Eastern Green Marketing, 192 Tray Strawberries to SIN, flew 20 Sep 2026, AUD 7,488.00 (1038330)
9 PAID INWhere it stands
- Where the goods are: due to have landed by the ETA held; no word yet from the carrier, the forwarder or the customer that it has, since 20 Sep 2026 19:50 AEST (the ETA held, Sun 20 Sep (an estimate until the carrier confirms))
- What the customer has been told: told the freight was booked, 19 Sep 2026 06:15 AEST (Vision's email to them (liam.fraser@vision.com.au)); not yet told it left and it arrived
- Receivable: nothing; the invoice is paid
- What happens next: It is being finished by hand, off the desk; nothing is sent on it from here.
- Not certain: An ETA passed with no recorded arrival is an arrival NOT YET CONFIRMED. It is never a delay unless the carrier or the forwarder says so.
- Not certain: That it left is taken from the ETD held; no word from the forwarder or the carrier says so.
Where this trade really stands
Eastern Green owes nothing on 1038330 (invoice AUD 7,488.00, paid AUD 7,098.00 plus credit note CN-1038330 AUD 390.00), but the Grower Connect bill INV-45621 (AUD 5,472.00 against AUD 4,896.00 on the order) and Vision bill 00242941 (AUD 1,815.00) are unresolved.
What is blocking it: The sale side is settled. Eastern Green's payment of 29 Sep covered the invoice net of the credit note, and we told them on 3 Oct that nothing further is due. The open matter is on the buy side: Grower Connect billed AUD 28.50 a tray, against AUD 25.50 on the purchase order and the AUD 22.50 we asked for on 3 Oct. The correction request is stale in James's queue. Separately, no carrier or forwarder word of QF71's arrival is held, though the customer's claim implies the fruit landed.
Sources that disagree
- Three different prices for the same load. Only Grower Connect can reissue the bill; James decides the price we press.
3 Oct, Gmail, exports@: We asked Grower Connect to bill 192 trays at AUD 22.50, AUD 4,320.00.
19 Sep, Xero: Grower Connect billed INV-45621 at AUD 28.50 a tray, AUD 5,472.00; the purchase order says AUD 25.50, AUD 4,896.00. - Our records hold no arrival confirmation while the customer's claim treats the fruit as received. Only Vision can confirm arrival and delivery of AWB 081-62243860.
20 Sep, desk record: Shipment record holds QF71 arrival as not stated; no carrier or forwarder word that it landed.
23 Sep, Gmail, exports@: Eastern Green's receiver inspection counted 17 of the 192 trays as waste and the credit note followed, which implies the load was received.
| Date | What the record says | Source |
|---|---|---|
| 18 Sep | Invoice 1038330 raised to Eastern Green: 192 trays at AUD 39.00, total AUD 7,488.00, due 2 Oct. Air waybill 081-62243860, Qantas QF71, Perth to Singapore. | Xero |
| 19 Sep | Grower Connect bill INV-45621 for 1038330: AUD 5,472.00 (AUD 28.50 a tray), due 20 Oct, unpaid. Purchase order of 17 Sep is AUD 25.50 a tray, AUD 4,896.00. | Xero |
| 23 Sep | Eastern Green accepted our offer of a credit for 10 of the 17 trays claimed as waste on the 192 received. | Gmail, exports@ |
| 29 Sep | Eastern Green's receipt of AUD 13,432.00 covered 1038324 and 1038330 net of CN-1038330. Invoice 1038330 shows AUD 7,098.00 paid, AUD 0 unpaid; credit note CN-1038330 (AUD 390.00) entered. | Xero |
| 3 Oct | CN-1038330 (10 trays at AUD 39.00, AUD 390.00) sent to Ei Ei and Delphine, saying 1038330 is settled. Grower Connect was asked to bill AUD 22.50 a tray, AUD 4,320.00. | Gmail, exports@ |
| 5 Oct | Vision's Angela Thompson and Liam Fraser said bill 00242941 is at AUD 1.80/kg, 1,000 kg minimum, plus a AUD 15 processing fee. | Gmail, exports@ |
| 6 Oct | Atul Sangvekar noted that INV-45621 was raised at AUD 28.50 a tray, not the AUD 22.50 requested, and asked whether to amend it. | Gmail, exports@ |
| 8 Oct | Hanns Wong wrote 'Eta Tuesday 384ctbs strawberries', which refers to a new load, not this one. | WhatsApp C&A - SIN - Eastern Green (AUST) |
Not known: Whether Grower Connect will reissue INV-45621 and at what price, and whether it ever confirmed supply in writing. Whether Quenton and Grower Connect agreed AUD 25.50 or another price by message. Carrier or forwarder confirmation of arrival and delivery of QF71. Whether James accepts Vision bill 00242941 at AUD 1,815.00 or wants the AUD 87.00 over the card raised. Atradius cover is not on the record.
Risk: Atradius cover is not on the record. Eastern Green has paid in full; the exposure is on our supplier bill and the Vision bill, not on the customer.
Also: Approve or amend the Grower Connect correction, James, Fri 9 Oct
Next: Ask Vision to confirm QF71 arrival and delivery, Quenton, Fri 9 Oct Read the drafted message on Approve
Read on 9 Oct from the invoices, payments, documents and messages held.
What the customer has been told
| Booked | Told 19 Sep 2026 06:15 AEST (Vision's email to them (liam.fraser@vision.com.au)) |
| Received by the forwarder | No word held; it has left |
| Departed | Not told yet (this step was reached 20 Sep 2026 06:00 AEST) |
| Arrived | Not told yet (this step was reached 20 Sep 2026 19:50 AEST) |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
| product | quantity | sell | buy |
|---|---|---|---|
| Strawberries | 192 Tray | sell AUD 39.00 per tray Declared at AUD 39.00 by Quenton Carter, 17 Sep 2026, via WhatsApp. That is 11.9 per cent on cost of AUD 34.84. Source: Quenton, WhatsApp 17 Sep 2026 20:55 AEST, confirmed 22:09; Xero invoice 1038330 of 18 Sep 2026, 192 trays at AUD 39.00, agrees. Cost AUD 6,689.00 over 192 trays (close-out note). |
buy AUD 25.50 per Tray landed or ex farm is not recorded |
The ledger
| document | counterparty | amount | state |
|---|---|---|---|
| bill INV-45621 / 1038330 - HOLD |
Grower Connect Pty Ltd linked by named on the document |
AUD 5,472.00 paid AUD 0.00, outstanding AUD 5,472.00, due in 11 days no instalment is recorded against this document |
Unpaid due 20 Oct 2026 no term printed on it |
| bill 00242941 / 1038330 |
VISION INTERNATIONAL linked by named on the document |
AUD 1,815.00 paid AUD 0.00, outstanding AUD 1,815.00, 9 days past due no instalment is recorded against this document |
Unpaid due 30 Sep 2026 no term printed on it |
| credit note CN-1038330 |
EASTERN GREEN MARKETING linked by named on the document |
AUD 390.00 paid not stated, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due not stated no term printed on it |
| invoice 1038330 |
EASTERN GREEN MARKETING linked by named on the document |
AUD 7,488.00 paid AUD 7,098.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 2 Oct 2026 no term printed on it |
Invoiced AUD 7,488.00, and the ledger carries nothing outstanding against it. Billed to us AUD 7,287.00, of which AUD 7,287.00 is outstanding.
Deposit and release
Release is standard. Our copy of Xero is too old to say what is paid today; payment is chased on its own invoice.
No instalment is recorded on this invoice, so the whole invoice is due before release.
No release has been recorded on this desk for this trade.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Credits asked of Obsidian
- CN-1038330, AUD 390.00: 10 trays at AUD 39.00 credited on the strawberries; asked of Obsidian Advisory on 28 Sep 2026. It is in Xero.
Open invoices for Eastern Green Marketing, each with its state
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
Supplier bills against our purchase orders
- Grower Connect Pty Ltd bill INV-45621 / 1038330 - HOLD, AUD 5,472.00: Differs from the PO
Differs from the purchase order (the PO governs): unit price on Strawberries, tray of 15 x 250 g punnets Tray: billed AUD 28.50, ordered AUD 25.50, AUD 576.00 over on 192; total: billed AUD 5,472.00, ordered AUD 4,896.00, AUD 576.00 over.
Vision International's bills against the rate card
Nothing is billed above the card.
- Bill 00242941 / 1038330: nothing over the card.
| Trade P&L | total |
|---|---|
| Revenue | AUD 7,098.00 |
| Cost of goods so far | AUD 1,815.00 |
| Gross profit | Incomplete: grower bill not in |
| Gross margin (% of revenue) | Incomplete: grower bill not in |
| Markup (% on cost) | Incomplete: grower bill not in |
After the trade: quoted against billed
Forwarder charges: quoted AUD 1,728.00, billed AUD 1,815.00, AUD 87.00 more than quoted (4.8% of the bill).
The desk holds no stack from before the shipment. The quote here is what the pricer would have quoted: the Vision rate card in force on the departure day, priced after the event. Source: the bill checker's pricing of Vision bill 00242941 on the card in force on the departure day (PER to SIN by air, Qantas (QF) AKE). Forwarder charges ex GST: the Vision rate card in force on the departure day (what the pricer would have quoted) against the Vision bills. Produce is compared on its own line. Gap is actual less quoted. The trade is open, with its bills in.
Forwarder charges, line by line
| Charge | Quoted | Billed | Gap | Why |
|---|---|---|---|---|
| Forwarder charges (the bill is one amount) Quoted: AUD 1,728.00 on 960 kg gross, the card priced all in. Billed: AUD 1,815.00, one line with no rate or weight on it, ex GST. |
AUD 1,728.00 | AUD 1,815.00 | AUD 87.00 over the quote |
|
- Grower Connect Pty Ltd bill INV-45621, 5472.00 AUD issued Sat 19 Sep, is linked to this trade and is neither the forwarder's nor the grower's, so it is not counted (it was issued before the trade flew).
Pricer corrections this trade is evidence for
- Add the Electronic Processing Fee to air quotes: the pricer already holds this position
- Quote the card minimum on PER to SIN AKE: the pricer already holds this position
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | 5 files in the folder are named as one |
| commercial invoice | 2 files in the folder are named as one |
| packing list | 2 files in the folder are named as one |
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
15 files sit in this trade's folder, of which 9 files are typed as a document and 6 files could not be typed from what they print.
Dates
Its calendar
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
7 things are missing, behind 16 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.
| what is missing | what it stops | who settles it |
|---|---|---|
| Not held | A captured message may affect the trade: A forwarder's response with invoice details in response to a billing inquiry (1038330) | James McNamara open 4 days by 5 Oct 2026 |
| An open question | GROWER CONNECT's bill INV-45621 / the trade - HOLD is AUD 5,472.00, against AUD 4,896.00 on the purchase order. Which figure is right? (1038330) | James McNamara open 2 days no by-when set |
| Two sources disagree | costed against billed: International Freight | James McNamara open 12 days no by-when set |
| To be done | Enter credit note CN-1038330 (AUD 390.00, 10 trays at AUD 39.00) against invoice 1038330 in Xero; the trade then stands at AUD 7,098.00 (raise invoice 1038330, AUD 7,488.00, first if it is not in Xero) (1038330) | Obsidian Advisory open 15 days no by-when set |
| Not held | GROWER CONNECT has not confirmed supply of Strawberries, tray of 15 x 250 g punnets, and a purchase order has gone. | James McNamara open 12 days no by-when set |
| Not held | Weigh Vision bill AUD 87.00 over card (1038330) | James McNamara open 2 days no by-when set |
| An open question | VIF Export asked and has had no answer — the trade (1038330) | james open 4 days by 6 Oct 2026 |
Freight
The freight
| mode and carrier | document | dates | weights |
|---|---|---|---|
| air Qantas, QF71 |
AWB 081-62243860 | departed 20 Sep 2026 arrived 20 Sep 2026 an estimate, which is never arrival |
gross weight not recorded chargeable weight not recorded |
Freight cost from the forwarder's bill in our copy of Xero: Vision International bill 00242941, AUD 1,815.00.
The dates, carrier, vessel and weights above are as recorded on the shipment; where one is missing, it prints as a gap and the forwarder's own document settles it.
Market
Market
- Duty into Singapore: 0%; no preference to claim, no COO for duty. At the border, on top of duty: Goods and Services Tax on imports 9%. Rivals: US, Chile, Peru, South Africa, Egypt, New Zealand, China 0%. (Singapore Customs - Duties and Dutiable Goods Overview, read 1 Oct)
- Singapore imports of strawberry in 2025: USD 206.4m. China 15%, Malaysia 12%, New Zealand 12%, Korea 10%, Australia 5% (UN Comtrade public preview, read 7 Oct)
- Australia's fruit and nut exports to Singapore: AUD 25.4m in 2026-06 to 2026-08, +8% on the same three months a year earlier. Domestic competition for the same buyers (ABS International Trade in Goods, merchandise exports (SITC, country), read 7 Oct)
- South Korea strawberry into Singapore: in season over the next eight weeks, against our strawberry window (Seolhyang, the winter premium berry). Rival fruit is on the shelf alongside ours (Seasonal export calendars (USDA FAS GAIN annual reports and industry bodies), read 7 Oct)
- Japan strawberry into Singapore: in season over the next eight weeks, against our strawberry window (Amaou, Tochiotome). Rival fruit is on the shelf alongside ours (Seasonal export calendars (USDA FAS GAIN annual reports and industry bodies), read 7 Oct)
- GROWER CONNECT (Perth and Wanneroo (strawberries, melons)): no rain, heat, frost or wind concern in the next 7 days (highs to 29, lows to 8). No ready date is held for this grower. 2 claims on GROWER CONNECT's fruit to date, the latest on trade 1038330 (Tue 29 Sep). (Bureau of Meteorology, state precis forecast, read 9 Oct)
- strawberry: 3 of 4 production regions have adverse weather in the next 7 days. Supply normal on weather alone (Bureau of Meteorology, state precis forecast, read 9 Oct)
- Brent: UNVERIFIED, so no price direction is drawn. the second source differs by 21.8%, more than 15%. Futures USD 102.96 (Fri 9 Oct); US EIA Brent SPOT price (Europe) via FRED USD 125.44 (Tue 6 Oct) (Brent front-month futures (BZ=F), ICE via Yahoo Finance chart endpoint, read 9 Oct)
- Singapore: Deepavali (Diwali) 8 Nov: a gifting and fruit demand peak in the Indian-diaspora and Indian trade; a public holiday. Sea freight to land before it should leave by c. 18 Oct; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- Singapore: Christmas Day 25 Dec to 26 Dec: public holiday; a retail peak in the weeks before. Sea freight to land before it should leave by c. 4 Dec; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- Singapore: Chinese New Year 6 Feb to 12 Feb: the largest fruit gifting season in the region (mandarins, grapes, pears); customs and ports close or slow for several days. Sea freight to land before it should leave by c. 16 Jan; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- Singapore: Ramadan 8 Feb to 9 Mar (approximate; moon sighting): a month of evening fruit demand across the Gulf and Malaysia, with shortened working hours at ports and customs. Sea freight to land before it should leave by c. 18 Jan; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
Commodity outlook. Feeds last read 9 Oct, 04:30 pm.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | EASTERN GREEN MARKETING PTE. LTD. | the counterparty record |
| Billed us | Grower Connect Pty Ltd | a bill in the ledger |
| Billed us | VISION INTERNATIONAL | a bill in the ledger |
| Grower | GROWER CONNECT | the purchase orders on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| VISION INTERNATIONAL | Adam Downing adam.downing@vision.com.au | proved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au | proved |
| EASTERN GREEN MARKETING PTE. LTD. | Cherrelyn atanosoche@easterngreen.com.sg | proved |
| VISION INTERNATIONAL | VIF Accounts bneaccounts@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Export bneexport@vision.com.au | proved |
| EASTERN GREEN MARKETING PTE. LTD. | Ei Ei eieimyintaung@easterngreen.com.sg | proved |
| VISION INTERNATIONAL | Gauresh Patel gauresh@vision.com.au | proved |
| EASTERN GREEN MARKETING PTE. LTD. | Hanns hanns@easterngreen.com.sg | proved |
| VISION INTERNATIONAL | Hugh Philip hugh.philip@vision.com.au | proved |
| EASTERN GREEN MARKETING PTE. LTD. | Jenny jenny@easterngreen.com.sg | proved |
| VISION INTERNATIONAL | Kaumil Patel kaumil.patel@vision.com.au | proved |
| VISION INTERNATIONAL | leanne.james@vision.com.au | proved |
| VISION INTERNATIONAL | Leigh Gadsby leigh@vision.com.au | proved |
| VISION INTERNATIONAL | Liam Fraser liam.fraser@vision.com.au | proved |
| VISION INTERNATIONAL | Mandy Collins mandy.collins@vision.com.au | proved |
| VISION INTERNATIONAL | Michael Thirgood mic@vision.com.au | proved |
| EASTERN GREEN MARKETING PTE. LTD. | Nat nat@easterngreen.com.sg | proved |
| VISION INTERNATIONAL | nathan.graham@vision.com.au | proved |
| VISION INTERNATIONAL | Romer Tortoza romer.tortoza@vision.com.au | proved |
| VISION INTERNATIONAL | Sean McGrory sean.mcgrory@vision.com.au | proved |
| VISION INTERNATIONAL | Tennille Green tennille.green@vision.com.au | proved |
| EASTERN GREEN MARKETING PTE. LTD. | Yong Ming yongming@easterngreen.com.sg | proved |
| GROWER CONNECT | Michael +61408266287 | unproved |
| VISION INTERNATIONAL | +61416229659 | unproved |
| GROWER CONNECT | Phillip Da Silva +61473905879 | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | Ei Ei +6585771127 | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | Cherrelyn +6593895585 | unproved |
| GROWER CONNECT | accounts@growerconnect.com.au | unproved |
| GROWER CONNECT | admin@growerconnect.com.au | unproved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au, liam.fraser@vision.com.au, sean.mcgrory@vision.com.au, bneexport@vision.com.au | unproved |
| VISION INTERNATIONAL | bneexport@vision.com.au, liam.fraser@vision.com.au | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | Cherrelyn cherrelyn@easterngreen.com.sg | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | Delphine delphine@easterngreen.com.sg | unproved |
| VISION INTERNATIONAL | Greg Firth greg.firth@vision.com.au | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | jenny@easterngreen.com.sg, delphine@easterngreen.com.sg, atanosoche@easterngreen.com.sg, yongming@easterngreen.com.sg | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | jenny@easterngreen.com.sg, yuriko@easterngreen.com.sg, zoey@easterngreen.com.sg, hanns@easterngreen.com.sg, yongming@easterngreen.com.sg, delphine@easterngreen.com.sg, atanosoche@easterngreen.com.sg | unproved |
| VISION INTERNATIONAL | liam.fraser@vision.com.au, bneexport@vision.com.au | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | Ming Feng mingfeng@easterngreen.com.sg | unproved |
| GROWER CONNECT | Phillip Da Silva phillip@growerconnect.com.au | unproved |
| VISION INTERNATIONAL | Pricing pricing@vision.com.au | unproved |
| GROWER CONNECT | Michael warehouse@growerconnect.com.au | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | yongming@easterngreen.com.sg, jenny@easterngreen.com.sg, delphine@easterngreen.com.sg | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | Yuriko yuriko@easterngreen.com.sg | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | Zoey zoey@easterngreen.com.sg | unproved |
Writing to us on this trade: Mandy Collins +61426721425; Carter & Associates Finance carterandassoc@obsidianadvisory.com.au; Liam Fraser liam.fraser@vision.com.au; VIF Export bneexport@vision.com.au; Angela Thompson +61416229659; Liam +61434614616; Nathan +61438720082; Jenny jenny@easterngreen.com.sg; Ei Ei eieimyintaung@easterngreen.com.sg.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at PAID IN.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| TRADE OPENED needs our word |
reached dated not stated, on a document, said by Carter & Associates on email |
15 pieces of evidence. Each move is a line on the timeline below. |
| BOOKED needs counterparty word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| DEPARTED needs document |
reached dated not stated, on a document disputed, two readings, both shown, neither chosen.
|
1 piece of evidence. Each move is a line on the timeline below. |
| ARRIVED needs counterparty word |
reached dated not stated, on a counterparty's word, which is not a document |
1 piece of evidence. Each move is a line on the timeline below. |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
part dated not stated, on a document. This stage needs BOTH the commercial invoice as a document on the trade AND a matching sales invoice in the ledger. The ledger invoice is the half that is missing. Owner: Obsidian Advisory. |
2 pieces of evidence. Each move is a line on the timeline below. |
| PAID IN needs document |
reached dated 29 Sep 2026, with no grade recorded |
no evidence |
| PAID OUT needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
Showing claims only. Show everything.
a claim James McNamara
a customer claim, accepted AUD 390.00
As per "Re: URGENT: Xero corrections, and today’s Eastern Green receipt", Tue 29 Sep: Hi Quenton and James, Regarding Point 2, as approved, we have issued the credit note in relation to the claim for Trade 1038330. Please let us know whether you would like us to raise a debit note to the supplier for the corresponding claim quantity. If so, kindly provide your preferred debit note format or a sample template, as we do not usually issue debit notes to suppliers. Upon receipt, we wil
21 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 13:48 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 17:11 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 17:11 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 17:11 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 17:11 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 17:04 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 14:51 AEDT; trade states at 9 Oct 2026 16:47 AEDT; WhatsApp messages at 9 Oct 2026 17:09 AEDT; WhatsApp pictures at 9 Oct 2026 17:04 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At ARRIVED
What is owed while a trade sits here: the customer advised, and the named consignee advised where he is not the customer. Late here means: the stated arrival date has passed with no notice from anyone.
Documents
| document | produced | it prints | |
|---|---|---|---|
| CREDIT NOTE | 24 Sep 2026 05:20 AEST | AUD 390.00 | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| PACKING LIST | not stated | no total on it | recorded with no file on this machine |
| PACKING LIST | not stated | no total on it | recorded with no file on this machine |
| PURCHASE ORDER | not stated | no total on it | recorded with no file on this machine |
| PURCHASE ORDER | not stated | no total on it | recorded with no file on this machine |
| PURCHASE ORDER | not stated | no total on it | recorded with no file on this machine |
| PURCHASE ORDER | not stated | no total on it | recorded with no file on this machine |
| PURCHASE ORDER | not stated | no total on it | recorded with no file on this machine |
| booking request | not stated | no total on it | recorded with no file on this machine |
| claim quality report | not stated | no total on it | recorded with no file on this machine |
| transport document | not stated | no total on it | recorded with no file on this machine |
Received by email
| file | from | arrived | where it is |
|---|---|---|---|
| Invoice INV-45621.pdf | Carter & Associates Finance | 6 Oct 2026 14:08 AEDT | in trade 1038330's 10_Correspondence |
| TAX INVOICE - 00242941 - QCFRESBNE (30-Sep-26).PDF | VIF Export | 5 Oct 2026 12:14 AEDT | in trade 1038330's 10_Correspondence |
| QC REPORT FOR CARTER & ASSOCIATES -INV#1038330-AWB# 081 6224 3860.pdf | Ei Ei | 21 Sep 2026 21:53 AEST | in trade 1038330's 05_Freight |
| TZ2607019167.pdf | Ei Ei | 21 Sep 2026 21:53 AEST | in trade 1038330's 10_Correspondence |
| Email Copy - 081-62243860.PDF | Liam Fraser | 19 Sep 2026 06:15 AEST | in trade 1038330's 05_Freight |
Send
Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.
| what | pressed by | what became of it |
|---|---|---|
| Bill 00242941: 1038330, Perth to Singapore to bneexport@vision.com.au; cc bneaccounts@vision.com.au, james@carterandassoc.com.au, quenton@carterandassoc.com.au, exports@carterandassoc.com.au |
James McNamara 4 Oct 2026 20:10 AEDT |
Delivered: read back from james@carterandassoc.com.au, intact. the delivered copy carries every link, reference and amount whole, compared over the first 284 characters. |
| Strawberries, 192 trays, 18 September load to Singapore (1038330) to phillip@growerconnect.com.au, admin@growerconnect.com.au; cc carterandassoc@obsidianadvisory.com.au, james@carterandassoc.com.au, quenton@carterandassoc.com.au, bneexport@vision.com.au, exports@carterandassoc.com.au |
James McNamara 3 Oct 2026 21:11 AEST |
Delivered, and damaged on the way: read back from james@carterandassoc.com.au, 1 thing a recipient needs did not survive the journey. |
| Eastern Green credit note CN-1038330 to carterandassoc@obsidianadvisory.com.au; cc nihar@counthq.com.au, joe@obsidianadvisory.com.au |
James McNamara 3 Oct 2026 21:10 AEST |
Sent at 3 Oct 2026 21:10 AEST. Handed to Gmail. None of our own mailboxes was on it, so there is no delivered copy this desk can read back; a bounce would still show here. |
| Credit note CN-1038330: strawberries, air waybill 081-62243860 (1038330) to eieimyintaung@easterngreen.com.sg, delphine@easterngreen.com.sg; cc jenny@easterngreen.com.sg, yongming@easterngreen.com.sg, atanosoche@easterngreen.com.sg, quenton@carterandassoc.com.au |
James McNamara 3 Oct 2026 21:09 AEST |
Delivered, and damaged on the way: read back from quenton@carterandassoc.com.au, 1 thing a recipient needs did not survive the journey. |
| Re: Xero: 1038332, 1038330 and CN-1038330 (Eastern Green strawberries) to carterandassoc@obsidianadvisory.com.au; cc james@carterandassoc.com.au, quenton@carterandassoc.com.au |
James McNamara recorded after the fact, 28 Sep 2026 20:40 AEST; not pressed on the desk |
Delivered, and damaged on the way: read back from james@carterandassoc.com.au, 9 things a recipient needs did not survive the journey. |
What takes it forward
DELIVERED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.
Move it on
It is at ARRIVED. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.
Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.