Freshmart Singapore, 384 Hass avocados 28-30ct premium class to SIN, AUD 22,656.00 (1038148)
8 INVOICEDWhere it stands
- Where the goods are: landed at destination, since 8 Oct 2026 17:34 AEDT (email:exports@carterandassoc.com.au|1a11a3800e6326d3)
- What the customer has been told: last written to 8 Oct 2026 22:54 AEDT; not yet told the freight was booked, the forwarder had the goods, of a change and it arrived
- Receivable: nothing; the invoice is paid
- What happens next: On hold: 3 questions only James McNamara or Quenton Carter can answer are open on this trade. It is on the desk regardless; the questions are under "What is waiting, and on whom".. It is being finished by hand, off the desk; nothing is sent on it from here. The folder still needs a purchase order, a commercial invoice and a packing list.
Where this trade really stands
Trade 1038148 (384 trays Hass avocados, BNE to SIN) is closed: it was cancelled on 8 May before it flew, invoice 1038148 for AUD 22,656.00 is cancelled, and Sky Fresh is owed no journey notices.
What is blocking it: Vision (Liam Fraser, 8 Oct) said "1038148 doesn't exist" and that the order under AWB 081-6241 5463 is Sky Fresh's 1038157; its 8 May note records the order as cancelled. Obsidian confirmed the cancellation of the invoice on 8 Oct and FreshMart confirmed it owes nothing. The 8 Oct journey milestones come from our own emails to Vision, not from a carrier.
Sources that disagree
- The milestones were triggered by our own emails to Vision, not by a carrier report, so the trade record is wrong and our own record needs correcting.
8 Oct, desk record: Trade record shows booked, received and arrived milestones for AWB 08162415463 on 8 Oct.
8 Oct, Gmail, exports@: Vision says 1038148 doesn't exist; the AWB flew as Sky Fresh's 1038157 and the order was cancelled on 8 May. - The assessment predates the cancellation; the cancelled invoice and the 8 Oct corrected account stand.
23 Sep, desk record: The Sky Fresh account assessment still lists 1038148 (AUD 22,656) as owed, to be credited, totalling AUD 95,084.40.
8 Oct, Gmail, exports@: Invoice 1038148 is cancelled and Sky Fresh's corrected account is AUD 72,428.40.
| Date | What the record says | Source |
|---|---|---|
| 2 Oct | James ruled to credit Sky Fresh AUD 22,656.00 in full on invoice 1038148: the fruit never left Brisbane and Majestic never billed us. | decision page |
| 8 Oct | We told Sky Fresh its account is AUD 72,428.40 because invoice 1038148 (AUD 22,656.00) belongs to another customer. | Gmail, exports@ |
| 8 Oct | Liam Fraser (Vision): the order that went out under AWB 081-6241 5463 is Sky Fresh 1038157; Vision has no emails under 1038148. | Gmail, exports@ |
| 8 Oct | Liam forwarded the May emails; they show 1038148 was cancelled on 8 May before the flight and the AWB then carried Sky Fresh's 1038157. | Gmail, exports@ |
| 8 Oct | We told Liam the order is closed on our side and nothing further is needed from Vision. | Gmail, exports@ |
| 8 Oct | Atul Sangvekar confirmed invoice 1038148 is cancelled in the books and Majestic bill 260343 (AUD 14,592.00) is credited against bill 260358. | Gmail, exports@ |
| 8 Oct | We confirmed to FreshMart Singapore that its balance is AUD 0.00 and 1038148 is cancelled. | Gmail, exports@ |
Not known: Whether the 9 Oct notices to Sky Fresh are withdrawn on the trade record, since the milestones came from our own emails. Whether the credit-note entry titled 1038148 (AUD 14,592.00) is correctly allocated.
Risk: Invoice 1038148 is cancelled, so there is no receivable and no exposure. Atradius cover is not on the record for this trade.
Also: Review credit note 1038148 allocation, the desk, Fri 9 Oct
Next: Correct the trade record: clear false journey milestones, the desk, Fri 9 Oct
Read on 9 Oct from the invoices, payments, documents and messages held.
What the customer has been told
| Booked | Not told yet (this step was reached 8 Oct 2026 17:28 AEDT) |
| Received by the forwarder | Not told yet (this step was reached 8 Oct 2026 17:28 AEDT) |
| Departed | Not reached yet |
| Changes | Not told yet (this step was reached 8 Oct 2026 17:31 AEDT) |
| Arrived | Not told yet (this step was reached 8 Oct 2026 17:34 AEDT) |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
| product | quantity | sell | buy |
|---|---|---|---|
| Hass avocados | 384 | sell AUD 59.00, the unit it is per is not stated ledger invoice |
buy not stated landed or ex farm is not recorded |
The ledger
| document | counterparty | amount | state |
|---|---|---|---|
| credit note 1038148 |
The MajestIc Fruit Company linked by named on the document |
AUD 14,592.00 paid not stated, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due not stated no term printed on it |
| invoice 1038148 |
FRESHMART SINGAPORE PTE LTD linked by named on the document |
AUD 22,656.00 paid AUD 0.00, outstanding AUD 0.00 no instalment is recorded against this document |
Voided due 28 May 2026 Payment terms and trade limits as per signed agreement between Companies unless otherwise specified. |
Invoiced not stated, and the ledger carries nothing outstanding against it. Billed to us not stated, and the ledger carries nothing outstanding against it.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Open invoices for Freshmart Singapore, each with its state
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
| Trade P&L | total |
|---|---|
| Revenue | AUD 22,656.00 |
| Cost of goods so far | -AUD 14,592.00 |
| Customer's claim | AUD 14,592.00 |
| Gross profit | Incomplete: freight bill, grower bill not in |
| Gross margin (% of revenue) | Incomplete: freight bill, grower bill not in |
| Markup (% on cost) | Incomplete: freight bill, grower bill not in |
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | nothing in this folder is named as one |
| commercial invoice | nothing in this folder is named as one |
| packing list | nothing in this folder is named as one |
This trade cannot show a purchase order, a commercial invoice and a packing list to anybody who asks for them. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
0 files sit in this trade's folder, of which 0 files are typed as a document and 0 files could not be typed from what they print.
Dates
Its calendar
No dated event on this trade at all. No departure, no arrival, no due date and nothing owed by a date. A trade with no date on it is a trade nothing can chase.
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
5 things are missing, behind 25 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.
| what is missing | what it stops | who settles it |
|---|---|---|
| Not held | A captured message may affect the trade: Confirmation of accounting corrections in Xero from the finance accountant (1038148) | James McNamara open 25 hours by 8 Oct 2026 |
| To be done | Confirm the credit note titled "1038148" (AUD 14,592.00, applied to bill 260358) is correctly allocated and not a mislabelled entry that should sit elsewhere on Majestic's account. | Obsidian Advisory open 15 days no by-when set |
| 1038148 | The trade (AUD 22,656.00): did the 384 cartons fly after Vision's 8 May cancellation advice, and if so whose invoice is it, Fresh Mart's or Sky Fresh's (the Xero contact was renamed on 30 Jul)? Credit in full if they did not fly? (1038148) | James McNamara open 15 days no by-when set |
| growing region | The growing region is unrecorded, or only a city or phyto place of origin, on the trades listed: what region stands for each? (the trade also: Brisbane or Sydney origin, cartons or bins? the trade: the accredited orchard and AA number for Korea.) (1038159, 1038317) | Quenton Carter open 15 days no by-when set |
| sky fresh account | Sky Fresh: the AUD 14,028.00 receipt was moved from the trade to the trade on 29 Jul. Put it back and chase Sky Fresh, or leave it and chase the trade? And what are Sky Fresh's payment terms (you said on 13 Aug they are not 30 days end of month)? (1037827, 1037812) | James McNamara open 15 days no by-when set |
Freight
The freight
The estimate
Cost so far held in more than one currency; not held: international freight, produce.
Not in this estimate: DAFF inspection fees and any other DAFF charge billed to Carter and Associates direct are not in this estimate, and no DAFF permit or tonnage is priced in it either.
The card this estimate was struck from is not named on it.
| mode and carrier | document | dates | weights |
|---|---|---|---|
| air carrier not recorded, vessel or flight not recorded |
AWB 08162415463 | departed not stated arrived not stated |
gross weight not recorded chargeable weight not recorded |
| air carrier not recorded, vessel or flight not recorded |
AWB 081-62415463
The same document also carries 1038157. A cost on it is apportioned and labelled, never assigned whole. |
departed not stated arrived not stated |
gross weight not recorded chargeable weight not recorded |
Freight cost not known: no forwarder bill is linked to this trade in our copy of Xero, and none is in its folder. The rate card is a list rate and is a quoting figure, never a cost. Liam Fraser can supply the invoice. Owner: James McNamara.
No departure or arrival date, carrier, vessel or weight is recorded on this shipment yet: each is read off the forwarder's own document, and prints as a gap until then.
Market
Market
- Chile avocado into Singapore: in its peak weeks over the next eight weeks, against our avocado window (Hass, with market access in China, Korea and Japan). Expect price pressure; time volume ahead of it or hold for the lull (Seasonal export calendars (USDA FAS GAIN annual reports and industry bodies), read 7 Oct)
- Singapore imports of avocado in 2025: USD 71.2m. Australia 29%, Malaysia 18%, Thailand 11%, Philippines 5% (UN Comtrade public preview, read 7 Oct)
- Australia's fruit and nut exports to Singapore: AUD 25.4m in 2026-06 to 2026-08, +8% on the same three months a year earlier. Domestic competition for the same buyers (ABS International Trade in Goods, merchandise exports (SITC, country), read 7 Oct)
- Duty into Singapore: 0%; no preference to claim, no COO for duty. At the border, on top of duty: Goods and Services Tax on imports 9%. Rivals: US, Chile, Peru, South Africa, Egypt, New Zealand, China 0%. (Singapore Customs - Duties and Dutiable Goods Overview, read 1 Oct)
- avocado: 1 of 5 production regions have adverse weather in the next 7 days. Supply normal on weather alone (Bureau of Meteorology, state precis forecast, read 9 Oct)
- Brent: UNVERIFIED, so no price direction is drawn. the second source differs by 21.8%, more than 15%. Futures USD 102.96 (Fri 9 Oct); US EIA Brent SPOT price (Europe) via FRED USD 125.44 (Tue 6 Oct) (Brent front-month futures (BZ=F), ICE via Yahoo Finance chart endpoint, read 9 Oct)
- Singapore: Deepavali (Diwali) 8 Nov: a gifting and fruit demand peak in the Indian-diaspora and Indian trade; a public holiday. Sea freight to land before it should leave by c. 18 Oct; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- Singapore: Christmas Day 25 Dec to 26 Dec: public holiday; a retail peak in the weeks before. Sea freight to land before it should leave by c. 4 Dec; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- Singapore: Chinese New Year 6 Feb to 12 Feb: the largest fruit gifting season in the region (mandarins, grapes, pears); customs and ports close or slow for several days. Sea freight to land before it should leave by c. 16 Jan; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- Singapore: Ramadan 8 Feb to 9 Mar (approximate; moon sighting): a month of evening fruit demand across the Gulf and Malaysia, with shortened working hours at ports and customs. Sea freight to land before it should leave by c. 18 Jan; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
Commodity outlook. Feeds last read 9 Oct, 04:30 pm.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | FRESHMART SINGAPORE PTE LTD | the counterparty record |
| Grower | not named on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| FRESHMART SINGAPORE PTE LTD | +6567797111 | unproved |
| FRESHMART SINGAPORE PTE LTD | Acct FM account@fmart.com.sg | unproved |
| FRESHMART SINGAPORE PTE LTD | Desmond desmond@fmart.com.sg | unproved |
| FRESHMART SINGAPORE PTE LTD | Fely fely@fmart.com.sg | unproved |
| FRESHMART SINGAPORE PTE LTD | Peter peter@fmart.com.sg | unproved |
| FRESHMART SINGAPORE PTE LTD | WeiMin weimin@fmart.com.sg | unproved |
| FRESHMART SINGAPORE PTE LTD | Wei Xia weixia@fmart.com.sg | unproved |
Writing to us on this trade: Carter & Associates Finance carterandassoc@obsidianadvisory.com.au; WeiMin weimin@fmart.com.sg; Liam Fraser liam.fraser@vision.com.au; Wei Xia weixia@fmart.com.sg; Desmond desmond@fmart.com.sg; Carter & Associates messaging-service@post.xero.com; Fely fely@fmart.com.sg; VIF Export bneexport@vision.com.au; Phytosanitary Exports exports@phytosanitaryservices.com.au.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at INVOICED.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| TRADE OPENED needs our word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| BOOKED needs counterparty word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| DEPARTED needs document |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| ARRIVED needs counterparty word |
reached dated 8 May 2026, on a counterparty's word, which is not a document disputed, two readings, both shown, neither chosen.
|
1 piece of evidence. Each move is a line on the timeline below. |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
reached dated 7 May 2026, on a document |
2 pieces of evidence. Each move is a line on the timeline below. |
| PAID IN needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| PAID OUT needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
a question Liam Fraser · email
Liam Fraser asked and has had no answer — the trade (1038148)
On Thu 8 Oct in quenton@carterandassoc.com.au: "Hi please send your email communication with the trade reference 1038148 as we have nothing with this reference on file. Liam Fraser 0434614616 Vision Internati". Nothing has left from us in that thread since. It names trade 1038148.
Answered 9 Oct 2026 17:47 AEDT: Answered: our send "Re: FreshMart Singapore, 384 trays Hass avocados, 9 May 2026 flight: who collected AWB 081-6241 5463 (1038148)" to liam.fraser@vision.com.au of Thu 8 Oct (recorded send to the asker;). Closed by close_on_evidence..
what was said Carter & Associates · out · email · 3 of our mailboxes hold it
RE: FreshMart: invoice 1038148, 384 trays Hass avocados, 7 May 2026, AUD 22,656.00
Hi Wei Min, Confirmed: as at 8 October 2026, FreshMart Singapore has nothing outstanding with us. Your account this year: 1038153, issued 14 May 2026, AUD 7,722.00, paid 29 June 2026 1038156, issued 15 May 2026, AUD 16,432.00, paid 29 June 2026 1038323, issued 7 September 2026, AUD 18,504.00, paid 6 October 2026 1038148, issued 7 May 2026, AUD 22,656.00, voided Balance owing: AUD 0.00 Thank you fo
what was said Carter & Associates Finance · in · email · 3 of our mailboxes hold it
Re: Xero correction today: invoice 1038148 back to FreshMart; reference on 1038157
Hi James, The invoice 1038148 has now been voided in Xero, and I have noted the details regarding Majestic's bill 260343 being fully credited against bill 260358 for our records. Thanks for confirming the information. Thank you. Atul Sangvekar Accountant
image.png not captured, image.png not captured, image.png not captured, image.png not captured
what was said WeiMin · in · email · 3 of our mailboxes hold it
RE: FreshMart: invoice 1038148, 384 trays Hass avocados, 7 May 2026, AUD 22,656.00
Hi Carter team, Just a confirmation, we should have nothing outstanding to your company as of now. Please kindly send an updated SOA for us to reconcile Thank you
what was said Carter & Associates · out · email · 3 of our mailboxes hold it
RE: Fw: 1038148, 1038155 & 1038157
Hi Liam, Thank you for sending the May emails. This order dates from May, during the change-over of our administration, and our records had to be checked against yours before we could close it, which is why the questions came through today. Your emails confirm 1038148 was cancelled on 8 May before the flight, and the air waybill then carried Sky Fresh's 1038157. It is now closed on our side, and n
what was said Carter & Associates · out · email · 3 of our mailboxes hold it
Re: Xero correction today: invoice 1038148 back to FreshMart; reference on 1038157
Noted. Your email to Atul at Obsidian asks for invoice 1038148 (FreshMart Singapore, AUD 22,656.00) to be voided. It was cancelled on 8 May before it shipped, and Majestic bill 260343 (AUD 14,592.00) was credited against bill 260358. Nothing is needed from the desk. Obsidian's reply will come to you, and we will not chase them until you ask. CARTER & ASSOCIATES Excellence in Fresh Produce
what was said Carter & Associates · out · email · 3 of our mailboxes hold it
RE: FreshMart: invoice 1038148, 384 trays Hass avocados, 7 May 2026, AUD 22,656.00
Hi Wei Xia, Thank you for the detail. This order was placed in May while our administration was changing over, and our records needed to be checked and confirmed before we could close it out, which is why you were asked about it again today. That check is now complete: the order was cancelled on 8 May and the avocados were not shipped to you. Invoice 1038148 for AUD 22,656.00 is being voided, so p
a press James McNamara
send an email
recorded, and the projection did not rebuild afterwards: UNIQUE constraint failed: trade_stages.trade_id, trade_stages.stage_no. What this act recorded is in the Book. What the screens show may be behind it until it is rebuilt.
and 17 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
what was said James McNamara · out · email · 3 of our mailboxes hold it
Re: Xero correction today: invoice 1038148 back to FreshMart; reference on 1038157
Hi Atul, Thanks for making the change earlier, and apologies for the extra step. This order dates from May, during our administrative change-over, and it needed confirming against Vision's records. That is now done: Vision confirms the order was cancelled on 8 May before it shipped. Please void invoice 1038148 (FreshMart Singapore, AUD 22,656.00). Nothing is owed on it. For your records, Majestic'
what was saidWhatsApp the desk supervisor · out
(no subject)
FreshMart Singapore, 384 trays Hass avocados, AUD 22,656 (1038148): FreshMart says the avocados never arrived and has been waiting on a reply since 13:47. Vision now backs them. Liam said at 17:37 that AWB flew as Sky Fresh 1038157. Vision's 8 May note says this order was cancelled. Needed from you tonight or first thing tomorrow: credit or contest. The reply to Liam is waiting on the Approve queue, and the reminders on 1038148 should stop until you decide.
what was saidWhatsApp the desk supervisor · out
(no subject)
FreshMart Singapore, 384 trays Hass avocados, AUD 22,656 (1038148): FreshMart says the avocados never arrived and has been waiting on a reply since 13:47. Vision now backs them. Liam said at 17:37 that AWB flew as Sky Fresh 1038157. Vision's 8 May note says this order was cancelled. Needed from you tonight or first thing tomorrow: credit or contest. The reply to Liam is waiting on the Approve queue, and the reminders on 1038148 should stop until you decide.
what was said Liam Fraser · in · email · 3 of our mailboxes hold it
Fw: 1038148, 1038155 & 1038157
Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946
1038148, 1038155 & 1038157.eml, RE: 1038148 - FRESH MART - SINGAPORE - 384 x AVO.eml, image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.jpg not captured, image010.png not captured, RE: 1038157 - SKY FRESH - SINGAPORE - 480 x AVOCADOS / 66 x ROCKMELONS .eml, image009.jpg not captured, image010.png not captured, image012.png not captured, image013.png not captured, image014.png not captured, image015.png not captured, image016.png not captured, image017.png not captured, image018.png not captured, image019.png not captured, image020.png not captured, image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.jpg not captured
what was said Liam Fraser · in · email · 2 of our mailboxes hold it
Re: FreshMart Singapore, 384 trays Hass avocados, 9 May 2026 flight: who collected AWB 081-6241 5463 (1038148)
1038148 doesn’t exist, the order that went out under this awb is Sky Fresh 1038157, we have 0 records of any emails regarding 1038148 Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946 ________________________________
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
Re: FreshMart Singapore, 384 trays Hass avocados, 9 May 2026 flight: who collected AWB 081-6241 5463 (1038148)
Hi Liam, Thanks. Our earlier email on this shipment is in the thread below. The air waybill is , so please check your booking and handover records under that number. You have said Vision does not provide the Singapore collection record, the airline proof of delivery or the flown manifests. Could you ask the airline or the Singapore handling agent for them, or tell us who we should ask
a press James McNamara
send an email
and 17 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
Re: FreshMart Singapore, 384 trays Hass avocados, 9 May 2026 flight: who collected AWB 081-6241 5463 (1038148)
Hi Liam, Please search AWB , Brisbane to Singapore on the 9 May 2026 flight: 384 trays of Hass avocados consigned to FreshMart Singapore. FreshMart tells us the goods never arrived. Please confirm in writing who collected the 384 trays at Singapore and on what date, or, if nobody collected them, what became of them. The thread below sets out what we hold. Thank you. (1038148) CARTER &
a shipment update the journey
Arrived
a press James McNamara
send an email
and 17 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
what was said Liam Fraser · in · email · 3 of our mailboxes hold it
Re: FreshMart Singapore, 384 trays Hass avocados, 9 May 2026 flight, AUD 22,656.00: who collected AWB 081-6241 5463 (1038148)
Emails sent We do not provide * The delivery or collection record at Singapore on 21 May at 03:13: who collected it, which company, the signature, the delivery order and the pieces and weight released. * The airline proof of delivery and the flown manifests for 9 May and 20 May. Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946 ___________
a shipment update the journey
Changes
what was said Liam Fraser · in · email · 3 of our mailboxes hold it
Re: FreshMart Singapore, 384 trays Hass avocados, 9 May 2026 flight, AUD 22,656.00: who collected AWB 081-6241 5463 (1038148)
Hi please send your email communication with the trade reference 1038148 as we have nothing with this reference on file. Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946 ________________________________
a shipment update the journey
Booked
a shipment update the journey
Received by the forwarder
what was said Carter & Associates · out · email · 3 of our mailboxes hold it
Re: Xero correction today: invoice 1038148 back to FreshMart; reference on 1038157
Atul confirmed at 13:45 today that both corrections are made. The ledger read at 15:51 agrees on the first: invoice 1038148 (AUD 22,656.00, issued 7 May 2026, due 28 May) now sits on FRESHMART SINGAPORE PTE LTD, unpaid, AUD 22,656.00 due. I have not re-read 1038157 or the Sky Fresh total of AUD 72,428.40 since Atul's reply, so those are on his word. Nothing further is needed from you. CARTER & ASS
a press James McNamara
send an email
and 19 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
what was said Carter & Associates · out · email · 3 of our mailboxes hold it
Re: Fwd: FreshMart: invoice 1038148, 384 trays Hass avocados, 7 May 2026, AUD 22,656.00
Here is where 1038148 stands. Vision checked in the 384 trays on 8 May and that afternoon wrote "this order has been cancelled". FreshMart's report shows 0 of 384 received. The 21 May Sky Fresh collection under the reused air waybill was 3,771 kg. That is Sky Fresh's 1038157, not the 3,972 kg of 1038148. Today at 15:15 we asked Vision (Liam) to confirm in writing what happened to the 384 cartons.
a press James McNamara
send an email
and 17 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
what was said Carter & Associates · out · email · 3 of our mailboxes hold it
Re: Fwd: FreshMart: invoice 1038148, 384 trays Hass avocados, 7 May 2026, AUD 22,656.00
In hand. The reply to FreshMart is in James's queue as "Decide reply to FreshMart: says 1038148 never arrived", waiting on his decision. The trade record has not caught up: it still shows AWB as booked and not departed, under Sky Fresh. At 12:56 today we told Sky Fresh that 1038148 belongs to another customer. Before anything goes to FreshMart we need Vision's proof of who collected
a press James McNamara
send an email
and 17 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
what was said Carter & Associates · out · email · 3 of our mailboxes hold it
FreshMart Singapore, 384 trays Hass avocados, 9 May 2026 flight, AUD 22,656.00: who collected AWB 081-6241 5463 (1038148)
Hi Liam, We need Vision's written confirmation of who collected the Hass avocados for FreshMart Singapore, 384 trays, booked on QF53 on 9 May 2026 under AWB (our trade 1038148, AUD 22,656.00). FreshMart says it received none of them. The same AWB number was later used for a Sky Fresh shipment, and the Qantas tracking now shows that shipment as collected at Singapore. What the records
4 attachments on this message and the record holds none of them not at all.
what was said Quenton Carter · out · email · 3 of our mailboxes hold it
Fwd: FreshMart: invoice 1038148, 384 trays Hass avocados, 7 May 2026, AUD 22,656.00
Can we sort? ---------- Forwarded message --------- From: Wei Xia <weixia@fmart.com.sg> Date: Thu, 8 Oct 2026 at 12:59 pm Subject: RE: FreshMart: invoice 1038148, 384 trays Hass avocados, 7 May 2026, AUD 22,656.00 To: WeiMin <weimin@fmart.com.sg>, Carter & Associates < exports@carterandassoc.com.au>, Desmond <desmond@fmart.com.sg>, Acct FM < account@fmart.com.sg> Cc: quenton@carterandassoc.com.au
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what was said Wei Xia · in · email · 3 of our mailboxes hold it
RE: FreshMart: invoice 1038148, 384 trays Hass avocados, 7 May 2026, AUD 22,656.00
Dear All, See attached from Qantas tracking. This shipment belongs to Skyfresh. Thank you.
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what was said Carter & Associates Finance · in · email · 2 of our mailboxes hold it
Re: FreshMart: invoice 1038148, 384 trays Hass avocados, 7 May 2026, AUD 22,656.00
Hi James, Noted. Thank you for the update. Thank you. Atul Sangvekar Accountant
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what was said Carter & Associates Finance · in · email · 2 of our mailboxes hold it
Re: Sky Fresh: corrected account, AUD 72,428.40
Hi James, Noted. Thank you for the update. Thank you. Atul Sangvekar Accountant
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what was said WeiMin · in · email · 3 of our mailboxes hold it
RE: FreshMart: invoice 1038148, 384 trays Hass avocados, 7 May 2026, AUD 22,656.00
Hi all, Please kindly refer to Fely email sent earlier on stating that shipment did not arrive to your colleagues. We also had an internal email from our QC department showing that shipment did not arrive on the same date. Thank you
image001.png not captured, FW: 1038148 - FRESHMART - QF53/09 - ETA SINGAPORE: 09/05/26 21:35 - (081-6241 5463).eml, image001.jpg not captured, image002.png not captured, image003.png not captured, Original 3 - (for Shipper) - 081-62415463.PDF
what was said Carter & Associates Finance · in · email · 3 of our mailboxes hold it
Re: Xero correction today: invoice 1038148 back to FreshMart; reference on 1038157
Hi James, The invoices have been updated as requested in your email below. Thank you. Atul Sangvekar Accountant
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what was said James McNamara · out · email · 2 of our mailboxes hold it
Fwd: FreshMart: invoice 1038148, 384 trays Hass avocados, 7 May 2026, AUD 22,656.00
Atul, for your records: our request to FreshMart for 1038148, sent today. ---------- Forwarded message ---------- From: *Carter & Associates* <exports@carterandassoc.com.au> Date: Thu, Oct 8, 2026 at 1:56 AM Subject: FreshMart: invoice 1038148, 384 trays Hass avocados, 7 May 2026, AUD 22,656.00 To: <desmond@fmart.com.sg>, <account@fmart.com.sg> Cc: <weimin@fmart.com.sg>, <quenton@carterandassoc.co
ci1038148.pdf
what was said James McNamara · out · email · 2 of our mailboxes hold it
Fwd: Sky Fresh: corrected account, AUD 72,428.40
Atul, for your records: our corrected account to Sky Fresh, sent today. It goes with my email asking you to move 1038148 back to FreshMart. ---------- Forwarded message ---------- From: *Carter & Associates* <exports@carterandassoc.com.au> Date: Thu, Oct 8, 2026 at 1:56 AM Subject: Sky Fresh: corrected account, AUD 72,428.40 To: <brandon.skyfresh@gmail.com>, <skyfresh23@gmail.com> Cc: <dalstonlim9
what was said James McNamara · out · email · 3 of our mailboxes hold it
Xero correction today: invoice 1038148 back to FreshMart; reference on 1038157
Hi Atul, Please make two corrections in Xero today: 1. Invoice 1038148 (AUD 22,656.00, 384 trays Hass avocados, 7 May 2026) is on SKY FRESH-FRUITS IMPORT & EXP. It belongs to FRESHMART SINGAPORE PTE LTD. Move it back to the FreshMart contact. The commercial invoice, packing list, trade record and costing all name FreshMart as buyer. The air waybill number on it was later reused for a Sky Fresh shi
what was said Carter & Associates · out · email · 3 of our mailboxes hold it
FreshMart: invoice 1038148, 384 trays Hass avocados, 7 May 2026, AUD 22,656.00
Hi Desmond, In June you asked whether invoice 1038148 belongs to Sky Fresh. We have checked every record for this shipment, and it is FreshMart's: • Our trade record and costing name FreshMart Singapore as importer and consignee. • The commercial invoice and packing list are made out to FreshMart Singapore Pte Ltd: 384 trays Hass avocados, 28-30 count, Qantas, 9 May 2026. The commercial invoice is
1 attachment on this message and the record holds it not at all.
what was said Carter & Associates · out · email · 3 of our mailboxes hold it
Sky Fresh: corrected account, AUD 72,428.40
Hi Brandon, The statement of 23 September showed AUD 95,084.40. That was wrong, and we apologise. It included invoice 1038148 for AUD 22,656.00, which belongs to another customer. We are moving it off your account today. Your account is AUD 72,428.40: • Grapes, stonefruit and rockmelons, 17 March 2026: AUD 38,686.40, after the AUD 5,145.60 credit note (1038091) • Hass avocados and rockmelons, 16 M
a press James McNamara
strike the reconciliation
and 199 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
strike the reconciliation
and 199 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
strike the reconciliation
and 199 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
strike the reconciliation
- raised costed against billed: Departmental permit and tonnage, for James McNamara
- raised costed against billed: International Freight, for James McNamara
- raised costed against billed: produce, for James McNamara
- raised invoiced against paid: Invoice 1038148, for James McNamara
and 243 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
raise a claim
and 14 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
record_a_stage_change
- stage reached invoiced
and 9 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
record certified weights
waiting on one thing: Which shipment?
needs
a press James McNamara
record certified weights
waiting on one thing: Which shipment?
needs
a question James McNamara
Which trade carries AWB 081-62415463 — the trade, the trade or the trade — and should it come off the other two? (1038148, 1038155, 1038157)
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: AWB 081-62415463 belongs to 1038148. Vision's 8 May 2026 10:28/11:00 booking (4 plts, 384 cartons avocado, gross 3972kg, QF53 BNE>SIN 09.05 15:15) matches 1038148's cargo exactly, and the number is the Xero reference on invoice 1038148 itself. The same number also sits on invoice 1038157's Xero reference — a data-reuse collision the trade process already flags ("AWB 081-62415463 reused for two consignments (Freshmart 1038148 then Sky Fresh 1038157) — never key on the waybill") — that is the anomaly, not 1038148's holding of it. It was written onto 1038155 in error: the only 1038155 reference is Vision's 15 May draft AWB email sent the morning before that order's 16 May cancellation, never finalised. [Gmail (mail_C) 1038148 thread, Vision 8 May 2026 10:28/11:00 booking gist; Xero invoice 268cf6d3-92b9-4ebe-9705-c8ac5f1cf534 (1038148) reference "1038148 AWB:08162415463"; Xero invoice 67ff948c (1038157) reference "1038157 AWB: 081-6241 5463"].
a question James McNamara
Was a purchase order issued to Majestic for the 384 x 10kg, and is Majestic owed anything or was the order cancelled?
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: A purchase order was issued to Majestic (Dorrian) and paid in full. Xero bill 260343 (Majestic Fruit Company, dated 24 Apr 2026, due 18 May) is 384 cartons at AUD 38.00/carton = AUD 14,592.00, Status PAID in full (fully paid 20 May 2026) — matching 1038148's 384-carton, $38/pack order exactly. Majestic is not owed anything on this line. Separately, an unrelated Xero credit note titled "1038148" (ACCPAYCREDIT, AUD 14,592.00, same line description/quantity/price by coincidence) is applied against a different, unrelated Majestic bill (260358, Ct20/Ct23 stock) — Pauline's own account of this practice (in the 1038155 correspondence) is that such credit notes were created in Xero only for internal cash-flow allocation, never sent to the supplier, and are not evidence of a refund on the labelled trade. It should not be read as evidence that 1038148's buy side was cancelled or refunded. [Xero ACCPAY bill 068a4a2e-1aab-409b-9043-4297c1f2c265 (260343), Majestic Fruit Company, PAID AUD 14,592.00; Xero credit note a1736857-df51-420a-8019-d3f0f205061a ("1038148", ACCPAYCREDIT) applied to bill 260358; Gmail (mail_C 1038155) James to Pauline 22 Jun 2026 / Pauline's reply on internal-only Xero credit notes].
a question James McNamara
Should this trade be recorded as a cancellation rather than an open receivable?
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: The record does not support the old book's "DELIVERED" status, and it does not support a plain open receivable either. No stage is evidenced (no booking confirmation, no POD, no arrival record) beyond the invoice itself, and the last operational fact on file is Vision's 8 May 2026 14:32 cancellation advice, which was never walked back (no grower stand-down, no booking cancellation confirmation, no document withdrawal, no ledger void is on record). Per the handover rule that the old book is a claimant, DELIVERED does not stand on its own. Whether the trade ultimately becomes LOST (nothing shipped) depends on 1038148#1, which is unresolved on the record — so this should be carried as MONEY_OPEN with the cancellation-in-doubt flagged, not as a clean receivable, until #1 is answered. [old estate:trades trade status "DELIVERED" 1038148; Gmail (mail_C 1038148) Vision 8 May 2026 04:32 UTC (14:32 Sydney) cancellation gist; handover rule, James 22 Sep: the old book is a claimant].
a question James McNamara
shipments.transport_document_number: old book 081-62415463 vs 08162415463 (xero:Invoices/268cf6d3-92b9-4ebe-9705-c8ac5f1cf534 reference)
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: Same AWB, hyphen formatting only. 081-62415463 (old book) and 08162415463 (Xero reference) are the same eleven digits with and without IATA hyphens. [old estate:trades.awb_or_bl_number 1038148 ("081-62415463"); xero:Invoices/268cf6d3-92b9-4ebe-9705-c8ac5f1cf534 reference ("1038148 AWB:08162415463")].
a question James McNamara
The trade (AUD 22,656.00): did the 384 cartons fly after Vision's 8 May cancellation advice, and if so whose invoice is it, Fresh Mart's or Sky Fresh's (the Xero contact was renamed on 30 Jul)? Credit in full if they did not fly? (1038148)
Amount in question: AUD 22,656.00 (Xero invoice 1038148). The review asked: "Did the 384 cartons fly on QF53 on 9 May, or was the 8 May cancellation acted on and the fruit held or sold elsewhere?". Raised by the agents' review, run.
Still open. Nothing has come back on this.
a question Quenton Carter
The growing region is unrecorded, or only a city or phyto place of origin, on the trades listed: what region stands for each? (the trade also: Brisbane or Sydney origin, cartons or bins? the trade: the accredited orchard and AA number for Korea.) (1038159, 1038317)
No amount turns on it alone. The same question stands on 1038037, 1038091, 1038135, 1038153, 1038159, 1038160, 1038291, 1038310, 1038317. The review asked: "What growing region should stand for the Majestic fruit, given the permit says only 'BRISBANE'?". Raised by the agents' review, run.
Still open. Nothing has come back on this.
a question James McNamara
Sky Fresh: the AUD 14,028.00 receipt was moved from the trade to the trade on 29 Jul. Put it back and chase Sky Fresh, or leave it and chase the trade? And what are Sky Fresh's payment terms (you said on 13 Aug they are not 30 days end of month)? (1037827, 1037812)
Amount in question: AUD 14,028.00 (Xero invoice 1037812 balance). The same question stands on 1037812. The review asked: "What are Sky Fresh's actual payment terms, given you have said they are not 30 days end of month?". Raised by the agents' review, run.
Still open. Nothing has come back on this.
what was said james@carterandassoc.com.au · out · email
Open accounts - book corrections after today's reconciliation
(no specific reference to 1038326 in this message) Reply from james@ to Atul: 'Investigate the void advice. Everything else is correct' — approving the Export team's corrections other than the void items.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
Open accounts - book corrections after today's reconciliation
(no specific reference to 1038326 in this message) Atul re-sends (16 Sep) the same request asking whether to proceed with the Export team's AR corrections in Xero.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
Open accounts - book corrections after today's reconciliation
(no specific reference to 1038326 in this message) Atul follows up to James: asks again whether to proceed with the changes in Xero outlined in the Export team's email.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
Open accounts - book corrections after today's reconciliation
(no specific reference to 1038326 in this message) Atul asks James and Quenton whether to proceed with the Export team's AR corrections (voids, credit notes, adjustments) in Xero, as this is the first time Export has sent AR instructions directly.
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what was said exports@carterandassoc.com.au · out · email
Open accounts - book corrections after today's reconciliation
(no specific reference to 1038326 in this message) Exports desk to Atul: 23 AR book corrections (Sky Fresh, Freco void QC25004 AUD 8,960.00 duplicate, Barakat, Anusaya, Naidu, Total Fresh, Eastern Green, Eastern Wealth, Priority Produce, credit balances, Kibsons). CN-1038322 and CN-1038323 to CN-10…
what was said Carter & Associates · out · email
Atradius claim lodgement — FRESH MART (1038148) — AUD 22656.00
Graham, We are lodging an Atradius claim on FRESH MART for AUD 22656.00 (invoice 1038148). Primary invoice: 1038148 Customer total exposure: AUD 22656.00 90-day lodgement deadline: Wed 5 Aug Days remaining: 0 A claim-pack folder has been set up for this matter at the linked location. We are gathering the supporting documents (invoices, AR aging, dispute correspondence, signed agreements, and ship
what was said Carter & Associates · out · email
Atradius claim lodgement — FRESH MART (1038148) — AUD 22656.00
Graham, We are lodging an Atradius claim on FRESH MART for AUD 22656.00 (invoice 1038148). Primary invoice: 1038148 Customer total exposure: AUD 22656.00 90-day lodgement deadline: Wed 5 Aug Days remaining: 0 A claim-pack folder has been set up for this matter at the linked location. We are gathering the supporting documents (invoices, AR aging, dispute correspondence, signed agreements, and ship
what was said Carter & Associates · out · email
Atradius claim lodgement — FRESH MART (1038148) — AUD 22656.00
Graham, We are lodging an Atradius claim on FRESH MART for AUD 22656.00 (invoice 1038148). Primary invoice: 1038148 Customer total exposure: AUD 22656.00 90-day lodgement deadline: Wed 5 Aug Days remaining: 0 A claim-pack folder has been set up for this matter at the linked location. We are gathering the supporting documents (invoices, AR aging, dispute correspondence, signed agreements, and ship
what was said Carter & Associates · out · email
Atradius claim lodgement — FRESH MART (1038148) — AUD 22656.00
Graham, We are lodging an Atradius claim on FRESH MART for AUD 22656.00 (invoice 1038148). Primary invoice: 1038148 Customer total exposure: AUD 22656.00 90-day lodgement deadline: Wed 5 Aug Days remaining: 0 A claim-pack folder has been set up for this matter at the linked location. We are gathering the supporting documents (invoices, AR aging, dispute correspondence, signed agreements, and ship
what was said Carter & Associates · out · email
Atradius claim lodgement — FRESH MART (1038148) — AUD 22656.00
Graham, We are lodging an Atradius claim on FRESH MART for AUD 22656.00 (invoice 1038148). Primary invoice: 1038148 Customer total exposure: AUD 22656.00 90-day lodgement deadline: Wed 5 Aug Days remaining: 0 A claim-pack folder has been set up for this matter at the linked location. We are gathering the supporting documents (invoices, AR aging, dispute correspondence, signed agreements, and ship
what was said Carter & Associates · out · email
Atradius claim lodgement — FRESH MART (1038148) — AUD 22656.00
Graham, We are lodging an Atradius claim on FRESH MART for AUD 22656.00 (invoice 1038148). Primary invoice: 1038148 Customer total exposure: AUD 22656.00 90-day lodgement deadline: Wed 5 Aug Days remaining: 0 A claim-pack folder has been set up for this matter at the linked location. We are gathering the supporting documents (invoices, AR aging, dispute correspondence, signed agreements, and ship
what was said Carter & Associates · out · email
Atradius claim lodgement — FRESH MART (1038148) — AUD 22656.00
Graham, We are lodging an Atradius claim on FRESH MART for AUD 22656.00 (invoice 1038148). Primary invoice: 1038148 Customer total exposure: AUD 22656.00 90-day lodgement deadline: Wed 5 Aug Days remaining: 0 A claim-pack folder has been set up for this matter at the linked location. We are gathering the supporting documents (invoices, AR aging, dispute correspondence, signed agreements, and ship
what was said Carter & Associates · out · email
Atradius claim lodgement — FRESH MART (1038148) — AUD 22656.00
Graham, We are lodging an Atradius claim on FRESH MART for AUD 22656.00 (invoice 1038148). Primary invoice: 1038148 Customer total exposure: AUD 22656.00 90-day lodgement deadline: Wed 5 Aug Days remaining: 0 A claim-pack folder has been set up for this matter at the linked location. We are gathering the supporting documents (invoices, AR aging, dispute correspondence, signed agreements, and ship
what was said carterandassoc@obsidianadvisory.com.au · in · email
Re: Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Atul follow-up with statement as at 19Aug2026; same 1037812 $14,028 query; no customer reply in thread.
Statement for SKY FRESH-FRUITS IMPORT EXP. As At 19Aug2026 (1).pdf not captured
what was said Carter & Associates Finance · in · email
Re: Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Hi Brandon, Hope you are doing well! Just following up on my email below. Please find attached the updated outstanding payment statement for your review. Please note that we have added Invoice No. 1038148 to the attached statement, as it was inadvertently omitted from the previous version. We have reallocated the $14,028 payment to Invoice No. 1037827 and have now closed this invoice in our record [only the opening of this message is held]
what was said carterandassoc@obsidianadvisory.com.au · in · email
Re: Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Atul: received $15,102 and allocated to 1038163; repeats 1037812 $14,028 query and 1038148 added to statement.
Statement for SKY FRESH-FRUITS IMPORT EXP. As At 19Aug2026.pdf not captured
what was said Carter & Associates Finance · in · email
Re: Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Hi Brandon, Hope you are doing well! We received payment of $15,102 and allocated against Invoice no. 1038163. Please find attached the updated outstanding payment statement for your review. Please note that we have added Invoice No. 1038148 to the attached statement, as it was inadvertently omitted from the previous version. We have reallocated the $14,028 payment to Invoice No. 1037827 and have [only the opening of this message is held]
what was said carterandassoc@obsidianadvisory.com.au · in · email
Re: Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Atul follow-up (Fw) with 17Aug2026 statement; same 1037812 $14,028 query.
Statement for SKY FRESH-FRUITS IMPORT EXP. As At 17Aug2026.pdf not captured
what was said Carter & Associates Finance · in · email
Fw: Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Hi Brandon, Hope you are doing well! Just following up on my email below. Please find attached the updated outstanding payment statement for your review. Please note that we have added Invoice No. 1038148 to the attached statement, as it was inadvertently omitted from the previous version. We have reallocated the $14,028 payment to Invoice No. 1037827 and have now closed this invoice in our record [only the opening of this message is held]
what was said carterandassoc@obsidianadvisory.com.au · in · email
Re: Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Atul follow-up with statement as at 17Aug2026; same 1037812 $14,028 query; no reply from Brandon in thread.
Statement for SKY FRESH-FRUITS IMPORT EXP. As At 17Aug2026.pdf not captured
what was said Carter & Associates Finance · in · email
Re: Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Hi Brandon, Hope you are doing well! Just following up on my email below. Please find attached the updated outstanding payment statement for your review. Please note that we have added Invoice No. 1038148 to the attached statement, as it was inadvertently omitted from the previous version. We have reallocated the $14,028 payment to Invoice No. 1037827 and have now closed this invoice in our record [only the opening of this message is held]
what was said carterandassoc@obsidianadvisory.com.au · in · email
Re: Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Atul follow-up: same request re 1037812 $14,028 and 1038148 added to statement.
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what was said Carter & Associates Finance · in · email
Re: Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Hi Brandon, Hope you are doing well! Just following up on my email below. Please find attached the updated outstanding payment statement for your review. Please note that we have added Invoice No. 1038148 to the attached statement, as it was inadvertently omitted from the previous version. We have reallocated the $14,028 payment to Invoice No. 1037827 and have now closed this invoice in our record [only the opening of this message is held]
what was said carterandassoc@obsidianadvisory.com.au · in · email
Re: Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Atul follow-up: same as prior; 1038148 added to statement; 1037812 outstanding $14,028, asks for payment details.
Statement for SKY FRESH-FRUITS IMPORT EXP. As At 31Jul2026 (1).pdf not captured
what was said Carter & Associates Finance · in · email
Re: Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Hi Brandon, Hope you are doing well! Just following up on my email below. Please find attached the updated outstanding payment statement for your review. Please note that we have added Invoice No. 1038148 to the attached statement, as it was inadvertently omitted from the previous version. We have reallocated the $14,028 payment to Invoice No. 1037827 and have now closed this invoice in our record [only the opening of this message is held]
what was said carterandassoc@obsidianadvisory.com.au · in · email
Re: Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Atul follow-up: adds Invoice 1038148 to Sky Fresh statement (inadvertently omitted); repeats 1037812 now outstanding $14,028, asks if paid.
Statement for SKY FRESH-FRUITS IMPORT EXP. As At 31Jul2026.pdf not captured
what was said Carter & Associates Finance · in · email
Fw: Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Hi Brandon, Happy Friday! Just following up on my email below. Please find attached the updated outstanding payment statement for your review. Please note that we have added Invoice No. 1038148 to the attached statement, as it was inadvertently omitted from the previous version. We have reallocated the $14,028 payment to Invoice No. 1037827 and have now closed this invoice in our records. However, [only the opening of this message is held]
what was said quenton@carterandassoc.com.au · out · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Quenton forwards the thread to James.
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what was said Quenton Carter · out · email
Fwd: Fw: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
---------- Forwarded message --------- From: Carter & Associates Finance <carterandassoc@obsidianadvisory.com.au> Date: Thu, 30 Jul 2026 at 9:00 pm Subject: Re: Fw: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD To: Quenton Carter <quenton@carterandassoc.com.au> Cc: James McNamara <james@carterandassoc.com.au>, Carter & Associates Finance <carterandassoc@obsidianadvisory.com.au [only the opening of this message is held]
what was said carterandassoc@obsidianadvisory.com.au · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Atul: contact name updated, 'FRESHMART SINGAPORE PTE LTD' replaced with 'SKY FRESH-FRUITS IMPORT & EXP.'
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what was said Carter & Associates Finance · in · email
Re: Fw: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Hi Quenton, We have updated the contact's name and replaced 'FRESHMART SINGAPORE PTE LTD' with 'SKY FRESH-FRUITS IMPORT & EXP. Thank you. Atul Sangvekar Accountant [only the opening of this message is held]
what was said quenton@carterandassoc.com.au · out · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Quenton: "credit fresh mart and book sky fresh today".
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what was said Quenton Carter · out · email
Re: Fw: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
credit fresh mart and book sky fresh today thank you [only the opening of this message is held]
what was said carterandassoc@obsidianadvisory.com.au · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Atul follows up on the 1038148 customer-name question.
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what was said Carter & Associates Finance · in · email
Fw: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Hi Quenton and James, Just following up on my email below. Could you please advise on the request below? Would you like me to update the customer's name as requested in the email, or should we retain the existing customer name in Xero? Thank you. Atul Sangvekar Accountant [only the opening of this message is held]
what was said carterandassoc@obsidianadvisory.com.au · in · email
Re: Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Atul to Brandon: reallocated the $14,028 payment to 1037827 and closed it; 1037812 now shows outstanding $14,028; asks whether 1037812 was paid and for payment details.
Statement for SKY FRESH-FRUITS IMPORT EXP. As At 29Jul2026.pdf not captured
what was said Carter & Associates Finance · in · email
Re: Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Hi Brandon, Hope you are doing well! Please find attached the outstanding payment statement for your review. We have reallocated the $14,028 payment to Invoice No. 1037827 and have now closed this invoice in our records. However, this payment had previously been allocated to Invoice No. 1037812, which is now showing as outstanding with a balance of $14,028. Could you please check and confirm wheth [only the opening of this message is held]
what was said Carter & Associates · out · email
Atradius claim lodgement — FRESH MART (1038148) — AUD 22656.00
Graham, We are lodging an Atradius claim on FRESH MART for AUD 22656.00 (invoice 1038148). Primary invoice: 1038148 Customer total exposure: AUD 22656.00 90-day lodgement deadline: Wed 5 Aug Days remaining: 9 A claim-pack folder has been set up for this matter at the linked location. We are gathering the supporting documents (invoices, AR aging, dispute correspondence, signed agreements, and ship
what was said Carter & Associates · out · email
Final demand before Atradius lodgement — invoice 1038148 — AUD 22,656.00
Good morning, Invoice 1038148 for AUD 22,656.00 is now 60 days past due. Under our trade-credit-insurance terms, we must lodge a claim by day 90 to preserve our cover. This is your final opportunity to settle this specific invoice, or to provide a written reason against this specific invoice, before we lodge with Atradius. Lodgement will result in their direct contact with your business and likely
what was said Carter & Associates · out · email
Atradius claim lodgement — FRESH MART / FRESHMART SINGAPORE PTE LTD (1038148) — AUD 22656.00
Graham, We are lodging an Atradius claim on FRESH MART / FRESHMART SINGAPORE PTE LTD for AUD 22656.00 (invoice 1038148). Primary invoice: 1038148 Customer total exposure: AUD 22656.00 90-day lodgement deadline: Wed 5 Aug Days remaining: 13 A claim-pack folder has been set up for this matter at the linked location. We are gathering the supporting documents (invoices, AR aging, dispute corresponden
what was said james@carterandassoc.com.au · out · email
Outstanding requests and claims holding up customer payments
James: never send incorrect SOAs; claims need to be done in days, not a month.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
Outstanding requests and claims holding up customer payments
Atul: SOA is a regular weekly process; credit note review could take up to a month.
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what was said james@carterandassoc.com.au · out · email
Outstanding requests and claims holding up customer payments
James: why are you sending SOAs without completing the claim work?
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what was said carterandassoc@obsidianadvisory.com.au · in · email
Outstanding requests and claims holding up customer payments
Atul acknowledges item 3; will discuss other matters internally and respond.
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what was said Carter & Associates · out · email
Atradius claim lodgement — FRESH MART (1038148) — AUD 22656.00
Graham, We are lodging an Atradius claim on FRESH MART for AUD 22656.00 (invoice 1038148). Primary invoice: 1038148 Customer total exposure: AUD 22656.00 90-day lodgement deadline: Wed 5 Aug Days remaining: 14 A claim-pack folder has been set up for this matter at the linked location. We are gathering the supporting documents (invoices, AR aging, dispute correspondence, signed agreements, and shi
what was said james@carterandassoc.com.au · out · email
Outstanding requests and claims holding up customer payments
James to Atul: list all outstanding claims holding up payments; confirm invoice 1038148 has been reversed from Freshmart and re-billed to Sky Fresh as Desmond requested on 15 July; stop sending SOAs until claims corrected.
what was said Carter & Associates · out · email
Atradius claim lodgement — FRESHMART SINGAPORE PTE LTD (1038148) — AUD 22656.00
Graham, We are lodging an Atradius claim on FRESHMART SINGAPORE PTE LTD for AUD 22656.00 (invoice 1038148). Primary invoice: 1038148 Customer total exposure: AUD 22656.00 90-day lodgement deadline: Wed 5 Aug Days remaining: 17 A claim-pack folder has been set up for this matter at the linked location. We are gathering the supporting documents (invoices, AR aging, dispute correspondence, signed ag
what was said Carter & Associates · out · email
Atradius claim lodgement — FRESH MART (1038148) — AUD 22656.00
Graham, We are lodging an Atradius claim on FRESH MART for AUD 22656.00 (invoice 1038148). Primary invoice: 1038148 Customer total exposure: AUD 22656.00 90-day lodgement deadline: Wed 5 Aug Days remaining: 20 A claim-pack folder has been set up for this matter at the linked location. We are gathering the supporting documents (invoices, AR aging, dispute correspondence, signed agreements, and shi
what was said carterandassoc@obsidianadvisory.com.au · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Atul asks Quenton/James whether to move 1038148 to the customer named by FreshMart.
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what was said Carter & Associates Finance · in · email
Re: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Hi Quenton and James, Could you please advise on the email below? Would you like me to update the customer's name as requested in the email, or should we retain the existing customer name in Xero? Thank you. Atul Sangvekar Accountant [only the opening of this message is held]
what was said desmond@fmart.com.sg · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
FreshMart (Desmond): invoice 1038148 belongs to SKY FRESH; reverse it; "we have already settled all outstanding invoices with Carter & Associates." Quoted June SOA lists 1038156 $16,432.00.
RE: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD.eml not captured, Invoice 1038148.pdf not captured
what was said Desmond · in · email
RE: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Hi Atul, Last month, I informed Quenton, James, and the Carter team that Invoice #1038148 does not belong to us. It should be billed under SKY FRESH-FRUITS IMP & EXP PTE LTD instead. Kindly reverse this invoice from our account, as we have already settled all outstanding invoices with Carter & Associates. Thanks [only the opening of this message is held]
what was said exports@carterandassoc.com.au · out · email
Prepared reply to Quenton — Re: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Exports desk draft reply (for James' OK): 1038148 $22,656 Hass avocado invoice 'genuine, correctly recorded and unpaid', 48 days past 28 May due date; Freshmart given until 20 July; Atradius deadline 5 August.
what was said quenton@carterandassoc.com.au · out · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Quenton forwards invoice 1038148 to Atul/James: "Needs to be resolved".
Invoice 1038148.pdf not captured
what was said Quenton Carter · out · email
Fwd: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
here it is Needs to be resolved ---------- Forwarded message --------- From: Carter & Associates Finance <carterandassoc@obsidianadvisory.com.au> Date: Wed, 15 Jul 2026 at 13:06 Subject: Re: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD To: WeiMin <weimin@fmart.com.sg>, Acct FM <account@fmart.com.sg> Cc: Desmond <desmond@fmart.com.sg>, Leanne <leanne@fmart.com.sg>, Quenton Car [only the opening of this message is held]
what was said carterandassoc@obsidianadvisory.com.au · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Atul sends Invoice 1038148 to FreshMart.
Invoice 1038148.pdf not captured
what was said Carter & Associates Finance · in · email
Re: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Hi Team, Please find the attached invoice as per below requested. Thank you. Atul Sangvekar Accountant [only the opening of this message is held]
what was said Quenton Carter · out · email
Fwd: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
hi Atul We need to give more in formation ---------- Forwarded message --------- From: WeiMin <weimin@fmart.com.sg> Date: Fri, 10 Jul 2026 at 12:45 pm Subject: RE: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD To: carterandassoc@obsidianadvisory.com.au < carterandassoc@obsidianadvisory.com.au>, Acct FM <account@fmart.com.sg>, quenton@carterandassoc.com.au <quenton@carterandass [only the opening of this message is held]
what was said carterandassoc@obsidianadvisory.com.au · in · email
Re: Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Atul to Brandon: $14,028 received 21 Nov 2025 was applied to 1037812 instead of 1037827; 1037812 total $43,550, balance $29,522 received 7 Jan 2026 (quotes Brandon 7 Jul 'First invoice had been paid' and 10 Jul 'balance invoices left 3 yes?').
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what was said Carter & Associates Finance · in · email
Re: Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Hi Brandon, Thank you for your email. Please note that the following four invoices remain outstanding for payment. Please note that regarding Invoice no. 1037827 - We received a payment of $14,028 on 21 November 2025, which was applied to Invoice No. 1037812 instead of Invoice No. 1037827. Invoice No. 1037812 had a total value of $43,550, leaving an outst [only the opening of this message is held]
what was said weimin@fmart.com.sg · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
FreshMart (Lim Wei Min): no such invoice or outstanding in their system; asks for the invoice.
what was said WeiMin · in · email
RE: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Hi Carter team, Looking through our system, we do not have this invoice or any outstanding to your company. Are you able to send this invoice across for our checking? Thank you [only the opening of this message is held]
what was said messaging-service@post.xero.com · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Automated Xero statement to FreshMart: outstanding total $22656.00 AUD, more than 30 days beyond terms (30 days EOM).
Statement for FRESHMART SINGAPORE PTE LTD As At 09Jul2026.pdf not captured
what was said Carter & Associates · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Dear FRESHMART SINGAPORE PTE LTD, This is a reminder that you have an overdue account with an outstanding total of $22656.00 AUD. We note that you have a total of $22656.00 that is more than 30 days beyond agreed terms of trade, which are 30 days EOM. Please find the attached Statement of Account detailing your outstanding balance. Please note that any pending claims on the invoices sent that are [only the opening of this message is held]
what was said Carter & Associates · out · email
FINAL NOTICE — Carter & Associates invoice 1038148 — AUD 22,656.00 — 30 days past due
Good morning, This is a final notice in respect of invoice 1038148 for AUD 22,656.00, originally due Thu 28 May, now 30 days past due. Unless this specific invoice is settled in full, or a written response specific to the invoice is received within 7 days, we will proceed with our formal recovery process. This may include trade-credit-insurance lodgement and, if necessary, legal recovery, with ass
what was said carterandassoc@obsidianadvisory.com.au · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Pauline sends FreshMart statement as at 18 Jun 2026 to James.
Statement for FRESHMART SINGAPORE PTE LTD As At 18Jun2026.pdf not captured
what was said Carter & Associates Finance · in · email
Re: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Hi James, Hope you are well! Please find the attached statement as you requested below email. Please let me know if you have any questions. Thanks! Pauline Accountant [only the opening of this message is held]
what was said james@carterandassoc.com.au · out · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
James to Pauline: please provide FreshMart statement before 3pm meeting.
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what was said James McNamara · out · email
Fwd: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Hi Pauline, Please provide this prior to Fresh Mart prior to our meeting at 3pm. Thank you, James ---------- Forwarded message --------- From: Desmond <desmond@fmart.com.sg> Date: Wed, 17 Jun 2026 at 12:55 Subject: RE: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD To: quenton@carterandassoc.com.au <quenton@carterandassoc.com.au>, James McNamara <james@carterandassoc.com.au>, c [only the opening of this message is held]
what was said Quenton Carter · out · email
Fwd: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
---------- Forwarded message --------- From: Desmond <desmond@fmart.com.sg> Date: Wed, 17 Jun 2026 at 12:55 pm Subject: RE: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD To: quenton@carterandassoc.com.au <quenton@carterandassoc.com.au>, James McNamara <james@carterandassoc.com.au>, carterandassoc@obsidianadvisory.com.au < carterandassoc@obsidianadvisory.com.au>, administration [only the opening of this message is held]
what was said desmond@fmart.com.sg · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
FreshMart (Desmond) asks for the latest Statement of Account.
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what was said Desmond · in · email
RE: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Hi Quenton & James Can we have the latest Statement of account ? [only the opening of this message is held]
what was said desmond@fmart.com.sg · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
FreshMart (Desmond): after reconciling SOA, invoice 1038148 does not belong to FreshMart, should be SKY FRESH; asks SOA amended. Quoted SOA lists 1038156 due 5 Jun 2026, 16,432.00 balance 16,432.00.
081-6241-5463.eml not captured, FW: 1038148 - FRESHMART - QF53/09 - ETA SINGAPORE: 09/05/26 21:35 - (081-6241 5463).eml not captured, Original 3 - (for Shipper) - 081-62415463.PDF not captured
what was said Desmond · in · email
RE: Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Hi , After reconciling the SOA with our records, we found that Invoice #1038148 does not belong to us - it should be under SKY FRESH-FRUITS IMP & EXP PTE LTD instead. Could you kindly amend the SOA accordingly? Thank you [only the opening of this message is held]
what was said messaging-service@post.xero.com · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Automated Xero statement to FreshMart: overdue account, outstanding total $46,810.00 AUD (statement lines per quoted copies: 1038148 $22,656.00, 1038153 $7,722.00, 1038156 $16,432.00).
Statement for FRESHMART SINGAPORE PTE LTD As At 09Jun2026.pdf not captured
what was said Carter & Associates · in · email
Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD
Dear FRESHMART SINGAPORE PTE LTD, This is a reminder that you have an overdue account with an outstanding total of $46,810.00 AUD. Please find the attached Statement of Account detailing your outstanding balance. Please note that any pending claims on the invoices sent that are requested after the issuance of this statement will not be included. We politely remind you that to ensure continued trad [only the opening of this message is held]
a claim James McNamara
a customer claim, accepted AUD 14,592.00
As per "Statement from Carter & Associates for FRESHMART SINGAPORE PTE LTD", Tue 9 Jun: Automated Xero statement to FreshMart: overdue account, outstanding total $46,810.00 AUD (statement lines per quoted copies: 1038148 $22,656.00, 1038153 $7,722.00, 1038156 $16,432.00).
what was said Fely · in · email
FW: 1038148 - FRESHMART - QF53/09 - ETA SINGAPORE: 09/05/26 21:35 - (081-6241 5463)
Dear Team, Shipment did not arrive on schedule. Please advise updated ETA as no details found on Qantas' website. Thank you! [only the opening of this message is held]
what was said bneexport@vision.com.au · in · email
RE: 1038148 - FRESH MART - SINGAPORE - 384 x AVO
Vision (8 May 2026 04:32 UTC): 'I've just been advised this order has been cancelled.'
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what was said VIF Export · in · email
RE: 1038148 - FRESH MART - SINGAPORE - 384 x AVO
Hi Heidi, Please note I’ve just been advised this order has been cancelled. [only the opening of this message is held]
what was said Phytosanitary Exports · in · email
RE: 1038148 - FRESHMART - QF53/09 - ETA SINGAPORE: 09/05/26 21:35 - (081-6241 5463)
Hello, Please find attached the final AWB. [only the opening of this message is held]
what was said exports@phytosanitaryservices.com.au · in · email
RE: 1038148 - FRESH MART - SINGAPORE - 384 x AVO
PSS: thank you.
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what was said Phytosanitary Exports · in · email
RE: 1038148 - FRESH MART - SINGAPORE - 384 x AVO
Thank you 😊 Best Regards, Heidi McLaughlin Phone: ON BEHALF OF [A black background with green text AI-generated content may be incorrect.]<https://www.carterandassoc.com.au/> [only the opening of this message is held]
what was said bneexport@vision.com.au · in · email
RE: 1038148 - FRESH MART - SINGAPORE - 384 x AVO
Vision sends pre-alert docs (RFP, AWB 081-62415463) for next day's flight.
QC1038148 BNE SIN RFP 10808049.pdf not captured, Original 3 - (for Shipper) - 081-62415463.PDF not captured
what was said VIF Export · in · email
RE: 1038148 - FRESH MART - SINGAPORE - 384 x AVO
Thanks Heidi, Please find pre-alert docs attached for tomorrow’s flight AWB 081-62415463. [only the opening of this message is held]
what was said Phytosanitary Exports · in · email
1038148 - FRESHMART - QF53/09 - ETA SINGAPORE: 09/05/26 21:35 - (081-6241 5463)
Hello, Please find attached final documents for your airfreight to Singapore. We will forward the AWB once available. [only the opening of this message is held]
what was said exports@phytosanitaryservices.com.au · in · email
RE: 1038148 - FRESH MART - SINGAPORE - 384 x AVO
PSS sends final 1038148 commercial invoice and packing list; asks for AWB and RFP.
1038148 Commercial Invoice.pdf not captured, 1038148 Packing List.pdf not captured
what was said Phytosanitary Exports · in · email
RE: 1038148 - FRESH MART - SINGAPORE - 384 x AVO
Hi Angela, Thank you. Please forward AWB and COMP RFP once available 😊 [only the opening of this message is held]
what was said bneexport@vision.com.au · in · email
RE: 1038148 - FRESH MART - SINGAPORE - 384 x AVO
Vision booking: AWB 081-62415463, BNE>SIN, QF53 09.05 15:15, ETA 09.05 21:35.
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what was said VIF Export · in · email
RE: 1038148 - FRESH MART - SINGAPORE - 384 x AVO
Hi Heidi, Sorry that I omitted to advise the booking details, that would be handy! Please find below; AWB: 081-62415463 1 x PMC BNE > SIN ETD: QF53/09.05 15:15 ETA: 09.05 21:35 [only the opening of this message is held]
what was said bneexport@vision.com.au · in · email
RE: 1038148 - FRESH MART - SINGAPORE - 384 x AVO
Vision: 4 plts, 384 cartons of avo arrived; AWB gross 3972kg.
4194_001.pdf not captured
a stage move who is not recorded · counterparty word
arrived
a counterparty on email: "Vision: 4 plts, 384 cartons of avo arrived; AWB gross 3972kg."
what was said VIF Export · in · email
RE: 1038148 - FRESH MART - SINGAPORE - 384 x AVO
Hi Heidi, 4 plts, 384 cartons of Avo arrived this morning per attached check in. Gross weight for AWB will be 3972kg. Will send AWB and RFP later today. [only the opening of this message is held]
what was said exports@phytosanitaryservices.com.au · in · email
RE: 1038148 - FRESH MART - SINGAPORE - 384 x AVO
PSS sends updated preliminary docs with Fresh Mart consignee address.
1038148 Commercial Invoice.docx not captured, 1038148 Packing List.docx not captured
what was said Phytosanitary Exports · in · email
RE: 1038148 - FRESH MART - SINGAPORE - 384 x AVO
Hello, Please find attached updated preliminary documents to include the consignee address for Fresh Mart. Please advise flight details once available. [only the opening of this message is held]
what was said exports@phytosanitaryservices.com.au · in · email
RE: 1038148 - FRESH MART - SINGAPORE - 384 x AVO
PSS (Heidi) sends Vision preliminary docs for 1038148: 384 x 10kg Hass avocados Premium 28-30ct from Majestic 08/05/26; awaiting Fresh Mart address.
1038148 Commercial Invoice.docx not captured, 1038148 Packing List.docx not captured
a stage move who is not recorded · document
invoiced
commercial invoice "1038148 Commercial Invoice.docx" for 1038148, attached to the message from exports@phytosanitaryservices.com.au of 7 May 2026 17:03 AEST ("RE: 1038148 - FRESH MART - SINGAPORE - 384 x AVO", email:19e013f9717d9dd9). Read by the desk from the mail: the file name names this trade.
what was said Phytosanitary Exports · in · email
RE: 1038148 - FRESH MART - SINGAPORE - 384 x AVO
Hello, Please find attached preliminary documents for 1038148. Please note, we are awaiting the address details for Fresh Mart – we will update the documents with this once known. 384 X 10KG HASS AVOCADOS - PREMIUM 28-30CT - GROSS 11KG – Coming from Majestic 08/05/26 Please advise flight details once available. [only the opening of this message is held]
what was said Phytosanitary Exports · in · email
Purchase Order - 1038148 - 384 x Avocados - Majestic
Hello, Please find attached Purchase Order for 1038148 to be delivered to Vision International for Export Airfreight. [only the opening of this message is held]
what was said quenton@carterandassoc.com.au · out · email
1038148
Quenton trade request 1038148: supplier Majestic, 384 x 10kg Hass avocado Premium 28/30, buy 38/pack; consignee FRESH MART SINGAPORE; sell 59/pack AUD; air via Vision Brisbane.
what was said Quenton Carter · out · email
1038148
TRADE REQUEST 1 REQUEST PER PURCHASE ORDER TO BE RAISED (SEPARATE BY USING ALPHA CHARACTER AT THE END) REQUESTED BY QUENTON TRADE # 1038148 DOMESTIC PURCHASE DETAILS GROWER / SUPPLIER MAJESTIC DELIVER TO: VISION BRIS REQUESTED DELIVERY DATE: 08/08/26 TRANSPORT (LOCAL): PRODUCT: AVOCADO VARIETY HASS GRADE / CLASS PREMIUM QTY 384 SIZE 28/30 CLASS PREMIUM PACK TYPE 10kg BULK NET WEIGHT PER PACK 10kg [only the opening of this message is held]
a stage move who is not recorded · document
invoiced
invoice 1038148 for SKY FRESH-FRUITS IMPORT & EXP., AUD 22656, status AUTHORISED
a document this platform · made here
claim quality report
held by FRESHMART SINGAPORE PTE LTD, Triumph Accounting Pty Ltd T/A Obsidian Advisory.
a document this platform · made here
commercial invoice
held by FRESHMART SINGAPORE PTE LTD, Triumph Accounting Pty Ltd T/A Obsidian Advisory.
a document this platform · made here
credit note
held by Triumph Accounting Pty Ltd T/A Obsidian Advisory.
a document this platform · made here
purchase order
held by Triumph Accounting Pty Ltd T/A Obsidian Advisory.
a document this platform · made here
statement
held by Triumph Accounting Pty Ltd T/A Obsidian Advisory.
5 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 13:48 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 17:47 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 17:47 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 17:47 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 17:47 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 17:22 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 17:04 AEDT; trade states at 9 Oct 2026 17:47 AEDT; WhatsApp messages at 9 Oct 2026 17:46 AEDT; WhatsApp pictures at 9 Oct 2026 17:43 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At ARRIVED
What is owed while a trade sits here: the customer advised, and the named consignee advised where he is not the customer. Late here means: the stated arrival date has passed with no notice from anyone.
Documents
| document | produced | it prints | |
|---|---|---|---|
| claim quality report | not stated | no total on it | recorded with no file on this machine |
| commercial invoice | not stated | no total on it | recorded with no file on this machine |
| credit note | not stated | no total on it | recorded with no file on this machine |
| purchase order | not stated | no total on it | recorded with no file on this machine |
| statement | not stated | no total on it | recorded with no file on this machine |
Received by email
| file | from | arrived | where it is |
|---|---|---|---|
| 1038148, 1038155 & 1038157.eml | Liam Fraser | 8 Oct 2026 18:12 AEDT | in trade 1038148's 10_Correspondence |
| RE: 1038148 - FRESH MART - SINGAPORE - 384 x AVO.eml | Liam Fraser | 8 Oct 2026 18:12 AEDT | in trade 1038148's 10_Correspondence |
| RE: 1038157 - SKY FRESH - SINGAPORE - 480 x AVOCADOS / 66 x ROCKMELONS .eml | Liam Fraser | 8 Oct 2026 18:12 AEDT | in trade 1038148's 10_Correspondence |
| FW: 1038148 - FRESHMART - QF53/09 - ETA SINGAPORE: 09/05/26 21:35 - (081-6241 5463).eml | WeiMin | 8 Oct 2026 13:47 AEDT | in trade 1038148's 10_Correspondence |
| Original 3 - (for Shipper) - 081-62415463.PDF | WeiMin | 8 Oct 2026 13:47 AEDT | in trade 1038148's 05_Freight |
| ci1038148.pdf | James McNamara | 8 Oct 2026 13:15 AEDT | in trade 1038148's 10_Correspondence |
Send
Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.
| what | pressed by | what became of it |
|---|---|---|
| Re: Xero correction today: invoice 1038148 back to FreshMart; reference on 1038157 to james@carterandassoc.com.au; cc quenton@carterandassoc.com.au, carterandassoc@obsidianadvisory.com.au |
James McNamara 8 Oct 2026 18:59 AEDT |
Sent at 8 Oct 2026 18:59 AEDT. Handed to Gmail; delivery not yet confirmed. The read-back could not find it in james@carterandassoc.com.au: no message with that subject is in the recipient mailbox. |
| Re: FreshMart Singapore, 384 trays Hass avocados, 9 May 2026 flight: who collected AWB 081-6241 5463 (1038148) to liam.fraser@vision.com.au; cc bneexport@vision.com.au, james@carterandassoc.com.au |
James McNamara 8 Oct 2026 17:35 AEDT |
Sent at 8 Oct 2026 17:35 AEDT. Handed to Gmail; delivery not yet confirmed. The read-back could not find it in james@carterandassoc.com.au: no message with that subject is in the recipient mailbox. |
| Re: FreshMart Singapore, 384 trays Hass avocados, 9 May 2026 flight: who collected AWB 081-6241 5463 (1038148) to liam.fraser@vision.com.au; cc bneexport@vision.com.au, james@carterandassoc.com.au |
James McNamara 8 Oct 2026 17:33 AEDT |
Sent at 8 Oct 2026 17:34 AEDT. Handed to Gmail; delivery not yet confirmed. The read-back could not find it in james@carterandassoc.com.au: no message with that subject is in the recipient mailbox. |
| Re: Xero correction today: invoice 1038148 back to FreshMart; reference on 1038157 to james@carterandassoc.com.au; cc quenton@carterandassoc.com.au, carterandassoc@obsidianadvisory.com.au |
James McNamara 8 Oct 2026 16:40 AEDT |
Sent at 8 Oct 2026 16:40 AEDT. Handed to Gmail; delivery not yet confirmed. The read-back could not find it in james@carterandassoc.com.au: no message with that subject is in the recipient mailbox. |
| Re: Fwd: FreshMart: invoice 1038148, 384 trays Hass avocados, 7 May 2026, AUD 22,656.00 to quenton@carterandassoc.com.au; cc james@carterandassoc.com.au, carterandassoc@obsidianadvisory.com.au |
James McNamara 8 Oct 2026 16:23 AEDT |
Sent at 8 Oct 2026 16:23 AEDT. Handed to Gmail; delivery not yet confirmed. The read-back could not find it in james@carterandassoc.com.au: no message with that subject is in the recipient mailbox. |
| Re: Fwd: FreshMart: invoice 1038148, 384 trays Hass avocados, 7 May 2026, AUD 22,656.00 to quenton@carterandassoc.com.au; cc james@carterandassoc.com.au |
James McNamara 8 Oct 2026 15:53 AEDT |
Sent at 8 Oct 2026 15:53 AEDT. Handed to Gmail; delivery not yet confirmed. The read-back could not find it in james@carterandassoc.com.au: no message with that subject is in the recipient mailbox. |
On hold: the trade shows arrived but not departed. Missing: the air waybill or bill of lading, which the forwarder supplies. Record it with the press below, or settle the disagreement. James McNamara settles it.
What takes it forward
DELIVERED is reached by pressing one of its own acts, and PAID IN is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.