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Al Bakrawe General Trading LLC — 288 Flat white peaches — MEL to DXBTrade 1038054

Al Bakrawe General Trading, 288 Flat White Peaches to DXB, flew 27 Feb 2026, AUD 12,384.00 (1038054)

9 PAID IN
1 QUOTE2 ORDER3 TRADE OPENED4 BOOKED5 DEPARTED6 ARRIVED7 DELIVERED8 INVOICED9 PAID IN10 PAID OUT11 RECONCILED
Customer
Al Bakrawe General Trading LLC
Product
Flat white peaches
Quantity
288
From
MEL
To
DXB
Air or sea
air
Incoterm
CPT
Payment term
Payment terms and trade limits as per signed agreement between Companies unless otherwise specified.
Invoiced
AUD 12,384.00
Outstanding
Not held
Air waybill or bill of lading
176-20230420
Carrier
Not held
Folder
1038054 · AL BAKRAWE GENERAL TRADING LLC · Flat white peaches · Dubai
Wanted by
Not held

Where it stands

  • Where the goods are: in transit (flew, taken from the ETD held; no word that it left), since 27 Feb 2026 06:00 AEDT (the ETD held, Fri 27 Feb)
  • What the customer has been told: last written to 1 Oct 2026 14:59 AEST; not yet told the freight was booked and it left
  • Receivable: nothing; the invoice is paid
  • What happens next: On hold: 1 question only James McNamara can answer is open on this trade. It is on the desk regardless; the questions are under "What is waiting, and on whom".. It is being finished by hand, off the desk; nothing is sent on it from here. The folder still needs a purchase order, a commercial invoice and a packing list.
  • Not certain: That it left is taken from the ETD held; no word from the forwarder or the carrier says so.
  • Not certain: It left 224 days ago and nothing later is held: where the goods are now is not known. A departure note now would be stale news; the forwarder is asked for the position first.

Where this trade really stands

Trade 1038054, 288 flat white peaches to Al Bakrawe, is paid on the sale side (invoice 1038054 unpaid AUD 0) and is historic; the open exposure is the grower Murray Bros bill 2793576, unpaid AUD 5,568, which Murray Bros chase at AUD 15,092.

What is blocking it: Customer side is closed: invoice 1038054 is paid and the AUD 8,213 claim is settled by credit note CN-1038305. The grower side is unresolved: Susan Lewis of Murray Bros wrote on 15 Sep that "The amount of $15092.00 still has not been paid", while Xero holds only AUD 5,568 on this trade. Murray Bros also never confirmed supply on the purchase order.

Sources that disagree

  • Murray Bros' own itemised breakdown shows AUD 11,712, so the AUD 15,092 does not match their own breakdown either.
    15 Sep, Gmail, james@: Murray Bros demand AUD 15,092 as unpaid.
    21 May, Xero: Xero holds only bill 2793576 with AUD 5,568 unpaid on this trade.
DateWhat the record saysSource
13 FebVision International freight bill 00234887, AUD 181.50, paid in full.Xero
25 FebSale invoice 1038054 issued to Al Bakrawe, total AUD 12,384, due 30 Mar; now fully paid.Xero
27 FebDeparture on EK405 (air waybill 176-20230420) taken from the ETD held; no carrier or forwarder word of departure or arrival.desk record
25 MarVision International freight bill 00236152, AUD 118,357.25, paid in full.Xero
21 MayMurray Bros bill 2793576 issued, total AUD 8,448, due 19 Jun; unpaid AUD 5,568.Xero
24 JunSupplier credit note 2793576 for AUD 2,880 (50% of our AUD 5,760 claim) issued by Murray Bros.Xero
5 AugCredit note CN-1038305, AUD 8,213, issued to Al Bakrawe, settling the customer claim.Xero
15 SepSusan Lewis, Murray Bros CEO: "The amount of $15092.00 still has not been paid. Please confirm when you will be paying."Gmail, james@

Not known: Whether the goods arrived: no arrival or carrier word is held, and the departure is taken from the ETD only. Whether Murray Bros ever confirmed supply on the purchase order issued 25 Jun. What the AUD 15,092 consists of beyond the AUD 11,712 itemised. Whether James accepts their 50% (AUD 2,880) on our claim as final. Credit insurance cover for this trade.

Risk: Credit insurance cover is not on the record for this trade. Murray Bros chase repeatedly and the gap between their AUD 15,092 and our AUD 5,568 is unsettled, awaiting James's decision.

Also: Decide Murray Bros payment: pay AUD 5,568, query rest, James, Mon 12 Oct

Next: Ask Murray Bros to itemise AUD 15,092, James, Fri 9 Oct

Read on 9 Oct from the invoices, payments, documents and messages held.

What the customer has been told

BookedNot told yet
Received by the forwarderNo word held; it has left
DepartedNot told yet (this step was reached 27 Feb 2026 06:00 AEDT)
ArrivedNot reached yet
Sold, bought and P&L

Sold and bought, invoiced and billed

The lines

productquantitysellbuy
Flat white peaches 288 sell AUD 43.00, the unit it is per is not stated
ledger invoice
buy not stated
landed or ex farm is not recorded

The ledger

documentcounterpartyamountstate
bill
00234887
VISION INTERNATIONAL
linked by document number match
AUD 181.50
paid AUD 181.50, outstanding AUD 0.00
no instalment is recorded against this document
Paid
due 13 Feb 2026
no term printed on it
bill
00236152
VISION INTERNATIONAL
linked by named on the document
This document is also linked to 1038091, 1038104, 1037992, 1037996, 1037997, 1037998, 1038003, 1038009, 1038010, 1038017, 1038021, 1038039, 1038049, 1038052, 1038056, 1038058, 1038059, 1038066, 1038067, 1038068, 1038071, 1038075, 1038079, 1038090, 1038094, 1038107. Its own number names one trade, so the other link is a mis-link to be corrected at its source. Owner: Obsidian Advisory.
AUD 118,357.25
paid AUD 118,357.25, outstanding AUD 0.00
no instalment is recorded against this document
Paid
due 25 Mar 2026
no term printed on it
bill
2793576 / 1038054
MURRAY BROS
linked by named on the document
AUD 8,448.00
paid AUD 0.00, outstanding AUD 5,568.00
instalment 1: 100% AUD 8,448.00 due 30 days from delivery, which has not happened and no departure stands in for it, from 30 days from delivery (James, 24 Sep 2026 23:59)
Unpaid
due not stated, Xero says 19 Jun 2026
no term printed on it
credit note
2793576
MURRAY BROS
linked by named on the document
AUD 2,880.00
paid not stated, outstanding AUD 0.00
no instalment is recorded against this document
Paid
due not stated
no term printed on it
credit note
CN-1038305
AL BAKRAWE GENERAL TRADING LLC
linked by named on the document
AUD 8,213.00
paid not stated, outstanding AUD 0.00
no instalment is recorded against this document
Paid
due not stated
no term printed on it
invoice
1038054
AL BAKRAWE GENERAL TRADING LLC
linked by named on the document
AUD 12,384.00
paid AUD 4,171.00, outstanding AUD 0.00
no instalment is recorded against this document
Paid
due 30 Mar 2026
no term printed on it

Invoiced AUD 12,384.00, and the ledger carries nothing outstanding against it. Billed to us AUD 13,113.57, of which AUD 5,568.00 is outstanding.

Deposit and release

Release is standard. Our copy of Xero is too old to say what is paid today; payment is chased on its own invoice.

No instalment is recorded on this invoice, so the whole invoice is due before release.

No release has been recorded on this desk for this trade.

Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.

Open invoices for Al Bakrawe General Trading, each with its state

Changes in Xero

Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.

Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice

What this trade made

Vision International's bills against the rate card

Nothing is billed above the card.

  • Bill 00234887: not compared. no card in force on Fri 27 Feb prices this air shipment: no Vision International Logistics card is loaded that was in force on Fri 27 Feb, which says nothing about whether the forwarder carries the lane: it says this store has not been given a card for that date.
  • Bill 00236152: not compared. the record does not hold the gross weight (looked for on the shipment row, the shipped lines, the waybill, packing list and commercial invoice as printed, the weigh sheets, our own commercial invoice and packing list as sent, the trade's lines), and the bill charges by the kilogram
Trade P&Ltotal
RevenueAUD 4,171.00
Cost of goodsAUD 10,052.07
Customer's claimAUD 2,880.00
Gross profit-AUD 8,761.07
Gross margin (% of revenue)-210.0%
Markup (% on cost)-87.2%
After the trade: quoted against billed

Not compared. The desk holds no quote stack for this trade (it was quoted before the desk priced quotes, or the stack was never written), so there is no quoted cost to set against the bills. The quote is a document in the trade folder (1 held, 0 read into figures) and a quote of record is filed on Drive; its prices are not in the record as cost lines. The bill checker could not price it on the card: no card in force on Fri 27 Feb prices this air shipment: no Vision International Logistics card is loaded that was in force on Fri 27 Feb, which says nothing about whether the forwarder carries the lane: it says this store has not been given a card for that date.

This trade is open, with its bills in. Reviewed 9 Oct 2026.

What it cost

From the Vision bills linked to the trade in the ledger.

BilledLines
Other chargesAUD 346.50Export Inspection Fee (Vision bill 00234887); AO Inspection (Vision bill 00236152)
Other chargesAUD 275.00Documentation (Vision bill 00236152)
Other chargesAUD 768.92Export Security Screening (Vision bill 00236152); Cert. Origin Electronic Processing Fee Handling (Terminal) Handling (Vision) RFP (Vision bill 00236152)
FreightAUD 3,270.00International Freight (Vision bill 00236152)
Documents

The documents

The three a trade must be able to show

documentis it in the folder
purchase ordernothing in this folder is named as one
commercial invoicenothing in this folder is named as one
packing listnothing in this folder is named as one

This trade cannot show a purchase order, a commercial invoice and a packing list to anybody who asks for them. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.

Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.

0 files sit in this trade's folder, of which 0 files are typed as a document and 0 files could not be typed from what they print.

Dates

Its calendar

13 Feb 2026 Payable: 00234887 AUD 0.00 done
27 Feb 2026 Departure: on the transport document done
25 Mar 2026 Payable: 00236152 AUD 0.00 done
30 Mar 2026 Receivable: 1038054 AUD 0.00 done
19 Jun 2026 Payable: 2793576 / 1038054 AUD 5,568.00 112 days past due

A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.

What is waiting

What is waiting, and on whom

9 messages came in on this trade with nothing going out after them. The oldest is Carter & Associates Finance on 5 Oct 2026 15:59 AEDT, 4 days ago: Re: Re: Al Bakrawe account — payment of the undisputed balance. The last thing that went out from us on this trade was 1 Oct 2026 14:59 AEST.

5 things are missing, behind 5 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.

what is missingwhat it stopswho settles it
To be done Log both the settled customer claim (AUD 8,213.00) and the open grower recovery (AUD 5,760.00 claimed, AUD 2,880.00 credited, balance disputed) as claims (1038054). Obsidian Advisory
open 15 days
no by-when set
Not held The assistant did not answer a question on this trade: could not answer James McNamara
open 15 days
by 24 Sep 2026
Not held Instalment 1 has no due date: it falls due on the grower delivering to the forwarder or cold store the order names, which has not happened yet. James McNamara
open 14 days
no by-when set
Not held MURRAY BROS has not confirmed supply of Flat White Peaches, and a purchase order has gone. James McNamara
open 12 days
no by-when set
murray bros Murray Bros chase AUD 15,092.00 but only AUD 5,568.00 (bill 2793576) is booked. Pay the AUD 5,568.00 and query the rest? And accept their 50% (AUD 2,880.00) on our grower claim as final? (1038054) James McNamara
open 15 days
no by-when set
Freight

The freight

The estimate

Cost so far held in more than one currency; not held: international freight, produce.

    Not in this estimate: DAFF inspection fees and any other DAFF charge billed to Carter and Associates direct are not in this estimate, and no DAFF permit or tonnage is priced in it either.

    The card this estimate was struck from is not named on it.

    mode and carrierdocumentdatesweights
    air
    carrier not recorded, EK405
    AWB 176-20230420 departed 27 Feb 2026
    arrived not stated
    gross weight not recorded
    chargeable weight not recorded

    Freight cost from the forwarder's bills in our copy of Xero: Vision International bill 00234887, AUD 181.50; Vision International bill 00236152, AUD 118,357.25 (shared with another trade).

    The dates, carrier, vessel and weights above are as recorded on the shipment; where one is missing, it prints as a gap and the forwarder's own document settles it.

    Market

    Market

    Duty
    Rival supply
    Supply outlook
    • stonefruit: 1 of 4 production regions have adverse weather in the next 7 days. Supply normal on weather alone (Bureau of Meteorology, state precis forecast, read 9 Oct)
    Fuel
    Calendar
    • the UAE: Ramadan 8 Feb to 9 Mar (approximate; moon sighting): a month of evening fruit demand across the Gulf and Malaysia, with shortened working hours at ports and customs. Sea freight to land before it should leave by c. 18 Jan; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
    • the UAE: Eid al-Fitr (Hari Raya Puasa) 9 Mar to 12 Mar (approximate; moon sighting): public holidays of several days in the Gulf, Malaysia and Singapore; customs closed; a demand peak just before. Sea freight to land before it should leave by c. 16 Feb; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
    Grower weather
    • MURRAY BROS: no region is held for this grower, so no weather is read for it. An address on the counterparty record places it. (the desk, read 9 Oct)

    Commodity outlook. Feeds last read 9 Oct, 04:30 pm.

    Who is on it

    The parties

    rolewhowhere that came from
    CustomerAL BAKRAWE GENERAL TRADING LLCthe counterparty record
    Billed usVISION INTERNATIONALa bill in the ledger
    Billed usVISION INTERNATIONALa bill in the ledger
    Billed usMURRAY BROSa bill in the ledger
    GrowerMURRAY BROSthe purchase orders on this trade

    Addresses and their state

    counterpartyaddressstate
    VISION INTERNATIONALAdam Downing adam.downing@vision.com.au proved
    MURRAY BROSAdminstration admin@murraybros.com.au proved
    VISION INTERNATIONAL angela.thompson@vision.com.au proved
    VISION INTERNATIONALVIF Accounts bneaccounts@vision.com.au proved
    VISION INTERNATIONALVIF Export bneexport@vision.com.au proved
    MURRAY BROSElliott Carter elliott@murraybros.com.au proved
    VISION INTERNATIONALGauresh Patel gauresh@vision.com.au proved
    VISION INTERNATIONALHugh Philip hugh.philip@vision.com.au proved
    MURRAY BROSJoel Richardson joel@murraybros.com.au proved
    VISION INTERNATIONALKaumil Patel kaumil.patel@vision.com.au proved
    VISION INTERNATIONAL leanne.james@vision.com.au proved
    VISION INTERNATIONALLeigh Gadsby leigh@vision.com.au proved
    VISION INTERNATIONALLiam Fraser liam.fraser@vision.com.au proved
    VISION INTERNATIONALMandy Collins mandy.collins@vision.com.au proved
    VISION INTERNATIONALMichael Thirgood mic@vision.com.au proved
    VISION INTERNATIONAL nathan.graham@vision.com.au proved
    MURRAY BROSRachel Chant rachel@murraybros.com.au proved
    VISION INTERNATIONALRomer Tortoza romer.tortoza@vision.com.au proved
    MURRAY BROSStephen Aistrope saistrope@murraybros.com.au proved
    VISION INTERNATIONALSean McGrory sean.mcgrory@vision.com.au proved
    MURRAY BROSSusan Lewis susan@murraybros.com.au proved
    VISION INTERNATIONALTennille Green tennille.green@vision.com.au proved
    VISION INTERNATIONAL +61416229659 unproved
    MURRAY BROS +61738758100 unproved
    AL BAKRAWE GENERAL TRADING LLC +971558573654 unproved
    AL BAKRAWE GENERAL TRADING LLCAHMAD HAMDAN ahamdan@albakrawe.ae unproved
    VISION INTERNATIONAL angela.thompson@vision.com.au, liam.fraser@vision.com.au, sean.mcgrory@vision.com.au, bneexport@vision.com.au unproved
    AL BAKRAWE GENERAL TRADING LLCAbdul Aziz aziz@albakrawe.ae unproved
    AL BAKRAWE GENERAL TRADING LLCBahraa Albakri bahraa@albakrawe.ae unproved
    AL BAKRAWE GENERAL TRADING LLCBashar Al shata bashar@albakrawe.ae unproved
    AL BAKRAWE GENERAL TRADING LLCBASHAR BAKRI basharbakri@albakrawe.ae unproved
    AL BAKRAWE GENERAL TRADING LLCBilal Khalid bkhalid@albakrawe.ae unproved
    AL BAKRAWE GENERAL TRADING LLC bkrawi@albakrawe.ae unproved
    VISION INTERNATIONAL bneexport@vision.com.au, liam.fraser@vision.com.au unproved
    AL BAKRAWE GENERAL TRADING LLCDima Awad dima@albakrawe.ae unproved
    AL BAKRAWE GENERAL TRADING LLCEmad Bakri emad@albakrawe.ae unproved
    VISION INTERNATIONALGreg Firth greg.firth@vision.com.au unproved
    AL BAKRAWE GENERAL TRADING LLCIrfan Haider ihaider@albakrawe.ae unproved
    VISION INTERNATIONAL liam.fraser@vision.com.au, bneexport@vision.com.au unproved
    MURRAY BROS logistics@murraybros.com.au unproved
    AL BAKRAWE GENERAL TRADING LLCMohammed Bakri m.bakri@albakrawe.ae unproved
    AL BAKRAWE GENERAL TRADING LLCMahmoud Al Laham mahmoud.allaham@albakrawe.ae unproved
    AL BAKRAWE GENERAL TRADING LLC mahmoud.allaham@albakrawe.ae, ihaider@albakrawe.ae unproved
    AL BAKRAWE GENERAL TRADING LLCMohamad Knakri mknakri@albakrawe.ae unproved
    AL BAKRAWE GENERAL TRADING LLCMusab Murad mmurad@albakrawe.ae unproved
    AL BAKRAWE GENERAL TRADING LLCMohammod Roshan mroshan@albakrawe.ae unproved
    AL BAKRAWE GENERAL TRADING LLCNader Makled nader@albakrawe.ae unproved
    MURRAY BROS packing@murraybros.com.au unproved
    VISION INTERNATIONALPricing pricing@vision.com.au unproved
    MURRAY BROSRodney rodney@murraybros.com.au unproved

    Writing to us on this trade: Irfan Haider ihaider@albakrawe.ae; Carter & Associates Finance carterandassoc@obsidianadvisory.com.au; Bilal Khalid bkhalid@albakrawe.ae; Susan Lewis susan@murraybros.com.au; Mohamad Knakri mknakri@albakrawe.ae; Pauline Casilla pauline@obsidianadvisory.com.au; VIF Export bneexport@vision.com.au; Phytosanitary Exports exports@phytosanitaryservices.com.au; Liam Fraser liam.fraser@vision.com.au.

    All eleven steps

    The eleven stages

    A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at PAID IN.

    stagestate, and what the evidence saysevidence
    QUOTE
    needs our word
    not reached
    no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent.
    no evidence
    ORDER
    needs our word
    not reached
    not evidenced, and the trade is past it. This is a hole.
    no evidence
    TRADE OPENED
    needs our word
    reached
    dated 19 Jun 2026, on a document, said by James McNamara on email
    2 pieces of evidence. Each move is a line on the timeline below.
    BOOKED
    needs counterparty word
    not reached
    not evidenced, and the trade is past it. This is a hole.
    no evidence
    DEPARTED
    needs document
    reached
    dated 27 Feb 2026, on a document, said by VIF Export on email

    disputed, two readings, both shown, neither chosen.
    DEPARTED: Vision's own message: "RE: 1038054 - AL BAKRAWE - 288 FLAT PEACHES - DUBAI", 25 Feb 2026 15:33 AEDT, read by the desk. (gmail the mailbox)
    BOOKED: nothing on this trade evidences it (the record)
    Owner James McNamara, raised 9 Oct 2026 16:30 AEDT. While this stands, the acts that depend on this stage are held.

    1 piece of evidence. Each move is a line on the timeline below.
    ARRIVED
    needs counterparty word
    not reached
    nothing on this trade evidences it yet.
    no evidence
    DELIVERED
    needs our word
    not reached
    the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored.
    no evidence
    INVOICED
    needs document
    part
    dated 25 Feb 2026, on a document. This stage needs BOTH the commercial invoice as a document on the trade AND a matching sales invoice in the ledger. The invoice document on the trade is the half that is missing. Owner: Obsidian Advisory.
    1 piece of evidence. Each move is a line on the timeline below.
    PAID IN
    needs document
    reached
    dated 19 Jun 2026, with no grade recorded
    no evidence
    PAID OUT
    needs document
    part
    dated not stated, with no grade recorded. Part settled: what was invoiced and what has been received both print below.
    no evidence
    RECONCILED
    needs document
    not reached
    the cost stack has not been built yet, so there is nothing to strike a result against
    no evidence

    This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.

    What disagrees with the old record

    Nothing the old record says about this trade disagrees with the evidence this record holds.

    Messages

    What has happened, in one order

    Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.

    Showing mail only. Show everything.

    8 Oct 2026 15:40 AEDT

    what was said Irfan Haider · in · email · 2 of our mailboxes hold it

    Re: Re: Al Bakrawe account — payment of the undisputed balance

    Dear Atul, This is well noted. Thank you for the confirmation.

    152 attachments on this message and the record holds none of them not at all.

    8 Oct 2026 13:29 AEDT

    what was said Carter & Associates Finance · in · email · 2 of our mailboxes hold it

    Re: Re: Al Bakrawe account — payment of the undisputed balance

    Hi Irfan, I hope you're doing well. Thank you for the remittance advice. We confirm that the payment has been received. Thank you. Atul Sangvekar Accountant

    141 attachments on this message and the record holds none of them not at all.

    7 Oct 2026 20:53 AEDT

    what was said Irfan Haider · in · email

    Re: Re: Al Bakrawe account — payment of the undisputed balance

    Dear Atul, Good day to you. Please find attached a remittance copy along with payment details for your reference. Thank you for doing business with us.

    138 attachments on this message and the record holds none of them not at all.

    7 Oct 2026 15:10 AEDT

    what was said Carter & Associates Finance · in · email · 2 of our mailboxes hold it

    Re: Re: Al Bakrawe account — payment of the undisputed balance

    Hi Irfan, I hope you are doing well. Further to your email of 1 October 2026 confirming that the payment was ready to be transferred and that the remittance advice would be provided once processed, we note that we have not yet received either the payment or the remittance advice. Could you please provide an update on the payment status and arrange for the remittance advice to be sent at your earli

    125 attachments on this message and the record holds none of them not at all.

    5 Oct 2026 15:59 AEDT

    what was said Carter & Associates Finance · in · email · 2 of our mailboxes hold it

    Re: Re: Al Bakrawe account — payment of the undisputed balance

    Hi Irfan, I hope you are doing well. Further to your email below advising that the payment was ready to be transferred and that the remittance would be forwarded once processed, we note that we have not yet received the payment or the remittance advice. Could you please provide an update on the payment status and arrange for the remittance advice to be sent to us as soon as possible? We would appr [only the opening of this message is held]

    1 Oct 2026 14:59 AEST

    what was said Quenton Carter · out · email

    Re: Re: Al Bakrawe account — payment of the undisputed balance

    Many Thanks

    81 attachments on this message and the record holds none of them not at all.

    1 Oct 2026 14:52 AEST

    what was said Irfan Haider · in · email

    Re: Re: Al Bakrawe account — payment of the undisputed balance

    Dear Atul, Good day to you. Your payment is ready to be transferred. We will forward you the remittance copy once the funds have been transferred from our account. Thank you for doing business with us.

    117 attachments on this message and the record holds none of them not at all.

    1 Oct 2026 14:30 AEST

    what was said Carter & Associates Finance · in · email

    Re: Re: Al Bakrawe account — payment of the undisputed balance

    Hi Team, I hope you are doing well. This is a follow-up regarding the outstanding balance of AUD 101,381.00 on your account. As advised in our previous correspondence, the balance reflects the credit note of AUD 470.00 relating to Invoice #1038144. Kindly arrange payment of the outstanding amount at your earliest convenience and forward the remittance advice once the payment has been processed so

    105 attachments on this message and the record holds none of them not at all.

    29 Sep 2026 12:37 AEST

    what was said Carter & Associates Finance · in · email

    Re: Re: Al Bakrawe account — payment of the undisputed balance

    Hi Team, Thank you for your email. The difference of AUD 470.00 (AUD 101,851.00 less AUD 101,381.00) relates to Invoice #1038144. A credit note for AUD 470.00 was issued on 28 June 2026 and is attached for your reference. However, it appears that this credit note has not been reflected in your ledger. This was previously advised, and the relevant credit notes were provided at that time. For ease o

    103 attachments on this message and the record holds none of them not at all.

    29 Sep 2026 09:59 AEST

    what was said James McNamara · out · email

    Fwd: Re: Al Bakrawe account — payment of the undisputed balance

    Can you please sort this out immediately? ---------- Forwarded message --------- From: Irfan Haider <ihaider@albakrawe.ae> Date: Mon, 28 Sept 2026 at 22:09 Subject: Re: Re: Al Bakrawe account — payment of the undisputed balance To: Carter & Associates Finance <carterandassoc@obsidianadvisory.com.au>, Bashar Al shata <bashar@albakrawe.ae>, Bilal Khalid <bkhalid@albakrawe.ae>, Mohamad Knakri <mknakr

    97 attachments on this message and the record holds none of them not at all.

    28 Sep 2026 22:08 AEST

    what was said Irfan Haider · in · email

    Re: Re: Al Bakrawe account — payment of the undisputed balance

    Dear Atul, Good day to you. Could you please check the details below as we have little discrepancy. Kindly reconcile it to process the balance amount Al Bakrawe General Trading AUD $101,851.00 Carter and Association/QC Fresh AUD $101,381.00 Thank you for doing business with us.

    97 attachments on this message and the record holds none of them not at all.

    28 Sep 2026 16:18 AEST

    what was said Carter & Associates Finance · in · email

    Re: Re: Al Bakrawe account — payment of the undisputed balance

    Hi Team, I hope you are doing well. This is a friendly follow-up regarding the outstanding balance on your account. As previously advised, the outstanding amount due is AUD 101,381.00. We kindly request that payment be arranged at your earliest convenience. Once the payment has been processed, please forward the remittance advice so that we can update our records accordingly. Should you have any q

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    24 Sep 2026 13:27 AEST

    what was said James McNamara · out · email

    Re: Re: Al Bakrawe account — payment of the undisputed balance

    Thanks I saw that, but do they have credit notes?

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    24 Sep 2026 12:20 AEST

    what was said Carter & Associates Finance · in · email

    Re: Re: Al Bakrawe account — payment of the undisputed balance

    Hi James, I already actioned this yesterday. Please see the attached screenshot for your reference. Thank you. Atul Sangvekar Accountant

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    24 Sep 2026 10:10 AEST

    what was said James McNamara · out · email

    Fwd: Re: Al Bakrawe account — payment of the undisputed balance

    Hi Atul, was this actioned? This is highly urgent. If not, please do so straight away. Ask for remittance. ---------- Forwarded message --------- From: Bilal Khalid <bkhalid@albakrawe.ae> Date: Wed, 23 Sept 2026 at 17:28 Subject: Re: Re: Al Bakrawe account — payment of the undisputed balance To: Carter & Associates Finance <carterandassoc@obsidianadvisory.com.au>, Irfan Haider <ihaider@albakrawe.a

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    23 Sep 2026 21:32 AEST

    what was said Carter & Associates Finance · in · email

    Re: Re: Al Bakrawe account — payment of the undisputed balance

    Hi Team, Please find attached the invoice-wise reconciliation for your reference. Please note that this reconciliation is prepared based on our records and may not fully match your ledger or statement of account by the invoice number. However, the outstanding balance remains the same as reflected in our books which is AUD $101,381.00 Should you identify any discrepancies, please let us know and we

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    23 Sep 2026 17:28 AEST

    what was said Bilal Khalid · in · email

    Re: Re: Al Bakrawe account — payment of the undisputed balance

    Dear Atul / Irfan, I just speak to Quenton & we have agreed to pay 50% of difference of amount. As per Bakrawe SOA the total payable amount is 31402$ hence as per QC Fresh its 33712$ so the 50% difference of 2310$ will be paid to Bakrawe. Now the final invoice value paid to QC Fresh will be 32,557$. @Carter & Associates Finance<mailto:carterandassoc@obsidianadvisory.com.au> please share updated SO

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    20 Sep 2026 16:44 AEST

    what was said quenton@carterandassoc.com.au · out · email

    Al Bakrawe account — payment of the undisputed balance

    (no specific reference to 1038320 in this message) Quenton: watermelons are invoiced on gross weight, always have been; Al Bakrawe must pay the outstanding account in full.

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    20 Sep 2026 00:13 AEST

    what was said bkhalid@albakrawe.ae · in · email

    Al Bakrawe account — payment of the undisputed balance

    (no specific reference to 1038320 in this message) Bilal: fruit price is always asked on net weight; not claiming weight difference, just paying for net fruit weight agreed; asks Quenton to sort out so finance can release full payment.

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    17 Sep 2026 13:10 AEST

    what was said james@carterandassoc.com.au · out · email

    Al Bakrawe account — payment of the undisputed balance

    (no specific reference to 1038320 in this message) James tells Irfan freight is charged on gross weight, C&A quotes on net at loading and invoices accordingly; rejects weight differential claims; other overdue agreed invoices should have been cleared.

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    17 Sep 2026 13:00 AEST

    what was said carterandassoc@obsidianadvisory.com.au · in · email

    Al Bakrawe account — payment of the undisputed balance

    (no specific reference to 1038320 in this message) Atul asks James and Quenton whether to revise invoice 1038045 to net shipped weight as Al Bakrawe requests or keep gross weight.

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    17 Sep 2026 00:01 AEST

    what was said ihaider@albakrawe.ae · in · email

    Al Bakrawe account — payment of the undisputed balance

    (no specific reference to 1038320 in this message) Irfan asks for updated SOA and revised invoices, stating 1038144 $26,356.00 and 1038045 $31,402.50.

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    16 Sep 2026 22:06 AEST

    what was said bkhalid@albakrawe.ae · in · email

    Al Bakrawe account — payment of the undisputed balance

    (no specific reference to 1038320 in this message) Bilal: invoice 1038045 was watermelon, always paid on net shipped quantity not gross weight; asks commercial invoice be amended to net weight and SOA updated.

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    16 Sep 2026 21:12 AEST

    what was said exports@carterandassoc.com.au · out · email

    Al Bakrawe account — payment of the undisputed balance

    CN-1038320 (AUD 11,689, invoice 1038095A+B) document sent to customer; its Xero booking under that reference not yet located.

    16 Sep 2026 21:07 AEST

    what was said james@carterandassoc.com.au · out · email

    Al Bakrawe account — payment of the undisputed balance

    (no specific reference to 1038320 in this message) James asks whether customers have been sent credit notes or they were only applied in Xero.

    16 Sep 2026 20:37 AEST

    what was said exports@carterandassoc.com.au · out · email

    Al Bakrawe account — payment of the undisputed balance

    CN-1038320 for AUD 11,689 against invoice 1038095A+B could not be located under that reference in Xero; desk confirming it is booked.

    16 Sep 2026 20:34 AEST

    what was said james@carterandassoc.com.au · out · email

    Al Bakrawe account — payment of the undisputed balance

    (no specific reference to 1038320 in this message) James to desk: 'Makes no sense. Raised in Xero doesn't mean anything to the customer.'

    16 Sep 2026 19:56 AEST

    what was said mknakri@albakrawe.ae · in · email

    Al Bakrawe account — payment of the undisputed balance

    (no specific reference to 1038320 in this message) Mohamad asks Irfan to check invoice 1038045 and pass payment today for all pending invoices.

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    16 Sep 2026 17:13 AEST

    what was said carterandassoc@obsidianadvisory.com.au · in · email

    Al Bakrawe account — payment of the undisputed balance

    Credit Note CN-1038320.pdf (AUD 11,689.00, invoice 1038095A+B) sent to Al Bakrawe.

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    16 Sep 2026 17:08 AEST

    what was said exports@carterandassoc.com.au · out · email

    Al Bakrawe account — payment of the undisputed balance

    Number 1038320 used as credit note CN-1038320 for AUD 11,689 against Al Bakrawe invoice 1038095A+B, raised and applied in Xero.

    16 Sep 2026 17:04 AEST

    what was said quenton@carterandassoc.com.au · out · email

    Al Bakrawe account — payment of the undisputed balance

    (no specific reference to 1038320 in this message) Quenton: have this actioned today and the CN forwarded to the customer; payment needed today.

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    16 Sep 2026 15:53 AEST

    what was said mknakri@albakrawe.ae · in · email

    Al Bakrawe account — payment of the undisputed balance

    (no specific reference to 1038320 in this message) Mohamad Knakri (Al Bakrawe claims) notes agreed credits 1037889 AUD 2,880.00, 1038158 AUD 1,750.00, 1038095A+B AUD 11,689.00; asks for credit notes to close and pass balance; Bilal to check 1038045 amount.

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    15 Sep 2026 09:31 AEST

    what was said susan@murraybros.com.au · in · email

    RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    Susan Lewis: 'The amount of $15092.00 still has not been paid. Please confirm when you will be paying.'

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    15 Sep 2026 09:31 AEST

    what was said Susan Lewis · in · email

    RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    Hi James, The amount of $15092.00 still has not been paid. Please confirm when you will be paying. [only the opening of this message is held]

    14 Sep 2026 16:38 AEST

    what was said carterandassoc@obsidianadvisory.com.au · in · email

    Al Bakrawe account — payment of the undisputed balance

    (no specific reference to 1038320 in this message) Atul says they are looking into it and will contact the customer regarding payment.

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    14 Sep 2026 16:11 AEST

    what was said quenton@carterandassoc.com.au · out · email

    Al Bakrawe account — payment of the undisputed balance

    (no specific reference to 1038320 in this message) Quenton forwards thread to Atul asking what needs to be actioned to have the payment made.

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    10 Sep 2026 16:45 AEST

    what was said ihaider@albakrawe.ae · in · email

    Al Bakrawe account — payment of the undisputed balance

    (no specific reference to 1038320 in this message) Irfan asks Mohamad Knakri to advise the pending claims so the balance payment can be finalised.

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    10 Sep 2026 13:28 AEST

    what was said carterandassoc@obsidianadvisory.com.au · in · email

    Al Bakrawe account — payment of the undisputed balance

    (no specific reference to 1038320 in this message) Atul (bookkeeper) sends reconciliation of AUD 200,000 received 18 June 2026: AUD 103,545.50 applied to invoices 1037967, 1038037, 1037918, 1038054, 1038144, 1038045; AUD 96,454.50 held; outstanding 198,698.00; net outstanding AUD 102,243.50. No in-…

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    9 Sep 2026 17:35 AEST

    what was said james@carterandassoc.com.au · out · email

    Al Bakrawe account — payment of the undisputed balance

    (no specific reference to 1038320 in this message) James: claims closed, credit notes raised 28 Aug; no payment by 4 Sep; amount to remit AUD 102,243.50 (open 198,698.00 less 96,454.50 unabsorbed from 18 June AUD 200,000.00); 1038045 correct at AUD 33,420.00 on 8,990 kg gross; remit today with MT10…

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    29 Aug 2026 17:00 AEST

    what was said ihaider@albakrawe.ae · in · email

    Al Bakrawe account — payment of the undisputed balance

    (no specific reference to 1038320 in this message) Irfan (Al Bakrawe) says he will process payment once Bilal and Mohamad close the claim.

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    29 Aug 2026 16:54 AEST

    what was said bkhalid@albakrawe.ae · in · email

    Al Bakrawe account — payment of the undisputed balance

    (no specific reference to 1038320 in this message) Bilal Khalid (Al Bakrawe) asks Irfan and Mohamad to review James's email and revert today to sum up the account.

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    27 Aug 2026 23:16 AEST

    what was said james@carterandassoc.com.au · out · email

    Al Bakrawe account — payment of the undisputed balance

    (no specific reference to 1038320 in this message) James sets final positions: 1038158 closed (CN-1038289 AUD 1,750); 1037889 credit AUD 2,880.00; 1038095A+B settled at 50% with credit AUD 11,689.00; total payable 198,698.00; remit AUD 100,403.50 by 4 Sep 2026; credits conditional on payment; CN-10…

    27 Aug 2026 17:10 AEST

    what was said ihaider@albakrawe.ae · in · email

    Al Bakrawe account — payment of the undisputed balance

    (no specific reference to 1038320 in this message) Irfan Haider (Al Bakrawe AP) asks C&A to finalise the claim so the outstanding amount can be settled (table in image). No in-scope trade.

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    27 Aug 2026 16:55 AEST

    what was said james@carterandassoc.com.au · out · email

    Al Bakrawe account — payment of the undisputed balance

    (no specific reference to 1038320 in this message) James asks Al Bakrawe to pay undisputed balance: open invoices 1038095A+B 174,553.00, 1037889 25,344.00, 1038158 15,120.00 = AUD 215,017.00; not in dispute 164,545.00; allocate AUD 98,294.50 held from 18 June and remit AUD 66,250.50. No in-scope tr…

    24 Aug 2026 11:30 AEST

    what was said quenton@carterandassoc.com.au · out · email

    NOTES FROM OUR MEETING

    Quenton notes: 1038158 - 6 bins premium seedless watermelon (2,160 x $7), BNE-DXB EK413 23 May, $15,120; $13,370 open in Xero; CN-1038289 $1,750 (700 x $2.50) issued 1 Jun, PDF sent 29 Jun; Al Bakrawe still carries $15,120 "under discussion (C&F)".

    12 Aug 2026 07:48 AEST

    what was said quenton@carterandassoc.com.au · out · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    (no specific reference to 1038305 in this message) Quenton forwards Knakri's 11 Aug email (both credit notes correct, make payment) to Obsidian and James with 'Note'. No in-scope trade.

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    12 Aug 2026 07:48 AEST

    what was said Quenton Carter · out · email

    Fwd: Request for Invoice Details – Payment of AUD 200,000

    Note ---------- Forwarded message --------- From: Mohamad Knakri <mknakri@albakrawe.ae> Date: Tue, 11 Aug 2026 at 10:56 pm Subject: RE: Request for Invoice Details – Payment of AUD 200,000 To: Carter & Associates Finance <carterandassoc@obsidianadvisory.com.au>, Bilal Khalid <bkhalid@albakrawe.ae>, Irfan Haider <ihaider@albakrawe.ae>, Bashar Al shata <bashar@albakrawe.ae>, Mohammed Bakri <m.bakri@ [only the opening of this message is held]

    11 Aug 2026 22:56 AEST

    what was said mknakri@albakrawe.ae · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    (no specific reference to 1038305 in this message) Mohamad Knakri tells Irfan to make the payment as both credit notes shared by the shipper are correct. No trade number named.

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    11 Aug 2026 22:56 AEST

    what was said Mohamad Knakri · in · email

    RE: Request for Invoice Details – Payment of AUD 200,000

    Dear Irfan, Please make sure to make the payment as the both credit notes shared by the shipper are correct . [only the opening of this message is held]

    11 Aug 2026 13:36 AEST

    what was said carterandassoc@obsidianadvisory.com.au · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    Re-sends attachment 'Credit Note CN-1038305 (1).pdf' to Al Bakrawe; credit note number, link to trade 1038305 not stated.

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    11 Aug 2026 13:36 AEST

    what was said Carter & Associates Finance · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    Hi Team, Hope you are doing well. I am just following up on my email below. We have now processed two of the three credit notes that we have been discussing. Please find attached the credit notes and the updated Statement of Account (SOA) for your reference. Could you please process the payment and send us the remittance advice at your earliest convenience? Thank you. Atul Sangvekar Accountant E c [only the opening of this message is held]

    6 Aug 2026 23:52 AEST

    what was said ihaider@albakrawe.ae · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    (no specific reference to 1038305 in this message) Irfan: only pending invoices now 1037889 PEACH+NECT 15748565532 $25,344.00; 1038095A+B MIXED 60753585416 $174,553.00; 1038158 WATERMELON 17622306631 $15,120.00. No in-scope trade.

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    6 Aug 2026 01:14 AEST

    what was said mknakri@albakrawe.ae · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    (no specific reference to 1038305 in this message) Mohamad Knakri (Al Bakrawe Claims Supervisor): the two credit notes received today are ok to close those two invoices. No trade number named (refers to CN-1038304/CN-1038305 sent earlier that day).

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    6 Aug 2026 01:14 AEST

    what was said Mohamad Knakri · in · email

    RE: Request for Invoice Details – Payment of AUD 200,000

    Dear Irfan, The two credit notes we received today are ok to close those two invoices if there are any due for them . [only the opening of this message is held]

    6 Aug 2026 00:10 AEST

    what was said bkhalid@albakrawe.ae · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    (no specific reference to 1038305 in this message) Bilal says Mohamad Knakri will comment. No trade named.

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    6 Aug 2026 00:10 AEST

    what was said Bilal Khalid · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    Dear Irfan, @Mohamad Knakri<mailto:mknakri@albakrawe.ae> will be commenting in this regard. [only the opening of this message is held]

    5 Aug 2026 23:39 AEST

    what was said ihaider@albakrawe.ae · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    (no specific reference to 1038305 in this message) Irfan Haider (Al Bakrawe AP) asks Bilal to confirm the credit notes to finalise payment. No in-scope trade named.

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    5 Aug 2026 23:39 AEST

    what was said Irfan Haider · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    Dear Mr Bilal, Could you please confirm the credit notes in order to finalize the payment? Thank you. [only the opening of this message is held]

    5 Aug 2026 23:26 AEST

    what was said james@carterandassoc.com.au · out · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    (no specific reference to 1038305 in this message) James asks for confirmation payment will be made today 5 August 2026; says Al Bakrawe is severely out of terms on invoices not facing questions. No in-scope trade.

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    5 Aug 2026 23:26 AEST

    what was said James McNamara · out · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    Hi all, Please confirm payment will be made today 5 August 2026. Notwithstanding the accounting issues now resolved, Al Bakrawe is severely out of terms on invoices not facing questions. Thank you, James [only the opening of this message is held]

    5 Aug 2026 21:06 AEST

    what was said carterandassoc@obsidianadvisory.com.au · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    Attachment 'Credit Note CN-1038305.pdf' sent to Al Bakrawe as one of two processed credit notes; number appears to be a credit note number, link to trade 1038305 not stated.

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    5 Aug 2026 21:06 AEST

    what was said Carter & Associates Finance · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    Hi Team, Hope you are doing well. We have now processed two of the three credit notes that we have been discussing. Please find attached the credit notes and the updated Statement of Account (SOA) for your reference. Could you please process the payment and send us the remittance advice at your earliest convenience? Thank you. Atul Sangvekar Accountant [only the opening of this message is held]

    16 Jul 2026 04:54 AEST

    what was said exports@carterandassoc.com.au · out · email

    Decision needed — 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    Desk: $15,092 is $3,380 above Murray Bros' own $11,712 itemisation with no breakdown; recommends no payment until substantiated and keeping $5,760 grower claim linked to the AP balance; asks James to decide.

    16 Jul 2026 04:54 AEST

    what was said Carter & Associates · out · email

    Decision needed — 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    Susan Lewis has followed up again, this time copying Quenton, demanding payment today of $15,092 owed to Murray Bros. This is not a new customer issue — it is the same grower dispute: Murray Bros is our supplier on this trade, and we hold a $5,760 claim against them for internal browning that wrote off the Plane Star peach line, evidenced by the quality report. Murray Bros rejected our claim on 26

    16 Jul 2026 04:54 AEST

    what was said exports@carterandassoc.com.au · out · email

    Decision needed — 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    Desk: Susan's $15,092 doesn't match her 26 Jun itemisation or Pauline's 15 Jul AP report ($11,712 = 2748635 $6,144 + 2793576 $5,568); Murray Bros rejected $5,760 Plane Star claim; Al Bakrawe paid in full; recommends querying $15,092 and withholding/netting (net $5,952).

    16 Jul 2026 04:54 AEST

    what was said Carter & Associates · out · email

    Decision needed — 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    Murray Bros' Susan Lewis has chased again this morning for payment of $15,092. That figure doesn't match anything we hold: her own itemised breakdown from 26 June and Pauline's 15 July accounts payable report both show Murray Bros' outstanding balance to us at $11,712 (invoice 2748635 for $6,144 plus invoice 2793576 for $5,568). Separately, Murray Bros has now formally rejected our $5,760 quality

    16 Jul 2026 04:50 AEST

    what was said james@carterandassoc.com.au · out · email

    RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    James forwards Susan's $15092.00 chaser to Quenton: 'What do you want to do here?'

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    16 Jul 2026 04:50 AEST

    what was said James McNamara · out · email

    Fwd: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    What do you want to do here? ---------- Forwarded message --------- From: Susan Lewis <Susan@murraybros.com.au> Date: Thu, 16 July 2026, 06:27 Subject: RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim To: James McNamara <james@carterandassoc.com.au> Cc: Elliott Carter <Elliott@murraybros.com.au>, Quenton Carter < quenton@carterandassoc.com.au> Hi James, Just following [only the opening of this message is held]

    16 Jul 2026 04:27 AEST

    what was said susan@murraybros.com.au · in · email

    RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    Susan Lewis: asks when payment of the outstanding amount of $15092.00 will be received; 'Please advise today.'

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    16 Jul 2026 04:27 AEST

    what was said Susan Lewis · in · email

    RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    Hi James, Just following up to see when we will be receiving payment of the outstanding amount of $15092.00? Please advise today. [only the opening of this message is held]

    9 Jul 2026 23:48 AEST

    what was said bkhalid@albakrawe.ae · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    (no specific reference to 1038305 in this message) Bilal: FOB matter to conclude after raising with FF; two C&F invoices paid once credit notes issued; Inv # 1037889 (C&F) claim settlement pending and quality credit note requested; asks credit notes for two C&F invoices plus 1037889. No in-scope tr…

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    9 Jul 2026 22:34 AEST

    what was said james@carterandassoc.com.au · out · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    (no specific reference to 1038305 in this message) James to Quenton: also doesn't follow, has sought clarification, doesn't get the $175k; separately Fruitulip has claims holding up, c. $9k from memory, asks what Quenton wants to do. No in-scope trade.

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    9 Jul 2026 22:34 AEST

    what was said James McNamara · out · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    Nor do I. I've just sought clarification. It don't get the $175k... Separately, fruitulip has claims holding up, I emailed you earlier in the week. From memory it was c. $9k - what do you want to do? [only the opening of this message is held]

    9 Jul 2026 22:32 AEST

    what was said james@carterandassoc.com.au · out · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    (no specific reference to 1038305 in this message) James to Bilal: does not follow 'under discussion'; understanding is one FOB trade needing work with FF and two CPT (CNF) trades with credit notes agreed on basis of payment this week, but sees five withheld invoices; asks for explanation. No in-sc…

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    9 Jul 2026 22:32 AEST

    what was said James McNamara · out · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    Hi Bilal, We do not follow the reference "under discussion". Our understanding is that there is one FOB trade requiring further work with the FF and two CPT (CNF) trades with credit notes agreed (on the basis of payment this week) but I see five withheld invoices below. Can you please explain this? Thanks, James [only the opening of this message is held]

    9 Jul 2026 17:30 AEST

    what was said quenton@carterandassoc.com.au · out · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    (no specific reference to 1038305 in this message) Quenton forwards Bilal's allocation email to James saying he doesn't quite understand it. No in-scope trade.

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    9 Jul 2026 17:30 AEST

    what was said Quenton Carter · out · email

    Fwd: Request for Invoice Details – Payment of AUD 200,000

    James I dont quiet understand this email ---------- Forwarded message --------- From: Bilal Khalid <bkhalid@albakrawe.ae> Date: Thu, 9 Jul 2026 at 17:16 Subject: Re: Request for Invoice Details – Payment of AUD 200,000 To: Irfan Haider <ihaider@albakrawe.ae>, Carter & Associates Finance < carterandassoc@obsidianadvisory.com.au>, Mohamad Knakri < mknakri@albakrawe.ae>, James McNamara <james@cartera [only the opening of this message is held]

    9 Jul 2026 17:16 AEST

    what was said bkhalid@albakrawe.ae · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    (no specific reference to 1038305 in this message) Bilal Khalid (Al Bakrawe) lists AUD 200,000 payment allocation after meeting with Quenton and James: 1037967 $15,484.50, 1038045 $31,402.50, 1038144 $26,356.00 allocated; 1038054 $12,384.00, 1037889 $25,344.00, 1037918 $19,976.00 awaiting credit no…

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    9 Jul 2026 17:16 AEST

    what was said Bilal Khalid · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    Dear Irfan & Atul, With reference to our virtual meeting with Mr. Quenton & Mr. James, please find below comments. 1037967 60721901364 $15,484.50 — allocated for payment 1038045 60753582863 $31,402.50 — allocated for payment 1038144 15769950650 $26,356.00 — allocated for payment 1038054 17620230420 $12,384.00 -- waiting for credit note 1037889 15748565532 $25,344.00 — requested for credit note ( c [only the opening of this message is held]

    9 Jul 2026 16:09 AEST

    what was said Irfan Haider · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    Dear @Bilal Khalid<mailto:bkhalid@albakrawe.ae> & @Mohamad Knakri<mailto:mknakri@albakrawe.ae> Could you please provide the latest update? We need to send the invoice allocation to the supplier once the process is completed. Kindly expedite the process. [only the opening of this message is held]

    9 Jul 2026 13:40 AEST

    what was said Carter & Associates Finance · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    Hi Team, Could you please provide the invoice details for the invoices against which this payment has been applied? Thank you. Atul Sangvekar Accountant [only the opening of this message is held]

    7 Jul 2026 09:34 AEST

    what was said Quenton Carter · out · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    Hi Team Please send an invite to this Meeting. Thank you [only the opening of this message is held]

    6 Jul 2026 20:02 AEST

    what was said Bilal Khalid · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    Dear Atul / Irfan, There are couple of transactions where we need to discuss about claim settlement. In this regard we have setup call tomorrow 6 Pm Brisbine time with Mr. Quenton. We will discuss & close this subject tomorrow & proceed for payment within this week. [only the opening of this message is held]

    6 Jul 2026 19:46 AEST

    what was said Irfan Haider · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    Dear @Bilal Khalid<mailto:bkhalid@albakrawe.ae> & @Mohamad Knakri<mailto:mknakri@albakrawe.ae> Kind reminder for my email below. We need to finalize the invoices in order to make an allocation. Thank you. [only the opening of this message is held]

    6 Jul 2026 18:44 AEST

    what was said Carter & Associates Finance · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    Hi Team, Could you please provide the invoice details for the invoices against which this payment has been applied? Thank you. Atul Sangvekar Accountant [only the opening of this message is held]

    1 Jul 2026 23:50 AEST

    what was said Irfan Haider · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    Dear @Bilal Khalid<mailto:bkhalid@albakrawe.ae> & @Mohamad Knakri<mailto:mknakri@albakrawe.ae> Could you please review the invoices below and confirm whether they are correct so that we can proceed with the allocation? 1038054 17620230420 $12,384.00 1037889 15748565532 $25,344.00 1037918 61848062350 $19,976.00 1037967 60721901364 $15,484.50 1038045 60753582863 $31,402.50 1038095A+B 60753585416 $17 [only the opening of this message is held]

    1 Jul 2026 20:24 AEST

    what was said Carter & Associates Finance · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    Hi Irfan, Could you please provide the invoice details for the invoices against which this payment has been applied? Thank you. Atul Sangvekar Accountant [only the opening of this message is held]

    26 Jun 2026 22:00 AEST

    what was said Irfan Haider · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    Dear Atul, Good day to you. we will share the invoices allocation soonest. Thank you for doing business with us. [only the opening of this message is held]

    26 Jun 2026 18:59 AEST

    what was said Carter & Associates Finance · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    Hi Team, Could you please provide the invoice details for the invoices against which this payment has been applied? Thanks. [only the opening of this message is held]

    26 Jun 2026 12:16 AEST

    what was said susan@murraybros.com.au · in · email

    RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    Susan Lewis: position unchanged; report sampled ~12kg of 12,434kg consignment; no further credits or liability; outstanding invoice 2748635 (15/12/2025) $6,144.00 and 2793576 (25/02/2026) $5,568.00, total $11,712.00; asks payment date.

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    26 Jun 2026 12:16 AEST

    what was said Susan Lewis · in · email

    RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    Hi James, Thank you for your email. I appreciate your explanation, however our position remains unchanged. To clarify a number of points: 1. We acknowledge that Elliott received photos from Quenton regarding a quality claim in early March. However, following receipt of those photos, Elliott made numerous attempts over the following months to obtain further details, supporting information and progr [only the opening of this message is held]

    25 Jun 2026 18:05 AEST

    what was said Carter & Associates · out · email · 2 of our mailboxes hold it

    Estate update — 2 items batched

    The desk has batched the items below into one message so your inbox is not flooded. Each is summarised; reply with anything you want actioned. 1. Decision needed — RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim James's formal rejection of Murray Bros'(figure pending — the desk is confirming it) counter-offer on trade 1038054 Plane Star peach claim ((figure pending —

    25 Jun 2026 16:21 AEST

    what was said Carter & Associates · out · email · 2 of our mailboxes hold it

    Decision needed — RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    James's rebuttal to Murray Bros (supplier) reasserting the full (figure pending — the desk is confirming it)claim has been filed to trade 1038054; awaiting Murray Bros' response with AP payment decision due Friday 27 June ((figure pending — the desk is confirming it)outstanding). Recommendation: The desk is confirming the exact figures from the costing side and will revert within the hour. Decisio

    25 Jun 2026 16:15 AEST

    what was said james@carterandassoc.com.au · out · email

    RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    James to Murray Bros: defect reported by customer 2 Mar, within days of 27 Feb departure, confirmed 9 Mar; Plane Star line 100% internal browning, total loss; Plane Gold marginal; does not accept claim being declined; valid claim, not goodwill.

    1038054 Al Bakrawe Quality Report - AWB 176-20230420.pdf not captured

    25 Jun 2026 16:15 AEST

    what was said James McNamara · out · email

    RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    Hi Susan, Thank you for your email, and for talking it through with Elliott. We value the long relationship with Murray Bros, so I want to be straight with you, because the way it is set out in your email is not how it unfolded at our end. This was not a claim raised four months late. Our customer inspected the fruit on arrival and reported the defect to us on 2 March, within days of the 27 Februa [only the opening of this message is held]

    25 Jun 2026 16:09 AEST

    what was said Carter & Associates · out · email · 2 of our mailboxes hold it

    Decision needed — RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    James's rebuttal to Murray Bros saved to 1038054 claims folder; Trade Log updated to GROWER_RECOVERY_FULL_CLAIM_REASSERTED; tracking Murray Bros' response to the reasserted AUD 5,760 claim (their AP invoices total (figure pending — the desk is confirming it)due 27 June) Recommendation: The desk is confirming the exact figures from the costing side and will revert within the hour. Decision needed:

    24 Jun 2026 18:11 AEST

    what was said susan@murraybros.com.au · in · email

    Fw: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    See attached. Regards, Susan Lewis Murray Bros

    1037922 PURCHASE ORDER - MURRAY BROS.pdf not captured

    24 Jun 2026 18:11 AEST

    what was said Susan Lewis · in · email

    Re: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    See attached. Regards, Susan Lewis Murray Bros [only the opening of this message is held]

    24 Jun 2026 15:01 AEST

    what was said carterandassoc@obsidianadvisory.com.au · in · email

    Fw: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    Hi Susan, Thank you for your email. We have sent the remittance for Invoice No. 2742764 for $500.00. Could you also please provide the PO number for Invoice No. 2748635, which is attached to this email? Please let me know if you have any questions. Thanks,

    MB-Tax-Invoice-2748635.pdf not captured

    24 Jun 2026 15:01 AEST

    what was said Carter & Associates Finance · in · email

    Re: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    Hi Susan, Thank you for your email. We have sent the remittance for Invoice No. 2742764 for $500.00. Could you also please provide the PO number for Invoice No. 2748635, which is attached to this email? Please let me know if you have any questions. Thanks, Pauline Accountant [only the opening of this message is held]

    22 Jun 2026 14:18 AEST

    what was said Irfan Haider · in · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    Dear Pauline, Good day to you. This is well noted; we will share the invoices allocation soonest. Thank you for doing business with us. [only the opening of this message is held]

    22 Jun 2026 13:50 AEST

    what was said Quenton Carter · out · email

    Re: Request for Invoice Details – Payment of AUD 200,000

    Hi Paulie, How is the AMEX looking What do you need to be sent to you to answer this for me [only the opening of this message is held]

    22 Jun 2026 13:37 AEST

    what was said Carter & Associates Finance · in · email

    Request for Invoice Details – Payment of AUD 200,000

    Hi Team, Thank you for the payment of AUD 200,000. Could you please provide the invoice details for the invoices against which this payment has been applied? Please let me know if you have any questions. Thanks! Pauline Accountant [only the opening of this message is held]

    22 Jun 2026 10:13 AEST

    what was said Carter & Associates · out · email · 2 of our mailboxes hold it

    Prepared reply to Quenton — Re: Fwd: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    James — Quenton emailed the desk; a reply is prepared below for your OK. Nothing goes to Quenton without you. The desk has your request in hand and is actioning it now; a full update follows shortly.

    22 Jun 2026 10:11 AEST

    what was said Carter & Associates · out · email · 2 of our mailboxes hold it

    Decision needed — Re: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    James — Quenton's note needs a decision; the desk's recommendation is below. Nothing goes to Quenton without you. Murray Bros has rejected our claim for trade 1038054 (White Flat Peaches to AL BAKRAWE, Melbourne to Dubai, dispatched 27 February 2026, AWB 176-20230420, AR AUD 12,384). THEIR OFFER: Credit of AUD 2,880 (50% of our AUD 5,760 claim) in good will. THEIR DEMAND: Payment of AUD 12,212 tot

    22 Jun 2026 10:10 AEST

    what was said Carter & Associates · out · email · 2 of our mailboxes hold it

    Action needed — URGENT: Trade 1038054 Supplier Counter-Offer + Payment Demand — Commercial Decision Required (Trade 1038054)

    **SUPPLIER CLAIM NEGOTIATION — COMMERCIAL DECISION REQUIRED** **Trade:** 1038054 (White Flat Peaches, MEL→DXB, ETD 27/02/2026) **Supplier:** Murray Bros (Susan Lewis, CEO) **Customer:** Al Bakrawe **SITUATION:** C&A submitted grower-side claim to Murray Bros for AUD $5,760 (288 qty @ $20.00) on 19 June 2026. **SUPPLIER COUNTER-OFFER (received 22 June 2026):** - **Offered settlement:** AUD $2,880 (

    22 Jun 2026 10:10 AEST

    what was said Carter & Associates · out · email · 2 of our mailboxes hold it

    Routing correction: 1038054 supplier claim is commercial, not compliance (Trade 1038054)

    Quenton forwarded a supplier claim negotiation (Murray Bros counter-offer on peaches claim) to the Compliance agent via orchestrator, but this is a **commercial decision** not a compliance/regulatory CAPA matter. **Situation:** - C&A claimed $5,760 from supplier Murray Bros (trade 1038054, White Flat Peaches, 288 units) - Murray Bros counter-offered $2,880 (50% settlement) citing 4-month claim del

    22 Jun 2026 10:09 AEST

    what was said Carter & Associates · out · email · 2 of our mailboxes hold it

    Action needed — MISROUTED: Trade 1038054 Murray Bros claim negotiation — NOT a compliance CAPA matter (Trade 1038054)

    Orchestrator routed this as a "customer claim requiring CAPA response" but it's actually a **supplier claim negotiation** where C&A is the claimant. **Situation**: - Trade 1038054: Flat Peaches, Murray Bros → C&A → AL BAKRAWE (Dubai) - Dispatch: 25 Feb 2026 (ETD 27 Feb) - C&A customer invoice: AUD 12,384 (PAID per Xero) - C&A claim against Murray Bros: AUD 5,760 (submitted 19 Jun 2026 — **116 days

    22 Jun 2026 10:08 AEST

    what was said Carter & Associates · out · email · 2 of our mailboxes hold it

    Action needed — Trade 1038054 — Supplier claim REJECTED by Murray Bros — Commercial decision required (Trade 1038054)

    **SUPPLIER-SIDE CLAIM NEGOTIATION — COMMERCIAL DECISION REQUIRED** Trade: 1038054 (AL BAKRAWE / White Flat Peaches / MEL→DXB / Feb 2026) Supplier: Murray Bros (Susan Lewis, CEO) **Situation:** C&A claimed AUD 5,760 against Murray Bros on 19 June 2026 (Pauline sent via Obsidian Advisory email). Murray Bros has REJECTED the claim and counter-offered AUD 2,880 (50%). **Murray Bros' objections (valid)

    22 Jun 2026 10:08 AEST

    what was said Carter & Associates · out · email · 2 of our mailboxes hold it

    Decision needed — Fwd: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    James — Quenton's note needs a decision; the desk's recommendation is below. Nothing goes to Quenton without you. Quenton, Murray Bros has rejected our claim on trade 1038054 (White Flat Peaches dispatched 25 February 2026 to AL BAKRAWE via Vision) and counter-offered 50% settlement ($2,880 credit). Susan is also demanding payment of $12,212 across three invoices this week (deadline 27 June): • In

    22 Jun 2026 10:07 AEST

    what was said Carter & Associates · out · email · 2 of our mailboxes hold it

    Decision needed — Fwd: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    James — Quenton's note needs a decision; the desk's recommendation is below. Nothing goes to Quenton without you. Murray Bros has countered our $5,760 claim on trade 1038054 (White Flat Peaches, Dubai) with a $2,880 goodwill credit (50%). Susan Lewis is also demanding payment of three outstanding invoices totaling $12,212 this week. The claim was submitted four months late (trade dispatched 25 Feb

    22 Jun 2026 10:06 AEST

    what was said exports@carterandassoc.com.au · out · email

    Action needed — GROWER CLAIM RESPONSE — Murray Bros counter-offer 50% on 1038054 + payment demand $12K (Trade 1038054)

    Desk: Murray Bros counter-offered 50% = $2,880 on $5,760 claim; demands $12,212 (2742764 $500, 2748635 $6,144, 2793576 $5,568 - desk says 2793576 is the disputed 1038054 invoice); desk found no customer claim/quality evidence in trade folder; options accept/counter/reject.

    22 Jun 2026 10:06 AEST

    what was said Carter & Associates · out · email

    Action needed — GROWER CLAIM RESPONSE — Murray Bros counter-offer 50% on 1038054 + payment demand $12K (Trade 1038054)

    **COMMERCIAL DECISION REQUIRED — Grower Claim Settlement + AP Payment Demand** Trade 1038054 (White Flat Peaches to AL BAKRAWE, Dubai, delivered Feb 2026) **Situation**: Pauline sent claim request to Murray Bros on 19 June for full PO amount ($5,760). Susan Lewis (Murray Bros CEO) responded today with: 1. **Counter-offer: 50% settlement = $2,880** (down from $5,760 requested) - Supplier's rational

    22 Jun 2026 10:05 AEST

    what was said Carter & Associates · out · email · 2 of our mailboxes hold it

    Action needed — SUPPLIER CLAIM COUNTEROFFER — 1038054 Murray Bros — $2,880 goodwill vs $5,760 claimed + $12K AP exposure (Trade 1038054)

    **SUPPLIER CLAIM NEGOTIATION — Trade 1038054 (AL BAKRAWE / Dubai Flat Peaches)** **SITUATION:** Murray Bros (supplier) has responded to Pauline's 19 Jun claim request ($5,760 AUD for defective White Flat Peaches) with a counteroffer and AP chase. **SUPPLIER POSITION (Susan Lewis, CEO, 22 Jun 2026):** 1. **Timing objection**: Claim submitted 4 months after sale (25 Feb → 19 Jun) — "not acceptable"

    22 Jun 2026 10:04 AEST

    what was said Pauline Casilla · in · email

    Automatic reply: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    Hi, Thank you for your message. I am currently out of the office today. For urgent matters, please contact Joe, joe@obsidianadvisory.com.au. Otherwise, I'll respond upon my return. Thank you for your understanding. [only the opening of this message is held]

    22 Jun 2026 10:03 AEST

    what was said Quenton Carter · out · email

    Fwd: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    Please note I’ll come back to you ---------- Forwarded message --------- From: Susan Lewis <Susan@murraybros.com.au> Date: Mon, 22 Jun 2026 at 9:48 am Subject: RE: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim To: Quenton Carter <quenton@carterandassoc.com.au> Cc: James McNamara <james@carterandassoc.com.au>, Elliott Carter <

    image001.jpg not captured, image017.jpg not captured, image005.png not captured, image016.jpg not captured, image012.jpg not captured, image015.jpg not captured, image002.jpg not captured, MB-Tax-Invoice-2742764.pdf, MB-Tax-Invoice-2748635.pdf

    22 Jun 2026 09:48 AEST

    what was said susan@murraybros.com.au · in · email

    Fw: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    Hi Quenton, I have discussed this matter with Elliott. Firstly, submitting a claim four months after the sale is not acceptable. We have both photographic evidence and confirmation from your team that the fruit in question was received "hard as an apple" upon arrival. It is disappointing that it has

    MB-Tax-Invoice-2742764.pdf not captured, MB-Tax-Invoice-2748635.pdf not captured

    19 Jun 2026 11:55 AEST

    what was said carterandassoc@obsidianadvisory.com.au · in · email

    Fw: 1038054 - Purchase Order - Carter & Associates - Peaches request for Claim

    Hi Murray Bros, Hope you are well. May we request a claim for these White Flat Peaches for the whole quantity and amount of this Purchase Order. 288 Qty @ 20.00 amounting to $5,760.00 AUD. Please see the attached files for documentation. Thanks

    1038054 Purchase Order - MURRAY BROS.pdf not captured, WhatsApp Image Fri 19 Jun at 9.01.36 AM (1).jpeg not captured, WhatsApp Image Fri 19 Jun at 9.01.36 AM.jpeg not captured

    13 May 2026 16:30 AEST

    what was said VIF Export · in · email

    RE: 1038054 - AL BAKRAWE - 288 FLAT PEACHES - DUBAI

    Hi Heidi, Please find attached. [only the opening of this message is held]

    13 May 2026 13:37 AEST

    what was said Phytosanitary Exports · in · email

    RE: 1038054 - AL BAKRAWE - 288 FLAT PEACHES - DUBAI

    Hey Team, Following up on COMP RFP for 1038054 please 😊 [only the opening of this message is held]

    29 Apr 2026 16:33 AEST

    what was said Mohamad Knakri · in · email

    RE: Lost Emails

    Dear Quenton, Good day, Please be informed that still we have two shipments pending and not closed yet : SN SUPPLIER Supplier Inv # UNIT PRICE INVOICE VALUE AIRWAYBILL ETA PRODUCTS Origin QTY Discount 1 CARTER & ASSOCIATES 1037918 50-59.0 19976 618-48062350 46003 PEACH-NECTARINE AUSTRALIA 360 AUD 7,440.00 2 CARTER & ASSOCIATES 1038054 $ 43. 20230420 46081 PEACH AUSTRALIA 288 AUD 8,213. [only the opening of this message is held]

    4 Apr 2026 11:56 AEDT

    what was said Quenton Carter · out · email

    Fwd: Lost Emails

    1037918 QC 07/12/2025 AL BAKRAWE GENERAL TRADING LLC LAMATTINA 48 FLAT PEACHES $2,400.00 10164 DW 07/12/25 HM 08/12/25 AIRFREIGHT - SQ266/11 - SQ494/12 - ETD BNE: 6:10 pm (SING: 12:05 am - 2:30 pm) ETA DXB: 6:10 pm CQ 11/12/25 YES YES Yes Yes Yes 10684902 / PIH9948373 11749487 1037961 QC13/01/2026 AL BAKRAWE GENERAL TRADING LLC PREMIER 120 x 5kg flat peat Peach $5,400.00 10239 H 13/01/26 H 19/01/2 [only the opening of this message is held]

    3 Apr 2026 17:18 AEDT

    what was said Mohamad Knakri · in · email

    RE: Lost Emails

    Dear Quenton, The attached are all the QC reports, and below are the pending claims . SN SUPPLIER Supplier Inv # UNIT PRICE INVOICE VALUE AIRWAYBILL ETA PRODUCTS Origin QTY Discount 1 CARTER & ASSOCIATES 1037918 50-59.0 19976 618-48062350 46003 PEACH-NECTARINE AUSTRALIA 360 AUD 7,440.00 2 CARTER & ASSOCIATES 1037961 45-56 19736 176-20445935 46035 PEACH AUSTRALIA 376 AUD 512.00 3 CARTER & ASSOCIATE [only the opening of this message is held]

    3 Apr 2026 12:53 AEDT

    what was said Quenton Carter · out · email

    Lost Emails

    Hi Mohammad, Please send the recent emails regarding recent quality issues. I seem to have lost the email trail. Many Thanks [only the opening of this message is held]

    3 Apr 2026 00:45 AEDT

    what was said mknakri@albakrawe.ae · in · email

    PENDING CLAIMS

    Knakri (Al Bakrawe claims) asks credit notes to close pending shipments: incl. 1038054 PEACH, $43.00, invoice value 12384, AWB 176 20230420, qty 288, discount AUD 8,213.00; total claimed AUD 18,109.00 across 5 invoices.

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    10 Mar 2026 08:34 AEDT

    what was said Quenton Carter · out · email · 2 of our mailboxes hold it

    Fwd: Reporting quality issues received in the air shipment # 176 20230420

    ---------- Forwarded message --------- From: Mohamad Knakri <mknakri@albakrawe.ae> Date: Mon, 9 Mar 2026 at 21:52 Subject: RE: Reporting quality issues received in the air shipment # 176 20230420 To: James McNamara <james@carterandassoc.com.au>, Quenton Carter < quenton@carterandassoc.com.au>, Ian McLeod <ian@carterandassoc.com.au>, exports@carterandassoc.com.au <exports@carterandassoc.com.au>, Ca

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    9 Mar 2026 22:52 AEDT

    what was said Mohamad Knakri · in · email · 3 of our mailboxes hold it

    RE: Reporting quality issues received in the air shipment # 176 20230420

    Dear Quenton, Good day, Please be informed that for this shipment we have two varieties, first variety Peaches Plane Gold the condition were poor and the losses are between AUD 4.00 - 5.00 but we will not ask for a claim here as we will compensate the losses for this variety . The second variety Peaches Plane Star full cargo were destroyed and nothing was salvaged, we need full claim amount for th

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    2 Mar 2026 17:40 AEDT

    what was said Mohamad Knakri · in · email · 3 of our mailboxes hold it

    Reporting quality issues received in the air shipment # 176 20230420

    Good day, Kindly be informed that we have received the air shipment, and we have a quality issue as the attached report. Note : The claim will be submitted at a later stage, as there is no fixed timeline for sending the claim.

    image001.jpg not captured, image003.jpg not captured, image002.png not captured, image005.png not captured, 1-3-2026 AWB 176 20230420.pdf not captured

    27 Feb 2026 15:26 AEDT

    what was said Phytosanitary Exports · in · email

    1038054 – DOCUMENTS - AL BAKRAWE - PEACHES - FLIGHT DETAILS: EK405/27 - AWB: 176-2023 0420

    Hi Team, Please find the attached final documents for your upcoming airfreight to Dubai. Please don’t hesitate to contact me should you have any queries. [only the opening of this message is held]

    27 Feb 2026 15:24 AEDT

    what was said Phytosanitary Exports · in · email

    RE: 1038054 - AL BAKRAWE - 288 FLAT PEACHES - DUBAI

    Thankyou Liam, Well received, please send through COMP RFP once available. [only the opening of this message is held]

    27 Feb 2026 15:14 AEDT

    what was said Liam Fraser · in · email

    RE: 1038054 - AL BAKRAWE - 288 FLAT PEACHES - DUBAI

    Hey team, Please see attached pre-alert 😊 Liam Fraser Sales Manager Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Australia [Australian [only the opening of this message is held]

    27 Feb 2026 11:01 AEDT

    what was said Phytosanitary Exports · in · email

    RE: 1038054 - AL BAKRAWE - 288 FLAT PEACHES - DUBAI

    Thankyou Liam, Hopefully remaining peaches make it. Please send through phyto, AWB and comp rfp 😊 [only the opening of this message is held]

    27 Feb 2026 10:43 AEDT

    what was said Liam Fraser · in · email

    QC Order 1038054

    Hey mate, Can you please confirm delivery to mode logistics of the remaining 97 cartons of flat peaches - we have only received the attached, we need them there in the next hour to make cut off Liam Fraser Sales Manager Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@visi [only the opening of this message is held]

    27 Feb 2026 09:20 AEDT

    what was said Liam Fraser · in · email

    RE: 1038054 - AL BAKRAWE - 288 FLAT PEACHES - DUBAI

    Hey team, Please see attached COO + Stamped docs 😊 Liam Fraser Sales Manager Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Australia [A [only the opening of this message is held]

    27 Feb 2026 06:26 AEDT

    what was said Liam Fraser · in · email

    Re: 1038054 - AL BAKRAWE - 288 FLAT PEACHES - DUBAI

    Hey team, Only 191 cartons have been delivered this morning, can you please confirm we are sending this amount or waiting for more stock? Thanks :) [only the opening of this message is held]

    25 Feb 2026 15:58 AEDT

    what was said Phytosanitary Exports · in · email

    RE: 1038054 - AL BAKRAWE - 288 FLAT PEACHES - DUBAI

    Hi Team, Please find the attached updated documents to include flight details. Please provide the following once available:- * Gross Weight * AWB * Phyto * COMP RFP * Stamped Final invoice & packing list * COO [only the opening of this message is held]

    25 Feb 2026 15:33 AEDT

    what was said VIF Export · in · email

    RE: 1038054 - AL BAKRAWE - 288 FLAT PEACHES - DUBAI

    Hi Phoebe - Flight booked as below MEL→DXB AWB 176-20230420 FLT EK405/27-2 ETD 2355/27-2 ETA 0700/28-2 Nathan Graham Export Manager Vision International Logistics [mobilePhone] | [emailAddress] nathan.graham@vision.com.au<mailto:nathan.graham@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 [only the opening of this message is held]

    25 Feb 2026 12:55 AEDT

    what was said Phytosanitary Exports · in · email

    1038054 - AL BAKRAWE - 288 FLAT PEACHES - DUBAI

    Hi Team, Please see start of email chain for this consignment - 1038054 288 X 4KG FLAT WHITE PEACHES 63-65mm (Class: Export) - G: 4.5KG - Murray Bros delivering to MODE tomorrow elliott@murraybros.com.au Please book flights on EK and advise details via return email. Please find the attached preliminary documents for this airfreight. [only the opening of this message is held]

    25 Feb 2026 12:36 AEDT

    what was said Phytosanitary Exports · in · email · 2 of our mailboxes hold it

    1038054 - Purchase Order - Carter & Associates - Peaches

    Hello, Please find attached Purchase Order for 1038054 to be delivered to MODE Melbourne - C/o Vision for export airfreight. ** Please ensure this Purchase Order number is reflected in all references, such as invoices. Failure to assign this number may delay our reconciliation process and impact timely payment **

    image001.jpg not captured, image002.jpg not captured, 1038054 Purchase Order - MURRAY BROS.pdf not captured

    25 Feb 2026 10:43 AEDT

    what was said Quenton Carter · out · email · 2 of our mailboxes hold it

    1038054

    TRADE APPROVAL REQUEST -------------------------------------------------- **GM REVIEW - PROFIT SUMMARY** Est. Gross Profit (AUD): $2,003.00 Est. Gross Profit (%): 16.17% -------------------------------------------------- **A. TRADE FUNDAMENTALS** Trader: Quenton Trade Type: Standard Order (Per Unit Buy/Sell) Customer Code: AL BAKARWE Primary Supplier Code: MURRAY BROS DIRECT Total Est. Units: 288.

    image001.png not captured

    5 lines carry no time at all and sit at the end.

    Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 19:17 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 19:33 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 19:33 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 19:33 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 19:33 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 19:17 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 19:17 AEDT; trade states at 9 Oct 2026 19:17 AEDT; WhatsApp messages at 9 Oct 2026 19:30 AEDT; WhatsApp pictures at 9 Oct 2026 19:26 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.

    Actions on this trade

    The acts

    James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.

    At DEPARTED

    What is owed while a trade sits here: the final invoice and packing list regenerated on the transport document and the certified weights, the forwarder holding them, the customer holding the final invoice and the pre-alert, and every original the destination requires dispatched with its courier and tracking number recorded. Late here means: an original is recorded as having to travel with no courier record.

    Documents

    documentproducedit prints
    claim quality report not stated no total on it recorded with no file on this machine
    credit note not stated no total on it recorded with no file on this machine
    price quote not stated no total on it recorded with no file on this machine
    purchase order not stated no total on it recorded with no file on this machine
    transport document not stated no total on it recorded with no file on this machine

    Received by email

    filefromarrivedwhere it is
    MB-Tax-Invoice-2742764.pdfQuenton Carter22 Jun 2026 10:03 AEST in trade 1038054's 10_Correspondence
    MB-Tax-Invoice-2748635.pdfQuenton Carter22 Jun 2026 10:03 AEST in trade 1038054's 10_Correspondence

    Send

    Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.

    On hold: the trade shows departed but not booked. Missing: the forwarder's booking confirmation, which the forwarder supplies. Record it with the press below, or settle the disagreement. James McNamara settles it.

    What takes it forward

    ARRIVED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.

    At any stage