Prime Orchards, 1,520 trays Avocado to HKG, flew 7 Aug 2026 (1038301)
5 DEPARTEDWhere it stands
- Where the goods are: landed at destination, since 7 Aug 2026 20:38 AEST (the mailbox2026-08|19fdbcd613061783)
- What the customer has been told: told it left, 8 Aug 2026 10:44 AEST (our email from exports@carterandassoc.com.au, in the later update)
- Receivable: nothing yet; no invoice is raised
- What happens next: On hold: 3 questions only James McNamara or Quenton Carter can answer are open on this trade. It is on the desk regardless; the questions are under "What is waiting, and on whom".. It is being finished by hand, off the desk; nothing is sent on it from here.
What the customer has been told
| Booked | Told 7 Aug 2026 19:41 AEST (our email from exports@carterandassoc.com.au) |
| Received by the forwarder | No word held; it has left |
| Departed | Told 8 Aug 2026 10:44 AEST (our email from exports@carterandassoc.com.au, in the later update) |
| Arrived | Told 8 Aug 2026 10:44 AEST (our email from exports@carterandassoc.com.au) |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
| product | quantity | sell | buy |
|---|---|---|---|
| Avocados | 1,520 trays | sell missing: set it with "set sell price" | buy not stated landed or ex farm is not recorded |
The ledger
| document | counterparty | amount | state |
|---|---|---|---|
| bill 00241787 |
VISION INTERNATIONAL linked by waybill match |
AUD 12,474.35 paid AUD 0.00, outstanding AUD 12,474.35, 44 days past due no instalment is recorded against this document |
Unpaid due 26 Aug 2026 no term printed on it |
Invoiced not stated, and the ledger carries nothing outstanding against it. Billed to us AUD 12,474.35, of which AUD 12,474.35 is outstanding.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Open invoices for Prime Orchards, each with its state
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
No gross profit is published for this trade. no revenue is held on the record at all
Vision International's bills against the rate card
Nothing is billed above the card. Billed below the card: AUD 432.15, in our favour. Billed on charges the card carries no rate for: AUD 881.50, not compared.
- Bill 00241787: nothing over the card, AUD 432.15 under it.
International Freight, 2 PMC (8,664 kg): billed AUD 9,098.25; the card gives AUD 9,530.40. Recorded only: an undercharge is never raised.
Fuel surcharge (air) / bunker adjustment factor (sea) is billed AUD 866.50 (line 2 "Fuel Surcharge") and the card in force carries no rate for it, so it is recorded and not compared.
Electronic processing fee is billed AUD 15.00 (line 9 "Electronic Processing Fee") and the card in force carries no rate for it, so it is recorded and not compared.
This is no sell: no revenue can be struck: no revenue is held on the record at all.
After the trade: quoted against billed
Forwarder charges: quoted AUD 12,024.76, billed AUD 12,474.35, AUD 449.59 more than quoted (3.6% of the bill).
The desk holds no stack from before the shipment. The quote here is what the pricer would have quoted: the Vision rate card in force on the departure day, priced after the event. Source: the bill checker's pricing of Vision bill 00241787 on the card in force on the departure day (BNE to HKG by air, Cathay Pacific (CX) PMC). Forwarder charges ex GST: the Vision rate card in force on the departure day (what the pricer would have quoted) against the Vision bills. Produce is compared on its own line. Gap is actual less quoted. The trade is open, with its bills in.
Forwarder charges, line by line
| Charge | Quoted | Billed | Gap | Why |
|---|---|---|---|---|
| International Freight Quoted: AUD 9,530.40: AUD 1.10 per kg of gross weight, freight only on 8,664 kg. Billed: AUD 9,964.75, no rate or weight stated on the bill. |
AUD 9,530.40 | AUD 9,964.75 | AUD 434.35 over the quote |
|
| Departmental permit and tonnage (not counted in the gap) Quoted: AUD 35.09. |
AUD 35.09 | not held | agrees |
|
| Documentation Quoted: AUD 275.00. Billed: AUD 275.00. |
AUD 275.00 | AUD 275.00 | agrees | Agrees. |
| Electronic Processing Fee Billed: AUD 15.00. |
not held | AUD 15.00 | AUD 15.00 over the quote |
|
| Export Security Screening Quoted: AUD 693.12. Billed: AUD 693.20. |
AUD 693.12 | AUD 693.20 | AUD 0.08 over the quote |
|
| Handling Quoted: AUD 1,386.24. Billed: AUD 1,386.40. |
AUD 1,386.24 | AUD 1,386.40 | AUD 0.16 over the quote |
|
| RFP Quoted: AUD 40.00. Billed: AUD 40.00. |
AUD 40.00 | AUD 40.00 | agrees | Agrees. |
| Temperature Recorder Quoted: AUD 100.00. Billed: AUD 100.00. |
AUD 100.00 | AUD 100.00 | agrees | Agrees. |
Pricer corrections this trade is evidence for
- Add the Electronic Processing Fee to air quotes: the pricer already holds this position
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | 2 files in the folder are named as one |
| commercial invoice | 2 files in the folder are named as one |
| packing list | 2 files in the folder are named as one |
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
64 files sit in this trade's folder, of which 11 files are typed as a document and 32 files could not be typed from what they print.
Dates
Its calendar
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
4 messages came in on this trade with nothing going out after them. The oldest is email on 9 Sep 2026 18:13 AEST, 29 days ago: AP/AR Report 09/09/2026. The last thing that went out from us on this trade was 9 Sep 2026 13:44 AEST.
6 things are missing, behind 7 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.
| what is missing | what it stops | who settles it |
|---|---|---|
| Not held | The assistant did not answer a question on this trade: could not answer | James McNamara open 15 days by 24 Sep 2026 |
| Two sources disagree | costed against billed: International Freight | James McNamara open 12 days no by-when set |
| customer identity prime orchards | Create Xero contact 'Prime Orchards Limited' (490-492 Nathan Road, Kowloon, Hong Kong) once the buyer question is confirmed in writing (see the trade#8), rather than the unconfirmed 'Prime Orchards (China) Limited' name match the handover proposed (1038301). | Obsidian Advisory open 15 days no by-when set |
| 1038301 | What is the sell price for the 1,520 cartons (1,207 size 23 + 313 size 20, the 20s a substitution), one price or two? And did Prime Orchards Limited collect them and stand as the customer? (the trade, the 749-tray order for Prime Orchards, is recorded lost: nothing shows it flew, and its only waybill carried Total Fresh's cargo.) (1038301, 1038310, 1038302) | James McNamara open 15 days no by-when set |
| vision freight | Vision freight: pay the unpaid Vision bills on the trades listed now, or hold them against the AUD 4,941.60 billing-error credit request (1.00/kg vs card, fuel twice, screening)? And allocate the shared bills: AUD 12,474.35 (the trade or the trade) and the two-ULD freight shared by the trade and the trade (1038301, 1038302, 1038294, 1038304). | James McNamara open 15 days no by-when set |
| growers unrecorded | No grower bill is on the record for the trades listed: for each, who supplied the fruit and at what buy price, so the bill can be matched or raised? | Quenton Carter open 15 days no by-when set |
Freight
The freight
| mode and carrier | document | dates | weights |
|---|---|---|---|
| air carrier not recorded, CX150 |
AWB 160-13159171 | departed 7 Aug 2026 arrived not stated |
gross weight not recorded chargeable weight not recorded |
Freight cost from the forwarder's bill in our copy of Xero: Vision International bill 00241787, AUD 12,474.35.
The dates, carrier, vessel and weights above are as recorded on the shipment; where one is missing, it prints as a gap and the forwarder's own document settles it.
Market
Market
- Chile avocado into Hong Kong: in its peak weeks over the next eight weeks, against our avocado window (Hass, with market access in China, Korea and Japan). Expect price pressure; time volume ahead of it or hold for the lull (Seasonal export calendars (USDA FAS GAIN annual reports and industry bodies), read 7 Oct)
- Australia's fruit and nut exports to Hong Kong: AUD 37.1m in 2026-06 to 2026-08, -16% on the same three months a year earlier. Domestic competition for the same buyers (ABS International Trade in Goods, merchandise exports (SITC, country), read 7 Oct)
- Duty into Hong Kong: 0%; no preference to claim, no COO for duty. Rivals: US, Chile, Peru, South Africa, Egypt, New Zealand, China 0%. (Hong Kong Customs and Excise Department - Cargo Clearance, read 1 Oct)
- avocado: 1 of 5 production regions have adverse weather in the next 7 days. Supply normal on weather alone (Bureau of Meteorology, state precis forecast, read 9 Oct)
- Brent: UNVERIFIED, so no price direction is drawn. the second source differs by 21.8%, more than 15%. Futures USD 102.96 (Fri 9 Oct); US EIA Brent SPOT price (Europe) via FRED USD 125.44 (Tue 6 Oct) (Brent front-month futures (BZ=F), ICE via Yahoo Finance chart endpoint, read 9 Oct)
- Hong Kong: Christmas Day 25 Dec to 26 Dec: public holiday; a retail peak in the weeks before. Sea freight to land before it should leave by c. 4 Dec; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- Hong Kong: Chinese New Year 6 Feb to 12 Feb: the largest fruit gifting season in the region (mandarins, grapes, pears); customs and ports close or slow for several days. Sea freight to land before it should leave by c. 16 Jan; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
Commodity outlook. Feeds last read 9 Oct, 04:30 pm.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | PRIME ORCHARDS (CHINA) LIMITED | the counterparty record |
| Billed us | VISION INTERNATIONAL | a bill in the ledger |
| Grower | not named on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| VISION INTERNATIONAL | Adam Downing adam.downing@vision.com.au | proved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Accounts bneaccounts@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Export bneexport@vision.com.au | proved |
| VISION INTERNATIONAL | Gauresh Patel gauresh@vision.com.au | proved |
| VISION INTERNATIONAL | Hugh Philip hugh.philip@vision.com.au | proved |
| VISION INTERNATIONAL | Kaumil Patel kaumil.patel@vision.com.au | proved |
| VISION INTERNATIONAL | leanne.james@vision.com.au | proved |
| VISION INTERNATIONAL | Leigh Gadsby leigh@vision.com.au | proved |
| VISION INTERNATIONAL | Liam Fraser liam.fraser@vision.com.au | proved |
| VISION INTERNATIONAL | Mandy Collins mandy.collins@vision.com.au | proved |
| VISION INTERNATIONAL | Michael Thirgood mic@vision.com.au | proved |
| VISION INTERNATIONAL | nathan.graham@vision.com.au | proved |
| VISION INTERNATIONAL | Romer Tortoza romer.tortoza@vision.com.au | proved |
| VISION INTERNATIONAL | Sean McGrory sean.mcgrory@vision.com.au | proved |
| VISION INTERNATIONAL | Tennille Green tennille.green@vision.com.au | proved |
| VISION INTERNATIONAL | +61416229659 | unproved |
| PRIME ORCHARDS (CHINA) LIMITED | +85223880871 | unproved |
| PRIME ORCHARDS (CHINA) LIMITED | Kam Lau +85291988328 | unproved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au, liam.fraser@vision.com.au, sean.mcgrory@vision.com.au, bneexport@vision.com.au | unproved |
| VISION INTERNATIONAL | bneexport@vision.com.au, liam.fraser@vision.com.au | unproved |
| VISION INTERNATIONAL | Greg Firth greg.firth@vision.com.au | unproved |
| PRIME ORCHARDS (CHINA) LIMITED | Lauk lauk@primeorchards.com | unproved |
| PRIME ORCHARDS (CHINA) LIMITED | lauk@primeorchards.com, purchasing@primeorchards.com | unproved |
| VISION INTERNATIONAL | liam.fraser@vision.com.au, bneexport@vision.com.au | unproved |
| VISION INTERNATIONAL | Pricing pricing@vision.com.au | unproved |
| PRIME ORCHARDS (CHINA) LIMITED | purchasing@primeorchards.com | unproved |
Writing to us on this trade: Carter & Associates Finance carterandassoc@obsidianadvisory.com.au; Purchasing Prime Orchards purchasing@primeorchards.com; Liam Fraser liam.fraser@vision.com.au.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at DEPARTED.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| TRADE OPENED needs our word |
reached dated not stated, on a document |
3 pieces of evidence. Each move is a line on the timeline below. |
| BOOKED needs counterparty word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| DEPARTED needs document |
reached dated 7 Aug 2026, on a document disputed, two readings, both shown, neither chosen.
|
3 pieces of evidence. Each move is a line on the timeline below. |
| ARRIVED needs counterparty word |
not reached nothing on this trade evidences it yet. |
no evidence |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
part dated not stated, on a document. This stage needs BOTH the commercial invoice as a document on the trade AND a matching sales invoice in the ledger. The ledger invoice is the half that is missing. Owner: Obsidian Advisory. |
2 pieces of evidence. Each move is a line on the timeline below. |
| PAID IN needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| PAID OUT needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
Showing claims only. Show everything.
Nothing of that kind is on this trade.
18 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 13:48 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 17:09 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 17:09 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 17:09 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 17:09 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 17:04 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 14:51 AEDT; trade states at 9 Oct 2026 16:47 AEDT; WhatsApp messages at 9 Oct 2026 17:09 AEDT; WhatsApp pictures at 9 Oct 2026 17:04 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At DEPARTED
What is owed while a trade sits here: the final invoice and packing list regenerated on the transport document and the certified weights, the forwarder holding them, the customer holding the final invoice and the pre-alert, and every original the destination requires dispatched with its courier and tracking number recorded. Late here means: an original is recorded as having to travel with no courier record.
Documents
| document | produced | it prints | |
|---|---|---|---|
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| FORWARDER INVOICE | not stated | no total on it | recorded with no file on this machine |
| FORWARDER INVOICE | not stated | no total on it | recorded with no file on this machine |
| FORWARDER INVOICE | not stated | no total on it | recorded with no file on this machine |
| PACKING LIST | not stated | no total on it | recorded with no file on this machine |
| PACKING LIST | not stated | no total on it | recorded with no file on this machine |
| PURCHASE ORDER | not stated | no total on it | recorded with no file on this machine |
| PURCHASE ORDER | not stated | no total on it | recorded with no file on this machine |
| TRANSPORT DOCUMENT | not stated | no total on it | recorded with no file on this machine |
| TRANSPORT DOCUMENT | not stated | no total on it | recorded with no file on this machine |
| booking request | not stated | no total on it | recorded with no file on this machine |
Received by email
| file | from | arrived | where it is |
|---|---|---|---|
| Vision_International_Forwarding_2026-08-26_12474.35.PDF | Carter & Associates Finance | 9 Sep 2026 13:41 AEST | in trade 1038301's 10_Correspondence |
| Original 3 - (for Shipper) - 160-13159171[2].pdf | Liam Fraser | 7 Aug 2026 22:27 AEST | in trade 1038301's 05_Freight |
| Original 3 - (for Shipper) - 160-13159171.pdf | Liam Fraser | 7 Aug 2026 08:32 AEST | in trade 1038301's 05_Freight |
Send
Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.
On hold: the trade shows departed but not booked. Missing: the forwarder's booking confirmation, which the forwarder supplies. Record it with the press below, or settle the disagreement. James McNamara settles it.
What takes it forward
ARRIVED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.