Satoyu Trading, 256 R2E2 Mangoes to SIN, flew 16 Dec 2025, AUD 9,088.00 (1037922)
9 PAID INWhere it stands
- Where the goods are: landed at destination, since 17 Dec 2025 12:00 AEDT (Vision International)
- What the customer has been told: nothing yet; not yet told the freight was booked, it left and it arrived
- Receivable: nothing; the invoice is paid
- What happens next: On hold: 1 question only James McNamara can answer is open on this trade. It is on the desk regardless; the questions are under "What is waiting, and on whom".. It is being finished by hand, off the desk; nothing is sent on it from here. The folder still needs a purchase order, a commercial invoice and a packing list.
- Not certain: That it left is taken from the ETD held; no word from the forwarder or the carrier says so.
What the customer has been told
| Booked | Not told yet |
| Received by the forwarder | No word held; it has left |
| Departed | Not told yet (this step was reached 16 Dec 2025 06:00 AEDT) |
| Arrived | Not told yet (this step was reached 17 Dec 2025 12:00 AEDT) |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
| product | quantity | sell | buy |
|---|---|---|---|
| R2E2 mangoes, Class 1 | 59 | sell AUD 35.50, the unit it is per is not stated ledger invoice |
buy not stated landed or ex farm is not recorded |
| R2E2 mangoes, Class 1 | 85 | sell AUD 35.50, the unit it is per is not stated ledger invoice |
buy not stated landed or ex farm is not recorded |
| R2E2 mangoes, Class 1 | 20 | sell AUD 35.50, the unit it is per is not stated ledger invoice |
buy not stated landed or ex farm is not recorded |
| R2E2 mangoes, Class 1 | 63 | sell AUD 35.50, the unit it is per is not stated ledger invoice |
buy not stated landed or ex farm is not recorded |
| R2E2 mangoes, Class 1 | 29 | sell AUD 35.50, the unit it is per is not stated ledger invoice |
buy not stated landed or ex farm is not recorded |
The ledger
| document | counterparty | amount | state |
|---|---|---|---|
| bill 2748635 / 1037922 |
MURRAY BROS linked by named on the document |
AUD 6,144.00 paid AUD 0.00, outstanding AUD 6,144.00, 267 days past due instalment 1: 100% AUD 6,144.00 due 15 Jan 2026, 30 days from delivery (delivery taken as departure, 16 Dec 2025), 267 days past due, from 30 days from delivery (James, 24 Sep 2026 23:59) |
Unpaid due 15 Jan 2026, Xero says 13 Jan 2026 no term printed on it |
| credit note CN-1038237 |
SATOYU TRADING PTE LTD linked by named on the document |
AUD 896.00 paid not stated, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due not stated no term printed on it |
| invoice 1037922 |
SATOYU TRADING PTE LTD linked by named on the document |
AUD 9,088.00 paid AUD 8,192.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 27 Dec 2025 no term printed on it |
Invoiced AUD 9,088.00, and the ledger carries nothing outstanding against it. Billed to us AUD 6,144.00, of which AUD 6,144.00 is outstanding.
Deposit and release
Release is standard. Our copy of Xero is too old to say what is paid today; payment is chased on its own invoice.
No instalment is recorded on this invoice, so the whole invoice is due before release.
No release has been recorded on this desk for this trade.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Open invoices for Satoyu Trading, each with its state
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
No gross profit is published for this trade. 2 charges are on the actual stack with no figure. A profit over an incomplete cost reads as a fact and is not one, so a ceiling is published instead.
This is no sell: no revenue can be struck: no revenue is held on the record at all.
After the trade: quoted against billed
Not compared. The desk holds no quote stack for this trade (it was quoted before the desk priced quotes, or the stack was never written), so there is no quoted cost to set against the bills. The quote is a document in the trade folder and a quote of record is filed on Drive; its prices are not in the record as cost lines.
This trade is open, with its bills in. Reviewed 9 Oct 2026.
What it cost
From the Xero bill lines the trace tied to the trade (x_cost_lines).
| Billed | Lines | |
|---|---|---|
| Other charges | AUD 250.00 | SHIPMENT MANAGEMENT / DOCUMENT FEE SINGAPORE AIR FREIGHT (Phyto Services Pty Ltd bill INV-10179) |
| Produce | AUD 13,008.00 | PEACH WHITE green CARTON 10K (MURRAY BROS bill 2746528); PEACH WHITE green sharp CARTON 10K (MURRAY BROS bill 2746528); PEACH WHITE green sharp CARTON 10K (MURRAY BROS bill 2746528); MANGO R2E2 11C R2E2 TRAY 7KG (MURRAY BROS bill 2748635 / 1037922); MANGO R2E2 14C R2E2 TRAY 7KG (MURRAY BROS bill 2748635 / 1037922); MANGO R2E2 9C R2E2 TRAY 7KG (MURRAY BROS bill 2748635 / 1037922) and 2 more |
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | nothing in this folder is named as one |
| commercial invoice | nothing in this folder is named as one |
| packing list | nothing in this folder is named as one |
This trade cannot show a purchase order, a commercial invoice and a packing list to anybody who asks for them. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
0 files sit in this trade's folder, of which 0 files are typed as a document and 0 files could not be typed from what they print.
Dates
Its calendar
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
6 messages came in on this trade with nothing going out after them. The oldest is email on 26 May 2026 14:05 AEST, 135 days ago: Trade records clean-up, coordinated worklist. The last thing that went out from us on this trade was 25 May 2026 16:24 AEST.
5 things are missing, behind 8 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.
| what is missing | what it stops | who settles it |
|---|---|---|
| Two sources disagree | costed against billed: Departmental permit and tonnage | James McNamara open 12 days no by-when set |
| To be done | Attach Murray Bros as supplier and bill 2748635 (AUD 6,144.00) as the grower bill (1037922). | Obsidian Advisory open 15 days no by-when set |
| Not held | The assistant did not answer a question on this trade: could not answer | James McNamara open 15 days by 24 Sep 2026 |
| Not held | Instalment 1 has no due date: it falls due on the grower delivering to the forwarder or cold store the order names, which has not happened yet. | James McNamara open 14 days no by-when set |
| unexplained credits | Three credit notes carry no recorded reason: CN-1038237 AUD 896.00 to Satoyu (the trade), CN-1038199 AUD 960.00 to Sky Fresh (the trade), CN1038091 AUD 5,145.60 (the trade, "as per Quenton email 07.07.2026", no such email held). What was each for, and is any of it recoverable from the grower? (1037922, 1037992, 1038091) | James McNamara open 15 days no by-when set |
Freight
The freight
| mode and carrier | document | dates | weights |
|---|---|---|---|
| air carrier not recorded, SQ266 |
AWB 61848062442 | departed 16 Dec 2025 arrived 17 Dec 2025 stated by Vision International |
gross weight not recorded chargeable weight not recorded |
Freight cost not known: no forwarder bill is linked to this trade in our copy of Xero, and none is in its folder. The rate card is a list rate and is a quoting figure, never a cost. Liam Fraser can supply the invoice. Owner: James McNamara.
The dates, carrier, vessel and weights above are as recorded on the shipment; where one is missing, it prints as a gap and the forwarder's own document settles it.
Market
Market
This consignment has landed; the market can no longer change how it arrives.
Commodity outlook. Feeds last read 9 Oct, 09:52 am.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | SATOYU TRADING PTE LTD | the counterparty record |
| Billed us | MURRAY BROS | a bill in the ledger |
| Grower | not named on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| MURRAY BROS | Adminstration admin@murraybros.com.au | proved |
| MURRAY BROS | Elliott Carter elliott@murraybros.com.au | proved |
| MURRAY BROS | Joel Richardson joel@murraybros.com.au | proved |
| MURRAY BROS | Rachel Chant rachel@murraybros.com.au | proved |
| MURRAY BROS | Stephen Aistrope saistrope@murraybros.com.au | proved |
| MURRAY BROS | Susan Lewis susan@murraybros.com.au | proved |
| MURRAY BROS | +61738758100 | unproved |
| SATOYU TRADING PTE LTD | Doreen doreen@satoyu.om | unproved |
| SATOYU TRADING PTE LTD | Eagle FFM (via DTAY) eagleffm@gmail.com | unproved |
| MURRAY BROS | logistics@murraybros.com.au | unproved |
| MURRAY BROS | packing@murraybros.com.au | unproved |
| MURRAY BROS | Rodney rodney@murraybros.com.au | unproved |
| SATOYU TRADING PTE LTD | shipping@satoyu.com | unproved |
Writing to us on this trade: Frespro-International frespro-intl@eagleffm.com; VIF Export bneexport@vision.com.au; Liam Fraser liam.fraser@vision.com.au.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at PAID IN.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| TRADE OPENED needs our word |
reached dated 24 Jun 2026, on a document |
1 piece of evidence. Each move is a line on the timeline below. |
| BOOKED needs counterparty word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| DEPARTED needs document |
reached dated 16 Dec 2025, on a document disputed, two readings, both shown, neither chosen.
|
1 piece of evidence. Each move is a line on the timeline below. |
| ARRIVED needs counterparty word |
reached dated 17 Dec 2025, on a document |
1 piece of evidence. Each move is a line on the timeline below. |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
part dated 13 Dec 2025, on a document. This stage needs BOTH the commercial invoice as a document on the trade AND a matching sales invoice in the ledger. The invoice document on the trade is the half that is missing. Owner: Obsidian Advisory. |
1 piece of evidence. Each move is a line on the timeline below. |
| PAID IN needs document |
reached dated not stated, with no grade recorded |
no evidence |
| PAID OUT needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
a press James McNamara
record_a_stage_change
- stage reached trade opened
and 9 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
raise a claim
and 14 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
strike the reconciliation
- raised costed against billed: Departmental permit and tonnage, for James McNamara
- raised costed against billed: International Freight, for James McNamara
- raised costed against billed: produce, for James McNamara
- raised invoiced against paid: Invoice 1037922, for James McNamara
and 261 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
correct a fact
and 1 other column the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
correct a fact
and 1 other column the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
correct a fact
and 1 other column the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
correct a fact
and 1 other column the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
correct a fact
and 1 other column the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
record_a_stage_change
- stage reached arrived
and 9 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
record_a_stage_change
- stage reached departed
and 9 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
record an outside fact
and 12 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
record an instalment term
- raised Instalment 1 has no due date: it falls due on the grower delivering to the forwarder or cold store the order names, which has not happened yet., for James McNamara
and 22 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a question James McNamara
The 8 Apr 2026 statement and the customer file still show $896.00 overdue after that credit note — which is right, and should Obsidian be asked to align the accounts?
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: Xero is right and already reflects the credit: invoice 1037922 shows AUD 0.00 due today (AUD 8,192.00 paid + AUD 896.00 credited = AUD 9,088.00 total). The 8 Apr 2026 statement showing AUD 896.00 still due was simply a stale snapshot from before/around the time the credit note was applied; there is no live discrepancy for Obsidian to align. [Xero invoice 1037922 (SATOYU TRADING PTE LTD, PAID, amount total 9088.00, amount paid 8192.00, amount credited 896.00, amount due 0.00, read Thu 24 Sep)].
a question James McNamara
Does the category stand as not yet settled on the unpaid grower bill, or should this trade be recategorised to the unexplained credit?
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: The category stands on the grower side. Now that the customer side is confirmed fully settled (AUD 0.00 due — see #3), the only genuinely open money on this trade is Murray Bros' unpaid bill (AUD 6,144.00, invoice 2748635). The unexplained-credit question (#1/#2) is a separate claims/documentation gap, not a reason to recategorise money-open itself. [Xero invoice 1037922 (customer side, AUD 0.00 due); review's own citation of Murray Bros bill 2748635, AUD 6,144.00, outstanding].
a question James McNamara
Susan Lewis's 24 Jun 2026 reply attaches the purchase order against invoice 2748635 — do you accept that as settling the AUD 6,144.00 bill against this trade? (1037922)
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: Yes. Susan Lewis at Murray Bros confirmed the same evening she was asked, attaching '1037922 PURCHASE ORDER - MURRAY BROS.pdf' directly against invoice 2748635 (AUD 6,144.00) — that reply is the evidence tying the bill to this trade and should be filed as such. [Gmail 19ef8013983867ae, Obsidian to Murray Bros, 24 Jun 2026 15:01 Sydney (asking for the PO number behind invoice 2748635); Gmail 19ef8af5298e2edd, Susan Lewis reply, 24 Jun 2026 18:11 Sydney, attaching '1037922 PURCHASE ORDER - MURRAY BROS.pdf'].
a question James McNamara
Which entity is the buyer of record: SATOYU TRADING PTE LTD, DTAY, or 5555 Pte Ltd?
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: SATOYU TRADING PTE LTD is the buyer of record — confirmed Xero contact and the entity on invoice 1037922. 'DTAY' is the same buyer's trading name used by Vision in freight correspondence ('DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922'). '5555 Pte Ltd' does not appear anywhere in Xero or the Gmail correspondence searched — not held. [Xero invoice 1037922, contact SATOYU TRADING PTE LTD; Gmail 19b1f2e0a465fbb1, Vision (Liam Fraser), 14 Dec 2025].
a question James McNamara
The old book calls this trade DELIVERED on CPT terms with nothing in the record to show it flew — do you want that status accepted on your word, or held until the waybill is produced?
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: It does not stand on its own. The old book is a claimant, never a source; DELIVERED/CPT with nothing behind it does not carry weight — hold the status until stage evidence (a waybill or forwarder confirmation of departure) is actually filed. The only transport fact on record is Vision refusing to book on 15 Dec 2025 pending a payment plan, which if anything argues against an unqualified DELIVERED. [handover rule, James 22 Sep: the old book is a claimant; Gmail 19b1f2e0a465fbb1, Vision, 14 Dec 2025].
a question James McNamara
Three credit notes carry no recorded reason: CN-1038237 AUD 896.00 to Satoyu (the trade), CN-1038199 AUD 960.00 to Sky Fresh (the trade), CN1038091 AUD 5,145.60 (the trade, "as per Quenton email 07.07.2026", no such email held). What was each for, and is any of it recoverable from the grower? (1037922, 1037992, 1038091)
Amount in question: AUD 7,001.60 (the three credit notes in Xero). The same question stands on 1037992, 1038091. The review asked: "What was the AUD 896.00 credit note CN-1038237 of 1 Apr 2026 given for, and should it be recorded as a claim on this trade?". Raised by the agents' review, run.
Still open. Nothing has come back on this.
what was said susan@murraybros.com.au · in · email
Fw: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
See attached. Regards, Susan Lewis Murray Bros
1037922 PURCHASE ORDER - MURRAY BROS.pdf not captured
a stage move who is not recorded · document
trade opened
purchase order "1037922 PURCHASE ORDER - MURRAY BROS.pdf" for 1037922, attached to the message from susan@murraybros.com.au of 24 Jun 2026 18:11 AEST ("Fw: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim", email:19ef8af5298e2edd). Read by the desk from the mail: the file name names this trade.
what was said carterandassoc@obsidianadvisory.com.au · in · email
Fw: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
Hi Susan, Thank you for your email. We have sent the remittance for Invoice No. 2742764 for $500.00. Could you also please provide the PO number for Invoice No. 2748635, which is attached to this email? Please let me know if you have any questions. Thanks,
MB-Tax-Invoice-2748635.pdf not captured
what was said susan@murraybros.com.au · in · email
Fw: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
Hi Quenton, I have discussed this matter with Elliott. Firstly, submitting a claim four months after the sale is not acceptable. We have both photographic evidence and confirmation from your team that the fruit in question was received "hard as an apple" upon arrival. It is disappointing that it has
MB-Tax-Invoice-2742764.pdf not captured, MB-Tax-Invoice-2748635.pdf not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
Fw: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
Hi Murray Bros, Hope you are well. May we request a claim for these White Flat Peaches for the whole quantity and amount of this Purchase Order. 288 Qty @ 20.00 amounting to $5,760.00 AUD. Please see the attached files for documentation. Thanks
1038054 Purchase Order - MURRAY BROS.pdf not captured, WhatsApp Image Fri 19 Jun at 9.01.36 AM (1).jpeg not captured, WhatsApp Image Fri 19 Jun at 9.01.36 AM.jpeg not captured
what was said pauline@obsidianadvisory.com.au · in · email
Trade records clean-up, coordinated worklist
Pauline (Obsidian): "All good also on 1 and 2" (uninvoiced sales and Frutulip allocation); nothing said on item 6 claims.
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what was said amy@phytosanitaryservices.com.au · in · email
Trade records clean-up, coordinated worklist
PSS (Amy): invoice values added to log; PSS removed from claims process so no notes on item 6 (claims list incl. 1038135).
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what was said quenton@carterandassoc.com.au · out · email
Trade records clean-up, coordinated worklist
Quenton to James: "very concise, good catch up" (quotes worklist incl. 1038135).
what was said james@carterandassoc.com.au · out · email
Trade records clean-up, coordinated worklist
James worklist item 6: 49 trades, including 1038135, carry a customer credit note in the accounts (about $103,296 total) but no claim recorded in the Trade Log; asks PSS to log claims and Obsidian to reconcile the Claims Log to Xero.
what was said messaging-service@post.xero.com · in · email
Statement from Carter & Associates for SATOYU TRADING PTE LTD
Xero statement to Satoyu as at 8 April 2026: $896.00 balance due, overdue (down from $9,088.00 in March). The reason for the residual is not stated.
Statement for SATOYU TRADING PTE LTD As At 08Apr2026.pdf not captured
a claim James McNamara
a customer claim, accepted AUD 896.00
As per "Trade records clean-up, coordinated worklist", Mon 25 May: James worklist item 6: 49 trades, including 1038135, carry a customer credit note in the accounts (about $103,296 total) but no claim recorded in the Trade Log; asks PSS to log claims and Obsidian to reconcile the Claims Log to Xero.
what was said quenton@carterandassoc.com.au · out · email
Statement from Carter & Associates for SATOYU TRADING PTE LTD
Quenton, copying Satoyu: 'Can I have this account updated today? If it has been sent, please ignore this message.' Quoted statement: 1037922 due 27 Dec 2025, 9,088.00.
what was said messaging-service@post.xero.com · in · email
Statement from Carter & Associates for SATOYU TRADING PTE LTD
Xero overdue reminder to Satoyu: $9,088.00 AUD outstanding, more than 30 days beyond 14 Days ETA terms.
Statement for SATOYU TRADING PTE LTD As At 20Mar2026.pdf not captured
what was said quenton@carterandassoc.com.au · out · email
Statement from Carter & Associates for SATOYU TRADING PTE LTD
Quenton asks Obsidian: 'Are you sure they have not paid?' Quoted statement: 1037922 due 27 Dec 2025, 9,088.00, balance 9,088.00.
Statement for SATOYU TRADING PTE LTD As At 24Feb2026.pdf not captured
what was said messaging-service@post.xero.com · in · email
Statement from Carter & Associates for SATOYU TRADING PTE LTD
Xero overdue reminder to SATOYU TRADING PTE LTD: $9,088.00 outstanding, all more than 30 days beyond terms of 14 Days ETA.
Statement for SATOYU TRADING PTE LTD As At 24Feb2026.pdf not captured
what was said Exports · out · email
RE: D'Fresh - Return Price
Hi Q, Please confirm these CNs and ill send them out 😊 [only the opening of this message is held]
what was said Exports · out · email
RE: D'Fresh - Return Price
Hi Q, Please confirm these CNs and ill send them out 😊
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what was said Frespro-International · in · email · 2 of our mailboxes hold it
D'Fresh - Return Price
Some people who received this message don't often get email from frespro-intl@eagleffm.com. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> Dear Heidi, Please find our price return following the invoices below. 1. Inv no: 1037922 (AWB No: ) – To deduct A$3.50/ctn on 256 ctn of Mangoes (R2E2 CL 1) 9-14’s. Kindly send credit note accordingly. Rgds, Desmond
what was said Exports · out · email
RE: Missing RFPs - Follow up
Hi Liam, Following up on these COMP RFPs we need these urgently as some are outstanding from November. 1037863 - 1037874 - 1037886 - 1037889 - 1037907 - 1037909 - 1037911 - 1037918 - 1037920 - 1037921 - 1037922 - 1037931 - Kind rega [only the opening of this message is held]
what was said Exports · out · email
RE: Missing RFPs - Follow up
Hi Liam, Following up on these COMP RFPs we need these urgently as some are outstanding from November. 1037863 - 1037874 - 1037886 - 1037889 - 1037907 - 1037909 - 1037911 - 1037918 - 1037920 - 1037921 - 1037922 - 1037931 - Kind rega
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what was said Exports · out · email
Missing RFPs - Follow up
Hi Liam and Team, Please see list of COMP RFP PDFs we are missing 😊 1037863 - 1037847 - 1037886 - 1037889 - 1037907 - 1037909 - 1037911 - 1037918 - 1037920 - 1037921 - 1037922 - Please send these as soon as possible as we are trying to clean up [only the opening of this message is held]
what was said Exports · out · email
Missing RFPs - Follow up
Hi Liam and Team, Please see list of COMP RFP PDFs we are missing 😊 1037863 - 1037847 - 1037886 - 1037889 - 1037907 - 1037909 - 1037911 - 1037918 - 1037920 - 1037921 - 1037922 - Please send these as soon as possible as we are trying to clean up
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a shipment update the journey
Arrived
what was said Exports · out · email
RE: Carter & Associates - Purchase Order - 1037922 - R2E2 Mangoes - 256 Trays
Hello, Could we please request a copy of the manifest/ load out for this PO 1037922? Thank you 😊
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what was said Exports · out · email
RE: 1037922 DOCUMENTS - DTAY (SATOYU) - SQ266/16 - ETA SINGAPORE: 17/12/25 12:05 am - AWB: 618-4806 2442
Hello, Please find attached updated documents for 1037922, due to the airline loading 3 additional cartons in error. Please don’t hesitate to contact me should you have any queries. [only the opening of this message is held]
what was said Exports · out · email
RE: 1037922 DOCUMENTS - DTAY (SATOYU) - SQ266/16 - ETA SINGAPORE: 17/12/25 12:05 am - AWB: 618-4806 2442
Hello, Please find attached updated documents for 1037922, due to the airline loading 3 additional cartons in error. Please don’t hesitate to contact me should you have any queries.
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what was said Exports · out · email
RE: DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922 - ETD for Singapore: 16/12/25
Thanks Adam 😊 Kind regards, Heidi McLaughlin | exports@carterandassoc.com.au<mailto:exports@carterandassoc.com.au> | <https://www.carterandassoc.com.au/>
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what was said VIF Export · in · email
RE: DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922 - ETD for Singapore: 16/12/25
Hi Heidi Updated AWB. Adam Downing Export Operations Vision International Logistics [mobilePhone] | [emailAddress] adam.downing@vision.com.au<mailto:adam.downing@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Australia [Australian Trusted Trade
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what was said Exports · out · email
RE: DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922 - ETD for Singapore: 16/12/25
Hi, Amended documents attached.
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what was said Exports · out · email
RE: DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922 - ETD for Singapore: 16/12/25
Hi Adam, Thank you – is it possible to update the GW to 2072kg please, to include the 3 extra?
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what was said VIF Export · in · email
RE: DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922 - ETD for Singapore: 16/12/25
Hi All Please see attached amended AWB. Adam Downing Export Operations Vision International Logistics [mobilePhone] | [emailAddress] adam.downing@vision.com.au<mailto:adam.downing@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Australia [Austra
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what was said Exports · out · email
RE: DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922 - ETD for Singapore: 16/12/25
Thanks Liam 😊 I’ll send through updated documents to Adam as well for traceability.
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what was said Liam Fraser · in · email
Re: DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922 - ETD for Singapore: 16/12/25
Hey Heidi, No idea on sizes I'm afraid, did you guys get a load out from supplier that we can compare to the packing list? @Quenton Carter<mailto:quenton@carterandassoc.com.au> might know as well I will get Adam to send through an updated AWB for me as I'm on the road this morning :)
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what was said Exports · out · email
RE: DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922 - ETD for Singapore: 16/12/25
And will an updated AWB be required from you?
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what was said Exports · out · email
RE: DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922 - ETD for Singapore: 16/12/25
Hi Liam, Noted on this. I’ll update the invoice to reflect this – do you know what size mangoes these 3 extra were?
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what was said Liam Fraser · in · email
Re: DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922 - ETD for Singapore: 16/12/25
Hey team, We have unfortunately loaded an additional 3 cartons on this job, can you please invoice the customer for the additional 3, if they won’t pay for it let me know and we will credit you the value. Apologies for the error!
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a stage move who is not recorded · document
arrived
AWB 618-48062442, SQ266, Brisbane to Singapore: departed 16 Dec 2025 19:12, arrived 17 Dec 2025 03:04 Sydney time (C00199654, Vision shipment list, QC last 12 months, sent by Liam Fraser (Vision) 24 Sep 2026, Gmail 1a0d26845a9e2cf9; REPORTS/vision/Vision_shipments_last_12_months_2026-09-24.xlsx). Recorded as a transport document because it is the forwarder's own record of its waybills and their actual departure and arrival (James, 24 Sep 2026 19:27: the forwarder's shipment list is the source for what shipped).
a stage move who is not recorded · document
departed
AWB 618-48062442, SQ266, Brisbane to Singapore: departed 16 Dec 2025 19:12, arrived 17 Dec 2025 03:04 Sydney time (C00199654, Vision shipment list, QC last 12 months, sent by Liam Fraser (Vision) 24 Sep 2026, Gmail 1a0d26845a9e2cf9; REPORTS/vision/Vision_shipments_last_12_months_2026-09-24.xlsx). Recorded as a transport document because it is the forwarder's own record of its waybills and their actual departure and arrival (James, 24 Sep 2026 19:27: the forwarder's shipment list is the source for what shipped).
what was said Exports · out · email
1037922 DOCUMENTS - DTAY (SATOYU) - SQ266/16 - ETA SINGAPORE: 17/12/25 12:05 am - AWB: 618-4806 2442
Hi Team, Please find attached documents for 1037922 Please don’t hesitate to contact me should you have any queries. [only the opening of this message is held]
what was said Exports · out · email
1037922 DOCUMENTS - DTAY (SATOYU) - SQ266/16 - ETA SINGAPORE: 17/12/25 12:05 am - AWB: 618-4806 2442
Hi Team, Please find attached documents for 1037922 Please don’t hesitate to contact me should you have any queries.
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what was said Quenton Carter · out · email
Re: DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922 - ETD for Singapore: 16/12/25
Thank you all Quenton AE Carter Chairman QC-Fresh Pty Ltd T/ Carter and Associates quenton@carterandassoc.com.au ________________________________
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what was said Liam Fraser · in · email
RE: DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922 - ETD for Singapore: 16/12/25
Awb attached 😊 Liam Fraser Sales Manager Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Australia [Australian Trusted Trader - South Aus
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what was said Exports · out · email
RE: DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922 - ETD for Singapore: 16/12/25
Thanks Liam, Amended documents attached.
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what was said Liam Fraser · in · email
RE: DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922 - ETD for Singapore: 16/12/25
Hey team, This is now on SQ266 today will revert shortly with AWB Liam Fraser Sales Manager Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008
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what was said Liam Fraser · in · email
RE: DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922 - ETD for Singapore: 16/12/25
Morning team, Waiting on SQ to advise on space, will revert asap Liam Fraser Sales Manager Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008,
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what was said Quenton Carter · out · email
Re: DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922 - ETD for Singapore: 16/12/25
Can you use SQ today, Liam ? Customer will cancel Quenton AE Carter Chairman QC-Fresh Pty Ltd T/ Carter and Associates quenton@carterandassoc.com.au ________________________________
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what was said Exports · out · email
RE: DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922 - ETD for Singapore: 16/12/25
Hi Liam, Thank you 😊 Updated documents attached. Please forward AWB once available.
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what was said Liam Fraser · in · email
RE: DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922 - ETD for Singapore: 16/12/25
Hey team, QF has no space until Sunday, booked as per below BNE-->SIN 618-48062442 SQ256 ETD: 17/12 0910 ETA: 17/12 1510 Liam Fraser Sales Manager Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [addre
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what was said Liam Fraser · in · email · 2 of our mailboxes hold it
RE: DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922 - ETD for Singapore: 16/12/25
Hey Heidi, For both this order and the DXB order I am just waiting on C&A to advise regarding another matter and I can then get them booked in 😊 Liam Fraser Sales Manager Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://w
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what was said Exports · out · email
RE: DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922 - ETD for Singapore: 16/12/25
Hi Team, Following up on flight details please 😊 [only the opening of this message is held]
what was said Exports · out · email
RE: DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922 - ETD for Singapore: 16/12/25
Hi Team, Following up on flight details please 😊
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what was said liam.fraser@vision.com.au · in · email
RE: DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922 - ETD for Singapore: 16/12/25
Liam Fraser (Vision) says he cannot book the consignment until C&A sends Mic/Vision a payment plan. Quoted booking: DTAY (Satoyu) Singapore, 256 R2E2 mangoes, 1037922, from Murray Brothers via Priority Produce, QF, ETD 16/12/25.
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what was said Exports · out · email
DTAY (SATOYU TRADING) - Singapore - 256 X R2E2 Mangoes - 1037922 - ETD for Singapore: 16/12/25
Hi Liam and Team, Please see start of email chain for this consignment - 1037922 Q has requested Tuesday, QF for this flight. 1. 59 R2E2 MANGOES 9 ct - CLASS 1 - NET: 7KG / GROSS: 8KG - coming from Murray Brothers via Priority Produce (Steve) 2. 85 R2E2 MANGOES 10 ct - CLASS 1 - NET: 7KG / GROSS: 8KG - coming from Murray Brothers via Priority Produce (Steve) 3. 20 R2E2 MANGOES 11 ct - CLASS 1 - NE
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what was said Exports · out · email
Carter & Associates - Purchase Order - 1037922 - R2E2 Mangoes - 256 Trays
Hello, Please find attached Purchase Order for 1037922 - Priority Produce (Steve) to deliver to Vision for export airfreight. ** Please ensure this Purchase Order number is reflected in all references, such as invoices. Failure to assign this number may delay our reconciliation process and impact timely payment ** [only the opening of this message is held]
what was said Exports · out · email
Carter & Associates - Purchase Order - 1037922 - R2E2 Mangoes - 256 Trays
Hello, Please find attached Purchase Order for 1037922 - Priority Produce (Steve) to deliver to Vision for export airfreight. ** Please ensure this Purchase Order number is reflected in all references, such as invoices. Failure to assign this number may delay our reconciliation process and impact timely payment **
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a stage move who is not recorded · document
invoiced
invoice 1037922 for SATOYU TRADING PTE LTD, AUD 9088, status PAID
a document this platform · made here
commercial invoice
held by Triumph Accounting Pty Ltd T/A Obsidian Advisory, VISION INTERNATIONAL.
a document this platform · made here
credit note
held by Triumph Accounting Pty Ltd T/A Obsidian Advisory.
a document this platform · made here
packing list
held by Triumph Accounting Pty Ltd T/A Obsidian Advisory, VISION INTERNATIONAL.
a document this platform · made here
purchase order
held by MURRAY BROS, Triumph Accounting Pty Ltd T/A Obsidian Advisory, Priority Produce.
a document this platform · made here
statement
held by Triumph Accounting Pty Ltd T/A Obsidian Advisory, SATOYU TRADING PTE LTD.
a document this platform · made here
transport document
held by Triumph Accounting Pty Ltd T/A Obsidian Advisory, VISION INTERNATIONAL.
6 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 08:19 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 12:46 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 12:46 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 12:46 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 12:46 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 12:06 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 06:44 AEDT; trade states at 9 Oct 2026 12:35 AEDT; WhatsApp messages at 9 Oct 2026 12:46 AEDT; WhatsApp pictures at 9 Oct 2026 12:44 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At ARRIVED
What is owed while a trade sits here: the customer advised, and the named consignee advised where he is not the customer. Late here means: the stated arrival date has passed with no notice from anyone.
Documents
| document | produced | it prints | |
|---|---|---|---|
| commercial invoice | not stated | no total on it | recorded with no file on this machine |
| credit note | not stated | no total on it | recorded with no file on this machine |
| packing list | not stated | no total on it | recorded with no file on this machine |
| purchase order | not stated | no total on it | recorded with no file on this machine |
| statement | not stated | no total on it | recorded with no file on this machine |
| transport document | not stated | no total on it | recorded with no file on this machine |
Received by email
| file | from | arrived | where it is |
|---|---|---|---|
| Email Copy - 618-48062442.PDF | VIF Export | 17 Dec 2025 09:24 AEDT | in trade 1037922's 05_Freight |
| Original 3 - (for Shipper) - 618-48062442.pdf | Liam Fraser | 16 Dec 2025 11:10 AEDT | in trade 1037922's 05_Freight |
Send
Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.
What takes it forward
DELIVERED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.
Move it on
It is at ARRIVED. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.
Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.