 AEST

what was said quenton@carterandassoc.com.au · out · email

URGENT RE: 1038246 - Beurre Bosc pears to Fiji - Final Purchase Order & delivery date

Quenton to Vision: yes, include the 11 cartons (in next shipment).

image004.png not captured, image003.png not captured, image001.png not captured, image009.png not captured, image010.jpg not captured, image007.png not captured, image002.png not captured, image006.png not captured, image005.png not captured, image008.png not captured

22 Jul 2026 15:43 AEST

what was said Quenton Carter · out · email

Re: URGENT RE: 1038246 - Beurre Bosc pears to Fiji - Final Purchase Order & delivery date

Yes ang include pl 11 cartons [only the opening of this message is held]

22 Jul 2026 15:41 AEST

what was said Carter & Associates (agent) · out

(no subject)

Cheers Quenton, glad that landed alright. Quick status while I've got you both — the Nadi Beurre Bosc pears order (620 cartons, buy 30, FOB Bottomley Bay) is logged and I'm chasing the grower split between Vigliaturo and Prima plus the Nadi buyer's full details so we can get the PO, invoice and packing list moving. On the carrot skid counts for Lamatina, still digging through the historical file —

22 Jul 2026 15:39 AEST

what was said Quenton · out

(no subject)

Rippa Doyle Claude

22 Jul 2026 15:34 AEST

what was said Carter & Associates (agent) · out

(no subject)

Got the reference, Quenton — QR-20260722-5B18E9. I've tried to pull the actual request off our system just now and the lookup isn't returning anything on that call, so I don't want to guess at what's in it or its status. Give me a few minutes to chase this through properly and I'll come back with what it's for, when it landed and where it sits — rather than assume it's one of the two price request

22 Jul 2026 15:33 AEST

what was said Quenton · out

(no subject)

QR-20260722-5B18E9

22 Jul 2026 14:52 AEST

what was said bneexport@vision.com.au · in · email

URGENT RE: 1038246 - Beurre Bosc pears to Fiji - Final Purchase Order & delivery date

Vision: 'Thanks James' - no new content on 1038246.

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.jpg not captured, image011.jpg not captured

22 Jul 2026 14:52 AEST

what was said VIF Export · in · email

RE: URGENT RE: 1038246 - Beurre Bosc pears to Fiji - Final Purchase Order & delivery date

Thanks James Best regards, Angela Thompson Export Operations Attention Meat Exporters - Have you registered for NEXDOC? Meat commodity will transition to NEXDOC on Monday 6th July, 2026. Please see Meat and Meat Products Transition to NEXDOC - DAFF<https://www.agriculture.gov.au/biosecurity-trade/export/certification/nexdoc/transition/meat-products-transition-nexdoc> for more information on how to [only the opening of this message is held]

22 Jul 2026 14:48 AEST

what was said james@carterandassoc.com.au · out · email

URGENT RE: 1038246 - Beurre Bosc pears to Fiji - Final Purchase Order & delivery date

James: '11 ctns to be sent on the next'; finalising that shipment now.

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.jpg not captured, image011.jpg not captured

22 Jul 2026 14:48 AEST

what was said James McNamara · out · email

Re: URGENT RE: 1038246 - Beurre Bosc pears to Fiji - Final Purchase Order & delivery date

Thanks, yes 11 ctns to be sent [only the opening of this message is held]

22 Jul 2026 14:22 AEST

what was said bneexport@vision.com.au · in · email

URGENT RE: 1038246 - Beurre Bosc pears to Fiji - Final Purchase Order & delivery date

Vision: original phyto sent by DHL, tracking 2100951786, ETA 28/07, cost $135. Asks instruction for the 11 cartons left at JAS; notes next SYD>LTK container for this consignee planned to load next Monday.

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.jpg not captured, image011.jpg not captured

22 Jul 2026 14:22 AEST

what was said VIF Export · in · email

RE: URGENT RE: 1038246 - Beurre Bosc pears to Fiji - Final Purchase Order & delivery date

Thanks James, Original phyto has been organised to be picked up by DHL courier today. Tracking ref is 2100951786 ETA is 28/07 Cost $135 I also wanted to follow up regarding your instruction for the 11 cartons leftover at JAS? Quenton reached out regarding the booking for the next container from SYD>LTK for this consignee, planned to load next Monday (just waiting on PO / details) - would they be i [only the opening of this message is held]

22 Jul 2026 13:10 AEST

what was said james@carterandassoc.com.au · out · email

URGENT RE: 1038246 - Beurre Bosc pears to Fiji - Final Purchase Order & delivery date

James: 'Yes thank you' (approves DHL courier of original phyto).

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.jpg not captured, image011.jpg not captured

22 Jul 2026 13:10 AEST

what was said James McNamara · out · email

Re: URGENT RE: 1038246 - Beurre Bosc pears to Fiji - Final Purchase Order & delivery date

Yes thank you [only the opening of this message is held]

22 Jul 2026 13:08 AEST

what was said bneexport@vision.com.au · in · email

URGENT RE: 1038246 - Beurre Bosc pears to Fiji - Final Purchase Order & delivery date

Vision holds original phyto; offers DHL courier to consignee; ETA FJLTK 31/07.

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.jpg not captured, image011.jpg not captured, 4455_001.pdf not captured

22 Jul 2026 13:08 AEST

what was said VIF Export · in · email

RE: URGENT RE: 1038246 - Beurre Bosc pears to Fiji - Final Purchase Order & delivery date

Hi James, Further to below, we have the original phyto certificate at our office for this shipment. Similar to previous, would you like us to arrange DHL courier of this document to the consignee? ETA FJLTK is 31/07. If you could kindly confirm your direction and we'll arrange accordingly. [only the opening of this message is held]

22 Jul 2026 10:22 AEST

what was said Carter & Associates (agent) · out

(no subject)

James, this is a live order, not a quote — so we move straight to paperwork and booking. Before we can generate the PO, commercial invoice, packing list and export permit, here's what we still need locked down: 1. Which grower — Vigliaturo, Prima, or a split between them — supplies the 620 cartons. 2. Full buyer details for the Nadi consignee (company name, contact, delivery site) so we can set th

22 Jul 2026 10:20 AEST

what was said James · out

(no subject)

We have an order on Beurre Bosch pears to Nadan in Fiji. Clearly, we do not need to fill out the quote form as the price is set ($40). But we require documents to be prepare and the execution of the trade to be taken care of. What do you need to do this?

22 Jul 2026 06:56 AEST

what was said Quenton · out

(no subject)

Thank you

22 Jul 2026 06:48 AEST

what was said James · out

(no subject)

yep\

22 Jul 2026 06:42 AEST

what was said Quenton · out

(no subject)

Can we catch up again today Say 9AM

22 Jul 2026 06:42 AEST

what was said Quenton · out

(no subject)

Ok

22 Jul 2026 06:37 AEST

what was said James · out

(no subject)

I think columbo was a test run

22 Jul 2026 06:26 AEST

what was said Quenton · out

(no subject)

I did not request Columbo Beurre Bosc Prices look incorrect for some Claude send me back visual that you have assess to.

21 Jul 2026 20:22 AEST

what was said Quenton · out

(no subject)

Ok

21 Jul 2026 20:19 AEST

what was said Quenton · out

(no subject)

Avocadoes?

21 Jul 2026 19:05 AEST

what was said Quenton · out

(no subject)

Clause and James I just sent two price request forms did you see them

21 Jul 2026 17:22 AEST

what was said James · out

(no subject)

Shut up

21 Jul 2026 16:31 AEST

what was said James · out

(no subject)

https://carter-associates-agents-prod.james-c71.workers.dev/enquiry/quote?token=610793699512ef98aa93e8e04efd912d35ebe7d100afe16d

21 Jul 2026 11:30 AEST

what was said Quenton · out

(no subject)

Claude, can you tell me where the last NADI Beurre Bosc order is Filed I would like to see it?

21 Jul 2026 10:58 AEST

what was said Quenton · out

(no subject)

also can you go back in historical file to find Lamatina Carrot Sales and tell me how many cartons are on skids for 40FCL and 20 FCL Hi Cube?

21 Jul 2026 10:44 AEST

what was said Quenton · out

(no subject)

NADI FIJI CUSTOMER product Beurre Bosc Pears pack 18kg net 19kg gross grower is Vigliaturo and prima Price buy price 30.00 volume 620 cartons Load Port Bottomley Bay Sydney Freight Forwarder is Vision Consignee - NADI preferred shipping is SWIRES This is a FOB sale

20 Jul 2026 13:12 AEST

what was said Carter & Associates (agent) · out

(no subject)

Can't fully price it yet, Quenton — one number is missing and it matters: how many 20kg cartons of carrots go into the container Liam quoted the 13,406 against. Without that carton count I can't turn a lump-sum freight figure into a per-carton freight cost, and that's the biggest line in the stack. What we've got so far: farm buy 15/carton mediums, 16/carton large. Still needed before I give you a

20 Jul 2026 13:09 AEST

what was said Carter & Associates (agent) · out

(no subject)

Fair, James — general answer, not tied to carrots specifically. For any sea freight quote to be built properly, we need these every time: Origin port and destination port (e.g. Brisbane to Singapore, not just city names loosely — port codes help) Commodity (carrots, citrus, mandarins etc — rates and compliance costs vary by commodity) Container type — 20ft reefer, 40ft reefer, or general/dry conta

20 Jul 2026 13:09 AEST

what was said Quenton · out

(no subject)

carrots on FARM is MEDIUMS 15 LARGE 16 I need to land them Lautoka to compete with NZ production

20 Jul 2026 13:08 AEST

what was said James · out

(no subject)

No, I asked you a general question. What are the inputs Quenton must provide each time he wants a quote?

20 Jul 2026 13:07 AEST

what was said Carter & Associates (agent) · out

(no subject)

James, confirmed — reviewing the carrots thread, Quenton gave us origin/destination (Brisbane to Lautoka, Fiji), commodity, and pack size (20kg), plus that all-in freight figure of 13,406 from Liam direct. What's still missing to actually build the quote: Buy price per carton/bin (what we're paying the grower) Sell price target, or confirm we're quoting cost-plus at our standard 10% margin on top

20 Jul 2026 13:06 AEST

what was said James · out

(no subject)

@189549875617848 forgot to include either the buy or the sell price on the carrots. Can you please remind him of the data points you need to complete a quote?

20 Jul 2026 12:55 AEST

what was said Carter & Associates (agent) · out

(no subject)

Confirmed Quenton — that 13,406 all-in figure came from Liam direct, not our live rate card, since Fiji still isn't loaded on our system (I've just checked again, row count 0 on Brisbane-Lautoka, any container type). So take that 13,406 as Liam's live quote and work from it, but we can't independently verify or break it down line-by-line on our end until Liam sends the actual rate card entry for F

20 Jul 2026 12:53 AEST

what was said Quenton · out

(no subject)

the all in rate for sea freight to FIJI is 13406.00

20 Jul 2026 12:53 AEST

what was said Quenton · out

(no subject)

Claude spoke to Liam Fiji rate is in there Ill change my enquiry to CPT or CIF Also Claude how many cartons of carrots in a 40FCL and a High Top 20 FCL

20 Jul 2026 12:36 AEST

what was said Carter & Associates (agent) · out

(no subject)

Two lanes, two different answers. Brisbane to Lautoka (Fiji) — carrots: genuinely nothing on our live sea rate card for this lane, any container type, any commodity. I checked directly against the current card, not memory. Fiji isn't on our covered destination list at all right now (we run Singapore, Hong Kong, Jakarta, Port Klang, Laem Chabang and China ex-Brisbane). This needs Liam at Vision to

20 Jul 2026 12:34 AEST

what was said Quenton · out

(no subject)

Claude Carrots - FOB BRISANE AUS to LATOKA FIJ 20kg I CITRUS MELBOURNE to SINGAPORE 18kg

20 Jul 2026 12:33 AEST

what was said Carter & Associates (agent) · out

(no subject)

Fair point noted. To make this less of a hunt-through-email problem going forward: whenever Liam or James sends a rate update, I can save a copy straight into a shared trade folder in Drive that's accessible from any device, phone included, so it's not sitting only in one inbox. I'll set that up so the current rate card lands there today, and future updates go the same way automatically. That way

20 Jul 2026 12:31 AEST

what was said James · out

(no subject)

It's then on you to save it

20 Jul 2026 12:31 AEST

what was said James · out

(no subject)

I have sent and resent the rates. You need to search for emails. Type into the search bar "from: james" or "from: liam"

20 Jul 2026 12:24 AEST

what was said Carter & Associates (agent) · out

(no subject)

Quenton, understood — let's just cut straight to what you actually need right now. That's more reliable than a static sheet anyway, because it's checked against the live source each time, not a PDF that goes stale. So rather than hunting for a form or a card on your phone: just tell me here, plainly — origin port, destination port, and reefer or general container — and I'll get you the actual cost

20 Jul 2026 12:22 AEST

what was said Quenton · out

(no subject)

Where can I find the replacement I have available on my iPhone, once sent no one can find I’m at a loss I have to my laptop and it not usable I would just like the current rate card for now.

20 Jul 2026 11:58 AEST

what was said Carter & Associates (agent) · out

(no subject)

Understood James, standing down — that one's between you and Quenton, I'll stay out of it.

20 Jul 2026 11:56 AEST

what was said James · out

(no subject)

@97316073640006 I'm talking to @189549875617848, not you.

20 Jul 2026 11:55 AEST

what was said Carter & Associates (agent) · out

(no subject)

Confirmed again, row count 0 — the live rate card genuinely has no Sydney-Dubai lane, from any origin, Sydney or otherwise. The lane list only runs Adelaide, Brisbane, Melbourne and Darwin out to Singapore, Hong Kong, Jakarta, Port Klang, Laem Chabang and China. This isn't a gap in how we're looking, it's a gap in what's loaded — I've just re-checked it live, not relied on memory. Even if the lane

20 Jul 2026 11:55 AEST

what was said James · out

(no subject)

I assume you still haven't saved the form in your favourites or on your phone. Is that what's holding you up?

20 Jul 2026 11:54 AEST

what was said James · out

(no subject)

You either provide this here or you complete the form provided on multiple occassions.

20 Jul 2026 11:53 AEST

what was said James · out

(no subject)

I'm not sure how much more of a brief can be provided. Did you read this?

19 Jul 2026 09:00 AEST

what was said exports@carterandassoc.com.au · out · email

Estate update — 2 items batched

Desk 'Estate update' digest: lists 1038246 (pears, B L Naidu & Sons) among open consignments with elevated claim risk due to FROST warnings (Goulburn Valley etc.); suggests condition check before/on arrival. No other 1038246 facts.

19 Jul 2026 09:00 AEST

what was said exports@carterandassoc.com.au · out · email

Estate update — 1 item batched

Desk daily report lists as a decision awaiting James: 'Trade 1038246 - intake dates were mis-briefed (June never in play; booking = NPDL TAHITI V2616 ETD 15 Jul)' (truncated); no other 1038246 detail.

19 Jul 2026 06:05 AEST

what was said exports@carterandassoc.com.au · out · email

Estate update — 2 items batched

1038246: desk says intake dates mis-briefed (booking NPDL TAHITI V2616 ETD 15 Jul); April invoice 1038134 (AUD 20,480) overdue, July shipment doubles uninsured exposure to ~AUD 41k. 1038267: FAVCO carton-marking instruction overdue; James: 50% on documents standard for sea freight.

18 Jul 2026 18:14 AEST

what was said Carter & Associates (agent) · out

(no subject)

Understood Quenton, appreciated — and to be clear, none of the delay on the watermelon job is down to you not doing your bit. It's a genuine system gap that we need to fix on our end, not something you need to work around by memory. Practical next step stands: whenever you can, forward the actual email or message you received (not retype it) so we get it into the system with a proper traceable ref

18 Jul 2026 18:12 AEST

what was said Quenton · out

(no subject)

I’m working there as well, Claude

18 Jul 2026 18:05 AEST

what was said Carter & Associates (agent) · out

(no subject)

For the watermelon job specifically, the practical unblock right now: Quenton, forward the original email or message (not retype it) so we can log it properly with a traceable reference. We're still missing buy price per bin and confirmed gross weight per bin — once we have those plus a Sydney to Dubai reefer rate from Liam (that lane's a genuine gap on the current card), we can build the full cos

18 Jul 2026 18:04 AEST

what was said Carter & Associates (agent) · out

(no subject)

Fair call, and agreed — that's a genuine process gap, not a Quenton problem. Right now Quenton has no proper channel to submit a quote request that lands somewhere trackable with a reference we can actually retrieve. WhatsApp free-text to us isn't it — that's exactly how QR-20260717-473297 got lost, and it's on us to fix, not on him to remember better. What I'll set up: a short structured quote-re

18 Jul 2026 18:03 AEST

what was said James · out

(no subject)

You can't trace it, he loses it, and we have to converse. A waste of time for all involved

18 Jul 2026 18:02 AEST

what was said James · out

(no subject)

He's operating in no man's land

18 Jul 2026 18:02 AEST

what was said James · out

(no subject)

Give quenton a form to submit

18 Jul 2026 17:57 AEST

what was said Carter & Associates (agent) · out

(no subject)

Quenton, air freight doesn't get us there either, and there's a bigger problem than the rate. But more importantly: 4,200 bins of watermelon at roughly 330kg net each is about 1,386 tonnes of cargo. That is nowhere near a realistic air shipment — a single air pallet carries a few hundred kilos to a couple of tonnes at most. This volume is a sea reefer job by its nature, not an air job. Either the

18 Jul 2026 17:55 AEST

what was said Quenton · out

(no subject)

Air freight

18 Jul 2026 17:53 AEST

what was said Carter & Associates (agent) · out

(no subject)

Confirmed: our live sea rate card genuinely has no Sydney to Dubai reefer lane at all — the lane coverage list only runs Adelaide, Brisbane, Melbourne and Darwin out to Singapore, Hong Kong, Jakarta, Port Klang, Laem Chabang and China. Dubai isn't on the card from any origin, Sydney included. This isn't us failing to look, it's a genuine gap in what Liam has loaded. So even with Sydney confirmed a

18 Jul 2026 17:51 AEST

what was said Quenton · out

(no subject)

Original port Sydney Freight is Vision

18 Jul 2026 17:46 AEST

what was said Carter & Associates (agent) · out

(no subject)

Understood, Quenton — that's the core problem and it's a fair thing to flag. We've genuinely searched the trade log, CRM and quoting records and reference QR-20260717-473297 isn't sitting anywhere in our systems. That's not us being slow to look, it's that the original request never landed with us in a form we can retrieve — most likely it came in as a direct email or message to you personally tha

18 Jul 2026 17:44 AEST

what was said Quenton · out

(no subject)

You cannot find I don’t know where they are filed And there seems not to trail nor track to locate once sent

18 Jul 2026 17:39 AEST

what was said Carter & Associates (agent) · out

(no subject)

James, Quenton is re-pasting the same watermelon enquiry text from this morning — reference QR-20260717-473297, 4,200 bins, asking for a CPT price to Dubai. This isn't a new request, it's the same one we've already flagged as unpriceable. Still true: that reference doesn't exist anywhere in our trade log, CRM or quoting records, and pasting the same three lines again doesn't give us what we're mis

18 Jul 2026 17:38 AEST

what was said Carter & Associates (agent) · out

(no subject)

James, that's Quenton's question about the watermelon enquiry from earlier this morning — reference QR-20260717-473297, 4,200 bins, asking for a CPT price (that's an incoterm meaning we cover freight to the named destination port) to Dubai. The problem: that quote reference doesn't exist anywhere in our trade log, CRM or quoting records. We've got no origin port, no buy price per bin, no gross wei

18 Jul 2026 17:37 AEST

what was said Quenton · out

(no subject)

“Reference QR-20260717-473297 — 4200 BIN captured word-for-word. Require CPT price for this job?” Sent 9.11 am

18 Jul 2026 17:36 AEST

what was said James · out

(no subject)

What request?

18 Jul 2026 17:30 AEST

what was said Carter & Associates (agent) · out

(no subject)

Still can't locate that quote reference anywhere in our systems — I've checked the trade log, CRM, and the quoting records, and QR-20260717-473297 doesn't resolve to anything on file. Nothing showing origin port, buy price per bin, gross weight, or container count against it. Quenton, when you say "all details are on the request" — I think you're referring to an email or message you received that

18 Jul 2026 17:27 AEST

what was said Quenton · out

(no subject)

All details on the request

18 Jul 2026 17:26 AEST

what was said Carter & Associates (agent) · out

(no subject)

Can't price this one yet — genuinely missing pieces, not stalling. Two gaps, confirmed just now: 1. Dubai isn't on our live sea rate card at all. Our current lane coverage is Singapore, Hong Kong, Port Klang, Jakarta, Laem Chabang, China ports and a couple of others — no Dubai/DXB row exists. We need Liam at Vision (or CT Freight) to give us a live BNE/MEL/SYD/ADL to Dubai reefer rate before we ca

18 Jul 2026 17:25 AEST

what was said Quenton · out

(no subject)

Claude I sent an request about water melons I now share with u Reference QR-20260717-473297 — 4200 BIN Require CPT price for this job to Dubai!

18 Jul 2026 09:05 AEST

what was said exports@carterandassoc.com.au · out · email

Estate update — 1 item batched

Automated desk digest to James: decision awaiting on "Trade 1038246 - intake dates were mis-briefed (June never in play; booking = NPDL TAHITI V2616 ETD 15 Jul)" (text truncated). No quantities/prices.

18 Jul 2026 07:10 AEST

what was said Carter & Associates (agent) · out

(no subject)

Understood, noted — no offence taken, moving on. Where we sit right now: Mattina navels, Melbourne to Singapore, 1,120 cartons, one container. 56s at $34/ctn buy, 72s at $32.50/ctn buy, both clear our 10 percent margin rule off Liam's live rate card. Tiles are built with the photo Quenton passed through. Nothing outstanding on this one — ready to send whenever you give the word.

18 Jul 2026 07:08 AEST

what was said James · out

(no subject)

Not intended

18 Jul 2026 06:05 AEST

what was said exports@carterandassoc.com.au · out · email

Estate update — 2 items batched

1038246: desk says booking = NPDL TAHITI V2616 ETD 15 Jul (June never in play); PO + amended CI/PL pending; buyer exposure ~AUD 41k with April inv 1038134 (AUD 20,480) overdue; Swire final BL AU04144100 received. 1038267: FAVCO carton-marking due; James set 50% on documents for sea freight.

17 Jul 2026 18:25 AEST

what was said Carter & Associates (agent) · out

(no subject)

Understood — that should never happen, full stop. Supplier gets the PO price (what we pay them), never our sell price to the customer. If that line went out to Favco, it's a live problem: it tells our grower exactly what margin we're making, which damages the relationship and could get us undercut direct next season. I can see the PO to Favco (AUD 53,155, sent 16 Jul 21:20 and again 20:54) and the

17 Jul 2026 18:23 AEST

what was said James · out

(no subject)

There is no precedent for that

17 Jul 2026 18:23 AEST

what was said James · out

(no subject)

We do not ever label the fucking invoice price

17 Jul 2026 18:22 AEST

what was said James · out

(no subject)

You shared the invoice price with the supplier

17 Jul 2026 18:22 AEST

what was said James · out

(no subject)

You dumb fuck

17 Jul 2026 18:19 AEST

what was said Carter & Associates (agent) · out

(no subject)

Fair question — no excuse, I misread it, sorry. Tiles are being built now with the photo Quenton sent through. Mattina navels, Melbourne to Singapore, 1,120 cartons, one container. 56s at $34/ctn buy, 72s at $32.50/ctn buy, both clear our 10 percent margin off Liam's live rate card. Nothing left to solve on numbers or images — tiles go out today.

17 Jul 2026 18:18 AEST

what was said Carter & Associates (agent) · out

(no subject)

Got it, apologies for the mix-up — understood now: Quenton, that's the photo you already sent the customer, and you're passing it to us so we can use the same image on the quote tile. That's exactly what we needed. I'll get the tiles built now with that image against both grades: 56s at $34/ctn buy, 72s at $32.50/ctn buy, Mattina navels, Melbourne to Singapore, 1,120 cartons, one container. Both c

17 Jul 2026 18:17 AEST

what was said James · out

(no subject)

Why would your first thought be that the customer sent us a photo of our supplier's product?

17 Jul 2026 18:16 AEST

what was said James · out

(no subject)

Quenton shared the photo with you that he had shared with the customer

17 Jul 2026 18:16 AEST

what was said James · out

(no subject)

You idiot

17 Jul 2026 18:16 AEST

what was said James · out

(no subject)

No

17 Jul 2026 18:16 AEST

what was said Carter & Associates (agent) · out

(no subject)

Got it — sounds like Quenton, the customer (buyer) is sending through their own images of the fruit, or you're telling us the customer has images on their end? If the buyer has photos of the Mattina navels themselves, best move is to ask them to send those through and we can use them on the quote tile instead of waiting on Lamatti for fresh grower shots. That would unblock the tiles straight away

17 Jul 2026 18:13 AEST

what was said Quenton · out

(no subject)

Customer has imag

17 Jul 2026 16:56 AEST

what was said Carter & Associates (agent) · out

(no subject)

Understood — pricing only, AR is off the table. Mattina navels, Melbourne to Singapore, 1,120 cartons, one container: both grades clear our 10 percent margin off Liam's live rate card. 56s at $34/ctn buy, 72s at $32.50/ctn buy. Quote tiles are built and ready to send. The only gap is photos — no current Mattina shots on file for either grade, only Chislett (wrong grower, can't substitute). Sitting

17 Jul 2026 16:54 AEST

what was said James · out

(no subject)

We are pricing and writing here, do not bring AR into this

17 Jul 2026 16:54 AEST

what was said James · out

(no subject)

You are repeating yourself

17 Jul 2026 16:53 AEST

what was said Carter & Associates (agent) · out

(no subject)

Understood — tiles are prepared, waiting on the images before anything goes out. Mattina navels, Melbourne to Singapore, 1,120 cartons, one container: 56s at $34/ctn buy, 72s at $32.50/ctn buy, both cleared our 10 percent margin rule off Liam's live rate card. Nothing further to do on numbers, tiles are ready to fire the moment photos land. Photos remain the one gap — no current Mattina shots on f

17 Jul 2026 16:52 AEST

what was said Carter & Associates (agent) · out

(no subject)

Understood — noted, and I'll keep it tight from here on. Mattina, Melbourne to Singapore, 1,120 cartons, one container: both grades clear margin. 56s at $34/ctn buy, 72s at $32.50/ctn buy. Ready to send quote tiles now. Only thing holding it back: no current Mattina photos on file for either grade. Only Chislett shots exist, wrong grower, can't use them. Needs Quenton or someone to get fresh shots

17 Jul 2026 16:51 AEST

what was said Carter & Associates (agent) · out

(no subject)

Fair point, and taken on board — no more clipped answers when the numbers matter. Straight status on Mattina: both grades are priced and both clear our margin. 56s at $34/ctn buy, 72s at $32.50/ctn buy, Melbourne to Singapore, 1,120 cartons, one container, off Liam's live rate card. Every cost line (freight, fuel surcharge, terminal, doc, booking, DAFF) is in there, margin applied over the full co

17 Jul 2026 16:51 AEST

what was said Carter & Associates (agent) · out

(no subject)

Straight answer: no, we don't have current Mattina navel photos for either grade — checked the trade folder and the product image library, both come up empty. The only citrus shots on file are Chislett-branded, not Mattina, so we can't substitute those without risking the wrong grower's fruit going out on the tile. Given the 8 July email thread pattern, requesting fresh grower photos from Lamattin

17 Jul 2026 16:51 AEST

what was said James · out

(no subject)

What you will do is prepare the tiles and await the images.

17 Jul 2026 16:50 AEST

what was said James · out

(no subject)

That being said, @97316073640006 you need to get to the fucking point fast and cease redundancies, hyperbole and jargon. You are frustrating Quenton and me with your communication style.

17 Jul 2026 16:50 AEST

what was said Carter & Associates (agent) · out

(no subject)

Confirmed — both grades are already priced out and locked in above: 56s at $34/ctn buy and 72s at $32.50/ctn buy both clear our 10 percent margin rule on the Melbourne to Singapore container (1,120 cartons Mattina navels). Nothing further to do on the numbers side, ready to send quote tiles the moment we're good to go. On photos — still chasing this down in the trade folder and our product image l

17 Jul 2026 16:50 AEST

what was said James · out

(no subject)

And accuracy is more important than brevity given how much can and has gone wrong with simplified pricing

17 Jul 2026 16:49 AEST

what was said James · out

(no subject)

Everything else is done

17 Jul 2026 16:49 AEST

what was said James · out

(no subject)

Ideally, you send photos of the fruit

17 Jul 2026 16:47 AEST

what was said James · out

(no subject)

Quenton you have the buy prices above

17 Jul 2026 16:28 AEST

what was said Carter & Associates (agent) · out

(no subject)

Quenton, fair call — here it is short and sharp. Mattina navels, Melbourne to Singapore, 1,120 cartons, one container. Passes. Passes. Both clear our 10 percent margin rule. Ready to lock and send quote tiles the moment you say go. On photos — still checking, no answer yet, won't guess. Will confirm current-season shots for both grades before anything goes out to the buyer. Say "lock it" and I'll

17 Jul 2026 16:26 AEST

what was said Quenton · out

(no subject)

I cannot read easy Teach to cut the cut to the chase Be precise I

17 Jul 2026 16:09 AEST

what was said Carter & Associates (agent) · out

(no subject)

Mattina navels, MEL to SIN, 1120 cartons, one 40ft reefer, off Liam's live rate card, buys as stated ($34 on 56s, $32.50 on 72s): 56s at $34/ctn buy: Buy 1,120 x 34.00 = 38,080.00 Sea freight (USD 3,018 at 0.65 policy rate): 4,643.08 CAF 3 percent: 139.29 Terminal charges (AUD face value): 1,080.00 Port/doc/booking/DAFF: 3,004.00 Total cost: 46,946.37 (41.92/ctn) Margin 10 percent on total cost: 4

17 Jul 2026 16:08 AEST

what was said James · out

(no subject)

Send here

17 Jul 2026 16:01 AEST

what was said Carter & Associates (agent) · out

(no subject)

No solid answer on the first pass — that's on the desk. Your question is logged as open item DEC-R-0092 and stays on your decisions list and in the daily note until it is answered. Ask again any time to force another attempt.

17 Jul 2026 16:01 AEST

what was said Quenton · out

(no subject)

Photos I cannot email send emails since we switched to Google

17 Jul 2026 15:59 AEST

what was said Quenton · out

(no subject)

Price it You have been blessed with all the required information

17 Jul 2026 15:52 AEST

what was said Carter & Associates (agent) · out

(no subject)

Good question — I haven't checked yet, so I don't want to guess. I'll look in the Mattina trade folder and our grower/product image library on Drive now and come back with a straight yes/no plus which grades (56s and 72s) are covered before the quote tiles go out. If we're short on current-season shots for either grade I'll flag it rather than send tiles with stock or outdated images. Separate fro

17 Jul 2026 15:50 AEST

what was said James · out

(no subject)

quenton do we have photos?

17 Jul 2026 15:50 AEST

what was said James · out

(no subject)

Send a cost stack and draft quote tiles

17 Jul 2026 15:45 AEST

what was said Carter & Associates (agent) · out

(no subject)

Fair enough, noted — apologies for the mixed signal on that one, it won't happen again. To close the loop on Mattina: both $34 (56s) and $32.50 (72s) clear our 10 percent margin floor on the Melbourne to Singapore container, with non-buy costs (freight, fuel surcharge, terminal, doc, booking, DAFF) at 7.92 a carton off the live rate card. Ready to lock on your word — just say "price it" and I'll s

17 Jul 2026 15:44 AEST

what was said James · out

(no subject)

no shit. Do not fuck up maths again

17 Jul 2026 15:43 AEST

what was said Carter & Associates (agent) · out

(no subject)

You're right, that was my error — I contradicted myself. Let me correct it plainly. Max buy to hit 10 percent margin on the 72s was 32.99/carton. A buy price of 32.50 is cheaper than that ceiling, not more expensive — so it passes, and passes with room to spare, not less. Cheaper buy always helps margin, never hurts it. I said the opposite by mistake. So to confirm cleanly: on this Melbourne to Si

17 Jul 2026 15:42 AEST

what was said James · out

(no subject)

You gave $32.99 on the 72s. How the fuck does a cheaper buy price fail?

17 Jul 2026 15:39 AEST

what was said Carter & Associates (agent) · out

(no subject)

James, quick answer: $34 on the 56s works, $32.50 on the 72s doesn't quite get there on our numbers. From the live freight card for this Melbourne to Singapore container (1,120 cartons, one 40ft reefer): non-buy costs (sea freight, fuel surcharge, terminal, doc, booking, DAFF fees) run 7.92 per carton. So both 34 and 32.50 are achievable and actually sit a shade better than our 10 percent floor —

17 Jul 2026 15:38 AEST

what was said James · out

(no subject)

Q does $34 and $32.50 sound achievable?

17 Jul 2026 15:31 AEST

what was said Carter & Associates (agent) · out

(no subject)

MICoR checked — no citrus-specific import cost or special phyto requirement into Singapore beyond the standard produce line, so the generic freight/compliance stack we've costed already covers it fully. No further caveat, just the numbers. Mattina navels, MEL to SIN, 1120 cartons, one 40ft reefer, off Liam's live rate card: Sea freight + fuel/EBS (USD 3,018 at 0.65 policy rate): 4,643.08 Terminal

17 Jul 2026 15:31 AEST

what was said James · out

(no subject)

Price it. Next time, just fucking price it.

17 Jul 2026 15:29 AEST

what was said James · out

(no subject)

Check Micor as you have been programmed to do, there are no special citrus requirements or costs to SIN, so shut up about the absence of special rates in Vision's sheet.

17 Jul 2026 15:29 AEST

what was said Carter & Associates (agent) · out

(no subject)

Buy prices to hit 10 percent margin on total cost, Mattina navels, MEL to SIN, 1120 cartons, one 40ft reefer — pulled fresh off Liam's live rate card just now: Non-buy cost per carton (sea freight + fuel/EBS at 0.65 policy rate, CAF, terminal, port/doc/booking/DAFF — buy excluded): 7.92 Max buy = 42.73 − 7.92 = 34.81/ctn Max buy = 40.91 − 7.92 = 32.99/ctn So Mattina needs to land at or under 34.81

17 Jul 2026 15:27 AEST

what was said James · out

(no subject)

You were given the sell prices. You have calculated the freight and ancillary costs. You were given the margin. Your simple task is to back out the two buy prices.

17 Jul 2026 15:27 AEST

what was said Carter & Associates (agent) · out

(no subject)

Buy price to hit 10 percent margin on total cost, Mattina navels, 1120 cartons MEL to SIN, one 40ft reefer, sizes 56s at 47 and 72s at 45 sell: Freight + compliance cost per carton (off Liam's live rate card, generic produce rate — no citrus-specific row on this lane yet): Sea freight + fuel/EBS (USD 3,018 at the 0.65 policy rate): 4,643.08 Terminal charges (AUD face value): 1,080.00 Doc fee: 200.

17 Jul 2026 15:25 AEST

what was said James · out

(no subject)

Not helpful

17 Jul 2026 15:24 AEST

what was said Carter & Associates (agent) · out

(no subject)

Here's the buy price Mattina needs to hit our 10 percent margin-on-total-cost rule, using the live sea freight numbers for the Melbourne to Singapore reefer container (1,120 cartons, 19kg gross each, one 40ft reefer, ANL/PIL, off Liam's current rate card): Non-buy costs per carton (freight, port and doc charges only — buy excluded): Sea freight + fuel surcharge (converted at the 0.65 policy rate):

17 Jul 2026 15:22 AEST

what was said James · out

(no subject)

Quenton is asking you what the buy price should be to achieve a 10 per cent margin over all cogs given the stated buy prices on the two grades of fruit

17 Jul 2026 15:18 AEST

what was said Carter & Associates (agent) · out

(no subject)

Here is the delivered-to-Singapore cost stack for the Mattina navels (1,120 cartons, 18kg net / 19kg gross, one 40ft reefer container, MEL to SIN) off the live sea rate card. Note: there's no dedicated Citrus Sinensis row on Liam's card yet — this runs off the generic produce rate the engine uses as the citrus fallback, so worth flagging with Liam. Sea freight (USD 2,600) + fuel/EBS (USD 418), con

17 Jul 2026 15:18 AEST

what was said James · out

(no subject)

You've already been told to price it

17 Jul 2026 15:16 AEST

what was said Quenton · out

(no subject)

Citrus Sinsenis is the product Claude I am asking with your wealth of knowledge to give me the cost of the delivered to Singapore

17 Jul 2026 15:07 AEST

what was said Carter & Associates (agent) · out

(no subject)

Buy price only, per your ask: Freight + compliance cost is AUD 7.79 per carton (sea freight MEL to SIN converted at the 0.65 policy rate, plus terminal, doc, booking, locals, DAFF fees — full stack run off the live rate card). At 10% net-on-sale margin: Two flags before we lock these with Mattina: the freight row used is the generic produce rate (no citrus-specific line on this lane on Liam's card

17 Jul 2026 15:04 AEST

what was said Quenton · out

(no subject)

10% net sale margin I need the buy price only Be concise and brief

17 Jul 2026 15:00 AEST

what was said Carter & Associates (agent) · out

(no subject)

Quenton, I want to make sure I load this correctly before it touches the Mattina navels pricing we just ran — "56s / 14p / balance 72s" isn't a breakdown I can map cleanly to cartons, pallets or container splits without guessing. Can you spell it out — e.g. is this 56 cartons/pallets by sea plus 14 by another mode, with 72 sea still to come? Or is it referencing a different trade (not the 1120-car

17 Jul 2026 15:00 AEST

what was said Quenton · out

(no subject)

No My mistake Sell price is 47.00 for count 56 Sell price is 45.00 for count 72 1120 x 18kg net 19 gross

17 Jul 2026 14:58 AEST

what was said Quenton · out

(no subject)

manifest 56s ..14p, balance 72s

17 Jul 2026 14:54 AEST

what was said Carter & Associates (agent) · out

(no subject)

Pricing — on the desk as QR-20260717-50B5B7. ROCKYLAMATTINASONS CITRUS CTN × 1120 @ 45 AUD/unit (caller override): 50,400.00 DAFF phyto certificate fee (default — legacy path): 75.00 Customs broker fee at origin (default — legacy path): 120.00 Total cost: 50,595.00 (= 45.17/ctn) Margin 12% on total cost: 6,071.40 Sell: 56,666.40 = 50.60/ctn SEA MEL->SIN Same stack for 5 customers on this lane — pe

17 Jul 2026 14:52 AEST

what was said Quenton · out

(no subject)

Hi Claude, I've got a simple proposal for you. We've got 1120 cartons of navels to transport from Melbourne to Singapore. I was thinking we could do a CPT (carriage paid to) at $47 and $45. Since there's no road freight cost involved, we can keep things straightforward. We'll need to factor in the standard 10% commission, and the grower is Mattina. Let me know what you think. Best, Quenton

17 Jul 2026 12:55 AEST

what was said exportdocs@swireshipping.com · in · email

Re: Final Copy Bill and Tax Invoice AU04144100 AU04144100 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

1038246 (BL AU04144100, **CATU 2616N EX-AUSYD**): Swire sends BLN (Nadan Reddy) Final Copy Bill and Tax Invoice AU1INV2614098; cargo released on payment. Quoted history: FI requested 14/07/2026, Swire queried vessel mismatch 15 Jul, draft BL 16 Jul.

AU1INV2614098.pdf not captured, AU04144100.pdf not captured

17 Jul 2026 12:55 AEST

what was said Swire Shipping Exports AU · in · email

Re: Final Copy Bill and Tax Invoice AU04144100 AU04144100 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**

##- Please type your reply above this line -## ---------------------------------------------- Shashank H D, Jul 17, 2026, 10:55 GMT+8 Hello Liam Please find attached Final Copy Bill and Tax Invoice for Bill number : AU04144100 Upon payment of Tax Invoice being received to our bank account we will action release of cargo upon your confirmation of whether you require Original Bills, or if we are to

AU1INV2614098.pdf, AU04144100.pdf

17 Jul 2026 12:32 AEST

what was said James · out

(no subject)

The trade is already underway...

17 Jul 2026 12:29 AEST

what was said James · out

(no subject)

You were given those items yesterday. The architect has distributed the PO. The estate is not communicating within itself.

17 Jul 2026 12:26 AEST

what was said James · out

(no subject)

Opal is the brand, Favco is the supplier. I've told you this previously.

175 lines carry no time at all and sit at the end.

Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 13:48 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 18:37 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 18:37 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 18:37 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 18:37 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 17:53 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 17:04 AEDT; trade states at 9 Oct 2026 18:17 AEDT; WhatsApp messages at 9 Oct 2026 18:35 AEDT; WhatsApp pictures at 9 Oct 2026 18:33 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.

Actions on this trade

The acts

James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.

At DEPARTED

What is owed while a trade sits here: the final invoice and packing list regenerated on the transport document and the certified weights, the forwarder holding them, the customer holding the final invoice and the pre-alert, and every original the destination requires dispatched with its courier and tracking number recorded. Late here means: an original is recorded as having to travel with no courier record.

Documents

documentproducedit prints
BOOKING CONFIRMATION not stated no total on it recorded with no file on this machine
COMMERCIAL INVOICE not stated no total on it recorded with no file on this machine
COMMERCIAL INVOICE not stated no total on it recorded with no file on this machine
COMMERCIAL INVOICE not stated no total on it recorded with no file on this machine
COMMERCIAL INVOICE not stated no total on it recorded with no file on this machine
COMMERCIAL INVOICE not stated no total on it recorded with no file on this machine
COMMERCIAL INVOICE not stated no total on it recorded with no file on this machine
COMMERCIAL INVOICE not stated no total on it recorded with no file on this machine
COMMERCIAL INVOICE not stated no total on it recorded with no file on this machine
FORWARDER INVOICE not stated no total on it recorded with no file on this machine
FORWARDER INVOICE not stated no total on it recorded with no file on this machine
FORWARDER INVOICE not stated no total on it recorded with no file on this machine
FORWARDER INVOICE not stated no total on it recorded with no file on this machine
FORWARDER INVOICE not stated no total on it recorded with no file on this machine
FORWARDER INVOICE not stated no total on it recorded with no file on this machine
FORWARDER INVOICE not stated no total on it recorded with no file on this machine
FORWARDER INVOICE not stated no total on it recorded with no file on this machine
FORWARDER INVOICE not stated no total on it recorded with no file on this machine
FORWARDER INVOICE not stated no total on it recorded with no file on this machine
FORWARDER INVOICE not stated no total on it recorded with no file on this machine
FORWARDER INVOICE not stated no total on it recorded with no file on this machine
FORWARDER INVOICE not stated no total on it recorded with no file on this machine
FORWARDER INVOICE not stated no total on it recorded with no file on this machine
PACKING LIST not stated no total on it recorded with no file on this machine
PACKING LIST not stated no total on it recorded with no file on this machine
PACKING LIST not stated no total on it recorded with no file on this machine
PACKING LIST not stated no total on it recorded with no file on this machine
PACKING LIST not stated no total on it recorded with no file on this machine
PACKING LIST not stated no total on it recorded with no file on this machine
PACKING LIST not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
booking request not stated no total on it recorded with no file on this machine
claim quality report not stated no total on it recorded with no file on this machine
credit note not stated no total on it recorded with no file on this machine
import permit not stated no total on it recorded with no file on this machine
statement not stated no total on it recorded with no file on this machine

Received by email

filefromarrivedwhere it is
RE: [External - Sender]RE: 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**.emlVIF Export4 Oct 2026 11:31 AEDT in trade 1038246's 10_Correspondence
AU1INV2615459.pdfVIF Export4 Oct 2026 11:31 AEDT in trade 1038246's 10_Correspondence
AU04211600.pdfVIF Export4 Oct 2026 11:31 AEDT in trade 1038246's 10_Correspondence
Express Release Notice for AU04144100.pdfSwire Shipping Exports AU5 Aug 2026 10:01 AEST in trade 1038246's 10_Correspondence
RE: [External - Sender]Re: Final Copy Bill and Tax Invoice AU04144100 AU04144100 2nd Request - FI Required **CATU 2616N EX-AUSYD** **AU04144100**.emlLiam Fraser4 Aug 2026 11:39 AEST in trade 1038246's 07_Finance
CRO C25436.pdfNadan Reddy3 Aug 2026 09:20 AEST in trade 1038246's 10_Correspondence
AU1INV2614098.pdfSwire Shipping Exports AU17 Jul 2026 12:55 AEST in trade 1038246's 10_Correspondence
AU04144100.pdfSwire Shipping Exports AU17 Jul 2026 12:55 AEST in trade 1038246's 10_Correspondence
DKT-7145 C O VISION INTERNATIONAL.pdfFruit Temhem10 Jul 2026 15:40 AEST in trade 1038246's 10_Correspondence
RE: 1038246 - B L NAIDU - LAUTOKA - JULY BOOKING CONFIRMED - NPDL TAHITI V2616 ETD SYD 15 JULY - receival date required pleaseVIF Export17 Jun 2026 10:20 AEST in trade 1038246's 10_Correspondence
WhatsApp Image Fri 12 Jun at 13.28.54.jpegJames McNamara12 Jun 2026 13:32 AEST in trade 1038246's 08_Claims

Send

Send the overdue reminder

whatpressed bywhat became of it
Re: Statement from Carter & Associates for B L Naidu & Sons Pte Ltd
to nadan.reddy@bln.com.fj
James McNamara
6 Oct 2026 15:57 AEDT
Sent at 6 Oct 2026 15:57 AEDT. Handed to Gmail. None of our own mailboxes was on it, so there is no delivered copy this desk can read back; a bounce would still show here.

What takes it forward

ARRIVED is reached by pressing one of its own acts, and PAID IN is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.

Move it on

It is at DEPARTED. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.

Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.

At any stage