Eastern Green Marketing, 1,898 Murcott to SIN, sailed 2 Sep 2026, AUD 57,515.25 (1038315)

8 INVOICED

1 QUOTE2 ORDER3 TRADE OPENED4 BOOKED5 DEPARTED6 ARRIVED7 DELIVERED8 INVOICED9 PAID IN10 PAID OUT11 RECONCILED

Customer

Eastern Green Marketing

Product

Murcott mandarins, Class 1

Quantity

1,898

From

BNE

SIN

Air or sea

sea

Incoterm

CIF

Payment term

50% of the invoice value is due on presentation of shipping documents; the balance is due 14 days after arrival (ETA).

Invoiced

AUD 57,515.25

Outstanding

AUD 28,769.62

Air waybill or bill of lading

AEL2086783

Carrier

Not held

Folder

1038315 · EASTERN GREEN MARKETING PTE. LTD. · Murcott mandarins · Singapore

Wanted by

Not held

Where it stands

Where the goods are: landed at destination, since 17 Sep 2026 12:00 AEST (Vision International)
What the customer has been told: told the freight was booked, 9 Sep 2026 19:19 AEST (our email from exports@carterandassoc.com.au); not yet told it arrived
Receivable: invoice 1038315 AUD 28,769.62 still due, 37 days overdue; the reminder waits on an answer in Needs you
What happens next: It is being finished by hand, off the desk; nothing is sent on it from here.

Where this trade really stands

Eastern Green Marketing owes AUD 28,769.62 on invoice 1038315, due 2 Sep: the 1,898 Murcott cartons landed at Singapore on 17 Sep, but the record gives no reason for the unpaid balance, and the reminder waits on James.

What is blocking it: Invoice 1038315 is part-paid (AUD 28,745.63 of AUD 57,515.25) and the balance is overdue since 2 Sep. The record holds no reason from Eastern Green for the unpaid balance and no dispute. Its sea waybill queries (12 and 15 Sep) concerned the waybill, and the record shows no answer to them.

Sources that disagree

The paid figure does not match the 50% stated and the cause is not on the record. The remittance would settle it.
9 Sep, Gmail, exports@: Payment terms stated: 50% (AUD 28,757.63) due on presentation of documents.
9 Oct, Xero: Xero shows AUD 28,745.63 paid, AUD 12.00 short of that 50% figure, with AUD 28,769.62 unpaid.

Date	What the record says	Source
9 Sep	Final commercial invoice and packing list sent to Eastern Green: 1,898 cartons, AUD 57,515.25, waybill AEL2086783. 50% (AUD 28,757.63) due on presentation of documents, balance per agreement.	Gmail, exports@
9 Sep	Mandy Collins (Vision): no phytosanitary certificate is required for Singapore; the final waybill was emailed the day before.	Gmail, exports@
12 Sep	Jenny (Eastern Green) asked that Ming Feng be copied on all sea shipment emails; on 15 Sep she asked 'Kindly advise SWB status'.	Gmail, exports@
17 Sep	Vision gives the arrival at Singapore on CMA CGM Etosha 635N.	Vision International
23 Sep	Our message asked Edward to confirm payment of his account today.	WhatsApp
1 Oct	James told Vision to proceed as normal on Etosha (1038315).	Gmail, exports@
9 Oct	Invoice 1038315: total AUD 57,515.25, paid AUD 28,745.63, unpaid AUD 28,769.62.	Xero

Not known: Why Eastern Green has not paid the balance of invoice 1038315. Whether Eastern Green received the final waybill and answered its 15 Sep status query. Which payment made up the AUD 28,745.63 and when it was received. Atradius cover on this customer.

Risk: Atradius cover is not on the record. Eastern Green paid c. half, is active in the group on new orders, and is silent on the balance.

Also: Match the AUD 28,745.63 payment to its remittance, the desk, Fri 9 Oct

Next: Approve the payment reminder for invoice 1038315, James, Fri 9 Oct

Read on 9 Oct from the invoices, payments, documents and messages held.

What the customer has been told

Booked	Told 9 Sep 2026 19:19 AEST (our email from exports@carterandassoc.com.au)
Received by the forwarder	No word held; it has left
Departed	Told 8 Sep 2026 17:57 AEST (our email from james@carterandassoc.com.au)
Changes	Told 8 Sep 2026 17:57 AEST
Arrived	Not told yet (this step was reached 17 Sep 2026 12:00 AEST)

Sold, bought and P&L

Sold and bought, invoiced and billed

The lines

product	quantity	sell	buy
Murcott mandarins, Class 1	567	sell AUD 47.50, the unit it is per is not stated ledger invoice	buy not stated landed or ex farm is not recorded
Murcott mandarins	726	sell AUD 25.25, the unit it is per is not stated ledger invoice	buy not stated landed or ex farm is not recorded
Murcott mandarins	605	sell AUD 20.25, the unit it is per is not stated ledger invoice	buy not stated landed or ex farm is not recorded

The ledger

document	counterparty	amount	state
bill 00233623	VISION INTERNATIONAL linked by document number match	AUD 14.51 paid AUD 14.51, outstanding AUD 0.00 no instalment is recorded against this document	Paid due 23 Dec 2025 no term printed on it
bill 00235223	VISION INTERNATIONAL linked by document number match	AUD 13,063.70 paid AUD 13,063.70, outstanding AUD 0.00 no instalment is recorded against this document	Paid due 24 Feb 2026 no term printed on it
bill 00242089 / 1038315	VISION INTERNATIONAL linked by named on the document	AUD 7,963.14 paid AUD 0.00, outstanding AUD 7,963.14, 36 days past due no instalment is recorded against this document	Unpaid due 3 Sep 2026 no term printed on it
bill 000101630152 / 1038315	FAVCO QLD PTY LTD linked by named on the document	AUD 37,836.00 paid AUD 18,918.00, outstanding AUD 18,918.00, 7 days past due instalment 1: 100% AUD 37,836.00 due 2 Oct 2026, 30 days from delivery (delivery taken as departure, 2 Sep 2026), 7 days past due, from 30 days from delivery (James, 24 Sep 2026 23:59)	Unpaid due 2 Oct 2026, Xero says 23 Sep 2026 no term printed on it
invoice 1038315	EASTERN GREEN MARKETING linked by named on the document	AUD 57,515.25 paid AUD 28,745.63, outstanding AUD 28,769.62 instalment 1: 50% AUD 28,757.63 due on documents, which has not happened, from 50% of the invoice value is due on presentation of shipping documents; the balance and trade limits as per the agreement between the companies unless otherwise specified.	Unpaid due not stated, Xero says 2 Sep 2026 50% of the invoice value is due on presentation of shipping documents; the balance and trade limits as per the agreement between the companies unless otherwise specified.

Invoiced AUD 57,515.25, of which AUD 28,769.62 is outstanding. Billed to us AUD 58,877.35, of which AUD 26,881.14 is outstanding.

Deposit and release

Release is standard. On the invoice terms AUD 57,515.25 falls due before release; received AUD 28,745.63; still to come AUD 28,769.62, chased on its own invoice. The documents go to the customer as normal.

Due before release: the instalment due on presentation of the documents and the balance, which the terms give no due event, as the invoice's own terms print them. What falls due on or after arrival is credit, and is not.

No release has been recorded on this desk for this trade.

Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.

Open invoices for Eastern Green Marketing, each with its state

Changes in Xero

Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.

Raise a draft sales invoice from our commercial invoice

Replace a supplier bill's lines from the reissued supplier invoice

What this trade made

Supplier bills against our purchase orders

Favco QLD Pty Ltd bill 000101630152 / 1038315, AUD 37,836.00: No PO on record
No purchase order from FAVCO QLD PTY LTD is on the record for trade 1038315.

Vision International's bills against the rate card

Nothing is billed above the card. Billed on charges the card carries no rate for: AUD 2,097.89, not compared.

Bill 00242089 / 1038315: nothing over the card.
Bill 00233623: nothing over the card.
Electronic processing fee is billed AUD 13.19 (line 1 "ELECTRONIC PROCESSING FEE") and the card in force carries no rate for it, so it is recorded and not compared.
Bill 00235223: nothing over the card.
Electronic processing fee is billed AUD 15.00 (line 1 "Electronic Processing Fee") and the card in force carries no rate for it, so it is recorded and not compared.
AO / export inspection is billed AUD 165.00 (line 2 "AO Inspection") and the card in force carries no rate for it, so it is recorded and not compared.
Certificate of origin is billed AUD 50.00 (line 3 "Cert. Origin") and the card in force carries no rate for it, so it is recorded and not compared.
Documentation (includes the air waybill) is billed AUD 350.00 (line 4 "Documentation") and the card in force carries no rate for it, so it is recorded and not compared.
Export security screening is billed AUD 526.20 (line 5 "Export Security Screening") and the card in force carries no rate for it, so it is recorded and not compared.
Handling (terminal) is billed AUD 438.50 (line 6 "Handling (Terminal)") and the card in force carries no rate for it, so it is recorded and not compared.
Handling (Vision) is billed AUD 450.00 (line 7 "Handling (Vision)") and the card in force carries no rate for it, so it is recorded and not compared.
RFP / Exdoc (permit processing fee, Vision) is billed AUD 40.00 (line 9 "RFP") and the card in force carries no rate for it, so it is recorded and not compared.
Temperature recorder, USB is billed AUD 50.00 (line 10 "Temperature Recorder") and the card in force carries no rate for it, so it is recorded and not compared.

Trade P&L	total
Revenue	AUD 57,515.25
Cost of goods	AUD 45,799.14
Gross profit	AUD 11,716.11
Gross margin (% of revenue)	20.4%
Markup (% on cost)	25.6%

After the trade: quoted against billed

Forwarder charges: quoted AUD 20,094.14, billed AUD 20,748.53, AUD 654.39 more than quoted (3.1% of the bill).

The desk holds no stack from before the shipment. The quote here is what the pricer would have quoted: the Vision rate card in force on the departure day, priced after the event. Source: the bill checker's pricing of Vision bill 00235223 on the card in force on the departure day (BNE to SIN by sea, ANL 40RF). Forwarder charges ex GST: the Vision rate card in force on the departure day (what the pricer would have quoted) against the Vision bills. Produce is compared on its own line. Gap is actual less quoted. The trade is open, with its bills in.

Forwarder charges, line by line

Charge	Quoted	Billed	Gap	Why
International Freight Quoted: AUD 15,964.14 for the consignment (not priced per kg). Billed: AUD 14,520.64 for the consignment.	AUD 15,964.14	AUD 14,520.64	AUD 1,443.50 under the quote	rate, AUD 1,443.50 under the quote: International Freight: quoted AUD 15,964.14, billed AUD 14,520.64.
Ao inspection Billed: AUD 165.00.	not held	AUD 165.00	AUD 165.00 over the quote	missed line, AUD 165.00 over the quote: Ao inspection: AUD 165.00 billed and the quote held no such line.
Booking Fee Quoted: AUD 100.00. Billed: AUD 100.00.	AUD 100.00	AUD 100.00	agrees	Agrees.
Certificate of origin Billed: AUD 50.00.	not held	AUD 50.00	AUD 50.00 over the quote	missed line, AUD 50.00 over the quote: Certificate of origin: AUD 50.00 billed and the quote held no such line.
Departmental permit and tonnage (not counted in the gap) Quoted: AUD 54.00.	AUD 54.00	not held	agrees	billed by someone else, agrees: Departmental permit and tonnage: AUD 54.00 quoted. The department bills Carter and Associates direct, so it is on no forwarder bill.
Documentation Quoted: AUD 200.00. Billed: AUD 550.00.	AUD 200.00	AUD 550.00	AUD 350.00 over the quote	rate, AUD 350.00 over the quote: Documentation: quoted AUD 200.00, billed AUD 550.00.
Electronic Processing Fee Billed: AUD 28.19.	not held	AUD 28.19	AUD 28.19 over the quote	missed line, AUD 28.19 over the quote: Electronic Processing Fee: AUD 28.19 billed and the quote held no such line.
Export Security Screening Billed: AUD 526.20.	not held	AUD 526.20	AUD 526.20 over the quote	missed line, AUD 526.20 over the quote: Export Security Screening: AUD 526.20 billed and the quote held no such line.
Handling Quoted: AUD 1,080.00. Billed: AUD 1,968.50.	AUD 1,080.00	AUD 1,968.50	AUD 888.50 over the quote	rate, AUD 888.50 over the quote: Handling: quoted AUD 1,080.00, billed AUD 1,968.50.
RFP Billed: AUD 40.00.	not held	AUD 40.00	AUD 40.00 over the quote	missed line, AUD 40.00 over the quote: RFP: AUD 40.00 billed and the quote held no such line.
Temperature Recorder Billed: AUD 50.00.	not held	AUD 50.00	AUD 50.00 over the quote	missed line, AUD 50.00 over the quote: Temperature Recorder: AUD 50.00 billed and the quote held no such line.
Terminal Fees Quoted: AUD 2,750.00. Billed: AUD 2,750.00.	AUD 2,750.00	AUD 2,750.00	agrees	Agrees.

Pricer corrections this trade is evidence for

Add the Electronic Processing Fee to sea quotes: waiting on Approve (open the list)
Quote BNE to SIN at the rate Vision bills: waiting on Approve (open the list)

Documents

The documents

The three a trade must be able to show

document	is it in the folder
purchase order	10 files in the folder are named as one
commercial invoice	11 files in the folder are named as one
packing list	13 files in the folder are named as one

Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.

423 files sit in this trade's folder, of which 61 files are typed as a document and 65 files could not be typed from what they print.

Dates

Its calendar

23 Dec 2025 Payable: 00233623 AUD 0.00 done

24 Feb 2026 Payable: 00235223 AUD 0.00 done

2 Sep 2026 Departure: on the transport document done

2 Sep 2026 Receivable: 1038315 AUD 28,769.62 37 days past due

3 Sep 2026 Payable: 00242089 / 1038315 AUD 7,963.14 36 days past due

17 Sep 2026 Arrival: stated by the party holding the carriage done

23 Sep 2026 Payable: 000101630152 / 1038315 AUD 18,918.00 16 days past due

A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.

What is waiting

What is waiting, and on whom

4 things are missing, behind 4 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.

what is missing	what it stops	who settles it
Two sources disagree	costed against billed: International Freight	James McNamara open 12 days no by-when set
Not held	The assistant did not answer a question on this trade: could not answer	James McNamara open 15 days by 24 Sep 2026
Not held	Instalment 1 has no due date: it falls due on the grower delivering to the forwarder or cold store the order names, which has not happened yet.	James McNamara open 14 days no by-when set
Not held	Weigh Vision bill AUD 1.32 over card (1038315)	James McNamara open 2 days no by-when set

Freight

The freight

mode and carrier	document	dates	weights
sea carrier not recorded, CMA CGM ETOSHA 635N	BL AEL2086783	departed 2 Sep 2026 arrived 17 Sep 2026 stated by Vision International	gross weight not recorded chargeable weight not recorded

Freight cost from the forwarder's bills in our copy of Xero: Vision International bill 00233623, AUD 14.51; Vision International bill 00235223, AUD 13,063.70; Vision International bill 00242089, AUD 7,963.14.

The dates, carrier, vessel and weights above are as recorded on the shipment; where one is missing, it prints as a gap and the forwarder's own document settles it.

Market

This consignment has landed; the market can no longer change how it arrives.

Commodity outlook. Feeds last read 9 Oct, 03:10 pm.

Who is on it

The parties

role	who	where that came from
Customer	EASTERN GREEN MARKETING PTE. LTD.	the counterparty record
Billed us	VISION INTERNATIONAL	a bill in the ledger
Billed us	VISION INTERNATIONAL	a bill in the ledger
Billed us	VISION INTERNATIONAL	a bill in the ledger
Billed us	FAVCO QLD PTY LTD	a bill in the ledger
Grower	not named on this trade

Addresses and their state

counterparty	address	state
VISION INTERNATIONAL	Adam Downing adam.downing@vision.com.au	proved
VISION INTERNATIONAL	angela.thompson@vision.com.au	proved
EASTERN GREEN MARKETING PTE. LTD.	Cherrelyn atanosoche@easterngreen.com.sg	proved
VISION INTERNATIONAL	VIF Accounts bneaccounts@vision.com.au	proved
VISION INTERNATIONAL	VIF Export bneexport@vision.com.au	proved
EASTERN GREEN MARKETING PTE. LTD.	Ei Ei eieimyintaung@easterngreen.com.sg	proved
VISION INTERNATIONAL	Gauresh Patel gauresh@vision.com.au	proved
EASTERN GREEN MARKETING PTE. LTD.	Hanns hanns@easterngreen.com.sg	proved
VISION INTERNATIONAL	Hugh Philip hugh.philip@vision.com.au	proved
EASTERN GREEN MARKETING PTE. LTD.	Jenny jenny@easterngreen.com.sg	proved
FAVCO QLD PTY LTD	Jenny Hudgson jennyh@favcoqld.com.au	proved
FAVCO QLD PTY LTD	John Nardi johnn@favcoqld.com.au	proved
VISION INTERNATIONAL	Kaumil Patel kaumil.patel@vision.com.au	proved
VISION INTERNATIONAL	leanne.james@vision.com.au	proved
VISION INTERNATIONAL	Leigh Gadsby leigh@vision.com.au	proved
VISION INTERNATIONAL	Liam Fraser liam.fraser@vision.com.au	proved
VISION INTERNATIONAL	Mandy Collins mandy.collins@vision.com.au	proved
FAVCO QLD PTY LTD	Matthew Kellythorn matthewk@favcoqld.com.au	proved
VISION INTERNATIONAL	Michael Thirgood mic@vision.com.au	proved
EASTERN GREEN MARKETING PTE. LTD.	Nat nat@easterngreen.com.sg	proved
VISION INTERNATIONAL	nathan.graham@vision.com.au	proved
VISION INTERNATIONAL	Romer Tortoza romer.tortoza@vision.com.au	proved
VISION INTERNATIONAL	Sean McGrory sean.mcgrory@vision.com.au	proved
VISION INTERNATIONAL	Tennille Green tennille.green@vision.com.au	proved
FAVCO QLD PTY LTD	Tina Stone tinas@favcoqld.com.au	proved
EASTERN GREEN MARKETING PTE. LTD.	Yong Ming yongming@easterngreen.com.sg	proved
VISION INTERNATIONAL	+61416229659	unproved
EASTERN GREEN MARKETING PTE. LTD.	Ei Ei +6585771127	unproved
EASTERN GREEN MARKETING PTE. LTD.	Cherrelyn +6593895585	unproved
VISION INTERNATIONAL	angela.thompson@vision.com.au, liam.fraser@vision.com.au, sean.mcgrory@vision.com.au, bneexport@vision.com.au	unproved
VISION INTERNATIONAL	bneexport@vision.com.au, liam.fraser@vision.com.au	unproved
EASTERN GREEN MARKETING PTE. LTD.	Cherrelyn cherrelyn@easterngreen.com.sg	unproved
EASTERN GREEN MARKETING PTE. LTD.	Delphine delphine@easterngreen.com.sg	unproved
VISION INTERNATIONAL	Greg Firth greg.firth@vision.com.au	unproved
EASTERN GREEN MARKETING PTE. LTD.	jenny@easterngreen.com.sg, delphine@easterngreen.com.sg, atanosoche@easterngreen.com.sg, yongming@easterngreen.com.sg	unproved
EASTERN GREEN MARKETING PTE. LTD.	jenny@easterngreen.com.sg, yuriko@easterngreen.com.sg, zoey@easterngreen.com.sg, hanns@easterngreen.com.sg, yongming@easterngreen.com.sg, delphine@easterngreen.com.sg, atanosoche@easterngreen.com.sg	unproved
FAVCO QLD PTY LTD	jennyh@favcoqld.com.au, johnn@favcoqld.com.au, jodid@favcoqld.com.au, matthewk@favcoqld.com.au	unproved
FAVCO QLD PTY LTD	jennyh@favcoqld.com.au, matthewk@favcoqld.com.au, tinas@favcoqld.com.au, shanec@favcoqld.com.au, johnn@favcoqld.com.au, jodid@favcoqld.com.au	unproved
FAVCO QLD PTY LTD	Jodi D jodid@favcoqld.com.au	unproved
VISION INTERNATIONAL	liam.fraser@vision.com.au, bneexport@vision.com.au	unproved
FAVCO QLD PTY LTD	matthewk@favcoqld.com.au, jennyh@favcoqld.com.au	unproved
EASTERN GREEN MARKETING PTE. LTD.	Ming Feng mingfeng@easterngreen.com.sg	unproved
VISION INTERNATIONAL	Pricing pricing@vision.com.au	unproved
FAVCO QLD PTY LTD	Shane C shanec@favcoqld.com.au	unproved
EASTERN GREEN MARKETING PTE. LTD.	yongming@easterngreen.com.sg, jenny@easterngreen.com.sg, delphine@easterngreen.com.sg	unproved
EASTERN GREEN MARKETING PTE. LTD.	Yuriko yuriko@easterngreen.com.sg	unproved
EASTERN GREEN MARKETING PTE. LTD.	Zoey zoey@easterngreen.com.sg	unproved

Writing to us on this trade: CountHQ +919998015749; Jenny Hudgson jennyh@favcoqld.com.au; VIF Export bneexport@vision.com.au; Jenny jenny@easterngreen.com.sg.

All eleven steps

The eleven stages

A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at INVOICED.

stage	state, and what the evidence says	evidence
QUOTE needs our word	not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent.	no evidence
ORDER needs our word	not reached not evidenced, and the trade is past it. This is a hole.	no evidence
TRADE OPENED needs our word	reached dated not stated, on a document	11 pieces of evidence. Each move is a line on the timeline below.
BOOKED needs counterparty word	reached dated not stated, on a document	16 pieces of evidence. Each move is a line on the timeline below.
DEPARTED needs document	reached dated 2 Sep 2026, on a document	6 pieces of evidence. Each move is a line on the timeline below.
ARRIVED needs counterparty word	reached dated 17 Sep 2026, on a document	1 piece of evidence. Each move is a line on the timeline below.
DELIVERED needs our word	not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored.	no evidence
INVOICED needs document	reached dated 19 Aug 2026, on a document	12 pieces of evidence. Each move is a line on the timeline below.
PAID IN needs document	part dated not stated, with no grade recorded. Part settled: what was invoiced and what has been received both print below.	no evidence
PAID OUT needs document	part dated not stated, with no grade recorded. Part settled: what was invoiced and what has been received both print below.	no evidence
RECONCILED needs document	not reached the cost stack has not been built yet, so there is nothing to strike a result against	no evidence

This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.

What disagrees with the old record

Nothing the old record says about this trade disagrees with the evidence this record holds.

Messages

What has happened, in one order

Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.

everything 509 lines mail 361 lines documents 64 lines payments 4 lines claims 0 lines changes 80 lines

Showing mail only. Show everything.

8 Oct 2026 14:46 AEDTwhat was saidWhatsApp
      James
      · out
      
(no subject)
https://desk-4jqvijfjva-ts.a.run.app/
8 Oct 2026 14:30 AEDTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Yes
8 Oct 2026 14:30 AEDTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi @189549875617848 , Can we process your wages and James's wages from the BOS account?
6 Oct 2026 19:10 AEDTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
send directly
6 Oct 2026 17:38 AEDTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Please adjust this for Stefan Zayn weekend strawberry sales we had a stuff up of the doc not being delivered on time.
6 Oct 2026 17:37 AEDTwhat was saidWhatsApp
      Carter and associates
      · out
      
      · 2 of our mailboxes hold it
(no subject)
MK’s forwarder was able to sort things out with the airline and we are getting away with only a MYR300 (~AUD110) fee. Please issue CN for this amount and I will chase for payment.
6 Oct 2026 15:41 AEDTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Came thru Wednesday [media attached: image — not captured]
6 Oct 2026 15:39 AEDTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
This is from Grower Connect 02/10/2026 [media attached: image — not captured]
5 Oct 2026 13:49 AEDTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Thanks
5 Oct 2026 13:48 AEDTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
AMEX statement [media attached: document — not captured]
2 Oct 2026 16:38 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi @189549875617848 and @236103076434050 , Could you please check these messages and reword them for us?
2 Oct 2026 13:55 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Noted.
2 Oct 2026 10:48 AESTwhat was saidWhatsApp
      Quenton
      · out
      
(no subject)
500Gram
2 Oct 2026 10:48 AESTwhat was saidWhatsApp
      Quenton
      · out
      
      · 2 of our mailboxes hold it
(no subject)
[media attached: image — not captured]
2 Oct 2026 10:42 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Hi QUENTON, Your next Income Tax account payment plan instalment is due on 7 October 2026. For payment options visit the ATO website and search 'how to pay'. If you've recently paid your instalment, you don't need to do anything. Australian Taxation Office
2 Oct 2026 08:44 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Hi Quenton, thanks for your payment. Your receipt TRN10415303970 for the amount of $74.00 is available. To view your receipt, visit the My Telstra app. https://www.myservices.telstra.com.au/payments/payment-summary/3d346c7a8420f899dfaf?accountUuid=08E88F6E-DDB1-4036-822F-B697007DB697
1 Oct 2026 21:14 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi @189549875617848 , A payment of $25,989.60 yesterday for Kulani bill #1407 was processed. Upon further review, it appears that this bill *may be a duplicate* of a bill we received approximately a week earlier and have already paid under bill #1399. Could you please review this matter and confirm whether both bills relate to the same trade with different ref# number? If they are duplicates, we w
1 Oct 2026 12:48 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Also, we need to process payroll for you and James today. Could you please transfer approximately $9k into the account to ensure there are sufficient funds to cover both wage payments?
1 Oct 2026 12:41 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi @189549875617848, Could you please transfer funds to the QC Fresh CBA account or BOS account so that we can process the payment?
1 Oct 2026 08:57 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
warehouse@growerconnect.com.au Are we including this email for Grower Connect
30 Sep 2026 17:12 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Yes
30 Sep 2026 17:12 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Actually Sydney team is offline now. and we first have to transfer the fund in CBA anyway. Can we please do it tomorrow?
30 Sep 2026 17:06 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Ok
30 Sep 2026 17:06 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Let me chk.. please...
30 Sep 2026 17:06 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Can set it up out of CBA now still?
30 Sep 2026 17:01 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Is there another another payment amount in the AP file after i did one to Galloub Bros?
30 Sep 2026 16:59 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Yep I'll send that out...
30 Sep 2026 16:51 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Remittance?
30 Sep 2026 16:45 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Done as well
30 Sep 2026 16:31 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Done. I have sent you the email. Please review and authorise in bank.
30 Sep 2026 16:24 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
CBA completed Now the BOS
30 Sep 2026 16:23 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi Quenton, We have created transfer draft. Please review and authrise in CBA account. [media attached: image — not captured]
30 Sep 2026 16:17 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Atul, There is 30k in CBA Gen Acct C&A Please set up transfer to BOS now for payment that I have just requested. Remittance to be sent out today Let me know when completed
30 Sep 2026 15:55 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Ok, we will wait your confirmation and will revise it once it is confirmed.
30 Sep 2026 15:53 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
no, I haven't asked formally yet, but yes that is what I mean
30 Sep 2026 15:49 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
didnt get that. By 88s - do u mean we get $31.50 rate on the third line of the invoce instead of $32.00 ? Should i ask for revised copy of the invoice? [media attached: image — not captured]
30 Sep 2026 15:28 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
I think we may get a 50c discount on the 88s on their invoice
30 Sep 2026 15:26 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Thank you
30 Sep 2026 15:26 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi Quenton, The total amount due to Whitten Citrus is $42,819. We made a payment of $8,000 on 21/09/2026, and the current outstanding balance is $34,698.80
30 Sep 2026 14:47 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
The 8k paid to Whitten Citrus is the 34698.80 reflecting the payment?
30 Sep 2026 14:12 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Ok
30 Sep 2026 14:11 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi @189549875617848 , We have created draft payment for Tony Carter. Could you please review and authorise in bank. Thanks! [media attached: image — not captured]
30 Sep 2026 13:40 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Tony Carter bank account details are in the BOS pay anyone
30 Sep 2026 13:38 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
How do you mean code?
30 Sep 2026 13:37 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi Quenton, I need the code to process this transaction. However, the person who provides the code is currently unavailable and may be on their lunch break. Once they are available, we will create the draft payment and let you know.
30 Sep 2026 13:33 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Let me know when completed
30 Sep 2026 12:21 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Thank u
30 Sep 2026 12:19 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Sure, I will set up and let you know.
30 Sep 2026 11:06 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
It may need to be set up again Atul.
29 Sep 2026 18:03 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Atul The payment for T Carter Are able to move it so I can confirm it?
29 Sep 2026 12:28 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Thank you
29 Sep 2026 12:28 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
[media attached: image — not captured]
29 Sep 2026 12:28 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Yes, you have created payment draft of $3,700 from BOS to TC, but yet not debited from account.
29 Sep 2026 12:24 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Did I complete a payment to Tony Carter for 3700.00 from either account?
25 Sep 2026 14:30 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Yes as well
25 Sep 2026 14:29 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Should I pay your wages?
25 Sep 2026 14:29 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Sure, we will pay James from BOS.
25 Sep 2026 14:28 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Would you pay James out of the BOS account Thx
24 Sep 2026 17:11 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
We have sent email and attached SOA.
24 Sep 2026 16:57 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Already sent to eastern green
24 Sep 2026 08:33 AESTwhat was said
      Jenny Hudgson
      · in
      · email
      
Re: Outstanding Payment Update
Hi Quenton and James, Please could someone have the courtesy of responding to us and confirming when the outstanding payments will be made. We have now been trying to contact you for nearly two weeks without receiving a response. The fruit was supplied to Carter & Associates in good faith and on agreed credit terms and all outstanding invoices are now well outside those terms. I’m sure this is not
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23 Sep 2026 22:09 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
from eastern green - urgent
23 Sep 2026 22:08 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
Hi James @236103076434050 Can check and send the invoice for AWB 618-57649410, please.
23 Sep 2026 21:43 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
From Brandon of Sky Fresh sing
23 Sep 2026 20:07 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Thank you
23 Sep 2026 19:36 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Sending it right away...
23 Sep 2026 19:36 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Well, that shouldn't have happened. I'm not sure why we refrained from sending the invoice to them at that time.
23 Sep 2026 19:16 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
Why are the first two invoices marked as not sent?
23 Sep 2026 18:41 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Sure.
23 Sep 2026 18:41 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Please send the SOA to Skyfresh Thanks
23 Sep 2026 18:33 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
[media attached: image — not captured]
23 Sep 2026 18:32 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi @189549875617848 & @236103076434050, Regarding SKY FRESH, our records indicate that there are four outstanding invoices pending payment, with a total value of $95,084.40. Please find the attached screenshot for your reference.
23 Sep 2026 18:24 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
ok let me check what is he talking bout..
23 Sep 2026 18:23 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
sky fresh
23 Sep 2026 18:22 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Is it from Al BAKRAWE?
23 Sep 2026 18:19 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
[media attached: audio — not captured]
23 Sep 2026 11:03 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Hi please send out the remittances for the payments made on 20260918 If you have disregard
22 Sep 2026 21:20 AESTwhat was said
      exports@carterandassoc.com.au
      · out
      · email
      
RE: Trade 1038318 - Commercial Invoice and Packing List, CMA CGM Rossini V.636N - sizing manifest
CMA CGM Rossini V.636N. OPAL size 60 - 220 cartons at 18 kg (net 3,960 kg); OPAL size 70 - 410 cartons at 18 kg (net 7,380 kg); FRESH 42 - 242 ctns at 9 kg (2,178 kg); FRESH 45 - 484 at 9 kg (4,356 kg); FRESH 48 - 484 at 9 kg (4,356 kg). Total 1,840 cartons, net 22,230 kg, gross 24,070 kg.
22 Sep 2026 21:08 AESTwhat was said
      mailer-daemon@googlemail.com
      · in
      · email
      
Trade 1038318 — Commercial Invoice and Packing List, CMA CGM Rossini V.636N
Sizing manifest email for 1038318 reported as not sent (error).
22 Sep 2026 21:08 AESTwhat was said
      james@carterandassoc.com.au
      · out
      · email
      
Trade 1038318 — Commercial Invoice and Packing List, CMA CGM Rossini V.636N
Rossini V.636N: OPAL 60 x 220, OPAL 70 x 410 (18 kg); FRESH 42 x 242, FRESH 45 x 484, FRESH 48 x 484 (9 kg); total 1,840 cartons, net 22,230 kg, gross 24,070 kg.
22 Sep 2026 20:26 AESTwhat was said
      atanosoche@easterngreen.com.sg
      · in
      · email
      
Trade 1038318 — Commercial Invoice and Packing List, CMA CGM Rossini V.636N
Eastern Green requests the sizing manifest for 1038318.
22 Sep 2026 20:00 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
This Al Bakawae in Dubai
22 Sep 2026 17:59 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
      · 3 of our mailboxes hold it
(no subject)
So i am very surprised Why James has created this conflict without knowing the nature of billing of this product & then you are also endorsing him
22 Sep 2026 17:59 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
1037892 FINAL INVOICE.pdf [media attached: document — not captured]
22 Sep 2026 17:59 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Brother regarding Watermelon invoice your team is mis-guiding you
22 Sep 2026 17:04 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Each new grower supplier needs to be asked if they pay their own levies or do we collect
22 Sep 2026 17:03 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
[media attached: image — not captured]
22 Sep 2026 17:02 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Also, a quick question. Could you please confirm whether we should apply Leavy to this grower? I couldn't find Grower Connect Pty Ltd in our sheet, so I'm unsure whether Leavy should be applied.
22 Sep 2026 17:02 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Also, a quick question. Could you please confirm whether we should apply Leavy to this grower? I couldn't find Grower Connect Pty Ltd in our sheet, so I'm unsure whether Leavy should be applied.
22 Sep 2026 16:51 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Yes, per trays.
22 Sep 2026 16:50 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Per tray?
22 Sep 2026 16:50 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi @236103076434050 not $1.5 per carton, they have reduce the cost in invoice by $3.00.
22 Sep 2026 16:34 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
this is the same order as that attracting a claim us by eastern green, which I approved
22 Sep 2026 16:33 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
I believe they may have already amended the invoice
22 Sep 2026 16:33 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
please note we need a $1.50 per carton claim against Grower Connect in WA on the first strawberry order with them
22 Sep 2026 16:32 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
tks
22 Sep 2026 16:04 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Done.
22 Sep 2026 15:58 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
Hey?
22 Sep 2026 15:58 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Just we will received bill today. We will send.
22 Sep 2026 15:58 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
You're on po emails
22 Sep 2026 15:57 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
Whitton
22 Sep 2026 15:57 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi @236103076434050 , Sure, we will send could please for which supplier? Thanks!
22 Sep 2026 15:50 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
Please send remittance ASAP
22 Sep 2026 15:18 AESTwhat was said
      carterandassoc@obsidianadvisory.com.au
      · in
      · email
      
AP/AR Report 22/09/2026
(no specific reference to 1038331 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 22/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, QC Fresh - AP Run 22.09.2026.xlsx not captured, 22092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured
21 Sep 2026 16:15 AESTwhat was said
      carterandassoc@obsidianadvisory.com.au
      · in
      · email
      
AP/AR Report 21/09/2026
(no specific reference to 1038331 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 21/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, 21092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 21.09.2026.xlsx not captured
21 Sep 2026 15:32 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Paid
21 Sep 2026 14:29 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
HI @189549875617848 , I have created a draft payment for WHITTON CITRUS. Could you please review and authorise in bank. Thanks! [media attached: image — not captured]
21 Sep 2026 13:02 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Set up a payment of 8,000.00 from the BOS Many thanks
21 Sep 2026 12:33 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
[media attached: image — not captured]
21 Sep 2026 12:33 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi @189549875617848 , I hope you had a wonderful weekend! We have reviewed the records and noted that there are currently no outstanding payments due to Whitten Pty Ltd. However, we could not find any supplier registered under this name. Upon checking Xero, we found the contact listed below. Could you please confirm whether this is the supplier you would like us to pay?
21 Sep 2026 11:41 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Good Day Team, please prep payment to Whitten Pty Ltd of 8k from BOS for today Thnak you
21 Sep 2026 11:40 AESTwhat was said
      jennyh@favcoqld.com.au
      · in
      · email
      
Outstanding Payment Update
Favco invoice #26109 / 1038318: deposit overdue; Favco requests expected payment date.
image002.png not captured, Image.jpeg not captured, image.png not captured, 70156_444188795_Attachment.pdf not captured
18 Sep 2026 18:08 AESTwhat was said
      carterandassoc@obsidianadvisory.com.au
      · in
      · email
      
AP/AR Report 18/09/2026
(no specific reference to 1038331 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 18/09/2026; figures only in linked sheets/attachments, body names no trade. Notes AR report not included (though AR link given) because Export team emailed about AR adjustments; …
Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, QC Fresh - AP Run 18.09.2026.xlsx not captured, 18092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured
18 Sep 2026 17:07 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
FAVCo - $148,448
18 Sep 2026 15:26 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Quick call?
18 Sep 2026 15:05 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
30 days for Mercer and Mooney Perth
18 Sep 2026 15:04 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Sorrenti I am paying for the last one in the AP Ask Sorrenti for POD for the one we cannot find
18 Sep 2026 15:03 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
C&A/OA
Done Balance for 26057/1038267 and deposits please for 26092/1038315 & 26109/1038318 - thank you I can see only 2 payments for Favco [only the opening of this message is held]
18 Sep 2026 14:21 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
HI @189549875617848 We have created transfer drat payment from BOS to CBA Could you please review and authorise in BOS bank. [media attached: image — not captured]
18 Sep 2026 14:10 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
may need to forward date to Monday.
18 Sep 2026 14:09 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Ok do that Then we will do the next set of transfers from BOS today
18 Sep 2026 14:08 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi Quenton, Just to let you know, we have received $28,745.63 into the BOS account, bringing the current BOS balance to $29,534.31. Would you like me to transfer $3,000 from BOS to CBA and then process your wages and James's wages?
18 Sep 2026 13:54 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Please transfer the funds in BOS across to CBA except for 100.00 Do wages for James you may need to forward date to Monday. I’ll advise further transfers later
18 Sep 2026 09:44 AESTwhat was said
      Quenton Carter
      · out
      · email
      
      · 2 of our mailboxes hold it
Fwd: 1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September
---------- Forwarded message --------- From: Jenny <jenny@easterngreen.com.sg> Date: Thu, 17 Sep 2026 at 7:03 pm Subject: RE: 1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September To: Carter & Associates <exports@carterandassoc.com.au> Cc: bneexport@vision.com.au <bneexport@vision.com.au>, mandy.collins@vision.c
18 Sep 2026 09:42 AESTwhat was said
      Quenton Carter
      · out
      · email
      
Fwd: 1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September
Ensure that we get 50% deposit on loading and balance 7 days after arrival ---------- Forwarded message --------- From: VIF Export <bneexport@vision.com.au> Date: Fri, 18 Sep 2026 at 7:49 am Subject: RE: 1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September To: Jenny <jenny@easterngreen.com.sg>, exports < export [only the opening of this message is held]
18 Sep 2026 07:55 AESTwhat was said
      Carter & Associates
      · out
      · email
      
RE: 1038315 - Murcott mandarins to Singapore - shipping documents presented, AUD 57,515.25 outstanding
Good morning Cherrelyn Vision emailed you sea waybill AEL2086783 for trade 1038315 this morning at 07:49 Sydney time. With the final commercial invoice and packing list sent on 9 September, the shipping documents for this consignment are now complete and with you. Invoice 1038315 is AUD 57,515.25 for 1,898 cartons of Murcott mandarins on CMA CGM Etosha voyage 635N, gross weight 24,208 kg. Nothing
18 Sep 2026 07:49 AESTwhat was said
      bneexport@vision.com.au
      · in
      · email
      
1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September
Vision sends SWB WBL_AEL2086783.pdf for 1038315 to Eastern Green and C&A.
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18 Sep 2026 07:49 AESTwhat was said
      VIF Export
      · in
      · email
      
      · 2 of our mailboxes hold it
RE: 1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September
Good morning, SWB attached for this shipment.
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17 Sep 2026 19:03 AESTwhat was said
      jenny@easterngreen.com.sg
      · in
      · email
      
1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September
Eastern Green chases SWB status for 1038315 again on 17 Sep.
17 Sep 2026 19:03 AESTwhat was said
      Jenny
      · in
      · email
      
      · 2 of our mailboxes hold it
RE: 1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September
Dear All, Kindly advise SWB status. Thank you
17 Sep 2026 18:20 AESTwhat was said
      Carter & Associates
      · out
      · email
      
RE: 1038315 - please email final sea waybill AEL2086783 to Eastern Green
Hello Mandy Yes please. Please email the final sea waybill AEL2086783 for container CXRU1281546 to Eastern Green, to: - Jenny, jenny@easterngreen.com.sg - Cherrelyn, atanosoche@easterngreen.com.sg - Yongming, yongming@easterngreen.com.sg - Delphine, delphine@easterngreen.com.sg - Mingfeng, mingfeng@easterngreen.com.sg and copy exports@carterandassoc.com.au. Thank you. CARTER & ASSOCIATES Excellenc
17 Sep 2026 17:28 AESTwhat was said
      jennyh@favcoqld.com.au
      · in
      · email
      
Outstanding Payments
Favco chases payment status for deposit on #26109/1038318.
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17 Sep 2026 10:01 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*URGENT — Estate health: inbound off* The estate is NOT reading email — inbound processing is switched off. No incoming email is being seen or actioned.
17 Sep 2026 09:16 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Google Workspace <googleworkspace-noreply@google.com> Subject: Reach new customers with up to $1800 in Google Ads credit Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
17 Sep 2026 07:30 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: The Google Workspace Team <workspace-noreply@google.com> Subject: Regarding your account: Upgrade today Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
17 Sep 2026 07:00 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*URGENT — Estate health: inbound off* The estate is NOT reading email — inbound processing is switched off. No incoming email is being seen or actioned.
17 Sep 2026 06:00 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Mohamad Knakri <mknakri@albakrawe.ae> Subject: RE: Re: Al Bakrawe account — payment of the undisputed balance Arrived: 10h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
17 Sep 2026 06:00 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Bilal Khalid <bkhalid@albakrawe.ae> Subject: Re: Re: Al Bakrawe account — payment of the undisputed balance Arrived: 8h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
17 Sep 2026 06:00 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Irfan Haider <ihaider@albakrawe.ae> Subject: Re: Re: Al Bakrawe account — payment of the undisputed balance Arrived: 6h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
17 Sep 2026 03:45 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*URGENT — Estate health: inbound off* The estate is NOT reading email — inbound processing is switched off. No incoming email is being seen or actioned.
17 Sep 2026 00:30 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*URGENT — Estate health: inbound off* The estate is NOT reading email — inbound processing is switched off. No incoming email is being seen or actioned.
16 Sep 2026 21:15 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*URGENT — Estate health: inbound off* The estate is NOT reading email — inbound processing is switched off. No incoming email is being seen or actioned.
16 Sep 2026 20:36 AESTwhat was said
      james@carterandassoc.com.au
      · out
      · email
      
Open accounts - book corrections after today's reconciliation
(no specific reference to 1038326 in this message) Reply from james@ to Atul: 'Investigate the void advice. Everything else is correct' — approving the Export team's corrections other than the void items.
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16 Sep 2026 18:26 AESTwhat was said
      carterandassoc@obsidianadvisory.com.au
      · in
      · email
      
Open accounts - book corrections after today's reconciliation
(no specific reference to 1038326 in this message) Atul re-sends (16 Sep) the same request asking whether to proceed with the Export team's AR corrections in Xero.
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16 Sep 2026 18:15 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: "Carter & Associates Finance" <carterandassoc@obsidianadvisory.com.au> Subject: Re: Re: Al Bakrawe account — payment of the undisputed balance Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced
16 Sep 2026 17:35 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
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16 Sep 2026 17:35 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Yes
16 Sep 2026 17:34 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Funds are in CBA
16 Sep 2026 17:00 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
      · 2 of our mailboxes hold it
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: [only the opening of this message is held]
16 Sep 2026 17:00 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Mohamad Knakri <mknakri@albakrawe.ae> Subject: RE: Re: Al Bakrawe account — payment of the undisputed balance Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
16 Sep 2026 16:33 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Yes Correct
16 Sep 2026 16:32 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Thank you for the clarification - Just Adding the point we discussed here - As discussed, we want to keep our credit account with Vision within the agreed credit limit. Since our outstanding is currently above the limit, we will process a payment for the amount exceeding the credit limit. For now, Vision has requested a payment of $59,000, which we will process today. The payment will be allocated
16 Sep 2026 16:18 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Any I mean Just abit confused about the instruction. so wanna make sure I got it correctly.
16 Sep 2026 16:17 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
James or I
16 Sep 2026 16:16 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Quick call?
16 Sep 2026 16:15 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
👏
16 Sep 2026 16:12 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
Just pay now and allocate later
16 Sep 2026 16:11 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Follow James Allocate funds then
16 Sep 2026 16:09 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
Reconciled issues should be paid first
16 Sep 2026 16:09 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
Has obsidian reconciled any of the invoices?
16 Sep 2026 16:08 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi Quenton, Could you please advise which bills should be paid, or should I process the payments using the FIFO (first in, first out) method? Could you also please confirm the total amount to be paid?
16 Sep 2026 16:02 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Would mind setting up the CBA payment to Vision Forward date it 17/09 as I don’t want any other withdrawals affecting the total
16 Sep 2026 16:00 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Jenny Hudgson <JennyH@favcoqld.com.au> Subject: Outstanding Payments Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
16 Sep 2026 15:49 AESTwhat was said
      quenton@carterandassoc.com.au
      · out
      · email
      
1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September
Quenton forwards Vision's question about sending the 1038315 final waybill to Eastern Green to James internally.
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16 Sep 2026 15:49 AESTwhat was said
      Quenton Carter
      · out
      · email
      
Fwd: 1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September
Should this be sent to James? ---------- Forwarded message --------- From: VIF Export <bneexport@vision.com.au> Date: Wed, 16 Sept 2026 at 15:46 Subject: RE: 1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September To: exports <exports@carterandassoc.com.au> Cc: Liam Fraser <liam.fraser@vision.com.au>, carterandass [only the opening of this message is held]
16 Sep 2026 15:46 AESTwhat was said
      bneexport@vision.com.au
      · in
      · email
      
1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September
Vision asks whether to email the final waybill for 1038315 directly to Eastern Green.
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16 Sep 2026 15:46 AESTwhat was said
      VIF Export
      · in
      · email
      
      · 2 of our mailboxes hold it
RE: 1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September
@exports<mailto:exports@carterandassoc.com.au> are you wanting me to email the final waybill to Eastern Green?
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16 Sep 2026 15:45 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Jackson Bennett <jackson@primafreshfruit.com.au> Subject: Re: Statement & Pricing Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
16 Sep 2026 14:46 AESTwhat was said
      jennyh@favcoqld.com.au
      · in
      · email
      
Outstanding Payments
Quoted 14 Sep reminder: deposit payment for #26109/1038318 outstanding. Quoted 8 Sep James: PO for Favco export invoice 000101631455 (AUD 50,760.00, dated 5 September) is 1038318, 630 cartons 18 kg Murcott at $46.00 and 1,210 cartons of 9 kg at $18.00. Quoted 9 Sep Tina: invoices 26092 & 26109 sent…
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16 Sep 2026 14:11 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Ok
16 Sep 2026 14:10 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
EASTERN GREEN MARKETING
16 Sep 2026 14:10 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Who was customer
16 Sep 2026 14:00 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Prima Admin <admin@primafreshfruit.com.au> Subject: Statement & Pricing Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
16 Sep 2026 13:59 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
I do not know James where is it filed Thanks
16 Sep 2026 13:58 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
am I supposed to look for it some where else.?
16 Sep 2026 13:58 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi Quenton, Can you guide where can I see the ETA. Its not mentioned in the waybill.
16 Sep 2026 13:22 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Atul whose loads were this? What is the ETA for each What if any thing been paid Thank you
16 Sep 2026 13:22 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
C&A/OA
Balance for 26057/1038267 and deposits please for 26092/1038315 & 26109/1038318 - thank you [only the opening of this message is held]
15 Sep 2026 18:00 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
      · 2 of our mailboxes hold it
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: [only the opening of this message is held]
15 Sep 2026 17:01 AESTwhat was said
      carterandassoc@obsidianadvisory.com.au
      · in
      · email
      
AP/AR Report 15/09/2026
(no specific reference to 1038326 in this message) AP report cover note from Obsidian Advisory (Atul Sangvekar); figures only in linked Google sheet/attached xlsx, body names no trade. AR report not included because the Export team emailed about AR adjustments; updated AR report to follow once adju…
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15 Sep 2026 16:49 AESTwhat was said
      jenny@easterngreen.com.sg
      · in
      · email
      
1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September
Eastern Green chases SWB status for 1038315 on 15 Sep.
15 Sep 2026 16:49 AESTwhat was said
      Jenny
      · in
      · email
      
      · 2 of our mailboxes hold it
Re: 1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September
Dear All, Kindly advise SWB status. Thank you
15 Sep 2026 13:23 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi Quenton, did not get that can you please give bit details what do you require?
15 Sep 2026 06:45 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: [only the opening of this message is held]
15 Sep 2026 06:45 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: [only the opening of this message is held]
15 Sep 2026 06:45 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: "Carter & Associates Finance" <carterandassoc@obsidianadvisory.com.au> Subject: Re: Updated invoice and Statement of Account Arrived: 7d ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
15 Sep 2026 06:30 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*Daily desk report — 2 items need attention* Reading email: yes (2 processed in the last 24h). Sending: held — only sends James has approved leave the desk. Live trades tracked: 23 (208 open obligations). Decisions awaiting you: 1265 — • Send FINAL CI CUSTOMER — trade 1038326 — TOTALFRESH • A message to cherrelyn@easterngreen.com.sg came back undelivered • A message to jcook@mercermooney.com came back undelivered Messages at the desk awaiting action: 10. Needs attention: • Outbound sending is silenced — the estate cannot send most email to counterparties or routine alerts (this watchdog stil [only the opening of this message is held]
14 Sep 2026 18:48 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
      · 2 of our mailboxes hold it
(no subject)
Did you already sent the documents email for ETA 14/09 , can check and advise. Thanks
14 Sep 2026 17:21 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
Probably more of a question for Liam than Atul
14 Sep 2026 17:21 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
https://www.google.com/search?q=fssai+license&ie=UTF-8&oe=UTF-8&hl=en-au&client=safari&iga=1&utm campaign=safari_share_1
14 Sep 2026 17:18 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
      · 2 of our mailboxes hold it
(no subject)
AEL2078861 can you please share the fssai label
14 Sep 2026 17:18 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Hello
14 Sep 2026 16:27 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
https://obsidianadvisorycomau-my.sharepoint.com/:x:/g/personal/bookkeeping_obsidianadvisory_com_au/IQAb10EL6WhXT7LefwytWJbwAWVAy9l-ltea9bJQ8kfdzD8?e=2LRm9I There u go.. Let me know if you can see it now...
14 Sep 2026 16:23 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
ok wait, I'll make it public so any one with the link can see it.
14 Sep 2026 16:21 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
I don't have a MS account
14 Sep 2026 16:20 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Its an on going process as of now. If you want to keep track of the query email you sent to us - you can see it in this sheet. https://obsidianadvisorycomau-my.sharepoint.com/:x:/r/personal/bookkeeping_obsidianadvisory_com_au/_layouts/15/doc.aspx?sourcedoc=%7B0b41d71b-68e9-4f57-b2de-7f0cad5896f0%7D&action=edit We are going point by point and solving all the issues as of now. I'd suggest you should
14 Sep 2026 16:16 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
How are you going on fixing the ledger?
14 Sep 2026 16:16 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Ok sure thing James, We will add this info in the New tracker to make the P&L more accurate. However getting all of these information in time would be a challenge.
14 Sep 2026 16:12 AESTwhat was said
      quenton@carterandassoc.com.au
      · out
      · email
      
Missing PO Details and Supplier Purchase Bills
(no specific reference to 1038324 in this message) Quenton replies to Atul's 10 Sept missing PO/purchase bill list asking 'why is this so?'. No new trade figures.
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14 Sep 2026 16:12 AESTwhat was said
      Quenton Carter
      · out
      · email
      
Re: Missing PO Details and Supplier Purchase Bills
why is this so? [only the opening of this message is held]
14 Sep 2026 15:57 AESTwhat was said
      quenton@carterandassoc.com.au
      · out
      · email
      
1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September
(no specific reference to 1038315 in this message) Quenton forwards to James, without comment, Jenny's 12 Sep request to CC Ming Feng on future sea shipment emails (9 Sep 1038315 final invoice email quoted below).
14 Sep 2026 15:57 AESTwhat was said
      Quenton Carter
      · out
      · email
      
Fwd: 1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September
---------- Forwarded message --------- From: Jenny <jenny@easterngreen.com.sg> Date: Sat, 12 Sept 2026 at 19:09 Subject: Re: 1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September To: Cherrelyn <atanosoche@easterngreen.com.sg>, Yong Ming < yongming@easterngreen.com.sg>, Delphine <delphine@easterngreen.com.sg>, Ca [only the opening of this message is held]
14 Sep 2026 15:53 AESTwhat was said
      carterandassoc@obsidianadvisory.com.au
      · in
      · email
      
AP/AR Report 14/09/2026
(no specific reference to 1038326 in this message) AP report cover note from Obsidian Advisory (Atul Sangvekar); figures only in linked Google sheet/attached xlsx, body names no trade. AR report not included because the Export team emailed about AR adjustments; updated AR report to follow once adju…
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14 Sep 2026 15:50 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
Can you account for it ahead?
14 Sep 2026 15:38 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi @236103076434050 , We have not yet received the AQIS invoice for this trade. Once it is received, we will update the trade sheet and include the charges accordingly.
14 Sep 2026 14:46 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
Does that include AQIS and other charges not billed by the FF?
14 Sep 2026 13:58 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
What is the $ value of the profit
14 Sep 2026 13:58 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Thank you for both the details
14 Sep 2026 13:47 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Mercer_Mooney_2026-09-07_11520.00.pdf [media attached: document — not captured]
14 Sep 2026 13:47 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi Quenton, please attached supplier bill and our sales invoice. [media attached: document — not captured]
14 Sep 2026 13:39 AESTwhat was said
      carterandassoc@obsidianadvisory.com.au
      · in
      · email
      
Re: Export Invoice 07/09
#26109 / PO 1038318 is Mandarin Honey Royal Murcott; Favco requesting deposit payment.
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14 Sep 2026 13:15 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Sure.
14 Sep 2026 13:07 AESTwhat was said
      quenton@carterandassoc.com.au
      · out
      · email
      
Re: Export Invoice 07/09
Quenton asks bookkeeper which job/customer #26109/1038318 relates to.
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14 Sep 2026 13:03 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
      · 2 of our mailboxes hold it
(no subject)
Atul I need to see the Trafe Sheet and invoice for the trade / sale Please forward to me
14 Sep 2026 12:35 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi Quenton, Done, Could you please review and authorise it in the bank at your earliest convenience? [media attached: image — not captured]
14 Sep 2026 12:33 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Need to set up out CBA a payment for James today
14 Sep 2026 12:32 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Completed
14 Sep 2026 12:09 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi @189549875617848 , I have created a transfer draft from BOS to CBA #2546. Could you please review and authorise it in the bank at your earliest convenience? [media attached: image — not captured]
14 Sep 2026 12:02 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi Quenton, I will prepare transfer draft and let you know soon.
14 Sep 2026 11:22 AESTwhat was said
      jennyh@favcoqld.com.au
      · in
      · email
      
Re: Export Invoice 07/09
Favco chases deposit payment for #26109/1038318.
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14 Sep 2026 10:28 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
      · 2 of our mailboxes hold it
(no subject)
I will do this on Monday as Sydney team must be done for the day. Can we process any payment and banking related task before 5 PM Sydney time? That way team still will be able to provide me the OTP I need to process the transactions.
14 Sep 2026 08:57 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Message from BOS
14 Sep 2026 08:57 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Good morning Quenton , funds were received from total fresh connection , trust this help
14 Sep 2026 06:30 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*Daily desk report — 2 items need attention* Reading email: yes (0 processed in the last 24h). Sending: held — only sends James has approved leave the desk. Live trades tracked: 23 (208 open obligations). Decisions awaiting you: 1255 — • Send FINAL CI CUSTOMER — trade 1038326 — TOTALFRESH • A message to cherrelyn@easterngreen.com.sg came back undelivered • A message to jcook@mercermooney.com came back undelivered Messages at the desk awaiting action: 14. Needs attention: • Outbound sending is silenced — the estate cannot send most email to counterparties or routine alerts (this watchdog stil [only the opening of this message is held]
14 Sep 2026 06:30 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: [only the opening of this message is held]
14 Sep 2026 06:30 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: [only the opening of this message is held]
14 Sep 2026 06:30 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: "Carter & Associates Finance" <carterandassoc@obsidianadvisory.com.au> Subject: Re: Updated invoice and Statement of Account Arrived: 6d ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
13 Sep 2026 06:30 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*Daily desk report — 2 items need attention* Reading email: yes (0 processed in the last 24h). Sending: held — only sends James has approved leave the desk. Live trades tracked: 23 (208 open obligations). Decisions awaiting you: 1254 — • Send FINAL CI CUSTOMER — trade 1038326 — TOTALFRESH • A message to cherrelyn@easterngreen.com.sg came back undelivered • A message to jcook@mercermooney.com came back undelivered Messages at the desk awaiting action: 14. Needs attention: • Outbound sending is silenced — the estate cannot send most email to counterparties or routine alerts (this watchdog stil [only the opening of this message is held]
13 Sep 2026 06:15 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: [only the opening of this message is held]
13 Sep 2026 06:15 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: [only the opening of this message is held]
13 Sep 2026 06:15 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: "Carter & Associates Finance" <carterandassoc@obsidianadvisory.com.au> Subject: Re: Updated invoice and Statement of Account Arrived: 5d ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
12 Sep 2026 19:09 AESTwhat was said
      jenny@easterngreen.com.sg
      · in
      · email
      
1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September
(no specific reference to 1038315 in this message) Jenny asks that colleague mingfeng@easterngreen.com.sg be CC'd on all future sea shipment emails.
12 Sep 2026 19:09 AESTwhat was said
      Jenny
      · in
      · email
      
      · 2 of our mailboxes hold it
Re: 1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September
Dear Team, Kindly CC my colleague, mingfeng@easterngreen.com.sg , on all future sea shipment emails. Thank you
12 Sep 2026 06:31 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*Daily desk report — 2 items need attention* Reading email: yes (0 processed in the last 24h). Sending: held — only sends James has approved leave the desk. Live trades tracked: 23 (208 open obligations). Decisions awaiting you: 1251 — • Send FINAL CI CUSTOMER — trade 1038326 — TOTALFRESH • A message to cherrelyn@easterngreen.com.sg came back undelivered • A message to jcook@mercermooney.com came back undelivered Messages at the desk awaiting action: 14. Needs attention: • Outbound sending is silenced — the estate cannot send most email to counterparties or routine alerts (this watchdog stil [only the opening of this message is held]
12 Sep 2026 06:01 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: [only the opening of this message is held]
12 Sep 2026 06:01 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: "Carter & Associates Finance" <carterandassoc@obsidianadvisory.com.au> Subject: Re: Updated invoice and Statement of Account Arrived: 4d ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
11 Sep 2026 19:34 AESTwhat was said
      carterandassoc@obsidianadvisory.com.au
      · in
      · email
      
AP/AR Report 11/09/2026
(no specific reference to 1038324 in this message) AP report cover note from Obsidian Advisory (Atul Sangvekar); figures only in linked Google sheet/attached xlsx, body names no trade. AR report not included because the Export team emailed about AR adjustments; updated AR report to follow once adju…
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11 Sep 2026 10:46 AESTwhat was said
      jenny@easterngreen.com.sg
      · in
      · email
      
1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September
Eastern Green asks C&A to send and surrender the SWB for 1038315 once ready.
11 Sep 2026 10:46 AESTwhat was said
      Jenny
      · in
      · email
      
      · 2 of our mailboxes hold it
Re: 1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September
Dear Team, Kindly send us and surrender SWB once ready. Thank you
10 Sep 2026 22:04 AESTwhat was said
      exports@carterandassoc.com.au
      · out
      · email
      
Missing PO Details and Supplier Purchase Bills
Desk pulling outstanding PO and purchase bill documents from trade files; will send to Atul directly as each is confirmed.
10 Sep 2026 22:02 AESTwhat was said
      james@carterandassoc.com.au
      · out
      · email
      
Missing PO Details and Supplier Purchase Bills
(no specific reference to 1038324 in this message) James forwards Atul's missing PO/purchase bill list to the desk with only '???'. No new trade content.
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10 Sep 2026 22:02 AESTwhat was said
      James McNamara
      · out
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Fwd: Missing PO Details and Supplier Purchase Bills
??? ---------- Forwarded message --------- From: Carter & Associates Finance <carterandassoc@obsidianadvisory.com.au> Date: Thu, 10 Sept 2026, 17:45 Subject: Missing PO Details and Supplier Purchase Bills To: Quenton Carter <quenton@carterandassoc.com.au>, James McNamara < james@carterandassoc.com.au> Cc: Carter & Associates Finance <carterandassoc@obsidianadvisory.com.au>, Carter & Associates <ex
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10 Sep 2026 21:20 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Bit confused here. what needs to be corrected? out of two AWB, they have receuved one. with the 1931 qty. so the other one they will recive too. right? the 1st line of invoice is the goods they must hv received i guess..! [media attached: image — not captured]
10 Sep 2026 19:37 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
It needs to be corrected
10 Sep 2026 19:35 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
We need to change XERO invoice?
10 Sep 2026 19:17 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
      · 2 of our mailboxes hold it
(no subject)
QC Fresh 呢票 Total 件數2891, 但我地收到得1931 佢宜家STMT追找數 要同返供應商講 [media attached: document — not captured]
10 Sep 2026 17:58 AESTwhat was said
      exports@carterandassoc.com.au
      · out
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Missing PO Details and Supplier Purchase Bills
Eastern Green, strawberries: no Grower Connect purchase bill on Carter file yet; will follow up and send when it lands.
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10 Sep 2026 17:58 AESTwhat was said
      Carter & Associates
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      · 2 of our mailboxes hold it
RE: Missing PO Details and Supplier Purchase Bills
Hi Atul, On your list below: 1038315 (Eastern Green) — PO attached (current version,). Purchase bill you already have (Favco invoice 26092). 1038318 (Eastern Green) — PO attached (current version,). Purchase bill you already have (Favco invoice 26109). Both POs were only finalised in our system this morning, which is why they hadn't reached you yet — sorry for the gap. 1038285R (B L Naidu &
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10 Sep 2026 17:48 AESTwhat was said
      exports@carterandassoc.com.au
      · out
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Missing PO Details and Supplier Purchase Bills
Desk says outstanding PO / purchase bill documents are being pulled from trade files and will be forwarded invoice by invoice as confirmed.
10 Sep 2026 17:45 AESTwhat was said
      carterandassoc@obsidianadvisory.com.au
      · in
      · email
      
Missing PO Details and Supplier Purchase Bills
Listed: customer EASTERN GREEN MARKETING; purchase bill Not received; PO Received.
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10 Sep 2026 16:17 AESTwhat was said
      carterandassoc@obsidianadvisory.com.au
      · in
      · email
      
Open accounts - book corrections after today's reconciliation
(no specific reference to 1038326 in this message) Atul follows up to James: asks again whether to proceed with the changes in Xero outlined in the Export team's email.
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10 Sep 2026 16:14 AESTwhat was said
      carterandassoc@obsidianadvisory.com.au
      · in
      · email
      
AP/AR Report 10/09/2026
(no specific reference to 1038324 in this message) AP report cover note from Obsidian Advisory (Atul Sangvekar); figures only in linked Google sheet/attached xlsx, body names no trade. AR report withheld pending AR adjustments requested by Export team. Asks whether AP payment should be processed to…
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10 Sep 2026 12:17 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
Understood, Quenton — leaving that one with James to sort directly since he's got the image and the trade detail in hand. On the group side, nothing new needs a joint decision right now. Trades in flight are moving normally, no fresh complaints in the last day. On money: collectable AR sits around 581k. The one live chase item is Sky Fresh-Fruits Import & Export, 95k outstanding at 317 days — that
10 Sep 2026 12:15 AESTwhat was saidWhatsApp
      Quenton
      · out
      
(no subject)
James is able to provide
10 Sep 2026 12:14 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
Quenton — the image isn't coming through on my end again, just the text around it, so I can't read what's on it. Can you tell me which trade or customer this is for, and I'll pull the exact total straight away? If it's a general "what's going out tomorrow" question rather than one specific invoice, let me know and I'll check what's scheduled for dispatch and give you the totals across those trades
10 Sep 2026 12:12 AESTwhat was saidWhatsApp
      Quenton
      · out
      
      · 2 of our mailboxes hold it
(no subject)
Hi Total for tomorrow delivery [media attached: image — not captured]
10 Sep 2026 11:48 AESTwhat was said
      James McNamara
      · out
      · email
      
Your book — Thursday 10 September
Morning Quenton, Here is where every live trade stands right now. SHIPPED — IN THE AIR OR AT SEA 1038315 — Eastern Green (Singapore), Murcott mandarins, on the water, due into Singapore 18 September. Now correctly invoiced at 1,898 cartons, $57,515.25 — Favco's count was confirmed and the corrected invoice went out yesterday. Nothing more needed from you here. 1038318 — Eastern Green (Singapore),
9 Sep 2026 21:08 AESTwhat was said
      carterandassoc@obsidianadvisory.com.au
      · in
      · email
      
Open accounts - book corrections after today's reconciliation
(no specific reference to 1038326 in this message) Atul asks James and Quenton whether to proceed with the Export team's AR corrections (voids, credit notes, adjustments) in Xero, as this is the first time Export has sent AR instructions directly.
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9 Sep 2026 20:09 AESTwhat was said
      Carter & Associates
      · out
      · email
      
RE: 1038315 / S00204089 - final sea waybill and phyto needed for Eastern Green clearance
Hi Mandy Thank you, noted that no phytosanitary certificate is required for Singapore and that none has been issued. We will advise Eastern Green's clearance contact accordingly. We have the re-attached email with the final sea waybill and will check it against our records. One point remains open before we re-issue our commercial invoice and packing list: please confirm the carton count and gross
9 Sep 2026 20:05 AESTwhat was said
      bneexport@vision.com.au
      · in
      · email
      
1038315 / S00204089 - final sea waybill and phyto needed for Eastern Green clearance
Forwarded James 8 Sep: S00203486, CMA CGM Rossini V.636N is trade 1038318, not 1038315; 1 Sep confirmation both bookings same trade was wrong; draft BL to read shipper ref 1038318, consignee Eastern Green Marketing Pte Ltd, 630 ctns Murcott 18 kg + 1,210 ctns Murcott 9 kg = 1,840 cartons, net 22,23…
RE: URGENT - S00203486 is our trade 1038318, not 1038315 - please check the EDN/RFP, and draft B/L response.eml not captured, image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.gif not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.jpg not captured, WBL_AEL2086783.pdf not captured
9 Sep 2026 20:05 AESTwhat was said
      VIF Export
      · in
      · email
      
      · 2 of our mailboxes hold it
RE: 1038315 / S00204089 - final sea waybill and phyto needed for Eastern Green clearance
Hi, There is no requirement for a Phyto in Singapore so it has not been issued. The final waybill was emailed through yesterday - as per the attached email.
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9 Sep 2026 19:19 AESTwhat was said
      exports@carterandassoc.com.au
      · out
      · email
      
1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September
CI: 1,898 ctn, AUD 57,515.25, waybill AEL2086783. OPAL Cl1 18 kg 567 ctn at AUD 47.50 = AUD 26,932.50; FRESH 9 kg 726 ctn at AUD 25.25 = AUD 18,331.50; GENERIC Cl2 9 kg 605 ctn at AUD 20.25 = AUD 12,251.25. Old 1,840 ctn/AUD 57,452.50 withdrawn; 50% AUD 28,757.63 due on docs.
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9 Sep 2026 19:19 AESTwhat was said
      Carter & Associates
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      · 2 of our mailboxes hold it
1038315 - Murcott mandarins to Singapore - final commercial invoice and packing list, 1,898 cartons, CMA CGM Etosha V.635N, ETA 18 September
Good evening Cherrelyn Attached are the final commercial invoice and packing list for trade 1038315, the container of Murcott mandarins on CMA CGM Etosha voyage 635N, which sailed from Brisbane on 3 September and is due at Singapore on 18 September. They replace every earlier version. 1. Commercial Invoice 1038315, version 5: 1,898 cartons, AUD 57,515.25. It carries the vessel, the voyage and the
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9 Sep 2026 19:16 AESTwhat was said
      exports@carterandassoc.com.au
      · out
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Xero - re-issue 1038315 (Eastern Green) at AUD 57,515.25 for 1,898 cartons; Favco invoice 26092 agrees to PO 1038315
Xero inv 1038315 AUD 57,452.50 (1,840 ctn) to be re-issued at AUD 57,515.25 (567 x AUD 47.50, 726 x AUD 25.25, 605 x AUD 20.25), dates 19 Aug/2 Sep unchanged. Favco inv 26092 AUD 37,836.00 = 567 x AUD 36.00 + 726 x AUD 14.00 + 605 x AUD 12.00, agrees PO. Waybill AEL2086783.
9 Sep 2026 19:16 AESTwhat was said
      Carter & Associates
      · out
      · email
      
      · 2 of our mailboxes hold it
Xero - re-issue 1038315 (Eastern Green) at AUD 57,515.25 for 1,898 cartons; Favco invoice 26092 agrees to PO 1038315
Good evening Atul Trade 1038315, Eastern Green Marketing, Murcott mandarins by sea from Brisbane to Singapore on CMA CGM Etosha V.635N, waybill AEL2086783, arriving 18 September. Sales invoice 1038315 in Xero (AUD 57,452.50 for 1,840 cartons) is to be re-issued at AUD 57,515.25 to match the corrected Commercial Invoice sent to the customer this evening. The three lines are: 1. 567 cartons OPAL
9 Sep 2026 18:51 AESTwhat was said
      exports@carterandassoc.com.au
      · out
      · email
      
1038315 / S00204089 - final sea waybill and phyto needed for Eastern Green clearance
(no specific reference to 1038318 in this message) C&A asks Vision (Mandy) for final sea waybill, phyto certificate and other clearance docs for 1038315 as Eastern Green's clearance contact requested them; C&A holds only draft BL of 2 Sep; re-issuing CI and packing list at 1,898 cartons.
9 Sep 2026 18:51 AESTwhat was said
      Carter & Associates
      · out
      · email
      
      · 2 of our mailboxes hold it
1038315 / S00204089 - final sea waybill and phyto needed for Eastern Green clearance
Good evening Mandy Trade 1038315, booking S00204089, CMA CGM Etosha V.635N, container CXRU1281546, sea waybill AEL2086783, Eastern Green Marketing, Singapore, ETA 18 September. The consignee's import clearance contact has asked us for the shipping documents and we hold only the draft bill of lading of 2 September. Could you please send: 1. The final sea waybill as issued by the carrier at cut-off.
9 Sep 2026 18:30 AESTwhat was said
      james@carterandassoc.com.au
      · out
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Your book — Wednesday 9 September
Duplicate strawberry number, cancelled; 1038324 is the live one.
9 Sep 2026 18:30 AESTwhat was said
      James McNamara
      · out
      · email
      
Your book — Wednesday 9 September
Morning Quenton, Here is where every live trade stands right now. SHIPPED — IN THE AIR OR AT SEA 1038315 — Eastern Green (Singapore), Murcott mandarins, on the water, due into Singapore 18 September. Invoiced at 1,840 cartons, $57,452.50. Favco has since confirmed in writing that what actually shipped was 1,898 cartons in a different mix. See question 4 below — that decision is on you. 1038318 — E [only the opening of this message is held]
9 Sep 2026 18:13 AESTwhat was said
      carterandassoc@obsidianadvisory.com.au
      · in
      · email
      
AP/AR Report 09/09/2026
(no specific reference to 1038326 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 09/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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9 Sep 2026 17:57 AESTwhat was said
      exports@carterandassoc.com.au
      · out
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Open accounts - book corrections after today's reconciliation
(no specific reference to 1038326 in this message) Exports desk to Atul: 23 AR book corrections (Sky Fresh, Freco void QC25004 AUD 8,960.00 duplicate, Barakat, Anusaya, Naidu, Total Fresh, Eastern Green, Eastern Wealth, Priority Produce, credit balances, Kibsons). CN-1038322 and CN-1038323 to CN-10…
9 Sep 2026 08:54 AESTwhat was said
      bneexport@vision.com.au
      · in
      · email
      
RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached
Vision confirms EDN, RFP and waybill for S00203486 updated with correct 1038318 info; amended draft waybill attached (449829937 (1).pdf).
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9 Sep 2026 07:35 AESTwhat was said
      exports@carterandassoc.com.au
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Favco invoice 26092 — trade 1038315 — for entry
Favco supplier invoice 26092 (attached) for 1038315 forwarded to bookkeeper for entry and first tranche payment; figures not stated in body.
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9 Sep 2026 07:35 AESTwhat was said
      Carter & Associates
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      · 2 of our mailboxes hold it
Favco invoice 26092 — trade 1038315 — for entry
Hi team, Forwarding Favco's invoice 26092 for trade 1038315 (Eastern Green Marketing mandarins) — it had not reached this mailbox despite James's earlier request to Jenny Hudgson at Favco to resend it directly here for entry and first tranche payment. Attached now. Please confirm once entered. CARTER & ASSOCIATES Excellence in Fresh Produce
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9 Sep 2026 07:27 AESTwhat was said
      tinas@favcoqld.com.au
      · in
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Re: Export Invoice 07/09
Favco invoice 26109 resent with PO 1038318 (attachment 'Invoice with PO 1038318.pdf').
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9 Sep 2026 07:01 AESTwhat was said
      jennyh@favcoqld.com.au
      · in
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Re: Export Invoice 07/09
Favco will add PO 1038318 to #26109 and resend invoice and packing list.
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9 Sep 2026 06:32 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
Quenton — just to make sure I don't misfire on this, can you tell me which of these "more information" is about? 1) The sea freight invoice policy question we left open — whether "invoices to the purchasing customer" is a blanket rule for every sea shipment or just specific trades/customers, or 2) Something else entirely — a trade, a customer enquiry, or one of the links/photos that didn't come th
9 Sep 2026 06:30 AESTwhat was saidWhatsApp
      Quenton
      · out
      
(no subject)
more information
8 Sep 2026 23:00 AESTwhat was said
      Carter & Associates
      · out
      · email
      
[ARCH] Intervention #1132 — FIX — AR decision auto-applied: Eastern Green → pending review (mi
Architect intervention logged Tue 8 Sep, 23:00 ID: 1132 Category: FIX Logged by: ar decision miner Summary: AR decision auto-applied: Eastern Green → pending review (mined from gmail) What changed: chase status row 1048 set decision='pending review' for customer 'Eastern Green'. Quote from james: "1038315: price the 121 extra FRESH cartons, or leave the invoice at 1,840." Why: Active AR-de
8 Sep 2026 22:55 AESTwhat was said
      james@carterandassoc.com.au
      · out
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Live trades tonight, 8 Sep — and three decisions only you can give
Was a second entry of the strawberry order and is cancelled.
8 Sep 2026 21:26 AESTwhat was said
      messaging-service@post.xero.com
      · in
      · email
      
Statement from Carter & Associates for EASTERN GREEN MARKETING
(no specific reference to 1038324 in this message) Xero statement reminder from Carter & Associates Finance to Eastern Green Marketing: overdue account, outstanding total $166740.00 AUD; statement attached; body names no trade or invoice numbers.
Statement for EASTERN GREEN MARKETING  As At 08Sep2026.pdf not captured
8 Sep 2026 20:31 AESTwhat was saidWhatsApp
      Carter and associates
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(no subject)
Boss, please help
8 Sep 2026 20:31 AESTwhat was saidWhatsApp
      Carter and associates
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(no subject)
08/1736 help me ya i jz need to know the shipper name first if they can't sent the awb now
8 Sep 2026 20:30 AESTwhat was saidWhatsApp
      Carter and associates
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(no subject)
i need the awb to declare [media attached: image — not captured]
8 Sep 2026 19:43 AESTwhat was said
      james@carterandassoc.com.au
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RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached
S00203486 (trade 1038318, 1,840 cartons for Eastern Green, Singapore): asks vessel/ETD/ETA, EDN/RFP relodgement confirmation, BL number.
8 Sep 2026 18:57 AESTwhat was said
      quenton@carterandassoc.com.au
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Four items
Q: is $38.00 a tray inclusive of air freight or does Eastern Green pay freight separately? Note said 'cost 25.50 delivered, no freight, sale price 38.00'; cannot invoice until known. Answer: 'Eastern Green never pays freight'.
8 Sep 2026 18:05 AESTwhat was saidWhatsApp
      Carter and associates
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(no subject)
URGENT Where do I find the invoice and awb for strawberries to eastern green?
8 Sep 2026 17:57 AESTwhat was said
      james@carterandassoc.com.au
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Trade 1038318 — Commercial Invoice and Packing List, CMA CGM Rossini V.636N
630 ctns Murcott OPAL Class 1 18 kg net at AUD 60.60; 1,210 ctns Murcott FRESH 9 kg net at AUD 32.00; 1,840 cartons, net 22,230 kg, gross 24,070 kg; CFR Singapore; invoice total AUD 76,898.00; CMA CGM Rossini V.636N, booking S00203486; BL still in draft with Vision.
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8 Sep 2026 17:54 AESTwhat was said
      james@carterandassoc.com.au
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RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached
630 ctns Murcott OPAL Class 1 18 kg net; 1,210 ctns Murcott FRESH 9 kg net; 1,840 cartons; net 22,230 kg; gross 24,070 kg; consignee Eastern Green Marketing Pte Ltd, CFR Singapore; invoice value AUD 76,898.00; 640 cartons / 24,260 kg figures came from C&A in error and are superseded.
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8 Sep 2026 17:37 AESTwhat was said
      james@carterandassoc.com.au
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The book as it stands tonight — and four things only you can answer
Closed: cancelled, it was a duplicate. 1038324 is the strawberry number.
8 Sep 2026 17:27 AESTwhat was saidWhatsApp
      CountHQ
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(no subject)
Done.
8 Sep 2026 17:19 AESTwhat was said
      carterandassoc@obsidianadvisory.com.au
      · in
      · email
      
Updated invoice and Statement of Account
Invoice 1038315 (attachment Invoice 1038315.pdf) sent by bookkeeper to Eastern Green on 8 Sep with waybill documents; amount not stated in body.
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8 Sep 2026 17:13 AESTwhat was said
      liam.fraser@vision.com.au
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RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached
(no specific reference to 1038318 in this message) Liam Fraser (Vision) says item 4 (booking S00204405) was sent yesterday on WhatsApp.
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8 Sep 2026 17:02 AESTwhat was said
      bneexport@vision.com.au
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RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached
Vision will update S00203486 references to 1038318; EDN/RFP had been created on the earlier (1038315) CIV; updated draft BL to follow.
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8 Sep 2026 16:00 AESTwhat was said
      james@carterandassoc.com.au
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Re: Export Invoice 07/09
Favco export invoice 000101631455 (AUD 50,760.00, dated 5 September) is PO 1038318; matches exactly: 630 cartons of 18 kg Murcott at $46.00 and 1,210 cartons of 9 kg at $18.00.
8 Sep 2026 16:00 AESTwhat was said
      james@carterandassoc.com.au
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RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached
S00203486, CMA CGM Rossini V.636N = 1038318. Draft BL to read shipper ref 1038318, consignee Eastern Green Marketing Pte Ltd, 630 ctns Murcott 18 kg + 1,210 ctns Murcott 9 kg = 1,840 cartons, net 22,230 kg / gross 24,070 kg; do not finalise at 640 cartons or 24,260 kg.
8 Sep 2026 14:41 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
Understood — noting that as standing policy: sea freight documentation invoices go direct to the purchasing customer on each trade, not to a third party or just filed internally. I'll apply this going forward across our sea trades. To make sure it's actioned properly, one thing I need from whoever's setting this: is this a blanket rule for every customer on every sea shipment, or specific to a par
8 Sep 2026 14:39 AESTwhat was saidWhatsApp
      Carter and associates
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(no subject)
One of the damm reasons the company is not getting paid!
8 Sep 2026 14:38 AESTwhat was saidWhatsApp
      Quenton
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(no subject)
All sea freight doc invoices need to be sent to the purchasing customer
8 Sep 2026 14:38 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
All sea freight doc invoices need to be sent to the purchasing customer
8 Sep 2026 13:10 AESTwhat was said
      bneexport@vision.com.au
      · in
      · email
      
RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached
Draft BL (449744001.pdf) issued for S00203486, CMA CGM Rossini V.636N (the shipment later confirmed as 1038318).
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8 Sep 2026 13:10 AESTwhat was said
      VIF Export
      · in
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      · 2 of our mailboxes hold it
RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached
Good afternoon, Draft BL attached for this shipment. Can you please check and advise if any changes are required? Thanks
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8 Sep 2026 12:22 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi @189549875617848 , I sent the SOA and invoice to Eastern Green yesterday.
8 Sep 2026 07:50 AESTwhat was saidWhatsApp
      Carter and associates
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      · 4 of our mailboxes hold it
(no subject)
hello boss, I'm waiting for docs. I didn't receive, can you send me. I'll arrange payment immediately
7 Sep 2026 19:10 AESTwhat was said
      carterandassoc@obsidianadvisory.com.au
      · in
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Updated invoice and Statement of Account
(no specific reference to 1038315 in this message) Atul re-sends invoice #1037996 and Statement of Account to Eastern Green; total outstanding balance $82,546 as at today; requests payment. Body names no in-scope trade.
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7 Sep 2026 17:53 AESTwhat was saidWhatsApp
      Carter and associates
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      · 2 of our mailboxes hold it
(no subject)
Message from Eastern Green, what is missing from happening with
7 Sep 2026 17:53 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
hello boss, I'm waiting for docs. I didn't receive, can you send me. I'll arrange payment immediately
7 Sep 2026 15:35 AESTwhat was said
      carterandassoc@obsidianadvisory.com.au
      · in
      · email
      
AP/AR Report 04/09/2026
(no specific reference to 1038322 in this message) Further AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) sent 07/09/2026 in same thread with new AR and AP Google Sheets links (no xlsx attached); figures only in linked sheets; body names no trade.
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7 Sep 2026 14:12 AESTwhat was said
      bneexport@vision.com.au
      · in
      · email
      
RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached
(no specific reference to 1038318 in this message) Mandy (Vision): check with Quenton & James on the reference numbers; they are two separate live shipments; C&A provided the references for both and must confirm back.
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7 Sep 2026 14:12 AESTwhat was said
      VIF Export
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      · 2 of our mailboxes hold it
RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached
Please check with Quenton & James regarding the reference number for both shipments. They are two separate live shipments, you provided me with the reference numbers for both, so you will need to check these on your end and confirm it back to me please
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7 Sep 2026 14:07 AESTwhat was said
      exports@carterandassoc.com.au
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RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached
(no specific reference to 1038318 in this message) C&A asks Vision, before EDN/RFP are lodged against S00203486, whether the two bookings carrying reference 1038315 (S00204089 Etosha and S00203486 Rossini) are separate live bookings or a duplicated reference, which booking the CI/PL apply to, and S…
7 Sep 2026 14:07 AESTwhat was said
      Carter & Associates
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      · email
      
      · 2 of our mailboxes hold it
RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached
Hi Mandy, Thanks for arranging the EDN and RFP. Before these are lodged against S00203486, we do need a direct answer on the booking position, as it is still not clear from our side and we want to avoid documents being lodged against cargo that is not moving on the Rossini. Two bookings have been carrying our reference 1038315 on this thread: 1. S00204089, CMA CGM Etosha V.635N, which per your con
7 Sep 2026 14:06 AESTwhat was said
      Carter & Associates
      · out
      · email
      
RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached
Hi Mandy, Thanks for arranging the EDN and RFP. Before these are lodged against S00203486, we do need a direct answer on the booking position, as it is still not clear from our side and we want to avoid documents being lodged against cargo that is not moving on the Rossini. Two bookings have been carrying our reference 1038315 on this thread: 1. S00204089, CMA CGM Etosha V.635N, which per your con
7 Sep 2026 14:00 AESTwhat was said
      bneexport@vision.com.au
      · in
      · email
      
RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached
Vision says it was assured by C&A that the order reference (1038315) was the same as the previous shipment and arranged the Rossini S00203486 shipment on that basis; will now lodge EDN and RFP using the 1038315 CIV.
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7 Sep 2026 14:00 AESTwhat was said
      VIF Export
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      · email
      
      · 2 of our mailboxes hold it
RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached
Hi, I asked the question about the order reference being the same as the previous shipment and you assured me that was correct. I have arranged the shipment based on this information. Thanks for the CIV, I’ll arrange the EDN and RFP now.
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7 Sep 2026 13:56 AESTwhat was said
      jennyh@favcoqld.com.au
      · in
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Re: Export Invoice 07/09
(no specific reference to 1038318 in this message) Jenny (Favco) replies that Quenton needs to advise the C&A PO number, then Favco will add it and resend the export invoice.
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7 Sep 2026 13:55 AESTwhat was said
      exports@carterandassoc.com.au
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RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached
CI/PL for 1038315 (Eastern Green, Murcott) sent to Vision for EDN/RFP. Bookings S00204089 Etosha V.635N (departed BNE 03/09 0600hrs, ETA SIN 18/09) and S00203486 Rossini V.636N (cut-off 07/09 2200hrs) both carry 1038315; C&A asks split or reference error.
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7 Sep 2026 13:55 AESTwhat was said
      Carter & Associates
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      · 2 of our mailboxes hold it
RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached
Hi Mandy, Apologies for the delay — please find attached the Commercial Invoice and Packing List for trade 1038315 (Eastern Green Marketing, Mandarin — Murcott) for lodgement of the EDN/RFP ahead of today's cut-off. One clarification while we have you: our records show booking S00204089 (CMA CGM Etosha V.635N) already departed BNE 03/09 at 0600hrs, ETA SIN 18/09. Booking S00203486 (CMA CGM Rossini
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7 Sep 2026 13:53 AESTwhat was said
      exports@carterandassoc.com.au
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RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486
CI re-sent for Rossini booking S00203486 EDN/RFP. C&A notes Etosha V.635N booking S00204089 (departed 03/09 0600hrs, ETA SIN 18/09) also carried 1038315; asks if split across both vessels or reference carried in error.
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7 Sep 2026 13:53 AESTwhat was said
      Carter & Associates
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RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486
Hi Mandy, Apologies for the delay reaching you directly — the commercial invoice for trade 1038315 (Eastern Green Marketing, Mandarin — Murcott) went out earlier this week with bneexport@vision.com.au on cc, but re-attaching it here now given today's cut-off so you have it in hand for the EDN/RFP. One point we'd like to reconcile on our side: our records show a departure confirmation from your off
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7 Sep 2026 13:49 AESTwhat was said
      bneexport@vision.com.au
      · in
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RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486
Vision chases commercial docs again on 7 Sep for the Rossini shipment (ref 1038315); cannot lodge container without them.
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7 Sep 2026 13:49 AESTwhat was said
      VIF Export
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      · 2 of our mailboxes hold it
RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486
Good afternoon, Just following up on the below please, cut off is today and I cannot lodge the container on the wharf without the commercial doc’s to create the EDN and RFP. Thanks
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7 Sep 2026 13:17 AESTwhat was said
      carterandassoc@obsidianadvisory.com.au
      · in
      · email
      
Re: Export Invoice 07/09
(no specific reference to 1038318 in this message) Atul Sangvekar (Obsidian Advisory, C&A bookkeeper) thanks Tina (Favco) for the export invoice and asks her to add the PO number and resend. Quotes Tina's 7 Sep 'Export Invoice 07/09' cover note (invoice attached, no figures in body).
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7 Sep 2026 09:08 AESTwhat was said
      bneexport@vision.com.au
      · in
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RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486
Vision urgently requests the CI for the Rossini shipment (ref 1038315) on cut-off day to lodge EDN and RFP.
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7 Sep 2026 09:08 AESTwhat was said
      VIF Export
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RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486
Good morning, Please urgently send a copy of the commercial invoice for this shipment. Wharf cut off is today and I need the commercial invoice to arrange the EDN and RFP before the container can be lodged on the wharf. Thanks
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5 Sep 2026 11:54 AESTwhat was saidWhatsApp
      Carter & Associates (agent)
      · out
      
(no subject)
Got it — that's an enquiry for Brisbane to Singapore, sea, 1,260 cartons, buy price AUD 19 each. Good news: we do hold current sea rates for that run, several carriers (ANL, Cosco, PIL, ANL/OOCL/PIL combos) across 20ft and 40ft reefers, 7 to 10 day transit. To turn that into an actual sell price I'm missing two things the system needs: what's the commodity, and what's the gross weight per carton?
5 Sep 2026 11:51 AESTwhat was saidWhatsApp
      Quenton
      · out
      
(no subject)
https://carter-associates-agents-prod.james-c71.workers.dev/enquiry/trade?o=BNE&d=SIN&mode=sea&unit=CTN&qty=1260&each=19
4 Sep 2026 21:27 AESTwhat was said
      messaging-service@post.xero.com
      · in
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Statement from Carter & Associates for EASTERN GREEN MARKETING
(no specific reference to 1038315 in this message) Xero statement reminder from Carter & Associates Finance to Eastern Green Marketing: overdue account, outstanding total $82546.00 AUD; statement attached; body names no trade.
Statement for EASTERN GREEN MARKETING  As At 04Sep2026.pdf not captured
4 Sep 2026 15:49 AESTwhat was said
      carterandassoc@obsidianadvisory.com.au
      · in
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AP/AR Report 04/09/2026
(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 04/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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4 Sep 2026 11:23 AESTwhat was said
      Carter & Associates
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1038315 — Commercial documents
Good morning, The commercial documents for trade 1038315 is attached. Please come back to us if anything on it needs correcting. CARTER & ASSOCIATES Excellence in Fresh Produce
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4 Sep 2026 11:19 AESTwhat was said
      bneexport@vision.com.au
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RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486
Rossini V.636N (booking S00203486, ref 1038315): cut-off Mon 07/09 2200hrs, container to load Monday; fruit delivery requested Sat 05/09 by 11.30am; commercial docs requested.
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4 Sep 2026 11:19 AESTwhat was said
      VIF Export
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RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486
Good morning, Receivals have been set for the CMA CGM Rossini V.636N – cut off is Monday 07/09 @ 2200hrs, so we plan to load the container on Monday. Can you please confirm that the fruit will still be delivered on Saturday 05/09? Our depot will close at 12 midday Saturday, so the truck would need to arrive by 11.30am latest to allow time for unloading. Can you please send through the commercial d
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3 Sep 2026 21:20 AESTwhat was said
      messaging-service@post.xero.com
      · in
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Statement from Carter & Associates for EASTERN GREEN MARKETING
(no specific reference to 1038315 in this message) Xero statement reminder from Carter & Associates Finance to Eastern Green Marketing: overdue account, outstanding total $82546.00 AUD; statement attached; body names no trade.
Statement for EASTERN GREEN MARKETING  As At 03Sep2026.pdf not captured
3 Sep 2026 17:47 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
Also note I. Your correspondence that it is an FOB trade.
3 Sep 2026 17:43 AESTwhat was said
      carterandassoc@obsidianadvisory.com.au
      · in
      · email
      
AP/AR Report 03/09/2026
(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 03/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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3 Sep 2026 17:38 AESTwhat was saidWhatsApp
      Carter and associates
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(no subject)
Yes
3 Sep 2026 17:34 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi @189549875617848 , We have received the attached claim email from Nadan for your reference. Nadan has applied a rate of AUD 47.85 per carton, which is significantly higher than our sales rate. In addition, his email is unclear regarding the invoice number to which the claim relates. Would you like me to send an email to Nadan seeking clarification on both the rate discrepancy and the invoice nu
3 Sep 2026 12:39 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi @189549875617848 , this transfer still under pending for second approval. [media attached: image — not captured]
3 Sep 2026 09:31 AESTwhat was said
      bneexport@vision.com.au
      · in
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RE: 1038315 / S00204089 — draft MBL received, confirming carton count before we sign off
Vision confirms vessel for 1038315 / booking S00204089 departed 03/09 @ 0600hrs, current ETA SIN 18/09.
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3 Sep 2026 09:31 AESTwhat was said
      VIF Export
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      · 2 of our mailboxes hold it
RE: 1038315 / S00204089 — draft MBL received, confirming carton count before we sign off
Good morning, Confirming that this vessel has departed 03/09 @ 0600hrs. Current ETA SIN is 18/09.
image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.gif not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.jpg not captured
2 Sep 2026 21:43 AESTwhat was said
      messaging-service@post.xero.com
      · in
      · email
      
Statement from Carter & Associates for EASTERN GREEN MARKETING
(no specific reference to 1038315 in this message) Xero statement reminder from Carter & Associates Finance to Eastern Green Marketing: overdue account, outstanding total $82546.00 AUD; statement attached; body names no trade.
Statement for EASTERN GREEN MARKETING  As At 01Sep2026.pdf not captured
2 Sep 2026 19:41 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
[media attached: image — not captured]
2 Sep 2026 19:41 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi @189549875617848 are going to approve this?
2 Sep 2026 19:05 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Ok thanks
2 Sep 2026 18:40 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
HI Quenton, I’m not sure how to cancel it, and I believe it is a standing instruction from QRIDA to us. As such, the payment will likely be automatically debited from our CBA account.
2 Sep 2026 18:36 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
I have set up the BOS to CBA transfer Awaiting secondary signing
2 Sep 2026 18:35 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Please cancel the QRIDA payment in CBA Confirm when completed
2 Sep 2026 18:35 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
I have set it up
2 Sep 2026 18:24 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
I will do this tomorrow as Sydney team must be done for the day. Can we process any payment and banking related task before 5 PM Sydney time? That way team still will be able to provide me the OTP I need to process the transactions.
2 Sep 2026 18:21 AESTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Atul Set up to transfer 18,500.00 to CBA today Thank you
2 Sep 2026 18:06 AESTwhat was said
      carterandassoc@obsidianadvisory.com.au
      · in
      · email
      
AP/AR Report 02/09/2026
(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 02/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, QC Fresh - AP Run 02.09.2026.xlsx not captured, 02092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured
2 Sep 2026 17:58 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
Ok thanks
2 Sep 2026 17:46 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
for payee detail.
2 Sep 2026 17:46 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
I have sent email to Karen
2 Sep 2026 17:46 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
Payer*
2 Sep 2026 17:45 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
Please contact BOS and ask why we are never informed of payee?
2 Sep 2026 17:45 AESTwhat was saidWhatsApp
      James McNamara
      · out
      
(no subject)
Who?
2 Sep 2026 17:44 AESTwhat was saidWhatsApp
      CountHQ
      · in
      
(no subject)
Hi @189549875617848 I’ve just noticed that we’ve received $19k in the BOS account. Should we transfer $2k to the CBA account so that the QRIDA payment can be successfully debited from the CBA account?
2 Sep 2026 17:02 AESTwhat was said
      exports@carterandassoc.com.au
      · out
      · email
      
Eastern Green - minutes and commitments from the 31 August Singapore lunch (full version)
Xero: invoice 1038315 due 2 Sep 2026, AUD 57,452.50, 'falls due today'. Carton count never confirmed: Vision flagged 1,840 cartons on CI/PL vs 1,898 on delivery paperwork; 4pm cutoff Fri 28 Aug passed with no written figure from Favco; chasing payment on an unverified document.
2 Sep 2026 16:37 AESTwhat was said
      exports@carterandassoc.com.au
      · out
      · email
      
Al Bakrawe October growers - the full Xero supplier ledger, replacing yesterday's short list
Supplier list notes Favco QLD - Murcott mandarins (current season, 1038315).
2 Sep 2026 16:37 AESTwhat was said
      Carter & Associates
      · out
      · email
      
Al Bakrawe October growers - the full Xero supplier ledger, replacing yesterday's short list
Good afternoon Quenton James pointed out that yesterday's list was too narrow - it was read from captured invoices only and missed the market houses and several growers. This one is the complete supplier ledger from Xero for last year (FY26), produce suppliers only. Products are marked only where a record or James states them. Market houses: - Favco QLD - Murcott mandarins (current season, 1038315

106 lines carry no time at all and sit at the end.

Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 13:48 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 15:26 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 15:26 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 15:26 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 15:26 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 14:52 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 14:51 AEDT; trade states at 9 Oct 2026 15:14 AEDT; WhatsApp messages at 9 Oct 2026 15:25 AEDT; WhatsApp pictures at 9 Oct 2026 15:13 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.

Actions on this trade

The acts

James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.

At ARRIVED

What is owed while a trade sits here: the customer advised, and the named consignee advised where he is not the customer. Late here means: the stated arrival date has passed with no notice from anyone.

Documents

document	produced	it prints
BOOKING CONFIRMATION	not stated	no total on it	recorded with no file on this machine
BOOKING CONFIRMATION	not stated	no total on it	recorded with no file on this machine
BOOKING CONFIRMATION	not stated	no total on it	recorded with no file on this machine
BOOKING CONFIRMATION	not stated	no total on it	recorded with no file on this machine
BOOKING CONFIRMATION	not stated	no total on it	recorded with no file on this machine
BOOKING CONFIRMATION	not stated	no total on it	recorded with no file on this machine
BOOKING CONFIRMATION	not stated	no total on it	recorded with no file on this machine
BOOKING CONFIRMATION	not stated	no total on it	recorded with no file on this machine
BOOKING CONFIRMATION	not stated	no total on it	recorded with no file on this machine
BOOKING CONFIRMATION	not stated	no total on it	recorded with no file on this machine
BOOKING CONFIRMATION	not stated	no total on it	recorded with no file on this machine
BOOKING CONFIRMATION	not stated	no total on it	recorded with no file on this machine
BOOKING CONFIRMATION	not stated	no total on it	recorded with no file on this machine
BOOKING CONFIRMATION	not stated	no total on it	recorded with no file on this machine
BOOKING CONFIRMATION	not stated	no total on it	recorded with no file on this machine
BOOKING CONFIRMATION	not stated	no total on it	recorded with no file on this machine
COMMERCIAL INVOICE	not stated	no total on it	recorded with no file on this machine
COMMERCIAL INVOICE	not stated	no total on it	recorded with no file on this machine
COMMERCIAL INVOICE	not stated	no total on it	recorded with no file on this machine
COMMERCIAL INVOICE	not stated	no total on it	recorded with no file on this machine
COMMERCIAL INVOICE	not stated	no total on it	recorded with no file on this machine
COMMERCIAL INVOICE	not stated	no total on it	recorded with no file on this machine
COMMERCIAL INVOICE	not stated	no total on it	recorded with no file on this machine
COMMERCIAL INVOICE	not stated	no total on it	recorded with no file on this machine
COMMERCIAL INVOICE	not stated	no total on it	recorded with no file on this machine
COMMERCIAL INVOICE	not stated	no total on it	recorded with no file on this machine
COMMERCIAL INVOICE	not stated	no total on it	recorded with no file on this machine
FORWARDER INVOICE	not stated	no total on it	recorded with no file on this machine
FORWARDER INVOICE	not stated	no total on it	recorded with no file on this machine
FORWARDER INVOICE	not stated	no total on it	recorded with no file on this machine
FORWARDER INVOICE	not stated	no total on it	recorded with no file on this machine
FORWARDER INVOICE	not stated	no total on it	recorded with no file on this machine
FORWARDER INVOICE	not stated	no total on it	recorded with no file on this machine
PACKING LIST	not stated	no total on it	recorded with no file on this machine
PACKING LIST	not stated	no total on it	recorded with no file on this machine
PACKING LIST	not stated	no total on it	recorded with no file on this machine
PACKING LIST	not stated	no total on it	recorded with no file on this machine
PACKING LIST	not stated	no total on it	recorded with no file on this machine
PACKING LIST	not stated	no total on it	recorded with no file on this machine
PACKING LIST	not stated	no total on it	recorded with no file on this machine
PACKING LIST	not stated	no total on it	recorded with no file on this machine
PACKING LIST	not stated	no total on it	recorded with no file on this machine
PACKING LIST	not stated	no total on it	recorded with no file on this machine
PACKING LIST	not stated	no total on it	recorded with no file on this machine
PACKING LIST	not stated	no total on it	recorded with no file on this machine
PACKING LIST	not stated	no total on it	recorded with no file on this machine
PURCHASE ORDER	not stated	no total on it	recorded with no file on this machine
PURCHASE ORDER	not stated	no total on it	recorded with no file on this machine
PURCHASE ORDER	not stated	no total on it	recorded with no file on this machine
PURCHASE ORDER	not stated	no total on it	recorded with no file on this machine
PURCHASE ORDER	not stated	no total on it	recorded with no file on this machine
PURCHASE ORDER	not stated	no total on it	recorded with no file on this machine
PURCHASE ORDER	not stated	no total on it	recorded with no file on this machine
PURCHASE ORDER	not stated	no total on it	recorded with no file on this machine
PURCHASE ORDER	not stated	no total on it	recorded with no file on this machine
PURCHASE ORDER	not stated	no total on it	recorded with no file on this machine
TRANSPORT DOCUMENT	not stated	no total on it	recorded with no file on this machine
TRANSPORT DOCUMENT	not stated	no total on it	recorded with no file on this machine
TRANSPORT DOCUMENT	not stated	no total on it	recorded with no file on this machine
TRANSPORT DOCUMENT	not stated	no total on it	recorded with no file on this machine
TRANSPORT DOCUMENT	not stated	no total on it	recorded with no file on this machine
booking request	not stated	no total on it	recorded with no file on this machine
credit note	not stated	no total on it	recorded with no file on this machine
statement	not stated	no total on it	recorded with no file on this machine

Received by email

file	from	arrived	where it is
RE: URGENT - S00203486 is our trade 1038318, not 1038315 - please check the EDN/RFP, and draft B/L response.eml	VIF Export	9 Sep 2026 20:05 AEST	in trade 1038315's 04_Compliance
WBL_AEL2086783.pdf	VIF Export	9 Sep 2026 20:05 AEST	in trade 1038315's 10_Correspondence
449744001.pdf	VIF Export	8 Sep 2026 13:10 AEST	in trade 1038315's 10_Correspondence
Booking Confirmation - S00203486.PDF	VIF Export	1 Sep 2026 10:23 AEST	in trade 1038315's 05_Freight
Packing List - 26092.pdf	Matthew Kellythorn	28 Aug 2026 08:22 AEST	in trade 1038315's 03_Documents
447729180.pdf	VIF Export	27 Aug 2026 15:46 AEST	in trade 1038315's 10_Correspondence
0463_001.pdf	VIF Export	25 Aug 2026 11:41 AEST	in trade 1038315's 10_Correspondence
Booking Confirmation - S00204089.PDF	VIF Export	20 Aug 2026 11:03 AEST	in trade 1038315's 05_Freight
#26092_C&A_1038315.pdf	Jenny Hudgson	20 Aug 2026 07:41 AEST	in trade 1038315's 10_Correspondence

Send

Send the overdue reminder

What takes it forward

DELIVERED is reached by pressing one of its own acts, and PAID IN is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.

Move it on

It is at ARRIVED. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.

Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.

Eastern Green Marketing — 1,898 Murcott mandarins, Class 1 — BNE to SINTrade 1038315