Al Bakrawe General Trading, 288 Flat White Peaches to DXB, flew 27 Feb 2026, AUD 12,384.00 (1038054)
9 PAID INWhere it stands
- Where the goods are: in transit (flew, taken from the ETD held; no word that it left), since 27 Feb 2026 06:00 AEDT (the ETD held, Fri 27 Feb)
- What the customer has been told: last written to 1 Oct 2026 14:59 AEST; not yet told the freight was booked and it left
- Receivable: nothing; the invoice is paid
- What happens next: On hold: 1 question only James McNamara can answer is open on this trade. It is on the desk regardless; the questions are under "What is waiting, and on whom".. It is being finished by hand, off the desk; nothing is sent on it from here. The folder still needs a purchase order, a commercial invoice and a packing list.
- Not certain: That it left is taken from the ETD held; no word from the forwarder or the carrier says so.
- Not certain: It left 224 days ago and nothing later is held: where the goods are now is not known. A departure note now would be stale news; the forwarder is asked for the position first.
Where this trade really stands
Trade 1038054, 288 flat white peaches to Al Bakrawe, is paid on the sale side (invoice 1038054 unpaid AUD 0) and is historic; the open exposure is the grower Murray Bros bill 2793576, unpaid AUD 5,568, which Murray Bros chase at AUD 15,092.
What is blocking it: Customer side is closed: invoice 1038054 is paid and the AUD 8,213 claim is settled by credit note CN-1038305. The grower side is unresolved: Susan Lewis of Murray Bros wrote on 15 Sep that "The amount of $15092.00 still has not been paid", while Xero holds only AUD 5,568 on this trade. Murray Bros also never confirmed supply on the purchase order.
Sources that disagree
- Murray Bros' own itemised breakdown shows AUD 11,712, so the AUD 15,092 does not match their own breakdown either.
15 Sep, Gmail, james@: Murray Bros demand AUD 15,092 as unpaid.
21 May, Xero: Xero holds only bill 2793576 with AUD 5,568 unpaid on this trade.
| Date | What the record says | Source |
|---|---|---|
| 13 Feb | Vision International freight bill 00234887, AUD 181.50, paid in full. | Xero |
| 25 Feb | Sale invoice 1038054 issued to Al Bakrawe, total AUD 12,384, due 30 Mar; now fully paid. | Xero |
| 27 Feb | Departure on EK405 (air waybill 176-20230420) taken from the ETD held; no carrier or forwarder word of departure or arrival. | desk record |
| 25 Mar | Vision International freight bill 00236152, AUD 118,357.25, paid in full. | Xero |
| 21 May | Murray Bros bill 2793576 issued, total AUD 8,448, due 19 Jun; unpaid AUD 5,568. | Xero |
| 24 Jun | Supplier credit note 2793576 for AUD 2,880 (50% of our AUD 5,760 claim) issued by Murray Bros. | Xero |
| 5 Aug | Credit note CN-1038305, AUD 8,213, issued to Al Bakrawe, settling the customer claim. | Xero |
| 15 Sep | Susan Lewis, Murray Bros CEO: "The amount of $15092.00 still has not been paid. Please confirm when you will be paying." | Gmail, james@ |
Not known: Whether the goods arrived: no arrival or carrier word is held, and the departure is taken from the ETD only. Whether Murray Bros ever confirmed supply on the purchase order issued 25 Jun. What the AUD 15,092 consists of beyond the AUD 11,712 itemised. Whether James accepts their 50% (AUD 2,880) on our claim as final. Credit insurance cover for this trade.
Risk: Credit insurance cover is not on the record for this trade. Murray Bros chase repeatedly and the gap between their AUD 15,092 and our AUD 5,568 is unsettled, awaiting James's decision.
Also: Decide Murray Bros payment: pay AUD 5,568, query rest, James, Mon 12 Oct
Next: Ask Murray Bros to itemise AUD 15,092, James, Fri 9 Oct
Read on 9 Oct from the invoices, payments, documents and messages held.
What the customer has been told
| Booked | Not told yet |
| Received by the forwarder | No word held; it has left |
| Departed | Not told yet (this step was reached 27 Feb 2026 06:00 AEDT) |
| Arrived | Not reached yet |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
| product | quantity | sell | buy |
|---|---|---|---|
| Flat white peaches | 288 | sell AUD 43.00, the unit it is per is not stated ledger invoice |
buy not stated landed or ex farm is not recorded |
The ledger
| document | counterparty | amount | state |
|---|---|---|---|
| bill 00234887 |
VISION INTERNATIONAL linked by document number match |
AUD 181.50 paid AUD 181.50, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 13 Feb 2026 no term printed on it |
| bill 00236152 |
VISION INTERNATIONAL linked by named on the document This document is also linked to 1038091, 1038104, 1037992, 1037996, 1037997, 1037998, 1038003, 1038009, 1038010, 1038017, 1038021, 1038039, 1038049, 1038052, 1038056, 1038058, 1038059, 1038066, 1038067, 1038068, 1038071, 1038075, 1038079, 1038090, 1038094, 1038107. Its own number names one trade, so the other link is a mis-link to be corrected at its source. Owner: Obsidian Advisory. |
AUD 118,357.25 paid AUD 118,357.25, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 25 Mar 2026 no term printed on it |
| bill 2793576 / 1038054 |
MURRAY BROS linked by named on the document |
AUD 8,448.00 paid AUD 0.00, outstanding AUD 5,568.00 instalment 1: 100% AUD 8,448.00 due 30 days from delivery, which has not happened and no departure stands in for it, from 30 days from delivery (James, 24 Sep 2026 23:59) |
Unpaid due not stated, Xero says 19 Jun 2026 no term printed on it |
| credit note 2793576 |
MURRAY BROS linked by named on the document |
AUD 2,880.00 paid not stated, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due not stated no term printed on it |
| credit note CN-1038305 |
AL BAKRAWE GENERAL TRADING LLC linked by named on the document |
AUD 8,213.00 paid not stated, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due not stated no term printed on it |
| invoice 1038054 |
AL BAKRAWE GENERAL TRADING LLC linked by named on the document |
AUD 12,384.00 paid AUD 4,171.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 30 Mar 2026 no term printed on it |
Invoiced AUD 12,384.00, and the ledger carries nothing outstanding against it. Billed to us AUD 13,113.57, of which AUD 5,568.00 is outstanding.
Deposit and release
Release is standard. Our copy of Xero is too old to say what is paid today; payment is chased on its own invoice.
No instalment is recorded on this invoice, so the whole invoice is due before release.
No release has been recorded on this desk for this trade.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Open invoices for Al Bakrawe General Trading, each with its state
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
Vision International's bills against the rate card
Nothing is billed above the card.
- Bill 00234887: not compared. no card in force on Fri 27 Feb prices this air shipment: no Vision International Logistics card is loaded that was in force on Fri 27 Feb, which says nothing about whether the forwarder carries the lane: it says this store has not been given a card for that date.
- Bill 00236152: not compared. the record does not hold the gross weight (looked for on the shipment row, the shipped lines, the waybill, packing list and commercial invoice as printed, the weigh sheets, our own commercial invoice and packing list as sent, the trade's lines), and the bill charges by the kilogram
| Trade P&L | total |
|---|---|
| Revenue | AUD 4,171.00 |
| Cost of goods | AUD 10,052.07 |
| Customer's claim | AUD 2,880.00 |
| Gross profit | -AUD 8,761.07 |
| Gross margin (% of revenue) | -210.0% |
| Markup (% on cost) | -87.2% |
After the trade: quoted against billed
Not compared. The desk holds no quote stack for this trade (it was quoted before the desk priced quotes, or the stack was never written), so there is no quoted cost to set against the bills. The quote is a document in the trade folder (1 held, 0 read into figures) and a quote of record is filed on Drive; its prices are not in the record as cost lines. The bill checker could not price it on the card: no card in force on Fri 27 Feb prices this air shipment: no Vision International Logistics card is loaded that was in force on Fri 27 Feb, which says nothing about whether the forwarder carries the lane: it says this store has not been given a card for that date.
This trade is open, with its bills in. Reviewed 9 Oct 2026.
What it cost
From the Vision bills linked to the trade in the ledger.
| Billed | Lines | |
|---|---|---|
| Other charges | AUD 346.50 | Export Inspection Fee (Vision bill 00234887); AO Inspection (Vision bill 00236152) |
| Other charges | AUD 275.00 | Documentation (Vision bill 00236152) |
| Other charges | AUD 768.92 | Export Security Screening (Vision bill 00236152); Cert. Origin Electronic Processing Fee Handling (Terminal) Handling (Vision) RFP (Vision bill 00236152) |
| Freight | AUD 3,270.00 | International Freight (Vision bill 00236152) |
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | nothing in this folder is named as one |
| commercial invoice | nothing in this folder is named as one |
| packing list | nothing in this folder is named as one |
This trade cannot show a purchase order, a commercial invoice and a packing list to anybody who asks for them. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
0 files sit in this trade's folder, of which 0 files are typed as a document and 0 files could not be typed from what they print.
Dates
Its calendar
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
9 messages came in on this trade with nothing going out after them. The oldest is Carter & Associates Finance on 5 Oct 2026 15:59 AEDT, 4 days ago: Re: Re: Al Bakrawe account — payment of the undisputed balance. The last thing that went out from us on this trade was 1 Oct 2026 14:59 AEST.
5 things are missing, behind 5 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.
| what is missing | what it stops | who settles it |
|---|---|---|
| To be done | Log both the settled customer claim (AUD 8,213.00) and the open grower recovery (AUD 5,760.00 claimed, AUD 2,880.00 credited, balance disputed) as claims (1038054). | Obsidian Advisory open 15 days no by-when set |
| Not held | The assistant did not answer a question on this trade: could not answer | James McNamara open 15 days by 24 Sep 2026 |
| Not held | Instalment 1 has no due date: it falls due on the grower delivering to the forwarder or cold store the order names, which has not happened yet. | James McNamara open 14 days no by-when set |
| Not held | MURRAY BROS has not confirmed supply of Flat White Peaches, and a purchase order has gone. | James McNamara open 12 days no by-when set |
| murray bros | Murray Bros chase AUD 15,092.00 but only AUD 5,568.00 (bill 2793576) is booked. Pay the AUD 5,568.00 and query the rest? And accept their 50% (AUD 2,880.00) on our grower claim as final? (1038054) | James McNamara open 15 days no by-when set |
Freight
The freight
The estimate
Cost so far held in more than one currency; not held: international freight, produce.
Not in this estimate: DAFF inspection fees and any other DAFF charge billed to Carter and Associates direct are not in this estimate, and no DAFF permit or tonnage is priced in it either.
The card this estimate was struck from is not named on it.
| mode and carrier | document | dates | weights |
|---|---|---|---|
| air carrier not recorded, EK405 |
AWB 176-20230420 | departed 27 Feb 2026 arrived not stated |
gross weight not recorded chargeable weight not recorded |
Freight cost from the forwarder's bills in our copy of Xero: Vision International bill 00234887, AUD 181.50; Vision International bill 00236152, AUD 118,357.25 (shared with another trade).
The dates, carrier, vessel and weights above are as recorded on the shipment; where one is missing, it prints as a gap and the forwarder's own document settles it.
Market
Market
- Duty into UAE: 0% under UAE CEPA (MFN 0%); COO required: Certificate of Origin meeting Annex 3B minimum information. At the border, on top of duty: VAT 5%. A certificate of origin is needed to claim this preference and none is on the trade. (DFAT - Australia-UAE CEPA Annex 2A Part C Schedule of the UAE (xlsx: base rate and Year 1-5 rates by 8-digit UAE line), read 1 Oct)
- Australia's fruit and nut exports to the UAE: AUD 15.3m in 2026-06 to 2026-08, +30% on the same three months a year earlier. More Australian fruit chasing the same buyers (ABS International Trade in Goods, merchandise exports (SITC, country), read 7 Oct)
- Chile stonefruit into the UAE: in season over the next eight weeks, against our stonefruit window (plums, nectarines, peaches). Rival fruit is on the shelf alongside ours (Seasonal export calendars (USDA FAS GAIN annual reports and industry bodies), read 7 Oct)
- stonefruit: 1 of 4 production regions have adverse weather in the next 7 days. Supply normal on weather alone (Bureau of Meteorology, state precis forecast, read 9 Oct)
- Brent: UNVERIFIED, so no price direction is drawn. the second source differs by 21.8%, more than 15%. Futures USD 102.96 (Fri 9 Oct); US EIA Brent SPOT price (Europe) via FRED USD 125.44 (Tue 6 Oct) (Brent front-month futures (BZ=F), ICE via Yahoo Finance chart endpoint, read 9 Oct)
- the UAE: Ramadan 8 Feb to 9 Mar (approximate; moon sighting): a month of evening fruit demand across the Gulf and Malaysia, with shortened working hours at ports and customs. Sea freight to land before it should leave by c. 18 Jan; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- the UAE: Eid al-Fitr (Hari Raya Puasa) 9 Mar to 12 Mar (approximate; moon sighting): public holidays of several days in the Gulf, Malaysia and Singapore; customs closed; a demand peak just before. Sea freight to land before it should leave by c. 16 Feb; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- MURRAY BROS: no region is held for this grower, so no weather is read for it. An address on the counterparty record places it. (the desk, read 9 Oct)
Commodity outlook. Feeds last read 9 Oct, 04:30 pm.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | AL BAKRAWE GENERAL TRADING LLC | the counterparty record |
| Billed us | VISION INTERNATIONAL | a bill in the ledger |
| Billed us | VISION INTERNATIONAL | a bill in the ledger |
| Billed us | MURRAY BROS | a bill in the ledger |
| Grower | MURRAY BROS | the purchase orders on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| VISION INTERNATIONAL | Adam Downing adam.downing@vision.com.au | proved |
| MURRAY BROS | Adminstration admin@murraybros.com.au | proved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Accounts bneaccounts@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Export bneexport@vision.com.au | proved |
| MURRAY BROS | Elliott Carter elliott@murraybros.com.au | proved |
| VISION INTERNATIONAL | Gauresh Patel gauresh@vision.com.au | proved |
| VISION INTERNATIONAL | Hugh Philip hugh.philip@vision.com.au | proved |
| MURRAY BROS | Joel Richardson joel@murraybros.com.au | proved |
| VISION INTERNATIONAL | Kaumil Patel kaumil.patel@vision.com.au | proved |
| VISION INTERNATIONAL | leanne.james@vision.com.au | proved |
| VISION INTERNATIONAL | Leigh Gadsby leigh@vision.com.au | proved |
| VISION INTERNATIONAL | Liam Fraser liam.fraser@vision.com.au | proved |
| VISION INTERNATIONAL | Mandy Collins mandy.collins@vision.com.au | proved |
| VISION INTERNATIONAL | Michael Thirgood mic@vision.com.au | proved |
| VISION INTERNATIONAL | nathan.graham@vision.com.au | proved |
| MURRAY BROS | Rachel Chant rachel@murraybros.com.au | proved |
| VISION INTERNATIONAL | Romer Tortoza romer.tortoza@vision.com.au | proved |
| MURRAY BROS | Stephen Aistrope saistrope@murraybros.com.au | proved |
| VISION INTERNATIONAL | Sean McGrory sean.mcgrory@vision.com.au | proved |
| MURRAY BROS | Susan Lewis susan@murraybros.com.au | proved |
| VISION INTERNATIONAL | Tennille Green tennille.green@vision.com.au | proved |
| VISION INTERNATIONAL | +61416229659 | unproved |
| MURRAY BROS | +61738758100 | unproved |
| AL BAKRAWE GENERAL TRADING LLC | +971558573654 | unproved |
| AL BAKRAWE GENERAL TRADING LLC | AHMAD HAMDAN ahamdan@albakrawe.ae | unproved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au, liam.fraser@vision.com.au, sean.mcgrory@vision.com.au, bneexport@vision.com.au | unproved |
| AL BAKRAWE GENERAL TRADING LLC | Abdul Aziz aziz@albakrawe.ae | unproved |
| AL BAKRAWE GENERAL TRADING LLC | Bahraa Albakri bahraa@albakrawe.ae | unproved |
| AL BAKRAWE GENERAL TRADING LLC | Bashar Al shata bashar@albakrawe.ae | unproved |
| AL BAKRAWE GENERAL TRADING LLC | BASHAR BAKRI basharbakri@albakrawe.ae | unproved |
| AL BAKRAWE GENERAL TRADING LLC | Bilal Khalid bkhalid@albakrawe.ae | unproved |
| AL BAKRAWE GENERAL TRADING LLC | bkrawi@albakrawe.ae | unproved |
| VISION INTERNATIONAL | bneexport@vision.com.au, liam.fraser@vision.com.au | unproved |
| AL BAKRAWE GENERAL TRADING LLC | Dima Awad dima@albakrawe.ae | unproved |
| AL BAKRAWE GENERAL TRADING LLC | Emad Bakri emad@albakrawe.ae | unproved |
| VISION INTERNATIONAL | Greg Firth greg.firth@vision.com.au | unproved |
| AL BAKRAWE GENERAL TRADING LLC | Irfan Haider ihaider@albakrawe.ae | unproved |
| VISION INTERNATIONAL | liam.fraser@vision.com.au, bneexport@vision.com.au | unproved |
| MURRAY BROS | logistics@murraybros.com.au | unproved |
| AL BAKRAWE GENERAL TRADING LLC | Mohammed Bakri m.bakri@albakrawe.ae | unproved |
| AL BAKRAWE GENERAL TRADING LLC | Mahmoud Al Laham mahmoud.allaham@albakrawe.ae | unproved |
| AL BAKRAWE GENERAL TRADING LLC | mahmoud.allaham@albakrawe.ae, ihaider@albakrawe.ae | unproved |
| AL BAKRAWE GENERAL TRADING LLC | Mohamad Knakri mknakri@albakrawe.ae | unproved |
| AL BAKRAWE GENERAL TRADING LLC | Musab Murad mmurad@albakrawe.ae | unproved |
| AL BAKRAWE GENERAL TRADING LLC | Mohammod Roshan mroshan@albakrawe.ae | unproved |
| AL BAKRAWE GENERAL TRADING LLC | Nader Makled nader@albakrawe.ae | unproved |
| MURRAY BROS | packing@murraybros.com.au | unproved |
| VISION INTERNATIONAL | Pricing pricing@vision.com.au | unproved |
| MURRAY BROS | Rodney rodney@murraybros.com.au | unproved |
Writing to us on this trade: Irfan Haider ihaider@albakrawe.ae; Carter & Associates Finance carterandassoc@obsidianadvisory.com.au; Bilal Khalid bkhalid@albakrawe.ae; Susan Lewis susan@murraybros.com.au; Mohamad Knakri mknakri@albakrawe.ae; Pauline Casilla pauline@obsidianadvisory.com.au; VIF Export bneexport@vision.com.au; Phytosanitary Exports exports@phytosanitaryservices.com.au; Liam Fraser liam.fraser@vision.com.au.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at PAID IN.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| TRADE OPENED needs our word |
reached dated 19 Jun 2026, on a document, said by James McNamara on email |
2 pieces of evidence. Each move is a line on the timeline below. |
| BOOKED needs counterparty word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| DEPARTED needs document |
reached dated 27 Feb 2026, on a document, said by VIF Export on email disputed, two readings, both shown, neither chosen.
|
1 piece of evidence. Each move is a line on the timeline below. |
| ARRIVED needs counterparty word |
not reached nothing on this trade evidences it yet. |
no evidence |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
part dated 25 Feb 2026, on a document. This stage needs BOTH the commercial invoice as a document on the trade AND a matching sales invoice in the ledger. The invoice document on the trade is the half that is missing. Owner: Obsidian Advisory. |
1 piece of evidence. Each move is a line on the timeline below. |
| PAID IN needs document |
reached dated 19 Jun 2026, with no grade recorded |
no evidence |
| PAID OUT needs document |
part dated not stated, with no grade recorded. Part settled: what was invoiced and what has been received both print below. |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
Showing mail only. Show everything.
what was said Irfan Haider · in · email · 2 of our mailboxes hold it
Re: Re: Al Bakrawe account — payment of the undisputed balance
Dear Atul, This is well noted. Thank you for the confirmation.
152 attachments on this message and the record holds none of them not at all.
what was said Carter & Associates Finance · in · email · 2 of our mailboxes hold it
Re: Re: Al Bakrawe account — payment of the undisputed balance
Hi Irfan, I hope you're doing well. Thank you for the remittance advice. We confirm that the payment has been received. Thank you. Atul Sangvekar Accountant
141 attachments on this message and the record holds none of them not at all.
what was said Irfan Haider · in · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Dear Atul, Good day to you. Please find attached a remittance copy along with payment details for your reference. Thank you for doing business with us.
138 attachments on this message and the record holds none of them not at all.
what was said Carter & Associates Finance · in · email · 2 of our mailboxes hold it
Re: Re: Al Bakrawe account — payment of the undisputed balance
Hi Irfan, I hope you are doing well. Further to your email of 1 October 2026 confirming that the payment was ready to be transferred and that the remittance advice would be provided once processed, we note that we have not yet received either the payment or the remittance advice. Could you please provide an update on the payment status and arrange for the remittance advice to be sent at your earli
125 attachments on this message and the record holds none of them not at all.
what was said Carter & Associates Finance · in · email · 2 of our mailboxes hold it
Re: Re: Al Bakrawe account — payment of the undisputed balance
Hi Irfan, I hope you are doing well. Further to your email below advising that the payment was ready to be transferred and that the remittance would be forwarded once processed, we note that we have not yet received the payment or the remittance advice. Could you please provide an update on the payment status and arrange for the remittance advice to be sent to us as soon as possible? We would appr [only the opening of this message is held]
what was said Quenton Carter · out · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Many Thanks
81 attachments on this message and the record holds none of them not at all.
what was said Irfan Haider · in · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Dear Atul, Good day to you. Your payment is ready to be transferred. We will forward you the remittance copy once the funds have been transferred from our account. Thank you for doing business with us.
117 attachments on this message and the record holds none of them not at all.
what was said Carter & Associates Finance · in · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Hi Team, I hope you are doing well. This is a follow-up regarding the outstanding balance of AUD 101,381.00 on your account. As advised in our previous correspondence, the balance reflects the credit note of AUD 470.00 relating to Invoice #1038144. Kindly arrange payment of the outstanding amount at your earliest convenience and forward the remittance advice once the payment has been processed so
105 attachments on this message and the record holds none of them not at all.
what was said Carter & Associates Finance · in · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Hi Team, Thank you for your email. The difference of AUD 470.00 (AUD 101,851.00 less AUD 101,381.00) relates to Invoice #1038144. A credit note for AUD 470.00 was issued on 28 June 2026 and is attached for your reference. However, it appears that this credit note has not been reflected in your ledger. This was previously advised, and the relevant credit notes were provided at that time. For ease o
103 attachments on this message and the record holds none of them not at all.
what was said James McNamara · out · email
Fwd: Re: Al Bakrawe account — payment of the undisputed balance
Can you please sort this out immediately? ---------- Forwarded message --------- From: Irfan Haider <ihaider@albakrawe.ae> Date: Mon, 28 Sept 2026 at 22:09 Subject: Re: Re: Al Bakrawe account — payment of the undisputed balance To: Carter & Associates Finance <carterandassoc@obsidianadvisory.com.au>, Bashar Al shata <bashar@albakrawe.ae>, Bilal Khalid <bkhalid@albakrawe.ae>, Mohamad Knakri <mknakr
97 attachments on this message and the record holds none of them not at all.
what was said Irfan Haider · in · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Dear Atul, Good day to you. Could you please check the details below as we have little discrepancy. Kindly reconcile it to process the balance amount Al Bakrawe General Trading AUD $101,851.00 Carter and Association/QC Fresh AUD $101,381.00 Thank you for doing business with us.
97 attachments on this message and the record holds none of them not at all.
what was said Carter & Associates Finance · in · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Hi Team, I hope you are doing well. This is a friendly follow-up regarding the outstanding balance on your account. As previously advised, the outstanding amount due is AUD 101,381.00. We kindly request that payment be arranged at your earliest convenience. Once the payment has been processed, please forward the remittance advice so that we can update our records accordingly. Should you have any q
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what was said James McNamara · out · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Thanks I saw that, but do they have credit notes?
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what was said Carter & Associates Finance · in · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Hi James, I already actioned this yesterday. Please see the attached screenshot for your reference. Thank you. Atul Sangvekar Accountant
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what was said James McNamara · out · email
Fwd: Re: Al Bakrawe account — payment of the undisputed balance
Hi Atul, was this actioned? This is highly urgent. If not, please do so straight away. Ask for remittance. ---------- Forwarded message --------- From: Bilal Khalid <bkhalid@albakrawe.ae> Date: Wed, 23 Sept 2026 at 17:28 Subject: Re: Re: Al Bakrawe account — payment of the undisputed balance To: Carter & Associates Finance <carterandassoc@obsidianadvisory.com.au>, Irfan Haider <ihaider@albakrawe.a
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what was said Carter & Associates Finance · in · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Hi Team, Please find attached the invoice-wise reconciliation for your reference. Please note that this reconciliation is prepared based on our records and may not fully match your ledger or statement of account by the invoice number. However, the outstanding balance remains the same as reflected in our books which is AUD $101,381.00 Should you identify any discrepancies, please let us know and we
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what was said Bilal Khalid · in · email
Re: Re: Al Bakrawe account — payment of the undisputed balance
Dear Atul / Irfan, I just speak to Quenton & we have agreed to pay 50% of difference of amount. As per Bakrawe SOA the total payable amount is 31402$ hence as per QC Fresh its 33712$ so the 50% difference of 2310$ will be paid to Bakrawe. Now the final invoice value paid to QC Fresh will be 32,557$. @Carter & Associates Finance<mailto:carterandassoc@obsidianadvisory.com.au> please share updated SO
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what was said quenton@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Quenton: watermelons are invoiced on gross weight, always have been; Al Bakrawe must pay the outstanding account in full.
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what was said bkhalid@albakrawe.ae · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Bilal: fruit price is always asked on net weight; not claiming weight difference, just paying for net fruit weight agreed; asks Quenton to sort out so finance can release full payment.
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what was said james@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) James tells Irfan freight is charged on gross weight, C&A quotes on net at loading and invoices accordingly; rejects weight differential claims; other overdue agreed invoices should have been cleared.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Atul asks James and Quenton whether to revise invoice 1038045 to net shipped weight as Al Bakrawe requests or keep gross weight.
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what was said ihaider@albakrawe.ae · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Irfan asks for updated SOA and revised invoices, stating 1038144 $26,356.00 and 1038045 $31,402.50.
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what was said bkhalid@albakrawe.ae · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Bilal: invoice 1038045 was watermelon, always paid on net shipped quantity not gross weight; asks commercial invoice be amended to net weight and SOA updated.
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what was said exports@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
CN-1038320 (AUD 11,689, invoice 1038095A+B) document sent to customer; its Xero booking under that reference not yet located.
what was said james@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) James asks whether customers have been sent credit notes or they were only applied in Xero.
what was said exports@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
CN-1038320 for AUD 11,689 against invoice 1038095A+B could not be located under that reference in Xero; desk confirming it is booked.
what was said james@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) James to desk: 'Makes no sense. Raised in Xero doesn't mean anything to the customer.'
what was said mknakri@albakrawe.ae · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Mohamad asks Irfan to check invoice 1038045 and pass payment today for all pending invoices.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
Al Bakrawe account — payment of the undisputed balance
Credit Note CN-1038320.pdf (AUD 11,689.00, invoice 1038095A+B) sent to Al Bakrawe.
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what was said exports@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
Number 1038320 used as credit note CN-1038320 for AUD 11,689 against Al Bakrawe invoice 1038095A+B, raised and applied in Xero.
what was said quenton@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Quenton: have this actioned today and the CN forwarded to the customer; payment needed today.
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what was said mknakri@albakrawe.ae · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Mohamad Knakri (Al Bakrawe claims) notes agreed credits 1037889 AUD 2,880.00, 1038158 AUD 1,750.00, 1038095A+B AUD 11,689.00; asks for credit notes to close and pass balance; Bilal to check 1038045 amount.
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what was said susan@murraybros.com.au · in · email
RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
Susan Lewis: 'The amount of $15092.00 still has not been paid. Please confirm when you will be paying.'
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what was said Susan Lewis · in · email
RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
Hi James, The amount of $15092.00 still has not been paid. Please confirm when you will be paying. [only the opening of this message is held]
what was said carterandassoc@obsidianadvisory.com.au · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Atul says they are looking into it and will contact the customer regarding payment.
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what was said quenton@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Quenton forwards thread to Atul asking what needs to be actioned to have the payment made.
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what was said ihaider@albakrawe.ae · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Irfan asks Mohamad Knakri to advise the pending claims so the balance payment can be finalised.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Atul (bookkeeper) sends reconciliation of AUD 200,000 received 18 June 2026: AUD 103,545.50 applied to invoices 1037967, 1038037, 1037918, 1038054, 1038144, 1038045; AUD 96,454.50 held; outstanding 198,698.00; net outstanding AUD 102,243.50. No in-…
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what was said james@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) James: claims closed, credit notes raised 28 Aug; no payment by 4 Sep; amount to remit AUD 102,243.50 (open 198,698.00 less 96,454.50 unabsorbed from 18 June AUD 200,000.00); 1038045 correct at AUD 33,420.00 on 8,990 kg gross; remit today with MT10…
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what was said ihaider@albakrawe.ae · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Irfan (Al Bakrawe) says he will process payment once Bilal and Mohamad close the claim.
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what was said bkhalid@albakrawe.ae · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Bilal Khalid (Al Bakrawe) asks Irfan and Mohamad to review James's email and revert today to sum up the account.
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what was said james@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) James sets final positions: 1038158 closed (CN-1038289 AUD 1,750); 1037889 credit AUD 2,880.00; 1038095A+B settled at 50% with credit AUD 11,689.00; total payable 198,698.00; remit AUD 100,403.50 by 4 Sep 2026; credits conditional on payment; CN-10…
what was said ihaider@albakrawe.ae · in · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) Irfan Haider (Al Bakrawe AP) asks C&A to finalise the claim so the outstanding amount can be settled (table in image). No in-scope trade.
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what was said james@carterandassoc.com.au · out · email
Al Bakrawe account — payment of the undisputed balance
(no specific reference to 1038320 in this message) James asks Al Bakrawe to pay undisputed balance: open invoices 1038095A+B 174,553.00, 1037889 25,344.00, 1038158 15,120.00 = AUD 215,017.00; not in dispute 164,545.00; allocate AUD 98,294.50 held from 18 June and remit AUD 66,250.50. No in-scope tr…
what was said quenton@carterandassoc.com.au · out · email
NOTES FROM OUR MEETING
Quenton notes: 1038158 - 6 bins premium seedless watermelon (2,160 x $7), BNE-DXB EK413 23 May, $15,120; $13,370 open in Xero; CN-1038289 $1,750 (700 x $2.50) issued 1 Jun, PDF sent 29 Jun; Al Bakrawe still carries $15,120 "under discussion (C&F)".
what was said quenton@carterandassoc.com.au · out · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) Quenton forwards Knakri's 11 Aug email (both credit notes correct, make payment) to Obsidian and James with 'Note'. No in-scope trade.
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what was said Quenton Carter · out · email
Fwd: Request for Invoice Details – Payment of AUD 200,000
Note ---------- Forwarded message --------- From: Mohamad Knakri <mknakri@albakrawe.ae> Date: Tue, 11 Aug 2026 at 10:56 pm Subject: RE: Request for Invoice Details – Payment of AUD 200,000 To: Carter & Associates Finance <carterandassoc@obsidianadvisory.com.au>, Bilal Khalid <bkhalid@albakrawe.ae>, Irfan Haider <ihaider@albakrawe.ae>, Bashar Al shata <bashar@albakrawe.ae>, Mohammed Bakri <m.bakri@ [only the opening of this message is held]
what was said mknakri@albakrawe.ae · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) Mohamad Knakri tells Irfan to make the payment as both credit notes shared by the shipper are correct. No trade number named.
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what was said Mohamad Knakri · in · email
RE: Request for Invoice Details – Payment of AUD 200,000
Dear Irfan, Please make sure to make the payment as the both credit notes shared by the shipper are correct . [only the opening of this message is held]
what was said carterandassoc@obsidianadvisory.com.au · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
Re-sends attachment 'Credit Note CN-1038305 (1).pdf' to Al Bakrawe; credit note number, link to trade 1038305 not stated.
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what was said Carter & Associates Finance · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
Hi Team, Hope you are doing well. I am just following up on my email below. We have now processed two of the three credit notes that we have been discussing. Please find attached the credit notes and the updated Statement of Account (SOA) for your reference. Could you please process the payment and send us the remittance advice at your earliest convenience? Thank you. Atul Sangvekar Accountant E c [only the opening of this message is held]
what was said ihaider@albakrawe.ae · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) Irfan: only pending invoices now 1037889 PEACH+NECT 15748565532 $25,344.00; 1038095A+B MIXED 60753585416 $174,553.00; 1038158 WATERMELON 17622306631 $15,120.00. No in-scope trade.
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what was said mknakri@albakrawe.ae · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) Mohamad Knakri (Al Bakrawe Claims Supervisor): the two credit notes received today are ok to close those two invoices. No trade number named (refers to CN-1038304/CN-1038305 sent earlier that day).
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what was said Mohamad Knakri · in · email
RE: Request for Invoice Details – Payment of AUD 200,000
Dear Irfan, The two credit notes we received today are ok to close those two invoices if there are any due for them . [only the opening of this message is held]
what was said bkhalid@albakrawe.ae · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) Bilal says Mohamad Knakri will comment. No trade named.
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what was said Bilal Khalid · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
Dear Irfan, @Mohamad Knakri<mailto:mknakri@albakrawe.ae> will be commenting in this regard. [only the opening of this message is held]
what was said ihaider@albakrawe.ae · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) Irfan Haider (Al Bakrawe AP) asks Bilal to confirm the credit notes to finalise payment. No in-scope trade named.
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what was said Irfan Haider · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
Dear Mr Bilal, Could you please confirm the credit notes in order to finalize the payment? Thank you. [only the opening of this message is held]
what was said james@carterandassoc.com.au · out · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) James asks for confirmation payment will be made today 5 August 2026; says Al Bakrawe is severely out of terms on invoices not facing questions. No in-scope trade.
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what was said James McNamara · out · email
Re: Request for Invoice Details – Payment of AUD 200,000
Hi all, Please confirm payment will be made today 5 August 2026. Notwithstanding the accounting issues now resolved, Al Bakrawe is severely out of terms on invoices not facing questions. Thank you, James [only the opening of this message is held]
what was said carterandassoc@obsidianadvisory.com.au · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
Attachment 'Credit Note CN-1038305.pdf' sent to Al Bakrawe as one of two processed credit notes; number appears to be a credit note number, link to trade 1038305 not stated.
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what was said Carter & Associates Finance · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
Hi Team, Hope you are doing well. We have now processed two of the three credit notes that we have been discussing. Please find attached the credit notes and the updated Statement of Account (SOA) for your reference. Could you please process the payment and send us the remittance advice at your earliest convenience? Thank you. Atul Sangvekar Accountant [only the opening of this message is held]
what was said exports@carterandassoc.com.au · out · email
Decision needed — 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
Desk: $15,092 is $3,380 above Murray Bros' own $11,712 itemisation with no breakdown; recommends no payment until substantiated and keeping $5,760 grower claim linked to the AP balance; asks James to decide.
what was said Carter & Associates · out · email
Decision needed — 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
Susan Lewis has followed up again, this time copying Quenton, demanding payment today of $15,092 owed to Murray Bros. This is not a new customer issue — it is the same grower dispute: Murray Bros is our supplier on this trade, and we hold a $5,760 claim against them for internal browning that wrote off the Plane Star peach line, evidenced by the quality report. Murray Bros rejected our claim on 26
what was said exports@carterandassoc.com.au · out · email
Decision needed — 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
Desk: Susan's $15,092 doesn't match her 26 Jun itemisation or Pauline's 15 Jul AP report ($11,712 = 2748635 $6,144 + 2793576 $5,568); Murray Bros rejected $5,760 Plane Star claim; Al Bakrawe paid in full; recommends querying $15,092 and withholding/netting (net $5,952).
what was said Carter & Associates · out · email
Decision needed — 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
Murray Bros' Susan Lewis has chased again this morning for payment of $15,092. That figure doesn't match anything we hold: her own itemised breakdown from 26 June and Pauline's 15 July accounts payable report both show Murray Bros' outstanding balance to us at $11,712 (invoice 2748635 for $6,144 plus invoice 2793576 for $5,568). Separately, Murray Bros has now formally rejected our $5,760 quality
what was said james@carterandassoc.com.au · out · email
RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
James forwards Susan's $15092.00 chaser to Quenton: 'What do you want to do here?'
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what was said James McNamara · out · email
Fwd: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
What do you want to do here? ---------- Forwarded message --------- From: Susan Lewis <Susan@murraybros.com.au> Date: Thu, 16 July 2026, 06:27 Subject: RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim To: James McNamara <james@carterandassoc.com.au> Cc: Elliott Carter <Elliott@murraybros.com.au>, Quenton Carter < quenton@carterandassoc.com.au> Hi James, Just following [only the opening of this message is held]
what was said susan@murraybros.com.au · in · email
RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
Susan Lewis: asks when payment of the outstanding amount of $15092.00 will be received; 'Please advise today.'
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what was said Susan Lewis · in · email
RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
Hi James, Just following up to see when we will be receiving payment of the outstanding amount of $15092.00? Please advise today. [only the opening of this message is held]
what was said bkhalid@albakrawe.ae · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) Bilal: FOB matter to conclude after raising with FF; two C&F invoices paid once credit notes issued; Inv # 1037889 (C&F) claim settlement pending and quality credit note requested; asks credit notes for two C&F invoices plus 1037889. No in-scope tr…
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what was said james@carterandassoc.com.au · out · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) James to Quenton: also doesn't follow, has sought clarification, doesn't get the $175k; separately Fruitulip has claims holding up, c. $9k from memory, asks what Quenton wants to do. No in-scope trade.
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what was said James McNamara · out · email
Re: Request for Invoice Details – Payment of AUD 200,000
Nor do I. I've just sought clarification. It don't get the $175k... Separately, fruitulip has claims holding up, I emailed you earlier in the week. From memory it was c. $9k - what do you want to do? [only the opening of this message is held]
what was said james@carterandassoc.com.au · out · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) James to Bilal: does not follow 'under discussion'; understanding is one FOB trade needing work with FF and two CPT (CNF) trades with credit notes agreed on basis of payment this week, but sees five withheld invoices; asks for explanation. No in-sc…
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what was said James McNamara · out · email
Re: Request for Invoice Details – Payment of AUD 200,000
Hi Bilal, We do not follow the reference "under discussion". Our understanding is that there is one FOB trade requiring further work with the FF and two CPT (CNF) trades with credit notes agreed (on the basis of payment this week) but I see five withheld invoices below. Can you please explain this? Thanks, James [only the opening of this message is held]
what was said quenton@carterandassoc.com.au · out · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) Quenton forwards Bilal's allocation email to James saying he doesn't quite understand it. No in-scope trade.
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what was said Quenton Carter · out · email
Fwd: Request for Invoice Details – Payment of AUD 200,000
James I dont quiet understand this email ---------- Forwarded message --------- From: Bilal Khalid <bkhalid@albakrawe.ae> Date: Thu, 9 Jul 2026 at 17:16 Subject: Re: Request for Invoice Details – Payment of AUD 200,000 To: Irfan Haider <ihaider@albakrawe.ae>, Carter & Associates Finance < carterandassoc@obsidianadvisory.com.au>, Mohamad Knakri < mknakri@albakrawe.ae>, James McNamara <james@cartera [only the opening of this message is held]
what was said bkhalid@albakrawe.ae · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) Bilal Khalid (Al Bakrawe) lists AUD 200,000 payment allocation after meeting with Quenton and James: 1037967 $15,484.50, 1038045 $31,402.50, 1038144 $26,356.00 allocated; 1038054 $12,384.00, 1037889 $25,344.00, 1037918 $19,976.00 awaiting credit no…
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what was said Bilal Khalid · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
Dear Irfan & Atul, With reference to our virtual meeting with Mr. Quenton & Mr. James, please find below comments. 1037967 60721901364 $15,484.50 — allocated for payment 1038045 60753582863 $31,402.50 — allocated for payment 1038144 15769950650 $26,356.00 — allocated for payment 1038054 17620230420 $12,384.00 -- waiting for credit note 1037889 15748565532 $25,344.00 — requested for credit note ( c [only the opening of this message is held]
what was said Irfan Haider · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
Dear @Bilal Khalid<mailto:bkhalid@albakrawe.ae> & @Mohamad Knakri<mailto:mknakri@albakrawe.ae> Could you please provide the latest update? We need to send the invoice allocation to the supplier once the process is completed. Kindly expedite the process. [only the opening of this message is held]
what was said Carter & Associates Finance · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
Hi Team, Could you please provide the invoice details for the invoices against which this payment has been applied? Thank you. Atul Sangvekar Accountant [only the opening of this message is held]
what was said Quenton Carter · out · email
Re: Request for Invoice Details – Payment of AUD 200,000
Hi Team Please send an invite to this Meeting. Thank you [only the opening of this message is held]
what was said Bilal Khalid · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
Dear Atul / Irfan, There are couple of transactions where we need to discuss about claim settlement. In this regard we have setup call tomorrow 6 Pm Brisbine time with Mr. Quenton. We will discuss & close this subject tomorrow & proceed for payment within this week. [only the opening of this message is held]
what was said Irfan Haider · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
Dear @Bilal Khalid<mailto:bkhalid@albakrawe.ae> & @Mohamad Knakri<mailto:mknakri@albakrawe.ae> Kind reminder for my email below. We need to finalize the invoices in order to make an allocation. Thank you. [only the opening of this message is held]
what was said Carter & Associates Finance · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
Hi Team, Could you please provide the invoice details for the invoices against which this payment has been applied? Thank you. Atul Sangvekar Accountant [only the opening of this message is held]
what was said Irfan Haider · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
Dear @Bilal Khalid<mailto:bkhalid@albakrawe.ae> & @Mohamad Knakri<mailto:mknakri@albakrawe.ae> Could you please review the invoices below and confirm whether they are correct so that we can proceed with the allocation? 1038054 17620230420 $12,384.00 1037889 15748565532 $25,344.00 1037918 61848062350 $19,976.00 1037967 60721901364 $15,484.50 1038045 60753582863 $31,402.50 1038095A+B 60753585416 $17 [only the opening of this message is held]
what was said Carter & Associates Finance · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
Hi Irfan, Could you please provide the invoice details for the invoices against which this payment has been applied? Thank you. Atul Sangvekar Accountant [only the opening of this message is held]
what was said Irfan Haider · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
Dear Atul, Good day to you. we will share the invoices allocation soonest. Thank you for doing business with us. [only the opening of this message is held]
what was said Carter & Associates Finance · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
Hi Team, Could you please provide the invoice details for the invoices against which this payment has been applied? Thanks. [only the opening of this message is held]
what was said susan@murraybros.com.au · in · email
RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
Susan Lewis: position unchanged; report sampled ~12kg of 12,434kg consignment; no further credits or liability; outstanding invoice 2748635 (15/12/2025) $6,144.00 and 2793576 (25/02/2026) $5,568.00, total $11,712.00; asks payment date.
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what was said Susan Lewis · in · email
RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
Hi James, Thank you for your email. I appreciate your explanation, however our position remains unchanged. To clarify a number of points: 1. We acknowledge that Elliott received photos from Quenton regarding a quality claim in early March. However, following receipt of those photos, Elliott made numerous attempts over the following months to obtain further details, supporting information and progr [only the opening of this message is held]
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
Estate update — 2 items batched
The desk has batched the items below into one message so your inbox is not flooded. Each is summarised; reply with anything you want actioned. 1. Decision needed — RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim James's formal rejection of Murray Bros'(figure pending — the desk is confirming it) counter-offer on trade 1038054 Plane Star peach claim ((figure pending —
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
Decision needed — RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
James's rebuttal to Murray Bros (supplier) reasserting the full (figure pending — the desk is confirming it)claim has been filed to trade 1038054; awaiting Murray Bros' response with AP payment decision due Friday 27 June ((figure pending — the desk is confirming it)outstanding). Recommendation: The desk is confirming the exact figures from the costing side and will revert within the hour. Decisio
what was said james@carterandassoc.com.au · out · email
RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
James to Murray Bros: defect reported by customer 2 Mar, within days of 27 Feb departure, confirmed 9 Mar; Plane Star line 100% internal browning, total loss; Plane Gold marginal; does not accept claim being declined; valid claim, not goodwill.
1038054 Al Bakrawe Quality Report - AWB 176-20230420.pdf not captured
what was said James McNamara · out · email
RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
Hi Susan, Thank you for your email, and for talking it through with Elliott. We value the long relationship with Murray Bros, so I want to be straight with you, because the way it is set out in your email is not how it unfolded at our end. This was not a claim raised four months late. Our customer inspected the fruit on arrival and reported the defect to us on 2 March, within days of the 27 Februa [only the opening of this message is held]
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
Decision needed — RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
James's rebuttal to Murray Bros saved to 1038054 claims folder; Trade Log updated to GROWER_RECOVERY_FULL_CLAIM_REASSERTED; tracking Murray Bros' response to the reasserted AUD 5,760 claim (their AP invoices total (figure pending — the desk is confirming it)due 27 June) Recommendation: The desk is confirming the exact figures from the costing side and will revert within the hour. Decision needed:
what was said susan@murraybros.com.au · in · email
Fw: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
See attached. Regards, Susan Lewis Murray Bros
1037922 PURCHASE ORDER - MURRAY BROS.pdf not captured
what was said Susan Lewis · in · email
Re: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
See attached. Regards, Susan Lewis Murray Bros [only the opening of this message is held]
what was said carterandassoc@obsidianadvisory.com.au · in · email
Fw: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
Hi Susan, Thank you for your email. We have sent the remittance for Invoice No. 2742764 for $500.00. Could you also please provide the PO number for Invoice No. 2748635, which is attached to this email? Please let me know if you have any questions. Thanks,
MB-Tax-Invoice-2748635.pdf not captured
what was said Carter & Associates Finance · in · email
Re: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
Hi Susan, Thank you for your email. We have sent the remittance for Invoice No. 2742764 for $500.00. Could you also please provide the PO number for Invoice No. 2748635, which is attached to this email? Please let me know if you have any questions. Thanks, Pauline Accountant [only the opening of this message is held]
what was said Irfan Haider · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
Dear Pauline, Good day to you. This is well noted; we will share the invoices allocation soonest. Thank you for doing business with us. [only the opening of this message is held]
what was said Quenton Carter · out · email
Re: Request for Invoice Details – Payment of AUD 200,000
Hi Paulie, How is the AMEX looking What do you need to be sent to you to answer this for me [only the opening of this message is held]
what was said Carter & Associates Finance · in · email
Request for Invoice Details – Payment of AUD 200,000
Hi Team, Thank you for the payment of AUD 200,000. Could you please provide the invoice details for the invoices against which this payment has been applied? Please let me know if you have any questions. Thanks! Pauline Accountant [only the opening of this message is held]
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
Prepared reply to Quenton — Re: Fwd: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
James — Quenton emailed the desk; a reply is prepared below for your OK. Nothing goes to Quenton without you. The desk has your request in hand and is actioning it now; a full update follows shortly.
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
Decision needed — Re: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
James — Quenton's note needs a decision; the desk's recommendation is below. Nothing goes to Quenton without you. Murray Bros has rejected our claim for trade 1038054 (White Flat Peaches to AL BAKRAWE, Melbourne to Dubai, dispatched 27 February 2026, AWB 176-20230420, AR AUD 12,384). THEIR OFFER: Credit of AUD 2,880 (50% of our AUD 5,760 claim) in good will. THEIR DEMAND: Payment of AUD 12,212 tot
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
Action needed — URGENT: Trade 1038054 Supplier Counter-Offer + Payment Demand — Commercial Decision Required (Trade 1038054)
**SUPPLIER CLAIM NEGOTIATION — COMMERCIAL DECISION REQUIRED** **Trade:** 1038054 (White Flat Peaches, MEL→DXB, ETD 27/02/2026) **Supplier:** Murray Bros (Susan Lewis, CEO) **Customer:** Al Bakrawe **SITUATION:** C&A submitted grower-side claim to Murray Bros for AUD $5,760 (288 qty @ $20.00) on 19 June 2026. **SUPPLIER COUNTER-OFFER (received 22 June 2026):** - **Offered settlement:** AUD $2,880 (
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
Routing correction: 1038054 supplier claim is commercial, not compliance (Trade 1038054)
Quenton forwarded a supplier claim negotiation (Murray Bros counter-offer on peaches claim) to the Compliance agent via orchestrator, but this is a **commercial decision** not a compliance/regulatory CAPA matter. **Situation:** - C&A claimed $5,760 from supplier Murray Bros (trade 1038054, White Flat Peaches, 288 units) - Murray Bros counter-offered $2,880 (50% settlement) citing 4-month claim del
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
Action needed — MISROUTED: Trade 1038054 Murray Bros claim negotiation — NOT a compliance CAPA matter (Trade 1038054)
Orchestrator routed this as a "customer claim requiring CAPA response" but it's actually a **supplier claim negotiation** where C&A is the claimant. **Situation**: - Trade 1038054: Flat Peaches, Murray Bros → C&A → AL BAKRAWE (Dubai) - Dispatch: 25 Feb 2026 (ETD 27 Feb) - C&A customer invoice: AUD 12,384 (PAID per Xero) - C&A claim against Murray Bros: AUD 5,760 (submitted 19 Jun 2026 — **116 days
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
Action needed — Trade 1038054 — Supplier claim REJECTED by Murray Bros — Commercial decision required (Trade 1038054)
**SUPPLIER-SIDE CLAIM NEGOTIATION — COMMERCIAL DECISION REQUIRED** Trade: 1038054 (AL BAKRAWE / White Flat Peaches / MEL→DXB / Feb 2026) Supplier: Murray Bros (Susan Lewis, CEO) **Situation:** C&A claimed AUD 5,760 against Murray Bros on 19 June 2026 (Pauline sent via Obsidian Advisory email). Murray Bros has REJECTED the claim and counter-offered AUD 2,880 (50%). **Murray Bros' objections (valid)
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
Decision needed — Fwd: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
James — Quenton's note needs a decision; the desk's recommendation is below. Nothing goes to Quenton without you. Quenton, Murray Bros has rejected our claim on trade 1038054 (White Flat Peaches dispatched 25 February 2026 to AL BAKRAWE via Vision) and counter-offered 50% settlement ($2,880 credit). Susan is also demanding payment of $12,212 across three invoices this week (deadline 27 June): • In
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
Decision needed — Fwd: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
James — Quenton's note needs a decision; the desk's recommendation is below. Nothing goes to Quenton without you. Murray Bros has countered our $5,760 claim on trade 1038054 (White Flat Peaches, Dubai) with a $2,880 goodwill credit (50%). Susan Lewis is also demanding payment of three outstanding invoices totaling $12,212 this week. The claim was submitted four months late (trade dispatched 25 Feb
what was said exports@carterandassoc.com.au · out · email
Action needed — GROWER CLAIM RESPONSE — Murray Bros counter-offer 50% on 1038054 + payment demand $12K (Trade 1038054)
Desk: Murray Bros counter-offered 50% = $2,880 on $5,760 claim; demands $12,212 (2742764 $500, 2748635 $6,144, 2793576 $5,568 - desk says 2793576 is the disputed 1038054 invoice); desk found no customer claim/quality evidence in trade folder; options accept/counter/reject.
what was said Carter & Associates · out · email
Action needed — GROWER CLAIM RESPONSE — Murray Bros counter-offer 50% on 1038054 + payment demand $12K (Trade 1038054)
**COMMERCIAL DECISION REQUIRED — Grower Claim Settlement + AP Payment Demand** Trade 1038054 (White Flat Peaches to AL BAKRAWE, Dubai, delivered Feb 2026) **Situation**: Pauline sent claim request to Murray Bros on 19 June for full PO amount ($5,760). Susan Lewis (Murray Bros CEO) responded today with: 1. **Counter-offer: 50% settlement = $2,880** (down from $5,760 requested) - Supplier's rational
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
Action needed — SUPPLIER CLAIM COUNTEROFFER — 1038054 Murray Bros — $2,880 goodwill vs $5,760 claimed + $12K AP exposure (Trade 1038054)
**SUPPLIER CLAIM NEGOTIATION — Trade 1038054 (AL BAKRAWE / Dubai Flat Peaches)** **SITUATION:** Murray Bros (supplier) has responded to Pauline's 19 Jun claim request ($5,760 AUD for defective White Flat Peaches) with a counteroffer and AP chase. **SUPPLIER POSITION (Susan Lewis, CEO, 22 Jun 2026):** 1. **Timing objection**: Claim submitted 4 months after sale (25 Feb → 19 Jun) — "not acceptable"
what was said Pauline Casilla · in · email
Automatic reply: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
Hi, Thank you for your message. I am currently out of the office today. For urgent matters, please contact Joe, joe@obsidianadvisory.com.au. Otherwise, I'll respond upon my return. Thank you for your understanding. [only the opening of this message is held]
what was said Quenton Carter · out · email
Fwd: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
Please note I’ll come back to you ---------- Forwarded message --------- From: Susan Lewis <Susan@murraybros.com.au> Date: Mon, 22 Jun 2026 at 9:48 am Subject: RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim To: Quenton Carter <quenton@carterandassoc.com.au> Cc: James McNamara <james@carterandassoc.com.au>, Elliott Carter <
image001.jpg not captured, image017.jpg not captured, image005.png not captured, image016.jpg not captured, image012.jpg not captured, image015.jpg not captured, image002.jpg not captured, MB-Tax-Invoice-2742764.pdf, MB-Tax-Invoice-2748635.pdf
what was said susan@murraybros.com.au · in · email
Fw: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
Hi Quenton, I have discussed this matter with Elliott. Firstly, submitting a claim four months after the sale is not acceptable. We have both photographic evidence and confirmation from your team that the fruit in question was received "hard as an apple" upon arrival. It is disappointing that it has
MB-Tax-Invoice-2742764.pdf not captured, MB-Tax-Invoice-2748635.pdf not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
Fw: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim
Hi Murray Bros, Hope you are well. May we request a claim for these White Flat Peaches for the whole quantity and amount of this Purchase Order. 288 Qty @ 20.00 amounting to $5,760.00 AUD. Please see the attached files for documentation. Thanks
1038054 Purchase Order - MURRAY BROS.pdf not captured, WhatsApp Image Fri 19 Jun at 9.01.36 AM (1).jpeg not captured, WhatsApp Image Fri 19 Jun at 9.01.36 AM.jpeg not captured
what was said VIF Export · in · email
RE: 1038054 - AL BAKRAWE - 288 FLAT PEACHES - DUBAI
Hi Heidi, Please find attached. [only the opening of this message is held]
what was said Phytosanitary Exports · in · email
RE: 1038054 - AL BAKRAWE - 288 FLAT PEACHES - DUBAI
Hey Team, Following up on COMP RFP for 1038054 please 😊 [only the opening of this message is held]
what was said Mohamad Knakri · in · email
RE: Lost Emails
Dear Quenton, Good day, Please be informed that still we have two shipments pending and not closed yet : SN SUPPLIER Supplier Inv # UNIT PRICE INVOICE VALUE AIRWAYBILL ETA PRODUCTS Origin QTY Discount 1 CARTER & ASSOCIATES 1037918 50-59.0 19976 618-48062350 46003 PEACH-NECTARINE AUSTRALIA 360 AUD 7,440.00 2 CARTER & ASSOCIATES 1038054 $ 43. 20230420 46081 PEACH AUSTRALIA 288 AUD 8,213. [only the opening of this message is held]
what was said Quenton Carter · out · email
Fwd: Lost Emails
1037918 QC 07/12/2025 AL BAKRAWE GENERAL TRADING LLC LAMATTINA 48 FLAT PEACHES $2,400.00 10164 DW 07/12/25 HM 08/12/25 AIRFREIGHT - SQ266/11 - SQ494/12 - ETD BNE: 6:10 pm (SING: 12:05 am - 2:30 pm) ETA DXB: 6:10 pm CQ 11/12/25 YES YES Yes Yes Yes 10684902 / PIH9948373 11749487 1037961 QC13/01/2026 AL BAKRAWE GENERAL TRADING LLC PREMIER 120 x 5kg flat peat Peach $5,400.00 10239 H 13/01/26 H 19/01/2 [only the opening of this message is held]
what was said Mohamad Knakri · in · email
RE: Lost Emails
Dear Quenton, The attached are all the QC reports, and below are the pending claims . SN SUPPLIER Supplier Inv # UNIT PRICE INVOICE VALUE AIRWAYBILL ETA PRODUCTS Origin QTY Discount 1 CARTER & ASSOCIATES 1037918 50-59.0 19976 618-48062350 46003 PEACH-NECTARINE AUSTRALIA 360 AUD 7,440.00 2 CARTER & ASSOCIATES 1037961 45-56 19736 176-20445935 46035 PEACH AUSTRALIA 376 AUD 512.00 3 CARTER & ASSOCIATE [only the opening of this message is held]
what was said Quenton Carter · out · email
Lost Emails
Hi Mohammad, Please send the recent emails regarding recent quality issues. I seem to have lost the email trail. Many Thanks [only the opening of this message is held]
what was said mknakri@albakrawe.ae · in · email
PENDING CLAIMS
Knakri (Al Bakrawe claims) asks credit notes to close pending shipments: incl. 1038054 PEACH, $43.00, invoice value 12384, AWB 176 20230420, qty 288, discount AUD 8,213.00; total claimed AUD 18,109.00 across 5 invoices.
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what was said Quenton Carter · out · email · 2 of our mailboxes hold it
Fwd: Reporting quality issues received in the air shipment # 176 20230420
---------- Forwarded message --------- From: Mohamad Knakri <mknakri@albakrawe.ae> Date: Mon, 9 Mar 2026 at 21:52 Subject: RE: Reporting quality issues received in the air shipment # 176 20230420 To: James McNamara <james@carterandassoc.com.au>, Quenton Carter < quenton@carterandassoc.com.au>, Ian McLeod <ian@carterandassoc.com.au>, exports@carterandassoc.com.au <exports@carterandassoc.com.au>, Ca
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what was said Mohamad Knakri · in · email · 3 of our mailboxes hold it
RE: Reporting quality issues received in the air shipment # 176 20230420
Dear Quenton, Good day, Please be informed that for this shipment we have two varieties, first variety Peaches Plane Gold the condition were poor and the losses are between AUD 4.00 - 5.00 but we will not ask for a claim here as we will compensate the losses for this variety . The second variety Peaches Plane Star full cargo were destroyed and nothing was salvaged, we need full claim amount for th
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what was said Mohamad Knakri · in · email · 3 of our mailboxes hold it
Reporting quality issues received in the air shipment # 176 20230420
Good day, Kindly be informed that we have received the air shipment, and we have a quality issue as the attached report. Note : The claim will be submitted at a later stage, as there is no fixed timeline for sending the claim.
image001.jpg not captured, image003.jpg not captured, image002.png not captured, image005.png not captured, 1-3-2026 AWB 176 20230420.pdf not captured
what was said Phytosanitary Exports · in · email
1038054 – DOCUMENTS - AL BAKRAWE - PEACHES - FLIGHT DETAILS: EK405/27 - AWB: 176-2023 0420
Hi Team, Please find the attached final documents for your upcoming airfreight to Dubai. Please don’t hesitate to contact me should you have any queries. [only the opening of this message is held]
what was said Phytosanitary Exports · in · email
RE: 1038054 - AL BAKRAWE - 288 FLAT PEACHES - DUBAI
Thankyou Liam, Well received, please send through COMP RFP once available. [only the opening of this message is held]
what was said Liam Fraser · in · email
RE: 1038054 - AL BAKRAWE - 288 FLAT PEACHES - DUBAI
Hey team, Please see attached pre-alert 😊 Liam Fraser Sales Manager Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Australia [Australian [only the opening of this message is held]
what was said Phytosanitary Exports · in · email
RE: 1038054 - AL BAKRAWE - 288 FLAT PEACHES - DUBAI
Thankyou Liam, Hopefully remaining peaches make it. Please send through phyto, AWB and comp rfp 😊 [only the opening of this message is held]
what was said Liam Fraser · in · email
QC Order 1038054
Hey mate, Can you please confirm delivery to mode logistics of the remaining 97 cartons of flat peaches - we have only received the attached, we need them there in the next hour to make cut off Liam Fraser Sales Manager Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@visi [only the opening of this message is held]
what was said Liam Fraser · in · email
RE: 1038054 - AL BAKRAWE - 288 FLAT PEACHES - DUBAI
Hey team, Please see attached COO + Stamped docs 😊 Liam Fraser Sales Manager Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Australia [A [only the opening of this message is held]
what was said Liam Fraser · in · email
Re: 1038054 - AL BAKRAWE - 288 FLAT PEACHES - DUBAI
Hey team, Only 191 cartons have been delivered this morning, can you please confirm we are sending this amount or waiting for more stock? Thanks :) [only the opening of this message is held]
what was said Phytosanitary Exports · in · email
RE: 1038054 - AL BAKRAWE - 288 FLAT PEACHES - DUBAI
Hi Team, Please find the attached updated documents to include flight details. Please provide the following once available:- * Gross Weight * AWB * Phyto * COMP RFP * Stamped Final invoice & packing list * COO [only the opening of this message is held]
what was said VIF Export · in · email
RE: 1038054 - AL BAKRAWE - 288 FLAT PEACHES - DUBAI
Hi Phoebe - Flight booked as below MEL→DXB AWB 176-20230420 FLT EK405/27-2 ETD 2355/27-2 ETA 0700/28-2 Nathan Graham Export Manager Vision International Logistics [mobilePhone] | [emailAddress] nathan.graham@vision.com.au<mailto:nathan.graham@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 [only the opening of this message is held]
what was said Phytosanitary Exports · in · email
1038054 - AL BAKRAWE - 288 FLAT PEACHES - DUBAI
Hi Team, Please see start of email chain for this consignment - 1038054 288 X 4KG FLAT WHITE PEACHES 63-65mm (Class: Export) - G: 4.5KG - Murray Bros delivering to MODE tomorrow elliott@murraybros.com.au Please book flights on EK and advise details via return email. Please find the attached preliminary documents for this airfreight. [only the opening of this message is held]
what was said Phytosanitary Exports · in · email · 2 of our mailboxes hold it
1038054 - Purchase Order - Carter & Associates - Peaches
Hello, Please find attached Purchase Order for 1038054 to be delivered to MODE Melbourne - C/o Vision for export airfreight. ** Please ensure this Purchase Order number is reflected in all references, such as invoices. Failure to assign this number may delay our reconciliation process and impact timely payment **
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what was said Quenton Carter · out · email · 2 of our mailboxes hold it
1038054
TRADE APPROVAL REQUEST -------------------------------------------------- **GM REVIEW - PROFIT SUMMARY** Est. Gross Profit (AUD): $2,003.00 Est. Gross Profit (%): 16.17% -------------------------------------------------- **A. TRADE FUNDAMENTALS** Trader: Quenton Trade Type: Standard Order (Per Unit Buy/Sell) Customer Code: AL BAKARWE Primary Supplier Code: MURRAY BROS DIRECT Total Est. Units: 288.
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5 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 19:17 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 19:33 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 19:33 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 19:33 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 19:33 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 19:17 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 19:17 AEDT; trade states at 9 Oct 2026 19:17 AEDT; WhatsApp messages at 9 Oct 2026 19:30 AEDT; WhatsApp pictures at 9 Oct 2026 19:26 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At DEPARTED
What is owed while a trade sits here: the final invoice and packing list regenerated on the transport document and the certified weights, the forwarder holding them, the customer holding the final invoice and the pre-alert, and every original the destination requires dispatched with its courier and tracking number recorded. Late here means: an original is recorded as having to travel with no courier record.
Documents
| document | produced | it prints | |
|---|---|---|---|
| claim quality report | not stated | no total on it | recorded with no file on this machine |
| credit note | not stated | no total on it | recorded with no file on this machine |
| price quote | not stated | no total on it | recorded with no file on this machine |
| purchase order | not stated | no total on it | recorded with no file on this machine |
| transport document | not stated | no total on it | recorded with no file on this machine |
Received by email
| file | from | arrived | where it is |
|---|---|---|---|
| MB-Tax-Invoice-2742764.pdf | Quenton Carter | 22 Jun 2026 10:03 AEST | in trade 1038054's 10_Correspondence |
| MB-Tax-Invoice-2748635.pdf | Quenton Carter | 22 Jun 2026 10:03 AEST | in trade 1038054's 10_Correspondence |
Send
Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.
On hold: the trade shows departed but not booked. Missing: the forwarder's booking confirmation, which the forwarder supplies. Record it with the press below, or settle the disagreement. James McNamara settles it.
What takes it forward
ARRIVED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.