‹ Back

Eastern Green Marketing — 1,840 Murcott mandarins, Class 1 — BNE to SINTrade 1038318

Eastern Green Marketing, 1,840 Murcott to SIN, sailed 10 Sep 2026, AUD 76,898.00 (1038318)

8 INVOICED
1 QUOTE2 ORDER3 TRADE OPENED4 BOOKED5 DEPARTED6 ARRIVED7 DELIVERED8 INVOICED9 PAID IN10 PAID OUT11 RECONCILED
Customer
Eastern Green Marketing
Product
Murcott mandarins, Class 1
Quantity
1,840
From
BNE
To
SIN
Air or sea
sea
Incoterm
CFR SIN
Payment term
50% of the invoice value is due on presentation of shipping documents; the balance is due 14 days after arrival (ETA).
Invoiced
AUD 76,898.00
Outstanding
AUD 76,898.00
Air waybill or bill of lading
AEL2091080
Carrier
CMA CGM
Folder
1038318 · EASTERN GREEN MARKETING PTE. LTD. · Murcott mandarins · Singapore
Wanted by
Not held

Where it stands

  • Where the goods are: landed at destination, since 26 Sep 2026 12:00 AEST (VIF Export (email:exports@carterandassoc.com.au|1a10e6c78b02a163))
  • What the customer has been told: told it left, 9 Sep 2026 19:33 AEST (our post in "C&A - SIN - Eastern Green (AUST)"); not yet told of a change and it arrived
  • Receivable: invoice 1038318 AUD 76,898.00 still due, 10 days overdue; the reminder waits on an answer in Needs you
  • What happens next: On hold: 1 question only James McNamara can answer is open on this trade. It is on the desk regardless; the questions are under "What is waiting, and on whom".. It is being finished by hand, off the desk; nothing is sent on it from here.

Where this trade really stands

Eastern Green Marketing owes AUD 76,898.00 on invoice 1038318 (due 29 Sep, unpaid); the Murcotts landed in Singapore on 26 Sep and the consignee collected the container on 28 Sep, yet no reason for non-payment is on the record.

What is blocking it: Invoice 1038318 fell due on 29 Sep and nothing has been paid. Eastern Green has given no reason and no remittance is on the record. Vision (Mandy Collins, 6 Oct) states the goods were collected on 28 Sep on a waybill with "no further release status", so no document hold is stopping payment.

Sources that disagree

  • Our customer notice of 4 Oct treated arrival as unknown when the goods had already been collected; Vision's report is the evidence of goods. Our own timing, so an internal point.
    4 Oct, Gmail, exports@: Our email to the customer said we would confirm the arrival date once the carrier gave it.
    6 Oct, Gmail, exports@: Vision states arrival on 26 Sep and collection on 28 Sep.
DateWhat the record saysSource
8 SepInvoice 1038318 issued to Eastern Green Marketing Pte. Ltd., AUD 76,898.00, due 29 Sep.Xero
10 SepMurcotts departed Brisbane on CMA CGM Rossini 636N, sea waybill AEL2091080, container OTPU6311757.desk record
29 SepVision sent waybill WBL_AEL2091080 to Jenny and others at Eastern Green.Gmail, exports@
4 OctJames lifted the document hold on Vision; the reminder for invoice 1038318, AUD 76,898.00, went to six Eastern Green contacts.Gmail, exports@
6 OctMandy Collins (Vision): arrival Singapore 26 Sep, consignee collected the container 28 Sep, issued as a waybill with no further release status.Gmail, exports@
8 OctHanns Wong posted in the group: "Eta Tuesday 384ctbs strawberries"; nothing on payment of 1038318.WhatsApp C&A - SIN - Eastern Green (AUST)

Not known: Why Eastern Green has not paid invoice 1038318 Whether Eastern Green has sent a remittance or has a payment date Atradius cover on this customer Whether the Xero invoice reference has been corrected to the final waybill (open task for Quenton)

Risk: Credit insurance cover is not on the record. The customer holds the waybill and collected the goods, but has been silent on payment since the 4 Oct reminder.

Also: Propose Xero invoice reference correction to final waybill, the desk, Mon 12 Oct

Next: Ask Eastern Green for a payment date, James, Fri 9 Oct

Read on 9 Oct from the invoices, payments, documents and messages held.

What the customer has been told

BookedTold 8 Sep 2026 17:57 AEST (our email from james@carterandassoc.com.au)
Received by the forwarderNo word held; it has left
DepartedTold 9 Sep 2026 19:33 AEST (our post in "C&A - SIN - Eastern Green (AUST)")
ChangesNot told yet (this step was reached 6 Oct 2026 10:35 AEDT)
ArrivedNot told yet (this step was reached 26 Sep 2026 12:00 AEST)
Sold, bought and P&L

Sold and bought, invoiced and billed

The lines

productquantitysellbuy
Murcott mandarins, Class 1 630 sell AUD 60.60, the unit it is per is not stated
ledger invoice
buy not stated
landed or ex farm is not recorded
Murcott mandarins 1,210 sell AUD 32.00, the unit it is per is not stated
ledger invoice
buy not stated
landed or ex farm is not recorded

The ledger

documentcounterpartyamountstate
bill
000101631455 / 1038318
FAVCO QLD PTY LTD
linked by named on the document
AUD 50,760.00
paid AUD 25,380.00, outstanding AUD 25,380.00, due in 1 day
instalment 1: 100% AUD 50,760.00 due 10 Oct 2026, 30 days from delivery (delivery taken as departure, 10 Sep 2026), due in 1 day, from 30 days from delivery (James, 24 Sep 2026 23:59)
Unpaid
due 10 Oct 2026, Xero says 19 Sep 2026
no term printed on it
bill
00242279 / 1038318
VISION INTERNATIONAL
linked by named on the document
AUD 7,995.39
paid AUD 0.00, outstanding AUD 7,995.39, 28 days past due
no instalment is recorded against this document
Unpaid
due 11 Sep 2026
no term printed on it
invoice
1038318
EASTERN GREEN MARKETING
linked by named on the document
AUD 76,898.00
paid AUD 0.00, outstanding AUD 76,898.00
instalment 1: 50% AUD 38,449.00 due on documents, which has not happened, from 50% of the invoice value is due on presentation of shipping documents; the balance and trade limits as per the agreement between the companies unless otherwise specified.
Unpaid
due not stated, Xero says 29 Sep 2026
50% of the invoice value is due on presentation of shipping documents; the balance and trade limits as per the agreement between the companies unless otherwise specified.

Invoiced AUD 76,898.00, of which AUD 76,898.00 is outstanding. Billed to us AUD 58,755.39, of which AUD 33,375.39 is outstanding.

Deposit and release

Release is standard. On the invoice terms AUD 76,898.00 falls due before release; received AUD 0.00; still to come AUD 76,898.00, chased on its own invoice. The documents go to the customer as normal.

Due before release: the instalment due on presentation of the documents and the balance, which the terms give no due event, as the invoice's own terms print them. What falls due on or after arrival is credit, and is not.

No release has been recorded on this desk for this trade.

Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.

Open invoices for Eastern Green Marketing, each with its state

Changes in Xero

Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.

Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice

What this trade made

Supplier bills against our purchase orders

  • Favco QLD Pty Ltd bill 000101631455 / 1038318, AUD 50,760.00: No PO on record
    No purchase order from FAVCO QLD PTY LTD is on the record for trade 1038318.

Vision International's bills against the rate card

Nothing is billed above the card. Billed on charges the card carries no rate for: AUD 25.00, not compared.

  • Bill 00242279 / 1038318: nothing over the card.
    Electronic processing fee is billed AUD 25.00 (line 7 "Electronic Processing Fee") and the card in force carries no rate for it, so it is recorded and not compared.
Trade P&Ltotal
RevenueAUD 76,898.00
Cost of goodsAUD 58,755.39
Gross profitAUD 18,142.61
Gross margin (% of revenue)23.6%
Markup (% on cost)30.9%
After the trade: quoted against billed

Forwarder charges: quoted AUD 7,695.40, billed AUD 7,995.39, AUD 299.99 more than quoted (3.8% of the bill).

The desk holds no stack from before the shipment. The quote here is what the pricer would have quoted: the Vision rate card in force on the departure day, priced after the event. Source: the bill checker's pricing of Vision bill 00242279 on the card in force on the departure day (BNE to SIN by sea, ANL 40RF). Forwarder charges ex GST: the Vision rate card in force on the departure day (what the pricer would have quoted) against the Vision bills. Produce is compared on its own line. Gap is actual less quoted. The trade is open, with its bills in.

Forwarder charges, line by line

ChargeQuotedBilledGapWhy
International Freight
Quoted: AUD 3,565.40 for the consignment (not priced per kg). Billed: AUD 3,565.39 for the consignment.
AUD 3,565.40AUD 3,565.39AUD 0.01 under the quote
  • rate, AUD 0.01 under the quote: International Freight: quoted AUD 3,565.40, billed AUD 3,565.39.
Booking Fee
Quoted: AUD 100.00. Billed: AUD 100.00.
AUD 100.00AUD 100.00agreesAgrees.
Departmental permit and tonnage (not counted in the gap)
Quoted: AUD 54.00.
AUD 54.00not heldagrees
  • billed by someone else, agrees: Departmental permit and tonnage: AUD 54.00 quoted. The department bills Carter and Associates direct, so it is on no forwarder bill.
Documentation
Quoted: AUD 200.00. Billed: AUD 200.00.
AUD 200.00AUD 200.00agreesAgrees.
Electronic Processing Fee
Billed: AUD 25.00.
not heldAUD 25.00AUD 25.00 over the quote
  • missed line, AUD 25.00 over the quote: Electronic Processing Fee: AUD 25.00 billed and the quote held no such line.
Handling
Quoted: AUD 1,080.00. Billed: AUD 1,080.00.
AUD 1,080.00AUD 1,080.00agreesAgrees.
Terminal Fees
Quoted: AUD 2,750.00. Billed: AUD 3,025.00.
AUD 2,750.00AUD 3,025.00AUD 275.00 over the quote
  • rate, AUD 275.00 over the quote: Terminal Fees: quoted AUD 2,750.00, billed AUD 3,025.00.

Pricer corrections this trade is evidence for

  • Add the Electronic Processing Fee to sea quotes: waiting on Approve (open the list)
Documents

The documents

The three a trade must be able to show

documentis it in the folder
purchase order10 files in the folder are named as one
commercial invoice8 files in the folder are named as one
packing list8 files in the folder are named as one

Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.

63 files sit in this trade's folder, of which 29 files are typed as a document and 20 files could not be typed from what they print.

Dates

Its calendar

10 Sep 2026 Departure: on the transport document done
11 Sep 2026 Payable: 00242279 / 1038318 AUD 7,995.39 28 days past due
19 Sep 2026 Payable: 000101631455 / 1038318 AUD 25,380.00 20 days past due
26 Sep 2026 Arrival: stated by the party holding the carriage done
29 Sep 2026 Receivable: 1038318 AUD 76,898.00 10 days past due
6 Oct 2026 Owed by us: A captured message may affect trade 1038318: Freight forwarder's cargo arrival and release status confirmationJames McNamara settles it 3 days past due
7 Oct 2026 Owed by us: VIF Export asked and has had no answer — trade 1038318James McNamara settles it 2 days past due

A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.

What is waiting

What is waiting, and on whom

8 things are missing, behind 8 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.

what is missingwhat it stopswho settles it
Two sources disagree costed against billed: International Freight James McNamara
open 12 days
no by-when set
To be done Get the final B/L from Vision and correct the Xero invoice reference (1038318) Quenton Carter
open 15 days
no by-when set
Not held Instalment 1 has no due date: it falls due on the grower delivering to the forwarder or cold store the order names, which has not happened yet. James McNamara
open 14 days
no by-when set
Not held A captured message may affect the trade: Freight forwarder's cargo arrival and release status confirmation (1038318) James McNamara
open 3 days
by 6 Oct 2026
Not held Check GST keying on Vision International bill 00242279 / the trade (1038318) James McNamara
open 3 days
no by-when set
favco deposit Favco has chased a deposit six times (bill AUD 50,760.00, nothing paid) and the trade. Pay a deposit now, and how much? (1038318, 1038315) James McNamara
open 15 days
no by-when set
An open question VIF Export asked and has had no answer — the trade (1038318) james
open 3 days
by 7 Oct 2026
An open question Give the document type (1038318) James McNamara
open 3 days
no by-when set
Freight

The freight

mode and carrierdocumentdatesweights
sea
CMA CGM, Rossini 636N
SWB AEL2091080
container OTPU6311757
departed 10 Sep 2026
arrived 26 Sep 2026 stated by VIF Export
24,070 kg gross
chargeable weight not recorded

Freight cost from the forwarder's bill in our copy of Xero: Vision International bill 00242279, AUD 7,995.39.

The dates, carrier, vessel and weights above are as recorded on the shipment; where one is missing, it prints as a gap and the forwarder's own document settles it.

Market

Market

This consignment has landed; the market can no longer change how it arrives.

Commodity outlook. Feeds last read 9 Oct, 03:10 pm.

Who is on it

The parties

rolewhowhere that came from
CustomerEASTERN GREEN MARKETING PTE. LTD.the counterparty record
Billed usFAVCO QLD PTY LTDa bill in the ledger
Billed usVISION INTERNATIONALa bill in the ledger
Growernot named on this trade

Addresses and their state

counterpartyaddressstate
VISION INTERNATIONALAdam Downing adam.downing@vision.com.au proved
VISION INTERNATIONAL angela.thompson@vision.com.au proved
EASTERN GREEN MARKETING PTE. LTD.Cherrelyn atanosoche@easterngreen.com.sg proved
VISION INTERNATIONALVIF Accounts bneaccounts@vision.com.au proved
VISION INTERNATIONALVIF Export bneexport@vision.com.au proved
EASTERN GREEN MARKETING PTE. LTD.Ei Ei eieimyintaung@easterngreen.com.sg proved
VISION INTERNATIONALGauresh Patel gauresh@vision.com.au proved
EASTERN GREEN MARKETING PTE. LTD.Hanns hanns@easterngreen.com.sg proved
VISION INTERNATIONALHugh Philip hugh.philip@vision.com.au proved
EASTERN GREEN MARKETING PTE. LTD.Jenny jenny@easterngreen.com.sg proved
FAVCO QLD PTY LTDJenny Hudgson jennyh@favcoqld.com.au proved
FAVCO QLD PTY LTDJohn Nardi johnn@favcoqld.com.au proved
VISION INTERNATIONALKaumil Patel kaumil.patel@vision.com.au proved
VISION INTERNATIONAL leanne.james@vision.com.au proved
VISION INTERNATIONALLeigh Gadsby leigh@vision.com.au proved
VISION INTERNATIONALLiam Fraser liam.fraser@vision.com.au proved
VISION INTERNATIONALMandy Collins mandy.collins@vision.com.au proved
FAVCO QLD PTY LTDMatthew Kellythorn matthewk@favcoqld.com.au proved
VISION INTERNATIONALMichael Thirgood mic@vision.com.au proved
EASTERN GREEN MARKETING PTE. LTD.Nat nat@easterngreen.com.sg proved
VISION INTERNATIONAL nathan.graham@vision.com.au proved
VISION INTERNATIONALRomer Tortoza romer.tortoza@vision.com.au proved
VISION INTERNATIONALSean McGrory sean.mcgrory@vision.com.au proved
VISION INTERNATIONALTennille Green tennille.green@vision.com.au proved
FAVCO QLD PTY LTDTina Stone tinas@favcoqld.com.au proved
EASTERN GREEN MARKETING PTE. LTD.Yong Ming yongming@easterngreen.com.sg proved
VISION INTERNATIONAL +61416229659 unproved
EASTERN GREEN MARKETING PTE. LTD.Ei Ei +6585771127 unproved
EASTERN GREEN MARKETING PTE. LTD.Cherrelyn +6593895585 unproved
VISION INTERNATIONAL angela.thompson@vision.com.au, liam.fraser@vision.com.au, sean.mcgrory@vision.com.au, bneexport@vision.com.au unproved
VISION INTERNATIONAL bneexport@vision.com.au, liam.fraser@vision.com.au unproved
EASTERN GREEN MARKETING PTE. LTD.Cherrelyn cherrelyn@easterngreen.com.sg unproved
EASTERN GREEN MARKETING PTE. LTD.Delphine delphine@easterngreen.com.sg unproved
VISION INTERNATIONALGreg Firth greg.firth@vision.com.au unproved
EASTERN GREEN MARKETING PTE. LTD. jenny@easterngreen.com.sg, delphine@easterngreen.com.sg, atanosoche@easterngreen.com.sg, yongming@easterngreen.com.sg unproved
EASTERN GREEN MARKETING PTE. LTD. jenny@easterngreen.com.sg, yuriko@easterngreen.com.sg, zoey@easterngreen.com.sg, hanns@easterngreen.com.sg, yongming@easterngreen.com.sg, delphine@easterngreen.com.sg, atanosoche@easterngreen.com.sg unproved
FAVCO QLD PTY LTD jennyh@favcoqld.com.au, johnn@favcoqld.com.au, jodid@favcoqld.com.au, matthewk@favcoqld.com.au unproved
FAVCO QLD PTY LTD jennyh@favcoqld.com.au, matthewk@favcoqld.com.au, tinas@favcoqld.com.au, shanec@favcoqld.com.au, johnn@favcoqld.com.au, jodid@favcoqld.com.au unproved
FAVCO QLD PTY LTDJodi D jodid@favcoqld.com.au unproved
VISION INTERNATIONAL liam.fraser@vision.com.au, bneexport@vision.com.au unproved
FAVCO QLD PTY LTD matthewk@favcoqld.com.au, jennyh@favcoqld.com.au unproved
EASTERN GREEN MARKETING PTE. LTD.Ming Feng mingfeng@easterngreen.com.sg unproved
VISION INTERNATIONALPricing pricing@vision.com.au unproved
FAVCO QLD PTY LTDShane C shanec@favcoqld.com.au unproved
EASTERN GREEN MARKETING PTE. LTD. yongming@easterngreen.com.sg, jenny@easterngreen.com.sg, delphine@easterngreen.com.sg unproved
EASTERN GREEN MARKETING PTE. LTD.Yuriko yuriko@easterngreen.com.sg unproved
EASTERN GREEN MARKETING PTE. LTD.Zoey zoey@easterngreen.com.sg unproved

Writing to us on this trade: CountHQ +919998015749; VIF Export bneexport@vision.com.au; Jenny jenny@easterngreen.com.sg; Jenny Hudgson jennyh@favcoqld.com.au; Cherrelyn atanosoche@easterngreen.com.sg; Carter & Associates Finance carterandassoc@obsidianadvisory.com.au; Tina Stone tinas@favcoqld.com.au; Liam Fraser liam.fraser@vision.com.au.

All eleven steps

The eleven stages

A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at INVOICED.

stagestate, and what the evidence saysevidence
QUOTE
needs our word
not reached
no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent.
no evidence
ORDER
needs our word
not reached
not evidenced, and the trade is past it. This is a hole.
no evidence
TRADE OPENED
needs our word
reached
dated not stated, on a document
10 pieces of evidence. Each move is a line on the timeline below.
BOOKED
needs counterparty word
not reached
not evidenced, and the trade is past it. This is a hole.
no evidence
DEPARTED
needs document
reached
dated 10 Sep 2026, on a document

disputed, two readings, both shown, neither chosen.
DEPARTED: TRANSPORT_DOCUMENT by file name: 1038318_AmendedDraftWaybill_Vision_S00203486.pdf (drive folder TRADES/1038318/05_Freight/1038318_AmendedDraftWaybill_Vision_S00203486.pdf)
BOOKED: nothing on this trade evidences it (the record)
Owner James McNamara, raised 9 Oct 2026 13:50 AEDT. While this stands, the acts that depend on this stage are held.

3 pieces of evidence. Each move is a line on the timeline below.
ARRIVED
needs counterparty word
not reached
nothing on this trade evidences it yet.
no evidence
DELIVERED
needs our word
not reached
the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored.
no evidence
INVOICED
needs document
reached
dated 8 Sep 2026, on a document
9 pieces of evidence. Each move is a line on the timeline below.
PAID IN
needs document
not reached
nothing on this trade evidences it yet.
no evidence
PAID OUT
needs document
part
dated not stated, with no grade recorded. Part settled: what was invoiced and what has been received both print below.
no evidence
RECONCILED
needs document
not reached
the cost stack has not been built yet, so there is nothing to strike a result against
no evidence

This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.

What disagrees with the old record

Nothing the old record says about this trade disagrees with the evidence this record holds.

Messages

What has happened, in one order

Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.

Showing mail only. Show everything.

8 Oct 2026 14:46 AEDT

what was said James · out

(no subject)

https://desk-4jqvijfjva-ts.a.run.app/

8 Oct 2026 14:30 AEDT

what was said Carter and associates · out

(no subject)

Yes

8 Oct 2026 14:30 AEDT

what was said CountHQ · in

(no subject)

Hi @189549875617848 , Can we process your wages and James's wages from the BOS account?

6 Oct 2026 19:10 AEDT

what was said Carter and associates · out

(no subject)

send directly

6 Oct 2026 17:38 AEDT

what was said Carter and associates · out

(no subject)

Please adjust this for Stefan Zayn weekend strawberry sales we had a stuff up of the doc not being delivered on time.

6 Oct 2026 17:37 AEDT

what was said Carter and associates · out · 2 of our mailboxes hold it

(no subject)

MK’s forwarder was able to sort things out with the airline and we are getting away with only a MYR300 (~AUD110) fee. Please issue CN for this amount and I will chase for payment.

6 Oct 2026 15:56 AEDT

what was said Carter & Associates · out · email

Re: Trade 1038318 - Commercial Invoice and Packing List, CMA CGM Rossini V.636N - sizing manifest

Hi Jenny, noted. Jasmine and Ming Feng will be copied on all future sea shipment emails. CARTER & ASSOCIATES Excellence in Fresh Produce

6 Oct 2026 15:41 AEDT

what was said Carter and associates · out

(no subject)

Came thru Wednesday [media attached: image — not captured]

6 Oct 2026 15:39 AEDT

what was said Carter and associates · out

(no subject)

This is from Grower Connect 02/10/2026 [media attached: image — not captured]

6 Oct 2026 10:35 AEDT

what was said VIF Export · in · email

RE: Eastern Green Marketing Pte. Ltd., Murcotts, CMA CGM Rossini 636N: ETA Singapore, AEL2091080 (1038318)

Good morning, ATA Singapore 26/09. Consignee collected container in Singapore 28/09. This was issued as a Waybill, there is no further release status.

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.gif not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.jpg not captured

6 Oct 2026 06:08 AEDT

what was said Carter & Associates · out · email

Eastern Green Marketing Pte. Ltd., Murcotts, CMA CGM Rossini 636N: ETA Singapore, AEL2091080 (1038318)

Hello, Could you please confirm the ETA at Singapore for Eastern Green Marketing Pte. Ltd.'s Murcotts on CMA CGM Rossini 636N (ETD Brisbane 10 September), sea waybill AEL2091080, container OTPU6311757? If the vessel has already arrived, please give us the arrival date. Please also confirm the release status of the sea waybill. Thank you. (1038318) CARTER & ASSOCIATES Excellence in Fresh Produce M:

5 Oct 2026 13:49 AEDT

what was said CountHQ · in

(no subject)

Thanks

5 Oct 2026 13:48 AEDT

what was said Carter and associates · out

(no subject)

AMEX statement [media attached: document — not captured]

5 Oct 2026 00:39 AEDT

what was said Carter & Associates · out · email

Trade 1038318 — Murcotts on CMA CGM Rossini V.636N, departed Brisbane

Your Murcotts departed Brisbane for Singapore on CMA CGM Rossini V.636N on 10 September 2026. Sea waybill: AEL2091080 Container: OTPU6311757 The sea waybill was sent to you by Vision on 29 September. We will confirm the arrival date as soon as the carrier gives it to us. CARTER & ASSOCIATES Excellence in Fresh Produce

4 Oct 2026 18:48 AEDT

what was said Carter & Associates · out · email · 3 of our mailboxes hold it

Invoice 1038318, AUD 76,898.00, reminder

Hello, A friendly reminder that this invoice is now past its due date. Invoice 1038318, AUD 76,898.00 outstanding, fell due on 29 September 2026 and is 5 days overdue. If payment has already been made, thank you; please send us the remittance naming this invoice. Please pay each invoice separately, or name every invoice you are paying so that we apply it to the right one. Our bank details are on t

4 Oct 2026 18:37 AEDT

what was said Carter & Associates · out · email · 3 of our mailboxes hold it

RE: Open sea shipments: position on each

Hi Liam, Mandy and the export team, Please disregard our request of 1 October to hold anything not yet released on the CMA CGM Rossini (1038318). We do not want documents held on any of our shipments. As standard on every shipment, sea and air: please release the documents to the consignee as normal, and copy exports@ so we can pass the full set to the customer with our invoice. CARTER & ASSOCIATE

4 Oct 2026 15:20 AEDT

what was said Carter & Associates · out · email

Re: Trade 1038318 — Commercial Invoice and Packing List, CMA CGM Rossini V.636N

Jenny, the sea waybill AEL2091080 for CMA CGM Rossini V.636N, container OTPU6311757, was sent to you by Vision on 29 September. It is attached again for convenience. CARTER & ASSOCIATES Excellence in Fresh Produce

1 attachment on this message and the record holds it not at all.

2 Oct 2026 16:38 AEST

what was said CountHQ · in

(no subject)

Hi @189549875617848 and @236103076434050 , Could you please check these messages and reword them for us?

2 Oct 2026 13:55 AEST

what was said CountHQ · in

(no subject)

Noted.

2 Oct 2026 10:48 AEST

what was said Quenton · out

(no subject)

500Gram

2 Oct 2026 10:48 AEST

what was said Quenton · out · 2 of our mailboxes hold it

(no subject)

[media attached: image — not captured]

2 Oct 2026 10:42 AEST

what was said Carter and associates · out

(no subject)

Hi QUENTON, Your next Income Tax account payment plan instalment is due on 7 October 2026. For payment options visit the ATO website and search 'how to pay'. If you've recently paid your instalment, you don't need to do anything. Australian Taxation Office

2 Oct 2026 08:44 AEST

what was said Carter and associates · out

(no subject)

Hi Quenton, thanks for your payment. Your receipt TRN10415303970 for the amount of $74.00 is available. To view your receipt, visit the My Telstra app. https://www.myservices.telstra.com.au/payments/payment-summary/3d346c7a8420f899dfaf?accountUuid=08E88F6E-DDB1-4036-822F-B697007DB697

1 Oct 2026 21:14 AEST

what was said CountHQ · in

(no subject)

Hi @189549875617848 , A payment of $25,989.60 yesterday for Kulani bill #1407 was processed. Upon further review, it appears that this bill *may be a duplicate* of a bill we received approximately a week earlier and have already paid under bill #1399. Could you please review this matter and confirm whether both bills relate to the same trade with different ref# number? If they are duplicates, we w

1 Oct 2026 12:48 AEST

what was said CountHQ · in

(no subject)

Also, we need to process payroll for you and James today. Could you please transfer approximately $9k into the account to ensure there are sufficient funds to cover both wage payments?

1 Oct 2026 12:41 AEST

what was said CountHQ · in

(no subject)

Hi @189549875617848, Could you please transfer funds to the QC Fresh CBA account or BOS account so that we can process the payment?

1 Oct 2026 08:57 AEST

what was said Carter and associates · out

(no subject)

warehouse@growerconnect.com.au Are we including this email for Grower Connect

30 Sep 2026 17:12 AEST

what was said Carter and associates · out

(no subject)

Yes

30 Sep 2026 17:12 AEST

what was said CountHQ · in

(no subject)

Actually Sydney team is offline now. and we first have to transfer the fund in CBA anyway. Can we please do it tomorrow?

30 Sep 2026 17:06 AEST

what was said Carter and associates · out

(no subject)

Ok

30 Sep 2026 17:06 AEST

what was said CountHQ · in

(no subject)

Let me chk.. please...

30 Sep 2026 17:06 AEST

what was said Carter and associates · out

(no subject)

Can set it up out of CBA now still?

30 Sep 2026 17:01 AEST

what was said Carter and associates · out

(no subject)

Is there another another payment amount in the AP file after i did one to Galloub Bros?

30 Sep 2026 16:59 AEST

what was said CountHQ · in

(no subject)

Yep I'll send that out...

30 Sep 2026 16:51 AEST

what was said Carter and associates · out

(no subject)

Remittance?

30 Sep 2026 16:45 AEST

what was said Carter and associates · out

(no subject)

Done as well

30 Sep 2026 16:31 AEST

what was said CountHQ · in

(no subject)

Done. I have sent you the email. Please review and authorise in bank.

30 Sep 2026 16:24 AEST

what was said Carter and associates · out

(no subject)

CBA completed Now the BOS

30 Sep 2026 16:23 AEST

what was said CountHQ · in

(no subject)

Hi Quenton, We have created transfer draft. Please review and authrise in CBA account. [media attached: image — not captured]

30 Sep 2026 16:17 AEST

what was said Carter and associates · out

(no subject)

Atul, There is 30k in CBA Gen Acct C&A Please set up transfer to BOS now for payment that I have just requested. Remittance to be sent out today Let me know when completed

30 Sep 2026 15:55 AEST

what was said CountHQ · in

(no subject)

Ok, we will wait your confirmation and will revise it once it is confirmed.

30 Sep 2026 15:53 AEST

what was said James McNamara · out

(no subject)

no, I haven't asked formally yet, but yes that is what I mean

30 Sep 2026 15:49 AEST

what was said CountHQ · in

(no subject)

didnt get that. By 88s - do u mean we get $31.50 rate on the third line of the invoce instead of $32.00 ? Should i ask for revised copy of the invoice? [media attached: image — not captured]

30 Sep 2026 15:28 AEST

what was said James McNamara · out

(no subject)

I think we may get a 50c discount on the 88s on their invoice

30 Sep 2026 15:26 AEST

what was said Carter and associates · out

(no subject)

Thank you

30 Sep 2026 15:26 AEST

what was said CountHQ · in

(no subject)

Hi Quenton, The total amount due to Whitten Citrus is $42,819. We made a payment of $8,000 on 21/09/2026, and the current outstanding balance is $34,698.80

30 Sep 2026 14:47 AEST

what was said Carter and associates · out

(no subject)

The 8k paid to Whitten Citrus is the 34698.80 reflecting the payment?

30 Sep 2026 14:12 AEST

what was said Carter and associates · out

(no subject)

Ok

30 Sep 2026 14:11 AEST

what was said CountHQ · in

(no subject)

Hi @189549875617848 , We have created draft payment for Tony Carter. Could you please review and authorise in bank. Thanks! [media attached: image — not captured]

30 Sep 2026 13:40 AEST

what was said Carter and associates · out

(no subject)

Tony Carter bank account details are in the BOS pay anyone

30 Sep 2026 13:38 AEST

what was said Carter and associates · out

(no subject)

How do you mean code?

30 Sep 2026 13:37 AEST

what was said CountHQ · in

(no subject)

Hi Quenton, I need the code to process this transaction. However, the person who provides the code is currently unavailable and may be on their lunch break. Once they are available, we will create the draft payment and let you know.

30 Sep 2026 13:33 AEST

what was said Carter and associates · out

(no subject)

Let me know when completed

30 Sep 2026 12:21 AEST

what was said Carter and associates · out

(no subject)

Thank u

30 Sep 2026 12:19 AEST

what was said CountHQ · in

(no subject)

Sure, I will set up and let you know.

30 Sep 2026 11:06 AEST

what was said Carter and associates · out

(no subject)

It may need to be set up again Atul.

29 Sep 2026 18:03 AEST

what was said Carter and associates · out

(no subject)

Atul The payment for T Carter Are able to move it so I can confirm it?

29 Sep 2026 12:28 AEST

what was said Carter and associates · out

(no subject)

Thank you

29 Sep 2026 12:28 AEST

what was said CountHQ · in

(no subject)

[media attached: image — not captured]

29 Sep 2026 12:28 AEST

what was said CountHQ · in

(no subject)

Yes, you have created payment draft of $3,700 from BOS to TC, but yet not debited from account.

29 Sep 2026 12:24 AEST

what was said Carter and associates · out

(no subject)

Did I complete a payment to Tony Carter for 3700.00 from either account?

29 Sep 2026 10:50 AEST

what was said VIF Export · in · email · 3 of our mailboxes hold it

RE: Trade 1038318 — Commercial Invoice and Packing List, CMA CGM Rossini V.636N

Good morning, Please find SWB attached.

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.gif not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.jpg not captured, WBL_AEL2091080.pdf

29 Sep 2026 10:42 AEST

what was said Jenny · in · email · 3 of our mailboxes hold it

Re: Trade 1038318 — Commercial Invoice and Packing List, CMA CGM Rossini V.636N

Dear All, Please send us SWB as soon as possible. Thank you

28 Sep 2026 18:19 AEST

what was said Jenny · in · email · 3 of our mailboxes hold it

Re: Trade 1038318 — Commercial Invoice and Packing List, CMA CGM Rossini V.636N

Dear Team, Kindly send us SWB as soon as possible. Thank you

25 Sep 2026 14:30 AEST

what was said Carter and associates · out

(no subject)

Yes as well

25 Sep 2026 14:29 AEST

what was said CountHQ · in

(no subject)

Should I pay your wages?

25 Sep 2026 14:29 AEST

what was said CountHQ · in

(no subject)

Sure, we will pay James from BOS.

25 Sep 2026 14:28 AEST

what was said Carter and associates · out

(no subject)

Would you pay James out of the BOS account Thx

24 Sep 2026 17:11 AEST

what was said CountHQ · in

(no subject)

We have sent email and attached SOA.

24 Sep 2026 16:57 AEST

what was said CountHQ · in

(no subject)

Already sent to eastern green

24 Sep 2026 08:33 AEST

what was said Jenny Hudgson · in · email

Re: Outstanding Payment Update

Hi Quenton and James, Please could someone have the courtesy of responding to us and confirming when the outstanding payments will be made. We have now been trying to contact you for nearly two weeks without receiving a response. The fruit was supplied to Carter & Associates in good faith and on agreed credit terms and all outstanding invoices are now well outside those terms. I’m sure this is not

image002.png not captured, image.png not captured, image.png not captured, Image.jpeg not captured, image.png not captured, image.png not captured, image.png not captured, image.png not captured, image.png not captured, image.png not captured

23 Sep 2026 22:09 AEST

what was said James McNamara · out

(no subject)

from eastern green - urgent

23 Sep 2026 22:08 AEST

what was said James McNamara · out

(no subject)

Hi James @236103076434050 Can check and send the invoice for AWB 618-57649410, please.

23 Sep 2026 21:43 AEST

what was said Carter and associates · out

(no subject)

From Brandon of Sky Fresh sing

23 Sep 2026 20:07 AEST

what was said Carter and associates · out

(no subject)

Thank you

23 Sep 2026 19:36 AEST

what was said CountHQ · in

(no subject)

Sending it right away...

23 Sep 2026 19:36 AEST

what was said CountHQ · in

(no subject)

Well, that shouldn't have happened. I'm not sure why we refrained from sending the invoice to them at that time.

23 Sep 2026 19:16 AEST

what was said James McNamara · out

(no subject)

Why are the first two invoices marked as not sent?

23 Sep 2026 18:41 AEST

what was said CountHQ · in

(no subject)

Sure.

23 Sep 2026 18:41 AEST

what was said Carter and associates · out

(no subject)

Please send the SOA to Skyfresh Thanks

23 Sep 2026 18:33 AEST

what was said CountHQ · in

(no subject)

[media attached: image — not captured]

23 Sep 2026 18:32 AEST

what was said CountHQ · in

(no subject)

Hi @189549875617848 & @236103076434050, Regarding SKY FRESH, our records indicate that there are four outstanding invoices pending payment, with a total value of $95,084.40. Please find the attached screenshot for your reference.

23 Sep 2026 18:24 AEST

what was said CountHQ · in

(no subject)

ok let me check what is he talking bout..

23 Sep 2026 18:24 AEST

what was said Jenny · in · email · 3 of our mailboxes hold it

Re: Trade 1038318 - Commercial Invoice and Packing List, CMA CGM Rossini V.636N - sizing manifest

Dear Team, Kindly CC my colleague, jasmine@easterngreen.com.sg , mingfeng@easterngreen.com.sg on all future sea shipment emails. Thank you

23 Sep 2026 18:23 AEST

what was said James McNamara · out

(no subject)

sky fresh

23 Sep 2026 18:22 AEST

what was said CountHQ · in

(no subject)

Is it from Al BAKRAWE?

23 Sep 2026 18:19 AEST

what was said Carter and associates · out

(no subject)

[media attached: audio — not captured]

23 Sep 2026 11:03 AEST

what was said Carter and associates · out

(no subject)

Hi please send out the remittances for the payments made on 20260918 If you have disregard

22 Sep 2026 21:20 AEST

what was said exports@carterandassoc.com.au · out · email

RE: Trade 1038318 - Commercial Invoice and Packing List, CMA CGM Rossini V.636N - sizing manifest

CMA CGM Rossini V.636N. OPAL size 60 - 220 cartons at 18 kg (net 3,960 kg); OPAL size 70 - 410 cartons at 18 kg (net 7,380 kg); FRESH 42 - 242 ctns at 9 kg (2,178 kg); FRESH 45 - 484 at 9 kg (4,356 kg); FRESH 48 - 484 at 9 kg (4,356 kg). Total 1,840 cartons, net 22,230 kg, gross 24,070 kg.

22 Sep 2026 21:20 AEST

what was said Carter & Associates · out · email · 2 of our mailboxes hold it

RE: Trade 1038318 - Commercial Invoice and Packing List, CMA CGM Rossini V.636N - sizing manifest

Cherrelyn, The sizing manifest for both containers is below. Carton counts, weights and brands are unchanged from the invoices and packing lists you hold; this adds the size breakdown that should have been on the packing list. 1038318 - CMA CGM Rossini V.636N OPAL size 60 - 220 cartons at 18 kg - net 3,960 kg OPAL size 70 - 410 cartons at 18 kg - net 7,380 kg FRESH size 42 - 242 cartons at 9 kg -

22 Sep 2026 21:08 AEST

what was said mailer-daemon@googlemail.com · in · email

Trade 1038318 — Commercial Invoice and Packing List, CMA CGM Rossini V.636N

Sizing manifest email for 1038318 reported as not sent (error).

22 Sep 2026 21:08 AEST

what was said james@carterandassoc.com.au · out · email

Trade 1038318 — Commercial Invoice and Packing List, CMA CGM Rossini V.636N

Rossini V.636N: OPAL 60 x 220, OPAL 70 x 410 (18 kg); FRESH 42 x 242, FRESH 45 x 484, FRESH 48 x 484 (9 kg); total 1,840 cartons, net 22,230 kg, gross 24,070 kg.

22 Sep 2026 20:26 AEST

what was said atanosoche@easterngreen.com.sg · in · email

Trade 1038318 — Commercial Invoice and Packing List, CMA CGM Rossini V.636N

Eastern Green requests the sizing manifest for 1038318.

22 Sep 2026 20:26 AEST

what was said Cherrelyn · in · email · 2 of our mailboxes hold it

RE: Trade 1038318 — Commercial Invoice and Packing List, CMA CGM Rossini V.636N

Hi carterandassoc@obsidianadvisory.com.au<mailto:carterandassoc@obsidianadvisory.com.au>, Can you please advise the sizing manifest for this load. Thank You.

22 Sep 2026 20:00 AEST

what was said Carter and associates · out

(no subject)

This Al Bakawae in Dubai

22 Sep 2026 17:59 AEST

what was said Carter and associates · out · 3 of our mailboxes hold it

(no subject)

So i am very surprised Why James has created this conflict without knowing the nature of billing of this product & then you are also endorsing him

22 Sep 2026 17:59 AEST

what was said Carter and associates · out

(no subject)

1037892 FINAL INVOICE.pdf [media attached: document — not captured]

22 Sep 2026 17:59 AEST

what was said Carter and associates · out

(no subject)

Brother regarding Watermelon invoice your team is mis-guiding you

22 Sep 2026 17:04 AEST

what was said Carter and associates · out

(no subject)

Each new grower supplier needs to be asked if they pay their own levies or do we collect

22 Sep 2026 17:03 AEST

what was said CountHQ · in

(no subject)

[media attached: image — not captured]

22 Sep 2026 17:02 AEST

what was said CountHQ · in

(no subject)

Also, a quick question. Could you please confirm whether we should apply Leavy to this grower? I couldn't find Grower Connect Pty Ltd in our sheet, so I'm unsure whether Leavy should be applied.

22 Sep 2026 17:02 AEST

what was said CountHQ · in

(no subject)

Also, a quick question. Could you please confirm whether we should apply Leavy to this grower? I couldn't find Grower Connect Pty Ltd in our sheet, so I'm unsure whether Leavy should be applied.

22 Sep 2026 16:51 AEST

what was said CountHQ · in

(no subject)

Yes, per trays.

22 Sep 2026 16:50 AEST

what was said Carter and associates · out

(no subject)

Per tray?

22 Sep 2026 16:50 AEST

what was said CountHQ · in

(no subject)

Hi @236103076434050 not $1.5 per carton, they have reduce the cost in invoice by $3.00.

22 Sep 2026 16:34 AEST

what was said James McNamara · out

(no subject)

this is the same order as that attracting a claim us by eastern green, which I approved

22 Sep 2026 16:33 AEST

what was said James McNamara · out

(no subject)

I believe they may have already amended the invoice

22 Sep 2026 16:33 AEST

what was said James McNamara · out

(no subject)

please note we need a $1.50 per carton claim against Grower Connect in WA on the first strawberry order with them

22 Sep 2026 16:32 AEST

what was said James McNamara · out

(no subject)

tks

22 Sep 2026 16:04 AEST

what was said CountHQ · in

(no subject)

Done.

22 Sep 2026 15:58 AEST

what was said James McNamara · out

(no subject)

Hey?

22 Sep 2026 15:58 AEST

what was said CountHQ · in

(no subject)

Just we will received bill today. We will send.

22 Sep 2026 15:58 AEST

what was said James McNamara · out

(no subject)

You're on po emails

22 Sep 2026 15:57 AEST

what was said James McNamara · out

(no subject)

Whitton

22 Sep 2026 15:57 AEST

what was said CountHQ · in

(no subject)

Hi @236103076434050 , Sure, we will send could please for which supplier? Thanks!

22 Sep 2026 15:50 AEST

what was said James McNamara · out

(no subject)

Please send remittance ASAP

22 Sep 2026 15:18 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 22/09/2026

(no specific reference to 1038331 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 22/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, QC Fresh - AP Run 22.09.2026.xlsx not captured, 22092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

21 Sep 2026 16:15 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 21/09/2026

(no specific reference to 1038331 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 21/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, 21092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured, QC Fresh - AP Run 21.09.2026.xlsx not captured

21 Sep 2026 15:32 AEST

what was said Carter and associates · out

(no subject)

Paid

21 Sep 2026 14:29 AEST

what was said CountHQ · in

(no subject)

HI @189549875617848 , I have created a draft payment for WHITTON CITRUS. Could you please review and authorise in bank. Thanks! [media attached: image — not captured]

21 Sep 2026 13:02 AEST

what was said Carter and associates · out

(no subject)

Set up a payment of 8,000.00 from the BOS Many thanks

21 Sep 2026 12:33 AEST

what was said CountHQ · in

(no subject)

[media attached: image — not captured]

21 Sep 2026 12:33 AEST

what was said CountHQ · in

(no subject)

Hi @189549875617848 , I hope you had a wonderful weekend! We have reviewed the records and noted that there are currently no outstanding payments due to Whitten Pty Ltd. However, we could not find any supplier registered under this name. Upon checking Xero, we found the contact listed below. Could you please confirm whether this is the supplier you would like us to pay?

21 Sep 2026 11:41 AEST

what was said Carter and associates · out

(no subject)

Good Day Team, please prep payment to Whitten Pty Ltd of 8k from BOS for today Thnak you

21 Sep 2026 11:40 AEST

what was said jennyh@favcoqld.com.au · in · email

Outstanding Payment Update

Favco invoice #26109 / 1038318: deposit overdue; Favco requests expected payment date.

image002.png not captured, Image.jpeg not captured, image.png not captured, 70156_444188795_Attachment.pdf not captured

18 Sep 2026 18:08 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 18/09/2026

(no specific reference to 1038331 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 18/09/2026; figures only in linked sheets/attachments, body names no trade. Notes AR report not included (though AR link given) because Export team emailed about AR adjustments; …

Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, QC Fresh - AP Run 18.09.2026.xlsx not captured, 18092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

18 Sep 2026 17:07 AEST

what was said CountHQ · in

(no subject)

FAVCo - $148,448

18 Sep 2026 15:26 AEST

what was said CountHQ · in

(no subject)

Quick call?

18 Sep 2026 15:05 AEST

what was said Carter and associates · out

(no subject)

30 days for Mercer and Mooney Perth

18 Sep 2026 15:04 AEST

what was said Carter and associates · out

(no subject)

Sorrenti I am paying for the last one in the AP Ask Sorrenti for POD for the one we cannot find

18 Sep 2026 15:03 AEST

what was said Carter and associates · out

C&A/OA

Done Balance for 26057/1038267 and deposits please for 26092/1038315 & 26109/1038318 - thank you I can see only 2 payments for Favco [only the opening of this message is held]

18 Sep 2026 14:21 AEST

what was said CountHQ · in

(no subject)

HI @189549875617848 We have created transfer drat payment from BOS to CBA Could you please review and authorise in BOS bank. [media attached: image — not captured]

18 Sep 2026 14:10 AEST

what was said CountHQ · in

(no subject)

may need to forward date to Monday.

18 Sep 2026 14:09 AEST

what was said Carter and associates · out

(no subject)

Ok do that Then we will do the next set of transfers from BOS today

18 Sep 2026 14:08 AEST

what was said CountHQ · in

(no subject)

Hi Quenton, Just to let you know, we have received $28,745.63 into the BOS account, bringing the current BOS balance to $29,534.31. Would you like me to transfer $3,000 from BOS to CBA and then process your wages and James's wages?

18 Sep 2026 13:54 AEST

what was said Carter and associates · out

(no subject)

Please transfer the funds in BOS across to CBA except for 100.00 Do wages for James you may need to forward date to Monday. I’ll advise further transfers later

17 Sep 2026 18:20 AEST

what was said Carter & Associates · out · email

RE: S00203486 / trade 1038318 - draft waybill AEL2091080 checked, please issue the final

Hello Mandy We have checked the amended draft waybill AEL2091080 you sent on 9 September against our commercial invoice 1038318 of 8 September. The carton count of 1,840, the gross weight of 24,070 kg, the vessel CMA CGM Rossini 636N, Brisbane to Singapore, and the consignee Eastern Green Marketing Pte Ltd agree with the invoice. We have no changes to those particulars on container OTPU6311757. Co

17 Sep 2026 17:28 AEST

what was said jennyh@favcoqld.com.au · in · email

Outstanding Payments

Favco chases payment status for deposit on #26109/1038318.

image002.png not captured, Image.jpeg not captured, image.png not captured

17 Sep 2026 10:01 AEST

what was said Carter & Associates (agent) · out

(no subject)

*URGENT — Estate health: inbound off* The estate is NOT reading email — inbound processing is switched off. No incoming email is being seen or actioned.

17 Sep 2026 09:16 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Google Workspace <googleworkspace-noreply@google.com> Subject: Reach new customers with up to $1800 in Google Ads credit Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

17 Sep 2026 07:30 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: The Google Workspace Team <workspace-noreply@google.com> Subject: Regarding your account: Upgrade today Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

17 Sep 2026 07:00 AEST

what was said Carter & Associates (agent) · out

(no subject)

*URGENT — Estate health: inbound off* The estate is NOT reading email — inbound processing is switched off. No incoming email is being seen or actioned.

17 Sep 2026 06:00 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Mohamad Knakri <mknakri@albakrawe.ae> Subject: RE: Re: Al Bakrawe account — payment of the undisputed balance Arrived: 10h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

17 Sep 2026 06:00 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Bilal Khalid <bkhalid@albakrawe.ae> Subject: Re: Re: Al Bakrawe account — payment of the undisputed balance Arrived: 8h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

17 Sep 2026 06:00 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Irfan Haider <ihaider@albakrawe.ae> Subject: Re: Re: Al Bakrawe account — payment of the undisputed balance Arrived: 6h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

17 Sep 2026 03:45 AEST

what was said Carter & Associates (agent) · out

(no subject)

*URGENT — Estate health: inbound off* The estate is NOT reading email — inbound processing is switched off. No incoming email is being seen or actioned.

17 Sep 2026 00:30 AEST

what was said Carter & Associates (agent) · out

(no subject)

*URGENT — Estate health: inbound off* The estate is NOT reading email — inbound processing is switched off. No incoming email is being seen or actioned.

16 Sep 2026 21:15 AEST

what was said Carter & Associates (agent) · out

(no subject)

*URGENT — Estate health: inbound off* The estate is NOT reading email — inbound processing is switched off. No incoming email is being seen or actioned.

16 Sep 2026 20:36 AEST

what was said james@carterandassoc.com.au · out · email

Open accounts - book corrections after today's reconciliation

(no specific reference to 1038326 in this message) Reply from james@ to Atul: 'Investigate the void advice. Everything else is correct' — approving the Export team's corrections other than the void items.

image.png not captured

16 Sep 2026 18:26 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

Open accounts - book corrections after today's reconciliation

(no specific reference to 1038326 in this message) Atul re-sends (16 Sep) the same request asking whether to proceed with the Export team's AR corrections in Xero.

image.png not captured

16 Sep 2026 18:15 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: "Carter & Associates Finance" <carterandassoc@obsidianadvisory.com.au> Subject: Re: Re: Al Bakrawe account — payment of the undisputed balance Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced

16 Sep 2026 17:35 AEST

what was said CountHQ · in

(no subject)

[media attached: image — not captured]

16 Sep 2026 17:35 AEST

what was said CountHQ · in

(no subject)

Yes

16 Sep 2026 17:34 AEST

what was said Carter and associates · out

(no subject)

Funds are in CBA

16 Sep 2026 17:00 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Mohamad Knakri <mknakri@albakrawe.ae> Subject: RE: Re: Al Bakrawe account — payment of the undisputed balance Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

16 Sep 2026 16:33 AEST

what was said Carter and associates · out

(no subject)

Yes Correct

16 Sep 2026 16:32 AEST

what was said CountHQ · in

(no subject)

Thank you for the clarification - Just Adding the point we discussed here - As discussed, we want to keep our credit account with Vision within the agreed credit limit. Since our outstanding is currently above the limit, we will process a payment for the amount exceeding the credit limit. For now, Vision has requested a payment of $59,000, which we will process today. The payment will be allocated

16 Sep 2026 16:18 AEST

what was said CountHQ · in

(no subject)

Any I mean Just abit confused about the instruction. so wanna make sure I got it correctly.

16 Sep 2026 16:17 AEST

what was said Carter and associates · out

(no subject)

James or I

16 Sep 2026 16:16 AEST

what was said CountHQ · in

(no subject)

Quick call?

16 Sep 2026 16:15 AEST

what was said Carter and associates · out

(no subject)

👏

16 Sep 2026 16:12 AEST

what was said James McNamara · out

(no subject)

Just pay now and allocate later

16 Sep 2026 16:11 AEST

what was said Carter and associates · out

(no subject)

Follow James Allocate funds then

16 Sep 2026 16:09 AEST

what was said James McNamara · out

(no subject)

Reconciled issues should be paid first

16 Sep 2026 16:09 AEST

what was said James McNamara · out

(no subject)

Has obsidian reconciled any of the invoices?

16 Sep 2026 16:08 AEST

what was said CountHQ · in

(no subject)

Hi Quenton, Could you please advise which bills should be paid, or should I process the payments using the FIFO (first in, first out) method? Could you also please confirm the total amount to be paid?

16 Sep 2026 16:02 AEST

what was said Carter and associates · out

(no subject)

Would mind setting up the CBA payment to Vision Forward date it 17/09 as I don’t want any other withdrawals affecting the total

16 Sep 2026 16:00 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Jenny Hudgson <JennyH@favcoqld.com.au> Subject: Outstanding Payments Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

16 Sep 2026 15:45 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Jackson Bennett <jackson@primafreshfruit.com.au> Subject: Re: Statement & Pricing Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

16 Sep 2026 14:46 AEST

what was said jennyh@favcoqld.com.au · in · email

Outstanding Payments

Quoted 14 Sep reminder: deposit payment for #26109/1038318 outstanding. Quoted 8 Sep James: PO for Favco export invoice 000101631455 (AUD 50,760.00, dated 5 September) is 1038318, 630 cartons 18 kg Murcott at $46.00 and 1,210 cartons of 9 kg at $18.00. Quoted 9 Sep Tina: invoices 26092 & 26109 sent…

image002.png not captured, image.png not captured, Image.jpeg not captured

16 Sep 2026 14:11 AEST

what was said Carter and associates · out

(no subject)

Ok

16 Sep 2026 14:10 AEST

what was said CountHQ · in

(no subject)

EASTERN GREEN MARKETING

16 Sep 2026 14:10 AEST

what was said Carter and associates · out

(no subject)

Who was customer

16 Sep 2026 14:00 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: Prima Admin <admin@primafreshfruit.com.au> Subject: Statement & Pricing Arrived: 1h ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

16 Sep 2026 13:59 AEST

what was said Carter and associates · out

(no subject)

I do not know James where is it filed Thanks

16 Sep 2026 13:58 AEST

what was said CountHQ · in

(no subject)

am I supposed to look for it some where else.?

16 Sep 2026 13:58 AEST

what was said CountHQ · in

(no subject)

Hi Quenton, Can you guide where can I see the ETA. Its not mentioned in the waybill.

16 Sep 2026 13:22 AEST

what was said Carter and associates · out

(no subject)

Atul whose loads were this? What is the ETA for each What if any thing been paid Thank you

16 Sep 2026 13:22 AEST

what was said Carter and associates · out

C&A/OA

Balance for 26057/1038267 and deposits please for 26092/1038315 & 26109/1038318 - thank you [only the opening of this message is held]

15 Sep 2026 17:01 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 15/09/2026

(no specific reference to 1038326 in this message) AP report cover note from Obsidian Advisory (Atul Sangvekar); figures only in linked Google sheet/attached xlsx, body names no trade. AR report not included because the Export team emailed about AR adjustments; updated AR report to follow once adju…

Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, QC Fresh - AP Run 15.09.2026.xlsx not captured

15 Sep 2026 13:23 AEST

what was said CountHQ · in

(no subject)

Hi Quenton, did not get that can you please give bit details what do you require?

15 Sep 2026 06:45 AEST

what was said Carter & Associates (agent) · out · 2 of our mailboxes hold it

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: [only the opening of this message is held]

15 Sep 2026 06:45 AEST

what was said Carter & Associates (agent) · out · 2 of our mailboxes hold it

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: [only the opening of this message is held]

15 Sep 2026 06:45 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: "Carter & Associates Finance" <carterandassoc@obsidianadvisory.com.au> Subject: Re: Updated invoice and Statement of Account Arrived: 7d ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

15 Sep 2026 06:30 AEST

what was said Carter & Associates (agent) · out

(no subject)

*Daily desk report — 2 items need attention* Reading email: yes (2 processed in the last 24h). Sending: held — only sends James has approved leave the desk. Live trades tracked: 23 (208 open obligations). Decisions awaiting you: 1265 — • Send FINAL CI CUSTOMER — trade 1038326 — TOTALFRESH • A message to cherrelyn@easterngreen.com.sg came back undelivered • A message to jcook@mercermooney.com came back undelivered Messages at the desk awaiting action: 10. Needs attention: • Outbound sending is silenced — the estate cannot send most email to counterparties or routine alerts (this watchdog stil [only the opening of this message is held]

14 Sep 2026 18:48 AEST

what was said Carter and associates · out · 2 of our mailboxes hold it

(no subject)

Did you already sent the documents email for ETA 14/09 , can check and advise. Thanks

14 Sep 2026 17:21 AEST

what was said James McNamara · out

(no subject)

Probably more of a question for Liam than Atul

14 Sep 2026 17:21 AEST

what was said Carter and associates · out

(no subject)

https://www.google.com/search?q=fssai+license&ie=UTF-8&oe=UTF-8&hl=en-au&client=safari&iga=1&utm campaign=safari_share_1

14 Sep 2026 17:18 AEST

what was said Carter and associates · out · 2 of our mailboxes hold it

(no subject)

AEL2078861 can you please share the fssai label

14 Sep 2026 17:18 AEST

what was said Carter and associates · out

(no subject)

Hello

14 Sep 2026 16:27 AEST

what was said CountHQ · in

(no subject)

https://obsidianadvisorycomau-my.sharepoint.com/:x:/g/personal/bookkeeping_obsidianadvisory_com_au/IQAb10EL6WhXT7LefwytWJbwAWVAy9l-ltea9bJQ8kfdzD8?e=2LRm9I There u go.. Let me know if you can see it now...

14 Sep 2026 16:23 AEST

what was said CountHQ · in

(no subject)

ok wait, I'll make it public so any one with the link can see it.

14 Sep 2026 16:21 AEST

what was said James McNamara · out

(no subject)

I don't have a MS account

14 Sep 2026 16:20 AEST

what was said CountHQ · in

(no subject)

Its an on going process as of now. If you want to keep track of the query email you sent to us - you can see it in this sheet. https://obsidianadvisorycomau-my.sharepoint.com/:x:/r/personal/bookkeeping_obsidianadvisory_com_au/_layouts/15/doc.aspx?sourcedoc=%7B0b41d71b-68e9-4f57-b2de-7f0cad5896f0%7D&action=edit We are going point by point and solving all the issues as of now. I'd suggest you should

14 Sep 2026 16:16 AEST

what was said James McNamara · out

(no subject)

How are you going on fixing the ledger?

14 Sep 2026 16:16 AEST

what was said CountHQ · in

(no subject)

Ok sure thing James, We will add this info in the New tracker to make the P&L more accurate. However getting all of these information in time would be a challenge.

14 Sep 2026 16:12 AEST

what was said quenton@carterandassoc.com.au · out · email

Missing PO Details and Supplier Purchase Bills

(no specific reference to 1038324 in this message) Quenton replies to Atul's 10 Sept missing PO/purchase bill list asking 'why is this so?'. No new trade figures.

image.png not captured

14 Sep 2026 15:53 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 14/09/2026

(no specific reference to 1038326 in this message) AP report cover note from Obsidian Advisory (Atul Sangvekar); figures only in linked Google sheet/attached xlsx, body names no trade. AR report not included because the Export team emailed about AR adjustments; updated AR report to follow once adju…

Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, QC Fresh - AP Run 14.09.2026.xlsx not captured

14 Sep 2026 15:50 AEST

what was said James McNamara · out

(no subject)

Can you account for it ahead?

14 Sep 2026 15:38 AEST

what was said CountHQ · in

(no subject)

Hi @236103076434050 , We have not yet received the AQIS invoice for this trade. Once it is received, we will update the trade sheet and include the charges accordingly.

14 Sep 2026 14:46 AEST

what was said James McNamara · out

(no subject)

Does that include AQIS and other charges not billed by the FF?

14 Sep 2026 14:45 AEST

what was said Carter & Associates (agent) · out · 2 of our mailboxes hold it

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: [only the opening of this message is held]

14 Sep 2026 13:58 AEST

what was said Carter and associates · out

(no subject)

What is the $ value of the profit

14 Sep 2026 13:58 AEST

what was said Carter and associates · out

(no subject)

Thank you for both the details

14 Sep 2026 13:47 AEST

what was said CountHQ · in

(no subject)

Mercer_Mooney_2026-09-07_11520.00.pdf [media attached: document — not captured]

14 Sep 2026 13:47 AEST

what was said CountHQ · in

(no subject)

Hi Quenton, please attached supplier bill and our sales invoice. [media attached: document — not captured]

14 Sep 2026 13:39 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

Re: Export Invoice 07/09

#26109 / PO 1038318 is Mandarin Honey Royal Murcott; Favco requesting deposit payment.

image002.png not captured, image.png not captured

14 Sep 2026 13:39 AEST

what was said Carter & Associates Finance · in · email · 2 of our mailboxes hold it

Re: Export Invoice 07/09 - PO number is 1038318, plus two other things

Hi Quenton, The invoices relate to the following products/customers: * #26092 / PO 1038315 – Fresh Mandarin Honey Murcott * #26109 / PO 1038318 – Mandarin Honey Royal Murcott * #26057 / PO 1038267 – Mandarin Low Seeded Murcott (LSM) These are the invoices referenced in the payment reminder received from Jenny Hudgson at FAVCO. They are requesting deposit payments for invoices #26092 and #26109, an

image.png not captured, image.png not captured, image002.png not captured, image.png not captured, image.png not captured, image.png not captured, image.png not captured

14 Sep 2026 13:15 AEST

what was said CountHQ · in

(no subject)

Sure.

14 Sep 2026 13:07 AEST

what was said quenton@carterandassoc.com.au · out · email

Re: Export Invoice 07/09

Quenton asks bookkeeper which job/customer #26109/1038318 relates to.

image.png not captured, image002.png not captured

14 Sep 2026 13:07 AEST

what was said Quenton Carter · out · email

Fwd: Export Invoice 07/09 - PO number is 1038318, plus two other things

Atul Which jobs and customers are these jobs associated with ---------- Forwarded message --------- From: Jenny Hudgson <JennyH@favcoqld.com.au> Date: Mon, 14 Sep 2026 at 11:22 am Subject: Re: Export Invoice 07/09 - PO number is 1038318, plus two other things To: James McNamara <james@carterandassoc.com.au>, quenton@carterandassoc.com.au <quenton@carterandassoc.com.au> Cc: Matthew Kellythorn <Matt [only the opening of this message is held]

14 Sep 2026 13:03 AEST

what was said Carter and associates · out · 2 of our mailboxes hold it

(no subject)

Atul I need to see the Trafe Sheet and invoice for the trade / sale Please forward to me

14 Sep 2026 12:35 AEST

what was said CountHQ · in

(no subject)

Hi Quenton, Done, Could you please review and authorise it in the bank at your earliest convenience? [media attached: image — not captured]

14 Sep 2026 12:33 AEST

what was said Carter and associates · out

(no subject)

Need to set up out CBA a payment for James today

14 Sep 2026 12:32 AEST

what was said Carter and associates · out

(no subject)

Completed

14 Sep 2026 12:30 AEST

what was said Carter & Associates (agent) · out · 2 of our mailboxes hold it

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: [only the opening of this message is held]

14 Sep 2026 12:09 AEST

what was said CountHQ · in

(no subject)

Hi @189549875617848 , I have created a transfer draft from BOS to CBA #2546. Could you please review and authorise it in the bank at your earliest convenience? [media attached: image — not captured]

14 Sep 2026 12:02 AEST

what was said CountHQ · in

(no subject)

Hi Quenton, I will prepare transfer draft and let you know soon.

14 Sep 2026 11:22 AEST

what was said jennyh@favcoqld.com.au · in · email

Re: Export Invoice 07/09

Favco chases deposit payment for #26109/1038318.

image002.png not captured, image.png not captured

14 Sep 2026 11:22 AEST

what was said Jenny Hudgson · in · email · 2 of our mailboxes hold it

Re: Export Invoice 07/09 - PO number is 1038318, plus two other things

Good Morning Gents, Polite reminder please for the deposit payments for #26092/1038315 and #26109/1038318. And balance payment for the first Singapore load #26057/1038267. If you could please let us know when we can expect to receive? Thank you Jenny Jenny Hudgson Favco Group Mobile: Email: jennyh@favcoqld.com.au<mailto:jennyh@favcoqld.com.au> Website: www.favcoqld.com.au<http://ww

image002.png not captured, image.png not captured, image.png not captured

14 Sep 2026 10:28 AEST

what was said Carter and associates · out · 2 of our mailboxes hold it

(no subject)

I will do this on Monday as Sydney team must be done for the day. Can we process any payment and banking related task before 5 PM Sydney time? That way team still will be able to provide me the OTP I need to process the transactions.

14 Sep 2026 08:57 AEST

what was said Carter and associates · out

(no subject)

Message from BOS

14 Sep 2026 08:57 AEST

what was said Carter and associates · out

(no subject)

Good morning Quenton , funds were received from total fresh connection , trust this help

14 Sep 2026 06:30 AEST

what was said Carter & Associates (agent) · out

(no subject)

*Daily desk report — 2 items need attention* Reading email: yes (0 processed in the last 24h). Sending: held — only sends James has approved leave the desk. Live trades tracked: 23 (208 open obligations). Decisions awaiting you: 1255 — • Send FINAL CI CUSTOMER — trade 1038326 — TOTALFRESH • A message to cherrelyn@easterngreen.com.sg came back undelivered • A message to jcook@mercermooney.com came back undelivered Messages at the desk awaiting action: 14. Needs attention: • Outbound sending is silenced — the estate cannot send most email to counterparties or routine alerts (this watchdog stil [only the opening of this message is held]

14 Sep 2026 06:30 AEST

what was said Carter & Associates (agent) · out · 2 of our mailboxes hold it

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: [only the opening of this message is held]

14 Sep 2026 06:30 AEST

what was said Carter & Associates (agent) · out · 2 of our mailboxes hold it

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: [only the opening of this message is held]

14 Sep 2026 06:30 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: "Carter & Associates Finance" <carterandassoc@obsidianadvisory.com.au> Subject: Re: Updated invoice and Statement of Account Arrived: 6d ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

13 Sep 2026 06:30 AEST

what was said Carter & Associates (agent) · out

(no subject)

*Daily desk report — 2 items need attention* Reading email: yes (0 processed in the last 24h). Sending: held — only sends James has approved leave the desk. Live trades tracked: 23 (208 open obligations). Decisions awaiting you: 1254 — • Send FINAL CI CUSTOMER — trade 1038326 — TOTALFRESH • A message to cherrelyn@easterngreen.com.sg came back undelivered • A message to jcook@mercermooney.com came back undelivered Messages at the desk awaiting action: 14. Needs attention: • Outbound sending is silenced — the estate cannot send most email to counterparties or routine alerts (this watchdog stil [only the opening of this message is held]

13 Sep 2026 06:15 AEST

what was said Carter & Associates (agent) · out · 2 of our mailboxes hold it

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: [only the opening of this message is held]

13 Sep 2026 06:15 AEST

what was said Carter & Associates (agent) · out · 2 of our mailboxes hold it

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: [only the opening of this message is held]

13 Sep 2026 06:15 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: "Carter & Associates Finance" <carterandassoc@obsidianadvisory.com.au> Subject: Re: Updated invoice and Statement of Account Arrived: 5d ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

12 Sep 2026 06:31 AEST

what was said Carter & Associates (agent) · out

(no subject)

*Daily desk report — 2 items need attention* Reading email: yes (0 processed in the last 24h). Sending: held — only sends James has approved leave the desk. Live trades tracked: 23 (208 open obligations). Decisions awaiting you: 1251 — • Send FINAL CI CUSTOMER — trade 1038326 — TOTALFRESH • A message to cherrelyn@easterngreen.com.sg came back undelivered • A message to jcook@mercermooney.com came back undelivered Messages at the desk awaiting action: 14. Needs attention: • Outbound sending is silenced — the estate cannot send most email to counterparties or routine alerts (this watchdog stil [only the opening of this message is held]

12 Sep 2026 06:01 AEST

what was said Carter & Associates (agent) · out · 2 of our mailboxes hold it

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: [only the opening of this message is held]

12 Sep 2026 06:01 AEST

what was said Carter & Associates (agent) · out

(no subject)

*A message to the desk has had no action* This arrived at the export desk and the system has not actioned it: From: "Carter & Associates Finance" <carterandassoc@obsidianadvisory.com.au> Subject: Re: Updated invoice and Statement of Account Arrived: 4d ago It is flagged here so it doesn't sit unseen. Reply on the original to have the desk action it, or it will keep being surfaced until handled.

11 Sep 2026 19:34 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 11/09/2026

(no specific reference to 1038324 in this message) AP report cover note from Obsidian Advisory (Atul Sangvekar); figures only in linked Google sheet/attached xlsx, body names no trade. AR report not included because the Export team emailed about AR adjustments; updated AR report to follow once adju…

Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, QC Fresh - AP Run 11.09.2026.xlsx not captured

10 Sep 2026 22:04 AEST

what was said exports@carterandassoc.com.au · out · email

Missing PO Details and Supplier Purchase Bills

Desk pulling outstanding PO and purchase bill documents from trade files; will send to Atul directly as each is confirmed.

10 Sep 2026 22:02 AEST

what was said james@carterandassoc.com.au · out · email

Missing PO Details and Supplier Purchase Bills

(no specific reference to 1038324 in this message) James forwards Atul's missing PO/purchase bill list to the desk with only '???'. No new trade content.

image.png not captured

10 Sep 2026 21:20 AEST

what was said CountHQ · in

(no subject)

Bit confused here. what needs to be corrected? out of two AWB, they have receuved one. with the 1931 qty. so the other one they will recive too. right? the 1st line of invoice is the goods they must hv received i guess..! [media attached: image — not captured]

10 Sep 2026 19:37 AEST

what was said Carter and associates · out

(no subject)

It needs to be corrected

10 Sep 2026 19:35 AEST

what was said CountHQ · in

(no subject)

We need to change XERO invoice?

10 Sep 2026 19:17 AEST

what was said Carter and associates · out · 2 of our mailboxes hold it

(no subject)

QC Fresh 呢票 Total 件數2891, 但我地收到得1931 佢宜家STMT追找數 要同返供應商講 [media attached: document — not captured]

10 Sep 2026 17:58 AEST

what was said exports@carterandassoc.com.au · out · email

Missing PO Details and Supplier Purchase Bills

Eastern Green, strawberries: no Grower Connect purchase bill on Carter file yet; will follow up and send when it lands.

1038315_PO_v6.pdf not captured, 1038318_PO_v5.pdf not captured

10 Sep 2026 17:48 AEST

what was said exports@carterandassoc.com.au · out · email

Missing PO Details and Supplier Purchase Bills

Desk says outstanding PO / purchase bill documents are being pulled from trade files and will be forwarded invoice by invoice as confirmed.

10 Sep 2026 17:45 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

Missing PO Details and Supplier Purchase Bills

Listed: customer EASTERN GREEN MARKETING; purchase bill Not received; PO Received.

image.png not captured

10 Sep 2026 16:17 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

Open accounts - book corrections after today's reconciliation

(no specific reference to 1038326 in this message) Atul follows up to James: asks again whether to proceed with the changes in Xero outlined in the Export team's email.

Outlook-apj11vux.png not captured, Outlook-npeqxg14.png not captured, Outlook-hytxynmt.png not captured, Outlook-o2hzeh4m.png not captured, Outlook-ypzfouxk.png not captured, Outlook-b1mghcxc.png not captured, Outlook-5iyhbry0.png not captured, Outlook-lj3pefig.png not captured

10 Sep 2026 16:14 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 10/09/2026

(no specific reference to 1038324 in this message) AP report cover note from Obsidian Advisory (Atul Sangvekar); figures only in linked Google sheet/attached xlsx, body names no trade. AR report withheld pending AR adjustments requested by Export team. Asks whether AP payment should be processed to…

Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, QC Fresh - AP Run 10.09.2026.xlsx not captured

10 Sep 2026 12:17 AEST

what was said Carter & Associates (agent) · out

(no subject)

Understood, Quenton — leaving that one with James to sort directly since he's got the image and the trade detail in hand. On the group side, nothing new needs a joint decision right now. Trades in flight are moving normally, no fresh complaints in the last day. On money: collectable AR sits around 581k. The one live chase item is Sky Fresh-Fruits Import & Export, 95k outstanding at 317 days — that

10 Sep 2026 12:15 AEST

what was said Quenton · out

(no subject)

James is able to provide

10 Sep 2026 12:14 AEST

what was said Carter & Associates (agent) · out

(no subject)

Quenton — the image isn't coming through on my end again, just the text around it, so I can't read what's on it. Can you tell me which trade or customer this is for, and I'll pull the exact total straight away? If it's a general "what's going out tomorrow" question rather than one specific invoice, let me know and I'll check what's scheduled for dispatch and give you the totals across those trades

10 Sep 2026 12:12 AEST

what was said Quenton · out · 2 of our mailboxes hold it

(no subject)

Hi Total for tomorrow delivery [media attached: image — not captured]

9 Sep 2026 21:08 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

Open accounts - book corrections after today's reconciliation

(no specific reference to 1038326 in this message) Atul asks James and Quenton whether to proceed with the Export team's AR corrections (voids, credit notes, adjustments) in Xero, as this is the first time Export has sent AR instructions directly.

image.png not captured

9 Sep 2026 20:05 AEST

what was said bneexport@vision.com.au · in · email

1038315 / S00204089 - final sea waybill and phyto needed for Eastern Green clearance

Forwarded James 8 Sep: S00203486, CMA CGM Rossini V.636N is trade 1038318, not 1038315; 1 Sep confirmation both bookings same trade was wrong; draft BL to read shipper ref 1038318, consignee Eastern Green Marketing Pte Ltd, 630 ctns Murcott 18 kg + 1,210 ctns Murcott 9 kg = 1,840 cartons, net 22,23…

RE: URGENT - S00203486 is our trade 1038318, not 1038315 - please check the EDN/RFP, and draft B/L response.eml not captured, image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.gif not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.jpg not captured, WBL_AEL2086783.pdf not captured

9 Sep 2026 18:51 AEST

what was said exports@carterandassoc.com.au · out · email

1038315 / S00204089 - final sea waybill and phyto needed for Eastern Green clearance

(no specific reference to 1038318 in this message) C&A asks Vision (Mandy) for final sea waybill, phyto certificate and other clearance docs for 1038315 as Eastern Green's clearance contact requested them; C&A holds only draft BL of 2 Sep; re-issuing CI and packing list at 1,898 cartons.

9 Sep 2026 18:30 AEST

what was said james@carterandassoc.com.au · out · email

Your book — Wednesday 9 September

Duplicate strawberry number, cancelled; 1038324 is the live one.

9 Sep 2026 18:13 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

AP/AR Report 09/09/2026

(no specific reference to 1038326 in this message) AP/AR report cover note from Atul Sangvekar (Obsidian Advisory) dated 09/09/2026; figures only in linked Google Sheets (AR and AP) and attached xlsx files; body names no trade.

Outlook-lwmnqdil.png not captured, Outlook-nalha1wz.png not captured, Outlook-yvtjahxx.png not captured, Outlook-fseboy5c.png not captured, QC Fresh - AP Run 09.09.2026.xlsx not captured, 09092026 Carter___Associates_-_Aged_Receivables_Detail.xlsx not captured

9 Sep 2026 17:57 AEST

what was said exports@carterandassoc.com.au · out · email

Open accounts - book corrections after today's reconciliation

(no specific reference to 1038326 in this message) Exports desk to Atul: 23 AR book corrections (Sky Fresh, Freco void QC25004 AUD 8,960.00 duplicate, Barakat, Anusaya, Naidu, Total Fresh, Eastern Green, Eastern Wealth, Priority Produce, credit balances, Kibsons). CN-1038322 and CN-1038323 to CN-10…

9 Sep 2026 08:59 AEST

what was said exports@carterandassoc.com.au · out · email

RE: S00203486 / trade 1038318 — vessel, ETD, ETA please, and waybill check

Booking S00203486: amended draft waybill (1038318_draft_waybill_amended_v2.pdf) received; C&A asks Vision to reconcile shipper's ref, consignee, cargo, carton count, net and gross weight to corrected CI/PL; vessel/ETD/ETA and BL number still open; Vision confirmed EDN/RFP relodged against corrected…

1038318_draft_waybill_amended_v2.pdf not captured

9 Sep 2026 08:59 AEST

what was said Carter & Associates · out · email · 2 of our mailboxes hold it

RE: S00203486 / trade 1038318 — vessel, ETD, ETA please, and waybill check

Hi Mandy, Thank you — the amended draft waybill is filed on our side. Before we confirm no further changes are needed, could you please have your team check the draft line by line against the corrected commercial invoice and packing list for trade 1038318 / S00203486 that we sent through — shipper's reference, consignee, cargo description, carton count, net weight and gross weight — and confirm it

1038318_draft_waybill_amended_v2.pdf not captured

9 Sep 2026 08:59 AEST

what was said Carter & Associates · out · email

RE: S00203486 / trade 1038318 — vessel, ETD and ETA please, and confirmation the EDN/RFP are relodged

Hi Mandy, Thank you — the amended draft waybill is filed on our side. Before we confirm no further changes are needed, could you please have your team check the draft line by line against the corrected commercial invoice and packing list for trade 1038318 / S00203486 that we sent through — shipper's reference, consignee, cargo description, carton count, net weight and gross weight — and confirm it

1038318_draft_waybill_amended_v2.pdf not captured

9 Sep 2026 08:54 AEST

what was said bneexport@vision.com.au · in · email

RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached

Vision confirms EDN, RFP and waybill for S00203486 updated with correct 1038318 info; amended draft waybill attached (449829937 (1).pdf).

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.gif not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.jpg not captured, 449829937 (1).pdf not captured

9 Sep 2026 08:54 AEST

what was said VIF Export · in · email · 2 of our mailboxes hold it

RE: S00203486 / trade 1038318 — vessel, ETD and ETA please, and confirmation the EDN/RFP are relodged

Good morning James, Everything has been updated with the correct info (EDN,RFP,Waybill). Please see attached the amended draft waybill, can you let me know if any changes are required? Thanks

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.gif not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.jpg not captured, 449829937 (1).pdf not captured

9 Sep 2026 07:27 AEST

what was said tinas@favcoqld.com.au · in · email

Re: Export Invoice 07/09

Favco invoice 26109 resent with PO 1038318 (attachment 'Invoice with PO 1038318.pdf').

image002.png not captured, Invoice with PO 1038318.pdf not captured, 26092.pdf not captured

9 Sep 2026 07:27 AEST

what was said Tina Stone · in · email · 2 of our mailboxes hold it

RE: Export Invoice 07/09 - PO number is 1038318, plus two other things

Good morning James, Please find attached invoices 26092 & 26109 with PO 1038318 included.

image002.png not captured, Invoice with PO 1038318.pdf not captured, 26092.pdf not captured

9 Sep 2026 07:01 AEST

what was said jennyh@favcoqld.com.au · in · email

Re: Export Invoice 07/09

Favco will add PO 1038318 to #26109 and resend invoice and packing list.

image001.png not captured, image002.png not captured

9 Sep 2026 07:01 AEST

what was said Jenny Hudgson · in · email · 2 of our mailboxes hold it

RE: Export Invoice 07/09 - PO number is 1038318, plus two other things

Hi James, Thank you for advising your PO number for #26109 – we’ll update in the system and resend invoice and packing list. To confirm #26092 Opal 60: 229 (class 1) Opal 70: 338 (class 1) Fresh 42: 363 (comp) Fresh 48: 363 (comp) Citrus 42: 605 (class 2) Invoices for both #26092 & #26109 will be sent today to the below email address. Thank you Jenny Jenny Hudgson Favco Group Mobile:

image001.png not captured, image002.png not captured

9 Sep 2026 06:32 AEST

what was said Carter & Associates (agent) · out

(no subject)

Quenton — just to make sure I don't misfire on this, can you tell me which of these "more information" is about? 1) The sea freight invoice policy question we left open — whether "invoices to the purchasing customer" is a blanket rule for every sea shipment or just specific trades/customers, or 2) Something else entirely — a trade, a customer enquiry, or one of the links/photos that didn't come th

9 Sep 2026 06:30 AEST

what was said Quenton · out

(no subject)

more information

8 Sep 2026 22:55 AEST

what was said james@carterandassoc.com.au · out · email

Live trades tonight, 8 Sep — and three decisions only you can give

Was a second entry of the strawberry order and is cancelled.

8 Sep 2026 21:26 AEST

what was said messaging-service@post.xero.com · in · email

Statement from Carter & Associates for EASTERN GREEN MARKETING

(no specific reference to 1038324 in this message) Xero statement reminder from Carter & Associates Finance to Eastern Green Marketing: overdue account, outstanding total $166740.00 AUD; statement attached; body names no trade or invoice numbers.

Statement for EASTERN GREEN MARKETING As At 08Sep2026.pdf not captured

8 Sep 2026 20:31 AEST

what was said Carter and associates · out

(no subject)

Boss, please help

8 Sep 2026 20:31 AEST

what was said Carter and associates · out

(no subject)

08/1736 help me ya i jz need to know the shipper name first if they can't sent the awb now

8 Sep 2026 20:30 AEST

what was said Carter and associates · out

(no subject)

i need the awb to declare [media attached: image — not captured]

8 Sep 2026 19:43 AEST

what was said james@carterandassoc.com.au · out · email

RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached

S00203486 (trade 1038318, 1,840 cartons for Eastern Green, Singapore): asks vessel/ETD/ETA, EDN/RFP relodgement confirmation, BL number.

8 Sep 2026 19:43 AEST

what was said James McNamara · out · email · 2 of our mailboxes hold it

RE: S00203486 / trade 1038318 — vessel, ETD and ETA please, and confirmation the EDN/RFP are relodged

Hi Mandy, Following the corrected documents sent this afternoon for S00203486 (trade 1038318, 1,840 cartons for Eastern Green, Singapore), could you please confirm: 1. Vessel, ETD Brisbane and ETA Singapore. 2. That the EDN and RFP have been relodged against the corrected invoice and packing list, and the earlier ones withdrawn. 3. Bill of lading number once issued. Thanks, James James McNamara Ca

8 Sep 2026 18:05 AEST

what was said Carter and associates · out

(no subject)

URGENT Where do I find the invoice and awb for strawberries to eastern green?

8 Sep 2026 17:57 AEST

what was said james@carterandassoc.com.au · out · email

Trade 1038318 — Commercial Invoice and Packing List, CMA CGM Rossini V.636N

630 ctns Murcott OPAL Class 1 18 kg net at AUD 60.60; 1,210 ctns Murcott FRESH 9 kg net at AUD 32.00; 1,840 cartons, net 22,230 kg, gross 24,070 kg; CFR Singapore; invoice total AUD 76,898.00; CMA CGM Rossini V.636N, booking S00203486; BL still in draft with Vision.

1038318_Commercial_Invoice.pdf not captured, 1038318_Packing_List.pdf not captured

8 Sep 2026 17:57 AEST

what was said James McNamara · out · email · 2 of our mailboxes hold it

Trade 1038318 — Commercial Invoice and Packing List, CMA CGM Rossini V.636N

Good afternoon, Commercial invoice and packing list for trade 1038318 are attached — the Murcott container on the CMA CGM Rossini V.636N, booking S00203486, Brisbane to Singapore. - 630 cartons Murcott, OPAL brand Class 1, 18 kg net, at AUD 60.60 - 1,210 cartons Murcott, FRESH brand, 9 kg net, at AUD 32.00 - 1,840 cartons, net 22,230 kg, gross 24,070 kg - CFR Singapore - Invoice total AUD 76,898.0

1038318_Commercial_Invoice.pdf not captured, 1038318_Packing_List.pdf not captured

8 Sep 2026 17:54 AEST

what was said james@carterandassoc.com.au · out · email

RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached

630 ctns Murcott OPAL Class 1 18 kg net; 1,210 ctns Murcott FRESH 9 kg net; 1,840 cartons; net 22,230 kg; gross 24,070 kg; consignee Eastern Green Marketing Pte Ltd, CFR Singapore; invoice value AUD 76,898.00; 640 cartons / 24,260 kg figures came from C&A in error and are superseded.

1038318_Commercial_Invoice.pdf not captured, 1038318_Packing_List.pdf not captured

8 Sep 2026 17:54 AEST

what was said James McNamara · out · email · 2 of our mailboxes hold it

RE: S00203486 / trade 1038318 — corrected Commercial Invoice + Packing List attached, for the EDN/RFP relodgement

Hi Mandy, The corrected documents for S00203486 are attached — commercial invoice and packing list for trade 1038318. Please relodge the EDN and RFP against these and withdraw the ones raised off the 1038315 invoice. The figures, so you can check them against the draft bill of lading before it is finalised: - 630 cartons Murcott, OPAL brand Class 1, 18 kg net - 1,210 cartons Murcott, FRESH brand,

1038318_Commercial_Invoice.pdf not captured, 1038318_Packing_List.pdf not captured

8 Sep 2026 17:37 AEST

what was said james@carterandassoc.com.au · out · email

The book as it stands tonight — and four things only you can answer

Closed: cancelled, it was a duplicate. 1038324 is the strawberry number.

8 Sep 2026 17:27 AEST

what was said CountHQ · in

(no subject)

Done.

8 Sep 2026 17:13 AEST

what was said liam.fraser@vision.com.au · in · email

RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached

(no specific reference to 1038318 in this message) Liam Fraser (Vision) says item 4 (booking S00204405) was sent yesterday on WhatsApp.

image012.png not captured, image013.png not captured, image014.png not captured, image015.png not captured, image016.png not captured, image017.png not captured, image018.png not captured, image019.png not captured, image020.png not captured, image021.gif not captured, image022.png not captured, image023.jpg not captured

8 Sep 2026 17:13 AEST

what was said Liam Fraser · in · email · 2 of our mailboxes hold it

RE: URGENT - S00203486 is our trade 1038318, not 1038315 - please check the EDN/RFP, and draft B/L response

Hey guys, Number 4 sent yesterday on whatsapp Liam Fraser Director - Sales Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Centra

image012.png not captured, image013.png not captured, image014.png not captured, image015.png not captured, image016.png not captured, image017.png not captured, image018.png not captured, image019.png not captured, image020.png not captured, image021.gif not captured, image022.png not captured, image023.jpg not captured

8 Sep 2026 17:02 AEST

what was said bneexport@vision.com.au · in · email

RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached

Vision will update S00203486 references to 1038318; EDN/RFP had been created on the earlier (1038315) CIV; updated draft BL to follow.

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.gif not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.jpg not captured, WBL_AEL2086783.pdf not captured

8 Sep 2026 17:02 AEST

what was said VIF Export · in · email · 2 of our mailboxes hold it

RE: URGENT - S00203486 is our trade 1038318, not 1038315 - please check the EDN/RFP, and draft B/L response

Hi James, 1 S00203486, CMA CGM Rossini V.636N - Noted, I’ll update the references in our system. 2 Yes the EDN/RFP were created based on the CIV that was provided earlier. Please send the corrected doc’s asap and I will update the details accordingly 3 Draft bill of lading for S00203486 - Updated draft to follow once available. 4 Booking S00204405, OOCL Brisbane V.252N – checking on this with Liam

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.gif not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.jpg not captured, WBL_AEL2086783.pdf not captured

8 Sep 2026 16:00 AEST

what was said james@carterandassoc.com.au · out · email

Re: Export Invoice 07/09

Favco export invoice 000101631455 (AUD 50,760.00, dated 5 September) is PO 1038318; matches exactly: 630 cartons of 18 kg Murcott at $46.00 and 1,210 cartons of 9 kg at $18.00.

8 Sep 2026 16:00 AEST

what was said James McNamara · out · email · 2 of our mailboxes hold it

Re: Export Invoice 07/09 - PO number is 1038318, plus two other things

Hi Jenny, The purchase order number for your export invoice 000101631455 (AUD 50,760.00, dated 5 September) is 1038318. It matches your invoice exactly - 630 cartons of 18 kg Murcott at $46.00 and 1,210 cartons of 9 kg at $18.00. Please add the reference and resend, and we will code it against that order. Two other things while I have you. 1. PO 1038315 - could you please confirm in writing, in th

8 Sep 2026 16:00 AEST

what was said james@carterandassoc.com.au · out · email

RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached

S00203486, CMA CGM Rossini V.636N = 1038318. Draft BL to read shipper ref 1038318, consignee Eastern Green Marketing Pte Ltd, 630 ctns Murcott 18 kg + 1,210 ctns Murcott 9 kg = 1,840 cartons, net 22,230 kg / gross 24,070 kg; do not finalise at 640 cartons or 24,260 kg.

8 Sep 2026 16:00 AEST

what was said James McNamara · out · email · 2 of our mailboxes hold it

URGENT - S00203486 is our trade 1038318, not 1038315 - please check the EDN/RFP, and draft B/L response

Hi Mandy, Correcting our reference, and answering your draft bill of lading. Apologies - you queried this twice and you were right both times. 1. S00203486, CMA CGM Rossini V.636N, is our trade 1038318. It is NOT 1038315. 1038315 is booking S00204089, CMA CGM Etosha V.635N, which departed 3 September, ETA Singapore 18 September. Our confirmation to you on 1 September that both bookings related to

8 Sep 2026 14:41 AEST

what was said Carter & Associates (agent) · out

(no subject)

Understood — noting that as standing policy: sea freight documentation invoices go direct to the purchasing customer on each trade, not to a third party or just filed internally. I'll apply this going forward across our sea trades. To make sure it's actioned properly, one thing I need from whoever's setting this: is this a blanket rule for every customer on every sea shipment, or specific to a par

8 Sep 2026 14:39 AEST

what was said Carter and associates · out

(no subject)

One of the damm reasons the company is not getting paid!

8 Sep 2026 14:38 AEST

what was said Quenton · out

(no subject)

All sea freight doc invoices need to be sent to the purchasing customer

8 Sep 2026 14:38 AEST

what was said Carter and associates · out

(no subject)

All sea freight doc invoices need to be sent to the purchasing customer

8 Sep 2026 13:10 AEST

what was said bneexport@vision.com.au · in · email

RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached

Draft BL (449744001.pdf) issued for S00203486, CMA CGM Rossini V.636N (the shipment later confirmed as 1038318).

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.gif not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.jpg not captured, 449744001.pdf not captured

8 Sep 2026 12:22 AEST

what was said CountHQ · in

(no subject)

Hi @189549875617848 , I sent the SOA and invoice to Eastern Green yesterday.

8 Sep 2026 07:50 AEST

what was said Carter and associates · out · 4 of our mailboxes hold it

(no subject)

hello boss, I'm waiting for docs. I didn't receive, can you send me. I'll arrange payment immediately

7 Sep 2026 17:53 AEST

what was said Carter and associates · out · 2 of our mailboxes hold it

(no subject)

Message from Eastern Green, what is missing from happening with

7 Sep 2026 17:53 AEST

what was said Carter and associates · out

(no subject)

hello boss, I'm waiting for docs. I didn't receive, can you send me. I'll arrange payment immediately

7 Sep 2026 14:12 AEST

what was said bneexport@vision.com.au · in · email

RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached

(no specific reference to 1038318 in this message) Mandy (Vision): check with Quenton & James on the reference numbers; they are two separate live shipments; C&A provided the references for both and must confirm back.

image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.gif not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.png not captured, image011.jpg not captured

7 Sep 2026 14:07 AEST

what was said exports@carterandassoc.com.au · out · email

RE: Booking Confirmation — CMA CGM Rossini V.636N / Eastern Green / S00203486 — Commercial Invoice + Packing List attached

(no specific reference to 1038318 in this message) C&A asks Vision, before EDN/RFP are lodged against S00203486, whether the two bookings carrying reference 1038315 (S00204089 Etosha and S00203486 Rossini) are separate live bookings or a duplicated reference, which booking the CI/PL apply to, and S…

7 Sep 2026 13:56 AEST

what was said jennyh@favcoqld.com.au · in · email

Re: Export Invoice 07/09

(no specific reference to 1038318 in this message) Jenny (Favco) replies that Quenton needs to advise the C&A PO number, then Favco will add it and resend the export invoice.

image002.png not captured, image.png not captured

7 Sep 2026 13:17 AEST

what was said carterandassoc@obsidianadvisory.com.au · in · email

Re: Export Invoice 07/09

(no specific reference to 1038318 in this message) Atul Sangvekar (Obsidian Advisory, C&A bookkeeper) thanks Tina (Favco) for the export invoice and asks her to add the PO number and resend. Quotes Tina's 7 Sep 'Export Invoice 07/09' cover note (invoice attached, no figures in body).

image002.png not captured, image.png not captured

5 Sep 2026 11:54 AEST

what was said Carter & Associates (agent) · out

(no subject)

Got it — that's an enquiry for Brisbane to Singapore, sea, 1,260 cartons, buy price AUD 19 each. Good news: we do hold current sea rates for that run, several carriers (ANL, Cosco, PIL, ANL/OOCL/PIL combos) across 20ft and 40ft reefers, 7 to 10 day transit. To turn that into an actual sell price I'm missing two things the system needs: what's the commodity, and what's the gross weight per carton?

5 Sep 2026 11:51 AEST

what was said Quenton · out

(no subject)

https://carter-associates-agents-prod.james-c71.workers.dev/enquiry/trade?o=BNE&d=SIN&mode=sea&unit=CTN&qty=1260&each=19

3 Sep 2026 17:47 AEST

what was said James McNamara · out

(no subject)

Also note I. Your correspondence that it is an FOB trade.

3 Sep 2026 17:38 AEST

what was said Carter and associates · out

(no subject)

Yes

3 Sep 2026 17:34 AEST

what was said CountHQ · in

(no subject)

Hi @189549875617848 , We have received the attached claim email from Nadan for your reference. Nadan has applied a rate of AUD 47.85 per carton, which is significantly higher than our sales rate. In addition, his email is unclear regarding the invoice number to which the claim relates. Would you like me to send an email to Nadan seeking clarification on both the rate discrepancy and the invoice nu

3 Sep 2026 12:39 AEST

what was said CountHQ · in

(no subject)

Hi @189549875617848 , this transfer still under pending for second approval. [media attached: image — not captured]

2 Sep 2026 19:41 AEST

what was said CountHQ · in

(no subject)

[media attached: image — not captured]

2 Sep 2026 19:41 AEST

what was said CountHQ · in

(no subject)

Hi @189549875617848 are going to approve this?

2 Sep 2026 19:05 AEST

what was said Carter and associates · out

(no subject)

Ok thanks

2 Sep 2026 18:40 AEST

what was said CountHQ · in

(no subject)

HI Quenton, I’m not sure how to cancel it, and I believe it is a standing instruction from QRIDA to us. As such, the payment will likely be automatically debited from our CBA account.

2 Sep 2026 18:36 AEST

what was said Carter and associates · out

(no subject)

I have set up the BOS to CBA transfer Awaiting secondary signing

2 Sep 2026 18:35 AEST

what was said Carter and associates · out

(no subject)

Please cancel the QRIDA payment in CBA Confirm when completed

2 Sep 2026 18:35 AEST

what was said Carter and associates · out

(no subject)

I have set it up

2 Sep 2026 18:24 AEST

what was said CountHQ · in

(no subject)

I will do this tomorrow as Sydney team must be done for the day. Can we process any payment and banking related task before 5 PM Sydney time? That way team still will be able to provide me the OTP I need to process the transactions.

2 Sep 2026 18:21 AEST

what was said Carter and associates · out

(no subject)

Atul Set up to transfer 18,500.00 to CBA today Thank you

2 Sep 2026 17:58 AEST

what was said James McNamara · out

(no subject)

Ok thanks

2 Sep 2026 17:46 AEST

what was said CountHQ · in

(no subject)

for payee detail.

2 Sep 2026 17:46 AEST

what was said CountHQ · in

(no subject)

I have sent email to Karen

2 Sep 2026 17:46 AEST

what was said James McNamara · out

(no subject)

Payer*

2 Sep 2026 17:45 AEST

what was said James McNamara · out

(no subject)

Please contact BOS and ask why we are never informed of payee?

2 Sep 2026 17:45 AEST

what was said James McNamara · out

(no subject)

Who?

2 Sep 2026 17:44 AEST

what was said CountHQ · in

(no subject)

Hi @189549875617848 I’ve just noticed that we’ve received $19k in the BOS account. Should we transfer $2k to the CBA account so that the QRIDA payment can be successfully debited from the CBA account?

2 Sep 2026 12:41 AEST

what was said Carter & Associates (agent) · out

(no subject)

James — same as the last link you sent, that's an internal enquiry desk URL and it needs your own login session to open, I can't pull anything off it from here. If this is about pricing a freight quote on an enquiry, just tell me the lane, product and buy price and I'll run the numbers properly with the live rate card rather than guessing off a link I can't see. If it's the same enquiry thread as

2 Sep 2026 12:40 AEST

what was said James · out

(no subject)

https://carter-associates-agents-prod.james-c71.workers.dev/enquiry/t/2dbec0fc93e9cab2f666cafd537e42a7172f765a5bd0d4fa/freight

2 Sep 2026 12:07 AEST

what was said James McNamara · out

(no subject)

Just email them?

2 Sep 2026 12:07 AEST

what was said James McNamara · out

(no subject)

I'm in HKG

2 Sep 2026 10:55 AEST

what was said Carter & Associates (agent) · out

(no subject)

That's just an Instagram reel link, Quenton — nothing I can pull business content out of on my end, and no context on what you wanted done with it. If it's something relevant to a customer, supplier or a product idea (a competitor promo, a packing style, a market trend), tell me in a line or two what caught your eye and I'll look into whether it's worth acting on. On the trades and money side, not

2 Sep 2026 10:54 AEST

what was said Quenton · out

(no subject)

https://www.instagram.com/reel/DcuA2vCTAEW/?igsi=cHRhMWFtYWp1cGUx

1 Sep 2026 21:38 AEST

what was said CountHQ · in

(no subject)

Hi @236103076434050 We are unable to access Corpay cross-Border account. Could you please provide credential to reconciled balance with our Xero file. Thanks!

1 Sep 2026 17:40 AEST

what was said Carter and associates · out

(no subject)

I need external payments as the funds in QEAC are also shy of our requirement

1 Sep 2026 17:28 AEST

what was said CountHQ · in

(no subject)

Hi @189549875617848 , noted, Just to let you know, the balance in CBA account #2546 is currently $2,466.35. Could you please advise, or arrange a transfer of approximately $2,000 into the CBA #2546 account if required?

1 Sep 2026 10:13 AEST

what was said Carter and associates · out

(no subject)

QRIDA attempted to process a Direct Debit for your loan account ending in 608 without success. It will be retried on 03/09/26. Contact us on

31 Aug 2026 18:24 AEST

what was said exports@carterandassoc.com.au · out · email

Trade 1038318 documents for review, and all three quotes with their cost stacks

(no specific reference to 1038318 in this message) Desk confirms cold-treatment correction: Quote 1 Chislett Black Box charge AUD 1.60/ctn (AUD 2,307.69) removed, sell AUD 42.27/ctn (was AUD 44.04/ctn); Quote 2 Boon Kee stack being rebuilt itemised; neither quote goes to customer until done. No in-…

31 Aug 2026 18:24 AEST

what was said Carter & Associates · out · email · 2 of our mailboxes hold it

Re: Trade 1038318 documents for review, and all three quotes with their cost stacks

Chislett quotes (Malaysia) — cold-treatment charge correction Nothing needed from you — this confirms your "No, not at all" and is now with the desk to fix. - Quote 1 (Chislett Black Box, 1,440 ctn, buy AUD 30/ctn): cold-treatment charge of AUD 1.60/ctn (AUD 2,307.69 total) removed as you directed. - Corrected sell for Quote 1: AUD 42.27/ctn (was AUD 44.04/ctn) — margin unchanged at 11% on cost. -

31 Aug 2026 18:18 AEST

what was said quenton@carterandassoc.com.au · out · email

Trade 1038318 documents for review, and all three quotes with their cost stacks

(no specific reference to 1038318 in this message) Quenton replies 'No, not at all!' to whether the Malaysian cold-treatment charge applies to the Chislett quotes.

31 Aug 2026 18:18 AEST

what was said Quenton Carter · out · email · 2 of our mailboxes hold it

Re: Trade 1038318 documents for review, and all three quotes with their cost stacks

No, not at all!

31 Aug 2026 12:22 AEST

what was said exports@carterandassoc.com.au · out · email

Trade 1038318 - version 4 documents, delivery address and weights filled

docs: Deliver To Vision Brisbane (Pinkenba), 729-739 MacArthur Avenue Central; Local Transport GROWER SUPPLIED; Nett Weight 22,410.00 kg (640 at 18kg net, 1,210 at 9kg net); Gross Weight 24,260.00 kg; invoice 640 at 60.60 and 1,210 at 32.00, AUD 77,504.00; not yet sent to Eastern Green, Vision o…

1038318_Commercial_Invoice_v4.pdf not captured, 1038318_Packing_List_v4.pdf not captured, 1038318_PO_v4.pdf not captured

31 Aug 2026 12:22 AEST

what was said Carter & Associates · out · email · 2 of our mailboxes hold it

Trade 1038318 - version 4 documents, delivery address and weights filled

Good afternoon Quenton, Replace the documents I sent earlier with these. Version 4 attached. Three fields were blank on the earlier set and are now filled, taken from trade 1038267 - the same grower, the same lane, in July: Deliver To Vision Brisbane (Pinkenba), 729-739 MacArthur Avenue Central, Pinkenba QLD Local Transport GROWER SUPPLIED Nett Weight 22,410.00 kg (640 at 18kg net, 1,210 at 9kg ne

1038318_Commercial_Invoice_v4.pdf not captured, 1038318_Packing_List_v4.pdf not captured, 1038318_PO_v4.pdf not captured

31 Aug 2026 12:17 AEST

what was said exports@carterandassoc.com.au · out · email

Full itemised cost stacks - trade 1038318 and the three quotes

Citrus Brisbane-Singapore, one 40ft reefer, ANL, 7 days, CFR Singapore, to forwarder 5 September, Favco Qld delivered Brisbane. Line 1 OPAL 640 ctn at 19kg: fruit at 48.00 = 30,720.00; freight 3,947.82; cost 34,765.55; sell 640 at 60.60 = 38,784.00; GP 4,018.45. Line 2 Fresh 1,210 ctn at 10kg: frui…

31 Aug 2026 12:17 AEST

what was said Carter & Associates · out · email · 2 of our mailboxes hold it

Full itemised cost stacks - trade 1038318 and the three quotes

Good afternoon Quenton, Two things: the Eastern Green documents are attached for your review, and all three quotes are below with their full cost stacks. ===================================================================== EASTERN GREEN - TRADE 1038318 - DOCUMENTS ATTACHED FOR REVIEW ===================================================================== Citrus, Brisbane to Singapore. One 40ft reef

31 Aug 2026 12:17 AEST

what was said exports@carterandassoc.com.au · out · email

The cost stacks - trade 1038318 and all three quotes

(no specific reference to 1038318 in this message) Internal holding note to Quenton: restates question whether the Boon Kee Supply (Quote 2) cost stack includes the ITCT cold-treatment charge; desk re-checking figures, full reply to follow. Body names no in-scope trade despite subject mentioning 10…

31 Aug 2026 12:17 AEST

what was said Carter & Associates · out · email · 2 of our mailboxes hold it

The cost stacks - trade 1038318 and all three quotes

Does the Boon Kee Supply (Quote 2) cost stack actually include the ITCT cold-treatment charge within its lump 'sea freight and port charges' line, or was it left out despite the note saying it's included in both Malaysia stacks? The desk is re-checking the figures behind its answer here — the full reply follows as soon as it stands. Reply to this email any time. CARTER & ASSOCIATES Excellence in F

31 Aug 2026 12:16 AEST

what was said exports@carterandassoc.com.au · out · email

Trade 1038318 documents for review, and all three quotes with their cost stacks

commercial invoice, packing list and PO for 1038318 attached for review; no figures in body.

1038318_Commercial_Invoice_v3.pdf not captured, 1038318_Packing_List_v3.pdf not captured, 1038318_PO_v3.pdf not captured

50 lines carry no time at all and sit at the end.

Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 13:48 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 15:25 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 15:25 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 15:25 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 15:25 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 14:52 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 14:51 AEDT; trade states at 9 Oct 2026 15:14 AEDT; WhatsApp messages at 9 Oct 2026 15:25 AEDT; WhatsApp pictures at 9 Oct 2026 15:13 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.

Actions on this trade

The acts

James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.

At DEPARTED

What is owed while a trade sits here: the final invoice and packing list regenerated on the transport document and the certified weights, the forwarder holding them, the customer holding the final invoice and the pre-alert, and every original the destination requires dispatched with its courier and tracking number recorded. Late here means: an original is recorded as having to travel with no courier record.

Documents

documentproducedit prints
COMMERCIAL INVOICE not stated no total on it recorded with no file on this machine
COMMERCIAL INVOICE not stated no total on it recorded with no file on this machine
COMMERCIAL INVOICE not stated no total on it recorded with no file on this machine
COMMERCIAL INVOICE not stated no total on it recorded with no file on this machine
COMMERCIAL INVOICE not stated no total on it recorded with no file on this machine
COMMERCIAL INVOICE not stated no total on it recorded with no file on this machine
COMMERCIAL INVOICE not stated no total on it recorded with no file on this machine
COMMERCIAL INVOICE not stated no total on it recorded with no file on this machine
PACKING LIST not stated no total on it recorded with no file on this machine
PACKING LIST not stated no total on it recorded with no file on this machine
PACKING LIST not stated no total on it recorded with no file on this machine
PACKING LIST not stated no total on it recorded with no file on this machine
PACKING LIST not stated no total on it recorded with no file on this machine
PACKING LIST not stated no total on it recorded with no file on this machine
PACKING LIST not stated no total on it recorded with no file on this machine
PACKING LIST not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
PURCHASE ORDER not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
TRANSPORT DOCUMENT not stated no total on it recorded with no file on this machine
credit note not stated no total on it recorded with no file on this machine

Received by email

filefromarrivedwhere it is
WBL_AEL2091080.pdfVIF Export29 Sep 2026 10:50 AEST in trade 1038318's 10_Correspondence
449829937 (1).pdfVIF Export9 Sep 2026 08:54 AEST in trade 1038318's 10_Correspondence
Invoice with PO 1038318.pdfTina Stone9 Sep 2026 07:27 AEST in trade 1038318's 10_Correspondence
26092.pdfTina Stone9 Sep 2026 07:27 AEST in trade 1038318's 10_Correspondence
WBL_AEL2086783.pdfVIF Export8 Sep 2026 17:02 AEST in trade 1038318's 10_Correspondence

Send

Send the overdue reminder

whatpressed bywhat became of it
Re: Trade 1038318 - Commercial Invoice and Packing List, CMA CGM Rossini V.636N - sizing manifest
to jenny@easterngreen.com.sg; cc jasmine@easterngreen.com.sg, mingfeng@easterngreen.com.sg
James McNamara
6 Oct 2026 15:56 AEDT
Sent at 6 Oct 2026 15:56 AEDT. Handed to Gmail. None of our own mailboxes was on it, so there is no delivered copy this desk can read back; a bounce would still show here.
Eastern Green Marketing Pte. Ltd., Murcotts, CMA CGM Rossini 636N: ETA Singapore, AEL2091080 (1038318)
to bneexport@vision.com.au, mandy.collins@vision.com.au, tennille.green@vision.com.au
James McNamara
6 Oct 2026 06:08 AEDT
Sent at 6 Oct 2026 06:08 AEDT. Handed to Gmail. None of our own mailboxes was on it, so there is no delivered copy this desk can read back; a bounce would still show here.
Trade 1038318 — Murcotts on CMA CGM Rossini V.636N, departed Brisbane
to atanosoche@easterngreen.com.sg, delphine@easterngreen.com.sg, eieimyintaung@easterngreen.com.sg, hanns@easterngreen.com.sg, jenny@easterngreen.com.sg, yongming@easterngreen.com.sg; cc bneexport@vision.com.au, mandy.collins@vision.com.au, liam.fraser@vision.com.au
James McNamara
5 Oct 2026 00:39 AEDT
Sent at 5 Oct 2026 00:39 AEDT. Handed to Gmail. None of our own mailboxes was on it, so there is no delivered copy this desk can read back; a bounce would still show here.
Invoice 1038318, AUD 76,898.00, reminder
to atanosoche@easterngreen.com.sg, eieimyintaung@easterngreen.com.sg, hanns@easterngreen.com.sg, jenny@easterngreen.com.sg, nat@easterngreen.com.sg, yongming@easterngreen.com.sg; cc james@carterandassoc.com.au, quenton@carterandassoc.com.au, exports@carterandassoc.com.au
James McNamara
4 Oct 2026 18:48 AEDT
Delivered: read back from james@carterandassoc.com.au, intact. the delivered copy carries every link, reference and amount whole, compared over the first 644 characters.
RE: Open sea shipments: position on each
to liam.fraser@vision.com.au, bneexport@vision.com.au, mandy.collins@vision.com.au; cc quenton@carterandassoc.com.au, james@carterandassoc.com.au
James McNamara
4 Oct 2026 18:37 AEDT
Delivered, and damaged on the way: read back from james@carterandassoc.com.au, 1 thing a recipient needs did not survive the journey.
Re: Trade 1038318 — Commercial Invoice and Packing List, CMA CGM Rossini V.636N
to jenny@easterngreen.com.sg; cc yongming@easterngreen.com.sg, delphine@easterngreen.com.sg, atanosoche@easterngreen.com.sg, jasmine@easterngreen.com.sg, mingfeng@easterngreen.com.sg, bneexport@vision.com.au, liam.fraser@vision.com.au
James McNamara
4 Oct 2026 15:20 AEDT
Sent at 4 Oct 2026 15:20 AEDT. Handed to Gmail. None of our own mailboxes was on it, so there is no delivered copy this desk can read back; a bounce would still show here.

On hold: the trade shows departed but not booked. Missing: the forwarder's booking confirmation, which the forwarder supplies. Record it with the press below, or settle the disagreement. James McNamara settles it.

What takes it forward

ARRIVED is reached by pressing one of its own acts, and PAID IN is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.

At any stage