No customer or goods held yet (1038320)
not placedWhere it stands
- Where the goods are: no shipment in flight (no booking, departure or arrival held)
- What the customer has been told: nothing yet
- Receivable: nothing yet; no invoice is raised
- What happens next: On hold: 1 question only Quenton Carter can answer is open on this trade. It is on the desk regardless; the questions are under "What is waiting, and on whom".. It is being finished by hand, off the desk; nothing is sent on it from here. The folder still needs a purchase order, a commercial invoice and a packing list.
Where this trade really stands
Trade 1038320 (Whitton Citrus Late Lane Navel, Korean label) has no customer allocated, no booking and no shipment held; whether its second container ever shipped is unanswered, and nothing is invoiced or owed on it.
What is blocking it: The record holds no booking, departure or sale invoice for 1038320, and Xero names no customer on it. On 31 Aug Rick at Whitton Citrus said the transfer certificate would follow "upon dispatch tomorrow", and on 1 Sep our desk asked whether the container had been loaded. No answer is on the record. Quenton's open question on whether the second container shipped settles it.
Sources that disagree
- Whether the container was loaded is not settled by our own mail; James's own account is the first check.
2 Sep, Gmail, exports@: Jae Lee at Prompt Freight wrote that James said on Monday that the container was already loaded.
31 Aug, Gmail, exports@: Our line to Prompt Freight was that the transfer certificate and transport detail were still outstanding, with dispatch due the next day.
| Date | What the record says | Source |
|---|---|---|
| 31 Aug | Rick at Whitton Citrus sent crop monitoring report 1651-06 and said the transfer certificate would follow upon dispatch the next day, as he needed transport detail to complete it. | Gmail, exports@ |
| 31 Aug | Jae Lee at Prompt Freight acknowledged the crop monitoring report and said he would await the transfer certificate. | Gmail, exports@ |
| 1 Sep | Exports@ asked Rick for urgent confirmation of loading, CFS delivery date and the transfer certificate, as Prompt Freight had flagged the vessel cut-off. | Gmail, exports@ |
| 1 Sep | Exports@ asked James whether he told Prompt Freight the container was already loaded, as Jae Lee's 2 Sep email says he did. The reply is not on the record. | Gmail, exports@ |
| 23 Sep | No sale invoice in Xero names 1038320 and the old book shows the customer as blank. James corrected the customer record on 25 Sep. | desk record |
| 24 Sep | Open question to Quenton: did the second Whitton container ship, or does the 2,520-carton order close at the 1,260 cartons on 1038317? | desk record |
Not known: Whether the second Whitton container shipped, and on what bill of lading Who the customer is, since the 25 Sep correction is not shown on the record Whether Whitton's onboarding review is finished Whether the transfer certificate was ever issued Incoterm, quantity and prices on this trade
Risk: No receivable exists on this trade, so credit cover (Atradius) is not on the record and does not apply yet. The risk is an unshipped or unattributed container with a Korean transfer certificate still outstanding.
Also: Confirm customer allocation on 1038320 in Xero, James, Mon 12 Oct
Next: Answer whether Whitton's second container shipped, Quenton, Fri 9 Oct
Read on 9 Oct from the invoices, payments, documents and messages held.
What the customer has been told
| Booked | Not reached yet |
| Received by the forwarder | Not reached yet |
| Departed | Not reached yet |
| Arrived | Not reached yet |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
| product | quantity | sell | buy |
|---|---|---|---|
| not stated | sell missing: set it with "set sell price" | buy not stated landed or ex farm is not recorded |
The ledger
Nothing in the ledger is linked to this trade. A ledger document with no link is a gap owned by Obsidian Advisory, not a guess.
Invoiced not stated, and the ledger carries nothing outstanding against it. Billed to us not stated, and the ledger carries nothing outstanding against it.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
No result has been struck for this trade yet. 3 cost lines are held against its cost stack so far. The desk strikes one for itself once the actual cost stack is complete — nothing here waits on a person to press it.
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | nothing in this folder is named as one |
| commercial invoice | nothing in this folder is named as one |
| packing list | nothing in this folder is named as one |
This trade cannot show a purchase order, a commercial invoice and a packing list to anybody who asks for them. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
9 files sit in this trade's folder, of which 0 files are typed as a document and 9 files could not be typed from what they print.
Dates
Its calendar
No dated event on this trade at all. No departure, no arrival, no due date and nothing owed by a date. A trade with no date on it is a trade nothing can chase.
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
4 messages came in on this trade with nothing going out after them. The oldest is Carter & Associates Finance on 7 Oct 2026 15:10 AEDT, 46 hours ago: Re: Re: Al Bakrawe account — payment of the undisputed balance. The last thing that went out from us on this trade was 1 Oct 2026 14:59 AEST.
3 things are missing, behind 3 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.
| what is missing | what it stops | who settles it |
|---|---|---|
| the customer | The customer is not evidenced outside the old book (1038320) | James McNamara open 15 days no by-when set |
| whitton second container | Did the second Whitton container (the trade) ever ship, or does the 2,520-carton order close at the 1,260 cartons? If it is still to ship, is Whitton's onboarding review finished first? (1038317, 1038320) | Quenton Carter open 15 days no by-when set |
| An open question | This customer's trade: which incoterm (the trade)? (1038320) | James McNamara open 2 hours no by-when set |
Freight
The freight
The estimate
Cost so far held in more than one currency; not held: international freight, produce.
Not in this estimate: DAFF inspection fees and any other DAFF charge billed to Carter and Associates direct are not in this estimate, and no DAFF permit or tonnage is priced in it either.
The card this estimate was struck from is not named on it.
No shipment is recorded on this trade.
Freight cost not known: no forwarder bill is linked to this trade in our copy of Xero, and none is in its folder. The rate card is a list rate and is a quoting figure, never a cost. Liam Fraser can supply the invoice. Owner: James McNamara.
No departure or arrival date, carrier, vessel or weight is recorded on this shipment yet: each is read off the forwarder's own document, and prints as a gap until then.
Market
Market
- Whitton Citrus Pty Ltd (Riverina (Griffith, Leeton)): no rain, heat, frost or wind concern in the next 7 days (highs to 33, lows to 5). No ready date is held for this grower. (Bureau of Meteorology, state precis forecast, read 8 Oct)
Commodity outlook. Feeds last read 9 Oct, 09:52 am.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | not named on this trade | |
| Grower | Whitton Citrus Pty Ltd | the purchase orders on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| Whitton Citrus Pty Ltd | accounts@whittoncitrus.com.au | proved |
| Whitton Citrus Pty Ltd | orders@whittoncitrus.com.au | proved |
| Whitton Citrus Pty Ltd | postmaster@whittoncitrus.com.au | proved |
| Whitton Citrus Pty Ltd | Rick Costa rick@whittoncitrus.com.au | proved |
| Whitton Citrus Pty Ltd | Rick Costa +61416766500 | unproved |
Writing to us on this trade: Irfan Haider ihaider@albakrawe.ae; Carter & Associates Finance carterandassoc@obsidianadvisory.com.au; Bilal Khalid bkhalid@albakrawe.ae; Rick Costa rick@whittoncitrus.com.au.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. No consignment stage on this trade is evidenced at all.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached nothing on this trade evidences it yet. |
no evidence |
| TRADE OPENED needs our word |
not reached nothing on this trade evidences it yet. |
no evidence |
| BOOKED needs counterparty word |
not reached nothing on this trade evidences it yet. |
no evidence |
| DEPARTED needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| ARRIVED needs counterparty word |
not reached nothing on this trade evidences it yet. |
no evidence |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| PAID IN needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| PAID OUT needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
Showing mail only. Show everything.
what was said Irfan Haider · in · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Dear Atul, This is well noted. Thank you for the confirmation.
152 attachments on this message and the record holds none of them not at all.
what was said Carter & Associates Finance · in · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Hi Irfan, I hope you're doing well. Thank you for the remittance advice. We confirm that the payment has been received. Thank you. Atul Sangvekar Accountant
141 attachments on this message and the record holds none of them not at all.
what was said Irfan Haider · in · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Dear Atul, Good day to you. Please find attached a remittance copy along with payment details for your reference. Thank you for doing business with us.
138 attachments on this message and the record holds none of them not at all.
what was said Carter & Associates Finance · in · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Hi Irfan, I hope you are doing well. Further to your email of 1 October 2026 confirming that the payment was ready to be transferred and that the remittance advice would be provided once processed, we note that we have not yet received either the payment or the remittance advice. Could you please provide an update on the payment status and arrange for the remittance advice to be sent at your earli
125 attachments on this message and the record holds none of them not at all.
what was said Quenton Carter · out · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Many Thanks
81 attachments on this message and the record holds none of them not at all.
what was said Irfan Haider · in · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Dear Atul, Good day to you. Your payment is ready to be transferred. We will forward you the remittance copy once the funds have been transferred from our account. Thank you for doing business with us.
117 attachments on this message and the record holds none of them not at all.
what was said Carter & Associates Finance · in · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Hi Team, I hope you are doing well. This is a follow-up regarding the outstanding balance of AUD 101,381.00 on your account. As advised in our previous correspondence, the balance reflects the credit note of AUD 470.00 relating to Invoice #1038144. Kindly arrange payment of the outstanding amount at your earliest convenience and forward the remittance advice once the payment has been processed so
105 attachments on this message and the record holds none of them not at all.
what was said Carter & Associates Finance · in · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Hi Team, Thank you for your email. The difference of AUD 470.00 (AUD 101,851.00 less AUD 101,381.00) relates to Invoice #1038144. A credit note for AUD 470.00 was issued on 28 June 2026 and is attached for your reference. However, it appears that this credit note has not been reflected in your ledger. This was previously advised, and the relevant credit notes were provided at that time. For ease o
103 attachments on this message and the record holds none of them not at all.
what was said James McNamara · out · email
Fwd: Re: Al Bakrawe account — payment of the undisputed balance
Can you please sort this out immediately? ---------- Forwarded message --------- From: Irfan Haider <ihaider@albakrawe.ae> Date: Mon, 28 Sept 2026 at 22:09 Subject: Re: Re: Al Bakrawe account — payment of the undisputed balance To: Carter & Associates Finance <carterandassoc@obsidianadvisory.com.au>, Bashar Al shata <bashar@albakrawe.ae>, Bilal Khalid <bkhalid@albakrawe.ae>, Mohamad Knakri <mknakr
97 attachments on this message and the record holds none of them not at all.
what was said Irfan Haider · in · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Dear Atul, Good day to you. Could you please check the details below as we have little discrepancy. Kindly reconcile it to process the balance amount Al Bakrawe General Trading AUD $101,851.00 Carter and Association/QC Fresh AUD $101,381.00 Thank you for doing business with us.
97 attachments on this message and the record holds none of them not at all.
what was said Carter & Associates Finance · in · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Hi Team, I hope you are doing well. This is a friendly follow-up regarding the outstanding balance on your account. As previously advised, the outstanding amount due is AUD 101,381.00. We kindly request that payment be arranged at your earliest convenience. Once the payment has been processed, please forward the remittance advice so that we can update our records accordingly. Should you have any q
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what was said James McNamara · out · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Thanks I saw that, but do they have credit notes?
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what was said Carter & Associates Finance · in · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Hi James, I already actioned this yesterday. Please see the attached screenshot for your reference. Thank you. Atul Sangvekar Accountant
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what was said James McNamara · out · email
Fwd: Re: Al Bakrawe account — payment of the undisputed balance
Hi Atul, was this actioned? This is highly urgent. If not, please do so straight away. Ask for remittance. ---------- Forwarded message --------- From: Bilal Khalid <bkhalid@albakrawe.ae> Date: Wed, 23 Sept 2026 at 17:28 Subject: Re: Re: Al Bakrawe account — payment of the undisputed balance To: Carter & Associates Finance <carterandassoc@obsidianadvisory.com.au>, Irfan Haider <ihaider@albakrawe.a
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what was said Carter & Associates Finance · in · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Hi Team, Please find attached the invoice-wise reconciliation for your reference. Please note that this reconciliation is prepared based on our records and may not fully match your ledger or statement of account by the invoice number. However, the outstanding balance remains the same as reflected in our books which is AUD $101,381.00 Should you identify any discrepancies, please let us know and we
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what was said Bilal Khalid · in · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Dear Atul / Irfan, I just speak to Quenton & we have agreed to pay 50% of difference of amount. As per Bakrawe SOA the total payable amount is 31402$ hence as per QC Fresh its 33712$ so the 50% difference of 2310$ will be paid to Bakrawe. Now the final invoice value paid to QC Fresh will be 32,557$. @Carter & Associates Finance<mailto:carterandassoc@obsidianadvisory.com.au> please share updated SO
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 22/09/2026
(no specific reference to 1038331 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 22/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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what was said james@carterandassoc.com.au · out · email
RE: [ENE] Whitton Citrus / Korean label — crop monitoring report attached, transfer certificate to follow
(no specific reference to 1038320 in this message) James asks Matt and Claire (ENE) to confirm receipt of his 21 Sept email (quoted, no attachments on this message).
what was said mailer-daemon@googlemail.com · in · email
RE: [ENE] Whitton Citrus / Korean label — crop monitoring report attached, transfer certificate to follow
(no specific reference to 1038320 in this message) Mailer-daemon: 'An error occurred. Your message was not sent.' for James's 21 Sept email to Matt and Claire re MSC Shina V into Busan.
what was said james@carterandassoc.com.au · out · email
RE: [ENE] Whitton Citrus / Korean label — crop monitoring report attached, transfer certificate to follow
(no specific reference to 1038320 in this message) James to ENE (Matt, Claire): MSC Shina V closing on Busan, AIS arrival 00:00 22 Sept, on original schedule, no time lost to cold treatment. Attaches CI for 1038317 and signed Confirmation Form. (A mailer-daemon bounce followed; this send failed.)
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 21/09/2026
(no specific reference to 1038331 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 21/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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what was said quenton@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Quenton: watermelons are invoiced on gross weight, always have been; Al Bakrawe must pay the outstanding account in full.
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what was said bkhalid@albakrawe.ae · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Bilal: fruit price is always asked on net weight; not claiming weight difference, just paying for net fruit weight agreed; asks Quenton to sort out so finance can release full payment.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 18/09/2026
(no specific reference to 1038331 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 18/09/2026; figures only in linked sheets/attachments, body names no trade. Notes AR report not included (though AR link given) because Export team emailed about AR adjustments; …
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what was said james@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) James tells Irfan freight is charged on gross weight, C&A quotes on net at loading and invoices accordingly; rejects weight differential claims; other overdue agreed invoices should have been cleared.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Atul asks James and Quenton whether to revise invoice 1038045 to net shipped weight as Al Bakrawe requests or keep gross weight.
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what was said ihaider@albakrawe.ae · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Irfan asks for updated SOA and revised invoices, stating 1038144 $26,356.00 and 1038045 $31,402.50.
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what was said bkhalid@albakrawe.ae · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Bilal: invoice 1038045 was watermelon, always paid on net shipped quantity not gross weight; asks commercial invoice be amended to net weight and SOA updated.
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what was said exports@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
CN-1038320 (AUD 11,689, invoice 1038095A+B) document sent to customer; its Xero booking under that reference not yet located.
what was said james@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) James asks whether customers have been sent credit notes or they were only applied in Xero.
what was said exports@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
CN-1038320 for AUD 11,689 against invoice 1038095A+B could not be located under that reference in Xero; desk confirming it is booked.
what was said james@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) James to desk: 'Makes no sense. Raised in Xero doesn't mean anything to the customer.'
what was said mknakri@albakrawe.ae · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Mohamad asks Irfan to check invoice 1038045 and pass payment today for all pending invoices.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
Al Bakrawe account — payment of the undisputed balance
Credit Note CN-1038320.pdf (AUD 11,689.00, invoice 1038095A+B) sent to Al Bakrawe.
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what was said exports@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
Number 1038320 used as credit note CN-1038320 for AUD 11,689 against Al Bakrawe invoice 1038095A+B, raised and applied in Xero.
what was said quenton@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Quenton: have this actioned today and the CN forwarded to the customer; payment needed today.
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what was said mknakri@albakrawe.ae · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Mohamad Knakri (Al Bakrawe claims) notes agreed credits 1037889 AUD 2,880.00, 1038158 AUD 1,750.00, 1038095A+B AUD 11,689.00; asks for credit notes to close and pass balance; Bilal to check 1038045 amount.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Atul says they are looking into it and will contact the customer regarding payment.
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what was said quenton@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Quenton forwards thread to Atul asking what needs to be actioned to have the payment made.
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what was said ihaider@albakrawe.ae · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Irfan asks Mohamad Knakri to advise the pending claims so the balance payment can be finalised.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Atul (bookkeeper) sends reconciliation of AUD 200,000 received 18 June 2026: AUD 103,545.50 applied to invoices 1037967, 1038037, 1037918, 1038054, 1038144, 1038045; AUD 96,454.50 held; outstanding 198,698.00; net outstanding AUD 102,243.50. No in-…
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 09/09/2026
(no specific reference to 1038326 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 09/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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what was said james@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) James: claims closed, credit notes raised 28 Aug; no payment by 4 Sep; amount to remit AUD 102,243.50 (open 198,698.00 less 96,454.50 unabsorbed from 18 June AUD 200,000.00); 1038045 correct at AUD 33,420.00 on 8,990 kg gross; remit today with MT10…
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what was said info@promptfreight.com.au · in · email
RE: [ENE] Whitton Citrus / Korean label — crop monitoring report attached, transfer certificate to follow
(no specific reference to 1038320 in this message) Jae Lee (Prompt Freight) sends draft BL ZIMUSYD8029169: 1x40'RF, 1260 cartons, 20 pallets, NW 22680KGM; vessel departed 06/09; KRPUS ETA 22/09.
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what was said james@carterandassoc.com.au · out · email
RE: [ENE] Whitton Citrus / Korean label — crop monitoring report attached, transfer certificate to follow
(no specific reference to 1038320 in this message) James asks Jae Lee for final (or draft) B/L and loaded count (containers, pallets, cartons) for order 1038317 (Whitton Citrus late-lane navels, CFS Tottenham, MSC Shina) so CI/packing list can issue; asks sailing date and ETA Busan.
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 04/09/2026
(no specific reference to 1038322 in this message) Further AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) sent 07/09/2026 in same thread with new AR and AP Google Sheets links (no xlsx attached); figures only in linked sheets; body names no trade.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 04/09/2026
(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 04/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 03/09/2026
(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 03/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 02/09/2026
(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 02/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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what was said exports@carterandassoc.com.au · out · email
RE: [ENE] Whitton Citrus / Korean label — crop monitoring report attached, transfer certificate to follow
Trade 1038320 — Whitton Citrus, Late Lane Navel, Composite 1, Sun Grove label, Korean-label 40ft container. Transfer certificate not issued (Rick to issue at dispatch once transport detail known). No confirmed vessel cutoff from Prompt Freight despite asking 1 Sep. Prompt Freight flagged possible L…
what was said Carter & Associates · out · email
Re: [ENE] Whitton Citrus / Korean label — crop monitoring report attached, transfer certificate to follow
1. Please confirm: did you tell Prompt Freight the container is already loaded/dispatched? Jae Lee's 2 Sep email states "James informed us on Monday that they already loaded" — this contradicts our line to Prompt Freight that dispatch/transport detail were still outstanding. Need your actual status before we send anything further to Jae Lee. Facts: - Trade 1038320 — Whitton Citrus, Late Lane Navel
what was said james@carterandassoc.com.au · out · email
RE: [ENE] Whitton Citrus / Korean label — crop monitoring report attached, transfer certificate to follow
James instructs exports to chase Rick (Whitton Citrus) on the Korean-label consignment.
what was said Carter & Associates · out · email
URGENT — Trade 1038320 dispatch/loading status + transfer certificate needed now
Hi Rick, We need an urgent, definitive update on Trade 1038320 (Late Lane Navel, Korean label, Composite 1 / Sun Grove, 40ft container): 1. Has the container actually been loaded/dispatched, and if so when and by which transport operator? 2. When will the fruit be delivered to the CFS? 3. Please issue the transfer certificate now — the freight forwarder (Prompt Freight) has flagged the vessel cuto
what was said info@promptfreight.com.au · in · email
RE: [ENE] Whitton Citrus / Korean label — crop monitoring report attached, transfer certificate to follow
Prompt Freight says James told them Monday the fruit was already loaded; asks when fruit will be delivered to CFS; warns LR fee and labelling job cost will be on C&A account if vessel cutoff is missed.
what was said exports@carterandassoc.com.au · out · email
RE: [ENE] Whitton Citrus / Korean label — crop monitoring report attached, transfer certificate to follow
Whitton Citrus / Korean label consignment (identified as trade 1038320 in Carter's internal note later same day): transfer certificate and transport detail still outstanding from grower Whitton Citrus; Carter escalating given vessel cutoff.
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 01/09/2026
(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 01/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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what was said info@promptfreight.com.au · in · email
RE: [ENE] Whitton Citrus / Korean label — crop monitoring report attached, transfer certificate to follow
Prompt Freight chases the transfer certificate for the Whitton Citrus Korea consignment on 1 Sep.
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 31/08/2026
(no specific reference to 1038320 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 31/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, 31082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 31.08.2026.xlsx not captured
what was said info@promptfreight.com.au · in · email
RE: [ENE] Whitton Citrus / Korean label — crop monitoring report attached, transfer certificate to follow
Prompt Freight awaiting transfer certificate for the Whitton Citrus Korea consignment; will request additional docs after it.
what was said info@promptfreight.com.au · in · email
RE: [ENE] Whitton Citrus / Korean label — crop monitoring report attached, transfer certificate to follow
Thank you. Will await the transfer certificate and request additional docs once I get it.
what was said exports@carterandassoc.com.au · out · email
RE: [ENE] Whitton Citrus / Korean label — crop monitoring report attached, transfer certificate to follow
Crop monitoring report (attachment named 1038320_Crop_Monitoring_Report_1651-06.pdf) sent to Prompt Freight for Late Lane Navel, Composite 1, Sun Grove label, 40ft container from Whitton Citrus to Korea; transfer certificate to follow on dispatch, indicated as next day.
1038320_Crop_Monitoring_Report_1651-06.pdf not captured
what was said Carter & Associates · out · email
RE: [ENE] Whitton Citrus / Korean label — crop monitoring report attached, transfer certificate to follow
Hi Jae, Please find attached the crop monitoring report (ref 1651-06) for this consignment (Late Lane Navel, Composite 1, Sun Grove label, 40ft container). The transfer certificate is still with the grower (Whitton Citrus) — Rick has confirmed he will have it upon dispatch, which he has indicated is tomorrow, as he needs the transport detail to complete it. We'll send the transfer certificate thro
1038320_Crop_Monitoring_Report_1651-06.pdf not captured
what was said Carter & Associates · out · email
RE: [ENE] Whitton Citrus / Korean label — crop monitoring report + transfer certificate needed urgently
Hi Rick, Thanks for sending the crop monitoring report (1651-06). We will pass this to Prompt Freight for the Korean protocol registration. Noted that the transfer certificate will follow once dispatch takes place tomorrow and you have the transport detail to complete it. Could you let us know exactly which transport details you need, and we will get those to you as soon as they are available so t
what was said Rick Costa · in · email
RE: [ENE] Whitton Citrus / Korean label — crop monitoring report + transfer certificate needed urgently
Transfer cert I will have upon dispatch tomorrow – As I need some of the transport detail to complete See attached the crop monitoring (1651-06) The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the send
image001.png not captured, Crop Monitoring Report 2026.pdf not captured
what was said Carter & Associates · out · email
RE: [ENE] Whitton Citrus / Korean label — crop monitoring report + transfer certificate needed urgently
Hi Rick, For the Korean market access registration on this shipment (Late Lane Navel, Composite 1, Sun Grove label, 40ft container), the freight forwarder (Prompt Freight) has asked us to provide two additional documents specific to the Korean protocol: 1. Crop monitoring report 2. Transfer certificate These are separate from the Freshcare and HARPS certificates already provided — the forwarder ne
what was said ihaider@albakrawe.ae · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Irfan (Al Bakrawe) says he will process payment once Bilal and Mohamad close the claim.
image.png not captured
what was said bkhalid@albakrawe.ae · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Bilal Khalid (Al Bakrawe) asks Irfan and Mohamad to review James's email and revert today to sum up the account.
image.png not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 28/08/2026
(no specific reference to 1038320 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 28/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, 28082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 28.08.2026.xlsx not captured
what was said james@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) James sets final positions: 1038158 closed (CN-1038289 AUD 1,750); 1037889 credit AUD 2,880.00; 1038095A+B settled at 50% with credit AUD 11,689.00; total payable 198,698.00; remit AUD 100,403.50 by 4 Sep 2026; credits conditional on payment; CN-10…
what was said ihaider@albakrawe.ae · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Irfan Haider (Al Bakrawe AP) asks C&A to finalise the claim so the outstanding amount can be settled (table in image). No in-scope trade.
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what was said james@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) James asks Al Bakrawe to pay undisputed balance: open invoices 1038095A+B 174,553.00, 1037889 25,344.00, 1038158 15,120.00 = AUD 215,017.00; not in dispute 164,545.00; allocate AUD 98,294.50 held from 18 June and remit AUD 66,250.50. No in-scope tr…
5 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 08:19 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 13:38 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 13:38 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 13:38 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 13:38 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 13:14 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 13:13 AEDT; trade states at 9 Oct 2026 13:08 AEDT; WhatsApp messages at 9 Oct 2026 13:38 AEDT; WhatsApp pictures at 9 Oct 2026 13:29 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At ORDER
What is owed while a trade sits here: the grower's supply confirmation or a trader's attestation of a verbal one, and the allocation cross-check. Late here means: a purchase order or a booking is about to leave with supply unconfirmed.
Documents
| document | produced | it prints | |
|---|---|---|---|
| claim quality report | not stated | no total on it | recorded with no file on this machine |
| commercial invoice | not stated | no total on it | recorded with no file on this machine |
| credit note | not stated | no total on it | recorded with no file on this machine |
| packing list | not stated | no total on it | recorded with no file on this machine |
| price quote | not stated | no total on it | recorded with no file on this machine |
Send
Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.
What takes it forward
TRADE OPENED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.
Move it on
It is at ORDER. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.
Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.