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Heng Wan Fruit Enterprise — 1,260 cartons Late Lane Navel oranges, Class 1, 18 kg carton — no route yetTrade 1038286

Heng Wan Fruit Enterprise, 1,260 cartons Navel oranges, AUD 60,858.00 (1038286)

4 BOOKED
1 QUOTE2 ORDER3 TRADE OPENED4 BOOKED5 DEPARTED6 ARRIVED7 DELIVERED8 INVOICED9 PAID IN10 PAID OUT11 RECONCILED
Customer
Heng Wan Fruit Enterprise
Product
Late Lane Navel oranges, Class 1, 18 kg carton
Quantity
1,260 cartons
From
Not held
To
Not held
Air or sea
Not held
Incoterm
Not held
Payment term
Not held
Invoiced
Not held
Outstanding
Not held
Air waybill or bill of lading
Not held
Carrier
Not held
Folder
1038286 · HENG WAN FRUIT ENTERPRISE · Late Lane Navel oranges · Singapore · did not proceed
Wanted by
Not held

Where it stands

  • Where the goods are: no shipment in flight (no booking, departure or arrival held)
  • What the customer has been told: nothing yet
  • Receivable: nothing yet; no invoice is raised
  • What happens next: It is being finished by hand, off the desk; nothing is sent on it from here. The folder still needs a commercial invoice and a packing list.

What the customer has been told

BookedNot reached yet
Received by the forwarderNot reached yet
DepartedNot reached yet
ArrivedNot reached yet
Sold, bought and P&L

Sold and bought, invoiced and billed

The lines

productquantitysellbuy
Late Lane Navel oranges, Class 1, 18 kg carton 819 cartons sell AUD 49.00 per carton
Declared at AUD 49.00 by Quenton Carter, 31 Jul 2026, via the old system. Source: old system trade log 1038286 line 1 at AUD 49.00; the desk to Heng Wan, 6 Aug 2026 19:50 AEST, "819 cartons ... AUD 49.00 per carton". Cancelled when Vision cancelled the 7 Aug booking.
buy not stated
landed or ex farm is not recorded
Late Lane Navel oranges, Class 1, 18 kg carton 441 cartons sell AUD 47.00 per carton
Declared at AUD 47.00 by Quenton Carter, 31 Jul 2026, via the old system. Source: old system trade log 1038286 line 2 at AUD 47.00; trade request form 1038292 (31 Jul 2026), the same two lines.
buy not stated
landed or ex farm is not recorded

The ledger

Nothing in the ledger is linked to this trade. A ledger document with no link is a gap owned by Obsidian Advisory, not a guess.

Invoiced not stated, and the ledger carries nothing outstanding against it. Billed to us not stated, and the ledger carries nothing outstanding against it.

Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.

Open invoices for Heng Wan Fruit Enterprise, each with its state

Changes in Xero

Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.

Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice

What this trade made

No result has been struck for this trade yet. 0 cost lines are held against its cost stack so far. The desk strikes one for itself once the actual cost stack is complete — nothing here waits on a person to press it.

Documents

The documents

The three a trade must be able to show

documentis it in the folder
purchase order4 files in the folder are named as one
commercial invoicenothing in this folder is named as one
packing listnothing in this folder is named as one

This trade cannot show a commercial invoice and a packing list to anybody who asks for them. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.

Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.

14 files sit in this trade's folder, of which 7 files are typed as a document and 7 files could not be typed from what they print.

Dates

Its calendar

No dated event on this trade at all. No departure, no arrival, no due date and nothing owed by a date. A trade with no date on it is a trade nothing can chase.

A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.

What is waiting

What is waiting, and on whom

Nothing is open on this trade.

Freight

The freight

No shipment is recorded on this trade.

Freight cost not known: no forwarder bill is linked to this trade in our copy of Xero, and none is in its folder. The rate card is a list rate and is a quoting figure, never a cost. Liam Fraser can supply the invoice. Owner: James McNamara.

No departure or arrival date, carrier, vessel or weight is recorded on this shipment yet: each is read off the forwarder's own document, and prints as a gap until then.

Market

Market

Supply outlook
  • citrus: 3 of 6 production regions have adverse weather in the next 7 days. Supply normal on weather alone (Bureau of Meteorology, state precis forecast, read 9 Oct)

Commodity outlook. Feeds last read 9 Oct, 04:30 pm.

Who is on it

The parties

rolewhowhere that came from
CustomerHENG WAN FRUIT ENTERPRISEthe counterparty record
Growernot named on this trade

Addresses and their state

counterpartyaddressstate
HENG WAN FRUIT ENTERPRISE hengwan@hengwanfruit.com unproved

Writing to us on this trade: VIF Export bneexport@vision.com.au.

All eleven steps

The eleven stages

A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at BOOKED.

stagestate, and what the evidence saysevidence
QUOTE
needs our word
not reached
no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent.
no evidence
ORDER
needs our word
not reached
not evidenced, and the trade is past it. This is a hole.
no evidence
TRADE OPENED
needs our word
reached
dated not stated, on a document
4 pieces of evidence. Each move is a line on the timeline below.
BOOKED
needs counterparty word
reached
dated not stated, on a document
3 pieces of evidence. Each move is a line on the timeline below.
DEPARTED
needs document
not reached
nothing on this trade evidences it yet.
no evidence
ARRIVED
needs counterparty word
not reached
nothing on this trade evidences it yet.
no evidence
DELIVERED
needs our word
not reached
the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored.
no evidence
INVOICED
needs document
not reached
nothing on this trade evidences it yet.
no evidence
PAID IN
needs document
not reached
nothing on this trade evidences it yet.
no evidence
PAID OUT
needs document
not reached
nothing on this trade evidences it yet.
no evidence
RECONCILED
needs document
not reached
the cost stack has not been built yet, so there is nothing to strike a result against
no evidence

This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.

What disagrees with the old record

Nothing the old record says about this trade disagrees with the evidence this record holds.

Messages

What has happened, in one order

Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.

Showing changes only. Show everything.

29 Sep 2026 16:02 AEST

a press James McNamara

send an email

and 17 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.

29 Sep 2026 08:52 AEST

a press Quenton Carter

record_a_price

  • product Navel oranges, Late Lane, 72 count, Class 1, 18 kg carton, quantity 441 cartons a commercial figure, sell price AUD 47.00 per carton a commercial figure

and 9 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.

29 Sep 2026 08:52 AEST

a press Quenton Carter

record_a_price

  • product Navel oranges, Late Lane, 56 count, Class 1, 18 kg carton, quantity 819 cartons a commercial figure, sell price AUD 49.00 per carton a commercial figure

and 9 other columns the press wrote, which are the record's own keys and times rather than anything about the trade.

24 Sep 2026 07:12 AEST

a question James McNamara

Is the trade dead, or held awaiting a rebooking Melbourne–Singapore? The record has the grower on hold and 'nothing is cancelled' as at 7 Aug (1038286).

Answered from the records. Raised by the agents' review, run.

Answered 24 Sep 2026 07:12 AEST: LOST / not shipped stands — already settled. James ruled 1038286 (one of the two Heng Wan navel orders) never shipped; it closes as not shipped (LOST). [Master builder brief, 24 Sep 2026 05:20: '1038286 and 1038292 (Heng Wan navels): James ruled never shipped; both close as not shipped (LOST).'].

24 Sep 2026 07:12 AEST

a question James McNamara

Should the customer be written to the record as Heng Wan Fruit Enterprise on the strength of our 6 Aug email to hengwan@hengwanfruit.com quoting the trade? (1038286)

Answered from the records. Raised by the agents' review, run.

Answered 24 Sep 2026 07:12 AEST: Heng Wan Fruit Enterprise is corroborated as the intended customer by our own outbound email, and it is already a real Xero contact — no new contact needs creating. Since the trade closes LOST/never shipped (#1), writing the customer is for record completeness only and carries no P&L consequence. [Gmail 19fd67b477597b81, exports@carterandassoc.com.au to hengwan@hengwanfruit.com, 6 Aug 2026 19:50 Sydney: order 819 ctns Navel Late Lane 56ct at AUD 49.00/ctn + 441 ctns 72ct at AUD 47.00/ctn, 1,260 cartons Melbourne-Singapore, fruit confirmed with grower, not yet shipped. Xero contact 'HENG WAN FRUIT ENTERPRISE' (ce5ae05f-29af-4cc4-924f-bbd5133cc5a2) already exists, with 4 prior paid invoices (Feb-Mar 2026) — the handover's implication that this contact needs creating is wrong.].

24 Sep 2026 07:12 AEST

a question James McNamara

Should the two lines be written from the 28 Jul PO to Mattina Fresh (819 @ AUD 36.00, 441 @ AUD 32.00) and the 6 Aug customer email (AUD 49.00 and AUD 47.00), or stay unwritten?

Answered from the records. Raised by the agents' review, run.

Answered 24 Sep 2026 07:12 AEST: The figures are corroborated outside the old book on both sides — buy: 819 @ AUD 36.00 + 441 @ AUD 32.00 (PO email to Mattina Fresh); sell: AUD 49.00 and AUD 47.00 (customer email). They can be written for record completeness, but since the trade closes LOST/never shipped (#1), this has no P&L effect. [Gmail PO email to Mattina Fresh, 28 Jul 2026 11:52 Sydney: L1 56ct 819 ctn @ AUD 36.00 = AUD 29,484.00; L2 72ct 441 ctn @ AUD 32.00 = AUD 14,112.00; Gmail 19fd67b477597b81, 6 Aug 2026, sell AUD 49.00 / AUD 47.00.].

24 Sep 2026 07:12 AEST

a question James McNamara

Which of S00203603, S00203600 and S00203214, if any, is the booking — and should S00203214 be moved to the trade and the trade? (1038286, 1038267, 1038290)

Answered from the records. Raised by the agents' review, run.

Answered 24 Sep 2026 07:12 AEST: S00203214 is confirmed as 1038267's booking, not 1038286's — Xero's own invoice reference for 1038267 reads 'AWB: S00203214'. It should be moved off 1038286. Which of S00203603 or S00203600 (if either) was actually 1038286's own booking is moot: the booking was cancelled and the trade never shipped (#1). [Xero invoice 558434a8-eb56-4d3d-bc11-b7e0a55daecb, '1038267', reference '1038267 AWB: S00203214'.].

24 Sep 2026 07:12 AEST

a question James McNamara

Are the trade and the trade two separate Heng Wan sales, or has one set of figures (819 x AUD 49.00 / 441 x AUD 47.00 / AUD 60,858.00 / grower AUD 43,596.00) been written onto both? (1038286, 1038292)

Answered from the records. Raised by the agents' review, run.

Answered 24 Sep 2026 07:12 AEST: Two separate orders, not one order counted twice. Our own internal P&L note treats them as sequential and distinct. [Gmail 19fb59351128f6ca, exports@ to James/Quenton, 31 Jul 2026 10:29 Sydney (00:29 UTC): '1038292: navels Heng Wan CFR SIN, AUD 60,858.00, Chislett AUD 43,596.00, ships 8 Aug after current 1038286.' — explicitly names 1038286 as the 'current' order and 1038292 as a separate one following it.].

24 Sep 2026 07:12 AEST

a question James McNamara

Did Mattina Fresh ever confirm supply by phone, and who took the call? The PO email is recorded unread with no reply.

Answered from the records. Raised by the agents' review, run.

Answered 24 Sep 2026 07:12 AEST: Not held in Gmail or the old estate — no phone confirmation from Mattina Fresh is recorded anywhere; the 28 Jul PO email thread shows no reply. Moot in any case since the trade closes LOST/never shipped (#1). [Gmail thread for 28 Jul 2026 PO to Mattina Fresh (no reply captured); old_estate/wa_thread_messages search for 'Mattina' + '1038286' — no phone-confirmation record.].

24 Sep 2026 07:12 AEST

a question James McNamara

Where did the per-line gross weights 15561 and 8379 come from, and should they be kept or dropped?

Answered from the records. Raised by the agents' review, run.

Answered 24 Sep 2026 07:12 AEST: Not sourced anywhere. Only the combined total (22,680 kg net / 23,940 kg gross for all 1,260 cartons) appears in the correspondence; nothing splits it into the per-line figures 15,561 kg and 8,379 kg. Recommend dropping them — doubly moot since the trade closes LOST/never shipped. [Gmail 28 Jul 2026 booking-request emails to Vision: 1,260 cartons / 20 skids, 22,680 kg net, 23,940 kg gross (combined only, no per-line split anywhere).].

no time on it

a stage move who is not recorded · document

trade opened

PURCHASE_ORDER by file name: 2026-07-28_outbound_RE Purchase Order 1038286 - Navel Late Lane C1 - Melbourne export to Singapore.md

no time on it

a stage move who is not recorded · document

trade opened

PURCHASE_ORDER by file name: 2026-07-28_outbound_Purchase Order 1038286 - Navel Late Lane C1 - Melbourne export to Singapore.md

no time on it

a stage move who is not recorded · document

trade opened

PURCHASE_ORDER by file name: 2026-08-07_outbound_HOLD - Purchase Order 1038286 - please do not build until we confirm volume toda.md

no time on it

a stage move who is not recorded · document

trade opened

PURCHASE_ORDER by file name: 1038286_PO_MattinaFresh.docx

no time on it

a stage move who is not recorded · document

booked

BOOKING_CONFIRMATION by file name: Booking Confirmation - S00203603.PDF

no time on it

a stage move who is not recorded · document

booked

BOOKING_CONFIRMATION by file name: Booking Confirmation - S00203600.PDF

no time on it

a stage move who is not recorded · document

booked

BOOKING_CONFIRMATION by file name: Booking Confirmation - S00203214.PDF

18 lines carry no time at all and sit at the end.

Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 13:48 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 17:32 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 17:32 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 17:32 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 17:32 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 17:22 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 17:04 AEDT; trade states at 9 Oct 2026 17:17 AEDT; WhatsApp messages at 9 Oct 2026 17:31 AEDT; WhatsApp pictures at 9 Oct 2026 17:33 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.

Actions on this trade

The acts

James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.

At BOOKED

What is owed while a trade sits here: fruit delivered on the one confirmed date, the receival docket, received quantity per grower order, compliance lodged and each document delivered to the party who clears, the forwarder's receival count and weigh. Late here means: a forwarder's question on a live booking is open more than one hour, or a dearer or re-routed booking is neither accepted nor rejected.

Documents

documentproducedit prints
BOOKING CONFIRMATION not stated no total on it recorded with no file on this machine
BOOKING CONFIRMATION not stated no total on it recorded with no file on this machine
BOOKING CONFIRMATION not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
booking request not stated no total on it recorded with no file on this machine
commercial invoice not stated no total on it recorded with no file on this machine
price quote not stated no total on it recorded with no file on this machine
transport document not stated no total on it recorded with no file on this machine

Received by email

filefromarrivedwhere it is
Booking Confirmation - S00203603.PDFVIF Export7 Aug 2026 10:27 AEST in trade 1038286's 05_Freight
Booking Confirmation - S00203600.PDFVIF Export7 Aug 2026 10:27 AEST in trade 1038286's 05_Freight
Booking Confirmation - S00203214.PDFVIF Export7 Aug 2026 10:27 AEST in trade 1038286's 05_Freight

Send

Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.

whatpressed bywhat became of it
Purchase Order 1038286 - VOID
to dispatch@mattinafresh.com.au, thomas.panna@mattinafresh.com.au
James McNamara
29 Sep 2026 16:02 AEST
Sent at 29 Sep 2026 16:03 AEST. Handed to Gmail. None of our own mailboxes was on it, so there is no delivered copy this desk can read back; a bounce would still show here.

What takes it forward

DEPARTED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.

Move it on

It is at BOOKED. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.

Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.

The booking request to the forwarder carries the commercial invoice and packing list, and neither is issued yet. Press “issue a document” and it appears under Send.

At any stage