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Total Fresh Connection Pte Ltd — no product or quantity yet — no route yetTrade 1037836

Total Fresh Connection (1037836)

not placed
1 QUOTE2 ORDER3 TRADE OPENED4 BOOKED5 DEPARTED6 ARRIVED7 DELIVERED8 INVOICED9 PAID IN10 PAID OUT11 RECONCILED
Customer
Total Fresh Connection Pte Ltd
Product
Not held
Quantity
Not held
From
Not held
To
Not held
Air or sea
air
Incoterm
Not held
Payment term
Payment terms and trade limits as per signed agreement between Companies unless otherwise specified.
Invoiced
Not held
Outstanding
Not held
Air waybill or bill of lading
618-48064870
Carrier
Not held
Folder
1037836 TOTAL FRESH MELONS - ORANGE CANDY
Wanted by
Not held

Where it stands

  • Where the goods are: booked with the carrier, not yet departed (the shipment record)
  • What the customer has been told: nothing yet; not yet told the freight was booked
  • Receivable: nothing yet; no invoice is raised
  • What happens next: It is being finished by hand, off the desk; nothing is sent on it from here. The folder still needs a purchase order, a commercial invoice and a packing list.

What the customer has been told

BookedNot told yet
Received by the forwarderNot reached yet
DepartedNot reached yet
ArrivedNot reached yet
Sold, bought and P&L

Sold and bought, invoiced and billed

The lines

This trade carries no line at all, so there is nothing to price. Owner: Quenton.

The ledger

Nothing in the ledger is linked to this trade. A ledger document with no link is a gap owned by Obsidian Advisory, not a guess.

Invoiced not stated, and the ledger carries nothing outstanding against it. Billed to us not stated, and the ledger carries nothing outstanding against it.

Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.

Open invoices for Total Fresh Connection, each with its state

Changes in Xero

Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.

Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice

What this trade made

No result has been struck for this trade yet. 0 cost lines are held against its cost stack so far. The desk strikes one for itself once the actual cost stack is complete — nothing here waits on a person to press it.

After the trade: quoted against billed

Not compared. The bills the desk has linked to this trade are not enough to compare: only the Xero lines the trace tied to it are held, and there is no quote stack to set them against.

This trade is closed. Reviewed 9 Oct 2026.

What it cost

From the Xero bill lines the trace tied to the trade (x_cost_lines).

BilledLines
Other chargesAUD 250.00SHIPMENT MANAGEMENT / DOCUMENT FEE SINGAPORE AIR FREIGHT (Phyto Services Pty Ltd bill INV-10061)
Documents

The documents

The three a trade must be able to show

documentis it in the folder
purchase ordernothing in this folder is named as one
commercial invoicenothing in this folder is named as one
packing listnothing in this folder is named as one

This trade cannot show a purchase order, a commercial invoice and a packing list to anybody who asks for them. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.

Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.

0 files sit in this trade's folder, of which 0 files are typed as a document and 0 files could not be typed from what they print.

Dates

Its calendar

No dated event on this trade at all. No departure, no arrival, no due date and nothing owed by a date. A trade with no date on it is a trade nothing can chase.

A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.

What is waiting

What is waiting, and on whom

1 thing is missing, behind 1 open item: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.

what is missingwhat it stopswho settles it
Not held The commercial invoice of Wed 29 Oct 2025 went to Priority Produce, not the trade's own customer or grower (1037836) james
open 8 hours
no by-when set
Freight

The freight

mode and carrierdocumentdatesweights
air
carrier not recorded, vessel or flight not recorded
transport document 618-48064870 departed not stated
arrived not stated
gross weight not recorded
chargeable weight not recorded

Freight cost not known: no forwarder bill is linked to this trade in our copy of Xero, and none is in its folder. The rate card is a list rate and is a quoting figure, never a cost. Liam Fraser can supply the invoice. Owner: James McNamara.

No departure or arrival date, carrier, vessel or weight is recorded on this shipment yet: each is read off the forwarder's own document, and prints as a gap until then.

Market

Market

Fuel

Commodity outlook. Feeds last read 9 Oct, 09:52 am.

Who is on it

The parties

rolewhowhere that came from
CustomerTOTAL FRESH CONNECTION PTE LTDthe counterparty record
Growernot named on this trade

Addresses and their state

counterpartyaddressstate
TOTAL FRESH CONNECTION PTE LTDBrian brian@totalfresh.com.sg proved
TOTAL FRESH CONNECTION PTE LTD info@totalfresh.com.sg proved
TOTAL FRESH CONNECTION PTE LTD +6567744566 unproved
TOTAL FRESH CONNECTION PTE LTD +6583664325 unproved
TOTAL FRESH CONNECTION PTE LTD brian@totalfresh.com.sg, seet@totalfresh.com.sg, sales3@totalfresh.com.sg, info@totalfresh.com.sg unproved
TOTAL FRESH CONNECTION PTE LTD sales3@totalfresh.com.sg unproved
TOTAL FRESH CONNECTION PTE LTDSeet seet@totalfresh.com.sg unproved

Writing to us on this trade: Wilhelm Guertler wilhelm.guertler@hellmann.com; Carter & Associates Finance carterandassoc@obsidianadvisory.com.au; Total Fresh info@totalfresh.com.sg; Debbie Jackson debbie@daintreefresh.com.au; Rhys McTiernan rhys.mctiernan@hellmann.com.

All eleven steps

The eleven stages

A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. No consignment stage on this trade is evidenced at all.

stagestate, and what the evidence saysevidence
QUOTE
needs our word
not reached
no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent.
no evidence
ORDER
needs our word
not reached
nothing on this trade evidences it yet.
no evidence
TRADE OPENED
needs our word
not reached
nothing on this trade evidences it yet.
no evidence
BOOKED
needs counterparty word
not reached
nothing on this trade evidences it yet.
no evidence
DEPARTED
needs document
not reached
nothing on this trade evidences it yet.
no evidence
ARRIVED
needs counterparty word
not reached
nothing on this trade evidences it yet.
no evidence
DELIVERED
needs our word
not reached
the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored.
no evidence
INVOICED
needs document
not reached
nothing on this trade evidences it yet.
no evidence
PAID IN
needs document
not reached
nothing on this trade evidences it yet.
no evidence
PAID OUT
needs document
not reached
nothing on this trade evidences it yet.
no evidence
RECONCILED
needs document
not reached
the cost stack has not been built yet, so there is nothing to strike a result against
no evidence

This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.

What disagrees with the old record

Nothing the old record says about this trade disagrees with the evidence this record holds.

Messages

What has happened, in one order

Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.

14 Jan 2026 09:36 AEDT

what was said James McNamara · out · email

FW: Carter & Associates - Purchase Order 1037836 - Orange Candy Melons - 300 Trays

James McNamara General Manager | james@carterandassoc.com.au<mailto:james@carterandassoc.com.au> [only the opening of this message is held]

14 Jan 2026 09:36 AEDT

what was said James McNamara · out · email

FW: Carter & Associates - Purchase Order 1037836 - Orange Candy Melons - 300 Trays

James McNamara General Manager | james@carterandassoc.com.au<mailto:james@carterandassoc.com.au>

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4 Nov 2025 16:06 AEDT

what was said Exports · out · email

RE: Missing Completed RFPs

Hi Willy, Yes it is, Thankyou so much 😊

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4 Nov 2025 14:16 AEDT

what was said Wilhelm Guertler · in · email

Re: Missing Completed RFPs

Hi Phoebe. This is the product we have just sent to Total Fresh SIN, right ? The RFP number for this one is: 10646593 Detailed print out is attached. Is this what you are after ?

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4 Nov 2025 13:42 AEDT

what was said Exports · out · email

Missing Completed RFPs

Hi Willy, Can you please assist to provide the COMP RFP PDFs for the following: 1037836 - We are just tidying up old shipments; it doesn't appear we have copies of these on hand. Apologies if you have sent these in the past.

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31 Oct 2025 17:17 AEDT

what was said Exports · out · email · 2 of our mailboxes hold it

1037836 DOCUMENTS - TOTAL FRESH - 1 X PMC - SQ266/31 - ETA: 01/11/25 12:05 am AWB: 618-4806 4870

Hi Team, Please find attached documents for 1037836 Please don’t hesitate to contact me should you have any queries.

image001.png not captured, 1037836 - AWB.PDF not captured, 1037836 Final Packing List.pdf not captured, 1037836 Final Commercial Invoice.pdf not captured

31 Oct 2025 17:17 AEDT

what was said Exports · out · email

1037836 DOCUMENTS - TOTAL FRESH - 1 X PMC - SQ266/31 - ETA: 01/11/25 12:05 am AWB: 618-4806 4870

Hi Team, Please find attached documents for 1037836 Please don’t hesitate to contact me should you have any queries.

image001.png not captured, 1037836 - AWB.PDF not captured, 1037836 Final Packing List.pdf not captured, 1037836 Final Commercial Invoice.pdf not captured

31 Oct 2025 17:08 AEDT

what was said Wilhelm Guertler · in · email · 3 of our mailboxes hold it

Re: TOTAL FRESH - SQ - 300 X MELONS - 1037836 - ETD FOR SINGAPORE: ASAP ON ARRIVAL OF STOCK

Hi Heidi. Thank you for your email. I can confirm that we will bill all charges to Total Fresh in Singapore.

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Show all 49 lines — 41 older lines not printed.

4 lines carry no time at all and sit at the end.

Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 08:19 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 13:32 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 13:32 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 13:32 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 13:32 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 13:14 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 13:13 AEDT; trade states at 9 Oct 2026 13:08 AEDT; WhatsApp messages at 9 Oct 2026 13:32 AEDT; WhatsApp pictures at 9 Oct 2026 13:29 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.

Actions on this trade

The acts

James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.

At ORDER

What is owed while a trade sits here: the grower's supply confirmation or a trader's attestation of a verbal one, and the allocation cross-check. Late here means: a purchase order or a booking is about to leave with supply unconfirmed.

Documents

documentproducedit prints
commercial invoice not stated no total on it recorded with no file on this machine
packing list not stated no total on it recorded with no file on this machine
purchase order not stated no total on it recorded with no file on this machine
transport document not stated no total on it recorded with no file on this machine

Send

Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.

What takes it forward

TRADE OPENED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.

Move it on

It is at ORDER. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.

Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.

At any stage