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Al Bakrawe General Trading LLC — no product or quantity yet — no route yetTrade 1037983

Al Bakrawe General Trading, invoiced 23 Jan 2026, AUD 15,360.00 (1037983)

10 PAID OUT
1 QUOTE2 ORDER3 TRADE OPENED4 BOOKED5 DEPARTED6 ARRIVED7 DELIVERED8 INVOICED9 PAID IN10 PAID OUT11 RECONCILED
Customer
Al Bakrawe General Trading LLC
Product
Not held
Quantity
Not held
From
Not held
To
Not held
Air or sea
air
Incoterm
CPT
Payment term
Payment terms and trade limits as per signed agreement between Companies unless otherwise specified.
Invoiced
AUD 15,360.00
Outstanding
Not held
Air waybill or bill of lading
157-48565812
Carrier
Not held
Folder
1037983 AL BAKRAWE GENERAL MANGO HP
Wanted by
Not held

Where it stands

  • Where the goods are: booked with the carrier, not yet departed, since 10 Aug 2026 14:49 AEST (the mailbox2026-08|19fea014e24c5b90)
  • What the customer has been told: nothing yet; not yet told the freight was booked
  • Receivable: nothing; the invoice is paid
  • What happens next: It is being finished by hand, off the desk; nothing is sent on it from here. The folder still needs a purchase order, a commercial invoice and a packing list.

What the customer has been told

BookedNot told yet (this step was reached 10 Aug 2026 14:49 AEST)
Received by the forwarderNot reached yet
DepartedNot reached yet
ArrivedNot reached yet
Sold, bought and P&L

Sold and bought, invoiced and billed

The lines

This trade carries no line at all, so there is nothing to price. Owner: Quenton.

The ledger

documentcounterpartyamountstate
bill
00241231 / 1037983
VISION INTERNATIONAL
linked by named on the document
AUD 1,640.00
paid AUD 1,640.00, outstanding AUD 0.00
no instalment is recorded against this document
Paid
due 10 Aug 2026
no term printed on it
credit note
CN-1038190
AL BAKRAWE GENERAL TRADING LLC
linked by named on the document
AUD 1,696.74
paid not stated, outstanding AUD 0.00
no instalment is recorded against this document
Paid
due not stated
no term printed on it
invoice
1037983
AL BAKRAWE GENERAL TRADING LLC
linked by named on the document
AUD 15,360.00
paid AUD 13,663.26, outstanding AUD 0.00
no instalment is recorded against this document
Paid
due 2 Mar 2026
no term printed on it

Invoiced AUD 15,360.00, and the ledger carries nothing outstanding against it. Billed to us AUD 1,640.00, and the ledger carries nothing outstanding against it.

Deposit and release

Release is standard. Our copy of Xero is too old to say what is paid today; payment is chased on its own invoice.

No instalment is recorded on this invoice, so the whole invoice is due before release.

No release has been recorded on this desk for this trade.

Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.

Open invoices for Al Bakrawe General Trading, each with its state

Changes in Xero

Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.

Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice

What this trade made

Vision International's bills against the rate card

Nothing is billed above the card.

  • Bill 00241231 / 1037983: not compared. the record does not hold both ports, the departure date (no shipment departure, waybill issue date or executed date is held)
Trade P&Ltotal
RevenueAUD 13,663.26
Cost of goods so farAUD 1,640.00
Gross profitIncomplete: grower bill not in
Gross margin (% of revenue)Incomplete: grower bill not in
Markup (% on cost)Incomplete: grower bill not in
After the trade: quoted against billed

Not compared. The desk holds no quote stack for this trade (it was quoted before the desk priced quotes, or the stack was never written), so there is no quoted cost to set against the bills. The quote is a document in the trade folder (1 held, 0 read into figures) and a quote of record is filed on Drive; its prices are not in the record as cost lines. The bill checker could not price it on the card: the record does not hold both ports, the departure date (no shipment departure, waybill issue date or executed date is held)

This trade is closed. Reviewed 9 Oct 2026.

What it cost

From the Vision bills linked to the trade in the ledger.

BilledLines
FreightAUD 1,640.00International Freight (Vision bill 00241231)
Documents

The documents

The three a trade must be able to show

documentis it in the folder
purchase ordernothing in this folder is named as one
commercial invoicenothing in this folder is named as one
packing listnothing in this folder is named as one

This trade cannot show a purchase order, a commercial invoice and a packing list to anybody who asks for them. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.

Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.

0 files sit in this trade's folder, of which 0 files are typed as a document and 0 files could not be typed from what they print.

Dates

Its calendar

2 Mar 2026 Receivable: 1037983 AUD 0.00 done
10 Aug 2026 Payable: 00241231 / 1037983 AUD 0.00 done
9 Oct 2026 Owed by us: A captured message may affect trade 1037983: A freight forwarder's reply to a remittance advice, confirming receipt of payment but requesting written confirmation of the payment date.James McNamara settles it due today

A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.

What is waiting

What is waiting, and on whom

1 message came in on this trade with nothing going out after it. The oldest is VIF Accounts on 9 Oct 2026 13:48 AEDT, 3 hours ago: RE: Remittance advice: AUD 58,678.93 paid 17 September 2026. The last thing that went out from us on this trade was 8 Oct 2026 10:54 AEDT.

1 thing is missing, behind 1 open item: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.

what is missingwhat it stopswho settles it
Not held A captured message may affect the trade: A freight forwarder's reply to a remittance advice, confirming receipt of payment but requesting written confirmation of the payment date (1037983). James McNamara
open 3 hours
by 9 Oct 2026
Freight

The freight

mode and carrierdocumentdatesweights
air
carrier not recorded, vessel or flight not recorded
transport document 157-48565812 departed not stated
arrived not stated
gross weight not recorded
chargeable weight not recorded

Freight cost from the forwarder's bill in our copy of Xero: Vision International bill 00241231, AUD 1,640.00.

No departure or arrival date, carrier, vessel or weight is recorded on this shipment yet: each is read off the forwarder's own document, and prints as a gap until then.

Market

Market

Rival supply
Fuel
Calendar
  • the UAE: Ramadan 8 Feb to 9 Mar (approximate; moon sighting): a month of evening fruit demand across the Gulf and Malaysia, with shortened working hours at ports and customs. Sea freight to land before it should leave by c. 18 Jan; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
  • the UAE: Eid al-Fitr (Hari Raya Puasa) 9 Mar to 12 Mar (approximate; moon sighting): public holidays of several days in the Gulf, Malaysia and Singapore; customs closed; a demand peak just before. Sea freight to land before it should leave by c. 16 Feb; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
Duty
  • Import duty into the UAE: not held. The trade carries no product line the tariff register can match, so no rate is read for it. (the desk, read 9 Oct)

Commodity outlook. Feeds last read 9 Oct, 04:30 pm.

Who is on it

The parties

rolewhowhere that came from
CustomerAL BAKRAWE GENERAL TRADING LLCthe counterparty record
Billed usVISION INTERNATIONALa bill in the ledger
Growernot named on this trade

Addresses and their state

counterpartyaddressstate
VISION INTERNATIONALAdam Downing adam.downing@vision.com.au proved
VISION INTERNATIONAL angela.thompson@vision.com.au proved
VISION INTERNATIONALVIF Accounts bneaccounts@vision.com.au proved
VISION INTERNATIONALVIF Export bneexport@vision.com.au proved
VISION INTERNATIONALGauresh Patel gauresh@vision.com.au proved
VISION INTERNATIONALHugh Philip hugh.philip@vision.com.au proved
VISION INTERNATIONALKaumil Patel kaumil.patel@vision.com.au proved
VISION INTERNATIONAL leanne.james@vision.com.au proved
VISION INTERNATIONALLeigh Gadsby leigh@vision.com.au proved
VISION INTERNATIONALLiam Fraser liam.fraser@vision.com.au proved
VISION INTERNATIONALMandy Collins mandy.collins@vision.com.au proved
VISION INTERNATIONALMichael Thirgood mic@vision.com.au proved
VISION INTERNATIONAL nathan.graham@vision.com.au proved
VISION INTERNATIONALRomer Tortoza romer.tortoza@vision.com.au proved
VISION INTERNATIONALSean McGrory sean.mcgrory@vision.com.au proved
VISION INTERNATIONALTennille Green tennille.green@vision.com.au proved
VISION INTERNATIONAL +61416229659 unproved
AL BAKRAWE GENERAL TRADING LLC +971558573654 unproved
AL BAKRAWE GENERAL TRADING LLCAHMAD HAMDAN ahamdan@albakrawe.ae unproved
VISION INTERNATIONAL angela.thompson@vision.com.au, liam.fraser@vision.com.au, sean.mcgrory@vision.com.au, bneexport@vision.com.au unproved
AL BAKRAWE GENERAL TRADING LLCAbdul Aziz aziz@albakrawe.ae unproved
AL BAKRAWE GENERAL TRADING LLCBahraa Albakri bahraa@albakrawe.ae unproved
AL BAKRAWE GENERAL TRADING LLCBashar Al shata bashar@albakrawe.ae unproved
AL BAKRAWE GENERAL TRADING LLCBASHAR BAKRI basharbakri@albakrawe.ae unproved
AL BAKRAWE GENERAL TRADING LLCBilal Khalid bkhalid@albakrawe.ae unproved
AL BAKRAWE GENERAL TRADING LLC bkrawi@albakrawe.ae unproved
VISION INTERNATIONAL bneexport@vision.com.au, liam.fraser@vision.com.au unproved
AL BAKRAWE GENERAL TRADING LLCDima Awad dima@albakrawe.ae unproved
AL BAKRAWE GENERAL TRADING LLCEmad Bakri emad@albakrawe.ae unproved
VISION INTERNATIONALGreg Firth greg.firth@vision.com.au unproved
AL BAKRAWE GENERAL TRADING LLCIrfan Haider ihaider@albakrawe.ae unproved
VISION INTERNATIONAL liam.fraser@vision.com.au, bneexport@vision.com.au unproved
AL BAKRAWE GENERAL TRADING LLCMohammed Bakri m.bakri@albakrawe.ae unproved
AL BAKRAWE GENERAL TRADING LLCMahmoud Al Laham mahmoud.allaham@albakrawe.ae unproved
AL BAKRAWE GENERAL TRADING LLC mahmoud.allaham@albakrawe.ae, ihaider@albakrawe.ae unproved
AL BAKRAWE GENERAL TRADING LLCMohamad Knakri mknakri@albakrawe.ae unproved
AL BAKRAWE GENERAL TRADING LLCMusab Murad mmurad@albakrawe.ae unproved
AL BAKRAWE GENERAL TRADING LLCMohammod Roshan mroshan@albakrawe.ae unproved
AL BAKRAWE GENERAL TRADING LLCNader Makled nader@albakrawe.ae unproved
VISION INTERNATIONALPricing pricing@vision.com.au unproved

Writing to us on this trade: VIF Accounts bneaccounts@vision.com.au; Liam Fraser liam.fraser@vision.com.au; Irfan Haider ihaider@albakrawe.ae; Carter & Associates Finance carterandassoc@obsidianadvisory.com.au; Carter & Associates messaging-service@post.xero.com; Mohamad Knakri mknakri@albakrawe.ae; VIF Export bneexport@vision.com.au.

All eleven steps

The eleven stages

A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at PAID OUT.

stagestate, and what the evidence saysevidence
QUOTE
needs our word
not reached
no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent.
no evidence
ORDER
needs our word
not reached
nothing on this trade evidences it yet.
no evidence
TRADE OPENED
needs our word
not reached
nothing on this trade evidences it yet.
no evidence
BOOKED
needs counterparty word
not reached
nothing on this trade evidences it yet.
no evidence
DEPARTED
needs document
not reached
nothing on this trade evidences it yet.
no evidence
ARRIVED
needs counterparty word
not reached
nothing on this trade evidences it yet.
no evidence
DELIVERED
needs our word
not reached
the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored.
no evidence
INVOICED
needs document
not reached
nothing on this trade evidences it yet.
no evidence
PAID IN
needs document
reached
dated 14 Apr 2026, with no grade recorded

disputed, two readings, both shown, neither chosen.
PAID IN is evidenced (the record)
INVOICED: nothing on this trade evidences it (the record)
Owner James McNamara, raised 9 Oct 2026 16:30 AEDT. While this stands, the acts that depend on this stage are held.

no evidence
PAID OUT
needs document
reached
dated 17 Sep 2026, with no grade recorded
no evidence
RECONCILED
needs document
not reached
the cost stack has not been built yet, so there is nothing to strike a result against
no evidence

This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.

What disagrees with the old record

Nothing the old record says about this trade disagrees with the evidence this record holds.

Messages

What has happened, in one order

Everything the record holds on this trade β€” what was said, what was produced, what moved, what was paid, what was pressed and what was asked β€” on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.

Showing mail only. Show everything.

9 Oct 2026 13:48 AEDT

what was said VIF Accounts · in · email

RE: Remittance advice: AUD 58,678.93 paid 17 September 2026

Hey Team, The payment mentioned below was already received and matched in our system, Can you check attached reminder letter and updated me with the payment date ASAP? The invoices are well overdue now. Thanks

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8 Oct 2026 10:54 AEDT

what was said Carter & Associates · out · email · 2 of our mailboxes hold it

Remittance advice: AUD 58,678.93 paid 17 September 2026

Hello, Our remittance advice for the AUD 58,678.93 paid to VISION INTERNATIONAL on 17 September 2026 is attached. It paid: β€’ invoice 00241231 (our trade 1037983): AUD 1,640.00 β€’ invoice 00241232 (our trade 1038002): AUD 1,016.80 β€’ invoice 00241062 (our trade 1038246): AUD 1,100.00 β€’ invoice 00240610 (our trade 1038246): AUD 3,446.50 β€’ invoice 00241002 (our trade 1038267): AUD 7,439.72 β€’ invoice 00

1 attachment on this message and the record holds it not at all.

11 Aug 2026 14:07 AEST

what was said Quenton Carter · out · email · 2 of our mailboxes hold it

Fwd: Underbilling 157-48565812 / 157-48565882

---------- Forwarded message --------- From: Liam Fraser <liam.fraser@vision.com.au> Date: Mon, 10 Aug 2026 at 14:49 Subject: Underbilling 157-48565812 / 157-48565882 To: quenton <quenton@carterandassoc.com.au>, james < james@carterandassoc.com.au> Cc: Nathan Graham <nathan.graham@vision.com.au> Afternoon gents, We are just arguing some CASS queries with QR and have found we underbilled you on the

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, TAX INVOICE - 00241231 - QCFRESBNE (10-Aug-26).PDF not captured, TAX INVOICE - 00241232 - QCFRESBNE (10-Aug-26).PDF not captured

10 Aug 2026 14:49 AEST

what was said Liam Fraser · in · email · 2 of our mailboxes hold it

Underbilling 157-48565812 / 157-48565882

Afternoon gents, We are just arguing some CASS queries with QR and have found we underbilled you on the attached AWB's by a significant margin, the minimum pivot is 2800KG on QR for a PMC. The team has just billed you based on the actual weight ignoring the minimum, I have had to update the jobs as I cannot eat $2K of extra charges with the margins we are working on, let me know if it's an issue h

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, TAX INVOICE - 00241231 - QCFRESBNE (10-Aug-26).PDF not captured, TAX INVOICE - 00241232 - QCFRESBNE (10-Aug-26).PDF not captured

30 Apr 2026 15:46 AEST

what was said Irfan Haider · in · email

Re: Statement from Carter & Associates for AL BAKRAWE GENERAL TRADING LLC

Dear Pauline Funds will be credited to your account tomorrow. Thank you for your consideration. [only the opening of this message is held]

30 Apr 2026 15:43 AEST

what was said Carter & Associates Finance · in · email

RE: Statement from Carter & Associates for AL BAKRAWE GENERAL TRADING LLC

Hi Irfan, Thank you for the update and for processing another payment of AUD 100,000. May we kindly confirm when the payment is expected to be received, would this be by tomorrow or early next week? We will also await the invoices allocation you mentioned. Thank you for your assistance. Pauline Accountant [only the opening of this message is held]

30 Apr 2026 14:13 AEST

what was said Irfan Haider · in · email

Re: Statement from Carter & Associates for AL BAKRAWE GENERAL TRADING LLC

Dear Pauline, Good day to you. We would like to inform you that today we will share the invoices allocation as well as we have processed new payment AUD100,000/- for this week. Thank you for your consideration and kind understanding. [only the opening of this message is held]

30 Apr 2026 13:29 AEST

what was said Carter & Associates Finance · in · email

RE: Statement from Carter & Associates for AL BAKRAWE GENERAL TRADING LLC

Hi Team, Hope you are well. Just following up the invoice allocation of the payment 100,000, in order for us to update your account on our end. Thank you. Pauline Accountant [only the opening of this message is held]

24 Apr 2026 17:24 AEST

what was said Carter & Associates Finance · in · email

RE: Statement from Carter & Associates for AL BAKRAWE GENERAL TRADING LLC

Hi Team, Hope you are well. Please see below summary: As per review, there are no pending claims/credit note. All have been issued. See attached files for your reference (invoices with their credit note). Thank you. Pauline Accountant [only the opening of this message is held]

24 Apr 2026 12:49 AEST

what was said Quenton Carter · out · email

Fwd: Statement from Carter & Associates for AL BAKRAWE GENERAL TRADING LLC

---------- Forwarded message --------- From: Quenton Carter <quenton@carterandassoc.com.au> Date: Wed, 22 Apr 2026 at 05:10 Subject: Fwd: Statement from Carter & Associates for AL BAKRAWE GENERAL TRADING LLC To: Pauline Casilla <Pauline@obsidianadvisory.com.au>, carterandassoc@obsidianadvisory.com.au < carterandassoc@obsidianadvisory.com.au> Hi Pauline, please ensure this completed today Thx you - [only the opening of this message is held]

22 Apr 2026 05:10 AEST

what was said Quenton Carter · out · email

Fwd: Statement from Carter & Associates for AL BAKRAWE GENERAL TRADING LLC

Hi Pauline, please ensure this completed today Thx you ---------- Forwarded message --------- From: Irfan Haider <ihaider@albakrawe.ae> Date: Tue, 21 Apr 2026 at 8:03 pm Subject: RE: Statement from Carter & Associates for AL BAKRAWE GENERAL TRADING LLC To: Quenton Carter <quenton@carterandassoc.com.au>, Carter & Associates Finance <carterandassoc@obsidianadvisory.com.au>, Mohamad Knakri < mknakri@ [only the opening of this message is held]

21 Apr 2026 20:03 AEST

what was said Irfan Haider · in · email

RE: Statement from Carter & Associates for AL BAKRAWE GENERAL TRADING LLC

Dear Quenton, We will arrange the due payment ASAP. Additionally, we will share the invoice allocation. Dear @Mohamad Knakri<mailto:mknakri@albakrawe.ae> Kindly confirm whether the below shipments are approved for allocation or if any claims are still pending. 17620445935 15748565834 15748565812 SEGU9541303 17620446801 15748566070 TRIU8561525 Thank you. [only the opening of this message is held]

21 Apr 2026 19:50 AEST

what was said Quenton Carter · out · email

Re: Statement from Carter & Associates for AL BAKRAWE GENERAL TRADING LLC

Hi Team, Will you settle the outstanding amount tonight? Plus respond to Pauline's request for allocation [only the opening of this message is held]

16 Apr 2026 14:04 AEST

what was said Carter & Associates Finance · in · email

RE: Statement from Carter & Associates for AL BAKRAWE GENERAL TRADING LLC

Hi Irfan, Hope you are well. A gentle follow up on the invoices allocation of 100k? Thank you. Pauline Accountant [only the opening of this message is held]

14 Apr 2026 00:05 AEST

what was said Irfan Haider · in · email

RE: Statement from Carter & Associates for AL BAKRAWE GENERAL TRADING LLC

Dear Quenton, Good day to you. Please find attached a remittance copy of AUD100,000/- as down payment for your reference. Note: For timely payment please send us your statement of account every week if sent please ignore this note. Thank you for doing business with us. [only the opening of this message is held]

3 Apr 2026 23:06 AEDT

what was said Irfan Haider · in · email

RE: Statement from Carter & Associates for AL BAKRAWE GENERAL TRADING LLC

Dear Quenton, Good day to you. Please find attached a remittance copy along with payment details for your reference. Note: For timely payment please send us your statement of account every week if sent please ignore this note. Thank you for doing business with us. [only the opening of this message is held]

26 Mar 2026 16:37 AEDT

what was said Quenton Carter · out · email

Re: Statement from Carter & Associates for AL BAKRAWE GENERAL TRADING LLC

Hi Seyad, thank you very much. Please advise us of the amount. Many thanks. Quenton [only the opening of this message is held]

26 Mar 2026 15:55 AEDT

what was said Irfan Haider · in · email

RE: Statement from Carter & Associates for AL BAKRAWE GENERAL TRADING LLC

Dear Quenton, Good day to you. Your payment is under processing. We will forward you the remittance copy once the funds have been transferred from our account. Thank you for doing business with us. [only the opening of this message is held]

26 Mar 2026 13:12 AEDT

what was said Carter & Associates · in · email

Statement from Carter & Associates for AL BAKRAWE GENERAL TRADING LLC

Hi, This is a reminder that your account is currently overdue, with an outstanding balance of $281,820.38. Of this amount, $96,137.00 is more than 30 days past the agreed terms of trade (30 days EOM). Please find the attached Statement of Account for your reference, detailing the outstanding balance. We also confirm that the recently approved credit note has been applied to the relevant invoice(s) [only the opening of this message is held]

27 Feb 2026 17:16 AEDT

what was said Mohamad Knakri · in · email · 2 of our mailboxes hold it

RE: Reporting quality issues received in the air shipment # 157-48565812

Dear James, I was clear in the email that yes there was an agreement to be closed with no claim, but the pics you shared before loading not same the cargo we received, and I said will be huge claim and you can ask third party to come and check the cargo, we didn't close this matter with no claim .

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27 Feb 2026 09:38 AEDT

what was said James McNamara · out · email

RE: Reporting quality issues received in the air shipment # 157-48565812

Hello Mohamad, We believe this claim was resolved on earlier communication (attached) as the honey golds were sold on a no claim basis. Thanks, James McNamara General Manager | james@carterandassoc.com.au<mailto:james@carterandassoc.com.au> [only the opening of this message is held]

27 Feb 2026 09:38 AEDT

what was said James McNamara · out · email

RE: Reporting quality issues received in the air shipment # 157-48565812

Hello Mohamad, We believe this claim was resolved on earlier communication (attached) as the honey golds were sold on a no claim basis. Thanks, James McNamara General Manager | james@carterandassoc.com.au<mailto:james@carterandassoc.com.au>

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26 Feb 2026 23:34 AEDT

what was said Mohamad Knakri · in · email · 2 of our mailboxes hold it

RE: Reporting quality issues received in the air shipment # 157-48565812

Good day, Please find below the details of our discount request due to the quality issues encountered. This claim was prepared after reviewing the related cases. We would appreciate it if you could issue the credit note accordingly so we can consider this case closed. CNT # COMMODITY QTY DIS/BOX TOTAL 157-48565812 MANGOES 240 USD 5.00 USD 1,200.00 GRAND TOTAL USD 1,200.00

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5 Feb 2026 18:40 AEDT

what was said Mohamad Knakri · in · email · 2 of our mailboxes hold it

RE: Reporting quality issues received in the air shipment # 176-20419350

Dear Quenton, Good day, As for this specific shipment we will close with no claim, as for the other shipments we will send the claim later . 176-20445935 - PEACHES 157-48565834 - MANGO 157-48565812 - MANGO As for the # 618-48062350 till now we didn't get the credit note to close it .

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28 Jan 2026 17:25 AEDT

what was said Mohamad Knakri · in · email · 2 of our mailboxes hold it

RE: Reporting quality issues received in the air shipment # 157-48565812

Dear James, Good day, The problem is here that we have long process till the claim will be ready, we have hundreds of shipments weekly, and we can't send the claim within 7 days as per your terms, if we have only your shipment to close then we can within a couple of days, but not only one shipment we are dealing with . I wish you can understand my point, timeline will not exceed more than 2 weeks

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28 Jan 2026 17:22 AEDT

what was said Mohamad Knakri · in · email · 2 of our mailboxes hold it

RE: Reporting quality issues received in the air shipment # 157-48565812

Dear Quenton, Good day, Yes, you are correct as per the agreement will be no claim, I have checked with Mr. Bakri to know the agreement . The pics you sent and the quality you promised to arrive not the same we received, the softness is much plus the rotten and the yellow color, if you want we can ask third party surveyor to check the cargo as we will have big loss here due to the poor quality . B

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28 Jan 2026 12:02 AEDT

what was said James McNamara · out · email

RE: Reporting quality issues received in the air shipment # 157-48565812

Also, please note our terms on our website, as referenced on all commercial invoices, these are binding commercial agreements on acceptance of the shipment, and a timeline is in place for the finalisation of claims in order for their acceptance. Thanks, James McNamara General Manager | james@carterandassoc.com.au<mailto:james@carterandassoc.com.au> [only the opening of this message is held]

28 Jan 2026 12:02 AEDT

what was said James McNamara · out · email

RE: Reporting quality issues received in the air shipment # 157-48565812

Also, please note our terms on our website, as referenced on all commercial invoices, these are binding commercial agreements on acceptance of the shipment, and a timeline is in place for the finalisation of claims in order for their acceptance. Thanks, James McNamara General Manager | james@carterandassoc.com.au<mailto:james@carterandassoc.com.au>

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28 Jan 2026 11:32 AEDT

what was said Quenton Carter · out · email · 2 of our mailboxes hold it

RE: Reporting quality issues received in the air shipment # 157-48565812

Hi All, kindly note there is to be no claims on Honey Gold as stated per my quote prior to ordering. Please confirm.

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27 Jan 2026 19:29 AEDT

what was said Mohamad Knakri · in · email · 2 of our mailboxes hold it

Reporting quality issues received in the air shipment # 157-48565812

Good day, Kindly be informed that we have received the air shipment, and we have a quality issue as the attached report. Note : The claim will be submitted at a later stage, as there is no fixed timeline for sending the claim.

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24 Jan 2026 10:21 AEDT

what was said Exports · out · email

RE: 1037983 DOCUMENTS – AL BAKRAWE – VA015/25 - QR1022/26 – ETA: 26/01/26 11:40β€―am - AWB: 157-4856 5812

Hi Team, Please find the attached complete set of documents for 1037983 to include Phyto 😊 Please don’t hesitate to contact me should you have any queries. [only the opening of this message is held]

24 Jan 2026 10:21 AEDT

what was said Exports · out · email

RE: 1037983 DOCUMENTS – AL BAKRAWE – VA015/25 - QR1022/26 – ETA: 26/01/26 11:40β€―am - AWB: 157-4856 5812

Hi Team, Please find the attached complete set of documents for 1037983 to include Phyto 😊 Please don’t hesitate to contact me should you have any queries.

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24 Jan 2026 10:19 AEDT

what was said Exports · out · email

RE: 1037983 - AL BAKRAWE - 240 HONEY GOLD MANGOES - DUBAI

Thankyou Adam, Well received.

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24 Jan 2026 09:08 AEDT

what was said VIF Export · in · email

RE: 1037983 - AL BAKRAWE - 240 HONEY GOLD MANGOES - DUBAI

Hi All Please see attached Phyto and RFP. Adam Downing Export Operations Vision International Logistics [mobilePhone] | [emailAddress] adam.downing@vision.com.au<mailto:adam.downing@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Australia [Aust

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23 Jan 2026 19:16 AEDT

what was said Exports · out · email

1037983 DOCUMENTS – AL BAKRAWE – VA015/25 - QR1022/26 – ETA: 26/01/26 11:40β€―am - AWB: 157-4856 5812

Hi Team, Please find attached documents for 1037983 Please don’t hesitate to contact me should you have any queries. [only the opening of this message is held]

23 Jan 2026 19:16 AEDT

what was said Exports · out · email

1037983 DOCUMENTS – AL BAKRAWE – VA015/25 - QR1022/26 – ETA: 26/01/26 11:40β€―am - AWB: 157-4856 5812

Hi Team, Please find attached documents for 1037983 Please don’t hesitate to contact me should you have any queries.

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23 Jan 2026 19:14 AEDT

what was said Exports · out · email

RE: 1037983 - AL BAKRAWE - 240 HONEY GOLD MANGOES - DUBAI

Thanks Liam 😊 Kind regards, Heidi McLaughlin

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23 Jan 2026 16:14 AEDT

what was said Liam Fraser · in · email

RE: 1037983 - AL BAKRAWE - 240 HONEY GOLD MANGOES - DUBAI

Docs 😊 Liam Fraser Sales Manager Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Australia [Australian Trusted Trader - South Australia R

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23 Jan 2026 15:15 AEDT

what was said Exports · out · email

RE: 1037983 - AL BAKRAWE - 240 HONEY GOLD MANGOES - DUBAI

Hi Liam, Thank you. Updated CIV and PL for stamping attached. Please forward through the final documents once they are available.

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23 Jan 2026 12:51 AEDT

what was said Liam Fraser · in · email

RE: 1037983 - AL BAKRAWE - 240 HONEY GOLD MANGOES - DUBAI

Hi team, Booking confirmed as per below BNE-->DXB 157-48565812 VA015 – QR1022 ETD: 25/01 1510 ETA: 26/01 1140 Liam Fraser Sales Manager Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739

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23 Jan 2026 12:42 AEDT

what was said James McNamara · out · email · 2 of our mailboxes hold it

RE: Pending shipments + plan

Hello all, I have received confirmation that payment will be made (and received, given it is the second transaction from the bank). This format works for future use, and ensures we do not pass on our extended trade finance to our customers back up the supply chain to you. Again, appreciate your patience and support on this.

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23 Jan 2026 12:42 AEDT

what was said James McNamara · out · email

RE: Pending shipments + plan

Hello all, I have received confirmation that payment will be made (and received, given it is the second transaction from the bank). This format works for future use, and ensures we do not pass on our extended trade finance to our customers back up the supply chain to you. Again, appreciate your patience and support on this.

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23 Jan 2026 10:50 AEDT

what was said James McNamara · out · email · 2 of our mailboxes hold it

RE: Pending shipments + plan

Thanks, underway. Awaiting confirmation. James McNamara General Manager | james@carterandassoc.com.au<mailto:james@carterandassoc.com.au>

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23 Jan 2026 10:49 AEDT

what was said James McNamara · out · email

RE: Pending shipments + plan

Thanks, underway. Awaiting confirmation. James McNamara General Manager | james@carterandassoc.com.au<mailto:james@carterandassoc.com.au>

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23 Jan 2026 10:02 AEDT

what was said Liam Fraser · in · email · 3 of our mailboxes hold it

Pending shipments + plan

Hey mates, As discussed with James - if we get a remittance today for the larger amount, Mic has approved me to send the pending below shipments over the weekend 1037983 - 240 mangoes - Al Bakrawe 1037979 - 496 mangoes - Al Bakrawe 1037984 - 112 Pears / 72 grapes - Frutulip Liam Fraser Sales Manager Vision International Logistics [mobilePhone] |

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23 Jan 2026 09:05 AEDT

what was said Exports · out · email

1037983 - AL BAKRAWE - 240 HONEY GOLD MANGOES - DUBAI

Hi Liam and Team, Please see start of email chain for this consignment - 1037983 There is 6 pallets/ 736 ctns coming to you from Pinata (this will be split between this job and also another for Al Bakrawe 1037979 - you should have received an email for this one this morning) We can reference this stock as 1037988 (I have attached a copy of the con note too) * 240 X HONEY GOLD 10CT (PREMIUM CLASS)

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19 Jan 2026 13:02 AEDT

what was said Exports · out · email · 2 of our mailboxes hold it

RE: 1037983 - New Supplier (CHECK WITH JAMES)

Dear Quenton, Do you have Consignee details of HULA? Thanks in advance. Dear James, Do you have contact details of PEARL Grower? Thanks in advance.

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19 Jan 2026 13:02 AEDT

what was said Exports · out · email

RE: 1037983 - New Supplier (CHECK WITH JAMES)

Dear Quenton, Do you have Consignee details of HULA? Thanks in advance. Dear James, Do you have contact details of PEARL Grower? Thanks in advance.

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19 Jan 2026 09:45 AEDT

what was said James McNamara · out · email

Read: 1037983 - New Supplier (CHECK WITH JAMES)

Your message To: James McNamara Subject: 1037983 - New Supplier (CHECK WITH JAMES) Sent: Monday, January 19, 2026 9:32:34 AM (UTC+10:00) Canberra, Melbourne, Sydney was read on Monday, January 19, 2026 9:45:52 AM (UTC+10:00) Canberra, Melbourne, Sydney. [only the opening of this message is held]

19 Jan 2026 09:33 AEDT

what was said Exports · out · email

Read: 1037983 - New Supplier (CHECK WITH JAMES)

Your message To: Exports Subject: 1037983 - New Supplier (CHECK WITH JAMES) Sent: Monday, January 19, 2026 8:32:34 AM (UTC+10:00) Brisbane was read on Monday, January 19, 2026 8:33:41 AM (UTC+10:00) Brisbane. [only the opening of this message is held]

19 Jan 2026 09:32 AEDT

what was said Quenton Carter · out · email · 3 of our mailboxes hold it

1037983 - New Supplier (CHECK WITH JAMES)

TRADE APPROVAL REQUEST -------------------------------------------------- **GM REVIEW - PROFIT SUMMARY** Est. Gross Profit (AUD): $3,902.44 Est. Gross Profit (%): 12.10% -------------------------------------------------- **A. TRADE FUNDAMENTALS** Trader: Quenton Trade Type: Standard Order (Per Unit Buy/Sell) Customer Code: HULA Primary Supplier Code: TRISTATE Total Est. Units: 504.00 **B. PRICING

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6 lines carry no time at all and sit at the end.

Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 13:48 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 17:07 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 17:07 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 17:07 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 17:07 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 15:43 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 14:51 AEDT; trade states at 9 Oct 2026 16:47 AEDT; WhatsApp messages at 9 Oct 2026 17:06 AEDT; WhatsApp pictures at 9 Oct 2026 17:04 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.

Actions on this trade

The acts

James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.

At ORDER

What is owed while a trade sits here: the grower's supply confirmation or a trader's attestation of a verbal one, and the allocation cross-check. Late here means: a purchase order or a booking is about to leave with supply unconfirmed.

Documents

documentproducedit prints
claim quality report not stated no total on it recorded with no file on this machine
commercial invoice not stated no total on it recorded with no file on this machine
packing list not stated no total on it recorded with no file on this machine
price quote not stated no total on it recorded with no file on this machine
statement not stated no total on it recorded with no file on this machine
transport document not stated no total on it recorded with no file on this machine

Send

Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.

What takes it forward

TRADE OPENED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.

Move it on

It is at ORDER. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.

Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.

At any stage