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MK Fruits Store PLT — 192 trays Strawberries — PER to KULTrade 1038335

MK Fruits Store, 192 trays Strawberries to KUL, flew 4 Oct 2026, AUD 9,312.00 (1038335)

5 DEPARTED
1 QUOTE2 ORDER3 TRADE OPENED4 BOOKED5 DEPARTED6 ARRIVED7 DELIVERED8 INVOICED9 PAID IN10 PAID OUT11 RECONCILED
Customer
MK Fruits Store PLT
Product
Strawberries
Quantity
192 trays
From
PER
To
KUL
Air or sea
air
Incoterm
CFR Kuala Lumpur
Payment term
100% 7 days after arrival
Invoiced
AUD 9,312.00
Outstanding
AUD 9,202.00
Air waybill or bill of lading
232-58875202
Carrier
Malaysia Airlines
Folder
1038335 · MK FRUITS STORE PLT · Strawberries · Kuala Lumpur
Wanted by
Not held

Where it stands

  • Where the goods are: landed at destination, since 4 Oct 2026 12:00 AEDT (Haziqidris (whatsapp:trades|1950))
  • What the customer has been told: told the freight was booked, 4 Oct 2026 14:05 AEDT (our email from exports@carterandassoc.com.au)
  • Receivable: invoice 1038335 AUD 9,202.00 still due; the reminder waits on an answer in Needs you
  • What happens next: Nothing is waiting on us.

Where this trade really stands

MK Fruits Store Plt owes AUD 9,202.00 on invoice 1038335 (192 trays of strawberries, landed Kuala Lumpur 4 Oct), due 11 Oct after the AUD 110 credit note for the airline fee from our late documents; nothing is disputed and nothing is paid.

What is blocking it: The goods flew on MH126, air waybill 232-58875202, and the customer's agents say they landed 4 Oct. The final invoice and packing list reached the agents after landing, so the airline charged a fee. The agent Haziq Idris wrote on 7 Oct, asking MK Fruits to "process the balance payment" of AUD 9,202.00, and the account is not contested.

Sources that disagree

  • The gross weight differs between the certified figure and our own pack weight; it does not change the invoice amount.
    4 Oct, desk record: The final commercial invoice prints the forwarder's certified gross of 960.00 kg.
    4 Oct, trade record: Pack weights of 4 kg gross a tray give 768.00 kg for 192 trays.
DateWhat the record saysSource
1 OctBooked on MH126, air waybill 232-58875202, 1 AKE, ETD and ETA 4 Oct; sell price AUD 48.50 a tray, buy price AUD 33.00 a tray from Grower Connect.Gmail, exports@
4 OctHaziq Idris stated the goods had landed in Kuala Lumpur.WhatsApp CARTERS & DOC / ZAYNCO
4 OctFinal commercial invoice AUD 9,312.00 and packing list sent to Stefan Zayn and Haziq Idris with the waybill, certificate of origin and RFP; a follow-up later that day apologised for the delay and offered to cover MK Fruits' airport storage.Gmail, exports@
6 OctStefan Zayn said MK's forwarder had settled with the airline for MYR300 (c. AUD 110) and asked for a credit note; Quenton asked for it to be issued and CountHQ created CN-1038335 for AUD 110.WhatsApp CARTERS & DOC / ZAYNCO
7 OctHaziq Idris sent credit note CN-1038335 to MK Fruits and asked for the balance of AUD 9,202.00 on invoice 1038335.Gmail, exports@
8 OctVision bill 00243182 for AUD 2,923.20 (960 kg gross, 1 AKE) is against AUD 1,743.00 on the card in force; our 9 Oct email to Liam Fraser asks for the AUD 500.00 Agency charge to be credited.Xero
9 OctXero shows invoice 1038335 unpaid AUD 9,202.00, due 11 Oct (copy from 9 Oct); the Grower Connect bill INV-45673 of AUD 6,336.00 is unpaid, due 21 Oct.Xero

Not known: Whether the buyer has scheduled payment of AUD 9,202.00 before the 11 Oct due date. Whether Grower Connect ever confirmed supply in writing; it has not answered the purchase order. Whether Vision will credit the AUD 500.00 Agency charge on bill 00243182.

Risk: Cover not on the record. The invoice is not yet due (due 11 Oct), the agents have asked the buyer to pay, and no one has raised an objection.

Also: Get Grower Connect's supply confirmation in writing, James, Mon 12 Oct

Next: Chase invoice 1038335 if unpaid on 12 Oct, desk, Mon 12 Oct

Read on 10 Oct from the invoices, payments, documents and messages held.

What the customer has been told

BookedTold 4 Oct 2026 14:05 AEDT (our email from exports@carterandassoc.com.au)
Received by the forwarderTold 4 Oct 2026 14:05 AEDT (our email from exports@carterandassoc.com.au, in the later update)
DepartedTold 4 Oct 2026 14:05 AEDT (our email from exports@carterandassoc.com.au)
ArrivedTold 4 Oct 2026 14:03 AEDT (their own word (Haziqidris))
Sold, bought and P&L

Sold and bought, invoiced and billed

The lines

productquantitysellbuy
Strawberries 192 trays sell AUD 48.50 per tray
Quenton Carter
buy AUD 33.00 per tray
landed or ex farm is not recorded

The ledger

documentcounterpartyamountstate
bill
INV-10886
Phyto Services Pty Ltd
linked by named on the document
AUD 275.00
paid AUD 275.00, outstanding AUD 0.00
no instalment is recorded against this document
Paid
due 4 Mar 2026
no term printed on it
bill
INV-45673 / 1038335
Grower Connect Pty Ltd
linked by named on the document
AUD 6,336.00
paid AUD 0.00, outstanding AUD 6,336.00, due in 11 days
no instalment is recorded against this document
Unpaid
due 21 Oct 2026
no term printed on it
bill
00243182 / 1038335
VISION INTERNATIONAL
linked by named on the document
AUD 2,923.20
paid AUD 0.00, outstanding AUD 2,923.20, 2 days past due
no instalment is recorded against this document
Unpaid
due 8 Oct 2026
no term printed on it
credit note
CN-1038335
MK FRUITS STORE PLT
linked by named on the document
AUD 110.00
paid not stated, outstanding AUD 0.00
no instalment is recorded against this document
Paid
due not stated
no term printed on it
invoice
1038335
MK FRUITS STORE PLT
linked by named on the document
AUD 9,312.00
paid AUD 0.00, outstanding AUD 9,202.00, due in 1 day
no instalment is recorded against this document
Unpaid
due 11 Oct 2026
no term printed on it

Invoiced AUD 9,312.00, of which AUD 9,202.00 is outstanding. Billed to us AUD 9,534.20, of which AUD 9,259.20 is outstanding.

Deposit and release

Release is standard. On the invoice terms AUD 9,312.00 falls due before release; received AUD 0.00; credited AUD 110.00; still to come AUD 9,202.00, chased on its own invoice. The documents go to the customer as normal.

No instalment is recorded on this invoice, so the whole invoice is due before release.

No release has been recorded on this desk for this trade.

Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.

Open invoices for MK Fruits Store, each with its state

Changes in Xero

Each change is described in plain words. Nothing is made in Xero until James or Quenton presses its button, and each one made is recorded as a draft note for Obsidian.

Raise a draft sales invoice from our commercial invoice
Replace a supplier bill's lines from the reissued supplier invoice

What this trade made

Supplier bills against our purchase orders

  • Grower Connect Pty Ltd bill INV-45673 / 1038335, AUD 6,336.00: Matched to the PO

Vision International's bills against the rate card

Billed above the card: AUD 1,180.20, a loss on this trade until Vision International credits it; it is on the board to query.

  • Bill 00243182 / 1038335: AUD 1,180.20 over the card.
    The whole bill: billed AUD 2,923.20 as one sum (line 1 "Vision International Forwarding - 00242975"); the card prices the shipment at AUD 1,743.00 (International Freight, 2 AKE (960 kg, billed on actual weight) AUD 1,728.00, Electronic Processing Fee AUD 15.00): AUD 1,180.20 over.

The weight Vision International's bills were struck on

  • Bill 00243182: Weight billed over ours. Billed on 1,181.1 kg; our weight is 960 kg from 192 packs x 5.0 kg gross (the quote line quo_11eaf24e-ec39-4d3d-a760-8d038cb9dda6 line 1, the weight the trade was priced on, nominal pack weight, not a scale reading at the terminal), and the card's minimum is 800 kg, so we expect 960 kg: 221.1 kg more than that, AUD 424.51 at AUD 1.92 a kg. On the Needs you list.
  • Bill 00243182: Declared weight is round. The waybill states 960 kg for 192 packs, exactly 5.0 kg a pack: a declared figure, issued before the goods were weighed, and no certified dispatch weight is held. It is unverified; our own pack weight gives 960 kg.
Trade P&Ltotal
RevenueAUD 9,312.00
Cost of goods so farAUD 275.00
Gross profitIncomplete: freight bill, departmental charges, grower bill not in
Gross margin (% of revenue)Incomplete: freight bill, departmental charges, grower bill not in
Markup (% on cost)Incomplete: freight bill, departmental charges, grower bill not in
After the trade: quoted against billed

Forwarder charges: quoted AUD 2,004.56, billed AUD 2,923.20, AUD 918.64 more than quoted (31.4% of the bill).

The quote is the cost stack the desk wrote before the shipment. Source: the cost stack the desk wrote on 1 Oct 2026. Forwarder charges ex GST: the cost stack the desk wrote before the shipment against the Vision bills. Produce is compared on its own line. Gap is actual less quoted. The trade is open, with its bills in.

Forwarder charges, line by line

ChargeQuotedBilledGapWhy
Forwarder charges (the bill is one amount)
Quoted: AUD 2,004.56 on 768 kg gross, every forwarder charge the quote held. Billed: AUD 2,923.20, one line with no rate or weight on it, ex GST.
AUD 2,004.56AUD 2,923.20AUD 918.64 over the quote
  • weight, AUD 368.64 over the quote: Quoted on 768 kg, moved 960 kg (the air waybill (gross weight)): 192 kg at AUD 1.92 per kg of gross weight, freight plus per-kg terminal lines is AUD 368.64. The quote took one tray to weigh 4 kg gross; it weighed 5 kg gross.
  • not explained, AUD 550.00 over the quote: AUD 550.00 more than the weight explains. The bill is one amount with no lines and no rate stated, so a rate difference and a fixed charge the quote did not hold cannot be told apart.
Departmental permit and tonnage (not counted in the gap)
Quoted: AUD 124.84.
AUD 124.84not heldagrees
  • billed by someone else, agrees: Departmental permit and tonnage: AUD 124.84 quoted. The department bills Carter and Associates direct, so it is on no forwarder bill.
  • Phyto Services Pty Ltd bill INV-10886, 275.00 AUD issued Wed 25 Feb, is linked to this trade and is neither the forwarder's nor the grower's, so it is not counted (it was issued before the trade flew).
  • Grower Connect Pty Ltd bill INV-45673, 6336.00 AUD issued Fri 2 Oct, is linked to this trade and is neither the forwarder's nor the grower's, so it is not counted (it was issued before the trade flew).
  • Not priced when the quote was struck: Departmental permit and tonnage: not priced when quoted. the department bills Carter and Associates direct and its charges are on no forwarder invoice and no rate sheet row. Seven DAFF - AQIS bills in the ledger (9 May to 25 Aug 2026, AUD 40.00 to AUD 1,508.92), none carrying a trade reference and n
  • Not priced when the quote was struck: Daff tonnage protocol status: not priced when quoted. protocol status not recorded, charged at the protocol rate: Strawberries to MY is not in the MICoR register

Pricer corrections this trade is evidence for

  • Set the gross weight of a strawberry tray: waiting on Approve (open the list)
Documents

The documents

The three a trade must be able to show

documentis it in the folder
purchase order6 files in the folder are named as one
commercial invoice6 files in the folder are named as one
packing list6 files in the folder are named as one

Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.

18 files sit in this trade's folder, of which 18 files are typed as a document and 0 files could not be typed from what they print.

Dates

Its calendar

4 Mar 2026 Payable: INV-10886 AUD 0.00 done
4 Oct 2026 Departure: on the transport document done
4 Oct 2026 Arrival: stated by the party holding the carriage done
6 Oct 2026 Owed by us: A captured message may affect trade 1038335: An internal query about whether to issue a credit note to a customerJames McNamara settles it 4 days past due
7 Oct 2026 Owed by us: A captured message may affect trade 1038335: Credit note transmission from agent to customerJames McNamara settles it 3 days past due
7 Oct 2026 Owed by us: A captured message may affect trade 1038335: A credit note from the freight forwarder's agent to the customer with revised payment instructionsJames McNamara settles it 3 days past due
8 Oct 2026 Payable: 00243182 / 1038335 AUD 2,923.20 2 days past due
11 Oct 2026 Receivable: 1038335 AUD 9,202.00 due in 1 day
21 Oct 2026 Payable: INV-45673 / 1038335 AUD 6,336.00 due in 11 days

A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.

What is waiting

What is waiting, and on whom

9 things are missing, behind 12 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.

what is missingwhat it stopswho settles it
Not held A captured message may affect the trade: An internal query about whether to issue a credit note to a customer (1038335)
A captured message may affect the trade: Credit note transmission from agent to customer (1038335)
A captured message may affect the trade: A credit note from the freight forwarder's agent to the customer with revised payment instructions (1038335)
James McNamara
open 3 days
by 6 Oct 2026
Not held Weigh Vision bill AUD 1,180.20 over card (1038335)
Weigh Vision bill weight, AUD 424.51 at stake (1038335)
James McNamara
open 39 hours
no by-when set
Not held What MY requires for Strawberries is not held on this record. Quenton Carter
open 9 days
no by-when set
Not held The trade folder is named with the number alone (1038335). Quenton Carter
open 9 days
no by-when set
Not held A cost stack was struck on a figure that has since been corrected. Quenton Carter
open 9 days
no by-when set
Not held GROWER CONNECT has not confirmed supply of Strawberries, and a purchase order has gone. James McNamara
open 9 days
no by-when set
gross weight: 960.00 kg certified by the forwarder is printed; the pack weights give 768.00 kg, the forwarder's weight certificate reference, the date the goods were weighed at dispatch The commercial invoice was issued without: gross weight: 960.00 kg certified by the forwarder is printed; the pack weights give 768.00 kg; the forwarder's weight certificate reference; the date the goods were weighed at dispatch. It is final and may be sent; record these when held and issue again. James McNamara
open 6 days
no by-when set
gross weight: 960.00 kg certified by the forwarder is printed; the pack weights give 768.00 kg, the ULD or container number, the marks and numbers as labelled on the packages, the forwarder's weight certificate reference, the date and time weighed, the freight hub the consignment was weighed at The packing list was issued without: gross weight: 960.00 kg certified by the forwarder is printed; the pack weights give 768.00 kg; the ULD or container number; the marks and numbers as labelled on the packages; the forwarder's weight certificate reference; the date and time weighed; the freight hub the consignment was weighed at. It is final and may be sent; record these when held and issue again. James McNamara
open 6 days
no by-when set
An open question Name the grower for the order (1038335) James McNamara
open 8 days
no by-when set
Freight

The freight

The estimate

Estimated cost AUD 8,465.40. That is AUD 44.09 a tray on 192 trays.

  • international freight 768 kg at AUD 1.80 per kg gross: AUD 1,382.40
  • daffpermit at AUD 123.00 per shipment, charged once: AUD 123.00
  • daff tonnage 0.72 tonnes at AUD 2.56 per tonne net, AUD 2.56 a tonne (protocol status not recorded, charged at the protocol rate): AUD 1.84
  • documentation at AUD 275.00 per shipment, charged once: AUD 275.00
  • electronic processing fee at AUD 15.00 per shipment, charged once: AUD 15.00
  • rfp at AUD 40.00 per shipment, charged once: AUD 40.00
  • produce 192 trays at AUD 33.00 per tray: AUD 6,336.00
  • screening flat at AUD 200.00 per shipment, charged once: AUD 200.00
  • terminal fees 768 kg at AUD 0.12 per kg gross: AUD 92.16

Not in this estimate: DAFF inspection fees and any other DAFF charge billed to Carter and Associates direct are not in this estimate; the DAFF permit and tonnage are in it, priced above; daff tonnage protocol status.

Freight from the Vision card issued 28 Sep 2026 (2026-09-28_Vision_rate_sheet_returned_by_Liam.xlsx), AIR (AKE columns) row 49.

mode and carrierdocumentdatesweights
air
Malaysia Airlines, MH126
AWB 232-58875202 departed 4 Oct 2026
arrived 4 Oct 2026 stated by Haziqidris
960 kg gross
chargeable 960 kg gross

Freight cost from the forwarder's bill in our copy of Xero: Vision International bill 00243182, AUD 2,923.20.

The dates, carrier, vessel and weights above are as recorded on the shipment; where one is missing, it prints as a gap and the forwarder's own document settles it.

Market

Market

This consignment has landed; the market can no longer change how it arrives.

Commodity outlook. Feeds last read 10 Oct, 01:17 pm.

Who is on it

The parties

rolewhowhere that came from
CustomerMK FRUITS STORE PLTthe counterparty record
Billed usPhyto Services Pty Ltda bill in the ledger
Billed usGrower Connect Pty Ltda bill in the ledger
Billed usVISION INTERNATIONALa bill in the ledger
GrowerGROWER CONNECTthe purchase orders on this trade

Addresses and their state

counterpartyaddressstate
VISION INTERNATIONALAdam Downing adam.downing@vision.com.au proved
VISION INTERNATIONAL angela.thompson@vision.com.au proved
VISION INTERNATIONALVIF Accounts bneaccounts@vision.com.au proved
VISION INTERNATIONALVIF Export bneexport@vision.com.au proved
VISION INTERNATIONALGauresh Patel gauresh@vision.com.au proved
VISION INTERNATIONALHugh Philip hugh.philip@vision.com.au proved
VISION INTERNATIONALKaumil Patel kaumil.patel@vision.com.au proved
VISION INTERNATIONAL leanne.james@vision.com.au proved
VISION INTERNATIONALLeigh Gadsby leigh@vision.com.au proved
VISION INTERNATIONALLiam Fraser liam.fraser@vision.com.au proved
VISION INTERNATIONALMandy Collins mandy.collins@vision.com.au proved
VISION INTERNATIONALMichael Thirgood mic@vision.com.au proved
VISION INTERNATIONAL nathan.graham@vision.com.au proved
VISION INTERNATIONALRomer Tortoza romer.tortoza@vision.com.au proved
VISION INTERNATIONALSean McGrory sean.mcgrory@vision.com.au proved
VISION INTERNATIONALTennille Green tennille.green@vision.com.au proved
GROWER CONNECTMichael +61408266287 unproved
VISION INTERNATIONAL +61416229659 unproved
GROWER CONNECTPhillip Da Silva +61473905879 unproved
GROWER CONNECT accounts@growerconnect.com.au unproved
Phyto Services Pty Ltd accounts@phytosanitaryservices.com.au unproved
GROWER CONNECT admin@growerconnect.com.au unproved
VISION INTERNATIONAL angela.thompson@vision.com.au, liam.fraser@vision.com.au, sean.mcgrory@vision.com.au, bneexport@vision.com.au unproved
VISION INTERNATIONAL bneexport@vision.com.au, liam.fraser@vision.com.au unproved
VISION INTERNATIONALGreg Firth greg.firth@vision.com.au unproved
VISION INTERNATIONAL liam.fraser@vision.com.au, bneexport@vision.com.au unproved
GROWER CONNECTPhillip Da Silva phillip@growerconnect.com.au unproved
VISION INTERNATIONALPricing pricing@vision.com.au unproved
GROWER CONNECTMichael warehouse@growerconnect.com.au unproved

Writing to us on this trade: Liam Fraser liam.fraser@vision.com.au; Stefan Zayn +60102223240; CountHQ +919998015749; Mandy Collins +61426721425; Haziq Idris haziq.zaynco@outlook.com; Nathan Graham nathan.graham@vision.com.au; Haziqidris +60142586690; Stefan Zayn stefan.zaynco@outlook.com; VIF Export bneexport@vision.com.au; Angela Thompson +61416229659; Liam +61434614616; Nathan +61438720082.

All eleven steps

The eleven stages

A stage is not a column anybody writes. It is a projection over the evidence, rebuilt from it every time, so nothing here was asserted by a code path that happened to run. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at DEPARTED.

stagestate, and what the evidence saysevidence
QUOTE
needs our word
not reached
no priced offer is carried on this trade yet. The 710 quotes priced since 1 May 2026 are deliberately not seeded: 313 of those quotes carry no freight figure at all and the fan-out multiplies a foreign price by the exchange rate twice, so loading them would put figures on the record that nobody can acquit. That decision is recorded here rather than left silent.
no evidence
ORDER
needs our word
reached
dated 1 Oct 2026, on our word, which is not a document and not a counterparty either
1 piece of evidence. Each move is a line on the timeline below.
TRADE OPENED
needs our word
reached
dated 1 Oct 2026, on a counterparty's word, which is not a document, said by Carter & Associates on email
2 pieces of evidence. Each move is a line on the timeline below.
BOOKED
needs counterparty word
reached
dated 4 Oct 2026, on a document

disputed, two readings, both shown, neither chosen.
DEPARTED on Sat 3 Oct (gmail)
BOOKED on Sun 4 Oct (gmail)
Owner James McNamara, raised 10 Oct 2026 13:16 AEDT. While this stands, the acts that depend on this stage are held.

1 piece of evidence. Each move is a line on the timeline below.
DEPARTED
needs document
reached
dated 3 Oct 2026, on a document, said by Nathan Graham on email
6 pieces of evidence. Each move is a line on the timeline below.
ARRIVED
needs counterparty word
not reached
nothing on this trade evidences it yet.
no evidence
DELIVERED
needs our word
not reached
the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored.
no evidence
INVOICED
needs document
not reached
nothing on this trade evidences it yet.
no evidence
PAID IN
needs document
not reached
nothing on this trade evidences it yet.
no evidence
PAID OUT
needs document
part
dated not stated, with no grade recorded. Part settled: what was invoiced and what has been received both print below.
no evidence
RECONCILED
needs document
not reached
the cost stack has not been built yet, so there is nothing to strike a result against
no evidence

This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.

What disagrees with the old record

Nothing the old record says about this trade disagrees with the evidence this record holds.

Messages

What has happened, in one order

Everything the record holds on this trade — what was said, what was produced, what moved, what was paid, what was pressed and what was asked — on one line each, newest first, in Sydney time. It is one list and not seven, because a trader asking what happened on Tuesday should not have to read seven.

Showing mail only. Show everything.

10 Oct 2026 13:31 AEDT

what was said James McNamara · out · email · 2 of our mailboxes hold it

Fwd: 1038335 - MK FRUITS STORE PLT - KUL - 192 TRAY STRAWBERRIES - EX PERTH

These will need to go Grower Connect for the labelling for any loads of strawberries to KUL ---------- Forwarded message --------- From: Quenton Carter <quenton@carterandassoc.com.au> Date: Sun, 4 Oct 2026 at 12:17 Subject: Fwd: 1038335 - MK FRUITS STORE PLT - KUL - 192 TRAY STRAWBERRIES - EX PERTH To: Stefan Zayn <stefan.zaynco@outlook.com>, James McNamara < james@carterandassoc.com.au>, Export M

16 attachments on this message and the record holds none of them not at all.

10 Oct 2026 13:30 AEDT

what was said James McNamara · out · email

Fwd: 1038335 - MK FRUITS STORE PLT - KUL - 192 TRAY STRAWBERRIES - EX PERTH

These will need to go Grower Connect for the ---------- Forwarded message --------- From: Quenton Carter <quenton@carterandassoc.com.au> Date: Sun, 4 Oct 2026 at 12:17 Subject: Fwd: 1038335 - MK FRUITS STORE PLT - KUL - 192 TRAY STRAWBERRIES - EX PERTH To: Stefan Zayn <stefan.zaynco@outlook.com>, James McNamara < james@carterandassoc.com.au>, Export Management < exports@carterandassoc.com.au> Hi S

16 attachments on this message and the record holds none of them not at all.

10 Oct 2026 13:29 AEDT

what was said James McNamara · out · email

Fwd: 1038335 - MK FRUITS STORE PLT - KUL - 192 TRAY STRAWBERRIES - EX PERTH

These will need to go ---------- Forwarded message --------- From: Quenton Carter <quenton@carterandassoc.com.au> Date: Sun, 4 Oct 2026 at 12:17 Subject: Fwd: 1038335 - MK FRUITS STORE PLT - KUL - 192 TRAY STRAWBERRIES - EX PERTH To: Stefan Zayn <stefan.zaynco@outlook.com>, James McNamara < james@carterandassoc.com.au>, Export Management < exports@carterandassoc.com.au> Hi Stefan, Please find the

16 attachments on this message and the record holds none of them not at all.

10 Oct 2026 13:07 AEDT

what was said Liam Fraser · in · email · 2 of our mailboxes hold it

Re: KUL labelling format - strawberries

Hey mate, Just reforwarded it to you, FYI best to check with the importer in what the what for the 'size' section there's nothing consistent here Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946 ________________________________

10 Oct 2026 13:07 AEDT

what was said Liam Fraser · in · email

Fw: 1038335 - MK FRUITS STORE PLT - KUL - 192 TRAY STRAWBERRIES - EX PERTH

Liam Fraser Vision International Logistics 729 MacArthur Avenue Central, Pinkenba, 4008 EST# 2946 ________________________________

15 attachments on this message and the record holds none of them not at all.

9 Oct 2026 16:26 AEDT

what was said Stefan Zayn · in

(no subject)

I’m working on AUD48.50 CNF but it’s not firm yet

9 Oct 2026 16:25 AEDT

what was said Stefan Zayn · in

(no subject)

I don’t need 100% confirmation but just an idea if it can be done

9 Oct 2026 16:25 AEDT

what was said Stefan Zayn · in

(no subject)

For the potential new order of strawberries to MK (Malaysia), can you please let me know if the following ETAs are workable: • 1 AKE (Lovebites brand): ETA KUL 12/Oct • ⁠1 AKE (Lovebites brand): ETA KUL 15/Oct

8 Oct 2026 17:01 AEDT

what was said Carter & Associates · out · email · 3 of our mailboxes hold it

Your emails to exports@ from 4 Oct to 8 Oct: where each one stands

These emails of yours to exports@ were closed without an answer from us. Each is checked against what has happened since. Nothing is waiting on you. 1. 4 Oct, MK Fruits (1038335) freight documents to Stefan: the final commercial invoice and packing list for the 192 trays of strawberries (AUD 9,312.00) went to Stefan and Haziq on 4 Oct at 14:05, with a follow-up at 16:00. 2. 6 Oct, "seafreight mang

8 Oct 2026 14:30 AEDT

what was said Carter and associates · out

(no subject)

Yes

8 Oct 2026 14:30 AEDT

what was said CountHQ · in

(no subject)

Hi @189549875617848 , Can we process your wages and James's wages from the BOS account?

7 Oct 2026 10:42 AEDT

what was said Carter and associates · out

(no subject)

I have texted the grower to hold for now. Also I have reached out to the Malaysian Customer

7 Oct 2026 10:34 AEDT

what was said Mandy Collins · in

(no subject)

Thanks for the update, so just to confirm - there will be no citrus arriving at Mode today?

7 Oct 2026 10:18 AEDT

what was said Carter and associates · out

(no subject)

Please note the orders for Al Bakeware have been cancelled. The container I am trying to have the Malay Customer to take immediately i will up date today.

7 Oct 2026 10:05 AEDT

what was said Haziq Idris · in · email · 2 of our mailboxes hold it

CN For MK Fruits : AWB 232-58875202 - Australian Strawberries from Carter's & Associates

Dear Mr Caleb, Good day. Please find attached CN for AWB 232-58875202 - Australian Strawberries from Carter's & Associates 1. (Invoice No: 1038335 ) balance payment @ AUD 9,202.00 This CN issued for the payment made to the airline due to late documents. Please review and process the balance payment as above. Thank you.

Credit Note CN-1038335.pdf

6 Oct 2026 19:13 AEDT

what was said Stefan Zayn · in

(no subject)

Thank you

6 Oct 2026 19:12 AEDT

what was said Carter and associates · out

(no subject)

Ill add you to our group

6 Oct 2026 19:11 AEDT

what was said Stefan Zayn · in

(no subject)

Hi Quenton. Do you have Usman’s contact details?

6 Oct 2026 19:10 AEDT

what was said Carter and associates · out

(no subject)

send directly

6 Oct 2026 19:07 AEDT

what was said CountHQ · in

(no subject)

Hi @189549875617848 , We have created CN $110 against the MK FRUITS STORE PLT invoices. Should I send to customer directly? Please advise

6 Oct 2026 17:38 AEDT

what was said Carter and associates · out

(no subject)

Please adjust this for Stefan Zayn weekend strawberry sales we had a stuff up of the doc not being delivered on time.

6 Oct 2026 17:37 AEDT

what was said Carter and associates · out · 2 of our mailboxes hold it

(no subject)

MK’s forwarder was able to sort things out with the airline and we are getting away with only a MYR300 (~AUD110) fee. Please issue CN for this amount and I will chase for payment.

6 Oct 2026 17:26 AEDT

what was said Stefan Zayn · in

(no subject)

🙏🏽

6 Oct 2026 17:15 AEDT

what was said Stefan Zayn · in

(no subject)

I expect this AUD110 will be borne by C&A fully

6 Oct 2026 17:13 AEDT

what was said Stefan Zayn · in

(no subject)

MK’s forwarder was able to sort things out with the airline and we are getting away with only a MYR300 (~AUD110) fee. Please issue CN for this amount and I will chase for payment.

6 Oct 2026 17:12 AEDT

what was said Stefan Zayn · in

(no subject)

Good day

6 Oct 2026 17:11 AEDT

what was said Stefan Zayn · in

(no subject)

[media attached: image — not captured]

6 Oct 2026 15:41 AEDT

what was said Carter and associates · out

(no subject)

Came thru Wednesday [media attached: image — not captured]

6 Oct 2026 15:39 AEDT

what was said Carter and associates · out

(no subject)

This is from Grower Connect 02/10/2026 [media attached: image — not captured]

5 Oct 2026 13:49 AEDT

what was said CountHQ · in

(no subject)

Thanks

5 Oct 2026 13:48 AEDT

what was said Carter and associates · out

(no subject)

AMEX statement [media attached: document — not captured]

4 Oct 2026 16:00 AEDT

what was said Carter & Associates · out · email · 3 of our mailboxes hold it

RE: 1038335 - MK FRUITS STORE PLT - KUL - 192 TRAY STRAWBERRIES - EX PERTH

Dear Stefan and Haziq, The final commercial invoice and packing list for 1038335 went to you earlier today with the air waybill, certificate of origin and RFP. They should have reached you before the fruit landed, and we apologise for the delay. Please send us MK Fruits' airport storage invoice and we will cover it. For the next Kuala Lumpur load we will complete the exporter section of the 3P lab

4 Oct 2026 14:12 AEDT

what was said Haziq Idris · in · email · 2 of our mailboxes hold it

Re: [Docs For] Re: PO26-200: MK Fruits - 1 AKE - AUSTRALIAN STRAWBERRIES from Carters & Associates

Dear team, Please find attached, final invoice and packing list [only the opening of this message is held]

4 Oct 2026 14:12 AEDT

what was said Nathan Graham · in · email

Automatic reply: 1038335 - MK FRUITS STORE PLT - KUL - final commercial invoice and packing list

Please note I am out of the office, returning Friday 9th October Please direct any urgent queries to bneexport@vision.com.au or call the office on All other queries will be actioned upon my return. Thank you

4 Oct 2026 14:12 AEDT

what was said Carter & Associates · out · email · 3 of our mailboxes hold it

1038335 - MK FRUITS STORE PLT - KUL - final commercial invoice and packing list

Hi Nathan and the export team, For your file: the final commercial invoice and packing list for 1038335, MK Fruits Store Plt, 192 trays of strawberries on air waybill 232-58875202 (MH126, 4 October), as sent to the customer's agents ZaynCo today. Gross weight is 960 kg, per your air waybill. CARTER & ASSOCIATES Excellence in Fresh Produce

2 attachments on this message and the record holds none of them not at all.

4 Oct 2026 14:05 AEDT

what was said Carter & Associates · out · email · 3 of our mailboxes hold it

RE: 1038335 - MK FRUITS STORE PLT - KUL - 192 TRAY STRAWBERRIES - EX PERTH

Dear Stefan and Haziq, Please find attached the final commercial invoice and packing list for 1038335, MK Fruits Store Plt: 192 trays of strawberries, AUD 9,312.00. The goods flew on air waybill 232-58875202, Malaysia Airlines MH126, due into Kuala Lumpur at 08:00 today. The air waybill, AANZ certificate of origin and RFP are attached again so the full set is in one email. Carter & Associates CART

5 attachments on this message and the record holds none of them not at all.

4 Oct 2026 14:03 AEDT

what was said Haziqidris · in

(no subject)

Please note the shipment arrived at Kuala Lumpur this morning at 8.37am, as there were no pre-alert was done, buyer will be incurring storage charges at airport [media attached: image — not captured]

4 Oct 2026 14:01 AEDT

what was said Haziqidris · in

(no subject)

We will see if the buyer can clear the shipment using preliminary invoice, however please expedite the final invoice from your side

4 Oct 2026 14:00 AEDT

what was said Haziqidris · in

(no subject)

Currently we use the preliminary invoice, however in that email, it was mentioned a final commercial invoice will be generated based on the correct weight

4 Oct 2026 13:43 AEDT

what was said Haziqidris · in

(no subject)

Dear team, please send us the final invoice

4 Oct 2026 13:43 AEDT

what was said Haziqidris · in

(no subject)

Good day

4 Oct 2026 13:39 AEDT

what was said Haziq Idris · in · email

[Docs For] Re: PO26-200: MK Fruits - 1 AKE - AUSTRALIAN STRAWBERRIES from Carters & Associates

Dear Team, Please find attached the documents for this shipment

4 attachments on this message and the record holds none of them not at all.

4 Oct 2026 12:26 AEDT

what was said Stefan Zayn · in

(no subject)

[media attached: image — not captured]

4 Oct 2026 12:25 AEDT

what was said Stefan Zayn · in · email · 3 of our mailboxes hold it

Fw: 1038335 - MK FRUITS STORE PLT - KUL - 192 TRAY STRAWBERRIES - EX PERTH

Dear Haziq, Good day. Please find attached docs. These need to be relayed to the buyer urgently. @James McNamara<mailto:james@carterandassoc.com.au> good day to you too! Could you please assist to provide commercial invoice for this shipment?

16 attachments on this message and the record holds none of them not at all.

4 Oct 2026 12:17 AEDT

what was said Quenton Carter · out · email · 3 of our mailboxes hold it

Fwd: 1038335 - MK FRUITS STORE PLT - KUL - 192 TRAY STRAWBERRIES - EX PERTH

Hi Stefan, Please find the attached freight documents. As for the invoice, you may need to reach out to James. ---------- Forwarded message --------- From: VIF Export <bneexport@vision.com.au> Date: Fri, 2 Oct 2026 at 18:00 Subject: RE: 1038335 - MK FRUITS STORE PLT - KUL - 192 TRAY STRAWBERRIES - EX PERTH To: exports <exports@carterandassoc.com.au> Cc: james <james@carterandassoc.com.au>, quenton

16 attachments on this message and the record holds none of them not at all.

4 Oct 2026 11:59 AEDT

what was said Stefan Zayn · in

(no subject)

Do we have status of docs for strawberries to MK?

4 Oct 2026 11:59 AEDT

what was said Stefan Zayn · in

(no subject)

Good day

3 Oct 2026 15:34 AEST

what was said Carter and associates · out

(no subject)

I have a container arriving at Mode this Wednesday This is for Al Bakrawe Jebel Ali May I have it’s ETD J Ali for the customer

2 Oct 2026 19:32 AEST

what was said VIF Export · in · email · 3 of our mailboxes hold it

RE: 1038335 - MK FRUITS STORE PLT - KUL - 192 TRAY STRAWBERRIES - EX PERTH

Hello, Further to below, JAS PERTH have advised the strawberries for KUL 1038335 were missing produce labels. We have prepared the missing labels as required for Malaysia however can these please be applied prior to arrival at JAS in future. Please see a template form attached and the labels we produced for this shipment today as an example. Thank you

15 attachments on this message and the record holds none of them not at all.

2 Oct 2026 19:30 AEST

what was said Carter and associates · out

(no subject)

Thank you Angela

2 Oct 2026 19:30 AEST

what was said Angela Thompson · in

(no subject)

[media attached: image — not captured]

2 Oct 2026 19:24 AEST

what was said Angela Thompson · in

(no subject)

Thanks Quenton. We have prepared these ones already and will apply them, just for next time

2 Oct 2026 19:24 AEST

what was said Carter and associates · out

(no subject)

I shall request

2 Oct 2026 19:22 AEST

what was said Angela Thompson · in

(no subject)

MK Fruits BB.xlsx [media attached: document — not captured]

2 Oct 2026 19:22 AEST

what was said Angela Thompson · in

(no subject)

Hello, JAS PERTH have advised the strawberries for KUL 1038335 were missing produce labels. We have prepared the missing labels as required for Malaysia however can these please be applied prior to arrival at JAS in future, please see a template form attached as an example. I will also email through

2 Oct 2026 18:00 AEST

what was said VIF Export · in · email · 3 of our mailboxes hold it

RE: 1038335 - MK FRUITS STORE PLT - KUL - 192 TRAY STRAWBERRIES - EX PERTH

Hi, Please find Pre-alert AWB, COO and RFP at COMP attached for this shipment. I can't see that we have been included in any communications with your customer, so please do share this pre-alert with them.

16 attachments on this message and the record holds none of them not at all.

2 Oct 2026 14:29 AEST

what was said Liam · in

(no subject)

@189549875617848 refer to our chat for the actual all in sorry mate as discussed

2 Oct 2026 14:29 AEST

what was said Nathan · in

(no subject)

$1.80/kg all-in Excludes $50 for AANZFTA COO

1 Oct 2026 17:13 AEST

what was said Haziq Idris · in · email · 2 of our mailboxes hold it

Re: Trade 1038335 — Preliminary Commercial Invoice — 192 TRAY Strawberries

Dear Team, Good day. Yes that is correct, please proceed

1 Oct 2026 17:11 AEST

what was said Haziq Idris · in · email

PO26-200: MK Fruits - 1 AKE - AUSTRALIAN STRAWBERRIES from Carters & Associates

Dear Mr Caleb, Good day. Thank you for your order of 1 AKE - AUSTRALIAN STRAWBERRIES from Carters & Associates Please find attached PO which I have drafted for your checking. If all is aligned, please assist to revert back with a signed and stamped copy. Thank you and hope to hear from you soon.

1 attachment on this message and the record holds it not at all.

1 Oct 2026 14:32 AEST

what was said Nathan Graham · in · email · 3 of our mailboxes hold it

RE: 1038335 - MK FRUITS STORE PLT - KUL - 192 TRAY STRAWBERRIES - EX PERTH

Good afternoon – 1038335 booked as below PER -KUL 1 AKE Strawberries AWB 232-58875202 FLT MH126/04-10 ETD 0210/04-10 ETA 0800/04-10 Nathan Graham Export Manager Vision International Logistics [mobilePhone] | [emailAddress] nathan.graham@vision.com.au<mailto:nathan.graham@vision.com.au> [website] www.vision.com.au<https://www.visi

12 attachments on this message and the record holds none of them not at all.

1 Oct 2026 11:37 AEST

what was said Carter and associates · out

(no subject)

Ok mate

1 Oct 2026 11:33 AEST

what was said Stefan Zayn · in

(no subject)

Hopefully will get an answer soon

1 Oct 2026 11:33 AEST

what was said Stefan Zayn · in

(no subject)

I am working on it

1 Oct 2026 11:33 AEST

what was said Stefan Zayn · in

(no subject)

Good day Quenton

1 Oct 2026 10:00 AEST

what was said Haziq Idris · in · email

Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 4/Oct

Dear Team, Good day. Please find attached the 3p Label and Health Sample, we have filled up the importer information, please fill up the remaining exporter's information.

3p Label MK Fruits - Strawberries.xlsx not captured, HEALTH Label Sample (Strawberry to MK Fruits).xlsx not captured

1 Oct 2026 09:14 AEST

what was said Carter & Associates · out · email · 3 of our mailboxes hold it

1038335

Good morning, A copy for the warehouse of our Purchase Order 1038335, sent to Phillip and admin at 08:53 today. This is a separate order from Purchase Order 1038334, delivered the same day, so please keep the two apart on your paperwork and invoices. • Product: Strawberries, 192 trays (1 AKE), Class 1, 15 x 250 g punnets per tray, each punnet with a 13-digit barcode and your SMASHASTRAWB branded p

1 attachment on this message and the record holds it not at all.

1 Oct 2026 09:11 AEST

what was said Carter and associates · out

(no subject)

[media attached: image — not captured]

1 Oct 2026 09:11 AEST

what was said Carter and associates · out · 2 of our mailboxes hold it

(no subject)

I have another 192 available for the weekend Should you have a client [media attached: image — not captured]

1 Oct 2026 09:04 AEST

what was said Carter & Associates · out · email · 3 of our mailboxes hold it

1038335 - MK FRUITS STORE PLT - KUL - 192 TRAY STRAWBERRIES - EX PERTH

Good morning, Please book the following, and find the preliminary Commercial Invoice and Packing List attached. • Trade: 1038335 • Consignee and notify party: MK FRUITS STORE PLT, 54 JALAN YEW, PASAR BARU PUDU, KUALA LUMPUR 55100, MALAYSIA, Tel • Product: Strawberries FE Class 1, 192 trays of 15 x 250 g punnets, SMASHASTRAWB, 1 AKE • Route: Perth (PER) to Kuala Lumpur (KUL), air • Ter

2 attachments on this message and the record holds none of them not at all.

1 Oct 2026 09:04 AEST

what was said Carter & Associates · out · email · 3 of our mailboxes hold it

Trade 1038335 — Preliminary Commercial Invoice — 192 TRAY Strawberries

Good morning Stefan and Haziq, Please find attached the preliminary Commercial Invoice for trade 1038335, MK Fruits Store Plt's order of 30 September. • Product: Strawberries FE Class 1, 192 trays of 15 x 250 g punnets, SMASHASTRAWB (1 AKE) • Loading port: Perth (PER) • Destination port: Kuala Lumpur (KUL) • Mode: Air, flying Saturday 3 October 2026 • Requested delivery date: arriving Kuala Lumpur

1 attachment on this message and the record holds it not at all.

1 Oct 2026 08:54 AEST

what was said Carter & Associates · out · email · 3 of our mailboxes hold it

1038335

Good morning, Please find attached our Purchase Order 1038335 for the below product. This is a separate order from Purchase Order 1038334, delivered the same day, so please keep the two apart on your paperwork and invoices. • Product: Strawberries, 192 trays (1 AKE), Class 1, 15 x 250 g punnets per tray, each punnet with a 13-digit barcode and your SMASHASTRAWB branded punnet sticker; berries firm

1 attachment on this message and the record holds it not at all.

30 Sep 2026 21:28 AEST

what was said Stefan Zayn · in

(no subject)

[media attached: image — not captured]

30 Sep 2026 21:27 AEST

what was said Stefan Zayn · in · email

New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 4/Oct

Dear Quenton, Please find new order below: Consignee/Notify Party: MK FRUITS STORE PLT Address : 54 JALAN YEW, PASAR BARU PUDU, KUALA LUMPUR 55100, MALAYSIA. Tel: Product: Strawberries Origin: Australia Variety: - Manifest/CNF price per AWB: * ​Strawberries - 1 AKE (192ctns) @ AUD 48.50 CNF -------------------------------------------------- Quality: FE CAT 1 Format: 15*250g punnet wit

3P label SAMPLE - ENG.xlsx not captured, HEALTH label SAMPLE.pdf not captured

24 Sep 2026 04:47 AEST

what was said Carter and associates · out

(no subject)

Ok

23 Sep 2026 23:29 AEST

what was said Stefan Zayn · in

(no subject)

No, I don’t know them

23 Sep 2026 20:26 AEST

what was said Carter and associates · out · 2 of our mailboxes hold it

(no subject)

usman.ahmed@safamarwahfruits.my

23 Sep 2026 20:26 AEST

what was said Carter and associates · out · 2 of our mailboxes hold it

(no subject)

I am Usman Ahmad,Purchase Manager in Safa Marwah(M) SND. BHD.-Kuala Lumpur MALAYSIA.

18 Sep 2026 19:04 AEST

what was said Stefan Zayn · in

(no subject)

Saw emails regarding docs to Boon Kee for avocados

18 Sep 2026 19:03 AEST

what was said Stefan Zayn · in

(no subject)

Hi Quenton

18 Sep 2026 17:44 AEST

what was said Stefan Zayn · in

(no subject)

That’s fine. c28/30 Class 1 & Premium option to KUL please 🙏🏽

18 Sep 2026 17:22 AEST

what was said Carter and associates · out

(no subject)

WA is 5.5kg

18 Sep 2026 17:10 AEST

what was said Stefan Zayn · in

(no subject)

Do you have any 5kg NW tray options for Avo?

18 Sep 2026 17:08 AEST

what was said Stefan Zayn · in

(no subject)

Ok

18 Sep 2026 17:02 AEST

what was said Carter and associates · out

(no subject)

Since I last spoke strawberry grower has indicated an early week increase on trays due the quick drop off of qld production caused by a new overseas thrip attacking berries. So please be patient and I’ll send you an update

18 Sep 2026 16:40 AEST

what was said Stefan Zayn · in

(no subject)

Thank you

18 Sep 2026 14:04 AEST

what was said Carter and associates · out · 2 of our mailboxes hold it

(no subject)

[media attached: image — not captured]

18 Sep 2026 14:04 AEST

what was said Carter and associates · out · 2 of our mailboxes hold it

(no subject)

66.00 x 169 10kg [media attached: image — not captured]

18 Sep 2026 14:04 AEST

what was said Carter and associates · out

(no subject)

Ok bro

18 Sep 2026 14:02 AEST

what was said Stefan Zayn · in

(no subject)

Separately, do you have any avocados available?

18 Sep 2026 14:00 AEST

what was said Stefan Zayn · in

(no subject)

I will try to get orders at AUD44, since AUD46 was too high. In a scenario of an order, do you think you’d be able to negotiate price down with your supplier to make space for my margin?

18 Sep 2026 13:59 AEST

what was said Stefan Zayn · in

(no subject)

Which is spot on the price you’ve quoted

18 Sep 2026 13:59 AEST

what was said Stefan Zayn · in

(no subject)

One source informed that he is buying straws at AUD44

18 Sep 2026 12:57 AEST

what was said Stefan Zayn · in

(no subject)

Thank you

18 Sep 2026 12:57 AEST

what was said Carter and associates · out

(no subject)

3.75 (15*.250 kg)

18 Sep 2026 12:57 AEST

what was said Carter and associates · out

(no subject)

QLD is rubbish in late season

18 Sep 2026 12:55 AEST

what was said Stefan Zayn · in

(no subject)

Ok noted

18 Sep 2026 12:55 AEST

what was said Carter and associates · out

(no subject)

West Australian

18 Sep 2026 12:55 AEST

what was said Stefan Zayn · in

(no subject)

We must be sure that this price will cover both our comms

18 Sep 2026 12:55 AEST

what was said Stefan Zayn · in

(no subject)

I am going to offer at AUD46 CNF Kuala Lumpur

18 Sep 2026 12:54 AEST

what was said Stefan Zayn · in

(no subject)

These strawberries are from QLD and format is 15*250g. Correct?

18 Sep 2026 12:54 AEST

what was said Stefan Zayn · in

(no subject)

Good day

Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 9 Jul 2025 07:00 AEST; the carriage feed at 10 Oct 2026 13:07 AEDT; email, exports@carterandassoc.com.au at 10 Oct 2026 13:59 AEDT; email, james@carterandassoc.com.au at 10 Oct 2026 13:59 AEDT; email, quenton@carterandassoc.com.au at 10 Oct 2026 13:59 AEDT; gmail history exports@carterandassoc.com.au at 10 Oct 2026 13:59 AEDT; gmail history james@carterandassoc.com.au at 9 Oct 2026 08:23 AEDT; older mail read back, exports@carterandassoc.com.au at 10 Oct 2026 03:29 AEDT; older mail read back, james@carterandassoc.com.au at 10 Oct 2026 03:29 AEDT; older mail read back, quenton@carterandassoc.com.au at 10 Oct 2026 03:29 AEDT; older mail read back, recipients lane at 9 Oct 2026 05:13 AEDT; purchase mail at 10 Oct 2026 13:32 AEDT; files received, exports@carterandassoc.com.au at 10 Oct 2026 13:31 AEDT; trade states at 10 Oct 2026 13:53 AEDT; WhatsApp messages at 10 Oct 2026 13:58 AEDT; WhatsApp pictures at 10 Oct 2026 13:59 AEDT. Nothing after those times is on this timeline, whether or not it happened. A press is recorded before anything it would change, so a refusal and a failure leave the same trail as a success.

Actions on this trade

The acts

James McNamara, general manager, signed in on your own link. Every press below is recorded against this name. There is no way to press as somebody else, because there is no shared token and nothing in the address bar says who you are.

At DEPARTED

What is owed while a trade sits here: the final invoice and packing list regenerated on the transport document and the certified weights, the forwarder holding them, the customer holding the final invoice and the pre-alert, and every original the destination requires dispatched with its courier and tracking number recorded. Late here means: an original is recorded as having to travel with no courier record.

Documents

documentproducedit prints
packing list 4 Oct 2026 13:51 AEDT no total on it Open it
commercial invoice 4 Oct 2026 13:51 AEDT AUD 9,312.00 Open it
packing list 4 Oct 2026 13:29 AEDT no total on it Open it
commercial invoice 4 Oct 2026 13:29 AEDT AUD 9,312.00 Open it
packing list 1 Oct 2026 08:34 AEST no total on it recorded with no file on this machine
commercial invoice 1 Oct 2026 08:34 AEST AUD 9,312.00 recorded with no file on this machine
purchase order 1 Oct 2026 08:30 AEST AUD 6,336.00 recorded with no file on this machine
purchase order 1 Oct 2026 08:28 AEST AUD 6,336.00 recorded with no file on this machine
purchase order 1 Oct 2026 08:27 AEST AUD 6,336.00 recorded with no file on this machine

Received by email

filefromarrivedwhere it is
Credit Note CN-1038335.pdfHaziq Idris7 Oct 2026 10:05 AEDT in trade 1038335's 08_Claims
MALAYSIA LABEL STRAWBS MK Fruits BB.xlsxVIF Export2 Oct 2026 19:32 AEST in trade 1038335's 10_Correspondence
PHOTO-Fri 2 Oct-19-30-15.jpgVIF Export2 Oct 2026 19:32 AEST in trade 1038335's 08_Claims
Email Copy - 232-58875202.PDFVIF Export2 Oct 2026 18:00 AEST in trade 1038335's 05_Freight
AANZ.X7PPJYKF.pdfVIF Export2 Oct 2026 18:00 AEST in trade 1038335's 10_Correspondence
RFP 10886826 - QC 1038335.pdfVIF Export2 Oct 2026 18:00 AEST in trade 1038335's 04_Compliance
PO26-200.pdfHaziq Idris1 Oct 2026 17:11 AEST in trade 1038335's 10_Correspondence
3p Label MK Fruits - Strawberries.xlsxHaziq Idris1 Oct 2026 10:00 AEST in trade 1038335's 10_Correspondence
HEALTH Label Sample (Strawberry to MK Fruits).xlsxHaziq Idris1 Oct 2026 10:00 AEST in trade 1038335's 10_Correspondence
3P label SAMPLE - ENG.xlsxStefan Zayn30 Sep 2026 21:27 AEST in trade 1038335's 10_Correspondence
HEALTH label SAMPLE.pdfStefan Zayn30 Sep 2026 21:27 AEST in trade 1038335's 10_Correspondence

Send

Send the purchase order Send the commercial invoice and packing list Send the booking request

whatpressed bywhat became of it
RE: 1038335 - MK FRUITS STORE PLT - KUL - 192 TRAY STRAWBERRIES - EX PERTH
to stefan.zaynco@outlook.com, haziq.zaynco@outlook.com; cc quenton@carterandassoc.com.au, james@carterandassoc.com.au, carterandassoc@obsidianadvisory.com.au
James McNamara
4 Oct 2026 16:00 AEDT
Delivered, and damaged on the way: read back from james@carterandassoc.com.au, 1 thing a recipient needs did not survive the journey.
1038335 - MK FRUITS STORE PLT - KUL - final commercial invoice and packing list
to bneexport@vision.com.au, nathan.graham@vision.com.au; cc quenton@carterandassoc.com.au, james@carterandassoc.com.au
James McNamara
4 Oct 2026 14:12 AEDT
Delivered, and damaged on the way: read back from james@carterandassoc.com.au, 1 thing a recipient needs did not survive the journey.
RE: 1038335 - MK FRUITS STORE PLT - KUL - 192 TRAY STRAWBERRIES - EX PERTH
to stefan.zaynco@outlook.com, haziq.zaynco@outlook.com; cc quenton@carterandassoc.com.au, james@carterandassoc.com.au, carterandassoc@obsidianadvisory.com.au
James McNamara
4 Oct 2026 14:05 AEDT
Delivered: read back from james@carterandassoc.com.au, intact. the delivered copy carries every link, reference and amount whole, compared over the first 399 characters.
1038335
to warehouse@growerconnect.com.au; cc phillip@growerconnect.com.au, admin@growerconnect.com.au, bneexport@vision.com.au, james@carterandassoc.com.au, quenton@carterandassoc.com.au, exports@carterandassoc.com.au
James McNamara
1 Oct 2026 09:14 AEST
Delivered, and damaged on the way: read back from james@carterandassoc.com.au, 5 things a recipient needs did not survive the journey.
1038335 - MK FRUITS STORE PLT - KUL - 192 TRAY STRAWBERRIES - EX PERTH
to bneexport@vision.com.au, angela.thompson@vision.com.au, nathan.graham@vision.com.au; cc james@carterandassoc.com.au, quenton@carterandassoc.com.au, exports@carterandassoc.com.au
James McNamara
1 Oct 2026 09:04 AEST
Delivered, and damaged on the way: read back from james@carterandassoc.com.au, 2 things a recipient needs did not survive the journey.
Trade 1038335 — Preliminary Commercial Invoice — 192 TRAY Strawberries
to stefan.zaynco@outlook.com, haziq.zaynco@outlook.com; cc james@carterandassoc.com.au, quenton@carterandassoc.com.au, exports@carterandassoc.com.au
James McNamara
1 Oct 2026 09:03 AEST
Delivered, and damaged on the way: read back from james@carterandassoc.com.au, 1 thing a recipient needs did not survive the journey.
1038335
to phillip@growerconnect.com.au, admin@growerconnect.com.au; cc bneexport@vision.com.au, carterandassoc@obsidianadvisory.com.au, james@carterandassoc.com.au, quenton@carterandassoc.com.au, exports@carterandassoc.com.au
James McNamara
1 Oct 2026 08:54 AEST
Delivered, and damaged on the way: read back from james@carterandassoc.com.au, 5 things a recipient needs did not survive the journey.

What takes it forward

ARRIVED is reached by pressing one of its own acts, and INVOICED is reached by pressing one of its own acts. A press before its evidence exists comes back asking for the evidence; it is never an error and never drops what was typed.

Move it on

It is at DEPARTED. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.

Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.

At any stage