Where the goods are: landed at destination, since 15 Oct 2026 09:06 AEDT(Singapore Airlines Cargo arrival scan SIN 15 Oct 06:06 Singapore time (Singapore Airlines Cargo public tracking (siacargo.com/e-services/quicksearch_public), read 15 Oct 09:19 Sydney))
What the customer has been told: told it arrived, 15 Oct 202609:19 AEDT (our email from exports@carterandassoc.com.au)
Receivable: nothing yet; no invoice is raised
What happens next: The goods left on Thu 15 Oct on SQ216 and no certified dispatch weight is on what we hold: the gross and net weighed at the terminal, with the terminal's own figure, by 16 Oct 202604:10 AEDT.
Request the booking from VISION INTERNATIONAL: done, it is booked.
Vision's booking confirmation and air waybill awaited: done, it is booked.
Make the commercial invoice and packing list: done, the commercial invoice and packing list are in the folder.
Each opens the email to read first; nothing goes until you choose Send there.
Customer acceptance: accepted Wed 14 Oct, 11:00 Sydney, by WhatsApp, typed, not read from a message.
Supply for Wed 14 Oct: COVERED: the forwarder has it: Angela Thompson, 14 Oct 14:50, "192 trays strawberries have arrived for PER SIN order. Please send order and consignee details, i..."
Michael, 14 Oct 2026 08:29 AEDT: “Today 2 orders by 192 trays It's 31 degrees here today so I would skip tomorrow”
Quenton Carter, 14 Oct 2026 08:29 AEDT: “No just 192 for Singapore” (this order)
Michael, 14 Oct 2026 12:58 AEDT: “Yes Have delivered today 192 H&N”
Angela Thompson, 14 Oct 2026 14:50 AEDT: “192 trays strawberries have arrived for PER SIN order. Please send order and consignee details, it’s booked for tonight SQ216/15.10, AWB 618-57650670. 1 x AKE @ 960kg” (this order)
Nathan, 14 Oct 2026 17:45 AEDT: “JAS received 2 pallets Please confirm with Grower Connect when they will deliver and we will book based on delivery date Please try to always provide one business day notice for all bookings so we ...”
Angela Thompson, 14 Oct 2026 17:58 AEDT: “JAS advising they received 2 pallets for total 192 trays only”
Reply in the group
Where this trade really stands
Eastern Green's 192 trays of strawberries (1038338) landed in Singapore on SQ216 on 15 Oct and the customer holds the final papers; the only open item is Vision's terminal-certified weight, chased on 16 Oct and not yet answered.
What is blocking it: Nothing blocks the customer: Jenny's 14 Oct request for documents was met by the final commercial invoice and packing list on 14 Oct, and arrival was told on 15 Oct. The final packing list still carries declared pack weights, and Vision has not yet sent the JAS Perth terminal weights asked for on 14 Oct and again on 16 Oct.
Date
What the record says
Source
14 Oct
Angela Thompson (Vision) said in WhatsApp that the 192 trays had arrived at Perth, booked on SQ216 15 Oct, AWB 618-57650670, 1 AKE at 960 kg.
WhatsApp trades
14 Oct
We asked Vision for the AWB copy and the terminal-weighed gross and net weights in the 1038338 thread.
Gmail, exports@
14 Oct
Vision sent AWB 618-57650670 with the schedule: departing Perth 15 Oct, due Singapore 15 Oct.
Gmail, exports@
14 Oct
Jenny (Eastern Green) asked for the invoice and packing list for declaration.
Gmail, exports@
14 Oct
We sent the final commercial invoice and packing list to Jenny's team, with Vision and both principals copied.
Gmail, exports@
15 Oct
Customer told that the flight departed Perth on SQ216 on 15 Oct, 1 piece, 960 kg gross (declared, not terminal-certified).
Gmail, exports@
15 Oct
Customer told that the trays arrived in Singapore on 15 Oct, per the Singapore Airlines Cargo arrival scan.
Gmail, exports@
16 Oct
We chased Vision for the JAS Perth gross and net weights for AWB 618-57650670; no answer yet.
Gmail, exports@
Not known: The terminal-certified gross and net weight from JAS Perth for AWB 618-57650670. Whether Eastern Green has cleared and collected the goods in Singapore, and whether any receiving or quality complaint will follow. The payment terms and due date for the invoice, as no invoice in the books is linked to the trade. Atradius cover for Eastern Green.
Risk: No invoice in the books is linked to this trade and Atradius cover is not on the record. The customer has raised no claim or complaint; the invoice total printed on the final commercial invoice is AUD 8,592.00.
Also: Link the trade's invoice from the books, desk, Mon 19 Oct
Next: Wait for Vision's reply on the certified weight, desk, Mon 19 Oct
Read on 16 Oct from the invoices, payments, documents and messages held.
What the customer has been told
Booked
Told12 Oct 202619:41 AEDT (our email from exports@carterandassoc.com.au)
Received by the forwarder
Told14 Oct 202617:04 AEDT (our email from exports@carterandassoc.com.au)
Departed
Told15 Oct 202604:38 AEDT (our email from exports@carterandassoc.com.au)
Arrived
Told15 Oct 202609:19 AEDT (our email from exports@carterandassoc.com.au)
Sold, bought and P&L
Sold and bought, invoiced and billed
The lines
product
quantity
sell
buy
Strawberries the line says Strawberry
192 trays
sell AUD 44.75 per tray James McNamara
buy AUD 2.20 per punnet landed, cartage included
The ledger
Nothing in the ledger is linked to this trade. A ledger document with no link is a gap owned by Obsidian Advisory, not a guess.
Invoiced not stated, and the ledger carries nothing outstanding against it. Billed to us not stated, and the ledger carries nothing outstanding against it.
Every receipt in, every payment out and every claim is on the timeline below under
payments and claims, each with its date, its counterparty and its currency.
What is above is the position; what is below is how it got there.
Nothing is made in Xero until James or Quenton chooses to make it, and each one made goes to Obsidian as a draft note.
Raise a draft sales invoice from our commercial invoiceReplace a supplier bill's lines from the reissued supplier invoice
What this trade made
On the cost stack, current (an estimate on the rate sheet, not struck on a bill): sell AUD 8,592.00 (192 trays at AUD 44.75 per tray) less cost AUD 8,156.92 is a gross profit of
AUD 435.08: a margin of 5.3% over total cost, 5.1% of revenue.
No result has been struck for this trade yet.10 cost lines are held against its cost stack so far. The desk strikes one itself
once every cost is billed; nobody needs to do anything for it.
Documents
The documents
The three a trade must be able to show
document
is it in the folder
purchase order
6 files in the folder are named as one
commercial invoice
6 files in the folder are named as one
packing list
6 files in the folder are named as one
Every document on this trade, each time it was issued, what it prints and who holds it, is on the
timeline below under documents. This section answers only whether the trade can show its
papers, which is a different question from when each one was made.
18 files sit in this trade's folder, of which
18 files are typed as a document and 0 files could not
be typed from what they print.
Dates
Its calendar
14 Oct 2026Owed by us: 1038338: the received update to the customer has not goneDesk settles it2 days past due
14 Oct 2026Owed by us: Answer VIF Export (VISION INTERNATIONAL) about "RE: 1038338 - EASTERN GREEN MARKETING PTE. LTD. - SIN - 192 TRAYS STRAWBERRIES - EX PER" (14 Oct 2026 16:28 AEDT)Desk settles it2 days past due
14 Oct 2026Owed by us: Send missing documents to customer todayDesk settles it2 days past due
14 Oct 2026Owed by us: Answer Nathan about "Nil labels on trays please confirm if we are still ok to load for Eastern Green " (14 Oct 2026 18:11 AEDT)Desk settles it2 days past due
15 Oct 2026Departure: on the transport documentdone
15 Oct 2026Arrival: stated by the party holding the carriagedone
A cut-off is not on this record: there is no column for one on the shipment or the trade,
so none can appear here however many are in the forwarder's mail.
What is waiting
What is waiting, and on whom
Eastern Green Marketing: 1038336 and 1038338 dispatch docket and certified weight (1038336, 1038338)
The decision:Ask Grower Connect for the 1038336 docket and chase Vision for the certified weight?A claim puts the relationship and money at stake, so a principal answers it.
We recommend:Ask Grower Connect for the docket, since its AUD 12,672 bill differs from the AUD 13,824 order; drop the Vision chase, as Vision said the AWB weight is the terminal weight.
12 Oct 2026: Vision said the AWB weight is the weight for each order, and we accepted it as the JAS weight. (Gmail 1a12f6c3369e8962 (exports@))
14 Oct 2026: 384 trays on SQ216 arrived Singapore; final invoice and packing list were sent 13 Oct. (Gmail 1a13755d20f0ac65 (quenton@))
15 Oct 2026: 192 trays on AWB 618-57650670 arrived Singapore 06:06 and the invoice and packing list went on 14 Oct. (Gmail 1a13c80109354932 (quenton@))
16 Oct 2026: The two raises ask for Grower Connect's dispatch docket and Vision's certified weight. (the desk's record)
Background
Ask Grower Connect for the docket, since its AUD 12,672 bill differs from the AUD 13,824 order; drop the Vision chase, as Vision said the AWB weight is the terminal weight.
Ask Grower Connect for the 1038336 docket and chase Vision for the certified weight? A claim puts the relationship and money at stake, so a principal answers it.
What the sends carried
Held: REQUEST INVOICE & PACKING LIST FOR 1038338 went in the email of 14 Oct 2026 17:07 AEDT, Re: REQUEST INVOICE & PACKING LIST FOR 1038338 to jenny@easterngreen.com.sg: closed as sent by the desk's tidy.
Open on this trade: send the purchase order to GROWER CONNECT. Each is under “What happens next”.
The purchase order v5 supersedes the purchase order v2. (read from the document on the trade)
Found by
James McNamara
Hits
Order, Trade opened
Who bears it
Under CPT Singapore the term does not change who carries this.
Before
Version:
After
Version:
What it does
No counterparty is recorded as holding the old version; the new one goes to the parties the trade names, with the forwarder copied.
Documents reissued
purchase order, replacing
The playbook says: The desk sends the new version to everyone who held the old one, with the forwarder copied, and records the delivery.
The desk does this. Owner: the operator. It is carried out in the live threads and recorded here.
Document reissued 14 Oct 2026 16:59 AEDT
The packing list v4 supersedes the packing list v2. (read from the document on the trade)
Found by
James McNamara
Hits
Order, Trade opened
Who bears it
Under CPT Singapore the term does not change who carries this.
Before
Version:
After
Version:
What it does
No counterparty is recorded as holding the old version; the new one goes to the parties the trade names, with the forwarder copied.
Documents reissued
packing list, replacing
The playbook says: The desk sends the new version to everyone who held the old one, with the forwarder copied, and records the delivery.
The desk does this. Owner: the operator. It is carried out in the live threads and recorded here.
Document reissued 14 Oct 2026 16:58 AEDT
The commercial invoice v3 supersedes the commercial invoice v2. (read from the document on the trade)
Found by
James McNamara
Hits
Order, Trade opened
Who bears it
Under CPT Singapore the term does not change who carries this.
Before
Version:
After
Version:
What it does
No counterparty is recorded as holding the old version; the new one goes to the parties the trade names, with the forwarder copied.
Documents reissued
commercial invoice, replacing
The playbook says: The desk sends the new version to everyone who held the old one, with the forwarder copied, and records the delivery.
The desk does this. Owner: the operator. It is carried out in the live threads and recorded here.
Document reissued 14 Oct 2026 14:59 AEDT
The packing list v2 supersedes the packing list v1. (read from the document on the trade)
Found by
James McNamara
Hits
Order, Trade opened
Who bears it
Under CPT Singapore the term does not change who carries this.
Before
Version:
After
Version:
What it does
No counterparty is recorded as holding the old version; the new one goes to the parties the trade names, with the forwarder copied.
Documents reissued
packing list, replacing
The playbook says: The desk sends the new version to everyone who held the old one, with the forwarder copied, and records the delivery.
The desk does this. Owner: the operator. It is carried out in the live threads and recorded here.
Document reissued 14 Oct 2026 14:59 AEDT
The commercial invoice v2 supersedes the commercial invoice v1. (read from the document on the trade)
Found by
James McNamara
Hits
Order, Trade opened
Who bears it
Under CPT Singapore the term does not change who carries this.
Before
Version:
After
Version:
What it does
No counterparty is recorded as holding the old version; the new one goes to the parties the trade names, with the forwarder copied.
Documents reissued
commercial invoice, replacing
The playbook says: The desk sends the new version to everyone who held the old one, with the forwarder copied, and records the delivery.
The desk does this. Owner: the operator. It is carried out in the live threads and recorded here.
Document reissued 14 Oct 2026 14:59 AEDT
The purchase order v2 supersedes the purchase order v1. (read from the document on the trade)
Found by
James McNamara
Hits
Order, Trade opened
Who bears it
Under CPT Singapore the term does not change who carries this.
Before
Version:
After
Version:
What it does
No counterparty is recorded as holding the old version; the new one goes to the parties the trade names, with the forwarder copied.
Documents reissued
purchase order, replacing
The playbook says: The desk sends the new version to everyone who held the old one, with the forwarder copied, and records the delivery.
The desk does this. Owner: the operator. It is carried out in the live threads and recorded here.
Rate card superseded 14 Oct 2026 13:52 AEDT
Vision's rate sheet of 13 Oct 2026 row 55 (2026-10-13_msg1a133dcc232edf3a_Vision_rate_sheet.xlsx, AIR (AKE columns)) is in force on 14 Oct 2026 (today, because no flight date and no wanted date is held) and supersedes Vision's rate sheet of 13 Oct 2026 row 55 (2026-10-13_msg1a133dcc232edf3a_Vision_rate_sheet.xlsx), the rate sheet this trade's stack was struck on. No forwarder bill is held on this trade, so the stack is rebuilt on the rate card in force. (2026-10-13_msg1a133dcc232edf3a_Vision_rate_sheet.xlsx, AIR (AKE columns) row 55)
Found by
The desk
Hits
Order, Booked
Who bears it
ours under CPT Singapore. Under CPT Singapore: who pays the freight is ours.
Before
Rate sheet: Vision's rate sheet of 13 Oct 2026 row 55 (2026-10-13_msg1a133dcc232edf3a_Vision_rate_sheet.xlsx)
Produce added at AUD 6,336.00; GP AUD 6,771.08 to AUD 435.08.
The playbook says: The desk rebuilds the cost stack on the rate sheet in force for the flight date, keeps the stack as it was struck marked stale, and logs the gross profit either side.
The desk does this. Owner: the operator. It is carried out in the live threads and recorded here.
Freight
The freight
Cost stack, current (struck 14 Oct 2026, on Vision's rate sheet of 13 Oct 2026, row 55)
Estimated cost AUD 8,156.92. That is AUD 42.48 a tray on 192 trays.
Market requirements (labels, certificates, permits): None required (none required beyond plant health: no label, certificate of origin or import permit of ours): AUD 0.00
Phytosanitary certificate, not required for entry (MICoR): AUD 0.00
International Freight, 1 AKE (960 kg)960 kg at AUD 1.70 per kg chargeable (gross, floored at the minimum per unit): AUD 1,632.00
DAFF permit at AUD 123.00 per shipment, charged once: AUD 123.00
DAFF tonnage 0.72 tonnes at AUD 1.28 per tonne net, AUD 1.28 a tonne (non-protocol): AUD 0.92
EPF at AUD 15.00 per shipment, charged once: AUD 15.00
Logger 1 (unit not stated) at AUD 50.00 per temperature logger: AUD 50.00
Produce 192 trays at AUD 2.20 per punnet: AUD 6,336.00
Not in this estimate: DAFF inspection fees and any other DAFF charge billed to Carter and Associates direct are not in this estimate; the DAFF permit and tonnage are in it, priced above; agency.
Freight from the Vision card issued 13 Oct 2026 (2026-10-13_msg1a133dcc232edf3a_Vision_rate_sheet.xlsx), AIR (AKE columns) row 55.
Stack as at opening (struck 14 Oct 2026, on Vision's rate sheet of 13 Oct 2026): total AUD 1,820.92. Stale: replaced 14 Oct 2026 by the rate sheet in force on its flight date.
Market requirements (labels, certificates, permits): None required (none required beyond plant health: no label, certificate of origin or import permit of ours): AUD 0.00
Phytosanitary certificate, not required for entry (MICoR): AUD 0.00
International Freight, 1 AKE (960 kg)960 kg at AUD 1.70 per kg chargeable (gross, floored at the minimum per unit): AUD 1,632.00
DAFF permit at AUD 123.00 per shipment, charged once: AUD 123.00
DAFF tonnage 0.72 tonnes at AUD 1.28 per tonne net, AUD 1.28 a tonne (non-protocol): AUD 0.92
EPF at AUD 15.00 per shipment, charged once: AUD 15.00
Logger 1 (unit not stated) at AUD 50.00 per temperature logger: AUD 50.00
No freight estimate from Vision is on the record for this booking (recorded Wed 14 Oct, 05:38 UTC). Not chased: the freight is priced from the rate card and Vision's bill (CANON TRADE_PROCESS 4.3, Freight; Stage 10).
mode and carrier
document
dates
weights
air Singapore Airlines, SQ216
AWB 618-57650670
departed 15 Oct 2026 arrived 15 Oct 2026stated by Singapore Airlines Cargo arrival scan SIN 15 Oct 06:06 Singapore time (Singapore Airlines Cargo public tracking (siacargo.com/e-services/quicksearch_public), read 15 Oct 09:19 Sydney)
gross weight not recorded chargeable weight not recorded
Freight cost not known: no forwarder bill is linked to this trade in our copy of Xero, and none is in its folder. The rate card is a list rate and is a quoting figure, never a cost. Liam Fraser can supply the invoice. Owner: James McNamara.
The dates, carrier, vessel and weights above are as recorded on the shipment; where one is missing, it prints as a gap and the forwarder's own document settles it.
Market
Market
This consignment has landed; the market can no longer change how it arrives.
bounced, do not use. No working address is recorded. Owner: James McNamara.
GROWER CONNECT
admin@growerconnect.com.au
proved
EASTERN GREEN MARKETING PTE. LTD.
Cherrelynatanosoche@easterngreen.com.sg
proved
EASTERN GREEN MARKETING PTE. LTD.
Ei Eieieimyintaung@easterngreen.com.sg
proved
EASTERN GREEN MARKETING PTE. LTD.
Hanns Wonghanns@easterngreen.com.sg
proved
EASTERN GREEN MARKETING PTE. LTD.
Jennyjenny@easterngreen.com.sg
proved
EASTERN GREEN MARKETING PTE. LTD.
Natnat@easterngreen.com.sg
proved
GROWER CONNECT
Phillip Da Silvaphillip@growerconnect.com.au
proved
EASTERN GREEN MARKETING PTE. LTD.
Yong Mingyongming@easterngreen.com.sg
proved
GROWER CONNECT
Michael+61408266287
unproved
GROWER CONNECT
Phillip Da Silva+61473905879
unproved
EASTERN GREEN MARKETING PTE. LTD.
Ei Ei+6585771127
unproved
EASTERN GREEN MARKETING PTE. LTD.
Cherrelyn+6593895585
unproved
GROWER CONNECT
accounts@growerconnect.com.au
unproved
EASTERN GREEN MARKETING PTE. LTD.
Delphinedelphine@easterngreen.com.sg
unproved
EASTERN GREEN MARKETING PTE. LTD.
Ming Fengmingfeng@easterngreen.com.sg
unproved
GROWER CONNECT
Michaelwarehouse@growerconnect.com.au
unproved
EASTERN GREEN MARKETING PTE. LTD.
Yurikoyuriko@easterngreen.com.sg
unproved
EASTERN GREEN MARKETING PTE. LTD.
Zoeyzoey@easterngreen.com.sg
unproved
Writing to us on this trade: Nathan+61438720082; Angela Thompson+61416229659; Jennyjenny@easterngreen.com.sg; VIF Exportbneexport@vision.com.au.
All eleven steps
The eleven stages
Each stage is read from the evidence we hold. Where a trade sits is the highest of the first
seven; what it owes is the last four, and a trade can be invoiced and on the water at once. This trade is at DEPARTED.
stage
state, and what the evidence says
evidence
QUOTE needs our word
not reached no priced offer is held on this trade yet.
no evidence
ORDER needs our word
reached dated 14 Oct 2026, on our word, which is not a document and not a counterparty either
1 piece of evidence. Each move is a line on the timeline below.
TRADE OPENED needs our word
reached dated 14 Oct 2026, on our word, which is not a document and not a counterparty either
1 piece of evidence. Each move is a line on the timeline below.
BOOKED needs counterparty word
reached dated 14 Oct 2026, on a counterparty's word, which is not a document, said by VIF Export on email
1 piece of evidence. Each move is a line on the timeline below.
DEPARTED needs document
reached dated 14 Oct 2026, on a document, said by VIF Export on email
1 piece of evidence. Each move is a line on the timeline below.
ARRIVED needs counterparty word
not reached nothing on this trade evidences it yet.
no evidence
DELIVERED needs our word
not reached the proving document is not defined. James to state it. Until he states it, the only route is a
trader recording delivery against one of four labelled proofs, and which one was used is stored.
no evidence
INVOICED needs document
not reached nothing on this trade evidences it yet.
no evidence
PAID IN needs document
not reached nothing on this trade evidences it yet.
no evidence
PAID OUT needs document
not reached nothing on this trade evidences it yet.
no evidence
RECONCILED needs document
not reached the cost stack has not been built yet, so there is nothing to strike a result against
no evidence
This table answers which of the eleven are evidenced and which are not. WHEN each one moved,
and on what, is on the timeline below under changes. A date there is the date the EVIDENCE
carries, which is not always the date the thing happened: a container that arrived on Monday and was reported
on Thursday is dated Thursday.
What disagrees with the old record
Nothing the old record says about this trade disagrees with the evidence this record holds.
Messages
What has happened, in one order
Everything we hold on this trade, one line each, newest first, in Sydney time: what was said,
what was produced, what moved, what was paid, what was done on the desk and what was asked.
Capture stops where the channels stopped: body backfill exports@carterandassoc.com.au at 7 Oct 2025 16:10 AEDT; body backfill james@carterandassoc.com.au at 2 Oct 2026 11:48 AEST; the carriage feed at 15 Oct 2026 22:07 AEDT; email, exports@carterandassoc.com.au at 16 Oct 2026 07:58 AEDT; email, james@carterandassoc.com.au at 16 Oct 2026 07:58 AEDT; email, quenton@carterandassoc.com.au at 16 Oct 2026 08:00 AEDT; gmail history exports@carterandassoc.com.au at 16 Oct 2026 08:00 AEDT; gmail history james@carterandassoc.com.au at 16 Oct 2026 08:00 AEDT; older mail read back, exports@carterandassoc.com.au at 15 Oct 2026 18:30 AEDT; older mail read back, james@carterandassoc.com.au at 15 Oct 2026 19:30 AEDT; older mail read back, quenton@carterandassoc.com.au at 15 Oct 2026 19:30 AEDT; the people on our sent mail, read back at 9 Oct 2026 05:13 AEDT; purchase mail at 16 Oct 2026 07:25 AEDT; files received, exports@carterandassoc.com.au at 16 Oct 2026 01:56 AEDT; trade states at 16 Oct 2026 07:58 AEDT; WhatsApp messages at 16 Oct 2026 08:00 AEDT; WhatsApp pictures at 16 Oct 2026 07:56 AEDT. Nothing after those times is on this timeline, whether or not it happened.
Actions on this trade
James McNamara, general manager, signed in on
your own link.
Everything you do below is recorded under this name. Nobody can act as somebody else:
no link is shared and nothing in the address bar says who you are.
At DEPARTED
What is owed while a trade sits here: the final invoice and packing list regenerated on the transport document and the certified weights, the forwarder holding them, the customer holding the final invoice and the pre-alert, and every original the destination requires dispatched with its courier and tracking number recorded.
Overdue here when: an original is recorded as having to travel with no courier record.
Re: 1038336 to bneexport@vision.com.au; cc james@carterandassoc.com.au
the desk 16 Oct 2026 04:32 AEDT
Sent at 16 Oct 2026 04:32 AEDT. Handed to Gmail; delivery not yet confirmed. The read-back could not find it in james@carterandassoc.com.au: no message with that subject is in the recipient mailbox.
Re: REQUEST INVOICE & PACKING LIST FOR 1038338 to jenny@easterngreen.com.sg, hanns@easterngreen.com.sg, eieimyintaung@easterngreen.com.sg, delphine@easterngreen.com.sg, yongming@easterngreen.com.sg, atanosoche@easterngreen.com.sg; cc bneexport@vision.com.au, james@carterandassoc.com.au, quenton@carterandassoc.com.au
James McNamara 15 Oct 2026 09:19 AEDT
Sent at 15 Oct 2026 09:19 AEDT. Handed to Gmail; delivery not yet confirmed. The read-back could not find it in james@carterandassoc.com.au: no message with that subject is in the recipient mailbox.
Re: REQUEST INVOICE & PACKING LIST FOR 1038338 to jenny@easterngreen.com.sg, hanns@easterngreen.com.sg, eieimyintaung@easterngreen.com.sg, delphine@easterngreen.com.sg, yongming@easterngreen.com.sg, atanosoche@easterngreen.com.sg; cc bneexport@vision.com.au, james@carterandassoc.com.au, quenton@carterandassoc.com.au
James McNamara 15 Oct 2026 04:38 AEDT
Sent at 15 Oct 2026 04:38 AEDT. Handed to Gmail; delivery not yet confirmed. The read-back could not find it in james@carterandassoc.com.au: no message with that subject is in the recipient mailbox.
Re: REQUEST INVOICE & PACKING LIST FOR 1038338 to jenny@easterngreen.com.sg, hanns@easterngreen.com.sg, eieimyintaung@easterngreen.com.sg, delphine@easterngreen.com.sg, yongming@easterngreen.com.sg, atanosoche@easterngreen.com.sg; cc bneexport@vision.com.au, liam.fraser@vision.com.au, quenton@carterandassoc.com.au, james@carterandassoc.com.au
James McNamara 14 Oct 2026 17:49 AEDT
Delivered: read back from james@carterandassoc.com.au, intact. the delivered copy carries every link, reference and amount whole, compared over the first 312 characters.
Re: REQUEST INVOICE & PACKING LIST FOR 1038338 to jenny@easterngreen.com.sg, hanns@easterngreen.com.sg, eieimyintaung@easterngreen.com.sg, delphine@easterngreen.com.sg, yongming@easterngreen.com.sg, atanosoche@easterngreen.com.sg; cc bneexport@vision.com.au, james@carterandassoc.com.au, quenton@carterandassoc.com.au
James McNamara 14 Oct 2026 17:07 AEDT
Delivered: read back from james@carterandassoc.com.au, intact. the delivered copy carries every link, reference and amount whole, compared over the first 293 characters.
Re: REQUEST INVOICE & PACKING LIST FOR 1038338 to jenny@easterngreen.com.sg, hanns@easterngreen.com.sg, eieimyintaung@easterngreen.com.sg, delphine@easterngreen.com.sg, yongming@easterngreen.com.sg, atanosoche@easterngreen.com.sg; cc bneexport@vision.com.au, james@carterandassoc.com.au, quenton@carterandassoc.com.au
James McNamara 14 Oct 2026 17:04 AEDT
Delivered, and damaged on the way: read back from james@carterandassoc.com.au, 1 thing a recipient needs did not survive the journey.
1038338 - EASTERN GREEN MARKETING PTE. LTD. - SIN - 192 TRAYS STRAWBERRIES - EX PER to bneexport@vision.com.au; cc james@carterandassoc.com.au
the desk 14 Oct 2026 15:00 AEDT
Delivered, and damaged on the way: read back from james@carterandassoc.com.au, 1 thing a recipient needs did not survive the journey.
What takes it forward
ARRIVED is reached through one of its own buttons below, and INVOICED is reached through one of its own buttons below. A button used before its evidence is held asks for the evidence, and nothing typed is
lost.
Move it on
It is at DEPARTED. The estate moves a card itself when the evidence
lands; moving it by hand asks what shows it, and the trade's own messages and documents are the taps.
Only stages ahead of this one. A card that has gone forward wrongly is put right with
“correct a fact”, which writes the old value, the new one, who and when; walking a trade backwards
through the stages would leave the record saying it happened twice.
At any stage
Change, claim or end this trade
Amend the trade: the quantity, a price, the product, the booking, the customer or the grower, with what it touches said before you confirm. Cancel the trade: the reason, and the unwinding still to do said before you confirm. Raise a claim: against the customer, the grower or the forwarder, with the amount. Record a credit note: the amount and why; it produces the paper and sends nothing. Each asks one thing at a time, and an amendment or a cancellation says what it touches and waits for your confirm before anything changes.
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G then TAQRCP
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