Total Fresh, 760 trays Avocados to SIN, flew 6 Aug 2026, AUD 15,200.00 (1038294)
10 PAID OUTWhere it stands
- Where the goods are: landed at destination, since 7 Aug 2026 12:00 AEST (Vision International)
- What the customer has been told: they book their own freight, so the journey updates are theirs
- Receivable: nothing; the invoice is paid
- What happens next: On hold: 2 questions only Quenton Carter or James McNamara can answer are open on this trade. It is on the desk regardless; the questions are under "What is waiting, and on whom".. It is being finished by hand, off the desk; nothing is sent on it from here.
Where this trade really stands
Trade 1038294 (760 trays Hass avocados, BNE to SIN, SQ266, AWB 618-55465082) landed 7 Aug and is paid in full, AUD 15,200.00 in and AUD 12,847.44 out, but the size split on the invoice and the Vision bill variance stay open.
What is blocking it: The customer has nothing outstanding: Xero holds invoice 1038294 paid. The open points are internal: our invoice billed all 760 trays as size 18 although the order was two sizes, and Vision has not yet sent the size manifest. Vision's bill 00241380 is also AUD 1,257.44 over the card.
Sources that disagree
- The incoterm on the invoice does not match the ruling; our own records must be reconciled.
2 Oct, decision page: James ruled none of these air trades were FOB.
6 Aug, Gmail, exports@: Invoice 1038294 and the trade record state FOB Brisbane International. - The size split on the invoice is wrong against the order; Vision's manifest settles the true split.
7 Aug, Gmail, exports@: Order was 320 x size 18 and 480 x size 23, with 760 uplifted.
6 Aug, Gmail, exports@: Invoice 1038294 bills all 760 trays as size 18.
| Date | What the record says | Source |
|---|---|---|
| 6 Aug | Commercial Invoice 1038294 and Packing List sent to Total Fresh: 760 trays size 18, 3,800 kg net, FOB Brisbane International, AUD 15,200.00. | Gmail, exports@ |
| 6 Aug | Total Fresh asked that future documents use the name Total Fresh Connection Pte Ltd; the old name stays acceptable meanwhile and documents for 1038294 stand as issued. | Gmail, exports@ |
| 6 Aug | SQ266 departed Brisbane; Vision bill 00241380 of AUD 5,607.44 issued and paid. | Xero |
| 7 Aug | Exports@ asked Vision for the size manifest on AWB 618-55465082: order was 320 x size 18 and 480 x size 23, uplift 760, so 40 trays did not travel. Our note to James says the invoice billed all 760 as size 18 and needs reissue. | Gmail, exports@ |
| 7 Aug | Vision International states the goods landed in Singapore. | desk record |
| 11 Aug | Departure and arrival told to the customer side. | desk record |
| 2 Oct | James ruled that none of the five air trades, including 1038294, were FOB. | decision page |
| 8 Oct | Remittance advice for AUD 7,600.00 paid to Fresh Exchange Pty Ltd on 18 Sep, covering bill 9003757485, sent to Costa Group receivables. | Gmail, exports@ |
Not known: The true size split of the 760 trays, until Vision sends the manifest. Which Fresh Exchange bill relates to this trade, as bills 9003757485 and 9003764360 carry no trade reference. Whether the invoice is reissued and the incoterm corrected. How the shared Vision freight and the AUD 4,941.60 credit request are allocated.
Risk: Sale invoice 1038294 is paid and nothing is owed by the customer, so credit cover is not needed; cover not on the record. The residual exposure is a possible invoice reissue on sizes.
Also: Propose Xero and invoice reissue once manifest arrives, the desk, Mon 12 Oct
Next: Ask Vision for the AWB size manifest, James, Fri 9 Oct Read the drafted message on Approve
Read on 9 Oct from the invoices, payments, documents and messages held.
What the customer has been told
| Booked | The buyer books the freight |
| Received by the forwarder | The buyer books the freight |
| Departed | Told 11 Aug 2026 16:29 AEST (our email from exports@carterandassoc.com.au, in the later update) |
| Arrived | Told 11 Aug 2026 16:29 AEST (our email from exports@carterandassoc.com.au) |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
| product | quantity | sell | buy |
|---|---|---|---|
| Hass avocados, Class 1, 18, 5 kg tray | 760 trays | sell AUD 20.00 per tray ledger invoice |
buy not stated landed or ex farm is not recorded |
The ledger
| document | counterparty | amount | state |
|---|---|---|---|
| bill 9003757485 |
FRESH EXCHANGE PTY LTD linked by purchase order match |
AUD 7,600.00 paid AUD 7,600.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 2 Sep 2026 no term printed on it |
| bill 00241380 |
VISION INTERNATIONAL linked by waybill match |
AUD 5,607.44 paid AUD 5,607.44, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 6 Aug 2026 no term printed on it |
| invoice 1038294 |
TOTAL FRESH linked by named on the document |
AUD 15,200.00 paid AUD 15,200.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 5 Sep 2026 no term printed on it |
Invoiced AUD 15,200.00, and the ledger carries nothing outstanding against it. Billed to us AUD 13,207.44, and the ledger carries nothing outstanding against it.
Deposit and release
Release is standard. Our copy of Xero is too old to say what is paid today; payment is chased on its own invoice.
No instalment is recorded on this invoice, so the whole invoice is due before release.
No release has been recorded on this desk for this trade.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Open invoices for Total Fresh Connection, each with its state
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
Vision International's bills against the rate card
Nothing is billed above the card. Billed on charges the card carries no rate for: AUD 15.00, not compared.
- Bill 00241380: nothing over the card.
Electronic processing fee is billed AUD 15.00 (line 3 "Electronic Processing Fee") and the card in force carries no rate for it, so it is recorded and not compared.
| Trade P&L | total |
|---|---|
| Revenue | AUD 15,200.00 |
| Cost of goods so far | AUD 13,207.44 |
| Gross profit | Incomplete: origin costs not priced |
| Gross margin (% of revenue) | Incomplete: origin costs not priced |
| Markup (% on cost) | Incomplete: origin costs not priced |
After the trade: quoted against billed
Forwarder charges: quoted AUD 6,733.72, billed AUD 5,607.44, AUD 1,126.28 less than quoted (-20.1% of the bill).
The desk holds no stack from before the shipment. The quote here is what the pricer would have quoted: the Vision rate card in force on the departure day, priced after the event. Source: the bill checker's pricing of Vision bill 00241380 on the card in force on the departure day (BNE to SIN by air, Singapore (SQ) PMC + AKE). Forwarder charges ex GST: the Vision rate card in force on the departure day (what the pricer would have quoted) against the Vision bills. Produce is compared on its own line. Gap is actual less quoted. The trade is open, with its bills in.
Forwarder charges, line by line
| Charge | Quoted | Billed | Gap | Why |
|---|---|---|---|---|
| International Freight Quoted: AUD 5,220.00: AUD 1.18 per kg of gross weight, freight only on 4,408 kg. Billed: AUD 4,256.00, no rate or weight stated on the bill. |
AUD 5,220.00 | AUD 4,256.00 | AUD 964.00 under the quote |
|
| Departmental permit and tonnage (not counted in the gap) Quoted: AUD 29.64. |
AUD 29.64 | not held | agrees |
|
| Documentation Quoted: AUD 275.00. Billed: AUD 275.00. |
AUD 275.00 | AUD 275.00 | agrees | Agrees. |
| Electronic Processing Fee Billed: AUD 15.00. |
not held | AUD 15.00 | AUD 15.00 over the quote |
|
| Export Security Screening Quoted: AUD 352.64. Billed: AUD 340.48. |
AUD 352.64 | AUD 340.48 | AUD 12.16 under the quote |
|
| Handling Quoted: AUD 846.08. Billed: AUD 680.96. |
AUD 846.08 | AUD 680.96 | AUD 165.12 under the quote |
|
| RFP Quoted: AUD 40.00. Billed: AUD 40.00. |
AUD 40.00 | AUD 40.00 | agrees | Agrees. |
- FRESH EXCHANGE PTY LTD bill 9003757485, 7600.00 AUD issued Wed 5 Aug, is linked to this trade and is neither the forwarder's nor the grower's, so it is not counted (it was issued before the trade flew).
Pricer corrections this trade is evidence for
- Add the Electronic Processing Fee to air quotes: the pricer already holds this position
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | 4 files in the folder are named as one |
| commercial invoice | 5 files in the folder are named as one |
| packing list | 2 files in the folder are named as one |
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
21 files sit in this trade's folder, of which 11 files are typed as a document and 10 files could not be typed from what they print.
Dates
Its calendar
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
1 message came in on this trade with nothing going out after it. The oldest is VIF Accounts on 9 Oct 2026 13:48 AEDT, 3 hours ago: RE: Remittance advice: AUD 58,678.93 paid 17 September 2026. The last thing that went out from us on this trade was 8 Oct 2026 12:05 AEDT.
6 things are missing, behind 7 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.
| what is missing | what it stops | who settles it |
|---|---|---|
| Not held | The assistant did not answer a question on this trade: could not answer | James McNamara open 15 days by 24 Sep 2026 |
| Two sources disagree | costed against billed: International Freight | James McNamara open 12 days no by-when set |
| Not held | Weigh Vision bill AUD 1,257.44 over card (1038294) | James McNamara open 2 days no by-when set |
| trades.state | Close TOTAL FRESH trade? Settled, but held | James McNamara open 11 hours no by-when set |
| growers unrecorded | No grower bill is on the record for the trades listed: for each, who supplied the fruit and at what buy price, so the bill can be matched or raised? | Quenton Carter open 15 days no by-when set |
| vision freight | Vision freight: pay the unpaid Vision bills on the trades listed now, or hold them against the AUD 4,941.60 billing-error credit request (1.00/kg vs card, fuel twice, screening)? And allocate the shared bills: AUD 12,474.35 (the trade or the trade) and the two-ULD freight shared by the trade and the trade (1038301, 1038302, 1038294, 1038304). | James McNamara open 15 days no by-when set |
Freight
The freight
| mode and carrier | document | dates | weights |
|---|---|---|---|
| air carrier not recorded, SQ266 |
AWB 618-55465082 | departed 6 Aug 2026 arrived 7 Aug 2026 stated by Vision International |
gross weight not recorded chargeable weight not recorded |
Freight cost from the forwarder's bill in our copy of Xero: Vision International bill 00241380, AUD 5,607.44.
The dates, carrier, vessel and weights above are as recorded on the shipment; where one is missing, it prints as a gap and the forwarder's own document settles it.
Market
Market
This consignment has landed; the market can no longer change how it arrives.
Commodity outlook. Feeds last read 9 Oct, 04:30 pm.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | TOTAL FRESH CONNECTION PTE LTD | the counterparty record |
| Billed us | FRESH EXCHANGE PTY LTD | a bill in the ledger |
| Billed us | VISION INTERNATIONAL | a bill in the ledger |
| Grower | not named on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| VISION INTERNATIONAL | Adam Downing adam.downing@vision.com.au | proved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Accounts bneaccounts@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Export bneexport@vision.com.au | proved |
| TOTAL FRESH CONNECTION PTE LTD | Brian brian@totalfresh.com.sg | proved |
| VISION INTERNATIONAL | Gauresh Patel gauresh@vision.com.au | proved |
| VISION INTERNATIONAL | Hugh Philip hugh.philip@vision.com.au | proved |
| TOTAL FRESH CONNECTION PTE LTD | info@totalfresh.com.sg | proved |
| VISION INTERNATIONAL | Kaumil Patel kaumil.patel@vision.com.au | proved |
| VISION INTERNATIONAL | leanne.james@vision.com.au | proved |
| VISION INTERNATIONAL | Leigh Gadsby leigh@vision.com.au | proved |
| VISION INTERNATIONAL | Liam Fraser liam.fraser@vision.com.au | proved |
| VISION INTERNATIONAL | Mandy Collins mandy.collins@vision.com.au | proved |
| VISION INTERNATIONAL | Michael Thirgood mic@vision.com.au | proved |
| VISION INTERNATIONAL | nathan.graham@vision.com.au | proved |
| VISION INTERNATIONAL | Romer Tortoza romer.tortoza@vision.com.au | proved |
| VISION INTERNATIONAL | Sean McGrory sean.mcgrory@vision.com.au | proved |
| VISION INTERNATIONAL | Tennille Green tennille.green@vision.com.au | proved |
| VISION INTERNATIONAL | +61416229659 | unproved |
| TOTAL FRESH CONNECTION PTE LTD | +6567744566 | unproved |
| TOTAL FRESH CONNECTION PTE LTD | +6583664325 | unproved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au, liam.fraser@vision.com.au, sean.mcgrory@vision.com.au, bneexport@vision.com.au | unproved |
| VISION INTERNATIONAL | bneexport@vision.com.au, liam.fraser@vision.com.au | unproved |
| TOTAL FRESH CONNECTION PTE LTD | brian@totalfresh.com.sg, seet@totalfresh.com.sg, sales3@totalfresh.com.sg, info@totalfresh.com.sg | unproved |
| FRESH EXCHANGE PTY LTD | cfreceivables@costagroup.com.au | unproved |
| VISION INTERNATIONAL | Greg Firth greg.firth@vision.com.au | unproved |
| VISION INTERNATIONAL | liam.fraser@vision.com.au, bneexport@vision.com.au | unproved |
| VISION INTERNATIONAL | Pricing pricing@vision.com.au | unproved |
| TOTAL FRESH CONNECTION PTE LTD | sales3@totalfresh.com.sg | unproved |
| TOTAL FRESH CONNECTION PTE LTD | Seet seet@totalfresh.com.sg | unproved |
Writing to us on this trade: VIF Accounts bneaccounts@vision.com.au; Carter & Associates Finance carterandassoc@obsidianadvisory.com.au; Liam Fraser liam.fraser@vision.com.au; Total Fresh info@totalfresh.com.sg.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at PAID OUT.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| TRADE OPENED needs our word |
reached dated not stated, on a document |
4 pieces of evidence. Each move is a line on the timeline below. |
| BOOKED needs counterparty word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| DEPARTED needs document |
reached dated 6 Aug 2026, on a document disputed, two readings, both shown, neither chosen.
|
1 piece of evidence. Each move is a line on the timeline below. |
| ARRIVED needs counterparty word |
reached dated 7 Aug 2026, on a document |
1 piece of evidence. Each move is a line on the timeline below. |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
reached dated 6 Aug 2026, on a document |
6 pieces of evidence. Each move is a line on the timeline below. |
| PAID IN needs document |
reached dated 14 Sep 2026, with no grade recorded |
no evidence |
| PAID OUT needs document |
reached dated 18 Sep 2026, with no grade recorded |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
Showing mail only. Show everything.
what was said VIF Accounts · in · email
RE: Remittance advice: AUD 58,678.93 paid 17 September 2026
Hey Team, The payment mentioned below was already received and matched in our system, Can you check attached reminder letter and updated me with the payment date ASAP? The invoices are well overdue now. Thanks
image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, QCFRESBNE A.pdf
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
Remittance advice: AUD 7,600.00 paid 18 September 2026
Hello, Our remittance advice for the AUD 7,600.00 paid to FRESH EXCHANGE PTY LTD on 18 September 2026 is attached. It paid: • invoice 9003757485 (our trade 1038294): AUD 7,600.00 Total: AUD 7,600.00 CARTER & ASSOCIATES Excellence in Fresh Produce
1 attachment on this message and the record holds it not at all.
what was said quenton@carterandassoc.com.au · out · email
Missing PO Details and Supplier Purchase Bills
(no specific reference to 1038324 in this message) Quenton replies to Atul's 10 Sept missing PO/purchase bill list asking 'why is this so?'. No new trade figures.
image.png not captured
what was said exports@carterandassoc.com.au · out · email
Missing PO Details and Supplier Purchase Bills
Desk pulling outstanding PO and purchase bill documents from trade files; will send to Atul directly as each is confirmed.
what was said james@carterandassoc.com.au · out · email
Missing PO Details and Supplier Purchase Bills
(no specific reference to 1038324 in this message) James forwards Atul's missing PO/purchase bill list to the desk with only '???'. No new trade content.
image.png not captured
what was said exports@carterandassoc.com.au · out · email
Missing PO Details and Supplier Purchase Bills
Eastern Green, strawberries: no Grower Connect purchase bill on Carter file yet; will follow up and send when it lands.
1038315_PO_v6.pdf not captured, 1038318_PO_v5.pdf not captured
what was said exports@carterandassoc.com.au · out · email
Missing PO Details and Supplier Purchase Bills
Desk says outstanding PO / purchase bill documents are being pulled from trade files and will be forwarded invoice by invoice as confirmed.
what was said carterandassoc@obsidianadvisory.com.au · in · email
Missing PO Details and Supplier Purchase Bills
Listed: customer EASTERN GREEN MARKETING; purchase bill Not received; PO Received.
image.png not captured
what was said james@carterandassoc.com.au · out · email
Your book — Wednesday 9 September
Duplicate strawberry number, cancelled; 1038324 is the live one.
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 09/09/2026
(no specific reference to 1038326 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 09/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, QC Fresh - AP Run 09.09.2026.xlsx not captured, 09092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured
what was said james@carterandassoc.com.au · out · email
Live trades tonight, 8 Sep — and three decisions only you can give
Was a second entry of the strawberry order and is cancelled.
what was said carterandassoc@obsidianadvisory.com.au · in · email
Carter & Associates - Request For SOA (Aug 2026)
(no specific reference to 1038316 in this message) Atul sends Rowena an updated Statement of Account as at 31/08/2026 now including the previously omitted Invoice #1038312 (AUD 6,337.50).
image001.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image.png not captured, Statement for TOTAL FRESH As At 31Aug2026 (1).pdf not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
Carter & Associates - Request For SOA (Aug 2026)
(no specific reference to 1038316 in this message) Atul follows up his 7 Sep email: still has not received PO or Invoice #1038312; asks Quenton/James to forward PO and invoice details.
image001.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image.png not captured
what was said messaging-service@post.xero.com · in · email
Statement from Carter & Associates for TOTAL FRESH
(no specific reference to 1038316 in this message) Xero overdue statement reminder (Carter & Associates Finance) to TOTAL FRESH: outstanding total $58298.00 AUD. Statement as at 07Sep2026 attached; body names no trade or invoice number.
Statement for TOTAL FRESH As At 07Sep2026.pdf not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 04/09/2026
(no specific reference to 1038322 in this message) Further AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) sent 07/09/2026 in same thread with new AR and AP Google Sheets links (no xlsx attached); figures only in linked sheets; body names no trade.
image.png not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
Carter & Associates - Request For SOA (Aug 2026)
(no specific reference to 1038316 in this message) Atul tells Quenton/James he never received the PO or Invoice #1038312 and has no correspondence on it; Total Fresh wants a copy. Forwards otherwise-unseen Rowena email of 6 Sep noting Invoice #1038312 AUD 6,337.50 missing from SOA and asking for an…
image001.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image.png not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
Carter & Associates - Request For SOA (Aug 2026)
(no specific reference to 1038316 in this message) Atul Sangvekar (Obsidian, Carter finance) sends Rowena the Statement of Account as at 31/08/2026 (PDF attached); body names no trade.
image.png not captured, Statement for TOTAL FRESH As At 31Aug2026.pdf not captured
what was said messaging-service@post.xero.com · in · email
Statement from Carter & Associates for TOTAL FRESH
(no specific reference to 1038316 in this message) Xero overdue statement reminder (Carter & Associates Finance) to TOTAL FRESH: outstanding total $58298.00 AUD. Statement as at 04Sep2026 attached; body names no trade or invoice number.
Statement for TOTAL FRESH As At 04Sep2026.pdf not captured
what was said info@totalfresh.com.sg · in · email
Carter & Associates - Request For SOA (Aug 2026)
(no specific reference to 1038316 in this message) Rowena (Total Fresh) asks Quenton for a Statement of Account as at 31/08/2026 for payment purposes.
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 04/09/2026
(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 04/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, QC Fresh - AP Run 04.09.2026.xlsx not captured, 04092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 03/09/2026
(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 03/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, QC Fresh - AP Run 03.09.2026.xlsx not captured, 03092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 02/09/2026
(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 02/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, QC Fresh - AP Run 02.09.2026.xlsx not captured, 02092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 01/09/2026
(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 01/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, QC Fresh - AP Run 01.09.2026.xlsx not captured, 01092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 31/08/2026
(no specific reference to 1038320 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 31/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, 31082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 31.08.2026.xlsx not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 28/08/2026
(no specific reference to 1038320 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 28/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, 28082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 28.08.2026.xlsx not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 26/08/2026
(no specific reference to 1038316 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 26/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, 26082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 26.08.2026.xlsx not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 25/08/2026
(no specific reference to 1038316 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 25/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, QC Fresh - AP Run 25.08.2026.xlsx not captured, 25082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 24/08/2026
(no specific reference to 1038316 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 24/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, 24082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 24.08.2026.xlsx not captured
what was said Carter & Associates Finance · in · email · 2 of our mailboxes hold it
Fw: TAX INVOICE - 00241380 - QCFRESBNE (06-Aug-26)
Hi Team, Could you please provide order number. Thank you. Atul Sangvekar Accountant
image.png not captured, image.png not captured, image.png not captured, image.png not captured, image.png not captured, image.png not captured, image.png not captured, image.png not captured, TAX INVOICE - 00241380 - QCFRESBNE (06-Aug-26).PDF not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 21/08/2026
(no specific reference to 1038316 in this message) Atul Sangvekar says draft supplier payments were created in the BOS and CBA bank accounts per the AP report, with details only in embedded images; asks Quenton to review and approve in the bank. Body names no trade, supplier or amount.
image.png not captured
what was said quenton@carterandassoc.com.au · out · email
AP/AR Report 21/08/2026
(no specific reference to 1038316 in this message) Quenton Carter instructs Atul and team to process the AP payments (per the 21/08/2026 AP report). No trade named.
image.png not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 21/08/2026
(no specific reference to 1038316 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 21/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, QC Fresh - AP Run 21.08.2026.xlsx not captured, 21082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured
what was said exports@carterandassoc.com.au · out · email
RE: AP/AR Report
(no specific reference to 1038310 in this message) Desk tells James the firm format instruction to Atul was never actually sent (only the soft 'if it would help' version went out on 20 Aug); desk now sending firm requirement (CSV or Google Sheets-native only) to Obsidian mailbox; filing path /Finan…
what was said James McNamara · out · email
Re: AP/AR Report
Why am I getting these useless email summaries again? I thought they were dealt with the second time I called them out
what was said carterandassoc@obsidianadvisory.com.au · in · email
RE: AP/AR Report
(no specific reference to 1038310 in this message) Atul replies with attached AP and AR report (xlsx: 20082026 Aged Receivables Detail and AP Run 20.08.2026); figures only in attachments, body names no trade.
image.png not captured, 20082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 20.08.2026.xlsx not captured
what was said exports@carterandassoc.com.au · out · email
RE: AP/AR Report
(no specific reference to 1038310 in this message) Desk plan: require Atul to send CSV (separate AP and AR) or Google Sheets-native, never xlsx; file under /Finance/Obsidian_AP_AR_Reports/[YYYY-MM]/; prior reports (11, 14, 17, 19 Aug) filed only as xlsx. No trade named.
what was said james@carterandassoc.com.au · out · email
RE: AP/AR Report
(no specific reference to 1038310 in this message) James says the report must be readable by the estate; instructs desk to tell Atul exactly what format to distribute and ensure reports are saved in the filing system. No trade named.
what was said exports@carterandassoc.com.au · out · email
RE: AP/AR Report
(no specific reference to 1038310 in this message) Exports desk tells Atul the AP/AR report was received but its automated tool cannot read the linked xlsx sheets (as with several prior weekly reports); James and Quenton to review AP sheet to decide on payment run; suggests CSV or Google Sheets-nat…
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 19/08/2026
(no specific reference to 1038310 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 19/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, QC Fresh - AP Run 19.08.2026.xlsx not captured, 19082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 17/08/2026
(no specific reference to 1038310 in this message) Atul: Eastern Green 50% payment of $33,333 received 12/08/2026, applied to Invoice No. 1038267 (total $64,875), AR balance outstanding $31,542. FRESH MART payment received 29/06/2026, allocated to Invoice Nos. 1038156 and 1038153 (screenshot). None…
image.png not captured
what was said quenton@carterandassoc.com.au · out · email
AP/AR Report 17/08/2026
(no specific reference to 1038310 in this message) Quenton says Eastern Green Singapore paid 50% of its invoice for the mandarins but the payment is not shown as accounted for; asks Obsidian to show where FRESH MART Singapore paid. No trade number named.
image.png not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 17/08/2026
(no specific reference to 1038310 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 17/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, QC Fresh - AP Run 17.08.2026.xlsx not captured, 17082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured
what was said exports@carterandassoc.com.au · out · email
Re: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
(no specific reference to 1038304 in this message) To Vision re AWB 618-55465410 (Total Fresh; no trade no.): says not confirmed in writing. AWB on file 823 cartons BNE-SIN SQ246/09; pre-alert alias SQ266/11-08, 760 cartons. Weight same as AWB 618-55465082 (shared two-ULD pivot). Asks AWB-specific …
what was said bneexport@vision.com.au · in · email
RE: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
(no specific reference to 1038304 in this message) Nathan Graham (Vision, Export Manager) replies re AWB 618-55465410: both points have already been answered; check previous correspondence.
what was said exports@carterandassoc.com.au · out · email
RE: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
(no specific reference to 1038304 in this message) To Vision re amended AWB 618-55465410 (Total Fresh; no trade no.): asks written confirmation it shows 760 cartons, SQ266/11-08 (replacing 823 cartons, SQ246/09), and AWB-specific weight/freight separate from pivot figure on AWB 618-55465082.
what was said liam.fraser@vision.com.au · in · email
RE: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
(no specific reference to 1038304 in this message) Liam Fraser (Vision) replies 'Awb sent as per attached', attaching AWB PDF for 618-55465410 (Total Fresh; trade number not stated).
Original 3 - (for Shipper) - 618-55465410[2].pdf not captured
what was said exports@carterandassoc.com.au · out · email
RE: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
(no specific reference to 1038304 in this message) To Vision re AWB 618-55465410 (Total Fresh; no trade no.): still awaiting amended AWB showing 760 cartons and SQ266/11-08 (copy held: 823 cartons, SQ246/09) and weight/freight separate from pivot figure on AWB 618-55465082. CI held.
what was said bneexport@vision.com.au · in · email
Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
(no specific reference to 1038304 in this message) Nathan Graham (Vision): Total Fresh are chasing Carter's CIV (commercial invoice) for AWB 618-55465410; asks Carter to send it through.
image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.gif not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.jpg not captured
what was said bneexport@vision.com.au · in · email
Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
(no specific reference to 1038304 in this message) Nathan Graham (Vision) re AWB 618-55465410: AWB correctly states 760 cartons, not 823; shipment booked on SQ266/11-08 (airline booking confirmation attached); weight shown is estimated average weight, precise scale weight not available at booking. …
image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.gif not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.jpg not captured, Original 3 - (for Shipper) - 618-55465410[2].pdf not captured, 618-55465410.xlsx not captured
what was said exports@carterandassoc.com.au · out · email
Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
(no specific reference to 1038304 in this message) To Vision re AWB 618-55465410 (Total Fresh; no trade no.): size mix 128 x 18, 312 x 20, 320 x 23 = 760 but AWB says 823 cartons; pre-alert SQ266/11 vs AWB SQ246/09; weight/freight AUD identical to AWB 618-55465082 - scale or shared pivot? Customer …
what was said exports@carterandassoc.com.au · out · email
AWB for Heng Wan, 618-55465281, SQ246/06
Total Fresh avocados, AWB 618-55465281, SQ246/06; AWB reissued from Heng Wan to Total Fresh. Forwarder figures 420 trays Size 18 Class 1 AUD 20/tray, same as earlier trade 1038294 (760 trays AUD 20.00 per tray). Treated as confirmed at AUD 20/tray; price only from forwarder email.
what was said quenton@carterandassoc.com.au · out · email
AWB for Heng Wan, 618-55465281, SQ246/06
Quenton instructs James: price this order (AWB 618-55465281) the same as the earlier Total Fresh order. He had forwarded the updated AWB to Total Fresh (totalfresh singapore@yahoo.com.sg, brian@totalfresh.com.sg) on 9 Aug.
image009.png not captured, image007.png not captured, image001.png not captured, image010.jpg not captured, image011.png not captured, image006.png not captured, image005.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image008.png not captured, Email Copy - 618-55465281.PDF not captured
what was said bneexport@vision.com.au · in · email
AWB for Heng Wan, 618-55465281, SQ246/06
Updated AWB 618-55465281 issued with consignee changed to Total Fresh (attachment Email Copy - 618-55465281.PDF).
image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.jpg not captured, image011.png not captured, Email Copy - 618-55465281.PDF not captured
what was said liam.fraser@vision.com.au · in · email
AWB for Heng Wan, 618-55465281, SQ246/06
AWB 618-55465281: Heng Wan says not theirs; SIA storage SGD 4327.68, rising daily; arrived SQ246 6-7 Aug. Forwarded booking: BNE-SIN, 1 pc, wt 2800, 1 PMC BUP, AVO, COL, lodged 06/08, SQ266 requested; rolled to SQ246 on 6 Aug as 'They have delivered the wrong stock'.
image.png not captured, RE: Booking request, BNE-SIN, 618-55465281.eml not captured, image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.png not captured, image012.png not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
Total Fresh - Air Waybill - 618BNE 55465082
1038294: Bookkeeper (Atul, Obsidian) sends Total Fresh (Singapore) the Air Waybill 618-55465082 (subject "618BNE 55465082", attached CARTER&ASSOCIATES - AWB 618-55465082.pdf). No other content.
image.png not captured, CARTER&ASSOCIATES - AWB 618-55465082.pdf not captured
what was said exports@carterandassoc.com.au · out · email
Air freight documents tonight - four sell prices are all that is missing
Prime Orchards second consignment, 749 trays, AWB 618-55465373, at AUD 21.00 = AUD 15,729; listed as ready to invoice now.
what was said Carter & Associates · out · email
Air freight documents tonight - four sell prices are all that is missing
Good evening Quenton Your note about the weekend air freight - the AWBs and invoices. Here is exactly where each consignment sits, and the short list of what only you can answer. READY TO INVOICE NOW - nothing needed from you - Total Fresh, 760 trays, AWB 618-55465082, at AUD 20.00 = AUD 15,200. Already invoiced 6 August. One correction outstanding: we billed all 760 as size 18, but the order was
what was said exports@carterandassoc.com.au · out · email
AWB 618-55465082 - size breakdown needed for the Total Fresh commercial invoice
1038294: desk says AWB 618-55465082, SQ266 of 6 August to Total Fresh, 760 trays Hass avocados, 4,256 kg; order was 320 x size 18 + 480 x size 23, 40 trays did not travel; asks Vision for size breakdown. 1038301: only a reference to Liam's manifest for 160-13159171.
what was said Carter & Associates · out · email
AWB 618-55465082 - size breakdown needed for the Total Fresh commercial invoice
Good afternoon On AWB 618-55465082, SQ266 of 6 August to Total Fresh - 760 trays of Hass avocados, 4,256 kg. Could you send us the warehouse check-in and ULD build manifest for that consignment, broken down by size? We need the exact carton count per size to finalise the customer's commercial invoice, in the same form Liam gave us for 160-13159171. For completeness, the order we were working to wa
what was said Carter & Associates · out · email
RE: CARTER & ASSOCIATES - Commercial Invoice 1038294 and Packing List - Hass avocados, 760 trays, SQ266 06 Aug
Good evening Nicholas, Thank you for letting us know of the entity name change to Total Fresh Connection Pte Ltd, and for confirming the old name (Total Fresh) can continue to be used on documents during this transition period. We've noted this for our records and it is going through our internal review before we update it as the entity name on file for future shipments. In the meantime, the docum
what was said Carter & Associates · out · email
RE: CARTER & ASSOCIATES - Commercial Invoice 1038294 and Packing List - Hass avocados, 760 trays, SQ266 06 Aug
Good evening Nicholas Thank you for letting us know. We have noted the change of company name from Total Fresh to Total Fresh Connection Pte Ltd and will update our records so that future shipping and trade documents are issued in the new name. We also note that the old name remains acceptable during the transition period, so the documents for the current shipment under Commercial Invoice 1038294
what was said info@totalfresh.com.sg · in · email
CARTER & ASSOCIATES - Commercial Invoice 1038294 and Packing List - Hass avocados, 760 trays, SQ266 06 Aug
Total Fresh (Nicholas Branden Ng): company renamed Total Fresh Connection Pte Ltd for future shipments; old name used during transition. No dispute of 1038294 invoice.
OFFICIAL ANNOUNCEMENT-1.pdf not captured
what was said info@totalfresh.com.sg · in · email
RE: CARTER & ASSOCIATES - Commercial Invoice 1038294 and Packing List - Hass avocados, 760 trays, SQ266 06 Aug
Good evening Carter & Associates team, Kindly note for future shipments please note the name change of the company from Total Fresh to Total Fresh Connection Pte Ltd, we have made arrangements to use the old name during this transition period, thank you for your understanding. Warmest
OFFICIAL ANNOUNCEMENT-1.pdf
what was said exports@carterandassoc.com.au · out · email
CARTER & ASSOCIATES - Commercial Invoice 1038294 and Packing List - Hass avocados, 760 trays, SQ266 06 Aug
Desk sends Total Fresh CI 1038294 + packing list: Hass avocados Class 1 size 18, 760 trays, 5 kg net per tray, 3,800 kg net, FOB Brisbane International, invoice value AUD 15,200.00; shipment of 6 August on SQ266 Brisbane to Singapore.
1038294_Commercial_Invoice_v1.docx not captured, 1038294_Packing_List_v1.docx not captured
what was said Carter & Associates · out · email
CARTER & ASSOCIATES - Commercial Invoice 1038294 and Packing List - Hass avocados, 760 trays, SQ266 06 Aug
Good evening Further to your request, please find attached the Commercial Invoice and Packing List for your shipment of 6 August on SQ266, Brisbane International to Singapore. - Commercial Invoice 1038294 - Avocados, Hass, Class 1, size 18 - 760 trays, 5 kg net per tray - 3,800 kg net - Terms: FOB Brisbane International - Invoice value: AUD 15,200.00 If your broker needs anything further for clear
1038294_Commercial_Invoice_v1.docx not captured, 1038294_Packing_List_v1.docx not captured
what was said exports@carterandassoc.com.au · out · email
URGENT - Total Fresh 760 cartons flew today on SQ266, no invoice or packing list exists - need product and price now
Desk: Vision flew 760 ctns fresh produce for Total Fresh (Singapore) ex BNE on SQ266, AWB 618-55465082, 4,256 kg gross, 2 PMC/AKE, freight AUD 8,512 prepaid, 'no QC REF received'; no trade no/PO/invoice/packing list exists; needs product, sell price, grower.
what was said Carter & Associates · out · email
URGENT - Total Fresh 760 cartons flew today on SQ266, no invoice or packing list exists - need product and price now
URGENT - Brian's chase is a shipment already in the air, and the customer cannot clear it without documents from us. WHAT HAS HAPPENED Vision flew 760 cartons of fresh produce for Total Fresh out of Brisbane today on SQ266, AWB 618-55465082, 4,256 kg gross on two PMC/AKE units, freight AUD 8,512 prepaid. Consignee is Total Fresh, Block 1 Pasir Panjang Wholesale Centre, Singapore. Liam Fraser sent
what was said james@carterandassoc.com.au · out · email
CARTER & ASSOCIATES - AWB 618-55465082 Commercial Invoice / Packing List
James forwards TotalFresh's request (invoice + packing list for AWB 618-55465082) to the exports desk. No new content.
CARTER&ASSOCIATES - AWB 618-55465082.pdf not captured
what was said James McNamara · out · email
Fwd: CARTER & ASSOCIATES - AWB 618-55465082 Commercial Invoice / Packing List
---------- Forwarded message --------- From: <info@totalfresh.com.sg> Date: Thu, 6 Aug 2026, 18:08 Subject: CARTER & ASSOCIATES - AWB 618-55465082 Commercial Invoice / Packing List To: Carter & Associates <exports@carterandassoc.com.au> Cc: <quenton@carterandassoc.com.au>, <james@carterandassoc.com.au>, < carterandassoc@obsidianadvisory.com.au>, Brian @ TotalFresh Singapore < brian@totalfresh.com.
CARTER&ASSOCIATES - AWB 618-55465082.pdf not captured
what was said Carter & Associates · out · email
RE: CARTER & ASSOCIATES - AWB 618-55465082 Commercial Invoice / Packing List
Good day Nicholas, Thank you for resending the Air Waybill. We have checked our records again and Air Waybill 618-55465082 does not match any shipment we hold on file for Total Fresh Connection - including Invoice 1037909 (AWB , which is paid in full with a nil balance), Invoice 1037948, or Invoice 1037836. We want to make sure we send you the correct Commercial Invoice and Packing Li
what was said Carter & Associates · out · email
RE: CARTER & ASSOCIATES - AWB 618-55465082 Commercial Invoice / Packing List
Good day Nicholas, Thank you for your message. We have checked again and can confirm the Air Waybill number 618-55465082 does not match the Air Waybill recorded against Invoice 1037909 ), which is fully paid and closed. We are therefore unable to send you the Commercial Invoice / Packing List for Invoice 1037909 against this AWB, as that would be incorrect documentation for your reco
what was said Carter & Associates · out · email
RE: CARTER & ASSOCIATES - AWB 618-55465082 Commercial Invoice / Packing List
Good evening Nicholas, Thank you for your message. Please find attached the Commercial Invoice and Packing List for AWB 618-55465082, which relates to Invoice 1037909 (R2E2 mangoes). For clarity, and as confirmed in our earlier correspondence, no payment is required against the document titled "Freight Invoice No. 1037909 - AUD 3,054.80". The Commercial Invoice 1037909 is the correct trade documen
what was said info@totalfresh.com.sg · in · email
CARTER & ASSOCIATES - AWB 618-55465082 Commercial Invoice / Packing List
TotalFresh Singapore (customer, Nicholas Ng) sends AWB 618-55465082 and asks Carter & Associates for the commercial invoice and packing list. Trade number not stated.
CARTER&ASSOCIATES - AWB 618-55465082.pdf not captured
what was said info@totalfresh.com.sg · in · email · 2 of our mailboxes hold it
CARTER & ASSOCIATES - AWB 618-55465082 Commercial Invoice / Packing List
Good day Carter & Associates team, Kindly send the invoice and Packing List for the attached Air Waybill, thank you. Warmest
CARTER&ASSOCIATES - AWB 618-55465082.pdf
what was said Carter & Associates · out · email
RE: CARTER & ASSOCIATES - Clarification on Freight Invoice No. 1037909 - AUD 3,054.80
Good day Nicholas, Thank you for your message and for the attached Air Waybill. We are having trouble retrieving the attachment on our side at the moment, and the Air Waybill number referenced in the filename you sent does not match the Air Waybill on our records for Invoice 1037909 ), which is the trade this thread relates to. Could you please confirm which trade, purchase order, or
what was said Carter & Associates · out · email
RE: CARTER & ASSOCIATES - Clarification on Freight Invoice No. 1037909 - AUD 3,054.80
Good day, Thank you for the Air Waybill you attached (618-55465082). We note this AWB does not correspond to Invoice 1037909 (which, as confirmed, is paid in full with a nil balance). This AWB relates to a different, more recent shipment. We are confirming the correct order and invoice reference on our end before we issue anything, so we do not send you incorrect documentation. We will revert to y
what was said info@totalfresh.com.sg · in · email
RE: CARTER & ASSOCIATES - Clarification on Freight Invoice No. 1037909 - AUD 3,054.80
1038294: Total Fresh Connection (Singapore, Nicholas Ng) attaches Air Waybill 618-55465082 and asks Carter to send the invoice for it.
CARTER&ASSOCIATES - AWB 618-55465082.pdf not captured
what was said info@totalfresh.com.sg · in · email
RE: CARTER & ASSOCIATES - Clarification on Freight Invoice No. 1037909 - AUD 3,054.80
Good day Carter & Associates team, Kindly send the invoice for the attached Air Waybill, thank you. Warmest
CARTER&ASSOCIATES - AWB 618-55465082.pdf not captured
what was said liam.fraser@vision.com.au · in · email
AWB for Heng Wan, 618-55465281, SQ246/06
AWB 618-55465281 issued (subject names consignee Heng Wan, flight SQ246/06); AWB PDF attached. Trade number not named in this message (linked to 1038307 later in thread).
image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, Original 3 - (for Shipper) - 618-55465281.pdf not captured
what was said liam.fraser@vision.com.au · in · email
Total Fresh, 618-55465082, SQ266/06
1038294: Vision (Liam Fraser) sends AWB 618-55465082 (Total Fresh, SQ266/06) - 'AWB attached for this order, no QC REF received'. Attachment 'Original 3 - (for Shipper) - 618-55465082.pdf'.
image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, Original 3 - (for Shipper) - 618-55465082.pdf not captured
what was said Liam Fraser · in · email · 2 of our mailboxes hold it
Total Fresh, 618-55465082, SQ266/06
Hey team, AWB attached for this order, no QC REF received Liam Fraser Director - Sales Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Aus
image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, Original 3 - (for Shipper) - 618-55465082.pdf
what was said Carter & Associates · out · email
RE: CARTER & ASSOCIATES - Clarification on Freight Invoice No. 1037909 - AUD 3,054.80
Good afternoon Rowena, Thank you for confirming your understanding of Invoice 1037909. For your records, we can provide: - The Commercial Invoice for 1037909 (final version, freight-inclusive) - The amended Commercial Invoice reflecting the AUD 70.00 quality credit (CN-1038021) applied to this invoice We are currently completing an internal reconciliation review of your account before we issue any
what was said Carter & Associates · out · email
RE: CARTER & ASSOCIATES - Clarification on Freight Invoice No. 1037909 - AUD 3,054.80
Dear Rowena, Thank you for confirming receipt of our clarification on Invoice 1037909. We are happy to assist with your audit requirements. We are preparing the following for you: - A Statement of Account for Total Fresh Connection Pte. Ltd., which we are verifying against our accounting records before issue so the balance shown is confirmed and current. - A copy of Commercial Invoice 1037909. - A
what was said info@totalfresh.com.sg · in · email
RE: CARTER & ASSOCIATES - Clarification on Freight Invoice No. 1037909 - AUD 3,054.80
No content on 1038294 (Total Fresh acknowledges 1037909 settled; asks for nil-balance SOA).
what was said Total Fresh · in · email
CARTER & ASSOCIATES - Clarification on Freight Invoice No. 1037909 - AUD 3,054.80
Dear Carter & Associates Team, Good day. Thank you for your clarification and confirmation regarding Freight Invoice No. 1037909. We acknowledge that Invoice 1037909 has been fully settled, with the payment of AUD 5,306.00 received on 15 May 2026, and that no further payment is required for the supplementary commercial invoice showing AUD 3,054.80. For our records and audit purposes, could you ple
what was said exports@carterandassoc.com.au · out · email
RE: CARTER & ASSOCIATES - Clarification on Freight Invoice No. 1037909 - AUD 3,054.80
No content on 1038294 (desk explains old invoice 1037909 AUD 5,376.00 incl. freight AUD 3,054.80, CN-1038021 AUD 70.00, paid AUD 5,306.00 on 15 May 2026; balance nil).
what was said Carter & Associates · out · email
RE: CARTER & ASSOCIATES - Clarification on Freight Invoice No. 1037909 - AUD 3,054.80
Good afternoon Thank you for your patience, and our apologies for the long-delayed reply to your query of 22 May. To confirm clearly: no payment is required against the document titled "Freight Invoice No. 1037909 - AUD 3,054.80". - Invoice 1037909 (R2E2 mangoes) totalled AUD 5,376.00, and that figure INCLUDED the freight of AUD 3,054.80. - A credit note of AUD 70.00 (CN-1038021) was applied for t
22 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 13:48 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 17:09 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 17:09 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 17:09 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 17:09 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 17:04 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 14:51 AEDT; trade states at 9 Oct 2026 16:47 AEDT; WhatsApp messages at 9 Oct 2026 17:09 AEDT; WhatsApp pictures at 9 Oct 2026 17:04 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At ARRIVED
What is owed while a trade sits here: the customer advised, and the named consignee advised where he is not the customer. Late here means: the stated arrival date has passed with no notice from anyone.
Documents
| document | produced | it prints | |
|---|---|---|---|
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| PACKING LIST | not stated | no total on it | recorded with no file on this machine |
| PACKING LIST | not stated | no total on it | recorded with no file on this machine |
| PURCHASE ORDER | not stated | no total on it | recorded with no file on this machine |
| PURCHASE ORDER | not stated | no total on it | recorded with no file on this machine |
| PURCHASE ORDER | not stated | no total on it | recorded with no file on this machine |
| PURCHASE ORDER | not stated | no total on it | recorded with no file on this machine |
| credit note | not stated | no total on it | recorded with no file on this machine |
| transport document | not stated | no total on it | recorded with no file on this machine |
Received by email
| file | from | arrived | where it is |
|---|---|---|---|
| QCFRESBNE A.pdf | VIF Accounts | 9 Oct 2026 13:48 AEDT | in trade 1038294's 10_Correspondence |
| OFFICIAL ANNOUNCEMENT-1.pdf | info@totalfresh.com.sg | 6 Aug 2026 22:48 AEST | in trade 1038294's 10_Correspondence |
| CARTER&ASSOCIATES - AWB 618-55465082.pdf | info@totalfresh.com.sg | 6 Aug 2026 18:08 AEST | in trade 1038294's 05_Freight |
| Original 3 - (for Shipper) - 618-55465082.pdf | Liam Fraser | 6 Aug 2026 16:53 AEST | in trade 1038294's 05_Freight |
Send
Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.
What takes it forward
DELIVERED is reached by pressing one of its own acts, and RECONCILED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.
Move it on
It is at ARRIVED. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.
Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.