Total Fresh, 760 Fresh produce - the carrier to SIN, flew 11 Aug 2026, AUD 15,200.00 (1038304)
9 PAID INWhere it stands
- Where the goods are: landed at destination, since 11 Aug 2026 16:29 AEST (Vision International)
- What the customer has been told: told it left, 11 Aug 2026 16:29 AEST (our email from exports@carterandassoc.com.au, in the later update)
- Receivable: nothing; the invoice is paid
- What happens next: On hold: 2 questions only Quenton Carter or James McNamara can answer are open on this trade. It is on the desk regardless; the questions are under "What is waiting, and on whom".. It is being finished by hand, off the desk; nothing is sent on it from here.
What the customer has been told
| Booked | Told 11 Aug 2026 07:21 AEST (Vision's email to them (liam.fraser@vision.com.au)) |
| Received by the forwarder | No word held; it has left |
| Departed | Told 11 Aug 2026 16:29 AEST (our email from exports@carterandassoc.com.au, in the later update) |
| Arrived | Told 11 Aug 2026 16:29 AEST (our email from exports@carterandassoc.com.au) |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
| product | quantity | sell | buy |
|---|---|---|---|
| Fresh produce - the carrier document states only FRESH PRODUCE | 760 | sell AUD 20.00, the unit it is per is not stated ledger invoice |
buy not stated landed or ex farm is not recorded |
The ledger
| document | counterparty | amount | state |
|---|---|---|---|
| bill 00241794 / 1038304 |
VISION INTERNATIONAL linked by named on the document |
AUD 5,657.44 paid AUD 0.00, outstanding AUD 5,657.44, 44 days past due no instalment is recorded against this document |
Unpaid due 26 Aug 2026 no term printed on it |
| invoice 1038304 |
TOTAL FRESH linked by named on the document |
AUD 15,200.00 paid AUD 15,200.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 25 Aug 2026 Payment terms and trade limits as per signed agreement between Companies unless otherwise specified. |
Invoiced AUD 15,200.00, and the ledger carries nothing outstanding against it. Billed to us AUD 5,657.44, of which AUD 5,657.44 is outstanding.
Deposit and release
Release is standard. Our copy of Xero is too old to say what is paid today; payment is chased on its own invoice.
No instalment is recorded on this invoice, so the whole invoice is due before release.
No release has been recorded on this desk for this trade.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Open invoices for Total Fresh Connection, each with its state
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
Vision International's bills against the rate card
Nothing is billed above the card.
- Bill 00241794 / 1038304: not compared. the record does not hold the gross weight (looked for on the shipment row, the shipped lines, the waybill, packing list and commercial invoice as printed, the weigh sheets, our own commercial invoice and packing list as sent, the trade's lines), and the bill charges by the kilogram
| Trade P&L | total |
|---|---|
| Revenue | AUD 15,200.00 |
| Cost of goods so far | AUD 5,657.44 |
| Gross profit | Incomplete: grower bill not in |
| Gross margin (% of revenue) | Incomplete: grower bill not in |
| Markup (% on cost) | Incomplete: grower bill not in |
After the trade: quoted against billed
Not compared. The desk holds no quote stack for this trade (it was quoted before the desk priced quotes, or the stack was never written), so there is no quoted cost to set against the bills. The quote is a document in the trade folder and a quote of record is filed on Drive; its prices are not in the record as cost lines. The bill checker could not price it on the card: the record does not hold the gross weight (looked for on the shipment row, the shipped lines, the waybill, packing list and commercial invoice as printed, the weigh sheets, our own commercial invoice and packing list as sent, the trade's lines), and the bill charges by the kilogram
This trade is open, with its bills in. Reviewed 9 Oct 2026.
What it cost
From the Vision bills linked to the trade in the ledger.
| Billed | Lines | |
|---|---|---|
| Freight | AUD 4,256.00 | International Freight (Vision bill 00241794) |
| Other charges | AUD 380.00 | Documentation (Vision bill 00241794); RFP (Vision bill 00241794); Temperature Recorder (Vision bill 00241794); Electronic Processing Fee (Vision bill 00241794) |
| Other charges | AUD 1,021.44 | Handling (Terminal) (Vision bill 00241794); Handling (Vision) (Vision bill 00241794); Export Security Screening (Vision bill 00241794) |
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | 2 files in the folder are named as one |
| commercial invoice | 18 files in the folder are named as one |
| packing list | 10 files in the folder are named as one |
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
98 files sit in this trade's folder, of which 39 files are typed as a document and 28 files could not be typed from what they print.
Dates
Its calendar
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
4 messages came in on this trade with nothing going out after them. The oldest is email on 15 Sep 2026 17:01 AEST, 24 days ago: AP/AR Report 15/09/2026. The last thing that went out from us on this trade was 14 Sep 2026 16:12 AEST.
4 things are missing, behind 4 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.
| what is missing | what it stops | who settles it |
|---|---|---|
| Two sources disagree | costed against billed: International Freight | James McNamara open 12 days no by-when set |
| Not held | The assistant did not answer a question on this trade: could not answer | James McNamara open 15 days by 24 Sep 2026 |
| growers unrecorded | No grower bill is on the record for the trades listed: for each, who supplied the fruit and at what buy price, so the bill can be matched or raised? | Quenton Carter open 15 days no by-when set |
| vision freight | Vision freight: pay the unpaid Vision bills on the trades listed now, or hold them against the AUD 4,941.60 billing-error credit request (1.00/kg vs card, fuel twice, screening)? And allocate the shared bills: AUD 12,474.35 (the trade or the trade) and the two-ULD freight shared by the trade and the trade (1038301, 1038302, 1038294, 1038304). | James McNamara open 15 days no by-when set |
Freight
The freight
| mode and carrier | document | dates | weights |
|---|---|---|---|
| air carrier not recorded, SQ266 |
AWB 618-55465410 | departed 11 Aug 2026 arrived 12 Aug 2026 stated by Vision International |
gross weight not recorded chargeable weight not recorded |
Freight cost from the forwarder's bill in our copy of Xero: Vision International bill 00241794, AUD 5,657.44.
The dates, carrier, vessel and weights above are as recorded on the shipment; where one is missing, it prints as a gap and the forwarder's own document settles it.
Market
Market
This consignment has landed; the market can no longer change how it arrives.
Commodity outlook. Feeds last read 9 Oct, 04:30 pm.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | TOTAL FRESH CONNECTION PTE LTD | the counterparty record |
| Billed us | VISION INTERNATIONAL | a bill in the ledger |
| Grower | not named on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| VISION INTERNATIONAL | Adam Downing adam.downing@vision.com.au | proved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Accounts bneaccounts@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Export bneexport@vision.com.au | proved |
| TOTAL FRESH CONNECTION PTE LTD | Brian brian@totalfresh.com.sg | proved |
| VISION INTERNATIONAL | Gauresh Patel gauresh@vision.com.au | proved |
| VISION INTERNATIONAL | Hugh Philip hugh.philip@vision.com.au | proved |
| TOTAL FRESH CONNECTION PTE LTD | info@totalfresh.com.sg | proved |
| VISION INTERNATIONAL | Kaumil Patel kaumil.patel@vision.com.au | proved |
| VISION INTERNATIONAL | leanne.james@vision.com.au | proved |
| VISION INTERNATIONAL | Leigh Gadsby leigh@vision.com.au | proved |
| VISION INTERNATIONAL | Liam Fraser liam.fraser@vision.com.au | proved |
| VISION INTERNATIONAL | Mandy Collins mandy.collins@vision.com.au | proved |
| VISION INTERNATIONAL | Michael Thirgood mic@vision.com.au | proved |
| VISION INTERNATIONAL | nathan.graham@vision.com.au | proved |
| VISION INTERNATIONAL | Romer Tortoza romer.tortoza@vision.com.au | proved |
| VISION INTERNATIONAL | Sean McGrory sean.mcgrory@vision.com.au | proved |
| VISION INTERNATIONAL | Tennille Green tennille.green@vision.com.au | proved |
| VISION INTERNATIONAL | +61416229659 | unproved |
| TOTAL FRESH CONNECTION PTE LTD | +6567744566 | unproved |
| TOTAL FRESH CONNECTION PTE LTD | +6583664325 | unproved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au, liam.fraser@vision.com.au, sean.mcgrory@vision.com.au, bneexport@vision.com.au | unproved |
| VISION INTERNATIONAL | bneexport@vision.com.au, liam.fraser@vision.com.au | unproved |
| TOTAL FRESH CONNECTION PTE LTD | brian@totalfresh.com.sg, seet@totalfresh.com.sg, sales3@totalfresh.com.sg, info@totalfresh.com.sg | unproved |
| VISION INTERNATIONAL | Greg Firth greg.firth@vision.com.au | unproved |
| VISION INTERNATIONAL | liam.fraser@vision.com.au, bneexport@vision.com.au | unproved |
| VISION INTERNATIONAL | Pricing pricing@vision.com.au | unproved |
| TOTAL FRESH CONNECTION PTE LTD | sales3@totalfresh.com.sg | unproved |
| TOTAL FRESH CONNECTION PTE LTD | Seet seet@totalfresh.com.sg | unproved |
Writing to us on this trade: Sean McGrory sean.mcgrory@vision.com.au; VIF Export bneexport@vision.com.au; Angela Thompson angela.thompson@vision.com.au; Liam Fraser liam.fraser@vision.com.au.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at PAID IN.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| TRADE OPENED needs our word |
reached dated not stated, on a document |
2 pieces of evidence. Each move is a line on the timeline below. |
| BOOKED needs counterparty word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| DEPARTED needs document |
reached dated 11 Aug 2026, on a document disputed, two readings, both shown, neither chosen.
|
7 pieces of evidence. Each move is a line on the timeline below. |
| ARRIVED needs counterparty word |
reached dated 12 Aug 2026, on a document |
1 piece of evidence. Each move is a line on the timeline below. |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
reached dated 11 Aug 2026, on a document |
19 pieces of evidence. Each move is a line on the timeline below. |
| PAID IN needs document |
reached dated 14 Sep 2026, with no grade recorded |
no evidence |
| PAID OUT needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
Showing mail only. Show everything.
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 22/09/2026
(no specific reference to 1038331 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 22/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 21/09/2026
(no specific reference to 1038331 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 21/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 18/09/2026
(no specific reference to 1038331 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 18/09/2026; figures only in linked sheets/attachments, body names no trade. Notes AR report not included (though AR link given) because Export team emailed about AR adjustments; …
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 15/09/2026
(no specific reference to 1038326 in this message) AP report cover note from Obsidian Advisory (Atul Sangvekar); figures only in linked Google sheet/attached xlsx, body names no trade. AR report not included because the Export team emailed about AR adjustments; updated AR report to follow once adju…
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what was said quenton@carterandassoc.com.au · out · email
Missing PO Details and Supplier Purchase Bills
(no specific reference to 1038324 in this message) Quenton replies to Atul's 10 Sept missing PO/purchase bill list asking 'why is this so?'. No new trade figures.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 14/09/2026
(no specific reference to 1038326 in this message) AP report cover note from Obsidian Advisory (Atul Sangvekar); figures only in linked Google sheet/attached xlsx, body names no trade. AR report not included because the Export team emailed about AR adjustments; updated AR report to follow once adju…
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 11/09/2026
(no specific reference to 1038324 in this message) AP report cover note from Obsidian Advisory (Atul Sangvekar); figures only in linked Google sheet/attached xlsx, body names no trade. AR report not included because the Export team emailed about AR adjustments; updated AR report to follow once adju…
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what was said exports@carterandassoc.com.au · out · email
Missing PO Details and Supplier Purchase Bills
Desk pulling outstanding PO and purchase bill documents from trade files; will send to Atul directly as each is confirmed.
what was said james@carterandassoc.com.au · out · email
Missing PO Details and Supplier Purchase Bills
(no specific reference to 1038324 in this message) James forwards Atul's missing PO/purchase bill list to the desk with only '???'. No new trade content.
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what was said exports@carterandassoc.com.au · out · email
Missing PO Details and Supplier Purchase Bills
Eastern Green, strawberries: no Grower Connect purchase bill on Carter file yet; will follow up and send when it lands.
1038315_PO_v6.pdf not captured, 1038318_PO_v5.pdf not captured
what was said exports@carterandassoc.com.au · out · email
Missing PO Details and Supplier Purchase Bills
Desk says outstanding PO / purchase bill documents are being pulled from trade files and will be forwarded invoice by invoice as confirmed.
what was said carterandassoc@obsidianadvisory.com.au · in · email
Missing PO Details and Supplier Purchase Bills
Listed: customer EASTERN GREEN MARKETING; purchase bill Not received; PO Received.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 10/09/2026
(no specific reference to 1038324 in this message) AP report cover note from Obsidian Advisory (Atul Sangvekar); figures only in linked Google sheet/attached xlsx, body names no trade. AR report withheld pending AR adjustments requested by Export team. Asks whether AP payment should be processed to…
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what was said james@carterandassoc.com.au · out · email
Your book — Wednesday 9 September
Duplicate strawberry number, cancelled; 1038324 is the live one.
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 09/09/2026
(no specific reference to 1038326 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 09/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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what was said james@carterandassoc.com.au · out · email
Live trades tonight, 8 Sep — and three decisions only you can give
Was a second entry of the strawberry order and is cancelled.
what was said carterandassoc@obsidianadvisory.com.au · in · email
Carter & Associates - Request For SOA (Aug 2026)
(no specific reference to 1038316 in this message) Atul sends Rowena an updated Statement of Account as at 31/08/2026 now including the previously omitted Invoice #1038312 (AUD 6,337.50).
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what was said carterandassoc@obsidianadvisory.com.au · in · email
Carter & Associates - Request For SOA (Aug 2026)
(no specific reference to 1038316 in this message) Atul follows up his 7 Sep email: still has not received PO or Invoice #1038312; asks Quenton/James to forward PO and invoice details.
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what was said messaging-service@post.xero.com · in · email
Statement from Carter & Associates for TOTAL FRESH
(no specific reference to 1038316 in this message) Xero overdue statement reminder (Carter & Associates Finance) to TOTAL FRESH: outstanding total $58298.00 AUD. Statement as at 07Sep2026 attached; body names no trade or invoice number.
Statement for TOTAL FRESH As At 07Sep2026.pdf not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 04/09/2026
(no specific reference to 1038322 in this message) Further AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) sent 07/09/2026 in same thread with new AR and AP Google Sheets links (no xlsx attached); figures only in linked sheets; body names no trade.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
Carter & Associates - Request For SOA (Aug 2026)
(no specific reference to 1038316 in this message) Atul tells Quenton/James he never received the PO or Invoice #1038312 and has no correspondence on it; Total Fresh wants a copy. Forwards otherwise-unseen Rowena email of 6 Sep noting Invoice #1038312 AUD 6,337.50 missing from SOA and asking for an…
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what was said carterandassoc@obsidianadvisory.com.au · in · email
Carter & Associates - Request For SOA (Aug 2026)
(no specific reference to 1038316 in this message) Atul Sangvekar (Obsidian, Carter finance) sends Rowena the Statement of Account as at 31/08/2026 (PDF attached); body names no trade.
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what was said messaging-service@post.xero.com · in · email
Statement from Carter & Associates for TOTAL FRESH
(no specific reference to 1038316 in this message) Xero overdue statement reminder (Carter & Associates Finance) to TOTAL FRESH: outstanding total $58298.00 AUD. Statement as at 04Sep2026 attached; body names no trade or invoice number.
Statement for TOTAL FRESH As At 04Sep2026.pdf not captured
what was said info@totalfresh.com.sg · in · email
Carter & Associates - Request For SOA (Aug 2026)
(no specific reference to 1038316 in this message) Rowena (Total Fresh) asks Quenton for a Statement of Account as at 31/08/2026 for payment purposes.
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 04/09/2026
(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 04/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 03/09/2026
(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 03/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, QC Fresh - AP Run 03.09.2026.xlsx not captured, 03092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 02/09/2026
(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 02/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, QC Fresh - AP Run 02.09.2026.xlsx not captured, 02092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 01/09/2026
(no specific reference to 1038322 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 01/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, QC Fresh - AP Run 01.09.2026.xlsx not captured, 01092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 31/08/2026
(no specific reference to 1038320 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 31/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
image.png not captured, 31082026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 31.08.2026.xlsx not captured
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 28/08/2026
(no specific reference to 1038320 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 28/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 26/08/2026
(no specific reference to 1038316 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 26/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 25/08/2026
(no specific reference to 1038316 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 25/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 24/08/2026
(no specific reference to 1038316 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 24/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 21/08/2026
(no specific reference to 1038316 in this message) Atul Sangvekar says draft supplier payments were created in the BOS and CBA bank accounts per the AP report, with details only in embedded images; asks Quenton to review and approve in the bank. Body names no trade, supplier or amount.
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what was said quenton@carterandassoc.com.au · out · email
AP/AR Report 21/08/2026
(no specific reference to 1038316 in this message) Quenton Carter instructs Atul and team to process the AP payments (per the 21/08/2026 AP report). No trade named.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 21/08/2026
(no specific reference to 1038316 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 21/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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what was said exports@carterandassoc.com.au · out · email
RE: AP/AR Report
(no specific reference to 1038310 in this message) Desk tells James the firm format instruction to Atul was never actually sent (only the soft 'if it would help' version went out on 20 Aug); desk now sending firm requirement (CSV or Google Sheets-native only) to Obsidian mailbox; filing path /Finan…
what was said James McNamara · out · email
Re: AP/AR Report
Why am I getting these useless email summaries again? I thought they were dealt with the second time I called them out
what was said carterandassoc@obsidianadvisory.com.au · in · email
RE: AP/AR Report
(no specific reference to 1038310 in this message) Atul replies with attached AP and AR report (xlsx: 20082026 Aged Receivables Detail and AP Run 20.08.2026); figures only in attachments, body names no trade.
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what was said exports@carterandassoc.com.au · out · email
RE: AP/AR Report
(no specific reference to 1038310 in this message) Desk plan: require Atul to send CSV (separate AP and AR) or Google Sheets-native, never xlsx; file under /Finance/Obsidian_AP_AR_Reports/[YYYY-MM]/; prior reports (11, 14, 17, 19 Aug) filed only as xlsx. No trade named.
what was said james@carterandassoc.com.au · out · email
RE: AP/AR Report
(no specific reference to 1038310 in this message) James says the report must be readable by the estate; instructs desk to tell Atul exactly what format to distribute and ensure reports are saved in the filing system. No trade named.
what was said exports@carterandassoc.com.au · out · email
RE: AP/AR Report
(no specific reference to 1038310 in this message) Exports desk tells Atul the AP/AR report was received but its automated tool cannot read the linked xlsx sheets (as with several prior weekly reports); James and Quenton to review AP sheet to decide on payment run; suggests CSV or Google Sheets-nat…
what was said carterandassoc@obsidianadvisory.com.au · in · email
Xero - raise 1038315 (Eastern Green, AUD 57,452.50) and correct 1038304 (Total Fresh, to AUD 15,200.00)
Accountant confirms sales invoice for 1038315 Eastern Green created in Xero as per the instruction email.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 19/08/2026
(no specific reference to 1038310 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 19/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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what was said exports@carterandassoc.com.au · out · email
What the desk needs from you tonight - one list, per trade
Total Fresh avocados to Singapore, 214 trays, AWB 618-55466095: price recorded AUD 27.00 a tray, cost AUD 17.00, AUD 5,778.00 total. Invoice and packing list to go to Total Fresh tonight, Vision and accounts copied.
what was said exports@carterandassoc.com.au · out · email
Xero - raise 1038315 (Eastern Green, AUD 57,452.50) and correct 1038304 (Total Fresh, to AUD 15,200.00)
Eastern Green CI Wed 19 Aug AUD 57,452.50 CIF Singapore: 630 ctns OPAL AUD 47.50 = AUD 29,925.00; 605 ctns FRESH AUD 25.25 = AUD 15,276.25; 605 ctns GENERIC AUD 20.25 = AUD 12,251.25 (Murcott). 50% on shipping docs. Favco PO 1038315 AUD 38,410.00, bill on Favco invoice.
what was said exports@carterandassoc.com.au · out · email
Re: Follow-Up: Request for Revised Commercial Invoice No. 1038304 - finalised CI attached, AUD 15,200.00
Finalised CI: 760 trays Hass Class 1 sizes 18/20/23 (129 x #18, 308 x #20, 323 x #23) at AUD 20.00 per tray, total AUD 15,200.00 CPT Singapore. AWB 618-55465410, SQ266/11, landed 11 August. Tax invoice 823 cartons / AUD 16,460.00 withdrawn; to be re-issued at AUD 15,200.00.
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what was said Carter & Associates · out · email · 2 of our mailboxes hold it
Re: Follow-Up: Request for Revised Commercial Invoice No. 1038304 - finalised CI attached, AUD 15,200.00
Good afternoon Rowena Thank you, and apologies for the delay. Attached is the finalised Commercial Invoice 1038304 and Packing List at the quantity you received: - 760 trays Hass avocados, Class 1, sizes 18/20/23 (129 x #18, 308 x #20, 323 x #23), AUD 20.00 per tray - Invoice total AUD 15,200.00, CPT Singapore - AWB 618-55465410, SQ266/11, landed 11 August The tax invoice you received at 823 carto
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what was said exports@carterandassoc.com.au · out · email
1038304 — Commercial invoice
Commercial invoice 1038304 sent to Total Fresh; no figures in body.
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what was said Carter & Associates · out · email · 2 of our mailboxes hold it
1038304 — Commercial invoice
Good afternoon, The commercial invoice for trade 1038304 is attached. Please come back to us if anything on it needs correcting. CARTER & ASSOCIATES Excellence in Fresh Produce
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what was said info@totalfresh.com.sg · in · email
Follow-Up: Request for Revised Commercial Invoice No. 1038304
Tax invoice shows 823 cartons at AUD 20.00 = AUD 16,460.00, disputed. Manifest: #18 129 ctns AUD 2,580.00; #20 308 ctns AUD 6,160.00; #23 323 ctns AUD 6,460.00; total 760 ctns AUD 15,200.00. Quoted C&A 11 Aug CI 760 trays AUD 15,200.00, AWB 618-55465410, SQ266/11.
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what was said info@totalfresh.com.sg · in · email
Follow-Up: Request for Revised Commercial Invoice No. 1038304
Hi James, Good day. We refer to our previous email dated 13 August 2026 regarding Commercial Invoice No. 1038304. We have now received the tax invoice, but noted that the quantity and invoice value are incorrect. The invoice reflects 823 cartons at AUD 20.00 per carton, totaling AUD 16,460.00. Please refer to the correct manifest below: Description Quantity Unit Price Total Avocado Australia Hass
image002.png not captured, image003.png not captured, CARTER & ASSOCIATES # 1038304 - COMMERCIAL INVOICE - 823.pdf
what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 17/08/2026
(no specific reference to 1038310 in this message) Atul: Eastern Green 50% payment of $33,333 received 12/08/2026, applied to Invoice No. 1038267 (total $64,875), AR balance outstanding $31,542. FRESH MART payment received 29/06/2026, allocated to Invoice Nos. 1038156 and 1038153 (screenshot). None…
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what was said quenton@carterandassoc.com.au · out · email
AP/AR Report 17/08/2026
(no specific reference to 1038310 in this message) Quenton says Eastern Green Singapore paid 50% of its invoice for the mandarins but the payment is not shown as accounted for; asks Obsidian to show where FRESH MART Singapore paid. No trade number named.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
AP/AR Report 17/08/2026
(no specific reference to 1038310 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 17/08/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.
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what was said exports@carterandassoc.com.au · out · email
Minutes - evening call with Quenton, 12 August - and 1038301 is still uninvoiced
Commercial invoices sent at 00:35 and 01:24 (night of 12/13 Aug).
what was said info@totalfresh.com.sg · in · email
1038304
Repeat request to James for finalised invoice 1038304: 760 trays AUD 15,200.00, received 760 trays.
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what was said info@totalfresh.com.sg · in · email · 2 of our mailboxes hold it
RE: 1038304
Hi James, Kindly issue a finalized invoice for Commercial Invoice 1038304 — 760 trays of Hass avocados, Class 1, sizes 18/20/23 — AUD 15,200.00 with the correct quantity and value, as we have received 760 trays of Hass avocados, thank you. Warmest
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what was said exports@carterandassoc.com.au · out · email
1038304 — Commercial invoice
Commercial invoice 1038304 sent to Total Fresh; no figures in body.
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what was said Carter & Associates · out · email · 2 of our mailboxes hold it
1038304 — Commercial invoice
Good afternoon, The commercial invoice for trade 1038304 is attached. Please come back to us if anything on it needs correcting.
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what was said info@totalfresh.com.sg · in · email
1038304
Total Fresh requests finalised invoice for CI 1038304: 760 trays Hass Class 1 sizes 18/20/23, AUD 15,200.00, stating they received 760 trays.
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what was said info@totalfresh.com.sg · in · email · 2 of our mailboxes hold it
RE: 1038304
Good morning, Kindly issue a finalized invoice for Commercial Invoice 1038304 — 760 trays of Hass avocados, Class 1, sizes 18/20/23 — AUD 15,200.00 with the correct quantity and value, as we have received 760 trays of Hass avocados, thank you. Warmest
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what was said Sean McGrory · in · email
Automatic reply: 1038304 — Commercial invoice
Due to the Exhibition public holiday in Brisbane, I am out of the office today (12/8) and will return on Thursday (13/8). Please send your inquiries to bneexport@vision.com.au which will be checked periodically for urgent matters, otherwise your email will be actioned on Thursday (13/8).
what was said VIF Export · in · email
Automatic reply: 1038304 — Commercial invoice
Thank you for your email. Please note that Wednesday 12/08/26 is a public holiday in Brisbane. Our team will resume normal operations on Thursday 13/08/26.
what was said Angela Thompson · in · email
Automatic reply: 1038304 — Commercial invoice
Hello and thanks for your email. Vision International's office will be closed on Wednesday 12th August for the Brisbane public holiday. For any urgent enquiries please contact bneexport@vision.com.au, otherwise we'll be back to assist you on Thursday, 13th. Thank you
what was said exports@carterandassoc.com.au · out · email
1038304 — Commercial invoice
Commercial invoice 1038304 sent to Total Fresh; no figures in body; greeting placeholder unfilled.
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what was said Carter & Associates · out · email
1038304 — Commercial invoice
{{greeting}}, The commercial invoice for trade 1038304 is attached. Please come back to us if anything on it needs correcting.
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what was said info@totalfresh.com.sg · in · email
1038304
Total Fresh asks for CI and packing list to be amended to reflect 760 trays and its value to match the AWB (implies attached documents did not show 760).
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what was said info@totalfresh.com.sg · in · email · 2 of our mailboxes hold it
RE: 1038304
Good morning team, Kindly amend the Commercial Invoice and Packing List to reflect the 760 trays and its value to match the AWB, thank you. Warmest
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what was said james@carterandassoc.com.au · out · email
Pre-alert, 618-55465410, SQ266/11
(no specific reference to 1038304 in this message) James replies to Quenton: 'this was sent last night' (re invoice for AWB 618-55465410 shipment to Total Fresh).
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what was said James McNamara · out · email
Re: Pre-alert, 618-55465410, SQ266/11
this was sent last night [only the opening of this message is held]
what was said quenton@carterandassoc.com.au · out · email
Pre-alert, 618-55465410, SQ266/11
(no specific reference to 1038304 in this message) Quenton forwards, without comment, Total Fresh's 11 Aug request for the Carter invoice for AWB 618-55465410 to James and Obsidian Advisory.
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what was said Quenton Carter · out · email
Fwd: Pre-alert, 618-55465410, SQ266/11
---------- Forwarded message --------- From: <info@totalfresh.com.sg> Date: Tue, 11 Aug 2026 at 4:26 pm Subject: RE: Pre-alert, 618-55465410, SQ266/11 To: Liam Fraser <liam.fraser@vision.com.au> Cc: VIF Export <bneexport@vision.com.au>, quenton < quenton@carterandassoc.com.au>, james <james@carterandassoc.com.au>, exports <exports@carterandassoc.com.au>, Brian @ TotalFresh Singapore < brian@totalf [only the opening of this message is held]
what was said quenton@carterandassoc.com.au · out · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) Quenton forwards Knakri's 11 Aug email (both credit notes correct, make payment) to Obsidian and James with 'Note'. No in-scope trade.
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what was said mknakri@albakrawe.ae · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) Mohamad Knakri tells Irfan to make the payment as both credit notes shared by the shipper are correct. No trade number named.
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what was said VIF Export · in · email
Automatic reply: 1038304
Thank you for your email. Please note that Wednesday 12/08/26 is a public holiday in Queensland. Our team will resume normal operations on Thursday 13/08/26.
what was said exports@carterandassoc.com.au · out · email
1038304
CI 1038304: 760 trays Hass avocados, Class 1, sizes 18/20/23, AUD 15,200.00. AWB 618-55465410, flight SQ266/11, Brisbane to Singapore, landed 11 August.
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what was said Carter & Associates · out · email
1038304
Good evening Please find attached the Commercial Invoice and Packing List for the consignment on AWB 618-55465410, Brisbane to Singapore, landed 11 August. - Commercial Invoice 1038304 — 760 trays of Hass avocados, Class 1, sizes 18/20/23 — AUD 15,200.00 - Air waybill 618-55465410, flight SQ266/11 Apologies for the delay in getting this to you.
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what was said Carter & Associates · out · email
Trade 1038304 — FINAL Commercial Invoice () — 823 CTN Fresh produce
Good evening, Please find attached the final Commercial Invoice for trade 1038304, superseding the preliminary version previously issued. Booking: AWB 618-55465410 Please confirm receipt. Any queries on quantity, specification or delivery, reply to this email.
1038304_Commercial_Invoice_v2.pdf not captured
what was said exports@carterandassoc.com.au · out · email
Trade 1038304 — FINAL commercial documents () — TOTAL FRESH CONNECTION PTE LTD, Block 1 Pasir Panjang Wholesale Centre, #02-06, Singapore 110001 / BRISBANE → SINGAPORE
FINAL CI and packing list for 1038304 sent to Vision, superseding preliminary documents. Booking AWB 618-55465410. Consignee Total Fresh Connection Pte Ltd, Brisbane to Singapore. No quantity or value in body.
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what was said Carter & Associates · out · email
Trade 1038304 — FINAL commercial documents () — TOTAL FRESH CONNECTION PTE LTD, Block 1 Pasir Panjang Wholesale Centre, #02-06, Singapore 110001 / BRISBANE → SINGAPORE
Good evening, Please find attached the FINAL Commercial Invoice and Packing List for trade 1038304, superseding the preliminary documents previously issued. Booking: AWB 618-55465410 A reminder under our standard trading conditions: please return the certified dispatch weight (net and gross) and the chargeable weight shown on the air or sea waybill to exports@carterandassoc.com.au within 24 hours
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what was said exports@carterandassoc.com.au · out · email
Re: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
(no specific reference to 1038304 in this message) To Vision re AWB 618-55465410 (Total Fresh; no trade no.): says not confirmed in writing. AWB on file 823 cartons BNE-SIN SQ246/09; pre-alert alias SQ266/11-08, 760 cartons. Weight same as AWB 618-55465082 (shared two-ULD pivot). Asks AWB-specific …
what was said Carter & Associates · out · email
Re: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
Hi Nathan, We've gone back through the full thread and neither point has actually been confirmed in writing yet — both replies to date have referred us back to the attached AWB documents, which is exactly what's creating the conflict: 1. Carton count / routing: the AWB on file for 618-55465410 shows 823 cartons, BNE-SIN on SQ246/09. A separate alias reference in your pre-alert subject line says SQ
what was said exports@carterandassoc.com.au · out · email
RE: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
(no specific reference to 1038304 in this message) To Vision re AWB 618-55465410 (Total Fresh; no trade no.): accepts Nathan's 11 Aug confirmation of 760 cartons (not 823), routing SQ266/11-08; weight is estimated average, no scale figure. CI to Total Fresh awaits internal product/size mix and pric…
what was said Carter & Associates · out · email
RE: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
Hi Nathan, Apologies — you're right, and thank you for flagging it. Your 11 Aug reply on the original thread did answer points 1 and 2 in writing: 760 cartons (not 823) and routing SQ266/11-08 per the attached booking confirmation. Our later message duplicated that ask in a new thread by mistake — we've now consolidated the confirmed figures on our side. On point 3, thank you for the explanation —
what was said exports@carterandassoc.com.au · out · email
RE: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
(no specific reference to 1038304 in this message) To Vision re AWB 618-55465410 (Total Fresh; no trade no.): cannot locate confirmations; asks text confirmation of carton count/routing on amended AWB and gross, chargeable weight and freight specific to it, not shared/pivot figure. CI to Total Fres…
what was said Carter & Associates · out · email
RE: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
Hi Nathan, Thanks for coming back. We've gone back through the thread and we can't locate the two written confirmations we still need, so we're unable to finalise the Commercial Invoice yet. To close this out, could you please reply with the text itself (not just an attachment): 1. Written confirmation of the current carton count and routing shown on the amended AWB 618-55465410. 2. The actual gro
what was said Carter & Associates · out · email
RE: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
Hi Nathan, Thanks for coming back. We have gone through the previous correspondence again and unfortunately the two items are still not on file in the form we need, so we cannot yet finalise the Commercial Invoice. To close this out, could you please: 1. Confirm in the body of your reply (not only by attachment) that the amended AWB 618-55465410 now shows 760 cartons and routing SQ266/11-08, repla
what was said bneexport@vision.com.au · in · email
RE: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
(no specific reference to 1038304 in this message) Nathan Graham (Vision, Export Manager) replies re AWB 618-55465410: both points have already been answered; check previous correspondence.
what was said VIF Export · in · email
Re: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
Both points have already been answered Check previous correspondence
what was said exports@carterandassoc.com.au · out · email
RE: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
(no specific reference to 1038304 in this message) To Vision re amended AWB 618-55465410 (Total Fresh; no trade no.): asks written confirmation it shows 760 cartons, SQ266/11-08 (replacing 823 cartons, SQ246/09), and AWB-specific weight/freight separate from pivot figure on AWB 618-55465082.
what was said Carter & Associates · out · email
RE: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
Hi Nathan, Thanks for sending the amended AWB through on 618-55465410. Two things before we can finalise the Commercial Invoice: 1. Could you confirm in writing (reply text, not just the attachment) that the amended AWB now shows 760 cartons and routing SQ266/11-08, replacing the earlier version which showed 823 cartons and SQ246/09? We want to be certain the corrected figures match what we'll key
what was said liam.fraser@vision.com.au · in · email
RE: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
(no specific reference to 1038304 in this message) Liam Fraser (Vision) replies 'Awb sent as per attached', attaching AWB PDF for 618-55465410 (Total Fresh; trade number not stated).
Original 3 - (for Shipper) - 618-55465410[2].pdf not captured
what was said Liam Fraser · in · email
Re: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
Awb sent as per attached Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946 ________________________________
Original 3 - (for Shipper) - 618-55465410[2].pdf not captured
what was said exports@carterandassoc.com.au · out · email
RE: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
(no specific reference to 1038304 in this message) To Vision re AWB 618-55465410 (Total Fresh; no trade no.): still awaiting amended AWB showing 760 cartons and SQ266/11-08 (copy held: 823 cartons, SQ246/09) and weight/freight separate from pivot figure on AWB 618-55465082. CI held.
what was said Carter & Associates · out · email
RE: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
Hi Nathan, Thanks for following up. We haven't yet received the two items we asked for on 618-55465410, and we can't issue the Commercial Invoice without them: 1. An amended AWB showing 760 cartons and the SQ266/11-08 routing (the copy we hold still shows 823 cartons and SQ246/09). 2. The actual gross/chargeable weight and freight figure specific to 618-55465410, separated from the shared pivot fi
what was said bneexport@vision.com.au · in · email
Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
(no specific reference to 1038304 in this message) Nathan Graham (Vision): Total Fresh are chasing Carter's CIV (commercial invoice) for AWB 618-55465410; asks Carter to send it through.
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what was said VIF Export · in · email
RE: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
Good afternoon Total fresh are chasing your CIV, can you please send through Nathan Graham Export Manager Vision International Logistics [mobilePhone] | [emailAddress] nathan.graham@vision.com.au<mailto:nathan.graham@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central,
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what was said Carter & Associates · out · email
RE: Pre-alert, 618-55465410, SQ266/11
Hi Nicholas, Thank you for following up again, and apologies for the delay — we know this shipment has landed and you need the Commercial Invoice. We are still finalising some details internally on our side before we can issue it, and we don't want to send you a document that we would then need to correct. We are actively chasing this internally and will have it to you as soon as it is confirmed.
what was said Carter & Associates · out · email
RE: Pre-alert, 618-55465410, SQ266/11 — Commercial Invoice update
Hi Nicholas, Thank you for following up, and apologies for the delay on this one. We are still finalising a couple of details on our side for AWB 618-55465410 before we can issue the Commercial Invoice, and we don't want to send you something that will need correcting afterwards. This is being actively chased internally today and we will have the invoice to you as soon as it is confirmed. We appre
what was said info@totalfresh.com.sg · in · email
Pre-alert, 618-55465410, SQ266/11
(no specific reference to 1038304 in this message) Nicholas (Total Fresh) asks Liam (Vision) to send the invoice from Carter & Associates for the AWB 618-55465410 shipment.
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what was said info@totalfresh.com.sg · in · email · 2 of our mailboxes hold it
RE: Pre-alert, 618-55465410, SQ266/11
Good day Liam, Could you kindly send the Invoice from Carter & Associates for this shipment, thank you. Warmest
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what was said carterandassoc@obsidianadvisory.com.au · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
Re-sends attachment 'Credit Note CN-1038305 (1).pdf' to Al Bakrawe; credit note number, link to trade 1038305 not stated.
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what was said exports@carterandassoc.com.au · out · email
Total Fresh avocados landing today - confirm the price and the invoice goes
(no specific reference to 1038304 in this message) To Quenton: Total Fresh 760 trays Hass landing Singapore today (128 x size 18, 312 x size 20, 320 x size 23, AWB 618-55465410; no trade no.). Last two TF avocado loads invoiced AUD 20.00 per tray incl identical 760-tray load 6 August. Asks if AUD 2…
what was said Carter & Associates · out · email
Total Fresh avocados landing today - confirm the price and the invoice goes
Good morning Quenton, Total Fresh has 760 trays of Hass avocados landing in Singapore today (128 x size 18, 312 x size 20, 320 x size 23, AWB 618-55465410). Nicholas at Total Fresh has asked for the commercial invoice this morning. The last two avocado shipments to Total Fresh were both invoiced at AUD 20.00 per tray, including the identical 760-tray load on 6 August. Is it AUD 20.00 per tray agai
what was said Carter & Associates · out · email
RE: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
Hi Nathan, Thanks for coming back on AWB 618-55465410. 1. Carton count: noted that the correct figure is 760 cartons. However, the copy of the AWB we hold states 823 cartons, so could you please arrange for the AWB to be amended to show 760 and send us the corrected copy? We cannot finalise the Commercial Invoice against a document showing 823. 2. Flight: noted the shipment is booked on SQ266/11-0
what was said Carter & Associates · out · email
RE: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
Hi Nathan, Thanks for coming back on AWB 618-55465410. 1. Carton count: noted that the correct figure is 760 cartons. However, the copy of the AWB we hold states 823 cartons, so could you please arrange for the AWB to be amended to show 760 and send us the corrected copy? We cannot finalise the Commercial Invoice against a document showing 823. 2. Flight: noted the shipment is booked on SQ266/11-0
what was said bneexport@vision.com.au · in · email
Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
(no specific reference to 1038304 in this message) Nathan Graham (Vision) re AWB 618-55465410: AWB correctly states 760 cartons, not 823; shipment booked on SQ266/11-08 (airline booking confirmation attached); weight shown is estimated average weight, precise scale weight not available at booking. …
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what was said VIF Export · in · email
RE: Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
Hi James, 1. The AWB correctly states 760 cartons, not 823 cartons. 2. The shipment is booked on SQ266/11-08. Please refer to the attached airline booking confirmation. 3. The weight shown is an estimated average weight. As the shipment is loaded based on required carton counts of specific sizes, rather than an entire weighed order, a precise scale weight is not available at the time of booking. P
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what was said exports@carterandassoc.com.au · out · email
Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
(no specific reference to 1038304 in this message) To Vision re AWB 618-55465410 (Total Fresh; no trade no.): size mix 128 x 18, 312 x 20, 320 x 23 = 760 but AWB says 823 cartons; pre-alert SQ266/11 vs AWB SQ246/09; weight/freight AUD identical to AWB 618-55465082 - scale or shared pivot? Customer …
what was said Carter & Associates · out · email
Clarification needed — AWB 618-55465410 (Total Fresh) — carton count, flight number, weight figure
Hi Liam, Thanks for the pre-alert on 618-55465410. A few things we need to reconcile on our side before we can finalise the Commercial Invoice — could you confirm: 1. Carton count: the pre-alert size mix (128 × Size 18, 312 × Size 20, 320 × Size 23) totals 760 units, but the AWB itself states 823 cartons. Which is correct for this shipment? 2. Flight number: this pre-alert's subject line shows SQ2
what was said info@totalfresh.com.sg · in · email
Pre-alert, 618-55465410, SQ266/11
(no specific reference to 1038304 in this message) Nicholas Branden Ng (Total Fresh, Shipping Admin) forwards pre-alert for AWB 618-55465410 and asks Carter to send the commercial invoice for this avocado shipment.
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what was said info@totalfresh.com.sg · in · email · 2 of our mailboxes hold it
FW: Pre-alert, 618-55465410, SQ266/11
Morning, Carter & Associates team, Kindly send the commercial invoice for this shipment of Avocados, thank you. Warmest
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what was said liam.fraser@vision.com.au · in · email
Pre-alert, 618-55465410, SQ266/11
(no specific reference to 1038304 in this message) Vision (Liam Fraser) pre-alert for AWB 618-55465410, SQ266/11, to Total Fresh and Carter: AWB attached for order arriving today: 128 x SIZE 18, 312 x SIZE 20, 320 x SIZE 23. Trade number not stated.
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what was said Liam Fraser · in · email · 2 of our mailboxes hold it
Pre-alert, 618-55465410, SQ266/11
Hi all, Please find attached AWB for below order arriving today; 128 x SIZE 18 312 x SIZE 20 320 x SIZE 23 Liam Fraser Director - Sales Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739
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what was said exports@carterandassoc.com.au · out · email
AWB for Heng Wan, 618-55465281, SQ246/06
Total Fresh avocados, AWB 618-55465281, SQ246/06; AWB reissued from Heng Wan to Total Fresh. Forwarder figures 420 trays Size 18 Class 1 AUD 20/tray, same as earlier trade 1038294 (760 trays AUD 20.00 per tray). Treated as confirmed at AUD 20/tray; price only from forwarder email.
what was said quenton@carterandassoc.com.au · out · email
AWB for Heng Wan, 618-55465281, SQ246/06
Quenton instructs James: price this order (AWB 618-55465281) the same as the earlier Total Fresh order. He had forwarded the updated AWB to Total Fresh (totalfresh singapore@yahoo.com.sg, brian@totalfresh.com.sg) on 9 Aug.
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what was said bneexport@vision.com.au · in · email
AWB for Heng Wan, 618-55465281, SQ246/06
Updated AWB 618-55465281 issued with consignee changed to Total Fresh (attachment Email Copy - 618-55465281.PDF).
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what was said liam.fraser@vision.com.au · in · email
AWB for Heng Wan, 618-55465281, SQ246/06
AWB 618-55465281: Heng Wan says not theirs; SIA storage SGD 4327.68, rising daily; arrived SQ246 6-7 Aug. Forwarded booking: BNE-SIN, 1 pc, wt 2800, 1 PMC BUP, AVO, COL, lodged 06/08, SQ266 requested; rolled to SQ246 on 6 Aug as 'They have delivered the wrong stock'.
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what was said exports@carterandassoc.com.au · out · email
Still open - six prices and two decisions, each one holding an invoice
(no specific reference to 1038307 in this message) To Quenton, open items: Prime Orchards 1,520 trays HK no price, 313 size 20 subbed; Eastern Wealth 2,891 of 2,983; TF AWB 618-55465410 on SQ246 no product/qty/price; TF 760 trays all invoiced size 18; TF freight AUD 8,512; AWB 618-55465281 Heng Wan…
what was said exports@carterandassoc.com.au · out · email
Your question on the air freight invoices - you are right, the Commercial Invoices are ours to send
Trade 1038304, Total Fresh: waiting on a sell price from Quenton before any invoice can exist; accountants told not to raise anything until the Commercial Invoice is sent.
what was said exports@carterandassoc.com.au · out · email
Air freight documents tonight - four sell prices are all that is missing
Prime Orchards second consignment, 749 trays, AWB 618-55465373, at AUD 21.00 = AUD 15,729; listed as ready to invoice now.
what was said exports@carterandassoc.com.au · out · email
Re: Total Fresh, 618-55465410, SQ246/09 ETA 0545 — need shipment detail to reconcile
(no specific reference to 1038304 in this message) Carter to Liam (Vision) re AWB 618-55465410 / SQ246/09, ETA 0545 (Total Fresh): cannot locate matching PO/TRF for this AWB; could not open attached AWB PDF. Asks for origin/destination port, product/quantity/gross weight, and re-send of AWB PDF as …
what was said Carter & Associates · out · email
Re: Total Fresh, 618-55465410, SQ246/09 ETA 0545 — need shipment detail to reconcile
Hi Liam, Thanks for the AWB advice on 618-55465410 / SQ246/09, ETA 0545. We can't locate a matching PO/TRF against this AWB on our side, and we weren't able to pull the attached AWB PDF from our end this time (a recurring Gmail attachment-fetch issue on our side, not a Vision issue). Could you please: 1. Confirm origin and destination port for this shipment 2. Confirm the product/quantity/gross we
what was said liam.fraser@vision.com.au · in · email
Total Fresh, 618-55465410, SQ246/09 ETA 0545
(no specific reference to 1038304 in this message) Liam Fraser (Vision): 'AWB attached' for Total Fresh, AWB 618-55465410, SQ246/09 ETA 0545 (per subject). Body gives no quantities; trade number not stated.
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what was said Liam Fraser · in · email · 2 of our mailboxes hold it
Total Fresh, 618-55465410, SQ246/09 ETA 0545
Hey team, AWB attached Liam Fraser Director - Sales Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba QLD 4008, Australia [Australian Trusted Trader -
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what was said ihaider@albakrawe.ae · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) Irfan: only pending invoices now 1037889 PEACH+NECT 15748565532 $25,344.00; 1038095A+B MIXED 60753585416 $174,553.00; 1038158 WATERMELON 17622306631 $15,120.00. No in-scope trade.
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what was said liam.fraser@vision.com.au · in · email
AWB for Heng Wan, 618-55465281, SQ246/06
AWB 618-55465281 issued (subject names consignee Heng Wan, flight SQ246/06); AWB PDF attached. Trade number not named in this message (linked to 1038307 later in thread).
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what was said mknakri@albakrawe.ae · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) Mohamad Knakri (Al Bakrawe Claims Supervisor): the two credit notes received today are ok to close those two invoices. No trade number named (refers to CN-1038304/CN-1038305 sent earlier that day).
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what was said bkhalid@albakrawe.ae · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) Bilal says Mohamad Knakri will comment. No trade named.
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what was said ihaider@albakrawe.ae · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) Irfan Haider (Al Bakrawe AP) asks Bilal to confirm the credit notes to finalise payment. No in-scope trade named.
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what was said james@carterandassoc.com.au · out · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) James asks for confirmation payment will be made today 5 August 2026; says Al Bakrawe is severely out of terms on invoices not facing questions. No in-scope trade.
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what was said carterandassoc@obsidianadvisory.com.au · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
Attachment 'Credit Note CN-1038305.pdf' sent to Al Bakrawe as one of two processed credit notes; number appears to be a credit note number, link to trade 1038305 not stated.
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what was said bkhalid@albakrawe.ae · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) Bilal: FOB matter to conclude after raising with FF; two C&F invoices paid once credit notes issued; Inv # 1037889 (C&F) claim settlement pending and quality credit note requested; asks credit notes for two C&F invoices plus 1037889. No in-scope tr…
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what was said james@carterandassoc.com.au · out · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) James to Quenton: also doesn't follow, has sought clarification, doesn't get the $175k; separately Fruitulip has claims holding up, c. $9k from memory, asks what Quenton wants to do. No in-scope trade.
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what was said james@carterandassoc.com.au · out · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) James to Bilal: does not follow 'under discussion'; understanding is one FOB trade needing work with FF and two CPT (CNF) trades with credit notes agreed on basis of payment this week, but sees five withheld invoices; asks for explanation. No in-sc…
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what was said quenton@carterandassoc.com.au · out · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) Quenton forwards Bilal's allocation email to James saying he doesn't quite understand it. No in-scope trade.
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what was said bkhalid@albakrawe.ae · in · email
Re: Request for Invoice Details – Payment of AUD 200,000
(no specific reference to 1038305 in this message) Bilal Khalid (Al Bakrawe) lists AUD 200,000 payment allocation after meeting with Quenton and James: 1037967 $15,484.50, 1038045 $31,402.50, 1038144 $26,356.00 allocated; 1038054 $12,384.00, 1037889 $25,344.00, 1037918 $19,976.00 awaiting credit no…
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66 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 13:48 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 18:38 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 18:38 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 18:38 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 18:38 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 17:53 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 17:04 AEDT; trade states at 9 Oct 2026 18:17 AEDT; WhatsApp messages at 9 Oct 2026 18:38 AEDT; WhatsApp pictures at 9 Oct 2026 18:33 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At ARRIVED
What is owed while a trade sits here: the customer advised, and the named consignee advised where he is not the customer. Late here means: the stated arrival date has passed with no notice from anyone.
Documents
| document | produced | it prints | |
|---|---|---|---|
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| FORWARDER INVOICE | not stated | no total on it | recorded with no file on this machine |
| FORWARDER INVOICE | not stated | no total on it | recorded with no file on this machine |
| FORWARDER INVOICE | not stated | no total on it | recorded with no file on this machine |
| PACKING LIST | not stated | no total on it | recorded with no file on this machine |
| PACKING LIST | not stated | no total on it | recorded with no file on this machine |
| PACKING LIST | not stated | no total on it | recorded with no file on this machine |
| PACKING LIST | not stated | no total on it | recorded with no file on this machine |
| PACKING LIST | not stated | no total on it | recorded with no file on this machine |
| PACKING LIST | not stated | no total on it | recorded with no file on this machine |
| PACKING LIST | not stated | no total on it | recorded with no file on this machine |
| PACKING LIST | not stated | no total on it | recorded with no file on this machine |
| PACKING LIST | not stated | no total on it | recorded with no file on this machine |
| PACKING LIST | not stated | no total on it | recorded with no file on this machine |
| PURCHASE ORDER | not stated | no total on it | recorded with no file on this machine |
| PURCHASE ORDER | not stated | no total on it | recorded with no file on this machine |
| TRANSPORT DOCUMENT | not stated | no total on it | recorded with no file on this machine |
| TRANSPORT DOCUMENT | not stated | no total on it | recorded with no file on this machine |
| TRANSPORT DOCUMENT | not stated | no total on it | recorded with no file on this machine |
| TRANSPORT DOCUMENT | not stated | no total on it | recorded with no file on this machine |
| TRANSPORT DOCUMENT | not stated | no total on it | recorded with no file on this machine |
| TRANSPORT DOCUMENT | not stated | no total on it | recorded with no file on this machine |
| credit note | not stated | no total on it | recorded with no file on this machine |
Received by email
| file | from | arrived | where it is |
|---|---|---|---|
| CARTER & ASSOCIATES # 1038304 - COMMERCIAL INVOICE - 823.pdf | info@totalfresh.com.sg | 19 Aug 2026 16:12 AEST | in trade 1038304's 03_Documents |
| 618-55465410.xlsx | VIF Export | 11 Aug 2026 10:21 AEST | in trade 1038304's 05_Freight |
| Original 3 - (for Shipper) - 618-55465410[2].pdf | Liam Fraser | 11 Aug 2026 07:21 AEST | in trade 1038304's 05_Freight |
| Original 3 - (for Shipper) - 618-55465410.pdf | Liam Fraser | 7 Aug 2026 16:18 AEST | in trade 1038304's 05_Freight |
Send
Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.
What takes it forward
DELIVERED is reached by pressing one of its own acts, and PAID OUT is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.
Move it on
It is at ARRIVED. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.
Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.