Prime Orchards, 1,520 trays Avocado to HKG, flew 7 Aug 2026 (1038301)
5 DEPARTEDWhere it stands
- Where the goods are: landed at destination, since 7 Aug 2026 20:38 AEST (the mailbox2026-08|19fdbcd613061783)
- What the customer has been told: told it left, 8 Aug 2026 10:44 AEST (our email from exports@carterandassoc.com.au, in the later update)
- Receivable: nothing yet; no invoice is raised
- What happens next: On hold: 3 questions only James McNamara or Quenton Carter can answer are open on this trade. It is on the desk regardless; the questions are under "What is waiting, and on whom".. It is being finished by hand, off the desk; nothing is sent on it from here.
What the customer has been told
| Booked | Told 7 Aug 2026 19:41 AEST (our email from exports@carterandassoc.com.au) |
| Received by the forwarder | No word held; it has left |
| Departed | Told 8 Aug 2026 10:44 AEST (our email from exports@carterandassoc.com.au, in the later update) |
| Arrived | Told 8 Aug 2026 10:44 AEST (our email from exports@carterandassoc.com.au) |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
| product | quantity | sell | buy |
|---|---|---|---|
| Avocados | 1,520 trays | sell missing: set it with "set sell price" | buy not stated landed or ex farm is not recorded |
The ledger
| document | counterparty | amount | state |
|---|---|---|---|
| bill 00241787 |
VISION INTERNATIONAL linked by waybill match |
AUD 12,474.35 paid AUD 0.00, outstanding AUD 12,474.35, 44 days past due no instalment is recorded against this document |
Unpaid due 26 Aug 2026 no term printed on it |
Invoiced not stated, and the ledger carries nothing outstanding against it. Billed to us AUD 12,474.35, of which AUD 12,474.35 is outstanding.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Open invoices for Prime Orchards, each with its state
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
No gross profit is published for this trade. no revenue is held on the record at all
Vision International's bills against the rate card
Nothing is billed above the card. Billed below the card: AUD 432.15, in our favour. Billed on charges the card carries no rate for: AUD 881.50, not compared.
- Bill 00241787: nothing over the card, AUD 432.15 under it.
International Freight, 2 PMC (8,664 kg): billed AUD 9,098.25; the card gives AUD 9,530.40. Recorded only: an undercharge is never raised.
Fuel surcharge (air) / bunker adjustment factor (sea) is billed AUD 866.50 (line 2 "Fuel Surcharge") and the card in force carries no rate for it, so it is recorded and not compared.
Electronic processing fee is billed AUD 15.00 (line 9 "Electronic Processing Fee") and the card in force carries no rate for it, so it is recorded and not compared.
This is no sell: no revenue can be struck: no revenue is held on the record at all.
After the trade: quoted against billed
Forwarder charges: quoted AUD 12,024.76, billed AUD 12,474.35, AUD 449.59 more than quoted (3.6% of the bill).
The desk holds no stack from before the shipment. The quote here is what the pricer would have quoted: the Vision rate card in force on the departure day, priced after the event. Source: the bill checker's pricing of Vision bill 00241787 on the card in force on the departure day (BNE to HKG by air, Cathay Pacific (CX) PMC). Forwarder charges ex GST: the Vision rate card in force on the departure day (what the pricer would have quoted) against the Vision bills. Produce is compared on its own line. Gap is actual less quoted. The trade is open, with its bills in.
Forwarder charges, line by line
| Charge | Quoted | Billed | Gap | Why |
|---|---|---|---|---|
| International Freight Quoted: AUD 9,530.40: AUD 1.10 per kg of gross weight, freight only on 8,664 kg. Billed: AUD 9,964.75, no rate or weight stated on the bill. |
AUD 9,530.40 | AUD 9,964.75 | AUD 434.35 over the quote |
|
| Departmental permit and tonnage (not counted in the gap) Quoted: AUD 35.09. |
AUD 35.09 | not held | agrees |
|
| Documentation Quoted: AUD 275.00. Billed: AUD 275.00. |
AUD 275.00 | AUD 275.00 | agrees | Agrees. |
| Electronic Processing Fee Billed: AUD 15.00. |
not held | AUD 15.00 | AUD 15.00 over the quote |
|
| Export Security Screening Quoted: AUD 693.12. Billed: AUD 693.20. |
AUD 693.12 | AUD 693.20 | AUD 0.08 over the quote |
|
| Handling Quoted: AUD 1,386.24. Billed: AUD 1,386.40. |
AUD 1,386.24 | AUD 1,386.40 | AUD 0.16 over the quote |
|
| RFP Quoted: AUD 40.00. Billed: AUD 40.00. |
AUD 40.00 | AUD 40.00 | agrees | Agrees. |
| Temperature Recorder Quoted: AUD 100.00. Billed: AUD 100.00. |
AUD 100.00 | AUD 100.00 | agrees | Agrees. |
Pricer corrections this trade is evidence for
- Add the Electronic Processing Fee to air quotes: the pricer already holds this position
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | 2 files in the folder are named as one |
| commercial invoice | 2 files in the folder are named as one |
| packing list | 2 files in the folder are named as one |
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
64 files sit in this trade's folder, of which 11 files are typed as a document and 32 files could not be typed from what they print.
Dates
Its calendar
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
4 messages came in on this trade with nothing going out after them. The oldest is email on 9 Sep 2026 18:13 AEST, 29 days ago: AP/AR Report 09/09/2026. The last thing that went out from us on this trade was 9 Sep 2026 13:44 AEST.
6 things are missing, behind 7 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.
| what is missing | what it stops | who settles it |
|---|---|---|
| Not held | The assistant did not answer a question on this trade: could not answer | James McNamara open 15 days by 24 Sep 2026 |
| Two sources disagree | costed against billed: International Freight | James McNamara open 12 days no by-when set |
| customer identity prime orchards | Create Xero contact 'Prime Orchards Limited' (490-492 Nathan Road, Kowloon, Hong Kong) once the buyer question is confirmed in writing (see the trade#8), rather than the unconfirmed 'Prime Orchards (China) Limited' name match the handover proposed (1038301). | Obsidian Advisory open 15 days no by-when set |
| 1038301 | What is the sell price for the 1,520 cartons (1,207 size 23 + 313 size 20, the 20s a substitution), one price or two? And did Prime Orchards Limited collect them and stand as the customer? (the trade, the 749-tray order for Prime Orchards, is recorded lost: nothing shows it flew, and its only waybill carried Total Fresh's cargo.) (1038301, 1038310, 1038302) | James McNamara open 15 days no by-when set |
| vision freight | Vision freight: pay the unpaid Vision bills on the trades listed now, or hold them against the AUD 4,941.60 billing-error credit request (1.00/kg vs card, fuel twice, screening)? And allocate the shared bills: AUD 12,474.35 (the trade or the trade) and the two-ULD freight shared by the trade and the trade (1038301, 1038302, 1038294, 1038304). | James McNamara open 15 days no by-when set |
| growers unrecorded | No grower bill is on the record for the trades listed: for each, who supplied the fruit and at what buy price, so the bill can be matched or raised? | Quenton Carter open 15 days no by-when set |
Freight
The freight
| mode and carrier | document | dates | weights |
|---|---|---|---|
| air carrier not recorded, CX150 |
AWB 160-13159171 | departed 7 Aug 2026 arrived not stated |
gross weight not recorded chargeable weight not recorded |
Freight cost from the forwarder's bill in our copy of Xero: Vision International bill 00241787, AUD 12,474.35.
The dates, carrier, vessel and weights above are as recorded on the shipment; where one is missing, it prints as a gap and the forwarder's own document settles it.
Market
Market
- Chile avocado into Hong Kong: in its peak weeks over the next eight weeks, against our avocado window (Hass, with market access in China, Korea and Japan). Expect price pressure; time volume ahead of it or hold for the lull (Seasonal export calendars (USDA FAS GAIN annual reports and industry bodies), read 7 Oct)
- Australia's fruit and nut exports to Hong Kong: AUD 37.1m in 2026-06 to 2026-08, -16% on the same three months a year earlier. Domestic competition for the same buyers (ABS International Trade in Goods, merchandise exports (SITC, country), read 7 Oct)
- Duty into Hong Kong: 0%; no preference to claim, no COO for duty. Rivals: US, Chile, Peru, South Africa, Egypt, New Zealand, China 0%. (Hong Kong Customs and Excise Department - Cargo Clearance, read 1 Oct)
- Brent: UNVERIFIED, so no price direction is drawn. the second source differs by 20.3%, more than 15%. Futures USD 104.26 (Thu 8 Oct); US EIA Brent SPOT price (Europe) via FRED USD 125.44 (Tue 6 Oct) (Brent front-month futures (BZ=F), ICE via Yahoo Finance chart endpoint, read 8 Oct)
- avocado: 1 of 5 production regions have adverse weather in the next 7 days. Supply normal on weather alone (Bureau of Meteorology, state precis forecast, read 8 Oct)
- Hong Kong: Christmas Day 25 Dec to 26 Dec: public holiday; a retail peak in the weeks before. Sea freight to land before it should leave by c. 4 Dec; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- Hong Kong: Chinese New Year 6 Feb to 12 Feb: the largest fruit gifting season in the region (mandarins, grapes, pears); customs and ports close or slow for several days. Sea freight to land before it should leave by c. 16 Jan; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
Commodity outlook. Feeds last read 9 Oct, 09:52 am.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | PRIME ORCHARDS (CHINA) LIMITED | the counterparty record |
| Billed us | VISION INTERNATIONAL | a bill in the ledger |
| Grower | not named on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| VISION INTERNATIONAL | Adam Downing adam.downing@vision.com.au | proved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Accounts bneaccounts@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Export bneexport@vision.com.au | proved |
| VISION INTERNATIONAL | Gauresh Patel gauresh@vision.com.au | proved |
| VISION INTERNATIONAL | Hugh Philip hugh.philip@vision.com.au | proved |
| VISION INTERNATIONAL | Kaumil Patel kaumil.patel@vision.com.au | proved |
| VISION INTERNATIONAL | leanne.james@vision.com.au | proved |
| VISION INTERNATIONAL | Leigh Gadsby leigh@vision.com.au | proved |
| VISION INTERNATIONAL | Liam Fraser liam.fraser@vision.com.au | proved |
| VISION INTERNATIONAL | Mandy Collins mandy.collins@vision.com.au | proved |
| VISION INTERNATIONAL | Michael Thirgood mic@vision.com.au | proved |
| VISION INTERNATIONAL | nathan.graham@vision.com.au | proved |
| VISION INTERNATIONAL | Romer Tortoza romer.tortoza@vision.com.au | proved |
| VISION INTERNATIONAL | Sean McGrory sean.mcgrory@vision.com.au | proved |
| VISION INTERNATIONAL | Tennille Green tennille.green@vision.com.au | proved |
| VISION INTERNATIONAL | +61416229659 | unproved |
| PRIME ORCHARDS (CHINA) LIMITED | +85223880871 | unproved |
| PRIME ORCHARDS (CHINA) LIMITED | Kam Lau +85291988328 | unproved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au, liam.fraser@vision.com.au, sean.mcgrory@vision.com.au, bneexport@vision.com.au | unproved |
| VISION INTERNATIONAL | bneexport@vision.com.au, liam.fraser@vision.com.au | unproved |
| VISION INTERNATIONAL | Greg Firth greg.firth@vision.com.au | unproved |
| PRIME ORCHARDS (CHINA) LIMITED | Lauk lauk@primeorchards.com | unproved |
| PRIME ORCHARDS (CHINA) LIMITED | lauk@primeorchards.com, purchasing@primeorchards.com | unproved |
| VISION INTERNATIONAL | liam.fraser@vision.com.au, bneexport@vision.com.au | unproved |
| VISION INTERNATIONAL | Pricing pricing@vision.com.au | unproved |
| PRIME ORCHARDS (CHINA) LIMITED | purchasing@primeorchards.com | unproved |
Writing to us on this trade: Carter & Associates Finance carterandassoc@obsidianadvisory.com.au; Purchasing Prime Orchards purchasing@primeorchards.com; Liam Fraser liam.fraser@vision.com.au.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at DEPARTED.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| TRADE OPENED needs our word |
reached dated not stated, on a document |
3 pieces of evidence. Each move is a line on the timeline below. |
| BOOKED needs counterparty word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| DEPARTED needs document |
reached dated 7 Aug 2026, on a document disputed, two readings, both shown, neither chosen.
|
3 pieces of evidence. Each move is a line on the timeline below. |
| ARRIVED needs counterparty word |
not reached nothing on this trade evidences it yet. |
no evidence |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
part dated not stated, on a document. This stage needs BOTH the commercial invoice as a document on the trade AND a matching sales invoice in the ledger. The ledger invoice is the half that is missing. Owner: Obsidian Advisory. |
2 pieces of evidence. Each move is a line on the timeline below. |
| PAID IN needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| PAID OUT needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
Showing mail only. Show everything.
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 22/09/2026
(no specific reference to 1038331 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 22/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, QC Fresh - AP Run 22.09.2026.xlsx not captured, 22092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 21/09/2026
(no specific reference to 1038331 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 21/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, 21092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 21.09.2026.xlsx not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 18/09/2026
(no specific reference to 1038331 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 18/09/2026; figures only in linked sheets/attachments, body names no trade. Notes AR report not included (though AR link given) because Export team emailed about AR adjustments; …
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 09/09/2026
(no specific reference to 1038326 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 09/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, QC Fresh - AP Run 09.09.2026.xlsx not captured, 09092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured
what was said Carter & Associates · out · email
1038301 — Commercial invoice
Good afternoon, The commercial invoice for this consignment is pending the sell price, which is with our principal now. It will issue as soon as that is confirmed, and we will send it straight through to you. Trade reference 1038301. Nothing further is needed from you. CARTER & ASSOCIATES Excellence in Fresh Produce
what was said carterandassoc@obsidianadvisory.com.au · in · email
Re: Commercial Invoice Required – PRIME ORCHARDS (CHINA) LIMITED
(no specific reference to 1038310 in this message) Atul (Obsidian) attaches Vision freight invoice (file Vision_International_Forwarding_2026-08-26_12474.35.PDF) and asks which consignment/trade it relates to and for the matching Commercial Invoice. Body names no AWB or trade.
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what was said Carter & Associates Finance · in · email · 2 of our mailboxes hold it
Re: Commercial Invoice Required – PRIME ORCHARDS (CHINA) LIMITED
Hi Team, Please find attached the Vision freight invoice for your reference. Could you kindly review the invoice and confirm which consignment/trade it relates to, and provide the corresponding Commercial Invoice once available. Please let me know if you require any additional information from our end. Thank you. Atul Sangvekar Accountant
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what was said exports@carterandassoc.com.au · out · email
Re: Commercial Invoice Required – PRIME ORCHARDS (CHINA) LIMITED
(no specific reference to 1038310 in this message) To Atul (Obsidian): Vision freight invoice may relate to Prime Orchards (China) Ltd Trade 1038301 (AWB 160-13159171, CX150) or Trade 1038302 (AWB 618-55465373, SQ266/SQ874); neither has a CI drafted; 1038302 routing on latest Vision advice differs …
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
Re: Commercial Invoice Required – PRIME ORCHARDS (CHINA) LIMITED
Hi Atul, Thanks for flagging. We have two open Prime Orchards (China) Limited avocado consignments on the book that this Vision freight invoice could relate to — Trade 1038301 (AWB 160-13159171, CX150) and Trade 1038302 (AWB 618-55465373, SQ266/SQ874). Neither has a Commercial Invoice drafted yet: - Trade 1038301: still has some intake fields outstanding (net weight per pack, confirmed buy/sell pr
what was said Carter & Associates Finance · in · email
Commercial Invoice Required – PRIME ORCHARDS (CHINA) LIMITED
Hi Quenton and James, We have received a freight invoice from Vision for PRIME ORCHARDS (CHINA) LIMITED. However, I have not received the corresponding commercial invoice for this customer. Could you please provide the commercial invoice so that I can create the bill in Xero? Thank you. Atul Sangvekar Accountant
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 04/09/2026
(no specific reference to 1038322 in this message) Further AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) sent 07/09/2026 in same thread with new AR and AP Google Sheets links (no xlsx attached); figures only in linked sheets; body names no trade.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 04/09/2026
(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 04/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, QC Fresh - AP Run 04.09.2026.xlsx not captured, 04092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 03/09/2026
(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 03/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, QC Fresh - AP Run 03.09.2026.xlsx not captured, 03092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 02/09/2026
(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 02/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, QC Fresh - AP Run 02.09.2026.xlsx not captured, 02092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 01/09/2026
(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 01/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, QC Fresh - AP Run 01.09.2026.xlsx not captured, 01092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 31/08/2026
(no specific reference to 1038320 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 31/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, 31082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 31.08.2026.xlsx not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 28/08/2026
(no specific reference to 1038320 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 28/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, 28082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 28.08.2026.xlsx not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 26/08/2026
(no specific reference to 1038316 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 26/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, 26082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 26.08.2026.xlsx not captured
what was said Carter & Associates Finance · in · email · 3 of our mailboxes hold it
Fw: TAX INVOICE - 00241787 - QCFRESBNE (26-Aug-26)
Hi Team, I hope you are doing well. Could you please provide the Order Number/Owner's Reference for the attached bill? Thank you for your assistance. Thank you. Atul Sangvekar Accountant
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 25/08/2026
(no specific reference to 1038316 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 25/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, QC Fresh - AP Run 25.08.2026.xlsx not captured, 25082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 24/08/2026
(no specific reference to 1038316 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 24/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, 24082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 24.08.2026.xlsx not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 21/08/2026
(no specific reference to 1038316 in this message) Atul Sangvekar says draft supplier payments were created in the BOS and CBA bank accounts per the AP report, with details only in embedded images; asks Quenton to review and approve in the bank. Body names no trade, supplier or amount.
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what was said quenton@carterandassoc.com.au · out · email
AP/AR Report 21/08/2026
(no specific reference to 1038316 in this message) Quenton Carter instructs Atul and team to process the AP payments (per the 21/08/2026 AP report). No trade named.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 21/08/2026
(no specific reference to 1038316 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 21/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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what was said exports@carterandassoc.com.au · out · email
RE: AP/AR Report
(no specific reference to 1038310 in this message) Desk tells James the firm format instruction to Atul was never actually sent (only the soft 'if it would help' version went out on 20 Aug); desk now sending firm requirement (CSV or Google Sheets-native only) to Obsidian mailbox; filing path /Finan…
what was said James McNamara · out · email
Re: AP/AR Report
Why am I getting these useless email summaries again? I thought they were dealt with the second time I called them out
what was said carterandassoc@obsidianadvisory.com.au · in · email
RE: AP/AR Report
(no specific reference to 1038310 in this message) Atul replies with attached AP and AR report (xlsx: 20082026 Aged Receivables Detail and AP Run 20.08.2026); figures only in attachments, body names no trade.
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what was said exports@carterandassoc.com.au · out · email
RE: AP/AR Report
(no specific reference to 1038310 in this message) Desk plan: require Atul to send CSV (separate AP and AR) or Google Sheets-native, never xlsx; file under /Finance/Obsidian_AP_AR_Reports/[YYYY-MM]/; prior reports (11, 14, 17, 19 Aug) filed only as xlsx. No trade named.
what was said james@carterandassoc.com.au · out · email
RE: AP/AR Report
(no specific reference to 1038310 in this message) James says the report must be readable by the estate; instructs desk to tell Atul exactly what format to distribute and ensure reports are saved in the filing system. No trade named.
what was said exports@carterandassoc.com.au · out · email
RE: AP/AR Report
(no specific reference to 1038310 in this message) Exports desk tells Atul the AP/AR report was received but its automated tool cannot read the linked xlsx sheets (as with several prior weekly reports); James and Quenton to review AP sheet to decide on payment run; suggests CSV or Google Sheets-nat…
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 19/08/2026
(no specific reference to 1038310 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 19/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 17/08/2026
(no specific reference to 1038310 in this message) Atul: Eastern Green 50% payment of $33,333 received 12/08/2026, applied to Invoice No. 1038267 (total $64,875), AR balance outstanding $31,542. FRESH MART payment received 29/06/2026, allocated to Invoice Nos. 1038156 and 1038153 (screenshot). None…
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what was said quenton@carterandassoc.com.au · out · email
AP/AR Report 17/08/2026
(no specific reference to 1038310 in this message) Quenton says Eastern Green Singapore paid 50% of its invoice for the mandarins but the payment is not shown as accounted for; asks Obsidian to show where FRESH MART Singapore paid. No trade number named.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 17/08/2026
(no specific reference to 1038310 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 17/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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what was said exports@carterandassoc.com.au · out · email
Three consignments need a sell price - two already flown
(no specific reference to 1038314 in this message) Exports desk to Quenton: three consignments cannot be invoiced for lack of sell price, two already flown: 1038311 Total Fresh, 1038313 FRECO, and out-of-scope 1038301 Prime Orchards (China) AWB 160-13159171, avocado 1,207 x 23ct plus 313 x 20ct, 1,…
what was said Carter & Associates · out · email
Data-quality query — AWB 618-55465373 / SQ266/12 (12 Aug) appearing against 4 separate trade references
Hi Liam, We need your help resolving a live discrepancy on a current trade. AWB 618-55465373, flown SQ266/12 on 12 Aug BNE→SIN, is currently recorded in our system against FOUR separate trade references — 1038301, 1038302, 1038308 and 1038310 — with materially different cargo on each: - Trade 1038308: TOTAL FRESH CONNECTION (Singapore), avocado ex Costa Brisbane, 760 CTN, gross 4,256 kg. - Trade 1
what was said exports@carterandassoc.com.au · out · email
Minutes - evening call with Quenton, 12 August - and 1038301 is still uninvoiced
Commercial invoices sent at 00:35 and 01:24 (night of 12/13 Aug).
what was said Carter & Associates · out · email
Minutes - evening call with Quenton, 12 August - and 1038301 is still uninvoiced
Good afternoon A second Plaud recording from Tuesday 12 August has been processed — the evening call between you and Quenton, 17:40 to 18:33, separate from the morning platform test. Corrected minutes are filed. One item in it is live and costs money. THE LIVE ITEM — 1038301 IS STILL UNINVOICED Quenton's own words in the call were that everything from the weekend had to be invoiced because "we'll
what was said Purchasing Prime Orchards · in · email
Settlement, 160-13159171
Dear QC Fresh, For Air Shipment with AWB No.: 160-13159171, return price as following: 23s: 13 AUD/carton 20s: 19 AUD/carton Please issue invoice accordingly
what was said Carter & Associates · out · email
160-13159171 — please check with the Hong Kong terminal on collection status this morning
Hi Kam Lau, Following on from last night — the consignee amendment on AWB 160-13159171 (your 1,520 cartons of avocado, ex CX150/07, landed Hong Kong) has been lodged with Vision/Cathay to read PRIME ORCHARDS (CHINA) LIMITED in place of the incorrect KAM KEE INTERNATIONAL LTD entry. That error was on our side and we are covering any amendment charge. Vision have told us the CCA amendment "should ha
what was said liam.fraser@vision.com.au · in · email
Re: URGENT - 160-13159171 consignee reads KAM KEE, cargo on the ground
Vision (Liam Fraser): no further confirmation will come; airlines don't confirm CCAs on weekends, check with importing agent. AWB sent and correct as per Prime Orchards' weekly shipments from Vision.
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what was said Liam Fraser · in · email
Re: URGENT - 160-13159171 consignee reads KAM KEE, cargo on the ground
Hi, This is all the confirmation you will receive, it is not common for airlines on weekends to confirm a CCA has been actioned hence the process is to check with the importing agent. The AWB has been sent, it is correct as per Prime Orchards weekly shipments they receive from Vision. Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946 _____
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what was said exports@carterandassoc.com.au · out · email
RE: URGENT - 160-13159171 consignee amendment - please confirm Cathay's actual status
1038301: desk to Vision (Liam): 'should have been completed now' not acceptable; asks written confirmation from Cathay that the consignee amendment on AWB 160-13159171 is actioned, and that cargo remains in chiller at 2-8 C.
what was said Carter & Associates · out · email
RE: URGENT - 160-13159171 consignee amendment - please confirm Cathay's actual status
Hi Liam Thanks — but "should have been completed now" isn't a confirmation we can act on, and we'd rather not have this resting on the consignee checking with the terminal on our behalf, as we said last night. Could you please get this directly from Cathay and confirm back to us in writing: 1. That the consignee amendment on AWB 160-13159171 is actually actioned in Cathay's system (not "should be"
what was said exports@carterandassoc.com.au · out · email
Re: URGENT - 160-13159171 consignee reads KAM KEE, cargo on the ground
Desk to Vision: AWB 160-13159171 consignee read KAM KEE, cargo on the ground; Prime Orchards to check with terminal. Desk won't release consignee to collect until Cathay confirms CCA actioned with exact consignee wording; asks cargo kept in chiller at 2 to 8 degrees until Prime Orchards can collect.
what was said Carter & Associates · out · email
Re: URGENT - 160-13159171 consignee reads KAM KEE, cargo on the ground
Hi Liam Thanks for the update. We will ask Prime Orchards to check with the terminal this morning whether the amendment has come through and revert to you as soon as we hear. However, "should have been completed" is not enough for us to release the consignee to collect. Please obtain and forward Cathay's positive confirmation that the CCA on AWB 160-13159171 has been actioned in their system, and
what was said liam.fraser@vision.com.au · in · email
Re: URGENT - 160-13159171 consignee reads KAM KEE, cargo on the ground in Hong Kong
Liam Fraser: the consignee amendment should have been completed now; check with Prime Orchard.
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what was said Liam Fraser · in · email
Re: URGENT - 160-13159171 consignee reads KAM KEE, cargo on the ground in Hong Kong
This should have been completed now, please check with Prime Orchard Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946 ________________________________
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what was said exports@carterandassoc.com.au · out · email
Both waybills amended - please have your agent confirm the CCA with the Cathay terminal in the morning
(no specific reference to 1038310 in this message) To Kam (Prime Orchards): both waybills amended - 160-13159171 (on ground) and 618-55465373 (arriving Monday); Cathay CCA not yet actioned, asks their agent to confirm with terminal; cargo in chiller, no storage charge first 24 hours. No trade numbe…
what was said Carter & Associates · out · email
Both waybills amended - please have your agent confirm the CCA with the Cathay terminal in the morning
Good evening Kam Both waybills have now been amended by the forwarder and the amended copies issued: - 160-13159171, the consignment on the ground now - 618-55465373, arriving Monday One thing the forwarder has asked, and it needs you or your agent rather than us. Cathay have the amendment but the CCA has not yet been actioned at their end. Please have your clearing agent check with the Cathay ter
what was said Carter & Associates · out · email
RE: URGENT - 160-13159171 consignee reads KAM KEE, cargo on the ground in Hong Kong
Hi Liam Thanks for the amended AWB, received. Before we go further, please confirm the consignee on the amended AWB reads exactly as per our email headed "160-13159171 consignee - EXACT details for the amendment, supersedes my last". As flagged there, the registered name differs from the wording we first gave you, so we want to be certain the amendment has gone to Cathay with the correct version a
what was said liam.fraser@vision.com.au · in · email
Re: URGENT - 160-13159171 consignee reads KAM KEE, cargo on the ground in Hong Kong
Liam Fraser (Vision): amended AWB 160-13159171 attached; CCA yet to be actioned; consignee to check with terminal in the morning.
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what was said Liam Fraser · in · email
RE: URGENT - 160-13159171 consignee reads KAM KEE, cargo on the ground in Hong Kong
Hi team, Amended AWB attached, CCA yet to be actioned, get consignee to check with terminal in morning if they have actioned if they do it before replying to my email as wel Liam Fraser Director - Sales Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [websi
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what was said exports@carterandassoc.com.au · out · email
160-13159171 - cargo in chiller, waybill amended, no storage charge for 24 hours
(no specific reference to 1038310 in this message) To Kam (Prime Orchards): AWB 160-13159171 cargo in chiller, waybill amended to Prime Orchards Limited, Cathay no storage first 24 hours; Monday consignment 618-55465373 also amended to Prime Orchards; CIs for both to follow. No trade number named.
what was said Carter & Associates · out · email
160-13159171 - cargo in chiller, waybill amended, no storage charge for 24 hours
Good evening Kam Progress on 160-13159171, and it is resolved at the freight end. - Your cargo is in the chiller, not sitting on the dock. - The waybill has been amended to Prime Orchards Limited. Cathay's terminal is actioning it now and the forwarder will confirm the moment you can collect. - Cathay charge no storage for the first 24 hours after arrival, so the amendment has not cost you anythin
what was said exports@carterandassoc.com.au · out · email
RE: consignee - YES both KAMM orders are Prime Orchards Limited, please amend 618-55465373 too
(no specific reference to 1038310 in this message) To Vision: both KAMM orders are Prime Orchards Limited (HK address given); amend 618-55465373 (SQ266/09 to SQ874/10, 749 cartons, arriving Monday) as well as 160-13159171 (CX150/07, 1,520 cartons); Prime Orchards to be standing consignee; WhatsApp …
what was said Carter & Associates · out · email
RE: consignee - YES both KAMM orders are Prime Orchards Limited, please amend 618-55465373 too
Good evening Liam Thank you - chiller and the amendment are exactly what was needed, and at this hour it is appreciated. YES, IT IS BOTH KAMM ORDERS. Please amend the second one the same way: - 160-13159171, CX150/07, 1,520 cartons - already in hand with you - 618-55465373, SQ266/09 to SQ874/10, 749 cartons, arriving Monday Both consign to: PRIME ORCHARDS LIMITED 10/F, Bangkok Bank Building 490-49
what was said exports@carterandassoc.com.au · out · email
Re: URGENT - 160-13159171 consignee reads KAM KEE, cargo on the ground in Hong Kong
Desk to Vision: consignee on AWB 160-13159171 (1038301) should be PRIME ORCHARDS (CHINA) LIMITED, not KAM KEE INTERNATIONAL LTD; error at Carter's end; cargo already on the ground in Hong Kong; 2-8°C instruction; Prime Orchards told; asks Cathay amendment urgently.
what was said Carter & Associates · out · email
Re: URGENT - 160-13159171 consignee reads KAM KEE, cargo on the ground in Hong Kong
Liam Confirmed — the consignee should be PRIME ORCHARDS (CHINA) LIMITED, not KAM KEE INTERNATIONAL LTD. Kam Kee was named on the waybill in error at our end; it is not what was requested. We have already advised Prime Orchards direct that the error is ours and that Cathay is being instructed tonight to correct it. Can you confirm from your side: 1. What Cathay require from us to process the consig
what was said exports@carterandassoc.com.au · out · email
Re: URGENT - 160-13159171 consignee reads KAM KEE, cargo on the ground in Hong Kong
Desk to Vision: buyer is Prime Orchards (KAMM = same customer); AWB 160-13159171 consignee wrongly read KAM KEE INTERNATIONAL LTD from a stale code (our error). Use registered name PRIME ORCHARDS LIMITED; we wear amendment charge; cargo in Hong Kong, keep in chiller.
what was said Carter & Associates · out · email
Re: URGENT - 160-13159171 consignee reads KAM KEE, cargo on the ground in Hong Kong
Hi Liam Confirming on this thread too so nothing sits unanswered here — yes, Prime Orchards (China) Limited is the buyer; KAMM and Prime Orchards (China) Limited are the same customer. The error was on our side: a stale four-letter code fed through as the consignee on 160-13159171, not KAM KEE INTERNATIONAL LTD. We sent the exact amendment wording on a separate reply a few minutes ago (subject "16
what was said Carter & Associates · out · email
Re: URGENT - 160-13159171 consignee reads KAM KEE, cargo on the ground in Hong Kong
Hi Liam Not confirmed yet. We are establishing with our principal right now whether the correct consignee is Prime Orchards or Kam Kee, and we will confirm to you as soon as we have that, which we expect very shortly. For clarity, we have no record on our file of a WhatsApp instruction naming Kam Kee as consignee on this shipment. Could you please send us a copy of the WhatsApp message you are ref
what was said Carter & Associates · out · email
Re: SHIPPER INSTRUCTION TONIGHT - amend consignee on 160-13159171 to PRIME ORCHARDS (CHINA) LIMITED
Good evening Liam Thank you for the quick action on this — glad it's in chiller and with Cathay terminal now. To answer your question directly: yes, this applies to all KAMM orders. KAMM was always a short reference for Prime Orchards (China) Limited on our side, not for Kam Kee International Ltd — the wrong consignee came from a stale mapping in our own record, not from any change of buyer. We ha
what was said Carter & Associates · out · email
160-13159171 — update: no CX storage fee for first 24 hours; consignee amendment still pending with Cathay
Good evening A quick update on the consignee amendment for AWB 160-13159171. Our forwarder (Vision) has advised that Cathay Pacific are still to action the CCA (consignee change advice) on their end, and this is unlikely to be completed tonight — Vision will send confirmation through as soon as Cathay have actioned it. In the meantime, Vision has confirmed there is no storage fee charged by Cathay
what was said Carter & Associates · out · email
Re: 160-13159171 consignee - EXACT details for the amendment, supersedes my last
Hi Liam Thanks for the update. Noted that the CCA is with CX and that they are unlikely to action it tonight, and that there is no CX storage fee for the first 24 hours after arrival. We will pass both points to the importer. Please do keep pressing CX where you can. The consignee correction to PRIME ORCHARDS LIMITED matters for release at destination, so the sooner the amendment issues the better
what was said Carter & Associates · out · email
Re: 160-13159171 consignee - EXACT details for the amendment, supersedes my last
Hi Liam Thanks for the update. Noted that the CCA is with CX and that they are unlikely to action it tonight, and that there is no CX storage fee for the first 24 hours after arrival. We will pass both points to the importer. Please do keep pressing CX where you can. The consignee correction to PRIME ORCHARDS LIMITED matters for release at destination, so the sooner the amendment issues the better
what was said exports@carterandassoc.com.au · out · email
Re: SHIPPER INSTRUCTION TONIGHT - amend consignee on 160-13159171 to PRIME ORCHARDS (CHINA) LIMITED
(no specific reference to 1038310 in this message) To Liam (Vision): KAMM and Prime Orchards (China) Limited same buyer; stale code caused Kam Kee consignee on 160-13159171. AWB 618-55465373 is a separate trade (our ref 1038302) for same buyer; asks what consignee reads and to amend to Prime Orchar…
what was said Carter & Associates · out · email
Re: SHIPPER INSTRUCTION TONIGHT - amend consignee on 160-13159171 to PRIME ORCHARDS (CHINA) LIMITED
Thanks Liam — appreciated, and good to hear it's holding in chiller. Please keep it there until Cathay confirm the amendment is actioned, and let us know the moment Prime Orchards can collect. On your question — KAMM and Prime Orchards (China) Limited are the same buyer. The error is on our side: our record carried a stale four-letter code for this customer, and that is what fed through as the con
what was said liam.fraser@vision.com.au · in · email
160-13159171 consignee - EXACT details for the amendment, supersedes my last
Vision (Liam Fraser): waiting on CX to action the CCA; no CX storage fee for the first 24 hours after arrival; CX unlikely to action it tonight.
what was said Liam Fraser · in · email
Re: 160-13159171 consignee - EXACT details for the amendment, supersedes my last
Hi all, Just waiting on CX to action the CCA and will send through once confirmed, you can let the importer know there is no storage fee from CX for the first 24 hours day after arrival. CX are unlikely to action this tonight. Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946 ________________________________ From: Carter & Associates <expo
what was said Carter & Associates · out · email
Re: SHIPPER INSTRUCTION TONIGHT - amend consignee on 160-13159171 to PRIME ORCHARDS (CHINA) LIMITED
Liam Thank you for moving on this so quickly tonight. Noted that the cargo is held in chiller, the AWB has been amended and you are waiting on the CX terminal to action. Please do advise the moment Prime Orchards can collect. On your question: yes. The consignee for this customer is PRIME ORCHARDS (CHINA) LIMITED on all orders, not Kam Kee International Ltd. The KAMM code in our records fed throug
what was said exports@carterandassoc.com.au · out · email
160-13159171 - consignee amendment lodged with your details, nothing further needed tonight
1038301 (AWB 160-13159171): Desk tells Prime Orchards (Kam) the consignee amendment went to Cathay: PRIME ORCHARDS LIMITED, Nathan Road, Kowloon, HK. The amended waybill and commercial invoice will be sent once Cathay issue it. Vision asking Cathay to hold cargo in chiller. No price or quantity.
what was said Carter & Associates · out · email
160-13159171 - consignee amendment lodged with your details, nothing further needed tonight
Good evening Kam Thank you - we have your consignee details and the amendment has gone to Cathay with them: PRIME ORCHARDS LIMITED 10/F, Bangkok Bank Building, 490-492 Nathan Road, Kowloon, Hong Kong Nothing further needed from you tonight. We will send the amended waybill and the commercial invoice together the moment Cathay issue it, and we will copy your shipping address so your team have it di
what was said exports@carterandassoc.com.au · out · email
160-13159171 consignee - EXACT details for the amendment, supersedes my last
Desk: consignee amendment on AWB 160-13159171 to PRIME ORCHARDS LIMITED, 490-492 Nathan Road, Kowloon (not 'Prime Orchards (China) Limited', not KAM KEE INTERNATIONAL LTD currently on waybill); shipper's instruction, C&A wears amendment charge; wants it with Cathay tonight.
what was said Carter & Associates · out · email
160-13159171 consignee - EXACT details for the amendment, supersedes my last
Good evening Liam Full consignee details for the amendment on 160-13159171, confirmed by our principal just now. Please use these exactly: PRIME ORCHARDS LIMITED 10/F, Bangkok Bank Building 490-492 Nathan Road Kowloon, Hong Kong Tel: Email: shipping@primeorchards.com Note the registered name is PRIME ORCHARDS LIMITED - not "Prime Orchards (China) Limited" as I gave you in my previou
what was said liam.fraser@vision.com.au · in · email
SHIPPER INSTRUCTION TONIGHT - amend consignee on 160-13159171 to PRIME ORCHARDS (CHINA) LIMITED
Liam (Vision): cargo stored in chiller; AWB amended, waiting on CX terminal to action; will advise when Prime Orchards can collect; asks whether this applies to all KAM orders.
what was said Liam Fraser · in · email
Re: SHIPPER INSTRUCTION TONIGHT - amend consignee on 160-13159171 to PRIME ORCHARDS (CHINA) LIMITED
Cargo is stored in chiller, I have amended the awb and waiting on CX terminal to action, will advise when prime orchard can collect, is this for all KAMm orders then? Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946 ________________________________
what was said exports@carterandassoc.com.au · out · email
160-13159171 - the consignee is wrong, it is our error, and Cathay are being instructed tonight
1038301: desk to Prime Orchards (Kam): consignee on AWB 160-13159171 is wrong (old short code), Carter's error; Vision instructed to have Cathay amend to PRIME ORCHARDS (CHINA) LIMITED, hold cargo in chiller 2-8 degrees; amendment charge is Carter's; corrected AWB + CI to follow.
what was said Carter & Associates · out · email
160-13159171 - the consignee is wrong, it is our error, and Cathay are being instructed tonight
Good evening Kam Correcting my last message, and correcting the waybill. The consignee on 160-13159171 is wrong and it is our error, not a question for you to resolve. It should name your company. We have instructed Vision tonight to have Cathay amend the consignee to: PRIME ORCHARDS (CHINA) LIMITED The cause is at our end - our system was still carrying an old short code for your account from yea
what was said exports@carterandassoc.com.au · out · email
SHIPPER INSTRUCTION TONIGHT - amend consignee on 160-13159171 to PRIME ORCHARDS (CHINA) LIMITED
Desk to Vision: AWB 160-13159171 (1038301), flight CX150/07, cargo on ground in Hong Kong; consignee wrongly KAM KEE INTERNATIONAL LTD, must be PRIME ORCHARDS (CHINA) LIMITED (buyer; contact Kam Lau). Error was Carter's old customer code; shipper instructs amendment, will wear any charge.
what was said Carter & Associates · out · email
SHIPPER INSTRUCTION TONIGHT - amend consignee on 160-13159171 to PRIME ORCHARDS (CHINA) LIMITED
Good evening Liam CORRECTION AND SHIPPER'S INSTRUCTION - air waybill 160-13159171, CX150/07, cargo on the ground Hong Kong. The consignee is wrong. It reads KAM KEE INTERNATIONAL LTD. It should read: PRIME ORCHARDS (CHINA) LIMITED Hong Kong Contact: Kam Lau, , lauk@primeorchards.com Prime Orchards is the buyer. The error is ours - our own record carried an old four-letter code for th
what was said liam.fraser@vision.com.au · in · email
URGENT - 160-13159171 consignee reads KAM KEE, cargo on the ground in Hong Kong
1038301: Vision (Liam Fraser): 'Okay so the consignee is prime orchard not KAMM KEE as instructed on WhatsApp?' i.e. Kam Kee was the consignee instruction given on WhatsApp.
what was said Liam Fraser · in · email
Re: URGENT - 160-13159171 consignee reads KAM KEE, cargo on the ground in Hong Kong
Okay so the consignee is prime orchard not KAMM KEE as instructed on WhatsApp? Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946 ________________________________
what was said exports@carterandassoc.com.au · out · email
160-13159171 tonight - hold in chiller, notify Kam Kee, and what Cathay need if the consignee must change
AWB 160-13159171 (1038301): desk asks Vision to have Cathay hold two units in chiller at 2-8 degrees (1,520 cartons avocado on the ground); notify consignee Kam Kee International Ltd; unclear if Kam Kee acts for Prime Orchards or is a crossed instruction.
what was said Carter & Associates · out · email
160-13159171 tonight - hold in chiller, notify Kam Kee, and what Cathay need if the consignee must change
Good evening Liam Following my last on 160-13159171, and treating this as out-of-hours rather than Monday. Three things please, tonight: 1. Have Cathay hold the two units in chiller at 2 to 8 degrees. 1,520 cartons of avocado should not sit on an ambient dock over a weekend. 2. Please notify the consignee, Kam Kee International Ltd, that the cargo is on the ground and issue them the consignee copy
what was said exports@carterandassoc.com.au · out · email
160-13159171 tonight - who clears for you in Hong Kong, and what do they need in hand
1038301 (by AWB): desk to Kam (Prime Orchards, HK customer): AWB 160-13159171 (Cathay) consigned to KAM KEE INTERNATIONAL LTD, Kowloon City; asks who clears and what docs needed; 2-8 degree cargo; 1,520 cartons, 8,665 kg gross, on two units; forwarder Vision (Liam Fraser).
what was said Carter & Associates · out · email
160-13159171 tonight - who clears for you in Hong Kong, and what do they need in hand
Good evening Kam Understood, and we are not leaving this until Monday. You are right about the waybill. 160-13159171 is consigned to KAM KEE INTERNATIONAL LTD, G/F 75 Hau Wong Road, Kowloon City. That is what Cathay will release against. Two things and we can move tonight: 1. Is Kam Kee acting as consignee for you on this shipment, as on our previous Cathay consignments? If yes, tell us who to sen
what was said exports@carterandassoc.com.au · out · email
URGENT tonight - who bought the Hong Kong avocados, Kam Kee or Prime Orchards?
1038301 (AWB 160-13159171): desk to Quenton - 1,520 cartons landed HK 7 Aug evening; waybill consignee KAM KEE INTERNATIONAL LTD; Kam Lau (Prime Orchards) says he cannot take cargo out; own record says Prime Orchards (China) Limited; asks who bought it (consignee, clearance, invoicing depend on it).
what was said Carter & Associates · out · email
URGENT tonight - who bought the Hong Kong avocados, Kam Kee or Prime Orchards?
Good evening Quenton Urgent, and it needs one line back tonight. The 1,520 cartons that landed Hong Kong this evening, air waybill 160-13159171. I have read the waybill itself. The consignee on it is: KAM KEE INTERNATIONAL LTD G/F 75 Hau Wong Road, Kowloon City, Hong Kong Kam Lau at Prime Orchards has told us tonight that because the waybill names Kam Kee, he cannot take the cargo out. Our own rec
what was said exports@carterandassoc.com.au · out · email
URGENT - 160-13159171 consignee reads KAM KEE, cargo on the ground in Hong Kong
1038301: AWB 160-13159171, CX150/07, 1,520 cartons landed Hong Kong 7 Aug; consignee on AWB is KAM KEE INTERNATIONAL LTD; Kam Lau at Prime Orchards says he cannot take the cargo out. Desk asks Vision who gave the consignee instruction; fruit on 2-8 degree instruction.
what was said Carter & Associates · out · email
URGENT - 160-13159171 consignee reads KAM KEE, cargo on the ground in Hong Kong
Good evening Liam Air waybill 160-13159171, CX150/07, the 1,520 cartons that landed Hong Kong this evening. The consignee on the waybill reads KAM KEE INTERNATIONAL LTD, G/F 75 Hau Wong Road, Kowloon City. We have been dealing with Kam Lau at Prime Orchards on this consignment, and he has told us this evening that because the waybill names Kam Kee, he cannot take the cargo out. Two things please:
what was said Quenton Carter · out · email
Fwd: KAMM 1st order, 160-13159171, CX150/07 ETA 07/08 1900
yesterday Kam ---------- Forwarded message --------- From: Liam Fraser <liam.fraser@vision.com.au> Date: Fri, 7 Aug 2026 at 08:32 Subject: KAMM 1st order, 160-13159171, CX150/07 ETA 07/08 1900 To: exports <exports@carterandassoc.com.au>, quenton < quenton@carterandassoc.com.au>, james <james@carterandassoc.com.au> Cc: VIF Export <bneexport@vision.com.au> Hey team, Please see attached AWB, manifest [only the opening of this message is held]
what was said exports@carterandassoc.com.au · out · email
Your question on the air freight invoices - you are right, the Commercial Invoices are ours to send
Trade 1038304, Total Fresh: waiting on a sell price from Quenton before any invoice can exist; accountants told not to raise anything until the Commercial Invoice is sent.
what was said exports@carterandassoc.com.au · out · email
Air freight documents tonight - four sell prices are all that is missing
Prime Orchards second consignment, 749 trays, AWB 618-55465373, at AUD 21.00 = AUD 15,729; listed as ready to invoice now.
what was said exports@carterandassoc.com.au · out · email
Your two avocado consignments - 160-13159171 landing tonight 19:00, and 618-55465373 to follow
(no specific reference to 1038310 in this message) To Prime Orchards: AWB 160-13159171 CX150 landing HK 19:00, 1,520 cartons Hass (1,207 size 23, 313 size 20; size 20 a substitution as grower ran out of 23). AWB 618-55465373 SQ266 on 9th to SQ874 on 10th arriving 11:20, 749 cartons Hass Class 1 (16…
what was said Carter & Associates · out · email
Your two avocado consignments - 160-13159171 landing tonight 19:00, and 618-55465373 to follow
Good evening Please disregard the blank message that came from us a moment ago - that was ours in error. Here is the information you asked for, and our apologies that you had to ask for it at all. ARRIVING TONIGHT - air waybill 160-13159171 Cathay Pacific CX150, landing Hong Kong today at 19:00. 1,520 cartons of Hass avocados: - 1,207 cartons size 23 - 313 cartons size 20 One thing you should know
what was said exports@carterandassoc.com.au · out · email
probe
Desk to Kam Lau (Prime Orchards), subject 'probe': "Air waybill 160-13159171, Cathay CX150." (1038301). Nothing else.
what was said Carter & Associates · out · email
probe
Good evening Air waybill 160-13159171, Cathay CX150.
what was said Carter & Associates · out · email
Your two avocado consignments - 160-13159171 landing tonight 19:00, and 618-55465373 to follow
Good evening Apologies - you should have had this from us before you had to ask. Here is where both consignments stand. ARRIVING TONIGHT - air waybill 160-13159171 Cathay Pacific CX150, landing Hong Kong today at 19:00. 1,520 cartons of Hass avocados: - 1,207 cartons size 23 - 313 cartons size 20 One thing you should know before it lands. The 313 cartons of size 20 are a substitution. The grower r
what was said exports@carterandassoc.com.au · out · email
AWB 618-55465082 - size breakdown needed for the Total Fresh commercial invoice
1038294: desk says AWB 618-55465082, SQ266 of 6 August to Total Fresh, 760 trays Hass avocados, 4,256 kg; order was 320 x size 18 + 480 x size 23, 40 trays did not travel; asks Vision for size breakdown. 1038301: only a reference to Liam's manifest for 160-13159171.
what was said Carter & Associates · out · email
AWB 618-55465082 - size breakdown needed for the Total Fresh commercial invoice
Good afternoon On AWB 618-55465082, SQ266 of 6 August to Total Fresh - 760 trays of Hass avocados, 4,256 kg. Could you send us the warehouse check-in and ULD build manifest for that consignment, broken down by size? We need the exact carton count per size to finalise the customer's commercial invoice, in the same form Liam gave us for 160-13159171. For completeness, the order we were working to wa
what was said exports@carterandassoc.com.au · out · email
Nine answers needed to finish the avocado invoices and release the grower orders
1038301 (AWB 160-13159171): desk says 1,520 trays (1,207 sz23 + 313 sz20) landed HK 6 Aug with no invoice and no sell price set; buyer unclear ('KAMM 1st order' per Liam vs Prime Orchards China per record); 313 sz20 trays added on a WhatsApp request, asks if Quenton instructed it.
what was said liam.fraser@vision.com.au · in · email
KAMM 1st order, 160-13159171, CX150/07 ETA 07/08 1900
Vision (Liam) sends AWB 160-13159171 ('KAMM 1st order'), CX150/07, ETA 07/08 1900; manifest 1207 size 23's, 313 size 20's (Steve had no more 23's so topped up with 20's per WhatsApp request). Waybill matches 1038301; trade number not in body.
image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, Original 3 - (for Shipper) - 160-13159171.pdf not captured
what was said Liam Fraser · in · email · 2 of our mailboxes hold it
KAMM 1st order, 160-13159171, CX150/07 ETA 07/08 1900
Hey team, Please see attached AWB, manifest below (note Steve said he did not have anymore 23's to deliver so we topped up with 20's as per whatsapp request) 1207 SIZE 23's 313 Size 20's Liam Fraser Director - Sales Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.c
image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, Original 3 - (for Shipper) - 160-13159171.pdf
18 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 08:19 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 13:38 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 13:38 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 13:38 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 13:38 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 13:14 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 13:13 AEDT; trade states at 9 Oct 2026 13:08 AEDT; WhatsApp messages at 9 Oct 2026 13:38 AEDT; WhatsApp pictures at 9 Oct 2026 13:29 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At DEPARTED
What is owed while a trade sits here: the final invoice and packing list regenerated on the transport document and the certified weights, the forwarder holding them, the customer holding the final invoice and the pre-alert, and every original the destination requires dispatched with its courier and tracking number recorded. Late here means: an original is recorded as having to travel with no courier record.
Documents
| document | produced | it prints | |
|---|---|---|---|
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| FORWARDER INVOICE | not stated | no total on it | recorded with no file on this machine |
| FORWARDER INVOICE | not stated | no total on it | recorded with no file on this machine |
| FORWARDER INVOICE | not stated | no total on it | recorded with no file on this machine |
| PACKING LIST | not stated | no total on it | recorded with no file on this machine |
| PACKING LIST | not stated | no total on it | recorded with no file on this machine |
| PURCHASE ORDER | not stated | no total on it | recorded with no file on this machine |
| PURCHASE ORDER | not stated | no total on it | recorded with no file on this machine |
| TRANSPORT DOCUMENT | not stated | no total on it | recorded with no file on this machine |
| TRANSPORT DOCUMENT | not stated | no total on it | recorded with no file on this machine |
| booking request | not stated | no total on it | recorded with no file on this machine |
Received by email
| file | from | arrived | where it is |
|---|---|---|---|
| Vision_International_Forwarding_2026-08-26_12474.35.PDF | Carter & Associates Finance | 9 Sep 2026 13:41 AEST | in trade 1038301's 10_Correspondence |
| Original 3 - (for Shipper) - 160-13159171[2].pdf | Liam Fraser | 7 Aug 2026 22:27 AEST | in trade 1038301's 05_Freight |
| Original 3 - (for Shipper) - 160-13159171.pdf | Liam Fraser | 7 Aug 2026 08:32 AEST | in trade 1038301's 05_Freight |
Send
Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.
On hold: the trade shows departed but not booked. Missing: the forwarder's booking confirmation, which the forwarder supplies. Record it with the press below, or settle the disagreement. James McNamara settles it.
What takes it forward
ARRIVED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.