Frutulip General Trading, 12,960 Seedless Watermelon 10-12 KG Class to DXB, flew 23 May 2026, AUD 90,720.00 (1038162)
9 PAID INWhere it stands
- Where the goods are: landed at destination, since 23 May 2026 12:00 AEST (Vision International)
- What the customer has been told: told it arrived, 10 Jul 2026 15:55 AEST (their own word (MOHAMED | FRUTULIP)); not yet told the freight was booked and it left
- Receivable: nothing; the invoice is paid
- What happens next: On hold: 1 question only James McNamara can answer is open on this trade. It is on the desk regardless; the questions are under "What is waiting, and on whom".. It is being finished by hand, off the desk; nothing is sent on it from here. The folder still needs a purchase order, a commercial invoice and a packing list.
- Not certain: That it left is taken from the ETD held; no word from the forwarder or the carrier says so.
Where this trade really stands
Trade 1038162 (12,960 kg seedless watermelon, SYD to DXB on EK415) landed 23 May per Vision and Frutulip owes nothing: invoice AUD 90,720 is settled by AUD 59,290 cash plus the AUD 31,430 credit; AUD 275 Phyto Services bill and the freight cost remain open.
What is blocking it: Frutulip's invoice 1038162 shows nothing unpaid: AUD 59,290 was paid and credit note CN-1038302 for AUD 31,430 (issued 3 Aug) covers the rest. What is still open is on our side: the Ghalloub claim question, the unmatched international freight cost, and the Phyto Services bill INV-11991 of AUD 275 due 29 May. The record does not say whether a claim was ever lodged against the grower.
Sources that disagree
- The claim notice quotes the full AUD 90,720 exposure, which our own ledger shows as settled; the claim status needs an internal check.
13 Aug, Gmail, exports@: We told Graham an Atradius claim of AUD 90,720 was being lodged on invoice 1038162.
3 Aug, Xero: Xero shows the invoice settled by AUD 59,290 paid and credit note CN-1038302 for AUD 31,430, with nothing unpaid. - The question is out of date: the bill was paid on 30 Sep, so the claim-or-pay choice has been overtaken by payment.
30 Sep, Xero: Ghalloub bill E0067538 is paid in full, AUD 16,770.
24 Sep, desk record: The open question asks whether to lodge a claim against Ghalloub's unpaid bill E0067538 or pay it in full.
| Date | What the record says | Source |
|---|---|---|
| 21 May | Invoice 1038162 to Frutulip General Trading LLC for AUD 90,720, due 30 Jun; Ray K Ghalloub & Sons bill E0067538 for AUD 16,770, due 4 Jun. | Xero |
| 23 May | Flight EK415, air waybill 176-22305404, landed at Dubai per Vision International; departure is taken from the held ETD, not from a forwarder report. | desk record |
| 27 May | Vision International freight bill 00238793 for AUD 276,458.52 is paid in full. | Xero |
| 10 Jul | Mohamed Basil of Frutulip told us by his own word that the goods had arrived. | desk record |
| 3 Aug | Credit note CN-1038302 for AUD 31,430 issued to Frutulip; invoice 1038162 shows AUD 59,290 paid and nothing unpaid. | Xero |
| 13 Aug | We told Graham at Nova Credit Risk we were lodging an Atradius claim on Frutulip for AUD 90,720; the same notice was resent on 14 Aug. | Gmail, exports@ |
| 30 Sep | Ghalloub bill E0067538 paid AUD 16,770; remittance advice sent to Ghalloub on 8 Oct. | Gmail, exports@ |
| 9 Oct | Phyto Services bill INV-11991 for AUD 275 is unpaid; the international freight cost is unmatched. | Xero |
Not known: Whether a claim was ever lodged against Ghalloub, and whether the Frutulip quality claim is recorded with a grower mirror. Whether the Atradius claim on this trade was completed or withdrawn after the credit note. What the international freight cost on this trade is and which bill it matches. Why the 12 Jun commercial invoice went to the insurance broker.
Risk: The customer invoice is settled by cash and credit. Atradius cover is not on the record, though a claim lodgement notice for AUD 90,720 went to Graham in August.
Also: Propose Xero match for international freight cost, the desk, Mon 12 Oct
Also: Settle Phyto Services bill INV-11991, AUD 275, James, Mon 12 Oct
Next: Decide Ghalloub claim and Atradius claim status, James, Mon 12 Oct
Read on 9 Oct from the invoices, payments, documents and messages held.
What the customer has been told
| Booked | Not told yet |
| Received by the forwarder | No word held; it has left |
| Departed | Not told yet (this step was reached 23 May 2026 06:00 AEST) |
| Arrived | Told 10 Jul 2026 15:55 AEST (their own word (MOHAMED | FRUTULIP)) |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
| product | quantity | sell | buy |
|---|---|---|---|
| Watermelons | 12,960 | sell AUD 7.00, the unit it is per is not stated ledger invoice |
buy not stated landed or ex farm is not recorded |
The ledger
| document | counterparty | amount | state |
|---|---|---|---|
| bill E0067538 / 1038162 |
RAY K GHALLOUB & SONS PTY LTD linked by named on the document |
AUD 16,770.00 paid AUD 16,770.00, outstanding AUD 0.00 instalment 1: 100% AUD 16,770.00 due 22 Jun 2026, 30 days from delivery (delivery taken as departure, 23 May 2026), 109 days past due, from 30 days from delivery (James, 24 Sep 2026 23:59) |
Paid due 22 Jun 2026, Xero says 4 Jun 2026 no term printed on it |
| bill INV-11991 / 1038162 |
Phyto Services Pty Ltd linked by named on the document |
AUD 275.00 paid AUD 0.00, outstanding AUD 275.00, 133 days past due no instalment is recorded against this document |
Unpaid due 29 May 2026 no term printed on it |
| bill 00238793 |
VISION INTERNATIONAL linked by named on the document This document is also linked to 1038154, 1038156, 1038160, 1038158, 1038157, 1038153, 1038161. Its own number names one trade, so the other link is a mis-link to be corrected at its source. Owner: Obsidian Advisory. |
AUD 276,458.52 paid AUD 276,458.52, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 27 May 2026 no term printed on it |
| credit note CN-1038302 |
FRUTULIP GENERAL TRADING LLC (TRN 104145581500003) linked by named on the document |
AUD 31,430.00 paid not stated, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due not stated no term printed on it |
| invoice 1038162 |
FRUTULIP GENERAL TRADING LLC (TRN 104145581500003) linked by named on the document |
AUD 90,720.00 paid AUD 59,290.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 30 Jun 2026 no term printed on it |
Invoiced AUD 90,720.00, and the ledger carries nothing outstanding against it. Billed to us AUD 85,618.92, of which AUD 275.00 is outstanding.
Deposit and release
Release is standard. Our copy of Xero is too old to say what is paid today; payment is chased on its own invoice.
No instalment is recorded on this invoice, so the whole invoice is due before release.
No release has been recorded on this desk for this trade.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Open invoices for Frutulip General Trading, each with its state
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
Vision International's bills against the rate card
Nothing is billed above the card.
- Bill 00238793: not compared. no card in force on Sat 23 May prices this air shipment: no Vision International Logistics card is loaded that was in force on Sat 23 May, which says nothing about whether the forwarder carries the lane: it says this store has not been given a card for that date.
| Trade P&L | total |
|---|---|
| Revenue | AUD 59,290.00 |
| Cost of goods | AUD 85,618.92 |
| Gross profit | -AUD 26,328.92 |
| Gross margin (% of revenue) | -44.4% |
| Markup (% on cost) | -30.8% |
After the trade: quoted against billed
Not compared. The desk holds no quote stack for this trade (it was quoted before the desk priced quotes, or the stack was never written), so there is no quoted cost to set against the bills. The quote is a document in the trade folder and a quote of record is filed on Drive; its prices are not in the record as cost lines.
This trade is open, with its bills in. Reviewed 9 Oct 2026.
What it cost
From the Vision bills linked to the trade in the ledger.
| Billed | Lines | |
|---|---|---|
| Other charges | AUD 200.00 | AO Inspection (Vision bill 00238793) |
| Other charges | AUD 275.00 | Documentation (Vision bill 00238793) |
| Other charges | AUD 10,060.30 | Export Security Screening (Vision bill 00238793); Cert. Origin Electronic Processing Fee Handling (Terminal) Handling (Vision) + 14% weekend surcharge Melon Tossing RFP Temperature Recorder (Vision bill 00238793) |
| Freight | AUD 57,942.50 | International Freight (Vision bill 00238793) |
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | nothing in this folder is named as one |
| commercial invoice | nothing in this folder is named as one |
| packing list | nothing in this folder is named as one |
This trade cannot show a purchase order, a commercial invoice and a packing list to anybody who asks for them. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
0 files sit in this trade's folder, of which 0 files are typed as a document and 0 files could not be typed from what they print.
Dates
Its calendar
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
6 things are missing, behind 6 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.
| what is missing | what it stops | who settles it |
|---|---|---|
| Two sources disagree | costed against billed: International Freight | James McNamara open 12 days no by-when set |
| Not held | The assistant did not answer a question on this trade: could not answer | James McNamara open 15 days by 24 Sep 2026 |
| Not held | Instalment 1 has no due date: it falls due on the grower delivering to the forwarder or cold store the order names, which has not happened yet. | James McNamara open 14 days no by-when set |
| Not held | The commercial invoice of Fri 12 Jun went to AUSTRALIAN COMMERCIAL & TRANSPORT INSURANCE, not the trade's own customer or grower (1038162) | james open 11 hours no by-when set |
| ghalloub claim | Frutulip was credited AUD 31,430.00 (CN-1038302). Lodge a claim against Ghalloub's unpaid bill E0067538 (AUD 16,770.00), or pay it in full? (1038162) | James McNamara open 15 days no by-when set |
| An open question | FRUTULIP GENERAL TRADING LLC (TRN 104145581500003)'s air trade: which incoterm (the trade)? (1038162) | James McNamara open 5 hours no by-when set |
Freight
The freight
| mode and carrier | document | dates | weights |
|---|---|---|---|
| air carrier not recorded, EK415 |
AWB 176-22305404 | departed 23 May 2026 arrived 23 May 2026 stated by Vision International |
12,960 kg gross chargeable weight not recorded |
Freight cost from the forwarder's bill in our copy of Xero: Vision International bill 00238793, AUD 276,458.52 (shared with another trade).
The dates, carrier, vessel and weights above are as recorded on the shipment; where one is missing, it prints as a gap and the forwarder's own document settles it.
Market
Market
This consignment has landed; the market can no longer change how it arrives.
Commodity outlook. Feeds last read 9 Oct, 03:10 pm.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | FRUTULIP GENERAL TRADING LLC | the counterparty record |
| Billed us | RAY K GHALLOUB & SONS PTY LTD | a bill in the ledger |
| Billed us | Phyto Services Pty Ltd | a bill in the ledger |
| Billed us | VISION INTERNATIONAL | a bill in the ledger |
| Grower | not named on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| FRUTULIP GENERAL TRADING LLC | Jayabalan S accounts@frutulip.com | proved |
| VISION INTERNATIONAL | Adam Downing adam.downing@vision.com.au | proved |
| RAY K GHALLOUB & SONS PTY LTD | admin@raykghalloub.com.au admin@raykghalloub.com.au | proved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au | proved |
| FRUTULIP GENERAL TRADING LLC | Mohammed Afil ap@frutulip.com | proved |
| VISION INTERNATIONAL | VIF Accounts bneaccounts@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Export bneexport@vision.com.au | proved |
| VISION INTERNATIONAL | Gauresh Patel gauresh@vision.com.au | proved |
| VISION INTERNATIONAL | Hugh Philip hugh.philip@vision.com.au | proved |
| FRUTULIP GENERAL TRADING LLC | Mohamed Basil import@frutulip.com | proved |
| RAY K GHALLOUB & SONS PTY LTD | Joe Ghalloub joe@raykghalloub.com.au | proved |
| FRUTULIP GENERAL TRADING LLC | KARTIK | FRUTULIP | DXB kartik@frutulip.com | proved |
| VISION INTERNATIONAL | Kaumil Patel kaumil.patel@vision.com.au | proved |
| VISION INTERNATIONAL | leanne.james@vision.com.au | proved |
| VISION INTERNATIONAL | Leigh Gadsby leigh@vision.com.au | proved |
| VISION INTERNATIONAL | Liam Fraser liam.fraser@vision.com.au | proved |
| VISION INTERNATIONAL | Mandy Collins mandy.collins@vision.com.au | proved |
| VISION INTERNATIONAL | Michael Thirgood mic@vision.com.au | proved |
| FRUTULIP GENERAL TRADING LLC | MUHAMMED MINHAJ | FRUTULIP | DXB minhaj@frutulip.com | proved |
| FRUTULIP GENERAL TRADING LLC | mohamed@frutulip.com | proved |
| VISION INTERNATIONAL | nathan.graham@vision.com.au | proved |
| FRUTULIP GENERAL TRADING LLC | qc@frutulip.com | proved |
| VISION INTERNATIONAL | Romer Tortoza romer.tortoza@vision.com.au | proved |
| VISION INTERNATIONAL | Sean McGrory sean.mcgrory@vision.com.au | proved |
| VISION INTERNATIONAL | Tennille Green tennille.green@vision.com.au | proved |
| RAY K GHALLOUB & SONS PTY LTD | +61297642693 | unproved |
| VISION INTERNATIONAL | +61416229659 | unproved |
| FRUTULIP GENERAL TRADING LLC | +97143332257 | unproved |
| FRUTULIP GENERAL TRADING LLC | Mohamed Basil +971529631007 | unproved |
| FRUTULIP GENERAL TRADING LLC | Muhammed Minhaj +971562199018 | unproved |
| FRUTULIP GENERAL TRADING LLC | accounts@frutulip.com, import@frutulip.com, qc@frutulip.com | unproved |
| Phyto Services Pty Ltd | accounts@phytosanitaryservices.com.au | unproved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au, liam.fraser@vision.com.au, sean.mcgrory@vision.com.au, bneexport@vision.com.au | unproved |
| FRUTULIP GENERAL TRADING LLC | ar@frutulip.com | unproved |
| VISION INTERNATIONAL | bneexport@vision.com.au, liam.fraser@vision.com.au | unproved |
| VISION INTERNATIONAL | Greg Firth greg.firth@vision.com.au | unproved |
| FRUTULIP GENERAL TRADING LLC | Habil habil@frutulip.com | unproved |
| FRUTULIP GENERAL TRADING LLC | import@frutulip.com, qc@frutulip.com, accounts@frutulip.com | unproved |
| FRUTULIP GENERAL TRADING LLC | info@frutulip.com | unproved |
| RAY K GHALLOUB & SONS PTY LTD | Joe Ghalloub joe@reddirtmelons.com.au | unproved |
| VISION INTERNATIONAL | liam.fraser@vision.com.au, bneexport@vision.com.au | unproved |
| FRUTULIP GENERAL TRADING LLC | mansi@frutulip.com | unproved |
| VISION INTERNATIONAL | Pricing pricing@vision.com.au | unproved |
| RAY K GHALLOUB & SONS PTY LTD | Robert robert@raykghalloub.com.au | unproved |
Writing to us on this trade: Carter & Associates Finance carterandassoc@obsidianadvisory.com.au; MOHAMED | FRUTULIP mohamed@frutulip.com; QC | FRUTULIP | DXB qc@frutulip.com; Google Calendar calendar-notification@google.com; Liam Fraser liam.fraser@vision.com.au; Phytosanitary Exports exports@phytosanitaryservices.com.au; VIF Export bneexport@vision.com.au.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at PAID IN.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| TRADE OPENED needs our word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| BOOKED needs counterparty word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| DEPARTED needs document |
reached dated 23 May 2026, on a document disputed, two readings, both shown, neither chosen.
|
1 piece of evidence. Each move is a line on the timeline below. |
| ARRIVED needs counterparty word |
reached dated 23 May 2026, on a document |
1 piece of evidence. Each move is a line on the timeline below. |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
part dated 21 May 2026, on a document. This stage needs BOTH the commercial invoice as a document on the trade AND a matching sales invoice in the ledger. The invoice document on the trade is the half that is missing. Owner: Obsidian Advisory. |
1 piece of evidence. Each move is a line on the timeline below. |
| PAID IN needs document |
reached dated 11 Aug 2026, with no grade recorded |
no evidence |
| PAID OUT needs document |
part dated not stated, with no grade recorded. Part settled: what was invoiced and what has been received both print below. |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
Showing changes only. Show everything.
a question James McNamara
FRUTULIP GENERAL TRADING LLC (TRN 104145581500003)'s air trade: which incoterm (the trade)? (1038162)
{"kind":"desk decision","both":false,"group":"customers","party":"FRUTULIP GENERAL TRADING LLC (TRN 104145581500003)","rec":"Yes: CPT, the usual term for air. Nothing we hold states it for this trade. Until you answer, no customer or forwarder mail is drafted on it.","facts":[["8 Oct 2026","No paper we hold states the term.","the trade record"]],"evidence":[],"options":[["yes","Yes: CPT"],["no","No: not CPT"],["none","None of the above: see my note"],["CFR","CFR: we book, cost and freight"],["CIF","CIF: we book and insure"],["CIP","CIP: we book and insure, air"],["FOB","FOB: the buyer books"],["FCA","FCA: the buyer books, free carrier"],["DAP","DAP: we deliver to the place"]],"recTerm":"CPT","trades":["1038162"],"source":"incoterm backfill (src/incoterm)"}
Still open. Nothing has come back on this.
a press James McNamara
strike the reconciliation
and 251 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
strike the reconciliation
and 251 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
strike the reconciliation
and 251 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
strike the reconciliation
and 265 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
strike the reconciliation
- raised costed against billed: as billed, for James McNamara
and 265 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
correct_a_trades_customer
- customer RAY K GHALLOUB & SONS PTY LTD → FRUTULIP GENERAL TRADING LLC (TRN 104145581500003)
a press James McNamara
record certified weights
and 3 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
record certified weights
and 11 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
raise a claim
and 14 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
strike the reconciliation
- raised costed against billed: Departmental permit and tonnage, for James McNamara
- raised costed against billed: International Freight, for James McNamara
- raised costed against billed: compliance, for James McNamara
- raised costed against billed: produce, for James McNamara
- raised invoiced against paid: Invoice 1038162, for James McNamara
and 289 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
correct a fact
and 1 other column the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
correct a fact
and 1 other column the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
correct a fact
and 1 other column the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
correct a fact
and 1 other column the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
correct a fact
and 1 other column the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
record_a_stage_change
- stage reached arrived
and 9 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
record_a_stage_change
- stage reached departed
and 9 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
record an outside fact
and 12 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
remove a shipment
and 8 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
withdraw evidence from a stage
- stage reached arrived →
and 9 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
correct a fact
and 21 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a press James McNamara
record an instalment term
- raised Instalment 1 has no due date: it falls due on the grower delivering to the forwarder or cold store the order names, which has not happened yet., for James McNamara
and 22 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.
a question James McNamara
Quenton: does the TRF of 20 May 2026 (consignee Barakat, supplier Ray Ghloub, 4300, buy 1.2, sell 6.65) belong to job the trade rather than the trade, as you wrote two minutes later? (1038160, 1038162)
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: Yes, confirmed from the record. Quenton's TRF under 'TRADE # 1038162' (consignee Barakat, supplier Ray Ghloub, qty 4300, buy 1.2, sell 6.65) sent 20 May 2026 09:01 was self-corrected 10 minutes later at 09:11: 'Should Job 1038160'. That TRF belongs to 1038160. [Gmail 19e449e33575c2f9 (20 May 2026 09:01, TRADE # 1038162) and 19e44a7626cc5c35 (20 May 2026 09:11, 'Should Job 1038160')].
a question James McNamara
Quenton: which sell price stands on line 1 — 6.6, 6.65 or 7?
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: AUD 7.00/kg stands (Xero line UnitAmount 7, Quantity 12,960kg, LineAmount AUD 90,720.00). 6.6 and 6.65 both belonged to the misattributed Barakat TRF for a different, smaller quantity (4,300kg) and do not apply to this trade. [Xero ACCREC 1038162 (InvoiceID ac0a9983-7296-4327-a316-f164501c8f39) LineItems UnitAmount 7.00].
a question James McNamara
Quenton: which buy price stands — 1 or 1.2?
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: AUD 1.30/kg stands, per Ray K Ghalloub & Sons' own bill E0067538: 12,900kg x AUD 1.30 = AUD 16,770.00. Neither 1 nor 1.2 (both figures belong to the misattributed Barakat TRF) match the grower's actual bill. [Xero ACCPAY E0067538/1038162 (RAY K GHALLOUB & SONS PTY LTD), LineItem 'Watermelon Seedless' Quantity 12900, UnitAmount 1.30, LineAmount AUD 16,770.00].
a question James McNamara
Is the grower on this trade H E HEATHER & CO or RAY K GHALLOUB & SONS PTY LTD, and are the two one supplier under different names?
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: They are the same supplier, treated as aliases by the desk itself: the escalation of 20 May 2026 09:09 records that the TRF named RAY GHLOUB while the Trade Log held H E HEATHER & CO (NEEDS_REVIEW), and resolved both as aliases of Ghalloub Bros. The bill actually on record is issued by RAY K GHALLOUB & SONS PTY LTD (E0067538). [Gmail 19e44a5d7d490d0f, desk escalation, 20 May 2026 09:09, 'TRF named RAY GHLOUB but Trade Log had H E HEATHER & CO ... treated as aliases of same supplier (Ghalloub Bros)'; Xero ACCPAY E0067538/1038162].
a question James McNamara
Are the two receipts of AUD 59,290.00 dated 11 Aug 2026 one payment recorded twice?
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: No. One of the two AUD 59,290.00 entries (PaymentID edc03131) is Status DELETED in Xero. The other (PaymentID a383c081) is Status AUTHORISED, reconciled, and is one line of a RECBATCH batch payment dated 11 Aug 2026 totalling AUD 110,208.40 that also covers other Frutulip invoices. One cancelled duplicate entry, one real applied payment -- not a double payment. [Xero payments on invoice ac0a9983-7296-4327-a316-f164501c8f39: PaymentID edc03131 AUD 59,290.00 Status DELETED; PaymentID a383c081 AUD 59,290.00 Status AUTHORISED, BatchPaymentID d8fe4e64, RECBATCH total AUD 110,208.40, 11 Aug 2026].
a question James McNamara
Was the claim settled in AUD 31,430 as the credit note reads, given the 16 Jun note records Frutulip's final claim as USD 31,430?
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: AUD 31,430.00 is what was actually processed and stands: CN-1038302, issued 3 Aug 2026, applied in full to invoice 1038162, Status PAID. The 16 Jun desk note recorded Frutulip's claim as being made in USD 31,430 (~AUD 46,206 at the time), but the credit note that was actually raised and settled is denominated and applied at AUD 31,430.00 -- that is the figure of record regardless of the earlier USD-denominated claim note. [Xero credit note CN-1038302 (CreditNoteID 2d040894-bac5-48e7-a56c-ec03c3272bc7), AUD 31,430.00, 3 Aug 2026, Status PAID, applied to invoice ac0a9983-7296-4327-a316-f164501c8f39].
a question James McNamara
shipments.transport_document_number: old book 176-22305404 vs 17622305404 (xero:Invoices/ac0a9983-7296-4327-a316-f164501c8f39 reference)
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: Close: same waybill. 176-22305404 is the hyphenated AWB used in Frutulip's own Quality Deviation Report subject line ('AWB No.: 176-22305404'); 17622305404 is the same number with the hyphen stripped, used in the Xero reference and in Frutulip's 2 Jul credit request. Not a conflict. [Gmail 19e593a0bc051f3b, Frutulip Quality Deviation Report, 24 May 2026, 'AWB No.: 176-22305404'; Xero ACCREC 1038162 Reference '1038162 AWB: 17622305404'].
a question James McNamara
line 1 sell price: old book 6.6 vs 7 (xero:Invoices/ac0a9983-7296-4327-a316-f164501c8f39)
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: Close: AUD 7.00/kg (Xero invoice UnitAmount) is correct; the old book's 6.6 came from a misattributed trade request meant for a different trade (1038160) and does not apply to 1038162. [Xero ACCREC 1038162 LineItems UnitAmount 7.00; Gmail 19e449e33575c2f9/19e44a7626cc5c35 (TRF misattribution, see 1038162#1)].
a question James McNamara
Frutulip was credited AUD 31,430.00 (CN-1038302). Lodge a claim against Ghalloub's unpaid bill E0067538 (AUD 16,770.00), or pay it in full? (1038162)
Amount in question: AUD 16,770.00 (Ghalloub bill E0067538, Xero). The review asked: "James: was a formal claim ever lodged against the grower, as the old row's FORMAL_CLAIM_DRAFTED_TO_SUPPLIER implies, and should the approved Frutulip quality claim now be recorded on the trade with its grower mirror?". Raised by the agents' review, run.
Still open. Nothing has come back on this.
a stage move who is not recorded · document
arrived
AWB 176-22305404, EK415, Sydney to Dubai: departed 23 May 2026 06:05, arrived 23 May 2026 20:05 Sydney time (C00204010, Vision shipment list, QC last 12 months, sent by Liam Fraser (Vision) 24 Sep 2026, Gmail 1a0d26845a9e2cf9; REPORTS/vision/Vision_shipments_last_12_months_2026-09-24.xlsx). Recorded as a transport document because it is the forwarder's own record of its waybills and their actual departure and arrival (James, 24 Sep 2026 19:27: the forwarder's shipment list is the source for what shipped).
a shipment update the journey
Arrived
the customer told by their own word (MOHAMED | FRUTULIP)
a stage move who is not recorded · document
departed
AWB 176-22305404, EK415, Sydney to Dubai: departed 23 May 2026 06:05, arrived 23 May 2026 20:05 Sydney time (C00204010, Vision shipment list, QC last 12 months, sent by Liam Fraser (Vision) 24 Sep 2026, Gmail 1a0d26845a9e2cf9; REPORTS/vision/Vision_shipments_last_12_months_2026-09-24.xlsx). Recorded as a transport document because it is the forwarder's own record of its waybills and their actual departure and arrival (James, 24 Sep 2026 19:27: the forwarder's shipment list is the source for what shipped).
a stage move who is not recorded · document
invoiced
invoice 1038162 for FRUTULIP GENERAL TRADING LLC (TRN 104145581500003), AUD 90720, status PAID
6 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 13:48 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 16:17 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 16:17 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 16:17 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 16:17 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 15:43 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 14:51 AEDT; trade states at 9 Oct 2026 16:14 AEDT; WhatsApp messages at 9 Oct 2026 16:15 AEDT; WhatsApp pictures at 9 Oct 2026 16:13 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At ARRIVED
What is owed while a trade sits here: the customer advised, and the named consignee advised where he is not the customer. Late here means: the stated arrival date has passed with no notice from anyone.
Documents
| document | produced | it prints | |
|---|---|---|---|
| booking request | not stated | no total on it | recorded with no file on this machine |
| commercial invoice | not stated | no total on it | recorded with no file on this machine |
| credit note | not stated | no total on it | recorded with no file on this machine |
| phytosanitary certificate | not stated | no total on it | recorded with no file on this machine |
| purchase order | not stated | no total on it | recorded with no file on this machine |
| statement | not stated | no total on it | recorded with no file on this machine |
Received by email
| file | from | arrived | where it is |
|---|---|---|---|
| DC 2026 0638 FRUTULIP GENERAL TRADING LLC.pdf | QC | FRUTULIP | DXB | 11 Jun 2026 20:14 AEST | in trade 1038162's 10_Correspondence |
| Discarded Watermelon QC Fresh.mp4 | QC | FRUTULIP | DXB | 11 Jun 2026 20:14 AEST | in trade 1038162's 10_Correspondence |
| WhatsApp Video Sun 24 May at 11.53.52 AM.mp4 | QC | FRUTULIP | DXB | 24 May 2026 19:03 AEST | in trade 1038162's 10_Correspondence |
| WhatsApp Image Sun 24 May at 11.53.33 AM (1).jpeg | QC | FRUTULIP | DXB | 24 May 2026 19:03 AEST | not filed: <!DOCTYPE html> <!--[if lt IE 7]> <html class="no-js ie6 oldie" lang="en-US"> <![endif]--> <!--[if IE 7]> <html class="no-js ie7 oldie" lang="en-US"> <![endif]--> <!--[if IE 8]> <html class="no-js ie8 oldie" lang="en-US"> <![endif]--> <!--[if gt IE 8]><!--> <html class="no-js" lang="en-US"> <! |
| WhatsApp Image Sun 24 May at 11.53.33 AM.jpeg | QC | FRUTULIP | DXB | 24 May 2026 19:03 AEST | in trade 1038162's 08_Claims |
| WhatsApp Image Sun 24 May at 11.53.34 AM.jpeg | QC | FRUTULIP | DXB | 24 May 2026 19:03 AEST | in trade 1038162's 08_Claims |
| WhatsApp Image Sun 24 May at 11.53.36 AM (1).jpeg | QC | FRUTULIP | DXB | 24 May 2026 19:03 AEST | in trade 1038162's 08_Claims |
| WhatsApp Image Sun 24 May at 11.53.36 AM.jpeg | QC | FRUTULIP | DXB | 24 May 2026 19:03 AEST | in trade 1038162's 08_Claims |
| WhatsApp Image Sun 24 May at 11.53.38 AM (1).jpeg | QC | FRUTULIP | DXB | 24 May 2026 19:03 AEST | in trade 1038162's 08_Claims |
| WhatsApp Image Sun 24 May at 11.53.38 AM.jpeg | QC | FRUTULIP | DXB | 24 May 2026 19:03 AEST | in trade 1038162's 08_Claims |
| WhatsApp Image Sun 24 May at 11.53.39 AM.jpeg | QC | FRUTULIP | DXB | 24 May 2026 19:03 AEST | in trade 1038162's 08_Claims |
| WhatsApp Image Sun 24 May at 11.53.40 AM (1).jpeg | QC | FRUTULIP | DXB | 24 May 2026 19:03 AEST | in trade 1038162's 08_Claims |
Send
Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.
What takes it forward
DELIVERED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.
Move it on
It is at ARRIVED. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.
Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.