Buyer, SG
On the record from the sources this desk reads (the CRM, Xero, the mailboxes). Nobody added them by hand here.
Open invoices for Total Fresh Connection, each with its state
Billed per invoice: each invoice is paid and chased on its own; a prepaid customer pays a proforma for each order; no statement of account is sent; a dispute holds only its own invoice. (James McNamara, 22 and 29 Sep 2026; CANON/PER_INVOICE_BILLING.md)
How we reach them
| how | where | who | proved | from |
|---|---|---|---|---|
| brian@totalfresh.com.sg | Brian Documents/Imports | proved | 1 message(s) have arrived from this address; the latest at Sun 9 Aug, 14:13. Arrival is the proof: our having written to it proves nothing. | CRM backfill 7 Oct 2026: name "Brian" from the name on their own emails to us; role category Documents/Imports from what 4 of their emails are about (documents and certificates) | |
| brian@totalfresh.com.sg, seet@totalfresh.com.sg, sales3@totalfresh.com.sg, info@totalfresh.com.sg | unproved | (to), Tue 11 Aug, 11:43 | (to), Tue 11 Aug, 23:38 | (to), Wed 12 Aug, 05:29 | ||
| info@totalfresh.com.sg | General | proved | 2 message(s) have arrived from this address; the latest at Thu 10 Sep, 21:07. Arrival is the proof: our having written to it proves nothing. | CRM backfill 7 Oct 2026: role category General from the address info@; address from Xero contact 929b804f-e03b-42a7-82ce-082d12800751 (read 7 Oct 2026) | |
| sales3@totalfresh.com.sg | Sales/Buying | unproved | , direction=OUTBOUND, mailbox=unattributed, Tue 11 Aug, 21:43 |, direction=OUTBOUND, mailbox=unattributed, Wed 12 Aug, 09:38 |, direction=OUTBOUND, mailbox=unattributed, Wed 12 Aug, 15:29 | CRM backfill 7 Oct 2026: role category Sales/Buying from the address sales3@ | |
| seet@totalfresh.com.sg | Seet | unproved | , direction=OUTBOUND, mailbox=james@carterandassoc.com.au, Tue 4 Aug, 23:14 |, direction=OUTBOUND, mailbox=unattributed, Thu 6 Aug, 18:06 |, direction=OUTBOUND, mailbox=unattributed, Thu 6 Aug, 20:32 | CRM backfill 7 Oct 2026: name "Seet" from old CRM person 266 (email signature extract) | |
| Phone | +6567744566 | General | unproved | CRM backfill 7 Oct 2026: number from old CRM person 534 (email signature extract) |
| +6583664325 | General | unproved | CRM backfill 7 Oct 2026: number from old CRM person 534 (email signature extract); the same number is held for several people there, so it is not tied to one |
Their onboarding form
A one-time link to the customer form. They fill it in themselves. It takes one submission and lasts fourteen days. Copy the link and send it in your own words. Read every word of the customer form first.