Freshmart Singapore, 384 Hass avocados 28-30ct premium class to SIN, AUD 22,656.00 (1038148)
8 INVOICEDWhere it stands
- Where the goods are: landed at destination, since 8 Oct 2026 17:34 AEDT (email:exports@carterandassoc.com.au|1a11a3800e6326d3)
- What the customer has been told: last written to 8 Oct 2026 22:54 AEDT; not yet told the freight was booked, the forwarder had the goods, of a change and it arrived
- Receivable: nothing; the invoice is paid
- What happens next: On hold: 3 questions only James McNamara or Quenton Carter can answer are open on this trade. It is on the desk regardless; the questions are under "What is waiting, and on whom".. It is being finished by hand, off the desk; nothing is sent on it from here. The folder still needs a purchase order, a commercial invoice and a packing list.
Where this trade really stands
Trade 1038148 (384 trays Hass avocados, BNE to SIN) is closed: it was cancelled on 8 May before it flew, invoice 1038148 for AUD 22,656.00 is cancelled, and Sky Fresh is owed no journey notices.
What is blocking it: Vision (Liam Fraser, 8 Oct) said "1038148 doesn't exist" and that the order under AWB 081-6241 5463 is Sky Fresh's 1038157; its 8 May note records the order as cancelled. Obsidian confirmed the cancellation of the invoice on 8 Oct and FreshMart confirmed it owes nothing. The 8 Oct journey milestones come from our own emails to Vision, not from a carrier.
Sources that disagree
- The milestones were triggered by our own emails to Vision, not by a carrier report, so the trade record is wrong and our own record needs correcting.
8 Oct, desk record: Trade record shows booked, received and arrived milestones for AWB 08162415463 on 8 Oct.
8 Oct, Gmail, exports@: Vision says 1038148 doesn't exist; the AWB flew as Sky Fresh's 1038157 and the order was cancelled on 8 May. - The assessment predates the cancellation; the cancelled invoice and the 8 Oct corrected account stand.
23 Sep, desk record: The Sky Fresh account assessment still lists 1038148 (AUD 22,656) as owed, to be credited, totalling AUD 95,084.40.
8 Oct, Gmail, exports@: Invoice 1038148 is cancelled and Sky Fresh's corrected account is AUD 72,428.40.
| Date | What the record says | Source |
|---|---|---|
| 2 Oct | James ruled to credit Sky Fresh AUD 22,656.00 in full on invoice 1038148: the fruit never left Brisbane and Majestic never billed us. | decision page |
| 8 Oct | We told Sky Fresh its account is AUD 72,428.40 because invoice 1038148 (AUD 22,656.00) belongs to another customer. | Gmail, exports@ |
| 8 Oct | Liam Fraser (Vision): the order that went out under AWB 081-6241 5463 is Sky Fresh 1038157; Vision has no emails under 1038148. | Gmail, exports@ |
| 8 Oct | Liam forwarded the May emails; they show 1038148 was cancelled on 8 May before the flight and the AWB then carried Sky Fresh's 1038157. | Gmail, exports@ |
| 8 Oct | We told Liam the order is closed on our side and nothing further is needed from Vision. | Gmail, exports@ |
| 8 Oct | Atul Sangvekar confirmed invoice 1038148 is cancelled in the books and Majestic bill 260343 (AUD 14,592.00) is credited against bill 260358. | Gmail, exports@ |
| 8 Oct | We confirmed to FreshMart Singapore that its balance is AUD 0.00 and 1038148 is cancelled. | Gmail, exports@ |
Not known: Whether the 9 Oct notices to Sky Fresh are withdrawn on the trade record, since the milestones came from our own emails. Whether the credit-note entry titled 1038148 (AUD 14,592.00) is correctly allocated.
Risk: Invoice 1038148 is cancelled, so there is no receivable and no exposure. Atradius cover is not on the record for this trade.
Also: Review credit note 1038148 allocation, the desk, Fri 9 Oct
Next: Correct the trade record: clear false journey milestones, the desk, Fri 9 Oct
Read on 9 Oct from the invoices, payments, documents and messages held.
What the customer has been told
| Booked | Not told yet (this step was reached 8 Oct 2026 17:28 AEDT) |
| Received by the forwarder | Not told yet (this step was reached 8 Oct 2026 17:28 AEDT) |
| Departed | Not reached yet |
| Changes | Not told yet (this step was reached 8 Oct 2026 17:31 AEDT) |
| Arrived | Not told yet (this step was reached 8 Oct 2026 17:34 AEDT) |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
| product | quantity | sell | buy |
|---|---|---|---|
| Hass avocados | 384 | sell AUD 59.00, the unit it is per is not stated ledger invoice |
buy not stated landed or ex farm is not recorded |
The ledger
| document | counterparty | amount | state |
|---|---|---|---|
| credit note 1038148 |
The MajestIc Fruit Company linked by named on the document |
AUD 14,592.00 paid not stated, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due not stated no term printed on it |
| invoice 1038148 |
FRESHMART SINGAPORE PTE LTD linked by named on the document |
AUD 22,656.00 paid AUD 0.00, outstanding AUD 0.00 no instalment is recorded against this document |
Voided due 28 May 2026 Payment terms and trade limits as per signed agreement between Companies unless otherwise specified. |
Invoiced not stated, and the ledger carries nothing outstanding against it. Billed to us not stated, and the ledger carries nothing outstanding against it.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Open invoices for Freshmart Singapore, each with its state
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
| Trade P&L | total |
|---|---|
| Revenue | AUD 22,656.00 |
| Cost of goods so far | -AUD 14,592.00 |
| Customer's claim | AUD 14,592.00 |
| Gross profit | Incomplete: freight bill, grower bill not in |
| Gross margin (% of revenue) | Incomplete: freight bill, grower bill not in |
| Markup (% on cost) | Incomplete: freight bill, grower bill not in |
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | nothing in this folder is named as one |
| commercial invoice | nothing in this folder is named as one |
| packing list | nothing in this folder is named as one |
This trade cannot show a purchase order, a commercial invoice and a packing list to anybody who asks for them. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
0 files sit in this trade's folder, of which 0 files are typed as a document and 0 files could not be typed from what they print.
Dates
Its calendar
No dated event on this trade at all. No departure, no arrival, no due date and nothing owed by a date. A trade with no date on it is a trade nothing can chase.
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
5 things are missing, behind 25 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.
| what is missing | what it stops | who settles it |
|---|---|---|
| Not held | A captured message may affect the trade: Confirmation of accounting corrections in Xero from the finance accountant (1038148) | James McNamara open 25 hours by 8 Oct 2026 |
| To be done | Confirm the credit note titled "1038148" (AUD 14,592.00, applied to bill 260358) is correctly allocated and not a mislabelled entry that should sit elsewhere on Majestic's account. | Obsidian Advisory open 15 days no by-when set |
| 1038148 | The trade (AUD 22,656.00): did the 384 cartons fly after Vision's 8 May cancellation advice, and if so whose invoice is it, Fresh Mart's or Sky Fresh's (the Xero contact was renamed on 30 Jul)? Credit in full if they did not fly? (1038148) | James McNamara open 15 days no by-when set |
| growing region | The growing region is unrecorded, or only a city or phyto place of origin, on the trades listed: what region stands for each? (the trade also: Brisbane or Sydney origin, cartons or bins? the trade: the accredited orchard and AA number for Korea.) (1038159, 1038317) | Quenton Carter open 15 days no by-when set |
| sky fresh account | Sky Fresh: the AUD 14,028.00 receipt was moved from the trade to the trade on 29 Jul. Put it back and chase Sky Fresh, or leave it and chase the trade? And what are Sky Fresh's payment terms (you said on 13 Aug they are not 30 days end of month)? (1037827, 1037812) | James McNamara open 15 days no by-when set |
Freight
The freight
The estimate
Cost so far held in more than one currency; not held: international freight, produce.
Not in this estimate: DAFF inspection fees and any other DAFF charge billed to Carter and Associates direct are not in this estimate, and no DAFF permit or tonnage is priced in it either.
The card this estimate was struck from is not named on it.
| mode and carrier | document | dates | weights |
|---|---|---|---|
| air carrier not recorded, vessel or flight not recorded |
AWB 08162415463 | departed not stated arrived not stated |
gross weight not recorded chargeable weight not recorded |
| air carrier not recorded, vessel or flight not recorded |
AWB 081-62415463
The same document also carries 1038157. A cost on it is apportioned and labelled, never assigned whole. |
departed not stated arrived not stated |
gross weight not recorded chargeable weight not recorded |
Freight cost not known: no forwarder bill is linked to this trade in our copy of Xero, and none is in its folder. The rate card is a list rate and is a quoting figure, never a cost. Liam Fraser can supply the invoice. Owner: James McNamara.
No departure or arrival date, carrier, vessel or weight is recorded on this shipment yet: each is read off the forwarder's own document, and prints as a gap until then.
Market
Market
- Chile avocado into Singapore: in its peak weeks over the next eight weeks, against our avocado window (Hass, with market access in China, Korea and Japan). Expect price pressure; time volume ahead of it or hold for the lull (Seasonal export calendars (USDA FAS GAIN annual reports and industry bodies), read 7 Oct)
- Singapore imports of avocado in 2025: USD 71.2m. Australia 29%, Malaysia 18%, Thailand 11%, Philippines 5% (UN Comtrade public preview, read 7 Oct)
- Australia's fruit and nut exports to Singapore: AUD 25.4m in 2026-06 to 2026-08, +8% on the same three months a year earlier. Domestic competition for the same buyers (ABS International Trade in Goods, merchandise exports (SITC, country), read 7 Oct)
- Duty into Singapore: 0%; no preference to claim, no COO for duty. At the border, on top of duty: Goods and Services Tax on imports 9%. Rivals: US, Chile, Peru, South Africa, Egypt, New Zealand, China 0%. (Singapore Customs - Duties and Dutiable Goods Overview, read 1 Oct)
- avocado: 1 of 5 production regions have adverse weather in the next 7 days. Supply normal on weather alone (Bureau of Meteorology, state precis forecast, read 9 Oct)
- Brent: UNVERIFIED, so no price direction is drawn. the second source differs by 21.8%, more than 15%. Futures USD 102.96 (Fri 9 Oct); US EIA Brent SPOT price (Europe) via FRED USD 125.44 (Tue 6 Oct) (Brent front-month futures (BZ=F), ICE via Yahoo Finance chart endpoint, read 9 Oct)
- Singapore: Deepavali (Diwali) 8 Nov: a gifting and fruit demand peak in the Indian-diaspora and Indian trade; a public holiday. Sea freight to land before it should leave by c. 18 Oct; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- Singapore: Christmas Day 25 Dec to 26 Dec: public holiday; a retail peak in the weeks before. Sea freight to land before it should leave by c. 4 Dec; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- Singapore: Chinese New Year 6 Feb to 12 Feb: the largest fruit gifting season in the region (mandarins, grapes, pears); customs and ports close or slow for several days. Sea freight to land before it should leave by c. 16 Jan; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- Singapore: Ramadan 8 Feb to 9 Mar (approximate; moon sighting): a month of evening fruit demand across the Gulf and Malaysia, with shortened working hours at ports and customs. Sea freight to land before it should leave by c. 18 Jan; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
Commodity outlook. Feeds last read 9 Oct, 04:30 pm.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | FRESHMART SINGAPORE PTE LTD | the counterparty record |
| Grower | not named on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| FRESHMART SINGAPORE PTE LTD | +6567797111 | unproved |
| FRESHMART SINGAPORE PTE LTD | Acct FM account@fmart.com.sg | unproved |
| FRESHMART SINGAPORE PTE LTD | Desmond desmond@fmart.com.sg | unproved |
| FRESHMART SINGAPORE PTE LTD | Fely fely@fmart.com.sg | unproved |
| FRESHMART SINGAPORE PTE LTD | Peter peter@fmart.com.sg | unproved |
| FRESHMART SINGAPORE PTE LTD | WeiMin weimin@fmart.com.sg | unproved |
| FRESHMART SINGAPORE PTE LTD | Wei Xia weixia@fmart.com.sg | unproved |
Writing to us on this trade: Carter & Associates Finance carterandassoc@obsidianadvisory.com.au; WeiMin weimin@fmart.com.sg; Liam Fraser liam.fraser@vision.com.au; Wei Xia weixia@fmart.com.sg; Desmond desmond@fmart.com.sg; Carter & Associates messaging-service@post.xero.com; Fely fely@fmart.com.sg; VIF Export bneexport@vision.com.au; Phytosanitary Exports exports@phytosanitaryservices.com.au.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at INVOICED.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| TRADE OPENED needs our word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| BOOKED needs counterparty word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| DEPARTED needs document |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| ARRIVED needs counterparty word |
reached dated 8 May 2026, on a counterparty's word, which is not a document disputed, two readings, both shown, neither chosen.
|
1 piece of evidence. Each move is a line on the timeline below. |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
reached dated 7 May 2026, on a document |
2 pieces of evidence. Each move is a line on the timeline below. |
| PAID IN needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| PAID OUT needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
Showing changes only. Show everything.
a question Liam Fraser · email
Liam Fraser asked and has had no answer — the trade (1038148)
On Thu 8 Oct in quenton@carterandassoc.com.au: "Hi please send your email communication with the trade reference 1038148 as we have nothing with this reference on file. Liam Fraser 0434614616 Vision Internati". Nothing has left from us in that thread since. It names trade 1038148.
Answered 9 Oct 2026 17:32 AEDT: Answered: our send "Re: FreshMart Singapore, 384 trays Hass avocados, 9 May 2026 flight: who collected AWB 081-6241 5463 (1038148)" to liam.fraser@vision.com.au of Thu 8 Oct (recorded send to the asker;). Closed by close_on_evidence..
a press James McNamara
send an email
recorded, and the projection did not rebuild afterwards: UNIQUE constraint failed: trade_stages.trade_id, trade_stages.stage_no. What this act recorded is in the Book. What the screens show may be behind it until it is rebuilt.
and 17 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
send an email
and 17 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a shipment update the journey
Arrived
a press James McNamara
send an email
and 17 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a shipment update the journey
Changes
a shipment update the journey
Booked
a shipment update the journey
Received by the forwarder
a press James McNamara
send an email
and 19 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
send an email
and 17 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
send an email
and 17 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
strike the reconciliation
and 199 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
strike the reconciliation
and 199 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
strike the reconciliation
and 199 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
strike the reconciliation
- raised costed against billed: Departmental permit and tonnage, for James McNamara
- raised costed against billed: International Freight, for James McNamara
- raised costed against billed: produce, for James McNamara
- raised invoiced against paid: Invoice 1038148, for James McNamara
and 243 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
raise a claim
and 14 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
record_a_stage_change
- stage reached invoiced
and 9 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
record certified weights
waiting on one thing: Which shipment?
needs
a press James McNamara
record certified weights
waiting on one thing: Which shipment?
needs
a question James McNamara
Which trade carries AWB 081-62415463 — the trade, the trade or the trade — and should it come off the other two? (1038148, 1038155, 1038157)
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: AWB 081-62415463 belongs to 1038148. Vision's 8 May 2026 10:28/11:00 booking (4 plts, 384 cartons avocado, gross 3972kg, QF53 BNE>SIN 09.05 15:15) matches 1038148's cargo exactly, and the number is the Xero reference on invoice 1038148 itself. The same number also sits on invoice 1038157's Xero reference — a data-reuse collision the trade process already flags ("AWB 081-62415463 reused for two consignments (Freshmart 1038148 then Sky Fresh 1038157) — never key on the waybill") — that is the anomaly, not 1038148's holding of it. It was written onto 1038155 in error: the only 1038155 reference is Vision's 15 May draft AWB email sent the morning before that order's 16 May cancellation, never finalised. [Gmail (mail_C) 1038148 thread, Vision 8 May 2026 10:28/11:00 booking gist; Xero invoice 268cf6d3-92b9-4ebe-9705-c8ac5f1cf534 (1038148) reference "1038148 AWB:08162415463"; Xero invoice 67ff948c (1038157) reference "1038157 AWB: 081-6241 5463"].
a question James McNamara
Was a purchase order issued to Majestic for the 384 x 10kg, and is Majestic owed anything or was the order cancelled?
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: A purchase order was issued to Majestic (Dorrian) and paid in full. Xero bill 260343 (Majestic Fruit Company, dated 24 Apr 2026, due 18 May) is 384 cartons at AUD 38.00/carton = AUD 14,592.00, Status PAID in full (fully paid 20 May 2026) — matching 1038148's 384-carton, $38/pack order exactly. Majestic is not owed anything on this line. Separately, an unrelated Xero credit note titled "1038148" (ACCPAYCREDIT, AUD 14,592.00, same line description/quantity/price by coincidence) is applied against a different, unrelated Majestic bill (260358, Ct20/Ct23 stock) — Pauline's own account of this practice (in the 1038155 correspondence) is that such credit notes were created in Xero only for internal cash-flow allocation, never sent to the supplier, and are not evidence of a refund on the labelled trade. It should not be read as evidence that 1038148's buy side was cancelled or refunded. [Xero ACCPAY bill 068a4a2e-1aab-409b-9043-4297c1f2c265 (260343), Majestic Fruit Company, PAID AUD 14,592.00; Xero credit note a1736857-df51-420a-8019-d3f0f205061a ("1038148", ACCPAYCREDIT) applied to bill 260358; Gmail (mail_C 1038155) James to Pauline 22 Jun 2026 / Pauline's reply on internal-only Xero credit notes].
a question James McNamara
Should this trade be recorded as a cancellation rather than an open receivable?
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: The record does not support the old book's "DELIVERED" status, and it does not support a plain open receivable either. No stage is evidenced (no booking confirmation, no POD, no arrival record) beyond the invoice itself, and the last operational fact on file is Vision's 8 May 2026 14:32 cancellation advice, which was never walked back (no grower stand-down, no booking cancellation confirmation, no document withdrawal, no ledger void is on record). Per the handover rule that the old book is a claimant, DELIVERED does not stand on its own. Whether the trade ultimately becomes LOST (nothing shipped) depends on 1038148#1, which is unresolved on the record — so this should be carried as MONEY_OPEN with the cancellation-in-doubt flagged, not as a clean receivable, until #1 is answered. [old estate:trades trade status "DELIVERED" 1038148; Gmail (mail_C 1038148) Vision 8 May 2026 04:32 UTC (14:32 Sydney) cancellation gist; handover rule, James 22 Sep: the old book is a claimant].
a question James McNamara
shipments.transport_document_number: old book 081-62415463 vs 08162415463 (xero:Invoices/268cf6d3-92b9-4ebe-9705-c8ac5f1cf534 reference)
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: Same AWB, hyphen formatting only. 081-62415463 (old book) and 08162415463 (Xero reference) are the same eleven digits with and without IATA hyphens. [old estate:trades.awb_or_bl_number 1038148 ("081-62415463"); xero:Invoices/268cf6d3-92b9-4ebe-9705-c8ac5f1cf534 reference ("1038148 AWB:08162415463")].
a question James McNamara
The trade (AUD 22,656.00): did the 384 cartons fly after Vision's 8 May cancellation advice, and if so whose invoice is it, Fresh Mart's or Sky Fresh's (the Xero contact was renamed on 30 Jul)? Credit in full if they did not fly? (1038148)
Amount in question: AUD 22,656.00 (Xero invoice 1038148). The review asked: "Did the 384 cartons fly on QF53 on 9 May, or was the 8 May cancellation acted on and the fruit held or sold elsewhere?". Raised by the agents' review, run.
Still open. Nothing has come back on this.
a question Quenton Carter
The growing region is unrecorded, or only a city or phyto place of origin, on the trades listed: what region stands for each? (the trade also: Brisbane or Sydney origin, cartons or bins? the trade: the accredited orchard and AA number for Korea.) (1038159, 1038317)
No amount turns on it alone. The same question stands on 1038037, 1038091, 1038135, 1038153, 1038159, 1038160, 1038291, 1038310, 1038317. The review asked: "What growing region should stand for the Majestic fruit, given the permit says only 'BRISBANE'?". Raised by the agents' review, run.
Still open. Nothing has come back on this.
a question James McNamara
Sky Fresh: the AUD 14,028.00 receipt was moved from the trade to the trade on 29 Jul. Put it back and chase Sky Fresh, or leave it and chase the trade? And what are Sky Fresh's payment terms (you said on 13 Aug they are not 30 days end of month)? (1037827, 1037812)
Amount in question: AUD 14,028.00 (Xero invoice 1037812 balance). The same question stands on 1037812. The review asked: "What are Sky Fresh's actual payment terms, given you have said they are not 30 days end of month?". Raised by the agents' review, run.
Still open. Nothing has come back on this.
a stage move who is not recorded · counterparty word
arrived
a counterparty on email: "Vision: 4 plts, 384 cartons of avo arrived; AWB gross 3972kg."
a stage move who is not recorded · document
invoiced
commercial invoice "1038148 Commercial Invoice.docx" for 1038148, attached to the message from exports@phytosanitaryservices.com.au of 7 May 2026 17:03 AEST ("RE: 1038148 - FRESH MART - SINGAPORE - 384 x AVO", email:19e013f9717d9dd9). Read by the desk from the mail: the file name names this trade.
a stage move who is not recorded · document
invoiced
invoice 1038148 for SKY FRESH-FRUITS IMPORT & EXP., AUD 22656, status AUTHORISED
5 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 13:48 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 17:33 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 17:33 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 17:33 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 17:34 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 17:22 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 17:04 AEDT; trade states at 9 Oct 2026 17:17 AEDT; WhatsApp messages at 9 Oct 2026 17:31 AEDT; WhatsApp pictures at 9 Oct 2026 17:33 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At ARRIVED
What is owed while a trade sits here: the customer advised, and the named consignee advised where he is not the customer. Late here means: the stated arrival date has passed with no notice from anyone.
Documents
| document | produced | it prints | |
|---|---|---|---|
| claim quality report | not stated | no total on it | recorded with no file on this machine |
| commercial invoice | not stated | no total on it | recorded with no file on this machine |
| credit note | not stated | no total on it | recorded with no file on this machine |
| purchase order | not stated | no total on it | recorded with no file on this machine |
| statement | not stated | no total on it | recorded with no file on this machine |
Received by email
| file | from | arrived | where it is |
|---|---|---|---|
| 1038148, 1038155 & 1038157.eml | Liam Fraser | 8 Oct 2026 18:12 AEDT | in trade 1038148's 10_Correspondence |
| RE: 1038148 - FRESH MART - SINGAPORE - 384 x AVO.eml | Liam Fraser | 8 Oct 2026 18:12 AEDT | in trade 1038148's 10_Correspondence |
| RE: 1038157 - SKY FRESH - SINGAPORE - 480 x AVOCADOS / 66 x ROCKMELONS .eml | Liam Fraser | 8 Oct 2026 18:12 AEDT | in trade 1038148's 10_Correspondence |
| FW: 1038148 - FRESHMART - QF53/09 - ETA SINGAPORE: 09/05/26 21:35 - (081-6241 5463).eml | WeiMin | 8 Oct 2026 13:47 AEDT | in trade 1038148's 10_Correspondence |
| Original 3 - (for Shipper) - 081-62415463.PDF | WeiMin | 8 Oct 2026 13:47 AEDT | in trade 1038148's 05_Freight |
| ci1038148.pdf | James McNamara | 8 Oct 2026 13:15 AEDT | in trade 1038148's 10_Correspondence |
Send
Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.
| what | pressed by | what became of it |
|---|---|---|
| Re: Xero correction today: invoice 1038148 back to FreshMart; reference on 1038157 to james@carterandassoc.com.au; cc quenton@carterandassoc.com.au, carterandassoc@obsidianadvisory.com.au |
James McNamara 8 Oct 2026 18:59 AEDT |
Sent at 8 Oct 2026 18:59 AEDT. Handed to Gmail; delivery not yet confirmed. The read-back could not find it in james@carterandassoc.com.au: no message with that subject is in the recipient mailbox. |
| Re: FreshMart Singapore, 384 trays Hass avocados, 9 May 2026 flight: who collected AWB 081-6241 5463 (1038148) to liam.fraser@vision.com.au; cc bneexport@vision.com.au, james@carterandassoc.com.au |
James McNamara 8 Oct 2026 17:35 AEDT |
Sent at 8 Oct 2026 17:35 AEDT. Handed to Gmail; delivery not yet confirmed. The read-back could not find it in james@carterandassoc.com.au: no message with that subject is in the recipient mailbox. |
| Re: FreshMart Singapore, 384 trays Hass avocados, 9 May 2026 flight: who collected AWB 081-6241 5463 (1038148) to liam.fraser@vision.com.au; cc bneexport@vision.com.au, james@carterandassoc.com.au |
James McNamara 8 Oct 2026 17:33 AEDT |
Sent at 8 Oct 2026 17:34 AEDT. Handed to Gmail; delivery not yet confirmed. The read-back could not find it in james@carterandassoc.com.au: no message with that subject is in the recipient mailbox. |
| Re: Xero correction today: invoice 1038148 back to FreshMart; reference on 1038157 to james@carterandassoc.com.au; cc quenton@carterandassoc.com.au, carterandassoc@obsidianadvisory.com.au |
James McNamara 8 Oct 2026 16:40 AEDT |
Sent at 8 Oct 2026 16:40 AEDT. Handed to Gmail; delivery not yet confirmed. The read-back could not find it in james@carterandassoc.com.au: no message with that subject is in the recipient mailbox. |
| Re: Fwd: FreshMart: invoice 1038148, 384 trays Hass avocados, 7 May 2026, AUD 22,656.00 to quenton@carterandassoc.com.au; cc james@carterandassoc.com.au, carterandassoc@obsidianadvisory.com.au |
James McNamara 8 Oct 2026 16:23 AEDT |
Sent at 8 Oct 2026 16:23 AEDT. Handed to Gmail; delivery not yet confirmed. The read-back could not find it in james@carterandassoc.com.au: no message with that subject is in the recipient mailbox. |
| Re: Fwd: FreshMart: invoice 1038148, 384 trays Hass avocados, 7 May 2026, AUD 22,656.00 to quenton@carterandassoc.com.au; cc james@carterandassoc.com.au |
James McNamara 8 Oct 2026 15:53 AEDT |
Sent at 8 Oct 2026 15:53 AEDT. Handed to Gmail; delivery not yet confirmed. The read-back could not find it in james@carterandassoc.com.au: no message with that subject is in the recipient mailbox. |
On hold: the trade shows arrived but not departed. Missing: the air waybill or bill of lading, which the forwarder supplies. Record it with the press below, or settle the disagreement. James McNamara settles it.
What takes it forward
DELIVERED is reached by pressing one of its own acts, and PAID IN is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.