Eastern Green Marketing, 192 Tray Strawberries to SIN, flew 20 Sep 2026, AUD 7,488.00 (1038330)
9 PAID INWhere it stands
- Where the goods are: due to have landed by the ETA held; no word yet from the carrier, the forwarder or the customer that it has, since 20 Sep 2026 19:50 AEST (the ETA held, Sun 20 Sep (an estimate until the carrier confirms))
- What the customer has been told: told the freight was booked, 19 Sep 2026 06:15 AEST (Vision's email to them (liam.fraser@vision.com.au)); not yet told it left and it arrived
- Receivable: nothing; the invoice is paid
- What happens next: It is being finished by hand, off the desk; nothing is sent on it from here.
- Not certain: An ETA passed with no recorded arrival is an arrival NOT YET CONFIRMED. It is never a delay unless the carrier or the forwarder says so.
- Not certain: That it left is taken from the ETD held; no word from the forwarder or the carrier says so.
Where this trade really stands
Eastern Green owes nothing on 1038330 (invoice AUD 7,488.00, paid AUD 7,098.00 plus credit note CN-1038330 AUD 390.00), but the Grower Connect bill INV-45621 (AUD 5,472.00 against AUD 4,896.00 on the order) and Vision bill 00242941 (AUD 1,815.00) are unresolved.
What is blocking it: The sale side is settled. Eastern Green's payment of 29 Sep covered the invoice net of the credit note, and we told them on 3 Oct that nothing further is due. The open matter is on the buy side: Grower Connect billed AUD 28.50 a tray, against AUD 25.50 on the purchase order and the AUD 22.50 we asked for on 3 Oct. The correction request is stale in James's queue. Separately, no carrier or forwarder word of QF71's arrival is held, though the customer's claim implies the fruit landed.
Sources that disagree
- Three different prices for the same load. Only Grower Connect can reissue the bill; James decides the price we press.
3 Oct, Gmail, exports@: We asked Grower Connect to bill 192 trays at AUD 22.50, AUD 4,320.00.
19 Sep, Xero: Grower Connect billed INV-45621 at AUD 28.50 a tray, AUD 5,472.00; the purchase order says AUD 25.50, AUD 4,896.00. - Our records hold no arrival confirmation while the customer's claim treats the fruit as received. Only Vision can confirm arrival and delivery of AWB 081-62243860.
20 Sep, desk record: Shipment record holds QF71 arrival as not stated; no carrier or forwarder word that it landed.
23 Sep, Gmail, exports@: Eastern Green's receiver inspection counted 17 of the 192 trays as waste and the credit note followed, which implies the load was received.
| Date | What the record says | Source |
|---|---|---|
| 18 Sep | Invoice 1038330 raised to Eastern Green: 192 trays at AUD 39.00, total AUD 7,488.00, due 2 Oct. Air waybill 081-62243860, Qantas QF71, Perth to Singapore. | Xero |
| 19 Sep | Grower Connect bill INV-45621 for 1038330: AUD 5,472.00 (AUD 28.50 a tray), due 20 Oct, unpaid. Purchase order of 17 Sep is AUD 25.50 a tray, AUD 4,896.00. | Xero |
| 23 Sep | Eastern Green accepted our offer of a credit for 10 of the 17 trays claimed as waste on the 192 received. | Gmail, exports@ |
| 29 Sep | Eastern Green's receipt of AUD 13,432.00 covered 1038324 and 1038330 net of CN-1038330. Invoice 1038330 shows AUD 7,098.00 paid, AUD 0 unpaid; credit note CN-1038330 (AUD 390.00) entered. | Xero |
| 3 Oct | CN-1038330 (10 trays at AUD 39.00, AUD 390.00) sent to Ei Ei and Delphine, saying 1038330 is settled. Grower Connect was asked to bill AUD 22.50 a tray, AUD 4,320.00. | Gmail, exports@ |
| 5 Oct | Vision's Angela Thompson and Liam Fraser said bill 00242941 is at AUD 1.80/kg, 1,000 kg minimum, plus a AUD 15 processing fee. | Gmail, exports@ |
| 6 Oct | Atul Sangvekar noted that INV-45621 was raised at AUD 28.50 a tray, not the AUD 22.50 requested, and asked whether to amend it. | Gmail, exports@ |
| 8 Oct | Hanns Wong wrote 'Eta Tuesday 384ctbs strawberries', which refers to a new load, not this one. | WhatsApp C&A - SIN - Eastern Green (AUST) |
Not known: Whether Grower Connect will reissue INV-45621 and at what price, and whether it ever confirmed supply in writing. Whether Quenton and Grower Connect agreed AUD 25.50 or another price by message. Carrier or forwarder confirmation of arrival and delivery of QF71. Whether James accepts Vision bill 00242941 at AUD 1,815.00 or wants the AUD 87.00 over the card raised. Atradius cover is not on the record.
Risk: Atradius cover is not on the record. Eastern Green has paid in full; the exposure is on our supplier bill and the Vision bill, not on the customer.
Also: Approve or amend the Grower Connect correction, James, Fri 9 Oct
Next: Ask Vision to confirm QF71 arrival and delivery, Quenton, Fri 9 Oct Read the drafted message on Approve
Read on 9 Oct from the invoices, payments, documents and messages held.
What the customer has been told
| Booked | Told 19 Sep 2026 06:15 AEST (Vision's email to them (liam.fraser@vision.com.au)) |
| Received by the forwarder | No word held; it has left |
| Departed | Not told yet (this step was reached 20 Sep 2026 06:00 AEST) |
| Arrived | Not told yet (this step was reached 20 Sep 2026 19:50 AEST) |
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
| product | quantity | sell | buy |
|---|---|---|---|
| Strawberries | 192 Tray | sell AUD 39.00 per tray Declared at AUD 39.00 by Quenton Carter, 17 Sep 2026, via WhatsApp. That is 11.9 per cent on cost of AUD 34.84. Source: Quenton, WhatsApp 17 Sep 2026 20:55 AEST, confirmed 22:09; Xero invoice 1038330 of 18 Sep 2026, 192 trays at AUD 39.00, agrees. Cost AUD 6,689.00 over 192 trays (close-out note). |
buy AUD 25.50 per Tray landed or ex farm is not recorded |
The ledger
| document | counterparty | amount | state |
|---|---|---|---|
| bill INV-45621 / 1038330 - HOLD |
Grower Connect Pty Ltd linked by named on the document |
AUD 5,472.00 paid AUD 0.00, outstanding AUD 5,472.00, due in 11 days no instalment is recorded against this document |
Unpaid due 20 Oct 2026 no term printed on it |
| bill 00242941 / 1038330 |
VISION INTERNATIONAL linked by named on the document |
AUD 1,815.00 paid AUD 0.00, outstanding AUD 1,815.00, 9 days past due no instalment is recorded against this document |
Unpaid due 30 Sep 2026 no term printed on it |
| credit note CN-1038330 |
EASTERN GREEN MARKETING linked by named on the document |
AUD 390.00 paid not stated, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due not stated no term printed on it |
| invoice 1038330 |
EASTERN GREEN MARKETING linked by named on the document |
AUD 7,488.00 paid AUD 7,098.00, outstanding AUD 0.00 no instalment is recorded against this document |
Paid due 2 Oct 2026 no term printed on it |
Invoiced AUD 7,488.00, and the ledger carries nothing outstanding against it. Billed to us AUD 7,287.00, of which AUD 7,287.00 is outstanding.
Deposit and release
Release is standard. Our copy of Xero is too old to say what is paid today; payment is chased on its own invoice.
No instalment is recorded on this invoice, so the whole invoice is due before release.
No release has been recorded on this desk for this trade.
Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.
Credits asked of Obsidian
- CN-1038330, AUD 390.00: 10 trays at AUD 39.00 credited on the strawberries; asked of Obsidian Advisory on 28 Sep 2026. It is in Xero.
Open invoices for Eastern Green Marketing, each with its state
Changes in Xero
Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.
Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice
What this trade made
Supplier bills against our purchase orders
- Grower Connect Pty Ltd bill INV-45621 / 1038330 - HOLD, AUD 5,472.00: Differs from the PO
Differs from the purchase order (the PO governs): unit price on Strawberries, tray of 15 x 250 g punnets Tray: billed AUD 28.50, ordered AUD 25.50, AUD 576.00 over on 192; total: billed AUD 5,472.00, ordered AUD 4,896.00, AUD 576.00 over.
Vision International's bills against the rate card
Nothing is billed above the card.
- Bill 00242941 / 1038330: nothing over the card.
| Trade P&L | total |
|---|---|
| Revenue | AUD 7,098.00 |
| Cost of goods so far | AUD 1,815.00 |
| Gross profit | Incomplete: grower bill not in |
| Gross margin (% of revenue) | Incomplete: grower bill not in |
| Markup (% on cost) | Incomplete: grower bill not in |
After the trade: quoted against billed
Forwarder charges: quoted AUD 1,728.00, billed AUD 1,815.00, AUD 87.00 more than quoted (4.8% of the bill).
The desk holds no stack from before the shipment. The quote here is what the pricer would have quoted: the Vision rate card in force on the departure day, priced after the event. Source: the bill checker's pricing of Vision bill 00242941 on the card in force on the departure day (PER to SIN by air, Qantas (QF) AKE). Forwarder charges ex GST: the Vision rate card in force on the departure day (what the pricer would have quoted) against the Vision bills. Produce is compared on its own line. Gap is actual less quoted. The trade is open, with its bills in.
Forwarder charges, line by line
| Charge | Quoted | Billed | Gap | Why |
|---|---|---|---|---|
| Forwarder charges (the bill is one amount) Quoted: AUD 1,728.00 on 960 kg gross, the card priced all in. Billed: AUD 1,815.00, one line with no rate or weight on it, ex GST. |
AUD 1,728.00 | AUD 1,815.00 | AUD 87.00 over the quote |
|
- Grower Connect Pty Ltd bill INV-45621, 5472.00 AUD issued Sat 19 Sep, is linked to this trade and is neither the forwarder's nor the grower's, so it is not counted (it was issued before the trade flew).
Pricer corrections this trade is evidence for
- Add the Electronic Processing Fee to air quotes: the pricer already holds this position
- Quote the card minimum on PER to SIN AKE: the pricer already holds this position
Documents
The documents
The three a trade must be able to show
| document | is it in the folder |
|---|---|
| purchase order | 5 files in the folder are named as one |
| commercial invoice | 2 files in the folder are named as one |
| packing list | 2 files in the folder are named as one |
Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.
15 files sit in this trade's folder, of which 9 files are typed as a document and 6 files could not be typed from what they print.
Dates
Its calendar
A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
7 things are missing, behind 16 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.
| what is missing | what it stops | who settles it |
|---|---|---|
| Not held | A captured message may affect the trade: A forwarder's response with invoice details in response to a billing inquiry (1038330) | James McNamara open 4 days by 5 Oct 2026 |
| An open question | GROWER CONNECT's bill INV-45621 / the trade - HOLD is AUD 5,472.00, against AUD 4,896.00 on the purchase order. Which figure is right? (1038330) | James McNamara open 2 days no by-when set |
| Two sources disagree | costed against billed: International Freight | James McNamara open 12 days no by-when set |
| To be done | Enter credit note CN-1038330 (AUD 390.00, 10 trays at AUD 39.00) against invoice 1038330 in Xero; the trade then stands at AUD 7,098.00 (raise invoice 1038330, AUD 7,488.00, first if it is not in Xero) (1038330) | Obsidian Advisory open 15 days no by-when set |
| Not held | GROWER CONNECT has not confirmed supply of Strawberries, tray of 15 x 250 g punnets, and a purchase order has gone. | James McNamara open 12 days no by-when set |
| Not held | Weigh Vision bill AUD 87.00 over card (1038330) | James McNamara open 3 days no by-when set |
| An open question | VIF Export asked and has had no answer — the trade (1038330) | james open 4 days by 6 Oct 2026 |
Freight
The freight
| mode and carrier | document | dates | weights |
|---|---|---|---|
| air Qantas, QF71 |
AWB 081-62243860 | departed 20 Sep 2026 arrived 20 Sep 2026 an estimate, which is never arrival |
gross weight not recorded chargeable weight not recorded |
Freight cost from the forwarder's bill in our copy of Xero: Vision International bill 00242941, AUD 1,815.00.
The dates, carrier, vessel and weights above are as recorded on the shipment; where one is missing, it prints as a gap and the forwarder's own document settles it.
Market
Market
- Duty into Singapore: 0%; no preference to claim, no COO for duty. At the border, on top of duty: Goods and Services Tax on imports 9%. Rivals: US, Chile, Peru, South Africa, Egypt, New Zealand, China 0%. (Singapore Customs - Duties and Dutiable Goods Overview, read 1 Oct)
- Singapore imports of strawberry in 2025: USD 206.4m. China 15%, Malaysia 12%, New Zealand 12%, Korea 10%, Australia 5% (UN Comtrade public preview, read 7 Oct)
- Australia's fruit and nut exports to Singapore: AUD 25.4m in 2026-06 to 2026-08, +8% on the same three months a year earlier. Domestic competition for the same buyers (ABS International Trade in Goods, merchandise exports (SITC, country), read 7 Oct)
- South Korea strawberry into Singapore: in season over the next eight weeks, against our strawberry window (Seolhyang, the winter premium berry). Rival fruit is on the shelf alongside ours (Seasonal export calendars (USDA FAS GAIN annual reports and industry bodies), read 7 Oct)
- Japan strawberry into Singapore: in season over the next eight weeks, against our strawberry window (Amaou, Tochiotome). Rival fruit is on the shelf alongside ours (Seasonal export calendars (USDA FAS GAIN annual reports and industry bodies), read 7 Oct)
- GROWER CONNECT (Perth and Wanneroo (strawberries, melons)): no rain, heat, frost or wind concern in the next 7 days (highs to 29, lows to 8). No ready date is held for this grower. 2 claims on GROWER CONNECT's fruit to date, the latest on trade 1038330 (Tue 29 Sep). (Bureau of Meteorology, state precis forecast, read 9 Oct)
- strawberry: 3 of 4 production regions have adverse weather in the next 7 days. Supply normal on weather alone (Bureau of Meteorology, state precis forecast, read 9 Oct)
- Brent: UNVERIFIED, so no price direction is drawn. the second source differs by 21.8%, more than 15%. Futures USD 102.96 (Fri 9 Oct); US EIA Brent SPOT price (Europe) via FRED USD 125.44 (Tue 6 Oct) (Brent front-month futures (BZ=F), ICE via Yahoo Finance chart endpoint, read 9 Oct)
- Singapore: Deepavali (Diwali) 8 Nov: a gifting and fruit demand peak in the Indian-diaspora and Indian trade; a public holiday. Sea freight to land before it should leave by c. 18 Oct; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- Singapore: Christmas Day 25 Dec to 26 Dec: public holiday; a retail peak in the weeks before. Sea freight to land before it should leave by c. 4 Dec; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- Singapore: Chinese New Year 6 Feb to 12 Feb: the largest fruit gifting season in the region (mandarins, grapes, pears); customs and ports close or slow for several days. Sea freight to land before it should leave by c. 16 Jan; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
- Singapore: Ramadan 8 Feb to 9 Mar (approximate; moon sighting): a month of evening fruit demand across the Gulf and Malaysia, with shortened working hours at ports and customs. Sea freight to land before it should leave by c. 18 Jan; expect a lull after, and rival origins shipping into the same window (Published festival calendars (Chinese New Year, Ramadan, Diwali), read 7 Oct)
Commodity outlook. Feeds last read 9 Oct, 04:30 pm.
Who is on it
The parties
| role | who | where that came from |
|---|---|---|
| Customer | EASTERN GREEN MARKETING PTE. LTD. | the counterparty record |
| Billed us | Grower Connect Pty Ltd | a bill in the ledger |
| Billed us | VISION INTERNATIONAL | a bill in the ledger |
| Grower | GROWER CONNECT | the purchase orders on this trade |
Addresses and their state
| counterparty | address | state |
|---|---|---|
| VISION INTERNATIONAL | Adam Downing adam.downing@vision.com.au | proved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au | proved |
| EASTERN GREEN MARKETING PTE. LTD. | Cherrelyn atanosoche@easterngreen.com.sg | proved |
| VISION INTERNATIONAL | VIF Accounts bneaccounts@vision.com.au | proved |
| VISION INTERNATIONAL | VIF Export bneexport@vision.com.au | proved |
| EASTERN GREEN MARKETING PTE. LTD. | Ei Ei eieimyintaung@easterngreen.com.sg | proved |
| VISION INTERNATIONAL | Gauresh Patel gauresh@vision.com.au | proved |
| EASTERN GREEN MARKETING PTE. LTD. | Hanns hanns@easterngreen.com.sg | proved |
| VISION INTERNATIONAL | Hugh Philip hugh.philip@vision.com.au | proved |
| EASTERN GREEN MARKETING PTE. LTD. | Jenny jenny@easterngreen.com.sg | proved |
| VISION INTERNATIONAL | Kaumil Patel kaumil.patel@vision.com.au | proved |
| VISION INTERNATIONAL | leanne.james@vision.com.au | proved |
| VISION INTERNATIONAL | Leigh Gadsby leigh@vision.com.au | proved |
| VISION INTERNATIONAL | Liam Fraser liam.fraser@vision.com.au | proved |
| VISION INTERNATIONAL | Mandy Collins mandy.collins@vision.com.au | proved |
| VISION INTERNATIONAL | Michael Thirgood mic@vision.com.au | proved |
| EASTERN GREEN MARKETING PTE. LTD. | Nat nat@easterngreen.com.sg | proved |
| VISION INTERNATIONAL | nathan.graham@vision.com.au | proved |
| VISION INTERNATIONAL | Romer Tortoza romer.tortoza@vision.com.au | proved |
| VISION INTERNATIONAL | Sean McGrory sean.mcgrory@vision.com.au | proved |
| VISION INTERNATIONAL | Tennille Green tennille.green@vision.com.au | proved |
| EASTERN GREEN MARKETING PTE. LTD. | Yong Ming yongming@easterngreen.com.sg | proved |
| GROWER CONNECT | Michael +61408266287 | unproved |
| VISION INTERNATIONAL | +61416229659 | unproved |
| GROWER CONNECT | Phillip Da Silva +61473905879 | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | Ei Ei +6585771127 | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | Cherrelyn +6593895585 | unproved |
| GROWER CONNECT | accounts@growerconnect.com.au | unproved |
| GROWER CONNECT | admin@growerconnect.com.au | unproved |
| VISION INTERNATIONAL | angela.thompson@vision.com.au, liam.fraser@vision.com.au, sean.mcgrory@vision.com.au, bneexport@vision.com.au | unproved |
| VISION INTERNATIONAL | bneexport@vision.com.au, liam.fraser@vision.com.au | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | Cherrelyn cherrelyn@easterngreen.com.sg | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | Delphine delphine@easterngreen.com.sg | unproved |
| VISION INTERNATIONAL | Greg Firth greg.firth@vision.com.au | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | jenny@easterngreen.com.sg, delphine@easterngreen.com.sg, atanosoche@easterngreen.com.sg, yongming@easterngreen.com.sg | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | jenny@easterngreen.com.sg, yuriko@easterngreen.com.sg, zoey@easterngreen.com.sg, hanns@easterngreen.com.sg, yongming@easterngreen.com.sg, delphine@easterngreen.com.sg, atanosoche@easterngreen.com.sg | unproved |
| VISION INTERNATIONAL | liam.fraser@vision.com.au, bneexport@vision.com.au | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | Ming Feng mingfeng@easterngreen.com.sg | unproved |
| GROWER CONNECT | Phillip Da Silva phillip@growerconnect.com.au | unproved |
| VISION INTERNATIONAL | Pricing pricing@vision.com.au | unproved |
| GROWER CONNECT | Michael warehouse@growerconnect.com.au | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | yongming@easterngreen.com.sg, jenny@easterngreen.com.sg, delphine@easterngreen.com.sg | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | Yuriko yuriko@easterngreen.com.sg | unproved |
| EASTERN GREEN MARKETING PTE. LTD. | Zoey zoey@easterngreen.com.sg | unproved |
Writing to us on this trade: Mandy Collins +61426721425; Carter & Associates Finance carterandassoc@obsidianadvisory.com.au; Liam Fraser liam.fraser@vision.com.au; VIF Export bneexport@vision.com.au; Angela Thompson +61416229659; Liam +61434614616; Nathan +61438720082; Jenny jenny@easterngreen.com.sg; Ei Ei eieimyintaung@easterngreen.com.sg.
All eleven steps
The eleven stages
A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at PAID IN.
| stage | state, and what the evidence says | evidence |
|---|---|---|
| QUOTE needs our word |
not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent. |
no evidence |
| ORDER needs our word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| TRADE OPENED needs our word |
reached dated not stated, on a document, said by Carter & Associates on email |
15 pieces of evidence. Each move is a line on the timeline below. |
| BOOKED needs counterparty word |
not reached not evidenced, and the trade is past it. This is a hole. |
no evidence |
| DEPARTED needs document |
reached dated not stated, on a document disputed, two readings, both shown, neither chosen.
|
1 piece of evidence. Each move is a line on the timeline below. |
| ARRIVED needs counterparty word |
reached dated not stated, on a counterparty's word, which is not a document |
1 piece of evidence. Each move is a line on the timeline below. |
| DELIVERED needs our word |
not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored. |
no evidence |
| INVOICED needs document |
part dated not stated, on a document. This stage needs BOTH the commercial invoice as a document on the trade AND a matching sales invoice in the ledger. The ledger invoice is the half that is missing. Owner: Obsidian Advisory. |
2 pieces of evidence. Each move is a line on the timeline below. |
| PAID IN needs document |
reached dated 29 Sep 2026, with no grade recorded |
no evidence |
| PAID OUT needs document |
not reached nothing on this trade evidences it yet. |
no evidence |
| RECONCILED needs document |
not reached the cost stack has not been built yet, so there is nothing to strike a result against |
no evidence |
This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.
Showing mail only. Show everything.
what was said James McNamara · out · email
Re: Strawberry quotes today: Perth to Singapore on an SQ pallet priced too low
and again. where is your fucking IQ?
what was said Carter & Associates · out · email
Re: Strawberry quotes today: Perth to Singapore on an SQ pallet priced too low
Yes, the 21:45 reply copied Quenton. That is my error: I said it might and sent it anyway. The copy is added by the desk's code and I cannot switch it off. The item "Stop auto-copying Quenton when James drops him" is on your desk and needs a code change. Until it is built I will send you nothing on this thread except what you ask for. The table layout item is also waiting. CARTER & ASSOCIATES Exce
what was said James McNamara · out · email
Re: Strawberry quotes today: Perth to Singapore on an SQ pallet priced too low
you just did it again you idiot
what was said Carter & Associates · out · email · 3 of our mailboxes hold it
Re: Strawberry quotes today: Perth to Singapore on an SQ pallet priced too low
Quenton, Corrected strawberry figures, Perth to Singapore, checked against Vision's bills. These replace the table in my last email. Basis: - Buy price AUD 36.00 a tray (Michael, 8 Oct: $2.40 a punnet x 15). - Gross weight 5.0 kg a tray: Vision weighed our last two 192-tray loads (1038330, 1038332) at 960 kg each. - Vision's Perth freight is AUD 1.80 per kg of gross weight, all-in (handling, scree
what was saidWhatsApp Carter and associates · out
(no subject)
I have texted the grower to hold for now. Also I have reached out to the Malaysian Customer
what was saidWhatsApp Mandy Collins · in
(no subject)
Thanks for the update, so just to confirm - there will be no citrus arriving at Mode today?
what was saidWhatsApp Carter and associates · out
(no subject)
Please note the orders for Al Bakeware have been cancelled. The container I am trying to have the Malay Customer to take immediately i will up date today.
what was said Carter & Associates Finance · in · email · 3 of our mailboxes hold it
Fw: Invoice INV-45621 from Grower Connect Pty Ltd for QC-Fresh Pty Ltd
Hi James, I hope you are doing well. We have received the invoice from Grower Connect for trade #1038330. As per your email dated 03/10/2026, the grower was advised to create the trade bill at $22.50 per quantity. However, the invoice has been raised at $28.50 per quantity. Please find the attached bill for your reference. Could you please confirm whether the invoice should be amended or if the bi
image.png not captured, image.png not captured, image.png not captured, image.png not captured, Invoice INV-45621.pdf
what was said Liam Fraser · in · email · 3 of our mailboxes hold it
RE: Bill 00242941: 1038330, Perth to Singapore
Same as previous - min is 1000KG as communicated and on the sheet but Liam Fraser Director - Sales Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur Avenue Central, Pinkenba Q
10 attachments on this message and the record holds none of them not at all.
what was said VIF Export · in · email · 3 of our mailboxes hold it
RE: Bill 00242941: 1038330, Perth to Singapore
Hello, We were directed to bill this shipment at the rates advised by Liam. Please find related invoice attached for quick reference. $1.80/kg, and please note the minimum charge is 1000kg. There is also our standard CW1 processing fee of $15. @Liam Fraser<mailto:liam.fraser@vision.com.au> - can you please advise if any changes are required.
11 attachments on this message and the record holds none of them not at all.
what was said Carter & Associates · out · email · 3 of our mailboxes hold it
Bill 00242941: 1038330, Perth to Singapore
Hello, bill 00242941 for trade 1038330 (Eastern Green Marketing Pte. Ltd., Perth to Singapore, AWB 081-62243860) is AUD 1,815.00. Your card issued 11 Sep 2026 prices 1 AKE at 960 kg at AUD 1,728.00. That is AUD 87.00 above the card. Please send the line breakdown or a corrected bill. CARTER & ASSOCIATES Excellence in Fresh Produce
what was saidWhatsApp Quenton · out
(no subject)
Thank you for contacting Carter and associates! Please let us know how we can help you.
what was said Carter & Associates · out · email · 3 of our mailboxes hold it
Re: URGENT: Xero corrections, and today’s Eastern Green receipt
Hi Atul, On your question of 29 September: no debit note for 1038330. We have asked Grower Connect to bill that load at AUD 22.50 a tray across all 192 trays, AUD 4,320.00, as it did on 1038324. Please enter its bill at that price when it arrives. Separately, the credit note for the 1038324 claim (AUD 950.00) is numbered CN-1038331. Please renumber it CN-1038324 so it is not confused with trade 10
what was said Carter & Associates · out · email · 3 of our mailboxes hold it
Strawberries, 192 trays, 18 September load to Singapore (1038330)
Good morning Phil and Alesha, The 18 September load also arrived with wastage. The receiver's inspection counted 17 of the 192 trays as waste, and we have credited our customer for 10 of them. As with the 6 September load, please invoice this one at AUD 22.50 a tray across all 192 trays, AUD 4,320.00, quoting our purchase order 1038330. CARTER & ASSOCIATES Excellence in Fresh Produce
what was said Carter & Associates · out · email
Eastern Green credit note CN-1038330
Hi Atul, You entered credit note CN-1038330 in Xero on 29 September: Eastern Green, 10 trays of strawberries at AUD 39.00, AUD 390.00, against invoice 1038330. You did not send it to Eastern Green. Because you did not send it, we sent it to them ourselves today. CARTER & ASSOCIATES Excellence in Fresh Produce
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
Credit note CN-1038330: strawberries, air waybill 081-62243860 (1038330)
Dear Ei Ei and Delphine, As agreed on 23 September, please find attached our credit note for 10 trays of strawberries at AUD 39.00, AUD 390.00, against commercial invoice 1038330 (air waybill 081-62243860). Your payment of 29 September already took this credit into account, so invoice 1038330 is settled and nothing further is due on it. CARTER & ASSOCIATES Excellence in Fresh Produce [only the opening of this message is held]
what was saidWhatsApp Carter and associates · out
(no subject)
I have a container arriving at Mode this Wednesday This is for Al Bakrawe Jebel Ali May I have it’s ETD J Ali for the customer
what was saidWhatsApp Carter and associates · out
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Thank you Angela
what was saidWhatsApp Angela Thompson · in
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what was saidWhatsApp Angela Thompson · in
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Thanks Quenton. We have prepared these ones already and will apply them, just for next time
what was saidWhatsApp Carter and associates · out
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I shall request
what was saidWhatsApp Angela Thompson · in
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MK Fruits BB.xlsx [media attached: document — not captured]
what was saidWhatsApp Liam · in
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@189549875617848 refer to our chat for the actual all in sorry mate as discussed
what was saidWhatsApp Nathan · in
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$1.80/kg all-in Excludes $50 for AANZFTA COO
what was saidWhatsApp Carter and associates · out
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You may need to ask JAS how many 500 grams punnets trays packs would fit into an AKE or a PIP One is 84 mm and they currently house the 500g punnets. The other is 125 mm and is for the double stack 250’s. It might change as things warm up. If the 500 lid becomes a problem with pressure on the lid. We can increase the punnets size to 100mm from 84 mm and use the same lid. Then the box would also be
what was saidWhatsApp Carter and associates · out
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Hi Mandy Airfreight from Perth to KL AKE rate please I cannot find it in the rate card
what was saidWhatsApp Liam · in
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Sure for seafreight we will send all the docs to the customer but hold the BOL until you advise? Airfreight we just send on the email thread with the importer that the ai starts
what was saidWhatsApp James McNamara · out
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Can you guide?
what was saidWhatsApp James McNamara · out
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So we need to define it based on industry standards ideally
what was saidWhatsApp James McNamara · out
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Or if it's commercial invoice, it doesn't
what was saidWhatsApp James McNamara · out
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The trigger for payment gives them the legal right to the stock if it's all docs
what was saidWhatsApp James McNamara · out
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Issue is the definition of "on docs"
what was saidWhatsApp James McNamara · out
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Chicken and egg
what was saidWhatsApp James McNamara · out
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Yes
what was saidWhatsApp Liam · in
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Hey bro can do but remember with the seafreight if you haven’t been paid we need you guys to tell us when to send
what was saidWhatsApp James McNamara · out
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Can we please make it a matter of policy for vision to send docs to customers versus to us to onsend? Probably easier for all
what was saidWhatsApp James McNamara · out
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So they have the COO. Is that everything?
what was saidWhatsApp Carter and associates · out
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Thank you Mandy
what was saidWhatsApp Nathan · in
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I think that was Yes please Mandy 😉
what was saidWhatsApp Mandy Collins · in
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Docs have all been emailed to them as far as I’m aware, DHL courier will be collected tomorrow with the original doc’s and I will provide tracking details to all once available.
what was saidWhatsApp James McNamara · out
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I haven't seen them
what was saidWhatsApp James McNamara · out
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Have the documents been sent to the customer?
what was saidWhatsApp Carter and associates · out
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Anusaya are saying no Doc via DHL have arrived. May have the relevant track number Thank you
what was saidWhatsApp Carter and associates · out
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From Anusaya (India) “Need Coc Urgently So we can verify And arrange payment”
what was saidWhatsApp Carter and associates · out
(no subject)
Yes Mandy.
what was saidWhatsApp Mandy Collins · in
(no subject)
Did you want all the original docs couriered to them as well?
what was saidWhatsApp Carter and associates · out
(no subject)
Send all as requested please
what was saidWhatsApp Mandy Collins · in
(no subject)
@189549875617848 consignee is asking for the COO for the Nhava Sheva container. Would you like me to email it to them?
what was said Carter & Associates Finance · in · email · 3 of our mailboxes hold it
Re: URGENT: Xero corrections, and today’s Eastern Green receipt
Hi Quenton and James, Regarding Point 2, as approved, we have issued the credit note in relation to the claim for Trade 1038330. Please let us know whether you would like us to raise a debit note to the supplier for the corresponding claim quantity. If so, kindly provide your preferred debit note format or a sample template, as we do not usually issue debit notes to suppliers. Upon receipt, we wil
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what was said Carter & Associates Finance · in · email
Re: URGENT: Xero corrections, and today’s Eastern Green receipt
HI James, Noted below email. Thank you. Atul Sangvekar Accountant
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what was said Carter & Associates · out · email
Re: URGENT: Xero corrections, and today’s Eastern Green receipt
Hi Atul, One more, which I left out of my earlier email. Please don't send statements to customers. If a customer asks for one, send it to us first; we'll check it and send it on. The reason: several accounts are in dispute or being corrected, and a statement marked overdue reaches the customer before the figures are right. For example: • ENE received one on 28 September, 34 minutes after disputin
what was saidWhatsApp James McNamara · out
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what was saidWhatsApp James McNamara · out
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what was said James McNamara · out · email · 3 of our mailboxes hold it
Xero: 1038332, 1038330 and CN-1038330 (Eastern Green strawberries)
Hi Atul, Please raise these in Xero to match the documents on the email to Eastern Green you were copied on this morning: 1. Invoice 1038332, Eastern Green Marketing Pte Ltd: 190 trays strawberries at AUD 39.00, AUD 7,410.00, CPT Singapore, AWB 618-57649410. 2. Invoice 1038330, Eastern Green Marketing Pte Ltd: 192 trays strawberries at AUD 39.00, AUD 7,488.00, AWB 081-62243860. Its commercial invo
what was said James McNamara · out · email
RE: REQUEST INVOICE FOR AWB 618 5764 9410
Dear Jenny, Sally and team, Please find attached the documents for the second strawberry AKE, air waybill 618-57649410, Scoot TR 029, Perth to Singapore, 24 September 2026: - Commercial Invoice 1038332: 190 trays of strawberries at AUD 39.00, AUD 7,410.00, CPT Singapore. - Packing List 1038332: 190 trays in one AKE, 712.50 kg net, 950.00 kg gross. Also attached is Credit Note CN-1038330 for the fi
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what was said Jenny · in · email
REQUEST INVOICE FOR AWB 618 5764 9410
Dear Team, Please sent the invoice for AWB once available.
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what was said eieimyintaung@easterngreen.com.sg · in · email
Final claim 1038330
Eastern Green accepts credit notes for 10ctns and will absorb the remaining 7ctns of wastage.
what was said Ei Ei · in · email · 2 of our mailboxes hold it
RE: Final claim 1038330
Hi James, Thanks for your support, please proceed with credit notes for 10ctns. We will absorb the remaining 7ctns of wastage on our end. For future shipments, we would appreciate your attention to strawberry quality , along with your sharpest pricing. Thank you
what was said james@carterandassoc.com.au · out · email
Final claim 1038330
James offers credit for 10 cartons of the 17 claimed; says it wipes Carter's margin; packhouse owner acknowledged some fault (delayed ripeness).
what was said James McNamara · out · email · 2 of our mailboxes hold it
Re: Final claim 1038330
Hi Ei Ei, We can support 10. While this wipes our margin, it secures the supply without causing excess issues on a single load. The packhouse owner has acknowledged some fault and spoken with his growers about delayed ripeness for future orders. We are confident the following orders will be more suitable. Is that sufficient for Eastern Green? Thanks, James On Tue, 22 Sept 2026 at 20:21, Ei Ei <eie
what was said James McNamara · out · email
Re: Final claim 1038330
Hi Ei Ei, We can support 10. This wipes our margin and secure the packhouse for future orders. He has acknowledged and spoken with his gorowers [only the opening of this message is held]
what was said eieimyintaung@easterngreen.com.sg · in · email
Final claim 1038330
Final claim: quantity received 192 cartons; total wastage 17cartons; percentage 9%; asks how many cartons Carter will support with a credit note (AWB ).
what was said Ei Ei · in · email · 2 of our mailboxes hold it
Final claim 1038330
Hi Team, We have calculated the total wastage for the Australia Strawberries 250g as follows: * Quantity received: 192 cartons * Total wastage: 17cartons * Percentage : 9% Please review for this total wastage and let us know how many cartons you would be able to support with a credit note for us? Thank you
what was said eieimyintaung@easterngreen.com.sg · in · email
1038330
Eastern Green sends QC report for INV 1038330 / AWB as attachment; no figures in body.
QC REPORT FOR CARTER & ASSOCIATES -INV#1038330-AWB# 081 6224 3860.pdf not captured, TZ2607019167.pdf not captured
what was said Ei Ei · in · email · 2 of our mailboxes hold it
RE: 1038330
Hi tEAM Kindly refer attached QC report for AWB#. Thank you
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what was said exports@carterandassoc.com.au · out · email
1038330
AWB 081-62243860 Perth to Singapore; 192 trays of strawberries, one AKE, 720.00 kg net and 960.00 kg gross; CI and packing list sent the previous night.
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what was said Carter & Associates · out · email · 2 of our mailboxes hold it
1038330
Good morning The air waybill for trade 1038330 is attached: 081-62243860, Perth to Singapore. 192 trays of strawberries, one AKE, 720.00 kg net and 960.00 kg gross. Commercial invoice and packing list were sent last night. We will confirm the flight and arrival time with Vision and send them on. CARTER & ASSOCIATES Excellence in Fresh Produce
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what was said liam.fraser@vision.com.au · in · email
1038330
Vision sends AWB 081-62243860 for trade 1038330.
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what was said Liam Fraser · in · email · 2 of our mailboxes hold it
Re: 1038330
Hi all AWB attached Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946 ________________________________
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what was said exports@carterandassoc.com.au · out · email
1038330
Fruit from Grower Connect due into JAS Perth 18 Sep for Saturday uplift; Vision rate of 2 Sep Qantas PER-SIN AUD 1.80 per kg, 800 kg minimum per AKE, mon/tue flights only; if no Saturday service, book next Monday and move grower delivery to Sunday.
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
1038330
Good evening Liam, Nathan The commercial invoice and packing list for 1038330 are in your inbox, sent a few minutes ago. That leaves the flight. You said this afternoon that details would follow shortly and we have not had them, and the fruit was due into JAS Perth today for a Saturday uplift. Three things please, tonight if you can: 1. Has the fruit from Grower Connect arrived at JAS Perth? We ha
what was said exports@carterandassoc.com.au · out · email
Carter & Associates - company details for your accounts
PO 1038330 issued today (18 Sep 2026) to Grower Connect for 192 trays; Phil asked to confirm what he can supply over coming week.
what was said exports@carterandassoc.com.au · out · email
1038330
Commercial Invoice 1038330: AUD 7,488.00, CPT Singapore; 192 trays strawberries, Class 1, 15 x 250 g punnets per tray, one AKE; 720.00 kg net, 960.00 kg gross; Perth to Singapore by air, Vision International; origin Australia.
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what was said Carter & Associates · out · email · 2 of our mailboxes hold it
1038330
Good evening Please find attached the commercial invoice and packing list for trade 1038330. - Commercial Invoice 1038330: AUD 7,488.00, CPT Singapore - 192 trays of strawberries, Class 1, 15 x 250 g punnets per tray, one AKE - 720.00 kg net, 960.00 kg gross - Perth to Singapore by air, Vision International - Country of origin: Australia Vision has the booking in hand and we will send the air wayb
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what was said james@carterandassoc.com.au · out · email
1038330
James forwards Vision's request for the 1038330 packing list and CI to the exports desk, marked '!!!!!!!!!!!!!!!'.
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what was said James McNamara · out · email
Fwd: 1038330
!!!!!!!!!!!!!!! ---------- Forwarded message --------- From: Liam Fraser <liam.fraser@vision.com.au> Date: Fri, 18 Sept 2026 at 18:48 Subject: RE: 1038330 To: VIF Export <bneexport@vision.com.au>, exports < exports@carterandassoc.com.au> Cc: quenton <quenton@carterandassoc.com.au>, james < james@carterandassoc.com.au> @exports <exports@carterandassoc.com.au> please send packing list and commercial
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what was said liam.fraser@vision.com.au · in · email
1038330
Vision (Liam) again requests packing list and commercial invoice for 1038330.
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what was said Liam Fraser · in · email · 2 of our mailboxes hold it
RE: 1038330
@exports<mailto:exports@carterandassoc.com.au> please send packing list and commercial invoice Liam Fraser Director - Sales Vision International Logistics [mobilePhone] | [emailAddress] Liam.Fraser@vision.com.au<mailto:Liam.Fraser@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthur A
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what was saidWhatsApp Nathan · in
(no subject)
*Singapore* QF71/20 ETD 1215/20 ETA 1750/20 AWB 081-62243860 1 AKE Please send through CIV & PKL so we can complete docs for JAS.
what was said bneexport@vision.com.au · in · email
1038330
Vision requests CI and packing list for 1038330; flight details to follow shortly.
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what was said VIF Export · in · email · 2 of our mailboxes hold it
RE: 1038330
Please send Commercial Invoice and Packing List for 1038330 Flight details to follow shortly. Nathan Graham Export Manager Vision International Logistics [mobilePhone] | [emailAddress] nathan.graham@vision.com.au<mailto:nathan.graham@vision.com.au> [website] www.vision.com.au<https://www.vision.com.au/> [address] 729-739 MacArthu
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what was saidWhatsApp Liam · in
(no subject)
Avos have to go on SQ
what was saidWhatsApp Liam · in
(no subject)
MH is full
what was saidWhatsApp Liam · in
(no subject)
Space is tight on a Friday with short notice JAS are trying will come back to you asap
what was saidWhatsApp Carter and associates · out
(no subject)
How is the airline booking from perth progressing Are the booked and confirmed? The should be avos at Jas to day for Boon KUL 1 strawberry arriving tomorrow for Singapore cust is eastern green Please confirm
what was saidWhatsApp Quenton · out · 2 of our mailboxes hold it
(no subject)
Boon requesting
what was saidWhatsApp Quenton · out
(no subject)
From Boon
what was saidWhatsApp Quenton · out
(no subject)
Document we needed -invoice -packing list -awb -annz form
what was said exports@carterandassoc.com.au · out · email
Strawberry supply - today and the coming week
Amended PO 1038330: 192 trays, one AKE, for JAS Perth by 16:00 AWST 18 Sep 2026; Phil asked to confirm supply and variety; if not achievable Carter will stand freight booking down.
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
Strawberry supply - today and the coming week
Good afternoon Phil Two things, and the second is the one we need most. First, our amended Purchase Order 1038330 went to you earlier this afternoon: 192 trays, one AKE, for JAS Perth by 16:00 AWST today. Please confirm you can supply those 192 trays and the variety you are packing. Second, supply beyond today. We are likely to want a further two AKE of 192 trays over the coming days. Rather than
what was saidWhatsApp Quenton · out
(no subject)
Boon wants a AKE of strawberries as soon as Phil spares amp 43.50 for Boon
what was saidWhatsApp Quenton · out
(no subject)
Eastern will that a second strawberry AKE same costing and sale price.
what was said exports@carterandassoc.com.au · out · email
1038330
Amended booking: 192 trays, 1 AKE, 720 kg net, about 960 kg gross; CPT Singapore; Qantas AUD 1.80 per kg, 800 kg min; freight 1 AKE billed on actual weight AUD 1,728.00; electronic processing fee AUD 15.00; USB temperature recorder AUD 50.00.
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
1038330
Good afternoon Liam and team This amends our booking request for 1038330 sent a few minutes ago. The shipment is ONE AKE, not two. Shipment - Trade and PO number: 1038330 - Goods: 192 trays of strawberries, 1 AKE, 15 x 250 g punnets per tray - Weight: 720 kg net, about 960 kg gross - Grower: Grower Connect, delivering to JAS Perth today, Friday 18 September, by 16:00 - Consignee: Eastern Green Mar
what was said exports@carterandassoc.com.au · out · email
1038330
Amended PO supersedes earlier same-day version; ONE AKE not two; 192 trays strawberries, 15 x 250 g punnets per tray, AUD 25.50 per tray delivered, AUD 4,896.00 total; deliver JAS Perth C/O Vision by 16:00 AWST Fri 18 Sep 2026.
1038330_PO_v1.pdf not captured
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
1038330
Good afternoon Phil This amended purchase order supersedes the version we issued earlier today. The order is ONE AKE, not two. Please find attached our amended Purchase Order 1038330 for 192 trays of strawberries, one AKE, 15 x 250 g punnets per tray, at AUD 25.50 per tray delivered, AUD 4,896.00 in total. Delivery: JAS Perth C/O Vision International, 2 Tarlton Crescent, Perth Airport WA 6105, by
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what was saidWhatsApp Quenton · out
Carter and associates
1038330 1 only AKE not two from Phil [only the opening of this message is held]
what was saidWhatsApp Quenton · out
(no subject)
1038330 1 only AKE not two from Phil
what was said exports@carterandassoc.com.au · out · email
1038330
Original booking: 384 trays, 2 AKE of 192 trays; 1,440 kg net, about 1,920 kg gross; Eastern Green Marketing Pte Ltd, CPT Singapore; Qantas AUD 1.80 per kg, 800 kg min per AKE; freight AUD 3,456.00 + processing fee AUD 15.00 + 2 loggers AUD 100.00.
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
1038330
Good afternoon Liam and team Our Purchase Order 1038330 went to the grower this morning and you are copied on it. Shipment - Trade and PO number: 1038330 - Goods: 384 trays of strawberries, 2 AKE of 192 trays, 15 x 250 g punnets per tray - Weight: 1,440 kg net, about 1,920 kg gross - Grower: Grower Connect, delivering to JAS Perth today, Friday 18 September, by 16:00 - Consignee: Eastern Green Mar
what was said exports@carterandassoc.com.au · out · email
1038330
Original PO: 384 trays strawberries, two AKE of 192 trays each, 15 x 250 g punnets per tray, AUD 25.50 per tray delivered, AUD 9,792.00 total; deliver JAS Perth C/O Vision by 16:00 AWST Fri 18 Sep 2026.
1038330_PO_v1.pdf not captured
what was said Carter & Associates · out · email · 2 of our mailboxes hold it
1038330
Good afternoon Phil Please find attached our Purchase Order 1038330 for 384 trays of strawberries, two AKE of 192 trays each, 15 x 250 g punnets per tray, at AUD 25.50 per tray delivered, AUD 9,792.00 in total. Delivery: JAS Perth C/O Vision International, 2 Tarlton Crescent, Perth Airport WA 6105, by 16:00 AWST today, Friday 18 September 2026. Please quote PO 1038330 on the delivery docket and on
1038330_PO_v1.pdf not captured
what was said Carter & Associates · out · email
Purchase Order 1038330, strawberries 384 trays (2 AKE), delivery JAS Perth Friday 18 September
Good morning Phil Please find attached our Purchase Order 1038330 for 384 trays of strawberries, two AKE of 192 trays each, 15 x 250 g punnets per tray, at AUD 25.50 per tray delivered, AUD 9,792.00 in total. Delivery: JAS Perth C/O Vision International, 2 Tarlton Crescent, Perth Airport WA 6105, by 16:00 today, Friday 18 September 2026, for the Saturday 19 September flight. Please quote PO 103833
1038330_PO_v2.pdf not captured
what was said Carter & Associates · out · email
Booking request and Purchase Order 1038330: 2 AKE strawberries Perth to Singapore, Saturday 19 September
Good evening Liam and team Please book 2 AKE of strawberries, Perth to Singapore, on a Saturday 19 September 2026 flight, and confirm the flight and the JAS Perth cut-off. Shipment - Trade and PO number: 1038330 - Goods: 384 trays of strawberries, 192 trays per AKE, 15 x 250 g punnets per tray - Weight: 1,440 kg net, about 1,920 kg gross (5.00 kg gross per tray as JAS weighed our last AKE) - Growe
what was said Carter & Associates · out · email
Purchase Order 1038330, strawberries 384 trays (2 AKE), delivery JAS Perth Friday 18 September
Good evening Phil Please find attached our Purchase Order 1038330 for 384 trays of strawberries, two AKE of 192 trays each, 15 x 250 g punnets per tray, at AUD 25.50 per tray delivered, AUD 9,792.00 in total. Delivery: JAS Perth C/O Vision International, 2 Tarlton Crescent, Perth Airport WA 6105, by 16:00 on Friday 18 September 2026, for the Saturday 19 September flight. Please quote PO 1038330 on
1038330_PO_v1.pdf not captured
what was saidWhatsApp Carter & Associates (agent) · out
(no subject)
Morning Quenton — that last message looks like it came through as an auto-reply rather than an actual question, so I don't have anything new to action from it. Just to close the loop on where we left things: the Heathers watermelon quality issue on trade 1038146 (Frutulip, Dubai) is still the open item — I flagged that as a genuine spec failure needing a root cause explanation from Heathers, not a
what was saidWhatsApp Quenton · out
(no subject)
Thank you for contacting Carter and associates! Please let us know how we can help you.
what was saidWhatsApp Quenton · out
(no subject)
what was saidWhatsApp Carter & Associates (agent) · out
(no subject)
Quenton, we have a serious quality problem on trade 1038146. Heathers supplied 4,000kg of seedless watermelons to Frutulip in Dubai (delivered 12 May, invoice AUD 25,378). Frutulip came back on 15 May reporting seeds in the fruit — multiple customer complaints, market rejections, consumer confidence hit. This is a specification failure, not a minor quality gripe. They've asked for a full root caus
what was saidWhatsApp Quenton · out
(no subject)
1 Seedless water melons 2 heathers 3 no
what was saidWhatsApp Carter & Associates (agent) · out
(no subject)
I need a bit more context, Quenton. Are you referring to: 1. Product quality on a specific trade (which customer, which commodity)? 2. A grower's pack quality (which supplier)? 3. Quality feedback from the Thailand inquiry you asked about earlier? Let me know and I'll dig into it.
what was saidWhatsApp Quenton · out
(no subject)
Quality is not suitable
what was saidWhatsApp Carter & Associates (agent) · out
(no subject)
Good morning Quenton. We don't have a Brisbane to Bangkok sea reefer rate on file at the moment. Vision's consolidated rate sheet covers BNE air freight to nine destinations but Bangkok isn't one of them, and there's no sea reefer lane established for BKK. If you're looking at a customer inquiry or grower opportunity to Thailand, we'd need to get Liam Fraser at Vision to quote us a 40ft reefer rat
what was saidWhatsApp Quenton · out
(no subject)
Good Day Do you have sea freight rates from bris to Thailand available
21 lines carry no time at all and sit at the end.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 13:48 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 18:38 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 18:38 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 18:38 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 18:38 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 17:53 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 17:04 AEDT; trade states at 9 Oct 2026 18:17 AEDT; WhatsApp messages at 9 Oct 2026 18:38 AEDT; WhatsApp pictures at 9 Oct 2026 18:33 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.
Actions on this trade
The acts
James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.
At ARRIVED
What is owed while a trade sits here: the customer advised, and the named consignee advised where he is not the customer. Late here means: the stated arrival date has passed with no notice from anyone.
Documents
| document | produced | it prints | |
|---|---|---|---|
| CREDIT NOTE | 24 Sep 2026 05:20 AEST | AUD 390.00 | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| COMMERCIAL INVOICE | not stated | no total on it | recorded with no file on this machine |
| PACKING LIST | not stated | no total on it | recorded with no file on this machine |
| PACKING LIST | not stated | no total on it | recorded with no file on this machine |
| PURCHASE ORDER | not stated | no total on it | recorded with no file on this machine |
| PURCHASE ORDER | not stated | no total on it | recorded with no file on this machine |
| PURCHASE ORDER | not stated | no total on it | recorded with no file on this machine |
| PURCHASE ORDER | not stated | no total on it | recorded with no file on this machine |
| PURCHASE ORDER | not stated | no total on it | recorded with no file on this machine |
| booking request | not stated | no total on it | recorded with no file on this machine |
| claim quality report | not stated | no total on it | recorded with no file on this machine |
| transport document | not stated | no total on it | recorded with no file on this machine |
Received by email
| file | from | arrived | where it is |
|---|---|---|---|
| Invoice INV-45621.pdf | Carter & Associates Finance | 6 Oct 2026 14:08 AEDT | in trade 1038330's 10_Correspondence |
| TAX INVOICE - 00242941 - QCFRESBNE (30-Sep-26).PDF | VIF Export | 5 Oct 2026 12:14 AEDT | in trade 1038330's 10_Correspondence |
| QC REPORT FOR CARTER & ASSOCIATES -INV#1038330-AWB# 081 6224 3860.pdf | Ei Ei | 21 Sep 2026 21:53 AEST | in trade 1038330's 05_Freight |
| TZ2607019167.pdf | Ei Ei | 21 Sep 2026 21:53 AEST | in trade 1038330's 10_Correspondence |
| Email Copy - 081-62243860.PDF | Liam Fraser | 19 Sep 2026 06:15 AEST | in trade 1038330's 05_Freight |
Send
Nothing on this trade has been issued by this desk yet, so there is nothing to send from here. Press "issue a document" to produce the purchase order, commercial invoice and packing list; each gets a Send. Documents handed over from the old system are on Drive, not on this machine, and are not sent from here.
| what | pressed by | what became of it |
|---|---|---|
| Bill 00242941: 1038330, Perth to Singapore to bneexport@vision.com.au; cc bneaccounts@vision.com.au, james@carterandassoc.com.au, quenton@carterandassoc.com.au, exports@carterandassoc.com.au |
James McNamara 4 Oct 2026 20:10 AEDT |
Delivered: read back from james@carterandassoc.com.au, intact. the delivered copy carries every link, reference and amount whole, compared over the first 284 characters. |
| Strawberries, 192 trays, 18 September load to Singapore (1038330) to phillip@growerconnect.com.au, admin@growerconnect.com.au; cc carterandassoc@obsidianadvisory.com.au, james@carterandassoc.com.au, quenton@carterandassoc.com.au, bneexport@vision.com.au, exports@carterandassoc.com.au |
James McNamara 3 Oct 2026 21:11 AEST |
Delivered, and damaged on the way: read back from james@carterandassoc.com.au, 1 thing a recipient needs did not survive the journey. |
| Eastern Green credit note CN-1038330 to carterandassoc@obsidianadvisory.com.au; cc nihar@counthq.com.au, joe@obsidianadvisory.com.au |
James McNamara 3 Oct 2026 21:10 AEST |
Sent at 3 Oct 2026 21:10 AEST. Handed to Gmail. None of our own mailboxes was on it, so there is no delivered copy this desk can read back; a bounce would still show here. |
| Credit note CN-1038330: strawberries, air waybill 081-62243860 (1038330) to eieimyintaung@easterngreen.com.sg, delphine@easterngreen.com.sg; cc jenny@easterngreen.com.sg, yongming@easterngreen.com.sg, atanosoche@easterngreen.com.sg, quenton@carterandassoc.com.au |
James McNamara 3 Oct 2026 21:09 AEST |
Delivered, and damaged on the way: read back from quenton@carterandassoc.com.au, 1 thing a recipient needs did not survive the journey. |
| Re: Xero: 1038332, 1038330 and CN-1038330 (Eastern Green strawberries) to carterandassoc@obsidianadvisory.com.au; cc james@carterandassoc.com.au, quenton@carterandassoc.com.au |
James McNamara recorded after the fact, 28 Sep 2026 20:40 AEST; not pressed on the desk |
Delivered, and damaged on the way: read back from james@carterandassoc.com.au, 9 things a recipient needs did not survive the journey. |
What takes it forward
DELIVERED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.
Move it on
It is at ARRIVED. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.
Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.