Buyer, AU
On the record from the sources this desk reads (the CRM, Xero, the mailboxes). Nobody added them by hand here.
Where the account stands: what they owe us
AUD 12,792. ENE Trade Pty Ltd owes AUD 12,792 on invoice 1038317 (Late Lane navels, MSC Shina V to Busan): price, labelling and half-inspection deductions are accepted and Xero amended on 7 Oct, so the balance now waits on Matt Choi paying.
Why it is not paid: Matt Choi asked on 7 Oct for 'the revised invoice so I can clear up the payment' and said he keeps getting overdue emails. We accepted his deductions and sent the revised invoice on 7 Oct; Obsidian amended Xero and switched off reminders the same day. Nothing further is held by him; payment of the balance is now his step.
| Currency | Invoiced | Cash paid, not yet allocated | Owed after that cash | Of it disputed | Not disputed |
|---|---|---|---|---|---|
| AUD | AUD 12,792.00 | AUD 12,792.00 | AUD 12,792.00 |
| Invoice | Due | Unpaid | Held for |
|---|---|---|---|
| Invoice 1038317 | 20 Sep 19 days late | AUD 12,792.00 |
Sources that disagree
- The AUD 31.50 is the grower's reissued price on Whitton Citrus bill 10619 (our cost), not the price to ENE Trade. The two do not conflict on what ENE owes.
6 Oct, Gmail, exports@: Our message to Atul quotes the 88s at AUD 31.50 a carton and bill 10619 at AUD 42,605.50.
7 Oct, Xero: Xero holds AUD 12,792 unpaid on invoice 1038317, priced to ENE Trade at AUD 32 for the 88s.
| Date | What the record says | Source |
|---|---|---|
| 6 Sep | 1,260 cartons of Late Lane navels shipped on MSC Shina V to Busan under BL ZIMUSYD8029169; invoice 1038317 issued, due 20 Sep on printed 14-day terms. | Xero |
| 28 Sep | Matt Choi rejected AUD 39 / 39 / 36 and the AUD 47,859.00 invoice, accepting only AUD 35 / 35 / 31 a carton and citing labelling and inspection costs. | Gmail, quenton@ |
| 1 Oct | James ruled to settle at AUD 37 / 37 / 32 and to allow price only, not Matt's AUD 2,000 inspection and labelling cost. | decision page |
| 5 Oct | ENE Trade paid AUD 30,000 and asked us to deduct labelling AUD 693.00 and 50% of the first inspection (AUD 1,000). | Gmail, quenton@ |
| 7 Oct | We accepted the deductions and sent the revised invoice: fruit AUD 44,485.00, less AUD 693.00 and AUD 1,000.00, total AUD 42,792.00, balance AUD 12,792.00. | Gmail, exports@ |
| 7 Oct | Atul Sangvekar amended invoice 1038317 in Xero with the deduction lines, kept the AUD 30,000.00 allocation, balance AUD 12,792.00, and switched off reminders. | Gmail, exports@ |
Not known: Whether and when Matt Choi will pay the AUD 12,792 now the revised invoice is with him. Whether Atradius cover applies to this invoice; it is not on the record for ENE Trade.
Risk: Invoice 1038317 is 17 days past its printed due date of 20 Sep, though James said on 23 Sep terms are 14 days from arrival. Atradius cover is not on the record for this trade; the customer is replying and paid AUD 30,000 on 5 Oct.
Also: Ask Matt Choi for payment date, Quenton, Mon 12 Oct
Draft, not sent. To matt.choi@enetrade.com.au: Hi Matt, the revised invoice 1038317 is now in Xero at AUD 42,792.00. After your AUD 30,000.00 received on 5 October, the balance is AUD 12,792.00, due 20 September. Overdue reminders are switched off. Please let us know the date you will pay it. Carter & Associates
Next: Approve the waiting reply to Matt Choi, James, Thu 8 Oct
Read on 7 Oct from the invoices, payments, documents and messages held.
Open invoices for ENE Trade, each with its state
Billed per invoice: each invoice is paid and chased on its own; a prepaid customer pays a proforma for each order; no statement of account is sent; a dispute holds only its own invoice. (James McNamara, 22 and 29 Sep 2026; CANON/PER_INVOICE_BILLING.md)
How we reach them
| how | where | who | proved | from |
|---|---|---|---|---|
| claire.kim@enetrade.com.au | Claire Kim Operations/Logistics | unproved | , direction=OUTBOUND, mailbox=unattributed, Mon 31 Aug, 13:03 |, direction=OUTBOUND, mailbox=estate, Mon 21 Sep, 22:46 |, direction=OUTBOUND, mailbox=exports@carterandassoc.com.au, Tue 22 Sep, 21:38 | CRM backfill 7 Oct 2026: name "Claire Kim" from old CRM person 887 (email signature extract); role category Operations/Logistics from old CRM role OPS_SUPPORT | |
| matt.choi@enetrade.com.au | ENE TRADE Management/Owner | proved | 3 message(s) have arrived from this address; the latest at Tue 22 Sep, 22:59. Arrival is the proof: our having written to it proves nothing. | CRM backfill 7 Oct 2026: role category Management/Owner from old CRM role PRINCIPAL; address from Xero contact b72b50dc-549e-473f-8f51-c7a8d6833440 (read 7 Oct 2026) | |
| Phone | +61434119707 | ENE TRADE Management/Owner | unproved | CRM backfill 7 Oct 2026: number from old CRM person 789 (email signature extract) |
Their onboarding form
A one-time link to the customer form. They fill it in themselves. It takes one submission and lasts fourteen days. Copy the link and send it in your own words. Read every word of the customer form first.