‹ Back

No customer yet — 749 trays Hass avocados, Class 1, 5 kg tray — no route yetTrade 1038302

749 trays Hass avocados, AUD 15,729.00 (1038302)

3 TRADE OPENED
1 QUOTE2 ORDER3 TRADE OPENED4 BOOKED5 DEPARTED6 ARRIVED7 DELIVERED8 INVOICED9 PAID IN10 PAID OUT11 RECONCILED
Customer
Not held
Product
Hass avocados, Class 1, 5 kg tray
Quantity
749 trays
From
Not held
To
Not held
Air or sea
air
Incoterm
Not held
Payment term
Not held
Invoiced
Not held
Outstanding
Not held
Air waybill or bill of lading
Not held
Carrier
Not held
Folder
1038302 · PRIME ORCHARDS (CHINA) LIMITED · Hass avocados · Hong Kong · did not proceed
Wanted by
Not held

Where it stands

  • Where the goods are: landed at destination, since 13 Aug 2026 10:35 AEST (the mailbox2026-08|19ff88ba8c8084cd)
  • What the customer has been told: nothing yet; not yet told the freight was booked and it arrived
  • Receivable: nothing yet; no invoice is raised
  • What happens next: On hold: 2 questions only James McNamara can answer are open on this trade. It is on the desk regardless; the questions are under "What is waiting, and on whom".. It is being finished by hand, off the desk; nothing is sent on it from here.

What the customer has been told

BookedNot told yet (this step was reached 7 Aug 2026 16:17 AEST)
Received by the forwarderNot reached yet
DepartedNot reached yet
ArrivedNot told yet (this step was reached 13 Aug 2026 10:35 AEST)
Sold, bought and P&L

Sold and bought, invoiced and billed

The lines

productquantitysellbuy
Hass avocados, Class 1, 5 kg tray 749 trays sell AUD 21.00 per tray
Declared at AUD 21.00 by Quenton Carter, 7 Aug 2026, via trade request form. Source: trade request form 1038302 (7 Aug 2026) sell 21.00; commercial invoice 1038302 sent to Prime Orchards 7 Aug 2026 23:37 AEST at AUD 15,729.00. The goods went to Total Fresh on 12 Aug.
buy not stated
landed or ex farm is not recorded

The ledger

Nothing in the ledger is linked to this trade. A ledger document with no link is a gap owned by Obsidian Advisory, not a guess.

Invoiced not stated, and the ledger carries nothing outstanding against it. Billed to us not stated, and the ledger carries nothing outstanding against it.

Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.

Changes in Xero

Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.

Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice

What this trade made

No result has been struck for this trade yet. 0 cost lines are held against its cost stack so far. The desk strikes one for itself once the actual cost stack is complete — nothing here waits on a person to press it.

Documents

The documents

The three a trade must be able to show

documentis it in the folder
purchase order3 files in the folder are named as one
commercial invoice6 files in the folder are named as one
packing list6 files in the folder are named as one

Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.

34 files sit in this trade's folder, of which 19 files are typed as a document and 15 files could not be typed from what they print.

Dates

Its calendar

No dated event on this trade at all. No departure, no arrival, no due date and nothing owed by a date. A trade with no date on it is a trade nothing can chase.

A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.

What is waiting

What is waiting, and on whom

5 messages came in on this trade with nothing going out after them. The oldest is email on 9 Sep 2026 13:41 AEST, 30 days ago: Re: Commercial Invoice Required – PRIME ORCHARDS (CHINA) LIMITED. The last thing that went out from us on this trade was 9 Sep 2026 13:32 AEST.

4 things are missing, behind 4 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.

what is missingwhat it stopswho settles it
the customer The customer is not evidenced outside the old book (1038302) James McNamara
open 16 days
no by-when set
Not held The assistant did not answer a question on this trade: could not answer James McNamara
open 15 days
by 24 Sep 2026
vision freight Vision freight: pay the unpaid Vision bills on the trades listed now, or hold them against the AUD 4,941.60 billing-error credit request (1.00/kg vs card, fuel twice, screening)? And allocate the shared bills: AUD 12,474.35 (the trade or the trade) and the two-ULD freight shared by the trade and the trade (1038301, 1038302, 1038294, 1038304). James McNamara
open 15 days
no by-when set
record shapes Approve the proposed way the record holds four shapes the old book could not: a fill split between growers (several purchase orders on one line), a composite pack priced per size (a sizes table under the line), stock carried in from another trade (a draws table), and a trade that began as Vision's manifest. James McNamara
open 15 days
no by-when set
Freight

The freight

mode and carrierdocumentdatesweights
air
carrier not recorded, vessel or flight not recorded
no transport document departed not stated
arrived not stated
gross weight not recorded
chargeable weight not recorded

2 forwarder invoices in the folder, so a freight cost can be read off a document. What they print has not been read off the face of any of them yet. Owner: James McNamara.

No departure or arrival date, carrier, vessel or weight is recorded on this shipment yet: each is read off the forwarder's own document, and prints as a gap until then.

Market

Market

Supply outlook
  • avocado: 1 of 5 production regions have adverse weather in the next 7 days. Supply normal on weather alone (Bureau of Meteorology, state precis forecast, read 9 Oct)

Commodity outlook. Feeds last read 9 Oct, 04:30 pm.

Who is on it

The parties

rolewhowhere that came from
Customernot named on this trade
Growernot named on this trade

Addresses and their state

counterpartyaddressstate
No address on this trade has been proved or disproved. An address's state is a fact about the address: cherrelyn@easterngreen.com.sg bounced every morning for five days while atanosoche@ was never written down. Owner: James McNamara.

Writing to us on this trade: Liam Fraser liam.fraser@vision.com.au.

All eleven steps

The eleven stages

A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at TRADE OPENED.

stagestate, and what the evidence saysevidence
QUOTE
needs our word
not reached
no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent.
no evidence
ORDER
needs our word
not reached
not evidenced, and the trade is past it. This is a hole.
no evidence
TRADE OPENED
needs our word
reached
dated not stated, on a document
3 pieces of evidence. Each move is a line on the timeline below.
BOOKED
needs counterparty word
not reached
nothing on this trade evidences it yet.
no evidence
DEPARTED
needs document
not reached
nothing on this trade evidences it yet.
no evidence
ARRIVED
needs counterparty word
not reached
nothing on this trade evidences it yet.
no evidence
DELIVERED
needs our word
not reached
the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored.
no evidence
INVOICED
needs document
part
dated not stated, on a document. This stage needs BOTH the commercial invoice as a document on the trade AND a matching sales invoice in the ledger. The ledger invoice is the half that is missing. Owner: Obsidian Advisory.
6 pieces of evidence. Each move is a line on the timeline below.
PAID IN
needs document
not reached
nothing on this trade evidences it yet.
no evidence
PAID OUT
needs document
not reached
nothing on this trade evidences it yet.
no evidence
RECONCILED
needs document
not reached
the cost stack has not been built yet, so there is nothing to strike a result against
no evidence

This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.

What disagrees with the old record

Nothing the old record says about this trade disagrees with the evidence this record holds.

Messages

What has happened, in one order

Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.

Showing mail only. Show everything.

22 Sep 2026 15:18 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 22/09/2026

(no specific reference to 1038331 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 22/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, QC Fresh - AP Run 22.09.2026.xlsx not captured, 22092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

21 Sep 2026 16:15 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 21/09/2026

(no specific reference to 1038331 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 21/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, 21092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 21.09.2026.xlsx not captured

18 Sep 2026 18:08 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 18/09/2026

(no specific reference to 1038331 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 18/09/2026; figures only in linked sheets/attachments, body names no trade. Notes AR report not included (though AR link given) because Export team emailed about AR adjustments; …

Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, QC Fresh - AP Run 18.09.2026.xlsx not captured, 18092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

9 Sep 2026 18:13 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 09/09/2026

(no specific reference to 1038326 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 09/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, QC Fresh - AP Run 09.09.2026.xlsx not captured, 09092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

9 Sep 2026 13:41 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

Re: Commercial Invoice Required – PRIME ORCHARDS (CHINA) LIMITED

(no specific reference to 1038310 in this message) Atul (Obsidian) attaches Vision freight invoice (file Vision_International_Forwarding_2026-08-26_12474.35.PDF) and asks which consignment/trade it relates to and for the matching Commercial Invoice. Body names no AWB or trade.

image.png not captured, Vision_International_Forwarding_2026-08-26_12474.35.PDF not captured

9 Sep 2026 13:32 AEST

what was said exports@carterandassoc.com.au · out · email

Re: Commercial Invoice Required – PRIME ORCHARDS (CHINA) LIMITED

(no specific reference to 1038310 in this message) To Atul (Obsidian): Vision freight invoice may relate to Prime Orchards (China) Ltd Trade 1038301 (AWB 160-13159171, CX150) or Trade 1038302 (AWB 618-55465373, SQ266/SQ874); neither has a CI drafted; 1038302 routing on latest Vision advice differs …

7 Sep 2026 15:35 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 04/09/2026

(no specific reference to 1038322 in this message) Further AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) sent 07/09/2026 in same thread with new AR and AP Google Sheets links (no xlsx attached); figures only in linked sheets; body names no trade.

image.png not captured

4 Sep 2026 15:49 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 04/09/2026

(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 04/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, QC Fresh - AP Run 04.09.2026.xlsx not captured, 04092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

3 Sep 2026 17:43 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 03/09/2026

(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 03/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, QC Fresh - AP Run 03.09.2026.xlsx not captured, 03092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

2 Sep 2026 18:06 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 02/09/2026

(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 02/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, QC Fresh - AP Run 02.09.2026.xlsx not captured, 02092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

1 Sep 2026 17:22 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 01/09/2026

(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 01/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, QC Fresh - AP Run 01.09.2026.xlsx not captured, 01092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

31 Aug 2026 16:50 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 31/08/2026

(no specific reference to 1038320 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 31/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, 31082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 31.08.2026.xlsx not captured

28 Aug 2026 19:04 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 28/08/2026

(no specific reference to 1038320 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 28/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, 28082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 28.08.2026.xlsx not captured

26 Aug 2026 20:18 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 26/08/2026

(no specific reference to 1038316 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 26/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, 26082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 26.08.2026.xlsx not captured

25 Aug 2026 16:08 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 25/08/2026

(no specific reference to 1038316 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 25/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, QC Fresh - AP Run 25.08.2026.xlsx not captured, 25082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

24 Aug 2026 18:22 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 24/08/2026

(no specific reference to 1038316 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 24/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, 24082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 24.08.2026.xlsx not captured

21 Aug 2026 16:26 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 21/08/2026

(no specific reference to 1038316 in this message) Atul Sangvekar says draft supplier payments were created in the BOS and CBA bank accounts per the AP report, with details only in embedded images; asks Quenton to review and approve in the bank. Body names no trade, supplier or amount.

image.png not captured

21 Aug 2026 15:27 AEST

what was said quenton@carterandassoc.com.au · out · email

AP/AR Report 21/08/2026

(no specific reference to 1038316 in this message) Quenton Carter instructs Atul and team to process the AP payments (per the 21/08/2026 AP report). No trade named.

image.png not captured

21 Aug 2026 14:16 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 21/08/2026

(no specific reference to 1038316 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 21/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, QC Fresh - AP Run 21.08.2026.xlsx not captured, 21082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

20 Aug 2026 20:35 AEST

what was said exports@carterandassoc.com.au · out · email

RE: AP/AR Report

(no specific reference to 1038310 in this message) Desk tells James the firm format instruction to Atul was never actually sent (only the soft 'if it would help' version went out on 20 Aug); desk now sending firm requirement (CSV or Google Sheets-native only) to Obsidian mailbox; filing path /Finan…

20 Aug 2026 20:34 AEST

what was said James McNamara · out · email

Re: AP/AR Report

Why am I getting these useless email summaries again? I thought they were dealt with the second time I called them out

20 Aug 2026 19:19 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

RE: AP/AR Report

(no specific reference to 1038310 in this message) Atul replies with attached AP and AR report (xlsx: 20082026 Aged Receivables Detail and AP Run 20.08.2026); figures only in attachments, body names no trade.

image.png not captured, 20082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 20.08.2026.xlsx not captured

20 Aug 2026 18:14 AEST

what was said exports@carterandassoc.com.au · out · email

RE: AP/AR Report

(no specific reference to 1038310 in this message) Desk plan: require Atul to send CSV (separate AP and AR) or Google Sheets-native, never xlsx; file under /Finance/Obsidian_AP_AR_Reports/[YYYY-MM]/; prior reports (11, 14, 17, 19 Aug) filed only as xlsx. No trade named.

20 Aug 2026 18:13 AEST

what was said james@carterandassoc.com.au · out · email

RE: AP/AR Report

(no specific reference to 1038310 in this message) James says the report must be readable by the estate; instructs desk to tell Atul exactly what format to distribute and ensure reports are saved in the filing system. No trade named.

20 Aug 2026 18:08 AEST

what was said exports@carterandassoc.com.au · out · email

RE: AP/AR Report

(no specific reference to 1038310 in this message) Exports desk tells Atul the AP/AR report was received but its automated tool cannot read the linked xlsx sheets (as with several prior weekly reports); James and Quenton to review AP sheet to decide on payment run; suggests CSV or Google Sheets-nat…

19 Aug 2026 19:36 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 19/08/2026

(no specific reference to 1038310 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 19/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, QC Fresh - AP Run 19.08.2026.xlsx not captured, 19082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

18 Aug 2026 18:49 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 17/08/2026

(no specific reference to 1038310 in this message) Atul: Eastern Green 50% payment of $33,333 received 12/08/2026, applied to Invoice No. 1038267 (total $64,875), AR balance outstanding $31,542. FRESH MART payment received 29/06/2026, allocated to Invoice Nos. 1038156 and 1038153 (screenshot). None…

image.png not captured

17 Aug 2026 19:22 AEST

what was said quenton@carterandassoc.com.au · out · email

AP/AR Report 17/08/2026

(no specific reference to 1038310 in this message) Quenton says Eastern Green Singapore paid 50% of its invoice for the mandarins but the payment is not shown as accounted for; asks Obsidian to show where FRESH MART Singapore paid. No trade number named.

image.png not captured

17 Aug 2026 17:09 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 17/08/2026

(no specific reference to 1038310 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 17/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

image.png not captured, QC Fresh - AP Run 17.08.2026.xlsx not captured, 17082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

13 Aug 2026 11:24 AEST

what was said exports@carterandassoc.com.au · out · email

1038310 — Commercial invoice

Commercial invoice for trade 1038310 sent to Total Fresh as attachment 1038310_Commercial_Invoice_v4.pdf; body gives no quantities, price or waybill.

1038310_Commercial_Invoice_v4.pdf not captured

13 Aug 2026 11:23 AEST

what was said info@totalfresh.com.sg · in · email

1038310 — Commercial invoice and packing list — AWB 618-55465373

Total Fresh acknowledged receipt of invoice 1038310 and the updates.

image001.png not captured

13 Aug 2026 10:35 AEST

what was said exports@carterandassoc.com.au · out · email

1038310 — Commercial invoice and packing list — AWB 618-55465373

Invoice 1038310 for AUD 13,720.00 issued to Total Fresh: 686 trays Hass avocados, AWB 618-55465373, flight SQ266/12, arrived Singapore 12 August; sizes 422 trays 18ct, 200 trays 20ct, 64 trays 23ct. Stated as the correct billing for the consignment; quote CI 1038310 with payment.

1038310_Commercial_Invoice.pdf not captured, 1038310_Packing_List.pdf not captured

13 Aug 2026 10:04 AEST

what was said james@carterandassoc.com.au · out · email

1038308 — Commercial invoice and packing list

(no specific reference to 1038310 in this message) James replies: noted with thanks, Carter has been working through a system change, appreciates their patience.

image001.png not captured

13 Aug 2026 09:31 AEST

what was said info@totalfresh.com.sg · in · email

1038308 — Commercial invoice and packing list

(no specific reference to 1038310 in this message) Total Fresh (Nicholas Branden Ng) confirms documents received; asks that future CI and PL be sent when the AWB is issued for import permit processing (or invoice number and unit price for a stand-in invoice), citing exorbitant airport storage fees.

image001.png not captured

13 Aug 2026 08:24 AEST

what was said exports@carterandassoc.com.au · out · email

1038308 — Commercial invoice and packing list

(no specific reference to 1038310 in this message) Carter sends Total Fresh Singapore Commercial Invoice and Packing List 1038308 for AWB 618-55465373, SQ266 departing Brisbane 12 August, 686 trays Hass Class 1 sizes 18/20/23.

1038308_Commercial_Invoice_v2.docx not captured, 1038308_Packing_List_v2.docx not captured

12 Aug 2026 15:41 AEST

what was said info@totalfresh.com.sg · in · email

AWB 618-55465373 SQ266/12

Via AWB 618-55465373: Total Fresh says AWB states 686 cartons, Gross Weight 3960.00 kg, Net 3,430.00 kg.

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.jpg not captured

12 Aug 2026 15:26 AEST

what was said quenton@carterandassoc.com.au · out · email

AWB 618-55465373 SQ266/12

Via AWB 618-55465373: Quenton asks Total Fresh for exact number of trays per count.

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.jpg not captured, image011.png not captured

12 Aug 2026 12:42 AEST

what was said Carter & Associates · out · email

1038302 — Commercial invoice

{{greeting}}, The commercial invoice for trade 1038302 is attached. Please come back to us if anything on it needs correcting.

1038302_Commercial_Invoice_v3.pdf not captured

12 Aug 2026 12:40 AEST

what was said info@totalfresh.com.sg · in · email

AWB 618-55465373 SQ266/12

Via AWB 618-55465373: Total Fresh requests CI and packing list with quantities matching the AWB.

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.jpg not captured, image011.png not captured, Original 3 - (for Shipper) - 618-55465373[2].PDF not captured

12 Aug 2026 12:32 AEST

what was said bneexport@vision.com.au · in · email

AWB 618-55465373 SQ266/12

Via AWB 618-55465373 (known link; message names no trade): Vision issues AWB 618-55465373 on SQ266/12, addressed to Total Fresh.

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.jpg not captured, Original 3 - (for Shipper) - 618-55465373[2].PDF not captured

9 Aug 2026 10:13 AEST

what was said Carter & Associates · out · email

RE: 2nd KAMM, 618-55465373, SQ266/09 - SQ874/10 ETA 1120 — attachment unreadable, please resend

Hi Liam, Thanks for the amended AWB advice on trade 1038302 (Prime Orchards China / avocados, AWB 618-55465373, SQ266/09–SQ874/10). The attached PDF ("Original 3 - (for Shipper) - 618-55465373[2].pdf") is coming through unreadable on our end and we're unable to open it to confirm what was amended. Could you please resend the amended AWB advice as a standard PDF attachment (or alternatively paste t

7 Aug 2026 23:37 AEST

what was said exports@carterandassoc.com.au · out · email

Commercial Invoice 1038302 - 749 trays Hass - AWB 618-55465373 arriving Monday

(no specific reference to 1038310 in this message) To Kam (Prime Orchards): CI 1038302 attached - 749 trays Hass, Class 1, sizes 18/20/23 - AUD 15,729.00; AWB 618-55465373, SQ266 on the 9th connecting SQ874, arriving 11:20 on the 10th; FOB Brisbane International; AWB amended to Prime Orchards. Invo…

1038302_Commercial_Invoice_v3.docx not captured

7 Aug 2026 23:37 AEST

what was said Carter & Associates · out · email

Commercial Invoice 1038302 - 749 trays Hass - AWB 618-55465373 arriving Monday

Good evening Kam As promised, the commercial invoice for the second consignment is attached. - Commercial Invoice 1038302 - 749 trays Hass, Class 1, sizes 18/20/23 - AUD 15,729.00 - Air waybill 618-55465373, SQ266 on the 9th connecting SQ874, arriving 11:20 on the 10th - FOB Brisbane International The waybill for this one has already been amended to Prime Orchards, so the paperwork and the cargo w

1038302_Commercial_Invoice_v3.docx not captured

7 Aug 2026 23:05 AEST

what was said exports@carterandassoc.com.au · out · email

Both waybills amended - please have your agent confirm the CCA with the Cathay terminal in the morning

(no specific reference to 1038310 in this message) To Kam (Prime Orchards): both waybills amended - 160-13159171 (on ground) and 618-55465373 (arriving Monday); Cathay CCA not yet actioned, asks their agent to confirm with terminal; cargo in chiller, no storage charge first 24 hours. No trade numbe…

7 Aug 2026 22:29 AEST

what was said liam.fraser@vision.com.au · in · email

2nd KAMM, 618-55465373, SQ266/09 - SQ874/10 ETA 1120

(no specific reference to 1038310 in this message) Vision (Liam Fraser): amended AWB 618-55465373 attached. No trade number named.

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, Original 3 - (for Shipper) - 618-55465373[2].pdf not captured

7 Aug 2026 22:29 AEST

what was said Liam Fraser · in · email

RE: 2nd KAMM, 618-55465373, SQ266/09 - SQ874/10 ETA 1120

Amended awb attached Liam Fraser Director - Sales Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Australia [Australian Trusted Trader - S

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, Original 3 - (for Shipper) - 618-55465373[2].pdf

7 Aug 2026 21:13 AEST

what was said exports@carterandassoc.com.au · out · email

160-13159171 - cargo in chiller, waybill amended, no storage charge for 24 hours

(no specific reference to 1038310 in this message) To Kam (Prime Orchards): AWB 160-13159171 cargo in chiller, waybill amended to Prime Orchards Limited, Cathay no storage first 24 hours; Monday consignment 618-55465373 also amended to Prime Orchards; CIs for both to follow. No trade number named.

7 Aug 2026 21:13 AEST

what was said exports@carterandassoc.com.au · out · email

RE: consignee - YES both KAMM orders are Prime Orchards Limited, please amend 618-55465373 too

(no specific reference to 1038310 in this message) To Vision: both KAMM orders are Prime Orchards Limited (HK address given); amend 618-55465373 (SQ266/09 to SQ874/10, 749 cartons, arriving Monday) as well as 160-13159171 (CX150/07, 1,520 cartons); Prime Orchards to be standing consignee; WhatsApp …

7 Aug 2026 20:49 AEST

what was said exports@carterandassoc.com.au · out · email

Re: SHIPPER INSTRUCTION TONIGHT - amend consignee on 160-13159171 to PRIME ORCHARDS (CHINA) LIMITED

(no specific reference to 1038310 in this message) To Liam (Vision): KAMM and Prime Orchards (China) Limited same buyer; stale code caused Kam Kee consignee on 160-13159171. AWB 618-55465373 is a separate trade (our ref 1038302) for same buyer; asks what consignee reads and to amend to Prime Orchar…

7 Aug 2026 19:46 AEST

what was said exports@carterandassoc.com.au · out · email

Your question on the air freight invoices - you are right, the Commercial Invoices are ours to send

Trade 1038304, Total Fresh: waiting on a sell price from Quenton before any invoice can exist; accountants told not to raise anything until the Commercial Invoice is sent.

7 Aug 2026 19:45 AEST

what was said exports@carterandassoc.com.au · out · email

Air freight documents tonight - four sell prices are all that is missing

Prime Orchards second consignment, 749 trays, AWB 618-55465373, at AUD 21.00 = AUD 15,729; listed as ready to invoice now.

7 Aug 2026 19:43 AEST

what was said exports@carterandassoc.com.au · out · email

Your two avocado consignments - 160-13159171 landing tonight 19:00, and 618-55465373 to follow

(no specific reference to 1038310 in this message) To Prime Orchards: AWB 160-13159171 CX150 landing HK 19:00, 1,520 cartons Hass (1,207 size 23, 313 size 20; size 20 a substitution as grower ran out of 23). AWB 618-55465373 SQ266 on 9th to SQ874 on 10th arriving 11:20, 749 cartons Hass Class 1 (16…

7 Aug 2026 16:17 AEST

what was said liam.fraser@vision.com.au · in · email

2nd KAMM, 618-55465373, SQ266/09 - SQ874/10 ETA 1120

(no specific reference to 1038310 in this message) Vision (Liam Fraser) sends AWB 618-55465373 for 2nd KAMM consignment, SQ266/09 - SQ874/10 ETA 1120; manifest 109 x 20's / 160 x 18's / 480 x 23's. No trade number named.

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, Original 3 - (for Shipper) - 618-55465373.pdf not captured

7 Aug 2026 16:17 AEST

what was said Liam Fraser · in · email

2nd KAMM, 618-55465373, SQ266/09 - SQ874/10 ETA 1120

Hey team, AWB attached, manifest is 109 x 20's / 160 x 18's / 480 x 23's Liam Fraser Director - Sales Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenb

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, Original 3 - (for Shipper) - 618-55465373.pdf not captured

7 Aug 2026 14:31 AEST

what was said exports@carterandassoc.com.au · out · email

Purchase Orders 1038302 and 1038303 - Hass avocados - please confirm receipt and delivery dates

1038302: PO to Costa (Nathan Dench) 749 trays Hass 5kg (79 sz20 + 30 sz18/20 in stock at Vision, 160 sz18, 480 sz23); 1038303: 2,983 trays Hass 5kg (1,931 sz16 Cl1 Fri, 480 sz16 Cl1, 480 sz23 Cl1, plus 92 sz16 packed 31 Jul). All to Vision Brisbane for air export.

1038302_PO_v1.docx not captured, 1038303_PO_v1.docx not captured

7 Aug 2026 14:31 AEST

what was said Carter & Associates · out · email

Purchase Orders 1038302 and 1038303 - Hass avocados - please confirm receipt and delivery dates

Good afternoon Two purchase orders attached for avocados out of the Brisbane market. 1038302 - 749 trays, Hass, 5kg net - 79 x size 20 (already in stock at Vision) - 30 x size 18/20 (already in stock at Vision) - 160 x size 18, delivery Saturday or Sunday - 480 x size 23, delivery Saturday or Sunday 1038303 - 2,983 trays, Hass, 5kg net - 1,931 x size 16 Class 1, delivery Friday - 480 x size 16 Cla

1038302_PO_v1.docx not captured, 1038303_PO_v1.docx not captured

7 Aug 2026 11:29 AEST

what was said exports@carterandassoc.com.au · out · email

Two Hong Kong avocado consignments - trades 1038302 and 1038303 - stock, flights and build plan

1038302: 749 trays Hass (79 sz20 + 30 sz18/20 ex Heng Wan order + 160 sz18 + 480 sz23, Costa), FOB HK via SQ ex BNE. 1038303: 2,983 trays Hass (1,931 sz16 + 480 sz16 + 480 sz23 + 92 sz16 packed 31 Jul), PMCs x 3.8. Desk asks Vision for stock held, SQ flights (Sunday), build plan.

7 Aug 2026 11:29 AEST

what was said Carter & Associates · out · email

Two Hong Kong avocado consignments - trades 1038302 and 1038303 - stock, flights and build plan

Good morning Two further avocado consignments to Hong Kong, both ex Brisbane International on SQ, both FOB. Trade references below so we can keep the paperwork straight. TRADE 1038302 - 749 trays, Hass, 5kg net / 5.7kg gross - 79 x size 20 - already in stock with you (Costa), transport PRIORITY - 30 x size 18/20 - already in stock with you, transferred off the Heng Wan order, PRIORITY - 160 x size

5 Aug 2026 18:09 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

Claims pending credit note issuance

no content on 1038302 (Frutulip claims thread). Bookkeeper: 1038108 goods missed correct flight (Doha vs Oman), melons deteriorated; no grower claim lodged; asks who to pursue.

image009.png not captured, image.png not captured, RE_ 1038108.eml not captured, image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.jpg not captured, image010.png not captured, image011.png not captured, IMG_1715.jpeg not captured, IMG_1716.jpeg not captured

5 Aug 2026 16:00 AEST

what was said james@carterandassoc.com.au · out · email

Claims pending credit note issuance

no content on 1038302 (Frutulip claims thread). James confirms 1038108 credit and asks bookkeeper to trace the trade for liabilities/recoverability.

image008.png not captured, image006.png not captured, image002.png not captured, image003.png not captured, image007.png not captured, image005.png not captured, image004.png not captured, image009.png not captured, image.png not captured

5 Aug 2026 14:33 AEST

what was said quenton@carterandassoc.com.au · out · email

Claims pending credit note issuance

no content on 1038302 (Frutulip claims thread). Quenton forwards to James: 'James to advise'.

image009.png not captured, image002.png not captured, image005.png not captured, image004.png not captured, image003.png not captured, image007.png not captured, image006.png not captured, image008.png not captured, image.png not captured

5 Aug 2026 13:33 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

Claims pending credit note issuance

no content on 1038302 (Frutulip claims thread). Bookkeeper proposes credit note against AR invoice 1038108 $38,340 (Muscat Oman claim).

image008.png not captured, image006.png not captured, image002.png not captured, image003.png not captured, image007.png not captured, image005.png not captured, image004.png not captured, image009.png not captured, image.png not captured

5 Aug 2026 10:33 AEST

what was said quenton@carterandassoc.com.au · out · email

Claims pending credit note issuance

no content on 1038302 (Frutulip claims thread). Quenton: weight claim dismissed, quality claim accepted, Muscat Oman claim correct (order did not fly); balance was to be paid last week.

image008.png not captured, image006.png not captured, image002.png not captured, image003.png not captured, image007.png not captured, image005.png not captured, image004.png not captured, image009.png not captured

4 Aug 2026 23:04 AEST

what was said james@carterandassoc.com.au · out · email

Claims pending credit note issuance

no content on 1038302 (Frutulip claims thread). James to bookkeeper: 'Confirm and reissue ASAP please'.

image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured

4 Aug 2026 22:50 AEST

what was said mohamed@frutulip.com · in · email

Claims pending credit note issuance

no content on 1038302 (Frutulip claims thread). Frutulip (Mohamed): an invoice's shipment never arrived; asks to remove it / issue credit note and send correct statement to release payment.

image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured

3 Aug 2026 20:54 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

Claims pending credit note issuance

no content on 1038302 (Frutulip claims thread). Bookkeeper tells James it has already been sent to Frutulip.

image001.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.png not captured, image012.png not captured, image.png not captured

3 Aug 2026 20:26 AEST

what was said james@carterandassoc.com.au · out · email

Claims pending credit note issuance

no content on 1038302 (Frutulip claims thread). James forwards Mohamed's request to bookkeeper/Quenton: 'This needs to go tonight'.

image001.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.png not captured, image012.png not captured, Invoice 1038162.pdf not captured

3 Aug 2026 19:55 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

Claims pending credit note issuance

1038302 appears only as attachment name 'Credit Note CN-1038302.pdf': bookkeeper sends Frutulip the credit note (for the approved quality claim on invoice 1038162) plus statement as at 03Aug2026. Body gives no amount.

image001.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.png not captured, image012.png not captured, image.png not captured, Statement for FRUTULIP GENERAL TRADING LLC (TRN 104145581500003) As At 03Aug2026.pdf not captured, Credit Note CN-1038302.pdf not captured

3 Aug 2026 19:43 AEST

what was said mohamed@frutulip.com · in · email

Claims pending credit note issuance

no content on 1038302 (Frutulip claims thread). Frutulip (Mohamed) asks for the credit note document itself and updated statement of account.

image001.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.png not captured, image012.png not captured, Invoice 1038162.pdf not captured

3 Aug 2026 16:09 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

Claims pending credit note issuance

no content on 1038302 (Frutulip claims thread). Bookkeeper tells Frutulip weight claims refused; quality claim approved and credit note issued; attaches revised Invoice 1038162.pdf.

image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image.png not captured, Invoice 1038162.pdf not captured

3 Aug 2026 14:24 AEST

what was said james@carterandassoc.com.au · out · email

Claims pending credit note issuance

no content on 1038302 (Frutulip claims thread). James: Kartik agreed to waive weight credit notes; issue a credit note on the quality issue.

image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image.png not captured

3 Aug 2026 14:17 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

Claims pending credit note issuance

no content on 1038302 (Frutulip claims thread). Bookkeeper: 1038147 and 1038146 are weight discrepancy; 1038162 ($90,720, AWB 17622305404) quality and quantity issue.

image002.png not captured, image003.png not captured, image004.png not captured, image006.png not captured, image.png not captured, Quality Deviation Report - Watermelon - Supplier_ QC Fresh - Origin_ Australia - AWB No._ 176-22305404 - Received_ 23.05.2026.eml not captured, image001.png not captured, image005.jpg not captured, image006.jpg not captured, image007.jpg not captured, WhatsApp Video Sun 24 May at 11.53.52 AM.mp4 not captured, WhatsApp Image Sun 24 May at 11.53.33 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.33 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.34 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.36 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.36 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.38 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.38 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.39 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.40 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.40 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.41 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.41 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.42 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.42 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.43 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.44 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.44 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.45 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.45 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.46 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.46 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.47 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.47 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.48 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.48 AM (2).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.48 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.49 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.49 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.50 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.50 AM (2).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.50 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.52 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.52 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.53 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.53 AM (2).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.53 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.54 AM.jpeg not captured, WhatsApp Video Sun 24 May at 11.53.43 AM.mp4 not captured, WhatsApp Image Sun 24 May at 12.21.25 PM (3).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.25 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.26 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.26 PM (2).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.26 PM (3).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.26 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.27 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.27 PM (2).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.27 PM (3).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.27 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.28 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.28 PM (2).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.28 PM (3).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.28 PM (4).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.28 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.29 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.29 PM (2).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.29 PM (3).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.29 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.30 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.30 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.19 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.19 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.20 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.20 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.21 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.22 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.22 PM (2).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.22 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.23 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.23 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.24 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.24 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.25 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.25 PM (2).jpeg not captured, WhatsApp Image Sun 24 May at 12.22.24 PM.jpeg not captured, Deviation Report - Watermelon - QC Fresh - 24.05.2026.pdf not captured, RE_ Final Claim - Watermelon - Supplier_ QC Fresh - Origin_ Australia - AWB No._ 176-22305404 - Received_ 23.05.2026.eml not captured, image002.jpg not captured, image003.jpg not captured, image004.jpg not captured, image005.png not captured

3 Aug 2026 13:19 AEST

what was said james@carterandassoc.com.au · out · email

Claims pending credit note issuance

no content on 1038302 (Frutulip claims thread). James: not granting claims tied to weight variances (vs quality); agreed with customer.

image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image.png not captured

3 Aug 2026 12:27 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

Claims pending credit note issuance

no content on 1038302 (Frutulip claims thread). Bookkeeper follow-up asking whether to issue credit notes.

image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image.png not captured

30 Jul 2026 13:35 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

Claims pending credit note issuance

no content on 1038302 (Frutulip claims thread). Bookkeeper asks Quenton/James whether to issue credit notes.

image002.png not captured, image003.png not captured, image004.png not captured, image006.png not captured, image.png not captured, Quality Deviation Report - Watermelon - Supplier: QC Fresh - Origin: Australia - AWB No.: 176-22305404 - Received: 23.05.2026.eml not captured, image005.jpg not captured, image006.jpg not captured, image007.jpg not captured, WhatsApp Video Sun 24 May at 11.53.52 AM.mp4 not captured, WhatsApp Image Sun 24 May at 11.53.33 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.33 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.34 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.36 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.36 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.38 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.38 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.39 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.40 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.40 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.41 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.41 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.42 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.42 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.43 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.44 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.44 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.45 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.45 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.46 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.46 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.47 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.47 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.48 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.48 AM (2).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.48 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.49 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.49 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.50 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.50 AM (2).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.50 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.52 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.52 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.53 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.53 AM (2).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.53 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.54 AM.jpeg not captured, WhatsApp Video Sun 24 May at 11.53.43 AM.mp4 not captured, WhatsApp Image Sun 24 May at 12.21.25 PM (3).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.25 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.26 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.26 PM (2).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.26 PM (3).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.26 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.27 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.27 PM (2).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.27 PM (3).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.27 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.28 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.28 PM (2).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.28 PM (3).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.28 PM (4).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.28 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.29 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.29 PM (2).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.29 PM (3).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.29 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.30 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.30 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.19 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.19 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.20 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.20 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.21 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.22 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.22 PM (2).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.22 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.23 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.23 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.24 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.24 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.25 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.25 PM (2).jpeg not captured, WhatsApp Image Sun 24 May at 12.22.24 PM.jpeg not captured, Deviation Report - Watermelon - QC Fresh - 24.05.2026.pdf not captured, RE: Final Claim - Watermelon - Supplier: QC Fresh - Origin: Australia - AWB No.: 176-22305404 - Received: 23.05.2026.eml not captured, image002.jpg not captured, image003.jpg not captured, image004.jpg not captured, image005.png not captured, Weight Descrepancy - Watermelon - Supplier: QC Fresh - Origin: Australia - AWB No.: 157-69950694 - Received: 12.05.2026.eml not captured, Weight Discrepancy - Watermelon Seedless (Australia) - AWB number 157-69950683 - Received on 12/05/2026.eml not captured, image001.png not captured

29 Jul 2026 22:04 AEST

what was said qc@frutulip.com · in · email

Claims pending credit note issuance

no content on 1038302 (Frutulip claims thread). Frutulip QC says full claim details (videos, destruction certificates) were already sent; attaches original claim emails.

image002.png not captured, image003.png not captured, image004.png not captured, image006.png not captured, Quality Deviation Report - Watermelon - Supplier: QC Fresh - Origin: Australia - AWB No.: 176-22305404 - Received: 23.05.2026.eml not captured, image005.jpg not captured, image006.jpg not captured, image007.jpg not captured, WhatsApp Video Sun 24 May at 11.53.52 AM.mp4 not captured, WhatsApp Image Sun 24 May at 11.53.33 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.33 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.34 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.36 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.36 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.38 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.38 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.39 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.40 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.40 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.41 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.41 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.42 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.42 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.43 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.44 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.44 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.45 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.45 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.46 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.46 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.47 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.47 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.48 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.48 AM (2).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.48 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.49 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.49 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.50 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.50 AM (2).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.50 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.52 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.52 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.53 AM (1).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.53 AM (2).jpeg not captured, WhatsApp Image Sun 24 May at 11.53.53 AM.jpeg not captured, WhatsApp Image Sun 24 May at 11.53.54 AM.jpeg not captured, WhatsApp Video Sun 24 May at 11.53.43 AM.mp4 not captured, WhatsApp Image Sun 24 May at 12.21.25 PM (3).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.25 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.26 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.26 PM (2).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.26 PM (3).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.26 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.27 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.27 PM (2).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.27 PM (3).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.27 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.28 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.28 PM (2).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.28 PM (3).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.28 PM (4).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.28 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.29 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.29 PM (2).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.29 PM (3).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.29 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.30 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.30 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.19 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.19 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.20 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.20 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.21 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.22 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.22 PM (2).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.22 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.23 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.23 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.24 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.24 PM.jpeg not captured, WhatsApp Image Sun 24 May at 12.21.25 PM (1).jpeg not captured, WhatsApp Image Sun 24 May at 12.21.25 PM (2).jpeg not captured, WhatsApp Image Sun 24 May at 12.22.24 PM.jpeg not captured, Deviation Report - Watermelon - QC Fresh - 24.05.2026.pdf not captured, RE: Final Claim - Watermelon - Supplier: QC Fresh - Origin: Australia - AWB No.: 176-22305404 - Received: 23.05.2026.eml not captured, image002.jpg not captured, image003.jpg not captured, image004.jpg not captured, image005.png not captured, Weight Descrepancy - Watermelon - Supplier: QC Fresh - Origin: Australia - AWB No.: 157-69950694 - Received: 12.05.2026.eml not captured, Weight Discrepancy - Watermelon Seedless (Australia) - AWB number 157-69950683 - Received on 12/05/2026.eml not captured, image001.png not captured

29 Jul 2026 19:53 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

Claims pending credit note issuance

no content on 1038302 (Frutulip claims thread). Bookkeeper (Atul) asks Frutulip for claim support for invoices 1038147/1038146/1038162 and payment of overdue 1038108 ($38,340); expects full payment without deductions meanwhile.

image001.png not captured, image.png not captured

3 Jul 2026 05:17 AEST

what was said james@carterandassoc.com.au · out · email

Claims pending credit note issuance

no content on 1038302 (Frutulip claims thread). James forwards to Quenton: 'Do we just issue these to get paid?'

image001.png not captured

2 Jul 2026 22:17 AEST

what was said qc@frutulip.com · in · email

Claims pending credit note issuance

no content on 1038302 (Frutulip claims thread). Frutulip QC requests credit notes for claims: AWB 15769950683 AUD 1064.20; AWB 15769950694 AUD 921.40; AWB 17622305404 AUD 31430.

image001.png not captured

30 lines carry no time at all and sit at the end.

Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 13:48 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 18:19 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 18:19 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 18:19 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 18:19 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 17:53 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 17:04 AEDT; trade states at 9 Oct 2026 18:17 AEDT; WhatsApp messages at 9 Oct 2026 18:17 AEDT; WhatsApp pictures at 9 Oct 2026 18:13 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.

Actions on this trade

The acts

James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.

At TRADE OPENED

What is owed while a trade sits here: grower acknowledgement with a ready date, customer acknowledgement, preliminary invoice and packing list delivered, booking request with the forwarder, sales invoice in the ledger with one due date per instalment. Late here means: any of the five is past its by-when.

Documents

documentproducedit prints
COMMERCIAL INVOICE not stated no total on it recorded with no file on this machine
COMMERCIAL INVOICE not stated no total on it recorded with no file on this machine
COMMERCIAL INVOICE not stated no total on it recorded with no file on this machine
COMMERCIAL INVOICE not stated no total on it recorded with no file on this machine
COMMERCIAL INVOICE not stated no total on it recorded with no file on this machine
COMMERCIAL INVOICE not stated no total on it recorded with no file on this machine
FORWARDER INVOICE not stated no total on it recorded with no file on this machine
FORWARDER INVOICE not stated no total on it recorded with no file on this machine
PACKING LIST not stated no total on it recorded with no file on this machine
PACKING LIST not stated no total on it recorded with no file on this machine
PACKING LIST not stated no total on it recorded with no file on this machine
PACKING LIST not stated no total on it recorded with no file on this machine
PACKING LIST not stated no total on it recorded with no file on this machine
PACKING LIST not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
WEIGH SHEET not stated no total on it recorded with no file on this machine
credit note not stated no total on it recorded with no file on this machine

Received by email

filefromarrivedwhere it is
Original 3 - (for Shipper) - 618-55465373[2].pdfLiam Fraser7 Aug 2026 22:29 AEST in trade 1038302's 05_Freight
Original 3 - (for Shipper) - 618-55465373.pdfLiam Fraser7 Aug 2026 16:17 AEST not filed: <!DOCTYPE html> <!--[if lt IE 7]> <html class="no-js ie6 oldie" lang="en-US"> <![endif]--> <!--[if IE 7]> <html class="no-js ie7 oldie" lang="en-US"> <![endif]--> <!--[if IE 8]> <html class="no-js ie8 oldie" lang="en-US"> <![endif]--> <!--[if gt IE 8]><!--> <html class="no-js" lang="en-US"> <!

Send

Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.

What takes it forward

BOOKED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.

Move it on

It is at TRADE OPENED. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.

Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.

At any stage