Ban Fresh Marketing, 192 Angelino plums 48mm – premium to SIN, flew 18 May 2026, AUD 8,736.00 (1038154)
9 PAID INWhere it stands
- Where the goods are: landed at destination, since 19 May 2026 12:00 AEST (Vision International)
- What the customer has been told: nothing yet; not yet told the freight was booked, it left and it arrived
- Receivable: nothing; the invoice is paid
- Receivable: overpayment -AUD 800.00 on this trade
- Receivable, net on this trade: -AUD 800.00
- What happens next: On hold: 1 question only James McNamara can answer is open on this trade. It is on the desk regardless; the questions are under "What is waiting, and on whom".. It is being finished by hand, off the desk; nothing is sent on it from here. The folder still needs a purchase order, a commercial invoice and a packing list.
- Not certain: That it left is taken from the ETD held; no word from the forwarder or the carrier says so.
Where this trade really stands
Trade 1038154, 192 Angelino plums MEL to SIN on QF37, landed 19 May and is fully paid; Ban Fresh is owed an AUD 800 overpayment (AUD -800 owed), while Phyto Services' two AUD 275 bills stay open and disputed.
What is blocking it: The sale invoice 1038154 shows nothing unpaid, and an AUD 800 overpayment received 16 Jun sits unallocated. Nobody has yet told Ban Fresh what happens to it. The only open amounts on the trade are on the cost side: two Phyto Services bills and a freight costing nobody has matched.
| Date | What the record says | Source |
|---|---|---|
| 14 May | Invoice 1038154 to Ban Fresh Marketing issued, total AUD 8,736, due 4 Jun; paid AUD 7,680, unpaid AUD 0. | Xero |
| 18 May | Flight QF37, air waybill 081-62415625, 2,080 kg gross. The departure is taken from the ETD held; neither Vision nor the carrier has said it left. | desk record |
| 19 May | Stated as landed at Singapore, reported by Vision International. | desk record |
| 4 Jun | Credit note CN-1038285 to Ban Fresh, AUD 1,056, issued and applied to invoice 1038154; fully applied, unpaid AUD 0. | Xero |
| 16 Jun | Ban Fresh overpaid AUD 800 on invoice 1038154; it is unallocated in Xero (recorded 25 Jun). | Xero |
| 27 May | Vision International freight bill 00238793 paid in full; the desk holds no matched international freight figure for the trade. | Xero |
| 3 Oct | James, from exports@, told Phyto Services that the AUD 2,162.50 balance remains disputed. Phyto Services' bills INV-11952 and INV-12014 on this trade are AUD 275 each, unpaid. | Gmail, exports@ |
Not known: Whether Ban Fresh wants the AUD 800 refunded or kept as credit. Whether the freight bill matches the booking, and 1038154's share of the AUD 4,941.60 credit request to Vision. Whether Vision has confirmed the plums were delivered to the consignee. Whether Ban Fresh's address banfreshmpl@gmail.com is correct; it is unproved.
Risk: The customer owes nothing, so credit cover (not on the record) is not in play. The exposure is our own: AUD 800 held for Ban Fresh and the disputed Phyto Services balance.
Also: Propose Xero allocation of the AUD 800 overpayment, the desk, Mon 12 Oct
Next: Ask Ban Fresh: refund or credit AUD 800, James, Fri 9 Oct
Read on 9 Oct from the invoices, payments, documents and messages held.
What the customer has been told
| Booked | Not told yet (this step was reached 8 Jul 2026 12:58 AEST) |
| Received by the forwarder | No word held; it has left |
| Departed | Not told yet (this step was reached 18 May 2026 06:00 AEST) |
| Arrived | Not told yet (this step was reached 19 May 2026 12:00 AEST) |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
| product | quantity | sell | buy |
|---|---|---|---|
| Angelino plums | 192 | sell AUD 45.50, the unit it is per is not stated ledger invoice |
buy not stated landed or ex farm is not recorded |
The ledger
| document | counterparty | amount | state |
|---|---|---|---|
| bill 47580 |
Prima Fresh Orchards linked by purchase order match |
AUD 3,840.00 paid AUD 3,840.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 13 Jun 2026 no term printed on it |
| bill INV-11952 / 1038154 |
Phyto Services Pty Ltd linked by named on the document |
AUD 275.00 paid AUD 0.00, outstanding AUD 275.00, 137 days past due no instalment is recorded against this document |
Unpaid due 25 May 2026 no term printed on it |
| bill 00238793 |
VISION INTERNATIONAL linked by named on the document This document is also linked to 1038156, 1038162, 1038160, 1038158, 1038157, 1038153, 1038161. Its own number names one trade, so the other link is a mis-link to be corrected at its source. Owner: Obsidian Advisory. |
AUD 276,458.52 paid AUD 276,458.52, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 27 May 2026 no term printed on it |
| bill INV-12014 / 1038154 |
Phyto Services Pty Ltd linked by named on the document |
AUD 275.00 paid AUD 0.00, outstanding AUD 275.00, 120 days past due no instalment is recorded against this document |
Unpaid due 11 Jun 2026 no term printed on it |
| credit note CN-1038285 |
BAN FRESH MARKETING PTE LTD linked by named on the document |
AUD 1,056.00 paid not stated, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due not stated no term printed on it |
| invoice 1038154 |
BAN FRESH MARKETING PTE LTD linked by named on the document |
AUD 8,736.00 paid AUD 7,680.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 4 Jun 2026 no term printed on it |
| overpayment not stated |
BAN FRESH MARKETING PTE LTD linked by named on the document |
AUD 800.00 paid not stated, outstanding AUD 800.00 no instalment is recorded against this document |
Unpaid due not stated no term printed on it |
Invoiced AUD 8,736.00, and the ledger carries nothing outstanding against it. Billed to us AUD 8,586.08, of which AUD 550.00 is outstanding.
Deposit and release
Release is standard. Our copy of Xero is too old to say what is paid today; payment is chased on its own invoice.
No instalment is recorded on this invoice, so the whole invoice is due before release.
No release has been recorded on this desk for this trade.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Open invoices for Ban Fresh Marketing, each with its state
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
Vision International's bills against the rate card
Nothing is billed above the card.
- Bill 00238793: not compared. no card in force on Mon 18 May prices this air shipment: no Vision International Logistics card is loaded that was in force on Mon 18 May, which says nothing about whether the forwarder carries the lane: it says this store has not been given a card for that date.
| Trade P&L | total |
|---|---|
| Revenue | AUD 7,680.00 |
| Cost of goods | AUD 8,311.08 |
| Gross profit | -AUD 631.08 |
| Gross margin (% of revenue) | -8.2% |
| Markup (% on cost) | -7.6% |
After the trade: quoted against billed
Not compared. The desk holds no quote stack for this trade (it was quoted before the desk priced quotes, or the stack was never written), so there is no quoted cost to set against the bills. The quote is a document in the trade folder and a quote of record is filed on Drive; its prices are not in the record as cost lines. The bill checker could not price it on the card: no card in force on Mon 18 May prices this air shipment: no Vision International Logistics card is loaded that was in force on Mon 18 May, which says nothing about whether the forwarder carries the lane: it says this store has not been given a card for that date.
This trade is open, with its bills in. Reviewed 9 Oct 2026.
What it cost
From the Vision bills linked to the trade in the ledger.
| Billed | Lines | |
|---|---|---|
| Other charges | AUD 275.00 | Documentation (Vision bill 00238793) |
| Other charges | AUD 1,419.20 | Export Security Screening (Vision bill 00238793); Electronic Processing Fee Handling (Terminal) Handling (Vision) RFP Temperature Recorder (Vision bill 00238793) |
| Freight | AUD 2,496.00 | Fuel Surcharge (Vision bill 00238793); International Freight (Vision bill 00238793) |
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | nothing in this folder is named as one |
| commercial invoice | nothing in this folder is named as one |
| packing list | nothing in this folder is named as one |
This trade cannot show a purchase order, a commercial invoice and a packing list to anybody who asks for them. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
0 files sit in this trade's folder, of which 0 files are typed as a document and 0 files could not be typed from what they print.
Dates
Its calendar
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
5 things are missing, behind 6 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.
| what is missing | what it stops | who settles it |
|---|---|---|
| Not held | The statement of Tue 23 Jun went to Phyto Services Pty Ltd, not the trade's own customer or grower (1038154) | james open 11 hours no by-when set |
| Two sources disagree | costed against billed: International Freight | James McNamara open 12 days no by-when set |
| To be done | Add a reason code/cause note to CN-1038285 in Xero. | Obsidian Advisory open 15 days no by-when set |
| vision freight overcharge 4941 | Log an open claim/cost-dispute line against Vision for the (unapportioned) share of the AUD 4,941.60 credit request (1038154). | Obsidian Advisory open 15 days no by-when set |
| phyto services | Phyto Services: the AUD 2,162.50 you disputed on 12 Aug is under final demand, payable 30 Sep. Pay it, settle on their offers (e.g. AUD 150.00 on INV-11973), or let it run? | James McNamara open 15 days no by-when set |
Freight
The freight
| mode and carrier | document | dates | weights |
|---|---|---|---|
| air carrier not recorded, QF37 |
AWB 081-62415625 | departed 18 May 2026 arrived 19 May 2026 stated by Vision International |
2,080 kg gross chargeable weight not recorded |
Freight cost from the forwarder's bill in our copy of Xero: Vision International bill 00238793, AUD 276,458.52 (shared with another trade).
The dates, carrier, vessel and weights above are as recorded on the shipment; where one is missing, it prints as a gap and the forwarder's own document settles it.
Market
Market
This consignment has landed; the market can no longer change how it arrives.
Commodity outlook. Feeds last read 9 Oct, 04:30 pm.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | BAN FRESH MARKETING PTE LTD | the counterparty record |
| Billed us | Prima Fresh Orchards | a bill in the ledger |
| Billed us | Phyto Services Pty Ltd | a bill in the ledger |
| Billed us | VISION INTERNATIONAL | a bill in the ledger |
| Billed us | Phyto Services Pty Ltd | a bill in the ledger |
| Grower | not named on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| VISION INTERNATIONAL | Adam Downing adam.downing@vision.com.au | proved |
| Prima Fresh Orchards | Prima Admin admin@primafreshfruit.com.au | proved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Accounts bneaccounts@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Export bneexport@vision.com.au | proved |
| Prima Fresh Orchards | Prima Despatch despatch@primafreshfruit.com.au | proved |
| VISION INTERNATIONAL | Gauresh Patel gauresh@vision.com.au | proved |
| Prima Fresh Orchards | Gerard Alampi gerard@primafreshfruit.com.au | proved |
| VISION INTERNATIONAL | Hugh Philip hugh.philip@vision.com.au | proved |
| Prima Fresh Orchards | info@primafreshfruit.com.au | proved |
| Prima Fresh Orchards | Jackson Bennett jackson@primafreshfruit.com.au | proved |
| Prima Fresh Orchards | Kat Heimbach kat@primafreshfruit.com.au | proved |
| VISION INTERNATIONAL | Kaumil Patel kaumil.patel@vision.com.au | proved |
| VISION INTERNATIONAL | leanne.james@vision.com.au | proved |
| VISION INTERNATIONAL | Leigh Gadsby leigh@vision.com.au | proved |
| VISION INTERNATIONAL | Liam Fraser liam.fraser@vision.com.au | proved |
| VISION INTERNATIONAL | Mandy Collins mandy.collins@vision.com.au | proved |
| VISION INTERNATIONAL | Michael Thirgood mic@vision.com.au | proved |
| VISION INTERNATIONAL | nathan.graham@vision.com.au | proved |
| VISION INTERNATIONAL | Romer Tortoza romer.tortoza@vision.com.au | proved |
| VISION INTERNATIONAL | Sean McGrory sean.mcgrory@vision.com.au | proved |
| Prima Fresh Orchards | Shane Chen shane@primafreshfruit.com.au | proved |
| VISION INTERNATIONAL | Tennille Green tennille.green@vision.com.au | proved |
| VISION INTERNATIONAL | +61416229659 | unproved |
| Prima Fresh Orchards | Kat Heimbach +61419173867 | unproved |
| Phyto Services Pty Ltd | accounts@phytosanitaryservices.com.au | unproved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au, liam.fraser@vision.com.au, sean.mcgrory@vision.com.au, bneexport@vision.com.au | unproved |
| BAN FRESH MARKETING PTE LTD | banfreshmpl@gmail.com | unproved |
| VISION INTERNATIONAL | bneexport@vision.com.au, liam.fraser@vision.com.au | unproved |
| VISION INTERNATIONAL | Greg Firth greg.firth@vision.com.au | unproved |
| Prima Fresh Orchards | jackson@primafreshfruit.com.au, info@primafreshfruit.com.au | unproved |
| VISION INTERNATIONAL | liam.fraser@vision.com.au, bneexport@vision.com.au | unproved |
| VISION INTERNATIONAL | Pricing pricing@vision.com.au | unproved |
Writing to us on this trade: Google Calendar calendar-notification@google.com; Phytosanitary Exports exports@phytosanitaryservices.com.au; VIF Export bneexport@vision.com.au.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at PAID IN.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| TRADE OPENED needs our word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| BOOKED needs counterparty word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| DEPARTED needs document |
reached dated 16 May 2026, on a document disputed, two readings, both shown, neither chosen.
|
2 pieces of evidence. Each move is a line on the timeline below. |
| ARRIVED needs counterparty word |
reached dated 19 May 2026, on a document |
1 piece of evidence. Each move is a line on the timeline below. |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
part dated 14 May 2026, on a document. This stage needs BOTH the commercial invoice as a document on the trade AND a matching sales invoice in the ledger. The invoice document on the trade is the half that is missing. Owner: Obsidian Advisory. |
1 piece of evidence. Each move is a line on the timeline below. |
| PAID IN needs document |
reached dated 25 Jun 2026, with no grade recorded |
no evidence |
| PAID OUT needs document |
part dated not stated, with no grade recorded. Part settled: what was invoiced and what has been received both print below. |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
Showing documents only. Show everything.
a document this platform · made here
booking request
held by VISION INTERNATIONAL.
a document this platform · made here
credit note
held by Triumph Accounting Pty Ltd T/A Obsidian Advisory, Phyto Services Pty Ltd.
a document this platform · made here
phytosanitary certificate
held by Phyto Services Pty Ltd.
a document this platform · made here
purchase order
held by Triumph Accounting Pty Ltd T/A Obsidian Advisory, VISION INTERNATIONAL.
a document this platform · made here
statement
held by Phyto Services Pty Ltd.
5 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 13:48 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 17:05 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 17:05 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 17:05 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 17:05 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 15:43 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 14:51 AEDT; trade states at 9 Oct 2026 16:47 AEDT; WhatsApp messages at 9 Oct 2026 17:03 AEDT; WhatsApp pictures at 9 Oct 2026 17:04 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At ARRIVED
What is owed while a trade sits here: the customer advised, and the named consignee advised where he is not the customer. Late here means: the stated arrival date has passed with no notice from anyone.
Documents
| document | produced | it prints | |
|---|---|---|---|
| booking request | not stated | no total on it | recorded with no file on this machine |
| credit note | not stated | no total on it | recorded with no file on this machine |
| phytosanitary certificate | not stated | no total on it | recorded with no file on this machine |
| purchase order | not stated | no total on it | recorded with no file on this machine |
| statement | not stated | no total on it | recorded with no file on this machine |
Received by email
| file | from | arrived | where it is |
|---|---|---|---|
| Delivery_Docket.pdf | info@primafreshfruit.com.au | 15 May 2026 14:56 AEST | in trade 1038154's 10_Correspondence |
Send
Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.
What takes it forward
DELIVERED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.
Move it on
It is at ARRIVED. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.
Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.