Check a trade

Receivables due, next 7 days: AUD 9,202Departing, next 7 days: 1

Set up 4 Opened, details and POs · 2 overdue Shipping 5 Booked to delivered · 5 overdue Get paid 13 Invoiced, awaiting payment · 13 overdue Pay suppliers and close 35 Paid in; bills and reconcile · 32 overdue

Trade	Customer	Product	Route	Value	Steps	Days at step	Next action	Who	Due
Shipping5 trades
1038301	Prime Orchards	Avocado1,520 trays	BNE → HKGAir	No price	Departed	63 days	Create Xero contact 'Prime Orchards Limited'	OAObsidian	44 days overdue
1038332	Eastern Green Marketing	Strawberries190 tray	PER → SINAir	AUD 7,410.00	Departed	15 days	Strawberries landed in Singapore on 24 Sep and Eastern Green's AUD 7,410.00 invoice, due 8 Oct, is unpaid with no reason on the record, while our buy side is unsettled: Grower Connect billed AUD 6,270.00 against a PO at AUD 4,845.00.Overdue Overdue Next: Chase Eastern Green for invoice 1038332 (James)	QCQuenton	9 days overdue
1038331	Boon Kee Supply	Hass avocados228 Carton	PER → KULAir	AUD 14,763.00	Departed	21 days	Boon Kee Supply Sdn Bhd owes AUD 14,763.00 on invoice 1038331 (228 cartons Hass avocados, air, due 2 Oct): unpaid with no reason given and silent since the full document set went on 18–19 Sep; arrival is not yet confirmed.Overdue Overdue, silent Next: Approve the 1038331 payment chase to Boon Kee (James)	QCQuenton	7 days overdue
1038334	Eastern Green Marketing	Strawberries384 trays	PER → SINAir	AUD 17,664.00	Departed	4 days	Trade 1038334 landed in Singapore on 5 Oct on SQ216 (Vision confirmed 8 Oct); Eastern Green's invoice of AUD 17,664.00 is unpaid, due 18 Oct, and nothing is blocking it; their new 384-tray order for Tue 13 Oct is unbooked.Arrived Not yet due Next: Approve the Vision booking for the new order (James)	JMJames	5 days overdue
1038335	MK Fruits Store	Strawberries192 trays	PER → KULAir	AUD 9,312.00	Departed	6 days	MK Fruits Store Plt owes AUD 9,202.00 on invoice 1038335, due 11 Oct, after the AUD 110 airline-fee credit; the strawberries landed at Kuala Lumpur on 4 Oct and nothing disputes the balance, while Vision's AUD 2,923.20 freight bill is unpaid.On terms Within terms Next: Check the bank for MK Fruits payment (desk)	JMJames	3 days overdue

Boon Kee Supply, 228 Carton Hass avocados to KUL, flew 19 Sep 2026, AUD 14,763.00 (1038331) Close

Boon Kee Supply, 228 Carton Hass avocados to KUL, flew 19 Sep 2026, AUD 14,763.00 (1038331)

5 DEPARTED

1 QUOTE2 ORDER3 TRADE OPENED4 BOOKED5 DEPARTED6 ARRIVED7 DELIVERED8 INVOICED9 PAID IN10 PAID OUT11 RECONCILED

Customer

Boon Kee Supply Sdn Bhd

Product

Hass avocados, Class 1

Quantity

228 Carton

From

PER

KUL

Air or sea

air

Incoterm

CPT KUALA LUMPUR

Payment term

Not held

Invoiced

AUD 14,763.00

Outstanding

AUD 14,763.00

Air waybill or bill of lading

232-58875143

Carrier

Malaysia Airlines

Folder

1038331 · BOON KEE SUPPLY SDN BHD · Hass avocados · Kuala Lumpur

Wanted by

Not held

Where it stands

Where the goods are: due to have landed by the ETA held; no word yet from the carrier, the forwarder or the customer that it has, since 19 Sep 2026 10:00 AEST (the ETA held, Sat 19 Sep (an estimate until the carrier confirms))
What the customer has been told: told it left, 4 Oct 2026 14:05 AEDT (our email from exports@carterandassoc.com.au); not yet told it arrived
Receivable: invoice 1038331 AUD 14,763.00 still due, 7 days overdue; the reminder waits on an answer in Needs you
What happens next: On hold: 1 question only James McNamara can answer is open on this trade. It is on the desk regardless; the questions are under "What is waiting, and on whom".. It is being finished by hand, off the desk; nothing is sent on it from here.
Not certain: An ETA passed with no recorded arrival is an arrival NOT YET CONFIRMED. It is never a delay unless the carrier or the forwarder says so.

Where this trade really stands

Boon Kee Supply Sdn Bhd owes AUD 14,763.00 on invoice 1038331 (228 cartons Hass avocados, air, due 2 Oct): unpaid with no reason given and silent since the full document set went on 18–19 Sep; arrival is not yet confirmed.

What is blocking it: The record gives no reason for non-payment: Boon Kee has not written about this trade since Christine Low's 18 Sep note that the shipment would arrive at 8am Malaysia time on 19 Sep. The ETA of 19 Sep has passed with no carrier, Vision or customer word of arrival, so arrival is unconfirmed, not a delay. A payment chase is already in James's queue.

Date	What the record says	Source
18 Sep	Commercial invoice 1038331 (AUD 14,763.00, CPT Kuala Lumpur, 228 cartons: 85 of size 28, 143 of size 30) and packing list sent to Boon Kee's three addresses, Vision copied.	Gmail, exports@
18 Sep	Air waybill 232-58875143 sent to Boon Kee; Christine Low replied that the shipment arrives 8am Malaysia time on 19 Sep and asked for the AANZ form on time.	Gmail, exports@
19 Sep	AANZFTA certificate of origin sent to Christine Low, completing the set: commercial invoice, packing list, waybill and certificate. Flight MH126, ETD and ETA both 19 Sep.	Gmail, exports@
1 Oct	James ruled to query nothing on Mercer Mooney's AUD 40 difference; Mercer Mooney's bill 0001-00240754 (AUD 9,160.00) has been paid.	decision page, Xero
2 Oct	Invoice 1038331, AUD 14,763.00, fell due and is unpaid; Vision's freight bill 00243011 (AUD 4,368.10) was issued and is unpaid.	Xero
4 Oct	WhatsApp messages about arrival at Kuala Lumpur and a final invoice relate to MK Fruits' strawberries (1038335), not this trade.	WhatsApp CARTERS & DOC / ZAYNCO
9 Oct	Payment chase for 1038331 is waiting in James's queue; no carrier, Vision or customer word of arrival is held.	desk record

Not known: Whether the goods landed at Kuala Lumpur and were cleared: no carrier, Vision or customer confirmation is held. Why Boon Kee has not paid, and when it will. Whether Atradius cover applies to Boon Kee.

Risk: Cover with Atradius is not on the record. The invoice was due 2 Oct and the customer has said nothing since 18 Sep, so it is silent rather than disputing.

Also: Ask Vision for MH126 arrival confirmation, Quenton, Fri 9 Oct
Draft, not sent. To bneexport@vision.com.au: Good morning Please confirm the arrival and release at Kuala Lumpur of air waybill 232-58875143 (MH126, 228 cartons of Hass avocados), and the date the goods landed. CARTER & ASSOCIATES Excellence in Fresh Produce M: +61 472 666 378 (WhatsApp) E: exports@carterandassoc.com.au W: carterandassoc.com.au Carter & Associates is the trading name of QC-Fresh Pty Ltd | ABN 92 095 191 816

Next: Approve the 1038331 payment chase to Boon Kee, James, Fri 9 Oct

Read on 9 Oct from the invoices, payments, documents and messages held.

What the customer has been told

Booked	Told 18 Sep 2026 22:37 AEST (our email from exports@carterandassoc.com.au)
Received by the forwarder	No word held; it has left
Departed	Told 4 Oct 2026 14:05 AEDT (our email from exports@carterandassoc.com.au)
Arrived	Not told yet (this step was reached 19 Sep 2026 10:00 AEST)

Sold, bought and P&L

Sold and bought, invoiced and billed

The lines

product	quantity	sell	buy
Hass avocados, Class 1	85 Carton	sell AUD 64.75 per carton Declared at AUD 64.75 by Quenton Carter, 18 Sep 2026, via WhatsApp. Source: Quenton, WhatsApp 18 Sep 2026 07:30 AEST: sell 64.75, cost 40.00 from Mercer; Xero invoice 10383371 (reference 1038331) of 18 Sep 2026 at AUD 64.75, agrees.	buy AUD 40.00 per Carton landed or ex farm is not recorded
Hass avocados, Class 1	143 Carton	sell AUD 64.75 per carton Declared at AUD 64.75 by Quenton Carter, 18 Sep 2026, via WhatsApp. Source: Quenton, WhatsApp 18 Sep 2026 07:30 AEST: sell 64.75 for both sizes; Xero invoice 10383371 (reference 1038331) of 18 Sep 2026 at AUD 64.75, agrees.	buy AUD 40.00 per Carton landed or ex farm is not recorded

The ledger

document	counterparty	amount	state
bill 0001-00240754 / 1038331	Mercer Mooney linked by named on the document	AUD 9,160.00 paid AUD 9,160.00, outstanding AUD 0.00 instalment 1: 100% AUD 9,160.00 due 30 days from delivery, which has not happened and no departure stands in for it, from 30 days from delivery (James, 24 Sep 2026 23:59)	Paid due not stated, Xero says 7 Oct 2026 no term printed on it
bill 00243011 / 1038331	VISION INTERNATIONAL linked by named on the document	AUD 4,368.10 paid AUD 0.00, outstanding AUD 4,368.10, 7 days past due no instalment is recorded against this document	Unpaid due 2 Oct 2026 no term printed on it
invoice 1038331	BOON KEE SUPPLY SDN BHD linked by named on the document	AUD 14,763.00 paid AUD 0.00, outstanding AUD 14,763.00, 7 days past due no instalment is recorded against this document	Unpaid due 2 Oct 2026 no term printed on it

Invoiced AUD 14,763.00, of which AUD 14,763.00 is outstanding. Billed to us AUD 13,528.10, of which AUD 4,368.10 is outstanding.

Deposit and release

Release is standard. On the invoice terms AUD 14,763.00 falls due before release; received AUD 0.00; still to come AUD 14,763.00, chased on its own invoice. The documents go to the customer as normal.

No instalment is recorded on this invoice, so the whole invoice is due before release.

No release has been recorded on this desk for this trade.

Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.

Open invoices for Boon Kee Supply, each with its state

Changes in Xero

Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.

Raise a draft sales invoice from our commercial invoice

Replace a supplier bill's lines from the reissued supplier invoice

What this trade made

Supplier bills against our purchase orders

Mercer Mooney bill 0001-00240754 / 1038331, AUD 9,160.00: No PO on record
No purchase order from Mercer Mooney is on the record for trade 1038331.

Vision International's bills against the rate card

Nothing is billed above the card. Billed below the card: AUD 677.05, in our favour. Billed on charges the card carries no rate for: AUD 65.00, not compared.

Bill 00243011 / 1038331: nothing over the card, AUD 677.05 under it.
International Freight, 3 AKE (2,325.6 kg, billed on actual weight), all in (the card's freight with its handling all, documentation (includes the air waybill), export security screening, rfp / exdoc (permit processing fee, vision)): billed AUD 4,303.10; the card gives AUD 4,980.15. Recorded only: an undercharge is never raised.
Electronic processing fee is billed AUD 15.00 (line 2 "Electronic Processing Fee") and the card in force carries no rate for it, so it is recorded and not compared.
Certificate of origin is billed AUD 50.00 (line 3 "Cert. Origin") and the card in force carries no rate for it, so it is recorded and not compared.

Trade P&L	total
Revenue	AUD 14,763.00
Cost of goods	AUD 13,528.10
Gross profit	AUD 1,234.90
Gross margin (% of revenue)	8.4%
Markup (% on cost)	9.1%

After the trade: quoted against billed

Forwarder charges: quoted AUD 4,980.15, billed AUD 4,368.10, AUD 612.05 less than quoted (-14.0% of the bill).

The desk holds no stack from before the shipment. The quote here is what the pricer would have quoted: the Vision rate card in force on the departure day, priced after the event. Source: the bill checker's pricing of Vision bill 00243011 on the card in force on the departure day (PER to KUL by air, Malaysian (MH) AKE). Forwarder charges ex GST: the Vision rate card in force on the departure day (what the pricer would have quoted) against the Vision bills. Produce is compared on its own line. Gap is actual less quoted. The trade is open, with its bills in.

Forwarder charges, line by line

Charge	Quoted	Billed	Gap	Why
International Freight Quoted: AUD 4,980.15: AUD 2.14 per kg of gross weight, all in on 2,325.6 kg. Billed: AUD 4,303.10: AUD 1.85 per kg of gross weight, all in on 2,326 kg (derived: each freight line divided by the rate (bill 00243011 states AUD 1.85 per kg)).	AUD 4,980.15	AUD 4,303.10	AUD 677.05 under the quote	rounded weight, AUD 0.86 over the quote: Billed to the whole kilogram: 2,326 kg billed (parsed) for 2,325.6 kg that moved. 0.4 kg at AUD 2.14 per kg of gross weight, all in is AUD 0.86. rate, AUD 677.91 under the quote: Same kilograms, different rate: quoted AUD 2.14 per kg of gross weight, all in, billed AUD 1.85 per kg of gross weight, all in.
Certificate of origin Billed: AUD 50.00.	not held	AUD 50.00	AUD 50.00 over the quote	missed line, AUD 50.00 over the quote: Certificate of origin: AUD 50.00 billed and the quote held no such line.
Departmental permit and tonnage (not counted in the gap) Quoted: AUD 125.98.	AUD 125.98	not held	agrees	billed by someone else, agrees: Departmental permit and tonnage: AUD 125.98 quoted. The department bills Carter and Associates direct, so it is on no forwarder bill.
Electronic Processing Fee Billed: AUD 15.00.	not held	AUD 15.00	AUD 15.00 over the quote	missed line, AUD 15.00 over the quote: Electronic Processing Fee: AUD 15.00 billed and the quote held no such line.

Produce

Charge	Quoted	Billed	Gap	Why
Produce Quoted: AUD 9,120.00: 228 Carton at AUD 40.00 each. Billed: AUD 9,160.00 on Mercer Mooney 0001-00240754.	AUD 9,120.00	AUD 9,160.00	AUD 40.00 over the quote	count, AUD 40.00 over the quote: The bill divides by the quoted AUD 40.00 into 229 Carton, against 228 quoted (the bill does not state its count): AUD 40.00.

Pricer corrections this trade is evidence for

Add the Electronic Processing Fee to air quotes: the pricer already holds this position

Documents

The documents

The three a trade must be able to show

document	is it in the folder
purchase order	2 files in the folder are named as one
commercial invoice	2 files in the folder are named as one
packing list	2 files in the folder are named as one

Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.

9 files sit in this trade's folder, of which 6 files are typed as a document and 3 files could not be typed from what they print.

Dates

Its calendar

19 Sep 2026 Departure: on the transport document done

19 Sep 2026 Arrival: an estimate, which is never an arrival 20 days past due

2 Oct 2026 Receivable: 1038331 AUD 14,763.00 7 days past due

2 Oct 2026 Payable: 00243011 / 1038331 AUD 4,368.10 7 days past due

5 Oct 2026 Owed by us: A captured message may affect trade 1038331: an accounting confirmation from the finance service providerJames McNamara settles it 4 days past due

5 Oct 2026 Owed by us: A captured message may affect trade 1038331: a finance department confirmation of a correction made to Xero accounting recordsJames McNamara settles it 4 days past due

5 Oct 2026 Owed by us: A captured message may affect trade 1038331: an internal accounting confirmation of a credit note number correctionJames McNamara settles it 4 days past due

7 Oct 2026 Payable: 0001-00240754 / 1038331 AUD 0.00 done

A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.

What is waiting

What is waiting, and on whom

5 things are missing, behind 7 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.

what is missing	what it stops	who settles it
Not held	A captured message may affect the trade: an accounting confirmation from the finance service provider (1038331)	James McNamara open 4 days by 5 Oct 2026
obsidian cover notes mislinked	Detach the four Eastern Green/the trade claim messages (12 Sep 16:53, 12 Sep 18:54, 14 Sep 13:26, 15 Sep 12:52) and the three generic Obsidian AP/AR cover notes (18, 21, 22 Sep) from the trade — none belongs to it (1038324, 1038331).	Obsidian Advisory open 15 days no by-when set
To be done	Raise Xero sale invoice 1038331, AUD 14,763.00, matching the commercial invoice already sent	Obsidian Advisory open 15 days no by-when set
Not held	Instalment 1 has no due date: it falls due on the grower delivering to the forwarder or cold store the order names, which has not happened yet.	James McNamara open 14 days no by-when set
supplier bill vs po	Two supplier bills differ from our purchase orders: Grower Connect billed the trade at AUD 22.50/tray (AUD 4,320.00) against our PO at 25.50 (AUD 4,896.00); Mercer Mooney billed the trade at AUD 9,160.00 against our PO AUD 9,120.00. Which governs each? And do we raise a debit on Grower Connect for the 25 cartons (AUD 950.00) credited to Eastern Green? (1038324, 1038331)	James McNamara open 15 days no by-when set

Freight

The freight

The estimate

Cost so far held in more than one currency; not held: international freight, produce.

Not in this estimate: DAFF inspection fees and any other DAFF charge billed to Carter and Associates direct are not in this estimate, and no DAFF permit or tonnage is priced in it either.

The card this estimate was struck from is not named on it.

mode and carrier	document	dates	weights
air Malaysia Airlines, MH126	AWB 232-58875143	departed 19 Sep 2026 arrived 19 Sep 2026 an estimate, which is never arrival	gross weight not recorded chargeable weight not recorded

Freight cost from the forwarder's bill in our copy of Xero: Vision International bill 00243011, AUD 4,368.10.

The dates, carrier, vessel and weights above are as recorded on the shipment; where one is missing, it prints as a gap and the forwarder's own document settles it.

Market

Rival supply

Chile avocado into Malaysia: in its peak weeks over the next eight weeks, against our avocado window (Hass, with market access in China, Korea and Japan). Expect price pressure; time volume ahead of it or hold for the lull (Seasonal export calendars (USDA FAS GAIN annual reports and industry bodies), read 7 Oct)
Australia's fruit and nut exports to Malaysia: AUD 14.5m in 2026-06 to 2026-08, -13% on the same three months a year earlier. Domestic competition for the same buyers (ABS International Trade in Goods, merchandise exports (SITC, country), read 7 Oct)

Duty

Duty into Malaysia: 0% under AANZFTA (MFN 5%); COO required: AANZFTA Certificate of Origin. At the border, on top of duty: Sales Tax on imported fresh fruit 5%. Rivals: Thailand 0% (ATIGA); New Zealand 0% (AANZFTA). (Malaysia Customs Duties (Goods under AANZFTA) Order 2025 P.U.(A) 182, Royal Malaysian Customs, read 1 Oct)

Fuel

Brent: UNVERIFIED, so no price direction is drawn. the second source differs by 20.3%, more than 15%. Futures USD 104.26 (Thu 8 Oct); US EIA Brent SPOT price (Europe) via FRED USD 125.44 (Tue 6 Oct) (Brent front-month futures (BZ=F), ICE via Yahoo Finance chart endpoint, read 8 Oct)

Supply outlook

avocado: 1 of 5 production regions have adverse weather in the next 7 days. Supply normal on weather alone (Bureau of Meteorology, state precis forecast, read 9 Oct)

Calendar

Malaysia: Deepavali (Diwali) 8 Nov: a gifting and fruit demand peak in the Indian-diaspora and Indian trade; a public holiday. Sea freight to land before it should leave by c. 18 Oct; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
Malaysia: Chinese New Year 6 Feb to 12 Feb: the largest fruit gifting season in the region (mandarins, grapes, pears); customs and ports close or slow for several days. Sea freight to land before it should leave by c. 16 Jan; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
Malaysia: Ramadan 8 Feb to 9 Mar (approximate; moon sighting): a month of evening fruit demand across the Gulf and Malaysia, with shortened working hours at ports and customs. Sea freight to land before it should leave by c. 18 Jan; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
Malaysia: Eid al-Fitr (Hari Raya Puasa) 9 Mar to 12 Mar (approximate; moon sighting): public holidays of several days in the Gulf, Malaysia and Singapore; customs closed; a demand peak just before. Sea freight to land before it should leave by c. 16 Feb; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)

Grower weather

Mercer Mooney: no region is held for this grower, so no weather is read for it. An address on the counterparty record places it. (the desk, read 9 Oct)

Commodity outlook. Feeds last read 9 Oct, 03:10 pm.

Who is on it

The parties

role	who	where that came from
Customer	BOON KEE SUPPLY SDN BHD	the counterparty record
Billed us	Mercer Mooney	a bill in the ledger
Billed us	VISION INTERNATIONAL	a bill in the ledger
Grower	Mercer Mooney	the purchase orders on this trade

Addresses and their state

counterparty	address	state
VISION INTERNATIONAL	Adam Downing adam.downing@vision.com.au	proved
VISION INTERNATIONAL	angela.thompson@vision.com.au	proved
VISION INTERNATIONAL	VIF Accounts bneaccounts@vision.com.au	proved
VISION INTERNATIONAL	VIF Export bneexport@vision.com.au	proved
VISION INTERNATIONAL	Gauresh Patel gauresh@vision.com.au	proved
VISION INTERNATIONAL	Hugh Philip hugh.philip@vision.com.au	proved
VISION INTERNATIONAL	Kaumil Patel kaumil.patel@vision.com.au	proved
VISION INTERNATIONAL	leanne.james@vision.com.au	proved
VISION INTERNATIONAL	Leigh Gadsby leigh@vision.com.au	proved
VISION INTERNATIONAL	Liam Fraser liam.fraser@vision.com.au	proved
VISION INTERNATIONAL	Mandy Collins mandy.collins@vision.com.au	proved
VISION INTERNATIONAL	Michael Thirgood mic@vision.com.au	proved
VISION INTERNATIONAL	nathan.graham@vision.com.au	proved
VISION INTERNATIONAL	Romer Tortoza romer.tortoza@vision.com.au	proved
VISION INTERNATIONAL	Sean McGrory sean.mcgrory@vision.com.au	proved
VISION INTERNATIONAL	Tennille Green tennille.green@vision.com.au	proved
VISION INTERNATIONAL	+61416229659	unproved
Mercer Mooney	Jay Cook +61423591192	unproved
Mercer Mooney	admin@mercermooney.com.au	unproved
VISION INTERNATIONAL	angela.thompson@vision.com.au, liam.fraser@vision.com.au, sean.mcgrory@vision.com.au, bneexport@vision.com.au	unproved
BOON KEE SUPPLY SDN BHD	bk2low@yahoo.com	unproved
BOON KEE SUPPLY SDN BHD	Christine Low bks.christine@gmail.com	unproved
VISION INTERNATIONAL	bneexport@vision.com.au, liam.fraser@vision.com.au	unproved
VISION INTERNATIONAL	Greg Firth greg.firth@vision.com.au	unproved
Mercer Mooney	Jay Cook jcook@mercermooney.com.au	unproved
VISION INTERNATIONAL	liam.fraser@vision.com.au, bneexport@vision.com.au	unproved
BOON KEE SUPPLY SDN BHD	Lys Pearly pearlylys@yahoo.com	unproved
VISION INTERNATIONAL	Pricing pricing@vision.com.au	unproved
BOON KEE SUPPLY SDN BHD	Joyce Lim soonhuat mal@yahoo.com	unproved

Writing to us on this trade: Mandy Collins +61426721425; Carter & Associates Finance carterandassoc@obsidianadvisory.com.au; Angela Thompson +61416229659; Liam +61434614616; Nathan +61438720082; Liam Fraser liam.fraser@vision.com.au; Christine Low bks.christine@gmail.com; VIF Export bneexport@vision.com.au.

All eleven steps

The eleven stages

A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at DEPARTED.

stage	state, and what the evidence says	evidence
QUOTE needs our word	not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent.	no evidence
ORDER needs our word	not reached not evidenced, and the trade is past it. This is a hole.	no evidence
TRADE OPENED needs our word	reached dated not stated, on a document	2 pieces of evidence. Each move is a line on the timeline below.
BOOKED needs counterparty word	not reached not evidenced, and the trade is past it. This is a hole.	no evidence
DEPARTED needs document	reached dated 18 Sep 2026, on a document disputed, two readings, both shown, neither chosen. DEPARTED: transport document "Email Copy - 232-58875143.PDF" for 1038331, attached to the message from liam.fraser@vision.com.au of 18 Sep 2026 18:39 AEST ("1038331", email:1a0b3ac2f956a92f). Read by the desk from the mail: the file name carries this trade's waybill number. (gmail email:1a0b3ac2f956a92f) BOOKED: nothing on this trade evidences it (the record) Owner James McNamara, raised 9 Oct 2026 13:50 AEDT. While this stands, the acts that depend on this stage are held.	1 piece of evidence. Each move is a line on the timeline below.
ARRIVED needs counterparty word	not reached nothing on this trade evidences it yet.	no evidence
DELIVERED needs our word	not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored.	no evidence
INVOICED needs document	part dated not stated, on a document. This stage needs BOTH the commercial invoice as a document on the trade AND a matching sales invoice in the ledger. The ledger invoice is the half that is missing. Owner: Obsidian Advisory.	2 pieces of evidence. Each move is a line on the timeline below.
PAID IN needs document	not reached nothing on this trade evidences it yet.	no evidence
PAID OUT needs document	part dated not stated, with no grade recorded. Part settled: what was invoiced and what has been received both print below.	no evidence
RECONCILED needs document	not reached the cost stack has not been built yet, so there is nothing to strike a result against	no evidence

This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.

What disagrees with the old record

Nothing the old record says about this trade disagrees with the evidence this record holds.

Messages

What has happened, in one order

Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.

everything 120 lines mail 82 lines documents 10 lines payments 1 line claims 0 lines changes 27 lines

7 Oct 2026 10:42 AEDTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
I have texted the grower to hold for now. Also I have reached out to the Malaysian Customer
7 Oct 2026 10:34 AEDTwhat was saidWhatsApp
      Mandy Collins
      · in
      
(no subject)
Thanks for the update, so just to confirm - there will be no citrus arriving at Mode today?
7 Oct 2026 10:18 AEDTwhat was saidWhatsApp
      Carter and associates
      · out
      
(no subject)
Please note the orders for Al Bakeware have been cancelled. The container I am trying to have the Malay Customer to take immediately i will up date today.
6 Oct 2026 19:24 AEDTa press
      James McNamara
      
strike the reconciliation
raised our record against theirs: PACKING LIST held by ZaynCo → our record against theirs: PACKING LIST held by BOON KEE SUPPLY SDN BHD, raised our record against theirs: PACKING LIST held by BOON KEE SUPPLY SDN BHD → our record against theirs: PACKING LIST held by VISION INTERNATIONAL, raised our record against theirs: PACKING LIST held by VISION INTERNATIONAL → our record against theirs: PACKING LIST held by ZaynCo
raised our record against theirs: PURCHASE ORDER held by VISION INTERNATIONAL → our record against theirs: PURCHASE ORDER held by Mercer Mooney, raised our record against theirs: PURCHASE ORDER held by Mercer Mooney → our record against theirs: PURCHASE ORDER held by VISION INTERNATIONAL
raised our record against theirs: COMMERCIAL INVOICE held by ZaynCo → our record against theirs: COMMERCIAL INVOICE held by BOON KEE SUPPLY SDN BHD, raised our record against theirs: COMMERCIAL INVOICE held by BOON KEE SUPPLY SDN BHD → our record against theirs: COMMERCIAL INVOICE held by EASTERN GREEN MARKETING PTE. LTD., raised our record against theirs: COMMERCIAL INVOICE held by EASTERN GREEN MARKETING PTE. LTD. → our record against theirs: COMMERCIAL INVOICE held by Triumph Accounting Pty Ltd T/A Obsidian Advisory, raised our record against theirs: COMMERCIAL INVOICE held by Triumph Accounting Pty Ltd T/A Obsidian Advisory → our record against theirs: COMMERCIAL INVOICE held by VISION INTERNATIONAL, raised our record against theirs: COMMERCIAL INVOICE held by VISION INTERNATIONAL → our record against theirs: COMMERCIAL INVOICE held by ZaynCo
and 549 other columns the press wrote, which are the
       record's own keys and times rather than anything about the trade.
6 Oct 2026 03:28 AEDTa press
      James McNamara
      
strike the reconciliation
raised costed against billed: as billed, for James McNamara
raised our record against theirs: PACKING LIST held by ZaynCo → our record against theirs: PACKING LIST held by BOON KEE SUPPLY SDN BHD, raised our record against theirs: PACKING LIST held by BOON KEE SUPPLY SDN BHD → our record against theirs: PACKING LIST held by VISION INTERNATIONAL, raised our record against theirs: PACKING LIST held by VISION INTERNATIONAL → our record against theirs: PACKING LIST held by ZaynCo
raised our record against theirs: PURCHASE ORDER held by VISION INTERNATIONAL → our record against theirs: PURCHASE ORDER held by Mercer Mooney, raised our record against theirs: PURCHASE ORDER held by Mercer Mooney → our record against theirs: PURCHASE ORDER held by VISION INTERNATIONAL
raised our record against theirs: COMMERCIAL INVOICE held by ZaynCo → our record against theirs: COMMERCIAL INVOICE held by BOON KEE SUPPLY SDN BHD, raised our record against theirs: COMMERCIAL INVOICE held by BOON KEE SUPPLY SDN BHD → our record against theirs: COMMERCIAL INVOICE held by EASTERN GREEN MARKETING PTE. LTD., raised our record against theirs: COMMERCIAL INVOICE held by EASTERN GREEN MARKETING PTE. LTD. → our record against theirs: COMMERCIAL INVOICE held by Triumph Accounting Pty Ltd T/A Obsidian Advisory, raised our record against theirs: COMMERCIAL INVOICE held by Triumph Accounting Pty Ltd T/A Obsidian Advisory → our record against theirs: COMMERCIAL INVOICE held by VISION INTERNATIONAL, raised our record against theirs: COMMERCIAL INVOICE held by VISION INTERNATIONAL → our record against theirs: COMMERCIAL INVOICE held by ZaynCo
and 564 other columns the press wrote, which are the
       record's own keys and times rather than anything about the trade.
6 Oct 2026 00:56 AEDTa press
      James McNamara
      
strike the reconciliation
raised our record against theirs: PACKING LIST held by ZaynCo → our record against theirs: PACKING LIST held by BOON KEE SUPPLY SDN BHD, raised our record against theirs: PACKING LIST held by BOON KEE SUPPLY SDN BHD → our record against theirs: PACKING LIST held by VISION INTERNATIONAL, raised our record against theirs: PACKING LIST held by VISION INTERNATIONAL → our record against theirs: PACKING LIST held by ZaynCo
raised our record against theirs: PURCHASE ORDER held by VISION INTERNATIONAL → our record against theirs: PURCHASE ORDER held by Mercer Mooney, raised our record against theirs: PURCHASE ORDER held by Mercer Mooney → our record against theirs: PURCHASE ORDER held by VISION INTERNATIONAL
raised our record against theirs: COMMERCIAL INVOICE held by ZaynCo → our record against theirs: COMMERCIAL INVOICE held by BOON KEE SUPPLY SDN BHD, raised our record against theirs: COMMERCIAL INVOICE held by BOON KEE SUPPLY SDN BHD → our record against theirs: COMMERCIAL INVOICE held by EASTERN GREEN MARKETING PTE. LTD., raised our record against theirs: COMMERCIAL INVOICE held by EASTERN GREEN MARKETING PTE. LTD. → our record against theirs: COMMERCIAL INVOICE held by Triumph Accounting Pty Ltd T/A Obsidian Advisory, raised our record against theirs: COMMERCIAL INVOICE held by Triumph Accounting Pty Ltd T/A Obsidian Advisory → our record against theirs: COMMERCIAL INVOICE held by VISION INTERNATIONAL, raised our record against theirs: COMMERCIAL INVOICE held by VISION INTERNATIONAL → our record against theirs: COMMERCIAL INVOICE held by ZaynCo
and 525 other columns the press wrote, which are the
       record's own keys and times rather than anything about the trade.
5 Oct 2026 15:23 AEDTwhat was said
      Carter & Associates Finance
      · in
      · email
      
      · 3 of our mailboxes hold it
Re: URGENT: Xero corrections, and today’s Eastern Green receipt
Hi James, Thank you for your email. Noted regarding Grower Connect. With respect to Credit Note CN-1038331, we have updated the credit note number to C-1038324_1 to avoid any confusion with Trade 1038331. Thank you. Atul Sangvekar Accountant
4 attachments on this message and the record holds
           none of them not at all.
5 Oct 2026 12:07 AEDTa press
      James McNamara
      
strike the reconciliation
raised our record against theirs: PACKING LIST held by ZaynCo → our record against theirs: PACKING LIST held by BOON KEE SUPPLY SDN BHD, raised our record against theirs: PACKING LIST held by BOON KEE SUPPLY SDN BHD → our record against theirs: PACKING LIST held by VISION INTERNATIONAL, raised our record against theirs: PACKING LIST held by VISION INTERNATIONAL → our record against theirs: PACKING LIST held by ZaynCo
raised our record against theirs: PURCHASE ORDER held by VISION INTERNATIONAL → our record against theirs: PURCHASE ORDER held by Mercer Mooney, raised our record against theirs: PURCHASE ORDER held by Mercer Mooney → our record against theirs: PURCHASE ORDER held by VISION INTERNATIONAL
raised our record against theirs: COMMERCIAL INVOICE held by ZaynCo → our record against theirs: COMMERCIAL INVOICE held by BOON KEE SUPPLY SDN BHD, raised our record against theirs: COMMERCIAL INVOICE held by BOON KEE SUPPLY SDN BHD → our record against theirs: COMMERCIAL INVOICE held by EASTERN GREEN MARKETING PTE. LTD., raised our record against theirs: COMMERCIAL INVOICE held by EASTERN GREEN MARKETING PTE. LTD. → our record against theirs: COMMERCIAL INVOICE held by Triumph Accounting Pty Ltd T/A Obsidian Advisory, raised our record against theirs: COMMERCIAL INVOICE held by Triumph Accounting Pty Ltd T/A Obsidian Advisory → our record against theirs: COMMERCIAL INVOICE held by VISION INTERNATIONAL, raised our record against theirs: COMMERCIAL INVOICE held by VISION INTERNATIONAL → our record against theirs: COMMERCIAL INVOICE held by ZaynCo
and 522 other columns the press wrote, which are the
       record's own keys and times rather than anything about the trade.

Show all 120 lines — 112 older lines not printed.

14 lines carry no time at all and sit at the end.

Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 13:48 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 15:59 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 15:59 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 15:59 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 16:00 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 15:43 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 14:51 AEDT; trade states at 9 Oct 2026 15:44 AEDT; WhatsApp messages at 9 Oct 2026 15:58 AEDT; WhatsApp pictures at 9 Oct 2026 15:53 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.

The acts

No act can be pressed here: this surface is served with no way to tell one person from another, and a press recorded against a name anybody could type is the record this build exists to replace. Acts are recorded on the desk that knows who is signed in.

258 trades missing details.

What is missing	Trades	Who has it
Customer	23	Quenton, or the sales invoice
Product	237	the trade line
Quantity	237	the trade line
Origin	258	the booking or the waybill
Destination	257	the booking or the waybill
Air or sea	55	the booking