Sky Fresh-Fruits Import & Exp, 546 Hass avocados 25ct class 1 and other goods to SIN, flew 20 May 2026, AUD 19,714.00 (1038157)
8 INVOICEDWhere it stands
- Where the goods are: landed at destination, since 20 May 2026 12:00 AEST (Vision International)
- What the customer has been told: last written to 3 Oct 2026 21:10 AEST; not yet told the freight was booked, the forwarder had the goods, it left, of a change and it arrived
- Receivable: invoice 1038157 AUD 19,714.00 still due, 132 days overdue; the reminder waits on an answer in Needs you
- What happens next: It is being finished by hand, off the desk; nothing is sent on it from here. The folder still needs a purchase order, a commercial invoice and a packing list.
- Not certain: That it left is taken from the ETD held; no word from the forwarder or the carrier says so.
Where this trade really stands
Sky Fresh owes AUD 19,714.00 on 1038157, Hass avocados and rockmelons landed in Singapore on 20 May and due 30 May; Brandon accepted it as due on 3 Oct, but no payment is on the record and no date has been given.
What is blocking it: The goods landed 20 May on the AWB carried by Vision, and the Xero invoice is unpaid. The 3 Oct chase says Brandon confirmed 1038091 and 1038157 are due, but the record holds no reason for non-payment and no promised date. The waybill mix-up with 1038148 is settled by Vision and Xero is corrected, so it does not hold this invoice.
Sources that disagree
- The account figure still includes 1038148, which Xero no longer holds against Sky Fresh. The desk's account figure needs refreshing from Xero; this does not change the AUD 19,714.00 on 1038157.
Account assessment, desk record: Account assessment lists 1038148 (AUD 22,656) as part of Sky Fresh's AUD 95,084.40, to be credited in full.
8 Oct, Gmail, james@: Invoice 1038148 was moved to FreshMart and then cancelled in Xero, with Sky Fresh's expected total at AUD 72,428.40.
| Date | What the record says | Source |
|---|---|---|
| 16 May | Invoice 1038157 issued to Sky Fresh: AUD 19,714.00, due 30 May. | Xero |
| 20 May | QF51 under AWB 081-62415463 from BNE to SIN; arrival stated by Vision. | trade folder |
| 3 Oct | Exports@ asked Brandon to pay 1038157 (AUD 19,714.00) and 1038091 (AUD 38,686.40) each on its own, after he confirmed both were due. | Gmail, exports@ |
| 8 Oct | Atul (Obsidian) confirmed the Xero corrections: 1038148 moved back to FreshMart and the AWB removed from the 1038157 reference. | Gmail, james@ |
| 8 Oct | Liam Fraser of Vision wrote that the order under this AWB is Sky Fresh 1038157 and that 1038148 does not exist. | Gmail, exports@ |
| 9 Oct | Xero shows 1038157 unpaid at AUD 19,714.00, with nothing paid against it. | Xero |
Not known: Whether Sky Fresh has a payment date for 1038157 Whether Atradius cover applies to this invoice Whether the cost of the international freight bill has been matched Whether the Phyto Services bill INV-11963 (AUD 275.00) is still to be paid
Risk: Invoice 1038157 has been overdue since 30 May, with no payment or payment date from the customer. Atradius cover is not on the record.
Also: Approve or reject the supplier-bill recommendation, James, Fri 9 Oct
Next: Ask Brandon for a payment date on 1038157, James, Fri 9 Oct Read the drafted message on Approve
Read on 9 Oct from the invoices, payments, documents and messages held.
What the customer has been told
| Booked | Not told yet (this step was reached 8 Oct 2026 17:28 AEDT) |
| Received by the forwarder | Not told yet (this step was reached 8 Oct 2026 17:32 AEDT) |
| Departed | Not told yet (this step was reached 20 May 2026 06:00 AEST) |
| Changes | Not told yet (this step was reached 8 Oct 2026 17:32 AEDT) |
| Arrived | Not told yet (this step was reached 20 May 2026 12:00 AEST) |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
| product | quantity | sell | buy |
|---|---|---|---|
| Hass avocados, Class 1 | 160 | sell AUD 31.00, the unit it is per is not stated ledger invoice |
buy not stated landed or ex farm is not recorded |
| Hass avocados, Class 1 | 160 | sell AUD 36.00, the unit it is per is not stated ledger invoice |
buy not stated landed or ex farm is not recorded |
| Hass avocados, Class 1 | 160 | sell AUD 36.00, the unit it is per is not stated ledger invoice |
buy not stated landed or ex farm is not recorded |
| Rockmelons | 66 | sell AUD 49.00, the unit it is per is not stated ledger invoice |
buy not stated landed or ex farm is not recorded |
The ledger
| document | counterparty | amount | state |
|---|---|---|---|
| bill INV-11105 |
Phyto Services Pty Ltd linked by document number match |
AUD 275.00 paid AUD 275.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 19 Mar 2026 no term printed on it |
| bill 260358 |
The MajestIc Fruit Company linked by document number match |
AUD 17,280.00 paid AUD 2,688.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 29 May 2026 no term printed on it |
| bill 260365 |
The MajestIc Fruit Company linked by document number match |
AUD 7,360.00 paid AUD 7,360.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 30 May 2026 no term printed on it |
| bill 2379042 |
R W PASCOE PTY LTD linked by traced |
AUD 1,584.00 paid AUD 1,584.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 26 May 2026 no term printed on it |
| bill INV-11963 / 1038157 |
Phyto Services Pty Ltd linked by named on the document |
AUD 275.00 paid AUD 0.00, outstanding AUD 275.00, 134 days past due no instalment is recorded against this document |
Unpaid due 28 May 2026 no term printed on it |
| bill 00238793 |
VISION INTERNATIONAL linked by named on the document This document is also linked to 1038154, 1038156, 1038162, 1038160, 1038158, 1038153, 1038161. Its own number names one trade, so the other link is a mis-link to be corrected at its source. Owner: Obsidian Advisory. |
AUD 276,458.52 paid AUD 276,458.52, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 27 May 2026 no term printed on it |
| invoice 1038157 |
SKY FRESH-FRUITS IMPORT & EXP. linked by named on the document |
AUD 19,714.00 paid AUD 0.00, outstanding AUD 19,714.00, 132 days past due no instalment is recorded against this document |
Unpaid due 30 May 2026 Payment terms and trade limits as per signed agreement between Companies unless otherwise specified. |
Invoiced AUD 19,714.00, of which AUD 19,714.00 is outstanding. Billed to us AUD 31,837.14, of which AUD 275.00 is outstanding.
Deposit and release
Release is standard. On the invoice terms AUD 19,714.00 falls due before release; received AUD 0.00; still to come AUD 19,714.00, chased on its own invoice. The documents go to the customer as normal.
No instalment is recorded on this invoice, so the whole invoice is due before release.
No release has been recorded on this desk for this trade.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Open invoices for Sky Fresh-Fruits Import & Exp, each with its state
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
Vision International's bills against the rate card
Nothing is billed above the card.
- Bill 00238793: not compared. the record does not hold both ports
| Trade P&L | total |
|---|---|
| Revenue | AUD 19,714.00 |
| Cost of goods | AUD 6,922.14 |
| Gross profit | AUD 12,791.86 |
| Gross margin (% of revenue) | 64.9% |
| Markup (% on cost) | 184.8% |
After the trade: quoted against billed
Not compared. The desk holds no quote stack for this trade (it was quoted before the desk priced quotes, or the stack was never written), so there is no quoted cost to set against the bills. The quote is a document in the trade folder and a quote of record is filed on Drive; its prices are not in the record as cost lines.
This trade is open, with its bills in. Reviewed 9 Oct 2026.
What it cost
From the Vision bills linked to the trade in the ledger.
| Billed | Lines | |
|---|---|---|
| Other charges | AUD 275.00 | Documentation (Vision bill 00238793) |
| Other charges | AUD 1,010.04 | Export Security Screening (Vision bill 00238793); Electronic Processing Fee Handling (Terminal) Handling (Vision) RFP Temperature Recorder (Vision bill 00238793) |
| Freight | AUD 3,771.00 | Fuel Surcharge (Vision bill 00238793); International Freight (Vision bill 00238793) |
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | nothing in this folder is named as one |
| commercial invoice | nothing in this folder is named as one |
| packing list | nothing in this folder is named as one |
This trade cannot show a purchase order, a commercial invoice and a packing list to anybody who asks for them. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
0 files sit in this trade's folder, of which 0 files are typed as a document and 0 files could not be typed from what they print.
Dates
Its calendar
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
4 things are missing, behind 9 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.
| what is missing | what it stops | who settles it |
|---|---|---|
| Not held | A captured message may affect the trade: Cancellation notice forwarded by a service provider (1038157) | James McNamara open 21 hours by 8 Oct 2026 |
| Two sources disagree | costed against billed: International Freight | James McNamara open 12 days no by-when set |
| Not held | The commercial invoice of Fri 12 Jun went to AUSTRALIAN COMMERCIAL & TRANSPORT INSURANCE, not the trade's own customer or grower (1038157) | james open 10 hours no by-when set |
| Not held | Lodge overdue claim with credit insurer | james open 4 hours by 9 Oct 2026 |
Freight
The freight
| mode and carrier | document | dates | weights |
|---|---|---|---|
| air carrier not recorded, QF51 |
AWB 081-62415463
The same document also carries 1038148. A cost on it is apportioned and labelled, never assigned whole. |
departed 20 May 2026 arrived 20 May 2026 stated by Vision International |
gross weight not recorded chargeable weight not recorded |
Freight cost from the forwarder's bill in our copy of Xero: Vision International bill 00238793, AUD 276,458.52 (shared with another trade).
The dates, carrier, vessel and weights above are as recorded on the shipment; where one is missing, it prints as a gap and the forwarder's own document settles it.
Market
Market
This consignment has landed; the market can no longer change how it arrives.
Commodity outlook. Feeds last read 9 Oct, 03:10 pm.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | SKY FRESH-FRUITS IMPORT & EXP. | the counterparty record |
| Billed us | Phyto Services Pty Ltd | a bill in the ledger |
| Billed us | The MajestIc Fruit Company | a bill in the ledger |
| Billed us | The MajestIc Fruit Company | a bill in the ledger |
| Billed us | R W PASCOE PTY LTD | a bill in the ledger |
| Billed us | Phyto Services Pty Ltd | a bill in the ledger |
| Billed us | VISION INTERNATIONAL | a bill in the ledger |
| Grower | not named on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| VISION INTERNATIONAL | Adam Downing adam.downing@vision.com.au | proved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Accounts bneaccounts@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Export bneexport@vision.com.au | proved |
| VISION INTERNATIONAL | Gauresh Patel gauresh@vision.com.au | proved |
| VISION INTERNATIONAL | Hugh Philip hugh.philip@vision.com.au | proved |
| VISION INTERNATIONAL | Kaumil Patel kaumil.patel@vision.com.au | proved |
| VISION INTERNATIONAL | leanne.james@vision.com.au | proved |
| VISION INTERNATIONAL | Leigh Gadsby leigh@vision.com.au | proved |
| VISION INTERNATIONAL | Liam Fraser liam.fraser@vision.com.au | proved |
| VISION INTERNATIONAL | Mandy Collins mandy.collins@vision.com.au | proved |
| VISION INTERNATIONAL | Michael Thirgood mic@vision.com.au | proved |
| VISION INTERNATIONAL | nathan.graham@vision.com.au | proved |
| VISION INTERNATIONAL | Romer Tortoza romer.tortoza@vision.com.au | proved |
| R W PASCOE PTY LTD | R.W. Pascoe Pty Ltd sales@rwpascoe.com.au | proved |
| R W PASCOE PTY LTD | Sandi Sorbello sandis@rwpascoe.com.au | proved |
| R W PASCOE PTY LTD | Sarah Donaldson sarahd@rwpascoe.com.au | proved |
| VISION INTERNATIONAL | Sean McGrory sean.mcgrory@vision.com.au | proved |
| VISION INTERNATIONAL | Tennille Green tennille.green@vision.com.au | proved |
| VISION INTERNATIONAL | +61416229659 | unproved |
| SKY FRESH-FRUITS IMPORT & EXP. | +61478828849 | unproved |
| R W PASCOE PTY LTD | Sue D +61733792686 | unproved |
| SKY FRESH-FRUITS IMPORT & EXP. | Brandon +6583385833 | unproved |
| SKY FRESH-FRUITS IMPORT & EXP. | +6585181293 | unproved |
| Phyto Services Pty Ltd | accounts@phytosanitaryservices.com.au | unproved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au, liam.fraser@vision.com.au, sean.mcgrory@vision.com.au, bneexport@vision.com.au | unproved |
| VISION INTERNATIONAL | bneexport@vision.com.au, liam.fraser@vision.com.au | unproved |
| SKY FRESH-FRUITS IMPORT & EXP. | Brandon Lim brandon.skyfresh@gmail.com | unproved |
| R W PASCOE PTY LTD | cmailli@rwpascoe.com.au | unproved |
| VISION INTERNATIONAL | Greg Firth greg.firth@vision.com.au | unproved |
| VISION INTERNATIONAL | liam.fraser@vision.com.au, bneexport@vision.com.au | unproved |
| R W PASCOE PTY LTD | M Blondeau mblondeau@rwpascoe.com.au | unproved |
| VISION INTERNATIONAL | Pricing pricing@vision.com.au | unproved |
| SKY FRESH-FRUITS IMPORT & EXP. | skyfresh23@gmail.com | unproved |
| R W PASCOE PTY LTD | Sue D sued@rwpascoe.com.au | unproved |
Writing to us on this trade: Liam Fraser liam.fraser@vision.com.au; CountHQ +919998015749; Carter & Associates Finance carterandassoc@obsidianadvisory.com.au.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at INVOICED.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| TRADE OPENED needs our word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| BOOKED needs counterparty word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| DEPARTED needs document |
reached dated 20 May 2026, on a document disputed, two readings, both shown, neither chosen.
|
1 piece of evidence. Each move is a line on the timeline below. |
| ARRIVED needs counterparty word |
reached dated 20 May 2026, on a document |
1 piece of evidence. Each move is a line on the timeline below. |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
reached dated 16 May 2026, on a document |
2 pieces of evidence. Each move is a line on the timeline below. |
| PAID IN needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| PAID OUT needs document |
part dated not stated, with no grade recorded. Part settled: what was invoiced and what has been received both print below. |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Both sides are shown and neither is chosen. The old estate is a claimant here and never a source: no field on this record has it as its only source.
| field | the old record says | the evidence says | owner |
|---|---|---|---|
| a field on this record | the old record: SYD trade folder:trade folder: 1038157_TRF_v1.json, read 26 Sep 2026 12:54 AEST |
the evidence: BNE old system:old system trade log, invoice 1038157, read 26 Sep 2026 12:54 AEST |
James McNamara |
Messages
What has happened, in one order
Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
Showing mail only. Show everything.
what was saidWhatsApp the desk supervisor · out
(no subject)
FreshMart Singapore, 384 trays Hass avocados, AUD 22,656 (1038148): FreshMart says the avocados never arrived and has been waiting on a reply since 13:47. Vision now backs them. Liam said at 17:37 that AWB flew as Sky Fresh 1038157. Vision's 8 May note says this order was cancelled. Needed from you tonight or first thing tomorrow: credit or contest. The reply to Liam is waiting on the Approve queue, and the reminders on 1038148 should stop until you decide.
what was said Liam Fraser · in · email · 2 of our mailboxes hold it
Fw: 1038148, 1038155 & 1038157
Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946 [only the opening of this message is held]
what was said Liam Fraser · in · email
Fw: 1038157 - SKY FRESH - SINGAPORE - 480 x AVOCADOS / 66 x ROCKMELONS
Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946 ________________________________
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what was said Liam Fraser · in · email
Fw: 1038157 - SKY FRESH - SINGAPORE - 480 x AVOCADOS
Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946 ________________________________
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what was said Liam Fraser · in · email
Fw: 1038155 - SKY FRESH - 320 x HASS AVOCADOS - SINGAPORE
Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946 ________________________________
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what was saidWhatsApp James · out
(no subject)
https://desk-4jqvijfjva-ts.a.run.app/
what was saidWhatsApp Carter and associates · out
(no subject)
Yes
what was saidWhatsApp CountHQ · in
(no subject)
Hi @189549875617848 , Can we process your wages and James's wages from the BOS account?
what was said Carter & Associates Finance · in · email
Re: Xero correction today: invoice 1038148 back to FreshMart; reference on 1038157
Hi James, The invoices have been updated as requested in your email below. Thank you. Atul Sangvekar Accountant
4 attachments on this message and the record holds none of them not at all.
what was saidWhatsApp Carter and associates · out
(no subject)
send directly
what was saidWhatsApp Carter and associates · out
(no subject)
Please adjust this for Stefan Zayn weekend strawberry sales we had a stuff up of the doc not being delivered on time.
what was saidWhatsApp Carter and associates · out · 2 of our mailboxes hold it
(no subject)
MK’s forwarder was able to sort things out with the airline and we are getting away with only a MYR300 (~AUD110) fee. Please issue CN for this amount and I will chase for payment.
what was saidWhatsApp Carter and associates · out
(no subject)
Came thru Wednesday [media attached: image — not captured]
what was saidWhatsApp Carter and associates · out
(no subject)
This is from Grower Connect 02/10/2026 [media attached: image — not captured]
what was saidWhatsApp CountHQ · in
(no subject)
Thanks
what was saidWhatsApp Carter and associates · out
(no subject)
AMEX statement [media attached: document — not captured]
what was saidWhatsApp CountHQ · in
(no subject)
Hi @189549875617848 and @236103076434050 , Could you please check these messages and reword them for us?
what was saidWhatsApp CountHQ · in
(no subject)
Noted.
what was saidWhatsApp Quenton · out
(no subject)
500Gram
what was saidWhatsApp Quenton · out · 2 of our mailboxes hold it
(no subject)
[media attached: image — not captured]
what was saidWhatsApp Carter and associates · out
(no subject)
Hi QUENTON, Your next Income Tax account payment plan instalment is due on 7 October 2026. For payment options visit the ATO website and search 'how to pay'. If you've recently paid your instalment, you don't need to do anything. Australian Taxation Office
what was saidWhatsApp Carter and associates · out
(no subject)
Hi Quenton, thanks for your payment. Your receipt TRN10415303970 for the amount of $74.00 is available. To view your receipt, visit the My Telstra app. https://www.myservices.telstra.com.au/payments/payment-summary/3d346c7a8420f899dfaf?accountUuid=08E88F6E-DDB1-4036-822F-B697007DB697
what was saidWhatsApp CountHQ · in
(no subject)
Hi @189549875617848 , A payment of $25,989.60 yesterday for Kulani bill #1407 was processed. Upon further review, it appears that this bill *may be a duplicate* of a bill we received approximately a week earlier and have already paid under bill #1399. Could you please review this matter and confirm whether both bills relate to the same trade with different ref# number? If they are duplicates, we w
what was saidWhatsApp CountHQ · in
(no subject)
Also, we need to process payroll for you and James today. Could you please transfer approximately $9k into the account to ensure there are sufficient funds to cover both wage payments?
what was saidWhatsApp CountHQ · in
(no subject)
Hi @189549875617848, Could you please transfer funds to the QC Fresh CBA account or BOS account so that we can process the payment?
what was saidWhatsApp Carter and associates · out
(no subject)
warehouse@growerconnect.com.au Are we including this email for Grower Connect
what was saidWhatsApp Carter and associates · out
(no subject)
Yes
what was saidWhatsApp CountHQ · in
(no subject)
Actually Sydney team is offline now. and we first have to transfer the fund in CBA anyway. Can we please do it tomorrow?
what was saidWhatsApp Carter and associates · out
(no subject)
Ok
what was saidWhatsApp CountHQ · in
(no subject)
Let me chk.. please...
what was saidWhatsApp Carter and associates · out
(no subject)
Can set it up out of CBA now still?
what was saidWhatsApp Carter and associates · out
(no subject)
Is there another another payment amount in the AP file after i did one to Galloub Bros?
what was saidWhatsApp CountHQ · in
(no subject)
Yep I'll send that out...
what was saidWhatsApp Carter and associates · out
(no subject)
Remittance?
what was saidWhatsApp Carter and associates · out
(no subject)
Done as well
what was saidWhatsApp CountHQ · in
(no subject)
Done. I have sent you the email. Please review and authorise in bank.
what was saidWhatsApp Carter and associates · out
(no subject)
CBA completed Now the BOS
what was saidWhatsApp CountHQ · in
(no subject)
Hi Quenton, We have created transfer draft. Please review and authrise in CBA account. [media attached: image — not captured]
what was saidWhatsApp Carter and associates · out
(no subject)
Atul, There is 30k in CBA Gen Acct C&A Please set up transfer to BOS now for payment that I have just requested. Remittance to be sent out today Let me know when completed
what was saidWhatsApp CountHQ · in
(no subject)
Ok, we will wait your confirmation and will revise it once it is confirmed.
what was saidWhatsApp James McNamara · out
(no subject)
no, I haven't asked formally yet, but yes that is what I mean
what was saidWhatsApp CountHQ · in
(no subject)
didnt get that. By 88s - do u mean we get $31.50 rate on the third line of the invoce instead of $32.00 ? Should i ask for revised copy of the invoice? [media attached: image — not captured]
what was saidWhatsApp James McNamara · out
(no subject)
I think we may get a 50c discount on the 88s on their invoice
what was saidWhatsApp Carter and associates · out
(no subject)
Thank you
what was saidWhatsApp CountHQ · in
(no subject)
Hi Quenton, The total amount due to Whitten Citrus is $42,819. We made a payment of $8,000 on 21/09/2026, and the current outstanding balance is $34,698.80
what was saidWhatsApp Carter and associates · out
(no subject)
The 8k paid to Whitten Citrus is the 34698.80 reflecting the payment?
what was saidWhatsApp Carter and associates · out
(no subject)
Ok
what was saidWhatsApp CountHQ · in
(no subject)
Hi @189549875617848 , We have created draft payment for Tony Carter. Could you please review and authorise in bank. Thanks! [media attached: image — not captured]
what was saidWhatsApp Carter and associates · out
(no subject)
Tony Carter bank account details are in the BOS pay anyone
what was saidWhatsApp Carter and associates · out
(no subject)
How do you mean code?
what was saidWhatsApp CountHQ · in
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Hi Quenton, I need the code to process this transaction. However, the person who provides the code is currently unavailable and may be on their lunch break. Once they are available, we will create the draft payment and let you know.
what was saidWhatsApp Carter and associates · out
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Let me know when completed
what was saidWhatsApp Carter and associates · out
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Thank u
what was saidWhatsApp CountHQ · in
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Sure, I will set up and let you know.
what was saidWhatsApp Carter and associates · out
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It may need to be set up again Atul.
what was saidWhatsApp Carter and associates · out
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Atul The payment for T Carter Are able to move it so I can confirm it?
what was saidWhatsApp Carter and associates · out
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Thank you
what was saidWhatsApp CountHQ · in
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[media attached: image — not captured]
what was saidWhatsApp CountHQ · in
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Yes, you have created payment draft of $3,700 from BOS to TC, but yet not debited from account.
what was saidWhatsApp Carter and associates · out
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Did I complete a payment to Tony Carter for 3700.00 from either account?
what was saidWhatsApp Carter and associates · out
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Yes as well
what was saidWhatsApp CountHQ · in
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Should I pay your wages?
what was saidWhatsApp CountHQ · in
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Sure, we will pay James from BOS.
what was saidWhatsApp Carter and associates · out
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Would you pay James out of the BOS account Thx
what was saidWhatsApp CountHQ · in
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We have sent email and attached SOA.
what was saidWhatsApp CountHQ · in
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Already sent to eastern green
what was saidWhatsApp James McNamara · out
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from eastern green - urgent
what was saidWhatsApp James McNamara · out
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Hi James @236103076434050 Can check and send the invoice for AWB 618-57649410, please.
what was saidWhatsApp Carter and associates · out · 2 of our mailboxes hold it
(no subject)
Only INV-1038157/1038091 yet to be made Total value = roughly AUD$56000 Can you let me know the invoices on your SOA that is stated unpaid so I can send payment record?
what was saidWhatsApp Carter and associates · out
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Thank you
what was saidWhatsApp CountHQ · in
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Sending it right away...
what was saidWhatsApp CountHQ · in
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Well, that shouldn't have happened. I'm not sure why we refrained from sending the invoice to them at that time.
what was saidWhatsApp James McNamara · out
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Why are the first two invoices marked as not sent?
what was saidWhatsApp CountHQ · in
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Sure.
what was saidWhatsApp Carter and associates · out
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Please send the SOA to Skyfresh Thanks
what was saidWhatsApp CountHQ · in
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[media attached: image — not captured]
what was saidWhatsApp CountHQ · in
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Hi @189549875617848 & @236103076434050, Regarding SKY FRESH, our records indicate that there are four outstanding invoices pending payment, with a total value of $95,084.40. Please find the attached screenshot for your reference.
what was saidWhatsApp CountHQ · in
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ok let me check what is he talking bout..
what was saidWhatsApp James McNamara · out
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sky fresh
what was saidWhatsApp CountHQ · in
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Is it from Al BAKRAWE?
what was saidWhatsApp Carter and associates · out
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[media attached: audio — not captured]
what was saidWhatsApp Carter and associates · out
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Hi please send out the remittances for the payments made on 20260918 If you have disregard
what was saidWhatsApp Carter and associates · out
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This Al Bakawae in Dubai
what was saidWhatsApp Carter and associates · out · 3 of our mailboxes hold it
(no subject)
So i am very surprised Why James has created this conflict without knowing the nature of billing of this product & then you are also endorsing him
what was saidWhatsApp Carter and associates · out
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1037892 FINAL INVOICE.pdf [media attached: document — not captured]
what was saidWhatsApp Carter and associates · out
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Brother regarding Watermelon invoice your team is mis-guiding you
what was saidWhatsApp Carter and associates · out
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Each new grower supplier needs to be asked if they pay their own levies or do we collect
what was saidWhatsApp CountHQ · in
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[media attached: image — not captured]
what was saidWhatsApp CountHQ · in
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Also, a quick question. Could you please confirm whether we should apply Leavy to this grower? I couldn't find Grower Connect Pty Ltd in our sheet, so I'm unsure whether Leavy should be applied.
what was saidWhatsApp CountHQ · in
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Also, a quick question. Could you please confirm whether we should apply Leavy to this grower? I couldn't find Grower Connect Pty Ltd in our sheet, so I'm unsure whether Leavy should be applied.
what was saidWhatsApp CountHQ · in
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Yes, per trays.
what was saidWhatsApp Carter and associates · out
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Per tray?
what was saidWhatsApp CountHQ · in
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Hi @236103076434050 not $1.5 per carton, they have reduce the cost in invoice by $3.00.
what was saidWhatsApp James McNamara · out
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this is the same order as that attracting a claim us by eastern green, which I approved
what was saidWhatsApp James McNamara · out
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I believe they may have already amended the invoice
what was saidWhatsApp James McNamara · out
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please note we need a $1.50 per carton claim against Grower Connect in WA on the first strawberry order with them
what was saidWhatsApp James McNamara · out
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tks
what was saidWhatsApp CountHQ · in
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Done.
what was saidWhatsApp James McNamara · out
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Hey?
what was saidWhatsApp CountHQ · in
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Just we will received bill today. We will send.
what was saidWhatsApp James McNamara · out
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You're on po emails
what was saidWhatsApp James McNamara · out
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Whitton
what was saidWhatsApp CountHQ · in
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Hi @236103076434050 , Sure, we will send could please for which supplier? Thanks!
what was saidWhatsApp James McNamara · out
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Please send remittance ASAP
what was said quenton@carterandassoc.com.au · out · email
Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Quenton to Sky Fresh: "Your payment is in arrears"; advise by today's COB that outstanding payment is made by end of this week.
what was saidWhatsApp Carter and associates · out
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Paid
what was saidWhatsApp CountHQ · in
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HI @189549875617848 , I have created a draft payment for WHITTON CITRUS. Could you please review and authorise in bank. Thanks! [media attached: image — not captured]
what was saidWhatsApp Carter and associates · out
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Set up a payment of 8,000.00 from the BOS Many thanks
what was saidWhatsApp CountHQ · in
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[media attached: image — not captured]
what was saidWhatsApp CountHQ · in
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Hi @189549875617848 , I hope you had a wonderful weekend! We have reviewed the records and noted that there are currently no outstanding payments due to Whitten Pty Ltd. However, we could not find any supplier registered under this name. Upon checking Xero, we found the contact listed below. Could you please confirm whether this is the supplier you would like us to pay?
what was saidWhatsApp Carter and associates · out
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Good Day Team, please prep payment to Whitten Pty Ltd of 8k from BOS for today Thnak you
what was saidWhatsApp CountHQ · in
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FAVCo - $148,448
what was saidWhatsApp CountHQ · in
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Quick call?
what was saidWhatsApp Carter and associates · out
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30 days for Mercer and Mooney Perth
what was saidWhatsApp Carter and associates · out
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Sorrenti I am paying for the last one in the AP Ask Sorrenti for POD for the one we cannot find
what was saidWhatsApp CountHQ · in
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HI @189549875617848 We have created transfer drat payment from BOS to CBA Could you please review and authorise in BOS bank. [media attached: image — not captured]
what was saidWhatsApp CountHQ · in
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may need to forward date to Monday.
what was saidWhatsApp Carter and associates · out
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Ok do that Then we will do the next set of transfers from BOS today
what was saidWhatsApp CountHQ · in
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Hi Quenton, Just to let you know, we have received $28,745.63 into the BOS account, bringing the current BOS balance to $29,534.31. Would you like me to transfer $3,000 from BOS to CBA and then process your wages and James's wages?
what was saidWhatsApp Carter and associates · out
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Please transfer the funds in BOS across to CBA except for 100.00 Do wages for James you may need to forward date to Monday. I’ll advise further transfers later
what was saidWhatsApp Carter & Associates (agent) · out
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*URGENT — Estate health: inbound off* The estate is NOT reading email — inbound processing is switched off. No incoming email is being seen or actioned.
what was saidWhatsApp Carter & Associates (agent) · out
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*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Google Workspace <googleworkspace-noreply@google.com> Subject: Reach new customers with up to $1800 in Google Ads credit Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
what was saidWhatsApp Carter & Associates (agent) · out
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*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: The Google Workspace Team <workspace-noreply@google.com> Subject: Regarding your account: Upgrade today Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
what was saidWhatsApp Carter & Associates (agent) · out
(no subject)
*URGENT — Estate health: inbound off* The estate is NOT reading email — inbound processing is switched off. No incoming email is being seen or actioned.
what was saidWhatsApp Carter & Associates (agent) · out
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Mohamad Knakri <mknakri@albakrawe.ae> Subject: RE: Re: Al Bakrawe account — payment of the undisputed balance Arrived: 10h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
what was saidWhatsApp Carter & Associates (agent) · out
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*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Bilal Khalid <bkhalid@albakrawe.ae> Subject: Re: Re: Al Bakrawe account — payment of the undisputed balance Arrived: 8h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
what was saidWhatsApp Carter & Associates (agent) · out
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*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Irfan Haider <ihaider@albakrawe.ae> Subject: Re: Re: Al Bakrawe account — payment of the undisputed balance Arrived: 6h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
what was saidWhatsApp Carter & Associates (agent) · out
(no subject)
*URGENT — Estate health: inbound off* The estate is NOT reading email — inbound processing is switched off. No incoming email is being seen or actioned.
what was saidWhatsApp Carter & Associates (agent) · out
(no subject)
*URGENT — Estate health: inbound off* The estate is NOT reading email — inbound processing is switched off. No incoming email is being seen or actioned.
what was saidWhatsApp Carter & Associates (agent) · out
(no subject)
*URGENT — Estate health: inbound off* The estate is NOT reading email — inbound processing is switched off. No incoming email is being seen or actioned.
what was saidWhatsApp Carter & Associates (agent) · out
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: "Carter & Associates Finance" <carterandassoc@obsidianadvisory.com.au> Subject: Re: Re: Al Bakrawe account — payment of the undisputed balance Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced
what was saidWhatsApp CountHQ · in
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[media attached: image — not captured]
what was saidWhatsApp CountHQ · in
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Yes
what was saidWhatsApp Carter and associates · out
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Funds are in CBA
what was saidWhatsApp Carter & Associates (agent) · out
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*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Mohamad Knakri <mknakri@albakrawe.ae> Subject: RE: Re: Al Bakrawe account — payment of the undisputed balance Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
what was saidWhatsApp Carter and associates · out
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Yes Correct
what was saidWhatsApp CountHQ · in
(no subject)
Thank you for the clarification - Just Adding the point we discussed here - As discussed, we want to keep our credit account with Vision within the agreed credit limit. Since our outstanding is currently above the limit, we will process a payment for the amount exceeding the credit limit. For now, Vision has requested a payment of $59,000, which we will process today. The payment will be allocated
what was saidWhatsApp CountHQ · in
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Any I mean Just abit confused about the instruction. so wanna make sure I got it correctly.
what was saidWhatsApp Carter and associates · out
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James or I
what was saidWhatsApp CountHQ · in
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Quick call?
what was saidWhatsApp Carter and associates · out
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👏
what was saidWhatsApp James McNamara · out
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Just pay now and allocate later
what was saidWhatsApp Carter and associates · out
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Follow James Allocate funds then
what was saidWhatsApp James McNamara · out
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Reconciled issues should be paid first
what was saidWhatsApp James McNamara · out
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Has obsidian reconciled any of the invoices?
what was saidWhatsApp CountHQ · in
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Hi Quenton, Could you please advise which bills should be paid, or should I process the payments using the FIFO (first in, first out) method? Could you also please confirm the total amount to be paid?
what was saidWhatsApp Carter and associates · out
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Would mind setting up the CBA payment to Vision Forward date it 17/09 as I don’t want any other withdrawals affecting the total
what was saidWhatsApp Carter & Associates (agent) · out
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*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Jenny Hudgson <JennyH@favcoqld.com.au> Subject: Outstanding Payments Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
what was saidWhatsApp Carter & Associates (agent) · out
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*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Jackson Bennett <jackson@primafreshfruit.com.au> Subject: Re: Statement & Pricing Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
what was saidWhatsApp Carter and associates · out
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Ok
what was saidWhatsApp CountHQ · in
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EASTERN GREEN MARKETING
what was saidWhatsApp Carter and associates · out
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Who was customer
what was saidWhatsApp Carter & Associates (agent) · out
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*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Prima Admin <admin@primafreshfruit.com.au> Subject: Statement & Pricing Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
what was saidWhatsApp Carter and associates · out
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I do not know James where is it filed Thanks
what was saidWhatsApp CountHQ · in
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am I supposed to look for it some where else.?
what was saidWhatsApp CountHQ · in
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Hi Quenton, Can you guide where can I see the ETA. Its not mentioned in the waybill.
what was saidWhatsApp Carter and associates · out
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Atul whose loads were this? What is the ETA for each What if any thing been paid Thank you
what was saidWhatsApp CountHQ · in
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Hi Quenton, did not get that can you please give bit details what do you require?
what was saidWhatsApp Carter & Associates (agent) · out
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*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: "Carter & Associates Finance" <carterandassoc@obsidianadvisory.com.au> Subject: Re: Updated invoice and Statement of Account Arrived: 7d ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
what was saidWhatsApp Carter and associates · out · 2 of our mailboxes hold it
(no subject)
Did you already sent the documents email for ETA 14/09 , can check and advise. Thanks
what was saidWhatsApp James McNamara · out
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Probably more of a question for Liam than Atul
what was saidWhatsApp Carter and associates · out
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https://www.google.com/search?q=fssai+license&ie=UTF-8&oe=UTF-8&hl=en-au&client=safari&iga=1&utm campaign=safari_share_1
what was saidWhatsApp Carter and associates · out · 2 of our mailboxes hold it
(no subject)
AEL2078861 can you please share the fssai label
what was saidWhatsApp Carter and associates · out
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Hello
what was saidWhatsApp CountHQ · in
(no subject)
https://obsidianadvisorycomau-my.sharepoint.com/:x:/g/personal/bookkeeping_obsidianadvisory_com_au/IQAb10EL6WhXT7LefwytWJbwAWVAy9l-ltea9bJQ8kfdzD8?e=2LRm9I There u go.. Let me know if you can see it now...
what was saidWhatsApp CountHQ · in
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ok wait, I'll make it public so any one with the link can see it.
what was saidWhatsApp James McNamara · out
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I don't have a MS account
what was saidWhatsApp CountHQ · in
(no subject)
Its an on going process as of now. If you want to keep track of the query email you sent to us - you can see it in this sheet. https://obsidianadvisorycomau-my.sharepoint.com/:x:/r/personal/bookkeeping_obsidianadvisory_com_au/_layouts/15/doc.aspx?sourcedoc=%7B0b41d71b-68e9-4f57-b2de-7f0cad5896f0%7D&action=edit We are going point by point and solving all the issues as of now. I'd suggest you should
what was saidWhatsApp James McNamara · out
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How are you going on fixing the ledger?
what was saidWhatsApp CountHQ · in
(no subject)
Ok sure thing James, We will add this info in the New tracker to make the P&L more accurate. However getting all of these information in time would be a challenge.
what was saidWhatsApp James McNamara · out
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Can you account for it ahead?
what was saidWhatsApp CountHQ · in
(no subject)
Hi @236103076434050 , We have not yet received the AQIS invoice for this trade. Once it is received, we will update the trade sheet and include the charges accordingly.
what was saidWhatsApp James McNamara · out
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Does that include AQIS and other charges not billed by the FF?
what was saidWhatsApp Carter and associates · out
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What is the $ value of the profit
what was saidWhatsApp Carter and associates · out
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Thank you for both the details
what was saidWhatsApp CountHQ · in
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Mercer_Mooney_2026-09-07_11520.00.pdf [media attached: document — not captured]
what was saidWhatsApp CountHQ · in
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Hi Quenton, please attached supplier bill and our sales invoice. [media attached: document — not captured]
what was saidWhatsApp CountHQ · in
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Sure.
what was saidWhatsApp Carter and associates · out · 2 of our mailboxes hold it
(no subject)
Atul I need to see the Trafe Sheet and invoice for the trade / sale Please forward to me
what was saidWhatsApp CountHQ · in
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Hi Quenton, Done, Could you please review and authorise it in the bank at your earliest convenience? [media attached: image — not captured]
what was saidWhatsApp Carter and associates · out
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Need to set up out CBA a payment for James today
what was saidWhatsApp Carter and associates · out
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Completed
what was saidWhatsApp CountHQ · in
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Hi @189549875617848 , I have created a transfer draft from BOS to CBA #2546. Could you please review and authorise it in the bank at your earliest convenience? [media attached: image — not captured]
what was saidWhatsApp CountHQ · in
(no subject)
Hi Quenton, I will prepare transfer draft and let you know soon.
what was saidWhatsApp Carter and associates · out · 2 of our mailboxes hold it
(no subject)
I will do this on Monday as Sydney team must be done for the day. Can we process any payment and banking related task before 5 PM Sydney time? That way team still will be able to provide me the OTP I need to process the transactions.
what was saidWhatsApp Carter and associates · out
(no subject)
Message from BOS
what was saidWhatsApp Carter and associates · out
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Good morning Quenton , funds were received from total fresh connection , trust this help
what was saidWhatsApp Carter & Associates (agent) · out
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*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: "Carter & Associates Finance" <carterandassoc@obsidianadvisory.com.au> Subject: Re: Updated invoice and Statement of Account Arrived: 6d ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
what was saidWhatsApp Carter & Associates (agent) · out
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: "Carter & Associates Finance" <carterandassoc@obsidianadvisory.com.au> Subject: Re: Updated invoice and Statement of Account Arrived: 5d ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
what was saidWhatsApp Carter & Associates (agent) · out
(no subject)
*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: "Carter & Associates Finance" <carterandassoc@obsidianadvisory.com.au> Subject: Re: Updated invoice and Statement of Account Arrived: 4d ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.
what was saidWhatsApp CountHQ · in
(no subject)
Bit confused here. what needs to be corrected? out of two AWB, they have receuved one. with the 1931 qty. so the other one they will recive too. right? the 1st line of invoice is the goods they must hv received i guess..! [media attached: image — not captured]
what was saidWhatsApp Carter and associates · out
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It needs to be corrected
what was saidWhatsApp CountHQ · in
(no subject)
We need to change XERO invoice?
what was saidWhatsApp Carter and associates · out · 2 of our mailboxes hold it
(no subject)
QC Fresh 呢票 Total 件數2891, 但我地收到得1931 佢宜家STMT追找數 要同返供應商講 [media attached: document — not captured]
what was saidWhatsApp Carter & Associates (agent) · out
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Understood, Quenton — leaving that one with James to sort directly since he's got the image and the trade detail in hand. On the group side, nothing new needs a joint decision right now. Trades in flight are moving normally, no fresh complaints in the last day. On money: collectable AR sits around 581k. The one live chase item is Sky Fresh-Fruits Import & Export, 95k outstanding at 317 days — that
what was saidWhatsApp Quenton · out
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James is able to provide
what was saidWhatsApp Carter & Associates (agent) · out
(no subject)
Quenton — the image isn't coming through on my end again, just the text around it, so I can't read what's on it. Can you tell me which trade or customer this is for, and I'll pull the exact total straight away? If it's a general "what's going out tomorrow" question rather than one specific invoice, let me know and I'll check what's scheduled for dispatch and give you the totals across those trades
what was saidWhatsApp Quenton · out · 2 of our mailboxes hold it
(no subject)
Hi Total for tomorrow delivery [media attached: image — not captured]
what was said quenton@carterandassoc.com.au · out · email
Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Quenton to Elaine (Sky Fresh): Brandon referred him to her to chase payment; asks what issue prevents paying on time and in full as the account is "totally Out of date".
Statement for SKY FRESH-FRUITS IMPORT EXP. As At 08Sep2026.pdf not captured
what was saidWhatsApp Carter & Associates (agent) · out
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Quenton — just to make sure I don't misfire on this, can you tell me which of these "more information" is about? 1) The sea freight invoice policy question we left open — whether "invoices to the purchasing customer" is a blanket rule for every sea shipment or just specific trades/customers, or 2) Something else entirely — a trade, a customer enquiry, or one of the links/photos that didn't come th
what was saidWhatsApp Quenton · out
(no subject)
more information
what was said messaging-service@post.xero.com · in · email
Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Automated Xero statement to Sky Fresh: overdue account, outstanding total $104884.40 AUD. 1038157 not in body text.
Statement for SKY FRESH-FRUITS IMPORT EXP. As At 08Sep2026.pdf not captured
what was saidWhatsApp Carter and associates · out
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Boss, please help
what was saidWhatsApp Carter and associates · out
(no subject)
08/1736 help me ya i jz need to know the shipper name first if they can't sent the awb now
what was saidWhatsApp Carter and associates · out
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i need the awb to declare [media attached: image — not captured]
what was saidWhatsApp Carter and associates · out
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URGENT Where do I find the invoice and awb for strawberries to eastern green?
what was saidWhatsApp CountHQ · in
(no subject)
Done.
what was saidWhatsApp Carter & Associates (agent) · out
(no subject)
Understood — noting that as standing policy: sea freight documentation invoices go direct to the purchasing customer on each trade, not to a third party or just filed internally. I'll apply this going forward across our sea trades. To make sure it's actioned properly, one thing I need from whoever's setting this: is this a blanket rule for every customer on every sea shipment, or specific to a par
what was saidWhatsApp Carter and associates · out
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One of the damm reasons the company is not getting paid!
what was saidWhatsApp Quenton · out
(no subject)
All sea freight doc invoices need to be sent to the purchasing customer
what was saidWhatsApp Carter and associates · out
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All sea freight doc invoices need to be sent to the purchasing customer
what was saidWhatsApp CountHQ · in
(no subject)
Hi @189549875617848 , I sent the SOA and invoice to Eastern Green yesterday.
what was saidWhatsApp Carter and associates · out · 4 of our mailboxes hold it
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hello boss, I'm waiting for docs. I didn't receive, can you send me. I'll arrange payment immediately
what was saidWhatsApp Carter and associates · out · 2 of our mailboxes hold it
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Message from Eastern Green, what is missing from happening with
what was saidWhatsApp Carter and associates · out
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hello boss, I'm waiting for docs. I didn't receive, can you send me. I'll arrange payment immediately
what was said Carter & Associates · out · email
Atradius claim lodgement — SKY FRESH-FRUITS IMPORT & EXP. (1038157) — AUD 19714.00
Graham, We are lodging an Atradius claim on SKY FRESH-FRUITS IMPORT & EXP. for AUD 19714.00 (invoice 1038157). Primary invoice: 1038157 Customer total exposure: AUD 19714.00 90-day lodgement deadline: Fri 14 Aug Days remaining: 0 A claim-pack folder has been set up for this matter at the linked location. We are gathering the supporting documents (invoices, AR aging, dispute correspondence, signed
what was saidWhatsApp Carter & Associates (agent) · out
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Got it — that's an enquiry for Brisbane to Singapore, sea, 1,260 cartons, buy price AUD 19 each. Good news: we do hold current sea rates for that run, several carriers (ANL, Cosco, PIL, ANL/OOCL/PIL combos) across 20ft and 40ft reefers, 7 to 10 day transit. To turn that into an actual sell price I'm missing two things the system needs: what's the commodity, and what's the gross weight per carton?
what was saidWhatsApp Quenton · out
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https://carter-associates-agents-prod.james-c71.workers.dev/enquiry/trade?o=BNE&d=SIN&mode=sea&unit=CTN&qty=1260&each=19
what was saidWhatsApp James McNamara · out
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Also note I. Your correspondence that it is an FOB trade.
what was saidWhatsApp Carter and associates · out
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Yes
what was saidWhatsApp CountHQ · in
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Hi @189549875617848 , We have received the attached claim email from Nadan for your reference. Nadan has applied a rate of AUD 47.85 per carton, which is significantly higher than our sales rate. In addition, his email is unclear regarding the invoice number to which the claim relates. Would you like me to send an email to Nadan seeking clarification on both the rate discrepancy and the invoice nu
what was saidWhatsApp CountHQ · in
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Hi @189549875617848 , this transfer still under pending for second approval. [media attached: image — not captured]
what was saidWhatsApp CountHQ · in
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what was saidWhatsApp CountHQ · in
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Hi @189549875617848 are going to approve this?
what was saidWhatsApp Carter and associates · out
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Ok thanks
what was saidWhatsApp CountHQ · in
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HI Quenton, I’m not sure how to cancel it, and I believe it is a standing instruction from QRIDA to us. As such, the payment will likely be automatically debited from our CBA account.
what was saidWhatsApp Carter and associates · out
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I have set up the BOS to CBA transfer Awaiting secondary signing
what was saidWhatsApp Carter and associates · out
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Please cancel the QRIDA payment in CBA Confirm when completed
what was saidWhatsApp Carter and associates · out
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I have set it up
what was saidWhatsApp CountHQ · in
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I will do this tomorrow as Sydney team must be done for the day. Can we process any payment and banking related task before 5 PM Sydney time? That way team still will be able to provide me the OTP I need to process the transactions.
what was saidWhatsApp Carter and associates · out
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Atul Set up to transfer 18,500.00 to CBA today Thank you
what was saidWhatsApp James McNamara · out
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Ok thanks
what was saidWhatsApp CountHQ · in
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for payee detail.
what was saidWhatsApp CountHQ · in
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I have sent email to Karen
what was saidWhatsApp James McNamara · out
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Payer*
what was saidWhatsApp James McNamara · out
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Please contact BOS and ask why we are never informed of payee?
what was saidWhatsApp James McNamara · out
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Who?
what was saidWhatsApp CountHQ · in
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Hi @189549875617848 I’ve just noticed that we’ve received $19k in the BOS account. Should we transfer $2k to the CBA account so that the QRIDA payment can be successfully debited from the CBA account?
what was saidWhatsApp Carter & Associates (agent) · out
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James — same as the last link you sent, that's an internal enquiry desk URL and it needs your own login session to open, I can't pull anything off it from here. If this is about pricing a freight quote on an enquiry, just tell me the lane, product and buy price and I'll run the numbers properly with the live rate card rather than guessing off a link I can't see. If it's the same enquiry thread as
what was saidWhatsApp James · out
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https://carter-associates-agents-prod.james-c71.workers.dev/enquiry/t/2dbec0fc93e9cab2f666cafd537e42a7172f765a5bd0d4fa/freight
what was saidWhatsApp James McNamara · out
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Just email them?
what was saidWhatsApp James McNamara · out
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I'm in HKG
what was saidWhatsApp Carter & Associates (agent) · out
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That's just an Instagram reel link, Quenton — nothing I can pull business content out of on my end, and no context on what you wanted done with it. If it's something relevant to a customer, supplier or a product idea (a competitor promo, a packing style, a market trend), tell me in a line or two what caught your eye and I'll look into whether it's worth acting on. On the trades and money side, not
what was saidWhatsApp Quenton · out
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https://www.instagram.com/reel/DcuA2vCTAEW/?igsi=cHRhMWFtYWp1cGUx
what was saidWhatsApp CountHQ · in
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Hi @236103076434050 We are unable to access Corpay cross-Border account. Could you please provide credential to reconciled balance with our Xero file. Thanks!
what was saidWhatsApp Carter and associates · out
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I need external payments as the funds in QEAC are also shy of our requirement
what was saidWhatsApp CountHQ · in
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Hi @189549875617848 , noted, Just to let you know, the balance in CBA account #2546 is currently $2,466.35. Could you please advise, or arrange a transfer of approximately $2,000 into the CBA #2546 account if required?
what was saidWhatsApp Carter and associates · out
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QRIDA attempted to process a Direct Debit for your loan account ending in 608 without success. It will be retried on 03/09/26. Contact us on
what was said Carter & Associates · out · email
Atradius claim lodgement — SKY FRESH-FRUITS IMPORT & EXP. (1038157) — AUD 19714.00
Graham, We are lodging an Atradius claim on SKY FRESH-FRUITS IMPORT & EXP. for AUD 19714.00 (invoice 1038157). Primary invoice: 1038157 Customer total exposure: AUD 19714.00 90-day lodgement deadline: Fri 14 Aug Days remaining: 0 A claim-pack folder has been set up for this matter at the linked location. We are gathering the supporting documents (invoices, AR aging, dispute correspondence, signed
what was saidWhatsApp Carter and associates · out
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Atul why is this not completed?
what was saidWhatsApp Carter and associates · out
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On payment. Can you double check the details as I have seen earlier that they are chasing for something which is not shipped to us
what was saidWhatsApp Carter and associates · out
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Ok. Look for 6-9kg
what was saidWhatsApp Carter and associates · out
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Better Quality good I’m flying to Singapore I’ll quote you later or early morning in Singapore. Would you do me a flavour and pay the remainder of what’s on you account. Send me the email please
what was saidWhatsApp Carter and associates · out
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Thank you for contacting Carter and associates! Please let us know how we can help you.
what was saidWhatsApp Carter and associates · out
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How is the situation of SWM?
what was saidWhatsApp Carter and associates · out
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Hi Q, hope you are doing well
what was saidWhatsApp Carter and associates · out
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Ask them for their communication on the outstanding
what was saidWhatsApp CountHQ · in
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I will check and email to customer with detail.
what was saidWhatsApp Carter and associates · out
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There say no so
what was saidWhatsApp CountHQ · in
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yes, all correct.
what was saidWhatsApp Carter and associates · out
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Kibson, Barakat all correct as well?
what was saidWhatsApp CountHQ · in
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Yes.
what was saidWhatsApp Carter and associates · out
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So the 82k is up todate?
what was saidWhatsApp CountHQ · in
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Yes
what was saidWhatsApp Carter and associates · out
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Was this payment adjusted in the Aged Receivable Detail? Eastern Green owes 82k
what was saidWhatsApp Carter and associates · out
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Is that the whole amount for container or half the amount
what was saidWhatsApp CountHQ · in
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Hi @189549875617848 we received $31,518 in BOS bank on 25.08.2026 [media attached: image — not captured]
what was saidWhatsApp Carter and associates · out
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QC FRESH AUD 31,530.00.pdf [media attached: document — not captured]
what was saidWhatsApp CountHQ · in
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Hi @189549875617848 , we have processed one payment of $16,940 to FAVCO and just sent remittance.
what was saidWhatsApp Carter and associates · out
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Have remittances been sent to Favco? I believe there should be three. Please forward to me.
what was saidWhatsApp Carter and associates · out
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Done ✅
what was saidWhatsApp Carter and associates · out
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Now
what was saidWhatsApp CountHQ · in
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Hi @189549875617848 Could you please authorise payment in BOS bank.
what was saidWhatsApp Carter and associates · out
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Ok
what was saidWhatsApp CountHQ · in
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[media attached: image — not captured]
what was saidWhatsApp CountHQ · in
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Hi @236103076434050 payment has not yet been authorise in bank. @189549875617848 , could you please authorise payment in bank so we will send proof of payment.
what was saidWhatsApp James McNamara · out
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Can you please reply to the email thread re Atradius and show Graham proof of payment?
what was saidWhatsApp CountHQ · in
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Done.
what was saidWhatsApp CountHQ · in
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Ok, I will process $16,500.
what was saidWhatsApp Carter and associates · out
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👌
what was saidWhatsApp James McNamara · out
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Not $25000
what was saidWhatsApp James McNamara · out
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$16500
what was saidWhatsApp CountHQ · in
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Sure, will do.
what was saidWhatsApp Carter and associates · out
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Atul set up a payment using AMEX for CT Freight for 25000.00
what was saidWhatsApp CountHQ · in
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Done. please authorise in bank. Thanks!
what was saidWhatsApp CountHQ · in
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Sure.
what was saidWhatsApp Carter and associates · out
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Biller code: 525766 Reference no: 216097303 Amount: $7,832.75 Due date: 31/08/2026 Set this up for payment from BOS please
what was saidWhatsApp Carter and associates · out
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Thanks Completed
what was saidWhatsApp Carter & Associates (agent) · out
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Quenton — happy to help, but I need to know exactly what you're looking at. Is it that enquiry desk link James posted, an email that landed in your inbox, a document in one of the trade folders, or something else on screen? If you can just tell me what it is (or forward/paste the actual text or a screenshot), I'll work out what it wants from us and either action it or explain it in plain terms. On
what was saidWhatsApp Quenton · out
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Not sure even after reading what it’s asking me to do
what was saidWhatsApp CountHQ · in
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Hi Quinton, we have created draft payment for AMEX Payment. Could you please check and authorise in bank. Thanks! [media attached: image — not captured]
what was saidWhatsApp Carter and associates · out
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👌
what was saidWhatsApp CountHQ · in
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Sure, will do.
what was saidWhatsApp Carter and associates · out
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Re AMEX payment needs to be a BPAY Biller Code is 5082 Please confirm
what was saidWhatsApp Carter and associates · out
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need to process payment to AMEX Value is 286.50 Do so today then we will be clear to use Maybe after 2 PM Tuesday or Wednesday. Needs to actioned by 2 PM today 24/08/2026 Thank you
what was saidWhatsApp Carter & Associates (agent) · out
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James, that image hasn't come through again on my end — WhatsApp media isn't landing in what I can read, only the text around it. Can you resend it as a normal photo (not forwarded/compressed) or, if it's quick, just tell me what it is — invoice, rate card, claim photo, PO — and I'll action it straight away. On the trades in flight nothing new to flag since the last update. Quick money picture whi
what was saidWhatsApp James · out
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[media attached: image — not captured]
what was saidWhatsApp Carter and associates · out
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ok thanks Mate
what was saidWhatsApp CountHQ · in
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Please check.
what was saidWhatsApp CountHQ · in
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Yes, Just sent email.
what was saidWhatsApp Carter and associates · out
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are they ready for payments
what was saidWhatsApp CountHQ · in
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Thanks!
what was saidWhatsApp Carter and associates · out
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CBA
what was saidWhatsApp CountHQ · in
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I need to pay $2000 in this account right? if yes, please suggest bank.
what was saidWhatsApp Carter and associates · out
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BSB 484 799 Acct 004296001 Tony Carter Unit Trust
what was saidWhatsApp CountHQ · in
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We will check and let you know.
what was saidWhatsApp Carter and associates · out
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I need 2,000 to be paid for consultation work by T C Carter You should have a record
what was saidWhatsApp CountHQ · in
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Can I proceed with the payment as outlined in the AP report, or do you need any additional payments to be included?
what was saidWhatsApp CountHQ · in
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Hi @189549875617848 , we have changed date format and now it is showing correct and also, we have account 50% payment to FAVCO. please see below screenshot. [media attached: image — not captured]
what was saidWhatsApp Carter and associates · out
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Atul in the AP the line 106 changes from date to a number? why? has the 50% payment to FAVCO been accounted for and posted? I need the due dates shown
what was saidWhatsApp Carter and associates · out
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Ok
what was saidWhatsApp CountHQ · in
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Hi @189549875617848 Invoice #7711 has already been paid. The only outstanding invoice is #7772, which has now been added to AP for payment.
what was saidWhatsApp CountHQ · in
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Sure, we will update these bill in AP and will send you AP report.
what was saidWhatsApp Carter and associates · out
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Up date the AP With current funds please So can make payments
what was saidWhatsApp Carter and associates · out
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what was saidWhatsApp Carter and associates · out
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what was saidWhatsApp Carter and associates · out · 3 of our mailboxes hold it
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Atul these need adding to the AP for payment today [media attached: image — not captured]
what was saidWhatsApp CountHQ · in
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Hi @236103076434050 , We are currently unable to log in to Corpay. Have the login credentials been changed recently? If the password has been updated, could you please share the new credentials with us? We attempted to log in using the previous password, but unfortunately the account is now showing as locked. Please see the screenshot below for your reference. [media attached: image — not captured
what was saidWhatsApp CountHQ · in
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*Submit the Financials* - Didnt get that. if you can please guide us. *About canceling the DD* - we(obsidian) dont have access any more to even view the balance of AMEX. We need to restore that again ASAP, so that we can check balance on it on our own. Really difficult to work through the up-comeing DDs when the balance is unknow to us.
what was saidWhatsApp James McNamara · out
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They've been chasing for weeks
what was saidWhatsApp James McNamara · out
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And cancel the direct debit
what was saidWhatsApp James McNamara · out
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Per email today, we need to submit financials
what was saidWhatsApp Carter and associates · out
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Check with James
what was saidWhatsApp CountHQ · in
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Hi Quenton, CT freight payment has declined. [media attached: image — not captured]
what was saidWhatsApp Carter & Associates (agent) · out
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Noted — no AO (authority/permit line) required on the Singapore and Hong Kong runs. That directly answers the query Vision's Liam Fraser raised this morning on the air rate card — whether the Brisbane to Hong Kong and Singapore rows should exclude AO and the certificate of origin charge. I'll get a reply back to Liam confirming both lanes are AO-free so he can finalise those rows on the card corre
what was saidWhatsApp Quenton · out
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No AO required for Singapore and HongKong
what was saidWhatsApp CountHQ · in
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ok, I will set up again. Thanks!
what was saidWhatsApp Carter and associates · out
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Yes then send 25k
what was saidWhatsApp CountHQ · in
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Hi @189549875617848 last one was declined payment. [media attached: image — not captured]
what was saidWhatsApp Carter and associates · out
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Did the one from last go thru?!
what was saidWhatsApp CountHQ · in
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Sure, 25k?
what was saidWhatsApp Carter and associates · out
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Use The Amex again please
what was saidWhatsApp CountHQ · in
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Hi @189549875617848 , We received email from CT freight. Please let us know do we need to setup payment again? [media attached: image — not captured]
what was said Carter & Associates · out · email
Atradius claim lodgement — SKY FRESH-FRUITS IMPORT & EXP. (1038157) — AUD 34816.00
Graham, We are lodging an Atradius claim on SKY FRESH-FRUITS IMPORT & EXP. for AUD 34816.00 (consolidated across invoices 1038157 + 1038163). Primary invoice: 1038157 Customer total exposure: AUD 34816.00 90-day lodgement deadline: Fri 14 Aug Days remaining: 0 A claim-pack folder has been set up for this matter at the linked location. We are gathering the supporting documents (invoices, AR aging,
what was saidWhatsApp CountHQ · in
(no subject)
No worries, let us know if you want to connect. So we will connect with you using same link.
what was saidWhatsApp James McNamara · out
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I've got tradesman here and was distracted
what was saidWhatsApp James McNamara · out
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Sorry guys. I thought it was 2pm for some reason
what was saidWhatsApp CountHQ · in
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Ok No porb. we'll be online..
what was saidWhatsApp Carter and associates · out
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Thank you I’m 2 mins away
what was saidWhatsApp CountHQ · in
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Hi again, Just FYI. Below is the link for joining the meeting in case didn't get it in the calender. qcfresh2026@gmail.com is the organiser. https://calendar.app.google/ZhE6czAc1usHQZNa9
what was said Carter & Associates · out · email
Atradius claim lodgement — SKY FRESH-FRUITS IMPORT & EXP. (1038157) — AUD 19714.00
Graham, We are lodging an Atradius claim on SKY FRESH-FRUITS IMPORT & EXP. for AUD 19714.00 (consolidated across invoices 1038157 + 1038141, 1038145, 1038091, 1038122). Primary invoice: 1038157 Customer total exposure: AUD 19714.00 90-day lodgement deadline: Fri 14 Aug Days remaining: 1 A claim-pack folder has been set up for this matter at the linked location. We are gathering the supporting docu
what was said james@carterandassoc.com.au · out · email
Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
James to Obsidian: "Skyfresh is not 30 days end of month" (terms on the Xero statement are wrong).
what was said messaging-service@post.xero.com · in · email
Statement from Carter & Associates for SKY FRESH-FRUITS IMPORT & EXP.
Automated Xero statement: outstanding total $119986.40 AUD, all more than 30 days beyond agreed terms stated as 30 days EOM.
Statement for SKY FRESH-FRUITS IMPORT EXP. As At 13Aug2026.pdf not captured
what was saidWhatsApp James McNamara · out
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Yes
what was saidWhatsApp CountHQ · in
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[media attached: image — not captured]
what was saidWhatsApp CountHQ · in
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There is no amount. we will remove from our list.
what was saidWhatsApp James McNamara · out
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Why is Brisbane market included?
what was saidWhatsApp CountHQ · in
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Also, Just quick question We currently have a balance of only $69 in CBA Account #2546, and there are several direct debit payments due from this account (as shown in the screenshot below). To ensure both the payroll and upcoming direct debits are covered, would you like me to transfer approximately $20,000 from the BOS account to CBA Account #2546? Please advise [media attached: image — not captu
what was saidWhatsApp James McNamara · out
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Yes
what was saidWhatsApp CountHQ · in
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Hi @189549875617848 Just a quick note to let you know that there are insufficient funds in CBA Account #2546 to process your and James's wages. Would you like me to transfer funds from the BOS account to CBA Account #2546 to cover wages payment?
what was saidWhatsApp James McNamara · out
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That's two business days from yesterday
what was saidWhatsApp James McNamara · out
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I think AMEX won't lift the hold until payment is received via bpay the of the DJ lmk
what was saidWhatsApp CountHQ · in
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Hi @189549875617848 CT freight payment has declined. [media attached: image — not captured]
what was saidWhatsApp Carter & Associates (agent) · out
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This is just a link to the internal enquiry desk James pasted in — I can't fetch anything useful off that URL on my end (it needs your login session, not something I can action from here). If it's a specific enquiry or quote you want actioned, tell me which trade or customer it relates to and what you need done — priced, drafted, sent — and I'll get straight into it. If you were just sharing it fo
what was saidWhatsApp James · out
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https://carter-associates-agents-prod.james-c71.workers.dev/enquiry/t/2dbec0fc93e9cab2f666cafd537e42a7172f765a5bd0d4fa/desk
what was saidWhatsApp Carter and associates · out
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All done thanks
what was saidWhatsApp CountHQ · in
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Hi @189549875617848 Could you please authorise AMEX cc payment. [media attached: image — not captured]
what was saidWhatsApp CountHQ · in
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Thank you
what was saidWhatsApp Carter and associates · out
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Paid all
what was saidWhatsApp James McNamara · out
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Yes we were paid into BOS so trfr out
what was saidWhatsApp CountHQ · in
(no subject)
Hi @236103076434050 Nissan Financials & Allianz Insurance auto debit from CBA #2546
what was saidWhatsApp CountHQ · in
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Hi @189549875617848, We have noticed that the total amount for James's consulting fees and your wages is $2,218.00. However, the current balance in CBA account #2546 is $1,787.00. Could you please advise whether I should first transfer funds from BOS to CBA #2546 and then proceed with processing the payments?
what was saidWhatsApp James McNamara · out
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Auto debit from where to where/
what was saidWhatsApp James McNamara · out
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It's a recurring payment via AMEX but AMEX has been down
what was saidWhatsApp CountHQ · in
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Hi @189549875617848 , Just let you know that the auto-debit payment was not processed due to insufficient funds in the bank account.
what was saidWhatsApp CountHQ · in
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Hi @189549875617848 Could you please provide bank details so that we can process payment.
what was saidWhatsApp Carter and associates · out
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$25,000.00 to CT Atul what do we need in the QC General Account and the QAEC Pty Ltd accounts for automatic Company with drawals
what was saidWhatsApp Carter and associates · out
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Atul, set up payment for Atradius
what was saidWhatsApp James McNamara · out
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$25k to CT Freight
what was saidWhatsApp James McNamara · out
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Bounced Atradius (insurance) payment
what was saidWhatsApp Carter and associates · out
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What else James?
what was saidWhatsApp Carter and associates · out
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Set up a payment for AMEX for due amount Set up payment, fir balance of James consultation fee, pay my wages.
what was saidWhatsApp Carter and associates · out
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Check BOS [media attached: image — not captured]
what was saidWhatsApp Carter and associates · out
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[media attached: audio — not captured]
what was said Carter & Associates · out · email
Atradius claim lodgement — SKY FRESH-FRUITS IMPORT & EXP. (1038157) — AUD 19714.00
Graham, We are lodging an Atradius claim on SKY FRESH-FRUITS IMPORT & EXP. for AUD 19714.00 (invoice 1038157). Primary invoice: 1038157 Customer total exposure: AUD 19714.00 90-day lodgement deadline: Fri 14 Aug Days remaining: 4 A claim-pack folder has been set up for this matter at the linked location. We are gathering the supporting documents (invoices, AR aging, dispute correspondence, signed
what was said Carter & Associates · out · email
Atradius claim lodgement — SKY FRESH (1038157) — AUD 131042.00
Graham, We are lodging an Atradius claim on SKY FRESH for AUD 131042.00 (consolidated across invoices 1038157 + 1037827, 1038091, 1038122, 1038141, 1038145). Primary invoice: 1038157 Customer total exposure: AUD 131042.00 90-day lodgement deadline: Fri 14 Aug Days remaining: 5 A claim-pack folder has been set up for this matter at the linked location. We are gathering the supporting documents (inv
what was said Carter & Associates · out · email
Atradius claim lodgement — SKY FRESH (1038157) — AUD 105602.00
Graham, We are lodging an Atradius claim on SKY FRESH for AUD 105602.00 (consolidated across invoices 1038157 + 1038091, 1038145, 1037827). Primary invoice: 1038157 Customer total exposure: AUD 105602.00 90-day lodgement deadline: Fri 14 Aug Days remaining: 6 A claim-pack folder has been set up for this matter at the linked location. We are gathering the supporting documents (invoices, AR aging, d
what was saidWhatsApp Carter & Associates (agent) · out
(no subject)
Got it — noting Prime Orchards Limited, 10/F Bangkok Bank Building, 490-492 Nathan Road, Kowloon, HK as Kam's consignee address. Just so I put it on the right paperwork — which trade or document does this go on? We've got live business with Prime Orchards (Hass and Shepard avocado trades), but nothing in front of me flags a "Kam" contact or a document currently needing a consignee update. Give me
what was saidWhatsApp Quenton · out · 2 of our mailboxes hold it
(no subject)
consignee Prime Orchards Limited 10/F, Bangkok Bank Building, 490-492 Nathan Road, Kowloon, HK Tel: Email: shipping@primeorchards.com
what was said Carter & Associates · out · email
Atradius claim lodgement — SKY FRESH-FRUITS IMPORT & EXP. (1038157) — AUD 19714.00
Graham, We are lodging an Atradius claim on SKY FRESH-FRUITS IMPORT & EXP. for AUD 19714.00 (consolidated across invoices 1038157 + 1038163, 1038091, 1038122, 1038141, 1038145). Primary invoice: 1038157 Customer total exposure: AUD 19714.00 90-day lodgement deadline: Fri 14 Aug Days remaining: 8 A claim-pack folder has been set up for this matter at the linked location. We are gathering the suppor
what was saidWhatsApp Quenton · out
(no subject)
Send this in reply: WITHOUT PREJUDICE Noted. However as it was an FOB trade, you should not have paid the freight, you should have sought to claim the forwarder and/or the shipping line. We have no recourse with either of those counterparties as you took the product and freight on loading at port of dispatch. That is standard practice under INCOTERMS for an FOB trade - Carter & Associates cannot b
4 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 13:48 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 15:25 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 15:25 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 15:25 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 15:25 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 14:52 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 14:51 AEDT; trade states at 9 Oct 2026 15:14 AEDT; WhatsApp messages at 9 Oct 2026 15:25 AEDT; WhatsApp pictures at 9 Oct 2026 15:13 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At ARRIVED
What is owed while a trade sits here: the customer advised, and the named consignee advised where he is not the customer. Late here means: the stated arrival date has passed with no notice from anyone.
Documents
| document | produced | it prints | |
|---|---|---|---|
| commercial invoice | not stated | no total on it | recorded with no file on this machine |
| purchase order | not stated | no total on it | recorded with no file on this machine |
| statement | not stated | no total on it | recorded with no file on this machine |
| transport document | not stated | no total on it | recorded with no file on this machine |
Received by email
| file | from | arrived | where it is |
|---|---|---|---|
| QC1038157 BNE SIN RFP 10816528-COMP.pdf | VIF Export | 19 May 2026 15:16 AEST | in trade 1038157's 04_Compliance |
| Original 3 - (for Shipper) - 081-62415463[2].PDF | VIF Export | 19 May 2026 15:16 AEST | in trade 1038157's 05_Freight |
| 2559_001.pdf | VIF Export | 19 May 2026 10:54 AEST | in trade 1038157's 10_Correspondence |
| 2574_001.pdf | VIF Export | 19 May 2026 10:54 AEST | in trade 1038157's 10_Correspondence |
| DeliveryDocket-761.pdf | dispatch@dorrianconsultancy.com | 18 May 2026 15:25 AEST | in trade 1038157's 10_Correspondence |
| 2517_001.pdf | VIF Export | 18 May 2026 15:06 AEST | in trade 1038157's 10_Correspondence |
Send
What takes it forward
DELIVERED is reached by pressing one of its own acts, and PAID IN is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.
Move it on
It is at ARRIVED. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.
Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.