Eastern Green Marketing, 192 Strawberries to SIN, flew 8 Sep 2026, AUD 7,296.00 (1038324)
9 PAID INWhere it stands
- Where the goods are: in transit (flew, taken from the ETD held; no word that it left), since 8 Sep 2026 06:00 AEST (the ETD held, Tue 8 Sep)
- What the customer has been told: told the forwarder had the goods, 9 Sep 2026 22:36 AEST (our email from exports@carterandassoc.com.au)
- Receivable: nothing; the invoice is paid
- What happens next: On hold: 2 questions only James McNamara or Quenton Carter can answer are open on this trade. It is on the desk regardless; the questions are under "What is waiting, and on whom".. It is being finished by hand, off the desk; nothing is sent on it from here.
- Not certain: It left 31 days ago and nothing later is held: where the goods are now is not known. A departure note now would be stale news; the forwarder is asked for the position first.
Where this trade really stands
Eastern Green's 192 trays of strawberries flew 8 Sep on QF071 and were received in Singapore, with a 25-carton claim of AUD 950 credited; invoice 1038324 is settled, unpaid AUD 0, but Vision's freight bill 00242237, AUD 1,743, due 10 Sep, is unpaid.
What is blocking it: Nothing is owed by Eastern Green: invoice 1038324 (AUD 7,296) was met by the AUD 950 credit note and the AUD 6,346 paid on 29 Sep. The open work is ours. Vision's freight bill 00242237 (AUD 1,743) is unpaid, and the freight cost has never been matched to the costing. The record does not say why the bill is unpaid. James still has to decide whether to raise a AUD 950 debit on Grower Connect for the claimed cartons. We also owe Grower Connect the reply promised on 6 Oct, after Alesha MacFarlane wrote "no discussion or agreement regarding levies".
Sources that disagree
- The customer's QC report and the approved claim show arrival. The trade should be moved to delivered, and the arrival question to Vision is overtaken.
9 Oct 2026, desk record: The trade shows the goods in transit since 8 Sep, with no arrival stated.
12 Sep 2026, Gmail, exports@: Eastern Green's QC report and final claim on AWB 081-62243790 show the fruit was received and inspected in Singapore. - The bill, the payment and the shipment show supply on 1038324. The open item belongs to another trade.
27 Sep 2026, desk record: Open item: Grower Connect never confirmed supply and "no fruit arrived".
1 Oct 2026, Xero: Grower Connect billed INV-45153 for 192 trays on this trade, the bill was paid, and the goods flew 8 Sep. - Our own correspondence and the payment settle the price at AUD 22.50, so the open question can be closed internally.
27 Sep 2026, desk record: Open question: which price governs INV-45153, AUD 22.50 billed or AUD 25.50 on the PO?
3 Oct 2026, Gmail, quenton@: Our email treats AUD 22.50 a tray (AUD 4,320.00) as the 1038324 price, and the bill was paid at that figure on 1 Oct. - There is an AUD 12.00 gap between the remittance and the receipt. 1038324's own AUD 6,346.00 is fully allocated, so the gap sits on the other invoice; the bank statement settles it.
29 Sep 2026, WhatsApp C&A - SIN - Eastern Green (AUST): Eastern Green's remittance file is named "QC-FRESH AUD 13,444.00".
29 Sep 2026, Gmail, quenton@: The receipt booked was AUD 13,432.00.
| Date | What the record says | Source |
|---|---|---|
| 8 Sep 2026 | 192 trays of strawberries (720.00 kg net, 960.00 kg gross) left on QF071, AWB 081-62243790. Invoice 1038324 was raised for AUD 7,296, due 29 Sep. | Xero |
| 10 Sep 2026 | Vision International bill 00242237 for AUD 1,743, due 10 Sep, remains unpaid. | Xero |
| 12 Sep 2026 | Ei Ei (Eastern Green) claimed after the QC report: "25 cartons × AUD 38 = AUD 950". James replied "Approved. CN to follow on Monday." | Gmail, exports@ |
| 14 Sep 2026 | The AUD 950 credit note was issued to Eastern Green. It was renumbered CN-1038324_1 on 5 Oct. | Gmail, exports@ |
| 21 Sep 2026 | Grower Connect bill INV-45153 arrived at AUD 22.50 a tray, AUD 4,320.00, against our PO at AUD 25.50. | Gmail, quenton@ |
| 29 Sep 2026 | Eastern Green paid AUD 13,432.00, of which AUD 6,346.00 settles 1038324. Ei Ei posted a remittance file named "QC-FRESH AUD 13,444.00". | Gmail, quenton@; WhatsApp C&A - SIN - Eastern Green (AUST) |
| 6 Oct 2026 | Alesha MacFarlane (Grower Connect) wrote that there was "no discussion or agreement regarding levies", referred us to Phillip and asked for outstanding invoices to be paid. We replied that we would come back shortly. | Gmail, exports@ |
| 8 Oct 2026 | The remittance advice for INV-45153 (AUD 4,320.00, paid 1 Oct) was sent to Grower Connect accounts. | Gmail, exports@ |
Not known: Why Vision bill 00242237 (AUD 1,743) is unpaid, and whether it matches the agreed air freight cost. Whether James will raise a AUD 950 debit on Grower Connect for the claimed cartons. How levies are to be treated after Grower Connect said there was no agreement. The date the fruit landed and cleared in Singapore. What the AUD 12.00 gap in the 29 Sep receipt relates to.
Risk: Credit insurance cover not on the record. Invoice 1038324 is settled through the 29 Sep receipt and the agreed credit; the only overdue item is our own payable to Vision, due 10 Sep.
Also: Retire the stale Vision arrival-status draft, the desk, Fri 9 Oct
Also: Decide Grower Connect debit and levies reply, James, Mon 12 Oct
Next: Match Vision bill 00242237 to freight cost, the desk, Fri 9 Oct
Read on 9 Oct from the invoices, payments, documents and messages held.
What the customer has been told
| Booked | Told 8 Sep 2026 18:41 AEST (our email from james@carterandassoc.com.au) |
| Received by the forwarder | Told 9 Sep 2026 22:36 AEST (our email from exports@carterandassoc.com.au) |
| Departed | Told 8 Sep 2026 18:41 AEST (our email from james@carterandassoc.com.au) |
| Arrived | Not reached yet |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
| product | quantity | sell | buy |
|---|---|---|---|
| Strawberries | 192 | sell AUD 38.00, the unit it is per is not stated ledger invoice |
buy not stated landed or ex farm is not recorded |
The ledger
| document | counterparty | amount | state |
|---|---|---|---|
| bill INV-45153 / 1038324 |
Grower Connect Pty Ltd linked by named on the document |
AUD 4,320.00 paid AUD 4,320.00, outstanding AUD 0.00 instalment 1: 100% AUD 4,320.00 due 8 Oct 2026, 30 days from delivery (delivery taken as departure, 8 Sep 2026), 1 day past due, from 30 days from delivery (James, 24 Sep 2026 23:59) |
Paid due 8 Oct 2026, Xero says 5 Oct 2026 no term printed on it |
| bill 00242237 / 1038324 |
VISION INTERNATIONAL linked by named on the document |
AUD 1,743.00 paid AUD 0.00, outstanding AUD 1,743.00, 29 days past due no instalment is recorded against this document |
Unpaid due 10 Sep 2026 no term printed on it |
| credit note CN-1038324_1 |
EASTERN GREEN MARKETING linked by named on the document |
AUD 950.00 paid not stated, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due not stated no term printed on it |
| invoice 1038324 |
EASTERN GREEN MARKETING linked by named on the document |
AUD 7,296.00 paid AUD 6,346.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 29 Sep 2026 Payment terms and trade limits as per signed agreement between Companies unless otherwise specified. |
Invoiced AUD 7,296.00, and the ledger carries nothing outstanding against it. Billed to us AUD 6,063.00, of which AUD 1,743.00 is outstanding.
Deposit and release
Release is standard. Our copy of Xero is too old to say what is paid today; payment is chased on its own invoice.
No instalment is recorded on this invoice, so the whole invoice is due before release.
No release has been recorded on this desk for this trade.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Open invoices for Eastern Green Marketing, each with its state
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
Supplier bills against our purchase orders
- Grower Connect Pty Ltd bill INV-45153 / 1038324, AUD 4,320.00: Differs, not material
Differs from the purchase order (the PO governs): unit price on STRAWBERRIES - 15 punnets x 250 g per tray Total N: billed AUD 22.50, ordered AUD 25.50, AUD 576.00 under on 192; total: billed AUD 4,320.00, ordered AUD 4,896.00, AUD 576.00 under. Not material, noted only.
Vision International's bills against the rate card
Nothing is billed above the card. Billed below the card: AUD 658.20, in our favour. Billed on charges the card carries no rate for: AUD 15.00, not compared.
- Bill 00242237 / 1038324: nothing over the card, AUD 658.20 under it.
International Freight, 1 PMC (960 kg, billed on actual weight), all in (the card's freight with its handling all, documentation (includes the air waybill), export security screening, rfp / exdoc (permit processing fee, vision)): billed AUD 1,728.00; the card gives AUD 2,386.20. Recorded only: an undercharge is never raised.
Electronic processing fee is billed AUD 15.00 (line 2 "Electronic Processing Fee") and the card in force carries no rate for it, so it is recorded and not compared.
| Trade P&L | total |
|---|---|
| Revenue | AUD 6,346.00 |
| Cost of goods | AUD 6,063.00 |
| Gross profit | AUD 283.00 |
| Gross margin (% of revenue) | 4.5% |
| Markup (% on cost) | 4.7% |
After the trade: quoted against billed
Forwarder charges: quoted AUD 2,386.20, billed AUD 1,743.00, AUD 643.20 less than quoted (-36.9% of the bill).
The desk holds no stack from before the shipment. The quote here is what the pricer would have quoted: the Vision rate card in force on the departure day, priced after the event. Source: the bill checker's pricing of Vision bill 00242237 on the card in force on the departure day (PER to SIN by air, Qantas (QF) PMC). Forwarder charges ex GST: the Vision rate card in force on the departure day (what the pricer would have quoted) against the Vision bills. Produce is compared on its own line. Gap is actual less quoted. The trade is open, with its bills in.
Forwarder charges, line by line
| Charge | Quoted | Billed | Gap | Why |
|---|---|---|---|---|
| International Freight Quoted: AUD 2,386.20: AUD 2.49 per kg of gross weight, all in on 960 kg. Billed: AUD 1,728.00, no rate or weight stated on the bill. |
AUD 2,386.20 | AUD 1,728.00 | AUD 658.20 under the quote |
|
| Departmental permit and tonnage (not counted in the gap) Quoted: AUD 124.23. |
AUD 124.23 | not held | agrees |
|
| Electronic Processing Fee Billed: AUD 15.00. |
not held | AUD 15.00 | AUD 15.00 over the quote |
|
Pricer corrections this trade is evidence for
- Add the Electronic Processing Fee to air quotes: the pricer already holds this position
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | 2 files in the folder are named as one |
| commercial invoice | 3 files in the folder are named as one |
| packing list | 2 files in the folder are named as one |
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
40 files sit in this trade's folder, of which 11 files are typed as a document and 14 files could not be typed from what they print.
Dates
Its calendar
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
7 things are missing, behind 9 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.
| what is missing | what it stops | who settles it |
|---|---|---|
| Not held | A captured message may affect the trade: A supplier responding to a query about levy responsibility, and requesting payment of invoices (1038324) | James McNamara open 2 days by 6 Oct 2026 |
| Two sources disagree | costed against billed: International Freight | James McNamara open 12 days no by-when set |
| Not held | Instalment 1 has no due date: it falls due on the grower delivering to the forwarder or cold store the order names, which has not happened yet. | James McNamara open 14 days no by-when set |
| Not held | GROWER CONNECT has not confirmed supply of STRAWBERRIES - 15 punnets x 250 g per tray Total Nett Weight 720.00 kg Total Gross Weight 960.00 kg, and a purchase order has gone. | James McNamara open 12 days no by-when set |
| supplier bill vs po | Two supplier bills differ from our purchase orders: Grower Connect billed the trade at AUD 22.50/tray (AUD 4,320.00) against our PO at 25.50 (AUD 4,896.00); Mercer Mooney billed the trade at AUD 9,160.00 against our PO AUD 9,120.00. Which governs each? And do we raise a debit on Grower Connect for the 25 cartons (AUD 950.00) credited to Eastern Green? (1038324, 1038331) | James McNamara open 15 days no by-when set |
| grower connect confirm | Grower Connect (Phil): has he confirmed he supplied the 190 trays at AUD 25.50 (AUD 4,845.00)? Nothing is in writing and our purchase order has not reached him, was he told the trade was cancelled, and are levies on INV-45153 paid by him or by us? (1038332, 1038325) | Quenton Carter open 15 days no by-when set |
| An open question | GROWER CONNECT's bill INV-45153 / the trade is AUD 4,320.00, against AUD 4,896.00 on the purchase order. Which figure is right? (1038324) | James McNamara open 12 days no by-when set |
Freight
The freight
| mode and carrier | document | dates | weights |
|---|---|---|---|
| air carrier not recorded, QF071 |
AWB 081-62243790 | departed 8 Sep 2026 arrived not stated |
gross weight not recorded chargeable weight not recorded |
Freight cost from the forwarder's bill in our copy of Xero: Vision International bill 00242237, AUD 1,743.00.
The dates, carrier, vessel and weights above are as recorded on the shipment; where one is missing, it prints as a gap and the forwarder's own document settles it.
Market
Market
- Duty into Singapore: 0%; no preference to claim, no COO for duty. At the border, on top of duty: Goods and Services Tax on imports 9%. Rivals: US, Chile, Peru, South Africa, Egypt, New Zealand, China 0%. (Singapore Customs - Duties and Dutiable Goods Overview, read 1 Oct)
- Singapore imports of strawberry in 2025: USD 206.4m. China 15%, Malaysia 12%, New Zealand 12%, Korea 10%, Australia 5% (UN Comtrade public preview, read 7 Oct)
- Australia's fruit and nut exports to Singapore: AUD 25.4m in 2026-06 to 2026-08, +8% on the same three months a year earlier. Domestic competition for the same buyers (ABS International Trade in Goods, merchandise exports (SITC, country), read 7 Oct)
- South Korea strawberry into Singapore: in season over the next eight weeks, against our strawberry window (Seolhyang, the winter premium berry). Rival fruit is on the shelf alongside ours (Seasonal export calendars (USDA FAS GAIN annual reports and industry bodies), read 7 Oct)
- Japan strawberry into Singapore: in season over the next eight weeks, against our strawberry window (Amaou, Tochiotome). Rival fruit is on the shelf alongside ours (Seasonal export calendars (USDA FAS GAIN annual reports and industry bodies), read 7 Oct)
- Brent: UNVERIFIED, so no price direction is drawn. the second source differs by 20.3%, more than 15%. Futures USD 104.26 (Thu 8 Oct); US EIA Brent SPOT price (Europe) via FRED USD 125.44 (Tue 6 Oct) (Brent front-month futures (BZ=F), ICE via Yahoo Finance chart endpoint, read 8 Oct)
- GROWER CONNECT (Perth and Wanneroo (strawberries, melons)): no rain, heat, frost or wind concern in the next 7 days (highs to 29, lows to 8). No ready date is held for this grower. 2 claims on GROWER CONNECT's fruit to date, the latest on trade 1038330 (Tue 29 Sep). (Bureau of Meteorology, state precis forecast, read 9 Oct)
- strawberry: 3 of 4 production regions have adverse weather in the next 7 days. Supply normal on weather alone (Bureau of Meteorology, state precis forecast, read 9 Oct)
- Singapore: Deepavali (Diwali) 8 Nov: a gifting and fruit demand peak in the Indian-diaspora and Indian trade; a public holiday. Sea freight to land before it should leave by c. 18 Oct; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- Singapore: Christmas Day 25 Dec to 26 Dec: public holiday; a retail peak in the weeks before. Sea freight to land before it should leave by c. 4 Dec; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- Singapore: Chinese New Year 6 Feb to 12 Feb: the largest fruit gifting season in the region (mandarins, grapes, pears); customs and ports close or slow for several days. Sea freight to land before it should leave by c. 16 Jan; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- Singapore: Ramadan 8 Feb to 9 Mar (approximate; moon sighting): a month of evening fruit demand across the Gulf and Malaysia, with shortened working hours at ports and customs. Sea freight to land before it should leave by c. 18 Jan; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
Commodity outlook. Feeds last read 9 Oct, 03:10 pm.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | EASTERN GREEN MARKETING PTE. LTD. | the counterparty record |
| Billed us | Grower Connect Pty Ltd | a bill in the ledger |
| Billed us | VISION INTERNATIONAL | a bill in the ledger |
| Grower | GROWER CONNECT | the purchase orders on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| VISION INTERNATIONAL | Adam Downing adam.downing@vision.com.au | proved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au | proved |
| EASTERN GREEN MARKETING PTE. LTD. | Cherrelyn atanosoche@easterngreen.com.sg | proved |
| VISION INTERNATIONAL | VIF Accounts bneaccounts@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Export bneexport@vision.com.au | proved |
| EASTERN GREEN MARKETING PTE. LTD. | Ei Ei eieimyintaung@easterngreen.com.sg | proved |
| VISION INTERNATIONAL | Gauresh Patel gauresh@vision.com.au | proved |
| EASTERN GREEN MARKETING PTE. LTD. | Hanns hanns@easterngreen.com.sg | proved |
| VISION INTERNATIONAL | Hugh Philip hugh.philip@vision.com.au | proved |
| EASTERN GREEN MARKETING PTE. LTD. | Jenny jenny@easterngreen.com.sg | proved |
| VISION INTERNATIONAL | Kaumil Patel kaumil.patel@vision.com.au | proved |
| VISION INTERNATIONAL | leanne.james@vision.com.au | proved |
| VISION INTERNATIONAL | Leigh Gadsby leigh@vision.com.au | proved |
| VISION INTERNATIONAL | Liam Fraser liam.fraser@vision.com.au | proved |
| VISION INTERNATIONAL | Mandy Collins mandy.collins@vision.com.au | proved |
| VISION INTERNATIONAL | Michael Thirgood mic@vision.com.au | proved |
| EASTERN GREEN MARKETING PTE. LTD. | Nat nat@easterngreen.com.sg | proved |
| VISION INTERNATIONAL | nathan.graham@vision.com.au | proved |
| VISION INTERNATIONAL | Romer Tortoza romer.tortoza@vision.com.au | proved |
| VISION INTERNATIONAL | Sean McGrory sean.mcgrory@vision.com.au | proved |
| VISION INTERNATIONAL | Tennille Green tennille.green@vision.com.au | proved |
| EASTERN GREEN MARKETING PTE. LTD. | Yong Ming yongming@easterngreen.com.sg | proved |
| GROWER CONNECT | Michael +61408266287 | unproved |
| VISION INTERNATIONAL | +61416229659 | unproved |
| GROWER CONNECT | Phillip Da Silva +61473905879 | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | Ei Ei +6585771127 | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | Cherrelyn +6593895585 | unproved |
| GROWER CONNECT | accounts@growerconnect.com.au | unproved |
| GROWER CONNECT | admin@growerconnect.com.au | unproved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au, liam.fraser@vision.com.au, sean.mcgrory@vision.com.au, bneexport@vision.com.au | unproved |
| VISION INTERNATIONAL | bneexport@vision.com.au, liam.fraser@vision.com.au | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | Cherrelyn cherrelyn@easterngreen.com.sg | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | Delphine delphine@easterngreen.com.sg | unproved |
| VISION INTERNATIONAL | Greg Firth greg.firth@vision.com.au | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | jenny@easterngreen.com.sg, delphine@easterngreen.com.sg, atanosoche@easterngreen.com.sg, yongming@easterngreen.com.sg | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | jenny@easterngreen.com.sg, yuriko@easterngreen.com.sg, zoey@easterngreen.com.sg, hanns@easterngreen.com.sg, yongming@easterngreen.com.sg, delphine@easterngreen.com.sg, atanosoche@easterngreen.com.sg | unproved |
| VISION INTERNATIONAL | liam.fraser@vision.com.au, bneexport@vision.com.au | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | Ming Feng mingfeng@easterngreen.com.sg | unproved |
| GROWER CONNECT | Phillip Da Silva phillip@growerconnect.com.au | unproved |
| VISION INTERNATIONAL | Pricing pricing@vision.com.au | unproved |
| GROWER CONNECT | Michael warehouse@growerconnect.com.au | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | yongming@easterngreen.com.sg, jenny@easterngreen.com.sg, delphine@easterngreen.com.sg | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | Yuriko yuriko@easterngreen.com.sg | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | Zoey zoey@easterngreen.com.sg | unproved |
Writing to us on this trade: Admin Grower Connect admin@growerconnect.com.au; Carter & Associates Finance carterandassoc@obsidianadvisory.com.au; Ei Ei eieimyintaung@easterngreen.com.sg; Jenny jenny@easterngreen.com.sg; VIF Export bneexport@vision.com.au; Phillip Da Silva phillip@growerconnect.com.au.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at PAID IN.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| TRADE OPENED needs our word |
reached dated not stated, on a document, said by Carter & Associates on email |
8 pieces of evidence. Each move is a line on the timeline below. |
| BOOKED needs counterparty word |
reached dated not stated, on a document |
1 piece of evidence. Each move is a line on the timeline below. |
| DEPARTED needs document |
reached dated 8 Sep 2026, on a document |
3 pieces of evidence. Each move is a line on the timeline below. |
| ARRIVED needs counterparty word |
not reached nothing on this trade evidences it yet. |
no evidence |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
reached dated 8 Sep 2026, on a document |
4 pieces of evidence. Each move is a line on the timeline below. |
| PAID IN needs document |
reached dated 29 Sep 2026, with no grade recorded |
no evidence |
| PAID OUT needs document |
part dated not stated, with no grade recorded. Part settled: what was invoiced and what has been received both print below. |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
Showing claims only. Show everything.
a claim James McNamara
a customer claim, accepted AUD 950.00
As per "Re: Revised: QC Report for Trade 1038324 — Commercial Invoice and Packing List, strawberries, AWB 081-62243790 - Final Claim", Mon 14 Sep: Hi Ei Ei, Thank you for your email. As approved by James McNamara, we have now created the credit note for the claim relating to Trade 1038324. The credit note has been processed in accordance with the approved claim calculation outlined in your email. Please find the credit note attached for your records. Should you have any questions, please let us
20 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 13:48 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 16:20 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 16:20 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 16:20 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 16:20 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 15:43 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 14:51 AEDT; trade states at 9 Oct 2026 16:14 AEDT; WhatsApp messages at 9 Oct 2026 16:19 AEDT; WhatsApp pictures at 9 Oct 2026 16:13 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At DEPARTED
What is owed while a trade sits here: the final invoice and packing list regenerated on the transport document and the certified weights, the forwarder holding them, the customer holding the final invoice and the pre-alert, and every original the destination requires dispatched with its courier and tracking number recorded. Late here means: an original is recorded as having to travel with no courier record.
Documents
| document | produced | it prints | |
|---|---|---|---|
| BOOKING CONFIRMATION | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| PACKING LIST | not stated | no total on it | recorded with no file on this machine |
| PACKING LIST | not stated | no total on it | recorded with no file on this machine |
| PURCHASE ORDER | not stated | no total on it | recorded with no file on this machine |
| PURCHASE ORDER | not stated | no total on it | recorded with no file on this machine |
| TRANSPORT DOCUMENT | not stated | no total on it | recorded with no file on this machine |
| TRANSPORT DOCUMENT | not stated | no total on it | recorded with no file on this machine |
| WEIGH SHEET | not stated | no total on it | recorded with no file on this machine |
| claim quality report | not stated | no total on it | recorded with no file on this machine |
Received by email
| file | from | arrived | where it is |
|---|---|---|---|
| Credit Note CN-1038331.pdf | Carter & Associates Finance | 14 Sep 2026 13:26 AEST | in trade 1038324's 08_Claims |
| Invoice 1038324 (1).pdf | Carter & Associates Finance | 14 Sep 2026 13:26 AEST | in trade 1038324's 10_Correspondence |
| QC Report - CARTER & ASSOCIATES INV#1038324 AWB#081 6224 3790.pdf | Ei Ei | 9 Sep 2026 22:28 AEST | in trade 1038324's 05_Freight |
| Email Copy - 081-62243790.PDF | VIF Export | 7 Sep 2026 16:25 AEST | in trade 1038324's 05_Freight |
| RFP_1038324_QC_FRESH_SIN_10878423_Detailed.pdf | VIF Export | 7 Sep 2026 16:25 AEST | in trade 1038324's 10_Correspondence |
Send
Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.
| what | pressed by | what became of it |
|---|---|---|
| Re: Grower Connect Pty Ltd: strawberry levies, answer to our 22 September question (1038324) to admin@growerconnect.com.au |
James McNamara 6 Oct 2026 21:49 AEDT |
Sent at 6 Oct 2026 21:49 AEDT. Handed to Gmail. None of our own mailboxes was on it, so there is no delivered copy this desk can read back; a bounce would still show here. |
| Grower Connect Pty Ltd: strawberry levies, answer to our 22 September question (1038324) to admin@growerconnect.com.au; cc phillip@growerconnect.com.au, carterandassoc@obsidianadvisory.com.au, james@carterandassoc.com.au, quenton@carterandassoc.com.au |
James McNamara 6 Oct 2026 15:56 AEDT |
Delivered, and damaged on the way: read back from james@carterandassoc.com.au, 1 thing a recipient needs did not survive the journey. |
What takes it forward
ARRIVED is reached by pressing one of its own acts, and PAID OUT is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.
Move it on
It is at DEPARTED. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.
Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.