Check a trade

Receivables due, next 7 days: AUD 9,202Departing, next 7 days: 1

Set up 4 Opened, details and POs · 2 overdue Shipping 5 Booked to delivered · 5 overdue Get paid 13 Invoiced, awaiting payment · 13 overdue Pay suppliers and close 35 Paid in; bills and reconcile · 32 overdue

Trade	Customer	Product	Route	Value	Steps	Days at step	Next action	Who	Due
Lost15 trades
1038155	Customer missing	Hass avocados320 trays	Route missing	AUD 10,560.00	Not started	1 day	Issue the purchase order, commercial invoice and packing list	QCQuenton	137 days overdue
1038159	Customer missing	Rockmelons264 cartons	Route missing	AUD 12,804.00	Not started	6 days	Issue the purchase order, commercial invoice and packing list	QCQuenton	133 days overdue
1038305	Customer missing	Hass avocados960 trays	Route missing	AUD 18,240.00	Opened	17 days	Name the customer on this trade	QCQuenton	15 days overdue
1038302	Customer missing	Hass avocados749 trays	Air	AUD 15,729.00	Opened	17 days	Name the customer on this trade	QCQuenton	15 days overdue
1038292	Heng Wan Fruit Enterprise	Navel oranges1,260 cartons	Route missing	AUD 60,858.00	Opened	10 days	Get the grower's bill	OAObsidian	15 days overdue
1038148	Freshmart Singapore	HASS AVOCADOS 28-30CT PREMIUM CLASS384	BNE → SINAir	AUD 22,656.00	Invoiced	155 days	Trade 1038148 (384 trays Hass avocados, BNE to SIN) is closed: it was cancelled on 8 May before it flew, invoice 1038148 for AUD 22,656.00 is cancelled, and Sky Fresh is owed no journey notices.Clear Closed, cancelled Next: Correct the trade record: clear false journey milestones (the desk)	QCQuenton	40 hours overdue
1038327	Boon Kee Supply	Strawberries192 trays	Route missing	AUD 8,064.00	Paid out	283 days	Nothing waiting
1038325	Customer missing	Strawberries192 trays	Route missing	AUD 7,296.00	Opened	1 day	Name the customer on this trade	QCQuenton	No date
1038322	Customer missing	Citrus1,260 cartons	Route missing	AUD 50,400.00	Opened	1 day	Name the customer on this trade	QCQuenton	No date
1038321	Customer missing	Citrus1,260 cartons	Route missing	AUD 50,400.00	Opened	1 day	Name the customer on this trade	QCQuenton	No date
1038313	Customer missing	Details missing	Route missing	No price	Opened	56 days	Issue the purchase order, commercial invoice and packing list	QCQuenton	No date
1038311	Customer missing	Hass avocados195 cartons	Route missing	AUD 6,337.50	Not started	30 days	Issue the purchase order, commercial invoice and packing list	QCQuenton	No date
1038308	Customer missing	Hass avocados760 trays	Route missing	AUD 15,200.00	Opened	30 days	Name the customer on this trade	QCQuenton	No date
1038306	Customer missing	Hass avocados1,931 trays	Route missing	AUD 36,689.00	Opened	17 days	Name the customer on this trade	QCQuenton	No date
1038286	Heng Wan Fruit Enterprise	Navel oranges1,260 cartons	Route missing	AUD 60,858.00	Booked	10 days	Issue the commercial invoice and packing list	QCQuenton	No date

264 cartons Rockmelons, AUD 12,804.00 (1038159) Close

264 cartons Rockmelons, AUD 12,804.00 (1038159)

not placed

1 QUOTE2 ORDER3 TRADE OPENED4 BOOKED5 DEPARTED6 ARRIVED7 DELIVERED8 INVOICED9 PAID IN10 PAID OUT11 RECONCILED

Customer

Not held

Product

Rockmelons, 14.5 kg carton

Quantity

264 cartons

From

Not held

Air or sea

Not held

Incoterm

Not held

Payment term

Not held

Invoiced

Not held

Outstanding

Not held

Air waybill or bill of lading

Not held

Carrier

Not held

Folder

1038159 · EASTERN GREEN MARKETING PTE. LTD. · Rockmelons · Singapore · did not proceed

Wanted by

Not held

Where it stands

Where the goods are: no shipment in flight (no booking, departure or arrival held)
What the customer has been told: nothing yet
Receivable: nothing yet; no invoice is raised
What happens next: On hold: 2 questions only Quenton Carter or James McNamara can answer are open on this trade. It is on the desk regardless; the questions are under "What is waiting, and on whom".. It is being finished by hand, off the desk; nothing is sent on it from here. The folder still needs a purchase order, a commercial invoice and a packing list.

What the customer has been told

Booked	Not reached yet
Received by the forwarder	Not reached yet
Departed	Not reached yet
Arrived	Not reached yet

Sold, bought and P&L

Sold and bought, invoiced and billed

The lines

product	quantity	sell	buy
Rockmelons, 14.5 kg carton	264 cartons	sell AUD 48.50 per carton Declared at AUD 48.50 by Quenton Carter, 18 May 2026, via email. Source: Quenton's trade request form 1038159, email 18 May 2026 09:20 AEST: SELL PRICE PER PACK 48.5. Cancelled by Quenton before it flew.	buy not stated landed or ex farm is not recorded

The ledger

document	counterparty	amount	state
bill INV-11973 / 1038159	Phyto Services Pty Ltd linked by named on the document	AUD 275.00 paid AUD 0.00, outstanding AUD 165.00, 133 days past due no instalment is recorded against this document	Unpaid due 29 May 2026 no term printed on it
credit note INV-11973 / 1038159	Phyto Services Pty Ltd linked by named on the document	AUD 110.00 paid not stated, outstanding AUD 0.00 no instalment is recorded against this document	Paid due not stated no term printed on it

Invoiced not stated, and the ledger carries nothing outstanding against it. Billed to us AUD 275.00, of which AUD 165.00 is outstanding.

Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.

Changes in Xero

Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.

Raise a draft sales invoice from our commercial invoice

Replace a supplier bill's lines from the reissued supplier invoice

What this trade made

No result has been struck for this trade yet. 4 cost lines are held against its cost stack so far. The desk strikes one for itself once the actual cost stack is complete — nothing here waits on a person to press it.

Documents

The documents

The three a trade must be able to show

document	is it in the folder
purchase order	nothing in this folder is named as one
commercial invoice	nothing in this folder is named as one
packing list	nothing in this folder is named as one

This trade cannot show a purchase order, a commercial invoice and a packing list to anybody who asks for them. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.

Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.

0 files sit in this trade's folder, of which 0 files are typed as a document and 0 files could not be typed from what they print.

Dates

Its calendar

29 May 2026 Payable: INV-11973 / 1038159 AUD 165.00 133 days past due

A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.

What is waiting

What is waiting, and on whom

3 things are missing, behind 3 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.

what is missing	what it stops	who settles it
the customer	The customer is not evidenced outside the old book (1038159)	James McNamara open 16 days no by-when set
growing region	The growing region is unrecorded, or only a city or phyto place of origin, on the trades listed: what region stands for each? (the trade also: Brisbane or Sydney origin, cartons or bins? the trade: the accredited orchard and AA number for Korea.) (1038159, 1038317)	Quenton Carter open 15 days no by-when set
phyto services	Phyto Services: the AUD 2,162.50 you disputed on 12 Aug is under final demand, payable 30 Sep. Pay it, settle on their offers (e.g. AUD 150.00 on INV-11973), or let it run?	James McNamara open 15 days no by-when set

Freight

The freight

No shipment is recorded on this trade.

Freight cost not known: no forwarder bill is linked to this trade in our copy of Xero, and none is in its folder. The rate card is a list rate and is a quoting figure, never a cost. Liam Fraser can supply the invoice. Owner: James McNamara.

No departure or arrival date, carrier, vessel or weight is recorded on this shipment yet: each is read off the forwarder's own document, and prints as a gap until then.

Market

Supply outlook

melon: 4 of 6 production regions have adverse weather in the next 7 days (rain, heat). Supply tight, price bias up (Bureau of Meteorology, state precis forecast, read 9 Oct)

Commodity outlook. Feeds last read 9 Oct, 04:30 pm.

Who is on it

The parties

role	who	where that came from
Customer	not named on this trade
Billed us	Phyto Services Pty Ltd	a bill in the ledger
Grower	not named on this trade

Addresses and their state

counterparty	address	state
Phyto Services Pty Ltd	accounts@phytosanitaryservices.com.au	unproved

Writing to us on this trade: Phytosanitary Exports exports@phytosanitaryservices.com.au; VIF Export bneexport@vision.com.au.

All eleven steps

The eleven stages

A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. No consignment stage on this trade is evidenced at all.

stage	state, and what the evidence says	evidence
QUOTE needs our word	not reached no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent.	no evidence
ORDER needs our word	not reached nothing on this trade evidences it yet.	no evidence
TRADE OPENED needs our word	not reached nothing on this trade evidences it yet.	no evidence
BOOKED needs counterparty word	not reached nothing on this trade evidences it yet.	no evidence
DEPARTED needs document	not reached nothing on this trade evidences it yet.	no evidence
ARRIVED needs counterparty word	not reached nothing on this trade evidences it yet.	no evidence
DELIVERED needs our word	not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored.	no evidence
INVOICED needs document	not reached nothing on this trade evidences it yet.	no evidence
PAID IN needs document	not reached nothing on this trade evidences it yet.	no evidence
PAID OUT needs document	not reached nothing on this trade evidences it yet.	no evidence
RECONCILED needs document	not reached the cost stack has not been built yet, so there is nothing to strike a result against	no evidence

This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.

What disagrees with the old record

Nothing the old record says about this trade disagrees with the evidence this record holds.

Messages

What has happened, in one order

Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.

everything 58 lines mail 43 lines documents 4 lines payments 0 lines claims 1 line changes 10 lines

5 Oct 2026 10:16 AEDTa press
      James McNamara
      
raise a claim
and 12 other columns the press wrote, which are the
       record's own keys and times rather than anything about the trade.
3 Oct 2026 21:09 AESTwhat was said
      Carter & Associates
      · out
      · email
      
RE: URGENT: PAYMENT DEMAND
Hi Amy, Thank you for your email of 22 September and your response of 8 September. The balance of AUD 2,162.50 remains disputed, and our position is unchanged. The attached schedule sets out the evidence across the whole engagement, not only the ten invoices in the balance. It is drawn from your trade log, the trade folders you kept, and the correspondence between us. *Scope.* No priced fee schedu
1 attachment on this message and the record holds
           it not at all.
29 Sep 2026 08:52 AESTa press
      Quenton Carter
      
record_a_price
product Rockmelons, Premium, 6 count, 14.5 kg carton, quantity 264 cartons a commercial figure, sell price AUD 48.50 per carton a commercial figure
and 9 other columns the press wrote, which are the
       record's own keys and times rather than anything about the trade.
25 Sep 2026 01:05 AESTa press
      James McNamara
      
withdraw evidence from a stage
stage reached delivered → 
and 9 other columns the press wrote, which are the
       record's own keys and times rather than anything about the trade.
24 Sep 2026 07:12 AESTa question
      James McNamara
      
Was the trade cancelled, or did it run? Quenton told Phyto and Vision on 19 May it was active again, while Phyto and Vision say Quenton cancelled it (1038159).
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: Cancelled. James's own 12 Aug 2026 formal dispute letter to Phyto states "INV-11973 is for trade 1038159, cancelled per PSS's own log"; Phyto's 26 Jun 2026 outcome table records "Vision said Quenton cancelled order" against CRN 11973/PO 1038159. No Xero invoice, no transport document, and no delivery/dispatch message exists anywhere for 1038159. Quenton's 19 May 2026 "active again" note was not followed by any invoice, completed PO, or shipment evidence in the record — nothing shows the order actually proceeding after that note. [Gmail (mail_C 1038159) James's 12 Aug 2026 dispute letter; Phyto 26 Jun 2026 outcome table; Xero (no ACCREC invoice referencing 1038159)].
24 Sep 2026 07:12 AESTa question
      James McNamara
      
Did anything ever fly on this trade, and does waybill 081-62415695 belong to the trade or to another trade? (1038159)
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: Nothing flew. No Xero invoice and no transport document exist for 1038159, and no message anywhere in the record (Gmail sweep or WhatsApp) names AWB 081-62415695 at all — it is not held in any source searched. [Xero (no invoice or bill referencing 081-62415695); Gmail (mail_C 1038159, no message naming the AWB); d1_side wa thread messages (no match)].
24 Sep 2026 07:12 AESTa question
      James McNamara
      
Is Eastern Green Marketing in Singapore the buyer, or should the customer stay empty? (1038159)
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: Customer should stay empty. No invoice, message, or correspondence ties Eastern Green Marketing to 1038159; they appear elsewhere in the record (e.g. a payment applied to 1038267) but never against 1038159. [Gmail (mail_C 1038153/1038156, Eastern Green payment applied to 1038267); Xero (no invoice for Eastern Green Marketing referencing 1038159)].
24 Sep 2026 07:12 AESTa question
      James McNamara
      
Was the AUD 110.00 Phyto shows applied to INV-11973 ever paid or credited by us?
Answered from the records. Raised by the agents' review, run.
Answered 24 Sep 2026 07:12 AEST: No. Xero shows bill INV-11973/1038159 with AmountPaid 0.00, AmountCredited 0.00, AmountDue AUD 275.00 (the full amount still due). The desk's own check on 12 Aug 2026 confirmed "Xero shows no payments or credit notes on INV-11973." [Xero ACCPAY bill 662da0ae-f9e9-40c6-a7d2-4338945e1dba (INV-11973/1038159), AmountPaid 0.00, AmountCredited 0.00, AmountDue 275.00; Gmail (mail_C 1038159) desk confirmation 12 Aug 2026].

Show all 58 lines — 50 older lines not printed.

4 lines carry no time at all and sit at the end.

Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 9 Oct 2026 13:48 AEDT; email, exports@carterandassoc.com.au at 9 Oct 2026 17:01 AEDT; email, james@carterandassoc.com.au at 9 Oct 2026 17:01 AEDT; email, quenton@carterandassoc.com.au at 9 Oct 2026 17:00 AEDT; gmail history exports@carterandassoc.com.au at 9 Oct 2026 17:01 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, james@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, quenton@carterandassoc.com.au at 9 Oct 2026 02:53 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 9 Oct 2026 15:43 AEDT; files received, exports@carterandassoc.com.au at 9 Oct 2026 14:51 AEDT; trade states at 9 Oct 2026 16:47 AEDT; WhatsApp messages at 9 Oct 2026 17:00 AEDT; WhatsApp pictures at 9 Oct 2026 16:53 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.

The acts

No act can be pressed here: this surface is served with no way to tell one person from another, and a press recorded against a name anybody could type is the record this build exists to replace. Acts are recorded on the desk that knows who is signed in.

258 trades missing details.

What is missing	Trades	Who has it
Customer	23	Quenton, or the sales invoice
Product	237	the trade line
Quantity	237	the trade line
Origin	258	the booking or the waybill
Destination	257	the booking or the waybill
Air or sea	55	the booking