Total Fresh, invoiced 1 Dec 2025, AUD 5,376.00 (1037909)
10 PAID OUTWhere it stands
- Where the goods are: booked with the carrier, not yet departed (the shipment record)
- What the customer has been told: told the freight was booked, 6 Aug 2026 18:05 AEST (our email from exports@carterandassoc.com.au)
- Receivable: nothing; the invoice is paid
- What happens next: It is being finished by hand, off the desk; nothing is sent on it from here. The folder still needs a purchase order, a commercial invoice and a packing list.
What the customer has been told
| Booked | Told 6 Aug 2026 18:05 AEST (our email from exports@carterandassoc.com.au) |
| Received by the forwarder | Not reached yet |
| Departed | Not reached yet |
| Arrived | Not reached yet |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
This trade carries no line at all, so there is nothing to price. Owner: Quenton.
The ledger
| document | counterparty | amount | state |
|---|---|---|---|
| bill 00232755 |
VISION INTERNATIONAL linked by document number match |
AUD 2,804.80 paid AUD 2,804.80, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 5 Dec 2025 no term printed on it |
| credit note CN-1038021 |
TOTAL FRESH linked by named on the document |
AUD 70.00 paid not stated, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due not stated no term printed on it |
| invoice 1037909 |
TOTAL FRESH linked by named on the document |
AUD 5,376.00 paid AUD 5,306.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 15 Dec 2025 no term printed on it |
Invoiced AUD 5,376.00, and the ledger carries nothing outstanding against it. Billed to us AUD 2,804.80, and the ledger carries nothing outstanding against it.
Deposit and release
Release is standard. Our copy of Xero is too old to say what is paid today; payment is chased on its own invoice.
No instalment is recorded on this invoice, so the whole invoice is due before release.
No release has been recorded on this desk for this trade.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Open invoices for Total Fresh Connection, each with its state
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
Vision International's bills against the rate card
Nothing is billed above the card.
- Bill 00232755: not compared. the record does not hold both ports, the departure date (no shipment departure, waybill issue date or executed date is held)
| Trade P&L | total |
|---|---|
| Revenue | AUD 5,306.00 |
| Cost of goods so far | AUD 2,804.80 |
| Gross profit | Incomplete: grower bill not in |
| Gross margin (% of revenue) | Incomplete: grower bill not in |
| Markup (% on cost) | Incomplete: grower bill not in |
After the trade: quoted against billed
Not compared. The desk holds no quote stack for this trade (it was quoted before the desk priced quotes, or the stack was never written), so there is no quoted cost to set against the bills. The quote is a document in the trade folder and a quote of record is filed on Drive; its prices are not in the record as cost lines. The bill checker could not price it on the card: the record does not hold both ports, the departure date (no shipment departure, waybill issue date or executed date is held)
This trade is closed. Reviewed 9 Oct 2026.
What it cost
From the Vision bills linked to the trade in the ledger.
| Billed | Lines | |
|---|---|---|
| Freight | AUD 2,027.52 | All-In - International Freight (Vision bill 00232755) |
| Other charges | AUD 531.52 | All-In - Documentation (Terminal) (Vision bill 00232755); All-In - Documentation (Vision) (Vision bill 00232755); All-In - Handling (Vision bill 00232755); Additional - Exdoc (Vision bill 00232755) |
| Other charges | AUD 245.76 | All-In - Export Security Screening (Vision bill 00232755) |
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | nothing in this folder is named as one |
| commercial invoice | nothing in this folder is named as one |
| packing list | nothing in this folder is named as one |
This trade cannot show a purchase order, a commercial invoice and a packing list to anybody who asks for them. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
0 files sit in this trade's folder, of which 0 files are typed as a document and 0 files could not be typed from what they print.
Dates
Its calendar
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
1 thing is missing, behind 4 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.
| what is missing | what it stops | who settles it |
|---|---|---|
| Two sources disagree | costed against billed: Departmental permit and tonnage | James McNamara open 3 days no by-when set |
Freight
The freight
| mode and carrier | document | dates | weights |
|---|---|---|---|
| air carrier not recorded, vessel or flight not recorded |
transport document 081-61056575 | departed not stated arrived not stated |
gross weight not recorded chargeable weight not recorded |
Freight cost from the forwarder's bill in our copy of Xero: Vision International bill 00232755, AUD 2,804.80.
No departure or arrival date, carrier, vessel or weight is recorded on this shipment yet: each is read off the forwarder's own document, and prints as a gap until then.
Market
Market
- Brent: UNVERIFIED, so no price direction is drawn. the second source differs by 20.3%, more than 15%. Futures USD 104.26 (Thu 8 Oct); US EIA Brent SPOT price (Europe) via FRED USD 125.44 (Tue 6 Oct) (Brent front-month futures (BZ=F), ICE via Yahoo Finance chart endpoint, read 8 Oct)
Commodity outlook. Feeds last read 9 Oct, 09:52 am.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | TOTAL FRESH CONNECTION PTE LTD | the counterparty record |
| Billed us | VISION INTERNATIONAL | a bill in the ledger |
| Grower | not named on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| VISION INTERNATIONAL | Adam Downing adam.downing@vision.com.au | proved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Accounts bneaccounts@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Export bneexport@vision.com.au | proved |
| TOTAL FRESH CONNECTION PTE LTD | Brian brian@totalfresh.com.sg | proved |
| VISION INTERNATIONAL | Gauresh Patel gauresh@vision.com.au | proved |
| VISION INTERNATIONAL | Hugh Philip hugh.philip@vision.com.au | proved |
| TOTAL FRESH CONNECTION PTE LTD | info@totalfresh.com.sg | proved |
| VISION INTERNATIONAL | Kaumil Patel kaumil.patel@vision.com.au | proved |
| VISION INTERNATIONAL | leanne.james@vision.com.au | proved |
| VISION INTERNATIONAL | Leigh Gadsby leigh@vision.com.au | proved |
| VISION INTERNATIONAL | Liam Fraser liam.fraser@vision.com.au | proved |
| VISION INTERNATIONAL | Mandy Collins mandy.collins@vision.com.au | proved |
| VISION INTERNATIONAL | Michael Thirgood mic@vision.com.au | proved |
| VISION INTERNATIONAL | nathan.graham@vision.com.au | proved |
| VISION INTERNATIONAL | Romer Tortoza romer.tortoza@vision.com.au | proved |
| VISION INTERNATIONAL | Sean McGrory sean.mcgrory@vision.com.au | proved |
| VISION INTERNATIONAL | Tennille Green tennille.green@vision.com.au | proved |
| VISION INTERNATIONAL | +61416229659 | unproved |
| TOTAL FRESH CONNECTION PTE LTD | +6567744566 | unproved |
| TOTAL FRESH CONNECTION PTE LTD | +6583664325 | unproved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au, liam.fraser@vision.com.au, sean.mcgrory@vision.com.au, bneexport@vision.com.au | unproved |
| VISION INTERNATIONAL | bneexport@vision.com.au, liam.fraser@vision.com.au | unproved |
| TOTAL FRESH CONNECTION PTE LTD | brian@totalfresh.com.sg, seet@totalfresh.com.sg, sales3@totalfresh.com.sg, info@totalfresh.com.sg | unproved |
| VISION INTERNATIONAL | Greg Firth greg.firth@vision.com.au | unproved |
| VISION INTERNATIONAL | liam.fraser@vision.com.au, bneexport@vision.com.au | unproved |
| VISION INTERNATIONAL | Pricing pricing@vision.com.au | unproved |
| TOTAL FRESH CONNECTION PTE LTD | sales3@totalfresh.com.sg | unproved |
| TOTAL FRESH CONNECTION PTE LTD | Seet seet@totalfresh.com.sg | unproved |
Writing to us on this trade: Total Fresh info@totalfresh.com.sg; Carter & Associates Finance carterandassoc@obsidianadvisory.com.au; Lovely Joaquin lovely@obsidianadvisory.com.au; Nathan Graham nathan@visionint.com.au; Dannielle White dannielle@phytosanitaryservices.com.au; info@totalfresh.com.sg info@totalfresh.com.sg; Liam Fraser liam.fraser@vision.com.au.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at PAID OUT.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached nothing on this trade evidences it yet. |
no evidence |
| TRADE OPENED needs our word |
not reached nothing on this trade evidences it yet. |
no evidence |
| BOOKED needs counterparty word |
not reached nothing on this trade evidences it yet. |
no evidence |
| DEPARTED needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| ARRIVED needs counterparty word |
not reached nothing on this trade evidences it yet. |
no evidence |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| PAID IN needs document |
reached dated 15 Jan 2026, with no grade recorded disputed, two readings, both shown, neither chosen.
|
no evidence |
| PAID OUT needs document |
reached dated 30 Dec 2025, with no grade recorded |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
a press James McNamara
raise a claim
and 14 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
strike the reconciliation
- raised costed against billed: Departmental permit and tonnage, for James McNamara
- raised costed against billed: as billed, for James McNamara
- raised costed against billed: produce, for James McNamara
- raised invoiced against paid: Invoice 1037909, for James McNamara
and 167 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
what was said Carter & Associates · out · email
RE: CARTER & ASSOCIATES - AWB 618-55465082 Commercial Invoice / Packing List
Good day Nicholas, Thank you for resending the Air Waybill. We have checked our records again and Air Waybill 618-55465082 does not match any shipment we hold on file for Total Fresh Connection - including Invoice 1037909 (AWB , which is paid in full with a nil balance), Invoice 1037948, or Invoice 1037836. We want to make sure we send you the correct Commercial Invoice and Packing Li
what was said Carter & Associates · out · email
RE: CARTER & ASSOCIATES - AWB 618-55465082 Commercial Invoice / Packing List
Good day Nicholas, Thank you for your message. We have checked again and can confirm the Air Waybill number 618-55465082 does not match the Air Waybill recorded against Invoice 1037909 ), which is fully paid and closed. We are therefore unable to send you the Commercial Invoice / Packing List for Invoice 1037909 against this AWB, as that would be incorrect documentation for your reco
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
CARTER & ASSOCIATES - Invoice documents for 1037909 (R2E2 mangoes) - account settled in full
Good evening Following our note to your accounts team earlier today, please find attached the complete invoice document set for your R2E2 mango shipment, invoice 1037909, for your records: - Commercial Invoice (original) - Commercial Invoice - Credit (reflecting the agreed AUD 70.00 quality credit, CN-1038021) - Commercial Invoice - Freight Charges (supplementary, for customs and records only) - P
1037909 Commercial Invoice.pdf not captured, 1037909 Commercial Invoice - Credit.pdf not captured, 1037909 Commercial Invoice - Freight Charges.pdf not captured, 1037909 PACKING LIST.pdf not captured
what was said Carter & Associates · out · email
RE: CARTER & ASSOCIATES - Clarification on Freight Invoice No. 1037909 - AUD 3,054.80
Good day Nicholas, Thank you for your message and for the attached Air Waybill. We are having trouble retrieving the attachment on our side at the moment, and the Air Waybill number referenced in the filename you sent does not match the Air Waybill on our records for Invoice 1037909 ), which is the trade this thread relates to. Could you please confirm which trade, purchase order, or
what was said info@totalfresh.com.sg · in · email
RE: CARTER & ASSOCIATES - Clarification on Freight Invoice No. 1037909 - AUD 3,054.80
Good day Carter & Associates team, Kindly send the invoice for the attached Air Waybill, thank you. Warmest [only the opening of this message is held]
what was said Total Fresh · in · email
CARTER & ASSOCIATES - Clarification on Freight Invoice No. 1037909 - AUD 3,054.80
Dear Carter & Associates Team, Good day. Thank you for your clarification and confirmation regarding Freight Invoice No. 1037909. We acknowledge that Invoice 1037909 has been fully settled, with the payment of AUD 5,306.00 received on 15 May 2026, and that no further payment is required for the supplementary commercial invoice showing AUD 3,054.80. For our records and audit purposes, could you ple [only the opening of this message is held]
what was said Carter & Associates Finance · in · email
FW: CARTER & ASSOCIATES - Clarification on Freight Invoice No. 1037909 – AUD 3,054.80
Hi Q. I am unsure of this one. Thanks. Pauline Accountant [only the opening of this message is held]
what was said info@totalfresh.com.sg · in · email · 2 of our mailboxes hold it
CARTER & ASSOCIATES - Clarification on Freight Invoice No. 1037909 – AUD 3,054.80
Dear Carter & Associates Team, Good day. Re: Clarification on Freight Invoice No. 1037909 – AUD 3,054.80 We received Freight Invoice No. 1037909 for AUD 3,054.80 on our records. To date, we have not received any payment request or follow-up regarding this invoice. Could you please confirm if payment is required from Total Fresh for this charge? If yes, please kindly provide us an updated Statement
CARTER ASSOCIATES #1037909 - INVOICE (FREIGHT CHARGES).pdf not captured
a payment TOTAL FRESH
received AUD 5,306.00 · 1037909
against the invoice and not a named instalment.
what was said Exports · out · email
RE: Missing RFPs - Follow up
Dear Liam, Below is the list of left over RFPs we are missing for your reference. 1037863 - 1037874 - 1037886 - 1037889 - 1037907 - 1037909 - 1037911 - 1037946 - 1037949 - 1037956 - 1037954 - 1037951 - Thanks in advance. Kind regard [only the opening of this message is held]
what was said Exports · out · email
RE: Missing RFPs - Follow up
Dear Liam, Below is the list of left over RFPs we are missing for your reference. 1037863 - 1037874 - 1037886 - 1037889 - 1037907 - 1037909 - 1037911 - 1037946 - 1037949 - 1037956 - 1037954 - 1037951 - Thanks in advance. Kind regard
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what was said Exports · out · email
RE: Missing RFPs - Follow up
Thankyou Liam! Let me know when you have any updates on these Below is the list of left over RFPs we are missing for your reference 😊 1037863 - 1037874 - 1037886 - 1037889 - 1037907 - 1037909 - 1037911 - [only the opening of this message is held]
what was said Exports · out · email
RE: Missing RFPs - Follow up
Thankyou Liam! Let me know when you have any updates on these Below is the list of left over RFPs we are missing for your reference 😊 1037863 - 1037874 - 1037886 - 1037889 - 1037907 - 1037909 - 1037911 -
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what was said Exports · out · email
RE: Missing RFPs - Follow up
Hi Liam, Following up on these COMP RFPs we need these urgently as some are outstanding from November. 1037863 - 1037874 - 1037886 - 1037889 - 1037907 - 1037909 - 1037911 - 1037918 - 1037920 - 1037921 - 1037922 - 1037931 - Kind rega [only the opening of this message is held]
what was said Exports · out · email
RE: Missing RFPs - Follow up
Hi Liam, Following up on these COMP RFPs we need these urgently as some are outstanding from November. 1037863 - 1037874 - 1037886 - 1037889 - 1037907 - 1037909 - 1037911 - 1037918 - 1037920 - 1037921 - 1037922 - 1037931 - Kind rega
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a payment VISION INTERNATIONAL
paid out AUD 2,804.80 · 00232755
what was said Exports · out · email
Missing RFPs - Follow up
Hi Liam and Team, Please see list of COMP RFP PDFs we are missing 😊 1037863 - 1037847 - 1037886 - 1037889 - 1037907 - 1037909 - 1037911 - 1037918 - 1037920 - 1037921 - 1037922 - Please send these as soon as possible as we are trying to clean up [only the opening of this message is held]
what was said Exports · out · email
Missing RFPs - Follow up
Hi Liam and Team, Please see list of COMP RFP PDFs we are missing 😊 1037863 - 1037847 - 1037886 - 1037889 - 1037907 - 1037909 - 1037911 - 1037918 - 1037920 - 1037921 - 1037922 - Please send these as soon as possible as we are trying to clean up
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what was said Exports · out · email
RE: (Request For Credit Note- Quality Issues- MANGO) CARTER & ASSOCIATES / INV- 1037909 / AWB #081 6105 6575 / QF051/02 , ETA SIN 02/12/2025 @16:30hrs
Hello, Please find attached commercial invoice with freight charges for 1037909.
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what was said Exports · out · email
RE: (Request For Credit Note- Quality Issues- MANGO) CARTER & ASSOCIATES / INV- 1037909 / AWB #081 6105 6575 / QF051/02 , ETA SIN 02/12/2025 @16:30hrs
Hello, Please find attached commercial invoice with freight charges for 1037909.
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what was said Lovely Joaquin · in · email
RE: 1037909 DOCUMENTS – TOTAL FRESH – QF051/02 – ETA: 02/12/2025 4:30 pm - AWB: 081-6105 6575
Hi Heidi, I got the invoice for this PO. Please see attached. Thank you Lovely Joy Joaquin Accountant
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what was said Lovely Joaquin · in · email
RE: 1037909 DOCUMENTS – TOTAL FRESH – QF051/02 – ETA: 02/12/2025 4:30 pm - AWB: 081-6105 6575
Hi Heidi, Regarding freight invoices, I did not receive any invoice from Vision. Have you guys received any of their invoices? Thank you Lovely Joy Joaquin Accountant
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what was said Exports · out · email
RE: 1037909 DOCUMENTS – TOTAL FRESH – QF051/02 – ETA: 02/12/2025 4:30 pm - AWB: 081-6105 6575
Hi Lovely, Just following up on this – have you received the freight charges as yet?
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what was said Nathan Graham · in · email
TAX INVOICE - 00232755 - QCFRESBNE (05-Dec-25)
Please see the attached documents. VISION INTERNATIONAL LOGISTICS Brisbane PO BOX 1373 EAGLE FARM BRISBANE QLD 4009 Phone: Fax:
TAX INVOICE - 00232755 - QCFRESBNE (05-Dec-25).PDF not captured
what was said Dannielle White · in · email
RE: (Request For Credit Note- Quality Issues- MANGO) CARTER & ASSOCIATES / INV- 1037909 / AWB #081 6105 6575 / QF051/02 , ETA SIN 02/12/2025 @16:30hrs
Hi James I believe this was always an FOB situation (they normally use CT freight – but as the mangoes were at vision they had to use them) The freight rate was disclosed to them at the start to get the approval to move the freight 😊
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what was said James McNamara · out · email
FW: (Request For Credit Note- Quality Issues- MANGO) CARTER & ASSOCIATES / INV- 1037909 / AWB #081 6105 6575 / QF051/02 , ETA SIN 02/12/2025 @16:30hrs
Hey I just want to check we aren't going to inadvertently share our margin with the buyer here James McNamara General Manager | james@carterandassoc.com.au<mailto:james@carterandassoc.com.au>
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what was said Exports · out · email
RE: (Request For Credit Note- Quality Issues- MANGO) CARTER & ASSOCIATES / INV- 1037909 / AWB #081 6105 6575 / QF051/02 , ETA SIN 02/12/2025 @16:30hrs
Hello, Please find attached updated commercial invoice with below claim reflected. Please note, we have not yet received the freight charges from the airline. One we have received these; we will update the commercial invoice to include this and forward through to you.
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what was said Exports · out · email
RE: (Request For Credit Note- Quality Issues- MANGO) CARTER & ASSOCIATES / INV- 1037909 / AWB #081 6105 6575 / QF051/02 , ETA SIN 02/12/2025 @16:30hrs
Hello, Please find attached updated commercial invoice with below claim reflected. Please note, we have not yet received the freight charges from the airline. One we have received these; we will update the commercial invoice to include this and forward through to you.
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what was said James McNamara · out · email
RE: (Request For Credit Note- Quality Issues- MANGO) CARTER & ASSOCIATES / INV- 1037909 / AWB #081 6105 6575 / QF051/02 , ETA SIN 02/12/2025 @16:30hrs
Thanks Camille. We will honour this claim as confirmed. @Exports<mailto:exports@carterandassoc.com.au> and @carterandassoc@obsidianadvisory.com.au<mailto:carterandassoc@obsidianadvisory.com.au> - please action.
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what was said James McNamara · out · email
RE: (Request For Credit Note- Quality Issues- MANGO) CARTER & ASSOCIATES / INV- 1037909 / AWB #081 6105 6575 / QF051/02 , ETA SIN 02/12/2025 @16:30hrs
Thanks Camille. We will honour this claim as confirmed. @Exports<mailto:exports@carterandassoc.com.au> and @carterandassoc@obsidianadvisory.com.au<mailto:carterandassoc@obsidianadvisory.com.au> - please action.
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what was said Lovely Joaquin · in · email
RE: 1037909 DOCUMENTS – TOTAL FRESH – QF051/02 – ETA: 02/12/2025 4:30 pm - AWB: 081-6105 6575
Hi Heidi, Yes sure. Will send once received. Thank you Lovely Joy Joaquin Accountant
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what was said Exports · out · email
RE: 1037909 DOCUMENTS – TOTAL FRESH – QF051/02 – ETA: 02/12/2025 4:30 pm - AWB: 081-6105 6575
Hi Lovley, Noted – can you please let us know these charges once you receive them, so we can action this on the commercial invoice on our side 😊
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what was said info@totalfresh.com.sg · in · email
(Request For Credit Note- Quality Issues- MANGO) CARTER & ASSOCIATES / INV- 1037909 / AWB #081 6105 6575 / QF051/02 , ETA SIN 02/12/2025 @16:30hrs
You don't often get email from info@totalfresh.com.sg. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> Hi Team, Good day. Re: CARTER & ASSOCIATES / INV- 1037909 / AWB # / QF051/02 , ETA SIN 02/12/2025 @16:30hrs As advised by Brian, we are requesting a credit note for the following items due to Quality Issues. Claim Details: CARTER &ASSOCIATES AWB 081 6105 65
what was said Lovely Joaquin · in · email
RE: 1037909 DOCUMENTS – TOTAL FRESH – QF051/02 – ETA: 02/12/2025 4:30 pm - AWB: 081-6105 6575
Hi Heidi, I have not yet received the invoice for this PO for freight charges. Thank you. Lovely Joy Joaquin Accountant
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what was said Exports · out · email
FW: 1037909 DOCUMENTS – TOTAL FRESH – QF051/02 – ETA: 02/12/2025 4:30 pm - AWB: 081-6105 6575
Hi Lovely, Can you please let us know the freight charges for 1037909? We will need to add these onto the commercial invoice for Total Fresh as this is an FOB shipment 😊
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what was said Exports · out · email
RE: TOTAL FRESH - 384 x R2E2 Mangoes - Singapore - 1037909
Hi Liam, Thank you so much!! I have updated this on our end so we should be all good now moving forward 😊😊 Let us know the update for 1037854 once available. [only the opening of this message is held]
what was said Exports · out · email
RE: TOTAL FRESH - 384 x R2E2 Mangoes - Singapore - 1037909
Hi Liam, Thank you so much!! I have updated this on our end so we should be all good now moving forward 😊😊 Let us know the update for 1037854 once available.
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what was said Liam Fraser · in · email · 2 of our mailboxes hold it
RE: TOTAL FRESH - 384 x R2E2 Mangoes - Singapore - 1037909
Hey Heidi, So with the SOH please see below 1037886 – only 186 were taken from this stock – the rest came from 1037854 1037906 – 128 came from 1037882 I have asked Steve for a stock take of what he took today – I suspect there might be some variance with what rotten fruit was removed from 1037854 Liam Fraser Sales Manager Vision International Logistics [mobileP
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what was said Exports · out · email
1037909 DOCUMENTS – TOTAL FRESH – QF051/02 – ETA: 02/12/2025 4:30 pm - AWB: 081-6105 6575
Hi Team, Please find attached documents for 1037909 Please don’t hesitate to contact me should you have any queries. [only the opening of this message is held]
what was said Exports · out · email
1037909 DOCUMENTS – TOTAL FRESH – QF051/02 – ETA: 02/12/2025 4:30 pm - AWB: 081-6105 6575
Hi Team, Please find attached documents for 1037909 Please don’t hesitate to contact me should you have any queries.
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what was said Exports · out · email
RE: TOTAL FRESH - 384 x R2E2 Mangoes - Singapore - 1037909
Hi Liam, Thank you – commercial invoice and packing list attached. Were you able to confirm where the stock came for size 10? After updating the SOH sheet from what you took, this is coming up in negatives. Just wanting to update this correctly on our end so everything else flows through smoothly 😊 [only the opening of this message is held]
what was said Exports · out · email
RE: TOTAL FRESH - 384 x R2E2 Mangoes - Singapore - 1037909
Hi Liam, Thank you – commercial invoice and packing list attached. Were you able to confirm where the stock came for size 10? After updating the SOH sheet from what you took, this is coming up in negatives. Just wanting to update this correctly on our end so everything else flows through smoothly 😊
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what was said Liam Fraser · in · email · 2 of our mailboxes hold it
RE: TOTAL FRESH - 384 x R2E2 Mangoes - Singapore - 1037909
Hey team, AWB attached 😊 Liam Fraser Sales Manager Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Australia [Australian Trusted Trader -
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what was said Exports · out · email
TOTAL FRESH - 384 x R2E2 Mangoes - Singapore - 1037909
Thanks Liam 😊 this new Singapore booking will be 1037909 FYI for traceability. [only the opening of this message is held]
what was said Exports · out · email
TOTAL FRESH - 384 x R2E2 Mangoes - Singapore - 1037909
Thanks Liam 😊 this new Singapore booking will be 1037909 FYI for traceability.
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what was said Liam Fraser · in · email · 2 of our mailboxes hold it
RE: SIN booking today
Hey Heidi, I’ll have to go back over the loadsheets for these jobs to determine what we swapped, will come back to you asap 😊 Liam Fraser Sales Manager Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/>
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what was said Exports · out · email
RE: SIN booking today
Hi Liam, Can you please double check size 10 (286 ctns) on 1037873 stock sheet as I'm getting some discrepancies in total stock on hand? [only the opening of this message is held]
what was said Exports · out · email
RE: SIN booking today
Hi Liam, Can you please double check size 10 (286 ctns) on 1037873 stock sheet as I'm getting some discrepancies in total stock on hand?
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what was said Liam Fraser · in · email · 2 of our mailboxes hold it
RE: SIN booking today
Hey Team, This is now booked as BNE-->SIN 081-61056575 QF051 ETD: 02/12 1035 ETD: 02/12 1640 We will take Size 9 – 98 cartons (pallet #0164) Size 10 – 286 cartons (pallet #0385/0393(30 ctns)/0398 Liam Fraser Sales Manager Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vi
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what was said Exports · out · email
FW: SIN booking today
Hi Quenton, Is this for a new order? We currently don't have any active jobs for Total Fresh on our workflow. [only the opening of this message is held]
what was said Exports · out · email
FW: SIN booking today
Hi Quenton, Is this for a new order? We currently don't have any active jobs for Total Fresh on our workflow.
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what was said Liam Fraser · in · email · 2 of our mailboxes hold it
SIN booking today
Hey guys, For total fresh booking below BNE-->SIN 618-48062092 SQ266 ETD: 01/12 1805 ETA: 02/12 0010 Liam Fraser Sales Manager Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthu
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a claim James McNamara
a customer claim, accepted AUD 70.00
As per "(Request For Credit Note- Quality Issues- MANGO) CARTER & ASSOCIATES / INV- 1037909 / AWB #081 6105 6575 / QF051/02 , ETA SIN 02/12/2025 @16:30hrs", Fri 5 Dec 2025: You don't often get email from info@totalfresh.com.sg. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> Hi Team, Good day. Re: CARTER & ASSOCIATES / INV- 1037909 / AWB #081 6105 6575 / QF051/02 , ETA SIN 02/12/2025 @16:30hrs As advised by Brian, we are requesting a credit note for the following items due
a document this platform · made here
booking request
held by VISION INTERNATIONAL.
a document this platform · made here
commercial invoice
held by Triumph Accounting Pty Ltd T/A Obsidian Advisory, TOTAL FRESH CONNECTION PTE LTD, VISION INTERNATIONAL.
a document this platform · made here
credit note
held by Triumph Accounting Pty Ltd T/A Obsidian Advisory, TOTAL FRESH CONNECTION PTE LTD.
a document this platform · made here
packing list
held by Triumph Accounting Pty Ltd T/A Obsidian Advisory, TOTAL FRESH CONNECTION PTE LTD, VISION INTERNATIONAL.
a document this platform · made here
phytosanitary certificate
held by VISION INTERNATIONAL.
a document this platform · made here
purchase order
held by Triumph Accounting Pty Ltd T/A Obsidian Advisory, TOTAL FRESH CONNECTION PTE LTD.
a document this platform · made here
transport document
held by Triumph Accounting Pty Ltd T/A Obsidian Advisory, TOTAL FRESH CONNECTION PTE LTD.
7 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 08:19 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 12:45 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 12:45 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 12:45 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 12:45 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 12:06 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 06:44 AEDT; trade states at 9 Oct 2026 12:35 AEDT; WhatsApp messages at 9 Oct 2026 12:43 AEDT; WhatsApp pictures at 9 Oct 2026 12:44 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At ORDER
What is owed while a trade sits here: the grower's supply confirmation or a trader's attestation of a verbal one, and the allocation cross-check. Late here means: a purchase order or a booking is about to leave with supply unconfirmed.
Documents
| document | produced | it prints | |
|---|---|---|---|
| booking request | not stated | no total on it | recorded with no file on this machine |
| commercial invoice | not stated | no total on it | recorded with no file on this machine |
| credit note | not stated | no total on it | recorded with no file on this machine |
| packing list | not stated | no total on it | recorded with no file on this machine |
| phytosanitary certificate | not stated | no total on it | recorded with no file on this machine |
| purchase order | not stated | no total on it | recorded with no file on this machine |
| transport document | not stated | no total on it | recorded with no file on this machine |
Send
Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.
What takes it forward
TRADE OPENED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.
Move it on
It is at ORDER. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.
Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.