MK Fruits Store, 192 trays Strawberries to KUL, flew 16 Oct 2026, AUD 9,312.00 (1038339)

4 BOOKED

1 QUOTE2 ORDER3 TRADE OPENED4 BOOKED5 DEPARTED6 ARRIVED7 DELIVERED8 INVOICED9 PAID IN10 PAID OUT11 RECONCILED

Customer: MK Fruits Store PLT
Product: Strawberries
Quantity: 192 trays
From: PER
To: KUL
Air or sea: air
Incoterm: CFR Kuala Lumpur
CFR is a sea term (Incoterms 2020 keep CFR, CIF, FOB and FAS to sea and inland waterway) and this goes by air: the term for the same deal by air is CPT. Closed by the record read (rrd_ca7176a0-5386-453c-9051-3d15e6c7566c): a duplicate of another item. Same CFR or CPT question raised per trade..
Payment term: 100% 7 days after arrival
Invoiced: Not held
Outstanding: Not held
Air waybill or bill of lading: 232-53488735
Carrier: Malaysia Airlines
Flight: MH126
Departs: 02:10 Perth time (05:10 Sydney), Fri 16 Oct 2026 (today)
Delivery: To JAS, due yesterday, Thu 15 Oct 2026, the day before the flight (no cut-off is stated on the booking)
Folder: 1038339 · MK FRUITS STORE PLT · Strawberries · Kuala Lumpur
Wanted by: 16 Oct 2026

A question for James: the customer's dates disagree. Which date is the load on?

Stefan Zayn (ZaynCo), 13 Oct 2026 12:29 AEDT, by email: “As discussed, please arrange this shipment for ETD 14/Oct for ETA KUL on same day.” (leaves Wed 14 Oct 2026)
Stefan Zayn (ZaynCo), 13 Oct 2026 12:32 AEDT, by email: “Buyer has requested that this shipment is rescheduled for ETA KUL 18/Oct.” (arrives Sun 18 Oct 2026)
Stefan Zayn (ZaynCo), 15 Oct 2026 11:31 AEDT, by email: “This order ETA 18/Oct to MK is cancelled.” (arrives Sun 18 Oct 2026)
Stefan Zayn (ZaynCo), 16 Oct 2026 17:12 AEDT, on WhatsApp: “ETA KUL 20/Oct.” (arrives Tue 20 Oct 2026)

The trade holds: leaves Fri 16 Oct 2026 (the shipment on MH126); arrives Fri 16 Oct 2026 (the shipment on MH126).

The desk changes no date on its own.

Where it stands

Where the goods are: landed at destination, since 16 Oct 2026 12:00 AEDT (VIF Export )
What the customer has been told: told it left, 16 Oct 2026 13:02 AEDT (our email from exports@carterandassoc.com.au, in the later update)
Receivable: nothing yet; no invoice is raised
What happens next: Vision's papers "RE: 1038339 RE: MK Fruits Store Plt - KUL - 192 trays strawberries - ex PER - 14 Oct" were checked and disagree with what we hold, so they were not relayed: Checked 4 item on RFP 10890510: 1 disagree - consignee: should say "MK FRUITS STORE PLT, 55100 Kuala Lumpur", says "postcode printed 5510". The folder still needs a purchase order.
2. Request the booking from VISION INTERNATIONAL: done, it is booked.
3. Make the commercial invoice and packing list: done, the commercial invoice and packing list are in the folder.
Each opens the email to read first; nothing goes until you choose Send there.
Customer acceptance: none is on the record for this trade.
Supply for Thu 15 Oct: COVERED: RE-COVERED for 15 Oct: Michael O'BRIEN, 15 Oct 06:40 in "C&A - Grower Connect (WA)": "Good morning this is the greenest fruit i have today . Fruit is hard [photo on WhatsApp..."; Carter and associates, 15 Oct 07:05 in "CARTERS & DOC / ZAYNCO": "Ok 192 please"; the forwarder's receipt is still to come. Labels (MY-3P-LABEL, MY-HEALTH-LABEL, MY-STRAWBERRY-LABEL-A2BE37D9): unconfirmed
- Michael, 14 Oct 2026 08:29 AEDT: “Today 2 orders by 192 trays It's 31 degrees here today so I would skip tomorrow”
- Michael, 14 Oct 2026 12:58 AEDT: “Yes Have delivered today 192 H&N”
Reply in the group

Goes from the trades number as your instruction, and is recorded on 1038339.

Where this trade really stands

MK Fruits' 192 trays of strawberries (1038339) are due to leave Perth on MH126 early on 16 Oct, AWB 232-53488735, due Kuala Lumpur the same morning; the only open point is the customer's phyto question, which Vision answered with 'no phytosanitary certificate required'.

What is blocking it: Haziq Idris asked on 15 Oct for the status of the AWB, phyto and COO. Vision (Angela Thompson, 15 Oct) answered that 'no phytosanitary certificate required' for strawberries to Malaysia, with the RFP at completed status. The customer already holds the AWB and COO (Vision, 15 Oct) and the corrected CI/PL (15 Oct). The reply to Haziq waits on James's approval.

Sources that disagree

Vision itself has settled this and the customer has the corrected papers. Only our booked note and the first CI/PL carried MH216, and those were corrected the same evening.
15 Oct, Gmail, exports@: Vision's booking email gives the flight as MH216.
15 Oct, Gmail, exports@: Angela says the flight is MH126 per the AWB and COO and MH216 is a typo.

Date	What the record says	Source
15 Oct	Vision: JAS received 192 trays, 960 kg gross; AWB 232-53488735, 1 AKE, departing Perth early on 16 Oct, due Kuala Lumpur the same morning; flight written as MH216.	Gmail, exports@
15 Oct	Vision (Angela Thompson) emailed the AWB and the AANZFTA certificate of origin straight to Stefan and Haziq.	Gmail, exports@
15 Oct	Angela confirmed the flight is MH126 per the AWB and COO and that MH216 was a typo.	Gmail, exports@
15 Oct	We sent Stefan and Haziq, Vision copied, the corrected commercial invoice (AUD 9,312.00) and packing list showing MH126, 720 kg net and 960 kg gross.	Gmail, exports@
15 Oct	Haziq asked for the status of the AWB, phyto and COO.	Gmail, exports@
15 Oct	Angela: no phytosanitary certificate is required for strawberries to Malaysia; the RFP is at completed status (RFP 10890510 attached).	Gmail, exports@
15 Oct	Paper check on the RFP: the consignee postcode prints 5510 instead of 55100, and it shows an FOB value of AUD 8400, so it was not passed to the customer.	desk record

Not known: Whether the flight actually departed as scheduled from Perth, and the certified dispatch weight from Vision. Whether the customer's importer accepts 'no phyto required' without the MICoR page or a document in hand. Whether Vision will correct the RFP consignee postcode (5510 against 55100).

Risk: Cover not on the record for this trade. Invoice value AUD 9,312.00 is payable 100% 7 days after arrival; the customer's earlier invoice 1038335 is still unpaid, so the account is slow, not silent.

Also: Confirm departure and ask Vision for certified weight, Quenton, Fri 16 Oct

Also: Correct Vision disposition: 1038339 flying, 1038340 cancelled, desk, Fri 16 Oct

Next: Approve the single phyto reply to Haziq, James, Fri 16 Oct

Read on 16 Oct from the invoices, payments, documents and messages held.

What the customer has been told

Booked	Told 15 Oct 2026 11:45 AEDT (our email from exports@carterandassoc.com.au)
Received by the forwarder	Told 15 Oct 2026 16:57 AEDT (our email from exports@carterandassoc.com.au)
Departed	Told 16 Oct 2026 13:02 AEDT (our email from exports@carterandassoc.com.au, in the later update)
Changes	Told 16 Oct 2026 13:02 AEDT
Arrived	Told 16 Oct 2026 13:02 AEDT (our email from exports@carterandassoc.com.au)

Sold, bought and P&L

Sold and bought, invoiced and billed

The lines

product	quantity	sell	buy
Strawberries	192 trays	sell AUD 48.50 per tray James McNamara	buy not stated landed or ex farm is not recorded

The ledger

Nothing in the ledger is linked to this trade. A ledger document with no link is a gap owned by Obsidian Advisory, not a guess.

Invoiced not stated, and the ledger carries nothing outstanding against it. Billed to us not stated, and the ledger carries nothing outstanding against it.

Every receipt in, every payment out and every claim is on the timeline below under payments and claims, each with its date, its counterparty and its currency. What is above is the position; what is below is how it got there.

Open invoices for MK Fruits Store, each with its state

Changes in Xero

Nothing is made in Xero until James or Quenton chooses to make it, and each one made goes to Obsidian as a draft note.

Raise a draft sales invoice from our commercial invoice

Replace a supplier bill's lines from the reissued supplier invoice

What this trade made

GP not stated on the cost stack, current (an estimate on the rate sheet, not struck on a bill): the international freight and the produce (no buy price is on the record) are not priced yet, so a gross profit would be most of the sell; it is stated once they are on the stack.

No result has been struck for this trade yet. 11 cost lines are held against its cost stack so far. The desk strikes one itself once every cost is billed; nobody needs to do anything for it.

Documents

The documents

The three a trade must be able to show

document	is it in the folder
purchase order	nothing in this folder is named as one
commercial invoice	6 files in the folder are named as one
packing list	6 files in the folder are named as one

This trade cannot show a purchase order to anybody who asks for it. That is not a stage it has failed to reach: it is a paper it cannot produce. Owner: James McNamara.

Every document on this trade, each time it was issued, what it prints and who holds it, is on the timeline below under documents. This section answers only whether the trade can show its papers, which is a different question from when each one was made.

12 files sit in this trade's folder, of which 12 files are typed as a document and 0 files could not be typed from what they print.

Dates

Its calendar

15 Oct 2026 Owed by us: Answer VIF Export (VISION INTERNATIONAL) about "RE: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct" (15 Oct 2026 17:58 AEDT) Desk settles it 1 day past due
15 Oct 2026 Owed by us: Answer Haziq Idris (ZaynCo) about "Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct" (15 Oct 2026 21:05 AEDT) Desk settles it 1 day past due
15 Oct 2026 Owed by us: Answer VIF Export (VISION INTERNATIONAL) about "RE: 1038339 RE: MK Fruits Store Plt - KUL - 192 trays strawberries - ex PER - 14 Oct" (15 Oct 2026 22:07 AEDT) Desk settles it 1 day past due
16 Oct 2026 Departure: on the transport document done
16 Oct 2026 Arrival: stated by the party holding the carriage done
16 Oct 2026 Owed by us: Angela Thompson asked and has had no answer, trade 1038339 Desk settles it due today
16 Oct 2026 Owed by us: Answer VIF Export (VISION INTERNATIONAL) about "RE: 1038339 RE: MK Fruits Store Plt - KUL - 192 trays strawberries - ex PER - 14 Oct" (16 Oct 2026 16:49 AEDT) Desk settles it due today

A cut-off is not on this record: there is no column for one on the shipment or the trade, so none can appear here however many are in the forwarder's mail.

What is waiting

What is waiting, and on whom

What the sends carried

acknowledge to haziq.zaynco@outlook.com went in the email of 16 Oct 2026 13:02 AEDT, Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct to haziq.zaynco@outlook.com: closed as sent by the desk's tidy.
For you: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct went in the email of 15 Oct 2026 17:27 AEDT, Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct to stefan.zaynco@outlook.com: closed as sent by the desk's tidy.
For you: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 13/Oct went in the email of 15 Oct 2026 16:57 AEDT, Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct to stefan.zaynco@outlook.com: closed as sent by the desk's tidy.
Send booking request to Vision by Friday morning went in the email of 15 Oct 2026 08:12 AEDT, Re: MK Fruits Store Plt - KUL - 192 trays strawberries - ex PER - 14 Oct to bneexport@vision.com.au: closed as sent by the desk (standing sweep, record read rrd_e2072766-975e-4f9c-985f-6ddca7638c5b).

4 things are missing, behind 8 open items: the same missing fact is filed once for each document it stops, so the rows below are the facts and the counts are the consequences. An age is how long the ITEM has been on the record, not how long the thing it describes has been true.

what is missing	what it stops	who settles it
An open question	Angela Thompson asked and has had no answer, the trade (1038339) Answer VIF Export (VISION INTERNATIONAL) about "RE: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct" (15 Oct 2026 17:58 AEDT) Answer Haziq Idris (ZaynCo) about "Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct" (15 Oct 2026 21:05 AEDT) Answer VIF Export (VISION INTERNATIONAL) about "RE: the trade RE: MK Fruits Store Plt - KUL - 192 trays strawberries - ex PER - 14 Oct" (15 Oct 2026 22:07 AEDT) (1038339) Answer VIF Export (VISION INTERNATIONAL) about "RE: the trade RE: MK Fruits Store Plt - KUL - 192 trays strawberries - ex PER - 14 Oct" (16 Oct 2026 16:49 AEDT) (1038339)	Desk open 26 hours by 16 Oct 2026
documents.version	Reissue commercial invoice and commercial invoice and packing list and packing list after the change (1038339)	Desk open 23 hours no by-when set
the forwarder's certified dispatch weight (weighed at the terminal), the date the goods were weighed at dispatch	The commercial invoice was issued without: the forwarder's certified dispatch weight (weighed at the terminal); the date the goods were weighed at dispatch. It is final and may be sent; record these when held and issue again.	Desk open 22 hours no by-when set
the ULD or container number, the marks and numbers as labelled on the packages, the forwarder's certified dispatch weight (weighed at the terminal), the date and time weighed, the freight hub the consignment was weighed at	The packing list was issued without: the ULD or container number; the marks and numbers as labelled on the packages; the forwarder's certified dispatch weight (weighed at the terminal); the date and time weighed; the freight hub the consignment was weighed at. It is final and may be sent; record these when held and issue again.	Desk open 22 hours no by-when set

Standing tasks for this product and market

On every strawberry load to KUL, send Grower Connect the Malaysia label template (3P tray label and health punnet label, completed with QC-Fresh Pty Ltd t/as Carter & Associates exporter details) with the instruction to apply the labels before packing and before delivery to JAS Perth.
Apply MK Fruits' Malaysian 3P label to every tray and the Malaysian health label to every punnet, from MK Fruits' templates completed with our exporter details (QC-Fresh Pty Ltd t/as Carter & Associates), before the fruit is packed. Files: MK Fruits tray label (3P) - strawberries_13102026.xlsx, MK Fruits punnet label (health) - strawberries_13102026.xlsx. (Learnt on 1038335.)
/data/documents/outbound/kul_labels/MK Fruits tray label (3P) - strawberries_13102026.xlsx
/data/documents/outbound/kul_labels/MK Fruits punnet label (health) - strawberries_13102026.xlsx

They go to the grower with the purchase order.

Changes

Every change on this trade, newest first. Changes across all trades

Document reissued 15 Oct 2026 20:59 AEDT

The packing list v3 supersedes the packing list v2. (read from the document on the trade)

Found by: James McNamara
Hits: Order, Trade opened
Who bears it: Under CFR Kuala Lumpur the term does not change who carries this.

Before

Version:

After

Version:

What it does

No counterparty is recorded as holding the old version; the new one goes to the parties the trade names, with the forwarder copied.

Documents reissued

packing list, replacing

The playbook says: The desk sends the new version to everyone who held the old one, with the forwarder copied, and records the delivery.

The desk does this. Owner: the operator. It is carried out in the live threads and recorded here.

Document reissued 15 Oct 2026 20:59 AEDT

The commercial invoice v3 supersedes the commercial invoice v2. (read from the document on the trade)

Found by: James McNamara
Hits: Order, Trade opened
Who bears it: Under CFR Kuala Lumpur the term does not change who carries this.

Before

Version:

After

Version:

What it does

No counterparty is recorded as holding the old version; the new one goes to the parties the trade names, with the forwarder copied.

Documents reissued

commercial invoice, replacing

The playbook says: The desk sends the new version to everyone who held the old one, with the forwarder copied, and records the delivery.

The desk does this. Owner: the operator. It is carried out in the live threads and recorded here.

Flight and AWB changes 15 Oct 2026 20:43 AEDT

Angela Thompson, "Re: 1038339 RE: MK Fruits Store Plt - KUL - 192 trays strawberries - ex PER - 14 Oct": It’s MH126 per the AWB and COO. MH216 is a typo Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ [--- earlier messages quoted below ---] Open the message (Gmail, exports@, 15 Oct 2026 20:33 AEDT)

Found by: The desk
Hits: Shipment, Departed
Who bears it: ours under CFR Kuala Lumpur. Under CFR Kuala Lumpur: who receives which documents, and what they must show is ours.

Before

ETD: 16 Oct 2026
ETA: 16 Oct 2026
Flight or vessel: MH216

After

ETD: 16 Oct 2026
ETA: 16 Oct 2026
Flight or vessel: MH126

What it does

The journey now reads: MH216 to MH126. Out of date until reissued, because they print the flight and the dates: commercial invoice v2; commercial invoice v1; packing list v2; packing list v1. The customer is owed the change at once and the forwarder is copied.

Documents

commercial invoice (out of date until reissued)
commercial invoice (out of date until reissued)
packing list (out of date until reissued)
packing list (out of date until reissued)

The playbook says: Send one replacement set marked as superseding the first, tell the customer and Vision, file the old set under superseded, and ask Vision to confirm AWB and ETD from the airline.

The desk does this. Owner: the operator. It is carried out in the live threads and recorded here.

Document reissued 15 Oct 2026 16:23 AEDT

The packing list v2 supersedes the packing list v1. (read from the document on the trade)

Found by: James McNamara
Hits: Order, Trade opened
Who bears it: Under CFR Kuala Lumpur the term does not change who carries this.

Before

Version:

After

Version:

What it does

No counterparty is recorded as holding the old version; the new one goes to the parties the trade names, with the forwarder copied.

Documents reissued

packing list, replacing

The playbook says: The desk sends the new version to everyone who held the old one, with the forwarder copied, and records the delivery.

The desk does this. Owner: the operator. It is carried out in the live threads and recorded here.

Document reissued 15 Oct 2026 16:23 AEDT

The commercial invoice v2 supersedes the commercial invoice v1. (read from the document on the trade)

Found by: James McNamara
Hits: Order, Trade opened
Who bears it: Under CFR Kuala Lumpur the term does not change who carries this.

Before

Version:

After

Version:

What it does

No counterparty is recorded as holding the old version; the new one goes to the parties the trade names, with the forwarder copied.

Documents reissued

commercial invoice, replacing

The playbook says: The desk sends the new version to everyone who held the old one, with the forwarder copied, and records the delivery.

The desk does this. Owner: the operator. It is carried out in the live threads and recorded here.

Freight

The freight

Cost stack, current (struck 14 Oct 2026, the rate sheet it was struck on is not named on it)

Cost so far AUD 324.00; not held: market label 2, market label 3, freight, produce.

Market requirements (labels, certificates, permits): AANZFTA certificate of origin, for the buyer's duty exemption, AUD 50.00 a consignment 1 consignment at AUD 50.00 per consignment: AUD 50.00
Market requirements (labels, certificates, permits): Malaysian import permit (MAQIS), obtained by the importer, the buyer's cost (the importer): AUD 0.00
Market requirements (labels, certificates, permits): 3P label on every tray or carton, AUD 250.00 a consignment 1 consignment at AUD 250.00 per consignment: AUD 250.00
Phytosanitary certificate, not required for entry (MICoR): AUD 0.00
DAFF permit 1 consignment at AUD 24.00 per consignment: AUD 24.00 billed by DAFF (direct)

Not in this estimate: DAFF inspection fees and any other DAFF charge billed to Carter and Associates direct are not in this estimate; the DAFF permit is in it, priced above; daff tonnage.

The rate sheet this estimate was struck from is not named on it.

No freight estimate from Vision is on the record for this booking (recorded Thu 15 Oct, 05:19 UTC). Not chased: the freight is priced from the rate card and Vision's bill (CANON TRADE_PROCESS 4.3, Freight; Stage 10).

mode and carrier	document	dates	weights
air Malaysia Airlines, MH126	transport document 232-53488735	departed 16 Oct 2026 arrived 16 Oct 2026 stated by VIF Export	960 kg gross chargeable weight not recorded

Freight cost not known: no forwarder bill is linked to this trade in our copy of Xero, and none is in its folder. The rate card is a list rate and is a quoting figure, never a cost. Liam Fraser can supply the invoice. Owner: James McNamara.

The dates, carrier, vessel and weights above are as recorded on the shipment; where one is missing, it prints as a gap and the forwarder's own document settles it.

Market

This consignment has landed; the market can no longer change how it arrives.

Commodity outlook. Feeds last read 16 Oct, 07:27 pm.

Who is on it

The parties

role	who	where that came from
Customer	MK FRUITS STORE PLT	the counterparty record
Grower	Grower Connect	the purchase orders on this trade

Addresses and their state

counterparty	address	state
No address on this trade has been proved or disproved. An address's state is a fact about the address: cherrelyn@easterngreen.com.sg bounced every morning for five days while atanosoche@ was never written down. Owner: James McNamara.

Writing to us on this trade: Stefan Zayn +60102223240; VIF Export bneexport@vision.com.au; Haziq Idris haziq.zaynco@outlook.com; Angela Thompson angela.thompson@vision.com.au; Angela Thompson +61416229659; Stefan Zayn stefan.zaynco@outlook.com; Michael O'BRIEN +61408266287.

All eleven steps

The eleven stages

Each stage is read from the evidence we hold. Where a trade sits is the highest of the first seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at BOOKED.

stage	state, and what the evidence says	evidence
QUOTE needs our word	not reached no priced offer is held on this trade yet.	no evidence
ORDER needs our word	reached dated 14 Oct 2026, on our word, which is not a document and not a counterparty either	1 piece of evidence. Each move is a line on the timeline below.
TRADE OPENED needs our word	reached dated 14 Oct 2026, on our word, which is not a document and not a counterparty either	1 piece of evidence. Each move is a line on the timeline below.
BOOKED needs counterparty word	reached dated 15 Oct 2026, on a document, said by VIF Export on email	1 piece of evidence. Each move is a line on the timeline below.
DEPARTED needs document	not reached nothing on this trade evidences it yet.	no evidence
ARRIVED needs counterparty word	not reached nothing on this trade evidences it yet.	no evidence
DELIVERED needs our word	not reached the proving document is not defined. James to state it. Until he states it, the only route is a trader recording delivery against one of four labelled proofs, and which one was used is stored.	no evidence
INVOICED needs document	not reached nothing on this trade evidences it yet.	no evidence
PAID IN needs document	not reached nothing on this trade evidences it yet.	no evidence
PAID OUT needs document	not reached nothing on this trade evidences it yet.	no evidence
RECONCILED needs document	not reached the cost stack has not been built yet, so there is nothing to strike a result against	no evidence

This table answers which of the eleven are evidenced and which are not. WHEN each one moved, and on what, is on the timeline below under changes. A date there is the date the EVIDENCE carries, which is not always the date the thing happened: a container that arrived on Monday and was reported on Thursday is dated Thursday.

What disagrees with the old record

Nothing the old record says about this trade disagrees with the evidence this record holds.

Messages

What has happened, in one order

Everything we hold on this trade, one line each, newest first, in Sydney time: what was said, what was produced, what moved, what was paid, what was done on the desk and what was asked.

everything 144 lines mail 49 lines documents 6 lines payments 0 lines claims 0 lines changes 89 lines

Showing mail only. Show everything.

16 Oct 2026 18:58 AEDTwhat was saidWhatsApp
      Carter and associates
      · out
      
      
      
      
(no subject)
@236103076434050 @186449546752169 Angela do I have a shipment out going tomorrow for Singapore?
16 Oct 2026 17:14 AEDTwhat was saidWhatsApp
      Stefan Zayn
      · in
      
      
      
      
(no subject)
Sold it at AUD 45 CNF KUL
16 Oct 2026 17:12 AEDTwhat was saidWhatsApp
      Stefan Zayn
      · in
      
      
      
      
(no subject)
Will send the order now via email
16 Oct 2026 17:12 AEDTwhat was saidWhatsApp
      Stefan Zayn
      · in
      
      
      
      
(no subject)
Quenton, I got 1 AKE order for MK. Strawberries H&N brand; 15*250g format. ETA KUL 20/Oct.
16 Oct 2026 17:10 AEDTwhat was said
      Carter & Associates
      · out
      · email
      
      
      · 3 of our mailboxes hold it
Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct
Good afternoon, Your 192 trays of strawberries (1038339) arrived in Kuala Lumpur on Malaysia Airlines MH126 on Friday 16 October (Sydney date), air waybill 232-53488735.
16 Oct 2026 16:49 AEDTwhat was said
      VIF Export
      · in
      · email
      
      
      · 2 of our mailboxes hold it
RE: 1038339 RE: MK Fruits Store Plt - KUL - 192 trays strawberries - ex PER - 14 Oct
Yes, please see below screenshot of the tracking
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16 Oct 2026 16:36 AEDTwhat was said
      Carter & Associates
      · out
      · email
      
      
      · 2 of our mailboxes hold it
Re: 1038339 RE: MK Fruits Store Plt - KUL - 192 trays strawberries - ex PER - 14 Oct
Please confirm that MH126 with AWB 232-53488735 landed at KUL (due 08:00 local) and the time it landed.
16 Oct 2026 13:02 AEDTwhat was said
      Carter & Associates
      · out
      · email
      
      
      · 3 of our mailboxes hold it
Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct
Good afternoon, Malaysia Airlines MH126, carrying your 192 trays of strawberries (1038339), was due into Kuala Lumpur at 08:00 Kuala Lumpur time on Friday 16 October. The carrier has not yet confirmed the landing to us. Please let us know if you need anything for clearance or collection.
15 Oct 2026 22:07 AEDTwhat was said
      VIF Export
      · in
      · email
      
      
      · 2 of our mailboxes hold it
RE: 1038339 RE: MK Fruits Store Plt - KUL - 192 trays strawberries - ex PER - 14 Oct
Hi, There is no phytosanitary certificate required for strawberries to Malaysia. The RFP was raised and is at COMP status, please see attached FYI.
image001.png not captured, image002.png not captured, image003.png not captured, image004.png not captured, image005.png not captured, image006.png not captured, image007.png not captured, image008.png not captured, image009.png not captured, image010.jpg not captured, RFP_1038339_QC_FRESH_KUL_Detailed.PDF
15 Oct 2026 21:10 AEDTwhat was said
      Carter & Associates
      · out
      · email
      
      
      · 2 of our mailboxes hold it
Re: 1038339 RE: MK Fruits Store Plt - KUL - 192 trays strawberries - ex PER - 14 Oct
Thanks Angela. Was a phytosanitary certificate issued for AWB 232-53488735? If so, please send it to us and to Stefan and Haziq. The customer is asking for it before arrival at 08:00 KUL.
15 Oct 2026 21:05 AEDTwhat was said
      Haziq Idris
      · in
      · email
      
      
      · 3 of our mailboxes hold it
Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct
Good day. Thank you and noted on the changes. Please advise the status of other documents (Awb, Phyto and COO) when we can received it? [only the opening of this message is held]
15 Oct 2026 21:00 AEDTwhat was said
      Carter & Associates
      · out
      · email
      
      
      · 3 of our mailboxes hold it
Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct
Good evening, A correction to the documents we sent at 17:27: the flight is MH126, not MH216, as printed on the AWB and certificate of origin. The corrected commercial invoice and packing list for 1038339 are attached. Everything else is unchanged: AWB 232-53488735, departing Perth 02:10 Friday 16 October, arriving Kuala Lumpur 08:00 local time.
2 attachments on this message and the record holds
           none of them not at all.
15 Oct 2026 20:33 AEDTwhat was said
      Angela Thompson
      · in
      · email
      
      
      · 2 of our mailboxes hold it
Re: 1038339 RE: MK Fruits Store Plt - KUL - 192 trays strawberries - ex PER - 14 Oct
It’s MH126 per the AWB and COO. MH216 is a typo Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________
15 Oct 2026 20:24 AEDTwhat was said
      Carter & Associates
      · out
      · email
      
      
      · 2 of our mailboxes hold it
Re: 1038339 RE: MK Fruits Store Plt - KUL - 192 trays strawberries - ex PER - 14 Oct
Your 16:01 email says MH216/16.10. The AWB 232-53488735 and the COO print MH126. Which flight is the AKE on?
15 Oct 2026 18:30 AEDTwhat was saidWhatsApp
      James McNamara
      · out
      
      
      
      
(no subject)
Angela, the commercial invoice and packing list for 1038339 went to you and bneexport by email at 17:27. Thank you for the AWB and COO.
15 Oct 2026 17:58 AEDTwhat was said
      VIF Export
      · in
      · email
      
      
      · 3 of our mailboxes hold it
RE: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct
Hello, Further to below, please find AWB and COO attached. [only the opening of this message is held]
15 Oct 2026 17:27 AEDTwhat was said
      Carter & Associates
      · out
      · email
      
      
      · 3 of our mailboxes hold it
Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct
Good afternoon, Attached are the commercial invoice and packing list for MK Fruits' 192 trays of strawberries (1038339) for the pre-alert: • Air waybill 232-53488735, 1 AKE, 720 kg net, 960 kg gross • MH216, departing Perth 02:10 Friday 16 October, arriving Kuala Lumpur 08:00 Friday 16 October (local time) • Invoice value AUD 9,312.00, CFR Kuala Lumpur, payment 100% 7 days after arrival Kind regar
2 attachments on this message and the record holds
           none of them not at all.
15 Oct 2026 16:57 AEDTwhat was said
      Carter & Associates
      · out
      · email
      
      
      · 3 of our mailboxes hold it
Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct
Good afternoon, Your 192 trays of strawberries (1038339) have been received by our forwarder in Perth on Thursday 15 October.
15 Oct 2026 16:51 AEDTwhat was said
      Carter & Associates
      · out
      · email
      
      
      · 3 of our mailboxes hold it
Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct
Good afternoon, The booking for your 192 trays of strawberries (1038339) is confirmed on Malaysia Airlines MH216, departing Perth on Friday 16 October and due into Kuala Lumpur on Friday 16 October. The air waybill 232-53488735 is on the booking.
15 Oct 2026 16:38 AEDTwhat was saidWhatsApp
      Angela Thompson
      · in
      
      
      
      
(no subject)
Hi - booking details have been emailed through for tonight’s 1038339. Can you pls send commercial docs asap
15 Oct 2026 16:01 AEDTwhat was said
      VIF Export
      · in
      · email
      
      
      · 3 of our mailboxes hold it
1038339 RE: MK Fruits Store Plt - KUL - 192 trays strawberries - ex PER - 14 Oct
Hello, JAS have received 192 trays, 960kg gross weight for order 1038339. Product was labelled for Malaysia. Please find booking details below; AWB: 232-53488735 1 x AKE PER > KUL ETD PER: MH216/16.10 @ 02:10 ETA KUL: 16.10 @ 08:00 Can you please provide your commercial documents that you wish to travel in the AWB pouch as soon as possible, and so we can raise the COO. Thank you
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15 Oct 2026 13:02 AEDTwhat was saidWhatsApp
      Stefan Zayn
      · in
      
      
      
      
(no subject)
If flight for MK ETA on Friday, 16/Oct @ 8am local, we must get docs in time.
15 Oct 2026 12:39 AEDTwhat was saidWhatsApp
      James McNamara
      · out
      
      
      
      
(no subject)
Angela, Grower Connect advise the 192 trays for 1038339 (MK Fruits, KUL) will reach JAS Perth at lunchtime Perth time today.
15 Oct 2026 11:45 AEDTwhat was said
      Carter & Associates
      · out
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Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 13/Oct
Thank you, Stefan. We have the transfer slip MYISTF2610677115 dated 14 Oct for AUD 9,202.00 against invoice 1038335 (flight MH126, AWB 232-58875202). Nothing has shown in our account yet. We will confirm once it is received.
15 Oct 2026 11:31 AEDTwhat was said
      Stefan Zayn
      · in
      · email
      
      
      
Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct
Dear Team, Good day. This order ETA 18/Oct to MK is cancelled. It will be replaced with an order of similar quantity to Century Global, Singapore. I will send a separate email for that order.
15 Oct 2026 10:51 AEDTwhat was saidWhatsApp
      Angela Thompson
      · in
      
      
      
      
(no subject)
Requesting 1038339 to be booked on MH216/16 and will advise. Please advise all the details for your 2nd booking for Sunday - is this being delivered today also or at a different time
15 Oct 2026 10:40 AEDTwhat was saidWhatsApp
      the trades number, outside the desk's door
      · out
      
      
      
      
(no subject)
Hi Angela, MK Fruits has two loads. Order 1038339 is the 192 trays rolled from 14 Oct. Grower Connect has confirmed them for today, so please book them on the first available flight Perth to Kuala Lumpur: MH126 ETD 02:10 Fri 16 Oct if you can, 1 AKE, c. 960 kg. Consignee as on MK's 4 Oct load: MK FRUITS STORE PLT, 54 Jalan Yew, Pasar Baru Pudu, 55100 Kuala Lumpur. The Sunday 18 Oct load on MH126 stands, under its own order number, which we will send today. We will send the JAS delivery time for 1038339 as soon as Grower Connect confirms it.
15 Oct 2026 08:41 AEDTwhat was said
      Carter & Associates
      · out
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Re: MK Fruits Store Plt - KUL - 192 trays strawberries - ex PER - 14 Oct
Thanks Angela. The customer asked for the Sunday departure, so MH126 on 18 Oct (ETD PER 02:10, ETA KUL 08:00) is the one we are working to. We will confirm the booking and Grower Connect's delivery date to JAS Perth before your Friday 09:00 cut for weekend bookings.
15 Oct 2026 08:12 AEDTwhat was said
      Carter & Associates
      · out
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Re: MK Fruits Store Plt - KUL - 192 trays strawberries - ex PER - 14 Oct
Good morning, Further to your email below, our order number is 1038339: MK Fruits Store Plt, Kuala Lumpur, 1 AKE, 192 trays of strawberries from Grower Connect, Perth to Kuala Lumpur, CFR. The customer wants a weekend flight on Sunday 18 Oct. Please advise the first available flight that weekend and the cut-off at JAS Perth. We will confirm Grower Connect's delivery date as soon as the grower conf
15 Oct 2026 07:05 AEDTwhat was saidWhatsApp
      Carter and associates
      · out
      
      
      
      
(no subject)
Ok 192 please
15 Oct 2026 07:04 AEDTwhat was saidWhatsApp
      James McNamara
      · out
      
      
      
      
(no subject)
Good morning this is the greenest fruit i have today. Fruit is hard [photo on WhatsApp, not yet fetched: message
15 Oct 2026 06:40 AEDTwhat was saidWhatsApp
      Michael O'BRIEN
      · in
      
      
      
      
(no subject)
Good morning this is the greenest fruit i have today. Fruit is hard [photo on WhatsApp, not yet fetched: message
14 Oct 2026 20:09 AEDTwhat was saidWhatsApp
      Stefan Zayn
      · in
      
      
      
      
(no subject)
Is it like this?
14 Oct 2026 20:09 AEDTwhat was saidWhatsApp
      Stefan Zayn
      · in
      
      
      
      
(no subject)
c48/56/64/72/88
14 Oct 2026 20:08 AEDTwhat was saidWhatsApp
      Stefan Zayn
      · in
      
      
      
      
(no subject)
Can I say c48-88?
14 Oct 2026 19:43 AEDTwhat was saidWhatsApp
      the desk supervisor
      · out
      
      
      
      
(no subject)
MK Fruits (ZaynCo), 192 ctn strawberries PER-KUL: no booking held; a weekend flight on 18 Oct needs the booking request with Vision by 09:00 Fri 16 Oct. Stefan 18:20-18:21: Century Global Singapore found the H&N fruit too ripe (want more white shoulder), are interested in the next shipping opportunity, and he quoted them AUD 47 CNF per AKE. Please decide by 09:00 Fri: grower supply, flight, and whether AUD 47 CNF stands (1038339).
14 Oct 2026 19:43 AEDTwhat was saidWhatsApp
      the desk supervisor
      · out
      
      
      
      
(no subject)
MK Fruits (ZaynCo), 192 ctn strawberries PER-KUL: no booking held; a weekend flight on 18 Oct needs the booking request with Vision by 09:00 Fri 16 Oct. Stefan 18:20-18:21: Century Global Singapore found the H&N fruit too ripe (want more white shoulder), are interested in the next shipping opportunity, and he quoted them AUD 47 CNF per AKE. Please decide by 09:00 Fri: grower supply, flight, and whether AUD 47 CNF stands (1038339).
14 Oct 2026 17:49 AEDTwhat was said
      VIF Export
      · in
      · email
      
      
      
RE: MK Fruits Store Plt - KUL - 192 trays strawberries - ex PER - 14 Oct
Hi, Per whatsapp, JAS advising they did not receive and we do not have a booking in place to Malaysia today. Please update your consignee. Please advise your order details and when Grower Connect will deliver so we can plan accordingly.
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14 Oct 2026 17:18 AEDTwhat was said
      VIF Export
      · in
      · email
      
      
      
RE: MK Fruits Store Plt - KUL - 192 trays strawberries - ex PER - 14 Oct
Hi, we have no advice from you regarding a booking to KUL today. Please advise your order number. We have already emailed you the advice regarding receipt and AWB for Eastern Green on SQ216 (air waybill 618-57650670).
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14 Oct 2026 17:16 AEDTwhat was said
      Carter & Associates
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Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 13/Oct
Hi Stefan, Yes, MK Fruits' 192 trays of strawberries fly today, 14 October, Perth to Kuala Lumpur, 1 AKE. We have asked Vision for the air waybill and flight details and will send them to you as soon as we have them. Thank you.
14 Oct 2026 17:14 AEDTwhat was said
      Carter & Associates
      · out
      · email
      
      
      
MK Fruits Store Plt - KUL - 192 trays strawberries - ex PER - 14 Oct
Hi Angela and Liam, MK Fruits Store Plt, Kuala Lumpur: 1 AKE, 192 trays of strawberries from Grower Connect, Perth to Kuala Lumpur, flying today 14 October. Please send us the air waybill and the flight details (flight number, departure time from Perth, arrival time in Kuala Lumpur) for this load now. ZaynCo is waiting on them for the buyer. Please also confirm that JAS Perth has received both str
14 Oct 2026 08:05 AEDTwhat was said
      Carter & Associates
      · out
      · email
      
      
      
Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 13/Oct
Good morning, Thank you for the 3P and health labels. The exporter details for the remaining field on both are: QC-Fresh Pty Ltd t/as Carter & Associates 17 Queens Road, Clayfield QLD 4011, Australia Please enter these in the exporter field on the 3P label (3p Label MK Fruits - Strawberries.xlsx) and the health label (HEALTH Label Sample (Strawberry to MK Fruits).xlsx), and share the finished file
13 Oct 2026 13:04 AEDTwhat was said
      Carter & Associates
      · out
      · email
      
      
      
Labels for strawberries to Kuala Lumpur (MK Fruits), 14 October
Hi Phil, Attached are the two labels for the strawberries to MK Fruits Store in Kuala Lumpur, delivering to JAS Perth on Wednesday 14 October for the 1 AKE (192 trays). Please apply them to every tray and punnet in this load and in every future strawberry load to Kuala Lumpur: • Tray label (3P): one on each tray, at least 11 cm x 7 cm, font size 20 or larger. Net weight 3.75 kg a tray. • Health la
2 attachments on this message and the record holds
           none of them not at all.
13 Oct 2026 12:32 AEDTwhat was said
      Stefan Zayn
      · in
      · email
      
      
      
Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct
Dear Quenton & James, Buyer has requested that this shipment is rescheduled for ETA KUL 18/Oct. If price, quality or maturity targets are unable to be met, please advise in good time.
13 Oct 2026 12:29 AEDTwhat was said
      Stefan Zayn
      · in
      · email
      
      
      
Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 13/Oct
Dear Quenton & James, Good day. As discussed, please arrange this shipment for ETD 14/Oct for ETA KUL on same day. All else remain unchanged.
13 Oct 2026 12:26 AEDTwhat was saidWhatsApp
      Stefan Zayn
      · in
      
      
      
      
(no subject)
Next shipment ETD 18/Oct (Sunday) for 1 AKE
13 Oct 2026 12:25 AEDTwhat was saidWhatsApp
      Stefan Zayn
      · in
      
      
      
      
(no subject)
MK strawberries all good for ETD 14/Oct (tomorrow) for 1 AKE
10 Oct 2026 15:43 AEDTwhat was said
      Stefan Zayn
      · in
      · email
      
      
      
New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct
Dear Quenton & James, Please find new order below: Consignee/Notify Party: MK FRUITS STORE PLT Address : 54 JALAN YEW, PASAR BARU PUDU, KUALA LUMPUR 55100, MALAYSIA. Tel: Product: Strawberries Origin: Australia Variety: - Manifest/CNF price per AWB: * ​Strawberries - 1 AKE (192ctns) @ AUD 48.50 CNF Estimated cost: AUD 46.10 CNF Expected combined margin: 4.95% -------------------------
3P label SAMPLE - ENG.xlsx not captured, HEALTH label SAMPLE.pdf not captured
10 Oct 2026 15:39 AEDTwhat was said
      Stefan Zayn
      · in
      · email
      
      
      
New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 13/Oct
Dear Quenton, Please find new order below: Consignee/Notify Party: MK FRUITS STORE PLT Address : 54 JALAN YEW, PASAR BARU PUDU, KUALA LUMPUR 55100, MALAYSIA. Tel: Product: Strawberries Origin: Australia Variety: - Manifest/CNF price per AWB: * ​Strawberries - 1 AKE (192ctns) @ AUD 48.50 CNF Estimated cost: AUD 46.10 CNF Expected combined margin: 4.95% ---------------------------------
3P label SAMPLE - ENG.xlsx not captured, HEALTH label SAMPLE.pdf not captured

Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 6 Oct 2026 21:08 AEDT; the carriage feed at 16 Oct 2026 18:46 AEDT; email, exports@carterandassoc.com.au at 16 Oct 2026 19:44 AEDT; email, james@carterandassoc.com.au at 16 Oct 2026 19:44 AEDT; email, quenton@carterandassoc.com.au at 16 Oct 2026 19:46 AEDT; gmail history exports@carterandassoc.com.au at 16 Oct 2026 19:46 AEDT; gmail history james@carterandassoc.com.au at 16 Oct 2026 19:46 AEDT; older mail read back, exports@carterandassoc.com.au at 16 Oct 2026 06:54 AEDT; older mail read back, james@carterandassoc.com.au at 16 Oct 2026 07:52 AEDT; older mail read back, quenton@carterandassoc.com.au at 16 Oct 2026 07:52 AEDT; the people on our sent mail, read back at 9 Oct 2026 05:13 AEDT; purchase mail at 16 Oct 2026 19:34 AEDT; files received, exports@carterandassoc.com.au at 16 Oct 2026 18:46 AEDT; files received, james@carterandassoc.com.au at 16 Oct 2026 13:34 AEDT; files received, quenton@carterandassoc.com.au at 16 Oct 2026 13:35 AEDT; trade states at 16 Oct 2026 19:33 AEDT; WhatsApp messages at 16 Oct 2026 19:43 AEDT; WhatsApp pictures at 16 Oct 2026 19:34 AEDT. Nothing after those times is on this timeline, whether or not it happened.

Actions on this trade

James McNamara, general manager, signed in on your own link. Everything you do below is recorded under this name. Nobody can act as somebody else: no link is shared and nothing in the address bar says who you are.

At BOOKED

What is owed while a trade sits here: fruit delivered on the one confirmed date, the receival docket, received quantity per grower order, compliance lodged and each document delivered to the party who clears, the forwarder's receival count and weigh. Overdue here when: a forwarder's question on a live booking is open more than one hour, or a dearer or re-routed booking is neither accepted nor rejected.

Documents

document	produced	it prints
packing list	15 Oct 2026 20:59 AEDT	no total on it	Open it
commercial invoice	15 Oct 2026 20:59 AEDT	AUD 9,312.00	Open it
packing list replaced by the issue of 15 Oct 2026 20:59 AEDT	15 Oct 2026 16:23 AEDT	no total on it	Open it
commercial invoice replaced by the issue of 15 Oct 2026 20:59 AEDT	15 Oct 2026 16:23 AEDT	AUD 9,312.00	Open it
packing list replaced by the issue of 15 Oct 2026 20:59 AEDT	15 Oct 2026 16:20 AEDT	no total on it	Open it
commercial invoice replaced by the issue of 15 Oct 2026 20:59 AEDT	15 Oct 2026 16:20 AEDT	AUD 9,312.00	Open it

Received by email

file	from	arrived	where it is
AANZ-AHFUZT7V-AANZFTA-APPROVED.pdf	Haziq Idris	15 Oct 2026 22:15 AEDT	in trade 1038339's 10_Correspondence
Original 3 - (for Shipper) - 232-53488735.pdf	Haziq Idris	15 Oct 2026 22:15 AEDT	in trade 1038339's 05_Freight
RFP_1038339_QC_FRESH_KUL_Detailed.PDF	VIF Export	15 Oct 2026 22:07 AEDT	in trade 1038339's 10_Correspondence

Send

Send the commercial invoice and packing list Send the booking request

what	sent by	what became of it
Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct to haziq.zaynco@outlook.com, stefan.zaynco@outlook.com; cc bneexport@vision.com.au, angela.thompson@vision.com.au, james@carterandassoc.com.au, quenton@carterandassoc.com.au	the desk 16 Oct 2026 17:10 AEDT	Delivered: read back from james@carterandassoc.com.au, intact. the delivered copy carries every link, reference and amount whole, compared over the first 170 characters.
Re: 1038339 RE: MK Fruits Store Plt - KUL - 192 trays strawberries - ex PER - 14 Oct to bneexport@vision.com.au, angela.thompson@vision.com.au; cc james@carterandassoc.com.au	the desk 16 Oct 2026 16:36 AEDT	Delivered: read back from james@carterandassoc.com.au, intact. the delivered copy carries every link, reference and amount whole, compared over the first 338 characters.
Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct to haziq.zaynco@outlook.com, stefan.zaynco@outlook.com; cc bneexport@vision.com.au, angela.thompson@vision.com.au, james@carterandassoc.com.au, quenton@carterandassoc.com.au	the desk 16 Oct 2026 13:02 AEDT	Delivered: read back from james@carterandassoc.com.au, intact. the delivered copy carries every link, reference and amount whole, compared over the first 289 characters.
Re: 1038339 RE: MK Fruits Store Plt - KUL - 192 trays strawberries - ex PER - 14 Oct to bneexport@vision.com.au, angela.thompson@vision.com.au; cc james@carterandassoc.com.au	the desk 15 Oct 2026 21:10 AEDT	Delivered: read back from james@carterandassoc.com.au, intact. the delivered copy carries every link, reference and amount whole, compared over the first 422 characters.
Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct to stefan.zaynco@outlook.com, haziq.zaynco@outlook.com, angela.thompson@vision.com.au, bneexport@vision.com.au; cc quenton@carterandassoc.com.au, james@carterandassoc.com.au	James McNamara 15 Oct 2026 21:00 AEDT	Delivered, and damaged on the way: read back from james@carterandassoc.com.au, 3 things a recipient needs did not survive the journey.
Re: 1038339 RE: MK Fruits Store Plt - KUL - 192 trays strawberries - ex PER - 14 Oct to bneexport@vision.com.au, angela.thompson@vision.com.au; cc james@carterandassoc.com.au	the desk 15 Oct 2026 20:24 AEDT	Delivered, and damaged on the way: read back from james@carterandassoc.com.au, 1 thing a recipient needs did not survive the journey.
Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct to stefan.zaynco@outlook.com, haziq.zaynco@outlook.com, angela.thompson@vision.com.au, bneexport@vision.com.au; cc quenton@carterandassoc.com.au, james@carterandassoc.com.au	James McNamara 15 Oct 2026 17:27 AEDT	Delivered, and damaged on the way: read back from james@carterandassoc.com.au, 1 thing a recipient needs did not survive the journey.
Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct to stefan.zaynco@outlook.com, haziq.zaynco@outlook.com; cc bneexport@vision.com.au, james@carterandassoc.com.au, quenton@carterandassoc.com.au	the desk 15 Oct 2026 16:57 AEDT	Delivered: read back from james@carterandassoc.com.au, intact. the delivered copy carries every link, reference and amount whole, compared over the first 126 characters.
Re: New Order - 1 AKE - AUSTRALIAN STRAWBERRIES - MK Fruits Store Plt - ETA KUL 15/Oct to stefan.zaynco@outlook.com, haziq.zaynco@outlook.com; cc bneexport@vision.com.au, james@carterandassoc.com.au, quenton@carterandassoc.com.au	the desk 15 Oct 2026 16:51 AEDT	Delivered: read back from james@carterandassoc.com.au, intact. the delivered copy carries every link, reference and amount whole, compared over the first 247 characters.

What takes it forward

DEPARTED is reached through one of its own buttons below, and INVOICED is reached through one of its own buttons below. A button used before its evidence is held asks for the evidence, and nothing typed is lost.

Move it on

It is at BOOKED. The estate moves a card itself when the evidence lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.

Only stages ahead of this one. A card that has gone forward wrongly is put right with “correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards through the stages would leave the record saying it happened twice.

At any stage

Change, claim or end this trade

Amend the trade: the quantity, a price, the product, the booking, the customer or the grower, with what it touches said before you confirm. Cancel the trade: the reason, and the unwinding still to do said before you confirm. Raise a claim: against the customer, the grower or the forwarder, with the amount. Record a credit note: the amount and why; it produces the paper and sends nothing. Each asks one thing at a time, and an amendment or a cancellation says what it touches and waits for your confirm before anything changes.